LG LDPH5554D User guide

OWNER’S MANUAL

Read this owner’s manual thoroughly before operating the appliance
and keep it handy for reference at all times. This abridged owner's
manual addresses user safety, precautions, and installation
information.

To view the complete owner's manual, you may:

1. Online manual: Visit the LG website at: http://gscs-manual.lge.com/
Total/HQ/GatewayPage/main.html or scan the QR code above; or

2. Printable PDF manual: Visit lg.com and search for your model
number; or

3. Call or write to customer service as provided in your Limited
Warranty.

Scan to see the online manual.

DISHWASHER

ENGLISH

LDTH555** LDPH555**

MFL69261763

Rev.01_020224

Copyright © 2024 LG Electronics Inc. All Rights Reserved.

www.lg.com

2

TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

3 READ ALL INSTRUCTIONS BEFORE USE
3 WARNING STATEMENTS
6 CAUTION STATEMENTS

8 PRODUCT OVERVIEW

8 Product Features

11 INSTALLATION

11 Before Installing
13 Preparing Cabinet Opening
14 Preparing Water and Electrical Connections
15 Preparing Dishwasher
16 Sliding Dishwasher into Cabinet Opening
17 Connecting Water Supply Line and Power
19 Connecting the Drain Hose
21 Leveling Dishwasher
22 Securing Dishwasher in Cabinet Opening
23 Final Installation Check

25 OPERATION

51 CANADA

25 Before Using
26 Control Panel
27 Wash Cycles
28 Options and Extra Functions
30 Loading the Dishwasher
30 Loading the Silverware Basket
31 Loading the Lower Rack
32 Loading the Upper Rack
32 Loading the Cutlery Rack
33 Adding Cleaning Products

35 SMART FUNCTIONS

35 LG ThinQ Application

39 MAINTENANCE

39 Cleaning and Care

44 TROUBLESHOOTING

44 Before Calling for Service

47 LIMITED WARRANTY

47 USA

IMPORTANT SAFETY INSTRUCTIONS

WARNING

3IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

ENGLISH

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:

Installation

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

• To reduce the risk of severe injury or death, follow all installation instructions.

• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.

• Disconnect the power supply line, house fuse or circuit breaker before installing or servicing the
appliance.

• When moving or installing the product in a different location, call qualified service personnel for
installation and service.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.

• Moving or installation of the appliance requires two or more people.

• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions.

• This appliance must be positioned near to an electrical power supply.

• Do not, under any circumstances, cut or remove the ground from the power supply line.

4 IMPORTANT SAFETY INSTRUCTIONS

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power supply
line.

• Do not install the appliance in humid spaces.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged power supply line.

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.

• The installer must ensure that the dishwasher is completely enclosed at the time of installation.

• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.

• After installing, check the hose connection for leaks.

• Do not damage or place heavy items on the power supply line of the appliance.

Operation

• Repair or immediately replace all power supply lines that have become frayed or otherwise damaged. Do
not use a power supply line that shows cracks or abrasion damage along its length or at either end.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics customer information center.

• Never unplug the appliance by pulling on the power supply line.

• Do not use an extension cable or adapter with this appliance.

• Do not grasp the power supply line or touch the appliance controls with wet hands.

• Do not modify or extend the power cable.

• If the product has been submerged, contact an LG Electronics customer information center for
instructions before resuming use.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.

• If the electrical supply line is damaged, it must only be replaced by the manufacturer or its service agent
or a similar qualified person in order to avoid a hazard.

• Do not abuse, sit on, or stand on the door of the appliance.

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when
the appliance is used near children.

• Do not tamper with controls.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.

• Fix the drain hose securely in place.

• Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the
reach of children.

• Do not let children eat detergent or dishwasher rinse agent.

• When loading items to be washed:

- Locate sharp items so that they are not likely to damage the door seal.

- Load sharp knives with the handles up to reduce the risk of cuts or other injuries.

• Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items
not so marked, check the manufacturer’s recommendations.

• Do not touch the HEATING ELEMENT during or immediately after use.

• Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

• Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

• Do not install or store the dishwasher where it will be exposed to weather conditions.

• After cleaning the dishes, turn off the water supply. Before cleaning, turn the water supply back on and
check the connections.

• Do not open the appliance door while it is operating. For safety reasons, the drain pump operates if the
door is opened, resulting in a longer cycle time.

• Be careful not to catch your hand when closing the door of the product.

• Do not plug the dishwasher into a damaged outlet.

• Do not install or keep the dishwasher near electrical components or exposed flames.

• Do not wash dishes exposed to gasoline, solvents or other flammable materials.

• When cleaning, do not spray water on the product directly.

• Do not press buttons with a sharp object such as an awl or pin.

• Do not use solvent-based detergent.

• Do not come into contact with the steam outlet.

• Small parts, such as rack clips and filter retaining posts can be a choke hazard to small children if
removed from the dishwasher. Keep out of reach of small children.

• Do not touch the heat dry blower during operation, as it is hot.

5IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

Maintenance

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this Owner’s Manual. Use only
authorized factory parts.

• Do not disassemble or repair the appliance by yourself.

• Remove any dust or foreign matter from the power supply line.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Remove the door before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.

• Unplug the appliance before cleaning to avoid the risk of electric shock.

• Before discarding the appliance, cut off the power supply line and destroy the appliance's control panel.

Grounding Instructions

• For a permanently connected dishwasher: This appliance must be connected to a grounded metal,
permanent wiring system, or an equipment-grounding conductor must be run with the circuit
conductors and connected to the equipment-grounding terminal or lead to the appliance.

6 IMPORTANT SAFETY INSTRUCTIONS

CAUTION

• Connect the ground wire to the green ground connector in the terminal box.

• For a cord connected dishwasher: This appliance must be grounded. In the event of a malfunction or
breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for
electric current.

• This appliance is equipped with a cord having an equipment-grounding conductor and a grounding
plug.

• The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with
all local codes and ordinances.

WARNING

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service representative if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance, if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.

Tip Over Hazard

• Do not use the dishwasher until completely installed.

• Do not push down on the open dishwasher door.

• Failure to follow these instructions may result in serious injury or cuts.

CAUTION STATEMENTS

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:

Installation

• Install the product on a firm and level floor.

• This dishwasher must be connected to a hot water supply with a temperature range between 120 °F (49
°C) and 149 °F (65 °C). This temperature range provides the best washing results and shortest cycle time.
The temperature should not exceed 149°F (65 °C) to prevent damage to dishes.

• Do not put the drain hose under the dishwasher during installation.

• Do not turn the dishwasher upside down. Doing so can damage the product.

• Follow these instructions

a) The power-supply receptacle for the appliance must be installed in a cabinet or on a wall adjacent to
the undercounter space in which the appliance is to be installed;

b) There must be an opening through the partition between the compartments specified in (a) that is
large enough for the attachment plug to pass through. The longest dimension of the opening must not
be more than 38 mm (1.5 in);

c) The edges of the opening specified in (b) must, if the partition is wood, be smooth and rounded, or, if
the partition is metal, be covered with an edge protector; and

d) Care must be exercised, when the appliance is installed or removed, to reduce the likelihood of
damage to the power-supply cord.

• If the power supply cord, water supply hose, or drain hose is passed through an opening in a metal
cabinet, the edges of the opening must be covered by an edge protector to avoid risk of electric shock,
leaking, or fire. 1 1/2" (38.1 mm) plastic or rubber wire grommets can be purchased online or at a local
hardware store for this purpose. For further details, call an LG Electronics Customer Information Center
at 1-800-243-0000 (U.S.A.) or 1-888-542-2623 (Canada).

Operation

• Do not place objects on top of the appliance.

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

• Do not touch draining water which may be hot.

• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.

• Do not put hands, feet, or metal objects below or behind the appliance.

Maintenance

• If cooking oil is spilled on the exterior of the product, wipe it off immediately. Do not clean the exterior of
the product with cleaners which contain alcohol, thinners, bleach, benzene, flammable liquids, or
abrasives. These substances may discolor or damage the appliance.

• Aromatic hydrocarbons such as benzene can damage the surface of the product. These compounds are
found in many common household products such as detergents, paints, cosmetics, air fresheners,
disinfectants, and even some foods such as oils, spices, and smoked meat or fish. Regularly wipe down
the control panel and other outside surfaces of the product with a clean, damp cloth to help prevent
damage.

7IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

SAVE THESE INSTRUCTIONS

8 PRODUCT OVERVIEW

NOTE

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.

• For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of separately purchased
unauthorized components or parts.

• Do not remove the safety cover at any time.

• To ensure reliability, each LG dishwasher goes through thorough quality control before it leaves the
factory.

• You may find water droplets or water spots from this process inside your new dishwasher.

Front View

a Control Panel

b Door Handle

c Front Cover

d Lower Cover

e Leveling Feet

f Base

g SignaLight

h Safety Cover

i Shipping Brace

TM

a Control Panel & Door Handle

b Front Cover

c Lower Cover

d Leveling Feet

e Base

f Front Time Indicator

g Safety Cover

h Shipping Brace

SignaLightTM (Front Display)

The top-control models have 3 indicator LEDs
centered at the top of the front cover.

• Red: Error (See the Error Codes in
Troubleshooting section.)

9PRODUCT OVERVIEW

NOTE

NOTE

a

b

c

• White (steady): Normal operation.

• White (blinking): Cycle has been paused. (After
four minutes in pause mode, the machine turns
off.)

• Green: Cycle finished normally.

The default ON setting keeps the green light on
until the door is opened. If the setting is changed
to OFF, the green light turns off after 90 seconds.
To change the setting, refer to the Using the

Option Setting Mode topic.

Interior View

† This feature is only available on some models.

• The silverware basket ships installed at the back
of the bottom rack. For best performance, install
it along the right side.

• Remove all packing materials from the exterior
and interior of the dishwasher before installing
the appliance.

• Press the tab to remove the cable tie by hand.
Cutting the tie with a knife or scissors may
damage the rack or the silverware basket.

ENGLISH

a Top Wash Impeller

b Upper Spray Arm

c Heat Dry Blower

d Detergent and Rinse Aid Dispenser

e Drying Vent Cover

f Lower Spray Arm

g Filtration System

h Lower Rack (appearance may vary)

i Silverware Basket

j Upper Rack

†

k Cutlery Rack

Accessories

a Installation Brackets (2 ea)

b Wood Screws (4 ea)

c Hose Clamp

• Accessories are inside the silverware basket.

10 PRODUCT OVERVIEW

Product Specifications

The appearance and specifications listed in this
manual may vary due to constant product
improvements.

Model LDTH555** LDPH555**

Electrical
Requirements

Water Pressure 20 psi - 80 psi

Dimensions
(Width X Depth X
Height)

Inlet Water
Temperature

Net Weight 80 lbs. - 86 lbs.

120 V, 60 Hz AC only,
15 A circuit breaker

(140 kPa - 550 kPa)

23 3/4” X 24 5/8” X 33 5/8”
(603 mm X 625 mm X 854
mm)

120 ℉ - 149 ℉
(49 ℃ - 65 ℃)

(36 kg - 39 kg)

INSTALLATION

WARNING

NOTE

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11INSTALLATION

Before Installing

Online Installation Guide

This QR code is for reference only. For complete
installation instructions, see the owner's manual
supplied with each dishwasher.

English

https://www.lg.com/us/support/video-tutorials/lg­dishwasher-installation-CT10000009­1366643457088

French

ENGLISH

a Electrical Cable

• 16 AWG, with 2 conductors and 1 ground

b Water Supply Tube

• Minimum 3/8″ O.D. copper tubing or
stainless steel braided water supply line

c Fittings for Tube

d Coupler

e Electrical Tape

f Air Gap

g Wire Nuts for 16-Gauge Wiring

https://www.lg.com/ca_fr/soutien/aide-produit/
CT20100059-20152463332979

• DISCLAIMER - This Guide is strictly confidential
and shall not be copied, disclosed, distributed,
disseminated, publicized or reproduced, in
whole or in part, without the prior written
authorization of LG Electronics.

The Guide may contain inaccuracies and/or
typographical errors and may be changed or
updated at any time by LGE without notice.

Parts not Provided

h Hose Clamp

i 3/8″ UL Approved Strain Relief

• Power cord installation kit is available on
LG.com, part number AEM75698901 (Model
name : D-PC1)

• Inlet hose installation kit is available on LG.com,
part number AEM75698902.

• Drain extension hose installation kit is available
on LG.com, part number AEM75698903.

Tools Needed

12 INSTALLATION

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a Flat-Blade Screwdriver

b Phillips Screwdriver

c Preparing Dishwasher

d Sliding Dishwasher into Cabinet Opening

e Connecting Water Supply Line and Power

f Connecting the Drain Hose

g Leveling Dishwasher

h Securing Dishwasher in Cabinet Opening

i Final Installation Check

Product Dimensions

Back View

3

23 /4" (603 mm)

c Hole Saw min. 2 1/2” bit

d Electric Drill

e Gloves

f Safety Glasses

g Adjustable Wrench

h Tape Measure

i Utility Knife

j Level

k 1/4” Square Drive Wrench

l Nipper

m Pliers

n Wire Stripper

o Tubing Cutter

p 3/8” Square Drive Wrench + 1/2” Socket

1

4 /2"

(115 mm)

3

9 /8"

(238 mm)

11

4 /16"

(119 mm)

1

5

/4"

(134 mm)

Side View

For easiest installation, see marked areas a for
water and electrical clearances in base of

Installation Overview

Please read the following installation instructions
first after purchasing this dishwasher or
transporting it to another location.

a Preparing Cabinet Opening

b Preparing Water and Electrical Connections

13INSTALLATION

WARNING

33 /16"

(846 mm)

5

4 /2"

(115 mm)

1

33 /8"

(854 mm)

5

2 /16" (75 mm)

15

20 /16" (512 mm)

3

24 /8" (625 mm)

5

4 /4" (120 mm)

3

26 /8 - 26 /16" (676 - 681 mm)

513

a

3.5

''

2.5

''

4

''

dishwasher. Water supply hose, drain hose and
electric cable should be passed through this area.

Preparing Cabinet Opening

This dishwasher is designed to fit a standard
dishwasher opening. An opening may be needed
on both sides to route plumbing and electrical
connections.

• To ensure proper drainage, install the
dishwasher no more than 12 ft. (3.65 m) from
the sink.

• The location must have sufficient space for the
dishwasher door to open easily and provide at
least 0.1” (2 mm) between the dishwasher and
the cabinet sides.

• If installing the dishwasher in a corner, leave a
minimum of 2” (50 mm) between the dishwasher
and the adjacent wall.

• The adjacent wall must be free of obstructions.

• For flush installations only, you may remove the
cabinet brace

a inside the cabinet.

Choosing the Proper Location

1 Select a location as close to the sink as

possible for easy connections to water supply
line, drain hose and electrical connection.

2 To allow for proper clearance of plumbing

and electrical, use the template included with
the literature to determine the clearance on
the side of the cabinet where the cabinet
meets the back wall. Using a 2 1/2” diameter
hole saw, drill a hole in the target area as
shown on the template.

• The opening must be at least 2 1/2" (63.5 mm) in
diameter to prevent damage to the cables and
hoses during installation.

• Installation damage is not covered by the
warranty, and leaks caused by improper
installation may result in property damage.

• Do not use existing holes unless they are in the
target area.

• Failure to properly locate the hole for the water
and drain lines may prevent the dishwasher
from installing flush with the cabinets and could
result in kinked, pinched, crushed, stressed or
damaged lines.

ENGLISH

14 INSTALLATION

WARNING

WARNING

CAUTION

• Connect the dishwasher to a hot water supply
with a temperature range between 120 °F (49 ℃)
and 149 °F (65 ℃). This temperature range
provides the best washing results and shortest
cycle time. To prevent damage to dishes, the
temperature should not exceed 149 °F (65 ℃).

• Water supply pressure must be between 20 psi
and 80 psi (140–550 kPa). If the water supply
pressure exceeds 80 psi, a pressure reducing
valve must be installed. Otherwise premature
failure of the inlet valve may occur.

Preparing Water and Electrical Connections

• Water Connection

- Do not reuse an old hose. Use only a new hose
when installing the dishwasher. The old hose
could leak or burst causing flooding and
property damage. Contact an LG Customer
Information Center for assistance in buying a
new hose.

• Electrical Connection

- Use a time-delay fuse or circuit breaker.

- Operate this appliance with the correct voltage
as shown in this manual and on the rating
plate.

- The wiring must be grounded properly. If in
doubt, have it checked by a qualified
electrician.

- Connect the appliance using 3-wires, including
a ground wire.

- The appliance and outlet must be positioned
so that the plug is easily accessible.

- Do not use an extension cable or adapter with
this dishwasher.

- Do not overload the outlet with more than one
appliance.

- The included 16AWG wire nuts should be used.

- It is the personal responsibility and obligation
of the product owner to have a proper outlet
installed by a qualified electrician.

• When connecting the dishwasher water supply
line to the house water supply, sealing tape or
compound should be used on pipe threads to
avoid leaks. Tape or compound should not be
used on compression fittings.

Routing Water Supply Line and Electrical Wiring

There are 2 channels in the bottom of the
dishwasher for routing the water and electrical
connections.

• As shown in the bottom view below, channel
is for the water supply line, and channel
the electrical cable.

a

b is for

1 Turn off the house water supply and the

circuit breaker or dedicated power before
connecting the dishwasher.

2 Run the water supply line along the floor 6 1/

2" – 7 3/4" (165 mm – 197 mm) from the left
side of the opening and tape it in place in
front of the opening.

3 Run the electrical cable c along the floor 14"

– 16" (356 mm – 406 mm) from the water
supply line

• The electrical outlet must be within 4 ft.
(1.22 m) of either side of the dishwasher.

• The best location for the electrical conduit is
on the right side of the back wall. Re-route
the electrical cable before installation if the

d and tape it in place.

15INSTALLATION

WARNING

CAUTION

electrical conduit pipe is longer than 3" (76
mm) and is centered on the back wall.

Preparing Dishwasher

• Do not remove safety cover a. Removal can

result in fire, electric shock or death.

Removing Lower Cover

• If you lay the dishwasher on its back, do so
carefully to avoid damaging the drain hose and
the tub.

1 Remove the screws at either side which attach

the lower cover to the dishwasher.

2 Remove the lower cover.

3 If there is insulation padding behind the lower

cover, remove it.

ENGLISH

Releasing Drain Hose

Remove the twist tie holding the drain hose to the
back of the shipping brace.

Removable Shipping Brace

The rear shipping brace can be removed if
additional clearance is needed when installing the
dishwasher under a low countertop.

4 Set the parts aside until the installation is

complete.

Removing Packing Materials from the Interior

Remove all packing materials from the interior of
the dishwasher before installing the appliance.

Attaching Installation Brackets

For countertops made of wood or other materials
that will not be damaged by drilling, use the metal
installation brackets provided.

For countertops made of granite, marble, or other
materials that could be damaged by drilling, use
the wood screws to attach the dishwasher to the
cabinet. See installation instructions in Securing

Dishwasher to Cabinet Opening.

16 INSTALLATION

NOTE

CAUTION

NOTE

• Installation brackets and screws can be found in
the silverware basket.

1 Insert the tabbed end of the installation

brackets into the slots in the upper frame.
Rotate the brackets until the tabbed ends are
facing up.

2 Bend the tabs on the brackets to secure them

to the frame using a pair of needle nose
pliers.

• Do not push the door of the dishwasher with
knees when sliding the dishwasher into position.
Doing so can damage the front cover.

• Do not push the top of the dishwasher. Doing so
can damage the interior of the dishwasher.

Sliding Dishwasher into Cabinet Opening

How to Slide Dishwasher

• Do not pull or lift the dishwasher using the

handle a. Doing so can damage the door and
hinges.

• Open the door and grab the body frame and the
top front opening
dishwasher.

b of the tub to move or lift the

1 Align the dishwasher with the opening. Make

sure the water supply line and electrical cable
are in the correct positions to slide into their
channels properly.

17INSTALLATION

CAUTION

CAUTION

CAUTION

2 Smooth out or pad the edges of the hole

drilled for the water supply to avoid damaging
the drain hose.

3 Make sure the drain hose is straight before

feeding the end of it through the hole for the
water supply. As you slide the dishwasher into
the opening, you will want to slowly pull on
the drain hose from inside the cabinet to take
up some slack. Be careful not to kink, pinch,
crush or stress the drain hose during
installation to avoid leaking and water
damage.

pulling the drain hose farther into the
cabinet.

ENGLISH

5 Remove the tape from the water supply line

and the electrical cable.

4 Gradually slide the dishwasher into the

opening, making sure that the water supply
line and electrical cable are passing freely
through the channels and do not get caught
under the dishwasher.

• To avoid malfunctions or leakage, it is important
that the drain hose not get kinked, pinched,
stressed or crushed behind or under the
dishwasher or inside the neighboring cabinet.

• Damage resulting from improper installation is
not covered under the warranty.

• As you slide the dishwasher into the
opening, stop periodically (or have an
assistant help) to take up the slack by

Connecting Water Supply Line and Power

• Do not turn the dishwasher upside down to
connect the water supply line or electrical
supply. Doing so can damage the product.

Connecting Water Supply Line

1 With the home water supply turned off,

connect the water supply line to the inlet valve
on the left front of the dishwasher.

• Tape or compound should not be used on
dishwasher inlet valve.

2 Tighten the compression nut.

18 INSTALLATION

NOTE

3 Slide the water supply line back through the

channel, pulling gently from inside the
cabinet to make sure the line is not kinked,
pinched, stressed or crushed.

Connecting Power

The dishwasher should have a dedicated properly
grounded branch circuit to connect the 3 wire
setup which includes the ground wire.

If a 3-prong power supply is used, it should be in
an accessible location adjacent to the dishwasher
within 4 ft. (1.22 m) of the dishwasher side and not
behind the dishwasher.

3 Use a Phillips screwdriver to remove 2 screws

a.

4 Remove the junction box from the appliance.

• The best location for the electrical conduit is on
the right side of the back wall. Re-route the
electrical cable before installation if the electrical
conduit pipe is longer than 3” (76 mm) and is
centered on the back wall.

1 Turn off electrical power to the unit at the

circuit breaker.

2 Use a Phillips screwdriver to remove the

screw from the junction box cover and
remove the cover.

5 Insert a 3/8” strain relief b through the hole

in the junction box. Tighten the ring nut c to
secure it in place.

6 Insert the electrical cable through the hole in

the strain relief. Tighten 2 screws to secure
the cable.

19INSTALLATION

WARNING

CAUTION

NOTE

10 Fold the connected wires back into the

junction box and screw on the junction box
cover.

• Verify that the black wire is hot (120 V). If not, or
if you are unsure of the power supply, have it
checked by a licensed electrician.

ENGLISH

7 Pull the existing wires through the openings

in the junction box. Tighten 2 screws d to
reassemble the junction box in the appliance.

8 Pair the white, black, and green wires to the

matching colored wires from the dishwasher.
Then twist on the provided wire nuts e tightly
to connect the corresponding wires.

• Do not leave stripped wire exposed. Trim
stripped wire to fit completely inside wire nuts.

Connecting the Drain Hose

If the end of the drain hose does not fit the drain
line, use a heat and detergent resistant adapter
(not supplied). These may be obtained from a local
plumbing supply store.

• Cut the adapter to match the size of the drain
connection as shown. Cutting just beyond the
flare helps to keep the band clamp in place.

• For drain hose installation, use the screw style
hose clamp provided with this dishwasher in the
silverware basket.

• If connecting the dishwasher’s drain hose to the
garbage disposal, be sure to follow your
garbage disposal’s manual for proper
installation instructions.

9 Wrap electrical tape f around each

connection.

Drain Hose Requirements

• Follow local codes and ordinances.

• Do not exceed 12 ft. (3.65 m) distance to drain.

• Do not connect drain hoses from other
appliances to the dishwasher’s drain hose.

• If an extension drain hose is required, use a 5/8"
or 7/8" inside diameter, 2-3 ft. length hose and a
coupler

a for connecting the two hose ends.

20 INSTALLATION

CAUTION

CAUTION

Height of the Drain Hose

The height of the drain hose end must be at least
12" (305 mm) and within 40" (1016 mm) from the
base of the dishwasher to avoid water being
siphoned from the tub.

Connecting to Disposal without Air Gap

1 Remove the knockout plug on the disposal

with a hammer and screwdriver.

Connecting Waste Tee without Air Gap

The height of the drain hose end must be at least
12” (305 mm) and within 40” (1016 mm) from the
base of the dishwasher to avoid water being
siphoned from the tub.

1 Remove the knockout plug with a hammer

and screwdriver.

• If the knockout plug has not been removed, the
dishwasher will not be able to drain properly.

2 Remove the knockout plug a from the

disposal.

• If the knockout plug has not been removed, the
dishwasher will not be able to drain properly.

3 Attach the drain hose to the disposal with the

hose clamp provided. Move the hose clamp
into position and tighten it with a flat-blade
screwdriver.

2 Attach the drain hose to the waste tee with

the hose clamp provided. Move the clamp into
position and tighten it with a flat-blade
screwdriver.

Connecting to Disposal or Waste Tee with Air Gap

1 Remove the knockout plug with a hammer

and screwdriver.

21INSTALLATION

CAUTION

2 Connect the end of the drain hose a to the air

gap b with the hose clamp provided. Move
the clamp into position and tighten it with a
flat-blade screwdriver.

• This avoids water being siphoned from the
tub.

3 If it is not connected, attach the rubber hose

connector to the disposal or waste tee with a
hose clamp (not provided).

Leveling Dishwasher

Check that the dishwasher is level and adjust the
leveling feet if necessary.

With the lower rack removed, place a level on the
inside wall of the tub to check that the dishwasher
is level from side to side.

• If you do not have a level, try using a
smartphone level application instead.

Make sure that the gap between the tub walls and
the door liner is the same on either side.

ENGLISH

• Failure to level the dishwasher may result in
leakage, problems closing the door, or noise.

• Where the cabinet opening is narrower than
recommended (see Preparing Cabinet
Opening), the dishwasher must be carefully
leveled and aligned so that the dishwasher is
supported fully by the 3 leveling feet and is not
hanging from the installation brackets. Failure to
do so can result in leaks from the front of the
dishwasher,
door, or failure to operate.

AE errors, difficulty in closing the

Checking Leveling

To check that the tub is level from front to back,
remove the lower rack and pour 169 oz. (5 L) of
water into the bottom of the tub. The water level
should be near the center of both tub lower
indentations at the front.

Adjusting Leveling Feet

Adjust as needed until the dishwasher is
completely leveled.

• Adjust the front and rear leveling feet until they
are all in firm contact with the floor. Failure to
level the dishwasher may prevent the door from
closing properly and the dishwasher will not turn
on.

Adjusting Front Leveling Feet

Use a flat-blade screwdriver to turn the front
leveling feet and adjust the front of the tub.

• Turn the front leveling feet clockwise to raise the
front of the tub and counterclockwise to lower it.

• The adjustments work identically for both front
leveling feet.

• When a flat-blade screwdriver is unavailable, use
a 1/4" square drive wrench

a or 3/8" square

22 INSTALLATION

NOTE

CAUTION

NOTE

drive wrench b with 1/2" socket c to turn the
front leveling feet and adjust the front of the tub.

Adjusting Rear Leveling Foot

Use a Phillips screwdriver to adjust the rear
leveling foot and the rear of the tub using the
center screw at the base of the appliance in the
front.

• Turn the center screw clockwise to raise the rear
of the tub and counterclockwise to lower it.

• Installation brackets and screws can be found in
the silverware basket.

• Use a magnetic screwdriver.

• Cover the filter hole with towels to prevent
screws from falling down into the pump.

Securing Dishwasher to Countertop

Use the bracket screws provided to secure the
brackets at the top of the dishwasher to the
underside of the wood countertop.

• To avoid damaging the screw, do not use an
electric screwdriver.

Securing Dishwasher in Cabinet Opening

There are 2 options for securing the dishwasher. If
the countertop is made of wood or a material that
can safely be drilled into, secure the dishwasher to
the countertop with the provided brackets. If the
countertop is granite, marble, or a material that
cannot be drilled into, secure the dishwasher to
the cabinet frame with the provided wood screws.

• Ensure the dishwasher is level and all leveling
feet are in firm contact with the floor before
attaching the dishwasher to the countertop or
cabinet. If the dishwasher is not leveled
properly, the door may not close properly or
water may leak.

Securing Dishwasher to Cabinet Frame

If desired, the dishwasher can also be secured to
the cabinet frame using the instructions which
follow.

1 Remove the 2 plastic caps from the mounting

bracket access holes.

2 Drive a wood screw through the mounting

bracket and into the cabinet frame.

3 Reinstall the plastic caps.

23INSTALLATION

CAUTION

Sound Insulation Sheet

If your model shipped with a sound insulation
sheet, follow the instructions provided to install
the sheet now. But wait to install the insulation
pad and lower cover until after the final installation
check.

Final Installation Check

Testing the Dishwasher

Check if the dishwasher is properly installed.

1 Turn on the circuit breaker.

2 Turn on the house water supply.

3 Make sure that the door opens and closes

smoothly.

• If necessary, level the dishwasher again.

• If the door will not close, make sure the rack
is level.

6 If a water leak is detected, press and hold the

START button for 3 seconds to cancel the
wash cycle and automatically drain the water
from the dishwasher. Tighten all water
connections and run another cycle. Repeat
until no leaks are detected.

7 Replace the lower cover.

• Only install the lower cover provided with the

dishwasher. Do not install cabinet baseboard a
as it may cause noise and leakage.

ENGLISH

• Make sure that all packaging materials have
been removed.

4 Power on the dishwasher and run a 1 Hour

cycle to verify proper operation.

5 Check for leaks at the drain hose and water

supply connection.

8 Remove the protective film from the door, if

present. Leaving the film on may cause
discoloration or condensation on the door.

Installation Check Error Codes

Refer to the chart below before calling for service.

Error Code Possible Cause and Solution

OE

Drain hose is kinked or pinched.

• Feed the drain and water
supply hoses through the hole
under the sink. Then gradually
slide the dishwasher into the
cabinet while pulling on the
hoses under the sink to take up
any slack. This helps avoid
kinking the hoses or trapping
them beneath the dishwasher.

Drain hose is connected to the
disposal without removing the
knockout plug.

• Remove the knockout plug
from the disposal.

Waste tee or disposal is clogged.

• Remove knockout plug on the
waste tee or disposal.

24 INSTALLATION

Error Code Possible Cause and Solution

IE

Water supply line is kinked
under dishwasher.

• Feed the drain and water
supply hoses through the hole
under the sink. Then gradually
slide the dishwasher into the
cabinet while pulling on the
hoses under the sink to take up
any slack. This helps avoid
kinking the hoses or trapping
them beneath the dishwasher.

House water supply is not turned
on.

• Turn the water faucet on.

OPERATION

WARNING

NOTE

NOTE

CAUTION

25OPERATION

Before Using

• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before
operating this appliance.

• Connect to the hot water supply only. The water supply temperature should be a minimum of 120 °F (49
°C) for better washing performance and shorter cycle time.

• Follow the instructions for loading the dishwasher to ensure effective cleaning.

• Remove insoluble items such as bones, toothpicks, and pieces of paper while loading the dishwasher.

Quick Start

1) Load the dishes.

2) Add the detergent.

3) Turn on the dishwasher.

4) Check the rinse aid.

5) Select the cycle and options.

6) Operate the dishwasher.

• Method 1

- Press the START button and then close the
door in less than four seconds to operate
the dishwasher. If the door is not closed
within four seconds, the white LED (on
some models) flashes, an audible tone is
heard, and the cycle does not start.

• Method 2

- Close the door first and then press the
START button to operate the dishwasher.

• It is normal for the dishwasher to chime
continuously if you open it during operation
or just after the cycle ends. The dishwasher
is letting you know that the interior
temperatures of the unit are hot and to use
caution when reaching inside. Once the unit
has cooled down, the chiming will stop.

For more details, refer to the online owner's
manual.

• Do not open the door during operation or
immediately after it has completed the wash
cycle as the escaping steam may cause scalding
as the door is opened.

Auto-Off

The dishwasher automatically turns off after four
minutes of inactivity if paused or if no cycle is
started.

ENGLISH

• If the door is opened during the cycle, the
dishwasher will stop. To resume the cycle, see
methods 1 and 2 above.

• If the door is opened during the cycle and is not
closed within four seconds after selecting the
START button, or if the door is closed without
pressing the START button, the white LED (on
some models) with time flashes, an audible tone
is heard, and the cycle does not start.

7) End of cycle.

• When the cycle is complete, a chime will
sound and the display will show
door is opened or POWER is pressed. To
activate or deactivate
the Using the Option Setting Mode topic.

ENd display, refer to

ENd until the

26 OPERATION

Control Panel

Control Panel Features

Top view

Front view

a POWER On/Off Button

• Press this button to turn the washer on or off.

• After the cycle is complete, the power automatically turns off for purposes of safety and economy.

• If there is a power surge, power outage, or disruption of any kind, power is automatically turned off
for safety.

• When power is connected again, the dishwasher will turn on automatically and resume the cycle.

b Option Setting Mode

• You can set various options by using the Option Setting Mode.

• While the appliance is off, press POWER and Remote Start simultaneously to enter the Option
Setting Mode.

• Refer to the Using the Option Setting Mode topic for each function of the Option Setting Mode.

c Display

• Rinse Aid Refill

- This LED illuminates when the rinse aid level is low. The LED automatically shuts off when the rinse

aid is refilled or the level is set to 0.

- To adjust the rinse aid level, refer to the Using the Option Setting Mode topic.

• Machine Clean

NOTE

- The Machine Clean LED flashes every 30 cycles. To activate or deactivate the LED, refer to the

Using the Option Setting Mode topic.

8:88 : Digital Display

•

- The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and

options are selected, the display shows the total estimated time to complete those selections.
During operation, the display shows the remaining estimated operating time.

• The estimated time shown on the display does not include delay times for heating water, etc.

•If Delay Start is selected, the display shows the delay time in hours.

• Cycle time may vary depending on the soil level of your load.

• CL : Control Lock

- The Control Lock feature helps prevent settings from being changed during a cycle. Selecting this

feature locks all of the buttons, except for the POWER button, on the control panel. This feature
does not lock the door.

- While a cycle is running, press and hold Night Dry and Delay Start simultaneously for three

seconds to activate or deactivate Control Lock.

- To start a new cycle, deactivate Control Lock.

• Sanitized

- If the High Temp. option is added to a cycle, the Sanitized indicator stays lit at the end of the cycle

if the dishes were properly sanitized.

• Wi-Fi

- When the appliance is connected to the internet through a home Wi-Fi network, this LED

illuminates.

- Press and hold Remote Start for approximately three seconds to connect to the network.

27OPERATION

ENGLISH

d Cancel Button

• The drain pump activates and the cycle cancels. Once the dishwasher finishes draining, the power
turns off.

•Press and hold START for three seconds to activate.

e START Button

• To operate the machine, either press START and close the door within four seconds or close the door
and press START.

• If more than 4 seconds have passed since pressing START, an alarm will sound when the door is
closed.

f Front Time Indicator

• This feature is only available on some models.

• The front time indicator feature shows the remaining cycle time while the cycle is running.

Wash Cycles

Select your desired cycle.

Auto

This cycle senses the soil amount and soil
toughness and is optimized to achieve the best
cleaning.

28 OPERATION

NOTE

Normal

This cycle is for daily, regular, or typical use to
completely wash a full load of normally soiled
dishes. The Dry Boost Low option is
recommended for optimal energy efficiency. Select
the Night Dry option if leaving dishes overnight.

• After the cycle ends, the fan runs for an hour to
help vent the warm, moist air in the tub. You can
stop the fan by opening the door after the cycle
ends.

Heavy

This cycle is for heavily soiled dishes and dishes
with hardened on soil. This cycle defaults to the
strongest spray intensity and uses it to wash
heavily soiled dishes.

Delicate

Use this cycle to clean delicate items such as fine
china and stemware.

- This cycle does not have drying.

• Rinse (P3)

This cycle is a quick rinse for dishes that will not
be washed immediately. The cycle rinses dishes
that have excess soil to soften dried on residue.
Rinsing the dishes helps prevent odors in the
dishwasher. No detergent should be used.

- This cycle does not have drying.

• Pots & Pans (P4)

Cleans heavily soiled cookware. No more hand
scrubbing frying pans and pots.

• Casseroles (P5)

Cleans greasy and heavily soiled dishes.
Casseroles come out clean.

• Glassware (P6)

Safely washes delicate glassware, leaving it
sparkling.

• Night Care (P7)

Quietly washes dishes overnight. Sleep soundly
knowing dishes will be clean in the morning.

1 Hour

This cycle will clean and dry lightly soiled dishes in
1 hour.

• This cycle offers heated drying. To improve
drying results, add heated dry time by selecting
the Dry Boost option.

Download Cycle

Use a dedicated cycle downloadable via Wi-Fi or
NFC. You must install the LG ThinQ smartphone
app to download cycles other than the default
Machine Clean cycle.

• Only the cycle code for the current Download
Cycle appears on the appliance. See the
smartphone app for cycle codes, names, and
more information about the available cycles.

- Default Cycle : P1-Machine Clean

• Machine Clean (P1)

This cycle is for cleaning the inside of the
dishwasher. Use the cycle without dishes in the
machine. It eliminates residual soils, odor, white
spots, and other dirt. Add citric acid or another
cleaning agent for more effective results.

• Express (P2)

This cycle will quickly clean lightly soiled dishes.

Options and Extra Functions

Select the desired cycle and then select the options
for that cycle.

Using the Flexible Zone

This option adjusts the wash intensity to target
different zones inside the dishwasher. Set it to
wash just the upper rack or lower rack, or set the
intensity to soft for the upper spray arm and
strong for the lower spray arm.

The Flex Zone is off by default. Press the Flex
Zone button to customize settings.

•Press the Flex Zone button repeatedly to select
one of the three modes.

Mode Description

Various conditions

• Place heavily soiled dishes like
plates and bowls in the lower rack
and lightly soiled dishes like cups
and small plates in the upper rack to
get the best results.

Small loads & light soil

• Use just the upper rack to save
energy and time.

29OPERATION

NOTE

Mode Description

Small loads & heavy soil

• Use just the lower rack to save
energy and time.

High Temp.

Raises the main wash temperature to improve
cleaning.

If the High Temp. option is added to a cycle, the
Sanitized LED stays lit at the end of the cycle if the
dishes were properly sanitized. If the dishwasher
could not properly sanitize the dishes because the
High Temp. option was not selected, the cycle was
interrupted or the water could not be heated to
the required temperature, the indicator will not
light up at the end of the cycle. Open and close the
door or press POWER to turn the indicator off.

• This high temperature rinse sanitizes dishes and
glassware in accordance with the NSF/ANSI
Standard 184 for residential dishwashers.
Certified residential dishwashers are not
intended for use in licensed food
establishments. Only sanitizing cycles have been
designed to meet the requirements for soil
removal and sanitization efficacy. There is no
intention, either directly or indirectly, that all
cycles on a certified machine have passed the
sanitization performance test.

Dry Boost

Select the Dry Boost option for better drying
performance. This option adds heated drying time
to the cycle for better drying results.

Mode Description

Night Dry

Dishes are often left in the dishwasher overnight
after the cycle ends. This can result in the steam
inside the tub condensing on dishes, leaving them
wet. This option runs the ventilation fan
periodically to help vent the steam from the tub.

•The Night Dry option is selected by default for
all cycles for which it is available, except the

Normal cycle.

Delay Start

This feature delays the start of a selected cycle.
Each time the Delay Start button is pressed, the
delay time increases by an hour. The delay time
can be set from 1 to 12 hours, in one-hour
increments.

Remote Start

Use a smartphone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in the
cycle. Once this function is enabled, you can start a
cycle from the smartphone application. If the door
is not closed within 4 seconds after pressing

Remote Start, Remote Start is canceled.

Cycle/Option Guide

The cycle guide shows the available options for
each cycle.

To see the Cycle/Option Guide, refer to the online
owner's manual.

Using the Option Setting Mode

You can set various options by using the Option
Setting Mode.

ENGLISH

Dry Boost
Low

Dry Boost
High

Dry Boost
Off

• If the rinse aid dispenser is empty, the Dry Boost
Low option is automatically added to all cycles

(except the Normal, 1 Hour cycle), unless you
set the rinse aid dispenser to L0.

Press the Dry Boost button once,
for optimal energy efficiency.

Press the Dry Boost button twice,
for better drying results.

Press the Dry Boost button three
times to turn off the Dry Boost
option.

1 Ensure the appliance is off.

2 Press POWER a and Remote Start b

simultaneously to enter the Option Setting
Mode.

3 Refer to the table to set up each function.

30 OPERATION

NOTE

CAUTION

4 Press START c to save.

Function Button Display

Machine

Clean

Reminder

Rinse Aid

Level

Clean

Light

Chime
Sound

Auto

Setting

End Sound Heavy

• Machine Clean Reminder

- The Machine Clean LED flashes every 30

cycles. You can activate or deactivate the LED.

• Rinse Aid Level

- You can adjust the level of rinse aid from L0 to

L4.

- For more information, refer to the Rinse Aid

Dispenser Adjustment section.

•Clean Light

- The default ON setting keeps the green light

on (on some models) and
door is opened. If the setting is changed to
OFF, the lights turn off after 90 seconds.

•Chime Sound

- You can turn on/off the volume of the button

sound or notification sound.

- The error alert sound cannot be turned off.

• Auto Setting

- The default ON setting selects options

automatically for better washing and drying
performance.

- If the setting is changed to OFF, the options

are not selected.

•End Sound

- You can turn on/off the End sound.

Night Dry

Dry Boost

High

Temp.

1 Hour

Delicate

& On

Off

~ L3 ~ L4 ~ L0

L2

~ L1 ~ L2 ~

On

& Off

On

& Off

& Off

On

& Off

On

ENd display until the

Loading the Dishwasher

For effective washing performance, always follow
these instructions.

• Remove large particles of food debris from
plates including bones before loading.

• Items with burnt on food should be soaked prior
to loading in the dishwasher.

• Deep pots or dishes should be placed upside
down.

• Make sure that all items do not touch each other.

Non-Dishwasher Safe Items

The combination of high water temperature and
dishwasher detergents may damage certain items.
Do not wash the following items in the dishwasher.

• Copper or anodized aluminum

• Hand painted silver or gold leaf china

• Wood or bone handled utensils

• Iron or non-rustproof utensils

• Plastic items which are not dishwasher safe

• Sterling silver or gold-plated flatware or delicate
or metal-rimmed china

• Fragile items such as crystal glasses

• Do not place pots or pans with plastic handles in
the appliance as the handles may deteriorate
due to the heat and detergent.

• Waterproof or long-lasting lipstick smudges on
glasses may not be removed during the wash.

Loading the Silverware Basket

The silverware basket has separators to avoid
scratching and tarnishing of delicate silverware.

31OPERATION

WARNING

1

544

4
4

4

5
5

5
5

3
3

6

2

2

3

3465

5
5

51
5

4
4

443

2

6

2
2

2
2

2
2

1

544

4
4

4

5
5

1

5

3

6

2

3

3

465

5151

5

4

4

4
42

6

2

2

2
2

2
2

Loading Silverware into the Basket

Loading 10 Place Settings

Loading 12 Place Settings

Loading the Lower Rack

Loading Dishes into the Lower Rack

Loading 10 Place Settings

Loading 12 Place Settings

ENGLISH

Silverware Loading Tips:

• For best cleaning results, use the top separators
in the basket when loading silverware. The
separators will prevent nesting of silverware.

• Load sharp items, such as knives, pointing down.

• When unloading the dishwasher, it is best to
start with the silverware basket. Doing so will
prevent water droplets from falling on your
silverware from the upper rack.

• Be careful when loading and unloading sharp
items. Load sharp knives with the handles up to
reduce the risk of personal injury.

Lower Rack Loading Tips:

For details, refer to the online owner's manual.

Folding Down the Lower Tines

Fold tines down to fit larger dishes; pull tines back
up to fit smaller dishes.

For more details, refer to the online owner's
manual.

32 OPERATION

WARNING

NOTE

CAUTION

Loading the Upper Rack

Loading Dishes into the Upper Rack

Loading 10 Place Settings

Loading 12 Place Settings

• Before adjusting, ensure the rack is empty of all
dishes. Otherwise dishes may get damaged or
you may get injured.

Loading the Cutlery Rack

The cutlery rack is best suited for flatware. The
separators on the cutlery racks help keep flatware
separated to avoid damage and improve cleaning.

• For best cleaning performance, place flatware in
the silverware baskets. Heavily soiled utensils or
items with baked on foods should be placed in
the middle rack or spoon basket for best
performance.

Loading Silverware into the Cutlery Rack

Loading 10 Place Settings

Upper Rack Loading Tips:

For details, refer to the online owner's manual.

Folding Down the Upper Tines

Fold tines down to fit larger dishes; pull tines back
up to fit smaller dishes.

For more details, refer to the online owner's
manual.

Height Adjustable Upper Rack

To accommodate larger items, the upper rack can
be adjusted up or down using the buttons on the
left and right sides. The dishwasher ships with the
upper rack raised.

For more details, refer to the online owner's
manual.

• Do not place bowls in the center of the cutlery
rack. The door may not close properly, resulting
in leakage.

Removing the Cutlery Rack

WARNING

WARNING

CAUTION

NOTE

The entire cutlery rack can be removed if more
space is needed on the upper rack for larger items.

For more details, refer to the online owner's
manual.

• Be careful when loading and unloading items
with sharp edges. Load sharp knives with the
blade down to reduce the risk of injury.

33OPERATION

ENGLISH

For more details, refer to the online owner's
manual.

Adding Cleaning Products

Adding Detergent to the Dispenser

• Remove the label on the dispenser prior to
running the dishwasher for the first time.

• The amount of detergent needed depends on
the cycle, load size, and soil level of dishes.

• Put detergent into the detergent compartment
before starting any cycle, except the Rinse
(Download Cycle: P3) cycle.

• Dishwasher detergent and rinse aid contain
chemical components, like all other household
detergent. So, they must be kept out of the
reach of children.

• Use only detergent intended for dishwashers.
Incorrect detergent may cause the dishwasher
to fill with suds during operation. Excess suds
may reduce wash performance and may cause
the dishwasher to leak.

• To avoid damaging the dispenser and blower
cover, do not use them to pull up and close the
dishwasher door.

Adding Rinse Aid to the Dispenser

The Rinse Aid Refill LED appears in the display
when more rinse aid is needed.

The use of rinse aid is recommended to prevent
water spots on dishes and to enhance drying
performance.

For more details, refer to the online owner's
manual.

Rinse Aid Dispenser Adjustment

The dispenser has five adjustment levels. The
dishwasher is programmed at the factory for a
rinse aid dispenser level of 2. This can be checked
and adjusted from the control panel.

• Adjust the setting higher if you have hard water
and notice calcium buildup on your dishes.

• Setting the rinse aid control too low will
contribute to spotting and streaking on dishes
and poor drying performance.

• Setting the control too high can cause foaming,
which will cause poor wash performance.

1 Ensure the appliance is off.

2 Press POWER and Remote Start

simultaneously to enter the Option Setting
Mode.

3 Press Dry Boost to change the rinse aid

dispenser setting. Each press of the button
changes the setting one step from L0 to L4.

4 Once the desired rinse aid dispenser setting is

selected, press START to save.

34 OPERATION

Refilling the Rinse Aid

How often the dispenser needs to be refilled
depends on how often dishes are washed and the
rinse aid setting used.

•The Rinse Aid Refill LED flashes when more
rinse aid is needed, unless the rinse aid
dispenser setting is set to L0.

SMART FUNCTIONS

NOTE

NOTE

35SMART FUNCTIONS

LG ThinQ Application

The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.

LG ThinQ Application Features

• Feature Update

- Experience new features by updating the

features of the product through the LG ThinQ
application.

When a new feature is available for update,
the outer segments of the digital display light
up in rotation when the product is powered
on.

If you see this notification, press the update
notification on your smartphone to enter the
Feature Update center of the LG ThinQ
application. Select a new feature and press the
Update button to proceed with the update.
The progress of the update is shown in the
digital display.

The status window automatically turns off
when the update is successful.

• The update may take a long time, and the
product cannot be used during that time. Please
proceed only when you have sufficient time.

• The update cannot proceed while the product is
in use. Wait until after the cycle ends to begin
the update.

• If the power is turned off during the update, the
update may be interrupted and the product may
become unusable.

• If the product cannot be powered on during or
after the update, flip the breaker to shut off
power for at least 30 seconds and then turn it
back on.

• A description of the new features can be found
in the application by selecting the dishwasher
card and tapping the green arrow icon.

• Once updated, product features may no longer
be described accurately in the owner’s manual or
may have different contents.

• Monitoring

- Check the current status, cycle, options,
running time and cycle end time for the
appliance on a single screen.

• Download Cycle

- You can download new and specialized cycles
that are not included in the standard cycles on
the appliance. Connect the appliance to the
app to download a variety of specialty cycles
specific to the appliance. Once cycle download
is completed in the appliance, the product
keeps the downloaded cycle until a new cycle
is downloaded.

• Only one downloaded cycle can be stored on the
appliance at a time.

•The Machine Clean (P1) cycle is the default
downloaded cycle.

• Machine Clean Coach

- This function shows how many cycles remain

before running the Machine Clean
(Download Cycle: P1) cycle.

• Smart Diagnosis

- This function provides useful information for

diagnosing and solving issues with the
appliance based on the pattern of use. Select
Smart Diagnosis in the app and follow the
instructions. For additional information, refer
to the online owner's manual.

• Settings

- Set the Rinse Aid Dispenser Level, Machine

Clean Reminder, Signal Level and Clean
Indicator Light.

When the cycle is complete or the appliance
has problems, you have the option of receiving
push notifications on a smart phone.

• Push Alerts

- Turn on the Push Alerts to receive appliance

status notifications.

The notifications are triggered even if the LG
ThinQ application is off.

• Energy Monitoring

- You can use the energy monitoring function to

check the estimated power usage.

ENGLISH

36 SMART FUNCTIONS

NOTE

NOTE

• If you change your wireless router, Internet
service provider, or password, delete the
connected appliance from the LG ThinQ
application and connect it again.

• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.

Installing LG ThinQ Application and Connecting an LG Appliance

Models with QR Code

Scan the QR code attached to the product using
the camera or a QR code reader application on
your smartphone.

Models without QR Code

1 Search for and install the LG ThinQ

application from the Google Play Store or
Apple App Store on a smartphone.

• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.

• The surrounding wireless environment can
make the wireless network service run slowly.

• If the distance between the appliance and the
wireless router is too far, the signal becomes
weak. It may take a long time to connect or fail
to install the application.

• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.

• The network connection may not work properly
depending on the Internet service provider.

• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.

• If the appliance cannot be connected due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.

• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)

• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.

• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended), and
connect the product again.

2 Run the LG ThinQ application and sign in with

your existing account or create an LG account
to sign in.

3 Touch the add (~) button on the LG ThinQ

application to connect your LG appliance.
Follow the instructions in the application to
complete the process.

• To verify the Wi-Fi connection, check that the Wi-
Fi LED on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.

Using the Appliance Remotely

Remote Start

Use a smartphone to control the appliance
remotely or check to see how much time is left in
the cycle.

Using Remote Start

1 Load the dishes into the dishwasher.

2 Press the POWER button.

3 Make sure that the Wi-Fi is connected.

37SMART FUNCTIONS

NOTE

4 Press the Remote Start button and close the

dishwasher door to enable the Remote Start
function.

5 Start a cycle from the LG ThinQ application on

your smartphone.

• Once the Remote Start mode is enabled, you
can start a cycle from the LG ThinQ application,
but the cycle and option keys on the appliance
are deactivated. To activate the keys, disable
Remote Start.

• The door must be closed in order to activate the

Remote Start mode.

Disabling Remote Start

While Remote Start is activated, open the
dishwasher door or press the Remote Start
button with the door closed.

Radio Equipment Specifications

Type

Wi-Fi 2412 MHz - 2462 MHz

Bluetooth 2402 MHz - 2480 MHz

Frequency

Range

FCC Notice

The following notice covers the transmitter
modulecontained in this product.

This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:

• Reorient or relocate the receiving antenna.

Output

Power

< 30 dBm

• Increase the separation between the equipment
and the receiver.

• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV
technician for help.

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two
conditions:

(1) This device may not cause harmful interference
and

(2) This device must accept any interference
received, including interference that may cause
undesired operation.

Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co­located or operating in conjunction with any other
antenna or transmitter.

This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body. Users must
follow the specific operating instructions for
satisfying RF exposure compliance.

Industry Canada Statement

This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence­exempt RSS(s). Operation is subject to the
following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference,
including interference that may cause undesired
operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment.

ENGLISH

38 SMART FUNCTIONS

NOTE

This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body.

• THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD
VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.

Open Source Software Notice Information

To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
source code, and to access all referred license
terms, copyright notices and other relevant
documents, please visit https://
opensource.lge.com.

LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email
request to [e-mail].

This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.

MAINTENANCE

WARNING

CAUTION

NOTE

39MAINTENANCE

To maintain performance and prevent trouble, it is important to check the outside and inside of the
dishwasher, including filters and spray arms, at regular intervals.

• When cleaning the outside and inside of the dishwasher, do not use benzene or thinner. Otherwise, it
may cause fire or explosion.

• To prevent injury during care and maintenance or cleaning, wear gloves and/or protective clothing.

Cleaning and Care

Cleaning the Exterior

• Do not use scrub pads or abrasive cleaners on
the exterior of the dishwasher.

• Most soil can be removed using a soft, damp
cloth or sponge. A mild soap can be used to help
release stubborn soil. Rinse and wipe dry with a
soft cloth after cleaning.

• Stainless steel surfaces can be polished using a
stainless steel cleaner. Follow the instructions on
the cleaner, and wipe in the direction of the
grain.

dishwasher safe glass or bowl placed on the
upper rack. (Vinegar is an acid and with constant
use it could damage the appliance.)

•Using Machine Clean

- Run the Machine Clean (Download Cycle: P1)
cycle once a month or after every 30 cycles to
eliminate residual soil, odor, white spots and
other dirt inside the appliance. The Machine

Clean (P1) cycle is the default Download
Cycle.

1 Remove all dishes from the appliance.

2 Add 3 tbsp. (40 g) of citric acid to the

detergent dispenser or follow the

• If cooking oil is spilled on the exterior of the
product, wipe it off immediately. Do not clean
the exterior of the product with cleaners which
contain alcohol, thinners, bleach, benzene,
flammable liquids, or abrasives. These
substances may discolor or damage the
appliance.

• Aromatic hydrocarbons such as benzene can
damage the surface of the product. These
compounds are found in many common
household products such as detergents, paints,
cosmetics, air fresheners, disinfectants, and
even some foods such as oils, spices, and
smoked meat or fish. Regularly wipe down the
control panel and other outside surfaces of the
product with a clean, damp cloth to help prevent
damage.

Cleaning the Interior

• Clean the interior of the dishwasher periodically
with a soft, damp cloth or sponge to remove
food and dirt particles.

• To remove white spots and odor from inside the
dishwasher, run an empty cycle, without
detergent, with one cup of white vinegar in a

manufacturer’s instructions if using a
dishwasher cleaning agent. Do not use
dishwasher detergent.

3 Run the Machine Clean (Download Cycle:

P1) cycle.

4 Press START.

•Run the Machine Clean (Download Cycle: P1)
cycle once a month, or more often if needed, to
remove detergent buildup and other residue.

• If you have not used the dishwasher for a long
time, refresh the inside by running the Machine
Clean (Download Cycle: P1) cycle without
detergent. When the cycle is finished, clean the
inside and outside of the dishwasher according
to the MAINTENANCE instructions.

ENGLISH

40 MAINTENANCE

NOTE

WARNING

CAUTION

NOTE

Clogged Drain Air Gap or In-Sink Disposal

Check the drain air gap or in-sink disposal if the
dishwasher is not draining well.

• The drain air gap and disposal are external
plumbing devices that are not part of the
dishwasher.

• The warranty provided with the dishwasher does
not cover service costs directly associated with
the cleaning or repair of the external drain air
gap and disposal.

Cleaning the Air Gap

1 Turn off the dishwasher.

2 Remove the air gap cover and the plastic cap

underneath it.

Cleaning the Filters

• Be cautious of sharp edges when handling the
stainless steel filter.

• Remove food residue caught in filters to prevent
the buildup of odor-causing bacteria and
possible drainage problems.

• For best wash performance, clean the filter after
each load. If food debris remains in the filter, it
may cause an odor.

• In areas with hard water, clean the filter at least
once a month with a soft brush.

• Clean the filters using non-abrasive materials
and warm running water.

1 Remove the lower rack and position the

bottom spray arm so a wider vee is open to
the front.

3 Clean out any debris with a toothpick or

brush.

4 Replace the plastic cap and air gap cover.

2 Turn the inner filter counter-clockwise and

take out the assembled inner filter and
stainless steel filter.
With the filters removed, check the sump
opening and remove any foreign materials, if
needed.

3 Clean the filters with a soft brush under

running water. Reassemble the filters before
reinstalling them.

41MAINTENANCE

NOTE

CAUTION

4 To replace the assembled filters, position the

spray arm so the wider vee is toward the
front. Fit the filters back into the filter holder
and secure them by turning the inner filter
clockwise until it clicks into place.

Number of

Loads Per

Week

1 - 3

4 - 7

8 - 12

13 - 14 Twice a week

If you only

scrape dishes

before

loading

Four times a

year

Every 1.5

months

If you do not

scrape or

rinse dishes

before

loading

Once a month

Twice a

month(every

15 days)

Every week

Cleaning the Spray Arm

If the spray arm holes are blocked by any food
residue, dishes may not be cleaned well due to
improper water spray.

It is recommended that the spray arms be cleaned
once every two weeks.

Cleaning the Lower Spray Arm

ENGLISH

• Make sure the filter is assembled correctly
before starting a cycle. When assembling, rotate
the filter firmly until it clicks.

Recommended Filter Cleaning Schedule

Number of

Loads Per

Week

1 - 3

4 - 7

8 - 12

13 - 14

If you wash

dishes before

loading

Every 6 months

If you scrape

and rinse

dishes before

loading

Once a year

Every 6 months

1 Make sure that the water jet holes are not

blocked by food particles.

2 If any food residue blocks the spray arm

holes, remove it with a pin or piece of stiff
wire.

• To avoid breaking the rolling spray arm sections,
do not pull or manually rotate them.

Cleaning the Upper Spray Arm

1 Pull the upper rack forward. Make sure that

the water jet holes are not blocked by food
particles.

42 MAINTENANCE

CAUTION

2 When cleaning is necessary, remove the

upper spray arm by turning the nut on the
bottom of the spray arm 1/8 turn counter­clockwise and pulling down.

3 Remove food particles by rinsing or shaking

the spray arm.

4 If any food residue blocks the spray arm

holes, remove it with a pin or any sharp tool.

5 After removing the food residue, clean the

spray arms under running water.

6 After cleaning the upper spray arm, press it

up into place. Turn the nut 1/8 turn clockwise
to make sure that the nut locks back into
place.

Seasonal Maintenance and Storage

• If you will be absent for an extended period of
time during warmer months, close the water
valve and disconnect the power supply line, or
turn off the circuit breaker. Clean the filter, tub
and dispenser to prevent odor.

• If you will be absent for an extended period of
time during colder months and there is a
possibility of freezing temperatures, winterize
the water supply lines and the dishwasher itself.
Winterization must be performed by qualified
service personnel.

Cleaning the Heat Dry Blower

• To prevent the possibility of odors coming from
the heat vent, remove food residue caught in the
gap below the cover periodically (every 4
months).

• To prevent injury during cleaning, wear gloves
and/or protective clothing.

• Wait for the blower to cool sufficiently before
cleaning. If you touch it while it is hot, you may
get injured.

• When cleaning the heat dry blower, do not allow
water, detergents, or other foreign substances
inside the tube. Doing so may cause the product
to malfunction.

• To avoid electric shock, do not put your hand
inside the heat dry blower tube.

• Never disassemble the nut at the base of the
blower tube. Doing so may cause leakage.

• If the cover is not properly assembled, water
leakage, electric shock, fire or product
malfunction may occur.

7 After assembly, make sure that the spray

arms rotate freely.

1 Remove the lower rack. Locate the heat dry

blower cover in the back left corner at the
bottom of the tub.

2 There is a tab at the base of the cover. Insert a

flat-head screwdriver between the tab and the
cover and gently push it away from the cover.
(Be careful not to break the tab or scratch the
tub.)

3 While the tab is pulled out, turn the cover

clockwise to about 2 o’clock. Lift the cover up
to remove it.

4 Remove any debris with a brush, if needed.

CAUTION

CAUTION

The cover can be cleaned under running
water. Allow it to dry before reassembling it to
prevent water from entering the blower tube.

• Do not allow water, detergents, or other foreign
substances inside the tube. Doing so may cause
the product to malfunction.

43MAINTENANCE

ENGLISH

5 To reassemble the vent cover, place it over

the supply tube in the same orientation as it
was removed (about 2 o’clock). Turn the cover
counterclockwise until it clicks into place.

• Do not use the dishwasher without the cover in
place. If the cover is not properly assembled,
water leakage, electric shock, fire or product
malfunction may occur.

44 TROUBLESHOOTING

NOTE

TROUBLESHOOTING

The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the washer does not function properly or does not function at all, check the following before
you call for service.

Before Calling for Service

For more troubleshooting, refer to the online owner's manual.

User Support Videos

For further assistance, there are videos and tutorials available through the LG.com website.

1 On the www.lg.com home page, click on the Support menu tab to bring up the menu selections.

Select Video Tutorials.

2 Select a product category and then pick a topic or search a keyword.

• Scan this QR code to quickly access the video search page on the LG website.

Error Messages

Problem Possible Cause & Solution

IE

OE

Water inlet problem.

• Check for a clogged, kinked or frozen water inlet hose.

• Check water supply.

Drainage Problem.

• Check for a clogged, kinked or frozen water drain hose.

Air gap or disposal is clogged.

• Clean air gap or disposal.

Filters are clogged.

• Clean filters.

Problem Possible Cause & Solution

bE

AE

FE

HE

tE

F3s

LE

F31

NE

P1, Pz, P3, P4, Ps, P6,
P7

N:#, U:#, d:#, t#

(# is a number.)

LO, L1, Lz, L3, L4

CL

Oversudsing caused by improper detergent, such as liquid dish soap.

• Do not use hand dishwashing liquids. Only use detergents which are designed for use in
automatic dishwashers.

bE error can appear if dishes soiled with a lot of foamy food, such as whipped cream, are

•A
loaded in the appliance. To clear the error, turn the appliance off and start a new cycle.

• To remove detergent residue in the tub, pour approximately 4 oz ~ 8 oz (100 ml ~ 200 ml)
of milk into a shallow bowl, place it in the upper rack and then run the appliance on the

Auto cycle.

Failure to level dishwasher.

• Make sure that the appliance is properly leveled.

Water leakage

• Turn off the water supply to the dishwasher and call an LG Electronics Customer
Information Center at 1-800-243-0000 (U.S.A.) or 1-888-542-2623 (Canada).

• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump
intermittently. If power is turned off to the machine, the machine powers back on
automatically until the AE error is resolved.

Excessive Water supplied.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1­888-542-2623 (Canada).

Heater circuit failure.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1­888-542-2623 (Canada).

Water temperature sensor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1­888-542-2623 (Canada).

Heated air temperature sensor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1­888-542-2623 (Canada).

Wash motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1­888-542-2623 (Canada).

Heat air dry fan motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1­888-542-2623 (Canada).

Vario motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1­888-542-2623 (Canada).

The Download Cycle is selected.

• This is not an error code. This code indicates the current Download Cycle.

Test mode is selected.

• This is not an error code. This code is used when testing the dishwasher. Power the unit off
and on and the code will disappear.

Rinse aid level setting mode is selected.

• This is not an error code. This code indicates the current rinse aid level. For more
information, refer to the Adding Cleaning Products section.

Control Lock is activated.

• This is not an error code. This code indicates that the control lock is activated. Press and
hold Night Dry and Delay Start simultaneously for three seconds.

45TROUBLESHOOTING

ENGLISH

46 TROUBLESHOOTING

Wi-Fi

Problem Possible Cause & Solution

Trouble connecting
appliance and
smartphone to Wi-Fi
network

The password for the Wi-Fi network was entered incorrectly.

• Delete your home Wi-Fi network and begin the connection process again.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data on your smartphone before connecting the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.

The appliance and the router are too far apart.

• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.

During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).

• Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.

- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.

- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.

For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.

LIMITED WARRANTY

47LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING
DISPUTES” BELOW.

Should your LG Dishwasher (“Product”) fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only
when purchased lawfully and used within the United States including U.S. Territories.

Warranty Period

One (1) year from date of original retail
purchase

Two (2) years from date of original retail
purchase

Ten (10) years from date of original retail
purchase

Scope of

Warranty

Labor / Parts LG will also provide, free of charge, all

Main control

†

board

/ Racks /
Stainless Steel Door
Liner / Tub

Direct Drive Motor Direct Drive motor. Customer will be

HOW SERVICE IS HANDLED

labor and on-site service to replace the
defective part.

Main control board, dishwasher racks,
stainless steel door liner, tub. Customer
will be responsible for any labor or in­home service to replace defective parts.

responsible for any labor or in-home
service to replace defective parts.

ENGLISH

† Main control board is located on the bottom right of the dishwasher when viewed from the front.

• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.

• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.

• Replaced Product or part(s) will be the property of LG.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

48 LIMITED WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.

• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.

• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.

• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.

• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.

• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose, or any water leakage where the Product was not properly
installed.

• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.

• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.

• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.

• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.

• Damage or missing items to any display or open box Product.

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined.

• Increases in utility costs and additional utility expenses.

• Any noises associated with normal operation.

• Products used for other than normal and proper household use (e.g., commercial or industrial use) or
contrary to the Product owner’s manual.

• Costs associated with removal and reinstallation of the Product for repairs, or the removal and
reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with
the Product Owner's manual.

• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air
filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under
this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by You.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000 and select the appropriate option from the menu.

Or visit our website at http://www.lg.com

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

.

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

49LIMITED WARRANTY

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.

. Send a

ENGLISH

50 LIMITED WARRANTY

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to [e-mail]
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.

, with the subject line: “Arbitration Opt Out” or (ii) calling 1-

CANADA

51LIMITED WARRANTY

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER
JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”
BELOW.

Should your LG Dishwasher ("Product") fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its
option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This
limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product
distributed, purchased from an authorized retailer and used within Canada, as determined at the sole
discretion of LGECI.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty
(60) days from the date of manufacture.)

Dishwasher Extended Component Warranty (Parts Only) (Consumer will be charged

for Labor after One (1) year from the date of purchase.)

One (1) year from the date of
original retail purchase

Labor / Parts
(internal/functional parts only)

† Main control board is located on the right bottom of the Dishwasher when viewed from the front.

Two (2) years from the date of
original retail purchase

Main control board
Stainless Steel Door Liner, Tub

†

, Rack,

Ten (10) years from the date of
original retail purchase

DD Motor

ENGLISH

• Replacement products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.

• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured, all at the sole discretion of LGECI.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this Limited Warranty.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS
EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES
AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT
AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR
LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR
CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER
NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR
EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR
OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT
EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from
province to province depending on applicable provincial laws. Any term of this Limited Warranty that
negates or varies any implied condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s terms.

52 LIMITED WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or
plumbing; or iii) correct unauthorized repairs or installations of the Product;

• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service;

• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,
inadequate or interrupted water supply or inadequate supply of air;

• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual;

• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of God, or any other causes beyond the control of LGECI or the manufacturer;

• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the
Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper
installation or maintenance includes installation or maintenance contrary to the Product’s owner’s
manual;.

• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other
than the intended household purpose/use of the Product, or damage or failure resulting from any water
leakage due to improper installation of the Product;

• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;

• Damage or failure caused by use that is other than normal household use, including, without limitation,
commercial or industrial use, including use in commercial offices or recreational facilities, or as
otherwise outlined in the Product’s owner’s manual;

• Damage or failure caused by the use of any accessories, components or cleaning products, including,
without limitation, water filters, that are not approved/authorized by LGECI;

• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other
damage to the finish of the Product, unless such damage results from defects in materials or
workmanship and is reported to LGECI within one (1) week of delivery of the Products;

• Damage or missing items to any display, open box, refurbished or discounted Product;

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;

• Products with original serial numbers that have been removed, altered or cannot be readily determined
at the discretion of LGECI;

• Increases in utility costs and additional utility expenses in any way associated with the Product;

• Any noises associated with normal operation of the Product;

• Replacement of any part that was not originally included with the Product;

• Replacement of light bulbs, filters, fuses or any other consumable parts;

• Costs associated with removal and/or reinstallation of the Product for repairs; and

• Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts
covered under this Limited Warranty.

• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150
km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product
is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility
to bring the Product, at your sole expense, to the ASC for in-warranty repair.

All costs and expenses associated with the above excluded circumstances, listed under the heading,
This Limited Warranty Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:

Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu,
or visit our website at http://www.lg.com

.

53LIMITED WARRANTY

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH
BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED
AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal
Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG
agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the
dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding
arbitration in accordance with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG
will not be disclosed to the arbitrator until the arbitrator determines the dispute.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims
between you and LG only by binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the
claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be
combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at
law, any dispute between you and LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or representative basis except to
the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to
the claims at issue between you and LG.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and
expedited basis before a single arbitrator chosen by the parties under the provincial or territorial
commercial arbitration law and rules of the province or territory of your residence. You must also send a
copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20
Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable
provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute
are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty
and any disputes between you and LG except to the extent that such law is preempted by or inconsistent
with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,
action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the
courts of the province or territory of your purchase for the resolution of the claim, action, dispute or
controversy between you and LG.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any
arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by

ENGLISH

54 LIMITED WARRANTY

considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding
the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an
arbitrator can award them to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the
applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as
otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if
LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in­person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location
available within the province or territory in which you reside unless you and LG both agree to another
location or agree to a telephonic arbitration.

Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)
is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent
permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited
Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived
any provision or part of this Limited Warranty.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either (i) sending an e-mail to [e-mail]
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial
Number”).

In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this
Limited Warranty and any disputes between you and LG except to the extent that such law is preempted
by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted
for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the
exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the
claim, action, dispute or controversy between you and LG.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty
and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited
Warranty shall control and govern the rights and obligations of the parties and shall take precedence over
the EULA.

, with the subject line: “Arbitration Opt Out;” or (ii) calling 1-

Warranty Exceptions

Poor wash results caused by
debris remaining in the filter.

Clean the filter regularly.

55LIMITED WARRANTY

Poor wash results caused by
improper loading or over stacking:
wash arm won't rotate or soap
dispenser is held closed.

Poor drying results caused by lack
of rinse aid.

Water is not supplied because the
water tap is not turned on.
IE error

Water is not supplied because the
inlet hose is kinked.
IE error

Not draining because drain hose is
kinked.
OE error

Make certain that no dishes or
utensils are in the path of the
spray arms.
Do not place one dish on top of
another.

Use rinse aid or combination
detergent.

Check and turn on the water tap.

Reinstall the inlet hose.

Reinstall the drain hose.

ENGLISH

The knockout plug in the garbage
disposal is not removed.
OE error

The disposal or air gap is blocked
by debris.
OE error

Inlet valve and drain hose
connection problem caused by
improper installation.
External leakage

Door movement or closing
compromised by incorrect
leveling.

No power due to loose connection
of power supply line or electrical
outlet problem.

Pick-up, electrical wiring,
plumbing.
Installation

Remove the plug on the disposal.

Clean the disposal or the air gap.

Reinstall the hose.

Adjust the lower front leveling feet
to the required height.

Reconnect the power supply line
or repair the electrical outlet.

You will be charged for the
installation.

LG Customer Information Center

Register your product Online!

www.lg.com

For inquiries or comments,

visit www.lg.com or call:

1-800-243-0000

U.S.A .

1-888-542-2623

CANADA