OWNER'S MANUAL
FRIDGE &
FREEZER
Read this owner's manual thoroughly before operating the appliance and keep it
handy for reference at all times.
EN English UK Ukrainian
MFL69349614
Rev.04_170428
Copyright © 2016 - 2017 LG Electronics Inc. All Rights Reserved
www.lg.com
TABLE OF CONTENTS
SAFETY INSTRUCTIONS .......................................................3
IMPORTANT SAFETY INSTRUCTIONS .................................................... 3
INSTALLATION ......................................................................11
Notes for Movement and Transport .......................................................... 11
Notes for Installation ................................................................................. 11
Leg Adjustment .........................................................................................12
To Reverse the Doors ............................................................................... 12
OPERATION ...........................................................................13
Parts and Functions ..................................................................................13
Notes for Operation .................................................................................. 15
Using Control Panel ..................................................................................16
Water Dispenser (Optional) ......................................................................18
Ice Tray .....................................................................................................19
Maximum Storage ....................................................................................20
Fresh Converter (Optional)....................................................................... 20
Fresh Vegetable Drawer (Optional) .......................................................... 20
Folding Shelf .............................................................................................21
Easy Open Door (Optional)...................................................................... 21
Other Functions ........................................................................................21
This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.
SMART FUNCTIONS .............................................................22
Using Smart ThinQ Application ................................................................22
Using Smart Diagnosis™ .........................................................................23
MAINTENANCE ......................................................................24
Notes for Cleaning .................................................................................... 24
Cleaning the Door Basket .........................................................................25
Cleaning the Shelf .................................................................................... 25
Cleaning the Vegetable Drawer ................................................................26
Cleaning the Crisper Cover ...................................................................... 27
Cleaning the Water Dispenser .................................................................. 27
TROUBLESHOOTING ...........................................................28
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect operation
of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, re, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
3
EN
Installation
•This appliance should only be transported by two or more people
holding the appliance securely.
•Ensure that the socket outlet is properly grounded, and that the
earth pin on the power cord is not damaged or removed from
the power plug. For more details on grounding, inquire at an LG
Electronics customer information center.
•This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed
and grounded in accordance with all local codes and ordinances.
•If the power cord is damaged or the hole of the socket outlet is
loose, do not use the power cord and contact an authorized service
centre.
•Do not plug the appliance into multiple socket outlets or extension
power cable.
•Do not modify or extend the power cord.
•Avoid using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
•Install the appliance in a place where is easy to unplug the power
plug of the appliance.
4
EN
•Be careful not to point the power plug up or let the appliance lean
against the power plug.
•
•Do not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind, or
rain or temperatures below freezing.
•Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
•Be careful not to expose the rear of the appliance when installing.
•Be careful not to let the appliance door fall during assembly or
disassembly.
•Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
Operation
•Do not use the appliance for any purpose (storage of medical
or experimental materials or shipping) other than any domestic
household food storage use.
•
Electronics customer information center.
•Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
•Do not touch the power plug or the appliance controls with wet
hands.
•Do not bend the power cable excessively or place a heavy object
on it.
5
EN
•If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
center.
•Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•Do not apply excessive force or impact to the back cover of the
appliance.
•Do not put animals, such as pets into the appliance.
•Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.
•Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.
•
and lamps) on the appliance.
•If there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the
area immediately. This appliance uses a very eco-friendly gas
(isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during
explosion or injury if sparks are caused.
•Do not damage the pipes of the refrigerant circuit.
•
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
6
•Immediately unplug the power plug and contact an LG Electronics
customer information center if you detect a strange sound, odour,
or smoke coming from the appliance.
Maintenance
•Disconnect the power cord before cleaning the appliance or
•Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
•Never unplug the appliance by pulling on the power cable. Always
outlet.
•Do not spray water inside or outside the appliance to clean it.
•Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
•
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information center if you move and install the
appliance in a different location.
•Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
ter
EN
Disposal
•When discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
7
EN
Technical Safety
•Keep ventilation openings, in the appliance enclosure or in the built-
in structure, clear of obstruction.
•Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
•The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualied person before disposing of them.
•This appliance contains a small amount of isobutane refrigerant
(R600a), natural gas with high environmental compatibility, but it is
also combustible. When transporting and installing the appliance,
care should be taken to ensure that no parts of the refrigerating
circuit are damaged.
•Refrigerant leaking out of the pipes could ignite or cause an
explosion.
•If a leak is detected, avoid any naked ames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a ammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of
the room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for every
8 g of R600a refrigerant inside the appliance.
•The amount of refrigerant in your particular appliance is shown on
the identication plate inside the appliance.
•Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
8
EN
•This appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
CAUTION
To reduce the risk of minor injury to persons, malfunction, or
damage to the product or property when using this product,
follow basic precautions, including the following:
Installation
•Do not tilt the appliance to pull or push it when transporting.
Operation
•Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
•Do not place glass containers or bottles in the freezer compartment,
shelves or ice bin that will be exposed to temperatures below
freezing.
•The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch
it with wet hands, as this may result in injury.
•Do not hang from the appliance doors, storage room, shelf or climb
up into it.
•Do not store an excessive amount of water bottles or containers
for side dishes on the door baskets. The basket may break or your
hand may bump into the surrounding structure, causing injury.
•Keep food organized inside the appliance.
9
•Prevent animals from nibbling on the power cable or water hose.
•Do not open or close the appliance door with excessive force.
•If the hinge of the product door is damaged or operates improperly,
stop using the appliance and contact an authorized service centre.
•Supervise a child or a person with poor cognitive skills to ensure
they use the appliance safely.
•Do not damage the pipes of the refrigerant circuit.
•Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
•Do not clean glass shelves or covers with warm water when
they are cold. They may break if exposed to sudden temperature
changes.
•Never eat frozen foods immediately after they have been taken out
in the freezer compartment.
•Do not use a thin crystal cup or chinaware when dispensing.
Maintenance
•Do not insert the shelves upside down. The shelves may fall,
causing injury.
•To remove frost from the appliance, contact an LG Electronics
customer information center.
•Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
•
personnel.
EN
10
INSTALLATION
EN
Notes for Movement and
Transport
• Remove all food from inside the appliance.
Then, transport the appliance only after xing
fragile parts such as shelves and the door
handle with tape. Failure to do so may cause
appliance damage.
• Pull the power plug out, insert and x it into the
power plug hook at the rear or on top of the
appliance. Failure to do so may cause damage
to the power plug or oor scratch.
• When transporting the appliance, more than
two people should transport the appliance
carefully. Dropping the appliance, which is
extremely heavy, may cause personal injury or
appliance failure.
• When transporting the appliance over a long
distance, keep the appliance upright. The
appliance may fall over, causing malfunctions.
Never transport the appliance laying down as it
can cause a refrigerant circulation malfunction
when it is turned back on again.
Notes for Installation
• Install the appliance on a solid and at area.
− If the appliance is installed on an uneven
oor, it can cause vibration and noise causing
the appliance to fall resulting in injury. It could
also cause the doors not to close correctly
and introduce moisture inside the unit during
operation.
− If the appliance front or rear is not level,
adjust the front feet so that it can be
corrected. Severe cases may need the oor
to be packed out with strips of thin timber.
• Avoid placing the unit near heat sources, direct
sunlight or moisture.
• Connect the power supply cord (or plug) to the
outlet. Don't double up with other appliances
on the same outlet.
• After connecting the power supply cord (or
plug) to the outlet, Wait two or three hours
before you put food into the appliance. If you
add food before the appliance has cooled
completely, your food may spoil.
• Models with handles should be located at least
55 mm from the wall on the hinge side to open
door by 90°.
• Allow over 55 mm clearance to the right, left,
back and top when installing.
11
Leg Adjustment
To avoid vibration, the unit must be leveled.
If required, adjust the leveling screws to
compensate for the uneven oor.
The front should be slightly higher than the rear
to aid in door closing.
Leveling screws can be turned easily by tipping
the cabinet slightly.
Turn the leveling screws counterclockwise
to raise the unit, clockwise to lower it.
To Reverse the Doors
Your appliance is designed with reversible doors,
do that they may open from either the left of right
hand side to suit your kitchen design.
NOTE
• However when you want to reverse the doors
your appliance in pairs, you must call to service
center. Revising the doors is not covered by
the warranty.
EN
12
OPERATION
1
2
3
4
5
6
7
8
9
10
11
12
13
14
14
Parts and Functions
1
Smart Diagnosis Unit (Optional)
Using this function when contacting LG Electronics customer information center to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
2
LED Lamp
The LED lamps inside the appliance light up when you open the door.
EN
3
Fridge Shelf
This is where refrigerated foods and other items are stored.
• The shelf height can be adjusted by inserting the shelf in another groove of different height.
• Store the foods with higher moisture content at the front of the shelf.
• The actual number of shelves will differ from model to model.
4
Bottle Rack (Optional)
This is where drinks tall bottles or containers are stored.
CAUTION
• Do not store short bottles or containers. The items may fall and cause an injury or appliance
damage.
5
Folding Shelf (Optional)
This is where refrigerated foods and high items are stored.
6
Fresh Vegetable Drawer (Optional)
This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity
controller.
• The appearance or components of the appliance may differ from model to model.
13
7
10
11
12
Fresh Converter (Optional)
humidity controller located in the back of the fridge compartment.
8
Dairy Corner
This is where dairy products such as the butter or cheese are stored.
9
Movable Egg Tray
This is where eggs are stored.
• You can move it to and use it at a desired position as needed. However, do not use it as the ice
bin or place it on the shelf on top of the fridge or the vegetables drawer.
Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
Water Dispenser Tank (Optional)
This is where water to supply the dispenser or the automatic icemaker is stored. It requires
manual lling. (Non plumbed models only)
Ice Tray
This is where ice is produced and stored.
13
Freezer Tray
This is where frozen foods such as the meat, sh, and ice cream can be stored.
14
Freezer Drawer
This is for long-term storage of frozen items.
EN
NOTE
• The 2-star section ( ) basket or drawer can be used to store ice and food from -12 °C to -18 °C
for short periods.
14
OPERATION
EN
Notes for Operation
• Do not use the ice water dispenser tank for
beverages other than drinking water.
• Users should keep in mind that frost can form
If the door is not closed completely, if the
humidity is high during the summer, or if the
freezer door is opened frequently.
• Ensure there is sufcient space between food
stored on the shelf or door basket to allow the
door to close completely.
• Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise.
• Do not open or close the appliance door
excessively.
• The LED lamp is only intended for use in
domestic appliances and is not suitable for
household room illumination.
Suggestion for Energy Saving
• Ensure there is sufcient space between
stored foods. This allows cold air to be
circulated evenly and lowers electricity bills.
• Store hot food only after it has cooled in order
to prevent dew or frost.
• When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the appliance.
• Do not set the temperature of the appliance
lower than needed. For ice making in normal
climates, the freezer temperatures should be
set to -19 or colder.
• Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
least 3 cm from the sensor.
• Please note that a temperature rise after
defrosting has a permissible range in the
appliance specications. If you wish to
minimise the impact this may have on the food
storage due to a temperature rise, seal or wrap
the stored food in several layers.
Storing Foods Effectively
• Store frozen food or refrigerated food inside
sealed containers.
• Check the expiration date and label (storage
instructions) before storing food in the
appliance.
• Do not store food for a long period of time
(more than four weeks) if it spoils easily at a
low temperature.
• Place the refrigerated food or frozen food
in each fridge or freezer compartment
immediately after purchasing.
• Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower
its taste and nutrition.
• Do not wrap and store vegetables with
newspaper. Printing material of newspaper
or other foreign substances may smear and
contaminate food.
• Do not overll the appliance. Fill less than
70 % of the space. Cold air can not circulate
properly if the appliance is overlled.
• Cool hot food before storing. If too much hot
food is placed inside, the internal temperature
of the appliance can increase and negatively
affect other foods stored in the appliance.
• If you set an excessively low temperature
for food, it may become frozen. Do not
set a temperature lower than the required
temperature for the food to be stored correctly.
• Always keep the appliance clean.
Max Freezing Capacity
• The Express Freeze function will set the
freezer to its maximum freezing capacity.
• This generally takes up to 24 hours and
automatically switches off.
• If the maximum freezing capacity is to be used,
Express Freeze must be switched on for seven
hours before fresh produce is placed in the
freezer compartment.
15
Using Control Panel
Units and Functions
<Type 1> On the Refrigerator Door <Type 2> Inside the Refrigerator
8
EN
7
1
Fridge Temperature
• This sets the fridge target temperature.
2
Freezer Temperature
• This sets the freezer target temperature.
3
Express Freeze
• This sets Express Freeze functions.
4
Eco Friendly
• This controls the Power Save mode for
lowering energy consumption.
• The actual control panel may differ from model to model.
16
5
Door Alarm
• This sets the alarm sound which is activated
when the appliance door is opened.
6
Lock
• This locks the buttons on the control panel.
7
Power
• This turns the power on and off.
Wi-Fi
8
• This sets the refrigerator to connect to
your home’s Wi-Fi network.
EN
Notes for Use the Control Panel
• The control panel will turn on in any of the
following cases.
− When the power is turned on
− When a button is touched
− When the appliance door (fridge
compartment, freezer compartment, door in
door) is opened
• The control panel will turn off automatically for
energy saving in any of the following cases.
− When one minute has passed after turning on
the power
− When no button operation is carried out for
20 seconds after a desired button is pressed
− When 20 seconds has passed after the
appliance door (fridge compartment, freezer
compartment, door in door) is opened and
closed
•
control panel while cleaning it, the button
function may operate.
Setting the Temperature
This sets the fridge temperature or freezer
temperature.
• Press the Fridge button or Freezer button to
adjust the temperature.
• The temperature can be adjusted.
− Fridge : from 1 °C to 7 °C
− Freezer : from -15 °C to -23 °C
• The actual inner temperature varies depending
on the food status, as the indicated setting
temperature is a target temperature, not actual
temperature within the appliance.
Setting Wi-Fi (Optional)
The Wi-Fi button, when used with the LG Smart
ThinQ application, allows the refrigerator to
connect to a home Wi-Fi network.
• The Wi-Fi icon shows the status of the
refrigerator’s network connection. The icon
illuminates when the refrigerator is connected
to the Wi-Fi network.
• Press and hold the Wi-Fi button for 3 seconds
to connect to the network. The icon blinks while
the connection is being made, then turns on
once the connection is successfully made.
NOTE
• The default temperature setting may vary
depending on the appliance.
• Wait until two or three hours have passed after
connecting the appliance to the outlet before
storing food in the appliance.
• The appliance can automatically detect
problems during the operation.
• If a problem is detected, the appliance does
not operate and an error code is displayed
even when any button is pressed.
• When this occurs, do not turn off the power
and immediately contact an LG Electronics
customer information center. If you turn off
the power, the repair technician from the LG
Electronics customer information centre. It may
Setting Express Freeze
The function can quickly freeze a large amount
of ice or frozen foods.
• When you press the Express Freeze button,
the Express Freeze icon lights on the control
panel.
• The function is enabled and disabled in turn
each time you press the button.
• The Express Freeze function automatically
Setting Eco Friendly
• The function makes the fridge-freezer work in
the power saving mode which is useful when
you are away on a holiday as it reduces energy
consumption.
• Pressing the Eco Friendly button starts the
operation with the lamp on, and pressing it
again stops the operation.
• When the Eco Friendly mode is on, the other
the Eco Friendly mode, turn it off so that other
buttons work and the refrigerator returns to its
previous temperature setting.
17
EN
Setting and Resetting Lock
This locks the buttons on the control panel.
• Press and hold the Lock button for three
seconds . When the Lock function is set, all
buttons are locked.
NOTE
• You must deactivate Lock function before you
can access any other functions.
Setting Power (Optional)
This turns the power on and off.
• Press the Power button for 3 seconds or
longer. The control panel lights, and the power
is on.
NOTE
• Turn off the power when you are not using the
appliance.
High Temperature Alarm
When the freezer temperature goes too high due
to power failure, the freezer temperature LED
lamp blinks and an alarm sounds.
• Press Freezer button to stop.
• If the temperature is sufciently cold, the
blinking and alarm will automatically stop.
This function could occur.
• When the refrigerator is turned on.
• When the freezer compartment gets too warm.
• When there is a power outage that lasts for a
long period of time.
• When large amounts of warm food are placed
in the freezer compartment.
• When the freezer door is left open for too long
or too frequently.
Water Dispenser (Optional)
Press the lever of the water dispenser to get
cold water.
CAUTION
• Keep children away from the dispenser to
prevent children playing with or damaging the
controls.
NOTE
• If you open the freezer door while water is
being dispensed, the water supply will stop.
• If you open the fridge door while water is being
dispensed, dispensing will paused.
• If the cup rim is small, water may splash out of
the glass or miss it completely.
• Use a cup with a rim of over 68 mm in diameter
when dispensing water.
Water Dispenser tank (Non
plumbed models only)
Open the cap (small cover) on the top of the
1
water tank.
18
EN
Fill the water tank with potable water and
2
close the cap (small cover).
• The water tank can hold up to 2.3 L.
CAUTION
• Children should not be allowed near the
dispenser tank. If the child drops the water
dispenser tank while it is completely lled with
water, injury may occur. Do not ll the water
tank with drinks other than water or ll with hot
water.
• Do not apply excessive force or impact when
removing or assembling the water dispenser
tank. Doing so can cause appliance damage
or injury.
NOTE
• Before using the water dispenser tank after
installing the appliance, it should be washed
before lling it with water.
• Check if the water dispenser tank has been
placed on the appliance correctly. If it is not
assembled correctly, water may leak from the
tank into the appliance.
• If there is no water in the water dispenser tank,
the cold water function of the dispenser cannot
be used. Check if there is water in the water
dispenser tank and then ll it with water if there
is not.
• Wait at least 15 seconds before removing the
water tank after having dispensed water.
• Sound from the water tank will be normal when
supplying water to the dispenser. It is not a
sign of malfunction.
Ice Tray
Fill the ice tray up to the indicator line with water.
• Fill with potable water only.
• If the Ice Tray is overlled, the ice cubes may
stick together and be difcult to remove.
• Press the Express Freeze button on the
control panel to make ice quickly.
• Ice can be removed more easily by pouring
water on the ice tray or immersing it in water
and twisting the tray rst.
• Do not store ice that is not completely frozen.
• You can remove the ice tray or ice cubes
bucket to create more space inside the freezer
compartment if you do not use it.
CAUTION
• Be careful not to twist the ice tray with force
since it can be broken.
• Do not freeze the ice bucket. It can break the
ice bucket and cause appliance damage or
injury.
19
EN
Maximum Storage
If large quantities of food are to be stored, all
the freezer drawers shall be taken out of the
appliance except the bottom one and the food
shall be stacked directly on the freezer shelves.
Fresh Converter (Optional)
The temperature in the fresh converter can be
controlled by sliding the lever, where located in
the back of the compartment, in either direction.
When keeping vegetables after setting up Meat
or Fish, the cold injury may occur.
Type 1 Type 2 Type 3
• Type 1: For storing meat.
• Type 2: For storing sh.
• Type 3: For storing vegetables.
Fresh Vegetable Drawer
(Optional)
Vegetable compartment can adjust the humidity
by moving the knob.
If moved to the left side, cover and tray are
opened, and if moved to the right side, cover
and tray are closed therefore, it can maintain the
humidity.
Closed state is recommended for keeping
vegetables, and open state is recommended for
keeping fruits.
20
EN
Folding Shelf
Store taller items, such as a gallon container
or bottles, by pushing the front half of the shelf
underneath the back half the shelf. Pull the front
of the shelf forward to return to a full shelf.
Lift the front side of the shelf and shift it on its
1
back side.
Lift the front side of the shelf and shift it
2
under its back side. From this position, both
sides of the shelf can be lifted up to free
more space.
Other Functions
Door Open Alarm
The alarm sounds 3 times in a 30 seconds
interval if the door (fridge compartment, freezer
compartment) is left open or not completely
closed for one minute.
• Contact an LG Electronics customer
information centre if the alarm sound continues
even after closing the door.
Failure Detection
The appliance can automatically detect problems
during the operation.
• If a problem is detected, the appliance does
not operate and an error code is displayed
even when any button is pressed.
• When this occurs, do not turn off the power
and immediately contact an LG Electronics
customer information centre. If you turn off
the power, the repair technician from an LG
Electronics customer information center may
have difculty nding the problem.
Easy Open Door (Optional)
To easily open the door, hold the handle and
softly turn it to the outside.
21
SMART FUNCTIONS
EN
Using Smart ThinQ
Application
Installing Smart ThinQ
Search for the LG Smart ThinQ application from
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
and install the application.
Tag On Function
(Optional)
Using the Tag On Function
Conveniently use the LG Smart
Diagnosis™ and Cycle Download
features to communicate with the appliance right
from a smart phone.
The Tag On function can only be used with most
smart phones equipped with the NFC
Communication) function and based on the Android
OS (operating system).
Wi-Fi Function (Optional)
• For appliances with the or logo
Communicate with the appliance from a smart
phone using the convenient smart features.
Firmware Update
Keep the appliance performance updated.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will
be provided with the useful information such as
a correct way of using the appliance based on
the pattern of use.
Settings
Allows you to set various options on the
refrigerator and in the application.
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
• LG Smart ThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
(Near Field
• The machine supports 2.4 GHz Wi-Fi networks
only.
• If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work properly
depending on the internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to opensource@lge.com. This
offer is valid for three (3) years from the date on
which you purchased the product.
Smart Diagnosis™ Using a Smart
Phone
• For appliances with the or logo
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails.
Smart Diagnosis™ can not be activated
unless the appliance is connected to power.
If the appliance is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.
22
EN
3 sec.
3 sec.
Using Smart Diagnosis™
Smart Diagnosis™ Through the
Customer Information Center
Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service center.
This gives you the capability of speaking directly
to our trained specialists. The specialist records the
data transmitted from your machine and uses it
diagnosis.
If you experience problems with your refrigerator,
call to the LG service center. Only use the Smart
Diagnosis™ feature when instructed to do so by the
LG call center agent. The transmission sounds that
you will hear are normal and sound similar to a fax
machine.
Smart Diagnosis™ cannot be activated unless your
refrigerator is connected to power. If your refrigerator is unable to turn on, then troubleshooting must
be done without using Smart Diagnosis™.
1. Call to the LG service center. Only use the
Smart Diagnosis™ feature when instructed to
do so by the LG call center agent.
NOTE
Follow 2A if your refrigerator has display panel
on the door. If your appliance has display panel
inside, follow 2B.
2. (A) Display panel on refrigerator door:
• Lock the display. To lock
the display, press and
hold the Lock button
for three seconds. (If the
display has been locked
the lock and then reactivate it.)
• Press and Hold the
‘Freezer’ button for 3
seconds.
• Open the refrigerator
door.
3 sec.
(B) Display panel inside refrigerator.
• Open the refrigerator door.
• Press and Hold the
‘Freezer’ button for 3
seconds.
NOTE
If the door has been opened for over one minute,
you must close the door and start again No.2
3. Following the instructions of the operator,
hold the phone’s microphone close to the icon
«Smart Diagnosis™».
4. Hold the phone in the position until the end of
the sound data transfer.
5. Keep the phone in place until the tone transmission has finished. This takes about 3 second.
Resume your conversation with the specialist,
who will then be able to assist you in using the
information transmitted for analysis.
NOTE
• For best results, do not move the phone
while the tones are being transmitted.
• If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
• Call quality differences by region may affect
the function.
• Use the home telephone for better communication performance, resulting in better
service.
• Bad call quality may result in poor data
transmission from your phone to the
machine which could cause Smart
Diagnosis™ to not work properly.
23
MAINTENANCE
EN
Notes for Cleaning
• When removing a shelf or drawer from inside
the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
the appliance.
− Otherwise, injury may occur due to the weight
of stored foods.
• If cleaning the outside air vents of the
appliance by means of vacuuming, then the
power cord should be unplugged from the
outlet to avoid any static discharge that can
damage the electronics or cause an electric
shock.
• Detach the shelves and drawers and clean
them with water
before replacing them.
• Regularly wipe the door gaskets with a wet soft
towel.
• Door basket spills and stains should be
cleaned as they can compromise storage
ability of the basket and could even be
damaged.
• After cleaning, check if the power cable is
damaged, warm or improperly plugged.
• Keep the air vents on the exterior of the
appliance clean.
−
damage.
• Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto
paste wax). Apply wax with a clean, soft cloth.
• For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
water. Do not use abrasive or harsh cleaners.
Dry thoroughly with a soft cloth.
• When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use
cleaning agents containing flammable substances.
- This may cause discoloration or damage to the
appliance.
- Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol, etc.),
thinner, bleach, benzene, flammable liquid,
abrasive, etc.
• Never clean the shelves or containers in the
dishwasher.
− The parts may become deformed due to the
heat.
• If the appliance is equipped with an LED
lamp, do not remove lamp cover and LED
lamp in any attempt to repair or service it.
Please, contact an LG Electronics customer
information center.
24
EN
Cleaning the Door Basket
Removing the Fridge/Freezer Door
Basket
Hold both edges of the basket and remove it by
lifting it upward.
Retting the Fridge/Freezer Door
Basket
Hold both edges of the door basket, gently
1
push one edge to assemble, and then in the
same manner assemble the other edge.
After assembling, tap the door basket gently
2
to x it horizontally.
Cleaning the Shelf
Removing the Fridge/Freezer Shelf
Remove the shelf by pulling it out while slightly
lifting the rear edge of the fridge shelf.
Retting the Fridge/Freezer Shelf
Mount them in the reverse order of the removal
process.
25
EN
Cleaning the Vegetable
Drawer
Removing the Vegetable Drawer
Remove the contents of the drawer. Hold the
1
handle of the vegetable drawer and pull it
out completely until it outward gently until it
stops.
Lift the vegetable drawer up and remove it by
2
pulling it out.
Retting the Vegetable Drawer
If the vegetable drawer has a cover, lift it.
1
Insert the bottom of the vegetable drawer into
2
its original position and gently push it back in
while lowering it.
CAUTION
• Please note that injuries can be caused by
the weight of stored foods when removing the
vegetable drawer.
26
EN
Cleaning the Crisper Cover
Removing the Crisper Cover
After removing the vegetable drawer cover,
1
pull the top section of the crisper cover down.
Remove the crisper cover by pulling it out.
2
Place the protrusions inside the crisper cover
1
on the grooves inside the shelf.
Cleaning the Water Dispenser
Cleaning the Dispenser Tray
The dispenser tray may become wet easily due
to spilled ice or water. Wipe the entire area with
a damp cloth.
Cleaning the Water and Ice Outlet
Wipe the water or ice outlet frequently with a
clean cloth as it may get dirty easily. Please note
that lint from a cloth may adhere to the outlet.
Insert the protrusions in front of the crisper
2
cover into the grooves in front of the shelf
and push the crisper cover up to assemble.
27
TROUBLESHOOTING
Symptoms Reason Solution
There is no
refrigeration or
freezing.
There is poor
refrigeration or
freezing.
The appliance
contains a bad smell.
The inside lamp in the
appliance does not
turn on.
Is there a power interruption? • Check the power of other appliances.
If the power plug unplugged
from the outlet?
Is the fridge or freezer
temperature set to its warmest
setting?
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
Did you store hot food without
cooling it rst?
Did you put in too much food?
Are the appliance doors
completely closed?
Is there enough space around
the appliance?
Is the fridge or freezer
temperature set to 'Warm'?
Did you put in food with a
strong smell?
Vegetables or fruit may have
spoiled in the drawer?
Does the inside lamp in the
appliance turn off?
• Plug the power plug in the outlet
properly.
• Set the fridge or freezer temperature
to 'Medium'.
• Check the installation area and
reinstall it away from heat generating
objects.
• Cool the hot food rst before putting it
in the fridge or freezer compartment.
• Maintain an appropriate space
between food.
• Completely close the door and
make sure that stored food is not
obstructing in the door.
• Adjust the installation position to
make enough space around the
appliance.
• Set the fridge or freezer temperature
to 'Medium'.
• Store foods with strong smells in a
sealed containers.
• Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
• It is hard for customers to replace the
inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact the
LG Electronics customer information
centre.
EN
28
Symptoms Reason Solution
The appliance door is
not closed tightly.
It is difcult to open
the appliance door.
There is condensation
inside the appliance
or on the bottom of
the vegetable drawer
cover.
Frosts has formed
in the freezer
compartment.
Is the appliance leaning
forward?
Were the shelves properly
assembled?
Did you close the door with
excessive force?
Did you open the door right
after you closed it?
Did you store hot food without
cooling it rst?
Did you leave the appliance
door open?
Do you open and close the
appliance door too frequently?
Did you put warm or moist food
inside without sealing it in a
container?
Doors may not be closed
properly?
Did you store hot food without
cooling it rst?
• Adjust the front feet to raise the front
side slightly.
• Ret the shelves if needed.
• If you apply too much force or speed
when closing the door, it may remain
briey open before closing. Make
sure that you do not slam the door
closed. Close without force.
• If you try to open the appliance door
within one minute after you closed
it, you may have difculties because
of the pressure inside the appliance.
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
• Cool the hot food rst before putting it
in the fridge or freezer compartment.
• Although the condensation will
disappear soon after you close the
appliance door, you can wipe it with
a dry cloth.
• Condensation can form due to the
temperature difference from the
outside. Wipe out the dampness with
a dry cloth.
• Store food in a covered or sealed
container.
• Check if the food item inside the
appliance is blocking the door and
make sure that the door is tightly
closed.
• Cool the hot food rst before putting it
in the fridge or freezer compartment.
EN
29
Symptoms Reason Solution
Frosts has formed
in the freezer
compartment.
Frost or condensation
has formed inside or
outside the appliance.
The appliance is
noisy and generates
abnormal sounds.
The side or front of
the appliance is warm.
There is water inside
or outside of the
appliance.
Is the air entry or exit of the
freezer compartment blocked?
Is the freezer compartment
overlled?
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
Is the installation environment
humid?
Is the appliance installed on
a weak oor or improperly
leveled?
Does the rear of the appliance
touch the wall?
Are objects scattered behind
the appliance?
Is there an object on top of the
appliance?
There are anti condensation
pipes tted to these areas
of the appliance to reduce
condensation forming from
around the door area.
Is there water leakage around
the appliance?
Is there water on the bottom of
the appliance?
• Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
• Maintain an appropriate space
between items.
• Frosts or condensation can form if
the outside air penetrates inside the
appliance.
• Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
• Install the appliance on a solid and
at area.
• Adjust the installation position to
allow enough clearance around the
appliance.
• Remove the scattered objects from
behind the appliance.
• Remove the object on top of the
appliance.
• The heat releasing pipe to prevent
condensation is installed on the front
and side of the appliance. You may
feel it particularly hot right after the
appliance is installed or during the
summer. You can be assured that this
is not a problem and is quite normal.
• Check if the water has leaked from a
sink or another place.
• Check if the water is from the thawed
frozen food or a broken or dropped
container.
EN
30
Symptoms Reason Solution
The defrost control will click
when the automatic defrost
Clicking noises
Rattling noises
Whooshing noises
Gurgling noises
Popping noises
Vibrating
cycle begins and ends.
The thermostat control (or
appliance control on some
models) will also click when
cycling on and off.
Rattling noises may come from
the ow of appliance, the water
line on the back of the unit (for
plumbed models only), or items
stored on top of or around the
appliance.
Appliance is not resting evenly
on the oor.
Appliance with linear
compressor was moved while
operating.
Evaporator fan motor is
circulating air through
the fridge and freezer
compartments.
Air is being forced over the
condenser by the condenser
fan.
Appliance owing through the
cooling system
Contraction and expansion of
the inside walls due to changes
in temperature.
If the side or back of the
appliance is touching a cabinet
or wall, some of the normal
vibrations may make an
audible sound.
• Normal Operation
• Normal Operation
• Floor is weak or uneven or leveling
legs need to be adjusted. See the
Door Alignment section.
• Normal operation. If the compressor
does not stop rattling after three
minutes, turn the power to the
appliance off and then on again.
• Normal Operation
• Normal Operation
• Normal Operation
• Normal Operation
• To eliminate the noise, make sure
that the sides and back do not make
any contact with any wall or cabinet.
EN
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