LG GR-B28ANSPP User Manual

OWNER’S MANUAL

ENGLISH

BOTTOM FREEZER
REFRIGERATOR

Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.

GR-B28ANSPP

P/No. : MFL62184520

www.lg.com

2

TABLE OF CONTENTS

TABLE OF CONTENTS

3 PRODUCT FEATURES

ENGLISH

4

IMPORTANT SAFETY
INSTRUCTIONS

7 COMPONENTS

7 Refrigerator Interior

8 INSTALLATION

8 Unpacking Your Refrigerator

8 Choosing the Proper Location

8 - Flooring

9 - Ambient Temperature

9 - Measuring the Clearances

9 Removing/Assembling the Refrigerator

Door Handles

10 Removing/Assembling the Freezer

Drawer Handle

10 Removing/Assembling the Doors and

Drawers

11 - Removing the Left Refrigerator Door

11 - Removing the Right Refrigerator Door

12 - Assembling the Left Refrigerator Door

12 - Assembling the Right Refrigerator Door

13 - Removing the Freezer Drawers

14 - Assembling the Freezer Drawers

15 Connecting the Water Line

15 - Before You Begin

15 - Water Pressure

16 Leveling and Door Alignment

16 - Leveling

16 - Door Alignment

17 HOW TO USE

17 Before Use

18 Control Panel

18 - Control Panel Features

19 Automatic Icemaker

19 - Automatic Icemaker (Freezer Room)

19 -

Turning the Automatic Icemaker On or Off

19 - When You Should Turn the Icemaker Off

19 - Normal Sounds You May Hear

19 - Preparing for Vacation

20 Storing Food

20 - Food Preservation Location

21 - Food Storage Tips

21 - Storing Frozen Food

22 Humidity Controlled Crisper and

Glide’N’Serve

Detaching and Assembling the Storage Bins

23

25 Adjusting the Refrigerator Shelves

26 MAINTENANCE

26 Cleaning

27 Light bulb replacement

27 Power interruptions

27 When you go on vacation

27 When you move

28 TROUBLESHOOTING

PRODUCT FEATURES

PRODUCT FEATURES

* Depending on the model, some of the following functions may not be available.

DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door or freezer drawer remains open. If a
refrigerator door or freezer drawer is left open for more than 60 seconds, a
warning alarm sounds in 30 second intervals.

HUMIDITY CONTROLLED CRISPER

The Humidity Controlled Crisper is designed to help keep your fruits and
vegetables fresh and crisp. You can control the amount of humidity in the
crisper by adjusting the setting between Low and High.

GLIDE‘N’SERVE

Glide`N’Serve provides storage space that keeps the compartment colder
than the refrigerator.
It is a convenient place to store sandwiches or meat to be cooked.

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ICE PLUS

Ice production can be increased by approximately 20 percent when the
freezer section is maintained at the coldest temperature for a 24-hour
period.

AUTO CLOSING HINGE

The refrigerator doors and freezer drawers close automatically with a slight
push.
(The door only closes automatically when it is open at an angle less than 30°.)

4

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

This guide contains many important safety messages. Always

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This is the safety alert symbol. It alerts you to safety messages that inform you of hazards
that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard signal word
WARNING or CAUTION. These words mean:

WARNING

CAUTION

You can be killed or seriously injured if you do not follow instructions.

Indicates an imminently hazardous situation which, if not avoided, may result
in minor or moderate injury, or product damage.

read and obey

all safety messages.

WARNING

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.

Power

NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull

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it straight out from the outlet.
Immediately repair or replace all power cords that have become frayed or otherwise damaged.

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Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or
connector end.
Do not use an uncertified power outlet.

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Unplug the power plug immediately in the event of a blackout or severe thunderstorm to avoid

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electrical surges.
Plug in the power plug with the power cord facing downward.

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Installation

Contact an authorized service center when you install or relocate the refrigerator.

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When moving your refrigerator away from the wall, be careful not to roll over or damage the

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power cord.
Connect this product to a dedicated grounded electric outlet conforming with the rating prior to

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use. The power cord supplied is to suit standard 220V 16amp 3pin earthed power outlets.
Do not install the refrigerator where there may be a danger of it falling or toppling over.

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Use

DO NOT allow children to climb, stand, or hang on the refrigerator doors or shelves in the

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refrigerator. They could damage the refrigerator and seriously injure themselves.
Do not place heavy objects on the dispenser of the refrigerator or hang onto it.

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Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator.

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Do not put live animals inside of the refrigerator.

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Do not allow children to climb into the product when it is in or out of use.

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In the event of a refrigerant leak (propane/LPG), ventilate sufficiently , unplug the unit and call for

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an authorized Service center. Do not touch or disassemble any of the electrical components of the
refrigerator.

In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ventilate

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sufficiently and contact an authorized service center.
Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the

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refrigerator or store them inside the refrigerator. Do not place the refrigerator in the vicinity of
flammable gas or any sources of heat or flame.

This Refrigerator is designed for normal domestic, indoor use only. It is not designed for Mobile

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applications.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.

Do not use this product for special purposes (storage of medicine or test materials or on ships,

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etc).
Unplug the power plug before cleaning or maintaining the refrigerator.

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When you replace the light bulb in the refrigerator, unplug the refrigerator or turn off the power.

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Do not modify or extend the power cord.

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Do not use a dryer to dry the interior. Do not light a candle to remove the interior odor.

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For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit

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checked by a qualified electrician to make sure the outlet is properly grounded.
Do not use with an extension cord.

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Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

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Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.

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Disconnect the power cord immediately if you hear any abnormal noise, smell a strange odor or

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detect smoke.
Turn the power off if water or dust penetrates into the refrigerator. Call for an authorised Service

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Repairer.
Do not disassemble or modify the refrigerator.

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Do not put hands, feet, or metal objects below or behind the refrigerator.

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Do not operate the refrigerator or touch the power cord with wet hands.

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In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector

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mechanism or with the heating element that releases the cubes. Do not place fingers or hands on
the automatic ice-making mechanism while the refrigerator is plugged in.

When dispensing ice from the dispenser, do not use crystal ceramics.

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Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your

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refrigerator is in operation.
Do not put glass containers, glass bottles or soda in the freezer.

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This appliance is not intended for use by persons (including children) with reduced physical,

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sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning the use of the appliance by a person responsible for their
safety.

Do not refreeze frozen food that have thawed completely. It may result in a serious health issue.

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If you are throwing away your old refrigerator, make sure the CFC coolant is removed for proper

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disposal by a qualified servicer. If you release CFC coolant, you may be fined or imprisoned in
accordance with the relevant environmental law.

Disposed or abandoned refrigerators are dangerous, even if they are sitting for only a few days.

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When disposing the refrigerator, remove the door seals from the door or take off the doors but
leave the shelves in place so that children may not easily climb inside.

If refrigerant gas has leaked, do not touch the refrigerator or the outlet and ventilate the room

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immediately. A spark could trigger an explosion causing a fire or burns. Because this refrigerator
uses natural gas (isobutane, R600a) as the environment-friendly refrigerant, even a small amount
(50~60g) is combustible. If gas leaks from leaked by the severe damage during delivering,
installing or using the refrigerator, any spark may cause fire or burns.

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ENGLISH

6

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.

ENGLISH

Installation

Use

Maintenance

CAUTION

The refrigerator must be properly installed in accordance with the Installer Instructions that

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were taped to the front of the refrigerator.
Be careful when you unpack and install the refrigerator. Immediately dispose of packing

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materials (plastic) out of reach of children.

Close the door carefully when children are around.

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Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily

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small. Be careful closing doors when children are in the area.
If you store food properly, beware that it may fall and cause injury.

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When using the Automatic icemaker, make sure that the ice storage bin is installed in place.

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This model does not come with a filter. Fill the cold water supply with drinking water only.

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When not using the automatic icemaker, you can remove the icebin.

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Do not use strong detergents like wax or thinners for cleaning. Clean with a soft fabric.

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Wipe foreign objects (dust, water, etc) off the prongs of the power plug and contact areas

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regularly.

WARNING

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of

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obstruction.
Do not use mechanical devices or other means to accelerate the defrosting process, other than

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those recommended by the manufacturer.
Do not damage the refrigerant circuit.

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Do not use electrical appliances inside the food storage compartments of the appliance, unless

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they are of the type recommended by the manufacturer.
The refrigerant and insulation blowing gas used in the appliance require special disposal

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procedures. When disposal, please consult with service agent or a similarly qualified person.

This appliance contains a small amount of isobutane refrigerant (R600a), natural gas with high
environmental compatibility, but it is also combustible. When transporting and installing the
appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected,
avoid any naked flames or potential sources of ignition and air the room in which the appliance is
standing for several minutes.

In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit
occurs, the size of the room in which the appliance may be sited depends on the amount of
refrigerant used. The room must be 1m
appliance. The amount of refrigerant in your particular appliance is shown on the identification
plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.

2

in size for every 8g of R600a refrigerant inside the

SAVE THESE INSTUCTIONS

COMPONENTS

COMPONENTS

Use this page to become more familiar with the parts and features of your refrigerator.
Page references are included for your convenience.

*The appearance and specifications of the actual product may differ depending on the model.

Refrigerator Interior

Digital Control Panel

Simple electronic controls are user-friendly.
The LED screen shows refrigerator and freezer
temperatures, displays water filter status,

LED Interior Lamps

Two separate LED arrays light the freezer
and refrigerator interiors.

dispenser information, and more.

Dairy Product Bin

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Mullion

Folds in when the
left door is opened.

Fixed Door Bin

Modular Door Bins

Crispers

LG’s crispers preserve
humidity and help
vegetables stay crisp.

Fixed Door Bin

Glide’N’Serve

Provides storage space with a
variable temperature control that
keeps the compartment colder
than refrigerator.

Removable Ice Storage Bin

The ice storage bin store the ice that is
made by automatic icemaker.

Adjustable
Refrigerator Shelving

The refrigerator
compartment shelves
are adjustable to allow
flexibility for storage
needs.

Modular Door Bins

Fixed Door Bin

Auto Closing Hinge

When you slightly
push the door of
the refrigerator, it is
automatically closed.
(The door is automatically
closed within 30° of the
opening angle.)

LED Interior Lamps

Two separate LED ar­rays light the freezer and
refrigerator interiors.

Automatic Icemaker

8

INSTALLATION

INSTALLATION

Unpacking Your Refrigerator

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WARNING

Use two or more people to move and

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install the refrigerator. Failure to do so
can result in back or other injury.

Your refrigerator is heavy. When moving

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the refrigerator for cleaning or service,
be sure to protect the floor. Always pull
the refrigerator straight out when moving
it. Do not wiggle or walk the refrigerator
when trying to move it, as floor damage
could occur.

Keep flammable materials and vapors,

y

such as gasoline, away from the
refrigerator. Failure to do so can result in
fire, explosion, or death.

Remove tape and any temporary labels from your
refrigerator before using. Do not remove any
warning-type labels, the model and serial number
label, or the Tech Sheet that is located under the
front of the refrigerator.

To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue residue
can also be easily removed by rubbing a small
amount of liquid dish soap over the adhesive with
your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your refrigerator.

Refrigerator shelves are installed in the shipping
position. Please reinstall shelves according to
your individual storage needs.

Choosing the Proper Location

Select a place where a water supply can

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be easily connected for the automatic
icemaker.

NOTE

The water pressure must be between
140 and 860 kPa on models without a
water filter and between 275 and 860
kPa on models with a water filter.

The refrigerator should always be plugged

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into its own individual properly grounded
electrical outlet rated for 220 Volts, 50 Hz,
AC only, and fused at 16 amperes. This
provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires. It is recommended
that a separate circuit serving only this
appliance be provided.

WARNING

To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp
area.

Flooring

To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed
floor. If required, adjust the leveling legs to
compensate for unevenness of the floor. The
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. (See Leveling and door
AlIgnment.)

NOTE

Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure
is not recommended.

INSTALLATION

9

Ambient Temperature

Install this appliance in an area where the
temperature is between 13°C and 43°C. If the
temperature around the appliance is too low or
high, cooling ability may be adversely affected.
Do not store the refrigerator in Direct Sunlight
or sheltered outdoor areas.

Measuring the Clearances

Too small of a distance from adjacent items
may result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 24 inches (61 cm) in front of
the refrigerator to open the doors, and at
least 2 inches (5 cm) between the back of the
refrigerator and the wall.

24” (61 cm)

2” (5 cm)

Removing/Assembling the
Refrigerator Door Handles

NOTE

Removing the doors is always
recommended when it is necessary to
move the refrigerator through a narrow
opening. If it is necessary to remove the
handles, follow the directions below.

Removing the Handles

Loosen the set screws with a 3/32 in.

1

Allen wrench and remove the handle.

Loosen the mounting fasteners that

2

connect to the refrigerator door and handle
using a 1/4 in. Allen wrench, remove the
mounting fasteners.

ENGLISH

Assembling the Handles

Assemble the mounting fasteners at

1

both ends of the handle using a 1/4 in.
Allen wrench.

Place the handle on the door by fitting

2

the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in. Allen wrench.

10

INSTALLATION

Removing/Assembling the
Freezer Drawer Handle

Removing the Handles

Loosen the set screws located on the

1

ENGLISH

lower side of the handle with a 1/8 in. Allen
wrench and remove the handle.

Loosen the mounting fasteners that

2

connect to the freezer drawer and handle
using a 1/4 in. Allen wrench, and remove
the mounting fasteners.

Removing/Assembling the
Doors and Drawers

Removing the doors is always recommended
when it is necessary to move the refrigerator
through a narrow opening.

WARNING

If your entrance door is too narrow for the

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refrigerator to pass through, remove the
refrigerator doors and move the refrigerator
sideways through the doorway.

Use two or more people to remove and

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install the refrigerator doors. Failure to do
so can result in back or other injury.

Disconnect the electrical supply to the

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refrigerator before installing. Failure to do
so could result in serious injury or death.

Do not put hands, feet or other objects into

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the air vents or bottom of the refrigerator.
You may be injured or receive an electrical
shock.

Be careful when handling the hinge and

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stopper. It may result in injury.
Remove food and bins from the doors and

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drawers before detaching.

Assembling the Handles

Assemble the mounting fasteners at

1

both ends of the handle using a 1/4 in. Allen
wrench.

Place the handle on the door by fitting

2

the handle footprints over the mounting
fasteners and tightening the set screws
with a 1/8 in. Allen wrench.

INSTALLATION

11

Removing the Left Refrigerator Door

(2)

(4)

(5)

(6)

(7)

Open the door. Remove the top hinge

1

cover screw (1 ).

Use a flat-head screwdriver to pry back the

2

hooks (not shown) on the front underside
of the cover (2). Lift up the cover.

Disconnect all the wire harnesses (3).

3

Remove the grounding screw(4).

4

Rotate hinge lever (5) counterclockwise.

5

Lift the top hinge (6) free of the hinge lever
latch (7).

CAUTION

When lifting the hinge free of the latch, be
careful that the door does not fall forward.

(1)

(3)

Removing the Right Refrigerator Door

(1)

(3)

Open the door. Remove the top hinge

1

cover screw (1 ). Lift up the cover (2).

Remove the cover.

2

Rotate the hinge lever (3) clockwise. Lift

3

the top hinge (4) free of the hinge lever
latch (5).

CAUTION

When lifting the hinge free of the latch, be
careful that the door does not fall forward.

(2)

(4)

(5)

ENGLISH

12

INSTALLATION

Assembling the Left Refrigerator
Door

Install the left refrigerator door after the right
door is installed.

ENGLISH

Lower the door onto the middle hinge pin.

1

(4)

(2)

(1)

(3)

Fit the top hinge (1) over the hinge lever

2

latch (2) and into place. Rotate the lever (3)
clockwise to secure the hinge.

Install the grounding screw (4) and connect

3

all the wire harnesses (5).

Assembling the Right Refrigerator
Door

Install the right-side door first.

Lower the door onto the middle hinge

1

pin. Make sure that the plastic sleeve is
inserted into the bottom of the door.

(5)

(5)

Fit the top hinge (1) over the hinge lever

2

latch (2) and into place. Rotate the lever (3)
counterclockwise to secure the hinge.

Hook the tab on the door-switch side of

3

the cover (4) under the edge of the wire
opening in the cabinet top. Position the
cover into place. Insert and tighten the
cover screw (5).

(4)

(3)

(2)

(1)

Removing the Freezer Drawers

The top, middle and bottom drawers are all
removed in the same way.

CAUTION

Use two or more people to remove and

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install the freezer drawer. Failure to do so
can result in back or other injury.

Be careful of sharp hinges on both sides

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of the drawer.
When you lay the drawer down, be

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careful not to damage the floor.
Do not sit or stand on the freezer drawer.

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To prevent accidents, keep children and

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pets away from the drawer. Do not leave
the drawer open.

Fully extend the freezer drawer. Lifting up

1

and out to remove the drawer and ice bin
making sure to clear the rail system.

INSTALLATION

Holding both sides of the door pull up to

3

separate the door from the rails.

With both hands, hold each rail and

4

push it in to allow both rails to slide in
simultaneously.

CAUTION

Do not hold the handle when removing
or replacing the drawer. The handle
may come off and it could cause
personal injury.

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ENGLISH

Remove one white screw 1 on each side

2

of the rails.

1

14

INSTALLATION

Assembling the Freezer Drawers

With both hands, pull out each rail

1

simultaneously until both rails are fully
extended.

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Hook door supports 1 into rail tabs 2.

2

Lower door into final position and tighten

3

the screws.

With the drawer pulled out to full

4

extension, insert the drawer and ice bin in
the rail assembly.

1

2

WARNING

If the Durabase divider is removed, there is

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enough open space for children or pets to
crawl inside. To prevent accidental child and
pet entrapment or suffocation risk, DO NOT
allow them to touch or go near the freezer
drawer.

DO NOT step or sit down on freezer

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drawer.

Connecting the Water Line

INSTALLATION

15

Before You Begin

This water line installation is not covered by the
refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.

Water hammer (water banging in the pipes) in
house plumbing can cause damage to refrigerator
parts and can lead to water leakage or flooding.
Call a qualified plumber to correct water hammer
before installing the water supply line to the
refrigerator.

CAUTION

To prevent burns and product damange,
only connect the refrigerator water line to
a cold water supply.

If you use your refrigerator before connecting
the water line, make sure the icemaker power
switch is in the OFF (O) position.

CAUTION

Do not install the icemaker tubing in
areas where temperatures fall below
freezing.

Water Pressure

A cold water supply. The water pressure must
be between 140 and 860 kPa on models without
a water filter and between 275 and 860 kPa on
models with a water filter.

If a reverse osmosis water filtration system is
connected to your cold water supply, this water
line installation is not covered by the refrigerator
warranty. Follow the following instructions
carefully to minimize the risk of expensive water
damage.

CAUTION

Wear eye protection during installation
to prevent injury.

All installations must be in accordance with

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local plumbing code requirements.
For water Connection, please disconnect

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the power to the refrigerator and follow the
installations instructions supplied with the
refrigerator.

ENGLISH

16

INSTALLATION

Leveling and Door Alignment

Leveling

After installing, plug the refrigerator’s power
cord into a 3-prong grounded outlet and push
the refrigerator into the final position.

ENGLISH

Your refrigerator has two front leveling legs—
one on the right and one on the left. Adjust the
legs to alter the tilt from front-to-back or side­to-side. If your refrigerator seems unsteady, or
you want the doors to close more easily, adjust
the refrigerator’s tilt using the instructions
below:

Remove the base grille. Refer to the Base

1

Grille Installation section.

Turn the leveling leg to the left to raise

2

that side of the refrigerator or to the right
to lower it. It may take several turns of
the leveling leg to adjust the tilt of the
refrigerator.

Door Alignment

Both the left and right refrigerator doors have
an adjustable nut, located on the bottom hinge,
to raise and lower them to align properly.
If the space between your doors is uneven,
follow the instructions below to align the doors
evenly:

Use the wrench (included with the Owner’s
Manual) to turn the nut in the door hinge to
adjust the height. To the right to raise or to the
left to lower the height.

NOTE

A flare nut wrench works best, but an
open-end wrench will suffice.
Do not over-tighten.

Open both doors again and check to make

3

sure that they close easily. If the doors do
not close easily, tilt the refrigerator slightly
more to the rear by turning both leveling
legs to the left. It may take several more
turns, and you should turn both leveling
legs the same mount.

Replace the base grille.

4

HOW TO USE

Before use

Clean the refrigerator.

Clean your refrigerator thoroughly and wipe off all dust that accumulated during
shipping.

Do not scratch the refrigerator with a sharp object or use a detergent that

y

contains alcohol, a flammable liquid or an abrasive when removing any tape
or adhesive from the refrigerator,.
Do not peel off the model or serial number label or the technical information

y

on the rear surface of the refrigerator.

Remove adhesive residue by wiping it off with your thumb or dish detergent.

Connect the power supply.

Check if the power supply is connected before use. Read the “Turning On The
Power” section. (A plug type might be different from the picture.)

Turn off the icemaker if the refrigerator is not yet connected to the
water supply.

Turn off the automatic icemaker and then plug the power plug of the refrigerator
into the grounded electric outlet.

* This is applicable only to certain models.

CAUTION

NOTE

HOW TO USE

17

ENGLISH

CAUTION

Running the automatic icemaker before connecting it to the water
supply may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.

Allow your refrigerator to run for at least two to three hours before putting food in
it. Check the flow of cold air in the freezer compartment to ensure proper cooling.

CAUTION

Putting food in the refrigerator before it has cooled could cause the
food to spoil, or a bad odor could remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The loudness will decrease as the temperature lowers.

Open refrigerator doors and freezer drawers to ventilate the interior.

The inside of the refrigerator may smell like plastic at first. Remove any adhesive
tape from inside the refrigerator and open the refrigerator doors and the freezer
drawers for ventilation.

18

Freezer

Refrigerator

Ice Plus

Alarm

HOW TO USE

Control Panel

* Depending on the model, some of the following functions may not be available.

Control Panel Features

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Freezer

Press the button to adjust the

temperature in the freezer compartment.

Refrigerator

Press the button to adjust the

temperature in the freezer compartment.

Ice Plus

This function increases both ice making and
freezing capabilities.

When you touch the Ice Plus button, the

y

graphic will illuminate in the display and
will continue for 24 hours. The function will
automatically shut off after 24 hours.

You can stop this function manually by

y

touching the button one more time.

Alarm

When the power is connected to the

y

refrigerator, door alarm is initially set ON
and door alarm display will show [
(ON).

When either refrigerator or the freezer door

y

is left open for more than 60 seconds, the
alarm will ding to let you know the door is
open.

When you close the door, the door alarm

y

will stop dinging.
If you want to disable the door alarm

y

function, press the
indicator above the door alarm button will
turn (

]

button and the

) off.

HOW TO USE

19

Automatic Icemaker

Automatic Icemaker (Freezer Room)

* Depending on the model, some of the

following functions may not be available.

Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce
12 cubes per cycle–approximately 100 cubes
in a 24-hour period, depending on freezer
compartment temperature, room temperature,
number of door openings and other operating
conditions.

It takes about 12 to 24 hours for a newly

y

installed refrigerator to begin making ice.
The water pressure must be between 140 and

y

860 kPa on models without a water filter and
between 275 and 860 kPa on models with a
water filter to produce the normal amount and
size of ice cubes.

Foreign substances or frost on the ice-

y

detecting sensor can interrupt ice production.
Make sure the sensor area is clean at all times
for proper operation.

When You Should Turn the
Icemaker Off

When the water supply will be shut off

y

for several hours.
When the ice bin is removed for more

y

than one or two minutes.
When the refrigerator will not be used

y

for several days.

NOTE

The ice bin should be emptied when the
icemaker on/off switch is turned to the

position.

OFF

Normal Sounds You May Hear

The icemaker water valve will buzz as

y

the icemaker fills with water. If the
power switch is in the ON (I) position,
it will buzz even if it has not yet been
hooked up to water. To stop the buzzing,
move the power switch to OFF (O).

NOTE

Keeping the power switch in the ON
(I) position before the water line is
connected can damage the icemaker.

ENGLISH

Automatic
Shut off Arm

Power Switch

Turning the Automatic Icekamer
On or Off

To turn off the automatic icemaker, set the
icemaker switch to
automatic icemaker, set the switch to

OFF (O)

. To turn on the

ON (I)

You will hear the sound of cubes

y

dropping into the bin and water running
in the pipes as the icemaker refills.

Preparing For Vacation

Set the icemaker power switch to OFF (O) and
shut off the water supply to the refrigerator.

NOTE

.

The ice bin should be emptied anytime
the icemaker on/off switch is turned to
the OFF (O) position.

If the ambient temperature will drop below
freezing, have a qualified technician drain
the water supply system to prevent serious
property damage due to flooding caused by
ruptured water lines or connections.

20

HOW TO USE

Storing Food

Food Preservation Location

Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.

ENGLISH

Adjustable Refrigerator Shelf

Adjustable shelves to
meet your individual
storage needs.

Vegetable Storage
(Crisper)

Preserves vegetables and
fruit.

®

Durabase

Largest storage space in
the freezer.

Dairy product bin

Store milk products such as
butter and cheese.

Modular Door Bins

Store drinks such as
juice and soda, as well as
seasonings, salad dressings
and other food items.

Glide‘N’Serve

Provides storage space
with a variable temperature
control that keeps the
compartment colder than
refrigerator.

CAUTION

Do not store food with high moisture content towards the top of the refrigerator. The moisture

y

could come in direct contact with the cold air and freeze.
Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food

y

packaging should be wiped down to prevent adjacent foods from being contaminated.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of

y

vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a
clean cloth or a paper towel.
If the refrigerator door or freezer drawer is opened or closed too often, warm air may penetrate

y

the refrigerator and raise its temperature. It can also increase the cost of electricity.
It may be normal to see some minor traces of condensation on the outer left side of the

y

refrigerator under extremely high humidity conditions due to the ice maker air flow ducts.

NOTE

If you are leaving home for a short period of time, like a short vacation, the refrigerator should

y

be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the
freezer.
If you are leaving the refrigerator turned off for an extended period of time, remove all food and

y

unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing
in the refrigerator.

HOW TO USE

Freezing

21

Food Storage Tips

* The following tips may not be applicable

depending on the model.

Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste transfer
throughout the refrigerator. For dated products,
check date code to ensure freshness.

Food How to

Butter or
Margarine

Cheese

Milk Wipe milk cartons. For best

Eggs Store in original carton on

Fruit Do not wash or hull the fruit

Leafy
Vegetables

Vegetables
with skins
(carrots,
peppers)

Fish Store fresh fish and shellfish

Leftovers

Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.

Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.

storage, place milk on interior
shelf, not on door shelf.

interior shelf, not on door shelf.

until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store
in a completely closed paper
bag on a refrigerator shelf.

Remove store wrapping and
trim or tear off bruised and
discolored areas. Wash in cold
water and drain. Place in plastic
bag or plastic container and
store in crisper.

Place in plastic bags or plastic
container and store in crisper.

in the freezer section if they
are not being consumed the
same day of purchase. It is
recommended to consume
fresh fish and shellfish the
same day purchased.

Cover leftovers with plastic
wrap, aluminum foil, or plastic
containers with tight lids.

Storing Frozen Food

NOTE

Check a freezer guide or a reliable cookbook
for further information about preparing food
for freezing or food storage times.

Freezing

Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze within 24
hours (no more than 32 to 48 kg of food per
cubic meter of freezer space.). Leave enough
space in the freezer for air to circulate around
packages. Be careful to leave enough room at
the front so the door can close tightly.

Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.

NOTE

Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.

ENGLISH

22

Packaging

Packaging recommendations:

Do not use

HOW TO USE

Storing Frozen Food (continued)

Packaging

Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or

ENGLISH

out. If it does, you could have food odor and
taste transfer throughout the refrigerator and
could also dry out frozen food.

Packaging recommendations:

Rigid plastic containers with tight-fitting

y

lids
Straight-sided canning/freezing jars

y

Heavy-duty aluminum foil

y

Plastic-coated paper

y

Non-permeable plastic wraps

y

Specified freezer-grade self-sealing plastic

y

bags

Follow package or container instructions for
proper freezing methods.

Do not use

Bread wrappers

y

Non-polyethylene plastic containers

y

Containers without tight lids

y

Wax paper or wax-coated freezer wrap

y

Thin, semi-permeable wrap

y

Humidity Controlled Crisper
and Glide’N’Serve

Humidity Controlled Crisper

You can control the amount of humidity in the
moisture-sealed crispers. Store vegetables
or fruits requiring more or less humidity in
separate crispers. Adjust the control to any
setting between

lets moist air out of the crisper for

LOW

y

best storage of fruits.

keeps moist air in the crisper for

HIGH

y

best storage of fresh, leafy vegetables.

CAUTION

The glass shelf over the crisper is not
firmly secured. Be careful when tilting.

LOW

HIGH

HIGH

and

LOW

DELI

MEAT

LOW

HIGH

PRODUCE

TEMP. SELECTOR

.

LOW

Glide’N’Serve

The Glide‘N’Serve provides storage space with
a variable temperature control that keeps the
compartment colder than refrigerator.
This drawer can be used for large party trays,
deli items, or beverages.

HOW TO USE

O

23

Selection Button

When “MEAT” is selected, the

y

temperature of the Glide‘N’Serve can
be kept around 1°C. This feature helps
keep meat or fish fresh for a longer
time. The Glide‘N’Serve temperature
can be maintained under recommended
temperature setting (Freezer : -19°C,
Referigerator : 3°C).

When “DELI” is selected, the

y

temperature of the Glide‘N’Serve can
be kept around 3°C. This feature helps
keep delicatessen fresh for a longer
time. The Glide‘N’Serve temperature
can be maintained under recommended
temperature setting (Freezer : -19°C,
Referigerator : 3°C).

When “PRODUCE” is selected, the

y

temperature of the Glide‘N’Serve can
be kept around 5°C. This feature helps
keep produce fresh for a long time.
The Glide‘N’Serve temperature can
be maintained under recommended
temperature setting (Freezer : -19°C,
Referigerator : 3°C).

PRODUCE

DELI

MEAT

LOW

HIGH

PRODUCE

DELI

MEAT

TEMP. SELECTOR

TEMP. SELECTOR

LOW

Detaching and Assembling the
Storage Bins

Glide’N’Serve and Humidity
Controlled Crisper

To remove the Humidity Controlled Crisper and
the Glide’N’Server, pull out the Crisper and
Glide’N’Server to full extension, lift the front
up, and pull straight out.

LOW

To install, slightly tilt up the front, insert the
drawer into the frame and push it back into
place.

NTROL

LOW

HIGH

LOW

PRODUCE

TEMP. SELECTOR

DELI

MEAT

LOW

HUMIDITY CONTROL

HIGH

HIGH

TEMP.CONTROL

LOW

ENGLISH

NOTE

Storage Bins may vary in appearance,
depending on your model.

24

HOW TO USE

To Remove the Glass

(Pantry drawer not shown for clarity)

Lift up the glass under the crisper cover, and
pull up and out.

ENGLISH

HIGH

LOW

LOW

Door Bins

The door bins are removable for easy cleaning
and adjustment.

To remove the bin, simply lift the bin up and

1

pull straight out.

To replace the bin, slide it in above the

2

desired support and push down until it snaps
into place.

Ice Bin

To separate the ice bin, pull out the drawer to
full extension. Gently lift and pull out the ice
bin.
To reinstall, simply set the ice bin in its correct
position.

Drawer

CAUTION

Pinch hazard! Keep hands and feet

y

clear of the bottom of the door when
opening and closing.

DuraBase ® Divider

NOTE

Some bins may vary in appearance and
will only fit in one location.

CAUTION

Do not apply excessive force while

y

detatching or assembling the storage
bins.
Do not use the dishwasher to clean

y

the storage bins and shelves.
Regularly detach and wash the

y

storage bins and shelves; they can
become easily contaminated by the
food.

WARNING

Child Entrapment Hazard

If the Durabase divider is removed,

y

there is enough open space for
children or pets to crawl inside.
To prevent accidental child and pet
entrapment or suffocation risk, DO
NOT allow them to play inside of
drawer.

HOW TO USE

25

Adjusting the Refrigerator
Shelves

The shelves in your refrigerator are adjustable
to meet your individual storage needs. Your
model may have glass or wire shelves.

Adjusting the shelves to fit different heights
of items will make finding the exact item you
want easier. Doing so will also reduce the
amount of time the refrigerator door is open
which will save energy.

Detaching the Shelf

Tilt up the front of the shelf and lift it straight
up. Pull the shelf out.

Assembling the Shelf

Using the Folding Shelf

You can store taller items by simply pushing
the front half of the shelf underneath the back
half of the shelf. Pull the front of the shelf
toward you to return to a full shelf.

CAUTION

Do not clean glass shelves with warm

y

water while they are cold. Shelves
may break if exposed to sudden
temperature changes or impact.

Glass shelves are heavy. Use special

y

care when removing them.

NOTE

Shelves may vary in appearance,
depending on your model.

ENGLISH

Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height. Then,
lower the front of the shelf so that the hooks
drop into the slots.

CAUTION

Make sure that shelves are level from
one side to the other. Failure to do so
may result in the shelf falling or spilling
food.

26

General Cleaning Tips

Exterior

Inside Walls (allow freezer to warm
up so the cloth will not stick)

Door Liners and Gaskets

Plastic Parts (covers and panels)

Condenser Coils

MAINTENANCE

MAINTENANCE

Cleaning

Both the refrigerator and freezer sections defrost automatically; however, clean both

y

ENGLISH

sections about once a month to prevent odors.
Wipe up spills immediately.

y

Always unplug the refrigeration before cleaning.

y

General Cleaning Tips

Unplug refrigerator or disconnect power.

y

Remove all removable parts, such as

y

shelves, crispers, etc.
Use a clean sponge or soft cloth and a

y

mild detergent in warm water. Do not
use abrasive or harsh cleaners.

Hand wash, rinse and dry all surfaces

y

thoroughly.

Exterior

Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto paste
wax). Apply wax with a clean, soft cloth.

For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.

CAUTION

Do not use a rough cloth or sponge

y

when cleaning the interior and exterior
of the refrigerator.
Do not place your hand on the bottom

y

surface of the refrigerator when
opening and closing.

Inside Walls (allow freezer to warm
up so the cloth will not stick)

To help remove odors, you can wash the inside
of the refrigerator with a mixture of baking
soda and warm water. Mix 26g of baking soda
to 1liter water. Be sure the baking soda is
completely dissolved so it does not scratch the
surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use window
sprays, abrasive cleansers, or flammable fluids.
These can scratch or damage the material.

Condenser Coils

Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.

WARNING

Use non-flammable cleaner. Failure to do

so can result in fire, explosion, or death.

MAINTENANCE

27

Light bulb replacement

WARNING

Electrical Shock Hazard

Before replacing a Compartment Lamp,
either unplug the refrigerator or turn off
power at the circuit breaker or fuse box.

NOTE

The refrigerator and freezer compartment
lights are LED interior lighting, and
service should be performed by a
qualified technician.

Power interruptions

If the power will be out for 24 hours or

1

less, keep all refrigerator doors closed to
help foods stay cold and frozen.

If the power will be out for more than 24

2

hours, remove all food and store it in a
different refrigerator or frozen food locker.

When you move

When you are moving your refrigerator to a new
home, follow these steps to prepare it for the
move.

Remove all food from the refrigerator and

1

pack all frozen food in dry ice.

Unplug the refrigerator.

2

Clean, wipe and dry thoroughly.

3

Take out all removable parts, wrap them

4

well and tape them together so they do
not shift and rattle during the move. Refer
to the Using your Refrigerator section for
removable instructions.

Depending on the model, raise the front of

5

the refrigerator so it rolls easier OR screw
in the leveling legs all the way so they do
not scrape the floor. See the Door Closing
section.

Tape the doors shut and tape the power

6

cord to the refrigerator cabinet.

Avoid lying the refrigerator on its sides as

7

this could cause the unit to malfunction
when it is turned back on.

ENGLISH

When you go on vacation

If you choose to leave the refrigerator on while
you are away, follow these steps to prepare your
refrigerator before you leave.

Use up any perishables and freeze other

1

items.

Turn off the icemaker and empty the ice

2

bin.

If you choose to turn the refrigerator off before
you leave, follow these steps.

Remove all food from the refrigerator.

1

Depending on your model, set the

2

thermostat control (refrigerator control) to
OFF. See the Setting the Controls section.

Clean the refrigerator, wipe it and dry well.

3

Tape rubber or wood blocks to the tops of

4

both doors to prop them open far enough
for air to get in. This stops odor and mold
from building up.

28

TROUBLESHOOTING

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time
and money.

ENGLISH

Refrigerator and
Freezer section
are not cooling.

Cooling System
runs too much.

Problem Possible Causes Solutions

The refrigerator control is set to
OFF (some models).

Refrigerator is in the defrost
cycle.

Refrigerator was recently
installed.

Refrigerator was recently
relocated.

Refrigerator is replacing an
older model.

Refrigerator was recently
plugged in or power restored.

Door opened often or a large
amount of food / hot food was
added.

Doors are not closed
completely.

Refrigerator is installed in a hot
location.

Condenser / back cover is
clogged.

Turn the control ON. Refer to the Setting the
Controls section for proper temperature settings.

During the defrost cycle, the temperature of
each compartment may raise slightly. Wait 30
minutes and confirm the proper temperature
has been restored once the defrost cycle has
completed.

It may take up to 24 hours for each compartment
to reach the desired temperature.

If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.

Modern refrigerators require more operating
time but use less energy due to more efficient
technology.

The refrigerator will take up to 24 hours to cool
completely.

Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
everything you need out of the refrigerator
at once, keep food organized so it is easy to
find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)

Firmly push the doors shut. If they will not
shut all the way, see the Doors will not close
completely or pop open section in Parts &
Features Troubleshooting.

The compressor will run longer under warm
conditions. At normal room temperatures (21°C)
expect your compressor to run about 40% to
80% of the time. Under warmer conditions,
expect it to run even more often. The refrigerator
should not be operated above 43°C.

Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.

TROUBLESHOOTING

Problem Possible Causes Solutions

29

Refrigerator or
Freezer section is
too warm.

Refrigerator was recently
installed.

Air vents are blocked. Rearrange items to allow air to flow throughout

Doors are opened often or for
long periods of time.

Unit is installed in a hot location. The refrigerator should not be operated in

A large amount of food or
hot food was added to either
compartment.

Doors not closed correctly. See the Doors will not close correctly or pop open

Temperature control is not set
correctly.

Defrost cycle has recently
completed.

It may take up to 24 hours for each compartment
to reach the desired temperature.

the compartment.

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.

temperatures above 43°C.

Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
refrigerator will reduce this effect.

section in Parts & Features Troubleshooting.

If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.

ENGLISH

30

Interior moisture
buildup.

ENGLISH

Food is freezing
in the refrigerator
compartment.

Frost or ice
crystals form
on frozen food
(outside of
package).

Refrigerator or
Freezer section is
too cold.

TROUBLESHOOTING

Problem Possible Causes Solutions

Doors are opened often or for
long periods of time.

Doors not closed correctly. See the Doors will not close correctly section in

Weather is humid. Humid weather allows additional moisture

Defrost cycle recently
completed.

Food is not packaged correctly. Food stored uncovered or unwrapped, and damp

Food with high water content
was placed near an air vent.

Refrigerator temperature control
is set incorrectly.

Refrigerator is installed in a cold
location.

Door is opened frequently or for
long periods of time.

Door is not closing properly. Refer to the Doors will not close correctly or pop

Incorrect temperature control
settings.

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To
lessen the effect, reduce the frequency and
duration of door openings.

the Troubleshooting section.

to enter the compartments when the doors
are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture
that can enter the compartments.

During the defrost cycle, the temperature
of each compartment may raise slightly and
condensation may form on the back wall.
Wait 30 minutes and confirm that the proper
temperature has been restored once the defrost
cycle has completed.

containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.

Rearrange items with high water content away
from air vents.

If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

When the refrigerator is operated in temperature
below 5°C, food can freeze in the refrigerator
compartment. The refrigerator should not be
operated in temperature below 13°C.

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.

open section in the Troubleshooting section.

If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

Problem Possible Causes Solutions

Frost or ice
crystals on frozen
food (inside of
sealed package).

Condensation from food with a
high water content has frozen
inside of the food package.

Food has been left in the freezer
for a long period of time.

This is normal for food items with a high water
content.

Do not store food items with high water content
in the freezer for a long period of time.

TROUBLESHOOTING

31

ENGLISH

Icemaker is not
making enough
ice.

Demand exceeds ice storage
capacity.

House water supply is not
connected, valve is not turned
on fully, or valve is clogged.

Water filter has been
exhausted.

Low house water supply
pressure.

Reverse Osmosis filtration
system is used.

Tubing connecting refrigerator
to house supply valve is kinked.

The icemaker will produce approximately 100
cubes in a 24 hour period.

Connect the refrigerator to a cold water supply
with adequate pressure and turn the water
shutoff valve fully open.

If the problem persists, it may be necessary to
contact a plumber.

It is recommended that you replace the water
filter:

Approximately every six months.•
When the water filter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•

The water pressure must be between 140 and
860 kPa on models without a water filter and
between 275 and 860 kPa on models with a
water filter.

If the problem persists, it may be necessary to
contact a plumber.

Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to Water Pressure section.)

The tubing can kink when the refrigerator is
moved during installation or cleaning resulting
in reduced water flow. Straighten or repair the
water supply line and arrange it to prevent future
kinks.

32

Icemaker is not
making enough
ice (continued).

ENGLISH

TROUBLESHOOTING

Problem Possible Causes Solutions

Doors are opened often or for
long periods of time.

Doors are not closed
completely.

If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent
the unit from maintaining the set temperature.
Lowering the refrigerator temperature can help,
as well as not opening the doors as frequently.

If the doors are not properly closed, ice
production will be affected. See the Doors will
not close completely or pop open section in Parts
& Features Troubleshooting for more information.

Icemaker is not
making ice.

Ice has bad taste
or odor.

The temperature setting for the
freezer is too warm.

Refrigerator was recently
installed or icemaker recently
connected.

Icemaker not turned on. Locate the icemaker ON/OFF switch and confirm

The ice detecting sensor is
obstructed.

The refrigerator is not connected
to a water supply or the supply
shutoff valve is not turned on.

Icemaker shutoff (arm or
sensor) obstructed.

Icemaker was recently installed. Discard the first few batches of ice to avoid

Ice has been stored for too
long.

The food has not been stored
properly in either compartment.

The interior of the refrigerator
needs to be cleaned.

The ice storage bin needs to be
cleaned.

The recommended temperature for the freezer
compartment for normal ice production is -19°C. If
the freezer temperature is warmer, ice production
will be affected.

It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.

that it is in the ON (I) position.

Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.

Connect refrigerator to the water supply and turn
the water shutoff valve fully open.

If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear
path between the two sensors.

discolored or bad tasting ice.

Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.

Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.

See the Care and Cleaning section for more
information.

Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.

Problem Possible Causes Solutions

Icemaker is
making too much
ice.

Clicking The defrost control will click

Rattling Rattling noises may come from

Whooshing Evaporator fan motor is

Gurgling Refrigerant flowing through the

Popping Contraction and expansion of

Sizzling Water dripping on the defrost

Vibrating If the side or back of the

Dripping Water running into the drain pan

Icemaker shutoff (arm/sensor)
is obstructed.

when the automatic defrost
cycle begins and ends.
The thermostat control (or
refrigerator control on some
models) will also click when
cycling on and off.

the flow of refrigerant, the
water line on the back of the
unit, or items stored on top of
or around the refrigerator.

Refrigerator is not resting solidly
on the floor.

Refrigerator with linear
compressor was jarred while
running.

circulating air through the
refrigerator and freezer
compartments.

Air is being forced over the
condenser by the condenser
fan.

cooling system.

the inside walls due to changes
in temperature.

heater during a defrost cycle.

refrigerator is touching a cabinet
or wall, some of the normal
vibrations may make an audible
sound.

during the defrost cycle.

Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with
the electronic ice shutoff sensor, make sure that
there is a clear path between the two sensors.
Reinstall the ice bin and wait 24 hours to confirm
proper operation.

Normal Operation

Normal Operation

Floor is weak or uneven or leveling legs need to
be adjusted. See the Door Alignment section.

Normal Operation

Normal Operation

Normal Operation

Normal Operation

Normal Operation

Normal Operation

To eliminate the noise, make sure that the sides
and back cannot vibrate against any wall or
cabinet.

Normal Operation

TROUBLESHOOTING

33

ENGLISH

34

Pulsating or
High-Pitched
Sound

ENGLISH

Noise(level) /
dB(A)

Doors will not
close correctly or
pop open.

Doors are difficult
to open.

Refrigerator
wobbles or
seems unstable.

Lights do not
work.

The interior of
the refrigerator
is covered with
dust or soot.

TROUBLESHOOTING

Problem Possible Causes Solutions

Your refrigerator is designed
to run more efficiently to keep
your food items at the desired
temperature. The high efficiency
compressor may cause your
new refrigerator to run longer
than your old one, but it is still
more energy efficient than
previous models. While the
refrigerator is running, it is
normal to hear a pulsating or
high-pitched sound.

41 dB(A)

Food packages are blocking the
door open.

Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.

The doors were removed during
product installation and not
properly replaced.

Refrigerator is not leveled
properly.

The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they

Door was recently closed. When you open the door, warmer air enters the

Leveling legs are not adjusted
properly.

Floor is not level. It may be necessary to add shims under the

LED interior lighting failure. The refrigerator compartment lamp is LED interior

The refrigerator is located near a
fire source, such as a fireplace,
chimney or candle.

Normal Operation

Rearrange food containers to clear the door and
door shelves.

Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.

Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles
and Doors section.

See Door Alignment in the Refrigeration
Installation section to level refrigerator.

touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.

refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.

Refer to the Leveling and Door Alignment section.

leveling legs or rollers to complete installation.

lighting, and service should be performed by a
qualified technician.

Make sure that the refrigerator is not located near
a fire source, such as a fireplace, chimney or
candle.

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