OWNER’S MANUAL
Video Call Camera
Please read this manual carefully before operating your set and retain it for future
reference.
AN-VC500
www.lg.com
(Brazil : www.lge.com)
CONTENTS
PREPARATION
Overview ............................................................... 3
Installing the Video Call Camera ....................... 4
USING Skype (NetCast Smart TV)
Start Skype ........................................................... 5
Create account / Sign in .................................... 5
Skype menu ......................................................... 6
Contacts ............................................................................ 6
Add Contact ..................................................................... 6
Call Phones ...................................................................... 6
History .................................................................................7
My Information ................................................................7
Settings .............................................................................7
Make a Video Call to the Contact ...................... 8
Make a Call (Voice only) to a Contact ............... 9
Receiving a Call ..................................................10
USING Skype (webOS Smart TV)
Start Skype ........................................................... 11
Create account / Sign in ....................................11
Skype menu ........................................................12
Contacts ........................................................................... 12
Add Contact .................................................................... 12
Call Phones .....................................................................12
History ............................................................................... 13
My PROFILE ...................................................................13
Settings ............................................................................13
Make a Video Call to the Contact ..................... 14
Make a Call (Voice only) to a Contact .............. 15
Receiving a Call .................................................. 16
APPENDIX
Troubleshooting ................................................. 17
Product Specifications ....................................... 18
Product Handling
■ Do not let the camera get wet. Liquid getting into the camera could cause a short circuit.
■ Wipe the camera gently with a dry cloth to remove any dust or dirt. If the product is very dirty, spray a
mild detergent on the cloth first.
■ Do not clean with thinner, alcohol, benzene or any other volatile agent.
These may damage the product's surface or affect its operation.
■ Do not disassemble, repair or alter the product. Incorrect disassembly may cause a fire, electric shock,
or injury.
■ Do not shake the camera.
■ Do not pull on the cable.
Installation Instructions
■ Make sure you have enough space for connections when installing the product.
■ Do not install in a dusty, dirty or moist area.
■ Do not install in direct sunlight or near a heat source.
■ Magnetic objects, such as speakers, may interfere with the camera’s operation.
■ Install the product in a place with moderate temperature and humidity. The recommended temperature
range is 0 °C to 40 °C.
■ Strong electromagnetic waves from other devices could interfere with the camera’s operation.
■ Remove all the protective plastic bags (Vinyl) before use.
The product and company names contained in this manual may or may not be registered trademarks or
copyrights, and are only used for identification or explanatory purposes. All trademarks reserved.
The AN-VC500 is a Video Call Camera that can be used with some LG TVs.
Refer to the model names indicated on the product box for supported TV models.
Some TV models do not support Skype function.
2
PREPARATION
OVERVIEW
Microphone
Stand
Lens
Activity Indicator
Microphone
USB Cable
Stand-Arm
Stand-Cable
holder
Stand-Bottom
NOTE
► If the Skype app is not installed on the TV, download the app at the LG Store.
* For instructions regarding the LG Store, refer to the TV User Guide.
► For best results when using external speakers, only use the front right/left (stereo) speakers when using Skype.
► When making a video call with Skype using a PC, the Skype software version for Windows should be 4.2 or newer.
(Visit the Skype homepage (www.skype.com) for operating systems other than Windows, e.g. OS X, Linux, etc.)
► Video calls can not be made to a Mac that runs Skype 2.8 or lower.
► Content can be changed or deleted depending on Content Provider.
► Please visit the content provider’s web site for specific information on their services.
► The software update screen will automatically appear when an update is available.
► You cannot use input devices such as a keyboard and mouse while using Skype (premium content).
► Before using the built-in camera, you must recognize the fact that you are legally responsible for the use or misuse
of the camera by the relevant national laws including criminal law.
► The relevant laws include the Personal Information Protection law which regulates the processing and transferring
of personal information and the law which regulates the monitoring by camera in a workplace and other places.
► When using the built-in camera, the user must gain consent from the data subjects. Please avoid using the
camera in the following manner.
(1) Using the camera in areas where the use of camera is generally prohibited such as restroom, locker
room, fitting room, and security area.
(2) Using the camera while causing the infringement of privacy.
(3) Using the camera while causing the violation of the relevant regulations or laws.
PREPARATION
No emergency calls with Skype
Skype is not a telephone replacement service, and cannot
be used for emergency service dialing.
3
PREPARATION
INSTALLING THE VIDEO CALL CAMERA
Unfold the stand and put it on the top center of
1
the TV set.
Fold the stand.
2
Video Call Camera
TV
3
PREPARATION
(A) Firmly attach the TV stand to the back of the
TV set using the stand magnet.
(B) If you have difficulty attaching the stand or
want to prevent it from slipping off, use the
Velcro tape to secure it.
Connect the USB cable to the side of the TV.
4
The camera may not work if it is connected
through the USB hub.
(A)
(B)
Velcro
USB IN 3
USB IN 1 USB IN 2
TV
NOTE
► For the best quality video and audio outputs, install the camera on the top-center of your TV.
► Set up with the television switched off.
► When using external speakers, allow sufficient space between the microphones and the speakers.
4
► The TV must be connected to a network for Skype to work.
USING Skype (NetCast Smart TV)
SMART
ENTER
60$57
START Skype
REGULAR REMOTE CONTROL
1
Press
2
OK
NOTE
► Skype must be connected to a network to operate.
Start Skype.
MAGIC REMOTE CONTROL
1
Press
2
Start Skype.
CREATE ACCOUNT / SIGN IN
After selecting the Skype icon from the Premium
menu, enter your Skype name and password. Choose
Welcome to Skype
Skype name
Password
Sign me in when Skype starts
Sign in
Create a new account Sign in with a Microsoft account
Cancel
a b c d e 1 2 3
f g h i j 4 5 6
k l m n o 7 8 9
p q r s t . @ 0
u v w x y z _ /
aA# ←
Need help?
Back
Exit
“Sign me in when Skype starts” to sign in
automatically when the TV is switched on.
USING Skype
NOTE
► You can log in with your existing Skype account or a
Skype account that is merged with your Microsoft
account.
► To create a new Skype account that is already merged
with your Microsoft account, please refer to their
websites for further information.
5
Skype MENU
My Name
KRW 9.542.78
Contacts
I don’t wear a watch.I like my arms to weigh the same...
Broman Bill Sangjun koo Zangsae Unii2 Nicky
Option
Add contact Zoom Conference call Back Exit
Search for people on Skype
Find people on Skype and add them to your
contact list. Enter their Skype name, full name or
email address and click Find.
Call Phones History My Information Settings
a b c d e 1 2 3
f g h i j 4 5 6
k l m n o 7 8 9
p q r s t . @ 0
u v w x y z _ /
Find
Cancel
aA#
〕
Back Exit
My Name
KRW 9.542.78
Contacts
This is the list of contacts in your contact list. For
1/5
more details about how to make a call, refer to pages
9 and 10.
NOTE
► The maximum number of contacts that can be stored
is limited by the storage capacity.
► If there are more than 500 contacts, the list's
performance and stability may be affected.
Add Contact
When pressing the RED button on the remote control
while on the contact list, the following screen appears.
This allows you to search or add users.
Press the “Find” button to start a search, or press the
“Cancel” button to return to the previous menu.
←
NOTE
► Search results will be in alphabetical order.
USING Skype
6
My Name
KRW 9.542.78
Call
Call Phones
Add to contacts
←
Contacts History My Information Settings
Add contact Back Exit
Call Phones
Select the country you would like to call and enter a
phone number. Now select “Call”.
NOTE
► To use Call Phones, you will need Skype Credit. For
more details, visit the Skype homepage
(www.skype.com).
Skype MENU
(CONTINUED)
My Name
KRW 9.542.78
Contacts Call Phones My Information Settings
All calls Voice messages Contact
requests
Back Exit
Contacts Call Phones History Settings
Online
My status Change picture My profile View account
History
My Information
My Name
KRW 9.542.78
History
This lists All calls/Voicemails/Authorization requests.
By selecting ‘All calls,’ you can check your Incoming/
outgoing/missed calls.
You can check the received event list by selecting
‘Voice messages’ or ‘Contact requests’.
The numbers on the right side of each item indicate
the number of unchecked items.
My Information
The information menu consists of ‘My status’, ‘Change
picture’, ‘My profile’ and ‘View account’.
NOTE
► The maximum number of photos that can be saved
using Snapshot is limited.
Back Exit
My Name
KRW 9.542.78
Change
password
Settings
Contacts Call Phones History My Information
Notification
settings
Back Exit
Call forwarding Privacy settings Video settings
Settings
The settings menu includes ‘Notification settings’, ‘Call
forwarding’, ‘Privacy settings’, ‘Video settings’ and
‘Change password’.
NOTE
► It may take several minutes for applying the new
setting value.
USING Skype
7
MAKE A VIDEO CALL TO THE CONTACT
My Name
KRW 9.542.78
Contacts
I don’t wear a watch.I like my arms to weigh the same...
Broman Bill Sangjun koo Zangsae Unii2 Nicky
Option
Add contact Zoom Conference call Back Exit
Call with Michael
Inviting people Screen mode
1
Call Phones History My Information Settings
02:34
Stop my video
Mute microphone
End Call
Hold Call
Camera zoom in /out
2
3
Pointing zoom
4
OR
Select a contact from your contact list.
Press the “Video call” button.
NOTE
► It can take from a few seconds to several minutes for
a call to be connected to the party.
9
1
Inviting people / Add people : Add to call
member.
2
Screen mode : Changes video window.
3
Camera zoom in / out : Zooms the video in or out.
4
5
6
7
8
Pointing zoom : The magnified image will be sent
to the other party by using “the pointing zoom
feature”. The magnified image is only one square
of the nine part grid.
5 Stop my video : Your video disappears, and the
connected party cannot watch it either.
6 Mute microphone : Mutes the microphone, and
the connected party cannot hear your voice either.
USING Skype
8
5 6 7
Add people Screen mode
1
2
Camera zoom in /out
3
Pointing zoom
4
7 End Call : Ends the call.
8 Hold Call : Holds the call until the “Resume call”
button is pressed.
9
Call quality information : Video quality will be
affected by downstream network conditions.
■ Critical: Very slow internet access.
■ Low : Slow internet access.
■ Normal: Fast internet access.
Critical
Low
Normal
MAKE A CALL (VOICE ONLY) TO A CONTACT
My Name
Contacts
I don’t wear a watch.I like my arms to weigh the same...
Add contact Zoom Conference call Back Exit
Call with Michael
Call Phones History My Information Settings
Broman Bill Sangjun koo Zangsae Unii2 Nicky
Option
I don’t wear a watch.I like my arms to weigh
the same...
Inviting people Display dial pad
Screen mode
KRW 9.542.78
Start my video
Mute microphone
End Call
Hold Call
1 2 3
OR
00:20
Select a contact from your contact list.
Press the “Call” button.
Once a contact’s phone number is registered, you can select
among the contact’s Skype name and phone numbers.
NOTE
► It can take from a few seconds to several minutes for a call to be
connected to the party.
1
Inviting people / Add people : Add to call member.
2
Screen mode : Changes video window.
3
Display dial pad / Dial pad : Opens a numerical keypad.
4
4
Start my video : Shares your video with the connected party.
5
6
5
Mute microphone : Mutes your audio. The connected party
7
can not hear your audio.
6
End Call : Ends the call.
7
Hold Call : Holds the call until the “Resume call” button is
pressed.
4
2
Screen mode
3
Add people Dial pad
1
7
6
5
USING Skype
9
RECEIVING A CALL
Michael is calling
1
Answer with video
Michael is calling
1
Video call
2
Answer
3
OR
2
Voice Call Decline
3
Decline
When someone calls while you are watching TV, a message
appears on the bottom right of the screen.
1
Answer with video : Receive the call with video (stops the TV).
2
Answer : Receive the call.
3
Decline : Do not receive the call, and continue watching TV.
NOTE
► Set your status to “do not disturb” to prevent Skype pop-ups.
► If the incoming call is a conference call, the “Answer with Video”
option is not available.
1
Video call : Receive the call with video.
2
Voice Call: Receive the call with voice.
3
Decline : Do not receive the call.
USING Skype
10
USING Skype (webOS Smart TV)
SMART
ENTER
START Skype
REGULAR REMOTE CONTROL
1
Press
2
OK
NOTE
► Skype must be connected to a network to operate.
MAGIC REMOTE CONTROL
Start Skype.
1
Press
2
Start Skype.
CREATE ACCOUNT / SIGN IN
Skype name
Create a new account
Password
Sign me in when Skype
starts
Sign
in
Sign in with a
Microsoft account
Need help?
After selecting the Skype icon, enter your Skype
name and password. Choose “Sign me in when
Skype starts” to sign in automatically when the TV
is switched on.
NOTE
► You can log in with your existing Skype account or a
Skype account that is merged with your Microsoft
account.
► To create a new Skype account that is already merged
with your Microsoft account, please refer to their
websites for further information.
USING Skype
11
Skype MENU
Main menu
Main menu
CONTACTS
CONTACTS
CALL PHONES
ADD CONTACT
CONTACTS
This is the list of contacts in your contact list. For
more details about how to make a call, refer to
pages 14 and 16.
NOTE
► The maximum number of contacts that can be
stored is limited by the storage capacity.
► If there are more than 500 contacts, the list’s
performance and stability may be affected.
ADD CONTACT
Press 'ADD CONTACT' button on the 'CONTACTS'
screen.
USING Skype
12
Main menu
Main menu
Contacts
Contacts
ADD CONTACT
Search by name, Skype name or e-mail address.
Call Phones
Call
You can search for Skype users using the search
bar. From the search results, you can add a
contact you want.
NOTE
► Search results will be in alphabetical order.
Call Phones
Select the country you would like to call and enter
a phone number. Now select ‘Call’.
NOTE
► To use Call Phones, you will need Skype Credit. For
more details, visit the Skype homepage
(www.skype.com).
Skype MENU
(CONTINUED)
Main menu
Main menu
HISTORY
All calls
Voice Messages
Contact Requests
MY PROFILE
Status
Available
Invisible
Mood Message
"I am fine."
Profile
Skype Name
********
Full Name
*************
EDIT
HISTORY
This lists ‘All calls’, ‘Voice Messages’, ‘Contact
Requests’.
By selecting ‘All calls,’ you can check your
Incoming/outgoing/missed calls.
You can check the received event list by selecting
‘Voice messages’ or ‘Contact requests’.
The numbers on the right side of each item
indicate the number of unchecked items.
MY PROFILE
The information menu consists of ‘Status’, ‘Mood
Message’ and ‘Profile’.
NOTE
► You can use the ‘Snapshot’ from ‘Edit’ screen.
► The maximum number of photos that can be saved
using Snapshot is limited.
Main menu
SETTINGS
Notification Settings
Call Forwarding
Privacy Settings
Video Settings
Change Password
Sign Out
SETTINGS
The settings menu includes ‘Notification Settings’,
‘Call Forwarding’, ‘Privacy Settings’, ‘Video Settings’,
‘Change Password’ and ‘Sign Out’.
NOTE
► It may take several minutes for applying the new
setting value.
USING Skype
13
MAKE A VIDEO CALL TO THE CONTACT
1
2 43
ContactsMain menu
VIEW PROFILE
VIDEO CALL
From your contacts list, select a person you want
to call.
Press the ‘VIDEO CALL’ button.
Online
Skype Name
*********
Full name
*************
Birth date
**/**/****
Age
**
NOTE
► It can take from a few seconds to several minutes for
a call to be connected to the party.
1
ADD PEOPLE
: Add to call member.
2
SCREEN MODE
: Changes video window.
3
CAMERA OFF
: Your video disappears, and the connected
party cannot watch it either.
65 7
4
MIC OFF
: Mutes the microphone, and the connected
OR
party cannot hear your voice either.
USING Skype
1
2 43
5 END CALL
: Ends the call.
6 CAMERA ZOOM IN / OUT
: Zooms the video in or out.
7 POINTING ZOOM
: The magnified image will be sent to the other
party by using “the pointing zoom feature”.
The magnified image is only one square of
the nine part grid.
65 7
14
MAKE A CALL (VOICE ONLY) TO A CONTACT
ContactsMain menu
VIEW PROFILE
VOICE CALL
From your contacts list, select a person you want
to call.
Press the ‘VOICE CALL’ button.
Online
Skype Name
*********
Full name
*************
Birth date
**/**/****
Age
**
NOTE
► It can take from a few seconds to several minutes for
a call to be connected to the party.
1
ADD PEOPLE
: Add to call member.
2
SCREEN MODE
: Changes video window.
3
DIAL PAD
: Opens a numerical keypad.
4
CAMERA ON
: Shares your video with the connected party.
1
2 43
5
MIC OFF
65
: Mutes your audio. The connected party can
not hear your audio.
6
END CALL
: Ends the call.
USING Skype
15
RECEIVING A CALL
Do you want to answer?
Incoming Call...
DECLINE ANSWER
21
When someone calls while you are watching TV, a
message appears on the bottom of the screen.
1
DECLINE : Do not receive the call, and continue
watching TV.
2
ANSWER : The Skype app launches and the
screen switches to the ‘Incoming
Call...’ screen.
This is a screen that is displayed when you select
'ANSWER'.
1
Answer with video
: Receive the call with video.
2
Answer with audio
: Receive the call with voice.
USING Skype
3
Decline : Do not receive the call.
32
1
NOTE
► If the incoming call is a conference call, the “Answer
with Video” option is not available.
16
APPENDIX
TROUBLESHOOTING
For the problems listed below
If Skype doesn’t start ■ Check whether the Video Call Camera is properly connected to the
If the Notification Window is
not displayed when a call is
received
If there’s echo (e.g. when you
hear your own voice played
back through the speakers)
If you’re not able to receive any
video or if it is of low quality
Check the following areas
USB port on the TV.
■ Check the network connection status.
■ Check that your status is not set as “Do not disturb”.
■ When using certain TV functions, incoming calls can’t be received
(e.g. during a software update, etc.).
■ Check ‘Privacy Settings’ is “Allow calls from people in my contact list
only”.
■ Position the Video Call Camera at the top-center of your TV.
■ Change the home theater audio setting to stereo rather than
surround.
■ Reduce the speaker volume.
■ Too much echo in the room can decrease audio quality.
■ Test microphone using the ‘Echo / Sound Test Service’.
■ Internet or network congestion can degrade video quality.
■ Using wireless can also degrade video quality. We recommend using a
wired internet connection.
■ Screen quality can decrease when using Zoom-In. We recommend
you use minimum zoom during video calls.
■ Check whether the call quality information is marked as “critical”. If this
is the case, video quality can be degraded.
If the call ends abruptly ■ When certain TV functions are activated, the call may be
disconnected. (e.g. Sleep timer, etc.)
■ Do not unplug the Video Call Camera during a call.
If the Skype menu does not
appear on the Premium menu
Other issues ■ Issues may arise from network congestion of problems with the Skype
■ Check whether your TV supports the Video Call Camera (see page 2).
■ Connect the camera to your TV, then update the software. For details
about how to update the software, refer to your TV manual.
network.
■ For further inquiries about Skype functions, visit www.skype.com.
APPENDIX
17
APPENDIX
PRODUCT SPECIFICATIONS
MODELS
Dimensions (Width x Height x Depth)
Weight
112 mm x 56 mm x 38 mm (dongle only)
AN-VC500
(Video Call Camera)
107.8 g
Focus More than 100 cm
Lens
Field of Vision 61.25° in diagonal
Video
Effective pixels 1920 x 1080
Output format H.264, MJPEG, YUV
Output Image Full-HD, HD, VGA, QVGA, QQVGA
Audio Microphone 2 microphones
Interface USB
Operating Temperature
Operating Humidity
0 °C to 40 °C
0 % to 80 %
Environmental conditions
Storage Temperature
Storage Humidity
-20 °C to 70 °C
0 % to 90 %
■ Contents in this manual may be changed without prior notice due to upgrade of product functions.
■ The specifications shown above may be altered without prior notice to improve quality.
■ This product follows Skype Encoding Camera Specification (SECS) 2.1.
Video calls through an LG TV cannot be made using the following devices:
■ ASUS Skype Video Phone Touch SV1TS
■ ASUS Skype Videophone Touch SV1TW
■ AIGURU_SV1 Skype Video Phone
*The list of devices that are not supported may be amended without prior notification.
APPENDIX
“Skype is a trademark of Skype or its related companies. Although this product has been tested and met our
certification standards for audio and video quality, it is not endorsed by Skype, Skype Communications S.a.r.l. or any of
their related companies.”
Copyright:
© 2003-2014, Skype
18
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