LG 55EA870Y User guide

OWNER’S MANUAL

Please read this manual carefully before operating your set and retain it for future reference.

EA98** EA97** EA88** EA87**

www.lg.com

*MFL67881955*

P/NO :MFL67881955 (1408-REV03)

Printed in Korea

TABLE OF CONTENTS

ENGLISH

ENG

TABLE OF CONTENTS

3 SAFETY INSTRUCTIONS

8 - Viewing 3D Imaging (Only 3D models)

10 INSTALLATION PROCEDURE

10 ASSEMBLING AND PREPARING

10 Unpacking 15 Separate purchase 16 Parts and buttons 17 Using the Smart Touch Button 18 Lifting and moving the TV

19 - Assembling the AV cover 19 Mounting on a table

20 - Securing the TV to a table 21 Mounting on a wall 22 Tidying cables

22 VIDEO CALL CAMERA

23 Overview 23 Attaching the video call camera

35 MAINTENANCE

35 Cleaning Your TV 35 - Screen, frame, cabinet and stand 35 - Power cord

36 TROUBLESHOOTING

37 SPECIFICATIONS

43 LICENSES

43 OPEN SOURCE SOFTWARE NOTICE

43 EXTERNAL CONTROL DEVICE

SETUP

24 MAKING CONNECTIONS

25 Antenna connection 25 HDMI connection 26 DVI to HDMI connection 26 Component connection 27 Composite connection 27 Audio connection

27 - Digital optical audio connection 28 - Canvas speaker connection

28 Headphone connection 29 USB connection 29 MHL connection

30 REMOTE CONTROL

32 MAGIC REMOTE CONTROL

FUNCTIONS

33 Registering Magic Remote Control 33 How to use Magic Remote Control

33 Precautions to Take when Using the Magic

Remote Control

34 USING THE USER GUIDE

WARNING

yIf you ignore the warning message, you may

be seriously injured or there is a possibility of accident or death.

CAUTION

y If you ignore the caution message, you may be

slightly injured or the product may be damaged.

NOTE

y The note helps you understand and use the

product safely. Please read the note carefully before using the product.

SAFETY INSTRUCTIONS

Please read these safety precautions carefully before using the product.

WARNING

Do not place the TV and/or

remote control in the following environments:

- A location exposed to direct sunlight

- An area with high humidity such as a bathroom

- Near any heat source such as stoves and other devices that produce heat

- Near kitchen counters or humidifiers where they can easily be exposed to steam or oil

- An area exposed to rain or wind

- Near containers of water such as vases

Otherwise, this may result in

fire, electric shock, malfunction

or product deformation.

y Do not place the product

where it might be exposed to dust. This may cause a fire hazard.

y Mains Plug is the TV con-

necting/disconnecting device to AC mains electric supply. This plug must remain readily attached and operable when TV is in use.

y Do not touch the power plug

with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power plug completely or wipe dust off. You may be electrocuted due to excess moisture.

y Make sure to connect Mains

cable to compliant AC mains socket with Grounded earth pin. (Except for devices which are not grounded on earth.) Otherwise possibility you may be electrocuted or injured.

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y Insert power cable plug

completely into wall socket otherwise if not secured completely into socket, fire ignition may break out.

y Ensure the power cord does

not come into contact with hot objects such as a heater. This may cause a fire or an electric shock hazard.

y Do not place a heavy object,

or the product itself, on power cables. Otherwise, this may result in fire or electric shock.

y Bend antenna cable between

inside and outside building to prevent rain from flowing in. This may cause water damaged inside the Product and could give an electric shock.

y When mounting TV onto wall

make sure to neatly install and isolate cabling from rear of TV as to not create possibility of electric shock /fire hazard.

y Do not plug too many electri-

cal devices into a single multiple electrical outlet. Otherwise, this may result in fire due to over-heating.

y Do not drop the product or let

it fall over when connecting external devices. Otherwise, this may result in injury or damage to the product.

SAFETY INSTRUCTIONS

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Keep the packing anti-

moisture material or vinyl packing out of the reach of children. Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.

Do not let your children climb

or cling onto the TV. Otherwise, the TV may fall over, which may cause serious injury.

Dispose of used batteries

carefully to ensure that a small child does not consume them. Please seek Doctor- Medical Attention immediately if child consumes batteries.

Do not insert any metal

objects/conductors (like a metal chopstick/cutlery/ screwdriver) between power cable plug and input Wall Socket while it is connected to the input terminal on the wall. Additionally, do not touch the power cable right after plugging into the wall input terminal. You may be electrocuted. (Depending on model)

y Do not put or store inflam-

mable substances near the product. There is a danger of combustion/explosion or fire due to careless handling of the inflammable substances.

Do not drop metallic objects

such as coins, hair pins, chopsticks or wire into the product, or inflammable objects such as paper and matches. Children must pay particular attention. Electrical shock, fire or injury can occur. If a foreign object is dropped into the product, unplug the power cord and contact the service centre.

Do not spray water on the

product or scrub with an inflammable substance (thinner or benzene). Fire or electric shock accident can occur.

Do not allow any impact,

shock or any objects to fall into the unit, and do not drop anything onto the screen. You may be injured or the product can be damaged.

Never touch this product or

antenna during a thunder or lighting storm. You may be electrocuted.

y Never touch the wall outlet

when there is leakage of gas, open the windows and ventilate. It may cause a fire or a burn by a spark.

y Do not disassemble, repair

or modify the product at your own discretion. Fire or electric shock accident can occur. Contact the service centre for check, calibration or repair.

y If any of the following occur,

unplug the product immediately and contact your local service centre.

- The product has been impacted by shock

- The product has been damaged

- Foreign objects have entered the product

- The product produced smoke or a strange smell

This may result in fire or elec-

tric shock.

SAFETY INSTRUCTIONS

y Unplug the TV from AC

mains wall socket if you do not intend to use the TV for a long period of time. Accumulated dust can cause fire hazard and insulation deterioration can cause electric leakage/shock/fire.

y Apparatus shall not be ex-

posed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.

CAUTION

y Install the product where no

radio wave occurs.

y There should be enough

distance between an outside antenna and power lines to keep the former from touching the latter even when the antenna falls. This may cause an electric shock.

y Do not install the product

on places such as unstable shelves or inclined surfaces. Also avoid places where there is vibration or where the product cannot be fully supported. Otherwise, the product may fall or flip over, which may cause injury or damage to the product.

y If you install the TV on a

stand, you need to take actions to prevent the product from overturning. Otherwise, the product may fall over, which may cause injury.

y If you intend to mount the product to a wall, attach

VESA standard mounting interface (optional parts) to the back of the product. When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.

y Only use the attachments / accessories specified

by the manufacturer.

y When installing the antenna,

consult with a qualified service technician. If not installed by a qualified technician, this may create a fire hazard or an electric shock hazard.

y We recommend that you

maintain a distance of at least 2 to 7 times the diagonal screen size when watching TV. If you watch TV for a long period of time, this may cause blurred vision.

y Only use the specified type

of battery. This could cause damage to the remote control.

y Do not mix new batteries with

old batteries. This may cause the batteries to overheat and leak.

y Batteries should not be exposed to excessive

heat. For example, keep away from direct Sunlight, open fireplace and electric heaters.

y Do not place non-rechargeable batteries in charg-

ing device.

y Make sure there are no

objects between the remote control and its sensor.

y Signal from Remote Control

can be interrupted due to external/internal lighting eg Sunlight, fluorescent lighting. If this occurs turn off lighting or darken viewing area.

y When connecting external

devices such as video game consoles, make sure the connecting cables are long enough. Otherwise, the product may fall over, which may cause injury or damage the product.

y Do not turn the product On/

Off by plugging-in or unplugging the power plug to the wall outlet. (Do not use the power plug for switch.) It may cause mechanical failure or could give an electric shock.

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SAFETY INSTRUCTIONS

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ENG

y Please follow the installation

instructions below to prevent the product from overheating.

- The distance between the product and the wall should be more than 10 cm.

- Do not install the product in a place with no ventilation (e.g., on a bookshelf or in a cupboard).

- Do not install the product on a carpet or cushion.

- Make sure the air vent is not blocked by a tablecloth or curtain.

Otherwise, this may result in

fire.

y Take care not to touch the

ventilation openings when watching the TV for long periods as the ventilation openings may become hot. This does not affect the operation or performance of the product.

y Periodically examine the cord of your appliance,

and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer.

y Prevent dust collecting on the

power plug pins or outlet. This may cause a fire hazard.

y Protect the power cord from

physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.

y Do not press strongly upon

the panel with a hand or sharp object such as nail, pencil or pen, or make a scratch on it, as it may cause damage to screen.

y Avoid touching the screen or

holding your finger(s) against it for long periods of time. Doing so may produce some temporary or permanent distortion/damage to screen.

y When cleaning the product

and its components, unplug the power first and wipe it with a soft cloth. Applying excessive force may cause scratches or discolouration. Do not spray with water or wipe with a wet cloth. Never use glass cleaner, car or industrial shiner, abrasives or wax, benzene, alcohol etc., which can damage the product and its panel. Otherwise, this may result in fire, electric shock or product damage (deformation, corrosion or breakage).

y As long as this unit is connected to the AC wall

outlet, it is not disconnected from the AC power source even if you turn off this unit by SWITCH.

y When unplugging the cable,

grab the plug and unplug it, by pulling at the plug. Don’t pull at the cord to unplug the power cord from the power board, as this could be hazardous.

y When moving the product,

make sure you turn the power off first. Then, unplug the power cables, antenna cables and all connecting cables. The TV set or power cord may be damaged, which may create a fire hazard or cause electric shock.

y When moving or unpacking

the product, work in pairs because the product is heavy. Otherwise, this may result in injury.

SAFETY INSTRUCTIONS

y Contact the service centre

once a year to clean the internal parts of the product.

y Refer all servicing to qualified

service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

y If the product feels cold to the

touch, there may be a small “flicker” when it is turned on. This is normal, there is nothing wrong with product.

y The panel is a high technol-

ogy display product with resolution of two million to six million pixels. You may see tiny black dots and/or brightly coloured dots (red, blue or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and does not affect the performance and reliability of the product. This phenomenon also occurs in third-party products and is not subject to exchange or refund.

y You may find different bright-

ness and colour of the panel depending on your viewing position(left/right/top/down). This phenomenon occurs due to the characteristic of the panel. It is not related with the product performance, and it is not malfunction.

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y Displaying a still image (e.g., broadcasting chan-

nel logo, on-screen menu, scene from a video game or computer screen) for a prolonged time may cause damage to the screen, resulting in retention of the image, which is known as image sticking. It can remain for long time or never disappear. The warranty does not cover the product for image sticking. Avoid displaying a fixed image on your television’s screen for a prolonged period (1 or more hours for OLED). Also, if you watch the TV at a ratio of 4:3 for a long time, image sticking may occur on the borders of the panel. This phenomenon also occurs in third-party products and is not subject to exchange or refund.

y Generated Sound

“Cracking” noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required. Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.

SAFETY INSTRUCTIONS

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Viewing 3D Imaging (Only 3D models)

WARNING

Viewing Environment

y Viewing Time

- When watching 3D contents, take 5 - 15 minute breaks every hour. Viewing 3D contents for a long period of

time may cause headache, dizziness, fatigue or eye strain.

Those that have a photosensitive seizure or chronic illness

y Some users may experience a seizure or other abnormal symptoms when they are exposed to a ashing light or

particular pattern from 3D contents.

y Do not watch 3D videos if you feel nausea, are pregnant and/ or have a chronic illness such as epilepsy, cardiac

disorder, or blood pressure disease, etc.

y 3D Contents are not recommended to those who suffer from stereo blindness or stereo anomaly. Double images or

discomfort in viewing may be experienced.

y If you have strabismus (cross-eyed), amblyopia (weak eyesight) or astigmatism, you may have trouble sensing depth

and easily feel fatigue due to double images. It is advised to take frequent breaks than the average adult.

y If your eyesight varies between your right and left eye, revise your eyesight prior to watching 3D contents.

Symptoms which require discontinuation or refraining from watching 3D contents

y Do not watch 3D contents when you feel fatigue from lack of sleep, overwork or drinking. y When these symptoms are experienced, stop using/watching 3D contents and get enough rest until the symptom

subsides.

- Consult your doctor when the symptoms persist. Symptoms may include headache, eyeball pain, dizziness, nausea, palpitation, blurriness, discomfort, double image, visual inconvenience or fatigue.

SAFETY INSTRUCTIONS

CAUTION

Viewing Environment

y Viewing Distance

- Maintain a distance of at least twice the screen diagonal length when watching 3D contents. If you feel discomfort

in viewing 3D contents, move further away from the TV.

Viewing Age

y Infants/Children

- Usage/ Viewing 3D contents for children under the age of 5 are prohibited.

- Children under the age of 10 may overreact and become overly excited because their vision is in development (for example: trying to touch the screen or trying to jump into it. Special monitoring and extra attention is required for children watching 3D contents.

- Children have greater binocular disparity of 3D presentations than adults because the distance between the eyes is shorter than that of adults. Therefore they will perceive more stereoscopic depth compared to adults for the same 3D image.

y Teenagers

- Teenagers under the age of 19 may react with sensitivity due to stimulation from light in 3D contents. Advise them to refrain from watching 3D contens for a long time when they are tired.

y Elderly

- The elderly may perceive less 3D effect compared to the young. Do not sit closer to the TV than the recommended distance.

Cautions when using the 3D glasses

y Make sure to use LG 3D glasses. Otherwise, you may not be able to view 3D videos properly. y Do not use 3D glasses instead of your normal glasses, sunglasses or protective goggles. y Using modied 3D glasses may cause eye strain or image distortion. y Do not keep your 3D glasses in extremely high or low temperatures. It will cause deformation. y The 3D glasses are fragile and are easily scratched. Always use a soft, clean piece of cloth when wiping the lenses.

Do not scratch the lenses of the 3D glasses with sharp objects or clean/wipe them with chemicals.

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INSTALLATION PROCEDURE / ASSEMBLING AND PREPARING

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NOTE

y Image shown may differ from your TV. y Your TV’s OSD (On Screen Display) may differ slightly from that shown in this manual. y The available menus and options may differ from the input source or product model that you are using. y New features may be added to this TV in the future. y The TV can be placed in standby mode in order to reduce the power consumption. And the TV should be turned off if it

will not be watched for some time, as this will reduce energy consumption.

y The energy consumed during use can be significantly reduced if the level of brightness of the picture is reduced, and

this will reduce the overall running cost.

INSTALLATION PROCEDURE

1 Open the package and make sure all the accessories are included.

2 Attach the stand to the TV set. (Depending on model)

3 Connect an external device to the TV set.

4 Make sure the network connection is available.

You can use the TV network functions only when the network connection is made.

ASSEMBLING AND PREPARING

Unpacking

Check your product box for the following items. If there are any missing accessories, contact the local dealer where you purchased your product. The illustrations in this manual may differ from the actual product and item.

CAUTION

y Do not use any unapproved items to ensure the safety and product life span. y Any damages or injuries by using unapproved items are not covered by the manufacturer’s warranty. y Some models have a thin film attached on to the screen and this must not be removed.

WARNING

y You need to enable easy access for connecting and disconnecting electric cables fed from the mains.

NOTE

y The items supplied with your product may vary depending on the model. y Product specifications or contents of this manual may be changed without prior notice due to upgrade of product func-

tions.

y For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick and 18 mm width.

Use an extension cable that supports USB 2.0 if the USB cable or USB memory stick does not fit into your TV’s USB port.

A 10 mm

*B 18 mm

ASSEMBLING AND PREPARING

EA98**, EA97**

Owner’s manual Remote control,

Component gender cable

(See p.26)

batteries (AAA) The remote control will not be included for all sales market. (Depending on model) (See p.30, 31)

Composite gender cable

(See p.26, 27)

SMART

BACK

/Q.MENU

Magic remote control, batteries (AA)

(See p.32)

Cable Management

(See p.20, 22)

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Cinema 3D glasses

The number of 3D glasses may differ depending on the model or country.

Cable Band

(See p.22)

AV cover

(See p.19)

Cleaning Cloth

(Depending on model)

Fall prevention band

(Depending on model) (See p.20)

Isolator (Depending on model) (See p.14)

Screw (fixing for Cable Management)

1 EA, M4 x L20 (See p.20, 22)

Video call camera

(See p.22)

Tag On

Tag on

ASSEMBLING AND PREPARING

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ENG

EA88**, EA87**

Owner’s manual Remote control,

batteries (AAA)

The remote control will not be included for all sales market. (Depending on model) (See p.30, 31)

Tag On

SMART

BACK

/Q.MENU

Magic remote control, batteries (AA)

(See p.32)

Cinema 3D glasses

The number of 3D glasses may differ depending on the model or country.

Tag on Component gender

cable

(See p.26)

Cleaning Cloth

(Depending on model)

Isolator (Depending on model) (See p.14)

Composite gender cable

(See p.26, 27)

Video call camera

(See p.22)

Ferrite core (Only EA88**) (See p.13)

ASSEMBLING AND PREPARING

NOTE

(Only EA88**)

y The items supplied with your product may vary depending on the model. y Product specifications or contents of this manual may be changed without prior notice due to upgrade of product

functions.

How to use the ferrite core

1. Use the ferrite core to reduce the electromagnetic interference in the power cable. Wind the power cable on the ferrite core once.

2. Place the ferrite core close to the TV.

[to a wall plug] [to the TV]

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ASSEMBLING AND PREPARING

NOTE

y Antenna Isolator Installation Guide

- Use this to install TV in a place where there is a voltage difference between TV Set and GND of antenna signal. » If there is a voltage difference between TV Set and GND of antenna signal, the antenna contact might be

heated and excessive heat might cause an accident.

- You can improve the safety when watching TV by efficiently removing power voltage from TV antenna. It is

recommended to mount the isolator to the wall. If it cannot be mounted to the wall, mount it on the TV. Avoid disconnecting the antenna Isolator after installation.

- Before starting, be sure that the TV antenna is connected.

1. Connect to TV.

Wall

ANTENNA/

CABLE IN

Cable / Antenna

Isolator

2. Connect to Set-Top box.

Connect one end of the isolator to cable/antenna jack and the other to TV set or set-top box.

“Equipment connected to the protective earthing of the building installation through the mains connection or through other equipment with a connection to protective earthing - and to a cable distribution system using coaxial

cable, may in some circumstances create a re hazard. Connection to a cable distribution system has therefore to

be provided through a device providing electrical isolation below a certain frequency range (galvanic isolator, see EN 60728-11)”

When applying the RF Isolator, a slight loss of signal sensitivity can occur.

ASSEMBLING AND PREPARING

Separate purchase

Separate purchase items can be changed or modified for quality improvement without any notification. Contact your dealer to buy these items. These devices only work with certain models. The model name or design may be changed depending on the upgrade of product functions, manufacturer’s circumstances or policies.

BACK SMART

/Q.MENU

AN-MR400

Magic remote control

AG-F***

Cinema 3D glasses

Tag On

AG-F***DP

Dual play glasses

LG Audio device

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AN-VC5**

Video call camera

Tag On

ASSEMBLING AND PREPARING

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Parts and buttons

Only EA98**, EA97**

LG Logo Light

Only EA88**, EA87**

Smart Touch Button

Speakers

Screen

Remote control sensor

Clear Speakers

(Only EA98**)

Screen

LG Logo Light

Smart Touch Button

Speakers

(Depending on model)

Button Description

Turns the power on or off.

NOTE

y You can set the LG Logo Light to on or off by selecting OPTION in the main menus.

Remote control sensor

ASSEMBLING AND PREPARING

Using the Smart Touch Button

1 To Turn the TV On

- Gently press the smart touch button just below the LG logo light at the bottom of the TV.

2 To Turn the TV Off

- If the touch menu is not displayed on the screen, press the smart touch button for about two seconds.

the touch menus will disappear.

If you press the smart touch button for about two seconds when the touch menus are displayed on the screen,

LG Logo Light

Smart Touch

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CAUTION

Do not place the TV near or on sources of heat, as this may result in fire or other damage.

Only press the smart touch button gently with your finger.

If you touch any other part except the smart touch button, the TV may not respond.

Do not press the smart touch button with two or more fingers. This may cause the product to malfunction. It is

recommended that you only press the button with one finger.

3 To Use the Smart Touch Button

ꕌ

ꕍ

Programme

Tap

- Press: Selects the menu you want.

- Press and hold: Returns to the previous step.

If no previous step is available, press and hold turns off the TV.

- Slide Left/Right: Moves between Programme, Input, Settings, Power Off and Volume menus.

If you want to change the programme or volume setting more quickly, slide your nger left or right to go the programme or Volume menu, and press and hold the menu for about 2 seconds.

Slide

Tap

Long Tap

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