LG 49VL5F-A Quick Guide

USER GUIDE

LG Digital Signage

(MONITOR SIGNAGE)

Please read this manual carefully before operation and retain it for future reference.

L18

www.lg.com

CONTENTS

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SETTINGS ......................................4

- Home ....................................................................................... 4

Global Buttons

Dashboard

[Content Manager]

- Ez Setting ............................................................................. 5

[Video Wall]

[On/Off Scheduler]

[Server Setting]

[Fail Over]

[Data Cloning]

[Sync Mode]

- General ................................................................................... 8

[Language]

[System Information]

[Set ID]

[Time & Date]

[Power]

[Network]

[Safety Mode]

[Advanced Setting]

- Display .................................................................................18

[Picture Mode Settings]

[Aspect Ratio]

[Rotation]

[Advanced Setting]

- Sound ................................................................................... 22

[Sound Mode Settings]

[Audio Out]

[AV Sync Adjustment]

[Digital Audio Input]

- Admin ................................................................................... 24

[Admin Lock]

[Change Password]

[Lock Mode]

[Reset to Initial Settings]

[Ez Download]

[Factory Reset]

- Picture ID ............................................................................26

CONTENT MANAGER ................ 27

- Content Manager ..........................................................27

[Player]

[Scheduler]

[Playlist]

IR CODE ...................................... 36

CONTROLLING MULTIPLE

PRODUCTS .................................. 38

- Connecting cables .........................................................38

- Communication Parameter ......................................39

- Command Reference List ..........................................40

- Transmission/Reception Protocol .........................44

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To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

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NOTE

• Software-related content may be changed without prior notice due to upgrades of the product functions.

• Some features described in the User Manual may not be supported in certain models and countries.

• SNMP 2.0 is supported.

SETTINGS

Home

Global Buttons

• [Position]: You can set the location of the rotated OSD as Top/Center/Bottom.

• [Input]: Navigate to the external input selection screen.

• [Settings]: Navigate to the Settings screen.

NOTE

• When the OSD rotation is set to 90/270, [Position] appears.

Dashboard

• This feature displays key information about your Signage monitor in the center of the home screen. In the Dashboard,

you can manually change settings by selecting the corresponding items.

NOTE

• If the dashboard is locked, the focus does not move.

[Content Manager]

• [Player]: Play a variety of content including images, videos, music and SuperSign content.

• [Scheduler]: Manage schedules for content that will be played at different times.

• [Playlist]: Create a playlist with photos and videos.

Ez Setting

[Video Wall]

[Ez Setting] [Video Wall]

Set Video Wall options to create a wide visual canvas.

• [Tile Mode]: Turn [Tile Mode] on or off. Display a single integrated screen on multiple Signage monitors.

• [Natural Mode]: Display the image excluding the area that overlaps with the monitor's bezel so that the image

displayed has a more natural feel to it.

• [Scan Inversion]: This function reduces the differences in image sync between screens adjacently installed above and

below to each other when the high-speed screen is enabled.

• [White Balance Setting]: Set the white balance. (menu position, picture mode, white pattern, color temperature, RGB

gain and backlight)

• [Reset]: Reset to initial settings.

[On/Off Scheduler]

[Ez Setting] [On/Off Scheduler]

Set a schedule to use your signage by time and day of the week.

• [On/Off Time Setting]: Set on/off times for each day of the week.

• [Holiday Setting]: Set holidays by date and by day of the week.

[Server Setting]

[Ez Setting] [Server Setting]

Set up to connect your signage to a SuperSign server.

• [CMS Server]

• [Control Server]

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[Fail Over]

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This feature enables automatically switching to other input sources in order of priority if the primary signal is interrupted. It also enables the automatic playback of the photo and video content stored on your device.

• [Off]: Turn off the Fail Over function.

• [Auto]: Switch to other input sources in the predetermined order if there is no signal from the current input.

• [Manual]: Set switching priorities for inputs when there is no signal. In case there are multiple video signals, the

current input switches to the input with the highest priority.

• [Reset]: Reset to initial settings.

• [USB]: You can set this option to [Off], [Movie], or [Photo].

- [Off]: Disable the Fail Over USB function.

- [Movie]: If you set this feature to [Auto], a video is played back when there is no input signal. If you set this feature to [Manual], a movie is played back when there is no signal from any of the prioritized inputs.

- [Photo]: If you set this feature to [Auto], a photo slideshow is played back when there is no input signal. If you set this feature to [Manual], a photo slideshow is played back when there is no signal from any of the prioritized inputs.

[Ez Setting] [Fail Over]

NOTE

• The number of priorities may vary depending on the model.

• When [Mode] is set to [Off], all of its sub-menus are disabled.

• When [Mode] is set to [Auto], the Priority menu is disabled.

• When [USB Lock] in [Lock Mode] is turned on, the menu items of the USB [Fail Over] feature are disabled, and the

feature stops working.

• For the USB [Fail Over] feature to normally work, your USB drive must have a folder named “FAIL_OVER” or “fail_

over”, as well as valid content (a video or an image).

• If your USB drive does not have a folder named “FAIL_OVER” or “fail_over” or the folder has no content, the default

USB pop-up menu appears when the operation of the USB [Fail Over] feature starts.

• The USB [Fail Over] feature will be disabled after the distribution of content (or the scheduled playback of the

content). However, if a [Fail Over] event (input signal connection / changes in the USB [Fail Over] feature menus / USB reconnection) occurs, the USB [Fail Over] feature will be enabled again.

• The USB [Fail Over] feature is disabled during the playback of content or while in standby for the scheduled playback.

• The USB [Fail Over] feature is disabled during software updates (including [EZ Download]).

• If both USB 1 and USB 2 have a USB storage device connected to them, the content stored in USB 1 will be played

back.

[Data Cloning]

[Ez Setting] [Data Cloning]

This feature is used to copy and import the settings of the device to other devices.

• [Export Setting Data]: Export the settings of the device to another device.

• [Import Setting Data]: Import the settings of another device into the device.

[Sync Mode]

[Ez Setting] [Sync Mode]

Sync up time and content among multiple signage.

• [Sync Mode]: Sync up time and content among multiple signages.

- [Master]: Select as the Master.

- [Slave]: Play content at the same time as the Master monitor.

• [Contents Sync]: Sync the start times of content (videos or images that have been distributed by SuperSign

Software) played back on the Master and Slave monitors.

- On/Off: Enable or disable Content Sync feature.

• [Time Sync]: Sync the Slave monitors' clocks to the Master monitor's at a specified time via RS-232C.

- [Off](0:00 - 23:00): Set the sync time.

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General

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[Language]

[General] [Language]

You can select the menu language to be displayed on the screen.

• [Menu Language]: Sets the language of your Signage monitor.

[System Information]

[General] [System Information]

This feature displays information such as the device name, software version, and storage space.

[Set ID]

[General] [Set ID]

• [Set ID] (1-1000): Assigns a unique Set ID number to each product when several products are connected via RS-

232C. Assign numbers ranging from 1 to 1000 and exit the option. You can control each product separately by using the Set ID you assigned to each product. (For some models, the range of assign numbers is 1-255.)

• [Auto Set ID]: Automatically assigns a unique Set ID number to each product when several products are connected

for display.

• [Reset Set ID]: Reset the Set ID of the product to 1.

[Time & Date]

[General] [Time & Date]

This feature enables you to view and change the time and date on the device.

• [Set Automatically]: Set [Time] and [Date].

• [Daylight Saving Time]: Set the start and end times for Daylight Saving Time. The DST start/end times function only

when you set them more than one day apart from each other.

• [Time Zone]: Configure the continent, country/region and city.

- Select manual in [City] to set [Custom Time Zone].

[Power]

[General] [Power]

Power-related feature settings

[No Signal Power Off](15 min.)

Set whether to use the 15 Min Auto Off feature.

• You can set this option to [On] or [Off].

• If you set this feature to [On], the product turns off when it has remained in No Signal status for 15 minutes.

• If you set this feature to [Off], the 15 Min Force Off feature is disabled.

• It is recommended that you set this feature to [Off] if you intend to use the product for long periods of time as the

feature turns the power of the product off.

[No IR Power Off]

Set whether to use the No IR Power Off feature.

• You can set this option to [Off], [2 hours], [4 hours], [6 hours], or [8 hours].

• If you set this feature to [2 hours], [4 hours], [6 hours] or [8 hours], the product turns off if there is no input from

the remote control for the corresponding period.

• If you set this feature to [Off], the No IR Power Off feature is disabled.

• It is recommended that you set this feature to [Off] if you intend to use the product for long periods of time as the

feature turns the power of the product off.

[DPM]

Set the Display Power Management (DPM) mode.

• If this feature is not set to [Off], the monitor will enter DPM mode when there is no input signal.

• If you set this feature to [Off], [DPM] is disabled.

• You can set this feature to [Off], [5 sec.], [10 sec.], etc.

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[DPM Wake Up Control]

Set conditions for releasing the DPM status according to the digital signal processing of the connected DVI/HDMI port.

• When set to [Clock], the set checks for digital clock signals and releases the DPM status once it finds the clock

signal.

• When set to [Clock+DATA], the set releases the DPM status when both the clock signal and data of the digital signal

are entered.

[PM Mode]

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• [Power Off](Default): Sets the normal DC off mode.

• [Sustain Aspect Ratio]: Identical to normal DC off mode except that the Switching IC remains on. On certain models,

this applies only to a specific input mode (DisplayPort) and has the same effect as [Screen Off Always] in other input modes.

• [Screen Off]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), or Abnormal

Shut Down mode.

• [Screen Off Always]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), Off

Time Scheduling, or Abnormal Shut Down mode, or when there is input from the remote control's Power button or the monitor's Off button.

NOTE

• In order for the screen to switch from [Screen Off] to On status, there must be input from the remote control's

Power or Input button, or the monitor's On button.

[Power On Delay](0-250)

• This feature prevents overload by implementing a power-on delay when multiple monitor sets turn on.

• You can set the delay interval in the range of 0 to 250 seconds.

[Power On Status]

• Select the operating status of the monitor when the main power has turned on.

• You can choose from among PWR (Power On), STD (Standby), and LST (Last Status).

• PWR (Power On) keeps the monitor powered on when the main power has turned on.

• STD (Standby) switches the monitor to Standby status when the main power has turned on.

• LST (Last Status) switches the monitor back to its previous status.

[Wake On LAN]

• Set whether to use [Wake On LAN].

• You can set the feature to On or Off for wired network.

• Wired Network: When set to [On], the Wake On LAN feature is enabled, letting you turn the product on remotely

through a wired network.

[Power On/Off History]

Display the device's power on/off history.

[Network]

[General] [Network]

[Wired Connection (Ethernet)]

• Wired Connection: Connects the monitor to a local area network (LAN) via the LAN port and configures wired

network settings. Only wired network connections are supported. After setting up a physical connection, the display will automatically connect without any adjustments on most networks. A small number of networks may require the display settings to be adjusted. For detailed information, contact your Internet provider or consult your router manual.

[Wi-Fi Connection]

If you have set your monitor up for a wireless network, you can view and connect to available wireless Internet networks.

• [Input the new SSID]: You can add a wireless network by manually typing in its name.

• [Access Point Search]: Search access point again.

• [WPS PBC]: Press the button on the wireless router that supports PBC to easily connect to the router.

NOTE

• When connected to a network that supports IPv6, you can select IPv4/IPv6 in the advanced wired/wireless network

setting. But, IPv6 connection only supports automatic connection.

Tips for Network Settings

• Use a standard LAN cable (Cat5 or higher with an RJ45 connector) with this display.

• Many network connection problems during set up can often be fixed by re-setting the router or modem. After

connecting the display to the home network, quickly power off and/or disconnect the power cable of the home network router or cable modem, Then power on and/or connect the power cable again.

• Depending on the Internet service provider (ISP), the number of devices that can receive INTERNET service may be

limited by the applicable terms of service. For details, contact your ISP.

• LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/

malfunctions associated with your Internet connection or other connected equipment.

• LG is not responsible for problems within your INTERNET connection.

• You may experience undesired results if the network connection speed does not meet the requirements of the

content being accessed.

• Some INTERNET connection operations may not be possible due to certain restrictions set by the Internet service

provider (ISP) supplying your Internet connection.

• Any fees charged by an ISP including, without limitation, connection charges are your responsibility.

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NOTE

• If you want to access the Internet directly on your display, the INTERNET connection should always be on.

• If you cannot access the Internet, check the network conditions from a PC on your network.

• When you use Network Setting, check the LAN cable or check if DHCP in the router is turned on.

• If you do not complete the network settings, the network may not function correctly.

CAUTION

• Do not connect a modular phone cable to the LAN port.

• Since there are various connection methods, please follow the specifications of your telecommunication carrier or

INTERNET service provider.

• Network setting menu will not be available until the display connected to physical network.

• When a Wi-Fi dongle is used with a model that has only one USB input port, the distribution or content schedule via

the SuperSign software is not available.

Tips for When Configuring Wireless Network Settings

• The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless

telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices.

• The wireless network service may run slowly depending on the surrounding wireless environment.

• Some devices may have a network traffic jam if any local home networks are turned on.

• To connect to a wireless router, a router that supports wireless connection is necessary; the wireless connection

function of the corresponding router must also be activated. Ask the router manufacturer whether the router supports wireless connection.

• To connect to a wireless router, verify the SSID and security settings of the wireless router. Please refer to the user

guide of the corresponding router regarding SSID and security settings of the wireless router.

• The monitor may not work properly if network devices (wire/wireless router or hub, etc.) are incorrectly set up. Be

sure to install the devices correctly by referring to their user guides before configuring the network connection.

• The connection method may vary according to the manufacturer of the wireless router.

[Safety Mode]

[General] [Safety Mode]

Set to this function for safe performance.

[ISM Method]

If a still image is displayed on the screen for an extended period of time, image sticking can occur. The ISM method is a feature that prevents image sticking.

[Mode]

• Sets the [ISM Method] mode.

• [Normal]: Disables the ISM Method.

• [Orbiter]: Moves the image's position on the screen by 3 pixels in a certain order to remove image sticking.

• [Inversion]: Inverts screen colors to remove image sticking.

• [Color Wash]: Alternately displays a white pattern and a color pattern to remove image sticking.

• [White Wash]: Displays a white pattern to remove image sticking.

• [Washing Bar]: Displays a bar on the screen to make the image move smoothly. You can download a desired image

and display it on the bar.

• [User Image]: Plays your photos or movies using a USB storage device.

[Timer]

• [Immediately]: Performs the ISM function immediately.

• [Repeat]: Performs the ISM function for the amount of time set in [Time] if the still image is maintained for the

period set in [Period].

• [Scheduling]: Performs the ISM function according to settings in [Repeat Day], [Start Time] and [End Time].

[Period]

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• This option is available only when [Timer] is set to [Repeat].

• You can set the period between 1 and 24 hours.

• The ISM function is performed if the still image is maintained for the set period.

[Time]

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• This option is available only when [Timer] is set to [Repeat].

• You can select from among 1 - 10 min / 20 min / 30 min / 60 min / 90 min / 120 min / 180 min / 240 min.

• The ISM function is performed for the set time.

[Bar Image]

• This option is only available when [Washing Bar] is selected.

• [Off]: Displays a bar with a fixed resolution of 300 x 1080, then moves the bar.

• [On]: Displays a user-downloaded image, and moves the image. The image height is fixed at 1080 and the original

width is maintained. However, the width is fixed at 300 if the original width is less than 300.

• If you download only 1 image, the image is displayed alone and the bar moves.

• If multiple images are downloaded, up to 4 images are consecutively displayed per cycle.

[Bar Color]

• This option is applied when [Bar Image] is [Off].

• This option is only available when [Washing Bar] is selected.

• You can choose from 6 colors: [Red] / [Green] / [Blue] / [White] / [Black] / [Gray]

[Bar Transparency]

• This option is only available when [Washing Bar] is selected.

• [Off]: Displays the bar opaquely.

• [On]: Displays the bar translucently. (Transparency: 50 %)

[Bar Direction]

• This option is only available when [Washing Bar] is selected.

• [Left to Right]: The bar moves from left to right.

• [Right to Left]: The bar moves from right to left.

[User Image]

• This option is only available when [User Image] is selected.

• You can choose [Movie] or [Photo].

[Repeat Day]

• This option is available only when [Timer] is set to [Scheduling].

• [None]: When it is set to None, the ISM function is not performed.

• Monday-Sunday: The ISM function is performed on scheduled days and for scheduled period.

[Start Time]

• This option is available only when [Timer] is set to [Scheduling].

• Sets the start time of the ISM function.

[End Time]

• This option is available only when [Timer] is set to [Scheduling].

• Sets the end time of the ISM function.

How to Download an ISM Bar Image in Ez Download

1 In order to download an image in Ez Download, there must be an image file in an ‘ism_bar’ or ‘ISM_BAR’ folder on

your USB storage device.

2 Delete the existing content stored on the internal memory before downloading a new image file. 3 Add “ISMBAR” as a prefix to the name of a file to distinguish the file from others (EPK, Logo, No Signal, etc.). 4 Download an ISM Bar Image in Ez Download.

NOTE

• You can download multiple images up to 5 MB in total.

• The total bit size of images must be under 50 MB for the images to be downloaded.

For example, in the case of a 500 KB image with a resolution of 1920 x 1080, its bit size calculated by image decoding is about 7.91 MB (1920 * 1080 * 32 bit/1024/1024/8). Therefore, if you download 7 images of the same size, the total size of the images is about 3.5 MB, which falls within 5 MB. However, their total bit size is 7.91 MB * 7 = 55.3 MB, which exceeds the maximum bit size of 50 MB, so they cannot be downloaded.

How to Download an ISM Photo/Movie in Ez Download

1 In order to download a user image in Ez Download, there must be an user image file in an “ism or ISM” folder on

your USB storage device.

2 Delete the existing content stored on the internal memory before downloading a new image file. 3 Add [ISMPHO] as a prefix to the name of a file for photos or [ISMMOV] if the file contains movies to distinguish the

file from others (EPK, Logo, No Signal, etc).

4 Download ISM photos or movies in Ez Download.

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[Advanced Setting]

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[General] [Advanced Setting]

[PC/OPS Control]

• [PC/OPS Power Control]: Enable you to control the power of the OPS as you turn on/off the display.

- [Disable]: Disable OPS Power Control.

- [Sync (On)]: Synchronize the monitor's power status only when the monitor is on.

- [Sync (On/Off)]: Synchronize the monitor's power status with the OPS.

• [Control Interface Selection]: This feature enables you to configure communication with the OPS connected to your

monitor.

- [Display]: Enable communication with external serial ports.

- [OPS]: Enable communication with the OPS connected to your monitor.

[Background Image]

This feature enables you to set the default background image.

• [Booting Logo Image]: Change the logo image that appears when the device boots up. If you set this feature to [Off],

the Booting Logo does not appear.

- [Image Download]: Download Booting Logo Image files onto your monitor. In order to download a Booting Logo Image, there must be a Booting Logo Image file in a “LG_MONITOR” on your USB storage device.

NOTE

• The feature to update the Booting Logo Image only supports JPEG files of 1 MB or smaller can be used as Booting

Logo Images.

• Progressively encoded JPEG files are not applicable.

• Make sure that Booting Logo Images have a resolution suitable for the screen resolution of the monitor.

• The maximum resolution for a Booting Logo Image is Full HD (1920 x 1080) and HD (1360 x 768). The minimum

resolution for a Booting Logo Image is 64 x 64.

• [No Signal Image]: Change the image that appears when there is no signal. If you set this option to [Off], no image

appears when there is no signal.

- [Image Download]: Download No Signal Image files onto your monitor. In order to download an image, there must be an No Signal Image file in a “lg_sig” or “LG_SIG” folder on your USB storage device. The maximum total size of images to be downloaded: The total size should not exceed 10240KB (10MB).

NOTE

• The feature to update No Signal Images only supports JPEG files of 1 MB or smaller.

• Progressively encoded JPEG files are not applicable.

• The maximum resolution for a No Signal Image is Full HD (1920 x 1080) and HD (1360 x 768). The minimum

resolution for a Booting Logo Image is 64 x 64.

• No Signal Image files with a resolution of Full HD (1920 x 1080) can cause image sticking.

• Only No Signal Image files with English names are displayed correctly.

[Input Manager]

Specify a label for each input source.

[SIMPLINK Setup]

• When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage.

• [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and E.

• [Standby]: Sets the scenarios for sending and receiving the OpStandBy (0x0c) command. Detailed scenarios are as

follows:

Transmission Reception

[All] O O

[Send Only] O X

[Receive Only] X O

[Off] X X

[Crestron]

• This function enables synchronization with applications provided by Crestron.

• [Server]: This menu sets the server's IP address for the network connection with the server (equipment provided by

Crestron).

• [Port (1024~65535)]: This menu sets the port for the network connection with the server. The default port number

is 41794.

• [IP ID (3~254)]: This menu sets a unique ID for synchronizing with the application.

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Display

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[Picture Mode Settings]

[Display] [Picture Mode Settings]

[Picture Mode]

This feature enables you to choose the optimal picture mode for your installation environment.

• [Mall/QSR], [Transportation], [Education], [Gov./Corp.]: Display the picture optimally for your installation environment.

• [General]: Display the picture at normal contrast, brightness, and sharpness.

• [APS]: Adjust the screen brightness to reduce power consumption.

• [Expert], [Calibration]: Allow an expert, or anyone who loves picture quality, to manually tune to the best picture

quality.

NOTE

• The kinds of [Picture Mode] you can select may vary depending on the input signal.

• [Expert] is an option that allows a picture quality expert to fine-tune the picture quality using a specific image. Thus,

it may not be effective for a normal picture.

[Customize]

• [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to

100, the brighter the screen is.

• [Contrast]: Adjust the difference between the light and dark areas of the picture. The closer the value is to 100, the

greater the difference is.

• [Brightness]: Adjust the overall brightness of the screen. The closer the value is to 100, the brighter the screen is.

• [Sharpness]: Adjust the sharpness of the edges of objects. The closer the value is to 50, the clearer and the sharper

the edge becomes.

• [Color]: Soften or deepen the tints on the screen. The closer the value is to 100, the deeper the colors become.

• [Tint]: Adjust the balance between red and green levels displayed on the screen. The closer to Red 50, the redder the

color will be. The closer to Green 50, the greener the color will be.

• [Color Temperature]: The higher you set the color temperature, the cooler the colors on the screen will feel. The lower

you set the color temperature, the warmer the colors on the screen will feel.

• [Advanced Setting]: Customize the advanced options.

- [Dynamic Contrast]: Optimize the difference between the light and dark parts of the screen according to the brightness of the image.

- [Color Gamut]: Select the range of colors available.

- [Dynamic Color]: Adjust the tint and saturation of the image for a more vivid and lively display.

- [Color Filter]: Accurately adjust color and tint by filtering a specific color area of RGB space.

- [Preferred Color]: Adjust the skin tint, grass tint, and sky tint to your preference.

- [Gamma]: Adjust gamma settings to compensate for the brightness of the input signal.

- [White Balance]: Adjust the overall color fidelity of the screen to your liking. In Expert mode, you can fine-tune the picture using the Method/Pattern options.

- [Color Management System]: Experts use the color management system when they adjust the colors by using the test pattern. The color management system allows you to make an adjustment by selecting from among 6 different color spaces (Red/Yellow/Blue/Cyan/Magenta/Green) without affecting other colors. In a normal picture, you may not notice the color changes you have made.

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