LG 22CNV23K, 24CAV23K User Guide

English

OWNER'S MANUAL

CLOUD MONITOR
(LED LCD MONITOR)

Please read the safety information carefully before using the product.

CLOUD Monitor(LED LCD Monitor) Model
22CNV23K

24CAV23K

www.lg.com

English

ENG

Table of Contents

2

TABLE OF CONTENTS

3 ASSEMBLING AND

PREPARING

3 Unpacking

4 Parts and buttons

5 Lifting and moving the Monitor

5 Setting Up the Monitor set

5 - Attaching the Stand Base

6 - Mounting on a table

6 - Adjusting the angle

7 - Adjusting the stand height

7 - Using the Kensington locking device

8 - Detaching the stand base

8 - Detaching the stand body

8 - Using the cable holder

9 - Swivel stand

9 - Using the Pivot function

10 - Installing the wall mount plate

10 - Mounting on a wall

12 USING THE MONITOR SET

24 TROUBLESHOOTING

26 PRODUCT SPECIFICATION

26 22CNV23K

27 24CAV23K

28 Preset Mode

28 Power Indicator

29 PROPER POSTURE

29 Proper posture for using the monitor

30 USING CLOUD SOLUTION

12 Connecting Input Signal Cable

12 - D-SUB IN connection - PC

13 - DVI connection

14 Connecting LAN/Peripherals

14 - LAN connection

15 - Peripheral device connection

16 - Self Image Adjustment

17 CUSTOMIZING SETTINGS

18 Customizing Settings

18 - Menu Settings

19 - PICTURE

20 - COLOR

21 - DISPLAY

22 - OTHERS

23 - VOLUME

ASSEMBLING AND PREPARING

ASSEMBLING AND PREPARING

Unpacking

Please check whether all the components are included in the box before using the product. If there are
missing components, contact the retail store where you purchased the product. Note that the product and
components may look different from those shown here.

Power CordUser Manual/Card Adaptor

3

English

ENG

Stand Base

One Screw

Cable Holder

15-pin D-SUB Signal Cable

(This cable is not included in all

counties)

CAUTION

Only use an approved LG power adapter.

y

Damage caused by other power adapters is not covered by warranty.

y

NOTE

Note that the components may look different from those shown here.

y

Without prior notice, all information and specifications in this manual are subject to change to improve

y

the performance of the product.
To purchase optional accessories, visit an electronics store or online shopping site or contact the retail

y

store where you purchased the product.

English

ENG

ASSEMBLING AND PREPARING

4

Parts and buttons

Input Connectors
(See p.15 )

Power Indicator

LED On : Power is on

y

LED Off: Power is off

y

(Power Button)

Front Side Buttons

1

Input Connectors (See p.12 to 15)

1

ASSEMBLING AND PREPARING

5

Lifting and moving the Monitor

Please heed the following information when
moving the monitor.

CAUTION

Avoid touching the screen at all times, as this

y

may result in damage to the screen or pixels .

It is recommended to move the Monitor in

y

the box or packing material that the Monitor
originally came in.
Before moving or lifting the Monitor,

y

disconnect the power cord and all cables.
Hold the top and bottom of the Monitor frame

y

firmly. Make sure not to hold the transparent
part area.

Setting Up the Monitor set

Attaching the Stand Base

Place the monitor's screen face down.

1

CAUTION

To protect the screen from scratches, cover

y

the surface with a soft cloth.

Check the

2

the stand body, then mount the
the

position (at the front and rear)

stand body

as shown in the figure.

Stand Body

stand base

of

on

English

ENG

When holding the Monitor, the screen should

y

face away from you to prevent the screen
from scratches.

When transporting the Monitor, do not

y

expose the Monitor to jolts or excessive
vibration.
When transporting the Monitor, keep the

y

Monitor upright, never turn the Monitor on its
side, or tilt towards the left or right.

Stand Base

Using a coin, turn the screw clockwise to se-

3

cure the

stand base.

Stand Base

ASSEMBLING AND PREPARING

6

English

ENG

Mounting on a table

Lift the monitor and place it on the table in an

1

upright position.

100 mm

100 mm

100 mm

away from the wall to

100 mm

100 mm

Install at least
ensure sufficient ventilation.

Adjusting the angle

Place the monitor mounted on the stand base

1

in an upright position.

Adjust the angle of the screen. The angle of

2

the screen can be adjusted up to 5° forwards
and 20° backwards for a comfortable viewing
experience.

Front SideRear Side

WARNING

Connect the adaptor to the monitor, then plug

2

the power cord into the wall outlet.

Press the (Power) button on the front of the

3

monitor to turn on the monitor.

CAUTION

Unplug the power cord prior to moving or

y

installing the monitor. There is risk of electric
shock.

To avoid injury to the fingers when adjusting

y

the screen, do not hold the lower part of the
monitor's frame as illustrated below.

Be careful not to touch or press the screen

y

area when adjusting the angle of the monitor.

ASSEMBLING AND PREPARING

7

Adjusting the stand height

Place the monitor mounted on the stand base

1

in an upright position.

Remove the

2

of the

pin.

Stand Body

The height can be adjusted up to

3

tape

stand body,

attached at the bottom rear

then pull out the

Tape

Locking Pin

locking

120 mm

Using the Kensington locking device

The connector for the Kensington lock is located
on the rear of the monitor.
For more information on installation and usage,
refer to the Kensington lock user manual or visit
the website at http://www.kensington.com.

Connect the monitor to the table with the Kensing-

ton lock cable.

.

English

ENG

CAUTION

Once the pin is removed, it is not necessary

y

to re-insert it to adjust the height.

WARNING

Do not put your finger be-

y

tween the screen and the
base (chassis) when adjust­ing the screen's height.

120.0mm

NOTE

Using the Kensington lock is optional. The

y

accessories can be purchased at your local
electronics store.

English

ENG

ASSEMBLING AND PREPARING

8

Detaching the stand base

Place the monitor's screen face down.

1

To protect the screen from scratches, cover the
surface with a soft cloth.

Using a coin, turn the screw in the stand base

2

counterclockwise. Detach the

stand body

the

.

stand base

Stand Body

from

Using the cable holder

1

Fix the Knob (Cable holder) to the
Hole(Hingebody).

Use one screw to fix the Cable Holder and

2

monitor set.

3

Close the Cable holder.

Stand Base

CAUTION

The components appearing in the illustra-

y

tions may look different from the actual prod­uct.
Do not carry the monitor upside-down as this

y

may cause it to fall off its stand, resulting in
damage or injury.
To avoid damaging the screen when lifting

y

or moving the monitor, only hold the stand or
the plastic cover. This avoids putting unnec­essary pressure on the screen.
Only remove the tape and the locking pin

y

when the monitor is mounted on the stand
base and is in an upright position. Otherwise,
the stand body may protrude, which may
lead to injury.

Detaching the stand body

Place the monitor's screen face down. To

1

protect the screen from scratches, cover the
surface with a soft cloth.

NOTE

The holes are used for wall mount bracket.

y

Varies depending upon your country or

y

model.

Using a screwdriver, remove the four screws

2

and detach the stand from the monitor.

Swivel stand

Image shown may differ from your Monitor

y

set.

Swivel 355 degrees and adjust the angle of the

1

Monitor set to suit your view.

ASSEMBLING AND PREPARING

Be careful with the cables when rotating the

3

screen.

9

English

ENG

Using the Pivot function

The pivot function allows you to rotate the screen
90 degrees clockwise.

Lift the monitor to its highest height to utilize

1

the Pivot function.

Landscape & Portrait : You can rotate the panel

2

90° clockwise. Please be cautious and avoid
contact between the monitor head and the
Stand Base when rotating the screen to access
the Pivot function. If the monitor head touches
the Stand Base, then the Stand Base could
crack.

Head
section

Stand
section

ASSEMBLING AND PREPARING

10

English

ENG

Installing the wall mount plate

This monitor has a VESA compatible mount on the
back. Most mounts will require an LG mounting
plate.

Place the monitor's screen face down. To

1

protect the screen from scratches, cover the
surface with a soft cloth.

Place the wall mount plate on the monitor and

2

align it with the screw holes on the monitor.

Using a screwdriver, tighten the four screws to

3

fix the plate onto the monitor.

Mounting on a wall

Install the monitor at least 100 mm away from the
wall and leave about 100 mm of space at each
side of the monitor to ensure sufficient ventilation.
Detailed installation instructions can be obtained
from your local retail store. Please refer to the
manual to install and set up a tilting wall mounting
bracket.

100 mm

100 mm

100 mm

100 mm

Wall Mount Plate

NOTE

The wall mount plate is sold separately.

y

For more information on the installation, refer

y

to the wall mount plate's installation guide.

If you intend to mount the Monitor set to a wall,
attach Wall mounting interface (optional parts) to
the back of the set.
When you install the Monitor set using a wall
mounting interface (optional parts), attach it
carefully so it will not drop.

Please, Use the screw and wall mount interface

1

in accordance with VESA Standards.

If you use screw longer than standard, the

2

monitor might be damaged internally.

If you use improper screw, the product might be

3

damaged and drop from mounted position. In
this case, LG Electronics is not responsible for
it.

VESA compatible.

4

Please use VESA standard as below.

5

784.8 mm (30.9 inch) and under

y

* Wall Mount Pad Thickness : 2.6 mm

* Screw : Φ 4.0 mm x Pitch 0.7 mm x

Length 10 mm

787.4 mm (31.0 inch) and above

y

* Please use VESA standard wall mount pad

and screws.

ASSEMBLING AND PREPARING

11

Model

22CNV23K

24CAV23K

VESA (A x B)
Stand Screw
Required Screw
Wall Mount Plate
(Optional)

100 x 100

M4

4

LSW 149

CAUTION

Unplug the power cord before moving or in-

y

stalling the monitor to avoid electric shocks.
Installing the monitor on the ceiling or on a

y

slanted wall may result in the monitor falling
off, which could lead to injury. Please use
a LG wall mounting bracket when using a
VESA mount. For more information, contact
your local retail store or a qualified installer.
Applying excessive force when fastening

y

screws may cause damage to the moni­tor. Damage caused in this way will not be
covered by the product warranty.
Use the wall mounting bracket and screws

y

that conform to the VESA standard. Dam­age caused by the use or misuse of inap­propriate components will not be covered
by the product warranty.

English

ENG

NOTE

Use the screws specified in the VESA stan-

y

dard.
The wall mount kit includes the installation

y

guide and necessary parts.
The wall mounting bracket is optional. The

y

accessories can be purchased at your local
retail store.
The length of the screw may differ for each

y

wall mounting bracket. Ensure the correct
length of the screw is used.
For more information, please refer to the user

y

manual for the wall mounting bracket.

English

ENG

USING THE MONITOR SET

12

USING THE MONITOR SET

Connecting Input Signal Cable

This monitor supports the *Plug and Play

y

feature.
*Plug and Play: A feature that allows you to

add a device to your computer, without having
to reconfigure anything or install any manual
drivers.

D-SUB IN connection - PC

D-SUB IN transfers analog video signals from the
PC to the monitor.
Connect the monitor to the PC using the provided
15-pin D-SUB signal cable as illustrated below.

NOTE

Apple Adapter

y

An adapter may be needed for Apple
computers. This adapter can be purchased
from Apple.

USING THE MONITOR SET

13

DVI connection

Transfers digital video signals from the Cloud Mon­itor to an extended monitor.
Connect the Cloud Monitor to an extended monitor
using a DVI cable.

CAUTION

Connect the input signal

y

cable and tighten in the
direction of the arrow. To
prevent disconnection
secure the cable tightly.
Do not press on the screen for a prolonged

y

time. This may cause image distortion.
Do not display a still image on the screen

y

for a prolonged time. This may cause image
retention. If possible, use the screen saver.

NOTE

To connect the monitor to a computer, use

y

the appropriate signal cable (LAN and D­SUB).
A converter can be used to convert the DVI-I

y

input signal to D-SUB input signal.
When connecting the power cord to the out-

y

let, use a grounded (3-hole) multi-socket or a
grounded wall outlet.
The monitor may flicker when turned on in an

y

area of low temperature. This is normal.
Sometimes red, green or blue spots may ap-

y

pear on the screen. This is normal.

English

ENG

USING THE MONITOR SET

14

English

ENG

Connecting LAN/Peripherals

LAN connection

Connect the router or switch to the monitor using a
LAN cable as illustrated below.

NOTE

The LAN cable is sold separately.

y

The following LAN cable type can be used:

y

Standard: IEEE 802.3 ETHERNET
If a device is connected into the earphone

y

out port via a LAN cable, you can adjust the
volume with the volume icon on PC taskbar.
Connect the LAN cable and the peripheral

y

devices prior to booting up the PC.

USING THE MONITOR SET

15

Peripheral device connection

Connect peripheral devices to the monitor using
USB, microphone and headphone ports.

Left

NOTE

Peripheral devices are sold separately.

y

The USB ports on the left and bottom of the

y

monitor can be used to connect the key­board, mouse, and other USB devices.
Cables with angled plugs may have clear-

y

ance issues, use straight plugs when pos­sible.

Angle Type Straight Type

NOTE

English

ENG

Bottom

Headphones, speakers or microphone may

y

1

1

not work normally, depending on the server
PC settings.
Virtual solutions may affect the functions or

y

speed of the specific USB storage device.

English

ENG

USING THE MONITOR SET

16

Self Image Adjustment

Press the power button on the front to turn on
the monitor. When powered on, the

Adjustment"

available for analog [D-SUB input] signals).

function will run automatically (only

"Self Image

NOTE

What is "Self Image Adjustment"? This func-

y

tion runs when the monitor is connected for
the first time and performs automatic image
adjustment for each signal (only available for
analog [D-SUB input] signals) to provide an
optimal screen display.

CUSTOMIZING SETTINGS

CUSTOMIZING SETTINGS

Press the desired button on the bottom of the Monitor set.

1

Change the value of the menu item by pressing the buttons on the bottom of the Monitor set.

2

To return to the upper menu or set other menu items, use the up arrow ( ) button.

17

English

ENG

Select

3

EXIT

to leave the OSD menu.

Monitor set Buttons

Button Description

MENU Activates the main menu.

OSD Lock/Unlock
Functions

VOL

CLOUD

AUTO To adjust the monitor settings, press the AUTO button on the MONITOR SETUP OSD

INPUT Allows selection of the input signal.

EXIT Exits the OSD menu.

(Power Button)

Adjust the volume of the monitor.(only works in Cloud mode)/the left arrow key.

Disconnects the connection when the key is pressed for a few seconds while in Cloud
mode;the right arrow key.

menu (only supported for analog signal).
For optimal screen display, use the following resolution.

Optimal Resolution 22CNV23K: 1680 x 1050

yIf you connect the monitor to a computer using a D-SUB cable, select either the

CLOUD or D-SUB input signal.

yThe initial input signal is D-SUB.

yD-SUB Input: Power On/Off
yCLOUD Input

Monitor Off: Press the power button once then the monitor will be turned off after 5
seconds.
CLOUD Off: Press the power button twice then the monitor and CLOUD connection
will be disabled.
CLOUD On: Press the power button.

Power Indicator When the monitor is in operating mode, the power indicator

Locks/unlocks the OSD screen.

yTo lock the OSD screen, press and hold the MENU button

for several seconds. The "OSD LOCKED" message will be
displayed and the screen will be locked.

yTo unlock the OSD screen, press and hold the MENU

button again for several seconds. The "OSD UNLOCKED"
message will be displayed and the screen will be unlocked.

24CAV23K: 1920 x 1200

will turn Red (on mode).
When the monitor is in power saving mode, the power indica­tor will blink Red.

English

ENG

CUSTOMIZING SETTINGS

18

Customizing Settings

Menu Settings

Press

1

Set the options by pressing the ◄ or ► or ▼

2

MENU

to display the

button on the bottom of the Monitor set

MENU

OSD.

buttons.

Select the "

3

NEXT MENU

" button to enter the more

option settings.

Select

4

EXIT

to leave the OSD menu.

To return to the upper menu or set other menu items,
use the up arrow ( ) button.

Each option is explained below.

MENU D-SUB CLOUD Description

BRIGHTNESS

CONTRAST ● ●

WIDE/ORIGINAL

RESET

● ●

● ●

● ●

To adjust the brightness, contrast of the screen

WIDE

Switch to full screen mode according to input image signal.

ORIGINAL

Change the input image signal ratio to original.
* This function works only if input resolution is lower than Monitor set ratio (16:9).

Restore all factory default settings. Press the
immediately.

buttons to reset

, ►

◄

MENU > NEXT MENU D-SUB CLOUD Description

PICTURE

COLOR GAMMA

DISPLAY HORIZONTAL

OTHERS LANGUAGE

CLOUD:

y

SHARPNESS ● ●

COLOR TEMP

VERTICAL

CLOCK

PHASE

CLOUD

POWER INDICATOR

● ●

●

●

● ●

Using PC via a network.

To adjust the clearness of the screen .

To customize the color of the screen

To adjust the position of the screen

To improve the clarity and stability of the screen

To customize the screen status for a user's operating
environment

PICTURE

Press

1

MENU

to display the

button on the bottom of the Monitor set

MENU

OSD.

CUSTOMIZING SETTINGS

19

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ENG

Select the "

2

option settings.

Enter to

3

Set the options by pressing the ◄ or ► or ▼

4

buttons.

Select

5

To return to the upper menu or set other menu items,
use the up arrow ( ) button.

Each option is explained below.

MENU > NEXT MENU > PICTURE Description

SHARPNESS

NEXT MENU

PICTURE

EXIT

by pressing the ▼ button.

to leave the OSD menu.

" button to enter the more

To adjust the clearness of the screen.

English

ENG

CUSTOMIZING SETTINGS

20

COLOR

Press

1

MENU

to display the

button on the bottom of the Monitor set

MENU

OSD.

Select the "

2

option settings.

Select

3

Enter to

4

Set the options by pressing the ◄ or ► or ▼

5

buttons.

Select

6

To return to the upper menu or set other menu items,
use the up arrow ( ) button.

Each option is explained below.

MENU > NEXT MENU > COLOR Description

GAMMA

COLOR TEMP CUSTOM

NEXT MENU

COLOR

EXIT

by pressing the ► button.

COLOR

by pressing the ▼ button.

to leave the OSD menu.

" button to enter the more

Set your own gamma value. : GAMMA 0, GAMMA 1, GAMMA 2 on the monitor,
high gamma values display whitish images and low gamma values display
blackish images.

• RED:

Set your own red color levels.

• GREEN:

• BLUE:

Select the screen color.

WARM:
MEDIUM:
COOL:

Set your own green color levels.

Set your own blue color levels.

Set the screen to warm color temperature (more red).

Set the screen to medium color temperature.

Set the screen to cool color temperature (more blue).

DISPLAY

Press

1

MENU

to display the

button on the bottom of the Monitor set

MENU

OSD.

CUSTOMIZING SETTINGS

21

English

ENG

Select the "

2

option settings.

Select

3

Enter to

4

Set the options by pressing the ◄ or ► or ▼

5

buttons.

Select

6

To return to the upper menu or set other menu items,
use the up arrow ( ) button.

Each option is explained below.

MENU > NEXT MENU > DISPLAY Description

HORIZONTAL

VERTICAL

CLOCK

PHASE

NEXT MENU

DISPLAY

DISPLAY

EXIT

by pressing the ► button.

by pressing the ▼ button.

to leave the OSD menu.

" button to enter the more

To move image left and right.

To move image up and down.

To minimize any vertical bars or stripes visible on the screen background.The
horizontal screen size will also change.

To adjust the focus of the display. This item allows you to remove any horizontal
noise and clear or sharpen the image of characters.

Only available in D-SUB input mode.

y

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ENG

CUSTOMIZING SETTINGS

22

OTHERS

Press

1

MENU

to display the

button on the bottom of the Monitor set

MENU

OSD.

Select the "

2

option settings.

Select

3

Enter to

4

Set the options by pressing the ◄ or ► or ▼

5

buttons.

Select

6

To return to the upper menu or set other menu items,
use the up arrow ( ) button.

Each option is explained below.

MENU > NEXT MENU > OTHERS Description

LANGUAGE

CLOUD Off

POWER
INDICATOR

NEXT MENU

OTHERS

OTHERS

EXIT

by pressing the ► button.

by pressing the ▼ button.

to leave the OSD menu.

" button to enter the more

To choose the language in which the control names are displayed.

CLOUD is disabled in D-SUB input mode.

On

CLOUD is enabled in D-SUB input mode.

Use this function to set the power indicator on the bottom side of the monitor to
ON or OFF.If you set OFF, it will go off.
If you set ON at any time, the power indicator will automatically be turned on.

VOLUME

Press the

1

display the

Press the ◄ or ► button to adjust the volume.

2

Press the button to enable or disable Mute.

3

VOL

button at the bottom of the monitor to

VOL

OSD menu.

CUSTOMIZING SETTINGS

23

English

ENG

Select

4

Each option is explained below.

MENU > NEXT MENU > VOLUME Description

VOLUME

EXIT

to leave the OSD menu.

Adjusts the volume (only available in CLOUD input mode).

Troubleshooting

24

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ENG

TROUBLESHOOTING

Nothing is displayed on the screen

Is the monitor's power cord plugged in?

Is the power indicator on?

Is the power indicator displaying as
red?

Is the power indicator blinking?

Is the "OUT OF RANGE" message
displayed?

Is the "CHECK SIGNAL CABLE"
message is displayed?

The "OSD LOCKED" message is displayed.

Is the "OSD LOCKED" message
displayed when the MENU button is
pressed?

yCheck if the power cord is correctly plugged in to the outlet.

yCheck the power indicator.

yAdjust the brightness and the contrast.

yIf the monitor is in power saving mode, move the mouse or press any

key on the keyboard to switch the display on.

yCheck if the computer is turned on.

yThis occurs when signals transferred from the PC (video card) are out

of the horizontal or vertical frequency range of the monitor. Please see
the "Product Specification" section of this manual to set the appropri­ate frequency.

yThis is displayed when the signal cable between the PC and the moni-

tor is missing or disconnected. Check the cable and reconnect.

yThe OSD lock feature is enabled to prevent undesired modification

of the OSD settings. Press and hold the MENU button for a couple of
seconds to unlock the OSD. (The "OSD UNLOCKED" message will be
displayed.)

The screen retains an image.

Does image sticking occur even
when the monitor is turned off?

yDisplaying a still image for a prolonged time may cause damage to the

screen, resulting in the retention of the image.

yUse a screen saver to protect the screen when using the monitor for a

prolonged period of time.

NOTE

Vertical Frequency:

y

second like a fluorescent lamp. The number of times the screen is refreshed per second is called
vertical frequency or refresh rate and is represented by Hz.

Horizontal Frequency:

y

The number of horizontal lines displayed in one second

can be calculated by dividing one by the horizontal cycle. This is called horizontal frequency and is
represented by kHz.

In order to display an image, the screen must be refreshed dozens of times per

The time it takes to display one horizontal line is called the horizontal cycle.

Troubleshooting

The image is displayed abnormally.

Does the display area appear un­centered?

Does the screen exhibit vertical
lines?

Does the screen display horizontal
frequencies, or does the text appear
blurred?

Pressing the AUTO button will automatically optimize the screen to the current
display mode.

Pressing the AUTO button will automatically optimize the screen to the current
display mode.

Pressing the AUTO button will automatically optimize the screen to the current
display mode.

NOTE

Check if the video card's resolution or frequency is within the range allowed by the monitor and set to

y

the recommended (optimal) resolution in
Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a

y

dimmed screen, a truncated display area or misalignment of the display.
The configuration procedure may differ depending on your computer and/or operating system. Also,

y

some video cards may not support certain resolutions. If this is the case, contact the computer or
video card manufacturer for assistance.
The AUTO option is only available for D-SUB (analog) signals.

y

Control Panel > Display > Settings.

25

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ENG

The display color is abnormal.

Does the display color appear dis­colored (16 color)?

Does the display color appear un­stable or in monochrome?

Are there spots on the screen?

ySet the color to 24 bit (true color) or higher. In Windows, go to Control

Panel > Display > Settings > Color Quality.

yCheck if the signal cable is connected properly. Re-connect the cable

or re-insert the PC's video card.

yWhen using the monitor, pixilated spots (red, green, blue, white or

black) may appear on the screen. This is normal for the LCD screen.
It is not an error nor is it related to the monitor's performance.

Product Specication

26

English

ENG

PRODUCT SPECIFICATION

22CNV23K

LCD Screen Type

Pixel Pitch

Resolution Maximum Resolution

Recommended Resolution

Video Signal

Input Connector 15-pin D-SUB (Analog)

Power 19 V 2.3 A

AC/DC Adapter Type PA-1650-68, manufactured by LITE-ON TECHNOLOGY CORPORATION.

Dimension/
Weight

Weight (Without
Packaging)

Stand Angle
Adjustment

Environment
Condition

Horizontal Frequency

Vertical Frequency 57 Hz to 63 Hz

Synchronization Separate Sync

Power Consumption:
CLOUD/D-SUB

OUTPUT: 19 V 3.42 A

Monitor Size (Width x Height x Depth)

With Stand

Without Stand

4.4 kg

Forwards/Backwards: -5° to 20° (Monitor)

Operating Condition Temperature: 10°C to 35°C; Humidity: 10% to 80%

Storing Condition Temperature: -20°C to 60°C; Humidity: 5% to 90%

55.8 cm (22 inch) TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Diagonal length of the screen: 55.8 cm

0.282 mm x 0.282 mm

1680 x 1050 @ 60 Hz

1680 x 1050 @ 60 Hz

30 kHz to 67 kHz

On Mode: 18 W(D-sub)/22 W(CLOUD)

Power Saving Mode ≤ 0.5 W(CLOUD mode: 6.5 W)
Off Mode ≤ 0.5 W

50.6 cm x 36.5 cm x 23.9 cm

50.6 cm x 33.9 cm x 4.7 cm

The specifications are subject to change without notice.

Product Specication

27

PRODUCT SPECIFICATION

24CAV23K

LCD Screen Type 60.9 cm (24 inch) TFT (Thin Film Transistor)

LCD (Liquid Crystal Display) Screen
Diagonal length of the screen: 60.9 cm

Pixel Pitch 0.277 mm x 0.277 mm

Resolution Maximum Resolution 1920 x 1200 @ 60 Hz

Recommended Resolution 1920 x 1200 @ 60 Hz

Video Signal Horizontal Frequency 30 kHz to 76 kHz

Vertical Frequency 57 Hz to 63 Hz

Synchronization Separate Sync

Input Connector 15-pin D-SUB (Analog)

Power 19 V 2.3 A

Power Consumption:
CLOUD/D-SUB

AC/DC Adapter Type PA-1650-43, manufactured by LITE-ON TECHNOLOGY CORPORATION

Or type DA-48F19, manufactured by Asian Power Devices Inc.
OUTPUT: 19 V 2.53 A

Dimension/
Weight

Weight (Without
Packaging)

Stand Angle
Adjustment

Environment
Condition

Monitor Size (Width x Height x Depth)

With Stand 55.8 cm x 39.5 cm x 23.9 cm

Without Stand 55.8 cm x 37.0 cm x 4.7 cm

5.1 kg

Forwards/Backwards: -5° to 20° (Monitor)

Operating Condition Temperature: 10°C to 35°C; Humidity: 10% to 80%

Storing Condition Temperature: -20°C to 60°C; Humidity: 5% to 90%

On Mode: 23 W(D-sub)/27 W(CLOUD)

Power Saving Mode ≤ 0.5 W(CLOUD mode: 7 W)
Off Mode ≤ 0.5 W

English

ENG

The specifications are subject to change without notice.

English

ENG

Product Specication

28

Preset Mode

22CNV23K

Display Modes (Resolution)

720 x 400 31.468 70 -/+

640 x 480 31.469 60 -/-

800 x 600 37.879 60 +/+

1024 x 768 48.363 60 -/-

1280 x 1024 63.981 60 +/+

1680 x 1050 65.290 60 -/+ Recommend Mode

Horizontal
Frequency(kHz)

24CAV23K

Display Modes (Resolution)

720 x 400 31.468 70 -/+

640 x 480 31.469 60 -/-

800 x 600 37.879 60 +/+

1024 x 768 48.363 60 -/-

1280 x 1024 63.981 60 +/+

1680 x 1050 65.290 60 -/+

1920 x 1080 67.500 60 +/+

1920 x 1200 74.038 59.95 +/- Recommend Mode

Horizontal
Frequency(kHz)

Vertical
Frequency(Hz)

Vertical
Frequency(Hz)

Polarity(H/V)

Polarity(H/V)

Power Indicator

Mode

On Mode

Power Saving

Off Mode

LED Color

Red

Blinking Red (only 15 seconds)

Off

Proper Posture

29

PROPER POSTURE

Proper posture for using the monitor

Adjust the angle so that the screen is slightly lower than your eyes.

Using the monitor for a prolonged period of time can cause eye fatigue. Take a 10-minute break every

y

hour.
The stand is designed to best support the monitor when the optimal conditions are selected.

y

Adjust the angle of the monitor from -5° to 20° to obtain the best view of the screen.

You should be

looking

slightly down at

the screen.

Adjust the angle
from -5° to 20°

so that there is no re­flection
or glare from the
screen.

English

ENG

Place your hands gently

on the keyboard,

keeping your arms bent at

the elbows

and extended horizontally

in front of you.

Using CLOUD Solution

30

English

ENG

USING CLOUD SOLUTION

NOTE

Menus and functions in CLOUD mode may

y

be slightly different depending on the firm­ware version.You can download the user
manual for each version from the Teradici
homepage: http://www.teradici.com
To check the firmware version, see page

y

<47>.

Connect Screen

The Connect screen is shown during start-up,
except when the portal has been configured for a
managed start-up or auto-reconnect. The logo dis­played above the Connect button can be changed
by uploading a replacement image via the admin
interface.

<Figure 2-2: Network Not Ready>

If the network is connected and IP is being ac­quired, the message "Network connection detect­ed. Acquiring IP address …" is displayed on the
Connection screen. Figure 2-3 shows the message
displayed when the network is ready and the IP is
being acquired.

<Figure 2-1: OSD Connect Screen>

If the network is not properly connected (e.g., dur­ing portal boot up), or connection is being created,
the "Network connection lost. Waiting for connec­tion …" message is displayed on the Connection
screen.
Figure 2-2 shows the message displayed when the
network is not ready.

<Figure 2-3 Acquiring the IP after Network Con-

nected>

The below is the Connection screen displayed

when network is completely ready.

<Figure 2-4: Network Ready>

Using CLOUD Solution

31

If you select the Connect button, the connection
session is started. When the connection is pend­ing, the "Discovering hosts, please wait…" mes­sage is displayed on the OSD local GUI.When the
connection is established, the OSD local GUI will
disappear and be replaced by the session image.

<Figure 2-5: OSD Connect Screen (Connecting)>

OSD Options Menu
Selecting the Options menu will produce a list of
selections. The OSD Options menu contains:

Configuration Window

In the Configuration window, the administrator can
access the window tabs that contain the settings to
configure and manage the portal environment.
The Configuration window has the following tabs:

yNetwork
yLabel
yConnection Management
yDiscovery
ySession
yRDP
yLanguage
yOSD
yReset
yDisplay
yVMware View

Each tab contains OK, Cancel and Apply buttons
to allow the administrator to apply or cancel the
modified settings as well as the Advanced button
for advanced settings.

English

ENG

y

Configuration
y Diagnostics
y Information
y User Settings

Selecting one of the options will produce a settings
window.

<Figure 2-6: OSD Options Menu>

NOTE

Some PCoIP devices have their password

y

protection disabled and can be logged into
the management web page or access the
OSD parameters without a password. The
login page and the OSD's password protec­tion can be enabled in the PCoIP manage­ment console.

Using CLOUD Solution

32

English

ENG

Network Tab

The Network tab allows the administrator to config­ure the portal network parameters.

NOTE

The network parameters can also be con-

y

figured using the Webpage Administration
Interface.

Figure 2-7. Network Configuration

yEnable DHCP

If the Enable DHCP option is selected, a device will
be connected to the DHCP server. that allocates
the IP address, subnet mask, gateway IP address,
and DNS server. If this option is disabled, the
above parameters must be configured manually.

yGateway

The Gateway field contains the gateway IP ad­dress of the device. If DHCP is disabled, this field
is required. If DHCP is enabled, this field cannot be
edited.

yPrimary DNS Server

The Primary DNS Server field contains the primary
DNS IP address of the device. This field is option­al. If DHCP is enabled, this field cannot be edited.

ySecondary DNS Server

The Secondary DNS Server field contains the sec­ondary DNS IP address of the device. This field is
optional. If the DHCP is enabled, this field cannot
be edited.

yDomain Name

The Domain Name field contains the domain name
used, e.g. "domain local". This field is optional. It speci­fies on which domain the host or portal operates.

yFQDN

The FQDN field represents the Fully Qualified Do­main Name of the host or portal. The default value is
PCoIP-host-MAC or PCoIP-portal-MAC, where MAC
is the MAC address of the host or portal. If there is
a domain name, it will be added to the FQDN in the
format of PCoIP-host-MAC.domain.local

NOTE

In order to utilize the FQDN feature, a DNS

y

server, configured properly with DHCP option
81, must be used.

yIP Address

The IP Address field contains the IP address of the
device. If DHCP is disabled, this field is required.
If DHCP is enabled, this field cannot be edited.
This field must contain the correct IP address. If an
incorrect IP address is provided, an OSD message
is displayed prompting the administrator to provide
the correct the IP address.

ySubnet Mask

The Subnet Mask field contains the subnet mask
of the device. If DHCP is disabled, this field is
required. If DHCP is enabled, this field cannot be
edited. This field must have the correct subnet
mask. If an incorrect subnet mask is provided, an
OSD message is displayed prompting the adminis­trator to provide the correct the subnet mask.

yEthernet Mode

The Ethernet Mode field specifies the portal's Eth­ernet mode.
The available options are as follows.

yAuto
y100 Mbps Full-Duplex
y10 Mbps Full-Duplex

If another network device (for example, a switch) is
configured to operate under 10 Mbps Full-Duplex,
100Mbps Full-Duplex or 1GbpsFull-Duplex, the
administrator should always set the Ethernet Mode
field to Auto; and if the device is to operate under
only one speed out of multiple settings, select ei­ther 10 Mbps Full-Duplex or 100 Mbps Full-Duplex.

Using CLOUD Solution

33

<IPv6> Tab
The IPv6 tab is used when the portal is connected
to the network configured with the IP v6.

<Figure 2-8: IPv6 Configuration>

yEnable IPv6

If you select Enable IPv6, the portal in use can be
connected to the network configured with the IPv6.

yLink Local Address

The Link Local Address field is automatically filled
with the IP address of a device.

yGateway

The Gateway field contains the gateway IP ad­dress of the device. Enter the gateway address to
be used by a device.

ySecondary DNS Server

The Secondary DNS Server field contains the sec­ondary DNS IP address of the device. This field is
optional. If DHCPv6 is enabled, this field cannot
beedited.

yDomain Name

The Domain Name field contains the domain name
used, e.g. "domain local". This field is optional. It
specifies on which domain the host or portal oper­ates.

yFQDN

The FQDN field represents the Fully Qualified Do­main Name of the host or portal. The default value
is PCoIP-host-MAC or PCoIP-portal-MAC, where
MAC is the MAC address of the host or portal. If
there is a domain name, it will be added to the
FQDN in the format of PCoIP-host-MAC.domain.
local.

yEnable SLAAC

Select the Enable SLAAC field to use the stateless
auto-configuration of the device.

yEnable Manual Address

Select the Enable Manual Address field to enter
the device address manually.

yManual Address

In the Manual Address field, enter the IP address
manually.

English

ENG

yEnable DHCPv6

To assign the Dynamic Host Configuration Protocol
version 6 (DHCPv6) of a device select the Enable
DHCPv6 field.

yDHCPv6 Addresses

When DHCPv6 is enabled and the device restarts,
the server enters the device addresses automati­cally.

yPrimary DNS Server

The Primary DNS Server field contains the pri­mary DNS IP address of the device. This field is
optional. If DHCPv6 is enabled, this field cannot be
edited.

Using CLOUD Solution

34

English

ENG

Label Tab

The Label tab allows the administrator or host to
add customized information to the portal.

NOTE

The portal label parameters can also be con-

y

figured using the Webpage Administration
Interface.

<Figure 2-9: Label Configuration>

Discovery Tab

The Discovery tab allows the administrator to eas­ily find a portal in the PCoIP system.

NOTE

The Discovery parameters can also be con-

y

figured using the Webpage Administration
Interface.

<Figure 2-9: Label Configuration>

yPCoIP Device Name

In the PCoIP Device Name field, the administrator
can specify a logical name to the host or portal.
The default value is PCoIP-host-MAC or PCoIP­portal-MAC, where MAC is the MAC address of the
host or portal.

yPCoIP Device Description

In the PCoIP Device Description field, the administra­tor can add specific information, such as the endpoint
location, or add a description to the host or portal.
This field cannot be used in the PCoIP firmware and
accessibility is strictly limited to the administrator.

yGeneric Tag

In the Generic Tag field, the administrator can add a
generic tag to the host or portal.
This field cannot be used in the PCoIP firmware and
accessibility is strictly limited to the administrator.

<Figure 2-10: Discovery Configuration>

yEnable Discovery

If the Enable Discovery option is selected, a device
will use SLP Discovery to dynamically locate the
peer device without requiring any information about
the location of the device in the network. This
means that the configuration and maintenance
work in a complicated system can be significantly
reduced.
As SLP Discovery requires a multicast-enabled
router, the recommended search structure is DNS­SRV Discovery.

Using CLOUD Solution

35

Session Tab

The Session tab allows the administrator to set the
method to connect the device to a peer device.

NOTE

The Session parameters can also be con-

y

figured using the Webpage Administration
Interface.

<Figure 2-11: Session Configuration>

yConnection Type

The Connection Type field allows the user to select
the device to be connected with the portal.
The Connection Type field has following options:

yDirect to Host
yDirect to Host + SLP Host Discovery
yView Connection Server
yView Connection Server + Auto-Logon
y View Connection Server + Kiosk
y View Connection Server + Imprivata OneSign
y Connection Management Interface

See below for information how to set for each op­tion.

<Figure 2-12: Direct to Host Setting>

yDirect to Host

You can view the screen of the host PC by estab­lishing 1:1 connection between the PCI host card
connected to the host PC through the entered IP
address of the host PC and the portal.

yDNS Name or IP Address

Enter the DNS name or IP address of the host PC.

English

ENG

English

ENG

Using CLOUD Solution

36

<Figure 2-13: Advanced Settings for Direct to

Host>

yEnable Auto-Reconnect

If this option is selected, reconnection is attempted
automatically when a session is disconnected or
the user is logged off.

yDirect to Host + SLP Host Discovery

You can view the screen of the host PC by discov­ering the host PC within the network and estab­lishing 1:1 connection between the PCI host card
connected to the host PC and the portal.

NOTE

This setting is provided only for the client.

y

yEnable Peer Loss Overlay

The "Connection Lost" message is displayed.The
display is the same as in the VDI environ-ment.
The default is Disable.

NOTE

This setting is provided only for the client.

y

y Enable Preparing Desktop Overlay

If this option is selected, the "Preparing Desk-top"
message is displayed on the screen when the user
is logged in.

y Disconnect Message Filter

This option determines the type of message to
display when a session is disconnected.

- Show All: Shows all the error messages.

- Show Error and Warning Only: Shows the
error and warning messages only.

- Show Error Only: Shows the error messages
only.

- Show None: Shows nothing.

<Figure 2-14: Direct to Host + SLP Host Discovery Set-

tings>

<Figure 2-15: Advanced Settings for Direct to Host

+ SLP Host Discovery>

yEnable Auto-Reconnect

If this option is selected, reconnection is attempted
automatically when a session is disconnected or
the user is logged off.

Using CLOUD Solution

y View Connection Server

In the Session tab, you can select to enable the
user client to access the VMware View Connec­tionServer. To do this, select View Connection
Server for Connection Type.

37

English

ENG

NOTE

This setting is provided only for the client.

y

yEnable Peer Loss Overlay

The "Connection Lost" message is displayed.The
display is the same as in the VDI environ-ment.
The default is Disable.

NOTE

This setting is provided only for the client.

y

y Enable Preparing Desktop Overlay

If this option is selected, the "Preparing Desk-top"
message is displayed on the screen when the user
is logged in.

y Disconnect Message Filter

This option determines the type of message to
display when a session is disconnected.

- Show All: Shows all the error messages.

- Show Error and Warning Only: Shows the
error and warning messages only.

- Show Error Only: Shows the error messages
only.

- Show None: Shows nothing.

<Figure 2-16: View Connection Server Setting>

yDNS Name or IP Address

Enter the DNS name or IP address of the VM­ware View Connection Server.

English

ENG

Using CLOUD Solution

38

<Figure 2-17: Advanced Settings for View Connec-

tion Server>

yDesktop Name to Select

Enter the name of the pool/desktop which the
user client uses upon starting a session.

yPort

For the default setting, leave the port field empty.
When the VMware View Connection Server uses
the SSL authentication, enter 443 in the Port field.If
the server where a user tries to access uses a port
other than a general port, enter the port.

y Auto Connect

If this option is enabled, the selected VMware View
Connection Server is automatically connected
when the user client is powered on.
If the Auto Connect option is enabled, you should
turn the user client off and turn it on again at least
once.

y Remember Username

If this option is selected, the username which is
previously used to access the VMware View
Connection Server is automatically entered in the
username field.

y Auto Launch if Only One Desktop

If this option is selected, connection is established
to the desktop when there is only one virtual desk­top that a user wants to access.

y Use OSD logo for View banner

If this option is enabled, you can change the OSD
logo of PCoIP during the login.

y Prefer GSC-IS

If this option is selected, the GCS-IS interface
is used when a smart card supports more than
one interface. If the smart card supports only one
interface, it is not used.

NOTE

This setting is provided only when a smart

y

card is used.

y Enable Peer Loss Overlay

If this option is selected, the "Network Connection
Lost" message is displayed on the screen when it
is confirmed that the network is disconnected.
The display is the same as in the VDI environ­ment. The default is Disable.

NOTE

This setting is provided only for the client.

y

y Enable Preparing Desktop Overlay

If this option is selected, the "Preparing Desk­top" message is displayed on the screen when the
user is logged in.

y Disconnect Message Filter

This option determines the type of message to
display when a session is disconnected.

- Show All: Shows all the error messages.

- Show Error and Warning Only: Shows the
error and warning messages only.

- Show Error Only: Shows the error messages
only.

- Show None: Shows nothing.

NOTE

The OSD logo can be uploaded using the

y

Webpage Administration Interface.

yView Connection Server with Auto-Logon

In the Session tab, you can select to enable the
user client to automatically access the VMware
View Connection Server.To do this, select View
Connection Server with Auto-Logon for Connection
Type.

<Figure 2-18: View Connection Server with Auto-

Logon Setting>

yDNS Name or IP Address

Enter the DNS name or IP address of the VM­ware View Connection Server.

yUsername

Enter the username for the user client.

yPassword

Enter the password for the user client.

yDomain

Enter the domain name.

Using CLOUD Solution

<Figure 2-19: Advanced Settings for View Connec-

tion Server with Auto-Logon>

yDesktop Name to Select

Enter the name of the pool/desktop which the
user client uses upon starting a session.

yPort

For the default setting, leave the port field empty.
When the VMware View Connection Server uses
the SSL authentication, enter 443 in the Port field.If
the server where a user tries to access uses a port
other than a general port, enter the port.

y Auto Connect

If this option is enabled, the selected VMware View
Connection Server is automatically connected
when the user client is powered on.
If the Auto Connect option is enabled, you should
turn the user client off and turn it on again at least
once.

y Remember Username

If this option is selected, the username which is
previously used to access the VMware View
Connection Server is automatically entered in the
username field.

y Auto Launch if Only One Desktop

If this option is selected, connection is established
to the desktop when there is only one virtual desk­top that a user wants to access.

y Use OSD logo for View banner

If this option is enabled, you can change the OSD
logo of PCoIP during the login.

39

English

ENG

NOTE

The OSD logo can be uploaded using the

y

Webpage Administration Interface.

Using CLOUD Solution

40

English

ENG

y Prefer GSC-IS

If this option is selected, the GSC-IS interface
is used when a smart card supports more than
one interface. If the smart card supports only one
interface, it is not used.

NOTE

This setting is provided only when a smart

y

card is used.

y Enable Peer Loss Overlay

If this option is selected, the "Network Connection
Lost" message is displayed on the screen when it
is confirmed that the network is disconnected.
The display is the same as in the VDI environ­ment. The default is Disable.

NOTE

This setting is provided only for the client.

y

yView Connection Server + Kiosk

Select View Connection Server + Kiosk to use
the kiosk mode. You can configure the View Con­nection Server + Kiosk mode using the Webpage
Administration Interface.

NOTE

You cannot use the kiosk mode by connect-

y

ing to the host PC.

y Enable Preparing Desktop Overlay

If this option is selected, the "Preparing Desk­top" message is displayed on the screen when the
user is logged in.

y Disconnect Message Filter

This option determines the type of message to
display when a session is disconnected.

- Show All: Shows all the error messages.

- Show Error and Warning Only: Shows the
error and warning messages only.

- Show Error Only: Shows the error messages
only.

- Show None: Shows nothing.

<Figure 2-20: View Connection Server + Kiosk

Setting>

y DNS Name or IP Address

Enter the DNS name or IP address of the VM­ware View Connection Server.

y Username

Select the type of username that matches the de­vice name used in the VMware View Con­nection Server.

y Password

Enter the password for the user client.

<Figure 2-21: Advanced Setting for View Connec-

tion Server + Kiosk>

yPort

For the default setting, leave the port field empty.
When the VMware View Connection Server uses
the SSL authentication, enter 443 in the Port field.
If the server where a user tries to access uses a
port other than a general port, enter the port.

yUse OSD logo for View banner

If this option is enabled, you can change the OSD
logo of PCoIP during the login.

Using CLOUD Solution

y Enable Preparing Desktop Overlay

If this option is selected, the "Preparing Desk­top" message is displayed on the screen when the
user is logged in.

y Disconnect Message Filter

This option determines the type of message to
display when a session is disconnected.

- Show All: Shows all the error messages.

- Show Error and Warning Only: Shows the
error and warning messages only.

- Show Error Only: Shows the error messages
only.

- Show None: Shows nothing.

y View Connection Server + Imprivata OneSign

Connection

Select View Connection Server + Imprivata One­sign Connection to use the Imprivata One­sign Connection for the client authentication.

41

English

ENG

NOTE

The OSD logo can be uploaded using the

y

Webpage Administration Interface.

y Enable Peer Loss Overlay

If this option is selected, the "Network Connection
Lost" message is displayed on the screen when it
is confirmed that the network is disconnected.
The display is the same as in the VDI environ­ment. The default is Disable.

NOTE

This setting is provided only for the client.

y

<Figure 2-22: View Connection Server + Imprivata One-

Sign Connection Setting>

y Bootstrap URL

Enter the IP address or FQDN information of the
server which performs the OneSign au­thentication.

English

ENG

Using CLOUD Solution

42

<Figure 2-23: Advanced Settings for View Connec-

tion Server + Imprivata OneSign Connection>

y Remember Username

If this option is selected, the username which is
previously used to access the VMware View
Connection Server is automatically entered in the
username field.

y Use OSD logo for View banner

If this option is enabled, you can change the OSD
logo of PCoIP during the login.

y Enable Preparing Desktop Overlay

If this option is selected, the "Preparing Desk­top" message is displayed on the screen when the
user is logged in.

y Disconnect Message Filter

This option determines the type of message to
display when a session is disconnected.

- Show All: Shows all the error messages.

- Show Error and Warning Only: Shows the
error and warning messages only.

- Show Error Only: Shows the error messages
only.

- Show None: Shows nothing.

y Connection Management Interface

In the Connection Management Interface setting,
you can manage the connection by entering the IP
address for connection management instead of us­ing the IP address of the VMware View Connection
Server and can select to enable or disabled the
management interface.

NOTE

The OSD logo can be uploaded using the

y

Webpage Administration Interface.

y Prefer GSC-IS

If this option is selected, the GCS-IS interface
is used when a smart card supports more than
one interface. If the smart card supports only one
interface, it is not used.

NOTE

This setting is provided only when a smart

y

card is used.

y Enable Peer Loss Overlay

If this option is selected, the "Network Connection
Lost" message is displayed on the screen when it
is confirmed that the network is disconnected.
The display is the same as in the VDI environ­ment. The default is Disable.

NOTE

This setting is provided only for the client.

y

<Figure 2-24: Connection Management Interface

Setting>

y DNS Name or IP Address

Enter the DNS name or IP address of the VMware
View Connection Server.

<Figure 2-25: Advanced Settings for Connection

Management Interface>

y Enable Peer Loss Overlay

If this option is selected, the "Network Connection
Lost" message is displayed on the screen when it
is confirmed that the network is disconnected.
The display is the same as in the VDI environ­ment. The default is Disable.

Using CLOUD Solution

Language Tab

The Language tab allows the administrator to set
the OSD language.

NOTE

The Language parameters can also be con-

y

figured using the Webpage Administration
Interface.

43

English

ENG

NOTE

This setting is provided only for the client.

y

y Enable Preparing Desktop Overlay

If this option is selected, the "Preparing Desk­top" message is displayed on the screen when the
user is logged in.

y Enable Event Log Notification

With this option, you can select whether to allow
the host and client device to send their event log
information to the Connection Management Server.

y Disconnect Message Filter

This option determines the type of message to
display when a session is disconnected.

- Show All: Shows all the error messages.

- Show Error and Warning Only: Shows the
error and warning messages only.

- Show Error Only: Shows the error messages
only.

- Show None: Shows nothing.

<Figure 2-26: Language Configuration>

yLanguage

The Language field is used to set the display
language of the OSD and the user level event log
messages.

yKeyboard Layout

The Keyboard Layout field allows the administrator
to modify the keyboard layout.

Using CLOUD Solution

44

English

ENG

OSD Tab

The OSD tab allows the administrator to modify the
On Screen Display (OSD) parameters.

NOTE

The OSD parameters can also be configured

y

using the Webpage Administration Interface.

Display Tab

The Display tab allows the user to configure the
EDID function of the monitor.

NOTE

The Enable display override function can be

y

used when the EDID function of the monitor
is not running.

<Figure 2-27: OSD Configuration>

yScreen-Saver Timeout

The Screen-Saver Timeout field allows the ad­ministrator to set a time limit for the screen saver.
The time limit is defined in seconds. The maximum
time is 9999 seconds. If it is set to 0 seconds, the
screen saver will be turned off.

<Figure 2-28: Display Configuration>

Using CLOUD Solution

45

Reset Tab

The Reset tab allows the administrator to reset all
configurable parameters stored in Flash.

NOTE

The Reset function can also be accessed

y

through the Webpage Administration Inter­face.

Diagnostics Window

In the Diagnostics window, the administrator can
access the window tab to diagnose the portal. The
Diagnostics window has the following tabs:

yEvent Log
ySession Statistics
yPCoIP Processor
yPing

Each tab has the Close button to close the window.

Event Log Tab

The Event Log tab allows the administrator to view
and delete the event log messages from the portal.

NOTE

The event log (regardless of the quantity)

y

can also be reset using the Webpage Admin­istration Interface.

English

ENG

<Figure 2-29: Reset>

yReset Parameters

Pressing the Reset Parameters button will reset all
settings and options to the factory default settings.
When this button is pressed, an OSD message is
displayed. This is to prompt the administrator and
prevent accidental reset.

<Figure 2-30: Event Log>

yView Event Log Message

The View Event Log Message field displays the log
messages accompanied by the timestamp informa­tion. The following two buttons are available:

yRefresh

The Refresh button refreshes the displayed event
log messages.

yClear

The Clear button clears all event log messages.

Using CLOUD Solution

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Session Statistics Tab

The Session Statistics tab allows the administrator
to view the PCoIP specific statistics of the last ac­tive PCoIP session from the portal.

NOTE

The session statistics (regardless of the

y

quantity) can also be viewed using the Web­page Administration Interface.

PCoIP Processor Tab

The PCoIP Processor tab allows the administrator
to view the portal PCoIP processor's uptime since
its last booting.

NOTE

The PCoIP Processor Uptime can also be

y

viewed using the Webpage Administration
Interface.

<Figure 2-31: Session Statistics>

yPCoIP Packets Statistics

yPCoIP Packets Sent

The PCoIP Packets Sent field shows the total
number of PCoIP packets sent from the portal
to the host in the last active session.

yPCoIP Packets Received

The PCoIP Packets Received field shows the
total number of PCoIP packets received from
the host to the portal in the last active session.

yPCoIP Packets Lost

The PCoIP Packets Lost field shows the total
number of PCoIP packets lost in the last ac­tive session.

yBytes Statistics

yBytes Sent

The Bytes Sent field shows the total number
of bytes sent in the last active session.

yBytes Received

The Bytes Received field shows the total
number of bytes received in the last active
session.

yRound Trip Latency

The Round Trip Latency field shows the total
round-trip PCoIP system (e.g. from the portal to
the host, then back to the portal) and the network
latency in milliseconds (+/- 1 ms).

<Figure 2-32: PCoIP Processor>

Ping Tab

The Ping tab allows the administrator to perform a
ping test to the device and check if it can reach the
overall IP network. This is useful to check whether
the device can reach the host.

NOTE

The Ping tab has no corresponding menu in

y

to the Webpage Administration Interface of
Section 1.

<Figure 2-33: Ping>

yPing Settings

yDestination

The IP address or FQDN to perform the ping
test.

yInterval

The interval between the ping packets.

yPacket Size

The size of the ping packet.

yPackets

ySent

The number of ping packets sent.

yReceived

The number of ping packets received.

Information Window

In the Information window, the administrator can
access the Version tab that contains the device
related information.

NOTE

The version information can also be viewed

y

using the Webpage Administration Interface.

Using CLOUD Solution

<Figure 2-34: Version>

yVPD Information

The Vital Product Data (VPD) is information that
uniquely identifies each portal or host.

yMAC Address

The portal MAC address

yUnique Identifier

The portal ID

ySerial Number

The portal serial number

yFirmware Part Number

The part number of the PCoIP firmware

yHardware Version

The portal hardware version

yFirmware Information

The Firmware Information shows the details of the
current PCoIP firmware.

yFirmware Version

The current PCoIP firmware version

yFirmware Build ID

The current PCoIP firmware revision code

yFirmware Build Date

The current PCoIP firmware build date

PCoIP Processor Revision

This shows the PCoIP processor's revision code.
TERA1x00 Revision A silicone is denoted by 0.0
and TERA1x00 Revision B silicone is denoted by

1.0.

yBoot Loader Information

The Boot Loader Information shows the details of
the current PCoIP boot loader.

yBoot Loader Version

The current PCoIP boot loader version

yBoot Loader Build ID

The current PCoIP boot loader revision code

yBoot Loader Build Date

The current PCoIP boot loader build date

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Using CLOUD Solution

48

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User Settings Window

In the User Settings window, the administrator can
access the tab to select the mouse and keyboard
and define the PCoIP image quality.
The User Settings window has the following tabs:

yVMware View
yMouse
yKeyboard
yImage
yDisplay Topology
yTouch Screen

y VMware View Tab

The VMware View tab allows user to specify the
client behavior for when a user cannot check the
secure connection to a server.

Mouse Tab

The Mouse tab allows the user to modify the OSD
and RDP session's mouse cursor speed setting.

NOTE

The OSD mouse cursor speed setting does

y

not affect the mouse cursor settings when
a PColP session is active unless the Local
Keyboard Host Driver function is being used
(see PColP Host Software User Guide for
more information).
The Mouse tab has no corresponding menu

y

in the Webpage Administration Interface of
Section 1.

<Figure 2-35: VMware View>

yReject the unverifiable connection (Secure)

Connection can be established only when the cer­tificate is verified and otherwise it cannot.

y Warn if the connection may be insecure (De-

fault)

The authentication status is checked and a warn­ing message is displayed, if required. However,
there is no connection limit.

y Allow the unverifiable connection (Not Se-

cure)

No authentication is required and no connec-tion
limit exists.

<Figure 2-36: Mouse>

yMouse Speed

The Mouse Speed field allows the user to set the
portal's mouse cursor speed.

NOTE

The Mouse Speed can also be configured via

y

the PCoIP Host Software. For more informa­tion on using the PCoIP Host Software, refer
to the PCoIP Host Software User Guide.

Using CLOUD Solution

49

Keyboard Tab

The Keyboard tab allows the user to modify the
OSD and RDP session's keyboard repeat setting.

NOTE

The OSD keyboard setting does not affect

y

the keyboard settings when a PColP session
is active unless the Local Keyboard Host
Driver function is being used (see PColP
Host Software User Guide for more informa­tion).
The Keyboard tab has no corresponding

y

menu in the Webpage Administration Inter­face of Section 1.

Image

The Image tab allows a user to change the image
settings on the PCoIP system.

NOTE

The Image parameters can also be con-

y

figured using the Webpage Administration
Interface.

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ENG

<Figure 2-37: Keyboard>

yKeyboard Repeat Delay

The Keyboard Repeat Delay field allows the user
to set the portal's keyboard repeat delay.

yKeyboard Repeat Rate

The Keyboard Repeat Rate field allows the user to
set the portal's keyboard repeat rate.

yRepeat Settings Test Box

The Repeat Settings Test Box allows the user to
test the selected keyboard settings.

<Figure 2-38: Image>

yMinimum Image Quality

The Minimum Image Quality slider allows the ad­ministrator to make compromises between image
quality and frame rate when network bandwidth
is limited. Sometimes, lower-quality images at a
higher frame rate may be required, while at other
times, higher-quality images at a lower frame rate
may be preferred.
In environments where the network bandwidth is
limited, moving the slider towards Reduced en­sures higher frame rates;
moving the slider towards Perception-Free ensures
higher image quality. When network bandwidth is
not limited, the PCoIP system will maintain percep­tion-free quality regardless of the Minimum Image
Quality setting.

Using CLOUD Solution

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yDisplay Topology Tab

The Display Topology tab allows the user to specify
the position and alignment of a connected second­ary monitor.

NOTE

It is applicable when the VMware View Con-

y

nection Server version is 4.5 or later.

yTouch Screen Tab

The Touch Screen tab allows the user to specify
the touch sensitivity and alignment when the moni­tor supports the touch screen function.

<Figure 2-39: Display Topology>

yEnable Configuration

When this option is selected, you can set the
display position and alignment. You can save the
settings by clicking the Apply or OK button, and
the settings will be reset if you initialize the monitor
set.

yDisplay Layout

This option allows the user to specify the direction
of monitor connection: vertical or horizontal.

yAlignment

This option allows the user to specify the align­ment position of the monitor to be connected when
there is a resolution difference between the two
monitors.

yPrimary

This option allows the user to change the primary/
secondary settings of the connected monitor.

<Figure 2-40: Touch Screen>

yEnable right click on hold

If this option is selected, clicking and holding the
touch screen for several seconds works the same
as the mouse right click.

yRight Click Delay

This option allows the user to make moving the
pointer position work the same as the mouse right
click. You can also specify the distance to move
(from Long to Short).

yTouch screen calibration

The alignment of a touch screen is started when
clicking the Start button.

Make sure to read the Safety Precautions before
using the product.
Keep the Owner’s Manual (CD) in an accessible
place for future reference.
The model and serial number of the SET is
located on the back and one side of the SET.
Record it below should you ever need service.

MODEL

SERIAL

To obtain the source code under GPL, LGPL,
MPL and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com .
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such
as the cost of media, shipping and handling)
upon email request to [e-mail].
This offer is valid for three (3) years from the
date on which you purchased the product.