LEXUS MCV30R service bulletin

Lexus Australia

Lexus Australia. A division of Toyota Motor Corporation Australia Limited ABN 64 009 686 097

Cnr Captain Cook Drive & Gannons Road, Caringbah, NSW 2229 Telephone [phone] Facsimile [phone] Postal PO Box 187, Caringbah, NSW 2229 Web

www.lexus.com.au

PROTECTED

Safety Recall Campaign – Drivers Side Airbag - 1522L

Models: Lexus ES300 (MCV30)

Published: 24 May 2021 – Operation Code: 1522L

BACKGROUND

This Lexus Service Letter is further to Dealer facsimile dated 2nd January 2002 on this subject.

As previously advised, investigations by Toyota Motor Corporation have determined that a requirement exists for the
initiation of a safety related recall campaign on 94 Lexus ES300 vehicles. This recall is to be conducted in accordance with
the FCAI Code of Practice for Safety Related Recalls.

DESCRIPTION OF PROBLEM

On these Lexus ES300 vehicles, it is possible that during airbag deployment, the bottom seam of the driver’s side airbag
module cover (i.e. the horn pad) may be torn away, allowing the cover to completely detach from the airbag module. If this
occurs, there is a possibility that the detached cover may strike the driver and may cause personal injury.

INVOLVED VEHICLES

Lexus ES300 (MCV30) vehicles produced between the 30th July 2001 and 25th October 2001 (refer VIN range on the
following page) are being recalled. As stated above a total number of 94 vehicles are involved.

Note:
Although the affected vehicles are within the above identification range, not all vehicles in this range are involved.

TIMING / OWNER NOTIFICATION

Lexus contacted all owners of involved vehicles by telephone and letter on 8th of January 2002 advising them of the need
for this campaign.

CORRECTION PARTS REQUIRED TO COMPLETE THIS CAMPAIGN

PROTECTED

RECALL CAMPAIGN IDENTIFICATION LABEL

If this recall campaign has already been completed on a vehicle, a recall campaign Identification Label specifying campaign
code ‘1522L’ will be affixed to the right-hand side ‘A’ pillar, as shown below.

REQUEST TO VEHICLE OWNERS

Please contact your nearest / preferred Lexus dealer to confirm if your vehicle is outstanding for this recall campaign.

Please have your vehicle VIN number available when contacting Lexus Dealers.

If vehicle is outstanding for this recall campaign, your Lexus Dealer will make an appointment to complete this recall
campaign on your vehicle.

WHERE CAN I FIND MY VIN?

VIN number location varies by model.

For information on how to find the VIN position specific to your vehicle, please search "vehicle identification number" in the
alphabetical index at the rear of your Owner's Manual.

## / ## / ##

PROTECTED

Sample Customer Letter

Dear Lexus Owner,
Thank you for having purchased your new Lexus ES300.
Lexus is dedicated to providing vehicles of outstanding quality and value. As part of our

constant efforts to provide the best in customer satisfaction, we have decided to
introduce a Safety Recall Campaign involving your vehicle.

On certain Lexus ES300’s, it is possible that during airbag deployment, the bottom seam
of the driver’s side airbag module cover which retains the cover on the module (horn
pad) after deployment may be torn away, allowing the cover to completely detach from
the air bag module. If this occurs, there is a possibility that the detached cover may strike
the driver and may cause personal injury.

Our records indicate that your vehicle was manufactured within the production range of
suspect airbags, and accordingly, Lexus would like to replace the driver’s side airbag
with a new level airbag, at NO COST to you.

Accordingly, would you kindly contact your Lexus dealer as soon as possible to schedule
an appointment to have the airbag replacement carried out.

The labour time to replace the airbag module is approximately 30 minutes. However,
depending upon the dealer’s work schedule, it may be necessary to make your vehicle
available for a longer period of time.

Please present this notice to the dealer when you take the vehicle in for your
appointment.

If you no longer own the vehicle, or if you have any questions relating to this safety
recall, please contact any Lexus dealer, a list of which is enclosed for your convenience,
or call the Lexus help line on Freecall 1800153987.

We have sent this notice in the interest of your continued satisfaction with our products
and we sincerely regret any inconvenience that this condition may cause you.

Thank you again for being a valuable part of the Lexus family.
Yours faithfully,

Lexus Australia.