Lexmark Z601, Z602, Z603, Z604, Z605 User Guide

Z600 Series Color Jetprinter™

User’s Guide for Mac OS 9

• Setup troubleshooting

A checklist to find solutions to common setup problems.

• Printer overview

Learn about the printer parts and the printer software.

• Printing ideas

How to print several projects on various types of paper.

• Maintenance

Caring for your cartridges and orderi ng supplies.

• General tr ou bleshooting

Error messages , print quality proble ms, paper jams , and much more.

January 2003

www.lexmark.com

Edition: January 2003

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK

INTERNATIONAL, INC ., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

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This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

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Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners.

Chapter 1: Printer overview .......................................................... 5

Understanding the printer parts................. ..................................................... 5

Understanding the printer software...................................... .. ........................ 6

Chapter 2: Printing ideas............................................................. 12

Printing on pla in p a per .................................. ............................. .................. 12

Printing phot o s .......... ................ ............................. ............................ .......... 13

Printing on premium paper........................................................................... 15

Printing on both sides of the paper............................................................... 17

Printing card s ........................ ............................ ............................. .............. 19

Printing envelopes........................................................................................ 21

Printing color images in black and white............... .. ...................... .. ............. 23

Printing a booklet ......................................................................................... 24

Printing labels............................................................................................... 27

Printing handouts ........................................................................................ 29

Printing iron-on transfers.............................................................................. 32

Printing transparencies............ ............................ ............................. ............ 34

Printing your document in reverse order ...................................................... 36

Printing a banner....................................... ................................................... 37

Printing a poster........................................................................................... 39

Printing on cu st o m si ze p ap e r. .. ....................................................... ............ 42

Chapter 3: Maintenance............................................................... 44

Replacing the print cartridges... .................................................................... 44

Specify cartridge settings in the printer software.......................................... 47

Aligning the p rin t ca rt ridges......... ............................. .................................... 47

Improving print quality.................................................................................. 48

Contents

Preserving the print cartridges ..................................................................... 49

Ordering supplies............................................. ................ ............................ 50

Chapter 4: Setup troubleshooting.............................................. 51

Troubleshooting checklist............................................................................. 51

When I insert the printer software CD, nothing happens.... ...................... .... 52

Solving printer software installation problems.............................................. 52

Chapter 5: General troubleshooting........................................... 55

Solving network printing problems, if the printer is connected to

a network adapter............ .. ........................................................................... 55

Understanding error messages and flashing lights........................... ........... 56

Resolving unsuccessful or slow printing....................................................... 57

Recovering when your computer stops responding............................ ......... 59

Clearing paper misfeeds or jams......... ...................... .. ...................... .. ......... 60

Solving print quality problems ...................................................................... 61

Solving specialty media problems................................................................ 64

Notices........................................................................................... 66

Glossary......................................................................................... 68

Index............................................................................................... 72

Contents

Printer overvie w

Understanding the printer parts

Paper support

Button

Pap er guide

Front cover

Paper exit tr ay

USB cable connector

Printer overview

Power supply connector

Use this: When you want to:

Button • Turn the printer on or off.

• Eject paper from the printer.

• Cancel print jobs.

• Check the printer status. For more information, see “Understanding error messages and flashing lights” on page 56.

Front cover • Install or change print cartridges.

• Clear a paper jam.

Paper exit tray Stack paper after printing. Paper guide Make sure paper feeds correctly into the printer. Paper support Keep paper straight in the printer. Power supply connector Connect the power supply to the printer. USB cable connector Connect the printer to the computer with a USB cable.

Understanding the printer software

Your printer integrates with t he P age Setup dialog bo x and Print dialog bo x that come with Mac OS 9. The CD that comes with your printer also includes the Control Panel.

To customize the settings for your document, refer to the “Page Setup dialog box” on page 7 and the “Print dialog box ” on page 8. For more inf o rmation on which sett ings to sel ect f o r yo ur document, see “Printing ideas” on page 12. When you install the printer software, the Page Setup and Print dialog boxes are set to these default settings:

Print Quality: Normal Paper Type: Plain Paper Size: A4 or Letter Orientation: Portrait

Understanding the printer software

Page Setup dialog box

While the document you want to print is open, use the Page Setup dialog box to select set tings such as paper size. To customize the settings in the Page Setup dialog box:

1 From the software program, choose File Pag e Setup.

2 Change the settings as needed.

From the pop-up menu in the upper left corner, choose:

General Paper Size Choose a paper size or create a custom paper size.

Watermark Watermark Choose a watermark design.

Your current software program Select program-specific options for printing. The program

Make selections from:

Scaling Change the scaling value of your document. Valid values are

Orientation Choose between portrait and landscape.

Density Adjust from light to heavy watermark imprint. Scaling Resize your watermark des ig n.

When you want to:

between 25% and 400%.

name and the options available vary according to the program used.

Note: For more information about these settings, click Help.

3 Click OK to apply the settings and close the Page Setup dialog box.

Understanding the printer software

Print dialog box

While your document is open, you can use the Print dialog box to select settings that affect the appearance of your document. To customize the settings in the Print dialog box:

1 From the software program, choose File Print.

2 Change the settings as needed.

From the pop-up menu in the upper left corner, choose:

General Copies Specify the number of copies to print (from 1 to 999).

Paper Type/ Quality

Select: When you want to:

Collated Sort multiple copy jobs. Pages Print all of the pages in a document or print a range of pages. Wait for

pages to dry Paper Type Choose Plain (default), Coated, Transparency, Iron-On Transfer, or Glossy/

Print Quality Click Quick Print, Normal, Better, or Best.

Add more time between pages as they exit the printer. Select this option when you want to keep documents from smearing.

Photo Paper.

Normal print quality is recommended for most documents. Higher print quality settings result in better quality documents, but take longer to print.

Understanding the printer software

From the pop-up menu in the upper left corner, choose:

Layout Booklet Print a booklet.

Select: When you want to:

Poster Print a poster. Pages/

Sheet Print Last

Page First Print on

Both Sides

Color ColorSync

Background Printing

Color Matching

Built-In Color Matching

Print in: Foreground

Print in: Background

Print Time • Mark a print job Urgent.

• Print multiple pages on a single sheet of paper.

• Print your document with borders. Print the pages in reverse order so the first page of your document is on top of

the stack in the paper exit tray.

• Print your document on both sides of the paper.

• Choose a binding edge (side flip or top flip).

• Choose your printer’s profile from a list of saved color profiles and settings obtained from ColorSync.

• Set the document intent. Choose from Automatic, Photographic, or Business Graphics.

Choose the appropriate type of color for your document.

Print when you have limited system resources.

Print most documents. Background printing is recommended for all jobs unless a problem occurs.

• Set the Normal print time (default).

• Select an exact date and time for the document to print.

• Put a print job on hold.

Your current software program

Select program-specific options for printing. The program name and the options available vary according to the program used.

Note: If you want more information about the settings in the Print dialog box, click Help.

3 To save your settings for future print jobs, click Save Settings. 4 To change your settings back to the original factory settings, click Revert to Defaults. 5 Click Print to apply your settings and print your document.

Understanding the printer software

Control Panel

Use the Control Panel to monitor your printer and printer supplies. You can:

• Install/change cartridges • Print a test page

• Align cartridges • Obtain information on ordering supplies

• Clean print nozzles • Obtain software version information

• Select a printer • Configure a network printer

Using the Control Panel

1 From the Apple men u , choose Control Panels Z600 Series Control Panel.

Click: Select: When you want to:

Cartridges tab Install/Change

Cartridge

Align Cartridges Align the cartridges. For more information, see “Aligning the print

Specify cartridge settings in the printer software when installing or changing the cartridges. For more information, see “Remove the used cartridges” on page 44.

cartridges” on page 47.

Understanding the printer software

Click: Select: When you want to:

Cartridges tab Clean Print

Nozzles Print Test Page Verify if your printer is functioning properly. Order Supplies Order supplies, such as print cartridges, from the Lexmark Web site.

Offers Access the Lexmark Web site for offers.

About tab Obtain printer software version information. Advanced menu Select Printer • Select a printer and make it the default printer.

Network Printer Configuration

To learn more about what you can do with your printer, click ?.

Improve print quality by cleaning clogged print nozzles. For more information, see “Clean the print cartridge nozzles.” on page 48.

For more information, see “Ordering supplies” on page 50.

Note: United States and Canada only.

• Find the IP address for the selected printer.

• Add a printer located on a remote subnet. You can add a single printer or search the subnet for all available printers.

• View a list of all USB, USB print sharing, and network printers.

• Configure an unconfigured network printer.

• View a list of network printers.

3 Click the button in the upper left corner to close the Control Panel.

Understanding the printer software

Printing ideas

Printing on plain paper

You can print up to 100 sheets of paper at a time, depending on the thickness of the paper.

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left side of the pape r.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Printing ideas

Step 2: Customize the print settings

If you are using A4 or letter siz e paper and you want to print with Normal print quality, you do not need to adjust the settings.

If you are using specialty media, follow the steps for your paper type.

Step 3: Print your document

1 From the software program, choose File Print. 2 Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,

remove the first 50 sheets, and then continue printing.

Printing photos

You can load up to 50 sheets of photo or glossy paper or 100 sheets of coated paper, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and changing your settings. This ensures that you do not waste photo paper perfecting the image you want to print.

To print on photo cards, see “Printing cards” on page 19.

Step 1: Load the photo paper

• For best results, use photo paper designed for inkjet printer s.

• I f your photo paper includes instructions, read them carefully.

• Load the paper against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the glossy or coated side is facing you.

Printing photos

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left side of the pape r.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose U.S. Letter or A4. c From Orientation, cli ck the portrait or landscape icon. d Click OK.

2 Choose a paper type, print quality, and color setting:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Glossy/Photo Paper. d From Pr int Quality, click Better or Best.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

e From the pop-up menu in the upper left corner, choose Color. f Click Built-In Color Matching. g From the Document Color pop-up menu, choose Natural Color.

Printing photos

Step 3: Print your photos

Click Print.

Note: To prevent smearing, remove each photo as it exits the printer, and then let it dry

before stac king. You can also s et ext ra time betwe en pages as they e xit the printer . For help, see the entry on “Wait for pages to dry” on page 8.

Printing on premium paper

You can load up to 100 pages of premium paper, depending on the thickness of the paper.

Step 1: Load the premium paper

• I f your paper includes instructions, read them car e fully.

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

Printing on premium paper

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose the paper size for your document. To set a

custom paper size, see “Printing on custom size paper” on page 42.

c From Orientation, cli ck the portrait or landscape icon. d Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Coated. d From Pr int Quality , select your pref erred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Step 3: Print your document

Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,

remove the first 50 sheets, and then continue printing.

Printing on premium paper

Printing on both sides of the paper

Conserve paper by printing on both sides. You can load up to 100 sheets of paper at a time, depending on the thickness of the paper. For the best print quality, use thick paper.

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Printing on both sides of the paper

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose the paper size for your document. To set a

custom paper size, see “Printing on custom size paper” on page 42.

c From Orientation, cli ck the portrait or landscape icon. d Click OK.

2 Choose a paper type, print quality, and layout:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Plain. d From Pr int Quality , select your pref erred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

e From the pop-up menu in the upper left corner, choose Layout. f Click Print on Both Sides. g Click the icon for the binding edge (top flip or side flip) for your document.

If you select top f lip, the pages of your document turn like the pages of a legal pad. If you select side flip, the pages of your document turn like the pages of a magazine.

Printing on both sides of the paper

Step 3: Print your document

1 Click Print.

The odd-numbered pages print, and then your printer software prompts you to reload the paper.

2 Remove the stack of paper from the paper exit tray. 3 Load the stack of paper and reloading instruction page , with the printed si de fac ing a wa y from

you and the arrows pointing down into the paper support.

4 Click Continue.

The even-numbered pages print.

Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,

remove the first 50 sheets, and then continue printing.

Printing cards

You can load up to 25 greeting cards, index cards, photo cards, or postcards into the paper support, depending on the thickness of the cards.

Step 1: Load the cards

• I f your cards include instructions, read them carefully.

Printing cards

• Load the cards vertically against the right side of the paper support.

• Make sure your cards are not used or damaged.

• Make sure the print side is facing you.

• Do not force the cards into the printer.

• Squeeze and slide the paper guide to the left edge of the cards.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose a card size. c From Orientation, cli ck the portrait or landscape icon. d Click OK.

Printing cards

2 Choose a paper type and print quality:

Plain for other types of cards.

d From Print Quality , click Better or Best for photo an d greet ing cards and Normal f or other

types of cards.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Step 3: Print your cards

Click Print.

Note: You can remove each card as it exits the printer and let it dry befor e stacking, or

you can set extra time between pages as they exit the printer. For help, see the entry on “Wait for pages to dry” on page 8.

Printing envelopes

You can load up to 10 envelopes, depending on the thickness of the envelopes.

Step 1: Load the envelopes

• Load the envelopes vertically against the right side of the paper support.

Note: Do not use envelopes with holes, windows, deep embossing, metal clasps, string

ties, or metal folding bars.

• Make sure your envelopes are not used or damaged.

• Make sure the print side is facing you.

Printing env el o pe s

• Make sure the stamp location is in the upper left corner.

• Do not force the envelopes into the printer.

• Squeeze and slide the paper guide to the left edge of the envelopes.

Step 2: Customize the print settings

1 Choose an envelope size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose the appropriate envelope size . To use a

custom envel ope size, see “Printing on custom size paper” on page 42.

c From Orientation, make sure that you select the landscape icon.

Note: Many software programs are designed to override the envelope settings in the

Page Setup. Make sure that the landscape orientation is also selected in your software program.

d Click OK.

2 Choose a paper type and print quality:

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Printing env el o pe s

Step 3: Print your envelopes

Click Print.

Note: The paper exit tray holds up to 10 envelopes. To print more than 10 envelopes,

remove the first 10 envelopes, and then continue printing.

Printing color images in black and white

You can print color images in black ink.

Note: This setting is only available i f ther e is a black print cartridge installed.

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

Printing color images in black and white

+ 52 hidden pages