Z55 Color Jetprinter
User’s Guide
User’s Guide
™
December 2001
www.lexmark.com
Edition: December 2001
The following paragraph does not apply
to any country where such provisions
are inconsistent with local law:
LEXMARK INTERNATIONAL, INC.,
PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do
not allow disclaimer of express or implied
warranties in certain transactions;
therefore, this statement may not apply to
you.
This publication could include technical
inaccuracies or typographical errors.
Changes are periodically made to the
information herein; these changes will be
incorporated in later editions.
Improvements or changes in the products
or the programs described ma y be made at
any time.
Comments about this publication may be
addressed to Lexmark International, Inc.,
Department F95/032-2, 740 West New
Circle Road, Lexington, Kentucky 40550,
U.S.A. In the United Kingdom and Eire,
send to Lexmark International Ltd.,
Marketing and Services Department,
Westhorpe House, Westhorpe, Marlow
Bucks SL7 3RQ. Lexmark may use or
distribute any of the information you supply
in any way it believes appropriate without
incurring any obligation to you. You can
purchase additional copies of publications
related to this product by calling 1-800-553-
9727. In the United Kingdom and Eire, call
0628-481500. In other countries, contact
your point of purchase.
References in this publication to products,
programs, or services do not imply that the
manufacturer intends to make these
available in all countries in which it
operates. Any reference to a product,
program, or service is not intended to state
or imply that only that product, program, or
service may be used. Any functionally
equivalent product, progr am, or service that
does not infringe any existing intellectual
property right may be used instead.
Evaluation and verification of operation in
conjunction with other products, programs,
or services, except those expressly
designated by the manufacturer, are the
user’s responsibility.
Lexmark and Lexmark with diamon d design
are trademarks of Lexmark International,
Inc., registered in the United States and/or
other countries.
Color Jetprinter is a trademark of Lexmark
International, Inc.
Other trademarks are the property of their
respective owners.
© Copyright 2001 L exmark Intern ational,
Inc. All rights reserved.
UNITED STATES GOVERNMENT
RESTRICTED RIGHTS
This software and documentation are
provided with RESTRICTED RIGHTS . Use,
duplication or disclosure by the
Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii ) of the Rights
in Technical Data and Computer Software
clause at DFARS 252.227-7013 and in
applicable FAR provisions: Lexmark
International, Inc., Lexington, KY 40550.
Federal Communications Commission
(FCC) compliance informatio n st ate ment
The Lexmark Z55 Color Jetprinter,
Type 4106, has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) this device may not
cause harmful interference, and (2) this
device must accept any interference
received, including interference that may
cause undesired operation.
The FCC Class B limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in
a particular installation. If this equipment
does cause harmful interference to r ad io or
television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
• Consult your point of purchase or
service representative for additiona l
suggestions.
The manufacturer is not responsib le f or an y
radio or television interference caused by
using other than recommended cables or
by unauthorized changes or modifications
to this equipment. Unau thorized changes or
modifications could void the u ser’ s authority
to operate this equipment.
Note: To assure compliance with FCC
regulations for a Class B co mputin g de vice ,
use a properly shielded and grounded
cable such as Lexmark part number
1329605 for par allel a ttach o r L e xm ark part
number 12A2405 for USB attach. Use of a
substitute cable not properly shielded and
grounded may result in a violation of FCC
regulations.
Any questions regarding this compliance
information statement should be d irected to
Director of Lab Operations, Lexmark
International, Inc., 740 New Circle Road
NW, Lexington, KY 40550, (859) 232-3000.
ENERGY STAR
The EPA ENERGY STAR office equipment
program is a partnership effort with
computer manufacturers to promote the
introduction of energy-efficient products
and to reduce air poll ution caused by pow er
generation.
Companies participating in this program
introduce personal computers, printers,
monitors, or fax machines that po we r do wn
when they are not being used. This feature
will cut the energy used by up to 50
percent. Lexmark is proud to be a
participant in this program.
As an ENERGY STAR Partner, Lexmark
International, Inc. has determined that this
product meets the ENERGY ST A R
guidelines for energy efficiency.
Industry Canada compliance statement
This Class B digital apparatus meets all
requirements of the Canadian InterferenceCausing Equipment Regulations.
Avis de conformité aux normes
d’Industrie Canada
Cet appareil numérique de la classe B
respecte toutes les exigences du
Règlement sur le matériel brouilleur du
Canada.
European Community (EC) directives
conformity
This product is in conformity with the
protection requirements of EC Council
directives 89/336/EEC and 73/23/EEC on
the approximatio n and harmonization of the
laws of the Member States relating to
electromagnetic compatibility and safety of
electrical equipment designed for use
within certain voltage limits.
A declaration of conformity with the
requirements of the Directive has been
signed by the Director of Manuf acturing and
Technical Support, Lexmark International,
S.A., Boigny, France.
This product satisfies the Class B limits of
EN 55022 and safety requirements of EN
60950.
The United Kingdom
Telecommunications Act 1984
This apparatus is approved under the
approval number NS/G/1234/J/100003 for
the indirect connections to the public
telecommunications systems in the United
Kingdom.
Safety information
• Use only the Lexmark power supply
provided with this product or an
authorized Lexmark replacement
power supply.
• Connect the power cord to an electrical
outlet that is near the product and
easily accessible.
• Refer service or repairs, other than
those described in the manual, to a
professional service person.
Contents
Learning about your printer ..............................................1
Understanding the printer parts .....................................................1
Using the software to select your printer settings ..........................2
Using the software to meet your printing needs ............................3
Finding the printer software Help ..................................................4
Printing from paper tray 1 ................................................. 5
Printing for fun ...................................................................7
Printing a digital photo on a photo card (Windows) .......................8
Troubleshooting checklist ..............................................11
Setup troubleshooting ....................................................13
iii
Thank you for buying a Lexmark Z55 printer!
• To set up your printer for Windows operating systems, Mac OS 8.6 to
9.2, or Mac OS X version 10.0.3 to 10.1, follow the steps on the setup
sheet that came with your printer.
• To set up your printer for another operating system such as Linux, refer
to the readme file that came with your printer software.
Networking tip
You can connect your printer to a network. For information about
networking and purchasing the Lexmark N1 Ethernet Adapter,
visit www.lexmark.com/US/products/N1.
iv
Learning about your printer
Understanding the printer parts
Printing is easier than ever before. Your printer can automatically align your
cartridges and detect the type of paper you have loaded.
Paper support
Open to hold
paper upright in
the printer.
Paper guide
Slide next to
paper for proper
feeding.
USB cable connector
Paper feed b utt on and
light
Press to load paper,
eject paper, or continue
printing.
Power button
and light
Press to turn the printer
on or off.
Front cover
Open to install cartridges or
clear a paper jam.
Paper exi t tray
Extend to hold
paper as it exits
the printer.
Parallel cable connector
(Windows 95, 98, Me, and
NT 4.0 only)
Power supply connector
1
Using the software to select your printer settings
Print Properties (Windows only)
With your document open, click File
Use the Quality/
Copies, Paper
Setup, and Print
Style tabs to
select your printer
settings.
Print Properties or Preferences.
Print dialog box and Page Setup dialog box (Macintosh only)
I Want To menu
This online,
easy-to-use
projects menu
helps you print
photos, banners,
envelopes,
posters, and m u ch
more.
With your document open, click
File Print.
Note: Your software screens may appear slightly different
from the ones shown depending on your operating system.
With your document open, click
File Page Setup.
Use the following table to select a print quality or paper type setting:
Windows Macintosh
1 With your docume nt open, clic k File
Print Properties or Preferences.
2 From the Quality/Copies tab, select a
print quality setting.
3 From the Paper Setup tab, select a
paper type setting.
1 With your documen t open, c lic k Fi le
Print to open the Print dialog box.
2 From the pop-up menu in the upper
left, choose Paper Ty pe/Quality or
Quality & Media.
3 Select a print quality setting.
4 Select a paper type setting.
2
The following table lists paper recommendations for each print quality:
Print quality Paper recommendation
Quick Print Plain inkjet, multi-purpose, office, or xerographic
Normal Plain or premium inkjet, iron-on transfer, or transparency
Better Premium inkjet, transparency, coated, glossy, or photo
Best Transparency, coated, glossy, or photo
Using the software to meet your printing needs
Lexmark Solution Center (Windows only)
From your desktop,
double-click the
Lexmark Z55 Solution
Center icon, or click
Start Programs or
All Programs
Lexmark Z55
Lexmark Z55 Solution
Center.
The Lexmark Solution
Center is your complete
guide to troubleshooting,
cartridge alignment and
maintenance, printing a test
page, and the advanced
features of y our printer
such as the paper type
sensor.
Online User’s Guide (Macintosh)
Mac OS 8.6 to 9.2
From t he Le xm ark Z55
printer folder on your
desktop, double-click
the Lexmark Z55
Users Guide.pd f icon.
Mac OS X version 10.0.3 to 10.1
1 From the Finder, click Computer, and then double-click the OS X disk icon
Library folder Printers folder Lexmark folder.
2 Double-cli ck the Lexmark Z55 Users Gu ide.pdf icon.
The Online User’s
Guide contains detailed
information about basic
printing, cartridge
alignment and
maintenance,
troubleshooting, and the
paper type sensor.
3
Lexmark Z55 Control Panel (Mac OS 8.6 to 9.2)
Lexmark Z55 Utility (Mac OS X version 10.0.3 to 10.1)
Mac OS 8.6 to 9.2
1 From the Apple
menu, choose
Control Panels.
2 Choose the
Lexmark Z55 Control
Panel.
Mac OS X version 10.0.3 to 10.1
1 From the Finder, click Computer, and then double-click
the OS X disk icon Library folder Printers folder
Lexmark folder.
2 Double-click the Lexmark Z55 Utility icon.
The Lexmark Z55
Control Panel or the
Lexmark Z55 Utility is
your complete guide to
cartridge alignment
and maintenance,
printing a test page,
obtaining information
about your printer, and
ordering supplies.
Finding the printer software Help
For help solving printing problems, see “Troubleshooting che cklis t” on
page 11 and “Setup troubleshooting” on page 13. For additional help, see the
table to access the printer software Help for your operating system.
Mac OS X version 10.0.3 to
Windows Mac OS 8.6 to 9.2
From any tab of Print
Properties or the
Lexmark Solution
Center, click Help.
• From the
Lexmark Z55 Control
Panel, click the ?.
• From the Page Setup
or Print dialog box,
click Help.
10.1
1 From the Dock, click the
Finder icon.
2 From the menu bar, click
Help Mac Help.
3 Click the back arrow, and
then click Lexmar k Z55 Help.
4
Printing made easy
To print a basic document on plain paper:
1 Load up to 100 sheets of paper, with the print side facing you, against
the right side of the paper support.
Notes: – To avoid a paper jam, use only one paper size at a time.
– Make sure you do not push the paper too far into the
printer. For example, A4 size paper should extend
beyond the top of the paper support, and letter size
paper should align with the top of the paper support.
5
Squeeze and slide the paper guide to the left edge of the paper.
2
3 From the File menu of your software application, click Print.
4 Click OK or Print.
6
Printing for fun
To learn how to print a photo card using Windows operating systems, see
page 10. For information about printing other projects, see page 12.
Greeting card
Envelope
Print many pages
on the same sheet
Poster
Print on both
sides of a
sheet of paper
Booklet
Banner
Transparency
Iron-on transfer
Note: The printer software for your operating system may not
support all of these features.
9
Printing a digital photo on a photo card (Windows)
1 Load up to 10 photo cards vertically against the right side of the paper
support.
When you load photo cards, make sure:
– You carefully read the instructions that came with your cards.
– The print side is facing you.
– You do not push the cards too far into the printer.
– All the cards have the same dimensions.
2 Squeeze and slide the paper guide to the left edge of the cards.
10
Open your digital photo in your photo application.
3
4 When you are ready to print your photo, click File Print Properties
or Preferences.
5 From the I Want To menu, click Print a photograph.
I Want To menu
11
The Print a Photograph screen appears.
6 From Step 1 on the screen, select a print quality.
7 From Step 2 on the screen, select a paper size, and then click OK.
8 From Print Properties, click OK.
9 From the Print screen, click OK or Print.
10 To prevent smudging, remove each photo as it exits the printer and let
it dry completely before stacking.
More fun printing ideas
To learn how to print special projects, follow the steps for your operating
system.
Windows Macintosh
1 Refer to the Lexmark Z55 Solution
Center (see page 3).
2 Click the Printing Ideas tab.
1 Refer to the Onli ne U ser ’s Guide (see
page 3).
2 Click the “Printing ideas” link in the left
navigation area.
12
Troubleshooting checklist
Is the power supply firmly attached to your printer and an electrical
outlet?
Are both your printer and computer on?
Is your printer cable securely attached at both ends?
Are you using either a USB cable (recommended) or a parallel cable
(Windows 95, 98, Me, and NT 4.0 only), not both at the same time? If
you are using a parallel cable, make sure it is an IEEE 1284-compliant
parallel cable that supports bidirectional printing.
Did you remove the sticker and transparent tape from the back and
bottom of both print cartridges?
Is the black cartridge (P/N 82) in the left carrier and the color
cartridge (P/N 83 or 88) in the right carrier?
Is the paper loaded correctly? Make sure you do not push the paper too
far into the printer. For help, see page 5.
Did you install the printer software correctly?
Windows Mac OS 8.6 to 9.2 Mac OS X version 10.0.3 to 10.1
From your desktop,
click Start
Programs or All
Programs.
If Lexmark Z55
does not appear in
your list of
programs, ins tal l
the printer software
(see page 24).
From the Apple
menu, choose
Control Panels.
If Lexmark Z55
Control Panel does
not appear in your
list of Control
Panels, install the
printer software
(see page 25).
From the Finder, click Computer,
and then double-click the OS X
disk icon Library folder
Printers folder Lexmark folder.
If Lexmark Z55 Utility does not
appear in the folder, install the
printer software (see page 25).
13
Are you experiencing slow printing while using a parallel cable? For
faster printing:
1 Disconnect the parallel cable from your printer and computer.
2 Uninstall the printer software following the steps on page 21.
3 Connect your printer to your computer with a USB cable.
4 Reinstall the printer software following the steps on page 21.
Is your printer connected to your computer through an external device,
such as a USB hub, switch box, scanner, or fax machine? If not, see
“Setup troubleshooting” on page 15 for help. If it is, follow these steps:
1 Disconnect your printer from any external devices.
2 Connect your printer directly to your computer with a USB
(recommended) or parallel cable (Windows 95, 98, Me, and NT 4.0
only).
3 Follow the instructions for your operating system to print a test page.
Windows Macintosh
1 Open the Lexmark Z55 Solution
Center (see page 3).
2 From the Troubleshooting tab,
click Print a test page.
1 Open the Lexmark Z55 Control
Panel or Lexmark Z55 Utility (see
page 4).
2 Click Print Test Page.
– If the test page prints, the problem may be with your external
devices, not your printer. Check the documentation that came
with your external devices for help.
– If the test page does not print, refer to the printer software Help
(see page 4) for further troubleshooting information.
For additional help solving printing problems, see “Setup troubleshooting” on
page 15.
If your printer is connected to a network with a Lexmark adapter, refer to the
adapter documentation for additional troubleshooting information.
14
Setup troubleshooting
Refer to the Lexmark Solution Center (see page 3) or the Online User’s Guide
(see page 3) for help solving problems you may have after setting up your
printer, such as:
• Slow print speed or poor print quality
• Paper misfeeds or jams
• Error messages or flashing lights
Use this chapter to solve problems you may have while setting up your printer.
For this problem: See page:
The Search Results: No Printer Attached screen
appeared.
The power light did not come on. 14 for Windows and
The alignment page did not print. 15 for Windows and
The paper feed light is blinking. 15 for Windows and
A communications error message appeared. 15 for Windows and
When I inserted the printer software CD, nothing
happened.
16 for Windows
Macintosh
Macintosh
Macintosh
Macintosh
18 for Windows
19 for Macintosh
My document did not print. 20 for Windows
21 for Mac OS 8.6 to 9.2
22 for Mac OS X
My printer is still not working. 24 for Windows
25 for Macintosh
15
The Search Results: No Printer Attached screen appeared.
(Windows only)
Note: Your screen may appear slightly different from the one shown
depending on your operating system.
a See if checking the items on page 13 solves the problem.
b Click Continue or Next.
c If the screen reappears, make sure your printer cable is securely attached at both ends
and is not damaged. If you are using a parallel cable, make sure it is an IEEE-1284
compliant cable that supports bidirectional printing. If necessary, replace y our USB cable
with a good quality USB cable, such as Lexmark P/N 12A2405.
d To contin ue software i nstallation, f ollo w the steps on the setup sheet that came with y our
printer.
The power light
did not come on.
a Check the power supply connections.
b Press the power button (see page 1).
16
The alignment page
did not print.
Make sure:
• You completely removed the sticker and transparent tape from the back and bottom of
both print cartridges.
• You installed the black cartridge (P/N 82) in the left carrier and the color cartridge
(P/N 83 or 88) in the right carrier.
• You loaded plain A4 or letter size paper into the paper support (see page 5).
• You loaded the paper correctly and did not push it too far into the printer (see page 5).
• For more information, follow the instructions for your operating system.
Windows Macintosh
If there is an error message on
your screen, follow the instructions
on it. For additional help, see
page 4.
Refer to the Troubleshooting topic
for this problem in the Online
User’s Guide (see page 3).
The paper feed light is
blinking.
• Your printer may be out of paper or
the paper is jammed. Make sure you
loaded the paper correctly. F or help,
see page 5.
• If there is an error message on your
screen, follow the instructions on it.
• For more help, see page 4.
A communications error
message appeared.
First, see if checking the items on
page 11 solves the problem.
If the printer software does not install
properly, a communications error
message appears when you try to print.
You may need to uninstall, and then
reinstall the printer software. For help:
• See page 21 for Windows.
• See page 22 for Macintosh.
17
When I inserted the printer software CD, nothing happened.
(Windows)
First, see if checking the items on page 13 solves the problem. Then:
a Close all open software applications.
b Restart your computer.
c Reinsert the printe r software C D.
When you insert the printer software CD, you should see one of the following Lexmark
printer software installation screens:
or
If you do not see either of the printer software installation screens above:
a Make sure you click Cancel on any screens similar to this one:
b Eject and reinsert the Lexmark printer software CD.
If the Lexmark printer software installation screen does not appear:
1 From your desktop, double-click My Computer.
2 Double-clic k the CD-ROM drive icon. If necessary, double-click setup.exe .
3 When the Lexmark printer software installation screen appears, click Install or Install
Now.
c Follow the instructions on each screen to complete printer software installation.
18
When I inserted the printer software CD, nothing happened.
(Macintosh)
First, see if checking the items on page 13 solves the problem. Then:
a Close all open software applications.
b Re in sert th e printer software CD.
When you insert the printer software CD, you should see one of the following Lexmark
printer software installation screens:
Mac OS 8.6 to 9.2
If you do not see either of the printer software installation screens above:
a From your desktop, double-click the Lexmark Z55 printer CD icon.
b Double-click the Install icon.
c When the Lexmark Z55 Installation screen appears, click Install and Agree.
d Follow the instructions on each screen to complete printer software installation.
10.0.3 to 10.1
Mac OS X version
19
My document did not print.
(Windows)
First, see if checking the list on page 13 solves the problem.
Make sure the printer is set to use the correct port.
• If your printer is connected to your computer with a USB cable, the printer should be using
a USB port such as usb-lexmark_z55 or USB001.
• If your printer is connected to your computer with a parallel cable (Windows 95, 98, Me,
and NT 4.0 only), the printer should be using an LPT port such as LPT1.
To check the printer port and change it, if necessary, follow the steps for your operating
system.
Windows 95/98/Me Windows 2000/NT 4.0 Windows XP
a Click Start Settings
Printers.
b Right-click the
Lexmark Z55 printer
icon, and then click
Properties.
c Click the Details tab.
d From the Ports
drop-down menu, select
the printer port.
If the correct port is not
listed, uninstall and then
reinstall the printer
software. For help, see
page 24.
e Click OK.
a Click Start Settings
Printers.
b Right-click the
Lexmark Z55 printer icon,
and then click Properties.
c Click the Ports tab.
d From the list of ports,
select the correct printer
port.
If the correct port is not
listed, uninstall and then
reinstall the printer
software. For help, see
page 24.
e Click Apply.
f Click OK.
a Click Start Control
Panel Printers and
Other Hardware
Printers and Faxes.
b Click the Ports tab.
c From the list of ports,
select the correct
printer port.
If the correct port is
not listed, uninstall
and then reinstall the
printe r s o ftware. For
help, see page 24.
d Click Apply.
e Click OK.
If your document did not print, print a test page:
a From your desktop, double-click the Lexmark Z55 Solution Center icon.
b From the Troubleshooting tab, click Print a test page.
– If the test page prints, your printer is working properly. Check your software
application documentation for troubleshooting information.
– If the test page does not print, click the Help button on the error message that
appears or refer to the printer software Help (see page 4).
20
My document did not print.
(Mac OS 8.6 to 9.2)
First, see if checking the list on page 13 solves the problem.
Make sure your printer is selected in Chooser:
a From the Apple menu, choose Chooser.
b In the left window, highlight the Lexmark Z55 printer icon. If your printer is not listed,
install the printer software (see page 25).
c In the Connect to: box, highlight the Lexmark Z55 printer icon. If your printer is not
listed, check your printer cable connection. If your printer is connected to a network,
check your network cable connections.
d Click the box at the top left to close Chooser.
e When the Page Setup message dialog box appears, click OK.
f Send your document to print.
If your document did not print, check your printer status:
a From your desktop, highlight the Lexmark Z55 printer icon.
b From the menu bar, choose Printing.
c Make sure Set Default Printer is selected.
d Choose Start Print Queue, if available.
e Send your document to print.
If your document did not print, print a test page:
a From the Apple menu, choose Control Panels Lexmark Z55 Control Panel.
b Click Print Test Page.
– If the test page prints, your printer is working properly. Check your software
application documentation for troubleshooting information.
– If the test page does not print, refer to the printer software Help (see page 4).
21
My document did not print.
(Mac OS X version 10.0.3 to 10.1)
First, see if checking the list on page 13 solves the
problem.
Check the printer status:
a From the Dock, click the Finder icon.
b From the Finder window, click the Applications icon in the toolbar.
c Double-click the Utilities folder.
d Double-click the Print Center icon.
e Select your printer in the printer list. If your printer is not listed or is listed
as “unsupported,” install the printer software (see page 25).
f From the Printers menu, choose Make Default.
g From the Printers menu, choose Show Queue, if available.
h From the Queue menu, choose Start Queue, if available.
i From the list of print jobs in the queue, select your print job.
j Click Resume or Retry, if available, to print your document.
If your document did not print, print a test page:
a F rom the Finder , click Computer , and then double-cli ck the OS X disk icon
Library folder Printers folder Lexmark folder.
b Double-click the Lexmark Z55 Utility icon.
c From the Cartridges tab, click Print Test Page.
– If a test page prints, your printer is working properly. Check your software
application documentation for troubleshooting information.
– If the test page does not print, refer to the printer software Help (see
page 4).
22
If the suggestions in this chapter did not solve your printing problem, uninstall
and then reinstall the printer software.
My printer is still not working.
(Windows)
Uninstall the printer software
a From your desktop, click Start Programs or All Programs
Lexmark Z55 Lexmark Z55 Uninstall.
b Follow the instructions on your screen to uninstall the printer
software.
c Restart your computer before reinstalling the printer software.
Install the printer software
a Insert the printer software CD.
b When the Lexmark printer software installation screen appears,
click Install Now.
If the installation screen does not appear, see page 18.
c Follow instructions on your screen to complete printer software
installation.
Verify printer software installation
a Clic k Start Programs or All Programs Lexmark Z55 Lexmark Z55
Solution Center.
b From the Troubleshooting tab, click Print a test page.
If the test page prints, your printer is working properly. If the test page does
not print, refer to the printer software Help (see page 4).
23
My printer is still not working.
(Macintosh)
Uninstall the printer software
a Insert the printer softwar e CD.
b When the Lexmark printer software installation screen appears, click Uninstall.
c Follow the instructions on your screen to uninstall the printer software.
d Restar t your computer before reinstalling the printer software.
Install the printer software
a Insert the printer sof twa re CD.
b When the Lexmark printer software installation screen appears, click Install and Agree.
Mac OS 8.6 to 9.2
If the installation screen does not appear, see page 19.
c Follow the instructions on your screen to complete printer software installation.
Mac OS X 10.0.3 to 10.1
Verify printer software installation
a Open the Lexmark Z55 Control Panel or Lexmark Z55 Utility (see page 4).
b From the Cartridges tab, click Print Test Page.
– If the test page prints, the printer is working properly.
– If the test page does not print, refer to the printer software Help (see page 4).
24
Statement of Limited Warranty
Lexmark International, Inc. Lexington,
KY
This limited warranty applies to the United
States. For customers outside the U.S.,
refer to the country-specific warranty
information that came with your product.
This limited warr anty app lie s to th is pr oduct
only if it was originally purchased for your
use, and not for resale, from Lexmark or a
Lexmark remarketer, referred to in this
statement as “Remarketer.”
Limited warr anty
Lexmark warrants that this product:
• Is manufactured fr om new parts, or new
and serviceable used parts, which
perform like new parts
• Is, during normal use, free from def ects
in material and workmanship
If this product does not function as
warranted during the warranty period,
contact a Remarketer or Le x m ark f or rep air
or replacement (at Lexmark's option).
If this product is a feature or option, this
statement applies only when th at feature or
option is used with the product for which it
was designed. To obtain warranty service,
you may be required to present the feature
or option with the product.
If you transfer this product to another user,
warranty service under the terms of this
statement is available to that user for the
remainder of the warranty period. You
should transfer proof of original purchase
and this statement to that user.
Limited warranty service
The warranty period starts on the date of
original purchase as shown on the
purchase receipt. The warr anty period ends
12 months later.
To obtain warranty service you may be
required to present proof of original
purchase. You may be required to deliver
your product to the Remark eter or Le xmark,
or ship it prepaid and suitably packaged to
a Lexmark designated location. You are
responsible for loss of, or damage to, a
product in transit to the Remarketer or the
designated location.
When warranty service involves the
exchange of a product or part, the item
replaced becomes the property of the
Remarketer or Lexmark. The replacement
may be a new or repaired item. The
replacement item assumes the remaining
warranty period of the original product.
Replacement is not available to you if the
product you present for exchange is
defaced, altered, in need of a repair not
included in warranty service, damaged
beyond repair , or if the product is not fre e of
all legal obligations, restrictions, liens, and
encumbrances.
Before you present t his product f or war ranty
service, remove all print cartridges,
programs, data, and removable storage
media (unless directed otherwise by
Lexmark).
For further explanation of your warranty
alternatives and the nearest Lexmark
authorized servicer in your area, contact
Lexmark at (407) 563-4600, or on the
World Wide Web at www.lexmark.com.
Remote technical support is provided for
this product throughout its warranty period.
For products no longer covered by a
Lexmark warranty, technical support may
not be available or only be available for a
fee.
Extent of limited warr an ty
We do not warrant uninterrupted or errorfree operation of any product.
Warranty service does not include repair of
failures caused by:
• Modification or attachments
• Accidents or misuse
• Unsuitable physical or operating
environment
• Maintenance by anyone other than
Lexmark or a Lexmark authorized
servicer
• Operation of a product beyond the limit
of its duty cycle
• Use of printing media outside of
Lexmark specifications
• Supplies (such as ink) not furnished by
Lexmark
• Products, components, parts,
materials, software, or interfaces not
furnished by Lexmark
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NEITHER LEXMARK
NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY
KIND, WHETHER EXPRESS OR
IMPLIED, WITH RESPECT TO THIS
PRODUCT, AND SPECIFICALLY
DISCLAIM THE IMPLIED WARRANTIES
OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY
WARRANTIES THAT MAY NOT BE
DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO W ARRANTIES,
EXPRESS OR IMPLIED, WILL APPLY
AFTER THIS PERIOD. ALL
INFORMATION, SPECIFICATIONS,
PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT
NOTICE.
Limitation of liability
Your sole remedy under this limited
warranty is set forth in this document. For
any claim concerning performance or
nonperformance of Lexmark or a
Remarketer for this product under this
limited warranty, you may recover actual
damages up to the limit set forth in the
following paragraph.
Lexmark's liability for actual damages from
any cause whatsoever will be limited to the
amount you paid for the product that
caused the damages. This limitation of
liability will not apply to claims by you for
bodily injury or damage to real property or
tangible personal property for which
Lexmark is legally liable. IN NO EVENT
WILL LEXMARK BE LIABLE FOR ANY
LOST PROFITS, LOST SAVINGS,
INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL
DAMAGES. This is true even if you advise
Lexmark or a Remarketer of the possibility
of such damages. Lexmark is not liable for
any claim by you based on a third party
claim.
This limitation of remedies also applies to
claims against any Suppliers and
Remarketers of Lexmark. Lexm ark's and its
Suppliers' and Remarketers' limitations of
remedies are not cumulative. Such
Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on ho w
long an implied warranty lasts, or do not
allow the exclusion or limitation of incide ntal
or consequential damages, so the
limitations or exclusions contained above
may not apply to you.
This limited warranty gives you specific
legal rights. You may also have other rights
that vary from state to state.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries. Color Jetprinter is a trademark of
Lexmark International, Inc.
© 2001 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550
www.lexmark.com
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