Lexmark X782 User Manual

Lexmark™ X782
Clearing Jams
Guide

Clearing jams

Area A

1 Release the levers on each side of the

multipurpose feeder to lay it flat.

Area C

1 Open the 500-sheet drawer access door. Hold

the door down while removing jams.

Understanding jam messages

Message What to do

200 Paper Jam Clear Area B and Area T1.

201 Paper Jam Clear Area D, Area K, and Area L.

202 Paper Jam Clear Area K and Area L.

230 Paper Jam Clear Area E and Area J.

24<x> Paper
Jam

250 Paper Jam Clear Area A and Area D.

27<x> Paper
Jam

29<x> Paper
Jam

Clear Area B, Area C, and Area
T<x>.

Clear Area M.

Clear the scanner.

2 Press the pick assembly release lever, and

remove all media and jams.

3 Return the feeder to its working position, and

reload your paper.

Area B

1 Open the left access door until it clicks into

place.

2 Make sure the entire paper stack is loaded

correctly, and then close the door.

Area D

1 Open the front access door.
2 Hold down the front access door. Remove jams

in the rollers under the image transfer unit.

Area T1

1 Open tray 1.
2 Remove any jams.
3 Make sure the paper is pushed all the way down

into the tray, and then close tray 1.

2 Remove all visible paper. Remove any torn

paper from the printer.

3 Close the door.
4 Open Tray 1, and make sure the entire paper

stack is pushed all the way down into the tray.

Area E

1 Pull the duplex tray E completely out. Remove

any paper caught in the rollers or inside the
printer.

Area K

1 Open the lower right access door.

2 Remove any jams, and then close the door.

2 Open the ADF cover, and carefully remove any

jammed pages.

If you cannot remove the jammed paper, and
open the document cover. Carefully remove the
jammed paper.

2 Reinstall the duplex mechanism in the printer.

Area T<x>

1 Carefully open trays 2 through 4 (all 500-sheet

trays), and then remove jams.

2 Make sure the paper is pushed all the way down

into the tray, and then close trays 2 through 4.

Area J

1 Remove the duplex tray J.

2 Remove any jams, and then reinstall the tray.

Area L

1 Open the upper right access door.

2 Remove jams from the rollers, and then close

the door.

290, 291, 292, and 294 Scanner
Jams

1 Remove all original documents from the ADF.

3 Close the document and ADF covers.

Area M

1 Open the rear door of the 5-bin mailbox or

output expander.

2 Pull the jam straight out, and then close the

door.

Clearing fuser jams

1 Clear the paper path. If the jam error message

persists, go to step 2.

2 Open both the upper right and the lower right

access doors (Areas K and L).

CAUTION: The fuser assembly may be hot. Let

it cool before continuing.

3 Pull down the latches. They slide toward the

center to release the fuser.

5 Unsnap the housing and set it aside.

6 Lift up the fuser roller cover and remove the

jam.

Clearing image transfer unit jams

1 Open the front access door and the left access

door.

2 While holding down the front access door,

insert a folded piece of paper as shown to clear
the paper sensors under the image transfer
unit. Make sure to clear the entire width of the
paper path.

4 Pull the fuser out, and set it on a clean, flat

surface.

7 Close the fuser roller cover.
8 Snap the housing back onto the fuser.
9 Insert the fuser back into the printer.

10 Slide the latches out, and then pull up to

refasten them.

11 Close the doors.

3 Close the left access door and the front access

door. If the jam persists, continue with step Turn
the printer off. Open the front cover..

4 Turn the printer off. Open the front cover.

5 Remove all the print cartridges.

a Pull up slightly on the cartridge handhold.
b Pull the cartridge straight out and use the

handle to lift it off the guides.

c Place the cartridges on a clean, flat surface

out of direct light.

a Raise the lever to unlock the image transfer

unit.

b Pull down on the handle.

8 Look inside the printer. Remove all torn paper

or other jams.

9 Insert the image transfer unit back into the

printer.

a Align the guides with the insertion grooves

and gently slide the unit in.

6 Release the latches to open the multipurpose

feeder (area A) all the way.

7 Remove the image transfer unit.

c Slide the image transfer unit out and place it

on a clean, flat surface.

Warning: Do not touch the transfer belt.

Touching the belt will damage the
image transfer unit.

b Rotate the handle up, and push gently to

lock the unit in place.

c Lower the lever to lock the image transfer

unit into place.

10 Return the multipurpose feeder to its working

position.

Reinstall all the print cartridges.

11 Close the printer door.
12 Turn the printer on. The printer returns to a

Ready state.

If you still need help

1 Turn the printer off and then back on.
2 Contact your administrator or Help desk if you

need more assistance.