Lexmark X7500, X7550 User Guide
7500 Series User's Guide
May 2007 www.lexmark.com
Safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply
and power supply cord.
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress.
Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock
results. Inspect the power cord regularly for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The
safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections,
such as the power supply cord or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
Contents
Safety information.........................................................................................................2
Introduction..................................................................................................................13
Finding information about the printer.................................................................................................13
Wireless network compatibility..........................................................................................................16
Operating system notice....................................................................................................................16
Setting up the printer...................................................................................................17
Checking the box contents................................................................................................................17
Understanding the parts of the printer...............................................................................................18
Standalone printer setup...................................................................................................................20
Getting the printer ready to fax..........................................................................................................26
Using an RJ11 adapter...............................................................................................................................26
Choosing a fax connection ......................................................................................................................... 29
Connecting to an answering machine ........................................................................................................29
Connecting directly to a telephone wall jack...............................................................................................31
Connecting directly to a telephone wall jack in Germany........................................................................... 31
Connecting to a computer with a modem...................................................................................................32
Connecting to a telephone.......................................................................................................................... 33
Setting up to fax while behind a PBX .........................................................................................................34
Using a digital phone service......................................................................................................................35
Understanding the control panel.......................................................................................................35
Using the control panel...............................................................................................................................35
Navigating the control panel menus ...........................................................................................................38
Installing another language control panel................................................................................................... 40
Understanding the Setup menu and submenus ......................................................................................... 41
Installing the printer software.............................................................................................................43
Understanding the printer software...................................................................................................43
Turning printing voice notification on or off........................................................................................46
Installing an internal wireless print server..........................................................................................47
What do the Wi-Fi indicator lights mean?..........................................................................................48
Security Information...........................................................................................................................48
Networking...................................................................................................................49
General networking...........................................................................................................................49
Networking overview .................................................................................................................................. 49
Common home network configurations...................................................................................................... 49
What information do I need and where do I find it? ....................................................................................51
Finding the MAC address........................................................................................................................... 51
Printing a network setup page....................................................................................................................52
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Wireless networking..........................................................................................................................52
Finding IP addresses..................................................................................................................................52
Assigning an IP address.............................................................................................................................53
Configure IP address.................................................................................................................................. 53
Finding the signal strength ......................................................................................................................... 53
Types of wireless networks ........................................................................................................................ 53
Tips for using network adapters ................................................................................................................. 54
Advanced wireless setup...................................................................................................................55
Creating an ad hoc wireless network using Windows ................................................................................ 55
Adding a printer to an existing ad hoc wireless network using Windows ................................................... 56
Loading paper and original documents.....................................................................57
Loading paper....................................................................................................................................57
Using the automatic paper type sensor.............................................................................................57
Loading envelopes............................................................................................................................58
Loading labels...................................................................................................................................58
Loading greeting cards, index cards, photo cards, and postcards....................................................59
Loading transparencies.....................................................................................................................59
Loading iron-on transfers...................................................................................................................59
Loading custom-size paper...............................................................................................................60
Loading banner paper.......................................................................................................................60
Loading original documents on the scanner glass............................................................................60
Loading original documents into the Automatic Document Feeder...................................................62
Using the Paper Handling submenu..................................................................................................63
Printing.........................................................................................................................64
Printing basic documents..................................................................................................................64
Printing a document.................................................................................................................................... 64
Printing a Web page...................................................................................................................................64
Printing photos or images from a Web page .............................................................................................. 65
Printing multiple copies of a document....................................................................................................... 65
Collating copies ..........................................................................................................................................66
Printing the last page first (reverse page order) ......................................................................................... 66
Printing multiple pages on one sheet (N-Up).............................................................................................. 66
Understanding the Print Files menu ...........................................................................................................66
Printing documents from a removable storage device ...............................................................................67
Pausing print jobs.......................................................................................................................................68
Canceling print jobs....................................................................................................................................68
Printing specialty documents.............................................................................................................68
Choosing compatible specialty paper types ............................................................................................... 68
Printing envelopes......................................................................................................................................68
Printing greeting cards, index cards, photo cards, and postcards.............................................................. 69
Printing a document as a poster................................................................................................................. 69
Printing an image as a poster.....................................................................................................................70
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Printing a booklet........................................................................................................................................70
Assembling a booklet .................................................................................................................................71
Printing on custom-size paper.................................................................................................................... 71
Printing iron-on transfers ............................................................................................................................ 71
Printing transparencies...............................................................................................................................72
Printing a banner ........................................................................................................................................ 72
Printing on both sides of the paper (duplexing).................................................................................72
Understanding the two-sided printing (duplexing) function......................................................................... 72
Printing on both sides of the paper (duplexing) automatically....................................................................73
Printing on both sides of the paper (duplexing) manually........................................................................... 73
Changing printer settings...................................................................................................................74
Saving and deleting print settings...............................................................................................................74
Using the Change Printer Default Settings submenu................................................................................. 74
Resetting printer software to factory default settings.................................................................................. 75
Using the Change Print File Default Settings submenu .............................................................................75
Resetting factory default settings ...............................................................................................................76
Saving settings ...........................................................................................................................................76
Working with photos...................................................................................................77
Retrieving and managing photos.......................................................................................................77
Inserting a memory card.............................................................................................................................77
Inserting a flash drive ................................................................................................................................. 78
Printing photos from a PictBridge-enabled digital camera..........................................................................79
Understanding Photo and the Photo Card Mode menu.............................................................................. 80
Understanding the PictBridge Default Print Settings menu........................................................................82
Using the Change PictBridge Default Settings submenu ...........................................................................82
Using the Change Photo Default Settings submenu ..................................................................................83
Transferring photos from a memory device to the computer using the control panel................................. 83
Transferring all photos from a memory card using the computer...............................................................84
Transferring selected photos from a memory card using the computer ..................................................... 84
Transferring selected photos from a CD or flash drive using the computer ...............................................85
Transferring photos from a memory card to a flash drive........................................................................... 85
Changing the Productivity Studio temporary files preferences................................................................... 86
Changing the Productivity Studio searched folders preferences................................................................ 86
Changing the Productivity Studio library preferences.................................................................................86
Changing the Productivity Studio transfer settings.....................................................................................86
Editing photos....................................................................................................................................87
Editing photos using the control panel........................................................................................................ 87
Cropping a photo........................................................................................................................................88
Rotating a photo ......................................................................................................................................... 88
Changing the Resolution / Size of a photo ................................................................................................. 88
Applying One-Click Auto Fixes to a photo..................................................................................................88
Reducing the red-eye effect in a photo....................................................................................................... 89
Blurring/Sharpening a photo.......................................................................................................................89
Enhancing a photo...................................................................................................................................... 89
Changing the Hue / Saturation of a photo .................................................................................................. 89
5
Changing the Gamma Value of a photo or image ...................................................................................... 90
Despeckling a photo...................................................................................................................................90
Changing the Brightness / Contrast settings of a photo ............................................................................. 90
Applying a color effect to a photo ...............................................................................................................90
Changing the Exposure setting of a photo .................................................................................................91
Removing wavy patterns from scanned photos, magazines, or newspapers.............................................91
Printing photos...................................................................................................................................91
Printing photos from a CD or removable storage device using the computer ............................................ 91
Viewing / Printing photos from the Productivity Studio............................................................................... 92
Printing Photo Packages ............................................................................................................................ 92
Creating Photo Greeting Cards .................................................................................................................. 92
Printing a photo or selected photos............................................................................................................93
Printing all photos from a memory device .................................................................................................. 94
Printing photos stored on a memory device using the proof sheet............................................................. 94
Using a PictBridge-enabled digital camera to control printing photos ........................................................ 95
Printing photos from a digital camera using DPOF .................................................................................... 96
Creating a slideshow.........................................................................................................................97
Creating and viewing a slideshow ..............................................................................................................97
Viewing a slideshow of photos on the control panel display....................................................................... 97
Copying.........................................................................................................................98
Making a copy...................................................................................................................................98
Making a color or black-and-white copy............................................................................................98
Copying on both sides of the paper (duplexing)................................................................................98
Copying photos..................................................................................................................................99
Copying a photo using the computer...............................................................................................100
Adjusting copy quality......................................................................................................................100
Adjusting the brightness of a copy..................................................................................................101
Collating copies using the control panel..........................................................................................101
Repeating an image on one page...................................................................................................102
Copying multiple pages on one sheet (N-Up).................................................................................102
Enlarging or reducing an image......................................................................................................103
Understanding Copy and the Copy Mode menu.............................................................................103
Using the Change Copy Default Settings submenu........................................................................105
Changing the default copy settings.................................................................................................105
Scanning.....................................................................................................................106
Scanning a document......................................................................................................................106
Scanning a document using the computer......................................................................................106
Scanning text for editing..................................................................................................................107
Scanning images for editing............................................................................................................107
Scanning a photo to Work with Documents and Photos.................................................................107
6
Scanning multiple photos at one time using the computer..............................................................108
Creating a PDF from a scanned item..............................................................................................108
Canceling a scan job.......................................................................................................................109
Customizing scan settings using the computer...............................................................................109
Understanding Scan and the Scan Mode menu..............................................................................109
Using the Change Scan Default Settings submenu........................................................................110
Changing the default scan settings.................................................................................................110
Scanning to a computer over a network using the control panel.....................................................111
Saving a scanned image on the computer......................................................................................112
Changing the Productivity Studio scan settings..............................................................................112
Adding a file to an e-mail message.................................................................................................113
Adding a new scanned image to an e-mail message......................................................................113
Scanning documents or images for e-mailing.................................................................................113
Changing the Productivity Studio e-mail screen preferences..........................................................114
Faxing.........................................................................................................................115
Sending a fax...................................................................................................................................115
Entering a fax number .............................................................................................................................. 115
Sending a fax using the software .............................................................................................................116
Sending a fax using the control panel ...................................................................................................... 117
Sending a fax while listening to a call (On Hook Dial)..............................................................................117
Sending a broadcast fax at a scheduled time...........................................................................................118
Receiving a fax................................................................................................................................119
Receiving a fax manually..........................................................................................................................119
Receiving a two-sided fax.........................................................................................................................119
Setting a fax manual answer code ........................................................................................................... 120
Using Caller ID from the control panel......................................................................................................120
Using Caller ID from the software............................................................................................................. 120
Receiving a fax automatically................................................................................................................... 121
Receiving a fax with an answering machine............................................................................................. 121
Forwarding faxes.............................................................................................................................122
Using the Phone Book.....................................................................................................................122
Using the control panel Phone Book ........................................................................................................ 122
Using the computer Phone Book.............................................................................................................. 123
Customizing fax settings..................................................................................................................124
Customizing settings using the Fax Setup Utility...................................................................................... 124
Understanding Fax and the Fax Mode menu ........................................................................................... 126
Using the Change Fax Default Settings submenu....................................................................................127
Printing the Fax Settings List....................................................................................................................129
Setting up a fax footer .............................................................................................................................. 129
Creating a fax cover page using the control panel ...................................................................................130
Blocking junk faxes...................................................................................................................................130
Blocking unwanted changes to fax settings.............................................................................................. 130
7
Using the Fax Solutions Software ............................................................................................................131
Setting up a dialing prefix .........................................................................................................................132
Setting the distinctive ring.........................................................................................................................132
Setting the number of rings before receiving a fax automatically............................................................. 133
Setting up Speed Dial...............................................................................................................................133
Printing fax activity reports..............................................................................................................134
Maintaining the printer..............................................................................................135
Understanding the Maintenance menu...........................................................................................135
Installing print cartridges..................................................................................................................135
Removing a used print cartridge......................................................................................................137
Refilling print cartridges...................................................................................................................138
Using genuine Lexmark print cartridges..........................................................................................138
Aligning print cartridges...................................................................................................................138
Cleaning the print cartridge nozzles................................................................................................139
Wiping the print cartridge nozzles and contacts..............................................................................139
Preserving the print cartridges.........................................................................................................140
Cleaning the scanner glass.............................................................................................................141
Cleaning the exterior of the printer..................................................................................................141
Ordering supplies............................................................................................................................141
Ordering print cartridges...........................................................................................................................141
Ordering paper and other supplies...........................................................................................................141
Troubleshooting.........................................................................................................143
Setup Troubleshooting....................................................................................................................143
Incorrect language appears on the display...............................................................................................143
Power button is not lit ............................................................................................................................... 143
Software does not install .......................................................................................................................... 144
Page does not print .................................................................................................................................. 145
Solving printer communication problems.................................................................................................. 146
Understanding Warning levels..................................................................................................................147
Removing and reinstalling the software....................................................................................................147
Enabling the USB port.............................................................................................................................. 147
Wireless troubleshooting.................................................................................................................148
How do I find out what type of security my network is using? ..................................................................148
Check your security keys..........................................................................................................................148
Wireless network printer does not print ....................................................................................................148
Wi-Fi indicator is not lit ............................................................................................................................. 150
Wi-Fi indicator light is blinking orange during installation......................................................................... 150
Wi-Fi indicator light is orange ...................................................................................................................152
Wireless printer is no longer working........................................................................................................ 153
Changing wireless settings after installation............................................................................................. 154
Resetting an internal wireless print server to factory default settings....................................................... 154
Network printer does not show up in the printer selection list during installation ..................................... 154
8
Printer cannot connect to the wireless network........................................................................................155
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only) ..................................................................................................................................................... 156
Checking your network name (Windows users only)................................................................................157
Ping the access point ............................................................................................................................... 157
Ping the printer ......................................................................................................................................... 158
Run the Wireless Setup Utility (Windows users only)...............................................................................158
Changing wireless settings after installation (Windows users only) .........................................................159
Check printer ports (Windows users only)................................................................................................ 159
Print troubleshooting........................................................................................................................159
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera....................159
Improving print quality .............................................................................................................................. 160
Poor text and graphic quality.................................................................................................................... 161
Poor quality at the edges of the page.......................................................................................................161
Print speed is slow.................................................................................................................................... 163
Partial document or photo prints............................................................................................................... 163
Photo smudges or scratches.................................................................................................................... 163
Checking the print cartridges....................................................................................................................163
Ink levels seem incorrect..........................................................................................................................164
Ink levels seem to go down too quickly .................................................................................................... 164
A blank or incorrect page prints................................................................................................................ 164
Characters on printout are missing or unexpected...................................................................................165
Colors on printout are faded or differ from colors on the screen .............................................................. 165
Glossy photo paper or transparencies stick together ...............................................................................166
Page prints with different fonts ................................................................................................................. 166
Print is too dark or smudged.....................................................................................................................166
Printed characters are improperly formed or are not aligned correctly.....................................................166
Printouts have alternating bands of light and dark print ...........................................................................167
Transparencies or photos contain white lines .......................................................................................... 167
Vertical straight lines are not smooth .......................................................................................................168
White lines appear in graphics or solid black areas ................................................................................. 168
Checking the printer status.......................................................................................................................168
Settings are not saved..............................................................................................................................169
Checking printer readiness.......................................................................................................................169
Checking the Spool Settings for banner printing ...................................................................................... 170
Resolving font problems........................................................................................................................... 170
Printer is busy printing another job...........................................................................................................170
Ready or Busy Printing is listed as the status .......................................................................................... 171
Printing a test page................................................................................................................................... 171
Test page does not print........................................................................................................................... 171
Checking the port setting..........................................................................................................................172
External print server is not working ..........................................................................................................172
Removing an external print server............................................................................................................ 173
Cable is not connected, is loose, or is damaged...................................................................................... 173
Printer is plugged in but does not print.....................................................................................................173
Printer is trying to print to File...................................................................................................................173
Printer cannot communicate with computers over peer-to-peer network .................................................174
9
Printer is not able to communicate with the computer..............................................................................175
Problems when copying, scanning, or faxing ........................................................................................... 175
Wrong printer is attached ......................................................................................................................... 176
Updating the printer software ...................................................................................................................176
Bidirectional communication is not established........................................................................................176
Experiencing poor quality or incorrect output ........................................................................................... 176
Cannot print from digital camera using PictBridge ...................................................................................177
Jams and misfeeds troubleshooting................................................................................................177
How to clear and avoid paper jams ..........................................................................................................177
Duplex unit does not operate correctly.....................................................................................................178
Two-sided paper type error ......................................................................................................................178
Two-sided printing is not supported on the current paper size................................................................. 178
Two-sided printing is not supported on the current paper type ................................................................178
Paper jam in the printer ............................................................................................................................ 179
Paper jam in the paper support ................................................................................................................179
Paper or specialty media misfeeds...........................................................................................................179
Printer does not feed paper, envelopes, or specialty media.....................................................................180
Banner paper jams ................................................................................................................................... 180
Paper continues to jam.............................................................................................................................181
Paper jam in the Automatic Document Feeder (ADF).............................................................................. 181
Paper jam in the duplex unit..................................................................................................................... 181
Memory card troubleshooting..........................................................................................................182
Memory card cannot be inserted.............................................................................................................. 182
Nothing happens when memory card is inserted .....................................................................................182
Cannot print documents from a memory card or flash drive..................................................................... 183
Photos do not transfer from a memory card across a wireless network...................................................184
Copy troubleshooting.......................................................................................................................185
Copier does not respond .......................................................................................................................... 185
Scanner unit does not close ..................................................................................................................... 185
Poor copy quality......................................................................................................................................185
Copied item does not match the original item .......................................................................................... 186
Partial document or photo copies .............................................................................................................186
Scan troubleshooting.......................................................................................................................187
Scanner does not respond ....................................................................................................................... 187
Scan was not successful ..........................................................................................................................187
Scanning takes too long or freezes the computer ....................................................................................188
Poor scanned image quality .....................................................................................................................188
Partial document or photo scans ..............................................................................................................189
Cannot scan to a computer over a network.............................................................................................. 189
Fax troubleshooting.........................................................................................................................189
Cannot send or receive a fax.................................................................................................................... 189
Can send but not receive faxes................................................................................................................191
Can receive but not send faxes................................................................................................................192
Printer receives a blank fax ...................................................................................................................... 193
Received fax has poor print quality ..........................................................................................................193
Caller ID information is not displayed.......................................................................................................194
10
Fax Error...................................................................................................................................................194
Remote Fax Error.....................................................................................................................................194
Phone Line Busy ...................................................................................................................................... 195
Phone Line Error ...................................................................................................................................... 196
Failed to Connect ..................................................................................................................................... 196
Unsupported Paper Size ..........................................................................................................................197
Unsupported Fax Mode ...........................................................................................................................197
No Answer................................................................................................................................................197
Error messages on the printer display.............................................................................................198
Alignment Error......................................................................................................................................... 198
Cartridge Error (1102, 1203, 1204, or 120F)............................................................................................198
Black Ink Low / Color Ink Low / Photo Ink Low......................................................................................... 199
Clear Carrier Jam .....................................................................................................................................199
Cover Open ..............................................................................................................................................200
Error 1104................................................................................................................................................. 200
Left Cartridge Error / Right Cartridge Error............................................................................................... 200
Left Cartridge Incorrect / Right Cartridge Incorrect................................................................................... 200
Left Cartridge Missing / Right Cartridge Missing ......................................................................................201
Memory Failure......................................................................................................................................... 201
No images have been selected ................................................................................................................201
No photo/paper size selection has been made ........................................................................................202
Could not detect a proof sheet .................................................................................................................202
No proof sheet information ....................................................................................................................... 202
No valid photo image files detected.......................................................................................................... 202
Only one photo enhancement may be chosen at a time ..........................................................................202
Only one photo/size selection can be chosen at a time ...........................................................................202
Paper or Photo Size error.........................................................................................................................202
PictBridge communications error..............................................................................................................202
Please remove the camera card...............................................................................................................202
Some photos removed from card by host................................................................................................. 203
Problems reading the memory card ......................................................................................................... 203
Error messages on the computer screen........................................................................................203
Clearing error messages .......................................................................................................................... 203
Left/Right Cartridge Missing ..................................................................................................................... 203
Communication not available ...................................................................................................................203
General Printing Problem ......................................................................................................................... 204
Ink Low .....................................................................................................................................................204
Out of Memory.......................................................................................................................................... 204
Out of Paper .............................................................................................................................................204
Fixing a printing failure ............................................................................................................................. 204
Unsupported file types found on memory card.........................................................................................205
Paper Jam ................................................................................................................................................205
Multiple All-In-Ones found ........................................................................................................................ 205
Print File Error .......................................................................................................................................... 205
Notices........................................................................................................................206
Product information.........................................................................................................................206
11
Edition notice...................................................................................................................................206
European EC directives conformity statement for radio products...................................................208
Power consumption.........................................................................................................................213
Networking glossary..................................................................................................218
Index............................................................................................................................220
12
Introduction
Finding information about the printer
Quick Setup sheet
Description Where to find
The Quick Setup sheet gives you instructions for
setting up hardware and software.
User's Guide
Description Where to find
The User's Guide gives you instructions for setting up
hardware and software (on Windows operating
systems) and some basic instructions for using the
printer.
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1 From the Finder desktop, double-click the
Lexmark 7500 Series folder.
2 Double-click the printer Help icon.
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
13
User's Guide: Comprehensive Version
Description Where to find
The User's Guide: Comprehensive Version gives you
instructions for using the printer and other information
such as:
• Using the software (on Windows operating systems)
• Loading paper
• Printing
• Working with photos
• Scanning (if supported by your printer)
• Making copies (if supported by your printer)
• Faxing (if supported by your printer)
• Maintaining the printer
• Connecting the printer to a network (if supported by
your printer)
• Troubleshooting problems with printing, copying,
scanning, faxing, paper jams, and misfeeds
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1 From the Finder desktop, double-click the Lexmark
7500 Series folder.
2 Double-click the printer Help icon.
When you install the printer software, the User's Guide:
Comprehensive Version will be installed.
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 7500
Series.
3 Click User's Guide.
If the link to the User's Guide is not on your desktop,
follow these instructions:
1 Insert the CD.
The installation screen appears.
Note: If necessary, click
Run. In Windows XP and earlier versions, click
Start Run, and then type D:\setup, where D is
the letter of your CD-ROM drive.
All Programs
2 Click Documentation.
3 Click View User's Guide (including Setup
Troubleshooting).
4 Click Yes.
An icon of the User's Guide appears on your
desktop, and the User's Guide: Comprehensive
Version appears on the screen.
You can also find this document on the Lexmark Web
site at www.lexmark.com.
Lexmark Solution Center
Description Where to find
The Lexmark Solution Center software is included on
your CD. It installs with the other software, if your
printer connects to a computer.
To access the Lexmark Solution Center:
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 7500
Series.
3 Select Lexmark Solution Center.
14
Customer support
Description Where to find (North America) Where to find (rest of world)
Telephone support
E-mail support
Call us at
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275
English Monday–Friday (8:00 AM–
11:00 PM ET)
Saturday (Noon–6:00 PM ET)
French Monday–Friday (9:00 AM–
7:00 PM ET)
• Mexico: 01-800-253-9627
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may
change without notice. For the most recent
phone numbers available, see the printed
warranty statement that shipped with your
printer.
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 From the Support Tools section, click e-
Mail Support.
6 Complete the form, and then click Submit
Request.
Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
Limited Warranty
Description Where to find (US) Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc.
furnishes a limited warranty that this
printer will be free of defects in
materials and workmanship for a
period of 12 months after the
original date of purchase.
To view the limitations and conditions of
this limited warranty, see the Statement of
Limited Warranty included with this
printer, or set forth at
www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Warranty Information.
Warranty information varies by
country or region. See the printed
warranty that shipped with your
printer.
3 From the Statement of Limited
Warranty section, click Inkjet &
All-In-One Printers.
4 Scroll through the Web page to view
the warranty.
15
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Wireless network compatibility
Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers
that are Wi-Fi certified. If you are having issues with an N router, verify with your router manufacturer that the current
mode setting is compatible with G devices, as this setting varies depending on the router brand/model.
Operating system notice
All features and functions are operating system-dependent. For complete descriptions:
• Windows users—See the User's Guide.
• Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.
16
Setting up the printer
Checking the box contents
1
2
3
4
1
2
3
5
8
7
6
Name Description
Black print cartridge Cartridges to be installed into the printer.
1
Color print cartridge
2
Note: Cartridge combinations vary depending on the
product purchased.
Telephone cord Use for faxing. For more information about connecting this
3
cord, see “Choosing a fax connection” on page 29. Your
telephone cord may look different from the one shown.
Power cord Attaches to the power supply port located at the back of
4
the printer.
Note: Your power cord may look different from the one
shown.
Installation cable Connects the printer to the computer temporarily during
5
some methods of installation.
Quick Setup sheet Initial setup directions
6
User's Guide Printed booklet that serves as a guide.
7
Note: Complete user information (User's Guide:
Comprehensive Version or Mac Help) can be found on the
installation software CD.
17
Name Description
Installation software CD for Windows and
8
Macintosh
• Installation software for the printer
• User's Guide: Comprehensive Version in electronic
format
• Mac Help
Understanding the parts of the printer
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1
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Use the To
Scanner glass Copy or remove an item.
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Top cover Access the scanner glass.
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Paper guides Keep paper straight when feeding.
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Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size
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documents.
Paper support Load paper.
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Paper feed guard Prevent items from falling into the paper slot.
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Automatic Document Feeder (ADF) tray Load original documents in the ADF. Recommended for
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scanning, copying, or faxing multiple-page documents.
Note: Do not load postcards, photos, small items, or thin
media (such as magazine clippings) into the ADF. Place
these items on the scanner glass.
Automatic Document Feeder (ADF) output tray Hold documents as they exit from the ADF.
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Use the To
Wi-Fi indicator Check wireless status:
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• Off indicates that the printer is not turned on or that no
wireless option is installed.
• Orange indicates that the printer is ready for wireless
connection, but not connected.
• Orange blinking indicates that the printer is
configured but unable to communicate with the
wireless network.
• Green indicates that the printer is connected to a
wireless network.
Memory card slots and PictBridge port Insert a memory card and connect a PictBridge-enabled
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digital camera or a flash drive to the printer.
Control panel Operate the printer.
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For more information, see “Using the control panel” on
page 35.
Paper exit tray Hold paper as it exits.
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Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding into the ADF.
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Use the To
Scanner unit Access the print cartridges.
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Print cartridge carrier Install, replace, or remove a print cartridge.
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EXT port Connect additional devices, such as a data/fax modem,
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telephone, or answering machine to the printer. This
connection method may not be available in all countries or
regions.
Note: Remove the plug to access the port.
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USB port Connect the printer to a computer using a USB cable.
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Warning: Do not touch the USB port except when plugging
in or removing a USB cable or installation cable.
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Use the To
Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network.
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Note: Not all products come with an internal wireless print
server installed. For more information, see “Ordering paper
and other supplies” on page 141.
Duplex cover
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• Print on both sides of the paper
• Remove paper jams.
Power supply with port Connect the printer to a power source. Plug the power cord
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into the power supply at the back of the printer and then into
the wall outlet.
LINE port Connect the printer to an active telephone line to send and
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receive faxes. The printer must be connected to a telephone
line to receive incoming fax calls.
Note: Do not connect additional devices to the LINE port,
and do not connect a DSL (digital subscriber line), ISDN
(integrated services digital network), or cable modem to the
printer.
Standalone printer setup
1 Unpack the printer.
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2 Remove all tape and packing material from all areas of the printer.
3 If needed, install the correct control panel for your language.
4 Raise the control panel.
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5 Extend the paper exit tray.
6 Raise the paper support.
7 Extend the paper guides.
8 Load paper.
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9 Connect the power cord.
10 Make sure the power is on.
11 If prompted, set the language.
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a Using the control panel of the printer, press or repeatedly until the language you want appears on the
display.
b Press to save.
12 If prompted, set the country/region.
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a Using the control panel of the printer, press or repeatedly until the country/region you want appears
on the display.
b Press to save.
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2
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13 Open the printer.
14 Press down on the cartridge carrier levers.
15 Remove the tape from the black print cartridge, and insert the cartridge in the left carrier.
16 Close the black cartridge carrier lid.
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17 Remove the tape from the color print cartridge, and insert the cartridge in the right carrier.
18 Close the color cartridge carrier lid.
19 Close the printer.
20 Press .
An alignment page prints.
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21 Discard the alignment page.
Notes:
• The alignment page may differ from the one shown.
• Streaks on the alignment page are normal, and do not indicate a problem.
Getting the printer ready to fax
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical
or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Using an RJ11 adapter
Country/region
• United Kingdom
• Ireland
• Finland
• Norway
• Denmark
To connect your printer to an answering machine or other telecommunications equipment, use the telephone line
adapter included in the box with the printer.
1 Connect one end of the telephone cord into the Line port of the printer.
2 Connect the adapter to the telephone line that came with the printer.
• Italy
• Sweden
• Netherlands
• France
• Portugal
Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your
location.
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3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter.
If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the
equipment:
1 Remove the plug from the EXT port on the back of the printer.
Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the
adapter, as shown, will not function properly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
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Country/region
• Saudi Arabia
• United Arab Emirates
• Egypt
• Bulgaria
• Czech Republic
• Belgium
• Australia
• South Africa
• Israel
• Hungary
• Poland
• Romania
• Russia
• Slovenia
• Spain
• Turkey
• Greece
To connect an answering machine or other telecommunications equipment to the printer:
1 Remove the plug from the back of the printer.
Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by
the adapter, as shown, will not function properly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Country/region
• Germany
• Austria
• Switzerland
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There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer.
Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones
or answering machines) may not work.
Choosing a fax connection
You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. If
problems occur, see “Setup Troubleshooting” on page 143.
Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such
as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the
setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter)
is required.
You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and
receive faxes.
You can connect the printer to other equipment. See the following table to determine the best way to set up the
printer.
Equipment Benefits See this section
• The printer
• A telephone cord
• The printer
• A telephone
• Two telephone cords
• The printer
• A telephone
Send and receive faxes without using a
computer.
• Use the fax line as a normal telephone
line.
• Send and receive faxes without using a
computer.
Receive both incoming voice messages and
faxes.
“Connecting directly to a telephone
wall jack” on page 31
“Connecting to a telephone” on
page 33
“Connecting to an answering
machine” on page 29
• An answering machine
• Three telephone cords
• The printer
• A telephone
Send faxes using the computer or the
printer.
“Connecting to a computer with a
modem” on page 32
• A computer modem
• Three telephone cords
Connecting to an answering machine
Connect an answering machine to the printer to receive both incoming voice messages and faxes.
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Note: Setup steps may vary depending on your country or region. For more information on connecting the printer
to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”
1 Make sure you have the following:
• A telephone
• An answering machine
• Three telephone cords
• A telephone wall jack
2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall
jack.
3 Remove the protective plug from the EXT port of the printer.
4 Connect a second telephone cord from the telephone to the answering machine.
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