Lexmark X7500, X820e Quick Start Manual

X820e MFP, X7500 MFP Option

Setup Guide

August 2001

www.lexmark.com

Edition: August 2001

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Step 1: Set up your printer our printer . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Modifying your high capacity feeder or base cabinet . . . . . . . .1

Selecting a location for your MFP . . . . . . . . . . . . . . . . . . . . . . .3

Step 2:2: Set up the scanner stand canner stand . . . . . . . . . . . . . . . . . . . . 4

Unpacking the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Assembling the stand bling the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Step 3: Install the control unit ll the control unit . . . . . . . . . . . . . . . . . . . . . . .6

Step 4: Mount the power supply unt the power supply supply . . . . . . . . . . . . . . . . . . . . . 8

Step 5:5: Attach the stand to the printer nd to the printer . . . . . . . . . . . . . . . . 9

Attaching the optional finisher . . . . . . . . . . . . . . . . . . . . . . . . . .9

Step 6: Install the scanner stall the scanner . . . . . . . . . . . . . . . . . . . . . . . . .100

Unpacking the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Installing the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Step 7: Attach cables and cords nd cords . . . . . . . . . . . . . . . . . . . .11

Step 8:ep 8: Complete the hardware setup he hardware setup p . . . . . . . . . . . . . . . . 13

Installing the printer operator panel cover . . . . . . . . . . . . . . .13

Attaching the Quick Reference . . . . . . . . . . . . . . . . . . . . . . . .14

Turning on the control unit and printer . . . . . . . . . . . . . . . . . .15

Step 9: Configure your MFP your MFP . . . . . . . . . . . . . . . . . . . . . . . . 166

Setting the IP address P address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Configuring Scan to E-mail mail . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Configuring Fax Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Registering with a Windows NT domain server T domain server . . . . . . . . . . .18

Step 10: Verify setup p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Making a test copy py . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Sending a test fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Sending a test e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Sending a network print job to the MFP work print job to the MFP . . . . . . . . . . . . . . . . .20

Troubleshootingeshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

If you need more help f you need more help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Maintaining your MFPur MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Cleaning the touch screen ch screen . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Cleaning the scanner bed . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Cleaning the scanner rollers . . . . . . . . . . . . . . . . . . . . . . . . . .22

Cleaning the scanner pick pads . . . . . . . . . . . . . . . . . . . . . . .24

Lexmark Document Distributorxmark Document Distributorument Distributorbutor . . . . . . . . . . . . . . . . . . . . . 25

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Telecommunications notices . . . . . . . . . . . . . . . . . . . . . . . . .288

vii

viii

Your printer supports either an optional high capacity feeder or an optional base cabinet. You need one of these options for your printer to fit properly into the stand.

Whether you have a printer that you need to set up, or you already have an installed printer, you need to modify your high capacity feeder or base cabinet.

Modifying yourur

high capacity feedery feeder

or base cabinetcabinet

Note: If you prefer not to disassemble

the printer, use a 7/32 socket wrench to reach under the base cabinet and remove the stabilizer feet.zer feet.

If you haven’t set up your printer yet, unpack the high capacity feeder or base cabinet and remove any packing materials. Be sure to remove any foam and tape from inside. Save the carton and packing materials if you need to repack the option later.

You need a Phillips screwdriver to modify Phillips screwdriver to modify and install the high capacity feeder.

If you have already set up your printer, you need to disassemble it and remove the high capacity feeder or base cabinet. Refer to “Removing printer parts” on the printer publications CD for information on how to do this.

Set up your printer

1 Place the high capacity feeder or

base cabinet on its back.

2 Remove the four screws attaching

the two stabilizer feet as shown. Remove the stabilizer feet.

3 Return the high capacity feeder or

base cabinet to its upright position.

4 Set up the drawer or high capacity

feeder, your printer, and any other paper handling options except an optional finisher. If you have a finisher, attach it later. For For instructions on how to install these items, refer to your printer Setup Guide.

5 Verify the printer hardware setup

by printing the menu settings page.

6 Unplug all power cords, fax and

phone cables, and network cables from their electrical outlets. This includes all cords and cables attached to a computer, printer, scanner, and any other peripherals connected to an outlet.

Set up your printer

Selecting a locationocation

for your MFPMFP

When choosing a place to set up your MFP, make sure you have the minimum amount of space indicated in the figure.

Set up your printer

Unpacking the standcking the standand Unpack the MFP scanner stand. Save Save

the packing material until the system is completely set up and working correctly. Make sure you have the following items.

• Right and left stand legs

• Shelf

• Shelf support

Right and left stand legs

• Base

• Right and left base supports

• Beam

• Bag of screws:

— 7 short — 28 medium — 2 long

Shelf

If any items are missing or damaged, visit the Lexmark Web site at

Base supports

www.lexmark.com for the designated com for the designated Lexmark support phone number for your country.

Base

Beam

Shelf support

Set up the scanner stand

Bag of screws

Assembling the standling the stand

Shelf support

6 medium

Beam

4 medium

3 short

Shelf

4 short

Right and left legs

10 medium

1 Slide the left and right legs onto

the extensions on the base. Make sure the screw holes are facing in. Secure the legs to the base each with two medium screws.

2 Attach the base supports:

a Use two medium screws each

to attach the supports to the legs.

b Use three medium screws

each to attach the supports to the base.

3 Attach the beam to the legs with

six medium screws.

4 Attach the shelf to the legs with

four short screws.

5 Attach the shelf support to the

shelf with three short screws.

Base support

Base

Note: Save the four remaining medium

screws for later use.

Short Medium Long

Set up the scanner stand

1 Unpack the accessory kit, the

country specific accessory box, and the control unit box. Make Make sure you have the following items:

a Control unit

a: Control unit

j: Power supply line cord

b: Power supply

h: Operator panel cover

c: Power supply bracket

k. Nuts and bolts

i: Folder

g: Power switch cover

f: Operator panel housing

d: Telephone fax line cable (RJ-11)

e: Ethernet cable (RJ-45)

b Power supply c Power supply bracket d Telephone fax line cable

(RJ-11)

e Ethernet cable (RJ-45) (with

toroid)

f Operator panel housing g Power switch coverver h Operator panel cover i Folder with Setup Guide, MFP

CD, and a set of Quick References (in different languages)

j Power supply line cord k Two nuts and bolts

The box may also contain an adapter for telephone fax line cable (not shown).

Install the control unit

2 Move to the back of the stand. 3 Hold the control unit so the cable

connection ports are toward the left and the mounting tabs are on g tabs are on the top and bottom.

Note: If the control unit doesn’t slide in

easily, loosen the screws on the beam. After you install the control unit retighten these screws.

4 Slide the unit between the stand

legs. Align the holes on the mounting tabs with the holes on the stand beam and the base.

5 Attach the control unit to the stand

with the four screws you saved in “Assembling the stand” on page 5. Leave the top two screws slightly loose.

Install the control unit

1 Align the two mounting tabs on the power supply with the holes

on the bracket.

2 Attach the power supply to the bracket with two nuts and bolts.

3 Orient the power supply so that it faces toward the front of the

printer.

4 Attach the bracket to the beam:

a Slide the grooves on the bottom of the bracket behind the

heads of the top two screws on the control unit.

b Tighten the screws to secure the bracket.

Mount the power supply

1 Back the printer up to the stand

and slide it in between the two stand legs.

2 Align the mounting posts on the

stand base with the first hole on both sides of the printer.

3 Secure the stand to the printer

with two long screws.

Attaching the

optional finisherer

If you purchased an optional finisher, attach it now. Refer to the printer Refer to the printer Setup

Guide for instructions.

Attach the stand to the printer

Unpacking the scannerg the scanner Unpack the MFP scanner. Make sure

you have the following items:

— Scanner — Scanner cable (with toroid)

Save the packing material until the system is completely set up and working correctly.

To ro i d

Installing the scannering the scanner 1 Make sure the printer is turned off

and unplugged.

2 Place the scanner on the shelf.

Align the handholds on the scanner with the cutouts on the shelf.

Install the scanner

Power supply (b)

Printer Ethernet cable (e)

Telephone fax line cable (d)

Power switch

Scanner cable

Network Ethernet cable

Power supply line cord (j)

Do not plug the power supply line cord into an outlet until later (see “Turning on the control unit and printer” on page 15).

1 Make sure the printer and control ke sure the printer and control

unit are turned off and unplugged.

2 Attach the end of the scanner

cable with the toroid to the scanner and the other end to the control unit. Tighten the thumbscrews on both ends of the cable.

3 Connect the end of the Ethernet

cable (e) with the toroid to the Ethernet port 1 on the control unit and the other end to the printer.

4 Connect the adapter to the

telephone fax line cable if necessary. Connect the telephone y. Connect the telephone fax line cable (d) to the control unit and then to a phone jack.

5 Connect standard cabling

compatible with your network to the Ethernet port 2 on the control unit, and then to a network connection. This cable is not This cable is not provided by Lexmark.

6 Connect the power supply (b) to

the control unit.

Attach cables and cords

Warning! Never connect or disconnect

the scanner cable when the control unit is turned on.

7 Connect the power supply line

cord (j) to the power supply, but j) to the power supply, but do not plug the other end into an electrical outlet at this time.

Attach cables and cords

Installing the printerlling the printer

operator panel coverator panel cover

Installing the operator panel cover and the power switch cover is optional. It is not necessary for the proper functioning of the MFP.

Housing

Operator panel cover

Cable

Recess

Power switch cover

Replacement housing

Subassembly

1 Make sure the printer is

unplugged. Pull up on the operator panel to unsnap it, and then gently remove it.

2 Disconnect the cable from the

operator panel. Leave the cable attached to the printer.

3 Remove the three screws from the

back of the operator panel and separate the housing from the subassembly. Save the screws.

4 Insert the subassembly into the

replacement housing and then secure with three screws.

5 Connect the cable to the operator

panel.

6 Gently press the operator panel

into the recess on the front of the printer until it snaps into place.

Complete the hardware setup

7 Attach the operator panel cover:

a Slide the locking tabs on the

bottom of the cover into the slots on the operator panel housing.

b Push the cover down until the wn until the

top two tabs snap into place.

Attaching the

Quick Referencence

1 Peel the backing off of the

adhesive strip on the back of the Quick ReferenceReference.

2 Press the Quick Reference into

place above the touch screen as shown.

Complete the hardware setup

Turning on the controlhe control

unit and printerd printer

1 Plug the printer and the power

supply line cord into properly grounded electrical outlets.

2 Turn the printer on. 3 Install the power switch cover (see

“Installing the printer operator panel cover” on page 13 for illustration):

a Slide the locking tabs on the

bottom of the cover into the slots on the operator panel,

b Push the cover down until the

top two tabs snap into place.

4 Turn on the control unit.

The MFP requires time to warm up after quires time to warm up after you turn it on. During this period, the message Please wait while the device initializes appears on the touch screen.

After the MFP completes its tests, the Home screen is displayed on the touch screen.

Complete the hardware setup

The following settings are the minimum required to perform basic functions such as print, copy, fax, or e-mail.

Setting thehe

IP address

You must have an IP address for network devices to find the MFP on P address for network devices to find the MFP on the network. If you have DHCP, the proper address values are automatically assigned. matically assigned.

To check your IP address, or to assign one manually if you do not have DHCP:

1 From the Home screen, touch the Key icon, and then touch

System Configuration.

2 Under the Printer/Print Server heading, touch Setup and

Configuration.

3 Under the Print Server heading, touch TCP/IP. 4 Address, Netmask, and Gateway are required fields, and Netmask, and Gateway are required fields, and

should have nonzero values. If necessary, use the virtual keyboard and enter the appropriate information for your network. Set any additional information you want.

5 Touch Submit when you are finished entering information. g information. 6 Wait for the configuration page to refresh, then verify the

parameters are as intended.

After configuring the IP address, you can use your Web browser to remotely view and manage the MFP. Type the IP address in the URL MFP. Type the IP address in the URL field of the browser (for example, http://192.168.236.24) and press mple, http://192.168.236.24) and press Enter.

Configuringonfiguring

Scan to E-mailto E-mail

Configure your MFPMFP

1 Type the MFP IP address in your Web browser URL field and FP IP address in your Web browser URL field and

then press Enter.

2 Click Configuration. 3 Click Scan to E-mail General Setup. 4 Type the SMTP gateway of your network or Internet service Internet service

provider in the appropriate field. Specify a default e-mail address for the message reply line.

5 Click Submit.

Configuringfiguring

Fax SetupSetup

The Telephone Consumer Protection Act of 1991 requires all 991 requires all outgoing faxes to contain specific information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission.

Use your Web browser to set the required fax information:

1 Type the MFP IP address in your browser URL field (for MFP IP address in your browser URL field (for

example, http://192.168.236.24), and press Enter.192.168.236.24), and press Enter.

2 Click Configuration and then click Fax SetupFax Setup. 3 If Analog doesn’t appear in the drop-down menu, select it now.

Click Submit. If Analog does appear in the drop-down menu, click Configuration.

4 After the configuration page refreshes, enter the required FCC

information:

— Station Name (a personal name or company name)Name (a personal name or company name) — Station Number (the fax phone number)

5 Check the current date and time, and then select the Time

Zone, such as Eastern (USA and Canada, Eastern Standard Time).

6 Set or change any additional fax settings.x settings. 7 Click Submit. 8 If the current date and time are not correct, click Set Date and

Time. Enter the appropriate information, and then click Submit.

If you want to configure for the Fax Server mode, return to the Fax you want to configure for the Fax Server mode, return to the Fax Setup configuration page and switch modes.

Configure your MFP

Registering with astering with a

Windows NTNT

domain serverserver

To use Windows NT Authentication as a way of restricting or tracking NT Authentication as a way of restricting or tracking access to your MFP, you must first register the device with a Windows Windows NT domain.

Note: In order to register the

MFP with a Windows NT domain, you must have an administrator account name and password for the intended domain.

Touch the Key icon on the Home screen, and then touch Windows NT Domain Registration. Tips are on the screens to help you with the gistration. Tips are on the screens to help you with the registration process.

Configure your MFP

Making a test copyg a test copyy Make a one-page copy and test the Automatic Document Feeder

(ADF):

1 Place your document face down on the scanner bed. 2 Press the green Start button to the right of the touch screen to

make a copy.

3 Touch Done. 4 Place your document face up in the ADF and press Start.F and press Start.

Sending a test faxst fax Send a one-page test fax to a known fax machine:

1 From the Home screen, touch the Fax icon. 2 In the Fax destination screen, enter a fax number using the

virtual keypad.

3 Place your document face down on the scanner bed. 4 Touch Fax It or press Start to send the fax. 5 Touch Done.

Verify setup

199

Sending ag a

test e-mail

Send a one-page test e-mail to a known e-mail address:

1 From the Home screen, touch the E-mail icon. 2 In the E-mail destination screen, enter an e-mail address using

the virtual keypad.virtual keypad.

3 Place your document face down on the scanner bed. 4 Touch Send It or press Start to scan and send the document. 5 Touch Done.

Sending anding a

network printrk print

job to the MFPeMFP

Use a computer application to send a network print job to your MFP.job to your MFP.

Verify setup

Problem Solution

The touch screen is blank and does not respond to touches.

A red exclamation point appears over the Copy icon on the Home screen.

The paper will not feed through the Automatic Document Feeder (ADF).

My network print job doesn’t print. • Print a network setup page:

I cannot send or receive analog faxes. • Make sure the telephone cable is properly connected to the port

• Verify that the control unit is plugged in.

• Verify that the electrical outlets have power.

• Make sure all cables and cords are properly connected. For more information, see “Attach cables and cords” on page 11.

• Turn the control unit off and then back on.

• If you are still having problems, contact Lexmark customer support

(see below for more information).

• Touch the Copy icon. Follow instructions on the screen.

• Make sure the printer is plugged in and turned on.

• Make sure the Ethernet cables are connected to the correct ports. For more information, see ““Attach cables and cords” on page 11.

• Turn off the printer and the control unit. Turn the printer on, and

then turn the control unit on.

• Clean the scanner rollers and pick pads and try again. For more information, see “Maintaining your MFP” on page 22.

• If you are still having problems, contact Lexmark customer support ving problems, contact Lexmark customer support (see “If you need more help” for more information).

– From the Home screen, touch the Key icon, and then touch Print

Reports.

– Touch Network Setup Page.

• Verify the IP address and settings.

on the control unit and to the phone jack.

• Verify the phone line is analog.

If you needu need

more helpp

Launch the drivers CD that came with your printer, and then click k Contact Lexmark.

Troubleshooting

Warning! Do not spray the touch

screen with water or glass cleaner. Liquid can damage the MFP.P.

Cleaning thehe

touch screen

Cleaning the

scanner bedcanner bed

Cleaning the scannerg the scanner

rollersollers

1 Dampen a clean, lint-free cotton

cloth with water.

2 Wipe the touch screen.

1 Dampen a clean, lint-free cotton

cloth with water.

2 Open the cover. Wipe the scanner

bed glass.

Clean the rollers if documents do not feed smoothly or easily, or if several y or easily, or if several documents feed at one time. The rollers may be contaminated with ink, toner particles, or paper coating. We recommend cleaning rollers every 30,000 scans.0,000 scans.

1 Turn off and unplug the control

unit.

2 Dampen a clean, lint-free cotton

cloth with water.

Maintaining your MFP

+ 221 hidden pages