Lexmark X7350 User Guide

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7300 Series All-In-One

User's Guide

November 2005 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

740 West New Circle Road Lexington, Kentucky 40550

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Edition: November 2005

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.,

PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0) 8704 440 044. In other countries, contact your point of purchase.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Safety information

• Use only the power supply and power cord provided with this product or the manufacturer's authorized replacement power supply and power cord.

• Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the user documentation, to a professional service person.

• Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.

CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power

cord or telephone, during a lightning storm.

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Finding information about the printer..........................................................................9

Setting up the printer...................................................................................................11

Checking the box contents................................................................................................................11

Installing another language control panel..........................................................................................11

Getting the printer ready to fax.................................................................................... ......................12

Choosing a fax connection..........................................................................................................................12

Connecting directly to a telephone wall jack...............................................................................................13

Connecting to a telephone..................... .. .................................................... . ..............................................13

Connecting to an answering machine............................ ................................ ................................ .............14

Connecting to a computer with a modem...................................................................................................16

Learning about the printer..........................................................................................18

Understanding the parts of the printer...............................................................................................18

Using the control panel buttons and menus......................................................................................20

Using the control panel...............................................................................................................................20

Navigating the control panel menus.................................... ... .....................................................................22

Using the Copy menu.................................................................................................................................23

Using the Scan menu.......................................................................... ... .....................................................24

Using the Fax menu............................................................ ... ............................... .. ....................................24

Learning about the software.......................................................................................26

Using the printer software..................................................................................................................26

Using the Productivity Suite...............................................................................................................26

Using the All-In-One Center..............................................................................................................27

Opening the All-In-One Center...................................................................................................................27

Using the Scanning & Copying tab.............................................................................................................28

Using the Saved Images tab.......................................................................................................................29

Using the Maintain/Troubleshoot link....................... ............................. ... .............................. .. ...................29

Using the Solution Center..................................................................................................................30

Using Print Properties........................................................................................................................31

Opening Print Properties..................................... ....... ... ..... ....... ... ....... ...... ...... ... ....... ...... ... ... ......................31

Using the Save Settings menu.............................. ...................................... .... ............................................31

Using the I Want To menu................................ ........................... .......................... .....................................31

Using the Options menu.................................... ............................... .............................. ............................31

Using the Print Properties tabs...................................................................................................................32

Using the Photo Editor.......................................................................................................................32

Using the Fax Setup Utility................................................................................................................33

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Loading paper and original documents.....................................................................34

Loading paper....................................................................................................................................34

Loading various paper types.............................................................................................................35

Loading original documents into the ADF.........................................................................................38

Loading original documents on the scanner glass............................................................................39

Printing.........................................................................................................................41

Printing a document...........................................................................................................................41

Printing collated copies......................................................................................................................41

Printing the last page first (reverse page order)..................................... ...........................................41

Printing transparencies......................................................................................................................42

Printing envelopes.............................................................................................................................42

Printing multiple pages on one sheet................................................................................................42

Printing cards.....................................................................................................................................43

Copying.........................................................................................................................44

Making a copy...................................................................................................................................44

Collating copies.................................................................................................................................44

Repeating an image on one page.....................................................................................................45

Enlarging or reducing an image........................................................................................................45

Scanning.......................................................................................................................47

Scanning a document........................................................................................................................47

Scanning documents or images for e-mailing...................................................... .............................47

Scanning text for editing....................................................................................................................48

Scanning images for editing..............................................................................................................48

Scanning clear images from magazines or newspapers...................................................................48

Scanning to a computer over a network.......................................................................... ..................49

Faxing...........................................................................................................................50

Sending a fax.....................................................................................................................................50

Entering a fax number...................................... ...................................... .. ...................................................50

Sending a fax using the control panel............................... ................................ ..........................................51

Sending a fax using the computer..............................................................................................................51

Sending a broadcast fax at a scheduled time.............................................................................................52

Sending a fax while listening to a call (On Hook Dial)................................................................................52

Receiving a fax..................................................................................................................................53

Receiving a fax automatically.....................................................................................................................53

Receiving a fax with an answering machine...............................................................................................53

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Receiving a fax manually.................... . .................................................... .. .................................................53

Using Caller ID............................................................................................................................................53

Forwarding faxes............................................................................................................... ................54

Printing fax activity reports.............................................................................................................. ..54

Setting up Quick Dial buttons and Speed Dial numbers...................................................................55

Setting up Quick Dial buttons using the control panel................................................................................55

Setting up Quick Dial buttons using the computer......................................................................................55

Setting up Speed Dial numbers..................................................................................................................55

Using the Phone Book.......................................................................................................................56

Customizing dial settings...................................................................................................................56

Setting up a dialing prefix...................................... ... ...................................................................................56

Setting the distinctive ring....................... .. ............................ ............................ ..........................................57

Setting the number of rings before receiving a fax automatically...............................................................57

Setting up to fax while behind a PBX................................................................................... ... ....................58

Customizing fax settings....................................................................................................................58

Customizing settings using the Fax Setup Utility........................................................................................58

Setting up a fax header............................. ... .............................................................. .. ...............................60

Setting up a fax footer........................................................................................... .. ....................................61

Blocking unwanted changes to fax settings................................................................................................61

Blocking junk faxes.....................................................................................................................................62

Working with photos...................................................................................................63

Printing borderless photos.................................................................................................................63

Printing photos stored on the computer using the Productivity Suite..........................................................63

Using a PictBridge-enabled digital camera to control printing photos.........................................................64

Customizing photos...........................................................................................................................64

Creating and printing a scrapbook or album page......................................................................................64

Adding text captions to a photo page........................................................................................ ... ...............65

Networking the printer.................................................................................................66

Installing network printers..................................................................................................................66

Shared printing....................................... ... ....... ...... .. ....... ....... ...... .... ..... ...... .... ...... ....... ... ............................66

Direct IP printing.........................................................................................................................................67

Tips for installing a network printer....................................................................................................67

Assigning an IP address.............................................................................................................................67

Finding your MAC address.........................................................................................................................67

Configuring a network printer manually......................................................................................................67

Finding a printer/print server located on remote subnets............................................................................68

Network troubleshooting tips............................. .. ........................................................................................68

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Maintaining the printer................................................................................................69

Changing print cartridges..................................................................................................................69

Removing a used print cartridge........................................................................ ........................ .................69

Installing print cartridges.............................................................................................................................70

Achieving better print quality.............................................................................................................71

Improving print quality.......................... .... ...................................................................................................71

Aligning print cartridges..............................................................................................................................71

Cleaning the print cartridge nozzles............................ .... ............................................................................72

Wiping the print cartridge nozzles and contacts.........................................................................................72

Preserving the print cartridges...........................................................................................................73

Cleaning the scanner glass...............................................................................................................73

Ordering supplies..............................................................................................................................74

Recycling Lexmark products.............................................................................................................74

Troubleshooting...........................................................................................................75

Setup troubleshooting........................................................................................................................75

Incorrect language appears on the display.................................................................................................75

Power button is not lit................................................................... .... ................................. ..........................76

Software does not install................................................... .. ............................... ... ......................................76

Page does not print.......................................................... ... .............................. ... .......................................77

Cannot print from digital camera using PictBridge.............................. ........................................................79

Print troubleshooting..........................................................................................................................79

Improving print quality.......................... .... ...................................................................................................79

Poor text and graphic quality.. ....................................................................................................................80

Poor quality at the edges of the page.........................................................................................................81

Printer does not print or respond................................................................................................................81

Print speed is slow................................................. .......................... .. ........................... .. ............................81

Partial document or photo prints.................................................................................................................82

Copy troubleshooting.........................................................................................................................82

Copier does not respond.................................... ... ......................................................................................82

Scanner unit does not close.................................. ...................................... .... ............................................83

Poor copy quality........................................................................................................................................83

Partial document or photo copies............................ ...................................................................................84

Scan troubleshooting.........................................................................................................................84

Scanner does not respond....................... .............................. .... .............................. ... ................................84

Scanning takes too long or freezes the computer........................ .... ...................................... ... ..................84

Scan was not successful.............................................................. ...................................... .. .. .....................85

Poor scanned image quality........................................................................................................................85

Partial document or photo scans........................... .....................................................................................86

Cannot scan to an application.....................................................................................................................86

Cannot scan to a computer over a network................................................................................................86

Fax troubleshooting...........................................................................................................................86

Tips for faxing using the Productivity Suite.................................................................................................86

Cannot send or receive a fax.............................. ............................ .. ............................ ..............................86

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Can send but not receive faxes..................................................................................................................88

Can receive but not send faxes..................................................................................................................88

Printer receives a blank fax................................. ... .....................................................................................89

Received fax has poor print quality....................... .. ............................................................ ... .....................90

Network troubleshooting....................................................................................................................91

The printer to be configured does not appear in the list of printers found on your network........................91

Cannot print to the network printer............................... ... ............................................................................91

Network name does not appear in the list....................................................................... .... ........................92

Jams and misfeeds troubleshooting..................................................................................................92

Paper jam in the printer...............................................................................................................................92

Paper jam in the ADF..................................... ....................................... ......................................................92

Paper or specialty media misfeeds...................... .......................................................................................93

Printer does not feed paper, envelopes, or specialty media.......................................................................93

Banner paper jams.................................... ....................................... ... ........................................................94

Error messages.................................................................................................................................94

Black Ink Low/Color Ink Low/Photo Ink Low...........................................................................94

Clear Paper Jam....................................................................................................................................94

Clear ADF Jam........................................................................................................................................94

Left Cartridge Error/Right Cartridge Error.........................................................................94

Cartridge Error....................................................................................................................................95

Clear Carrier Jam...............................................................................................................................95

Left Cartridge Missing/Right Cartridge Missing.................................................................96

Error: 1104............................................................................................................................................96

Alignment Problem...............................................................................................................................97

Fax Error.................................................................................................................................................97

Fax Mode Unsupported.........................................................................................................................97

Failed to Connect...............................................................................................................................97

Phone Line Error.................................................................................................................................98

Remote Fax Error.................................................................................................................................98

Phone Line Busy....................................................................................................................................99

Memory Full..........................................................................................................................................100

Removing and reinstalling the software..................... .....................................................................100

Notices........................................................................................................................102

Power consumption.........................................................................................................................106

Index............................................................................................................................108

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Finding information about the printer

Setup sheet

Description Where to find

The Setup sheet gives you instructions for setting up hardware and software.

You can find this document in the printer box or on the Lexmark Web site.

User's Guide

Description Where to find

The User's Guide gives you instructions for using the printer and other information such as:

• Maintenance

• Troubleshooting

• Safety

You can find this document on the Lexma rk Web site. When you install the printer software, the User's

Guide may also be installed.

1 Click Start  Programs or All Programs 

Lexmark 7300 Series.

2 Click User's Guide.

Description Where to find

The CD contains drivers, software, and publication files. The CD installs the Help system on your computer if your printer connects to a computer.

You can find this CD in the printer box. See the Setup sheet for installation instructions.

Help

Description Where to find

The Help gives you instructions for using the software if your printer connects to a computer.

While in any Lexmark software program, click Help,

Tips  Help, or Help  Help Topics.

Lexmark Solution Center

Description Where to find

The Lexmark Solution Center software is included on your CD if your printer connects to a computer. It installs with the other software.

To access the Lexmark Solution Center:

1 Click Start  Programs or All Programs 

Lexmark 7300 Series.

2 Select Lexmark Solution Center.

Readme file

Description Where to find

This file contains late-breaking information about the printer and software that does not appear in other documentation, as well as information specific to yo ur operating system.

To access the Readme file:

1 Click Start  Programs or All Programs 

Lexmark 7300 Series.

2 Select Readme.

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Web site

Description Where to find

Our Web site contains a variety of information. Note: All paths for the Web site are subject to

change.

Visit our Web site at www.lexmark.com.

1 Go to the Web site. 2 Select a country from the drop-down list in the upper-left

corner of the page.

3 Select the link for the information you need.

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

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Setting up the printer

Checking the box contents

Name Description

Black print cartridge Cartridges to be installed into the printer.

Color print cartridge

Telephone cord Use for faxing. For more information about connecting this cord, see

Power supply cord Attaches to the power supply port located at the back of the printer.

Setup sheet Instructions on setting up printer hardware and software, and information on

Note: Cartridge combinations vary depending on the product purchased.

“Choosing a fax connection” on page 12.

setup troubleshooting.

Installation software CD Installation software for the printer. Also includes the printer software Help.

Note: Installing the printer software also installs the Help.

User’s Guide or Setup

Solutions

Printed booklet that serves as a guide.

Installing another language control panel

These instructions apply only if you received one or more additional language control panels with the printer.

1 Lift and remove the control panel (if one is installed).

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2 Choose the correct control panel for your language. 3 Align the clips on the control panel with the holes on the printer, and then press down.

Getting the printer ready to fax

Choosing a fax connection

You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. If problems occur, see “Setup troubleshooting” on page 75.

Note: The printer is an analog device that works best when directly connected to the wall ja ck. Other devi ces (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required.

You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes.

You can connect the printer to other equipment. See the following table to determine the best way to set up the printer.

Equipment Benefits See this section

• The printer

• A telephone cord

• The printer

• A telephone

• Two telephone cords

• The printer

• A telephone

Send and receive faxes without using a computer.

• Use the fax line as a normal telephone

line.

• Send and receive faxes without using a

computer.

Receive both incoming voice messages and faxes.

“Connecting directly to a telephone wall jack” on page 13

“Connecting to a telephone” on page 13

“Connecting to an answering machine” on page 14

• An answering machine

• Three telephone cords

• The printer

• A telephone

Send faxes using the computer or the printer.

“Connecting to a computer with a modem” on page 16

• A computer modem

• Three telephone cords

Page 13

Connecting directly to a telephone wall jack

LINE

EXT

LINE

EXT

LINE

EXT

Connect the printer directly to a telephone wall jack to make copies or send and receive faxes without using a computer.

1 Make sure you have a telephone cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer.

LIN

3 Connect the other end of the telephone cord into an active telephone wall jack.

Note: For more information on connecting the printer to telecommunications equipment, see the additional setup

instructions that came with the printer. Setup steps may vary depending on your country.

Connecting to a telephone

Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or send an d re ce ive fa xes without using a computer.

1 Make sure you have the following:

• A telephone

• Two telephone cords

• A telephone wall jack

2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wa ll jack.

LIN

LINE

EXT

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3 Remove the protective plug from the EXT port of the printer.

LINE

EXT

LINE

EXT

LINE

EXT

LINE

4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer.

LINE

EXT

Note: For more information on connecting the printer to telecommunications equipment, see the additional setup instructions that came with the printer. Setup steps may vary depending on your country.

Connecting to an answering machine

Connect an answering machine to the printer to receive both incoming voice messages and faxes.

1 Make sure you have the following:

• A telephone

• An answering machine

• Three telephone cords

• A telephone wall jack

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2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall

LINE

EXT

LINE

EXT

LINE

EXT

LINE

EXT

LINE

EXT

jack.

INE

LINE

3 Remove the protective plug from the EXT port of the printer.

LINE

EXT

4 Connect a second telephone cord from the telephone to the answering machine.

5 Connect a third telephone cord from the answering machine to the EXT port of the printer.

LIN

EXT

Note: For more information on connecting the printer to telecommunications equipment, see the additional setup instructions that came with the printer. Setup steps may vary depending on your country.

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Connecting to a computer with a modem

LINE

EXT

LINE

EXT

LINE

EXT

LINE

EXT

Connect the printer to a computer with a modem to send faxes from the software application.

1 Make sure you have the following:

• A telephone

• A computer with a modem

• Three telephone cords

• A telephone wall jack

2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wa ll jack.

LIN

LINE

EXT

3 Remove the protective plug from the EXT port of the printer.

LIN

EXT

LINE

4 Connect a second telephone cord from the telephone to the computer modem.

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5 Connect a third telephone cord from the computer modem to the EXT port of the printer.

LINE

EXT

LINE

EXT

LINE

EXT

L I N

E X

Note: For more information on connecting the printer to telecommunications equipment, see the additional setup instructions that came with the printer. Setup steps may vary depending on your country.

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Learning about the printer

Understanding the parts of the printer

Use the To

Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter, legal, and A4

size documents.

ADF input tray Load original documents in the ADF. Recommended

for scanning, copying, or faxing multiple-page documents.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

ADF exit tray Pick up your original document after it has gone

through the ADF.

Top cover Access the scanner glass.

Note: The scanner glass is recommended for card

stock, photos, and delicate or unu sua lly size d originals that cannot be fed through the ADF.

PictBridge port Connect a PictBridge-enabled digital camera to the

printer.

Paper tray Load paper.

Paper exit tray Stack paper as it exits.

Control panel Operate the printer.

For more information, see “Using the control panel” on page 20.

Scanner unit Access the print cartridges.

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LIN

LINE

EXT

L I NE

EXT

LINE

L I NE

EX T

Use the To

EXT port

Connect additional devices, such as a data/fax modem, telephone, or answering machine to the printer.

Note: Remove the plug to access the port.

Power supply port Connect the printer to a power source.

Rear access door Remove paper jams.

USB port Connect the printer to a computer using a USB cable.

4 5

LINE port

Connect the printer to an active telephone line to send and receive faxes. The printer must be connected to this telephone line to receive incoming fax calls.

Note: Do not connect additional devices to the LI NE port, and do not connect a DSL (digital subscriber line), ISDN (integrated services dig it al n e two rk), or cable modem to the printer.

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Using the control panel buttons and menus

Using the control panel

The display shows:

• All-In-One status

• Messages

• Menus

Note: Words on the display may be abbreviated or shortened using ellipses.

Press To

One-Touch Dial

buttons (1–5) Copy Mode Access the copy default screen and make copies.

Scan Mode Access the scan default screen and scan documents.

Fax Mode Access the fax default screen and send faxes.

Fax Auto Answer Answer all incoming calls when the button light is on.

Redial / Pause

Access any of the five programmed Speed Dial numbers.

Note: The mode is selected when the button light is on.

Note: For information on setting the number of rings before the machine will answer

incoming calls, see “Receiving a fax automatically” on page 53.

• In Fax mode, redial the last number entered.

• Insert a three-second pause in the number to be dialed to wait for an outsid e line

or get through an automated answering system. Enter a pause only when you have already begun entering the number.

Phone Book Access any of the programmed Speed Dial numbers (1–89) or Group Dial numbers

(90-99).

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Press To

Quality Adjust the quality of a copy, scan, or fax.

1 2

• Increase a number.

• Enter a space between letters or numbers.

• Scroll through menus, submenus, or settings on the display.

• Choose a menu or submenu item that appears on the display.

• Save settings.

• Decrease a number.

• Delete a letter or number.

• Scroll through menus, submenus, or settings on the display.

• Cancel a scan, copy, or print job in progress.

• Clear a fax number or end a fax transmission and return to the fax default screen.

• Exit a menu or submenu, and return to the default copy, scan, or fax screen.

• Clear current settings or error messages, and return to default settings.

Display the Copy, Scan, or Fax menu, depending on wh ich mo de is se lected.

• Return to the previous screen.

• Delete a letter or number.

Lighter/ Darker Adjust the brightness of a copy or fax.

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5 6

8 9

Press To

A keypad number or

symbol

In Copy mode: Select the number of copies you want to make. In Fax mode:

• Enter fax numbers.

• Navigate an automated answering system.

• Select letters when creating a Speed Dial list.

• Type numbers to enter or edit the date and t i me sh own on the display.

Start Color Start a color copy or scan job, depending on which mode is selected.

Start Black Start a black-and-white copy, scan, or fax job, depending on which mode is selected.

Power

• Turn the printer on and off.

• Stop the print, copy, fax, or scan process.

Navigating the control panel menus

1 Press Copy Mode, Scan Mode, or Fax Mode.

The copy, scan, or fax default screen appears.

2 To change settings, press Menu. 3 Press or repeatedly until appears next to the menu item you want.

4 Press . 5 Press or repeated ly until appears next to the submenu item you want or the setting you want appears.

6 Press . 7 If needed, press or repeatedly until the setting you want appears.

8 If you want to save the setting for future use, press . 9 If needed, press repeatedly to return to the previous menus.

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Using the Copy menu

To access and navigate the Copy menu:

1 From the control panel, press Copy Mode.

The copy default screen appears.

2 If you do not want to change a setting, press Start Color or Start Black. 3 If you want to change a setting, press . 4 Press or repeatedly until appears next to the menu item you want.

5 Press . 6 Press or repeatedly until appears next to the submenu item or setting you want.

7 Press . 8 If needed, press or repeatedly until appears next to the setting you want.

9 If you want to save the setting for future use, press .

10 Press Start Color or Start Black.

Note: If needed, press

Use this To

Number-Copies Specify how many copies to print. Resize Specify the percentage for enlarging or reducing an image copy. Paper Size Specify the size of the paper loaded. Repeat Image Choose how many copies of an image to print on a page. Collate Collate copies as they exit. N-Up Choose how many pages to print on a page. More Settings Specify the size and type of the original document. Maintenance

repeatedly to return to the previous menus.

• View ink levels.

• Clean cartridges.

• Align cartridges.

• Print a test page.

Device Setup Customize printer settings. Color Adjust the color intensity.

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Using the Scan menu

To access and navigate the Scan menu:

1 From the control panel, press Scan Mode.

The scan default screen appears.

2 Press or repeatedly until the scan destination you want appears. 3 If you do not want to change a setting, press Start Color or Start Black.

4 If you want to change a setting, press . 5 Press or repeatedly until appears next to the menu item you want.

6 Press . 7 Press or repeated ly until appears next to the submenu item you want or the setting you want appears.

8 Press . 9 If needed, press or repeatedly until appears next to the setting you want.

10 If you want to save the setting for future use, press . 11 Press Start Color or Start Black.

Note: If needed, press

Use this To

Original Size Specify the size of the original. Maintenance

repeatedly to return to the previous menus.

• View ink levels.

• Clean cartridges.

• Align cartridges.

• Print a test page.

Device Setup Customize printer settings.

Using the Fax menu

To access and navigate the Fax menu:

1 From the control panel, press Fax Mode.

The fax default screen appears.

2 If you do not want to change a setting, enter the fax number and press Start Black. 3 If you want to change a setting, press . 4 Press or repeatedly until appears next to the menu item you want.

5 Press . 6 Press or repeated ly until appears next to the submenu item you want or the setting you want appears.

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7 Press . 8 If needed, press or repeatedly until appears next to the setting you want.

9 If you want to save the setting for future use, press .

10 Press Start Black.

Note: If needed, press

Use this To

Ringer Volume Modify the volume. On Hook Dial Dial a telephone number while listening to the call through a speaker

Fax Reports Print fax history or transmission status reports. Delay Fax Enter a specific time to send a fax.

Phone Books Add, edit, and print names and fax numbers of individu als or groups. Block Faxes Block faxes from the numbers you specify. Send Setup Customize settings for sending a fax. Receive (Recv.) Setup Customize settings for receiving a fax. Maintenance

repeatedly to return to the previous menus.

on the printer. This is useful when you must navigate an automated answering system before sending your fax.

Note: For more information, see “Sending a fa x while listening to a call (On Hook Dial)” on page 52.

Note: Make sure the date and time are ente red correctly before setting a specific time to send a fax.

• View ink levels.

• Clean cartridges.

• Align cartridges.

• Print a test page.

Device Setup Customize printer settings.

Page 26

Learning about the software

Using the printer software

Use this To

The Productivity Suite Open the component necessary for you to complete a task. The All-In-One Center Scan, copy, print, and fax. The Solution Center Find troubleshooting, maintenance, and cartridge ordering information. Print Properties Select the best print settings for the document you are printing. The Photo Editor Edit photos and graphics. Fast Pics Transfer photos from a PictBridge-enabled digital camera to the computer. The Fax Setup Utility Adjust fax settings.

Using the Productivity Suite

To open the Productivity Suite software, use one of these methods:

Method 1 Method 2

From the desktop, double-click the Productivity Suite icon.

Click the Productivity Suite icon for the task you want to complete.

Click To Details

Manage Documents Organize, search for, or print documents. Send documents to other

people, or open them with various programs.

Manage Photos Organize or print photos in various layouts. Send photos to other

people, or open them with various programs.

Visit Lexmark Online Visit our Web site.

1 Click Start  Programs or All Programs  Lexmark

7300 Series.

2 Select Productivity Suite.

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Click To Details

Scan Scan a photo or document.

Copy Copy a photo or document with options to enlarge, reduce, or change

other features.

Fax Send a fax or change fax settings.

Attach to E-mail E-mail documents or photos which are scanned or saved on the

computer.

Scan & Edit Text (OCR) Scan a document to a word processor to edit the text using Optical

Character Recognition (OCR).

Scan to PDF Scan a document and save it on your computer as a PDF.

Learn more about what you can do with this software.

Find maintenance and troubleshooting information and too ls to keep the printer working properly.

View a Web-based tutorial.

Using the All-In-One Center

Opening the All-In-One Center

Use the All-In-One Center software to scan, copy, and fax documents, or to print saved photos. To open the All-In-One Center, use one of these methods:

Method 1 Method 2

From the desktop, double-click the Productivity Suite icon, and then click Scan or Copy.

1 Click Start  Programs or All Programs 

Lexmark 7300 Series.

2 Select All-In-One Center.

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Using the Scanning & Copying tab

Use the Scanning & Copying tab to perform scanning and copying tasks, to select a task from Productivity Tools, or to preview an image.

From this section You can

Scan

Copy

Productivity Tools

• Select a program to send a scanned image to.

• Select what type of image is being scanned.

• Select the scan quality.

Note: Click See More Scan Settings to view all settings.

• Select the quantity and color of copies.

• Select a quality setting for copies.

• Select a blank paper size.

• Select the size of the original document.

• Lighten or darken copies.

• Enlarge or reduce copies.

Note: Click See More Copy Settings to view all settings.

• Print – Repeat an image several times on one page. – Enlarge or reduce an image. – Print an image as a multiple-page poster. – Print more than one page on a sheet of paper.

• Share – Fax an image or document. – E-mail an image or document.

• Save – Save an image on the computer. – MagiChop—Save multiple photos. – Scan and save to PDF format.

• Edit – Edit text found in a scanned document (OCR). – Modify an image with a photo editor.

Preview

• Select a region of the previewed image to scan or copy.

• View an image of what will be printed or copied.

Note: For more information about using the Scanning & Copying tab, click Help in the top center of the screen.

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Using the Saved Images tab

Use the Saved Images tab to perform tasks with images that are saved on the computer.

From this section You can

Preview

• Show or create folders.

• Preview and select images.

• Rename, delete, or edit selected images.

Open With Select where to send the saved images. Photo Prints

Click Show More Printing Options to view and adjust the print settings. You can:

• Select the quantity and color of copies.

• Select a quality setting for copies.

• Lighten or darken copies.

• Enlarge or reduce copies.

Note: Click Next to select and print photos in standard sizes.

Productivity Tools

• Print – Print an album page with various photo sizes. – Enlarge or reduce an image. – Print an image as a multiple-page poster.

• Share – Fax an image or document. – E-mail an image or document.

• Edit – Edit text found in a scanned document (OCR). – Modify an image with a photo editor.

Note: For more information about using the Saved Images tab, click Help in the top center of the screen.

Using the Maintain/Troubleshoot link

The Maintain/Troubleshoot link provides you with direct links to the Solution Center and the Fax Setup Utility.

1 Click Start  Programs or All Programs  Lexmark 7300 Series. 2 Select All-In-One Center. 3 Click Maintain/Troubleshoot. 4 Select from these topics:

• Maintain or fix quality problems

• Troubleshoot problems

• Device status and ink levels

• More printing ideas and how to's

• Contact information

• Advanced (Voice and communication options)

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• View the software version and copyright in fo rma tion

• Display the Fax Setup Utility

Using the Solution Center

The Solution Center provides help, as well as information about the printer status and ink levels. There are two ways of opening the Solution Center.

Method 1 Method 2

From the desktop, double-click the Productivity Suite icon, and then click the Maintain/Troubleshoot button.

The Solution Center consists of six tabs:

From this tab You can

Printer Status (Main dialog)

• View the status of the printer. For example, while printing, the

status of the printer is Busy Printing.

• View the type of paper detected in the printer.

• View the ink levels of the print cartridges.

How To Learn how to:

• Scan, copy, fax, and print.

• Find and change settings.

• Use basic features.

• Print projects such as banners, photos, envelopes, cards, iron-on

transfers, and transparencies.

• Find the printable User's Guide.

Troubleshooting

• Learn tips about the current status.

• Solve printer problems.

1 Click Start  Programs or All Programs 

Lexmark 7300 Series.

2 Select Solution Center.

Maintenance

• Install a print cartridge.

Note: Wait until scanning is complete before installing new print

cartridges.

• View shopping options for new cartridges.

• Print a test page.

• Clean to fix horizontal streaks.

• Align to fix blurry edges.

• Troubleshoot other ink problems.

Contact Information Learn how to contact us by telephone, e-mail, or on the World Wide

Web.

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From this tab You can

Advanced

Note: For more information, click Help in the lower right corner of the screen.

• Change the appearance of the Printing Status window.

• Turn printing voice notification on or off.

• Change network printing settings.

• Share information with us regarding how you use the printer.

• Obtain software version information.

Using Print Properties

Opening Print Properties

Print Properties is the software that controls the printing function when the printer is connect ed to a computer. You can change the settings in Print Properties based on the type of project you want to create. You can open Print Properties from almost any program:

1 With a document open, click File  Print. 2 From the Print dialog, click Properties, Preferences, Options, or Setup.

Using the Save Settings menu

From the “Save Settings” menu, you can name and save the current Print Properties settings for future use. You can save up to five custom settings.

Using the I Want To menu

The “I Want To” menu contains a variety of task wizards (p rinting a photo, an envelope, a banner, a poster, or printing on both sides of the paper) to help you select the correct print settings for a project.

Using the Options menu

Use the “Options” menu to make changes to the Quality Options, Layout Options, and Printing Status Options settings. For more information on these settings, open the tab dialog from the menu, and then click the Help bu tton on the dialog.

The “Options” menu also provides direct links to different parts of the Solution Center as well as software version information.

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Using the Print Properties tabs

All of the print settings are on the three main tabs of the Print Properties softwa re: Quality/Copies, Paper Setup, an d Print Layout.

Tab Options

Quality/Copies

• Select a Quality/Speed setting.

• Select a Paper Type.

• Customize how the printer prints several copies of a single print job:

collated or normal.

• Choose Automatic Image Sharpening.

• Choose to print color images in black and white.

• Choose to have the last page printed first.

Paper Setup

• Specify the size of paper loaded.

• Select the orientation of the document on the printed page: portrait or

landscape.

Print Layout

• Select the layout you want to print.

• Choose to print on both sides of the paper, and select a duplexing

preference.

Note: For more information about these settings, right-click a setting on the screen, and then select What's This?

Using the Photo Editor

Use the Photo Editor software to edit graphics or photos.

1 Click Start  Programs or All Programs  Lexmark 7300 Series. 2 Select Photo Editor. 3 Click File  Open to select the image you want to edit. 4 Edit the image with the available tools.

Notes:

• You can edit only one image at a time.

• Move the mouse pointer over the tool for a description. 5 Click File  Save as. 6 Enter a file name and file type, and then click Save.

From this section You can

Quick Fixes

• Remove the red-eye effect caused by light reflection.

• Fix the photo with one click.

• Crop the image.

• Rotate the image.

• Flip the image.

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From this section You can

Image Adjust

Image Size

Drawing Tools

• Adjust the color depth.

• Adjust the color balance.

• Colorize the image.

• Colorize the image to sepia tones.

• Adjust the Brightness/Contrast.

• Adjust the blur.

• Adjust the sharpness.

• Despeckle (blur) the image to remove dust and scratches.

• Adjust the exposure.

• Adjust the color level.

• Change the units of measurement.

• Resize the image.

• Crop the image.

• Select an area by dragging a box around it. Use this for text box placem ent

and cutting and copying areas.

• Add text.

• Fill pixels with color.

• Draw with a pencil tool.

• Draw with a line tool.

• Erase areas.

• Paint areas with a paintbrush tool.

• Pick up a color using the eyedropper.

Using the Fax Setup Utility

Use this utility to adjust how faxes are sent and re ceived. When you save the settings, they apply to ev ery fax you send or receive. You can also use this utility to create and edit the Speed Dial list.

1 From the desktop, double-click the Productivity Suite icon. 2 Click Fax. 3 Click Manage fax history or All-In-On e f ax settings.

For a list of options available from the Fax Setup Utility, see “Customizing fax settings” on page 58.

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Loading paper and original documents

Loading paper

1 Make sure:

• You use paper designed for inkjet printers.

• The paper is not used or damaged.

• If you are using specialty paper, you follow the instructions that came with it.

• You do not force paper into the printer. 2 Lift the paper exit tray, and extend the center paper guide.

3 Insert paper into the paper tray.

4 Adjust the paper guides to rest against the left, right, and bottom edges of the paper.

5 Lower the paper exit tray.

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6 Extend the paper exit tray stop to catch the paper as it exits.

Loading various paper types

Load up to Make sure

100 sheets of plain paper The paper guides rest against the left, right, and bottom edges of the

paper.

50 sheets of coated paper 50 sheets of premium paper 50 sheets of photo paper 50 sheets of glossy paper

100 sheets of letterhead paper

• The glossy or coated side of the paper faces down.

• The paper guides rest against the left, right, and bottom edges of

the paper.

Note: Photo s require more drying time. Remove each photo as it exits, and allow it to dry to avoid ink smudging.

• The letterhead side of the paper faces down.

• The top of the letterhead feeds into the printer first.

• The paper guides rest against the left, right, and bottom edges of

the paper.

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Load up to Make sure

10 envelopes

• You do not load envelopes with holes, perforations, cutouts, deep

embossing, metal clasps, metal folding bars, string ties, or exposed adhesive flaps into the printer.

• The print side of the envelopes faces down with the flap to the left

as shown.

• You print the envelopes in landscape orientation.

• You select the correct envelope size. If the exact envelope size is

not listed, select the next biggest size. Set the left and right margins so that the envelope text will be correctly positioned on the envelope.

• You load the envelopes vertically and all the way to the back of the

paper tray.

• The paper guides rest against the left, right, and bottom edges of

the envelopes.

Note: Envelopes require more drying tim e. Remove each envelope as it exits, and allow it to dry to avoid ink smudging.

25 sheets of labels

50 transparencies

• You use full label sheets. Partial sheets (with areas exposed by

missing labels) may cause labels to peel off during printing, resulting in a paper jam.

• The print side of the labels faces down.

• The top of the labels feeds into the printer first.

• The paper guides rest against the left, right, and bottom edges of

the label sheets.

Note: Labels require more drying time. Remove each sheet of labels as it exits, and allow it to dry to avoid ink smudging.

• The rough side of the transparencies faces down.

• You remove any paper backing sheets from the transparencies

before loading.

• If the transparencies have a removable strip, each strip faces down

toward the paper tray.

• The paper guides rest against the left, right, and bottom edges of

the transparencies.

Note: Transparencies require more drying time. Remove each transparency as it exits, and allow it to dry to avoid ink smudging.

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Load up to Make sure

100 sheets of custom size paper

25 index cards, photo cards, or postcards

• The print side of the paper faces down.

• The paper size fits within these dimensions:

Width:

– 76–216 mm – 3.0–8.5 inches

Length:

– 127–432 mm – 5.0–17.0 inches

• The paper guides rest against the left, right, and bottom edges of

the paper.

• The thickness does not exceed 0.025 inches (0 .6 35 mm).

• The print side of the cards faces down.

• You load the cards vertically and all the way to the back of the paper

tray.

• The paper guides rest against the left, right, and bottom edges of

the cards.

Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink smudging.

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Load up to Make sure

20 sheets of banner paper

• You remove all the paper from the paper tray before loading the

banner paper.

• You tear off only the number of pages needed to print the banner.

• The print side of the banner faces down into the paper tray with the

first page of the banner on top.

• The leading edge of the banner paper feeds into the printer.

• The paper guides rest against the right and left e dges of the paper.

• You have selected the correct paper size for the banner in Print

Properties. For more information, see “Using Print Properties” on page 31.

Loading original documents into the ADF

You can load up to 50 sheets of an original document in to the ADF for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the ADF.

1 Load an original document text side up into the ADF.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

2 Adjust the paper guide on the ADF against the edges of the paper.

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ADF paper capacity

Load up to Make sure

50 sheets of:

• Letter paper

• The document is loaded text side up.

• The paper guide is against the edge of the paper.

• A4 paper

• Legal size paper

50 sheets of:

• Custom paper

• Pre-punched paper

• Reinforced edge copier paper

• Preprinted forms

• Letterhead paper

• The document is loaded text side up.

• The paper guide is against the edge of the paper.

• The paper size fits within these dimensions:

Width:

– 210.0 mm–215.9 mm – 8.27 in.–8.5 in.

Length:

– 279.4 mm–355.6 mm – 11.0 in.–14.0 in.

• You allow preprinted media to dry thoroughly before loading

into the ADF.

• You do not use media printed with metallic ink particles.

• You avoid embossed designs.

Loading original documents on the scanner glass

You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. You can also scan three-dimensional objects for use in catalogs, brochures, or product fliers.

Note: Place photos, postcards, small items, thin items (such as magazine clip pings), and three-dimensional objects on the scanner glass instead of in the ADF.

1 Make sure the computer and the printer are on. 2 Open the top cover.

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3 Place the original document face down on the scanner glass in the upper left corner.

Note: Photos should be loaded as shown.

4 Close the top cover to avoid dark edges on the scanned image.

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Printing

Printing a document

1 Load paper. 2 With a document open, click File  Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print.

Printing collated copies

If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the cop ies as groups of pages (not collated).

Collated Not collated

1 Load paper. 2 With a document open, click File  Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Quality/Copies tab, select the number of copies to print. 5 Select the Collate Copies check box. 6 Select the Print Last Page First check box. 7 Click OK. 8 Click OK or Print.

Printing the last page first (reverse page order)

1 Load paper. 2 With a document open, click File  Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Quality/Copies tab, select Print Last Page First. 5 Click OK. 6 Click OK or Print.

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Printing transparencies

1 Load transparencies. 2 With a document open, click File  Print. 3 Click OK or Print.

Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies

may require up to 15 minutes to dry.

Printing envelopes

1 Load envelopes. 2 From the software application, click File  Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the “I Want To” menu, select Print on an envelope. 5 From the Envelope Size list, select the envelope size loaded. 6 Select Portrait or Landscape orientation.

Notes:

• Most envelopes use landscape orientation.

• Make sure the same orientation is also selected in the software application. 7 Click OK. 8 Click OK. 9 Click OK or Print.

Printing multiple pages on one sheet

1 Load paper. 2 With a document open, click File  Print. 3 Click Properties, Preferences, Options, or Setup.

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4 From the Print Layout tab, select N-up.

5 Select the number of pages to print on each page. 6 If you want each page image to be surrounded by a border, select Print Page Borders. 7 Click OK. 8 Click OK or Print.

Printing cards

1 Load greeting cards, index cards, or postcards. 2 From the software application, click File  Print. 3 Click Properties, Preferences, Options, or Setup. 4 Select a Quality/Speed setting.

Select Best for photos and greeting cards and Normal for other types of cards.

5 Select the Paper Setup tab. 6 Select Paper. 7 From the Paper Size list, select a card size. 8 Click OK. 9 Click OK or Print.

Notes:

• To avoid paper jams, do not force the cards into the printer.

• To prevent smudging, remove each card as it exits, and let it dry before stacking.

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Copying

ADF Scanner glass

Use the ADF for multiple-page A4, letter or legal size documents.

Note: If you want to customize copy settings, see “Using the Copy menu” on page 23.

Use the scanner glass for single pages, small items (such as postcards or photos), or thin media (such as magazine clippings).

Making a copy

1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 From the control panel, press Copy Mode. 4 Press Start Color or Start Black.

Collating copies

If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the cop ies as groups of pages (not collated).

Collated Not collated

1 Load paper. 2 Load an original document faceup into the ADF. 3 From the control panel, press Copy Mode.

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4 Press . 5 Press or repeatedly until appears next to Collate.

6 Press . 7 Press or repeatedly until On appears.

8 Press . 9 Press or repeatedly until the number of copies you want to print appears.

10 Press . 11 Press Start Color or Start Black.

Repeating an image on one page

You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, and handouts.

1 Load paper.

Note: If you are copying photos, use photo or glossy paper, with the glossy or coated side facing down.

2 Load an original document facedown on the scanner glass. 3 From the control panel, press Copy Mode.

4 Press . 5 Press or repeatedly until appears next to Repeat Image.

6 Press . 7 Press or repeatedly until the number of images you want to print on one page appears. 8 Press Start Color or Start Black.

Enlarging or reducing an image

1 Load paper.

Note: If you are copying photos, use photo or glossy paper, with the glossy or coated side facing down.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 From the control panel, press Copy Mode. 4 Press . 5 Press or repeatedly until appears next to Resize.

6 Press .

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7 Press or repeatedly until the setting you want appears. 8 Press Start Color or Start Black.

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Scanning

ADF Scanner glass

Use the ADF for multiple-page A4, letter, or legal size documents.

Note: If you want to customize scan settings, see “Using the Scan menu” on page 24.

Use the scanner glass for single pages, small items (such as postcards or photos), or thin media (such as magazine clippings).

Scanning a document

1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 Press Scan Mode. 4 Press or repeatedly until the destination to which you want to scan appears. 5 Press Start Color or Start Black. 6 To scan multiple pages from the scanner glass, place successive pages face down on the scanner g lass and

press Start Color or Start Black.

Scanning documents or images for e-mailing

1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 From the control panel, press Scan Mode. 4 Press or repeatedly until Email appears. 5 Press Start Color or Start Black. 6 Follow the instructions on the computer screen.

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Scanning text for editing

Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a word-processing application.

1 Make sure:

• The printer is connected to a computer, and bot h the printer and the computer are on.

• ABBYY Fine Reader is installed. 2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 Double-click the Productivity Suite icon. 4 Click Scan & Edit Text (OCR). 5 Click Preview Now. 6 Select a word-processing program to edit the text. 7 Click Send Now. 8 Edit and save the document.

Scanning images for editing

1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 From the desktop, double-click the Productivity Suite icon. 4 Click Scan. 5 From the “Send scanned image to” menu, select a graphics program to edit the images. 6 Click Scan Now.

When the image finishes processing, it opens in the program you selected.

7 Edit the image using the tools available in the graphics program. For more information, see the documentation

that came with the graphics program.

Scanning clear images from magazines or newspapers

Descreening helps to remove wavy patterns from images scanned from magazines or ne wspapers.

1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 From the desktop, double-click the Productivity Suite icon.

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4 Click Scan. 5 Click Display Advanced Scan Settings. 6 Select the Image Patterns tab. 7 Select the Remove image patterns from magazine/newspaper (descreen) check box. 8 From the “What is being scanned?” menu, select Magazine or Newspaper. 9 Click OK.

10 From the “Send scanned image to” menu, select the de stin at ion to which you want to send the scan. 11 Click Scan Now.

Scanning to a computer over a network

1 Make sure:

• The printer is connected to the network through a print server, and the printer, print server, and computer

receiving the scan are on.

• The printer is configured to scan over a networ k (Direct IP Printing). 2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 From the control panel, press Scan Mode. 4 Press or repeatedly until the computer to which you want to scan is highlighted.

5 If you set a PIN during network setup, you will be prompted to enter it. After you enter it, press . 6 Press or repeatedly until the scan destination you want appears. 7 Press Start Color or Start Black.

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Faxing

ADF Scanner glass

Use the ADF for multiple-page A4, letter, or legal size documents.

Note: If you want to customize fax settings:

• Using the control panel, see “Using the Fax menu” on page 24.

• Using the computer, see “Customizing settings using the Fax Setup Utility” on page 58.

Use the scanner glass for single pages, small items (such as postcards or photos), or thin media (such as magazine clippings).

Sending a fax

Entering a fax number

1 From the control panel, press Fax Mode. 2 Enter a fax number using:

The text box

Quick Dial Speed Dial or Group Dial

Enter a fax number using the keypad.

Notes:

• You can include a calling card number as part of the fax number.

• Enter a maximum of 64 digits in a fax number.

Press Quick Dial 1, 2, 3, 4, or 5.

a Press Phone Book. b Enter Speed Dial and/or Group Dial numbers.

• Press or repeatedly until the Speed Dial or Group Dial

number you want appears.

• Use the keypad to enter the number of the Speed Dial entry (1–

89) or Group Dial entry (90–99).

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3 Press . 4 If you want to send a fax to a group of numbers (broadcast fax), repeat step 2 and step 3, using any combination

of the above methods, until a maximum of 30 fax numbers have been entered.

Sending a fax using the control panel

1 Make sure the printer is on. 2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 From the control panel, press Fax Mode. 4 Enter a fax number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select a number from the Speed

Dial or Group Dial list. For more information, see “Entering a fax number” on page 50.

Notes:

• To set the Quick Dial buttons, see “Setting up Quick Dial buttons using the control panel” on page 55 and

“Setting up Quick Dial buttons using the comput er” on page 55.

• To set up Speed Dial, see “Setting up Speed Dial numbers” on page 55. 5 If you want to send a fax to a group of numbers (broadcast fax):

a Press . b Repeat step 4 until a maximum of 30 fax numbers have been entered.

6 Press Start Black.

The printer scans the document and sends the fax to the number you entered.

Sending a fax using the computer

You can scan a document to the computer and then fax it to someone using the software.

1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

3 From the desktop, double-click the Productivity Suite icon. 4 Click Fax. 5 Click Fax a document in the All-in-One. 6 Follow the instructions on the computer screen to complete th e task.

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Sending a broadcast fax at a scheduled time

You can send a fax to a combination of up to 30 people or groups at a time you choose.

1 Load an original document faceup into the ADF or facedown on the scanner glass.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.

Place these items on the scanner glass.

2 From the control panel, press Fax Mode. 3 Press .

4 Press or repeatedly until Delay Fax appears. 5 Press .

appears next to Delay Current.

6 Press . 7 Enter the time you want to send the fax.

8 Press . 9 To select AM or PM, press or repeatedly until the setting you want appears.

10 Press to save your settings. 11 Enter a fax number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select a number from the Speed

Dial or Group Dial list. For more information, see “Entering a fax number” on page 50.

12 Repeat step 11 until a maximum of 30 fax numbers have been entered. 13 Press Start Black.

Note: At the designated time, the fax numbers are dialed a nd the fax is sent to all of the designated fax numbers. If

the fax transmission is unsuccessful to any of the numbers on the broadcast list, the unsuccessful numbers will be dialed again.

Sending a fax while listening to a call (On Hook Dial)

The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax.

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until On Hook Dial appears. 4 Press twice.

You can now hear the dial tone of the telephone line.

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5 Enter a fax number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select a number from the Speed

Dial or Group Dial list. For more information, see “Entering a fax number” on page 50.

Note: Press the keypad numbers to use an automated answering system.

6 Press Start Black.

Receiving a fax

Receiving a fax automatically

1 Make sure the Fax Auto Answer light is on. 2 To set the number of telephone rings before the printer automatically receives faxes, see “Setting the number

of rings before receiving a fax automatically” on page 57.

Receiving a fax with an answering machine

Note: You must set up the equipment as shown in “Connecting to an answering machine” on page 14. To receive a fax with an answering machine connected to the printer:

1 Make sure the Fax Auto Answer light is on.

When a telephone ring is detected, the answering machine picks up the call.

• If the printer detects a fax, it receives the fax and disconnects the answering machine.

• If the printer does not detect a fax, the answering machine receives the call. 2 Set the answering machine to answer incoming calls before the printer does.

For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five rings.

3 To set the number of telephone rings before the printer automatically receives faxes, see “Setting the number

of rings before receiving a fax automatically” on page 57.

Receiving a fax manually

1 Make sure the Fax Auto Answer light is off. 2 To receive the fax:

• Press Start Black

• Press * 9 * on the telephone after you answer it and hear fax tones 3 Hang up the telephone. The printer receives the fax.

Using Caller ID

Caller ID is a service provided by some telephone compan ies that identifies the telephone number (and possib ly the name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number of the person who is sending you the fax appears on the display.

Note: Caller ID is available only in some countries and regions.

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Forwarding faxes

Use the fax forwarding feature if you are going to be away, but still want to receive your faxes. There are three fax forwarding settings:

• Off—(Default).

• Forward—The printer sends the fax to the designated fax number.

• Print & Forward—The printer prints the fax and then send s it to the designated fax number.

To set up fax forwarding:

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Recv. Setup appears. 4 Press .

5 Press or repeatedly until Fax Forward appears. 6 Press .

7 Press or repeatedly until the setting you want appears. 8 Press .

9 Enter the number to which you want to forward the fax.

10 Press to save the setting.

Note: If you select Forward or Print & Forward, Forward will appear in the lower left corner of the fax default

menu. To view the selected setting, press

Printing fax activity reports

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Fax Reports appears. 4 Press .

5 Press or repeatedly until the type of report you want to print appears. 6 Press to print the report.

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Setting up Quick Dial buttons and Speed Dial numbers

Setting up Quick Dial buttons using the control panel

1 From the control panel, press Fax Mode. 2 Enter a fax number.

Notes:

• You can include a calling card number as part of the fax number.

• Enter a maximum of 64 digits in a fax number. 3 Hold down an empty Quick Dial button for two seconds. 4 To program additional Quick Dial buttons, repeat step 2 through step 3.

Note: You can also program any empty Quick Dial button whenever you are prompted to enter a fax number.

Setting up Quick Dial buttons using the computer

1 Create the first five Speed Dial numbers, which become Quick Dial 1, 2, 3, 4, and 5. 2 If you need more information, see “Setting up Speed Dial numbers” on page 55.

Setting up Speed Dial numbers

The Quick Dial buttons are automatically programmed w he n you program the first five Speed Dial numbers. The first five numbers assigned become Quick Dial 1, 2, 3, 4, and 5.

1 From the desktop, double-click the Productivity Suite icon. 2 Click Fax. 3 Click Manage fax history or All-In-On e f ax settings. 4 Click the Speed Dial tab. 5 To add a fax number to your Speed Dial list:

a Click the next empty line in the list. b Enter a fax number. c Place the cursor in the Contact Name field. d Enter a contact name. e Repeat step a through step d as necessary using lines 2–89.

6 To add a fax group:

a Scroll down to line 90.

A new entry box appears.

b Click on the next empty line in the list. c Enter up to 30 fax numbers for the group. d Place the cursor in the Contact Name field. e Enter a contact name.

f Repeat step b through step e to add additional groups using lines 91–99 as necessary.

7 Click OK to save the entries.

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Notes:

• You can include a calling card number as part of the fax number.

• Enter a maximum of 64 digits in a fax number.

Using the Phone Book

The Phone Book is a directory of Speed Dial entries (1–89) and Group Dial entries (90-99). To access a Phone Book entry:

1 From the control panel, press Phone Book. 2 Press or repeatedly until the entry you want appears.

Use the keypad to enter the number of the Speed Dial or Group Dial entry.

To access the Phone Book menu:

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Phone Books appears. 4 Press .

5 Press or repeatedly until the setting you want appears. 6 Press and follow the instructions on the display.

Use this To

Add Number Create a new Speed Dial or Group Dial entry. Edit Number Edit a Speed Dial or Group Dial entry. Remove Number Delete a Speed Dial or Group Dial entry. Print Print all Speed Dial and Group Dial entries in the Phone Book.

Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial numbers” on page 55.

Customizing dial settings

Setting up a dialing prefix

You can add a prefix of up to eight characters to the beginning of each number dialed. Characters can include numbers, commas, and/or the symbols * and #.

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Send Setup appears.

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4 Press . 5 Press or repeatedly until Dial Prefix appears.

6 Press . 7 To change the setting, press or repeatedly until Create appears.

8 Press . 9 Enter the prefix to be dialed before each telephone number.

10 Press to save the setting.

Setting the distinctive ring

Distinctive ring is a service provided by some telephone companies that assigns multip le phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Recv. Setup appears. 4 Press .

5 Press or repeatedly until Distinct Ring appea rs. 6 Press .

7 Press or repeatedly until the ring patte rn yo u wan t ap pears. 8 Press to save the setting.

Setting the number of rings before receiving a fax automatically

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Recv. Setup appears. 4 Press .

5 Press or repeatedly until Number–Rings appears. 6 Press .

7 Press or repeatedly until the setting you want appears. 8 Press to save the setting.

9 Make sure the Fax Auto Answer light is on.

When the number of rings you set is detected, the printer automatically receives the incoming fax.

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Setting up to fax while behind a PBX

If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not recognizable to most fax machines. The “Dialing while behind a PBX” feature enables the printer to dial the fax number without waiting to recognize the dial tone.

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Send Setup appears. 4 Press .

5 Press or repeatedly until Dial Method appears. 6 Press .

7 Press or repeatedly until Behind PBX appears. 8 Press to save this setting.

Customizing fax settings

Customizing settings using the Fax Setup Utility

You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive.

1 From the desktop, double-click the Productivity Suite icon. 2 Click Fax.

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3 Click Manage fax history or All-In-On e f ax settings.

4 Click each tab, and change the settings as needed.

On this tab You can

Send

• Enter your name and fax number.

Notes:

– You can include a calling card number as part of the fax number. – Enter a maximum of 64 digits in a fax number.

• Select a maximum send speed and print quality for outgoing faxes.

• Choose whether to scan the entire document before dialing the

number.

• Choose whether to use error correction.

• Select when to print a fax usage report.

• Select when to print a fax activity report.

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On this tab You can

Receive

• Choose whether to print a footer (the date, time, and page number)

to appear on each page you receive.

• Automatically reduce an incoming fax to fit to the paper size loaded,

or print it on two sheets of paper.

• Select whether you want to forward a fax, or print it and then forward

it.

• Select incoming call options.

• Manage blocked faxes.

Dialing

• Select the number of times you want the machine to redial and the

time between those attempts if the fax cannot be sent on the first try.

• Select the telephone line format you want to use.

• Enter a dialing prefix.

Speed Dial Create, add to, edit, or delete entries from the Speed Dial list, including

Group Dial entries.

5 Click OK after you finish customizing the settings. 6 Close the Fax Setup Utility.

Setting up a fax header

During the initial setup of your printer, you were prompted to enter your name, fax number, date, and time. This information is used to create a fax header for faxe s you se nd .

If you have not entered this information:

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Send Setup appears. 4 Press .

5 Press or repeatedly until Personalize appears. 6 Press .

7 Enter your name using the keypad.

Note: You can enter a maximum of 24 characters.

8 Press to save the setting. 9 Enter your fax number using the keypad.

Note: You can enter a maximum of 20 numbers.

10 Press to save the setting. 11 Press .

12 Press or repeatedly until Device Setup appea rs.

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13 Press . 14 Press or repeatedly until Date appears.

15 Press . 16 Enter the date using the keypad.

17 Press . 18 Press or repeatedly until Time appears.

19 Press . 20 Press or to select 12 hr or 24 hr.

21 Press to save the setting. 22 Enter the time.

23 Press . 24 If you selected the 12-hour mode, press or to select AM or PM.

25 Press to save the setting.

Setting up a fax footer

Using the Fax Setup Utility, you can set up a fax footer that will print on each page of an incoming fax. The footer includes the date and time the fax is received, the page number of the fax, and the telephone number from which the fax was sent.

1 From the desktop, double-click the Productivity Suite icon. 2 Click Fax. 3 Click Manage fax history or All-In-On e f ax settings. 4 Click the Receive tab. 5 From the “Print footer on each page” area, select On. 6 Click OK. 7 Close the Fax Setup Utility.

Blocking unwanted changes to fax settings

This feature blocks network users from changing fax settings.

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Device Setup appea rs. 4 Press .

5 Press or until Host Fax Settings appears.

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6 Press . 7 Press or until Block appears.

8 Press to save this setting.

Blocking junk faxes

If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller ID number.

1 From the control panel, press Fax Mode. 2 Press .

3 If you want to block faxes from specific phone numbers:

a Press or repeatedly until Block Faxes appears. b Press .

appears next to Turn ON/OFF.

c Press . d Press or repe a ted ly un til On appears.

e Press .

f Press or repeatedly until Add Number appears.

g Press . h Enter a phone number.

i Press . j If you want to enter a corresponding name, enter it using the keypad buttons.

k Press .

l If you want to enter additional numbers:

1 Press 1 on the keypad. 2 Repeat step h through step k.

Note: You can enter up to 50 phone numbers.

m If you do not want to enter additional numb ers, press 0.

4 If you want to block all faxes that do not provide a Caller ID nu mb er:

a Press or repeatedly until No “ID” Calls appea rs. b Press .

c Press or repeatedly until On appears. d Press to save the setting.

5 If you want to print a list of blocked faxes:

a Press or repeatedly until Print List appears. b Press to print the list.

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Working with photos

Printing borderless photos

Printing photos stored on the computer using the Productivity Suite

1 Load photo paper. For best results, use photo or glossy paper with the glossy or coated side facing down. 2 From the desktop, double-click the Productivity Suite icon. 3 Click Manage photos. 4 Click Show Folders. 5 From the directory in the right panel, select the folder where your photos are stored. 6 Close the directory in the right panel. 7 Select the photos that you want to print by clicking each photo. 8 From the Productivity Tools section, click Print an album page with various photo sizes. 9 Click Change the category of layouts listed above.

10 Select Only Borderless. 11 Click OK. 12 Select a paper size for the photos. 13 Select a page layout. 14 Drag your photos onto the page. 15 Click Print Now.

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Using a PictBridge-enabled digital camera to control printing photos

Connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos.

1 Insert one end of the USB cable into the camera.

Note: Use only the USB cable that came with the digital camera.

2 Insert the other end of the cable into the PictBridge port on the front of the printer.

Note: Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information,

see the camera documentation.

3 Follow the instructions in the camera documenta tion to se le ct and print photos.

Customizing photos

Creating and printing a scrapbook or album page

1 Load paper. For best results, use photo or glossy paper with the glossy or coated side facing down. 2 From the desktop, double-click the Productivity Suite icon. 3 Click Manage Photos. 4 Click Show Folders. 5 From the directory in the right panel, select the folder where your photos are stored. 6 Close the directory in the right panel. 7 From the Productivity Tools section, click Print an album page with various photo sizes. 8 From the “Paper Size” drop-down menu, select a paper size. 9 From the “Page Layout” drop-down menu, select a page layout.

For more options:

a Click Change the category of layouts listed above. b Select a layout for the photos. c Click OK. d From the “Page Layout” drop-down menu, select a page layout.

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10 Drag the photos onto the page.

Note: Right-click the photo on the page for editing options.

11 Click Print Now.

Note: To prevent smudging, remove each page as it exits, and let it dry before stacking.

Adding text captions to a photo page

1 Load paper. For best results, use photo or glossy paper with the glossy or coated side facing down. 2 From the desktop, double-click the Productivity Suite icon. 3 Click Manage Photos. 4 Click Show Folders. 5 From the directory in the right panel, select the folder where your photos are stored. 6 Close the directory in the right panel. 7 Browse and select the photos to which you want to add text. 8 From the Productivity Tools section, click Print an album page with various photo sizes. 9 Click Change the category of layouts listed above.

10 Select Only Scrapbook Pages. 11 Click OK. 12 Select a paper size for the photos. 13 Select a page layout containing a black box. 14 Drag the photos onto the page. 15 Click inside the white box.

A dialog appears.

16 Enter the text you want. 17 Click OK. 18 Click Print Now to print the photo page.

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Networking the printer

Installing a network printer allows users at different workstations to print to a common printer. Methods of setting up a network printer include:

• sharing a printer that is locally attached to a network computer

• a direct Ethernet connection through a print server

Installing network printers

Shared printing

Installing software and sharing the printer on the network (on the host computer)

1 Connect the printer to a network computer using a USB cable.

If the Found New Hardware dialog appears, click Cancel.

2 Insert the printer software CD. 3 Click Install. 4 Click Continue. 5 Select Yes to share your printer. 6 Assign a shared printer name. 7 When prompted, select Test Page to make sure that the computer can print to the printer. 8 Follow the directions on the computer screen until installation is complete.

Installing the shared printer on other network computers (on the client computers)

Using the peer-to-peer method Using the point-and-print method

a Go to a network computer that you want to enable

to print to the shared printer.

b Insert the printer CD. c Click Install. d From the “Connect Your Printer” dialog, select the

network option.

e From the “Networking Setup” dialog, select

Peer-to-Peer.

f Enter the shared names of bo th the printer and the

network computer you assigned in step 6 on page 66.

g When prompted, select Test Page to make sure

the computer can print to the shared printer.

a Go to a network computer that you want to enable

to print to the shared printer.

b Browse the Network Neighborhood until you find

the name of the shared printer assigned in step 6 on page 66.

c Right-click the printer icon, and select Open or

Connect.

d This will copy a subset of the printer software from

the host computer. A printer object will be created in the Printers folder of the client.

e When prompted, select Test Page to make sure

the computer can print to the shared printer.

h Follow the instructions on the computer screen

until installation is complete.

i Repeat this procedure for each network computer

you want to access the shared printer.

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Direct IP printing

1 Connect the printer to an external print server using a USB cable. 2 Connect the print sever to the network using an Ethernet cable.

Note: You may be connecting your printer directly into a wall connection or through a router. For more

information, see the print server documentation.

3 Insert the printer software CD. 4 Click Install. 5 From the “Connect Your Printer” dialog, select the network option. 6 From the “Networking Setup” dialog, select Direct Network Attached. 7 Select the printer/print server combination from the Network Printers list.

Note: If more than one is listed, match the MAC address of the print server to the one in the list. For more

information, see “Finding your MAC address” on page 67.

Tips for installing a network printer

Assigning an IP address

An IP address is assigned during printer software installation , but only for Direct IP printing. The print object, created at the end of the installation, sends all print jobs across the network to the printer attached to the print server using this address.

Many networks have the ability to automatically assign an IP address. In smaller networks, it is often called AutoIP. There are two common types of Auto-IP networ ks. UPnP network environments provide automat ic private IP addresses in the 169.254.x.x range. ICS network environments provide automatic private IP addresses in the

192.168.x.x range. Larger networks may use DHCP to assign a ddresses. These are usually unique to th e company. During the Direct IP printing installation of printer software, the IP address is visible in the printer list only as it is

being assigned. The print object that is created in the Printers folder of the operating system will reference the MAC address of the print server in the port name.

If the IP address is not automatically assigned during printer software instal lation , you ca n try m anually e ntering a n address after selecting your printer/print server from the available list.

Finding your MAC address

You may need the media access control (MAC) address of the print server to complete network printer configuration. The MAC address is a series of letters and numb er s listed on the bottom of the external prin t server.

Configuring a network printer manually

1 From the “Configure Network Printers” dialog, highlight the printer you want to configure, and then click

Configure.

2 Select DHCP or Configure IP Address Manually. 3 Enter the desired IP address, subnet mask, and gateway for the printer. 4 Click OK.

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Finding a printer/print server located on remote subnets

The printer software CD can automatically find the printers that are located on the same network as the computer. If the printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation.

Network troubleshooting tips

1 Make sure the printer is set up correctly. For more information, see the printer setup documen ta t io n. 2 Make sure all cable connections are secure. For more information, see the printer or print server setup

documentation.

3 Make sure the correct lights are showing on the print server. For more information, see the print server

documentation.

4 If the printer software CD cannot fi nd the printer/print server, wait a few minutes , an d then try running the CD

again. Network traffic speeds vary.

5 Make sure the computer you are using to install the printer is connected to the network. 6 See the print server documenta tio n for additional troubleshootin g.

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Maintaining the printer

Changing print cartridges

Removing a used print cartridge

1 Make sure the printer is on. 2 Lift the scanner unit.

The print cartridge carrier moves and stops at the loading position, unless the printer is busy.

3 Press down on the lever to raise the cartridge lid.

4 Remove the used print cartridge.

To recycle the used cartridge, see “Recycling Lexmark products” on page 74. If the cartridge you removed is not empty and you want to use it later, see “Preserving the print cartridge s” on

page 73.

Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.

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Installing print cartridges

1 If you are installing new print cartridges, remove the sticker and tape from the ba ck and bottom of the cartridges.

Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.

2 Press down on the cartridge levers to raise the cartridge lids.

3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.

4 Close the lids.

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5 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.

The control panel display will prompt you to print an alignment page. For more information, see “Aligning print cartridges” on page 71.

Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.

Achieving better print quality

Improving print quality

If you are not satisfied with the print quality of a document, make sure you:

• Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or

other high quality images.

• Use a paper that is a heavier weight, bright white, or coated.

• Select a higher print quality.

If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 71.

If print quality has not improved, continue to step 2.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on

page 72. If print quality has not improved, continue to step 3.

3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on

page 69 and “Installing print cartridges” on page 70. If print quality has not improved, continue to step 4.

4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”

on page 72. If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies”

on page 74.

Aligning print cartridges

1 Load plain paper. 2 From the control panel, press Copy Mode.

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3 Press . 4 Press or repeatedly until appears next to Maintenance.

5 Press . 6 Press or repeatedly until appears next to Align Cartridges.

7 Press .

An alignment page prints.

If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles.

Cleaning the print cartridge nozzles

1 Load plain paper. 2 Press Copy Mode.

3 Press . 4 Press or repeatedly until appears next to Maintenance.

5 Press . 6 Press or repeatedly until appears next to Clean Cartridges.

7 Press .

A page prints, forcing ink through the print cartridge nozzles to clean them.

8 Print the document again to verify that the print quality has improved. 9 If print quality has not improved, try cleaning the nozzles up to two more times.

Wiping the print cartridge nozzles and contacts

1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water. 3 Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.

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4 Using another clean section of the cloth, gently hold the cloth agai nst the contacts for abo ut three seconds, an d

then wipe in the direction shown.

5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print

cartridge nozzles” on page 72.

10 Repeat step 9 up to two more times. 11 If print quality is still not satisfactory, replace the print cartridges.

Preserving the print cartridges

• Keep a new cartridge in its packaging until you are ready to install it.

• Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The

cartridges do not print correctly if left exposed for an extended period of time.

• Keep the photo cartridge in its own storage unit when not in use.

Cleaning the scanner glass

1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean.

Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.

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Ordering supplies

To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.

Item Part number

Black cartridge 32 or 34 Color cartridge 33 or 35 Photo cartridge 31 USB cable 12A2405

Note: For best results, use only Lexmark print cartridges.

Lexmark photo paper types and sizes

Photo paper (glossy) 4 x 6

•

• Photo paper (glossy) 8 1/2 x 11

• Photo paper (glossy) A4

• Premium photo paper (high gloss) 4 x 6

• Premium photo paper (high gloss) 8 1/2 x 11

• Premium photo paper (high gloss) A4

• Premium photo paper (high gloss) L

Note: For best results, use Lexmark Premium Photo Paper when printing photos or other high-quality images.

Recycling Lexmark products

To return Lexmark products to Lexmark for recycling:

1 Visit our Web site at www.lexmark.com/recycle. 2 Follow the instructions on the computer screen.

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Troubleshooting

• “Setup troubleshooting” on page 75

• “Print troubleshooting” on page 79

• “Copy troubleshooting” on page 82

• “Scan troubleshooting” on page 84

• “Fax troubleshooting” on page 86

• “Network troubleshooting” on page 91

• “Jams and misfeeds troubleshooting” on page 92

• “Error messages” on page 94

• “Removing and reinstalling the software” on page 100

Setup troubleshooting

Incorrect language appears on the display

1 From the control panel, press Copy Mode. 2 Press . 3 Press or repeatedly until appears next to 9.

4 Press .

appears next to 1.

5 Press . 6 Press or repeatedly until the language you want appears on the display.

7 Press to save the setting.

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Power button is not lit

1 Disconnect the power supply cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply port on the printer.

3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the Power button light is not on, press Power.

Software does not install

Check the display for an error message. If one appears, see “Error messages” on page 94 for more information. The following operating systems are supported:

• Windows 98/Me

• Windows 2000

• Windows XP

Check that your computer meets the minimum system requirements listed on the box. If the printer is connected to the telephone line through another device:

1 Disconnect any answering machines, computers with mo de ms, or telephone line splitters. 2 Directly connect the printer to the telephone line.

1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

3 Firmly plug the square end of the USB cable into the back of the printer.

If the printer is connected to the computer through another device:

1 Disconnect the USB cable from any other device , su ch as a USB hub or switch box. 2 Directly connect the cable to the printer and the computer.

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1 Turn off and then restart your computer. 2 Click Cancel on all New Hardware Found screens. 3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

1 Press Power to turn the printer off. 2 Disconnect the power supply cord from the w all outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power supply cord into the wall outlet. 6 Press Power to turn the printer on. 7 If an error message appears, see “Error messages” on page 94.

1 Close all open software applications. 2 Disable any anti-virus programs. 3 Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4 Double-click the CD–ROM drive icon. 5 If necessary, double-click setup.exe. 6 Follow the instructions on the computer screen to install the software.

1 Visit our Web site at www.lexmark.com to check for the latest software. 2 Click drivers & downloads. 3 Click Find Drivers and Downloads. 4 Select your printer family. 5 Select your printer model. 6 Select your operating system. 7 Select the file you want to download, and follow the directions on the computer screen.

Page does not print

If an error message is displayed, see “Error messages” on page 94. If the Power button light is not on, see “Power button is not lit” on page 76. Make sure the black print cartridge is installed. The fax feat ure works only if it is installed. Remove and then load paper. Check the ink levels, and install a new print cartridge if necessary.

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1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed.

3 Reinsert the print cartridges.

If the printer is connected to the computer through another device:

1 Disconnect the USB cable from any other device , su ch as a USB hub or switch box. 2 Directly connect the cable to the printer and the computer.

Make sure the printer is set as the default printer and is not on hold or paused.

1 Click:

• In Windows XP Pro: Start  Settings  Printers and Faxes.

• In Windows XP Home: Start  Control Panel  Printer s and Fa xes .

• In Windows 2000: Start  Settings  Printers.

• In Windows 98/Me: Start  Settings  Printers. 2 Double-click the name of your printer. 3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• Make sure a check mark does appear next to Set As Default. 1 Press Power to turn the printer off.

2 Disconnect the power supply cord from the w all outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power supply cord into the wall outlet. 6 Press Power to turn the printer on. 7 If an error message appears, see “Error messages” on page 94.

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1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 100.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a Click drivers & downloads. b Click Find Drivers and Downloads. c Select your printer family. d Select your printer model. e Select your operating system.

f Select the file you want to download, and follow the directions on the computer screen.

Cannot print from digital camera using PictBridge

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation.

1 Disconnect the camera. 2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to

determine whether it is PictBridge-enabled.

Use only the USB cable that came with the camera.

Print troubleshooting

Improving print quality

If you are not satisfied with the print quality of a document, make sure you:

• Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or

other high quality images.

• Use a paper that is a heavier weight, bright white, or coated.

• Select a higher print quality.

If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 71.

If print quality has not improved, continue to step 2.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 72.

If print quality has not improved, continue to step 3.

3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on

page 69 and “Installing print cartridges” on page 70. If print quality has not improved, continue to step 4.

4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”

on page 72. If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies”

on page 74.

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Poor text and graphic quality

Examples of poor text and graphic quality include:

• Blank pages

• Dark print

• Faded print

• Incorrect colors

• Light and dark bands in print

• Skewed lines

• Smudges

• Streaks

• White lines in print

Check the ink levels, and install a new print cartridge if necessary. See “Improving print quality” on page 79. To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it

to dry:

• Document with graphics or images

• Photo paper

• Coated or glossy paper

• Transparency

• Labels

• Envelopes

• Iron-on transfer

Note: Transparencies may take up to 15 minutes to dr y.

Use a different brand of paper. Each paper bran d accepts ink differently and prints with color variations. Use Lexmark Premium Photo Paper if you are printing photos or other high quality images.

Use only new, unwrinkled paper.

1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 100.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a Click drivers & downloads. b Click Find Drivers and Downloads. c Select your printer family. d Select your printer model. e Select your operating system.

f Select the file you want to download, and follow the directions on the computer screen.

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Poor quality at the edges of the page

Unless you are using the borderless feature, use these minimum print margin settings:

• Left and right margins: – 6.35 mm (0.25 in.) for letter size paper – 3.37 mm (0.133 in.) for all paper sizes except letter

• Top margin: 1.7 mm (0.067 in.)

• Bottom margin: 16.51 mm (0.65 in.)

Select the Borderless print feature.

1 From the software application, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print Layout. 4 Click Borderless.

Check that the paper size being used matches the printer setting.

1 From the software application, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Paper Setup. 4 Check the paper size.

Printer does not print or respond

See “Page does not print” on page 77.

Print speed is slow

Close all applications not in use. Try minimizing the number and size of graphics and images in the document. Consider purchasing more RAM. Remove as many unused fonts as possible from your system.

1 From the software application, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Quality/Copies. 4 From the Quality/Speed area, select a lower print quality.

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1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 100.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a Click drivers & downloads. b Click Find Drivers and Downloads. c Select your printer family. d Select your printer model. e Select your operating system.

f Select the file you want to download, and follow the directions on the computer screen.

Partial document or photo prints

Make sure the document or photo is loaded correctly on the scanner glass. Make sure the paper size being used matches the size you selected.

Copy troubleshooting

Copier does not respond

If an error message is displayed, see “Error messages” on page 94. If the Power button light is not on, see “Power button is not lit” on page 76. Make sure the printer is set as the default printer and is not on hold or paused.

1 Click:

• In Windows XP Pro: Start  Settings  Printers and Faxes.

• In Windows XP Home: Start  Control Panel  Printer s and Fa xes .

• In Windows 2000: Start  Settings  Printers.

• In Windows 98/Me: Start  Settings  Printers. 2 Double-click the name of your printer. 3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• Make sure a check mark does appear next to Set As Default. 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 100.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a Click drivers & downloads. b Click Find Drivers and Downloads. c Select your printer family. d Select your printer model.

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e Select your operating system.

f Select the file you want to download, and follow the directions on the computer screen.

Scanner unit does not close

1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit.

Poor copy quality

Examples include:

• Blank pages

• Checkerboard pattern

• Distorted graphics or pictures

• Missing characters

• Faded print

• Dark print

• Skewed lines

• Smudges

• Streaks

• Unexpected characters

• White lines in print

If an error message is displayed, see “Error messages” on page 94. Check the ink levels and install a new print cartridge if necessary. If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. See “Improving print quality” on page 71. To adjust the brightness of a copy:

1 Load the document facedown on the scanner glass. 2 From the control panel, press Copy Mode. 3 Press Lighter/Darker. 4 Press or repeatedly to lighten or darke n th e cop y .

5 Press . 6 Press Start Color or Start Black.

If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from magazines or newspapers” on page 48.

If the quality of the original is not satisfactory, try using a clearer version of the document or image.

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Place the document facedown on the scanner glass.

Partial document or photo copies

Make sure the document or photo is loaded correctly in the ADF or on the scanner glass. Make sure the paper size being used matches the size you selected.

Scan troubleshooting

Scanner does not respond

1 Click:

• In Windows XP Pro: Start  Settings  Printers and Faxes.

• In Windows XP Home: Start  Control Panel  Printer s and Fa xes .

• In Windows 2000: Start  Settings  Printers.

• In Windows 98/Me: Start  Settings  Printers. 2 Double-click the name of your printer. 3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• Make sure a check mark does appear next to Set As Default. 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 100.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a Click drivers & downloads. b Click Find Drivers and Downloads. c Select your printer family. d Select your printer model. e Select your operating system.

f Select the file you want to download, and follow the directions on the computer screen.

Scanning takes too long or freezes the computer

Close all programs not being used.

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To change the scanning resolution to a lower value:

1 Click Start  Programs or All Programs  Lexmark 7300 Series. 2 Select All-In-One Center. 3 From the Scan area, click See More Scan Settings. 4 Click Display Advanced Scan Settings. 5 From the Scan Resolution menu, select a lower number.

Scan was not successful

1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

3 Firmly plug the square end of the USB cable into the back of the printer.

Turn off and then restart your computer. If the printer is connected to the computer through another device:

1 Disconnect the USB cable from any other device , su ch as a USB hub or switch box. 2 Directly connect the cable to the printer and the computer.

1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 100.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a Click drivers & downloads. b Click Find Drivers and Downloads. c Select your printer family. d Select your printer model. e Select your operating system.

f Select the file you want to download, and follow the directions on the computer screen.

Poor scanned image quality

If an error message is displayed, see “Error messages” on page 94. If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. To adjust the quality of a scan:

1 Load the document facedown on the scanner glass. 2 From the control panel, press Scan Mode. 3 Press Quality.

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4 Press or repeatedly until the quality you wan t appears. 5 Press .

6 Press Start Color or Start Black.

See “Improving print quality” on page 71. If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from

magazines or newspapers” on page 48. If the quality of the original is not satisfactory, try using a clearer version of the document or image. Place the document facedown on the scanner glass.

Partial document or photo scans

Make sure the document or photo is loaded correctly in the ADF or on the scanner glass. Make sure the paper size being used matches the size you selected.

Cannot scan to an application

1 From the Selected Application Does Not Support Multiple Pages dialog, click Cancel. 2 From the All-In-One Center Scanning and Copying tab, choose a different application from the “Send scanned

image to” menu.

3 Scan the document.

Cannot scan to a computer over a network

See “Scanning to a computer over a network” on page 49.

Fax troubleshooting

Tips for faxing using the Productivity Suite

If you are faxing using the Productivity Suite, make sure:

• The printer is connected to a computer that is equipped with a fax modem.

• The computer is connected to a working phone line.

• Both the printer and the computer are turned on.

For additional help when you are using a fax application, see the documentation that came with the fax application.

Cannot send or receive a fax

If an error message appears, follow the instructions on the error message dialog. If the Power light is not on, see “Power button is not lit” on page 76.

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Make sure cable connections for the follo win g hardware are secure, if appl icable:

• Power supply

• Telephone

• Handset

• Answering machine

Check the telephone wall jack.

1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 4 If you still do not hear a dial tone, plug a telephone into a different wall jack. 5 If you hear a dial tone, connect the printer to that wall jack.

Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. The fax modem is an analog device. Certain devices can be conn ected to the printer so that digital telephone services

can be used.

• If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-in terface port)

on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.

• If you are using DSL, connect to a DSL filter or router that will support analog use. For more info rmation, contact

your DSL provider.

• If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.

If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing

when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 58. If the telephone line is being used by another device, wait until the other device is finished before sending a fax. If you are using the On Hook Dial feature, turn up the volume to verify a dial tone. To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering

machines, computers with modems, or telephone line splitt er s. Check for and clear any paper jams. Make sure the black print cartridge is installed. The fax feat ure works only if it is installed. Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone

company to obtain the keypad sequence for temporarily disabling Call Waiting. Voice Mail offered through your local telephone company may disru pt fax transmissions. To enable both Voice Mail

and the printer to answer calls:

• See “Setting the distinctive ring” on page 57. Setting selections include single ring, double ring, triple ring, and

any ring.

• Consider adding a second telephone line for the printer.

Make sure the country code has been set for the country or region where you are operating the printer:

1 From the control panel, press Fax Mode. 2 Press .

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3 Press or repeatedly until Device Setup appea rs. 4 Press .

5 Press or repeatedly until Country Code appears. 6 Press .

7 Press or repeatedly until the countr y wh ere you are operating the prin te r appears. 8 Press to save the setting.

If the printer memory is full:

1 Dial the receiving number. 2 Scan the original document one page at a time.

Can send but not receive faxes

Load paper to print any faxes that have been stored in the printer. Check the status of the Fax Auto Answer feature.

If the Fax Auto Answer light is on:

• The printer will answer after the preset number of telephone rings.

• If you are using a distinctive ring, see “Setting the distinctive ring” on page 57.

Check the ink levels, and install a new cartridge if necessary. Check to see whether Fax Forwarding is selected.

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Recv. Setup appears. 4 Press .

5 Press or repeatedly until Fax Forward appears. 6 Press .

7 Press or repeatedly to view the current Fax Forwarding setting. 8 To turn off Fax Forwarding, press or repeatedly until Off appears.

9 Press to save the setting.

Can receive but not send faxes

To make sure the printer is set for faxing, press Fax Mode. Load the original document facedown in the upper left corner of the scanner glass or faceup in the ADF.

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Check the Dial Prefix setting.

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Send Setup appears. 4 Press .

5 Press or repeatedly until Dial Prefix appears. 6 Press .

7 To change the setting, press or repeatedly until Create appears. 8 Press .

9 Enter the prefix to be dialed before each telephone number.

10 Press .

If you used a Speed Dial button:

• Check to make sure it has been programmed for the number that you wish to dial. See “Setting up Speed Dial

numbers” on page 55.

• As an alternative, dial the telephone number manually.

Make sure the printer is detecting a dial tone.

• See “Sending a fax while listening to a call (On Hook Dial)” on page 52.

• Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not

recognize the dial tone.

2 From the control panel, press Fax Mode. 3 Press .

4 Press or repeatedly until Send Setup appears. 5 Press .

6 Press or repeatedly until Dial Method appears. 7 Press .

8 Press or repeatedly until the method you want appears. 9 Press to save this setting.

Printer receives a blank fax

Ask the sender to verify the original document was loaded correctly. Check the ink levels, and install a new print cartridge if necessary.

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1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed.

3 Reinsert the print cartridges.

Received fax has poor print quality

Ask that the sender:

• Check that the quality of the original document is satisfactory.

• Resend the fax. There may have been a problem with the quality of the telephone line connection.

• Increase the fax scan resolution.

Change the fax quality setting:

1 From the control panel, press Fax Mode. 2 Press Quality. 3 Press or repeatedly to select a higher fax quality.

4 Press to save the setting.

Check the ink levels and install a new print cartridge if necessary. Decrease the transmission speed.

1 From the control panel, press Fax Mode. 2 Press .

3 Press or repeatedly until Send Setup appears. 4 Press .

5 Press or repeatedly until Max Speed appea rs. 6 Press .

7 Press or to select a lower transmission speed. 8 Press to save the setting.

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9 Resend the fax.

10 If the problem persists, repeat step 1 through step 9 to resend the fax at successively lower transmission speeds.

Note: 2400 bps is the lowest transmission speed.

Notes:

• The lower the transmission speed, the longer it will take your fax to print.

• This solution will reduce the speed for future faxes until you reset the transmission speed.

Network troubleshooting

The printer to be configured does not appear in the list of printers found on your network

SSID is not being broadcast. Make sure s ecurity keys are correct. Make sure the printer is connected to a power source and is turned on. For more information, see “Power button is

not lit” on page 76. If you are using a print server:

1 Check the Ethernet cable for any obvious damage. 2 Firmly plug one end of the Ethernet cable into the printer or the print server. 3 Firmly plug the other end of the Ethernet cable into the network hub or wall connection.

If you are also using a USB cable:

1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol

3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.

See the print server documentation for setup instructions if:

• The lights of the print server are not on.

• The USB cable is not connected to the print server.

• The print server is not connected to a power source.

If none of the previous actions fixes the problem, uninstall the printer software, and reinstall it. For more information, see “Removing and reinstalling the software” on page 100.

Cannot print to the network printer

See the print server documentation for setup instructions if:

• The lights of the print server are not on.

• The USB cable is not connected to the print server.

• The print server is not connected to a power source.

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1 Check the Ethernet cable for any obvious damage. 2 Firmly plug one end of the Ethernet cable into the printer. 3 Firmly plug the other end of the Ethernet cable into the network hub or wall connection.

If you are also using a USB cable:

1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol

3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.

Contact your system support person to make sure the printer is connected to a working network connection. Make sure the printer is connected to a power source and is turned on. For more information, see “Power button is

not lit” on page 76.

Network name does not appear in the list

SSID is not being broadcast. Make sure s ecurity keys are correct.

Jams and misfeeds troubleshooting

Paper jam in the printer

To remove the paper:

1 Open the rear access door. 2 Firmly grasp the paper, and gently pull it out. 3 Close the rear door.

4 Press .

If the paper is accessible from the front of the printer:

1 Raise the paper exit tray. 2 Firmly grasp the paper, and gently pull it out. 3 Lower the paper exit tray.

4 Press .

Paper jam in the ADF

1 Flip open the ADF by grasping the notch in the left side of the ADF and pulling up. 2 Firmly grasp the paper, and gently pull it out.

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3 Close the ADF. 4 Press .

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions. Load a smaller amount of paper into the printer.

See “Loading various paper types” on page 35 for information about:

• Maximum loading amounts per paper type

• Specific loading instructions for supported paper and specialty media

Load paper with the print side facing down. Remove each page as it exits, and let it dry completely before stacking. Use only new, unwrinkled paper. Adjust the paper guides:

• When using media less than 8.5 inches wide

• Against the edges of the paper or media, making sure it does not buckle

Printer does not feed paper, envelopes, or specialty media

If there is a paper jam, see the appropriate paper jam section. Verify that the specialty media is loaded correctly. Try loading one page, envelope, or sheet of specialty media at a time. Make sure the printer is set as the default printer and is not on hold or paused.

1 Click:

• In Windows XP Pro: Start  Settings  Printers and Faxes.

• In Windows XP Home: Start  Control Panel  Printer s and Fa xes .

• In Windows 2000: Start  Settings  Printers.

• In Windows 98/Me: Start  Settings  Printers. 2 Double-click the name of your printer. 3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• Make sure a check mark does appear next to Set As Default.

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Banner paper jams

1 Press Power to turn off the printer. 2 Remove the jammed banner paper from the printer.

To keep a banner print job from jamming:

• Use only the number of sheets needed for the banner.

• Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the Paper Size tab. 4 From the Paper Size area, select Banner. 5 Select Letter Banner or A4 Banner as the paper size. 6 From the Print Layout tab, select Banner.

Error messages

Black Ink Low/Color Ink Low/Photo Ink Low

1 Check the indicated ink level or levels and install a new cartridge or cartridges, if necessary. Lo w in k warnings

occur when a cartridge is 25% full, 15% full, and 10% full. To order supplies, see “Ordering supplies” on page 74.

2 Press to continue.

Clear Paper Jam

See “Paper jam in the printer” on page 92.

Clear ADF Jam

See “Paper jam in the ADF” on page 92.

Left Cartridge Error/Right Cartridge Error

This includes the following cartridge errors:

• Left Cartridge Incorrect/Right Cartridge Incorrect

• 1205 (Left Cartridge)

• 1206 (Right Cartridge)

1 Remove the indicated print cartridge. 2 Disconnect the power supply cord from the electrical outlet. 3 Reconnect the power supply cord to the electrical outlet. 4 If the Power button is not lit, press Power.

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5 Reinsert the print cartridge. 6 If the error:

• Does not reappear, the problem has been corrected.

• Reappears, replace the print cartridge with a new one.

Cartridge Error

This includes the following cartridge errors:

• 1203

• 1204

• 120F

Procedure 1

1 Remove the print cartridges. 2 Disconnect the power supply cord from the electrical outlet. 3 Reconnect the power supply cord to the electrical outlet. 4 If the Power button is not lit, press Power. 5 Reinsert the print cartridges. 6 If the error:

• Does not reappear, the problem has been corrected.

• Reappears, one of the cartridges is not working properly. Continue with Procedure 2.

Procedure 2

Follow this procedure to determine which cartridge is not working properly.

• Reappears, replace the black (or photo) print cartridge with a new one.

• Does not reappear, reinsert the color print cartridge.

7 If the error reappears, replace the color print cartridge with a new one.

Clear Carrier Jam

1 Raise the scanner unit. 2 Remove any objects blocking the path of the cartridge carrier.

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3 Make sure the cartridge lids are closed.

4 Close the scanner unit. 5 Press . 1 Press Power to turn the printer off.

2 Disconnect the power supply cord from the w all outlet. 3 Raise the scanner unit. 4 Remove both print cartridges. For more information, see “Removing a used print cartridge” on page 69. 5 Make sure the cartridge lids are closed.

6 Close the scanner unit. 7 Plug the power supply cord into the wall outlet. 8 Press Power to turn the printer on. 9 Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 70.

Left Cartridge Missing/Right Cartridge Missing

One or both cartridges are missing or not installed properly. For more information, see “Installing print cartridges” on page 70.

Notes:

• You can make a color copy with only the color cartridge installed.

• You can print a black and white document with only the black cartridge installed.

• You cannot copy or print when only the photo cartridge is installed.

• To remove the error message, press .

Error: 1104

1 Remove the print cartridges. 2 Reinstall the black cartridge or the photo cartridge in the left carrier.

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3 Reinstall the color cartridge in the right carrier.

Alignment Problem

1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed.

3 Reinsert the print cartridges. 4 Press to align the cartridges.

Load only plain, unmarked paper for aligning cartridges. The printer will read any markings on used paper, which could cause the alignment error message to appear.

Fax Error

The fax machines have stopped communicating. Resend the fax. There may have been a problem with the quality of the telephone line connection.

Fax Mode Unsupported

The receiving fax machine does not support the type of fax yo u a ttempted to send. If it does not support:

• Your scan resolution—lower the s can re solution. 1 From the control panel, press Fax Mode. 2 Press Quality. 3 Press or repeatedly until a lower quality appears.

4 Press .

• Legal size paper—reformat the document on letter size paper.

Failed to Connect

Resend the fax. There may have been a problem with the quality of the telephone line connection. Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.

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If the telephone line is being used by another device, wait until the other device is finished before sending the fax. Make sure the printer is detecting a dial tone.

• See “Sending a fax while listening to a call (On Hook Dial)” on page 52.

• Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not

recognize the dial tone.

2 From the control panel, press Fax Mode. 3 Press .

4 Press or repeatedly until Send Setup appears. 5 Press .

6 Press or repeatedly until Dial Method appears. 7 Press .

8 Press or repeatedly until the method you want appears. 9 Press to save this setting.

Phone Line Error

If the telephone line is being used by another device, wait until the other device is finished before sending the fax. Make sure cable connections for the follo win g hardware are secure, if appl icable:

• Power supply

• Telephone

• Handset

• Answering machine

The fax modem is an analog device. Certain devices can be conn ected to the printer so that digital telephone services can be used.

• If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-in terface port)

on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.

• If you are using DSL, connect to a DSL filter or router that will support analog use. For more info rmation, contact

your DSL provider.

• If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.

If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 58.

Remote Fax Error

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Lower the transmission speed.

1 From the control panel, press Fax Mode. 2 Press .

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3 Press or repeatedly until Send Setup appears. 4 Press .

5 Press or repeatedly until Max Speed appea rs. 6 Press .

7 Press or repeatedly until a lower speed appears. 8 Press .

Notes:

• The lower the transmission speed, the longer it will take your fax to print.

• This solution will reduce the speed for future faxes until you reset the transmission speed.

9 Resend the fax.

10 If the problem persists, repeat step 1 through step 9 to send the fax at successively lower transmission speeds.

Phone Line Busy

The printer automatically redials three times at 3-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes.

To change the redial settings:

1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until appears next to Send Setup.

4 Press . 5 To change the number of times the printer will redial:

a Press or repeatedly until appears next to Redial Tries. b Press .

c Press or repeatedly until appears next to the setting you want. d Press .

6 To change the length of time between redials:

a Press or repeatedly until appears next Redial Times. b Press .

c Press or repeatedly until appears next to the setting you want. d Press .

To resend the fax later at a scheduled time:

1 From the control panel, press Fax Mode. 2 Press .

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3 Press or repeatedly until appears next to Delay Fax. 4 Press .

appears next to Delay Current.

5 Press . 6 Enter the time and date you want to send the fax.

• Use the arrows to navigate to each box.

• Press 1 for AM, 2 for PM, or 3 for 24-hour mode.

7 Press to save your settings and exit the me nu. 8 Enter the fax number. 9 Press Start Black to send your fax at the designated time.

Memory Full

If applicable, to reduce memory use:

• Print pending received faxes.

• Send fewer pages.

Lower the fax resolution.

1 From the desktop, double-click the Productivity Suite icon. 2 Click Fax. 3 Click Manage fax history or All-In-On e f ax settings. 4 Click the Send tab. 5 From the “Send fax with this print quality” area, select a lower print quality. 6 Click OK.

Note: The lower fax resolution becomes the default setting for all faxes you send or receive.

7 Resend the fax.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

1 Close all open software applications. 2 Disable any anti-virus programs. 3 Click Start  Programs or All Programs  Lexmark 7300 Series. 4 Select Uninstall. 5 Follow the instructions on the computer screen to remove th e prin ter software. 6 Restart the computer before reinstalling the printer software.

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Lexmark X7350 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Finding information about the printer

Setting up the printer

Checking the box contents

Installing another language control panel

Getting the printer ready to fax

Choosing a fax connection

Connecting directly to a telephone wall jack

Connecting to a telephone

Connecting to an answering machine

Connecting to a computer with a modem

Learning about the printer

Understanding the parts of the printer

Using the control panel buttons and menus

Using the control panel

Navigating the control panel menus

Using the Copy menu

Using the Scan menu

Using the Fax menu

Learning about the software

Using the printer software

Using the Productivity Suite

Using the All-In-One Center

Opening the All-In-One Center

Using the Scanning & Copying tab

Using the Saved Images tab

Using the Solution Center

Using Print Properties

Opening Print Properties

Using the Save Settings menu

Using the I Want To menu

Using the Options menu

Using the Print Properties tabs

Using the Photo Editor

Using the Fax Setup Utility

Loading paper and original documents

Loading paper

Loading various paper types

Loading original documents into the ADF

Loading original documents on the scanner glass

Printing

Printing a document

Printing collated copies

Printing the last page first (reverse page order)

Printing transparencies

Printing envelopes

Printing multiple pages on one sheet

Printing cards

Copying

Making a copy

Collating copies

Repeating an image on one page

Enlarging or reducing an image

Scanning

Scanning a document

Scanning documents or images for e-mailing

Scanning text for editing

Scanning images for editing

Scanning clear images from magazines or newspapers

Scanning to a computer over a network

Faxing

Sending a fax

Entering a fax number

Sending a fax using the control panel

Sending a fax using the computer

Sending a broadcast fax at a scheduled time

Sending a fax while listening to a call (On Hook Dial)

Receiving a fax

Receiving a fax automatically

Receiving a fax with an answering machine

Receiving a fax manually

Using Caller ID

Forwarding faxes

Printing fax activity reports

Setting up Quick Dial buttons and Speed Dial numbers

Setting up Quick Dial buttons using the control panel