Lexmark X463de User Guide
X46x Series
User's Guide
March 2012 www.lexmark.com
Machine type(s):
7014, 4569, 4570
Model(s):
431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2
Contents 2
Contents
Safety information.....................................................................................14
Learning about the printer.........................................................................16
Thank you for choosing this printer!.......................................................................................................16
Finding information about the printer....................................................................................................16
Printer configurations.............................................................................................................................17
Selecting a location for the printer..........................................................................................................19
Basic functions of the scanner.................................................................................................................20
Understanding the ADF and scanner glass..............................................................................................21
Understanding the printer control panel................................................................................................22
Understanding the home screen.............................................................................................................23
Using the touch-screen buttons..............................................................................................................24
Additional printer setup.............................................................................28
Installing internal options........................................................................................................................28
Available internal options.................................................................................................................................28
Accessing the system board to install internal options ....................................................................................29
Installing a memory card ..................................................................................................................................31
Installing a flash memory or firmware card......................................................................................................33
Installing an Internal Solutions Port..................................................................................................................35
Installing a printer hard disk .............................................................................................................................42
Installing a fax card ........................................................................................................................................... 46
Installing hardware options.....................................................................................................................49
Installing a 250‑ or 550‑sheet drawer ..............................................................................................................49
Attaching cables......................................................................................................................................50
Verifying printer setup............................................................................................................................51
Printing a menu settings page ..........................................................................................................................51
Printing a network setup page.......................................................................................................................... 52
Setting up the printer software...............................................................................................................52
Installing printer software ................................................................................................................................ 52
Updating available options in the printer driver .............................................................................................. 53
Setting up wireless printing.....................................................................................................................54
Follow these steps to set up your printer .........................................................................................................54
Information you will need to set up the printer on a wireless network ...........................................................54
Installing the printer on a wireless network (Windows)...................................................................................55
Installing the printer on a wireless network (Macintosh).................................................................................58
Installing the printer on a wired network...............................................................................................61
Contents 3
Changing port settings after installing a new network Internal Solutions Port......................................64
Setting up serial printing.........................................................................................................................66
Minimizing your printer's environmental impact........................................68
Saving paper and toner...........................................................................................................................68
Using recycled paper ........................................................................................................................................ 68
Conserving supplies ..........................................................................................................................................68
Saving energy..........................................................................................................................................69
Using Eco‑Mode................................................................................................................................................69
Adjusting Power Saver...................................................................................................................................... 70
Adjusting the brightness of the display ............................................................................................................ 70
Setting the standard exit bin light.....................................................................................................................71
Recycling..................................................................................................................................................72
Recycling Lexmark products .............................................................................................................................72
Recycling Lexmark packaging............................................................................................................................ 72
Returning Lexmark cartridges for reuse or recycling........................................................................................72
Reducing printer noise............................................................................................................................73
Loading paper and specialty media............................................................74
Setting the Paper Size and Paper Type....................................................................................................74
Configuring Universal paper settings......................................................................................................74
Avoiding jams..........................................................................................................................................75
Loading trays...........................................................................................................................................75
Using the multipurpose feeder...............................................................................................................79
Linking and unlinking trays......................................................................................................................84
Linking trays ...................................................................................................................................................... 84
Unlinking trays .................................................................................................................................................. 84
Assigning a custom paper type name ...............................................................................................................85
Changing a Custom Type <x> name.................................................................................................................. 85
Paper and specialty media guidelines.........................................................87
Paper guidelines......................................................................................................................................87
Paper characteristics.........................................................................................................................................87
Unacceptable paper..........................................................................................................................................88
Selecting paper .................................................................................................................................................88
Using recycled paper and other office papers..................................................................................................88
Selecting preprinted forms and letterhead ......................................................................................................89
Storing paper .................................................................................................................................................... 89
Supported paper sizes, types, and weights.............................................................................................90
Paper sizes supported by the printer................................................................................................................90
Paper types and weights supported by the printer .......................................................................................... 91
Contents 4
Paper capacities ................................................................................................................................................92
Printing......................................................................................................93
Printing a document................................................................................................................................93
Printing on both sides of the paper (duplexing)......................................................................................93
Printing on specialty media.....................................................................................................................94
Tips on using letterhead ...................................................................................................................................94
Tips on using transparencies ............................................................................................................................94
Tips on using envelopes.................................................................................................................................... 94
Tips on using labels........................................................................................................................................... 95
Tips on using card stock....................................................................................................................................96
Printing confidential and other held jobs................................................................................................96
Holding jobs in the printer................................................................................................................................96
Printing confidential and other held jobs from Windows.................................................................................97
Printing confidential and other held jobs from a Macintosh computer ...........................................................97
Printing from a flash drive.......................................................................................................................98
Printing information pages......................................................................................................................99
Printing a font sample list ................................................................................................................................. 99
Printing a directory list......................................................................................................................................99
Printing the print quality test pages ...............................................................................................................100
Canceling a print job..............................................................................................................................100
Canceling a print job from the printer control panel......................................................................................100
Canceling a print job from the computer ....................................................................................................... 100
Copying....................................................................................................102
Making copies.......................................................................................................................................102
Making a quick copy .......................................................................................................................................102
Copying using the ADF ....................................................................................................................................102
Copying using the scanner glass ..................................................................................................................... 103
Copying photos......................................................................................................................................103
Copying on specialty media...................................................................................................................103
Making transparencies ................................................................................................................................... 103
Copying to letterhead ..................................................................................................................................... 104
Customizing copy settings.....................................................................................................................104
Copying from one size to another ..................................................................................................................104
Making copies using paper from a selected tray ............................................................................................ 104
Copying on both sides of the paper (duplexing).............................................................................................105
Reducing or enlarging copies.......................................................................................................................... 105
Adjusting copy quality ....................................................................................................................................105
Collating copies...............................................................................................................................................106
Placing separator sheets between copies....................................................................................................... 106
Copying multiple pages onto a single sheet ................................................................................................... 107
Contents 5
Creating a custom job (job build).................................................................................................................... 107
Pausing the current print job to make copies.......................................................................................108
Placing information on copies...............................................................................................................109
Placing the date and time at the top of each page.........................................................................................109
Placing an overlay message on each page ...................................................................................................... 109
Canceling a copy job..............................................................................................................................109
Canceling a copy job while the document is in the ADF ................................................................................. 109
Canceling a copy job while copying pages using the scanner glass ................................................................110
Canceling a copy job while the pages are being printed ................................................................................ 110
Understanding the copy screens and options.......................................................................................110
Copy from ....................................................................................................................................................... 110
Copy to............................................................................................................................................................110
Scale................................................................................................................................................................ 110
Darkness .........................................................................................................................................................111
Content ...........................................................................................................................................................111
Sides (Duplex) ................................................................................................................................................. 111
Collate............................................................................................................................................................. 111
Options ...........................................................................................................................................................111
Improving copy quality..........................................................................................................................113
E-mailing..................................................................................................114
Getting ready to e-mail.........................................................................................................................114
Enabling the e‑mail function...........................................................................................................................114
Setting up the e-mail function ........................................................................................................................115
Configuring the e‑mail settings.......................................................................................................................115
Creating an e-mail shortcut...................................................................................................................115
Creating an e-mail shortcut using the Embedded Web Server.......................................................................115
Creating an e-mail shortcut using the touch screen....................................................................................... 116
E-mailing a document............................................................................................................................116
Sending an e-mail using the touch screen ......................................................................................................116
Sending an e‑mail using a shortcut number ................................................................................................... 116
Sending an e-mail using the address book ..................................................................................................... 117
Customizing e-mail settings...................................................................................................................117
Adding e-mail subject and message information ........................................................................................... 117
Changing the output file type .........................................................................................................................118
Canceling an e-mail...............................................................................................................................118
Understanding e-mail options...............................................................................................................118
Original Size ....................................................................................................................................................118
Sides (Duplex) ................................................................................................................................................. 118
Orientation ..................................................................................................................................................... 119
Binding ............................................................................................................................................................119
E-mail Subject .................................................................................................................................................119
Contents 6
E-mail File Name ............................................................................................................................................. 119
E-mail Message ...............................................................................................................................................119
Resolution ....................................................................................................................................................... 119
Send As ...........................................................................................................................................................119
Content ...........................................................................................................................................................119
Advanced Options...........................................................................................................................................120
Faxing......................................................................................................121
Getting the printer ready to fax............................................................................................................121
Setting up the printer to fax ...........................................................................................................................121
Choosing a fax connection..............................................................................................................................121
Connecting to an analog telephone line .........................................................................................................122
Connecting to a DSL service............................................................................................................................ 122
Connecting to a PBX or ISDN system ..............................................................................................................123
Connecting to a distinctive ring service ..........................................................................................................124
Connecting the printer and a telephone or answering machine to the same telephone line........................124
Connecting to an adapter for your country or region ....................................................................................126
Connecting to a computer with a modem ...................................................................................................... 131
Enabling the fax function................................................................................................................................132
Using the Embedded Web Server for fax setup.............................................................................................. 133
Setting the date and time ............................................................................................................................... 133
Turning daylight saving time on or off ............................................................................................................134
Sending a fax.........................................................................................................................................134
Sending a fax using the printer control panel................................................................................................. 134
Getting ready to send a fax using the computer ............................................................................................ 134
Installing a PostScript driver ........................................................................................................................... 135
Sending a fax using the computer ..................................................................................................................136
Creating shortcuts.................................................................................................................................137
Creating a fax destination shortcut using the Embedded Web Server ...........................................................137
Creating a fax destination shortcut using the touch screen ...........................................................................137
Using shortcuts and the address book..................................................................................................138
Using fax shortcuts .........................................................................................................................................138
Using the address book ..................................................................................................................................138
Customizing fax settings........................................................................................................................139
Changing the fax resolution............................................................................................................................139
Making a fax lighter or darker ........................................................................................................................139
Sending a fax at a scheduled time .................................................................................................................. 139
Printing an incoming fax on both sides of the paper (duplexing)................................................................... 140
Viewing a fax log ............................................................................................................................................. 140
Blocking junk faxes.......................................................................................................................................... 140
Canceling an outgoing fax.....................................................................................................................141
Canceling a fax while the original documents are still scanning.....................................................................141
Canceling a fax after the original documents have been scanned to memory............................................... 141
Contents 7
Understanding fax options....................................................................................................................141
Original Size ....................................................................................................................................................141
Content ...........................................................................................................................................................141
Sides (Duplex) ................................................................................................................................................. 142
Resolution ....................................................................................................................................................... 142
Darkness .........................................................................................................................................................142
Advanced Options...........................................................................................................................................142
Improving fax quality.............................................................................................................................143
Holding and forwarding faxes...............................................................................................................143
Holding faxes ..................................................................................................................................................143
Forwarding a fax .............................................................................................................................................144
Scanning to an FTP address......................................................................145
Scanning to an FTP address...................................................................................................................145
Scanning to an FTP address using the keypad ................................................................................................ 145
Scanning to an FTP address using a shortcut number ....................................................................................145
Scanning to an FTP address using the address book ......................................................................................146
Creating shortcuts.................................................................................................................................146
Creating an FTP shortcut using the Embedded Web Server ...........................................................................146
Creating an FTP shortcut using the touch screen ........................................................................................... 147
Understanding FTP options...................................................................................................................147
Original Size ....................................................................................................................................................147
Sides (Duplex) ................................................................................................................................................. 147
Orientation ..................................................................................................................................................... 147
Binding ............................................................................................................................................................147
Resolution ....................................................................................................................................................... 147
Send As ...........................................................................................................................................................148
Content ...........................................................................................................................................................148
Advanced Options...........................................................................................................................................148
Improving FTP quality............................................................................................................................149
Scanning to a computer or flash drive......................................................150
Scanning to a computer........................................................................................................................150
Understanding scan profile options......................................................................................................151
Quick Setup.....................................................................................................................................................151
Format Type.................................................................................................................................................... 151
Compression ...................................................................................................................................................151
Default Content .............................................................................................................................................. 151
Color ............................................................................................................................................................... 152
Original Size ....................................................................................................................................................152
Orientation ..................................................................................................................................................... 152
Duplex............................................................................................................................................................. 152
Contents 8
JPEG Quality....................................................................................................................................................152
Darkness .........................................................................................................................................................152
Resolution ....................................................................................................................................................... 152
Advanced Imaging........................................................................................................................................... 152
Scanning to a flash drive........................................................................................................................153
Improving scan quality..........................................................................................................................153
Understanding printer menus...................................................................154
Menus list..............................................................................................................................................154
Paper menu...........................................................................................................................................155
Default Source menu ...................................................................................................................................... 155
Paper Size/Type menu .................................................................................................................................... 155
Configure MP menu ........................................................................................................................................ 158
Substitute Size menu ......................................................................................................................................158
Paper Texture menu ....................................................................................................................................... 159
Paper Weight menu ........................................................................................................................................159
Paper Loading menu .......................................................................................................................................160
Custom Types menu .......................................................................................................................................162
Custom Names menu .....................................................................................................................................162
Custom Scan Sizes menu ................................................................................................................................ 162
Universal Setup menu.....................................................................................................................................163
Reports menu........................................................................................................................................164
Network/Ports menu.............................................................................................................................165
Active NIC menu .............................................................................................................................................165
Standard Network or Network <x> menus .....................................................................................................165
SMTP Setup menu ..........................................................................................................................................167
Network Reports menu .................................................................................................................................. 168
Network Card menu........................................................................................................................................168
TCP/IP menu ...................................................................................................................................................169
IPv6 menu .......................................................................................................................................................170
Wireless menu ................................................................................................................................................171
AppleTalk menu .............................................................................................................................................. 171
NetWare menu ...............................................................................................................................................171
LexLink menu ..................................................................................................................................................172
Standard USB menu ........................................................................................................................................173
Parallel <x> menu ........................................................................................................................................... 174
Serial <x> menu .............................................................................................................................................. 176
Security menu.......................................................................................................................................179
Miscellaneous menu .......................................................................................................................................179
Confidential Print menu..................................................................................................................................179
Disk Wiping menu ...........................................................................................................................................180
Security Audit Log menu ................................................................................................................................. 181
Set Date/Time menu.......................................................................................................................................182
Contents 9
Settings menu........................................................................................................................................183
General Settings menu ................................................................................................................................... 183
Copy Settings menu ........................................................................................................................................189
Fax Settings menu........................................................................................................................................... 195
E‑mail Settings menu ......................................................................................................................................204
FTP Settings menu ..........................................................................................................................................209
Flash Drive menu ............................................................................................................................................212
Print Settings...................................................................................................................................................217
Help menu.............................................................................................................................................228
Maintaining the printer............................................................................229
Cleaning the exterior of the printer......................................................................................................229
Cleaning the scanner glass....................................................................................................................229
Cleaning the ADF separator rollers.......................................................................................................230
Adjusting scanner registration..............................................................................................................231
Storing supplies.....................................................................................................................................232
Checking the status of supplies.............................................................................................................233
Checking the status of supplies from the printer control panel ..................................................................... 233
Checking the status of supplies from a network computer ............................................................................233
Ordering supplies..................................................................................................................................234
Ordering toner cartridges ............................................................................................................................... 234
Ordering a photoconductor kit ....................................................................................................................... 234
Ordering ADF replacement parts.................................................................................................................... 235
Moving the printer to another location................................................................................................235
Shipping the printer..............................................................................................................................236
Administrative support............................................................................237
Finding advanced networking and administrator information.............................................................237
Using the Embedded Web Server.........................................................................................................237
Checking the device status....................................................................................................................237
Setting up e‑mail alerts.........................................................................................................................237
Viewing reports.....................................................................................................................................238
Restoring the factory default settings...................................................................................................238
Clearing jams............................................................................................239
Clearing jams.........................................................................................................................................239
Understanding jam messages and locations...................................................................................................239
200 and 201 paper jams .................................................................................................................................241
202 paper jam.................................................................................................................................................243
231 paper jam.................................................................................................................................................244
Contents 10
233 paper jam.................................................................................................................................................245
234 paper jam.................................................................................................................................................246
235 paper jam.................................................................................................................................................246
240–249 paper jams .......................................................................................................................................246
250 paper jam.................................................................................................................................................247
251 paper jam.................................................................................................................................................248
290–294 paper jams .......................................................................................................................................250
Troubleshooting.......................................................................................254
Solving basic printer problems..............................................................................................................254
Printer control panel display is blank or displays only diamonds..........................................................254
Indicator light blinks red........................................................................................................................254
Check the display for error messages .............................................................................................................254
Make sure the fax function is set up properly ................................................................................................ 254
Understanding printer messages..........................................................................................................254
Answering .......................................................................................................................................................254
Change <src> to <x>........................................................................................................................................255
Check tray <x> connection.............................................................................................................................. 255
Close front door .............................................................................................................................................. 255
Close door or insert cartridge .........................................................................................................................255
Connect <x>bps ..............................................................................................................................................255
Disk corrupted ................................................................................................................................................ 256
Disk Full ‑ Scan Job Canceled..........................................................................................................................256
Fax failed.........................................................................................................................................................256
Fax memory full ..............................................................................................................................................256
Fax partition inoperative. Contact system administrator. ..............................................................................256
Fax server 'To Format' not set up. Contact system administrator.................................................................. 256
Fax Station Name not set up........................................................................................................................... 256
Fax Station Number not set up .......................................................................................................................257
Insert Tray <x> ................................................................................................................................................257
Install Tray <x> ................................................................................................................................................ 257
Invalid PIN ....................................................................................................................................................... 257
Load <src> with <x> ........................................................................................................................................257
Load manual feeder with <x> ......................................................................................................................... 258
Memory full, cannot print faxes ..................................................................................................................... 258
Network/Network <x> ....................................................................................................................................258
No analog phone line connected to modem, fax is disabled.......................................................................... 258
No answer.......................................................................................................................................................258
No dial tone .................................................................................................................................................... 258
Paper Change: Load Tray<x> <paper type> ....................................................................................................258
Queued for sending ........................................................................................................................................ 258
Remove originals from the scanner ADF ........................................................................................................ 259
Remove packaging material, check <x>..........................................................................................................259
Remove paper from standard output bin .......................................................................................................259
Contents 11
Replace <x> if restarting job. ..........................................................................................................................259
Restore Held Jobs?..........................................................................................................................................259
Scan Document Too Long ...............................................................................................................................259
Scanner ADF Cover Open ................................................................................................................................259
Securely clearing disk space............................................................................................................................ 259
Serial <x>......................................................................................................................................................... 260
Set clock.......................................................................................................................................................... 260
SMTP server not set up. Contact system administrator. ................................................................................260
Some held jobs were not restored .................................................................................................................260
System busy, preparing resources for job. ..................................................................................................... 260
System busy, preparing resources for job. Deleting held job(s). ....................................................................260
Unsupported disk............................................................................................................................................260
Unsupported USB device, please remove.......................................................................................................260
Unsupported USB hub, please remove........................................................................................................... 260
USB/USB <x> ................................................................................................................................................... 260
30 Invalid refill, change toner cartridge..........................................................................................................261
31 Replace defective cartridge .......................................................................................................................261
32 Cartridge part number unsupported by device .........................................................................................261
34 Short paper ................................................................................................................................................261
35 Insufficient memory to support Resource Save feature ............................................................................ 261
37 Insufficient memory to collate job............................................................................................................. 261
37 Insufficient memory, some Held Jobs were deleted.................................................................................. 261
37 Insufficient memory, some held jobs will not be restored ........................................................................ 262
38 Memory full ............................................................................................................................................... 262
39 Complex page, some data may not have printed ...................................................................................... 262
50 PPDS font error .......................................................................................................................................... 262
51 Defective flash detected ............................................................................................................................ 262
52 Not enough free space in flash memory for resources.............................................................................. 262
53 Unformatted flash detected ...................................................................................................................... 263
54 Network <x> software error ......................................................................................................................263
54 Serial option <x> error ............................................................................................................................... 263
54 Standard network software error .............................................................................................................. 263
55 Unsupported option in slot <x> .................................................................................................................263
56 Parallel port <x> disabled...........................................................................................................................264
56 Serial port <x> disabled.............................................................................................................................. 264
56 Standard parallel port disabled..................................................................................................................264
56 Standard USB port disabled .......................................................................................................................264
56 USB port <x> disabled ................................................................................................................................264
57 Configuration change, held jobs were not restored .................................................................................. 265
58 Too many trays attached ...........................................................................................................................265
58 Too many flash options installed ...............................................................................................................265
59 Incompatible tray <x> ................................................................................................................................265
61 Remove defective disk ............................................................................................................................... 265
62 Disk full ......................................................................................................................................................266
63 Unformatted disk .......................................................................................................................................266
Contents 12
80 Routine maintenance needed.................................................................................................................... 266
84 Replace PC Kit ............................................................................................................................................ 266
84 PC Kit life warning ......................................................................................................................................266
88 Cartridge low .............................................................................................................................................266
88.yy Cartridge nearly low..............................................................................................................................266
88.yy Replace cartridge...................................................................................................................................266
200–282.yy paper jam .................................................................................................................................... 267
290‑295.yy scanner jam.................................................................................................................................. 267
293 Replace all originals if restarting job........................................................................................................267
293.02 Flatbed Cover Open ............................................................................................................................267
294 ADF Jam ................................................................................................................................................... 267
840.01 Scanner Disabled ................................................................................................................................ 268
841‑846 Scanner Service Error .......................................................................................................................268
900–999 Service <message> ...........................................................................................................................268
1565 Emulation error, load emulation option ................................................................................................ 268
Solving printing problems.....................................................................................................................268
Multiple‑language PDFs do not print..............................................................................................................268
Error message about reading USB drive appears ...........................................................................................269
Jobs do not print ............................................................................................................................................. 269
Confidential and other held jobs do not print ................................................................................................ 270
Job takes longer than expected to print ......................................................................................................... 270
Job prints from the wrong tray or on the wrong paper .................................................................................. 271
Incorrect characters print ............................................................................................................................... 271
Tray linking does not work..............................................................................................................................271
Large jobs do not collate................................................................................................................................. 271
Unexpected page breaks occur.......................................................................................................................272
Solving copy problems..........................................................................................................................272
Copier does not respond ................................................................................................................................ 272
Scanner unit does not close............................................................................................................................ 272
Poor copy quality .............................................................................................................. ..............................273
Partial document or photo copies ..................................................................................................................274
Solving scanner problems.....................................................................................................................275
Checking an unresponsive scanner................................................................................................................. 275
Scan was not successful..................................................................................................................................275
Scanning takes too long or freezes the computer ..........................................................................................275
Poor scanned image quality..................................................................................................... .......................275
Partial document or photo scans.................................................................................................................... 276
Cannot scan from a computer ........................................................................................................................276
Solving fax problems.............................................................................................................................277
Caller ID is not shown .....................................................................................................................................277
Cannot send or receive a fax ..........................................................................................................................277
Can send but not receive faxes.......................................................................................................................279
Can receive but not send faxes.......................................................................................................................279
Received fax has poor print quality ................................................................................................................ 280
Contents 13
Solving option problems........................................................................................................................280
Option does not operate correctly or quits after it is installed ...................................................................... 280
Drawers........................................................................................................................................................... 281
Flash memory card ......................................................................................................................................... 281
Hard disk with adapter ................................................................................................................................... 281
Internal Solutions Port.................................................................................................................................... 282
Memory card .................................................................................................................................................. 282
Solving paper feed problems.................................................................................................................282
Paper frequently jams..................................................................................................................................... 282
Paper trays......................................................................................................................................................283
Paper jam message remains after jam is cleared ...........................................................................................283
Page that jammed does not reprint after you clear the jam .......................................................................... 283
Solving print quality problems..............................................................................................................284
Isolating print quality problems......................................................................................................................284
Blank pages ..................................................................................................................................................... 284
Characters have jagged or uneven edges ....................................................................................................... 285
Clipped images................................................................................................................................................285
Ghost images ..................................................................................................................................................285
Gray background.............................................................................................................................................286
Incorrect margins............................................................................................................................................ 286
Paper curl........................................................................................................................................................287
Print irregularities ...........................................................................................................................................287
Skewed print ...................................................................................................................................................288
Solid black or white streaks ............................................................................................................................288
Print is too light...............................................................................................................................................289
Print is too dark ..............................................................................................................................................290
Streaked vertical lines.....................................................................................................................................291
Toner fog or background shading appears on the page .................................................................................292
Toner rubs off .................................................................................................................................................292
Toner specks ................................................................................................................................................... 293
Transparency print quality is poor .................................................................................................................. 293
Embedded Web Server does not open.................................................................................................293
Check the network connections ..................................................................................................................... 293
Check the network settings ............................................................................................................................ 294
Contacting Customer Support...............................................................................................................294
Notices.....................................................................................................295
Product information..............................................................................................................................295
Edition notice........................................................................................................................................295
Power consumption..............................................................................................................................300
Index........................................................................................................314
Safety information 14
Safety information
CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical
connection.
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
Safety information 15
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS.
Learning about the printer 16
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using printer software
• Setting up and configuring the printer on a network,
depending on your printer model
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Help using the printer softwar e Windows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at www.lexmark.com/publications/.
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
www.lexmark.com/publications/.
or application, and then click Help.
?
Click
to view context‑sensitive information.
Notes:
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Learning about the printer 17
What are you looking for? Find it here
The latest supplemental information, updates, and technical
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Telephone support
Lexmark Support Web site—support.lexmark.com
Note: Select your region, and then select your product
to view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information Warranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
support.lexmark.com.
• Rest of the world—See the printed warranty that
came with your printer.
Printer configurations
Note: Printer configuration may vary depending on your printer model.
Learning about the printer 18
Basic model
3
2
1
8
7
6
1 Front door release button
2 Printer control panel
3 Automatic Document Feeder (ADF)
4 Standard exit bin with overhead light
5 Paper stop
6 Standard 250‑sheet tray
7 Multipurpose feeder door
8 Front door
5
4
Learning about the printer 19
1 System board locks
2 Locking device
3 Ethernet port
4 USB port
Note: Use this USB port to connect the printer to the computer.
5 Fax wall connection port
Note: The Fax ports are present only when a fax card is installed.
6 Fax telephone connection port
Note: The Fax ports are present only when a fax card is installed.
7 Rear door
8 Power switch
9 Printer power cord socket
10 USB peripheral port
11 Removable protective plate
Note: The protective plate is removed when internal options are installed.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
Learning about the printer 20
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
1
2
5
4
1 Top 254 mm (10 in.)
2 Right Side 203 mm (8 in.)
3 Rear 305 mm (12 in.)
4 Front 203 mm (8 in.)
5 Left Side 76 mm (3 in.)
3
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
• Scan documents and send them to another printer (PDF by way of FTP).
Note: The fax function is available on selected printer models only.
Learning about the printer 21
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF) Scanner glass
Use the ADF for multiple‑page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
You can use the ADF or the scanner glass to scan documents.
Using the ADF
The ADF can scan multiple pages, including duplex pages. If duplex settings are selected, the ADF scans both sides of
the page automatically. When using the ADF:
• Load the document into the ADF faceup, short edge first.
• Load up to 50 sheets of plain paper in the ADF input tray.
• Scan sizes from 125 x 127 mm (4.92 x 5.0 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).
• Scan documents with mixed page sizes (letter and legal).
• Scan media weights from 52 to 120 g/m
2
(14 to 32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the upper left corner.
• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
• Scan documents with mixed page sizes (letter and legal).
• Copy books up to 25.3‑mm (1‑in.) thick.
Learning about the printer 22
Understanding the printer control panel
1
12
ABC3DEF
*
6
MNO5JKL4GHI
9
WXYZ8TUV7PQRS
#0
2
3
4
5
8
6
7
Item Description
1 Display View scanning, copying, faxing, and printing options as well as status and error messages.
2 Keypad
12
4
GHI
7
PQRS
*
ABC3DEF
5
JKL
8
TUV
Enter numbers or symbols on the display.
6
MNO
9
WXYZ
#0
3 Dial Pause
4 Back
5 Home
• Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a
Dial Pause is represented by a comma (,).
• From the home screen, press to redial a fax number.
• The button functions only within the Fax menu or with fax functions. When outside of the
Fax menu, fax function, or home screen, pressing
In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The
default value of 1 appears if the entire number is deleted by pressing
In the Fax Destination List, press
manually. You can also press
deleted, another press of
In the E-mail Destination List, press
to delete the right-most digit of a number entered
to delete an entire shortcut entry. Once an entire line is
causes the cursor to move up one line.
to delete the character to the left of the cursor. If the
character is in a shortcut, then the shortcut is deleted.
Press to return to the home screen.
causes an error beep.
numerous times.
Learning about the printer 23
Item Description
6 Start
• Press to initiate the current job indicated on the display.
• From the home screen, press to start a copy job with the default settings.
• If pressed while a job is scanning, the button has no effect.
7 Indicator light Indicates the printer status:
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
8 Stop
Stops all printer activity
A list of options is offered once Stopped appears on the display.
Understanding the home screen
After the printer is turned on and a short warm-up period occurs, the display shows a basic screen which is referred to
as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning; to open
the menu screen; or to respond to messages.
Note: Buttons appearing on the home screen may vary depending on home screen customization settings.
1
2
8
Ready
Touch any button to begin.
34567
Display item Description
1 Copy Opens the Copy menus
Note: From the home screen, you can also access the Copy menus by pressing a number on
the keypad.
2 E-mail Opens the E-mail menus
3 Menus
4 FTP Opens the File Transfer Protocol (FTP) menus
Opens the menus. These menus are available only when the printer is in the Ready state.
Learning about the printer 24
Display item Description
5 Status message bar
• Shows the current printer status such as Ready or Busy.
• Shows printer conditions such as Toner Low.
• Shows intervention messages to give instructions on what you should do so the printer can
continue processing, such as Close door.
6 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention.
Touch it to access the messages screen for more information on the message, including how
to clear it.
7 Tips All menus have a Tips button. Tips is a context-sensitive Help feature within the display touch
screens.
8 Fax Opens the Fax menus
Other buttons may appear on the home screen, such as:
Display item Description
Release Held Faxes If this button is shown, then there are held faxes with a scheduled hold time previously
set. To access the list of held faxes, touch this button.
Search Held Jobs Searches on any of the following items and returns search results:
• User names for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or job names
• USB container or job names for supported extensions only
Held Jobs Opens a screen containing all the held jobs
Lock Device This button appears on the screen when the printer is unlocked and Device Lockout
Personal Identification Number (PIN) has been set.
Touching this button opens a PIN entry screen. Entering the correct PIN locks the printer
control panel (touch screen and hard buttons).
Unlock Device This button appears on the screen when the printer is locked. The printer control panel
buttons and shortcuts cannot be used while it appears.
Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the
printer control panel (touch screen and hard buttons).
Using the touch-screen buttons
Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.
Learning about the printer 25
Sample touch screen
Button Function
Home
Down arrow
Left scroll decrease
Right scroll increase
Left arrow
Returns to the home screen
Opens an options screen
Scrolls to another value in decreasing order
Scrolls to another value in increasing order
Scrolls left
Right arrow Scrolls right
Back
Navigates back to the previous screen
Learning about the printer 26
Other touch-screen buttons
Button Function
Submit
Down arrow
Up arrow
Unselected radio button
Selected radio button
Saves a value as the new default setting
Moves down to the next screen
Moves up to the next screen
This is an unselected radio button. The radio button is gray to show it is unselected.
This is a selected radio button. The radio button is blue to show it is selected.
Cancel Jobs
Continue
Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print,
Fax, and Network.
The following items are available under the Print, Fax, and Network headings:
• Print job
• Copy job
• Fax
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can show only three
jobs per screen. Each job appears as a button which you can touch to access
information about the job. If more than three jobs exist in a column, then an arrow
appears enabling you to scroll through the jobs.
Touch this button to accept a selection or to clear messages, and then proceed with
the job.
Learning about the printer 27
Button Function
Cancel
• Cancels an action or a selection
• Cancels out of a screen and returns to the previous screen
Select
Opens the next related menu or menu item
Features
Feature Description
Menu trail line:
Menus > Settings > Copy Settings >
Number of Copies
A Menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Touch any of the underlined words to return to that menu or menu item.
The Number of Copies is not underlined since this is the current screen. If you touch
an underlined word on the Number of Copies screen before the Number of Copies
is set and saved, then the selection is not saved, and it does not become the default
setting.
Attendance message alert
If an attendance message occurs which affects a function, such as copy or fax, then
a solid red exclamation point appears over the function button on the home screen,
and the red indicator light blinks.
Additional printer setup 28
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code and Forms
– IPDS and SCS/TNe
– PrintCryption
• Printer hard disk
• Lexmark
– RS-232-C Serial ISP
– Parallel 1284-B ISP
– MarkNet
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP
• MarkNet N8110 V-34 Fax Card
TM
TM
Internal Solutions Ports (ISP)
TM
N8150 802.11 b/g/n Wireless ISP
Additional printer setup 29
Accessing the system board to install internal options
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Loosen the screws on the back of the system board a quarter turn.
Additional printer setup 30
2 Lift the front of the scanner unit to open the system board.
3 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1 Flash memory or firmware card connectors
2 Fax card connector
3 Lexmark Internal Solutions Port or printer hard disk connector
4 Memory card connector
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