User’s Guide
Click the document name to open it:
Administrator’s Guide
Roadmap
Setup Guide
2000-Sheet Drawer User’s Guide
High-Capacity Output Stacker
Installation Instructions
Use this document when you have questions about the Lexmark
Optra™ T printer or encounter a problem when using it. This document contains information on loading print material, clearing jams,
and using your printer.
The online Administrator’s Guide on this CD is a complement to this
User’s Guide. If you are not accessing these documents directly
from the CD, the Administrator’s Guide may not be available to you.
See your administrator if you need the Administrator’s Guide.
TIPS
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•
table of contents on your screen to navigate and
use this document.
Click the blue text to link to another part of
•
this document or to another document.
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Home
1User’s Guide
Other sources of
information
Drivers, MarkVision and
Utilities CD
Lexmark Web site
In addition to printer drivers and utilities, the Drivers, MarkVision and
Utilities CD includes information about Lexmark printers. After
launching the CD, click View Documentation and then click:
Printer Commands to open the Technical Reference and get
•
details about printer languages and commands, interface
specifications, and memory management.
Special Media to open the Card Stock & Label Guide and get
•
information about choosing the correct print material.
MarkVision™ Printer Utility to open documents providing
•
details about the MarkVision printer management software.
MarkNet™ Print Servers to open documents containing infor-
•
mation about configuring MarkNet print servers.
Access our site on the World Wide Web for updated printer drivers,
utilities, and documentation:
www.lexmark.com
2User’s Guide
Trademarks
Trademarks
TrademarksTrademarks
Lexmark and Lexmark with diamond design, MarkNet, MarkVision, and Optra are
trademarks of Lexmark International, Inc., registered in the United States and/or
other countries.
Operation ReSource is a service mark of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL 6 is
Hewlett-Packard Company’s designation of a set of printer commands (language)
and functions included in its printer products. This printer is intended to be compatible with the PCL 6 language. This means the printer recognizes PCL 6 commands used in various application programs, and that the printer emulates the
functions corresponding to the commands.
PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript
3 is Adobe Systems’ designation of a set of printer commands (language) and
functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript
3 commands used in various application programs, and that the printer emulates
the functions corresponding to the commands.
Details relating to compatibility are included in the Technical Reference.
Other trademarks are the property of their respective owners.
3Trademarks
Meet the Printer
The following illustrations show typically and fully configured printers. If you have attached paper
handling options to your printer, it may look more like the fully configured model. For information on
other possible configurations, refer to the Setup Guide.
Typically configured Fully configured
5-Bin mailbox
Tray 1
(integrated tray)
Standard output bin
Operator panel
Multipurpose Feeder
Tray 2
Tray 1
(integrated tray)
4Meet the Printer
Output expander
Envelope feeder
Duplex unit
Tray 2
Tray 3
Tray 4
Tray 5
(2000-sheet drawer)
Using Printer Drivers
The printer drivers, installed on your computer from the Drivers,
MarkVision and Utilities CD that came with your printer, provide you
with powerful control of the printer features from almost any software application. Some of the things you can control include:
• Choosing paper sources
• Changing page orientation
• Choosing different sizes and types of media
• Adjusting the quality of print jobs
• Resetting printer defaults
• Multipage printing
• Changing duplex settings
• Print and Hold functions
You can open the printer driver from most applications:
1
Open the application File menu.
2
Choose Print (or Printer) Setup.
3
In the Printer Setup dialog box, click the Properties, Options,
or Setup button (depending on the application).
5Using Printer Drivers
Using the Operator Panel and Menus
This section contains information about using the operator panel,
changing printer settings, and understanding operator panel menus.
You can change most printer settings from your software application
or printer driver. Settings you change from the application or printer
driver apply only to the job you are preparing to send to the printer.
N
: Changes made to printer settings from a software application
OTE
override changes made from the printer operator panel.
If there is a setting you cannot change from your application, use the
printer operator panel or the remote operator panel available from
MarkVision. Changing a printer setting from the printer operator
panel or from MarkVision makes that setting the user default.
6Using the Operator Panel and Menus
Using the
operator panel
The printer operator panel, on the front left-side of your printer, has
a 2-line by 16-character liquid crystal display (LCD), five buttons,
and one indicator light.
LCD
Light
Printer indicator light
1
Menu
2
5
Go
Select
3
Return
Stop
4
6
The printer indicator light gives information about the status of your
printer. If the light is:
Off - the printer is off
•
On - the printer is on, but idle
•
Blinking - the printer is on and is busy
•
7Using the Operator Panel and Menus
Operator panel buttons
Use the five operator panel buttons to open a menu, scroll through a
list of values, change printer settings, and respond to printer messages.
You will find the numbers 1 through 6 beside the operator panel buttons; these numbers are used to enter PIN numbers for Print and
Hold jobs. For more information, see “Using the Print and Hold
Function” on page 106.
The following information describes the functions of each button.
N
: Buttons act upon the information that displays on the second
OTE
line of the operator panel.
Go
Press the Go button to:
Return to the
•
(the
Ready
Exit printer menus and return to the
•
Clear operator panel error messages.
•
Ready
message does not display on the operator panel).
state if the printer is in an offline situation
Ready
state.
If you’ve changed printer settings from the operator panel menus,
press Go before sending a job to print. The printer must display
Ready
for jobs to print.
8Using the Operator Panel and Menus
<Menu> Each end of the button has a function. Press
Menu>
or
<Menu
:
When
•
Ready
first menu in the menus.
the menus.
When
•
When the printer is offline:
•
–
–
For menu items with numerical values, such as
•
and hold
Release the button when the number you want displays.
Select Press the
Select the menu displayed on the second line of the operator
•
panel. Depending on the type of menu, this action:
–
–
Save the displayed menu item as the default setting. The
•
printer displays the
item.
Ready
state) and enter the menus.
Busy
Press
Press
Select
displays, to take the printer offline (out of the
Menu>
<Menu
takes you to the last menu in
displays, to take the printer to the
Menu>
<Menu
Menu>
to go to the next item in the menus, or
to go to the previous item in the menus.
to scroll forward, or
<Menu
takes you to the
JOB MENU
Copies
to scroll backward.
button to:
.
, press
Opens the menu and displays the first item in the menu.
Opens the menu item and displays the default setting.
Saved
message and returns to the menu
Clear certain messages from the operator panel.
•
9Using the Operator Panel and Menus
Return Press the
menu item.
Return
button to return to the previous menu level or
Stop Press the
temporarily stop all activity and take the printer offline. The operator
panel status message changes to
Press Go to return the printer to the
button at the
Stop
Ready, Busy
Not Ready
Ready, Busy
, or
Waiting
.
, or
message to
Waiting
state.
10Using the Operator Panel and Menus
Printer messages
The operator panel displays three types of messages:
N
: Refer to the Administrator’s Guide for a complete listing of all
OTE
printer messages.
Status messages provide information about the current state
•
of the printer.
Attendance messages report printer errors that you must
•
resolve.
Service messages indicate printer failures that may require
•
servicing.
Status messages
Busy PCL
Toner Low
When the
Ready
status message displays, the printer is ready to
receive a print job.
While a job is processing or printing, the
status message dis-
Busy
plays on the first line of the operator panel.
The screen to the left is an example of a message. The printer status displays on the first line of the operator panel. The second line
displays warning messages that give more information about printer
status and possible intervention conditions.
The
used for the print job. The
message identifies the printer language (PCL emulation)
Busy
Toner Low
message warns you that the
print cartridge is low on toner.
11Using the Operator Panel and Menus
Attendance messages Attendance messages help you solve printer problems.
For example, if print material is jammed in the printer, the message
201 Paper Jam
201 Paper Jam
Remove Cartridge
displays.
Service messages
A service message indicates a printer failure that may require a service call.
917 Service
Transfer Roll
12Using the Operator Panel and Menus
Using the operator panel to
change printer settings
From the operator panel, you can select menu items and associated
values to run your print jobs successfully. You can also use the
panel to alter the setup and operating environment of the printer.
See “Operator panel menus” on page 16 for an explanation of all the
menu items.
You can modify printer settings by:
• Selecting a setting from a list of values.
• Changing an On/Off setting.
• Changing a numerical setting.
To select a new value as a setting:
1
From a Ready status message, press Menu> or <Menu. The
menu names display.
2
Continue to press and release Menu> or <Menu until you
reach the menu you need. Refer to the Administrator’s Guide
for more information on specific menu items and values.
3
Press Select to select the menu or menu item displayed on
the second line of the operator panel.
–
If the selection is a menu, the menu is opened and the first
printer setting in the menu displays.
13Using the Operator Panel and Menus
– If the selection is a menu item, the default setting for the
menu item displays. (The current user default setting has
an asterisk (*) beside it.)
Each menu item has a list of values for the menu item. A value
can be:
– a phrase or word to describe a setting
– a numerical value that can be changed
– an On or Off setting
4
5
Press
Press
Menu>
Select
or
<Menu
to move to the value you need.
to select the value on the second line of the
operator panel. An asterisk appears beside the value to
indicate that it is now the user default setting. The new setting
displays for one second, clears, displays the word
Saved
then displays the previous list of menu items.
6
Press
Return
to go back to previous menus. Make additional
menu selections to set new default settings. Press Go if this is
the last printer setting to change.
, and
User default settings remain in effect until you save new settings or
restore the factory defaults. Settings you choose from your software
application can also change or override the user default settings you
select from the operator panel.
14Using the Operator Panel and Menus
Example of printing the
menu settings
Complete the following steps to print a list of the current user default
settings and installed printer options.
1 Make sure the printer power is on and the
message displays.
2 Press
Menu>
3 Continue to press and release
UTILITIES MENU.
4 Press
UTILITIES MENU
Select
5 Continue to press and release
Menus
6 Press
The message,
until the page prints the current settings for the menus and a
list of installed options.
If an error message displays, refer to the Administrator’s Guide for
more information.
.
Select
or
<Menu
to display the list of menu items for the
.
to select
Printing Menu Settings,
to enter the menus.
Menu>
Menu>
Print Menus.
Ready
until you see
until you see
displays and remains
status
Print
The printer returns to
15Using the Operator Panel and Menus
Ready
when the page or pages finish printing.
Operator panel menus
Standard menus The printer has standard menus that let you configure the printer:
Additional menus Additional menus display if: a language is available for the model or
• Paper
• Finishing
• Utilities
• Job
• Quality
• Setup
• PCL Emul
• Pos tScript
is activated; options, network adapters, and attachments are
installed; or a Print and Hold job is present. These menus include:
• Standard Parallel, Parallel Option 1, and Parallel Option 2
• Standard Serial, Serial Option 1, and Serial Option 2
• Standard Network, Network Option 1, Network Option 2
• USB Option 1, USB Option 2
• Infrared
• LocalTalk
• Fax
• Confidential Job
• Held Jobs
16Using the Operator Panel and Menus
The diagram on page 19 shows the menu items in each menu.
An asterisk (*) next to a value indicates the factory default setting.
Factory defaults may differ for different countries.
Factory defaults are the function settings in effect the first time you
turn your printer on. These remain in effect until you change them.
Factory defaults are restored if you select the Restore value for the
Factory Defaults menu item in the UTILITIES MENU. Refer to the
Administrator’s Guide for more information.
When you select a new setting from the operator panel, the asterisk
moves next to the selected setting to identify it as the current user
default.
User defaults are the settings you select for different printer func-
tions and store in printer memory. Once stored, these settings
remain active until new ones are stored or the factory defaults are
restored.
:
N
OTE
Be aware that settings you choose from your software
application may override the settings you select from the
operator panel.
17Using the Operator Panel and Menus
Menus disabled If your printer is configured as a network printer available to a num-
ber of users, it is possible that
press
Menu>
or
<Menu
from the
Menus Disabled
Ready
state. Disabling the menus
prevents users from using the operator panel to inadvertently
change a printer default that has been set by the person managing
the printer. You can still clear messages and select items from the
Job Menu
when printing a job, but you cannot change other printer
settings. You can, however, use your printer driver to override printer
defaults and select settings for individual print jobs.
displays when you
18Using the Operator Panel and Menus
Overview of printer menus Menus or menu items in italics only display if the corresponding
option is installed. Capitalized menu items (for example, PAPER
SIZE) have submenus.
HELD JOB
Print All Jobs
Print A Job
Delete All Jobs
Delete A Job
Print Copies
PAPER MENU
Paper Source
PAPER SIZE
PAPER TYPE
CUSTOM TYPES
Output Bin
Configure Bins
Overflow Bin
ASSIGN TYPE/BIN
Substitute Size
Configure MP
Envelope Enhance
PAPER TEXTURE
PAPER WEIGHT
PAPER LOADING
PARALLEL MENU
PARALLEL OPTION x
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Parallel Buffer
Job Buffering
Advanced Status
Protocol
Honor Init
Parallel Mode 1
Parallel Mode 2
CONFIDENTIAL JOB
Print All Jobs
Print A Job
Delete All Jobs
Delete A Job
Print Copies
FINISHING MENU
Duplex
Duplex Bind
Copies
Blank Pages
Collation
Separator Sheets
Separator Source
Multipage Print
Multipage Order
Multipage View
Multipage Border
SERIAL MENU
SERIAL OPTION x
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Serial Buffer
Job Buffering
RS-232/RS-422
RS-422 Polarity
Serial Protocol
Robust XON
Baud
Data Bits
Parity
Honor DSR
UTILITIES MENU
Print Menus
Print Net Setup
Print Net1 Setup
Print Net2 Setup
Print Fonts
Print Directory
Factory Defaults
Format Flash
Defragment Flash
Format Dis k
Job Acct Stat
Hex Trace
NETWORK MENU
NETWORK OPTION x
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Network Buffer
Job Buffering
NETWORK x SETUP
Refer to the Administrator’s Guide for detailed information on menu
items.
SETUP MENU
Printer Language
JOB MENU
Cancel Job
CONFIDENTIAL JOB
HELD JOBS
Reset Printer
Print Buffer
Reset Active Bin
INFRARED MENU
Infrared Port
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Infrared Buffer
Job Buffering
Window Size
Transmit Delay
Max Baud Rate
QUALITY MENU
Print Resolution
Toner Darkness
PQET
PictureGrade
Pow e r Saver
Resour ce Save
Download Target
Print Timeout
Wait Time out
Auto Continue
Jam Recovery
Page Protect
Print Area
Display Language
Alarm Control
Toner Alarm
Job Buffer Size
Job Accounting
Job Acct Limit
LOCALTALK MENU
LocalTalk Port
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Job Buffering
LocalTalk Buffer
NPA Hosts
LocalTalk Name
LocalTalk Addr
LocalTalk Zone
PCL EMUL MENU
Font Source
Font Name
Poin t S iz e
Pitch
Symbol Set
Orientation
Lines Per Page
A4 Width
TRAY RENUMBER
Auto CR after LF
Auto LF after CR
USB MENU
PCL SmartSwitch
PS SmartSwitch
NPA Mode
USB Buffer
Job Buffering
POSTSCRIPT MENU
Print PS Error
Font Priority
FAX M ENU
Fax Port
Fax Baud
Fax Data Bits
Fax Pari ty
Fax Bu ffer
Job Buffering
Fax Paper Size
Fax Paper Type
Fax Output Bin
19Using the Operator Panel and Menus
Choosing Print Materials
Print materials
Paper specifications
The print quality and feed reliability you get with the printer and
options can vary with the type and size of print material you use.
Guidelines are provided in this section for each type of print material. For information card stock and labels, refer to the Card Stock &
Labels Guide, located on the Drivers, MarkVision and Utilities CD.
Always print samples on the print material you are considering
before buying large quantities.
The following tables give information on standard and optional paper
sources, as well as output options, for your printer model, including
the paper sizes you can select from the PAP ER SIZE menu and sup-
ported weights.
:
N
OTE
If you use a paper size not listed, select the next larger size.
20Choosing Print Materials
Paper Sizes and Types
Paper Sizes
210 x 297 mm (8.27 x 11.7 in.)
A4
148 x 210 mm (5.83 x 8.27in.)
A5
JIS B5
Letter
Legal
Executive
Universal
7 ¾ Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
182 x 257 mm (7.17 x 10.1 in.)
215.9 x 279.4 mm (8.5 x 11 in.)
215.9 x 355.6 mm (8.5 x 14 in.)
184.2 x 266.7 mm (7.25 x 10.5 in.)
1
139.7 x 210 mm to 215.9 x 355.6 mm
(5.5 x 8.27 in. to 8.5 x 14 in.)
69.85 x 127mm to 229 x 355.6 mm
(2.75 x 5 in. to 9.01 x 14 in.)
148 x 182 mm to 215.9 x 355.6
(5.83 x 7.17 in. to 8.5 x 14 in.)
98.4 x 190.5 mm (3.875 x 7.5 in.)
98.4 x 225.4 mm (3.875 x 8.9 in.)
104.8 x 241.3 mm (4.12 x 9.5 in.)
110 x 220 mm (4.33 x 8.66 in.)
162 x 229 mm (6.38 x 9.01 in.)
176 x 250 mm (6.93 x 9.84 in.)
T616(n) standard tray
T614(n) standard tray
T612(n) standard tray
T610(n) standard tray
250-sheet drawer
500-sheet drawer
Multipurpose tray
2000-sheet drawer
Envelope feeder
Duplex unit
Standard output
Output expander
5-bin mailbox
High-capacity
output stacker
✓ ✓ ✓ ✓✓✓✓✓ ✓✓✓✓✓
✓ ✓ ✓ ✓✓✓✓✓ ✓✓✓ ✓
✓ ✓ ✓ ✓✓✓✓✓ ✓✓✓✓✓
✓ ✓ ✓ ✓✓✓✓✓ ✓✓✓✓✓
✓ ✓ ✓ ✓✓✓✓✓ ✓✓✓✓✓
✓ ✓ ✓ ✓✓✓✓✓ ✓✓✓✓✓
✓ ✓ ✓ ✓✓✓✓ ✓
✓ ✓ ✓ ✓✓ ✓
✓ ✓ ✓ ✓✓✓
✓✓✓✓ ✓
✓✓✓✓ ✓
✓✓✓✓ ✓
✓✓✓✓ ✓
✓✓✓✓ ✓
✓✓✓✓
21Choosing Print Materials
Paper Sizes and Types (Continued)
Other Envelope
98.4x162 mm to 176 x 250 mm
(3.87 x 6.38 in. to 6.93 x 9.84 in.)
1
T616(n) standard tray
T614(n) standard tray
T612(n) standard tray
T610(n) standard tray
250-sheet drawer
500-sheet drawer
Multipurpose tray
2000-sheet drawer
Envelope feeder
Duplex unit
Standard output
Output expander
5-bin mailbox
✓✓✓✓✓
Paper Types
Paper
Card stock
Transparencies
Vinyl labels
Paper labels
Polyester labels
Dual web labels
1
This size setting formats the page for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software application.
2
Label applications require a special label fuser cleaner which precludes duplexing; the label fuser cleaner is included with a special
2
2
2
2
label cartridge for label applications. Refer to the Administrator’s Guide for information on obtaining a label fuser cleaner.
✓ ✓ ✓ ✓✓✓✓✓ ✓✓✓✓✓
✓ ✓ ✓ ✓✓✓✓ ✓✓✓ ✓
✓ ✓ ✓ ✓✓✓✓ ✓✓ ✓
✓ ✓ ✓✓✓✓ ✓✓ ✓
✓ ✓ ✓ ✓✓✓✓ ✓✓ ✓
✓ ✓ ✓ ✓✓✓✓ ✓✓ ✓
✓ ✓ ✓ ✓✓✓✓ ✓✓ ✓
High-capacity
output stacker
22Choosing Print Materials
Media Weight for Paper Sources
Material Typ e
Paper
Xerographic or
business paper
Card stock-upper limit
(grain long)
1
Index Bristol 163 g/m2 (90 lb) 120 g/m2 (67 lb) N/A
Ta g 1 63 g / m2 (100 lb) 120 g/m2 (74 lb) N/A
Cover 176 g/m2 (65 lb) 135 g/m2 (50 lb) N/A
Card stock-upper limit
(grain short)
1
Index Bristol 199 g/m2 (110 lb) 163 g/m2 (90 lb) N/A
Ta g 2 03 g / m2 (125 lb) 163 g/m2 (100 lb) N/A
Cover 216 g/m2 (80 lb) 176 g/m2 (65 lb) N/A
(37 to 39 lb bond)
Laser printer
transparencies
Labels-upper limit
6
Paper 180 g/m2 (48 lb bond) 163 g/m2 (43 lb bond) N/A
Dual-web paper 180 g/m2 (48 lb bond) 163 g/m2 (43 lb bond) N/A
Polyester 220 g/m2 (69 lb bond) 220 g/m2 (69 lb bond) N/A
Vinyl
7, 8
– Integrated tray5
– Optional 500-sheet drawer
60 to 176 g/m2 grain long
(16 to 47 lb bond)
138 to 146 g/m
2
(37 to 39 lb bond)
– Multipurpose feeder
– Optional 250-sheet drawer
60 to 135 g/m2 grain long
(16 to 36 lb bond)
138 to 146 g/m
2
(37 to 39 lb bond)
Envelope
feeder
N/A
N/A
300 g/m2 (92 lb liner) 260 g/m2 (78 lb liner) N/A
23Choosing Print Materials
Media Weight for Paper Sources (Continued)
Material Typ e
Integrated forms
Pressure sensitive
area
Paper base
(grain long)
Envelopes
Sulfite, wood-free
2
– Integrated tray5
– Optional 500-sheet drawer
140 to 175 g/m
75 to 135 g/m
(20 to 36 lb bond)
N/A 60 to 105 g/m
or up to 100%
cotton bond
Notes:
1
For 60 to 176 g/m2 paper, grain long fibers are recom-
mended; grain short is preferred for heavier papers.
2
The pressure sensitive area must enter the printer first.
3
100% cotton content maximum weight is 24 lb bond.
4
28 lb bond envelopes are limited to 25% cotton content.
5
The duplex unit supports the same weights and types as
the printer, except for transparencies and envelopes.
– Multipurpose feeder
– Optional 250-sheet drawer
2
2
140 to 175 g/m
75 to 135 g/m
2
2
Envelope
feeder
N/A
N/A
(20 to 36 lb bond)
2
(16 to 28 lb bond)
3, 4, 9
75 to 90
(20 to 24 lb
bond)
6
Dedicated label printing requires a special label fuser
cleaner which precludes duplex printing.
7
Vinyl labels are not supported by Optra T616(n).
8
Information on whether your vinyl label converter has
passed Lexmark's criteria is available at Lexmark's Web
site (www.lexmark.com); search for "converter listing”. Or
use Lexmark’s Automated FAX system (LEXFAX).
9
Envelopes fed from the multipurpose tray only.
g/m
2
24Choosing Print Materials
Material Type Output expander
1
3
Paper
(grain long)
Card stock-upper limit
(grain long)
Weight for Output Options
High-capacity
Xerographic or
business paper
60 to 176 g/m
(16 to 47 lb bond)
Index Bristol 163 g/m
Ta g 1 6 3 g / m
output stacker
2
60 to 176 g/m
2
(16 to 47 lb bond)
2
(90 lb) 163 g/m2 (90 lb) see note 1
2
(100 lb) 163 g/m2 (100 lb) see note 1
5-bin mailbox
60 to 120 g/m
(16 to 32 lb bond)
Cover 176 g/m2 (65 lb) 176 g/m2 (65 lb) see note 1
2
Card stock-upper limit
(grain short)
Labels-upper limit
Integrated forms
Envelopes
Not recommended.
2
Vinyl labels are not supported by Optra T616(n).
Index Bristol 199 g/m2 (110 lb) 199 g/m2 (110 lb) see note 1
Ta g 2 0 3 g / m
2
(125 lb) 203 g/m2 (125 lb) see note 1
Cover 216 g/m2 (80 lb) 216 g/m2 (80 lb) see note 1
2
Paper 180 g/m
(48 lb bond) 180 g/m2 (48 lb bond) see note 1
Dual-web paper 180 g/m2 (48 lb bond) 180 g/m2 (48 lb bond) see note 1
Polyester 220 g/m2 (69 lb bond) 220 g/m2 (69 lb bond) see note 1
2, 3
Vinyl
Sulfite, wood-free or up
300 g/m2 (92 lb liner) 300 g/m2 (92 lb liner) see note 1
175 g/m
2
175 g/m
2
see note 1
Supported Supported see note 1
to 100% cotton bond
Information on whether your vinyl label converter has
passed Lexmark's criteria is available at Lexmark's web
site (www.Lexmark.com); search for "converter listing'. Or
use Lexmark’s Automated FAX system (LEXFAX).
25Choosing Print Materials
Print material
characteristics
Weight The printer can automatically feed paper weights from 60 to
Curl Curl is the tendency of paper to curve at its edges. If curl is exces-
For detailed information, refer to the Card Stock & Label Guide
located on the Drivers, MarkVision and Utilities CD.
The following paper characteristics affect print quality and reliability.
We recommend that you keep these guidelines in mind when evaluating new paper stock.
131 g/m2 (16 to 35 lb bond) grain long. Paper lighter than 60 g/m2
(16 lb) might not be stiff enough to feed properly, causing paper
jams. For best performance, use 75 g/m2 (20 lb bond) grain long
paper. If you want to print on print materials narrower than 182 x 257
mm (7.2 x 10.1 in.), the basis weight must be greater than or equal
to 90 g/m2 (24 lb bond).
sive, it can cause paper feeding problems. Curl usually occurs after
the paper passes through the printer, where it is exposed to high
temperatures. Storing paper unwrapped in humid conditions, even
in the paper tray, can contribute to paper curling.
Smoothness The degree of smoothness of paper directly affects print quality. If
the paper is too rough, the toner does not fuse to the paper properly,
resulting in poor print quality. If the paper is too smooth, it can cause
paper feeding problems.
26Choosing Print Materials
Moisture content The amount of moisture in the paper affects both print quality and
the ability of the printer to feed the paper properly. Leave the paper
in its original wrapper until you are ready to use it. This limits the
exposure of the paper to moisture changes that can degrade its performance.
Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper.
Grain is either grain long, running the length of the paper; or grain
short, running the width of the paper.
For 60 to 176 g/m2 (16 to 47 lb bond) paper, grain long fibers are
recommended. For papers heavier than 176 g/m2 (47 lb bond), grain
short is preferred. For the multipurpose feeder, 60 to 135 g/m2 (16 to
36 lb bond) paper, grain long fibers are recommended. For the multipurpose feeder, papers heavier than 135 g/m2 (36 lb bond) grain
short is preferred.
Fiber content Most high-quality xerographic paper is made from 100% chemically
pulped wood. This content provides the paper with a high degree of
stability resulting in fewer paper feeding problems and better print
quality. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling.
27Choosing Print Materials
Paper guidelines
To help avoid paper jams or poor print quality:
• Always use new, undamaged paper.
• Do not use paper that you have cut or trimmed yourself.
• Do not mix paper sizes, weights, or types in the same paper
source since mixing results in paper jams.
• Do not use coated papers.
• Do not forget to change the Paper Size setting when you use a
source that does not support auto size sensing.
• Make sure the Paper Type, Paper Texture, and Paper Weight
settings are correct (refer to the Administrator’s Guide for
detailed information about these settings).
• Make sure the media is properly loaded in the paper source.
28Choosing Print Materials
Recommended papers To ensure the best print quality and feed reliability, use 75 g/m
(20 lb) xerographic paper. Business papers designed for general
business use may also provide acceptable print quality.
Always print several samples before buying large quantities of any
type of paper. When choosing any papers, consider the weight, fiber
content, and color of the paper.
The laser printing process heats paper to high temperatures of
212oC (414oF). Use only papers that are able to withstand these
temperatures without discoloring, bleeding, or releasing hazardous
emissions. Check with the manufacturer or vendor to determine
whether the paper you’ve chosen is acceptable for laser printers.
2
29Choosing Print Materials
Preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and
letterhead paper for the printer:
Use grain long papers for best results.
•
Use only forms and letterhead printed using an offset litho-
•
graphic or engraved printing process.
Choose papers that absorb ink, but do not bleed.
•
Avoid papers with rough or heavily textured surfaces.
•
Use papers printed with heat-resistant inks designed for use
•
in xerographic copiers. The ink must withstand temperatures
of 212oC (414oF) without melting or releasing hazardous
emissions. Use inks that are not affected by the resin in the
toner or the silicone in the fuser. Inks that are oxidation-set or
oil-based should meet these requirements. Latex inks might
not meet these requirements. If you are in doubt, contact your
paper supplier.
30Choosing Print Materials
Unsatisfactory papers The following papers are not recommended for use with the printer:
Some chemically treated papers used to make copies without
•
carbon paper, also known as carbonless papers
Coated papers (erasable bond)
•
Multiple-part forms or documents
•
Preprinted papers that require a registration (the precise print
•
location on the page) greater than ±0.09 in., such as optical
character recognition (OCR) forms. In some cases, you can
adjust registration with your software application to successfully print on these forms.
Preprinted papers with chemicals that may contaminate the
•
printer
Preprinted papers that can be affected by the temperature in
•
the printer fuser
Rough-edged or curled papers
•
Synthetic papers
•
Thermal papers
•
Less than 75 g/m
•
Recycled papers containing more than 25% post consumer
•
2
(20 lb) recycled paper
waste that do not meet DIN 19 309
31Choosing Print Materials
Storing paper Properly storing the paper you buy helps ensure trouble-free print-
ing. Use the following guidelines:
For best results, store paper in an environment where the
•
temperature is approximately 21oC (70oF) and the relative
humidity is 40%.
Store cartons of paper on a pallet or shelf, rather than directly
•
on the floor.
If you store individual packages of paper out of the original
•
carton, make sure they rest on a flat surface so the edges do
not buckle or curl.
Do not place anything on top of the paper packages.
•
32Choosing Print Materials
Envelope guidelines
When printing on envelopes:
• Use only new, undamaged envelopes.
• Make sure the glue is not exposed.
• Remember that a combination of high humidity (over 60%)
and the high printing temperatures may seal the envelopes.
• Be sure to select Env Feeder or MP Feeder as the paper
source and set the correct envelope size.
The laser printing process heats envelopes to a temperature of
200oC (392oF). Use only envelopes that are able to withstand these
temperatures without sealing, excessive curling, wrinkling, or releasing hazardous emissions. If you have any doubts about the envelopes you are considering using, check with the envelope supplier.
For best performance, use envelopes made from 75 g/m2 (20 lb
bond) paper. You can use up to 105 g/m2 (28 lb bond) weight for the
multipurpose feeder or 105 g/m2 (28 lb bond) weight for the envelope feeder as long as the cotton content is 25% or less. Envelopes
with 100% cotton content must not exceed 90 g/m
2
(24 lb bond)
weight.
33Choosing Print Materials
To minimize jams, do not use envelopes that:
Have excessive curl or twist
•
Are stuck together
•
Are damaged in any way
•
Contain windows, holes, perforations, cutouts, or embossing
•
Use metal clasps, string ties, or metal folding bars
•
Have an interlocking design
•
Have postage stamps attached
•
Have any exposed adhesive when the flap is in the sealed or
•
closed position
Have nicked edges or bent corners
•
Have rough, cockle, or laid finishes
•
34Choosing Print Materials
Label guidelines
The printer can print on many labels designed for use with laser
printers. These labels are supplied in letter-size and A4-size sheets.
When printing on labels:
• Be sure to select Labels in the PA P ER TYPE menu in the
PA PE R MENU (refer to the Administrator’s Guide for detailed
information about these settings).
• Do not load labels together with paper or transparencies in
the same paper tray; combining print materials can cause
feeding problems.
• Do not load partial sheets with areas exposed by missing
labels; this can cause labels to peel off during printing, resulting in a paper jam and contamination of your printer and your
cartridge with adhesive, and could void your printer and cartridge warranties.
• Avoid using labels that may release hazardous emissions
when heated.
:
N
OTE
Labels are one of the most difficult print materials for laser
printers. A special fuser cleaner should be used for label
applications to optimize feed reliability. Refer to the
Administrator’s Guide for information on obtaining a label
fuser cleaner.
35Choosing Print Materials
After continuously printing approximately 10,000 page sides of
labels (or each time you replace the print cartridge), complete the
following steps to maintain printer feeding reliability:
1 Print 5 sheets of paper.
2 Wait approximately 5 seconds.
3 Print 5 more sheets of paper.
For detailed information on label printing, characteristics, and
design, refer to the Card Stock & Label Guide, available on the Driv-
ers, MarkVision and Utilities CD or the Lexmark Web site, at
www.lexmark.com.
36Choosing Print Materials
Card stock guidelines
Card stock is single ply, and has a large array of properties. The orientation of paper fibers, moisture content, thickness, and texture
can all affect printing on card stock. See page 23 for information on
the preferred weight for the grain direction of print materials.
When printing on card stock:
• Be sure to select Card Stock in the PAP ER TYPE menu in the
PA PE R MENU (refer to the Administrator’s Guide for detailed
information about these settings).
• Be aware that preprinting, perforation, and creasing can sig-
nificantly affect the print quality and cause paper handling or
jamming problems.
• Avoid using card stock that may release hazardous emissions
when heated.
37Choosing Print Materials
After printing approximately 10,000 page sides of card stock (or
each time you replace the print cartridge), complete the following
steps to maintain printer feeding reliability:
1 Print 5 sheets of paper.
2 Wait approximately 5 seconds.
3 Print 5 more sheets of paper.
For more information, refer to the Card Stock & Label Guide, avail-
able on the Drivers, MarkVision and Utilities CD or the Lexmark
Web site, at www.lexmark.com.
38Choosing Print Materials
Transparency guidelines
The printer can print directly on transparencies designed for use in
laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies you are considering before buying large quantities.
The Paper Type setting should be set to Transparency to help pre-
vent jams (refer to the Administrator’s Guide for detailed information
about this setting). Check with the manufacturer or vendor to determine whether your transparencies are usable with laser printers that
heat transparencies to 180oC (356oF) or 212oC (414oF), depending
on the setting. Use only transparencies that are able to withstand
these temperatures without melting, discoloring, offsetting, or
releasing hazardous emissions. For detailed information, refer to the
Card Stock & Label Guide, which is available on the Drivers,
MarkVision and Utilities CD.
Transparencies can be fed automatically from the multipurpose
feeder and all standard and optional trays, except the 2000-sheet
drawer, for all printer models.
Be careful when you handle transparencies. Fingerprints on the surface of the transparency cause poor print quality.
39Choosing Print Materials
Tray linking
Tray linking enables the automatic linking feature for trays when you
use the same size and type of print material in multiple paper
sources (trays).
For example, if you have loaded two optional trays with the same
size print material and both are set to the same paper type; then
when one tray becomes empty, the printer automatically selects
print material from the other tray since the printer sees the trays as
linked.
If you use different print material in the trays, each source with a different print material must have the PAPER TYPE set to a unique
value to disable the automatic linking feature (refer to the Adminis-
trator’s Guide for detailed information about tray linking). For exam-
ple, if you did not make sure all trays have the same type when they
are linked, you could send a report to print and if you have letterhead paper loaded into one tray, you could print the report on letterhead paper.
40Choosing Print Materials
Paper loading
Proper paper loading helps prevent paper jams and ensure troublefree printing.
Do not remove paper trays while a job is printing or
played on the operator panel. Doing so may cause a paper jam.
Before loading paper, you need to know the recommended print
side of the paper you’re using. This information is usually indicated
on the paper package.
If you want to load the:
“Paper tray” go to page 44
“Multipurpose feeder” go to page 47
“Envelope feeder” go to page 61
“2000-sheet drawer” go to page 68
Busy
is dis-
41Choosing Print Materials
Tips for avoiding paper jams
By carefully selecting print materials and loading them properly, you
should be able to avoid most paper jams. If jams do occur, follow the
steps outlined in “Clearing Jams” starting on page 69. If jams occur
frequently, make sure you are following these tips to avoid jams.
• See “Loading Print Materials” on page 43 to load paper prop-
erly. Make sure the adjustable guides are positioned correctly.
• Do not overload the paper trays. Make sure the paper is under
the paper capacity mark on the inside of the paper tray.
• Do not remove paper trays while print jobs are in process.
• Flex, fan, and straighten the paper before loading it.
• Fan stacks of labels or transparencies before loading them
into trays or the multipurpose feeder. If jams do occur using
the multipurpose feeder, try feeding one sheet at a time.
• Do not load wrinkled, creased, damp, or highly curled paper.
• Do not mix paper types in one tray.
• Use only recommended print materials. See “Print materials”
on page 20.
• Make sure the recommended print side is face down for sim-
plex printing when loading all trays.
• Keep print materials stored in an acceptable environment.
See “Moisture content” on page 27.
42Choosing Print Materials
Loading Print Materials
This section provides information about loading the various input
options. For information on a particular option, click the option
name:
“Paper tray” on page 44
•
“Multipurpose feeder” on page 47
•
“Envelope feeder” on page 61
•
“2000-sheet drawer” on page 68
•
43Loading Print Materials
Length guide
lever
Paper size
indicators
Paper tray
Squeeze here
Length
guide
Complete these instructions to load print materials into any of the
standard or optional trays. All paper trays are loaded the same way.
1 Remove the paper tray.
2 Squeeze the width guide lever and slide the width guide to the
far right side of the tray.
3 Squeeze the length guide lever and slide the length guide to
the correct position for the size paper you are loading.
Width
guide
44Loading Print Materials
. 4
Squeeze
here
Paper capacity
mark
Width
guide
Place the paper into the paper tray with the recommended
print side face down for single-sided printing and face up for
double-sided printing.
capacity mark (fill line)
Squeeze the width guide lever and slide the width guide to the
5
Do not fill paper above the paper
.
left until it lightly rests against the edge of the paper stack.
Adjust the knob to show the size of the paper currently
6
loaded.
Knob
N
OTE
This setting serves as a visual reminder only; it
:
has no effect on the operation of the printer.
Reinstall the tray.
7
45Loading Print Materials
Loading letterhead paper
For
simplex
printed design side
(single-sided) printing on letterhead paper, place the
face down
with the top edge of the page nearest
the knob for the paper size indicator.
For
side
N
OTE
duplex
face up
printing on letterhead paper, place the printed design
with the top of the page nearest the length guide.
The printer has a
:
Paper Loading
menu setting that allows
simplex (single-sided) printing on letterhead (or other
preprinted media) that has been
printing
Guide
. For more information, refer to the
.
loaded specifically for duplex
Administrator’s
46Loading Print Materials
Multipurpose feeder
The multipurpose feeder can hold several sizes and types of paper,
such as transparencies, post cards, note cards, and envelopes. It is
useful for single page printing on letterhead, colored paper, or other
special paper.
Multipurpose feeder guidelines
Capacity
The maximum stack height for any print material is 10 mm (0.4 in.).
The multipurpose feeder can hold about:
100 sheets of 75 g/m2 (20 lb) paper
•
12 envelopes
•
75 transparencies
•
Print material dimensions
The multipurpose feeder accepts only print material within the following dimensions:
Width –
•
Length –
•
69.85 mm (2.75 in.) to 229 mm (9.01 in.)
127 mm (5 in.) to 355.6 mm (14 in.)
47Loading Print Materials
Trouble-free operation
•
Load only one size of paper or envelopes at a time in the multipurpose feeder.
• To achieve the best possible print quality, use only high-quality
print media that is designed for use in laser printers. For more
guidelines on paper, see “Print materials” on page 20.
• To prevent paper jams, do not add paper when there is still
paper in the multipurpose feeder. This applies to other types
of print materials, too.
• Print material should be loaded face up with the top of the
print material going into the multipurpose feeder first.
• Do not place objects on the multipurpose feeder. Also, avoid
pressing down or applying excessive force on it.
:
N
OTE
The multipurpose feeder may be used with the optional
envelope feeder installed.
48Loading Print Materials
Opening the
multipurpose feeder
1
Push the lower release latch as shown. The multipurpose
feeder door drops open and stops in place.
2 Locate the metal bar in the recessed area on the
multipurpose feeder and pull it out far enough to accomodate
the paper you will be using.
49Loading Print Materials
Loading the
multipurpose feeder
Proper loading helps prevent paper jams and ensure trouble-free
printing.
Do not remove any paper tray while a job is printing from the multipurpose feeder or
may cause a paper jam.
Never add print materials to the multipurpose feeder while the
printer is printing from the multipurpose feeder. Doing so may cause
a paper jam.
Before loading paper, you need to know the recommended print
side of the paper you are using. This information is usually indicated
on the paper package.
is displayed on the operator panel. Doing so
Busy
50Loading Print Materials
1 Notice the icons on the multipurpose feeder surface. These
icons show you how to load the multipurpose feeder with
paper, how to turn an envelope for printing, and how to load
letterhead paper for simplex and duplex printing.
Simplex
Letterhead
Duplex
Letterhead
Envelope
N
OTE
The printer has a
:
Paper Loading
menu setting
that allows simplex (single-sided) printing on
letterhead (or other preprinted media) that has
been loaded specifically for duplex printing. For
more information, refer to the Administrator’s
Guide.
2 Slide the colored paper width guide to the far right on the
multipurpose feeder.
51Loading Print Materials
3 Prepare the print material for loading.
For paper and envelopes:
.
–
Flex paper or fan envelopes back and forth. Do not fold or
crease the paper. Straighten the edges on a level surface.
N
OTE
If envelopes jam while printing, try reducing the
:
number of envelopes in the multipurpose feeder.
For transparencies:
–
Hold the transparencies by the edges and avoid touching
the print side. Fan the stack of transparencies to prevent
feeding failures. Be careful not to scratch or leave fingerprints on the print sides.
52Loading Print Materials
. 4
Stack height limiter
Use the print materials stack height limiter as a guide for stack
height when loading print materials.
Load one type of print material in the multipurpose feeder.
5
mix types. See the following directions to load each type
not
of print material.
– “Paper” on page 54
– “Envelopes” on page 55
– “Transparencies” on page 56
– “Letterhead (Single-sided printing)” on page 57
– “Letterhead (Duplex printing)” on page 57
Do
53Loading Print Materials
Paper
Load paper with the left edge of the stack against the stack
height limiter and with the recommended print side face up.
For information on selecting paper, see “Paper guidelines” on
page 28.
54Loading Print Materials
Envelopes
Load envelopes with the flap side down. The stamp area and
flap are on the left side. The end of the envelope with the
stamp area enters the multipurpose feeder first.
:
N
OTE
Do not feed stamped envelopes. The stamp is
shown for placement only.
W
ARNING
:
Never use envelopes with clasps, snaps, windows,
coated linings, or self-stick adhesives. These
envelopes may severely damage the printer.
For information on printing on envelopes, see “Envelope
guidelines” on page 33.
55Loading Print Materials
Transparencies
Load transparencies with the left edge of the stack against the
stack height limiter.
For information on printing on transparencies, see “Transpar-
ency guidelines” on page 39.
56Loading Print Materials
Letterhead (Single-sided printing)
Load letterhead paper for single-sided printing with the design
face up. The top edge of the sheet with the logo should enter
the printer first.
Letterhead (Duplex printing)
Load letterhead paper for duplex printing with the design face
down. The top edge of the sheet with the logo should enter
the printer last.
:
N
OTE
See “Choosing Print Materials” on page 20 for
information on selecting types of print materials.
N
:
OTE
The printer has a
Paper Loading menu setting
that allows simplex (single-sided) printing on
letterhead (or other preprinted media) that has
been loaded specifically for duplex printing. For
more information, refer to the Administrator’s
Guide.
57Loading Print Materials
6 Slide the print material into the multipurpose feeder as far as it
will go. Do not force it. Forcing causes buckling of the print
material.
7 Make sure you have not loaded too much print material. The
stack should fit loosely under the stack height limiter. The
print material buckles if you load a stack that is too deep or
push the stack in too far.
8 Slide the paper width guide to the left until it lightly touches
the stack of print material. Do not bend the print material.
58Loading Print Materials
Using the multipurpose feeder After loading print material in the multipurpose feeder, select the
paper source from your software application, and then select the
paper size and type from both your software application and from
the printer operator panel.
To set the printer operator panel:
1 Make sure the
Feeder Size)
is set to the correct size paper, envelope, or other
PAP E R SIZE
for the multipurpose feeder
(MP
print material you are loading (refer to the Administrator’s
Guide for detailed information about this setting).
2 Make sure the
Feeder Typ e
) is set to the correct value for the print material
PAP E R TYPE
for the multipurpose feeder (
you are loading (refer to the Administrator’s Guide for detailed
information about this setting).
3 Press
N
OTE
to return to
Go
Software settings may override operator panel
:
Ready
.
settings.
MP
59Loading Print Materials
Closing the multipurpose feeder
Remove print material from the multipurpose feeder.
1
2 Push the metal bar straight back to collapse the multipurpose
feeder to its short-length position.
3 Close the multipurpose feeder door.
60Loading Print Materials
Envelope feeder
Guidelines
Load only one size of envelopes at a time in the envelope
•
feeder.
To achieve the best possible print quality, use only high-quality
•
print material that is designed for use in laser printers. For
more information, see “Envelope guidelines” on page 33.
Do not place objects on the envelope feeder. Also, avoid
•
pressing down or applying excessive force on it.
61Loading Print Materials
Loading the envelope feeder The envelope support has three positions:
Fully closed (pushed in toward printer) for short envelopes
•
Extended to the middle position for medium-length envelopes
•
Fully open (extended to its full length) for long envelopes
•
1 Gently adjust the envelope support for the size you are
loading.
62Loading Print Materials
2 Slide the attached envelope weight up.
3 Flip the envelope weight over and back toward the printer. It
stays in place.
4 Slide the envelope edge guide to the far right.
63Loading Print Materials
5 Flex a stack of envelopes back and forth.
6 Straighten the edges on a level surface. Press down the
corners to flatten them. Fan the envelopes. This prevents the
edges of the envelopes from sticking together and helps them
feed properly.
N
OTE
When you load envelopes, do not exceed the
:
maximum stack height of 64.7 mm (2.55 in.).
The envelope feeder holds a maximum of 85
2
envelopes (75 g/m
, 20 lb bond).
64Loading Print Materials
7 Load the stack of envelopes with the address side up and flap
side down. The flap side edge of the envelope should be
facing the left side of the envelope feeder. Make sure the
envelopes at the bottom of the stack slide into the envelope
feeder slightly more than the ones at the top of the stack.
N
OTE
N
OTE
W
ARNING
Do not try to load more envelopes by forcing
:
them under the envelope feeder weight. This
results in jams.
Do not feed stamped envelopes.
:
Never use envelopes with clasps, snaps, windows,
:
coated linings, or self-stick adhesives. These
envelopes may severely damage the printer. See
“Envelope guidelines” on page 33 for more
information.
65Loading Print Materials
8 Slide the envelope edge guide to the left until it lightly touches
the side of the stack. Make sure the envelopes do not buckle.
9 Rotate the envelope weight back toward you and lower it to
the stack.
66Loading Print Materials
Using the envelope feeder After loading envelopes in the envelope feeder, select the paper
source from your software application, and then select the paper
size and type from both your software application and from the
printer operator panel.
To set the printer operator panel:
1 Make sure the
Feeder Size
) is set to the correct envelope size you are
PAP E R SIZE
for the envelope feeder (
Env
loading (refer to the Administrator’s Guide for detailed
information about this setting)
2 Press
N
OTE
to return to
Go
Software settings may override operator panel
:
Ready
.
.
settings.
If the printer experiences an envelope jam while printing, see “260
Paper Jam Check Env Feeder” on page 96 for information on how to
clear the jam.
67Loading Print Materials
2000-sheet drawer
For information on loading the 2000-sheet drawer, refer to the
2000-Sheet Drawer User’s Guide.
68Loading Print Materials
Clearing Jams
By carefully selecting print materials and loading them properly, you
should be able to avoid most paper jams. If paper jams do occur, follow the steps outlined in this section. If paper jams occur frequently,
make sure you see “Tips for avoiding paper jams” on page 42.
To resolve the paper jam attendance messages, you must clear all
paper from the paper path.
Press Go
page that jammed if
Auto setting does not guarantee the page will print.
to resume printing. The printer prints a new copy of the
Jam Recovery is set to On or Auto; however, the
Possible paper jam areas
“Paper jam areas” on page 70 shows the path the paper travels
through the printer and the options. The path varies depending on
the paper source and paper exit selection (output bin). The jam
areas are shown, too.
69Clearing Jams
Paper jam areas
Note:
If a jam occurs in the
multipurpose feeder, you receive a
250 Paper Jam
message. The
shown here for a jam in the optional
envelope feeder. Both types of jams
occur in the same manner.
attendance
260 Paper Jam
is
201 Paper Jam
200 Paper Jam
260 Paper Jam
Note: 27x Paper Jam
any output option: output expanders
(shown in illustration), 5-bin
mailboxes, or high-capacity output
stacker. x indicates the output option
depending on how many you
installed. Jam areas shown may
occur in any output option.
27x Paper Jam
202 Paper Jam
may occur in
Note: 24x Paper Jam
occur in any of the paper trays,
including the 2000-sheet
drawer. x indicates the tray
depending on how many trays
are installed. Jams can occur
between 2 or 3 trays, on the
incline surface of a tray, or
between a tray, the duplex unit,
and the printers integrated tray.
may
250 Paper Jam
230 Paper Jam
24x Paper Jam
230 Paper Jam
70Clearing Jams
Accessing paper
jam areas
Rear door of:
5-bin mailbox,
output expander,
high-capacity
output stacker
(not shown)
Printer rear door
You open doors and covers, remove paper trays, and remove
options to access paper jam areas. If your printer has a multipurpose feeder, it is visible when the lower front door is opened. See
the following illustration for the location of paper sources and possible paper jam areas.
Upper front door
Envelope feeder
Duplex rear door
Lower front door
(down when envelope
feeder is installed)
Integrated input tray
Duplex front access
cover
Paper trays
71Clearing Jams
200 and 201 Paper Jam
Remove Cartridge
A 200 attendance message indicates the paper is jammed in the
area under the print cartridge. This requires removing the print cartridge from the printer. With a 201 attendance message, the jam is
farther back in the printer, so you need to reach in farther to grasp
the paper.
N
: To resolve the paper jam attendance messages, you must
OTE
clear all paper from the paper path.
1
Open the upper and lower front doors of the printer.
2
While grasping the print cartridge by the hand grip, pull the
print cartridge up toward the upper front door, and then pull it
straight out toward you. Lay it aside.
N
: Do not leave the print cartridge exposed to light
OTE
for extended periods.
C
AUTION
: The rear portion of the inside of the printer is hot.
72Clearing Jams
3 Locate and gently push the feed roller release lever back to
release the pressure on the paper.
4 Pull the paper up and toward you. Reinstall the print cartridge.
5 Close the upper and lower front doors.
N
OTE
If there is resistance to the paper, and it does not
:
move immediately when you pull, stop pulling.
You need to access the paper from the rear
door. See “202 Paper Jam Open Rear Door” on
page 74 for more information.
73Clearing Jams
202 Paper Jam
Open Rear Door
Jams in the following areas result in a 202 attendance message.
Jams in these areas require opening the printer rear door. See the
appropriate area for the paper jam:
“Before reaching the standard output bin” on page 75
•
“While exiting to the standard output bin” on page 77
•
N
:
OTE
To resolve the paper jam attendance messages,
you must clear all paper from the paper path.
74Clearing Jams
Before reaching the standard
output bin
The paper jammed before it exited into the standard output bin or
when it entered the duplex unit to print on the second side of a page.
1 Locate the rear door handle and pull it toward you.
The rear door opens and drops back toward you.
2 Determine how to remove the paper based on what part of the
paper is visible:
– “If the middle section of paper is visible” go to page 76
– “If the end of the paper is visible” go to page 76
– “If there is resistance to the paper” go to page 76
75Clearing Jams
If the middle section of paper is visible
–
Grasp the paper on both sides and gently pull the paper
straight out toward you.
:
N
OTE
If paper is still in the fuser area, open the upper
front door to release the fuser rollers and free
the paper for removal.
If the end of the paper is visible
–
Pull the paper straight out toward you.
If there is resistance to the paper
–
If the paper does not move immediately when you pull, stop
pulling. Remove the print cartridge, and then return to the
back of the printer at the rear door area. Pull the paper out.
3
Close the rear door.
76Clearing Jams
While exiting to the standard
output bin
The paper jammed as it exited the standard output bin.
1 Pull the paper straight out. If there is resistance to the paper,
and it does not give immediately when you pull, stop pulling.
Continue with the next step.
2 Open the upper front door to release the fuser rollers.
3 Pull the paper straight out.
N
OTE
Usually with a jam located in this area, there is
:
another jam behind the rear door of the printer.
See
“Before reaching the standard output
bin” on page 75
remove this type of jam.
77Clearing Jams
for instructions on how to
230 Paper Jam
Check Duplex
Jams in the following three areas result in a 230 attendance message. See the appropriate area for the paper jam:
“Paper path area in front of duplex unit” on page 79
•
“Inside the duplex unit” on page 81
•
“Back of the duplex unit” on page 82
•
(The page may be entering the duplex unit, inside the duplex
unit, or exiting the duplex unit to go back to the printer to exit
after printing.)
N
:
OTE
To avoid tearing paper when removing the duplex front
access cover, pull it out gently and slowly.
You must check all of the areas to make sure you clear the 230
attendance message.
N
:
OTE
To resolve the paper jam attendance messages, you must
clear all paper from the paper path.
78Clearing Jams
Paper path area in front of
duplex unit
This type of jam can occur under an error number different from
230 Paper Jam
The leading edge of the paper is jammed in the pass-through area
where paper crosses in the front of the duplex unit.
, but you must open the duplex front access cover.
1 Locate the recessed areas on each side of the duplex front
access cover.
2 Pull the duplex front access cover straight out from the duplex
unit. The edge of the paper is visible.
79Clearing Jams
3 Pull the paper straight up and out.
Since you already have the duplex front access cover pulled
out, continue with the following section.
80Clearing Jams
Inside the duplex unit Up to two sheets of paper are lying behind the duplex front access
cover inside the duplex unit.
1 Remove the integrated tray from the printer to give you more
(inside view of duplex unit)
clearance.
2 Locate sheets of paper lying in the duplex front access cover
and pull the paper out toward you.
3 Slide the duplex front access cover back into the duplex unit.
Make sure it snaps into place.
4 Slide the integrated tray back into the printer.
81Clearing Jams
Back of the duplex unit
Push the button as shown. The duplex rear door opens.
1
2 Raise the duplex rear door. It remains in place.
3 Look under the rear door for the edge of the paper. Determine
how it is jammed:
If a short piece is visible inside the duplex unit next to the
–
inner wall, grasp it and pull it out. If you cannot grasp it, see
“Inside the duplex unit” on page 81 for instructions.
If only a short piece of paper is visible toward the rear of
–
the printer, do not pull it out; it may be easier to access
from inside the printer. See “200 and 201 Paper Jam
Remove Cartridge” on page 72 for instructions to remove
the paper. However, if most of the paper is visible, continue
with the following.
82Clearing Jams
– Pull the paper up and out toward you if the paper is in this
position.
– Pull down and out if the paper is in this position.
83Clearing Jams
4 Close the duplex rear door by pressing the center of the door.
Make sure it snaps into place.
84Clearing Jams
24x Paper Jam
Check Tray x
Jams in the following four areas result in a 24x attendance message. x represents the tray number where the jam has occurred.
Paper jams in trays may occur at the following locations. See the
appropriate area for the paper jam:
“On the incline surface of a tray or between two trays” on
•
page 86
“Between three trays” on page 88
•
(This may happen if you are using legal-size paper in the trays
or if you have an optional 250-sheet drawer installed with
other optional drawers.)
“Between tray, duplex unit, and integrated tray” on
•
page 90
“2000-sheet drawer” on page 94
•
To avoid tearing print materials when opening trays, pull the trays
out gently and slowly.
N
:
OTE
To resolve the paper jam attendance messages, you must
clear all paper from the paper path.
85Clearing Jams
On the incline surface of a tray
or between two trays
If your paper is being fed from any of the standard or optional trays,
the paper may jam:
Along the incline surface of the tray where the paper feeds out
•
of the tray.
Between feed rollers in the pass-through area where paper
•
crosses in the front of two trays.
You see the difference as soon as you pull the tray out.
1 Pull the paper tray half way out of the support unit.
2 Look for paper in the paper tray and remove it based on how it
is jammed:
If the paper is lying on the incline or wall surface at the front
–
of the tray, pull the paper straight out.
86Clearing Jams
– If the paper is between two trays, when you pull the tray out
of the support unit, the top edge of the paper springs out
toward you. Pull the paper straight up, and then out.
3
Slide the paper tray back into the support unit.
N
: If you do not see one end of the print material,
OTE
the jam has occurred between three trays. See
“Between three trays” on page 88 to remove the
jam.
87Clearing Jams
Between three trays This type of jam may occur if you are using legal-size paper in the
trays or if you have a 250-sheet drawer installed with other optional
drawers.
1 Pull the paper tray out of the support unit. If only a short piece
of the paper is visible, do not pull down to remove the paper.
2 Gently slide the paper tray back into the support unit.
3 Pull the paper tray out of the support unit that is above the tray
you just pulled out and closed.
88Clearing Jams
4 Look for the leading edge of the paper. Most of the paper
should be visible now.
5 Pull the paper in either direction, up or down. If it does not pull
easily one way, try the other way.
6 Slide the paper tray back into the support unit.
N
OTE
With this type of jam, there may be another jam
:
under the print cartridge. Remove the print
cartridge and look for a paper jam. Remove any
jammed paper and reinstall the print cartridge.
89Clearing Jams
Between tray, duplex unit, and
integrated tray
N
OTE
To avoid tearing paper when opening the duplex front access
:
cover, pull the duplex front access cover out gently and
slowly.
1 Pull the paper tray out of the support unit. If only a short piece
of the paper is visible, do not pull down to remove the paper.
90Clearing Jams
2 Pull the duplex front access cover straight out from the duplex
unit.
Duplex
front
access
cover
3 Pull the integrated tray out of the printer.
If you see the edge of the paper in the integrated tray:
–
Pull the paper down and out.
a
Slide the paper tray all the way into the printer. In this
b
case the paper is not trapped in the printer feed rollers.
Slide the duplex front access cover back into the duplex
c
unit. Make sure it snaps into place.
91Clearing Jams
– If you do not see the edge of the paper in the integrated
tray:
Push the integrated tray back into the printer.
a
Open the upper and lower front doors of the printer.
b
Remove the print cartridge. You should see the leading
c
edge of the paper now.
Locate and gently push the feed roller release lever back
d
to release the pressure on the paper.
Pull the paper up and toward you.
.
e
92Clearing Jams
.
f Reinstall the print cartridge:
Align the slides on the print cartridge with the slots on
the print cartridge cradle and use the colored arrows
inside the printer for placement. Guide the print cartridge down as it drops and snaps into place.
g Close the upper and lower front doors of the printer.
h Slide the paper tray all the way into the printer.
93Clearing Jams
2000-sheet drawer 1 Open the loading door.
2 Press the elevator down button.
3 Remove the paper jam and clear all paper from the paper
path of the drawer and printer.
4 Check to see if the stack of paper is neat and aligned.
5 Close the door.
6 Allow a few seconds for the elevator to reach the top.
Elevator down
button
7 Select
94Clearing Jams
to resume printing.
Go
250 Paper Jam
Check MP Feeder
To avoid tearing print materials, pull the jammed print material out
gently and slowly.
N
: To resolve the paper jam attendance messages, you must
OTE
clear all paper from the paper path.
Pull the jammed print material straight out of the multipurpose
feeder toward you.
95Clearing Jams
260 Paper Jam
Check Env Feeder
Envelope jams may occur in two ways to result in a 260 attendance
message. See the appropriate area for the paper jam:
“At entry into the envelope feeder” on page 97
•
“Between the envelope feeder and the printer” on
•
page 98
To avoid tearing envelopes, pull envelopes out gently and slowly.
N
:
OTE
To resolve the paper jam attendance messages, you must
clear all paper from the paper path.
96Clearing Jams
At entry into the envelope feeder Since the envelope feeder feeds envelopes from the bottom of the
stack, the envelope on the bottom is jammed.
1 Slide the attached envelope weight up.
2 Flip the envelope weight over and back toward the printer.
3 Remove the stack of envelopes from the envelope feeder.
4 Pull the jammed envelope straight out toward you.
5 Replace the stack of envelopes in the envelope feeder.
6 Adjust the envelope edge guide if needed.
7 Rotate the envelope weight and lower it to the stack.
N
OTE
If you perform the above steps and envelope jams continue
:
to occur, feeding a single envelope between steps 4 and 5
may correct the problem.
97Clearing Jams
Between the envelope feeder
1 Slide the attached envelope weight up.
and the printer
2 Flip the envelope weight over and back toward the printer.
3 Remove the stack of envelopes from the envelope feeder.
4 Push the envelope support to the closed position.
98Clearing Jams
. 5
Open the upper front door of the printer.
Pull the envelope feeder up slightly and straight out of the
6
printer. Set it aside.
Pull the envelope straight out toward you.
7
N
OTE
Align the tabs on the envelope feeder with the slots on both
8
sides of the printer and gently push the envelope feeder into
the opening until it snaps into place.
Close the upper front door of the printer.
9
Replace the stack of envelopes in the envelope feeder.
10
Adjust the envelope edge guide if needed.
11
Rotate the envelope weight and lower it to the stack.
12
You may have to remove the print cartridge to
:
get the envelope out. See page page 93 for
instructions on reinstalling the print cartridge.
99Clearing Jams
5-bin mailbox
27x Paper Jam
Check Bin x
Jams in the following three areas result in a 27x attendance message. x represents the output option number where the jam has
occurred. Paper jams in output options (output expander, highcapacity output stacker, or 5-bin mailbox) may be:
• At the exit to an output option tray (page 101)
• Between two output options in the pass through area
(page 103)
• At the exit to an output option tray, but there is resistance
(page 104)
Output expander
High-capacity
output stacker
To avoid tearing print materials, pull the jammed print material out
gently and slowly.
:
N
OTE
To resolve the paper jam attendance messages, you must
clear all paper from the paper path. If more than one paper
jam occurs and you have more than one output option
installed, it is best to start from the bottom output option and
work your way up looking for paper jams. All paper must be
cleared from the entire paper path of all output options even
if only one paper jam occurs.
100Clearing Jams
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