Lexmark MX6500E User Manual 2

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Page 1

MX6500e

User's Guide

February 2014 www.lexmark.com

Machine type(s):

4036

Model(s):

310

Page 2

Contents 2

Safety information.......................................................................................7

Learning about the scanner and printer........................................................9

Finding information about the scanner.....................................................................................................9

Selecting a location for the printer and the scanner...............................................................................10

Printer configurations.............................................................................................................................11

Basic functions of the scanner.................................................................................................................12

Understanding the ADF and scanner glass..............................................................................................12

Understanding the scanner control panel...................................................14

Understanding the scanner control panel...............................................................................................14

Understanding the colors of the Sleep button and indicator lights........................................................15

Understanding the scanner home screen...............................................................................................15

Using the touch-screen buttons..............................................................................................................17

Setting up and using the home screen applications....................................19

Finding the IP address of the scanner.....................................................................................................19

Finding the IP address of the computer..................................................................................................19

Accessing the Embedded Web Server.....................................................................................................19

Customizing the home screen.................................................................................................................20

Understanding the different applications...............................................................................................20

Activating the home screen applications................................................................................................21

Exporting and importing a configuration................................................................................................27

Setting up Remote Operator Panel.........................................................................................................28

Additional scanner and printer setup.........................................................29

Connecting the scanner and the printer.................................................................................................29

Installing a scanner communications card in the printer........................................................................29

Installing internal options in the scanner................................................................................................34

Installing hardware options.....................................................................................................................49

Attaching cables......................................................................................................................................53

Setting up the scanner software.............................................................................................................55

Networking..............................................................................................................................................56

Verifying printer setup............................................................................................................................60

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Contents 3

Loading paper and specialty media............................................................62

Setting the paper size and type...............................................................................................................62

Configuring Universal paper settings......................................................................................................62

Loading the 550‑sheet tray.....................................................................................................................62

Loading the 2100‑sheet tray...................................................................................................................69

Loading the multipurpose feeder............................................................................................................76

Loading business cards into the ADF.......................................................................................................80

Linking and unlinking trays......................................................................................................................81

Paper and specialty media guide................................................................83

Using specialty media..............................................................................................................................83

Paper guidelines......................................................................................................................................85

Supported paper sizes, types, and weights.............................................................................................88

Printing......................................................................................................94

Printing forms and documents................................................................................................................94

Printing from a flash drive or mobile device...........................................................................................95

Printing confidential and other held jobs................................................................................................97

Printing information pages......................................................................................................................99

Canceling a print job................................................................................................................................99

Copying....................................................................................................101

Making copies.......................................................................................................................................101

Copying film photos..............................................................................................................................102

Copying on specialty media...................................................................................................................102

Customizing copy settings.....................................................................................................................103

Placing information on copies...............................................................................................................108

Canceling a copy job..............................................................................................................................109

Understanding the copy options...........................................................................................................109

E-mailing..................................................................................................112

Setting up the printer to e-mail.............................................................................................................112

Creating an e-mail shortcut...................................................................................................................113

E-mailing a document............................................................................................................................114

Customizing e-mail settings...................................................................................................................115

Canceling an e-mail...............................................................................................................................116

Understanding the e-mail options........................................................................................................116

Page 4

Contents 4

Faxing......................................................................................................119

Setting up the scanner to fax................................................................................................................119

Sending a fax.........................................................................................................................................133

Creating shortcuts.................................................................................................................................136

Customizing fax settings........................................................................................................................137

Canceling an outgoing fax.....................................................................................................................138

Holding and forwarding faxes...............................................................................................................138

Understanding the fax options..............................................................................................................139

Scanning...................................................................................................142

Using Scan to Network..........................................................................................................................142

Scanning to an FTP address...................................................................................................................142

Scanning to a computer or to a flash drive...........................................................................................145

Understanding the scan options...........................................................................................................146

Understanding the printer menus............................................................149

Menus list..............................................................................................................................................149

Supplies menu.......................................................................................................................................150

Paper menu...........................................................................................................................................150

Reports menu........................................................................................................................................163

Network/Ports menu.............................................................................................................................164

Security menu.......................................................................................................................................177

Settings menu........................................................................................................................................183

Saving money and the environment.........................................................230

Saving paper and toner.........................................................................................................................230

Saving energy........................................................................................................................................231

Recycling................................................................................................................................................233

Securing the printer..................................................................................235

Statement of Volatility..........................................................................................................................235

Erasing volatile memory........................................................................................................................235

Erasing non‑volatile memory................................................................................................................236

Erasing scanner hard disk memory.......................................................................................................236

Configuring scanner hard disk encryption.............................................................................................237

Finding printer security information.....................................................................................................238

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Contents 5

Maintaining the scanner and the printer..................................................239

Cleaning the printer..............................................................................................................................239

Cleaning the exterior of the scanner.....................................................................................................239

Cleaning the scanner glass....................................................................................................................240

Cleaning the ADF glass..........................................................................................................................240

Cleaning the ADF parts..........................................................................................................................241

Cleaning the touch screen.....................................................................................................................245

Emptying the hole punch box................................................................................................................246

Storing supplies.....................................................................................................................................246

Checking the status of supplies.............................................................................................................246

Ordering supplies..................................................................................................................................247

Replacing supplies.................................................................................................................................251

Moving the scanner and the printer.....................................................................................................258

Managing the scanner and the printer......................................................262

Finding advanced networking and administrator information.............................................................262

Checking the virtual display...................................................................................................................262

Setting up e‑mail alerts.........................................................................................................................262

Viewing reports.....................................................................................................................................262

Configuring supply notifications from the Embedded Web Server.......................................................263

Restoring factory default settings.........................................................................................................264

Clearing jams............................................................................................265

Avoiding jams........................................................................................................................................265

Understanding jam messages and locations.........................................................................................267

[x]‑page jam, lift front cover to remove cartridge. [200–201]..............................................................270

[x]‑page jam, open upper rear door. [202]...........................................................................................272

[x]‑page jam, open upper and lower rear door. [231–234]..................................................................273

[x]‑page jam, remove standard bin jam. [203]......................................................................................275

[x]‑page jam, remove tray 1 to clear duplex. [235–239].......................................................................275

[x]‑page jam, open tray [x]. [24x]..........................................................................................................277

[x]‑page jam, clear manual feeder. [250]..............................................................................................278

[x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin. [41y.xx]............................279

[x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451].................................281

[x]‑page jam, remove paper, open stapler door. Leave paper in bin. [455–457]..................................282

[x]‑page jam, remove paper, open expander rear door. Leave paper in bin. [43y.xx]..........................286

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Contents 6

[x]‑page jam, open automatic feeder top cover [28y.xx]......................................................................287

Troubleshooting.......................................................................................288

The indicator light is blinking................................................................................................................288

Understanding the printer messages....................................................................................................288

Solving printer problems.......................................................................................................................309

Solving print problems..........................................................................................................................316

Solving copy problems..........................................................................................................................343

Solving fax problems.............................................................................................................................346

Solving scanner problems.....................................................................................................................352

Solving home screen application problems...........................................................................................358

Embedded Web Server does not open.................................................................................................358

Contacting customer support................................................................................................................359

Notices.....................................................................................................361

Product information..............................................................................................................................361

Edition notice........................................................................................................................................361

Power consumption..............................................................................................................................365

Index........................................................................................................377

Page 7

Safety information 7

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

Use care when you replace a lithium battery.

CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the scanner, follow these guidelines to avoid personal injury or scanner damage:

• Turn off the scanner using the power switch, and then unplug the power cord from the wall outlet.

• Disconnect all cords and cables from the scanner before moving it.

CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or scanner damage:

• Make sure your fingers are not under the scanner when you set it down.

• Put the scanner on a flat and stable surface.

• Before setting up the scanner, make sure there is adequate clearance around it.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn off the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If two or more optional finishers are installed, then remove the finishers individually from the printer.

Notes:

– Make sure to remove the topmost finisher first.

– To remove the finisher, hold the finisher on both sides, and then lift the latches to unlock the finisher.

• If the printer does not have a caster base but is configured with optional trays, then remove the trays.

Note: Slide the latch on the right side of the optional tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your fingers are not under the printer when you set it down.

• Make sure there is adequate clearance around the printer.

• Use only the power cord provided with this product or the manufacturer's authorized replacement.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

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Safety information 8

CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the scanner, then turn the scanner off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the scanner, then turn them off as well, and unplug any cables going into the scanner.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the scanner, unplug the power cord from the wall outlet and disconnect all cables from the scanner before proceeding.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

SAVE THESE INSTRUCTIONS.

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Learning about the scanner and printer 9

Learning about the scanner and printer

Finding information about the scanner

What are you looking for? Find it here

Initial setup instructions:

• Connecting the scanner to the printer

• Installing the scanner software

Additional setup and instructions for using the scanner:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring scanner settings

Setup documentation—The setup documentation came with the scanner and is also available on the Lexmark Web site at

User's Guide and Quick Reference Guide—The guides are available on the Software and Documentation CD.

For updates, visit our Web site at

http://support.lexmark.com.

• Viewing and printing documents and photos

• Setting up and using the scanner software

• Configuring the scanner on a network

• Caring for and maintaining the scanner

• Troubleshooting and solving problems

Instructions for:

• Connecting the scanner to an Ethernet network

• Troubleshooting scanner connection problems

Help using the scanner software Windows or Mac Help—Open a scanner software

Networking Guide—Open the Software and Documentation CD, and then navigate to:

Documentation > User’s Guide and other publications > Networking Guide

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

• Help is automatically installed with the scanner

software.

• The scanner software is located in the device

program folder or on the desktop, depending on your operating system.

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Learning about the scanner and printer 10

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation for

your country or region can be found on the Support Web site or on the printed warranty that came with your scanner.

Record the following information (located on the store receipt and at the back of the scanner), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited Warranty

included with this scanner, or visit the Lexmark Web

http://support.lexmark.com.

site at

• In other countries and regions—See the printed

warranty that came with your scanner.

Selecting a location for the printer and the scanner

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

When selecting a location for the printer and the scanner, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee

156 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer and the scanner: – Within the distance allowed by the length of the Ethernet cable. – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust

• Allow the following recommended amount of space around the printer and the scanner for proper ventilation:

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Learning about the scanner and printer 11

1 Right side 15.2 cm (6 in.) 1 Rear 2.5 cm (1 in.)

2 Front 15.2 cm (6 in.) 2 Front 2.5 cm (1 in.)

3 Left side 50.8 cm (20 in.) 3 Right side 2.5 cm (1 in.)

4 Rear 15.2 cm (6 in.) 4 Left side 36.8 cm (14.5 in.)

5 Top 11.5 cm (4.5 in.) 5 Top 55.9 cm (22 in.)

Printer configurations

CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must

use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

1 ADF bin

2 Automatic document feeder (ADF)

3 Scanner cover

4 Standard bin

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Learning about the scanner and printer 12

5 Printer control panel

6 Multipurpose feeder

7 550‑sheet tray

8 Scanner glass

9 Scanner control panel

Basic functions of the scanner

When configured with the printer, the scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:

• Make quick copies, or change the settings on the touch screen to perform specific copy jobs.

• Send fax to multiple fax destinations at the same time.

• Scan documents and send them to your computer, an e-mail address, a USB flash memory device, or an FTP

destination.

• Scan documents and send them to another printer (PDF by way of FTP).

When the printer is converted into a multifunction device, all printer messages will be seen on the touch screen.

Understanding the ADF and scanner glass

Automatic Document Feeder (ADF) Scanner glass

Use the ADF for multiple pages, including duplex pages. Note: You may also load business cards into the ADF.

Use the scanner glass for single pages or book pages, small items (such as business cards, postcards or photos), transparencies, photo paper, or thin media such as magazine clippings.

Using the ADF

• Load letter‑ and A4‑size documents into the ADF facedown, long edge first.

• Load legal‑ and A3‑size documents into the ADF facedown, short edge first.

• Load up to 100 sheets of plain paper in the ADF input tray.

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Learning about the scanner and printer 13

• Load up to 30 sheets of A3‑, tabloid‑ or 11 x 17 in. size plain paper.

• Scan sizes from 50.8 x 76.2 mm (2 x 3 in.) to 299.7 x 431.8 mm (11.8 x 17 in.).

• Scan documents with different paper sizes (letter and legal).

• Scan media weights of 52–120 g/m

(12–34 lb).

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)

into the ADF. Place these items on the scanner glass.

Using the scanner glass

• Place a document facedown on the scanner glass in the lower left corner.

• Scan or copy documents up to 114 mm x 140 mm (4.5 x 5.5 in.) to 216 x 356 mm (8.5 x 11 in.).

• Copy books with the book spine on the lower right corner of the scanner glass.

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Understanding the scanner control panel 14

Understanding the scanner control panel

Item Description

1 Display Lets you view scanning, copying, faxing, and printing options as well as status and error messages

2 Indicator light

3 Sleep Enables Sleep mode

4 Keypad Lets you enter numbers, letters, or symbols on the display

• Off—The power is off.

• Blinking green—The scanner is warming up, processing data, or printing.

• Solid green—The scanner is on, but idle.

• Blinking red—Operator intervention is needed.

The following are the statuses of the indicator light and the Sleep button:

• Entering or waking from Sleep mode—The indicator light is illuminated solid green, Sleep button

is unilluminated.

• Operating in Sleep mode—The indicator light is illuminated solid green, Sleep button is

illuminated solid amber.

The following actions wake the printer from Sleep mode:

• Touching the screen or pressing any button

• Opening an input tray, cover, or door

• Sending a print job from the computer

• Performing a power‑on‑reset with the main power switch

5 USB port Lets you insert a USB flash drive to send data or to save scanned images.

For instructions on how to use the USB port, see

6 Submit Lets you submit changes made in the scanner settings

7 Stop/Cancel Stops all scanner activity

Note: A list of options is displayed once Stopped appears on the display.

8 Home Lets you navigate back to the home screen

“Printing from a flash drive” on page 95.

Page 15

Understanding the scanner control panel 15

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and the indicator lights on the scanner control panel signify a scanner and a printer status.

Sleep button light Scanner and printer status

Off The scanner and the printer are off, idle or in Ready state.

Solid amber The scanner and the printer are in Sleep mode.

Indicator light Scanner and printer status

Off The scanner and the printer are off.

Blinking green The scanner and the printer are warming up or processing data.

The printer is printing.

Solid green The scanner and the printer are on, but idle.

Blinking red The scanner and the printer require user intervention.

Understanding the scanner home screen

When the scanner is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

2 3 4 5

Touch To

1 Change Language Launch the Change Language pop‑up window that lets you change the primary language of

the scanner.

2 Copy Access the Copy menus and make copies.

3 Fax Access the Fax menus and send faxes.

4 E-mail Access the E-mail menus and send e‑mails.

5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server.

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Understanding the scanner control panel 16

Touch To

6 Arrows Scroll up or down.

7 Forms and Favorites Quickly find and print frequently used online forms.

8 Menu icon Access the scanner menus.

Note: The menus are available only when the scanner is in Ready state.

9 Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.

Note: The tree view supports only bookmarks created from this function, and not from any

other application.

10 USB Drive View, select, print, scan, or e‑mail photos and documents from a flash drive.

Note: This icon appears only when you return to the home screen while a memory card or a

flash drive is connected to the scanner.

11 Held Jobs Display all current held jobs.

12 Status/Supplies

• Show a warning or error message whenever the scanner or the printer requires

intervention to continue processing.

• Access the messages screen for more information on the message, and how to clear it.

13 Tips Open a context-sensitive Help dialog.

14 Search held jobs Search for one or more of the following items:

• User name for held or confidential print jobs

• Job names for held jobs, excluding confidential print jobs

• Profile names

• Bookmark container or print job names

• USB container or print job names for supported file types

Features

Feature Description

Menu path Example: Menus > Settings > Copy Settings >

Number of Copies

A menu path is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu.

Touch any of the underlined words to return to that menu. Number of Copies is not underlined because it is the current screen. If you touch an

underlined word on the “Number of Copies” screen before the number of copies is set and saved, then the selection is not saved, and it does not become the default setting.

Attendance message alert

Warning

If an attendance message affects a function, then this icon appears and the red indicator light blinks.

If an error condition occurs, then this icon appears.

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Understanding the scanner control panel 17

Feature Description

Status message bar

• Show the current status such as Ready or Busy.

• Show scanner and printer conditions such as Replace separator pad or

Cartridge low.

• Show intervention messages so the scanner can continue processing.

Scanner IP address Example:

123.123.123.123

The IP address of your network scanner is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server so you can view and remotely configure scanner and printer settings even when you are not physically near the scanner.

Using the touch-screen buttons

Note: Your home screen, icons, and buttons may vary, depending on your home screen customization settings,

administrative setup, and active embedded solutions.

Touch To

1 Arrows View a list of options.

2 Copy It Print a copy.

3 Advanced Options Select a copy option.

4 Home Go to the home screen.

5 Increase Select a higher value.

6 Decrease Select a lower value.

7 Tips Open a context-sensitive Help dialog.

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Understanding the scanner control panel 18

Other touch-screen buttons

Touch To

Cancel

Reset

Save a setting.

• Cancel an action or a selection.

• Exit a screen and return to the previous screen without saving changes.

Reset values on the screen.

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Setting up and using the home screen applications 19

Setting up and using the home screen applications

Notes:

• Your home screen, icons, and buttons may vary depending on your home screen customization settings,

administrative setup, and active embedded applications.

• There may be additional solutions and applications available for purchase. To learn more, go to

www.lexmark.com or contact the place where you purchased the scanner.

Finding the IP address of the scanner

Notes:

• Make sure your scanner is connected to a network or to a print server.

• An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

You can find the scanner IP address:

• From the top left corner of the scanner home screen.

• From the TCP/IP section in the Network/Ports menu.

• By printing a network setup page or menu settings page, and then finding the TCP/IP section.

Finding the IP address of the computer

For Windows users

1 In the Run dialog box, type cmd to open the command prompt.

2 Type ipconfig, and then look for the IP address.

For Macintosh users

1 From System Preferences in the Apple menu, select Network.

2 Select your connection type, and then click Advanced > TCP/IP.

3 Look for the IP address.

Accessing the Embedded Web Server

The Embedded Web Server is the scanner Web page that lets you view and remotely configure scanner and printer settings even when you are not physically near the scanner.

1 Obtain the scanner IP address:

• From the scanner home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

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Setting up and using the home screen applications 20

2 Open a Web browser, and then type the scanner IP address in the address field.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Customizing the home screen

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Do one or more of the following:

• Show or hide the icons of basic scanner functions.

a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home screen.

c Click Submit.

• Customize the icon for an application. For more information, see “Finding information about the home screen

applications” on page 21 or see the documentation that came with the application.

Understanding the different applications

Use To

ADF Card Copy Scan and print both sides of a card on a single page using the ADF. For more information, see

up ADF Card Copy” on page 24.

Bar Code Discovery Create and manage bar code templates. For more information, see

page 26.

Card Copy Scan and print both sides of a card on a single page. For more information, see

on page 22.

Fax Scan a document, and then send it to a fax number. For more information, see

119.

Forms and Favorites Quickly find and print frequently used online forms directly from the scanner home screen. For more

information, see

Multi Send Scan a document, and then send it to multiple destinations. For more information, see

Multi Send” on page 23.

MyShortcut Create shortcuts directly on the scanner home screen. For more information, see

on page 23.

“Setting up Forms and Favorites” on page 21.

“Using Bar Code Discovery” on

“Setting up Card Copy”

“Faxing” on page

“Using MyShortcut”

“Setting

“Setting up

Scan to E‑mail Scan a document, and then send it to an e‑mail address. For more information, see

page 112.

Scan to Computer Scan a document, and then save it to a predefined folder on a host computer. For more information,

“Setting up Scan to Computer” on page 146.

see

Scan to FTP Scan documents directly to a File Transfer Protocol (FTP) server. For more information, see

to an FTP address” on page 143.

“E-mailing” on

“Scanning

Page 21

Setting up and using the home screen applications 21

Use To

Scan to Network Scan a document, and then send it to a network shared folder. For more information, see

up Scan to Network” on page 24.

Scan to Sharepoint Securely scan documents to sites housed on SharePoint servers. For more information, see

up Scan to Sharepoint” on page 26.

“Setting

Activating the home screen applications

Finding information about the home screen applications

Your scanner comes with preinstalled home screen applications. Before you can use these applications, you must first activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see

For more information on configuring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com.

2 Click Software Solutions, and then select either of the following:

• Scan to Network—This lets you find information about the Scan to Network application.

• Other Applications—This lets you find information about the other applications.

3 Click the Manuals tab, and then select the document for the home screen application.

“Accessing the Embedded Web Server” on page 19.

Setting up Forms and Favorites

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To

check for updates of this User’s Guide, go to

Use To

Streamline work processes by letting you quickly find and print frequently used online forms directly from the scanner home screen.

Note: The scanner must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the scanner at least a read access. For help, see the documentation that came with your operating system.

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

http://support.lexmark.com.

• See the mouse-over help beside each field for a description of the setting.

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Setting up and using the home screen applications 22

• To make sure the location settings of the bookmark are correct, type the correct IP address of the host

computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 19.

• Make sure the scanner has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the scanner home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Setting up Card Copy

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To

check for updates of this User's Guide, go to

Use To

Quickly and easily copy insurance, identification, and other wallet‑size cards. You can scan and print both sides of a card on a single page, saving paper and showing the information

on the card in a more convenient manner.

http://support.lexmark.com.

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Card Copy.

3 Change the default scanning options, if necessary.

• Default tray—Select the default tray to be used for printing scan images.

• Default number of copies—Specify the number of copies that should automatically print when the application

is used.

• Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the

scanned card is printed. Select Best for Content if you want the scanner to adjust the contrast automatically.

• Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full size).

• Resolution setting—Adjust the quality of the scanned card.

Notes:

– When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and 400 dpi for

black and white.

– When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color, and

300 dpi for black and white.

• Print Borders—Select the check box to print the scan image with a border around it.

4 Click Apply.

To use the application, touch Card Copy on the scanner home screen, and then follow the instructions.

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Setting up and using the home screen applications 23

Using MyShortcut

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To

check for updates of this User's Guide, go to

Use To

Create shortcuts on the scanner home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs.

To use the application, touch MyShortcut, and then follow the instructions on the scanner display.

http://support.lexmark.com.

Setting up Multi Send

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To

check for updates of this User's Guide, go to

http://support.lexmark.com.

Use To

Scan a document, and then send the scanned document to multiple destinations.

Note: Make sure there is enough space in the scanner hard disk.

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Multi Send.

3 From the Profiles section, click Add, and then customize the settings.

Notes:

• See the mouse‑over help beside each field for a description of the setting.

• If you select FTP or Share Folder as a destination, then make sure the location settings of the destination are

correct. Type the correct IP address of the host computer where the specified destination is located. For more information on obtaining the IP address of the host computer, see

computer” on page 19.

“Finding the IP address of the

4 Click Apply.

To use the application, touch Multi Send on the scanner home screen, and then follow the instructions on the scanner display.

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Setting up and using the home screen applications 24

Setting up Scan to Network

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To

check for updates of this User's Guide, go to

Use To

Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations.

Notes:

• The scanner must have permission to write to the destinations. From the computer where the

destination is specified, use sharing, security, and firewall settings to allow the scanner at least a write access. For help, see the documentation that came with your operating system.

• The Scan to Network icon appears only when one or more destinations are defined.

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Do either of the following:

• Click Set up Scan to Network.

• Click Settings > Apps > Apps Management > Scan to Network.

http://support.lexmark.com.

3 Specify the destinations, and then customize the settings.

Notes:

• See the mouse-over help beside some of the fields for a description of the setting.

• To make sure the location settings of the destination are correct, type the correct IP address of the host

computer where the specified destination is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 19.

• Make sure the scanner has access rights to the folder where the specified destination is located.

4 If necessary, click Click here to expand for more options.

5 Click OK > Apply.

To use the application, touch Scan to Network on the scanner home screen, and then follow the instructions on the scanner display.

Setting up ADF Card Copy

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To

check for updates of this User's Guide, go to

Use To

Quickly and easily copy insurance, identification, and other wallet‑size cards using the Automatic Document Feeder (ADF).

You can scan and print both sides of a card on a single page, saving paper and showing the information on the card in a more convenient manner.

http://support.lexmark.com.

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Setting up and using the home screen applications 25

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > ADF Card Copy.

3 Change the default output options, if necessary.

Selecting output options

•

Print Output—Select this option to print the scanned card.

• E‑mail Output—Select this option to send the scanned card as an e‑mail attachment.

• Network Share Output—Select this option to save the scanned card to a shared folder on the network.

• Scan File Format—Specify the output format (TIFF, JPEG, or PDF) of the scanned card.

Configuring e‑mail setting

•

Default e-mail address—Specify the destination e‑mail address for the scanned card. Use a comma to separate multiple e‑mail addresses.

Configuring network destination settings

•

Destination Server Address—Type the server name or IP address of the shared network folder, with the format

\\server\share.

• Domain (Optional)—Type the Windows domain for the destination if the destination resides within a different

Windows domain than the printer.

• Username—Type the default user name to connect to the destination.

• Password—Type the default password to connect to the destination.

• Authentication Type—Select how users are authenticated when connecting to the destination.

• Append Timestamp—Select the check box to add a time stamp to the file name.

4 Change the default scanning options, if necessary.

• Default tray—Select the default tray to be used for printing scan images.

• Default number of copies—Specify the number of copies that should automatically print when the application

is used.

• Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the

scanned card is printed. Select Best for Content if you want the scanner to adjust the contrast automatically.

• Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full size).

• Resolution setting—Adjust the quality of the scanned card.

Notes:

– When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and 400 dpi for

black and white.

– When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color, and 300

dpi for black and white.

• Print Borders—Select the check box to print the scan image with a border around it.

5 Click Apply.

To use the application, touch ADF Card Copy on the scanner home screen, and then follow the instructions.

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Setting up and using the home screen applications 26

Setting up Scan to Sharepoint

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To

check for updates of this User's Guide, go to

Use To

• Securely scan documents to Web sites housed on SharePoint servers.

• Allow Web site navigation, folder creation, and printing of documents saved in SharePoint sites from

the scanner.

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Add or edit a profile.

Adding a profile

From the Configure page, click Add.

http://support.lexmark.com.

Editing a profile

From the Configure page, select a profile to edit, and then click Edit.

3 Configure the proxy settings for the scanner. Type the proxy host name and port number used to connect to the

server.

4 If necessary, change the Sharepoint settings. For more information, see the documentation that came with your

application.

5 Click Apply.

To use the application, touch Scan to Sharepoint on the scanner home screen, and then follow the instructions on the scanner display.

Using Bar Code Discovery

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To

check for updates of this User's Guide, go to

http://support.lexmark.com.

Page 27

Setting up and using the home screen applications 27

Use To

Create and manage bar code templates to specify the location and type of bar code that users will frequently scan.

Note: Bar Code Discovery can only be accessed from the scanner home screen.

To use the application, touch Bar Code Discovery from the scanner home screen, and then follow the instructions on the scanner display.

Exporting and importing a configuration

You can export configuration settings into a text file, and then import the file to apply the settings to other devices.

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 To export or import a configuration for one application, do the following:

a Click Settings > Apps > Apps Management. b From the list of installed applications, click the name of the application you want to configure. c Click Configure, and then do either of the following:

• To export a configuration to a file, click Export, and then follow the instructions on the computer screen to

save the configuration file.

Notes:

– When saving the configuration file, you can type a unique file name or use the default name. – If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file is

saved.

• To import a configuration from a file, click Import, and then browse to the saved configuration file that was

exported from a previously configured device.

Notes:

– Before importing the configuration file, you can choose to preview it first or load it directly. – If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.

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Setting up and using the home screen applications 28

3 To export or import a configuration for multiple applications, do the following:

a Click Settings > Import/Export. b Do either of the following:

• To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions

on the computer screen to save the configuration file.

• To import a configuration file, do the following:

1 Click Import Embedded Solutions Settings File > Choose File, and then browse to the saved configuration

file that was exported from a previously configured device.

2 Click Submit.

Setting up Remote Operator Panel

This application shows the scanner control panel on your computer screen and lets you interact with the scanner control panel, even when you are not physically near the network scanner. From your computer screen, you can view the scanner status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network scanner.

1 Open a Web browser, and then type the scanner IP address in the address field.

Note: View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.

3 Select the Enabled check box, and then customize the settings.

4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

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Additional scanner and printer setup 29

Additional scanner and printer setup

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

devices sometime after setting up the scanner, then turn the scanner off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the scanner, then turn them off as well, and unplug any cables going into the scanner.

Connecting the scanner and the printer

Before connecting the scanner and the printer, make sure to:

• Install the communications card in the printer. For more information, see “Installing a scanner communications

card in the printer” on page 29.

• Connect the scanner and the printer using the green Ethernet cable. For more information, see “Attaching cables”

on page 53.

Communication between the scanner and the printer is disconnected when any of the devices is turned off or when the green Ethernet cable that connects both devices is unplugged. To restore communication between the scanner and the printer:

1 Turn on the printer.

2 Turn on the scanner.

Note: Communication between the scanner and the printer is restored when Ready appears on the scanner display.

Installing a scanner communications card in the printer

Notes:

• The scanner communications card should be installed only on its designated slot. If an internal memory is

installed in this slot, then transfer it to the option slot beside it.

• This task requires a flat‑head screwdriver.

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Additional scanner and printer setup 30

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Remove the controller board access cover.

2 Using a flat‑head screwdriver, loosen the screws on the controller board shield.

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Additional scanner and printer setup 31

3 Remove the shield.

4 Unpack the scanner communications card, and then locate the connector for the scanner communications card.

1 Scanner communications card connector

2 Memory card connector

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

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Additional scanner and printer setup 32

5 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board, and

then push the card firmly into place.

Notes:

• The entire length of the connector on the card must touch and be flush against the controller board.

• Be careful not to damage the connectors.

6 Align the screws with the holes on the shield, and then reattach the shield.

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Additional scanner and printer setup 33

7 Tighten the screws on the shield.

8 Reattach the access cover.

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Additional scanner and printer setup 34

Installing internal options in the scanner

You can customize your scanner connectivity and memory capacity by adding internal options.

When the printer is connected to the scanner, only the internal options in the scanner function.

Available internal options

• Memory cards – DIMM – Flash memory – Fonts

• Firmware cards

• Lexmark

Accessing the system board

Note: This task requires a flat‑head screwdriver.

Internal Solutions Ports (ISP)

1 Move the scan bar to its home position.

a From the home screen, touch > Lock Scanner Head. b Turn off the scanner and printer. c Lock the scan bar.

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Additional scanner and printer setup 35

2 Tape the scanner cover to secure it in place.

Note: You may use a masking tape.

3 Remove the exit tray.

4 Turn the scanner upside down on a flat surface.

5 Remove all screws from the system board cover.

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Additional scanner and printer setup 36

6 Remove the system board cover.

7 Locate the appropriate connector.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity.

Touch something metal on the printer before touching any system board electronic components or connectors.

1 Firmware and flash memory card connectors

2 Lexmark Internal Solutions Port or scanner hard disk connector

3 Scanner hard disk*

4 Memory card connector

5 Fax modem*

* The scanner is shipped with one hard disk and one fax modem installed on the system board.

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Additional scanner and printer setup 37

8 Reattach the system board cover.

9 Attach all the screws to secure the system board cover.

10 While holding the scanner cover, turn the scanner right side up.

11 Reattach the exit tray.

a Attach the tray at the rear hinge.

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Additional scanner and printer setup 38

b Push down the tray to secure it on the front hinge.

c Return the tray to its original position.

Installing an Internal Solutions Port

The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options.

Note: This task requires a flat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

devices sometime after setting up the scanner, then turn the scanner off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the scanner, then turn them off as well, and unplug any cables going into the scanner.

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Additional scanner and printer setup 39

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch a metal surface on the scanner before touching any system board electronic components or connectors.

1 Unpack the ISP kit.

1 ISP

2 Plastic mounting bracket

3 Thumbscrews

2 Access the system board. For more information, see “Accessing the system board” on page 34.

3 Remove the scanner hard disk.

Note: The hard disk must be removed first before installing an ISP.

a Unplug the hard disk interface cable from the system board.

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Additional scanner and printer setup 40

b Remove the screws that secure the hard disk in place.

c Remove the hard disk by pulling it upward to unseat the standoffs.

4 Remove the metal cover from the ISP opening.

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Additional scanner and printer setup 41

5 Remove the small bracket from the system board cage.

Note: Do not discard the screws. These will be used in step 12.

6 Install the ISP in the same location where the hard disk was located on the system board.

a Align the posts of the plastic mounting bracket with the holes on the system board cage, and then press the

bracket on the cage until it clicks into place.

b Install the ISP on the bracket. c Use the provided thumbscrew for the ISP to attach the bracket to the ISP.

Note: Make sure the screws of the ISP are accessible through the ISP opening.

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Additional scanner and printer setup 42

7 Insert the plug of the ISP interface cable into the connector of the system board.

8 Remove the thumbscrews that attach the hard disk mounting bracket to the hard disk, and then remove the bracket.

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Additional scanner and printer setup 43

9 Attach the small bracket to the hard disk.

Notes:

• Use the small bracket that was removed from the system board cage in step 5.

• Use the thumbscrews that were removed in step 8 to attach the bracket to the hard disk.

10 Align the standoffs of the hard disk with the holes on the ISP, and then press down the hard disk until the standoffs

click into place.

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Additional scanner and printer setup 44

11 Insert the plug of the hard disk interface cable into the connector on the ISP.

12 Secure the hard disk to the system board cage.

Note: Use the thumbscrews that were removed in step 5 to attach the hard disk to the cage.

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Additional scanner and printer setup 45

13 Secure the ISP to the cage using the screws that came with the ISP kit.

Note: The screws will pass through the clearance hole of the cage and will attach to the bracket of the ISP.

14 Reattach the system board cover.

Installing an optional card

Notes:

• The optional card should be installed only on the slot designated for the scanner communications card.

• Installing an optional card restores the factory default settings. If you want to retain a list of the current menu

settings for reference, then print a menu settings page. For more information, see

page” on page 60.

“Printing a menu settings

Page 46

Additional scanner and printer setup 46

1 Access the scanner system board.

For more information, see

“Accessing the system board” on page 34.

2 Squeeze the clips, and then lift the bracket to remove the scanner communications card.

3 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

4 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the system board.

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Additional scanner and printer setup 47

5 Push the card firmly into place as shown in the illustration.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and to the

system board.

Note: The entire length of the connector on the card must touch and be flush against the system board.

6 Reattach the system board shield.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the scanner before touching any system board electronic components or connectors.

An optional memory card can be purchased separately and attached to the system board.

1 Access the system board.

For more information, see

Note: This task requires a flathead screwdriver.

2 Unpack the memory card.

“Accessing the system board” on page 34.

Note: Avoid touching the connection points along the edge of the card.

Page 48

Additional scanner and printer setup 48

3 On the system board, open the memory card connector latches.

4 Align the notches on the memory card to the ridges on the connector.

1 Notch

2 Ridge

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Additional scanner and printer setup 49

5 Push the memory card straight into the connector until it clicks into place.

6 Reattach the system board cover.

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

www.lexmark.com/multifunctionprinters.

Install the printer and any hardware options you have purchased in the following order:

• Caster base

• 2100‑sheet tray or spacer

• Optional 550‑ or 250‑sheet tray

• Printer

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Additional scanner and printer setup 50

For more information on installing a caster base, optional 550‑ or 250‑sheet tray, spacer, or 2100‑sheet tray, see the setup sheet that came with the option.

Installing optional trays

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

www.lexmark.com/multifunctionprinters.

1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.

2 Unpack the optional tray, and then remove all packing material.

3 Pull out the tray completely from the base.

4 Remove any packing material from inside the tray.

5 Insert the tray into the base.

6 Place the tray near the printer.

7 Align the optional tray with the caster base.

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Additional scanner and printer setup 51

Note: Make sure to lock the wheels of the caster base to secure the printer.

8 Align the printer with the tray, and then slowly lower the printer into place.

Note: Optional trays lock together when stacked.

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Additional scanner and printer setup 52

9 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

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Additional scanner and printer setup 53

Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see

options in the print driver” on page 56.

“Adding available

To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

Attaching cables

CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product

or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

Connect the scanner to the computer using a USB cable or to the network using an Ethernet cable.

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate Ethernet cable to the Ethernet port

Page 54

Additional scanner and printer setup 54

Use the To

1 Ethernet port Connect the printer to the scanner.

Make sure to connect the scanner to the printer using the green Ethernet cable.

Use the To

1 USB ports Attach an optional wireless network adapter, or connect the scanner to a computer.

2 Ethernet port Connect the scanner to a network.

3 Ethernet port Connect the scanner to the printer.

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Additional scanner and printer setup 55

Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.

Organizing cables

Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer.

Setting up the scanner software

Installing the scanner

1 Obtain a copy of the software installer package.

2 Run the installer, and then follow the instructions on the computer screen.

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Additional scanner and printer setup 56

3 For Macintosh users, add the scanner:

a From System Preferences in the Apple menu, navigate to the list of scanners, and then select + > IP. b Type the scanner IP address in the address field.

Note: Obtain the scanner IP address from the TCP/IP section in the Network/Ports menu.

c Apply the changes.

Adding available options in the print driver

For Windows users

1 Open the printers folder, and then select your printer.

2 Open the printer properties, and then add or manually install any options.

3 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies >

Driver.

2 Add any installed hardware options.

3 Apply the changes.

Networking

Notes:

• Purchase a MarkNet

• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi

Protected Access (WPA), and WPA2 are types of security used on a network.

Preparing to set up the scanner on an Ethernet network

Note: If your network automatically assigns IP addresses to computers and other devices, continue on to installing

the scanner.

To configure your scanner to connect to an Ethernet network, organize the following information before you begin:

• A valid, unique IP address for the scanner to use on the network

• The network gateway

• The network mask

• A nickname for the scanner (optional)

N8350 wireless network adapter first before setting up the printer on a wireless network.

Note: A scanner nickname makes it easier for you to identify your scanner on the network. You can choose to use the default scanner nickname, or you can assign a name that is easier to remember.

You will need an Ethernet cable to connect the scanner to the network and an available port where the scanner can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

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Additional scanner and printer setup 57

Preparing to set up the scanner on a wireless network

Notes:

• Make sure your access point (wireless router) is turned on and is working properly.

• Do not connect the installation or network cables until prompted to do so by the setup software.

Make sure you have the following information before setting up the scanner on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are four basic options for Security Method: – WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the scanner, or the scanner will not be able to communicate on the network.

– 802.1X–RADIUS

If you are installing the scanner on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

• Certificates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility

of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point or contact your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that

came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

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Additional scanner and printer setup 58

Connecting the scanner using the Wireless Setup Wizard

Before you begin, make sure that:

• A wireless network adapter is installed in the scanner and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

• An Ethernet cable is disconnected from the scanner.

• Active NIC is set to Auto. To set this to Auto, navigate to:

> Network/Ports > Active NIC > Auto > Submit

Note: Make sure to turn off the scanner, then wait for at least five seconds, and then turn the scanner back on.

1 From the scanner control panel, navigate to:

> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup

2 Select a wireless connection setup.

Use To

Search for networks Show available wireless connections.

Note: This menu item shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually type the SSID.

Note: Make sure to type the correct SSID.

Wi‑Fi Protected Setup Connect the scanner to a wireless network using Wi‑Fi Protected Setup.

3 Follow the instructions on the scanner display.

Connecting the scanner to a wireless network using Wi‑Fi Protected Setup

Before you begin, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter installed in your scanner is attached and working properly. For more information, see

the instruction sheet that came with the wireless network adapter.

Using the Push Button Configuration method

From the scanner control panel, navigate to:

> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi‑Fi Protected

Setup > Start Push Button Method

2 Follow the instructions on the scanner display.

Using the Personal Identification Number (PIN) method

From the scanner control panel, navigate to:

> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi‑Fi Protected

Setup > Start PIN Method

2 Copy the eight‑digit WPS PIN.

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Additional scanner and printer setup 59

3 Open a Web browser, and then type the IP address of your access point in the address field.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the scanner to a wireless network using the Embedded Web Server

Before you begin, make sure that:

• Your scanner is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your scanner and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the scanner IP address in the address field.

Notes:

• View the scanner IP address on the scanner control panel. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and

channel.

4 Click Submit.

5 Turn off the scanner, and then disconnect the Ethernet cable. Wait for at least five seconds, and then turn on the

scanner.

6 To verify if your scanner is connected to the network, print a network setup page. In the Network Card [x] section,

see if the status is Connected.

Changing port settings after installing a new network ISP

Notes:

• If the printer has a static IP address, then you do not need to make any changes.

• If the computers are configured to use the network name, instead of an IP address, then you do not need to

make any changes.

• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure

the printer is disconnected from the Ethernet network.

For Windows users

Open the printers folder.

2 From the shortcut menu of the printer with the new ISP, open the printer properties.

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Additional scanner and printer setup 60

3 Configure the port from the list.

4 Update the IP address.

5 Apply the changes.

For Macintosh users

From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.

2 Type the IP address in the address field.

3 Apply the changes.

Setting up serial printing

Use serial printing when the computer is far from the printer. After installing the serial or communication (COM) port, configure the printer and the computer.

Note: Serial printing reduces print speed.

1 Set the parameters in the printer.

a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Save the settings.

2 From your computer, open the printers folder, and then select your printer.

3 Open the printer properties, and then select the COM port from the list.

4 Set the COM port parameters in Device Manager.

Use the Run dialog box to open the command prompt, and then type devmgmt.msc.

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options

appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.

• Network setup page—If your printer has Ethernet or wireless capability and is attached to a network, then print a

network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

Printing a menu settings page

From the home screen, navigate to:

> Reports > Menu Settings Page

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Additional scanner and printer setup 61

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the home screen, navigate to:

> Reports > Network Setup Page

2 Check the first section of the network setup page, and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.

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Loading paper and specialty media 62

Loading paper and specialty media

Setting the paper size and type

From the home screen navigate to:

> Paper Menu > Paper Size/Type > select a tray > select the paper size or type > Submit

Configuring Universal paper settings

Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and

105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex) printing.

• The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing.

• When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed after a

period of time to ensure the best print performance.

• If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models, which

print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative.

1 From the home screen, navigate to:

> Paper Menu > Universal Setup > Units of Measure > select a unit of measure

2 Touch Portrait Width or Portrait Height.

3 Select the width or height, and then touch Submit.

Loading the 550‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all

other trays closed until needed.

1 Pull out the tray.

Notes:

• When loading folio‑, legal‑, or Oficio‑size paper, lift the tray slightly and pull it out completely.

• Avoid removing trays while a job prints or while Busy appears on the scanner display. Doing so may cause a

jam.

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Loading paper and specialty media 63

2 Squeeze, and then slide the width guide to the correct position for the size of the paper being loaded until it clicks

into place.

Note: Use the paper size indicators at the bottom of the tray to help position the guides.

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Loading paper and specialty media 64

3 Unlock the length guide, then squeeze, and then slide the guide to the correct position for the size of the paper

being loaded.

Notes:

• Lock the length guide for all paper sizes.

• Use the paper size indicators at the bottom of the tray to help position the guides.

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Loading paper and specialty media 65

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the

edges on a level surface.

5 Load the paper stack with the printable side facedown.

Note: Make sure the paper or envelope is loaded properly.

• There are different ways for loading letterhead depending on whether an optional staple finisher is installed or

not.

Without an optional staple finisher With an optional staple finisher

ABC

One‑sided printing One‑sided printing

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Loading paper and specialty media 66

Without an optional staple finisher With an optional staple finisher

ABC

Two‑sided printing

ABC

• If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge

of the paper are on the right side of the tray.

One‑sided printing Two‑sided printing

ABC

Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.

• Do not slide the paper into the tray. Load paper as shown in the illustration.

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Loading paper and specialty media 67

• If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left

side of the tray.

• Make sure the paper is below the solid line, which is the maximum paper fill indicator.

Warning—Potential Damage: Overfilling the tray can cause paper jams.

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Loading paper and specialty media 68

• When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line,

which is the alternate paper fill indicator.

6 For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock

the length guide.

7 Insert the tray.

8 From the scanner control panel, set the paper size and paper type in the Paper menu to match the paper loaded

in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

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Loading paper and specialty media 69

Loading the 2100‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all

other trays closed until needed.

1 Pull out the tray.

2 Adjust the width and length guides.

Loading A5‑size paper

a Pull up and slide the width guide to the position for A5.

L G L

C F

L O F

5 A

GL L FC

L FO LTR

4 A 5 A

L G L

C F

L O F

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Loading paper and specialty media 70

b Squeeze and slide the length guide to the position for A5 until it clicks into place.

c Remove the A5 length guide from its holder.

d Insert the A5 length guide into its designated slot.

Note: Press the A5 length guide until it clicks into place.

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Loading paper and specialty media 71

Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper

a Pull up and slide the width guide to the correct position for the size of the paper being loaded.

LGL

OFC

FOLIO

LTR

5 A

L G L C F

O I

L O F R LT

4 A 5 A

L G L

C F

L O F

4 A

5 A

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Loading paper and specialty media 72

b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide

is not attached, then proceed to step d.

c Put the A5 length guide in its holder.

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Loading paper and specialty media 73

d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks

into place.

3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level

surface.

4 Load the paper stack with the printable side facedown.

Note: Make sure the paper is loaded properly.

• There are different ways for loading letterhead depending on whether an optional staple finisher is installed or

not.

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Loading paper and specialty media 74

Without an optional staple finisher With an optional staple finisher

ABC

One‑sided printing

ABC

Two‑sided printing

One‑sided printing

ABC

Two‑sided printing

Page 75

Loading paper and specialty media 75

• Make sure the paper is below the maximum paper fill indicator.

Warning—Potential Damage: Overfilling the tray can cause paper jams.

5 Insert the tray.

Note: Press the paper stack down while inserting the tray.

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Loading paper and specialty media 76

6 From the scanner control panel, set the size and type in the Paper menu to match the paper loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

1 Pull down the multipurpose feeder door.

Note: Do not load or close the multipurpose feeder while a job is printing.

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Loading paper and specialty media 77

2 Pull the multipurpose feeder extender.

Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.

3 Slide the width guide to the correct position for the size of the paper being loaded.

LTR

EXEC

Note: Use the paper size indicators on the bottom of the tray to help position the guides.

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Loading paper and specialty media 78

4 Prepare the paper or specialty media for loading.

• Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a

level surface.

• Hold transparencies by the edges. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

• Flex the stack of envelopes back and forth to loosen them. Straighten the edges on a level surface.

5 Load the paper or specialty media.

Note: Slide the stack gently into the multipurpose feeder until it comes to a stop.

• Load only one size and type of paper or specialty media at a time.

• Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled.

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Loading paper and specialty media 79

• There are different ways of loading letterhead depending on whether an optional staple finisher is installed or

not.

Without an optional staple finisher With an optional staple finisher

ABC

One‑sided printing

ABC

Two‑sided (duplex) printing

• Load envelopes with the flap side down and on the left of the multipurpose feeder.

A4 A5

XEC

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.

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Loading paper and specialty media 80

• Make sure the paper or specialty media is below the maximum paper fill indicator.

Warning—Potential Damage: Overfilling the feeder can cause paper jams.

6 For custom- or universal-size paper, adjust the width guides to lightly touch the sides of the stack.

7 From the scanner control panel, set the paper size and type in the Paper menu to match the paper loaded in the

tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading business cards into the ADF

1 Move the ADF guides to the A8 paper size position.

Note: Use the size indicators on the bottom of the tray to help position the guides .

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Loading paper and specialty media 81

2 Load the business cards facedown, short‑edge first into the ADF.

Note: Make sure the last edge of the business card is aligned with the A8 mark on the ADF guide.

Linking and unlinking trays

When the paper size and paper type for any trays are the same, the printer links those trays. When one linked tray becomes empty, paper feeds from the next linked tray. We recommend giving all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in do not automatically link.

Linking and unlinking trays

1 Open a Web browser, and then type the scanner IP address in the address field.

Notes:

• View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the paper size and type settings for the trays you are linking.

• To link trays, make sure the paper size and type for the tray match that of the other tray.

• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4 Click Submit.

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Loading paper and specialty media 82

Note: You can also change the paper size and type settings using the scanner control panel. For more information,

“Setting the paper size and type” on page 62.

see

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the scanner. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.

Creating a custom name for a paper type

Using the Embedded Web Server

Open a Web browser, and then type the scanner IP address in the address field.

Notes:

• View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.

3 Select a custom name, and then type a custom paper type name.

4 Click Submit.

5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the scanner control panel

From the scanner home screen, navigate to:

> Paper Menu > Custom Names

2 Select a custom name, and then type a custom paper type name.

3 Touch Submit.

4 Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Assigning a custom paper type name

Assign a custom paper type name to a tray when linking or unlinking trays.

1 Open a Web browser, and then type the scanner IP address in the address field.

Notes:

• View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.

3 Type a name for the paper type, and then click Submit.

4 Select a custom type, and then verify that the correct paper type is associated with the custom name.

Note: Plain Paper is the factory default paper type for all user‑defined custom names.

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Paper and specialty media guide 83

Paper and specialty media guide

Using specialty media

Tips on using card stock

Card stock is a heavy, single‑ply specialty paper. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly affect print quality.

• From the scanner control panel, set the paper size, type, texture, and weight in the Paper menu to match the card

stock loaded in the tray.

• Print samples on the card stock being considered for use before buying large quantities.

• Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.

• Preprinting, perforation, and creasing may significantly affect the print quality and may cause jams or other paper

feed problems.

• Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges on a

level surface.

Tips on using envelopes

Note: This paper type is supported only in select printer models.

• From the scanner control panel, set the paper size, type, texture, and weight in the Paper menu to match the

envelopes loaded in the tray.

• Print samples on the envelopes being considered for use before buying large quantities.

• Use envelopes designed specifically for laser printers.

• For best performance, use envelopes made from 90‑g/m

• Use only new envelopes from undamaged packages.

• To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way – Have windows, holes, perforations, cutouts, or embossing – Have metal clasps, string ties, or folding bars – Have an interlocking design – Have postage stamps attached – Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, or laid finishes

• Adjust the width guides to fit the width of the envelopes.

• Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges on a

level surface.

(24‑lb) paper or 25% cotton.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal the envelopes.

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Paper and specialty media guide 84

Tips on using labels

• From the scanner control panel, set the paper size, type, texture, and weight in the Paper menu to match the labels

loaded in the tray.

• Print samples on the labels being considered for use before buying large quantities.

• For more information on label printing, characteristics, and design, see the Card Stock & Label Guide on the Lexmark

Web site at

http://support.lexmark.com.

• Use labels designed specifically for laser printers.

• Do not use labels with slick backing material.

• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets

also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties.

• Do not use labels with exposed adhesive.

Tips on using letterhead

• Use letterhead designed specifically for laser printers.

• Print samples on the letterhead being considered for use before buying large quantities.

• Before loading letterhead, flex and fan the sheets to prevent them from sticking together.

• Page orientation is important when printing on letterhead.

Source Printing Printable side Paper orientation

Trays One‑sided Facedown Load the sheet with the

top edge toward the front of the tray.

Trays Two‑sided Faceup Load the sheet with the

bottom edge entering the printer first.

Multipurpose feeder One‑sided Faceup Load the sheet with the

top edge entering the printer first.

Multipurpose feeder Two‑sided Facedown Load the sheet with the

bottom edge entering the printer first.

Note: Check with the manufacturer or vendor to determine whether the preprinted letterhead is acceptable for laser printers.

Tips on using transparencies

• From the scanner control panel, set the paper size, type, texture, and weight in the Paper menu to match the

transparencies loaded in the tray.

• Print a test page on the transparencies being considered for use before buying large quantities.

• Use transparencies designed specifically for laser printers.

• Avoid getting fingerprints on the transparencies to prevent print quality problems.

• Before loading transparencies, flex and fan the sheets to prevent them from sticking together.

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Paper and specialty media guide 85

Paper guidelines

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these factors before printing on them:

Weight

The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m2 (16–47‑lb) grain long paper. The 2100‑sheet tray can automatically feed paper weights up to 60–135 g/m

Paper lighter than 60 g/m

Note: Two‑sided printing is supported for 60–176 g/m

(16 lb) might not be stiff enough to feed properly, and may cause jams.

(16–47‑lb) paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

(16–36‑lb) grain long paper.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; smoothness between 150 and 250 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–176 g/m

(16–47‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble‑free printing.

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Paper and specialty media guide 86

To help avoid paper jams and poor print quality:

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually indicated on

the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead

• Use grain long for 60–90‑g/m

• Use only forms and letterhead printed using an offset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these

requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

determines whether or not the ink in the preprinted form or letterhead will affect print quality.

• When in doubt, contact your paper supplier.

(16–24‑lb) paper.

Using recycled paper and other office papers

As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for use in laser (electrophotographic) printers.

While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including the following:

• Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)

• Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)

• Moisture content (Business papers should have low moisture: 4–5%.)

• Bending resistance and proper stiffness means optimum feeding through the printer.

• Thickness (impacts how much can be loaded into a tray)

• Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)

• Surface friction (determines how easily sheets can be separated)

• Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves

through the printer)

• Brightness and texture (look and feel)

Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control over foreign matter. And while recycled papers are one good path to printing in an environmentally responsible manner, they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates more carbon emissions than does normal paper production. However, using recycled papers enables better resource management overall.

Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions

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Paper and specialty media guide 87

caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive manufacturing processes required to make paper.

Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.

Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing:

1 Minimize paper consumption.

2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry

Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices.

3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m

or recycled paper.

certified paper, lower weight paper,

Unacceptable paper examples

Test results indicate that the following paper types are at risk for use with laser printers:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be affected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.),

such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software application to successfully print on these forms.)

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough-edged, rough or heavily textured surface papers or curled papers

• Recycled papers that fail EN12281:2002 (European testing)

• Paper weighing less than 60 g/m

(16 lb)

• Multiple part forms or documents

For more information about Lexmark, visit at the Environmental Sustainability link.

www.lexmark.com. General sustainability-related information can be found

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most

label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the floor.

• Store individual packages on a flat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper

help keep the paper clean, dry, and flat.

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Paper and specialty media guide 88

Supported paper sizes, types, and weights

The following tables provide information on standard and optional paper input sources and the sizes, types, and weights of paper they support..

Note: To use a paper size that is unlisted, configure a Universal paper size.

Supported paper sizes

Scanner

Paper size ADF ADF - Automatic ADF - Mixed sizes Scanner glass

210 x 297 mm (8.3 x 11.7 in.)

148 x 210 mm (5.8 x 8.3 in.)

105 x 148 mm (4.1 x 5.8 in.)

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

Letter

216 x 279 mm (8.5 x 11 in.)

Legal

216 x 356 mm (8.5 x 14 in.)

Executive

184 x 267 mm (7.3 x 10.5 in.)

JIS B4

257 x 364 mm (10.12 x 14.33 in.)

297 x 420 mm (11.69 x 16.54 in.)

1 1 1

2 2 2

2 2

11x17

279 x 432 mm (11 x 17 in.)

Oficio

216 x 340 mm (8.5 x 13.4 in.)

Folio

1 1 2

216 x 330 mm (8.5 x 13 in.)

Statement

140 x 216 mm (5.5 x 8.5 in.)

Paper size is supported if printer is set to Metric.

Paper size is supported if printer is set to US.

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Paper size ADF ADF - Automatic ADF - Mixed sizes Scanner glass

Universal

138 x 210 mm (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.)

Paper size is supported if printer is set to Metric.

Paper size is supported if printer is set to US.

Printer

Paper size

A4 210 x 297 mm

A5 148 x 210 mm

A6 105 x 148 mm

JIS B5 182 x 257 mm

Dimensions Standard or

(8.3 x 11.7 in.)

(5.8 x 8.3 in.)

(4.1 x 5.8 in.)

(7.2 x 10.1 in.)

optional 250‑ or 550‑sheet tray

Optional 2100‑sheet tray

Multipurpose feeder

Duplex

Letter 216 x 279 mm

(8.5 x 11 in.)

Legal 216 x 356 mm

(8.5 x 14 in.)

Executive 184 x 267 mm

(7.3 x 10.5 in.)

Oficio 216 x 340 mm

(8.5 x 13.4 in.)

Folio 216 x 330 mm

(8.5 x 13 in.)

Statement 140 x 216 mm

(5.5 x 8.5 in.)

If your preferred default paper size cannot be set in the scanner control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size/Type menu. If the paper size is not available, then select Universal or turn off tray size sensing. For more information, contact customer support.

Universal is supported in duplex mode only if the width is from 105 mm (4.13 in.) to 216 mm (8.5 in.), and the length is from 148 mm (5.83 in.) to 356 mm (14 in.)

When printing on paper less than 210 mm (8.3 in.) wide, the printer prints at a reduced speed to prevent damage to the fuser.

This paper size is supported only in select printer models.

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Paper and specialty media guide 90

Paper size

Dimensions Standard or

optional 250‑ or

Optional 2100‑sheet tray

Multipurpose feeder

Duplex

550‑sheet tray

Universal

2,3

105 x 148 mm to 216 x 356 mm (4.13 x 5.83 in. to

8.5 x 14 in.)

70 x 127 mm to

XX X

216 x 356 mm (2.76 x 5 to

8.5 x 14 in.)

7 3/4 Envelope (Monarch)

9 Envelope

98 x 191 mm (3.9 x 7.5 in.)

98 x 225 mm

X X

(3.9 x 8.9 in.)

10 Envelope

105 x 241 mm

X X

(4.1 x 9.5 in.)

DL Envelope

110 x 220 mm

X X

(4.3 x 8.7 in.)

C5 Envelope

162 x 229 mm

X X

(6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm

X X

(6.93 x 9.84 in.)

Other Envelope

98 x 162 mm

X X

(3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.)

Universal is supported in duplex mode only if the width is from 105 mm (4.13 in.) to 216 mm (8.5 in.), and the length is from 148 mm (5.83 in.) to 356 mm (14 in.)

When printing on paper less than 210 mm (8.3 in.) wide, the printer prints at a reduced speed to prevent damage to the fuser.

This paper size is supported only in select printer models.

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Paper and specialty media guide 91

Output Options

Paper size 4‑bin mailbox Output expander and

high‑capacity output

expander

JIS B5

Executive

Letter

Legal

Folio

Oficio

Statement

Universal

Envelopes

X XX

Staple finisher Staple, hole punch

finisher

1 1

3 3

The finisher stacks the paper but does not staple or punch holes in it.

The finisher staples the paper if it is loaded long edge first.

The finisher staples the paper if its width is between 8.27 and 8.54 inches but does not punch holes in it.

This paper size is supported only in select printer models.

Supported paper types and weights

Printer

The printer engine supports 60–176‑g/m2 (16–47‑lb) paper weights.

Paper type 250‑ or 550‑sheet

trays

Paper

Card stock X

Plain Envelope

Rough Envelope

This paper type is supported only in select printer models.

Print on transparencies by batches of only up to 20 to prevent them from sticking together. For more information, see

“Tips on using transparencies” on page 84.

2100‑sheet tray Multipurpose feeder Duplex

X X

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Paper and specialty media guide 92

Paper type 250‑ or 550‑sheet

2100‑sheet tray Multipurpose feeder Duplex

trays

Paper labels

Pharmacy labels

Transparencies

This paper type is supported only in select printer models.

Print on transparencies by batches of only up to 20 to prevent them from sticking together. For more information, see

X X

“Tips on using transparencies” on page 84.

Note: The ADF and scanner glass accept any media type supported by the printer.

Output Options

Paper type Paper weight 4‑bin mailbox Output expander

and high‑capacity

output expander

Plain Paper

90–176 g/m

(24–47 lb)

60–90 g/m

(16–24 lb)

Card Stock

163 g/m

(90 Ib)

199 g/m

(110 Ib)

Transparency

146 g/m

(39 Ib)

Recycled

90–176 g/m

(24–47 lb)

60–90 g/m

(16–24 lb)

Paper labels

180 g/m

(48 Ib)

Dual web and

180 g/m

Integrated

The finisher stacks the paper but does not staple or punch holes in it.

Print on transparencies by batches of only up to 20 to prevent them from sticking together. For more information, see

(48 Ib)

“Tips on using transparencies” on page 84.

This paper type is supported only in select printer models.

Staple finisher Staple, hole punch

finisher

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Paper and specialty media guide 93

Paper type Paper weight 4‑bin mailbox Output expander

and high‑capacity

Staple finisher Staple, hole punch

finisher

output expander

Bond

90–176 g/m

(24–47 lb)

60–90 g/m

(16–24 lb)

Envelope

105 g/m

(28 Ib)

Letterhead

90–176 g/m

(24–47 lb)

60–90 g/m

(16–24 lb)

Preprinted

90–176 g/m

(24–47 lb)

60–90 g/m

(16–24 lb)

Colored Paper

90–176 g/m

(24–47 lb)

60–90 g/m

(16–24 lb)

The finisher stacks the paper but does not staple or punch holes in it.

Print on transparencies by batches of only up to 20 to prevent them from sticking together. For more information, see

“Tips on using transparencies” on page 84.

This paper type is supported only in select printer models.

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Printing

Printing forms and documents

Printing forms

Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the scanner. For more information, see

up Forms and Favorites” on page 21.

1 From the scanner home screen, navigate to:

Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings

2 Touch .

“Setting

Printing a document

1 From the scanner control panel Paper menu, set Paper Type and Paper Size to match the loaded paper.

2 Send the print job:

For Windows users

With a document open, click File > Print.

b Click Properties, Preferences, Options, or Setup.

c Adjust settings as needed.

d Click OK > Print.

For Macintosh users

Customize the settings as needed in the Page Setup dialog:

1 With a document open, choose File > Page Setup. 2 Choose a paper size or create a custom size to match the loaded paper. 3 Click OK.

b Customize the settings as needed in the Print dialog:

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the Print dialog and pop‑up menus, adjust the settings as needed.

Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or

select the appropriate tray or feeder.

3 Click Print.

Adjusting toner darkness

1 Open a Web browser, and then type the scanner IP address in the address field.

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Notes:

• View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu.

3 Adjust the toner darkness setting, and then click Submit.

Using the scanner control panel

From the scanner home screen, navigate to:

> Settings > Print Settings > Quality Menu

2 Adjust the toner darkness setting, and then touch Submit.

Printing from a flash drive or mobile device

Printing from a flash drive

Notes:

• Before printing an encrypted PDF file, you will be prompted to type the file password from the scanner control

panel.

• You cannot print files for which you do not have printing permissions.

1 Insert a flash drive into the scanner USB port.

Notes:

• A flash drive icon appears on the home screen when a flash drive is inserted.

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• If you insert the flash drive when the scanner requires attention, such as when a jam has occurred, then the

scanner ignores the flash drive.

• If you insert the flash drive while the scanner is processing other print jobs, then Busy appears on the

scanner display. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.

Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, any connector, the memory device, or the scanner in the areas shown while actively printing, reading, or writing from the memory device. Loss of data can occur.

2 From the scanner control panel, touch the document you want to print.

3 Touch the arrows to get a preview of the document.

4 Use or to specify the number of copies to print, and then touch Print.

Notes:

• Do not remove the flash drive from the scanner USB port until the document has finished printing.

• If you leave the flash drive in the scanner after leaving the initial USB menu screen, then touch Held Jobs on

the home screen to print files from the flash drive.

Supported flash drives and file types

Notes:

• High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported.

• USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology

File System (NTFS) or any other file system are not supported.

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Recommended flash drives File type

• Lexar JumpDrive FireFly (512MB and 1GB)

• SanDisk Cruzer Micro (512MB and 1GB)

• Sony Micro Vault Classic (512MB and 1GB)

Documents:

• .pdf

• .xps

Images:

• .dcx

• .gif

• .jpeg or .jpg

• .bmp

• .pcx

• .tiff or .tif

• .png

• .fls

Printing from a mobile device

To download a compatible mobile printing application, visit www.lexmark.com/mobile.

Note: Mobile printing applications may also be available from your mobile device manufacturer.

Printing confidential and other held jobs

Storing print jobs in the scanner

1 From the scanner control panel, navigate to:

> Security > Confidential Print > select the print job type

Use To

Max Invalid PIN Limit the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name and PIN are deleted.

Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the scanner control

panel. Note: The PIN is set from the computer. It must be four digits, using the

numbers 1–9.

Repeat Job Expiration Print and store print jobs in the scanner memory.

Verify Job Expiration Print one copy of a print job and hold the remaining copies. It allows you to

examine if the first copy is satisfactory. The print job is automatically deleted from the scanner memory when all copies are printed.

Reserve Job Expiration Store print jobs for printing at a later time.

Note: The print jobs are held until deleted from the Held Jobs menu.

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Use To

Notes:

• Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the scanner requires extra memory to

process additional held jobs.

• You can set the scanner to store print jobs in the scanner memory until you start the print job from the scanner

control panel.

• All print jobs that can be initiated by the user at the scanner are called held jobs.

2 Touch Submit.

Printing confidential and other held jobs

Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve

jobs are held in the printer until you delete them.

For Windows users

With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Print and Hold.

4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential

print job, also enter a four‑digit PIN.

5 Click OK or Print.

6 From the scanner home screen, release the print job.

• For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > Print

• For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

For Macintosh users

With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.

3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential

print job, also enter a four‑digit PIN.

4 Click OK or Print.

5 From the scanner home screen, release the print job.

• For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > Print

• For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

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Modifying confidential print settings

1 Open a Web browser, and then type the scanner IP address in the address field.

Notes:

• View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Confidential Print Setup.

3 Modify the settings:

• Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user

are deleted.

• Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of

the jobs for that user are deleted.

4 Click Submit to save the modified settings.

Printing information pages

Printing a font sample list

1 From the home screen, navigate to:

> Reports > Print Fonts

2 Touch PCL Fonts or PostScript Fonts.

Printing a directory list

A directory list shows the resources stored in a flash memory or on the scanner hard disk.

From the scanner home screen, navigate to:

> Reports > Print Directory

Canceling a print job

Canceling a print job from the scanner control panel

1 From the scanner control panel, touch Cancel Jobs or press on the keypad.

2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.

Note: If you press

on the keypad, then touch Resume to return to the home screen.

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Canceling a print job from the computer

For Windows users

1 Open the printers folder, and then select your printer.

2 From the print queue, select the print job you want to cancel, and then delete it.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer.

2 From the print queue, select the print job you want to cancel, and then delete it.

Lexmark MX6500E User Manual 2

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Learning about the scanner and printer

Finding information about the scanner

Selecting a location for the printer and the scanner

Printer configurations

Basic functions of the scanner

Understanding the ADF and scanner glass

Understanding the scanner control panel

Understanding the scanner control panel

Understanding the colors of the Sleep button and indicator lights

Understanding the scanner home screen

Using the touch-screen buttons

Setting up and using the home screen applications

Finding the IP address of the scanner

Finding the IP address of the computer

Accessing the Embedded Web Server

Customizing the home screen

Understanding the different applications

Activating the home screen applications

Finding information about the home screen applications

Setting up Forms and Favorites

Setting up Card Copy

Using MyShortcut

Setting up Multi Send

Setting up Scan to Network

Setting up ADF Card Copy

Setting up Scan to Sharepoint

Using Bar Code Discovery

Exporting and importing a configuration

Setting up Remote Operator Panel

Additional scanner and printer setup

Connecting the scanner and the printer

Installing a scanner communications card in the printer

Installing internal options in the scanner

Available internal options

Accessing the system board

Installing an Internal Solutions Port

Installing an optional card

Installing a memory card

Installing hardware options

Order of installation

Installing optional trays

Attaching cables

Setting up the scanner software

Installing the scanner

Adding available options in the print driver

Networking

Preparing to set up the scanner on an Ethernet network

Preparing to set up the scanner on a wireless network

Connecting the scanner using the Wireless Setup Wizard

Connecting the scanner to a wireless network using the Embedded Web Server

Changing port settings after installing a new network ISP

Setting up serial printing

Verifying printer setup

Printing a menu settings page

Printing a network setup page

Loading paper and specialty media

Setting the paper size and type

Configuring Universal paper settings

Loading the multipurpose feeder

Loading business cards into the ADF

Linking and unlinking trays

Linking and unlinking trays

Creating a custom name for a paper type

Assigning a custom paper type name

Paper and specialty media guide

Using specialty media

Tips on using card stock

Tips on using envelopes

Tips on using labels

Tips on using letterhead

Tips on using transparencies

Paper guidelines

Paper characteristics

Selecting paper