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Lexmark E360d and E360dn
Series
User's Guide
May 2008 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2008 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Contents
Safety information.............................................................................7
Learning about the printer...............................................................9
Finding information about the printer...........................................................................................................................9
Printer configurations........................................................................................................................................................10
Understanding the printer control panel...................................................................................................................14
Using the standard exit bin and paper stop..............................................................................................................15
Additional printer setup..................................................................16
Installing internal options................................................................................................................................................16
Available internal options............................................................................................................................................................ 16
Accessing the system board to install internal options.................................................................................................... 17
Installing a memory card ............................................................................................................................................................. 18
Installing a flash memory or firmware card........................................................................................................................... 19
Installing hardware options.............................................................................................................................................21
Installing a 250- or 550-sheet drawer ...................................................................................................................................... 21
Attaching cables..................................................................................................................................................................22
Installing printer software................................................................................................................................................23
Verifying printer setup.......................................................................................................................................................24
Printing a menu settings page................................................................................................................................................... 24
Printing a network setup page .................................................................................................................................................. 24
Loading paper and specialty media.............................................25
Setting the Paper Size and Paper Type........................................................................................................................25
Configuring Universal paper settings..........................................................................................................................25
Loading the standard 250-sheet tray...........................................................................................................................27
Loading the optional 250- or 550-sheet tray.............................................................................................................31
Using the multipurpose feeder......................................................................................................................................32
Paper capacities...................................................................................................................................................................36
Linking and unlinking trays.............................................................................................................................................37
Linking trays...................................................................................................................................................................................... 37
Unlinking trays ................................................................................................................................................................................. 37
Assigning a Custom Type <x> name ....................................................................................................................................... 37
Changing a Custom Type <x> name ....................................................................................................................................... 38
Paper and specialty media guidelines.........................................39
Paper guidelines..................................................................................................................................................................39
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Paper characteristics...................................................................................................................................................................... 39
Unacceptable paper ...................................................................................................................................................................... 40
Selecting paper................................................................................................................................................................................ 40
Selecting preprinted forms and letterhead........................................................................................................................... 40
Using recycled paper and other office papers ..................................................................................................................... 41
Storing paper........................................................................................................................................................................41
Supported paper sizes, types, and weights...............................................................................................................42
Paper types and weights supported by the printer ........................................................................................................... 42
Paper sizes supported by the printer ...................................................................................................................................... 43
Printing...............................................................................................45
Printing a document..........................................................................................................................................................45
Printing specialty documents.........................................................................................................................................46
Tips on using letterhead............................................................................................................................................................... 46
Tips on using transparencies ...................................................................................................................................................... 47
Tips on using envelopes............................................................................................................................................................... 47
Tips on using labels........................................................................................................................................................................ 48
Tips on using card stock............................................................................................................................................................... 49
Printing information pages..............................................................................................................................................49
Printing a font sample list............................................................................................................................................................ 49
Printing a directory list.................................................................................................................................................................. 49
Printing the print quality test pages........................................................................................................................................ 50
Canceling a print job..........................................................................................................................................................50
Canceling a print job from the printer control panel ........................................................................................................ 50
Canceling a print job from the computer .............................................................................................................................. 50
Clearing jams.....................................................................................52
Avoiding jams.......................................................................................................................................................................52
Identifying jams in the paper path................................................................................................................................53
Understanding jam messages and locations............................................................................................................53
200 paper jam.......................................................................................................................................................................55
201 paper jam.......................................................................................................................................................................56
202 paper jam.......................................................................................................................................................................57
231 paper jam.......................................................................................................................................................................59
233 paper jam.......................................................................................................................................................................60
234 paper jam.......................................................................................................................................................................60
235 paper jam.......................................................................................................................................................................61
242 paper jam.......................................................................................................................................................................61
251 paper jam.......................................................................................................................................................................62
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Understanding printer menus.......................................................64
Menus list................................................................................................................................................................................64
Paper menu...........................................................................................................................................................................65
Default Source menu..................................................................................................................................................................... 65
Size/Type menu............................................................................................................................................................................... 65
Configure MP menu....................................................................................................................................................................... 67
Paper Texture menu ...................................................................................................................................................................... 68
Paper Weight menu....................................................................................................................................................................... 69
Paper Loading menu ..................................................................................................................................................................... 69
Custom Types menu...................................................................................................................................................................... 70
Universal Setup menu................................................................................................................................................................... 70
Reports menu........................................................................................................................................................................71
Reports menu................................................................................................................................................................................... 71
Settings menu.......................................................................................................................................................................72
General Settings menu ................................................................................................................................................................. 72
Setup menu ...................................................................................................................................................................................... 74
Finishing menu................................................................................................................................................................................ 75
Quality menu.................................................................................................................................................................................... 77
Utilities menu................................................................................................................................................................................... 78
PostScript menu .............................................................................................................................................................................. 79
PCL Emul menu ............................................................................................................................................................................... 79
Network/Ports menu..........................................................................................................................................................81
Network Card menu....................................................................................................................................................................... 81
TCP/IP menu ..................................................................................................................................................................................... 82
IPv6 menu.......................................................................................................................................................................................... 83
Network menu ................................................................................................................................................................................. 83
AppleTalk menu .............................................................................................................................................................................. 84
USB menu .......................................................................................................................................................................................... 85
Parallel menu.................................................................................................................................................................................... 86
Understanding printer messages.................................................89
List of status and error messages...................................................................................................................................89
Maintaining the printer...................................................................97
Cleaning the exterior of the printer..............................................................................................................................97
Storing supplies...................................................................................................................................................................97
Conserving supplies...........................................................................................................................................................98
Checking the status of supplies from a network computer.................................................................................98
Ordering supplies................................................................................................................................................................99
Ordering toner cartridges............................................................................................................................................................ 99
Ordering a photoconductor kit ...............................................................................................................................................100
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Replacing supplies............................................................................................................................................................100
Replacing the toner cartridge ..................................................................................................................................................100
Replacing the photoconductor kit .........................................................................................................................................101
Recycling Lexmark products.........................................................................................................................................104
Moving the printer............................................................................................................................................................104
Before moving the printer.........................................................................................................................................................104
Moving the printer to another location................................................................................................................................104
Setting the printer up in a new location ..............................................................................................................................105
Shipping the printer ....................................................................................................................................................................105
Administrative support.................................................................106
Finding advanced networking and administrator information.......................................................................106
Adjusting Power Saver....................................................................................................................................................106
Restoring the factory default settings.......................................................................................................................106
Using the Embedded Web Server...............................................................................................................................107
Viewing reports..................................................................................................................................................................107
Checking the device status............................................................................................................................................108
Restricting access to printer menus...........................................................................................................................108
Setting up e-mail alerts...................................................................................................................................................109
Configuring supply notifications.................................................................................................................................109
Copying printer settings to other printers...............................................................................................................110
Troubleshooting.............................................................................111
Solving basic printer problems....................................................................................................................................111
Printer control panel display is blank or displays only diamonds...................................................................111
Solving printing problems.............................................................................................................................................111
Jobs do not print...........................................................................................................................................................................111
Multiple-language PDFs do not print....................................................................................................................................112
Job takes longer than expected to print..............................................................................................................................112
Job prints from the wrong tray or on the wrong paper .................................................................................................113
Incorrect characters print...........................................................................................................................................................113
Tray linking does not work........................................................................................................................................................113
Large jobs do not collate ...........................................................................................................................................................113
Unexpected page breaks occur...............................................................................................................................................114
Solving option problems................................................................................................................................................114
Option does not operate correctly or quits after it is installed ....................................................................................114
Drawers.............................................................................................................................................................................................114
Flash memory card.......................................................................................................................................................................115
Memory card ..................................................................................................................................................................................115
Solving paper feed problems.......................................................................................................................................115
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Paper frequently jams .................................................................................................................................................................115
Paper jam message remains after jam is cleared ...........................................................................115
Page that jammed does not reprint after you clear the jam.........................................................................................116
Solving print quality problems....................................................................................................................................116
Isolating print quality problems ..............................................................................................................................................116
Blank pages.....................................................................................................................................................................................117
Characters have jagged or uneven edges ...........................................................................................................................117
Clipped images ..............................................................................................................................................................................117
Gray background ..........................................................................................................................................................................118
Ghost images..................................................................................................................................................................................118
Incorrect margins..........................................................................................................................................................................119
Paper curl.........................................................................................................................................................................................119
Print is too dark..............................................................................................................................................................................120
Print is too light .............................................................................................................................................................................121
Skewed print...................................................................................................................................................................................122
Toner fog or background shading appears on the page...............................................................................................122
Toner rubs off.................................................................................................................................................................................122
Toner specks...................................................................................................................................................................................123
Transparency print quality is poor..........................................................................................................................................123
Streaked horizontal lines............................................................................................................................................................123
Streaked vertical lines .................................................................................................................................................................124
Solid black or white streaks appear on transparencies or paper.................................................................................125
Embedded Web Server does not open.....................................................................................................................125
Check the network connections .............................................................................................................................................125
Check the network settings ......................................................................................................................................................125
Contacting Customer Support................................................................................................126
Notices..............................................................................................127
Product information.........................................................................................................................................................127
Edition notice.....................................................................................................................................................................127
Power consumption.........................................................................................................................................................133
Index.................................................................................................140
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Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such
as the power supply cord or telephone, during a lightning storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of
other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This produ ct uses a printing pr ocess that heats th e print media, and th e heat may cause the med ia to release emissions .
You must understand the section in your operatin g instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZ ARD: When accessing the system bo ard, turn the printer off, an d then unplug the power
cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them
off as well and unplug any cables going to the printer.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK H AZARD: To avoid the risk of el ectric shock when cleani ng the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
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• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
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Learning about the printer
Finding information about the printer
Setup
Description Where to find
The Setup information gives you instructions for setting
up the printer. Follow the set of instructions for local,
network, or wireless, depending on what you need.
information
You can find the Setup information on the side of the printer box
or on the Lexmark Web site at www.lexmark.com.
Help
Description Where to find
The Help gives you instructions for using the software. While in any Lexmark software program, click Help, Tips
Help, or Help Help Topics.
Customer support
Description Where to find (North America) Where to find (rest of world)
Telephone support Call us at
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
Telephone numbers and support hours
vary by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
• Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Telephone numbers and support
times may change without notice. For the
most recent telephone numbers available,
see the printed warranty statement that
came with your printer.
E-mail support
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click SUPPORT.
2 Click Technical Support.
3 Select your printer type.
4 Select your printer model.
5 From the Support Tools section, click
e-Mail Support.
6 Complete the form, and then click
Submit Request.
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E-mail support varies by country or region,
and may not be available in some
instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
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Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts:
Front door release button
1
Paper stop
2
Standard exit bin
3
Printer control panel
4
5 System board door
Standard 250-sheet tray (Tray 1)
6
7 Multipurpose feeder door
Front door
8
The following illustration shows the printer back with its basic features or parts:
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Rear door
1
2 Ethernet port
Note: The Ethernet port is a feature on network models only.
USB port
3
Parallel port
4
Printer power cord socket
5
Power switch
6
7 Locking device
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Configured models
The following illustration shows the printer configured with an optional 250-sheet drawer:
1 Front door release button
Paper stop
2
3 Standard exit bin
Printer control panel
4
System board door
5
Standard 250-sheet tray (Tray 1)
6
Optional 250-sheet drawer (Tray 2)
7
8 Multipurpose feeder door
Front door
9
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The following illustration shows the printer configured with an optional 550-sheet drawer:
Front door release button
1
2 Paper stop
Standard exit bin
3
Printer control panel
4
5 System board door
Standard 250-sheet tray (Tray 1)
6
7 Optional 550-sheet drawer (Tray 2)
Multipurpose feeder door
8
9 Front door
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Understanding the printer control panel
Item Description
1
Menus button ( )
2 Display Shows messages that communicate the status of the printer or indicates possible printer
• Opens the menus.
Note: The menus are available only when the printer is in the Ready state.
• Returns the printer control panel to the top level menu screen if pressed while in a
menu.
problems that must be resolved
Indicator light Indicates the printer status:
3
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
4
Stop button ( ) • Press once to exit the menus and return to Ready.
• Press to stop printer activity, such as printing or downloading fonts.
• When printing, pressing causes Stopping to appear momentarily. Then the
Stopped screen appears offering a list of settings that you may select.
5 Right arrow button
• Press to scroll through menus, menu items, or settings, or to move between screens
and menu options.
• Press to scroll through settings or text. For menu items with numeric values, such as
Copies, press and hold an arrow button to scroll through the settings. Release the
button when the needed number appears.
6
Select button ( ) • Opens a menu and displays the first item in the menu (called a menu item)
• Opens a menu item and displays the available values or settings. The current default
setting is indicated by an asterisk (*).
• Saves the displayed value as the new user default setting
Note: When a new setting is saved as the user default setting, it remains in effect until
new settings are saved or until factory defaults are restored. Settings chosen from a
software program can also change or override the user default settings selected from the
printer control panel.
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Item Description
Left arrow button Performs the same functions as the right arrow button. See the description for the right
7
arrow button.
8
Back button ( )
Returns the display to the previous screen
Using the standard exit bin and paper stop
The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit bin
includes a paper stop that keeps paper from sliding out the front of the bin as it stacks. The paper stop also aids in
neater stacking of the paper.
To open the paper stop, pull it so it flips forward.
Notes:
• Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause
creases in the transparencies.
• When moving the printer to another location, make sure the paper stop is closed.
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Additional printer setup
After completing any additional printer setup, print a menu settings page to verify that all printer options are installed
correctly. See “Printing a menu settings page” on page 24 for more information. The option names appear on this
page if they are installed correctly. Since you have not made any setting changes yet, if you print the page now it
lists all the factory default settings. Once you select and save other settings from the menus, when you print this page,
the user default settings are listed on the page.
Saved settings are called user default settings because you, the user, selected the values and saved them as the new
settings.
A user default setting remains in effect until you access the menu again, choose another value, and save it. An asterisk
(*) appears next to each factory default setting, but once a user default setting is in effect, the asterisk appears next
to the user default setting on the display.
Factory default settings can be restored. See “Restoring the factory default settings” on page 106 for more
information.
Installing internal options
CAUTION—SHOCK HAZARD: If you are installing internal options, memory cards, flash memory or a firmware
card after setting up the printer, turn the printer off and unplug it from the wall outlet before continuing. If you
have other devices attached to the printer, then turn them off as well and unplug any cables going to the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Available internal options
Memory cards
• Printer memory
• Flash memory
• Fonts
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Accessing the system board to install internal options
CAUTION—SHOCK HAZ ARD: When accessing the system bo ard, turn the printer off, an d then unplug the power
cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them
off as well and unplug any cables going to the printer.
1 As you face the printer, the system board door is on the right side. Open the system board door.
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Ethernet connector
1
Note: The Ethernet port is a feature on network models only.
2 USB port
Parallel connector
3
Memory card connector
4
Optional card connector
5
Optional card connector
6
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Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Align the memory card with its connector on the system board. Push the latches on the connector open if they
are not open already.
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4 Push the memory card into the connector until the latches snap into place.
5 Close the system board door.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—POTENTIAL INJURY: If you are installing internal options, memory cards, flash memory, or a
firmware card after setting up the printer, turn the printer off and unplug it from the wall outlet before continuing.
If you have other devices attached to the printer, then turn them off as well and unplug any cables going to the
printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Open the system board door.
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2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the card with the connector on the system board.
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Close the system board door.
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Installing hardware options
Installing a 250- or 550-sheet drawer
The printer supports one optional drawer; you can install a 250- or 550-sheet drawer.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing
1 Unpack the drawer, and then remove any packing material from the outside of the drawer.
2 Remove the tray from the support unit.
Support unit
1
2 Tray
3 Remove any packing material and tape from inside the tray.
4 Insert the tray into the support unit.
5 Place the drawer in the location chosen for the printer.
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6 Align the printer with the drawer, and then lower the printer into place.
Attaching cables
1 Connect the printer to a computer or a network.
• For a local connection, use a USB or parallel cable.
• For a network connection, use an Ethernet cable.
2 Connect the power cord to the printer first and then to a wall outlet.
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Ethernet port
1
Note: The Ethernet port is a feature on network models only.
USB port
2
3 Parallel port
Printer power cord socket
4
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1 Close all open software programs.
2 Insert the Software and Documentation CD.
3 From the main installation dialog, click Install.
4 Follow the instructions on the screen.
For Macintosh users
1 Close all open software applications.
2 Insert the Software and Documentation CD.
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3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install icon.
5 Follow the instructions on the screen.
Using the World Wide Web
1 Go to the Lexmark Web site at www.lexmark.com.
2 From the Drivers & Downloads menu, click Driver Finder.
3 Select your printer, and then select your operating system.
4 Download the driver and install the printer software.
Verifying printer setup
Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory
default settings. Once you select and save other settings from the menus, they replace the factory default settings
as user default settings. A user default setting remains in effect until you access the menu again, choose another
value, and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 106.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the arrow buttons until Reports appears, and then press .
4 Press the arrow buttons until Menu Settings Page appears, and then press .
After the menu settings page prints, Ready appears.
Printing a network setup page
If the printer is attached to a network, print a network setup page to verify the network connection. This page also
provides important information that aids network printing configuration.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the arrow buttons until Reports appears, and then press .
4 Press the arrow buttons until Network Setup Page appears, and then press .
After the network setup page prints, Ready appears.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop may not be active, or the network cable may be malfunctioning. Consult
a system support person for a solution, and then print another network setup page.
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Loading paper and specialty media
This section explains how to load the 250- and 550-sheet trays and the multipurpose feeder. It also includes
information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.
Setting the Paper Size and Paper Type
After you set the Paper Size and Paper Type to the correct settings for the size and type used in the trays, then any
trays containing the same size and type are automatically linked by the printer.
Note: If the size of the paper being loaded now is the same size as the previously loaded paper, do not change the
Paper Size setting.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
Paper Menu appears.
3 Press .
4 Press the arrow buttons until Size/Type appears, and then press .
Select Source appears.
5 Press the arrow buttons until the correct source appears, and then press .
Size appears under the source name.
6 Press .
7 Press the arrow buttons until the correct size appears, and then press .
Submitting Changes appears, followed by Size.
8 Press the arrow buttons until Type appears, and then press .
9 Press the arrow buttons until the correct type appears, and then press .
Submitting Changes appears, followed by Type.
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of measure (inches or millimeters)
• Portrait Height and Portrait Width
• Feed Direction
Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.).
Loading paper and specialty media
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Specify a unit of measurement
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
Paper Menu appears.
3 Press .
4 Press the arrow buttons until Universal Setup appears, and then press .
5 Press the arrow buttons until Units of Measure appears, and then press .
6 Press the arrow buttons until the correct unit of measure appears, and then press .
Submitting Changes appears, followed by the Universal Setup menu.
Specify the paper height and width
Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows
the printer to support the size, including support for standard features such as duplex printing and printing multiple
pages on one sheet.
Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width
setting, or adjust both. Instructions to adjust both follow.
1 From the Universal Setup menu, press the arrow buttons until Portrait Width appears, and then press .
2 Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and then
press
Submitting Changes appears, followed by the Universal Setup menu.
.
3 From the Universal Setup menu, press the arrow buttons until Portrait Height appears, and then
press
.
4 Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and then
press
Submitting Changes appears, followed by the Universal Setup menu.
.
5 Press and release
until Ready appears.
Specify a feed direction
Short Edge is the factory default setting for feed direction for Universal paper settings. The Feed Direction menu will
not appear from the Universal Setup menu unless Long Edge is an available setting. If necessary, specify whether the
short or long edge of the paper will enter the printer first.
1 From the Universal Setup menu, press the arrow buttons until Feed Direction appears, and then press .
2 Press the arrow buttons until Short Edge or Long Edge appears, and then press .
Loading paper and specialty media
26
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Loading the standard 250-sheet tray
The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and either the
optional 250-sheet tray or the optional 550-sheet tray (Tray 2). Only one optional drawer (which includes an optional
tray) may be attached to the printer at one time.
Notes:
• Proper paper loading prevents jams and facilitates trouble-free printing.
• Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
1 Pull the tray completely out.
2 Squeeze the width guide tabs on the right guide as shown, and slide the width guides to the sides of the tray.
Notice that the two width guides move in unison when you move just the right width guide.
3 Squeeze the length guide tabs together as shown, and slide the length guide to the correct position for the paper
size being loaded.
Loading paper and specialty media
27
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If you are loading a longer size of paper like A4 or legal, squeeze the length guide tab and slide the length guide
backwards to the position for the length of paper you are loading. The tray extends backwards as shown.
If you are loading A6-size paper:
a Squeeze the length guide tab shown as follows, and slide the length guide toward the center of the tray to
the A5 size position.
b Raise the A6 backstop.
Note: Th e st andard tra y on ly a cco mmodat es 1 50 s hee ts o f A6 pap er. N otice the maxi mum fill line on t he A 6 ba cks top
which indicates the maximum height for loading A6 paper. Do not try to overload the tray.
Notes:
• Notice the size indicators on the bottom of the tray. Use these indicators to help position the guide.
• For setup, load letter- or A4-size paper based on the standard size for your country or region.
Loading paper and specialty media
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4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
5 Load the paper stack toward the back of the tray as shown with the recommended print side facedown.
Note: Notice the maximum fill line on the side of the width guide which indicates the maximum height for
loading paper. Do not try to overload the tray. Do not load A6 paper to the maximum fill line; the tray only holds
150 sheets of A6 paper.
Maximum fill line
1
When loading letterhead, place the top edge of the sheet toward the front of the tray. Load the letterhead with
the design placed facedown.
Loading paper and specialty media
29
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6 Squeeze the width guide tabs on the right guide, and slide the width guides to lightly touch the side of the stack.
7 Insert the tray.
8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting
for the tray from the printer control panel. For more information, see “Setting the Paper Size and Paper Type” on
page 25.
Note: The difference between the standard 250-sheet tray and the optional 250- and 550-sheet trays is that the
standard tray accommodates A6-size paper, so the width guides slide farther to the center of the tray. You also need
to adjust the length guide specifically created for A6.
Loading paper and specialty media
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Loading the optional 250- or 550-sheet tray
Only one optional drawer, which includes either a 250- or 550-sheet tray, may be attached to the printer at a time.
Regardless of the number of sheets in the optional tray, it is referred to as Tray 2.
1 Pull the tray completely out.
2 See “Loading the standard 250-sheet tray” on page 27 to complete the steps for loading a tray. An optional tray
is loaded in the same way that the standard tray is loaded.
3 Insert the tray.
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Using the multipurpose feeder
You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty
media, such as card stock, transparencies, paper labels, and envelopes. You may also want to use the multipurpose
feeder for single-page print jobs on letterhead or on other specialty media you do not keep in a tray.
Opening the multipurpose feeder
1 Grasp the handle, and pull the multipurpose feeder door down.
2 Grasp the raised handle, and pull the extension forward.
3 Grasp the handle, and pull the extension so it flips forward.
Loading paper and specialty media
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4 Guide the extension down gently so the multipurpose feeder is extended fully and open.
Loading the multipurpose feeder
1 Squeeze the tab located on the right width guide, and move the guides out fully.
2 Prepare the paper or specialty media for loading.
• Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease
the paper or labels. Straighten the edges on a level surface.
• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the print side of the transparencies. Be careful not to scratch them.
Loading paper and specialty media
33
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• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to
avoid jams. Do not fold or crease envelopes.
3 Load the paper or specialty media.
Notes:
• Do not force any paper into the multipurpose feeder. Overfilling may cause jams.
• Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters
which are located on the guides.
Loading paper and specialty media
34
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• Load paper, trans parencies, and card stock with the recommen ded print side faceup and the top edge entering
the printer first. For more information on loading transparencies, see the packaging the transparencies came
in.
• Load letterhead with the logo faceup and the top edge entering the printer first.
• Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address
are shown to illustrate the proper orientation for loading envelopes.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings,
or self-stick adhesives. These envelopes may severely damage the printer.
Loading paper and specialty media
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4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack.
5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the
multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.
6 From the printer control panel, set the Paper Size and Paper Type.
Paper capacities
The capacities of the trays and the multipurpose feeder are based on 75 g/m2 (20 lb) paper.
Load up to Notes
Tray 1
250 sheets of paper
150 sheets of A6-size paper
50 paper labels
50 transparencies
Tray 2
250 or 550 sheets of paper
50 paper labels
Loading paper and specialty media
Note: Vinyl, pharmacy, or dual-sided labels are not supported. Use
paper labels only. Single-sided paper labels designed for laser
printers are supported for occasional use. It is recommended to
print no more than 20 pages of paper labels per month.
Note: Only one optional drawer may be installed on the printer at
a time. The maximum amount of paper that can be loaded
depends on whether you have an optional 250- or 550-sheet tray.
36
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Load up to Notes
Multipurpose feeder
50 sheets of paper
15 paper labels
10 transparencies
10 sheets of card stock
7 envelopes
Note: Feed paper into the multipurpose feeder only to the point
where its leading edge can contact the paper guides. Do not force
the paper into the feeder.
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Size
and Type settings for all trays must be set from the Paper menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Paper
menu, change the Paper Type and Paper Size settings so that they do not match the settings of any other tray.
1 From the Paper menu, make sure the Type setting (for example, Plain Paper, letterhead, Custom Type <x>) for
the tray you want to unlink does not match the Type setting of any other tray.
If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray,
such as Custom Type <x>, or assign your own custom name.
2 Make sure the Size setting (for example, letter, A4, statement) for the tray you want to unlink does not match the
Size setting of any other tray.
Note: Paper Size settings are not automatic; they must be set manually from the Paper menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
Assigning a Custom Type <x> name
Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray
that you want to link. Only trays with the same custom names assigned will link.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the arrow buttons until Paper Menu appears, and then press .
4 Press the arrow buttons until Size/Type appears, and then press .
5 Press the arrow buttons until Select Source appears, and then press .
6 Press the arrow buttons until the name of the tray you want appears, and then press .
The Set Size menu item appears.
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7 Press the arrow buttons until the size you want appears, and then press .
The Paper Menu appears.
8 Press the arrow buttons until Custom Types appears, and then press .
9 Press the arrow buttons until Custom Type <x> or another custom name appears, and then press .
Submitting Changes appears, followed by Paper Menu.
10 Verify that the correct Paper Type is associated with the custom name.
Note: Plain Paper is the factory default Paper Type associated with all Custom Type <x> names and user-defined
custom names.
11 Press and release until Ready appears.
Changing a Custom Type <x> name
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x>
for each of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display
the new name instead of Custom Type <x>.
To change a Custom Type <x> name:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the address in the
TCP/IP section.
2 Click Settings.
3 Click Paper Menu.
4 Click Custom Name.
5 Type a name for the paper type in a Custom Name <x> box.
Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size and Type
menus.
6 Click Submit.
7 Click Custom Types.
Custom Types appears, followed by your custom name.
8 Select a Paper Type setting from the pick list next to your custom name.
9 Click Submit.
Loading paper and specialty media
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Paper and specialty media guidelines
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of
the paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer trays can automatically feed paper weights up to 90 g/m2 (24 lb bond) grain long paper. The multipurpose
2
feeder can automatically feed paper weights up to 163 g/m
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain
long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m
(43 lb bond) grain long. Paper lighter than 60 g/m
2
(24 lb) or heavier paper.
2
Note: Duplex printing is supported only for 60–90 g/m
2
(16–24 lb bond) paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause
feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100–300 Sheffield points;
smoothness between 150–250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
2
For 60–90 g/m
(16–24 lb bond) paper, grain long paper is recommended.
Paper and specialty media guidelines
39
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Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
• Multiple-part forms or documents
2
(16 lb)
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side. This information is usually indicated on the package.
• Do not use paper, paper labels, or card stock that has been cut or trimmed by hand.
• Do not mix sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected
by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
2
weight paper.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting
or releasing hazardous emissions.
Paper and specialty media guidelines
40
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Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically
for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study
demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However,
no blanket statement can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found
no reason to discourage the use of today's recycled office papers, but generally the following property guidelines
apply to recycled paper.
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: So m e m u c h s mo o t h e r p ap e r s ( s u ch a s p r e m iu m 2 4 l b l a se r p a p e r s, 5 0 – 9 0 S he f f i e l d u n i t s ) a n d m u c h r o ug h e r
papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in
laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity
between 40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
Paper and specialty media guidelines
41
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Supported paper sizes, types, and weights
The followi ng tables provide inform ation on standard and optional paper sources and the types of paper th ey support.
Note: For an unlisted paper size, select the closest larger listed size.
For information on card stock and labels, see the Card Stock & Label Guide.
Paper types and weights supported by the printer
The printer engine and the duplex path support 60–90 g/m2 (16–24 lb) paper weights. The multipurpose feeder
supports 60–163 g/m
2
(16–43 lb) paper weights.
Paper type Standard 250-sheet
tray
Paper
Optional 250- or
550-sheet tray
Multipurpose feeder Duplex path
• Plain
• Light
• Heavy
• Rough/Cotton
• Recycled
• Custom
Bond
Letterhead
Preprinted
Colored Paper
Card stock X X X
Glossy paper X X X X
Paper labels
Transparencies X X
1
X
2
Envelopes (smooth)
1
Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no
more than 20 pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.
2
Use envelopes that lie flat when individually placed on a table facedown.
X X X
Paper and specialty media guidelines
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Paper sizes supported by the printer
Paper size Dimensions Standard
250-sheet tray
A4 210 x 297 mm
(8.3 x 11.7 in.)
A5
148 x 210 mm
(5.8 x 8.3 in.)
A6
1
105 x 148 mm
(4.1 x 5.8 in.)
Executive
184 x 267 mm
(7.3 x 10.5 in.)
Folio
216 x 330 mm
(8.5 x 13 in.)
JIS B5 182 x 257 mm
(7.2 x 10.1 in.)
Legal
216 x 356 mm
(8.5 x 14 in.)
Letter
216 x 279 mm
(8.5 x 11 in.)
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
Optional 250or 550-sheet
Multipurpose
feeder
tray
X X
Duplex path
X
X
X
Statement 140 x 216 mm
X
(5.5 x 8.5 in.)
Universal
2
76.2 x 127 mm
3
X
(3 x 5 in.) up to
216 x 356 mm
(8.5 x 14 in.)
B5 Envelope
176 x 250 mm
X X X
(6.9 x 9.8 in.)
C5 Envelope
162 x 229 mm
X X X
(6.4 x 9 in.)
DL Envelope 110 x 220 mm
X X X
(4.3 x 8.7 in.)
7 3/4 Envelope
(Monarch)
9 Envelope
98 x 191 mm
(3.9 x 7.5 in.)
98 x 225 mm
X X X
X X X
(3.9 x 8.9 in.)
1
A6 is supported only for grain long papers.
2
If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 25.
3
Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
Paper and specialty media guidelines
43
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Paper size Dimensions Standard
250-sheet tray
Optional 250or 550-sheet
tray
Multipurpose
feeder
Duplex path
10 Envelope 105 x 241 mm
X X X
(4.1 x 9.5 in.)
Other Envelope 229 x 356 mm
X X X
(9 x 14 in.)
1
A6 is supported only for grain long papers.
2
If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 25.
3
Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
Paper and specialty media guidelines
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Printing
This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see “Avoiding jams” on page 52 and “Storing
paper” on page 41.
Printing a document
1 Load paper into a tray or feeder.
2 From the Paper menu, set the Paper Type and Paper Size based on the paper that is loaded.
3 Do one of the following:
For Windows users
a With a document open, click File Print.
b Click Properties, Preferences, Options, or Setup.
c From the Form Source list box, select the source containing the paper you loaded.
d From the Form Type list box, select the paper type.
e From the Form Size list box, select the paper size.
f Click OK, and then click Print.
For Macintosh users
In Mac OS X:
a Customize the settings as needed in the Page Setup dialog.
1 With a document open, choose File > Page Setup.
2 From the Paper Size pop-up menu, choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, click File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop-up menu, choose Printer Features.
3 From the Feature Sets pop-up menu, choose Paper.
4 From the Paper type pop-up menu, choose a paper type.
5 Click Print.
In Mac OS 9:
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 From the Paper pop-up menu, choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
Printing
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b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper.
3 Click Print.
Printing specialty documents
Tips on using letterhead
Page orientation is important when printing on letterhead. Use the following table to determine which direction to
load the letterhead:
Source or process Print side Paper orientation
• Standard 250-sheet
tray
• Optional 250-sheet
tray
• Optional 550-sheet
tray
Duplex (two-sided)
printing from trays
Printed letterhead
design is placed
facedown.
Printed letterhead
design is placed faceup.
The top edge of the sheet with the logo is placed at the front of the
tray.
The top edge of the sheet with the logo is placed at the front of the
tray.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Printing
46
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Source or process Print side Paper orientation
Multipurpose feeder
(simplex printing)
Multipurpose feeder
(duplex printing)
Preprinted letterhead
design is placed faceup.
Preprinted letterhead
design is placed
facedown.
The top edge of the sheet with the logo should enter the
multipurpose feeder first.
The top edge of the sheet with the logo should enter the
multipurpose feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
• Feed transparencies from the standard 250-sheet tray or the multipurpose feeder.
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 175°C (350°F) without melting, discoloring, offsetting,
or releasing hazardous emissions.
Note: Transparencies can be printed at a temperature up to 180°C (356°F) if Transparency Weight is set to Heavy
and Transparency Texture is set to Rough. Select these settings using the Embedded Web Server, or from the
printer control panel Paper menu.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010
for A4-size transparencies.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
Printing
47
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When printing on envelopes:
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For the best performance, use envelopes made from 90 g/m
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed
90 g/m
2
(24 lb bond) weight.
2
(24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
• Use only new envelopes.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Use only paper label sheets. Vinyl, pharmacy, and dual-sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at www.lexmark.com/publications.
When printing on labels:
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure
without delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
Printing
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• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge,
and use a non-oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
C a rd s t o c k i s h ea v y , s i n gl e - p l y sp e c i a l t y m e d i a . M an y o f i t s v a r i a b l e ch a r a c t e ri s t i c s , s u c h a s m oi s t u r e co n t e n t , t h i c k n e ss ,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:
• Make sure the Paper Type is Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing information pages
See “Printing a menu settings page” on page 24 and “Printing a network setup page” on page 24 for more information
on printing these pages.
Printing a font sample list
To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
3 Press the arrow buttons until Reports appears, and then press .
4 Press the arrow buttons until Print Fonts appears, and then press .
5 Press the arrow buttons until PCL Fonts or PostScript Fonts appears, and then press .
After the font sample list prints, Ready appears.
Printing a directory list
A directory list shows the resources stored in flash memory.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press .
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3 Press the arrow buttons until Reports appears, and then press .
4 Press the arrow buttons until Print Directory appears, and then press .
After the directory list prints, Ready appears.
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off.
2 Hold down and while turning the printer on.
3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
4 Press the arrow buttons until Prt Quality Pgs appears, and then press .
The print quality test pages print.
5 Press the arrow buttons until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Canceling a print job
Canceling a print job from the printer control panel
If the job is formatting or already printing, and Cancel a job appears:
1 Press the arrow buttons until Cancel appears.
A list of jobs appears.
2 Press the arrow buttons until the job you want to cancel appears, and then press .
Note: Once a print job is sent, to cancel a job, press
Cancel a job appears, and then press
.
. The Stopped screen appears. Press the arrow buttons until
Canceling a print job from the computer
To cancel a print job, do one of the following:
For Windows users
In Windows Vista:
1 Click .
2 Click Control Panel.
3 Click Hardware and Sound.
4 Click Printers.
5 Double-click the printer icon.
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6 Select the job to cancel.
7 From the keyboard, press Delete.
In Windows XP:
1 Click Start.
2 From Printers and Faxes, double-click the printer icon.
3 Select the job to cancel.
4 From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5:
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax, and then double-click the printer icon.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1 From the Go menu, choose Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Double-click the printer icon.
4 From the printer window, select the job to cancel.
5 From the icon bar at the top of the window, click the Delete icon.
Printing
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Clearing jams
By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For
more information, see “Avoiding jams” on page 52. If jams do occur, follow the steps outlined in this chapter.
To resolve the jam messages, you must clear the entire paper path and press
printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the
Auto setting does not guarantee the page will print.
Note: Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the image of
the page may be re-used after the page is printed if the memory is needed for another use. This can occur before the
paper exits the printer. Therefore, a jammed page may or may not be reprinted, depending on the overall memory
usage in the printer.
to clear the message and resume
Avoiding jams
The following hints can help you avoid jams:
• Use only recommended paper or specialty media. For more information, see “Supported paper sizes, types, and
weights” on page 42.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Do not feed envelopes that:
– Have excessive curl or twist
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
– Are stuck together or damaged in any way
• Store the paper in an appropriate environment.
• Do not remove trays while the printer is printing.
• Do not load the multipurpose feeder while the printer is printing. Load the multipurpose feeder prior to printing,
or wait for a prompt to load it.
• Push all trays in firmly after loading paper.
• Make sure the guides in the trays are properly positioned and are not pressing too tightly against the paper.
• Make sure all sizes and types are set correctly in the printer control panel menu.
• Make sure all printer cables are attached correctly. For more information, see the setup documentation.
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Identifying jams in the paper path
The following illustration shows the path that paper travels through the printer. The path varies depending on the
input source (tray or feeder) and depending on whether a duplex (two-sided) print job is being sent.
When a jam occurs, a jam message appears, indicating the region of the jam or the number of jammed sheets. The
three-digit jam prefix numbers are given in the following illustration to show where each jam occurs.
Understanding jam messages and locations
Note: To resolve any message, all paper or specialty media must be cleared from the entire paper path.
Open doors and covers, and remove trays to access jam locations. The following illustration and table indicate these
locations. See “Jam message numbers and how to access each jam” on page 54 for a list of jam numbers and
instructions for how to access each jam.
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Standard exit bin
1
Front door
2
Multipurpose feeder door
3
4 Tray 1
Optional 250- or 550-sheet tray (Tray 2)
5
6 Rear door
Jam message numbers and how to access each jam
Jam number To access the jam
200 Try one or more of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit.
201 Open the front door, and then remove the photoconductor kit.
202 Open the front door, and then open the rear door.
231 Open the front door, and then open the rear door.
233 Remove Tray 1, and then depress the lever.
Note: For alternative access to the jam, open the front door, and then open the rear door.
234 Try one or more of the following:
• Open the front door, and then open the rear door.
• Remove Tray 1, and then depress the lever.
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Jam number To access the jam
235 Remove the jam from the standard exit bin.
242 Remove Tray 2.
251 Open the multipurpose feeder door.
200 paper jam
1 Remove the tray from the printer.
2 Remove the jam if you see it here.
3 If you do not see it, open the front door, and then remove the photoconductor kit and toner cartridge (unit).
Note: When the photoconductor kit and toner cartridge are together, they are called a unit.
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4 Lift the flap in front of the printer, and remove any jammed sheets.
5 Align and insert the unit.
6 Close the front door.
7 Insert the tray.
8 Press .
201 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1 Open the front door, and then remove the unit.
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2 Lift the flap in front of the printer, and then remove any jammed sheets.
3 Align and insert the unit.
4 Close the front door.
5 Press .
202 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1 Open the front door, and then remove the unit.
2 Lift the flap in front of the printer, and then remove any jammed sheets.
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3 Open the rear door.
4 Remove the jam.
5 Close the rear door.
6 Close the front door.
7 Press .
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231 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1 Open the front door.
2 Open the rear door.
3 Remove the jam.
4 Close the rear door.
5 Close the front door.
6 Press .
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233 paper jam
1 Remove the tray from the printer.
2 Locate the lever shown. Pull the level down to release the jam.
3 Pull the jammed sheets from the duplex area.
4 Insert the tray.
5 Press .
If this does not clear the jam, complete the steps in “231 paper jam” on page 59.
234 paper jam
A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove
the jammed sheets, complete all the steps in:
• “231 paper jam” on page 59
• “233 paper jam” on page 60
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235 paper jam
A duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammed
in the standard exit bin.
1 To remove the jam, gently pull the jammed sheet out of the standard exit bin.
2 Press .
242 paper jam
1 Remove the optional tray from the printer.
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2 Remove the jam.
3 Insert the optional tray.
4 Press .
251 paper jam
A sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may be still
visible. If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder.
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If the sheet is not visible, complete the following steps:
1 Open the front door, and then remove the unit.
2 Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of
paper.
3 Align and insert the unit.
4 Close the front door.
5 Press .
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Understanding printer menus
Menus list
A number of menus are available to make it easy for you to change printer settings:
Paper Menu Reports
Default Source
Paper Size/Type
Configure MP
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal Setup
Settings Network/Ports
General Settings
Setup Menu
Finishing Menu
Quality Menu
Utilities Menu
PostScript Menu
PCL Emul Menu
*
Depending on the printer setup, this menu item appears as Standard Network, Wireless Network, or Network <x>.
Menu Settings Page
Device Statistics
Network Setup Page
Network <x> Setup Page
Print Fonts
Print Directory
Asset Report
Network Card
TCP/IP
IPv6
Network Menu
Apple Talk
USB Menu
Parallel Menu
*
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Paper menu
Default Source menu
Menu item Description
Default Source
Tray <x>
MP Feeder
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Notes:
• From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder to appear as a menu setting.
• Tray 1 (standard tray) is the factory default setting.
• Only an installed paper source will appear as a menu setting.
• A paper source selected by a print job will override the Default Source
setting for the duration of the print job.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, the trays are automatically linked. When one
tray is empty, the job prints using the linked tray.
Size/Type menu
Menu item Description
Select Source menu
Tray 1
Tray 2
MP Feeder
Manual Paper
Manual Env
Notes:
• These menus let you specify the installed paper size and type in the
selected tray or manual feeder.
• Only installed trays and feeders are listed in this menu.
Set Size menu for Tray 1 or Tray 2
A4
A5
A6
JIS B5
Executive
Folio
Legal
Letter
Oficio (Mexico)
Statement
Universal
Lets you specify the paper size loaded in each tray
Notes:
• Letter is the US factory default setting. A4 is the international factory
default setting.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the job prints using paper from the linked tray.
• The A6 paper size is supported only in Tray 1.
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Menu item Description
Set Size menu for Manual Paper
A4
A5
Executive
Folio
JIS B5
Legal
Letter
Oficio (Mexico)
Statement
Universal
Set Size menu for Manual Env
7 3/4 Envelope
9 Envelope
10 Envelope
C5 Envelope
B5 Envelope
DL Envelope
Other Envelope
Set Type menu for Tray 1
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Lets you specify the size of the paper being loaded in the manual feeder
Note: Letter is the US factory default setting. A4 is the international factory
default setting.
Lets you specify the size of the envelope being manually loaded
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
Lets you specify the type of paper loaded in Tray 1
Notes:
• Plain Paper is the factory default setting for Tray 1.
• If available, a user-defined name will appear instead of Custom Type <x>.
• Use this menu item to configure automatic tray linking.
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Menu item Description
Set Type menu for Tray 2
Plain Paper
Card Stock
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Set Type menu for Manual Paper
Plain Paper
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Lets you specify the type of paper loaded in Tray 2
Notes:
• Custom Type <x> is the factory default setting.
• If available, a user-defined name will appear instead of Custom Type <x>.
• Use this menu item to configure automatic tray linking.
Lets you specify the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Set Type menu for Manual Env
Envelope
Custom Type <x>
Lets you specify the type of envelope being manually loaded
Note: Envelope is the factory default setting.
Configure MP menu
Menu item Description
Configure MP
Cassette
Manual
Determines when the printer selects paper from the multipurpose feeder
Notes:
• Cassette is the factory default setting.
• The Cassette setting configures the multipurpose feeder as an automatic
paper source.
• When Manual is selected, the multipurpose feeder can be used only for
manual feed print jobs.
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Paper Texture menu
In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select the
texture for a specific type of paper.
Menu item Description
Select Type
Plain Texture
Card Stock Texture
Transparency Texture
Recycled Texture
Labels Texture
Bond Texture
Envelope Texture
Letterhead Texture
Preprinted Texture
Colored Texture
Light Texture
Heavy Texture
Rough Texture
Custom <x> Texture
Select Texture
Smooth
Normal
Rough
Specifies the paper type
After you select a setting for Select Type, the Select Texture feature lets you
set the texture for that type of media.
Notes:
• Normal is the factory default setting for most items.
• Rough is the factory default setting for Bond.
• When Rough Texture is the setting selected for Select Type, Rough is the
only Select Texture setting available.
• Settings appear only if the paper is supported.
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Paper Weight menu
In the Paper Weight menu, the Select Type and Select Weight features work together to enable you to select the
weight for a specific type of paper.
Menu item Description
Select Type
Plain Weight
Card Stock Weight
Transparency Weight
Recycled Weight
Labels Weight
Bond Weight
Envelope Weight
Letterhead Weight
Preprinted Weight
Colored Weight
Light Weight
Heavy Weight
Rough Weight
Custom <x> Texture
Select Weight
Light
Normal
Heavy
Specifies the paper type
After you select a setting for Select Type, the Select Weight feature
lets you set the weight for that type of media.
Notes:
• Normal is the factory default setting for most items.
• When Light Weight is the setting selected for Select Type, Light
is the only Select Weight setting available.
• When Heavy Weight is the setting selected for Select Type, Heavy
is the only Select Weight setting available.
• Settings appear only if the paper is supported.
Paper Loading menu
Menu item Description
Select Type
Recycled Loading
Bond Loading
Letterhead loading
Preprinted Loading
Colored Loading
Light Loading
Heavy Loading
Custom Loading
Understanding printer menus
Specifies the paper type
Note: After you select the type of paper, the Set Loading menu
appears.
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Menu item Description
Set Loading
• Duplex
• Off
Custom Types menu
Menu item Description
Custom Type <x>
Paper
Card Stock
Transparency
Labels
Envelope
Rough/Cotton
Recycled
Paper
Card Stock
Transparency
Labels
Envelope
Rough/Cotton
Name a Custom Type <x>, and this user-defined name displays instead of
Custom Type <x>.
Notes:
• The Custom Name must be limited to 16 characters.
• Paper is the factory default setting for the Custom Type.
• The custom media type must be supported by the selected tray or feeder
in order for you to print from that source.
Assign a paper type for the Recycled paper type loaded, and it will also be the
Recycled paper type in other menus.
Notes:
• Paper is the factory default setting.
• The Recycled type must be supported by the selected tray or feeder in
order for you to print from that source.
Specifies whether duplex (2-sided) printing is turned on
Note: Off is the factory default setting.
Universal Setup menu
These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal
Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such
as support for duplex printing and printing multiple pages on one sheet.
Menu item Description
Units of Measure
Inches
Millimeters
Portrait Width
3–14.17 inches
76–360 mm
Identifies the units of measure
Notes:
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
Sets the portrait width
Notes:
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• 8.5 inches is the US factory default setting. Inches can be increased
in 0.01-inch increments.
• 216 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
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Menu item Description
Portrait Height
3–14.17 inches
76–360 mm
Sets the portrait height
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
• 356 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum length supported in the tray.
Reports menu
Reports menu
To print a report, use the arrow buttons to navigate to the type of report you want, and then press .
Menu item Description
Menu Settings Page
<none>
Device Statistics
<none>
Network Setup Page
<none>
Network <x> Setup Page
<none>
Prints a report containing information about paper loaded into trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information
Prints a report containing printer statistics such as supply information and
details about printed pages
Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only for network printers or printers connected
to print servers.
Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
• This menu item is available when more than one network option is installed.
• This menu item appears only for network printers or printers connected to
print servers.
Print Fonts
PCL Fonts
PostScript Fonts
Prints a report in English of all the fonts available for the printer language
currently set in the printer
Note: A separate list is available for PCL and PostScript emulations. Each
emulation report contains print samples and information about the available
fonts for each language.
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Menu item Description
Print Directory
<none>
Prints a list of all the resources stored on an optional flash memory card
Notes:
• Job Buffer Size must be set to 100%.
• The optional flash memory must be installed correctly and working
properly.
Asset Report
<none>
Prints a report containing asset information including the printer serial number
and model name. The report contains text and UPC barcodes that can be
scanned into an asset database.
Settings menu
General Settings menu
Menu item Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.
Eco-Mode
Off
Energy
Paper
Energy/Paper
Note: Off is the factory default setting.
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Menu item Description
Quiet Mode
Off
On
Run Initial Setup
Yes
No
Alarm
Cartridge Alarm
Off
Single
Timeouts
Power Saver
Disabled
1–240
Timeouts
Print Timeout
Disabled
1–255
Note: Off is the factory default setting.
Before running the Setup Wizard, the default setting is Yes, but
after running the wizard, the default setting is No.
The display shows a message when the toner is low
Notes:
• Off is the factory default setting. The Toner is low
message will appear as a warning.
• Single means the Toner is low message will appear and
the indicator light will blink red.
Sets the amount of time in minutes the printer waits after a job is
printed before it goes into a reduced power state
Note: Disabled does not appear unless Energy Conserve is Off.
Sets the amount of time in seconds the printer waits to receive an
end-of-job message before canceling the remainder of the print
job
Notes:
Timeouts
Wait Timeout
Disabled
15–65535
Print Recovery
Auto Continue
Disabled
5–255
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any new
print jobs are waiting.
• Print Timeout is available only when using PCL. This setting
has no effect on PostScript emulation print jobs.
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.
Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period
Notes:
• Disabled is the factory default setting.
• 5–255 is a range of time in seconds.
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Menu item Description
Print Recovery
Jam Recovery
On
Off
Auto
Print Recovery
Page Protect
On
Off
Factory Defaults
Do Not Restore
Restore Now
Specifies whether the printer reprints jammed pages
Notes:
• Auto is the factory default setting. The printer reprints jammed
pages unless the memory required to hold the pages is
needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
• Off is the factory default setting. Off prints a partial page when
there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the entire
page prints.
Returns the printer settings to the factory default settings
Notes:
• Do Not Restore is the factory default setting. Do Not Restore
keeps the user-defined settings.
• Restore Now returns all printer settings to the factory default
settings except those in the Network/Ports menu. All
downloads stored in RAM are deleted. Downloads stored in
flash memory are not affected.
Setup menu
Menu item Description
Printer Language
PS Emulation
PCL Emulation
Sets the default printer language
Notes:
• PostScript emulation uses a PS interpreter for processing print
jobs. PCL emulation uses a PCL interpreter for processing print
jobs.
• The factory default printer language is PCL Emulation.
• Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
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Menu item Description
Print Area
Normal
Whole Page
Download Target
RAM
Flash
Resource Save
On
Off
Sets the logical and physical printable area
Notes:
• Normal is the factory default setting. When attempting to
print data in the non-printable area defined by the Normal
setting, the printer clips the image at the boundary.
• The Whole Page setting allows the image to be moved into
the non-printable area defined by the Normal setting, but the
printer will clip the image at the Normal setting boundary.
• The Whole Page setting affects only pages printed using a
PCL 5e interpreter. This setting has no effect on pages printed
using the PCL XL or PostScript interpreter.
Sets the storage location for downloads
Notes:
• RAM is the factory default setting.
• Flash appears only if a flash option is installed.
• Storing downloads in RAM is temporary.
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
Print All Order
Alphabetically
Newest First
Oldest First
Finishing menu
Menu item Description
Sides (Duplex)
2-sided
1-sided
Specifies whether duplex (2-sided) printing is set as the default for all print jobs
Notes:
• 1-sided is the factory default setting.
• To set 2-sided printing from the software program, for Windows users, click
File Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop-up menus.
• Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
• The On setting retains the downloads during language
changes and printer resets. If the printer runs out of memory,
downloads are not deleted.
Sets the order in which the print jobs are printed.
Note: Alphabetically is the factory default setting.
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Menu item Description
Duplex Binding
Long Edge
Short Edge
Copies
1–999
Blank Pages
Do Not Print
Print
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Defines the way duplexed pages are bound and how the printing on the back of
the page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
• On is the factory default setting, so the pages will be printed sequentially.
• Both settings print the entire job the same number of times.
Specifies whether blank separator sheets are inserted
Notes:
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if Collate
is On. If Collation is Off, a blank page is inserted between each set of printed
pages, such as after all page 1s and after all page 2s.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Multi-Purpose Feeder
N-up (pages-side)
Off
2-Up
3-Up
4-Up
6-Up
9-Up
12-Up
16-Up
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• Multi-Purpose Feeder appears as a value only if it is a supported option on the
printer and if Configure MP is set to Cassette.
Specifies that multiple-page images be printed on one side of a sheet of paper.
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
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Menu item Description
N-up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Orientation
Auto
Landscape
Portrait
Specifies the positioning of multiple-page images when using N-up (pages-sides)
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Specifies the orientation of a multiple-page sheet
Notes:
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• Landscape uses long edge.
• Portrait uses short edge.
N-up Border
None
Solid
Prints a border around each page image when using N-up (pages-sides)
Note: None is the factory default setting.
Quality menu
Menu item Description
Print Resolution
300 dpi
600 dpi
1200 dpi
1200 IQ
2400 IQ
Toner Darkness
1–10
Enhance Fine Lines
On
Off
Specifies the printed output resolution
Note: 600 dpi is the factory default setting.
Lightens or darkens the printed output
Notes:
• 8 is the factory default setting.
• Selecting a smaller number can help conserve toner.
Enables a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts
Notes:
• Off is the factory default setting.
• To set Enhance Fine Lines, with a document open, click File Print, and then
click Properties, Preferences, Options, or Setup for Windows users. For
Macintosh users, choose File> Print, and then adjust the settings from the print
dialog and pop-up menus.
• To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in a browser window.
Gray Correction
Auto
Off
Choose whether to apply Gray Correction on printed gray images. The Auto setting
automatically applies Gray Correction and Off does not.
Note: Off is the factory default setting.
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Menu item Description
Pixel Boost
Off
Fonts
Horizontally
Vertically
Both directions
Brightness
-6–6
Contrast
0–5
Choose whether to make characters more distinct and definite. Pixel Boost may be
needed when using certain fonts.
Note: Off is the factory default setting.
Adjusts or darkens printed output and conserves toner
Note: 0 is the factory default setting.
Adjusts the contrast of printed objects
Note: 0 is the factory default setting.
Utilities menu
Menu item Description
Format Flash
No
Yes
Formats the flash memory. Flash memory refers to the memory added by installing
an optional flash memory card in the printer.
Warning—Potential Damage: Do not turn off the printer while the flash memory
is formatting.
Notes:
Defragment Flash
No
Yes
Hex Trace
Activate
• An optional flash memory card must be installed in the printer and operating
properly for this menu item to be available.
• No cancels the format request.
• Selecting Yes deletes all data stored in flash memory.
Prepares the flash memory to receive new data by retrieving lost storage space
Warning—Potential Damage: Do not turn off the printer while the flash memory
is defragmenting.
Notes:
• An optional flash memory card must be installed in the printer and operating
properly for this menu item to be available. The flash memory card must not
be Read/Write or Write protected.
• No cancels the defragment request.
• Selecting Yes reformats the flash memory after transferring all downloads to
regular printer memory. When formatting is complete, the downloads are
loaded back into flash memory.
Assists in isolating the source of a print job problem
Notes:
• When Activate is selected, all data sent to the printer is printed in hexadecimal
and character representation and control codes are not executed.
• To exit Hex Trace, turn the printer off or reset the printer.
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Menu item Description
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of black on a page. The estimate
is printed on a separator page.
Note: Off is the factory default setting.
PostScript menu
Menu item Description
Print PS Error
On
Off
Font Priority
Resident
Flash/Disk
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Establishes the font search order
Notes:
• Resident is the factory default setting.
• A formatted flash memory option card must be installed in the printer and
operating properly for this menu item to be available.
• The flash memory option cannot be Read/Write, Write, or
password-protected.
• Job Buffer Size must not be set to 100%.
PCL Emul menu
Menu item Description
Font Source
Resident
Download
Flash
All
Font Name
<x>
Symbol Set
<x>
Specifies the set of fonts available
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded into RAM.
• Download appears only if downloaded fonts exist. It shows all the fonts
downloaded into RAM.
• Flash appears only if a flash option containing fonts is installed.
• A flash option must be properly formatted and cannot be Read/Write,
Write, or password protected.
• All shows all fonts available to any option.
Lets you view or change the setting from a selection list
Lets you view or change the setting from a selection list
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Menu item Description
PCL Emulation Settings
Point Size
1.00–1008.00
PCL Emulation Settings
Pitch
0.08–100
PCL Emulation Settings
Orientation
Portrait
Landscape
Changes the point size for scalable typographic fonts
Notes:
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point equals
approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25-point increments.
Specifies the font pitch for scalable monospaced fonts
Notes:
• 10 is the factory default setting.
• Pitch refers to the number of fixed-space characters per inch (cpi).
• Pitch can be increased or decreased in 0.01-cpi increments.
• For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
Specifies the orientation of text and graphics on the page
Notes:
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
60
64
PCL Emulation Settings
A4 Width
198 mm
203 mm
PCL Emulation Settings
Auto CR after LF
On
Off
PCL Emulation Settings
Auto LF after CR
On
Off
Specifies the number of lines that print on each page
Notes:
• 60 is the US factory default setting. 64 is the international default setting.
• The printer sets the amount of space between each line based on the Lines
per Page, Paper Size, and Orientation settings. Select the desired Paper Size
and Orientation before setting Lines per Page.
Sets the printer to print on A4-size paper
Notes:
• 198 mm is the factory default setting.
• The 203-mm setting sets the width of the page to allow the printing of
eighty 10-pitch characters.
Specifies whether the printer automatically performs a carriag e return (CR) after
a line feed (LF) control command
Note: Off is the factory default setting.
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
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Menu item Description
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray <x>
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Tray Renumber
View Factory Def
None
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
• Off is the factory default setting.
• None is not an available selection. It is displayed only when it is selected
by the PCL 5 interpreter.
• None ignores the Select Paper Feed command.
• 0–199 allows a custom setting to be assigned.
Displays the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
Network/Ports menu
Network Card menu
Menu item Description
View Card Status
Connected
Disconnected
View Card Speed Reflects the speed of a currently active network card.
View Network Address
UAA
LAA
Allows you to ascertain whether the Network Card is connected.
Both addresses are represented by 12-digit hexadecimal numbers.
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Menu item Description
Job Timeout
0-225 seconds
Sets the amount of time in seconds that a network print job can take before it
is canceled.
Notes:
• 90 seconds is the factory default setting.
• A setting value of 0 disables the timeout.
• If a value of 1–9 is selected, the setting is saved as 10.
Banner Page
On
Off
Allows the printer to print a banner page.
Note: Off is the factory default setting.
TCP/IP menu
Use the following menu items to view or set the TCP/IP information.
Note: This menu is available only for network models or printers attached to print servers.
Menu item Description
TCP/IP
Activate
On
Off
Specifies whether to activate TCP/IP
Note: On is the factory default setting.
TCP/IP
View Hostname
TCP/IP
IP Address
TCP/IP
Netmask
TCP/IP
Gateway
TCP/IP
Enable DHCP
Yes
No
TCP/IP
AutoIP
Yes
No
TCP/IP
Enable FTP/TFTP
Yes
No
Shows the current TCP/IP hostname
Lets you view or change the current TCP/IP Address information
Note: This is a four-field IP Address.
Lets you view or change the current TCP/IP Netmask information
Note: This is a four-field IP Netmask.
Lets you view or change the current TCP/IP Gateway information
Note: This is a four-field IP Gateway.
Lets you view or change the setting
Note: Yes is the factory default setting.
Lets you view or change the setting
Note: Yes is the factory default setting.
Lets you view or change the setting
Note: Yes is the factory default setting.
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Menu item Description
TCP/IP
Enable HTTP Server
Yes
No
TCP/IP
WINS Server Address
DNS Server Address
Lets you view or change the setting
Note: Yes is the factory default setting.
Lets you view or change the setting
Note: This is a four-field IP address.
IPv6 menu
Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Note: This menu is available only for network models or printers attached to print servers.
Menu item Description
IPv6
Enable IPv6
On
Off
IPv6
Auto Configuration
On
Off
Enables IPv6 in the printer
Note: On is the factory default setting.
Enables the network adapter to accept the automatic IPv6 address
configuration entries provided by a router
Note: On is the factory default setting.
IPv6
View Hostname
View Address
View Router Address
IPv6
Enable DHCPv6
Yes
No
Network menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
Shows the setting
Note: These settings can be changed only from the Embedded Web
Server.
Enables DHCPv6 in the printer
Note: Yes is the factory default setting.
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Menu item Description
PS SmartSwitch
On
Off
NPA Mode
Off
Auto
Network Buffer
Disabled
Auto
3K to <maximum size allowed>
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is u sed, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu
if PCL SmartSwitch is set to Off.
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Sets the size of the network input buffer
Notes:
• Auto is the factory default setting.
• The value can be changed in 1K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or reduce
the size of the parallel and USB buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Network Setup Reflects the network setup for your printer
AppleTalk menu
Menu item Description
Activate
Off
On
View Name
<none>
Activates or deactivates AppleTalk support
Note: On is the factory default setting.
Shows the assigned AppleTalk name
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Menu item Description
View Address
<none>
Set Zone
<list of zones available on the
network>
Shows the assigned AppleTalk address
Provides a list of AppleTalk zones available on the network
Note: The factory default setting is the default zone for the network. If no
default zone exists, the zone marked with an * is the factory default setting.
USB menu
Menu item Description
PCL SmartSwitch
On
Off
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if the PS
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PS SmartSwitch setting is Off.
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
NPA Mode
On
Off
Auto
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if the PCL
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PCL SmartSwitch setting is Off.
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting causes the printer to restart.
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Menu item Description
USB Buffer
Disabled
Auto
3K to <maximum size allowed>
Mac Binary PS
On
Off
Auto
USB with ENA
ENA Address
ENA Netmask
ENA Gateway
Sets the size of the USB input buffer
Notes:
• Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered are
printed before normal processing is resumed.
• The USB buffer size value can be changed in 1K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether the Resource Save setting is On
or Off.
• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel and network buffers.
• Changing this setting causes the printer to restart.
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Sets the network address, netmask, and gateway information for an external print
server that is attached to the printer using a USB cable
Note: This menu item and its submenus are available only if the printer is attached
to an external print server through the USB port.
Parallel menu
Menu item Description
PCL SmartSwitch
On
Off
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu if
PCL SmartSwitch is set to Off.
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Menu item Description
NPA Mode
Off
Auto
Parallel Buffer
Disabled
Auto
3K to <max size allowed>
Advanced Status
Off
On
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting automatically resets the printer.
Sets the size of the parallel input buffer
Notes:
• Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
• The parallel buffer size setting can be changed in 1-K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or Off.
• To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB and network buffers.
• Changing this setting automatically resets the printer.
Enables bidirectional communication through the parallel port
Notes:
• On is the factory default setting.
• The Off setting disables parallel port negotiation.
Protocol
Standard
Fastbytes
Honor Init
On
Off
Parallel Mode 2
On
Off
Specifies the parallel port protocol
Notes:
• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
• The Standard setting tries to resolve parallel port communication problems.
Determines whether the printer honors printer hardware initialization requests from
the computer
Notes:
• Off is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Determines whether the parallel port data is sampled on the leading or trailing edge
of strobe
Note: On is the factory default setting.
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Menu item Description
Mac Binary PS
On
Off
Auto
Parallel with ENA
ENA Address
ENA Netmask
ENA Gateway
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Sets the network address, netmask, and gateway information for an external print
server that is attached to the printer using a parallel cable.
Note: This menu is available only if the printer is attached to an external print server
through the parallel port.
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Understanding printer messages
When Manual Feeder appears on the display, it refers to the multipurpose feeder.
List of status and error messages
Busy
Wait for the message to clear.
Canceling
Wait for the message to clear.
Close front door
Close the front door of the printer.
Defragmenting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
DO NOT TOUCH Reading flash data DO NOT POWER OFF
As a part of this message, a bar graphic appears on one line of the display, indicating the percentage of processing
time completed.
Wait for the message to clear. The message displays until all code is received and the processing is complete.
Warning—Potential Damage: If your printer is connected to a computer by a USB cable, do not touch the printer
control panel while this message appears on the display. Do not turn the printer off while this message appears.
Flushing buffer
Wait for the message to clear.
Formatting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is formatting the flash memory.
Hex Trace
The printer is in Hex Trace mode.
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Invalid Engine Code
You need to download valid engine code for the printer.
Note: Engine code may be downloaded while this message appears on the display.
Invalid Network Code
You need to download valid network printing code for the internal print server. The internal print server is a hardware
option installed inside the printer.
Note: Network code may be downloaded while this message appears on the display.
Load manual feeder with <x>
Try one or more of the following:
• Load the specified paper in the multipurpose feeder.
• Cancel the current job.
Load <src> with <x>
Try one or more of the following:
• Load the tray or other source with the correct paper type and size.
• Cancel the current job.
Network/Network <x>
The printer is connected to the network.
Network indicates that the printer is using the standard network port built into the printer system board. Network
<x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external
print server.
Power Saver
The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power
Saver mode.
Programming Engine Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming Engine Code appears
on the display.
Programming flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming flash appears on the
display.
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Programming System Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming System Code appears
on the display.
Ready
The printer is ready to receive print jobs.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Toner is low
Try one or more of the following:
• Replace the toner cartridge.
• Press to clear the message and continue printing.
USB/USB <x>
The printer is using a USB cable connection. The USB port is the active communication link.
Waiting
The printer has received data to print, but is wait ing for an End- of-Job comma nd, a Form Feed command, or additional
data.
• Press to print the contents of the buffer.
• Cancel the current print job.
31.yy Replace defective or missing cartridge
The toner cartridge is either missing or not functioning properly.
Try one or more of the following:
• Remove the toner cartridge, and then reinstall it.
• Remove the toner cartridge, and then install a new one.
32.yy Cartridge part number unsupported by device
Remove the toner cartridge, and then install a supported one.
34 Short paper
Try one or more of the following:
• Load the appropriate paper in the tray.
• Press the arrow buttons until Continue appears, and then press to clear the message and print the job using
a different paper tray.
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• Check tray length and width guides and make sure the paper is properly loaded in the tray.
• Check the Print Properties settings to make sure the print job is requesting the correct paper size and type.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the
paper is large enough for the data being printed.
• Cancel the current print job.
35 Insufficient memory to support Resource Save feature
The printer lacks sufficient memory to save settings. Install additional memory, or press to disable Resource Save
and continue printing.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
• Press the arrow buttons until Continue appears, and then press to stop the defragment operation and
continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.
37 Insufficient memory to collate job
Try one or more of the following:
• Press the arrow buttons until Continue appears, and then press to print the portion of the job already stored
and begin collating the rest of the print job.
• Cancel the current print job.
38 Memory full
Try one or more of the following:
• Press the arrow buttons until Continue appears, and then press to clear the message.
• Cancel the current print job.
• Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
• Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.
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52 Not enough free space in flash memory for resources
Try one or more of the following:
• Press the arrow buttons until Continue appears, and then press to stop the defragment operation and
continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
• Press the arrow buttons until Continue appears, and then press to continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Standard network software error
Try one or more of the following:
• Press the arrow buttons until Continue appears, and then press to continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
56 Standard USB port disabled
Try one or more of the following:
• The printer discards any data received through the USB port. Press to clear the message and continue printing.
• Make sure the USB Buffer menu item is not set to Disabled.
56 Standard parallel port disabled
Try one or more of the following:
• The printer discards any data received through the parallel port. Press to clear the message and continue
printing.
• Make sure the Parallel Buffer menu item is not set to Disabled.
58 Too many flash options installed
Try one or more of the following:
• Turn the printer off, and then remove extra flash options:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess flash memory.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
• Press to clear the message and continue printing.
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84 PC Kit life warning
The photoconductor kit is near exhaustion.
Try one or more of the following:
• Replace the photoconductor kit.
• Press to clear the message and continue printing.
84 Replace PC Kit
The photoconductor kit is exhausted. Install a new photoconductor kit.
42.xy Cartridge region mismatch
Replace the toner cartridge with one that is correct for the region where you purchased your printer.
51 Defective flash detected
Try one or more of the following:
• Replace the defective flash memory card.
• Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
88.yy Cartridge is low
Replace the toner cartridge, and then press to clear the message and continue printing.
200.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit if you removed it.
4 Close any open doors or trays.
5 Press to continue printing.
201.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit.
4 Close the front door.
5 Press to continue printing.
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202.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door.
2 Open the rear door.
3 Remove the jam.
4 Close both doors.
5 Press to continue printing.
231.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door.
2 Open the rear door.
3 Remove the jam.
4 Close both doors.
5 Press to continue printing.
233.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1, and then depress the lever.
• Open the front door, and then open the rear door.
2 Remove the jam.
3 Close any open doors or trays.
4 Press to continue printing.
234.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Open the front door, and then open the rear door.
• Remove Tray 1, and then depress the lever.
2 Remove the jam.
3 Close any open doors or trays.
4 Press to continue printing.
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235.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Remove the jam from the standard exit bin.
2 Check the paper size to ensure that it is supported by the printer.
3 Press to continue printing.
24x.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit and toner cartridge unit.
• Remove Tray 2.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit if you removed it.
4 Close any open doors or trays.
5 Press to continue printing.
251.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Remove the jam from the multipurpose feeder.
2 Press to continue printing.
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Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove all paper from the printer.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4 Wipe only the outside of the printer.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure all areas of the printer are dry before beginning a new print job.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
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Conserving supplies
Conserving supplies using the printer control panel
There are some settings you can change from the printer control panel that will help you conserve toner and paper.
For more information, see the following table:
Supply Path to menu item Purpose of menu item
Toner Settings Quality Menu
Toner Darkness
Paper or specialty media
Settings Finishing Menu
N-up
Settings Finishing Menu
Sides (Duplex)
Lets you adjust the level of toner
released on a sheet of paper or specialty
media. The values range from 1 (lightes t
setting) to 10 (darkest setting), with 8
being the factory default setting.
Lets you select to print two or more
page images on one side of a sheet.
Values for N-up are 2-Up, 3-Up, 4-Up, 6Up, 9-Up, 12-Up, and 16-Up.
Lets you print on both sides of a sheet
of paper
Conserving supplies when printing multiple copies
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy
before printing the remaining copies.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.
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Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the
place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.
Ordering toner cartridges
When 88 Cartridge Low appears or when the print becomes faded, you may be able to extend the life of the
toner cartridge:
1 Remove the toner cartridge.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner.
3 Reinsert the cartridge and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Recommended toner cartridges and part numbers
Part name Regular cartridge Lexmark Return Program Cartridge
For the US and Canada
Toner cartridge E260A21A E260A11A
High Yield Toner Cartridge E360H21A E360H11A
For Europe, the Middle East, and Africa
Toner cartridge E260A21E E260A11E
High Yield Toner Cartridge E360H21E E360H11E
For the Asia Pacific Region, including Australia, New Zealand, and India
Toner cartridge E260A21P E260A11P
High Yield Toner Cartridge E360H21P E360H11P
For Latin America
Toner cartridge E260A21L E260A11L
High Yield Toner Cartridge E360H21L E360H11L
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Ordering a photoconductor kit
Depending on your printer model, the printer issues a message or a light sequence to let you know the
photoconductor kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of the
photoconductor kit by printing a network setup page.
Part name Part number
Photoconductor kit E260X22G
Replacing supplies
Replacing the toner cartridge
When 88 Cartridge is low appears, or when you experience faded print, remove the toner cartridge. Firmly
shake it side-to-side and front-to-back several times to redistribute the toner, and then reinsert it and continue
printing. When shaking the cartridge no longer improves the print quality, replace the toner cartridge.
Note: You can check to see approximately how much toner is left in your cartridge by printing a menu settings page.
To replace the toner cartridge:
1 Open the front door by pressing the button on the left side of the printer and lowering the door.
2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.
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