Lexmark E 323, E 321 User Manual

E321, E323 Printer
Setup Guide
October 2002
www.lexmark.com
Edition: October 2002
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND , EITHER EXP RESS OR IMPLIED , INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800­553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
®
is a registered trademark of the Hewlett-Packard Company.
PCL PostScript Other trademarks are the property of their respective owners.
© Copyright 2002 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.
®
is a registered trademark of Adobe Systems Incorporated.
FCC emissions information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any questions on this statement should be directed to:
Director of Lexmark Technology and Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000
Refer to the Lexmark E321, E323 Publications CD for more details.
Safety information
If your product is NOT marked with this symbol , it MUST be
connected to an electrical outlet that is properly grounded.
CAUTION: Do not set up this product, make electrical connections, or use a fax modem feature during a lightning storm.
The power cord must be connected to an electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the operating instructions, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Your product uses a laser.
CAUTION: Use of controls or adjustments or performance
of proced ures ot her t han t hose s pecif ied herein ma y res ult in hazardous radiation exposure.
Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
Conventions
It may help you to recognize the caution, warning, and note conventions used in this book. These appear in the left column for easy reference.
CAUTION: A caution identifies something that could
cause you harm.
Warning: A warning id entifies something that could
damage your printer hardware or software.
Note: A note provides information you may find useful.

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Step 1: Unpack the printer . . . . . . . . . . . . . . . . . . . . . . . . . .1
Step 2: Install the optional 250-sheet drawer . . . . . . . . . . .3
Step 3: Install printer supplies . . . . . . . . . . . . . . . . . . . . . . .5
Step 4: Install memory cards . . . . . . . . . . . . . . . . . . . . . . . . 8
About the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Other sources of information . . . . . . . . . . . . . . . . . . . . . . . . viii
Attaching an operator panel overlay . . . . . . . . . . . . . . . . . . . . .2
Installing the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Removing the printer side cover . . . . . . . . . . . . . . . . . . . . . . . .8
Removing the system board shield . . . . . . . . . . . . . . . . . . . . .10
Installing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Reinstalling the system board shield . . . . . . . . . . . . . . . . . . .12
Reattaching the printer side cover . . . . . . . . . . . . . . . . . . . . . 13
Step 5: Load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Loading tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Loading the optional 250-sheet tray . . . . . . . . . . . . . . . . . . . .18
Loading the manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Step 6: Attach cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Attaching a local cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Contents
iii
Attaching a network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Step 7: Install drivers for local printing . . . . . . . . . . . . . . .27
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
UNIX/Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Step 8: Verify printer setup . . . . . . . . . . . . . . . . . . . . . . . . .35
Turning on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Printing setup pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Step 9: Configure for TCP/IP . . . . . . . . . . . . . . . . . . . . . . .37
Assigning a printer IP address . . . . . . . . . . . . . . . . . . . . . . . .37
Verifying the IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Step 10: Install drivers for network printing . . . . . . . . . . . 39
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
UNIX/Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Step 11: Distribute information to users . . . . . . . . . . . . . .42
Identifying printer users . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Locating helpful information . . . . . . . . . . . . . . . . . . . . . . . . . .42
Distributing the information . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Congratulations! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Understanding the operator panel lights . . . . . . . . . . . . . 44
Troubleshooting tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Statement of Limited Warranty. . . . . . . . . . . . . . . . . . . . . . 53
Contents
iv

Introduction

About the printer Your printer is available in three models:

the Lexmark™ E321, the Lexmark E323, and the Lexmark E323n. The differences between these three models are listed in the following table.
Feature Lexmark E321 Lexmark E323 Lexmark E323n
Base memory 8MB 16MB 16MB Maximum memory 72MB 144MB 144MB Emulations PCL 5e, and
Connectivity Parallel and
Ships with print cartridge yield at approximately 5% coverage
Macintosh compatibility
Universal Serial Bus (USB)
1,500 pages (starter print cartridge)
PostScript 3, PCL 6, and Windows/ Macintosh/Linux compatibility
Parallel and USB 10/100 Base-TX
3,000 pages 3,000 pages
PostScript 3, PCL 6, and Windows/ Macintosh/Linux compatibility
Ethernet and USB
Introduction
vi
Tray 1
Paper support
Top output bin
Front output door
Paper support
Optional 250-sheet tray
Manual feed
Paper guide
Operator panel lights
Use this feature: When you want to:
Tray 1 Load up to 150 sheets of paper or 10 sheets of other media. Paper support Support media in tray 1 or the top output bin. Manual feed Load a single sheet of paper or other media. Use for transparencies,
labels, envelopes, and card stock. Paper guides Adjust the width of the media in tray 1 and the manual feed. Operator panel lights Check the status of your printer. Top output bin Stack printed documents face down. Front output door Print on special media, for example, labels or card stock. Optional 250-sheet drawer Increase your paper capacity.
Introduction
vii
Lexmark E321 and Lexmark E323
Parallel cable connector
USB cable connector
Lexmark E323n
Ethernet cable connector
Power cord connector
Power switch
Power cord connector
Power switch
Use this feature: When you want to:
Parallel cable connector Connect your computer to theLexmark E321 or Lexmark E323 parallel
port with a parallel cable. USB cable connector Connect your computer to your printer USB port with a USB cable. Ethernet cable connector Connect your computer to the Lexmark E323n network port with an
Ethernet cable. Pow er cord connector Plug your printer into a pro perly gro unded el ectrical ou tlet with th e pow er
cord (after all other peripherals have been connected). Power switch Turn your printer on or off.
Other sources of information If you need more information after you
have completed setup, refer to the other printer documentation.
Introduction
viii
Publications CD The Publications CD, which is pa ckaged
with the Setup Guide, provides information about choosing med ia, understanding the operator panel lights, clearing paper jams, and solving printing problems.
The information on the Publications CD is also available on Lexmark’s Web site at www.lexmark.com/publications.
Quick Reference card The printer Quick Reference card
provides easy access to informatio n about loading paper, clearing jams, and understanding common operator panel light messages.
Drivers CD The drivers CD contains the necessary
printer drivers to get your printer up and running.
It may also contain printer utilities, screen fonts, and additional documentation.
Lexmark’s Web site Visit our Web site at www.lexmark.com
for updated printer drivers, utilities, and other printer documentation.
Introduction
ix
Step 1: Unpack the printer
1 Select a location for your printer.
Leave enough room to open
the printer cover, output door, and optional 250-sheet tray. It is also important to allow space around the printer for proper ventilation.
Provide the proper environment:
A firm, level surfaceAway from the direct airflow
of air conditioners, heaters, or ventilators
– Free of sunlight, humidity
extremes, or temperature fluctuations
Clean, dry, and free of dust
2 Remove all items from the box
except the printer. Make sure you have the following items:
Po wer cord
Overlay
Drivers CD
Setup Guide and Publications CD
Quick Reference card
Note: The Lexmark E321 comes with a 1,500-page
starter print cartridge.
Unpack the printer
Printer with print cartridge installed
Power cord
Setup Guide with a
Publications CD
Quick Reference card
Drivers CD
Operator panel overlay
(non-English only)
1
If any items are missing or damaged, refer to the Publications CD for the designated Lexmark support phone number for your country.
Save the carton and packing material in case you need to repack the printer.

Attaching an operator panel overlay If you have a non-English operator panel

overlay in your printer box and want to use it, peel it off, align it on the operator panel, and press it into place.
Unpack the printer
2
Step 2: Install the optional 250-
sheet drawer
You can increase paper capacity with the optional 250-sheet drawer, which
Support unit
attaches underneath the printer. A drawer consists of a tray and a support
unit.
1 Remove the tray from the support
unit.
Tray
2 Remove all packing material and
tape from the tray and the support unit.
3 Place the support unit in the
location you have chosen for your printer.
Install the optional 250-sheet drawer
3
Note: If you install the optional 250-sheet drawer at a
later time, be sure to turn off the printer before installing it.
4 Align the printer with the front of
the support unit and place it on top of the support unit.
Make sure the support unit is firmly in place.
When you complete setting up the printer, print a menu settings page to verify the 250-sheet drawer is listed under Installed Features (see page 35).
5 Insert the tray.
Install the optional 250-sheet drawer
4
Step 3: Install printer supplies
Installing the print cartridge
Removing print cartridge packaging
1 Use the finger tab to pull down the
printer cover.
Cartridge handle
2 Grasp the cartridge handle and
pull the print cartridge straight up.
3 Remove the protective foam
packaging from the print cartridge.
Install printer supplies
5
Note: Do not touch the photoconductor drum on the
bottom of the print cartridge.
4 Pull off the plastic piece attached
to the ends of the print cartridge. Discard the plastic piece, f oam
and paper.
5 Shake the cartridge to distribute
the toner evenly.
Install printer supplies
6
6 Insert the print cartridge:
a Align the colored arrows on
either side of the cartridge with the corresponding arrows in the printer.
b Holding the cartridge by the
handle, tilt the cartridge down and guide it between the print cartr idge grooves.
c Push down on the cartridge
until it is firmly in place.
7 Close the printer cover.
What do I do next?
Task Go to page…
Install memory cards 8 Load paper 14
Install printer supplies
7
Step 4: Install memory cards
You can customize your printer memory capacity and connectivi ty by adding optional cards.
CAUTION: If you are i nstalli ng me mory cards som etim e
after setting up the printer, turn the printer off and unplug the power cord before continuing.

Removing the printer side cover Before installing any memory options,

you must remove the printer side cover.
1 Open the printer front cover.
Install memory cards
8
2 Firmly push in the two oval tabs as
you pull open the side cover.
3 Gently pull off the cover and set it
aside.
Install memory cards
9

Removing the system board shield Use a No. 2 Phillips screwdriver to

remove the system board shield.
1 Remove the top screw and set it
aside.
2 Loosen the bottom three screws,
but do not remove them.
3 Slide the system board shield
along the top and bottom grooves and set it aside.
Installing a memory card Follow the instructions in this section to
install either a printer memory card or, if you have a Lexmark E 323 or Lexmark E323n, a flash memory card.
The system board has tw o connectors f or optional memory cards.You can install a card in either connector.
Install memory cards
10
Warning: Memory cards are easily damaged by static
electricity. Touch something metal on the printer before you touch a memory card.
1 Complete the steps in “Removing
the system board shield” on page 10.
2 Unpack the printer memory card.
Latch
Notches
Connection points
Latch
Avoid touching the connection points along the edge of the card. Save the packaging.
3 Align the notches on the bottom of
the card with the notches on the connector.
4 Guide the card between the
latches on each end of the connector and push the card firmly into the connector.
5 Make sure each latch fits over the
notch on each end of the memory card.
Install memory cards
11
6 Reattach the metal shield and side
cover. Se e page 12 for instructions.
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