Lexmark E312 User Manual

Optra E312

User’s Guide

June 2000

www.lexmark.com

Edition: June 2000
The following paragraph does not apply to any country where such provisions are inconsistent with local law:

LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express
or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and
verification of operation in conjunction with other products, programs, or services, except those expressly designated
by the manufacturer, are the user’s responsibility.

Lexmark, MarkVision and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or
other countries. FontVision is a registered trademark of Lexmark International, Inc. Operation ReSource is a service
mark of Lexmark International, Inc.

Macintosh is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. TrueType is a trademark
of Apple Computer, Inc.

®

PCL

is a registered trademark of the Hewlett-Packard Company. PCL 5 and PCL 6 are Hewlett-Packard Company’s
designations of a set of printer commands (language) and functions included in its printer products. This printer is
intended by Lexmark International, Inc. to be compatible with the PCL 5 and PCL 6 languages. This means the printer
recognizes PCL 5 and PCL 6 commands used in various application programs, and that the printer emulates the
functions corresponding to the commands.

Details relating to compatibility are included in the Technical Reference.
Other trademarks are the property of their respective owners.

© Copyright 2000 Lexmark International, Inc.
All rights reserved.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,
Lexington, KY 40550.

Table of

contents

About your printer . . . . . . . . . . . . . . . . . . . . . . . . . v

Model specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Ease of use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Other information sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

1 The basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installing the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the printer to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printing a test page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Attaching a new operator panel overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

MarkVision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3 Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Paper types and sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Loading paper, other media in the automatic feeder . . . . . . . . . . . . . . . . . 30

Table of contents

iii

Loading paper, other media in the manual sheet feeder . . . . . . . . . . . . . . 33

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

5 Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Print cartridge maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Appendix A: Printer specifications . . . . . . . . . . 65

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Printer dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Appendix B: Advanced troubleshooting . . . . . . 67

Appendix C: Safety information . . . . . . . . . . . . . 79

iv

Appendix D: Notices . . . . . . . . . . . . . . . . . . . . . . 87

Statement of Limited Warranty . . . . . . . . . . . . . 91

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-5

Table of contents

About your

printer

The Optra E312 printer combines the quality of a laser
printer with a conveniently small footprint for a perfect
fit.

With its easy setup, you’ll be printing in no time. Use
this CD for information on:

• installing printer memory options

• installing printer drivers

• loading paper

• solving printing problems

• understanding the indicator light sequences

• maintaining your printer

We’d like to keep you informed of upgrades for your
printer and new products as they become available, so
be sure to fill out the printer registration card and mail
it in.

v

Model

specifications

The information included on this CD applies to both the
Lexmark™ Optra™ E312 and E312L printers. The
differences between these two models are outlined in
the following table.

Note:Some sections in this printer manual may not
apply to the E312L model.

Item Optra E312 Optra E312L

Base memory 4MB 2MB

Maximum memory 68MB 66MB

Emulations PostScript Level 2, PCL 6 and

Machine type and model 4044-201 4044-2Lx

Ship with print cartridge yield (at
approximately 5% coverage)

Reorder print cartridge yield 6,000 pages (Standard) 6,000 pages (Standard)

PPDS

6,000 pages (Standard) 1,500 pages (Starter)

PCL 6 and PPDS

vi

Performance The Optra E312 printer prints up to 10 pages per

minute for quick job turnaround. It comes with 4MB of
memory, expandable to 68MB to print complex jobs
quickly. You can also install an optional flash memory
card to store forms, macros and downloaded fonts.
PostScript Level 2 and PCL 6 emulation datastreams
give you application flexibility.

Print quality Selectable print resolution to optimize printer/job

performance: true 600 x 600 dpi resolution for crisp
images and graphics; 1200 Image Quality to print
sharper scanned or bitmapped print images; 300 dpi
with the Toner Saver setting selected from your printer
driver to conserve toner when printing drafts.

Ease of use A variety of fonts for printing flexibility: 75 PCL

scalable fonts (45 LaserJet-compatible scalable fonts
plus 30 additional PCL scalable fonts), 75 PostScript
scalable fonts (39 Optra-compatible scalable fonts plus
36 PostScript scalable fonts), FontVision™ font
manager utility with 110 TrueType fonts and world­class international font support, including the new euro
currency symbol.

The MarkVision™ printer utility that ships with your
printer lets you:

• view and change your printer settings

• view your operator panel status

• view printer error messages

• use online Help

vii

Printer Features

Front View

1 Automatic paper feeder

3 Paper guides

5 Paper support

7 Indicator lights

8 Paper output bin

9 Front output door

2 Paper

support

4 Manual
sheet feeder

6 Paper
guides

Use the: When you want to:

1 Automatic paper feeder Load paper/other media (up to 150 sheets of paper or 10 sheets of other media).

2 Paper support Stack media in the automatic paper feeder.

3 Paper guides Adjust the width of the paper in the automatic paper feeder.

4 Manual sheet feeder Load a single sheet of paper/other media. Use for transparencies, labels, envelopes

and card stock.

5 Paper support Stack media in the paper output bin.

6 Paper guides Adjust the width of the paper in the manual sheet feeder.

7 Indicator lights Check the status of your printer. For information, see Printer status information.

8 Paper output bin Stack printed documents, face down.

9 Front output door Feed media straight out the front of the printer. Use the front exit when printing on

card stock. To minimize curl, use when printing labels, envelopes and
transparencies.

viii

Rear view

13 Power switch

10 Printer cable

connector

11 USB
connector

12 Power cord connector

Use the: When you want to:

10 Printer cable connector Connect your computer to the printer’s parallel port with a parallel interface cable.

11 USB connector Connect your computer to the printer’s USB port with a Universal Serial Bus cable.

12 Power cord connector Connect your printer to a properly grounded wall outlet with a power cord.

13 Power switch Turn your printer on or off.

ix

Indicator lights

The operator panel has 6 lights and 1 button. Different
light sequences provide status, attendance and service
information.

Depending on the light sequence, briefly
(approximately one second) pushing Press Button
activates different printer functions, such as restarting
the printer, printing data or displaying an error code.

Press and hold Press Button for 3 seconds only when you

want to reset the printer to the user defaults. When resetting
the printer to the user defaults, all print job data is lost.

The different light sequences are explained in the

Troubleshooting chapter.

Use MarkVision or your software application driver to
change printer settings such as paper source, paper size
and orientation.

To set up your printer, go to the next chapter.

x

Other information

sources

In addition to this User’s Guide CD, Lexmark offers
other sources of information about your printer or
about Lexmark products and services.

Online documents The Drivers, MarkVision and Utilities CD that was

shipped with your printer contains several online
documents. Refer to the booklet that came with the CD
for launching instructions. Once you have launched the
CD, click the View Online Documentation icon to
display a list of the available documents. All online
documents are in English only.
The CD includes:

• Getting Started with MarkVision, which provides
step-by-step instructions for installing MarkVision
for Windows 95, Windows 98, Windows 2000 and
Windows NT 4.0. It also describes some of the most
popular MarkVision features.

• Card Stock & Label Guide, which provides detailed
information about selecting media appropriate for
your printer.

• A Technical Reference, which includes information
about printer languages and commands, interface
specifications and printer memory management.

xi

xii

The basics

1

What’s in the box 1 Remove the printer and all accessories from the

packaging carton.

Save the carton and packing materials in case you
need to repack the printer for service or storage.

2 Make sure you have the items listed below:

– Setup Guide and printer registration card
– printer
– print cartridge
– power cord
– User’s Guide CD
– Drivers, MarkVision and Utilities CD

If you need help during setup, or if any items are
missing or damaged, refer to the registration card
for the designated Lexmark phone number for your
country.

3 Place the printer on a flat, stable surface in a

well-ventilated area near your workstation.

Do not place the printer:

– in direct sunlight
– near heat sources or air conditioners
– in dusty or dirty environments

What’s in the box

1

Installing the print

cartridge

1 Use the finger tab to pull down the printer

cover.

2 Unpack the print cartridge.

3 Holding the cartridge level, pull out the sealing

tape.

2

Chapter 1: The basics

4 Gently shake the cartridge to distribute the

toner evenly.

5 Insert the print cartridge:

a Slide the print cartridge down between the

print cartridge slots.

b Gently push down on the cartridge until it

drops into place.

6 Close the printer cover.

Installing the print cartridge

3

Troubleshooting Tips

Problem: What to do:

Characters appear light or blurred. • Make sure you removed the sealing tape from the print cartridge.

• Replace the print cartridge.

Printer seems to be printing, but
pages are blank.

Printer is on, but nothing prints.

Jobs are not printing and the Error
light is on solid.

Connecting the

printer to your

computer

Using a parallel

interface cable

• The print cartridge may be out of toner. Replace the cartridge.

• The print cartridge may be defective. Replace the cartridge.

• Make sure you removed the sealing tape from the print cartridge.

• Make sure the print cartridge is installed.

To print from software loaded on your computer, your
printer needs to be connected to your computer with
either a parallel interface cable or a USB cable.

Your printer requires an IEEE-1284 compliant parallel
cable. We recommend Lexmark part number 1329605
(10 ft) or 1427498 (20 ft). If you use something other
than an IEEE-compliant cable, you may not be able to
use all of your printer’s functions.

1 Make sure your printer is turned off.

2 Plug the parallel interface cable into the

connector on the back of the printer.

3 Push the metal clips toward the plug until they

snap in the notches on the plug.

4 Attach the other end of the parallel cable to your

computer.

5 Turn on the printer.

4

Chapter 1: The basics

Using a USB cable If you are connecting your printer to a PC with a USB

(Universal Serial Bus) cable, we recommend Lexmark
part number 12A2405 (2 m). If you use something other
than this cable, you may not be able to use all of your
printer’s functions.

If you are using Windows 2000:

1 Make sure your computer and printer are turned

off.

2 Connect the USB cable to the port on the back of

your computer.

3 Connect the other end of the cable to the USB

port on the back of your printer.

4 Turn on your computer and your printer.

5 When the Found New Hardware Wizard screen

appears, select

Cancel to close the wizard.

6 Insert the Drivers, MarkVision, and Utilities CD

that came with your printer and select

Start.

7 From the Start menu, select Run, then click

Browse.

8 Click on the My Computer shortcut in the Browse

window, double-click on the CD icon, and
double-click on the setup application
(setup.exe).

9 Click OK to start the printer driver installation

program.

10 Follow the installation instructions in the

printer drivers dialog box.

11 In the Print to the following port check box, select

the USB port that best describes the order
you’ve connected USB printers to your
computer (i.e., the first USB printer is USB001,
the second USB002, and so on).

Connecting the printer to your computer

5

12 When you finish, exit the setup program and

remove the CD from your computer.

If you are using Windows 98:

1 Make sure your computer and printer are turned

off.

2 Connect the USB cable to the port on the back of

your computer.

3 Connect the other end of the cable to the USB

port on the back of your printer.

4 Turn on your computer and your printer.

5 When the Add New Hardware Wizard screen

appears:

a Select Next to begin searching for the new

drivers.

b Select Next to use search for the correct driver.
c Make sure the Floppy disk drives, CD-ROM

drive and Microsoft Windows Update check

boxes are cleared, and select the

location

check box.

Specify a

d Insert the Drivers, MarkVision, and Utilities CD

that came with your printer and select B

rowse.

e Double-click the letter of your CD drive, then

double-click the Win98USB folder beneath it.

f Highlight the language you wish to install

USB support for, then click

OK.

g Select Next.
h Select Next again.
i When the hardware is loaded, click Finish.

The printer driver installation program
automatically launches after a few moments.

6

Chapter 1: The basics

Troubleshooting Tips

Problem: What to do:

6 Follow the installation instructions in the

printer drivers dialog box.

7 In the Print to the following port check box, select

the USB port that contains the name of the
printer you are currently installing as your
default printer port.

8 When you finish, exit the setup program and

remove the CD from your computer.

9 Restart your computer.

Unexpected characters print or
characters are missing.

You are connected to the USB port,
but the printer will not print.

• Make sure the parallel cable or USB cable is firmly plugged in at the
back of the printer.

• Make sure you are using Windows 98 or Windows 2000.

Connecting the printer to your computer

7

For Macintosh users:

1 Make sure the printer power is Off (O) and the

printer power cord is unplugged from the
electrical outlet.

2 Connect the end of the USB cable to the port on

your computer.

3 Align and plug the other end of the USB cable

into the port on the back of your printer as
shown.

4 Plug the printer in.

5 Turn the printer on.

6 Launch the Drivers, MarkVision, and Utilities

CD to install the necessary items. Instructions to
launch the CD are in the CD
booklet.

7 Restart the computer.

8 Open the Apple Extras folder.

9 Open the Apple LaserWriter Software folder.

10 Open the Desktop Printer Utility application.

11 The New Des ktop Printer screen displays.

12 Select Printer (USB) from the list and click OK.

13 In the USB Printer S election box, click Change.

The USB printer dialog box displays.

14 Select Optra E312 and click OK.

The previous screen displays. Notice the new
printer icon.

8

Chapter 1: The basics

15 In the PostScript Printer Description (PPD) File

box, click

Wait for the information to process.
The previous screen displays. Notice the new

printer icon.

Auto Setup.

Note: Both areas of the printer

dialog box show the Optra E312
printer icon.

16 Click Create.

A window appears for you to name the printer.

17 Type in the name of the printer or accept the

default name.

18 Click Save.

19 Quit the Desktop Printer Utility application.

The printer icon displays on your Desktop.

20 Click the new desktop printer icon.

The Printing menu appears on the menu bar.

21 Scroll down in the Printing menu and select Set

Default Printer.

A dark line appears around the printer in the
printer icon to indicate it is selected as the default
printer.

Troubleshooting Tips

Problem: What to do:

Auto Setup fails in the PostScript
Printer Description (PPD) File box

• Re-install the printer PPD from the CD.

Connecting the printer to your computer

9

Loading paper

Automatic paper feeder

Manual paper feeder

You can load paper in the automatic paper feeder,
which holds up to 150 sheets, or the manual feeder,
which holds 1 sheet at a time.

1 To print from the automatic paper feeder, extend

the paper support.

2 Before loading paper, flex the sheets back and

forth to loosen them, then fan them.

3 If the paper has a preferred print side, insert the

paper with the print side facing you.

If you are loading letterhead paper, insert letterhead
with the top of the page pointing down.

10

Chapter 1: The basics

4 Slide the paper guides against the edges of the

paper.

5 Extend the paper support on the paper output

bin.

6 Select the paper size from your software

application.

7 Start your print job.

Loading paper

11

Troubleshooting Tips

Problem: What to do:

Toner smudges appear on the front or
back of the page.

Paper sticks together/printer feeds
multiple sheets of paper.

Paper fails to feed from the automatic
paper feeder.

Paper skews or buckles. • Make sure there isn’t too much paper in the paper feeder. The automatic

Printing a test

• Make sure the paper is straight and unwrinkled.

• Remove the paper from the paper feeder and fan the paper.

• Make sure there isn’t too much paper in the paper feeder. The automatic
paper feeder holds up to 150 sheets, depending on the thickness of the
paper.

• Remove the paper from the paper feeder and fan the paper.

paper feeder holds up to 150 sheets, depending on the thickness of the
paper.

• Make sure the paper guides are properly positioned against the edges
of the paper.

To check that your printer is working correctly, print a

page

test page.

To print a test page, the print cartridge must be
installed (see

Installing the print cartridge).

12

Chapter 1: The basics

Troubleshooting Tips

1 Turn the printer off.

2 Plug one end of the power cord into the power

cord connector on the back of the printer and
the other end into a properly grounded wall
outlet.

3 Turn on the printer.

As the printer powers up, each operator panel light
turns on and off, starting with Press Button and
ending with the Ready light. If this does not
happen, see

Printing problems.

4 When the Data light stops blinking and Ready

is the only light on, briefly press the operator
panel button.

A test page listing your printer model and default
settings should print out. If it doesn’t, check

problems

.

Printing

Problem: What to do:

The operator panel lights do not
come on when the printer is turned
on.

Attaching a new

operator panel

overlay

• Make sure the power cord is firmly plugged in at the back of the printer
and at the wall outlet.

If you have a non-English overlay sheet in your printer
box and wish to use it, peel it off and place it over the
overlay currently on your printer.

Attaching a new operator panel overlay

13

Installing memory To install a memory card or a flash memory card, go on

to the next section. Otherwise, you are ready to set up
your application software and install the appropriate
printer driver. Refer to the booklet that came with the
Drivers, MarkVision and Utilities CD for installation
instructions. Go to
about the printer utilities and drivers.

Your printer comes with 4MB of printer memory. You
can buy and install a 4MB, 8MB, 16MB, 32MB or 64MB
optional memory card for a total of 68MB of printer
memory.

You can also install a 1MB, 2MB or 4MB optional flash
memory card for storing downloaded fonts or macros.

Printer drivers for more information

Removing the

system board shield

Before installing any of these option cards, you will

need a small Phillips screwdriver to

shield covering the printer system board.

remove the metal

1 Turn off the printer and unplug the power cord

from the printer.

2 Disconnect the printer cable (if attached) from

the printer.

3 Remove the print cartridge and cover it.

14

Chapter 1: The basics

Note: Exposing the

photoconductor to light may
damage the print cartridge. After
you remove the cartridge from
the printer, cover it or store it in a
clean, dark place.

4 With the printer facing you, place it on its left

side.

5 Turn the printer around so the bottom of the

printer is facing you.

6 Locate and remove the 3 screws on the metal

shield.

Installing memory

15

7 Grasp the corner of the shield and gently pull it

out, then down.

16

8 Pull the shield away from the printer.

Chapter 1: The basics

Notch

Installing a printer

memory card

Connection points

To install an optional printer memory card, follow the
instructions below.

1 Remove the printer memory card from its

packaging.

Avoid touching the connection points along the
edge of the card.

2 Locate the printer memory connector.

Printer memory connector

3 Hold the option card with the connection points

facing toward the system board, with the notch
pointing down and to the left.

4 Insert the card into the printer memory

connector at a 45 degree angle.

Installing memory

17

5 Gently push the card all the way in.

6 Push the card back with your thumbs until it

snaps into place.

Notch

Installing a flash

memory card

Connection points

To install an optional flash memory card:

1 Remove the printer memory card from its

packaging.

Avoid touching the connection points along the
edge of the card.

2 Locate the option card connector.

18

Option card connector

Chapter 1: The basics

3 Hold the option card with the connection points

facing toward the system board and the notch
pointing down and to the left.

4 Insert the card into the option card connector at

a 45 degree angle.

5 Gently push the card all the way in.

6 Push the card back with your thumbs until it

snaps into place.

Installing memory

19

When you have finished installing the option card(s):

1 Fit the metal shield into the slots and reattach

the screws.

2 Put the printer back to its original upright

position.

3 Re-install the print cartridge.

4 Reconnect the computer cable and latch the

metal clips.

5 Plug the power cord into the printer.

6 Turn the printer on.

As the printer powers up and the operator panel
lights begin cycling on and off, there is a pause
while the new memory is tested, then the lights
continue cycling.

7 When the Ready light comes on, press the

operator panel button briefly and print a test
page to verify that printer memory or additional
flash memory is installed.

20

Chapter 1: The basics

If the Ready light does not come on, see Printing

problems

.

2

Printer drivers

Included with your printer is the Drivers, MarkVision
and Utilities CD, a compact disc containing printer

drivers and utilities for Windows 95, Windows 98,
Windows 2000, Windows NT 4.0, Windows 3.1x,
Macintosh and OS/2 operating systems. Refer to the
CD booklet for information about launching the CD
program for your operating system. When the CD
program is running, press F1 for online Help at any
time.

You can also create diskettes from the CD or visit our
web site at http://www.lexmark.com to download a
printer driver to your computer.

Printer drivers Printer drivers for the following operating systems

and applications are included on the CD:

• Windows 95

• Windows 98

• Windows 2000

• Windows NT 4.0

• Windows for Workgroups 3.11

• Windows 3.1x

• Macintosh OS8 or later

• OS/2 Warp

• OS/2, 2.1 or later

• WIN-OS/2 for OS/2, 2.1 or later

Printer drivers

21

Additional printer drivers may have been developed
since this book was printed. Refer to the CD README
for a complete list of all the drivers included on the CD.

Automated fax

system

In the U.S. and Canada, you can get a list of available
drivers by calling the Lexmark Automated Fax System.
The system is available 24 hours a day, 7 days a week.
Just call [phone] from a touchtone phone and
follow the voice prompts.

If you have a modem attached to your computer, you
can download printer drivers from the Lexmark web
site (www.lexmark.com).

Printer utilities The CD also includes printer utilities. If you’re using

Windows 95, Windows 98, Windows 2000, Windows
NT 4.0, Macintosh or OS/2 Warp, you can install the
MarkVision utility.

22

Chapter 2: Printer drivers

MarkVision With its easy-to-use tabs, MarkVision provides a quick

and easy way to view and change printer settings right
from your computer. You can:

• select the status tab to view up-to-the-minute
printer status

• use Quick Setup to save your printer settings and
set up one or more printers with your printer
configuration

• download fonts and overlays with the Windows
Toolkit

• use Printer Job Management to view and manage
printer jobs

To install MarkVision, refer to the MarkVision online
documentation on the Drivers, MarkVision and Utilities
CD that came with your printer.

Online help Online Help is available from all MarkVision screens.

MarkVision for Windows 95, Windows 98, Windows
2000 and Windows NT 4.0 includes step-by-step
instructions for using many MarkVision functions.

MarkVision

23

24

Chapter 2: Printer drivers

Automatic paper feeder

3

Manual
sheet
feeder

Paper handling

Your printer has two standard paper sources: an
automatic paper feeder, which holds up to 150 sheets of
plain paper and a single sheet manual feeder. Use the
automatic paper feeder for the print jobs you do most
often. Use the manual sheet feeder to feed a single page,
transparency, envelope, label or index card.

Your printer also has an output bin on top of the printer
that collates up to 100 sheets (face down), and the single
sheet front output door, which lets you feed media
straight out the front of the printer, reducing curling
and potential paper jams when using special media
such as transparencies, envelopes, labels, card stock or
index cards.

Paper output bin

Front output door

Paper handling

25

Paper types and

sizes

Selecting the right paper type reduces printing
problems. For best print quality, use 20 lb (75 g/m2)
xerographic paper.

If the paper has a preferred print side, load it with the
print side facing you.

Media Size Weight Capacity

Paper A4, A5, B5, letter, legal,

Transparencies Minimum: 3.875 x 5.9 in.

Envelopes Minimum: 3.875 x 5.9 in.

Labels Minimum: 3.875 x 5.9 in.

Index Cards Minimum: 3 x 5 in.

Index Bristol /

Tag C a rd St oc k

executive

(98 mm x 152 mm)

Maximum: 8.5 x 14 in.
(216 mm x 356 mm)

(98 mm x 152 mm)

Maximum: 8.5 x 14 in.
(216 mm x 356 mm)

(98 mm x 152 mm)

Maximum: 8.5 x 14 in.
(216 mm x 356 mm)

(76.2 x 127.0 mm)

Minimum: 3 x 5 in.
(76.2 x 127.0 mm)

Maximum: 8.5 x 14 in.
(216 mm x 356 mm)

16 - 24 lb
(60-90 g/m

16 - 43 lb
(60-163 g/m

16 - 43 lb
(60-163 g/m

16 - 43 lb
(60-163 g/m

16 - 43 lb
(60-163 g/m

67 - 90 lb Index Bristol
(120 - 163 g/m

50 - 100 lb tag
(75 - 163 g/m

2

)

2

)

2

)

2

)

2

)

2

)

2

)

Automatic Paper Feeder: 150 sheets

Manual Sheet Feeder: 1 sheet

Automatic Paper Feeder: 10 sheets

Manual Sheet Feeder: 1 sheet

Automatic Paper Feeder: 10 envelopes

Manual Sheet Feeder: 1 envelope

Automatic Paper Feeder: 10 sheets

Manual Sheet Feeder: 1 sheet

Automatic Paper Feeder: 10 cards

Manual Sheet Feeder: 1 card

Automatic Paper Feeder - 10 cards

Manual Sheet Feeder: 1 card

26

Chapter 3: Paper handling

Paper Load A4, A5, B5, letterhead, legal and executive-size

paper one at a time from the manual feeder or load up
to 150 sheets in the automatic paper feeder.

Preprinted papers such as letterhead must be able to
withstand temperatures up to 200°C (392°F) without
melting or releasing hazardous emissions.

Load letterhead with the top of the page pointing
down, facing you.

Transparencies If you occasionally print transparencies:

• Use transparencies designed for laser printers.
We recommend Lexmark Laser Printer
Transparencies: for letter size transparencies, part
number 70X7240; for A4 size transparencies, part
number 12A5010. Transparencies must be able to
withstand temperatures of 200°C (392°F) without
melting or releasing hazardous emissions.

• Test the print quality before buying large
quantities.

• Load transparencies with a removable stripe so
the stripe is away from you and pointing down.

Envelopes For occasional envelope printing, feed envelopes one at

a time from the manual feeder, or load up to 10
envelopes in the automatic paper feeder.

Paper types and sizes

27

Load envelopes in the center of the manual feeder or
automatic paper feeder and slide the paper guides
snugly against the sides of the envelopes.

When printing on envelopes:

• Try a sample of any envelopes you are
considering using with the printer before buying
large quantities.

• Use envelopes made from 75 to 105 g/m

2

(20 to
28 lb) bond paper. For best performance and
fewer paper jams, do not use envelopes that:

– have excessive curl
– are stuck together
– are damaged in any way
– contain windows, holes, perforations, cutouts

or embossing

– use metal clasps, string ties or metal folding

bars

– have postage stamps attached
– have any exposed adhesive when the flap is in

the sealed position

• Use envelopes that can withstand temperatures
of 200°C (392°F) without sealing, excessive
curling, wrinkling or releasing hazardous
emissions.

28

Chapter 3: Paper handling

• Load envelopes vertically, flap side down so the
stamp area is in the top left corner.

• Adjust the left and right paper guides to fit the
width of the envelopes.

Labels For occasional label printing, use paper labels designed

for laser printers. You can feed labels one at a time from
the manual feeder, or you can load up to 10 labels in the
automatic paper feeder.

When printing on labels:

• Test the print quality before buying large
quantities of labels.

• Use labels with a pressure of 25 psi that can
withstand temperatures of 200°C (392°F) without
releasing hazardous emissions. For more
information on label printing, refer to the Card
Stock & Label Guide on the CD.

• Do not print a large number of labels
continuously.

• Do not use labels that have exposed adhesive on
the sheets.

Card stock For occasional printing on index Bristol or tag card

stock, feed 1 card at a time in the manual paper feeder.
Use card stock with a maximum weight of 163 g/m

and

a minimum size of 76.2 x 127 mm (3 x 5 in.).

Paper types and sizes

2

29

For best results, open the single-sheet front output door
so the card stock exits out the front.

Loading paper,

other media in the

automatic feeder

Use the automatic paper feeder, which is behind the
manual feeder,

transparencies, envelopes, labels and card stock.

To avoid curling and potential jams when printing on
special media, open the front output door to feed the
media straight out the front of the printer.

to feed paper and special media such as

1 Extend the paper support on the automatic

paper feeder.

2 Before loading media, flex the sheets back and

forth to loosen them, then fan them.

The automatic paper feeder holds up to 150
sheets of paper, 10 sheets of transparencies or
labels, 10 envelopes, 10 index cards.

30

Chapter 3: Paper handling

3 If loading:

• A4, A5, B5, legal or executive-size paper, insert
the paper with the print side facing you

• letterhead paper, insert letterhead with the top of
the page pointing down, facing you

• transparencies with a removable stripe, insert
them so the stripe is pointing away from you and
pointing down

• envelopes, insert them vertically, flap side down
so the stamp area is in the top left corner

4 Slide the paper guides flush against the edges

of the media.

Loading paper, other media in the automatic feeder

31

5 Extend the paper support on the paper output

bin or open the front output door if you’re
printing on special media.

6 Select the automatic paper feeder from your

software application.

7 Start your print job.

32

Chapter 3: Paper handling

Loading paper,

other media in the

manual sheet

feeder

Use the manual feeder to feed paper or special media,
one sheet at a time, into your printer.

If you experience problems feeding envelopes or index
cards in the automatic paper feeder, try printing them
one at a time from the manual feeder.

To avoid curling or potential jams when printing on
special media, open the front output door to feed media
straight out the front of the printer.

1 Extend the paper support on the paper output

bin or open the front output door if you’re
printing on special media.

Manual sheet feeder

2 If loading:

• paper, insert one sheet of paper with the print
side facing you

• letterhead paper, insert one sheet of letterhead
with the top of the page pointing down, facing
you

• transparencies with a removable stripe, insert one
transparency so the stripe is pointing away from
you and pointing down

• envelopes, insert one envelope vertically, flap
side down so the stamp area is in the top left
corner

• card stock, insert one card vertically

3 Slide the paper guides flush against the edges

of the media.

4 Briefly (approximately one second) push Press

Button to start printing.

5 When the Load Paper light blinks and the Press

Button light comes on, place another sheet/other
media in the manual feeder. If you are using
MarkVision, you will get a load manual paper/
envelope message.

Loading paper, other media in the manual sheet feeder

33

Clearing paper

jams

If you get a paper jam, the Paper Jam indicator light
prompts you to clear the paper path.

If the paper has just started to feed from the paper
feeder when the jam occurs:

1 Pull the paper straight up out of the paper

feeder.

2 Open and close the printer cover to resume

printing.

If the paper jam occurs inside the printer:

1 Remove the paper from the output bin.

2 Turn the printer off, then on.

34

Note:

photoconductor to light may
damage the print cartridge. After
you remove the cartridge from
the printer, cover it or store it in a
clean, dark place.

Chapter 3: Paper handling

Exposing the

If this doesn’t clear the jam:

3 Open the printer cover.

4 Remove the print cartridge and cover it.

5 Grasp the paper on both sides and pull the

paper toward you.

6 Make sure there is no more paper in the printer.

7 Re-insert the print cartridge.

8 Close the printer cover to resume printing.

Note:

fuser, try opening and closing
the cover. Each time you open
and close the cover, the paper
advances until you can pull it
out.

Note:

printer may occur if adhesive
labels remain in the fusing unit.
Call for service.

If the paper jam is in the

Serious damage to your

If a paper jam occurs while printing labels:

1 Be sure the labels remain attached to the

backing sheet after clearing the paper jam.

2 Feed 10 or more sheets of plain paper through

the printer before resuming label printing. The
plain paper will remove any remaining
adhesive in or on the fusing unit.

Clearing paper jams

35

Troubleshooting Tips

Problem: What to do:

Paper sticks together/printer feeds
multiple sheets of paper.

Paper skews or buckles.

Envelopes fail to feed correctly. • Make sure the envelopes are loaded in the center of the feeder.

• Make sure you are using recommended paper/other media (see Paper

types and sizes).

• Try a different kind. Envelopes designed for laser printers produce better
results.

36

Chapter 3: Paper handling

Troubleshooting

4

For help solving printing problems, refer to the
following tables. If you cannot fix the problem, contact
your point of purchase for assistance. You may have a
printer part that requires cleaning or replacement by a
service technician.

Print quality problems

Problem: What to do:

Light or blurred characters. • Make sure you removed the sealing tape from the print cartridge.

• Hot/humid or cold/dry weather conditions may affect how well toner
adheres to paper. Select the next darker print setting.

• If Toner Saver is on, turn it off using MarkVision or your printer driver.

• Remove the print cartridge, shake it from side-to-side to redistribute the
toner, and reinsert it.

• Run Engine Clean Cycle to remove any toner that may have
accumulated (see Engine clean cycle).

• Make sure you are using recommended paper/other media (see Paper

types and sizes).

• Use MarkVision to define the Custom Type setting for media type, media
texture or media weight.

• Replace the print cartridge.

Toner smudges appear on the front or
back of the page.

Vertical or horizontal streaks appear
on the page.

• Run Engine Clean Cycle to remove any toner that may have
accumulated (Engine clean cycle).

• Make sure the paper is straight and unwrinkled.

• Replace the print cartridge.

• Run Engine Clean Cycle to remove any toner that may have
accumulated (Engine clean cycle).

• Replace the print cartridge.

Troubleshooting

37

Print quality problems

Toner smears or rubs off the page. • Run Engine Clean Cycle to remove any toner that may have

accumulated (Engine clean cycle).

• Select a different Media Type or Form Type setting from your Lexmark
printer driver.

• Try a different kind of xerographic bond paper.

Solid black areas on transparencies
or paper contains white streaks.

Faint images or repetitive spots
appear on the page.

• Choose a different fill pattern in your software application.

• Try a different type of paper. Paper designed for copiers give the best
quality.

• Replace the print cartridge.

• Select a different Media Type or Form Type setting from your Lexmark
printer driver.

• Try a different kind of xerographic bond paper.

• Replace the print cartridge.

Printing problems

Problem: What to do:

Printer has missing or damaged
parts.

Power is turned on at a power strip
but the Ready light is not on.

Printer is on, but nothing prints. • Make sure the print cartridge is installed.

• Inside the U.S., call the number listed on your printer registration card.

• Outside the U.S., contact your point of purchase.

• Be sure the printer power switch is on too.

• Make sure the parallel cable is firmly plugged into the connector on the
back of the printer.

• Print a test page (do a brief button press) to determine if the problem is
with the printer or the computer.
— If you can print a test page, the problem is in the computer or the

software application.

— If you cannot print a test page, call the Lexmark service number listed

on the printer registration card.

Printer does not print even though a
paper jam has been cleared.

Unexpected characters print or
characters are missing.

While in PostScript Level 2 emulation,
the printer is flushing data (Data and
Error indicator lights are blinking).

While in MarkVision, the Press
Button light is on.

38

Chapter 4: Troubleshooting

• Open and close the printer cover to restart the printer.

• Make sure you are using the correct printer driver.

• Select Hex Trace Mode from the Special Function Menu to determine
what the problem is.

• Restore factory defaults (Reset user defaults).

• Make sure you are using the correct PostScript driver.

• The printer doesn’t have enough memory to print the job. Install more
memory (see Installing a printer memory card).

• The printer is off-line. Press and hold the operator panel button for 3
seconds to reset the printer.

Indicator lights

Operator panel terms

The next section explains the various light sequences
with a corresponding illustration.

The indicator lights mean different things, depending
on their sequence. They indicate that the printer is
Ready to print (printer status information); the printer
needs attention (printer attendance information); or the
printer needs servicing (printer service information).

Light is on

Light is off

Light is blinking

Press Button

• Brief button press (push the button once for no more than 3
seconds)

• Long button press (hold until all the lights come on)

• Double click button press (push and release the button twice
quickly)

Indicator lights

39

Printer status

information

If your printer lights look like this: Then your printer:

is Ready to receive and process data.

• Print a test page by pushing the operator panel button with a
brief button press, or

• reset the printer by pushing the operator panel button with a
long button press. Each time the printer is reset, the print job in
process is terminated.

40

Chapter 4: Troubleshooting

If your printer lights look like this: Then your printer:

is Busy receiving data, processing data, the print engine is running,
or processing/printing a test page.

• If you want to reset the printer, push the operator panel button with
a long button press.

Indicator lights

41

If your printer lights look like this: Then your printer:

is Waiting until a Print Timeout occurs or until additional data is
received.

• Print data stored in the printer buffer by pushing the operator
panel button with a brief button press or

• reset the printer by pushing the operator panel button with a long
button press.

42

Chapter 4: Troubleshooting

If your printer lights look like this: Then your printer:

is Resetting settings to their power-on default settings or saving
settings changed in configuration mode.

Indicator lights

43

If your printer lights look like this: Then your printer:

is Flushing corrupted print data.

44

Chapter 4: Troubleshooting

Printer attendance

information

If your printer lights look like this: Then your printer:

detects a Paper Jam.

• Open the printer cover, clear all paper from the paper path and
close the cover to resume printing.

Indicator lights

45

If your printer lights look like this: Then your printer:

is prompting you to load media for manual feed. The printer stops
and displays this light sequence for each piece of media you want to
print.

• Load media, with the side to be printed facing the front of the
printer, into the manual feeder and push the operator panel button
to resume printing, or

• reset the printer by pushing the operator panel button with a long
button press.

If your printer lights look like this: Then your printer:

is alerting you that the printer is out of paper/envelopes or that the
paper did not feed properly from the automatic paper feeder.

46

• Load media into the automatic paper feeder and push the operator
panel button to resume printing or

• reset the printer by pushing the operator panel button with a long
button press.

Chapter 4: Troubleshooting

If your printer lights look like this: Then your printer:

top cover is open or the print cartridge is not installed.

• Close the cover to display the light sequence that appeared before
the cover was opened.

• Install the print cartridge.

Indicator lights

47

If your printer lights look like this: Then your printer:

• memory is full, or

• received a page that is too complex to print, or

• reduces the resolution of a formatted page to 300 dpi before
printing, or

•has a PPDS font error, or

• doesn’t have enough memory to save what is in the buffer
(resource save off), or

• doesn’t have enough memory to defragment flash memory
(insufficient defrag memory), or

• cannot communicate with the host computer (host interface
error).

Each of the errors described above has a unique, secondary error
code. Display the secondary error code by double-clicking the
operator panel button.

48

Chapter 4: Troubleshooting

Secondary error

codes

If your printer lights look like this
when you double-click the operator
panel button:

Then your printer:

memory is full (Memory Full).

• Reduce the complexity of the job and/or the resolution, or

• press the operator panel button with a brief button press to
resume printing, or

• reset the printer by pushing the operator panel button with a long
button press.

Indicator lights

49

If your printer lights look like this
when you double-click the operator
panel button:

Then your printer:

has received a page that is too complex to print (Complex Page).

• Switch the printing mode to a different printing mode via the
Lexmark driver for Windows, or

• press the operator panel button with a brief button press to
resume printing, or

• reset the printer by pushing the operator panel button with a long
button press.

50

Chapter 4: Troubleshooting

If your printer lights look like this
when you double-click the operator
panel button:

Then your printer:

is out of memory while formatting a page and is forced to reduce the

Indicator lights

51

If your printer lights look like this
when you double-click the operator
panel button:

Then your printer:

has received a request for a PPDS font which is not installed (Font
Error).

• Reset the front panel by pushing the operator panel button with a
long button press.

52

Chapter 4: Troubleshooting

If your printer lights look like this
when you double-click the operator
panel button:

Then your printer:

doesn’t have enough memory to save what is in the buffer
(Resource Save Off).

• Install additional memory or

• push the operator panel button to resume printing, or

• reset the front panel by pushing the operator panel button with a
long button press.

Indicator lights

53

If your printer lights look like this
when you double-click the operator
panel button:

Then your printer:

has insufficient memory to free up unused space in flash memory
(Insufficient Defrag Memory).

• Delete fonts, macros and other data in RAM, or install additional
printer memory, then issue a PJL command to begin freeing up
unused space in flash memory.

54

Chapter 4: Troubleshooting

If your printer lights look like this
when you double-click the operator
panel button:

Then your printer:

has an error communicating with the host computer (Host Interface
Error).

This error is displayed if:

• you have an external print server connected to your printer, but
your printer can’t detect it when you first turn the printer on, or

• the computer attempts to communicate with the printer through
the parallel port, but the port setting has been disabled in
configuration mode, or

• the computer attempts to communicate with the printer through
the USB port, but the port has been disabled in configuration
mode.

• If this error occurs when you turn on the printer, double check that
the ENA is still plugged in to the printer.

• If you want to print through the parallel port, print a menu settings
page (see Printing a test page) to verify that the parallel buffer
setting is disabled. Re-enable the parallel port in configuration
mode (see the table on page 69).

• If you’re printing through the USB port, print a menu settings page
(see Printing a test page) to verify that the USB buffer setting is
disabled. Re-enable the USB port in configuration mode (see the
table on page 76).

Indicator lights

55

Printer service

information

If your printer lights look like this: Then your printer:

has a service error and printing stops immediately.

• Turn the printer off and back on. If the lights are still blinking,
contact your point of purchase, or call the Lexmark service
number listed on your printer registration card.

56

Reset user defaults

Chapter 4: Troubleshooting

When formatting problems occur or unexpected
characters print, try resetting the printer default
settings to your user defaults. Press and hold the
operator panel button until all indicator lights are on.

Once the default settings are reset, the Ready light
comes on.

Engine clean cycle For print quality problems, such as stray toner marks

appearing on the paper, select the Engine Clean Cycle
setting to remove any toner that may have
accumulated.

1 Turn off the printer.

2 Open the top cover.

3 Turn the printer back on.

4 Load paper into the paper feeder.

5 When the Error light comes on, indicating the

top cover is open, do a double button press.

6 When the Error light and Press Button light

blink, close the cover.

The Special Function Menu is activated.
Engine Clean Cycle is the first menu selection in the

Special Function Menu. The operator panel Ready
light is on solid, the Error light is blinking and the
Press Button light is blinking.

7 Do a long button press to start Engine Clean

Cycle.

a The printer feeds one sheet of plain paper

through the paper path to remove any
accumulated toner.

b Once the paper exits into the output bin, the

printer returns to the Ready state.

8 If necessary, repeat this process two or three

times until all of the excess toner is removed.

Indicator lights

57

Print quality test

pages

To help isolate print quality problems, like streaking,
select the Print Quality Test Pages setting.

1 Turn off the printer.

2 Open the top cover.

3 Turn the printer back on.

4 Load paper into the paper feeder.

5 When the Error light comes on, indicating the

top cover is open, do a double button press.

6 When the Error light and Press Button light

blink, close the cover.

Do a double button press 4 times to scroll down to
Print Quality Test Pages.

The operator panel Ready light is on solid, the Data
light is on solid, the Error light is blinking and the
Press Button light is blinking.

7 Do a long button press to start Print Quality Test

Pages.

58

Chapter 4: Troubleshooting

a Three pages print out to help you evaluate

print quality. The first page has registration
marks, the second page is gray and the third
page is black.

b Once the paper exits into the output bin, the

printer returns to the Ready state.

When

light, toner streaks, and so on, refer to the
troubleshooting tables beginning on

you’ve isolated the problem, i.e., print is too

page 37.

Enter Hex Trace

mode

When unexpected characters print or characters are
missing, use Hex Trace to help you determine if there is
a problem with the language interpreter or the cable.
Hex Trace isolates printing problems by telling you
what information your printer is receiving.

To enter Hex Trace mode:

1 Turn off the printer.

2 Open the top cover.

3 Turn the printer back on.

4 When the Error light comes on, indicating the

top cover is open, do a double button press.

5 When the Error light and Press Button light

blink, close the cover.

6 Do a double button press 3 times to scroll down

to Enter Hex Trace.

When the Enter Hex Trace setting is selected, the
Paper Jam light is on solid, the Error light is
blinking and the Press Button light is blinking.

7 Do a long button press to start Hex Trace.

Data sent to the printer is printed out in
hexadecimal and character representation to help
isolate the source of the problem.

8 To exit Hex Trace, turn off the printer or press

the operator panel button to reset the printer.

Indicator lights

59

Restore factory

defaults

If changing the printer user default settings does not
solve formatting problems, reset the printer to the
original factory default settings.

1 Turn off the printer.

2 Open the top cover.

3 Turn the printer back on.

4 Load paper into the paper feeder.

5 When the Error light comes on, indicating the

top cover is open, do a double button press.

6 When the Error light and Press Button light

blink, close the cover.

7 Do a double button press 1 time to scroll down

to Reset Defaults.

The operator panel Data light is on solid, the Error
light is blinking and the Press Button light is
blinking.

60

8 Do a long button press to reset the printer to the

original factory defaults.

Once the settings are returned to the factory default
values, the printer returns to the Ready state.

Note: When you restore

factory default settings, all
downloaded fonts, macros and
symbol sets in printer memory
are deleted. (Resources in flash
memory are unaffected.)

Chapter 4: Troubleshooting

Before you call for

service

If you can’t solve your printer problems, it’s time to call
for service. Before you call, however, check the
following:

• Is the power cord plugged into the printer?

• Is the power cord plugged directly into a properly

grounded wall outlet?

• Is your printer properly connected to your
computer?

• Are all other devices attached to your printer
plugged in and turned on?

• Is the wall outlet turned off by any switches?

• Did a fuse blow?

• Has a power outage occurred in your area?

• Is a print cartridge installed in your printer?

• Is the printer cover closed completely?

Once you’ve checked these things, turn your printer off
and back on again. If your printer is still not operating
properly, call the Lexmark service number listed on the
printer registration card or contact your point of
service.

If the Ready indicator light is on, briefly press the
operator panel button to print a test page. It lists your
printer model, printer memory installed and your user
default settings. The service representative will
probably ask for this information.

Indicator lights

61

62

Chapter 4: Troubleshooting

5

Supplies

Within the U.S. or Canada, you can order Lexmark
supplies from any Lexmark Authorized Supplies

Dealer. To locate the dealer nearest you, call the number
on the printer registration card that came with your
printer. In other countries, contact the place where you
bought your printer.

Print cartridge

maintenance

To get the maximum benefit from your print cartridge:

• Do not remove the print cartridge (P/N 13T0101)
from its packaging until you are ready to install it.

• Do not refill print cartridges. The printer
warranty does not cover damage caused by
using refilled cartridges.

• Store print cartridges in the same environment as

the printer.

• Do not remove a print cartridge from the printer
except to replace it or to clear a paper jam.

Print cartridge maintenance

63

Troubleshooting Tips

Problem Action

Characters appear light or blurred. • Make sure you removed the sealing tape from the print cartridge.

• Replace the print cartridge.

Printer seems to be printing, but
pages are blank.

Printer is on, but nothing prints.

Jobs are not printing and the Error
light is on solid.

Recycling used

supplies

• The print cartridge may be out of toner. Replace the cartridge.

• The print cartridge may be defective. Replace the cartridge.

• Make sure you removed the sealing tape from the print cartridge.

• Make sure the print cartridge is installed.

Lexmark’s Operation ReSourceSM program lets you
participate in worldwide recycling at no cost to you.

Some shipping cartons have printed instructions for
participating in Operation ReSource. Other supplies
come packaged with a prepaid shipping label that you
may use in the specified country. If the shipping label is
not appropriate for your country, or if you need
additional recycling instructions, contact the place
where you bought your printer.

64

Chapter 5: Supplies

Printer

specifications

A

Printer features • Prints up to 10 pages per minute

• 600 and 300 dpi print resolutions

• 1200 Image Quality

• PostScript Level 2 emulation standard

• PCL 6 and PCL 5e emulations standard

• 45 LaserJet-compatible scalable fonts plus 30

additional PCL scalable fonts

• 39 Optra-compatible scalable fonts plus 36
PostScript scalable fonts

• 150-sheet automatic paper input tray and a
single-sheet manual input tray

• 100-sheet paper output tray and a single-sheet
output door

• 4MB printer memory

• 4MB, 8MB, 16MB, 32MB and 64MB memory

options for 68MB maximum memory expansion

• 1MB, 2MB and 4MB flash memory options

• USB capability

• Single element print cartridge for easy, clean-

hands installation

Appendix A: Printer specifications

65

Printer

dimensions

Height: 8.8 in. (224 mm)
Width: 13.6 in. (345 mm)
Depth: 14.4 in. (365 mm)
Weight: 16.5 lb (7.5 kg) with print cartridge

66

Appendix A: Printer specifications

B

Advanced

troubleshooting

If you contact the Lexmark Customer Support Center to
help you resolve a printing problem, they may guide
you through configuration mode to change a default
setting (i.e., turning on the PPDS Activated setting if
your job application uses the PPDS datastream).

Use the operator panel or the MarkVision remote
operator panel to set or change specific printer
functions in configuration mode.

The following settings may be selected while in
configuration mode:

• Parallel Port Settings
– Enable Port

– NPA Mode
– Protocol
– Mode 1
– Mode 2
– Strobe Adjust

• USB Settings
– Enable Port

– NPA Mode

• PPDS Activated

• Auto LFCR after CRLF

Appendix B: Advanced troubleshooting

67

To enter configuration mode you must be in the Special
Function Menu:

1 Turn off the printer.

2 Open the top cover.

3 Turn the printer back on.

4 When the Error light comes on, indicating the

top cover is open, do a double button press.

5 When the Error light and Press Button light

blink, close the cover.

6 Do a double button press twice to scroll down to

Enter Configuration Mode.

When the Enter Configuration Mode setting is
selected, the operator panel Load Paper light is on
solid, the Error light is blinking and the Press
Button light is blinking.

7 Do a long button press to initiate Configuration

Mode.

68

This illustration represents the operator panel
settings

is on solid.

When the printer is in configuration mode, the
indicator lights take on new meanings based on their
function.

each of these settings.

Appendix B: Advanced troubleshooting

in configuration mode when an indicator light

The following tables describe the function of

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

If your printer lights look like
this in configuration mode:

Parallel Port Enabled setting is set to Auto, the factory
default.

If your printer encounters a memory shortage when trying
to print a job and you are not using the parallel port, turn off
Parallel Port Enabled to free up a little more memory.

There are three settings for Parallel Port Enabled: Off, On
and Auto.

• Do a brief button press to scroll through the settings (Off,
On, Auto) for this menu item.

• Do a double button press to scroll to the next menu item,
NPA Mode (Parallel).

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

Auto

Then your printer: Factory

Default

Parallel NPA Mode setting is set to Auto, the factory default.

When NPA Mode is enabled, your computer can send print
jobs to the printer and query printer status information
simultaneously.

There are three settings for NPA Mode (Parallel): Off, On
and Auto.

• Do a brief button press to scroll through the settings (Off,
On, Auto) for this menu item.

• Do a double button press to scroll to the next menu item,
Parallel Protocol.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

Auto

Appendix B: Advanced troubleshooting

69

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

Parallel Protocol setting is set to Fastbytes, the factory

default.

When the protocol is set to Fastbytes, the printer receives
information at a much faster transmission rate, provided the
host computer supports Fastbytes.

When the protocol is set to Standard, the printer receives
information at a normal transmission rate. The Press
Button light is off when Parallel Protocol is set to Standard.

• Do a brief button press to change the setting (Fastbytes,
Standard).

• Do a double button press to scroll to the next menu item,
PPDS Activated.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

Fastbytes

70

Appendix B: Advanced troubleshooting

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

PPDS Activated setting is off, the factory default.

Turn PPDS Activated on when working in applications
using the PPDS datastream.

There are two settings for PPDS Activated: On and Off.

• Do a brief button press to change the setting (On, Off).

• Do a double button press to scroll to the next menu item,
Auto CRLF/LFCR.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

Off

Appendix B: Advanced troubleshooting

71

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

Auto CRLF/LFCR setting is off, the factory default.

How the printer formats the end of a line depends on the
computer system being used. Use this setting to select
whether or not the printer automatically performs a carriage
return (CR) after a line feed (LF) or a line feed after a
carriage return.

• If the Press Button light is off, Auto CR after LF is Off
and Auto LF after CR is Off.

• If the Press Button light is on, Auto CR after LF is On
and Auto LF after CR is Off.

• If the Press Button light is blinking, Auto CR after LF is
Off and Auto LF after CR is On.

• Do a brief button press to scroll through the settings for
this menu item.

• Do a double button press to scroll to the next menu item,
Parallel Mode 1.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

Off

72

Appendix B: Advanced troubleshooting

This illustration represents the operator panel
settings

in configuration mode when an indicator light
is blinking. The following tables describe the function
of each setting.

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

Parallel Mode 1 setting is on, the factory default.

This setting enables or disables the pull up resistors on the
parallel port signals. It is useful for personal computers that
have open collector outputs on the parallel port signals. Set
Parallel Mode 1 On to disable the resistors or Off to enable
the resistors.

• Do a brief button press to scroll through the settings (On,
Off) for this menu item.

• Do a double button press to scroll to the next menu item,
Parallel Mode 2.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

On

Appendix B: Advanced troubleshooting

73

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

Parallel Mode 2 setting is on, the factory default.

This setting determines if the parallel port data is sampled
on the leading or trailing edge of strobe. If Parallel Mode 2
is set On, the parallel port data is sampled on the leading
edge of strobe. The parallel port data is sampled on the
trailing edge of strobe if Parallel Mode 2

• Do a brief button press to scroll through the settings (On,
Off) for this menu item.

• Do a double button press to scroll to the next menu item,
Parallel Strobe Adjust.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all indicator lights
remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

is set Off.

On

74

Appendix B: Advanced troubleshooting

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

Parallel Strobe Adjust setting is off (0), the factory default.

This setting lets you increase the amount of time strobe is
sampled to determine that valid data is available on the
parallel port.

• Do a brief button press to scroll through the settings
(Off=0, On=+1, Auto=+2) for this menu item.

• Do a double button press to scroll to the next menu item,
USB Port Enabled.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

0

Appendix B: Advanced troubleshooting

75

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

USB Port Enabled setting is set to Auto, the factory default.

The Universal Serial Bus (USB) lets you connect a variety
of devices, i.e., a printer, to your computer with a single
cable.

• Do a brief button press to scroll through the settings (Off,
On, Auto) for this menu item.

• Do a double button press to scroll to the next menu item,
USB NPA Mode.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

Auto

76

Appendix B: Advanced troubleshooting

If your printer lights look like
this in configuration mode:

Then your printer: Factory

Default

USB NPA Mode setting is set to Auto, the factory default.

When USB NPA Mode is enabled, your computer can send
print jobs to the printer and query printer status information
simultaneously.

• Do a brief button press to scroll through the settings (Off,
On, Auto) for this menu item.

• Do a double button press to scroll to the next menu item,
Parallel Port Enabled.

• Do a long button press to select and save a setting for
this menu. As the setting is saved, all operator panel
indicator lights remain on for approximately 2 seconds.

Turn off the printer to exit configuration mode.

Auto

Appendix B: Advanced troubleshooting

77

78

Appendix B: Advanced troubleshooting

C

Safety

information

• If your product is NOT marked with this symbol , it MUST
be connected to an electrical outlet that is properly grounded.

• The power cord must be connected to an electrical outlet that is
near the product and easily accessible.

• Refer service or repairs, other than those described in the oper­ating instructions, to a professional service person.

• This product is designed, tested and approved to meet strict
global safety standards with the use of specific Lexmark com­ponents. The safety features of some parts may not always be
obvious. Lexmark is not responsible for the use of other replace­ment parts.

• Your product uses a laser, exercise

CAUTION: Use of controls or adjustments or performance
of procedures other than those specified herein may result
in hazardous radiation exposure.

• Your product uses a printing process that heats the print media,
and the heat may cause the media to release emissions. You
must understand the section in your operating instructions that
discusses the guidelines for selecting print media to avoid the
possibility of harmful emissions.

Consignes de sécurité

• Si le symbole n'apparaît PAS sur votre produit, ce dernier
DOIT être branché sur une prise de courant mise à la terre.

• Le câble d'alimentation doit être connecté à une prise de
courant placée près du produit et facilement accessible.

• L'entretien et les réparations autres que ceux décrits dans les
instructions d'emploi doivent être effectués par le personnel de
maintenance qualifié.

• Ce produit a été conçu, testé et approuvé pour respecter les
normes strictes de sécurité globale lors de l'utilisation de
composants Lexmark spécifiques. Les caractéristiques de
sécurité de certains éléments ne sont pas toujours évidentes.
Lexmark ne peut être tenu responsable de l'utilisation d'autres
pièces de rechange.

• Le produit utilise un laser :

ATTENTION : Les commandes, les réglages et l'exécution
de toute autre procédure que celle indiquée dans le
présent document peuvent entraîner des risques de
radiations.

• Le produit utilise un système d'impression qui chauffe le
support d'impression duquel peuvent alors se dégager des
émissions. Vous devez consulter les directives générales dans la
section appropriée des instructions d'emploi pour savoir
comment empêcher que ces émissions ne se produisent.

Norme di sicurezza

• Se il prodotto NON è contrassegnato con questo simbolo
DEVE essere collegato lo stesso ad una presa elettrica con messa
a terra.

• Il cavo di alimentazione deve essere collegato ad una presa
elettrica posta nelle vicinanze del prodotto e facilmente
raggiungibile.

• Per la manutenzione o le riparazioni, escluse quelle descritte
nelle istruzioni operative, consultare il personale di assistenza
autorizzato.

• Il prodotto è stato progettato, testato e approvato in conformità
a severi standard di sicurezza e per l’utilizzo con componenti
Lexmark specifici. Le caratteristiche di sicurezza di alcune parti
non sempre sono di immediata comprensione. Lexmark non è
responsabile per l’utilizzo di parti di ricambio di altri
produttori.

• Poiché il prodotto in questione utilizza il laser, considerare il
seguente avvertimento:

ATTENZIONE: L'uso di dispositivi di controllo o di
regolazione, o l'esecuzione di procedure non incluse tra
quelle descritte in questa documentazione, può provocare
una pericolosa esposizione alle radiazioni.

• Il prodotto in questione utilizza un processo di stampa che
riscalda i supporti di stampa; il calore generato può
determinare l'emissione di sostanze dannose da parte dei
supporti. Leggere attentamente la sezione riportata nelle
istruzioni riguardante le operazioni di selezione dei supporti di
stampa in modo da evitare la possibilità di emissioni dannose.

Appendix C: Safety information

79

Sicherheitshinweise

• Falls der Drucker nicht mit diesem Symbol markiert ist,
muß er an eine ordnungsgemäß geerdete Steckdose
angeschlossen werden.

• Das Netzkabel muß an eine Steckdose angeschlossen werden,
die sich in der Nähe des Geräts befindet und leicht zugänglich
ist.

• Wartungsarbeiten und Reparaturen, mit Ausnahme der in der
Betriebsanleitung näher beschriebenen, sollten Fachleuten
überlassen werden.

• Dieses Produkt und die zugehörigen Komponenten wurden
entworfen und getestet, um beim Einsatz die weltweit gültigen
Sicherheitsanforderungen zu erfüllen. Die sicherheitsrelevanten
Funktionen der Bauteile und Optionen sind nicht immer
offensichtlich. Sofern Teile eingesetzt werden, die nicht von
Lexmark sind, wird von Lexmark keinerlei Verantwortung oder
Haftung für dieses Produkt übernommen.

• Dieses Produkt verwendet einen Laser. Wenden Sie daher
besondere

VORSICHT an: Die Verwendung von Kontrollen bzw. die
Regulierung von Vorgängen mit Ausnahme derjenigen, die
in dieser Betriebsanleitung behandelt werden, kann Sie
gefährlicher Bestrahlung aussetzen.

• Dieses Produkt verwendet ein Druckverfahren, bei dem das
Druckmedium erhitzt wird. Diese Erwärmung kann zu einer
Freigabe von Emissionen des Druckmediums führen. Es ist
daher wichtig, daß Sie in der Betriebsanleitung den Abschnitt,
der sich mit der Auswahl geeigneter Druckmedien befaßt,
sorgfältig durchlesen und die dort aufgeführten Richtlinien
befolgen, um der Gefahr schädlicher Emissionen vorzubeugen.

Pautas de Seguridad

• Si su producto NO tiene este símbolo, , es
IMPRESCINDIBLE conectarlo a una toma de corriente eléctrica
con toma de tierra correcta.

• El cable de alimentación deberá conectarse a una toma de
corriente situada cerca del producto y de fácil acceso.

• Cualquier servicio o reparación deberá realizarse por parte del
personal cualificado, a menos que se trate de las averías
descritas en las instrucciones de utilización.

• Este producto se ha diseñado, verificado y aprobado para
cumplir los más estrictos estándares de seguridad global
usando los componentes específicos de Lexmark. Puede que las
características de seguridad de algunas piezas no sean siempre
evidentes. Lexmark no se hace responsable del uso de otras
piezas de recambio.

• El producto utiliza un láser. Actúe con

PRECAUCION: El uso de los controles o ajustes o el llevar
a cabo procedimientos distintos a los especificados aquí
puede causar niveles de radiación peligrosos.

• Durante el proceso de impresión que utiliza este producto se
calienta el medio de impresión, y el calor puede provocar que el
medio emita gases. Para evitar emisiones peligrosas, el usuario
deberá comprender y seguir lo expuesto en la sección de las
instrucciones de utilización donde se describen las directrices
para seleccionar el medio de impresión.

Veiligheidsvoorschriften

• Zorg ervoor dat uw produkt is aangesloten op een geaard
stopcontact als het produkt NIET is gemarkeerd met det

symbool .

• Het netsnoer moet worden aangesloten op een gemakkelijk
bereikbaar stopcontact in de buurt van het produkt.

• Neem contact op met een professionele onderhoudstechnicus
voor onderhoud en reparaties die niet in de bij het produkt
geleverde instructies beschreven worden.

• Dit product is ontworpen, getest en goedgekeurd om te
voldoen aan strenge internationale veiligheidsvoorschriften.
Deveiligheidsvoorzieningen van bepaalde onderdelen zullen
niet altijd duidelijk zichtbaar zijn. Lexmark is niet
verantwoordelijk voor het gebruik van andere vervangende
onderdelen.

• Uw produkt maakt gebruik van een laser, wees

VOORZICHTIG: Instellen van het controlepaneel of,
aanpassingen of uitvoering van procedures op andere
wijze dan hier is gespecificeerd kunnen leiden tot
blootstelling aan gevaarlijke straling.

• Uw produkt gebruikt een afdrukproces waarbij het
afdrukmateriaal verhit raakt. Hierdoor kan straling vrijkomen.
Lees het gedeelte in de bij het produkt geleverde instructies,
waarin richtlijnen voor de keuze van afdrukmateriaal worden
beschreven, zorgvuldig door, zodat u mogelijke schadelijke
straling kunt voorkomen.

Sikkerhedsoplysninger

• Hvis dit produkt IKKE er markeret med dette symbol ,
SKAL det sluttes til en stikkontakt med jordforbindelse.

• Ledningen skal sluttes til en stikkontakt, der er tæt på
produktet og som er let tilgængelig.

• Service og reparationer, som ikke er beskrevet i
brugsanvisningen, skal udføres af en kvalificeret tekniker.

• Dette produkt er udviklet, testet og godkendt i
overensstemmelse med Lexmarks verdensomspændende
standarder for sikkerhed. Delenes sikkerhedsfunktioner kan
være skjulte. Lexmark påtager sig intet ansvar for brugen af
uoriginale reservedele.

• Dit produkt bruger en laser og du skal være

FORSIGTIG: Brug af styremekanismer, indstillinger eller
fremgangsmåder, som ikke er beskrevet her, kan resultere i
farlig radioaktiv bestråling.

• Produktet benytter en udskrivningsproces, der opvarmer
skrivemediet og denne varme kan føre til at udskriftmedier
afgiver dampe. Det er vigtigt at du forstår den del af
brugsanvisningen, der omhandler valg af udskriftsmedium, så
du kan undgå farlige dampe.

80

Appendix C: Safety information

Sikkerhetsinformasjon

• Hvis produktet ditt ikke er merket med dette symbolet, ,
må det bare kobles til en stikkontakt som er jordet.

• Ledningen må være koblet til en stikkontakt nær produktet.
Stikkontakten må være lett tilgjengelig.

• La bare kvalifisert personale ta seg av service og reparasjon som
ikke er direkte beskrevet i bruksanvisningen.

• Dette produktet er utviklet, testet og godkjent i
overensstemmelse med strenge verdensomspennende
sikkerhetsstandarder for bestemte Lexmark-deler. Delenes
sikkerhetsfunksjoner kan være skjulte. Lexmark er ikke
ansvarlig for bruk av uoriginale reservedeler.

• Produktet ditt bruker en laser.

ADVARSEL: Bruk av styremekanismer, innstillinger eller
fremgangsmåter som ikke er beskrevet her, kan resultere i
farlig utstråling.

• Produktet ditt bruker en utskriftsprosess som varmer opp
skrivemediet, og varmen kan føre til utslipp. Forsikre deg om at
du forstår den delen av bruksanvisningen som omhandler valg
av utskriftsmedium, slik at du kan unngå farlige utslipp.

Säkerhetsanvisningar

• Om produkten INTE är märkt med denna symbol MÅSTE
den anslutas till ett jordat vägguttag.

• Nätkabeln måste anslutas till ett lättåtkomligt vägguttag i
närheten av maskinen.

• Låt endast utbildad servicepersonal utföra sådan service och
sådana reparationer som inte beskrivs i handledningen.

• Denna produkt är utformad, testad och godkänd för att
uppfylla internationella säkerhetsbestämmelser när den
används tillsammans med andra Lexmark-produkter.
Säkerhetsegenskaperna för vissa delar är inte helt uppenbara.
Lexmark frånsäger sig ansvaret om delar av ett annat fabrikat
används.

• Var försiktig - maskinen använder laser.

VARNING! Det finns risk att du utsätter dig för hälsovådlig
strålning om du använder andra reglage eller justeringar,
eller om du utför andra procedurer än de som beskrivs här.

• Maskinen använder en utskriftsmetod som upphettar
utskriftsmaterialet. Hettan kan i vissa fall leda till att materialet
avger partiklar. Undvik skadliga partiklar genom att noga läsa
det avsnitt i handledningen som beskriver hur man väljer
utskriftsmaterial.

Informació de Seguretat

• Si el vostre producte NO està marcat amb el símbol ,
S’HAURÀ de connectar a una presa elèctrica de terra.

• El cable de potència s’haurà de connectar a una presa de corrent
propera al producte i fàcilment accessible.

• Si heu de fer una reparació que no figuri entre les descrites a les
instruccions de funcionament, confieu-la a un professional.

• Aquest producte està dissenyat, comprovat i aprovat per tal
d'acomplir les estrictes normes de seguretat globals amb la
utililització de components específics de Lexmark. Les
característiques de seguretat d'algunes peces pot ser que no
sempre siguin òbvies. Lexmark no es responsabilitza de l'us
d'altres peces de recanvi.

• El vostre producte funciona amb un làser. Procediu amb

PRECAUCIÓ: La utilització de controls, els ajustaments o
la realització de procediments distints dels especificats
aquí poden donar lloc a una exposició a radiacions
perillosa.

• El vostre producte fa servir un procediment d’impressió que
escalfa el mitjà d’impressió, i la calor pot fer que aquest mitjà
alliberi emissions. Llegiu atentament l’apartat de les
instruccions de funcionament on s’exposen les directrius de
selecció del mitjà d’emissió per tal d’evitar la possibilitat
d’emissions nocives.

Turvaohjeet

• Jos tuotteessa ei ole tätä tunnusta, , sen saa kytkeä vain
maadoitettuun pistorasiaan.

• Tuotteen verkkojohto on kytkettävä sitä lähellä olevaan
pistorasiaan. Varmista, että kulku pistorasian luo on esteetön.

• Muut kuin käyttöohjeissa mainitut huolto- tai korjaustoimet on
jätettävä huoltoedustajalle.

• Tämä tuote on testattu ja hyväksytty. Se täyttää korkeat
maailmanlaajuiset turvallisuusvaatimukset, kun siinä
käytetään tiettyjä Lexmarkin valmistusosia. Joidenkin osien
turvallisuusominaisuudet eivät aina ole itsestään selviä.
Lexmark ei vastaa muiden kuin alkuperäisten osien käytöstä.

• Laite sisältää lasertuotteen.

Varoitus: Muiden kuin tässä mainittujen säätöjen tai
toimien teko voi saattaa käyttäjän alttiiksi vaaralliselle
säteilylle.

• Tulostusmateriaali kuumenee tulostusprosessin aikana.
Lämmön vaikutuksesta materiaalista saattaa irrota haitallisia
aineita. Voit välttää haitalliset päästöt noudattamalla
käyttöohjeissa annettuja tulostusmateriaalien valintaohjeita.

Informações de Segurança

• Se o produto NÃO estiver marcado com este símbolo, , é
necessário ligá-lo a uma tomada com ligação à terra.

• O cabo deve ser ligado a uma tomada localizada perto do
produto e facilmente acessível.

• Para todos os serviços ou reparações não referidos nas
instruções de operação, deve contactar um técnico dos serviços
de assistência.

• Este produto foi concebido, testado e aprovado para satisfazer
os padrões globais de segurança na utilização de componentes
específicos da Lexmark. As funções de segurança de alguns dos
componentes podem não ser sempre óbvias. A Lexmark não é
responsável pela utilização de outros componentes de
substituição.

Appendix C: Safety information

81

• O produto utiliza raios laser, tome

CUIDADO: O uso de controlos, ajustamentos ou a
execução de procedimentos diferentes dos especificados
podem ocasionar exposição perigosa a radiações.

• O produto utiliza um processo de impressão que aquece os
materiais de impressão. Devido ao aquecimento, estes podem
libertar emissões radioactivas. É necessário compreender as
instruções de operação relativas à escolha dos materiais de
impressão a fim de evitar emissões perigosas.

Informações de Segurança

• Se o produto NÃO estiver marcado com este símbolo, , ele
DEVE SER conectado a uma tomada elétrica com ligação à
terra.

• O cabo de alimentação deve ser conectado a uma tomada
elétrica localizada perto do produto e de fácil acesso.

• Para todos os serviços ou reparações não descritos nas
instruções de operação, entre em contato com um técnico dos
serviços de assistência.

• Este produto está projetado, testado e aprovado para satisfazer
os padrões globais de segurança para uso de componentes
específicos da Lexmark. Os recursos de segurança de alguns
componentes podem não ser sempre óbvios. A Lexmark não é
responsável pelo uso de outros componentes de substituição.

• O produto usa raios laser, tome
CUIDADO: O uso de controles, ajustes ou a execução de
procedimentos diferentes dos especificados podem resultar
em exposição perigosa a radiações.

• O produto usa um processo de impressão que aquece o meio de

impressão. Devido ao aquecimento, o meio pode liberar
emissões. É necessário que você entenda as instruções de
operação sobre a escolha do meio de impressão, para evitar
emissões perigosas.

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Appendix C: Safety information

Appendix C: Safety information

83

84

Appendix C: Safety information

Appendix C: Safety information

85

86

Appendix C: Safety information

D

Notices

Electronic emissions notices

Federal Communications Commission (FCC)
compliance information statement

The Optra E laser printer, type 312, has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.

The FCC Class B limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harm­ful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equip­ment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the fol­lowing measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult your point of purchase or service representative for
additional suggestions.

The manufacturer is not responsible for any radio or television interfer­ence caused by using other than recommended cables or by unautho­rized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user’s authority to operate this equip­ment.

To assure compliance with FCC regulations on electromagnetic interfer­ence for a Class B computing device, use a properly shielded and
grounded cable such as Lexmark part number 1329605 for parallel and
12A2405 for USB. Use of a substitute cable not properly shielded and
grounded may result in a violation of FCC regulations.

Any questions regarding this compliance information statement should
be directed to:

Director of Lab Operations

Lexmark International, Inc.
740 New Circle Road NW
Lexington, KY 40550
[phone]

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.

Avis de conformité aux normes d’Industrie
Canada

Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC
Council directives 89/336/EEC and 73/23/EEC on the approximation
and harmonization of the laws of the Member States relating to electro­magnetic compatibility and safety of electrical equipment designed for
use within certain voltage limits.

A declaration of conformity with the requirements of the Directive has
been signed by the Director of Manufacturing and Technical Support,
Lexmark International, S.A., Boigny, France.

This product satisfies the Class B limits of EN 55022 and safety require­ments of EN 60950.

Appendix D: Notices

87