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described may be made at any time.
Comments about this publication may be addressed to Lexmark
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References in this publication to products, programs, or services do
not imply that the manufacturer intends to make these available in
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program, or service is not intended to state or imply that only that
product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any
existing intellectual property right may be used instead. Evaluation
and verification of operation in conjunction with other products,
programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
• Connect the power cord to a properly grounded
electrical outlet that is near the product and
easily accessible.
•CAUTION: Do not set up this product or make
any electrical or cabling connections, such as
the power cord or telephone, during a lightning
storm.
•CAUTION: This product uses a laser. Use of
controls or adjustments or performance of
procedures other than those specified herein
may result in hazardous radiation exposure.
• This product uses a printing process that heats
the print media, and the heat may cause the
print media to release emissions. You must
understand the section in your operating
instructions that discusses the guidelines for
selecting print media to avoid the possibility of
harmful emissions. (See Selecting print media
on page 43.)
• Refer service or repairs, other than those
described in the operating instructions, to a
professional service person.
• This product is designed, tested, and approved
to meet strict global safety standards with the
use of specific Lexmark components. The safety
features of some parts may not always be
obvious. Lexmark is not responsible for the use
of other replacement parts.
Trademarks
Lexmark and Lexmark with diamond design are trademarks of
Lexmark International, Inc. Details relating to compatibility are
included in the Technical Reference.
Other trademarks are the property of their respective owners.
This software and any accompanying documentation provided
under this agreement are commercial computer software and
documentation developed exclusively at private expense.
Chapter 2: Using the control panel ................................................................................... 7
Overview of the control panel ..........................................................................................................................7
Understanding the control panel lights ............................................................................................................8
Network menu ........................................................................................................................................38
Parallel menu ..........................................................................................................................................39
Setup menu ............................................................................................................................................39
USB menu ..............................................................................................................................................40
Utilities menu ..........................................................................................................................................40
Chapter 4: Print media tasks and tips ............................................................................. 41
What types of print media can be loaded? ....................................................................................................41
Where can print media be loaded in the printer? ........................................................................................... 42
Selecting print media .....................................................................................................................................43
Paper ......................................................................................................................................................43
Preprinted forms and letterhead ............................................................................................................. 45
Tips on storing print media and supplies .......................................................................................................47
Storing paper ..........................................................................................................................................47
Tips on preventing jams .................................................................................................................................48
Loading the 250-sheet tray ............................................................................................................................ 49
Extending the tray for legal- or folio-size paper ......................................................................................52
Loading the manual feeder ............................................................................................................................54
Using the rear exit ..........................................................................................................................................55
Manually feeding a print job ...........................................................................................................................60
Printing on both sides of the paper (duplex printing) ..................................................................................... 62
Printing multiple page images on one page (N-up printing) ...........................................................................64
Printing a booklet ...........................................................................................................................................65
Printing on letterhead .....................................................................................................................................66
3
Contents
Printing using an overlay or a watermark .......................................................................................................66
Using an overlay .....................................................................................................................................66
Using a watermark ..................................................................................................................................67
Canceling a print job ......................................................................................................................................67
From the printer control panel ................................................................................................................ 67
From a Windows computer .....................................................................................................................67
Canceling a job from a Macintosh computer ..........................................................................................68
Accessing the system board ..........................................................................................................................69
Adding a memory card ...................................................................................................................................72
Installing an optional 550-sheet drawer .........................................................................................................73
Printing the menu settings and network setup pages ....................................................................................74
Printing a test page from the computer ..........................................................................................................74
Using the Local Printer Settings Utility ........................................................................................................... 75
Chapter 8: Supplies information ..................................................................................... 76
What supplies do I need and how do I order them? ......................................................................................76
General problems ..........................................................................................................................................85
Product energy consumption ......................................................................................................................... 95
Waste from Electrical and Electronic Equipment (WEEE) directive ............................................................... 96
•Press and release Continuetwice quickly to display a secondary error code.
•Press and release Cancelto cancel the job currently printing.
•Press and hold Canceluntil all of the lights come on to reset the printer.
7
Understanding the control panel lights
Understanding the control panel lights
The control panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking indicate
printer conditions such as printer status, intervention, or service.
The following table shows the most common light sequences. Click the indicated page for more information on what it
means.
Common light sequences
= On= Blinking= Slow blinkEmpty = Off
Toner Low /
Printer ConditionPageContinueError
Ready / Power Saver11
*See Secondary error codes on page 25 for more information.
Following are explanations of what the primary light sequences or codes mean and what you can do to clear them.
10
Primary codes
Ready / Power Saver
Light sequence:
•Ready—On
What this light sequence means:
•The printer is ready to receive and process data.
•The printer is in Power Saver mode.
What you can do:
•Send a print job.
•Press Continue to print the menu settings pages
for a list of current printer settings.
•Press and hold Cancel to reset the printer.
Busy
Understanding the control panel lights
Light sequence:
•Ready—Blinking
What this light sequence means:
•The printer is busy receiving and processing data or
printing.
•The printer is printing a directory, font list, menu settings
pages, or Print Quality Test Pages.
What you can do:
•Busy:
–Wait for the message to clear.
–Press and release Cancel to cancel the print
job.
–Press and hold Cancel to reset the printer.
•Printing a directory, a font list, menu settings pages, or
Print Quality Test Pages:
–Wait for the pages to print. The Busy message is
displayed as the pages print. The Ready light is on
when printing stops.
–Press and release Cancel to cancel printing.
–Press and hold Cancel to reset the printer.
•Receiving/processing data from a host interface:
–Wait for the message to clear.
–Press and release Cancel to stop processing.
–Press and hold Cancel to reset the printer.
11
Hex Trace Ready
Light sequence:
Ready—Slow Blinking
What this light sequence means:
The printer is in the Ready mode, and Hex Trace is active.
What you can do:
•Advanced users can use Hex Trace to help troubleshoot
printing problems. After resolving the problem, turn off
the printer to exit Hex Trace.
•Press and hold Cancel to reset the printer.
Waiting
Light sequence:
•Continue—On
•Ready—On
Understanding the control panel lights
What this light sequence means:
The printer is waiting until a print timeout occurs, or until it
receives additional data.
What you can do:
•Press Continue to print the contents of the print
buffer.
•Press and release Cancelto cancel the print job.
•Press and hold Cancel to reset the printer.
12
Understanding the control panel lights
Flushing / Resolution reduced
Light sequence:
•Ready—Blinking
•Error—Blinking
What this light sequence means:
•The printer is flushing corrupted print data.
•The printer is processing data or printing pages, but the
resolution of a page in the current print job is reduced
from 600 dots per inch (dpi) to 300 dpi to prevent a
memory full error.
What you can do:
•Wait until the control panel returns to Ready to print other
jobs.
•Press and release Cancelto cancel the print job.
•Press and hold Cancel to reset the printer.
Not ready
Light sequence:
Continue—On
What this light sequence means:
The printer is not ready to receive or process data, or the printer
ports are offline.
What you can do:
•Press and release Continue to return to the Ready
state.
•Press and release Cancel to return to the Ready
state.
13
Understanding the control panel lights
Close door
Light sequence:
•Error—On
What this light sequence means:
The printer front door is open.
What you can do:
Close the door. The printer will automatically reset.
Insufficient collation area / Insufficient memory
Light sequence:
•Continue—On
•Error—On
What this light sequence means:
The printer memory is too full to collate the print job.
What you can do:
•Press and release Continue to clear the message
and continue printing the job. (The job may not print
correctly.)
•Press and release Cancel to cancel the print job.
•Press Cancel to reset the printer.
Complex page
Light sequence:
•Continue—On
•Error—On
What this light sequence means:
The page may not print correctly because the print information on
the page is too complex (that is, too large for the printer memory).
What you can do:
•Press Continue to clear the message and
continue printing the job. (The job may not print
correctly.)
•Press and release Cancel to cancel the print job.
•Press Cancel to reset the printer.
14
Understanding the control panel lights
Cancel job / Reset printer
Light sequence:
•Continue—On
•Ready—On
•Toner Low/Replace PC Kit—On
•Load Paper—On
•Paper Jam—On
•Error—On
What this light sequence means:
•The current print job is canceled.
•The printer is resetting to the user default settings. Any
active print jobs are canceled. A user default setting
remains in effect until you change it or until you restore
the factory default settings.
What you can do:
Wait for the message to clear.
Load print media
Light sequence:
•Continue—On
•Load Paper—On
What this light sequence means:
The printer is out of print media at the indicated source.
What you can do:
•Load print media into the indicated tray, and press
Continue to resume printing.
•Press Cancelto reset the printer.
15
Load manual feeder
Light sequence:
•Load Paper—On
What this light sequence means:
The printer prompts you to load a single sheet of print media in the
manual feeder.
What you can do:
•Load print media into the manual feeder.
•Press Continueto resume printing.
•Press and hold Cancelto reset the printer.
Toner low
Light sequence:
•Continue—On
•Toner Low/Replace PC Kit—On
Understanding the control panel lights
What this light sequence means:
The printer is ready to receive and process data. In addition, the
toner in the toner cartridge is getting low.
What you can do:
•Press and release Continueto clear the light
sequence and continue processing the print job.
•Turn the printer off.
•Remove the toner cartridge, and shake it to extend the
life.
•Replace the toner cartridge. (See Changing the toner
cartridge on page 80 for help.)
•Turn the printer back on.
16
Understanding the control panel lights
Toner cartridge region mismatch
Light sequence:
•Toner Low/Replace PC Kit—On
•Error—On
What this light sequence means:
The geographic region of the printer does not match the
geographic region of the installed toner cartridge.
What you can do:
Remove the toner cartridge, and install a new toner cartridge that
matches the region of the printer (see What supplies do I need
and how do I order them? on page 76).
Photoconductor kit life warning
Light sequence:
•Continue—On
•Toner Low/Replace PC Kit—Blinking
What this light sequence means:
The photoconductor is almost full and should be replaced soon.
Note: The Toner Alarm (see Secondary error
codes on page 25) must be turned on for
this message to appear.
What you can do:
•Press and release Continueto clear the light
sequence and continue printing.
•Replace the photoconductor kit. See Changing the
photoconductor kit on page 82 for more information.
17
Understanding the control panel lights
Replace photoconductor (printer hard stop)
Light sequence:
•Continue—On
•Toner Low/Replace PC Kit—Blinking
•Error—Blinking
What this light sequence means:
The photoconductor kit is full and must be replaced. The printer
will not print any more pages until the photoconductor kit is
replaced.
What you can do:
•Press and release Continueto print a
photoconductor kit instruction page.
•Replace the photoconductor kit. (See Changing the
photoconductor kit on page 82 for help.)
Programming engine code / Programming system
code
Light sequence:
•Ready—On
•Toner Low/Replace PC Kit—On
•Load Paper—On
What this light sequence means:
New code is being programmed into the engine or firmware code
flash.
What you can do:
Wait for the message to clear. When the printer has finished
programming the code, it performs a soft reset.
18
Understanding the control panel lights
Invalid engine code / Invalid network code
Light sequence:
•Ready—On
•Error—On
What this light sequence means:
The engine code and/or the network code has not been
programmed or has been programmed but is invalid.
What you can do:
Download valid engine code to the internal print server.
The printer cannot establish communication with the network.
What you can do:
Press Continue to clear the message and continue printing.
(The current print job may not print correctly.)
Service error
Light sequence:
•Continue—Blinking
•Ready—Blinking
•Toner Low/Replace PC Kit—Blinking
•Load Paper—Blinking
•Paper Jam—Blinking
•Error—Blinking
What this light sequence means:
The printer has a service error and printing has stopped.
What you can do:
Turn the printer off and back on. If the lights are still blinking,
contact the place where you bought your printer.
19
Printer error
Light sequence:
•Continue—On
•Error—On
What this light sequence means:
The printer has one of the following errors:
•Memory is full, insufficient to save what is in the buffer.
•A page is too complexto print or is shorter than the set
•Resolution of a formatted page is reduced to 300 dpi.
•A font error occurred.
•Communication with the host computer is lost.
•Short paper.
What you can do:
•Press Continue twice quickly to see the secondary
•Press Continueto clear the secondary message.
Understanding the control panel lights
page margins.
error code. See Secondary error codes on page 25 for
more information.
Paper jam printer error
Light sequence:
•Continue—On
•Paper Jam—On
What this light sequence means:
The printer has a paper jam.
What you can do:
•Press Continue twice quickly to see the secondary
error code. See Secondary error codes on page 25 for
more information.
•Press Continue to resume printing once all the
jammed pages are cleared from the paper path.
20
Short paper
Light sequence:
•Continue—On
•Error—On
What this light sequence means:
The paper length is too short to print the formatted data. This
occurs when the printer does not know the print media size loaded
in the tray, or when there is a problem feeding the print media.
What you can do:
• Make sure the print media you loaded is large enough.
• Open the front door, clear the paper path, and close the door to
resume printing (see Clearing jams on page 56.)
• Press Continue to clear the light sequence and continue
printing.
• Press Cancel to cancel the print job.
Understanding the control panel lights
Output bin full
Light sequence:
•Load Paper—Blinking
What this light sequence means:
The output bin is full.
What you can do:
•Remove printed pages from the output bin.
•Press Continueto clear the error code.
21
Understanding the control panel lights
Secondary errors
•When the Error and Continue lights are both on, a secondary error has occurred.
•When the Paper Jam and Continue lights are both on, a paper jam secondary error has occurred.
Press and release Continue twice quickly to display the secondary error code light sequence. The following table
shows what these light sequences mean and where to go for help.
Secondary light sequences
= On= Blinking= Slow blinkEmpty = Off
Toner Low /
Printer ConditionPageContinueError
Paper jam at the input
sensor*
26
Replace PC Kit
Load Paper Paper JamReady
Paper jam in the manual
feeder
Paper jam between the
input and exit sensor
Paper jams at the exit
sensor
Paper jam in the 250sheet tray
Paper jam in the 550sheet drawer
Paper jam (duplex rear)27
26
26
26
27
27
Paper jam (duplex location unknown)
28
22
Understanding the control panel lights
Secondary light sequences (continued)
= On= Blinking= Slow blinkEmpty = Off
Printer ConditionPageContinueError
Paper jam (duplex unsupported size)
Complex page29
Insufficient collation area 32
28
Toner Low /
Replace PC Kit
Load Paper Paper JamReady
Network interface errors32
Font error32
Insufficient printer
memory
ENA connection lost32
Host interface disabled32
Memory full33
31
Short paper33
23
Understanding the control panel lights
Secondary light sequences (continued)
= On= Blinking= Slow blinkEmpty = Off
Printer ConditionPageContinueError
Invalid engine code34
Invalid network code34
Toner Low /
Replace PC Kit
Load Paper Paper JamReady
Toner cartridge region
mismatch
Change toner cartridge /
invalid refill
Missing / Defective toner
cartridge
Unsupported toner
cartridge
*Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual
feeder.
34
35
35
36
24
Understanding the control panel lights
Secondary error codes
Following are explanations of what the secondary error codes mean and what you can do to clear them.
Paper jam at the input sensor
Light sequence:
•Continue—On
•Ready—On
•Paper Jam—On
What this light sequence means:
A paper jam has occurred at the input sensor, which can be either
after the print media leaves the tray and enters the printer or in the
manual feeder.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
25
Understanding the control panel lights
Paper jam in the manual feeder
Light sequence:
•Continue—On
•Ready—On
•To n er —On
•Paper Jam—On
What this light sequence means:
A paper jam has occurred in the manual feeder.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
Paper jams between the input and exit sensors
Light sequence:
•Continue—On
•Toner Low/Replace PC Kit—On
•Paper Jam—On
What this light sequence means:
A paper jam has occurred. The jammed paper is most likely in the
fuser area under the print cartridge assembly.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
Paper jams as a printed job exits the printer
Light sequence:
•Continue—On
•Load Paper—On
•Paper Jam—On
What this light sequence means:
A paper jam has occurred as the print media is exiting the printer.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
26
Understanding the control panel lights
Paper jam in the 250-sheet tray
Light sequence:
•Continue—On
•Toner Low/Replace PC Kit—On
•Load Paper—On
•Paper Jam—On
What this light sequence means:
A paper jam has occurred in the 250-sheet tray.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
Paper jam in the 550-sheet drawer
Light sequence:
•Continue—On
•Ready—On
•Load Paper—On
•Paper Jam—On
What this light sequence means:
A paper jam has occurred in the 550-sheet drawer.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
Paper jam (duplex rear)
Light sequence:
•Continue—On
•Load Paper—Blinking
•Paper Jam—On
What this light sequence means:
A paper jam has occurred in the rear area of the printer.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
27
Understanding the control panel lights
Paper jam (duplex - unknown location)
Light sequence:
•Continue—On
•Paper Jam—On
•Ready—Blinking
What this light sequence means:
A paper jam has occurred somewhere in the duplex unit.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
Paper jam (duplex - unsupported size)
Light sequence:
•Continue—On
•Paper Jam—On
•Ready—Blinking
•Load Paper—Blinking
What this light sequence means:
A paper jam has occurred in the duplex unit due to an
unsupported print media size.
What you can do:
Clear the paper jam. See Clearing jams on page 56 for more
information.
28
Complex page
Light sequence:
•Continue—On
•Ready—On
•Error—On
What this light sequence means:
The page may not print correctly because the print information on
the page is too complex (that is, too large for the printer memory).
What you can do:
•Press Continueto clear the error code and
continue processing the print job (some of the print data
may be lost).
•To avoid this error in the future:
–Reduce the complexity of the page by reducing the
–Set Page Protect to On in the Local Printer Setup
–Install additional printer memory (see Adding a
Understanding the control panel lights
amount of text or graphics on the page and deleting
unnecessary downloaded fonts or macros.
Utility.
memory card on page 72).
29
Understanding the control panel lights
Insufficient collation area
Light sequence:
•Continue—On
•Toner Low/Replace PC Kit—On
•Error—On
What this light sequence means:
The printer memory does not have the free space necessary to
collate the print job. This may happen due to one of these errors:
•Memory is full.
•A page is too complexto print.
•A page is shorter than the set page margins.
•Memory is insufficient to save what is in the buffer.
What you can do:
•Press Continueto clear the message and continue
printing the job. (The job may not print correctly.)
•Press and release Cancelto cancel the print job.
•Press and hold Cancelto reset the printer.
•To avoid this error in the future:
–Simplify the print job. Reduce the complexity of the
page by reducing the amount of text or graphics on
the page and deleting unnecessary downloaded
fonts or macros.
–Install additional printer memory (see Adding a
memory card on page 72).
Network interface errors
Light sequence:
•Continue—On
•Paper Jam—On
•Error—On
What this light sequence means:
The printer cannot establish communication with the network.
What you can do:
•Press Continueto clear the message and continue
printing. (The previous print job may not print correctly.)
30
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