Lexmark E234N, E234 User Manual
E234, E234n
User’s Reference
May 2004
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2003 Lexmark International, Inc. All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
www.lexmark.com
Contents
Notices ............................................................................................. 6
Edition notice.................................................................................................. 6
Trademarks .................................................................................................... 6
Licensing notice.............................................................................................. 7
Safety information .......................................................................................... 7
Laser notice.................................................................................................... 7
The United Kingdom Telecommunications Act 1984 ..................................... 7
Conventions ................................................................................................... 7
Electronic emission notices............................................................................ 7
Printer energy consumption ........................................................................... 9
Statement of Limited Warranty....................................................................... 9
Chapter 1: Printer overview ........................................................ 11
Chapter 2: Print media tasks and tips........................................ 13
What types of print media can be loaded?................................................... 14
Where can print media be loaded in the printer? ......................................... 15
Tips on choosing the right print media ......................................................... 16
Paper ...................................................................................................... 16
Preprinted forms and letterhead ............................................................. 16
Transparencies ....................................................................................... 16
Envelopes ............................................................................................... 17
Labels ..................................................................................................... 17
Card stock .............................................................................................. 18
Tips on storing print media and supplies...................................................... 18
Storing paper .......................................................................................... 18
Storing supplies ...................................................................................... 18
Tips on preventing jams ............................................................................... 19
How to load the 250-sheet and 550-sheet trays........................................... 20
Extending the tray for legal or folio size paper ....................................... 23
Contents
2
How to load the manual feeder .................................................................... 24
How to use the rear exit ............................................................................... 25
How to clear paper jams............................................................................... 26
Chapter 3: Printing tasks............................................................. 29
How to manually feed a print job.................................................................. 30
How to print on both sides of the paper (manual duplex)............................. 32
How to print multiple page images on one page (N-up printing).................. 34
How to print a booklet................................................................................... 35
How to print a poster .................................................................................... 36
How to print on letterhead ............................................................................ 37
How to cancel a print job.............................................................................. 38
From the printer operator panel .............................................................. 38
From a Windows computer .................................................................... 38
From a Macintosh computer ................................................................... 38
Chapter 4: How to install options............................................... 39
How to access the system board ................................................................. 40
How to reattach the system board cover ................................................ 43
How to add a memory card .......................................................................... 44
How to install a 550-sheet drawer................................................................ 45
How to get the printer driver to recognize installed options.......................... 46
Chapter 5: Using the operator panel.......................................... 47
Overview of the operator panel .................................................................... 48
Understanding the operator panel lights ...................................................... 49
Secondary errors .................................................................................... 51
Operator panel codes................................................................................... 54
Primary codes ........................................................................................ 54
Secondary error codes ........................................................................... 66
Chapter 6: Understanding the printer configuration menus.... 77
Printing the Printer Settings Configuration sheet ......................................... 77
Configuration menus overview..................................................................... 78
Network menu ........................................................................................ 79
Parallel menu ......................................................................................... 80
Setup menu ............................................................................................ 80
Contents
3
USB menu .............................................................................................. 81
Utilities menu .......................................................................................... 81
Chapter 7: Software and network tasks..................................... 82
How to install drivers for local printing.......................................................... 83
Windows ................................................................................................. 83
Macintosh (Web) .................................................................................... 85
Linux ....................................................................................................... 87
How to print the menu settings and network setup pages............................ 88
How to print a test page ............................................................................... 88
Windows ................................................................................................. 88
How to configure for TCP/IP......................................................................... 89
Assigning a printer IP address ............................................................... 89
Verifying the IP settings .......................................................................... 89
How to set up the printer for network printing............................................... 90
Windows ................................................................................................. 90
How to print a network setup page ......................................................... 94
How to print a test page ......................................................................... 94
Macintosh (Web) .................................................................................... 95
Linux ....................................................................................................... 97
Using the printer resident Web page............................................................ 98
Using the Local Printer Settings Utility ......................................................... 99
Chapter 8: Supplies information............................................... 100
What supplies do I need and how do I order them?................................... 101
Storing supplies .................................................................................... 101
How to conserve supplies .......................................................................... 101
How to know when you need new supplies................................................ 102
Checking the toner and photoconductor levels .................................... 102
Recognizing the operator panel light sequences ................................. 103
How to change a toner cartridge ................................................................ 104
Lexmark Return Program........................................................................... 107
Refilled toner cartridge notice ............................................................... 107
Recycling Lexmark products ...................................................................... 107
How to change a photoconductor kit.......................................................... 108
Chapter 9: Troubleshooting...................................................... 111
General problems....................................................................................... 112
Print quality problems................................................................................. 114
Contents
4
How to clean the printhead lens ........................................................... 118
Index............................................................................................. 121
Contents
5
Notices
Section Page
Edition notice 6
Trademarks 6
Licensing notice 7
Safety information 7
Laser notice 7
The United Kingdom
7
Telecommunications Act 1984
Conventions 7
Electronic emission notices 7
Printer energy consumption 9
Statement of Limited Warranty 9
Edition notice
Edition: May 2004
The following paragraph does not apply to any country where
such provisions are inconsistent with local law: LEXMARK
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later
editions. Improvements or changes in the products or the programs
described may be made at any time.
Comments about this publication may be addressed to Lexmark
International, Inc., Department F95/032-2, 740 West New Circle
Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom
and Eire, send to Lexmark International Ltd., Marketing and
Services Department, Westhorpe House, Westhorpe, Marlow
Bucks SL7 3RQ. Lexmark may use or distribute any of the
information you supply in any way it believes appropriate without
incurring any obligation to you. You can purchase additional copies
of publications related to this product by calling 1-800-553-9727. In
the United Kingdom and Eire, call +44 (0)8704 440 044. In other
countries, contact your point of purchase.
References in this publication to products, programs, or services do
not imply that the manufacturer intends to make these available in
all countries in which it operates. Any reference to a product,
program, or service is not intended to state or imply that only that
product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any
existing intellectual property right may be used instead. Evaluation
and verification of operation in conjunction with other products,
programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
© 2004 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided
under this agreement are commercial computer software and
documentation developed exclusively at private expense.
Trademarks
Lexmark and Lexmark with diamond design are trademarks of
Lexmark International, Inc., registered in the United States and/or
other countries.
PictureGrade is a trademark of Lexmark International, Inc.
®
PCL
is a registered trademark of the Hewlett-Packard Company.
PCL is Hewlett-Packard Company’s designation of a set of printer
commands (language) and functions included in its printer
products. This printer is intended to be compatible with the PCL
language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the
functions corresponding to the commands.
PostScript
Incorporated. PostScript 3 is Adobe Systems’ designation of a set
of printer commands (language) and functions included in its
software products. This printer is intended to be compatible with the
PostScript 3 language. This means the printer recognizes
PostScript 3 commands used in various application programs, and
that the printer emulates the functions corresponding to the
commands.
Details relating to compatibility are included in the Technical
Reference.
Other trademarks are the property of their respective owners.
®
is a registered trademark of Adobe Systems
Notices
6
Licensing notice
The printer resident software contains:
• Software developed and copyrighted by Lexmark
• Lexmark modified software licensed under the provisions of
the GNU General Public License version 2 and the GNU
Lesser General Public License version 2.1
• Software licensed under the BSD license and warranty
statements
Click the title of the document you want to review:
BSD License and Warranty statements
GNU General Public License
The Lexmark modified GNU licensed software is free software; you
can redistribute it and/or modify it under the terms of the licenses
referenced above. These licenses do not provide you any rights to
the Lexmark copyrighted software in this printer.
Since the GNU licensed software that the Lexmark modifications
are based upon is supplied explicitly without warranty, use of the
Lexmark modified version is similarly provided without warranty.
See the warranty disclaimers in the referenced licenses for
additional details.
To obtain source code files for the Lexmark modified GNU licensed
software, launch the drivers CD that shipped with your printer and
click Contact Lexmark.
Safety information
Laser notice
The printer is certified in the U.S. to conform to the requirements of
DHHS 21 CFR Subchapter J for Class I (1) laser products, and
elsewhere is certified as a Class I laser product conforming to the
requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The
printer contains internally a Class IIIb (3b) laser that is nominally a
5 milliwatt gallium arsenide laser operating in the wavelength region
of 770-795 nanometers. The laser system and printer are designed
so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or
prescribed service condition.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number
NS/G/1234/J/100003 for the indirect connections to the public
telecommunications systems in the United Kingdom.
Conventions
Note: A note identifies something that could help you.
CAUTION: A caution identifies something that could cause you
harm.
Warning: A warning identifies something that could damage your
product hardware or software.
• If your product is not marked with this symbol , it must be
connected to an electrical outlet that is properly grounded.
CAUTION: Do not set up this product or make any electrical
or cabling connections, such as the power cord or telephone,
during a lightning storm.
• The power cord must be connected to an electrical outlet that
is near the product and easily accessible.
• Refer service or repairs, other than those described in the
operating instructions, to a professional service person.
• This product is designed, tested, and approved to meet strict
global safety standards with the use of specific Lexmark
components. The safety features of some parts may not
always be obvious. Lexmark is not responsible for the use of
other replacement parts.
• Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein may result in
hazardous radiation exposure.
• Your product uses a printing process that heats the print
media, and the heat may cause the media to release
emissions. You must understand the section in your
operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful
emissions.
Electronic emission notices
Federal Communications Commission (FCC)
compliance information statement
The Lexmark E234, Machine Type 4505-420 and Lexmark E234n,
Machine Type 4505-410, have been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation.
The FCC Class B limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
Notices
7
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult your point of purchase or service representative for
additional suggestions.
The manufacturer is not responsible for any radio or television
interference caused by using other than recommended cables or by
unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's
authority to operate this equipment.
Note: To assure compliance with FCC regulations on
electromagnetic interference for a Class B computing device, use a
properly shielded and grounded cable such as Lexmark part
number 1329605 for parallel attach or 12A2405 for USB attach.
Use of a substitute cable not properly shielded and grounded may
result in a violation of FCC regulations.
Any questions regarding this compliance information statement
should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Avis de conformité aux normes de l’industrie du
Canada
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC
Council directives 89/336/EEC and 73/23/EEC on the
approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility and safety of electrical
equipment designed for use within certain voltage limits.
A declaration of conformity with the requirements of the directives
has been signed by the Director of Manufacturing and Technical
Support, Lexmark International, S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety
requirements of EN 60950.
Korean MIC statement
If your product includes the following
symbol on the regulatory label:
the following statement is applicable to
your product.
This equipment has undergone EMC registration as a household
product. It can be used in any area, including a residential area.
Noise emission levels
The following measurements were made in accordance with
ISO 7779 and reported in conformance with ISO 9296.
1-meter average sound pressure, dBA
51—Machine types 4505-100, 4505-200, 4546-xxx
Printing
Idling 30
52—Machine types 4505-300, 4505-310, 4547-xxx
ENERGY STAR
The EPA ENERGY STAR Office
Equipment program is a partnership effort
with office equipment manufacturers to
promote the introduction of
energy-efficient products and to reduce air
pollution caused by power generation.
Companies participating in this program introduce products that
power down when they are not being used. This feature will cut the
energy used by up to 50 percent. Lexmark is proud to be a
participant in this program.
As an ENERGY STAR Partner, Lexmark International, Inc. has
determined that this product meets the ENERGY STAR guidelines
for energy efficiency.
Japanese VCCI notice
Notices
8
Printer energy consumption
The following table documents the power consumption
characteristics of the printer.
Power consumption
(by Machine Type)
Mode Description
Printer is generating
Printing
Ready
Power
Saver
Off
The power consumption levels listed in the previous table represent
time-averaged measurements. Instantaneous power draws may be
substantially higher than the average.
hard copy output 420 W
Printer is waiting for a
print job 80 W
Printer is in energy
saving mode 7 W
Printer is plugged into a
wall outlet, but switch is
turned off 0 W
Power Saver
As part of the ENERGY STAR program, this printer is designed with
an energy-saving mode called Power Saver. The Power Saver
Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode
saves energy by lowering power consumption during extended
periods of inactivity. The Power Saver Mode is automatically
engaged after this printer is not used for a specified period of time,
called the Power Saver Timeout. The factory default Power Saver
Timeout is 30 minutes for the Lexmark E234 and Lexmark E234n.
By using the printer configuration menus, the Power Saver Timeout
can be modified between 1 minute and 240 minutes. Setting the
Power Saver Timeout to a low value reduces energy consumption,
but may increase the response time of the printer. Setting the Power
Saver Timeout to a high value maintains a fast response, but uses
more energy.
If the Power Saver Mode is affecting the effective use of this printer,
this mode can be disabled from the Local Printer Setup Utility (see
page 99) or, if you have a network model, from the printer’s resident
Web page (see page 98).
Total energy usage
It is sometimes helpful to calculate the total printer energy usage.
Since power consumption claims are provided in power units of
Watts, the power consumption should be multiplied by the time the
printer spends in each mode in order to calculate energy usage.
The total printer energy usage is the sum of each mode's energy
usage.
4505-400
Statement of Limited Warranty
Lexmark International, Inc., Lexington, KY
This warranty applies to the United States and Canada. For
customers outside the U.S. and Canada, refer to the
country-specific warranty information that came with your printer.
Lexmark E234, E234n
This Statement of Limited Warranty applies to this product if it was
originally purchased for your use, and not for resale, from Lexmark
or a Lexmark remarketer, referred to in this statement as
“Remarketer.”
Warranty
Lexmark warrants that this product:
• Is manufactured from new parts, or new and serviceable
used parts, which perform like new parts
• Is free from defects in material and workmanship
• Conforms to Lexmark’s official published specifications
• Is in good working order
If this product does not function as warranted during the warranty
period, contact a Remarketer or Lexmark for repair without charge.
If this product is a feature or option, this statement applies only
when that feature or option is used with the product for which it was
designed. To obtain warranty service, you may be required to
present the feature or option with the product.
If you transfer this product to another user, warranty service under
the terms of this statement is available to that user for the
remainder of the warranty period. You should transfer proof of
original purchase and this statement to that user.
Warranty service
The warranty period is 12 months and starts on the date of original
purchase as shown on the purchase receipt.
To obtain warranty service you may be required to present proof of
original purchase. Warranty service will be provided at a
Remarketer or a Lexmark designated location. You may be required
to deliver your product to the Remarketer or Lexmark, or ship it
prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to
the Remarketer or the designated location.
When warranty service involves the exchange of a product or part,
the item replaced becomes the property of the Remarketer or
Lexmark. The replacement may be a new or repaired item. The
replacement item assumes the remaining warranty period of the
original product.
Replacement is not available to you if the product you present for
exchange is defaced, altered, in need of a repair not included in
warranty service, or damaged beyond repair. Also, such product
must be free of any legal obligation or restrictions that prevent its
exchange.
Before you present this product for warranty service, remove all
programs, data, and removable storage media.
Notices
9
For further explanation of your warranty alternatives and the
nearest Lexmark authorized servicer in your area, please contact
Lexmark at 1-859-232-3000, or on the World Wide Web at http://
support.lexmark.com.
Remote technical support is provided for this product throughout its
warranty period. Lexmark offers a variety of extended warranty
programs that include an extension of technical support. For
products no longer covered by a Lexmark warranty, technical
support may only be available for a fee.
Extent of warranty
We do not warrant uninterrupted or error-free operation of a
product.
Warranty service does not include repair of failures caused by:
• Modification or attachments
• Accidents or misuse
• Unsuitable physical or operating environment
• Maintenance by anyone other than Lexmark or a Lexmark
authorized servicer
• Operation of a product beyond the limit of its duty cycle
• Failure to have installed a maintenance kit as specified (if
applicable)
• Use of printing media outside of Lexmark specifications
• Use of other than Lexmark supplies (such as toner
cartridges, inkjet cartridges, and ribbons)
• Use of other than Lexmark product or component
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS
OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
Additional rights
Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation of
incidental or consequential damages. If such laws apply, the
limitations or exclusions contained in this statement may not apply
to you.
This warranty gives you specific legal rights. You may also have
other rights which vary from state to state.
Limitation of liability
Your sole remedy under this Statement of Limited Warranty is set
forth in this section. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under
this Statement of Limited Warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever
will be limited to the greater of 1) $5,000 or 2) the amount you paid
for the product that caused the damages. This limitation of liability
will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally
liable. In no event will Lexmark be liable for any lost profits, lost
savings, incidental damage, or other economic consequential
damages. This is true even if you advise Lexmark or a Remarketer
of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to any developer of
materials supplied to Lexmark. Lexmark’s and the developer’s
limitations of remedies are not cumulative. Such developer is an
intended beneficiary of this limitation.
Notices
10
1
Printer overview
150-sheet output bin
Paper support
Front cover
Operator panel
Manual feeder
250-sheet tray
Optional 550-sheet drawer
Rear paper exit
Power button
Printer overview
11
Dust cover
(some models)
The operator panel has 5 lights and 2 buttons.
Note: The Continue button also functions as a light.
Continue
Cancel
Ready
Toner Low / Replace PC Kit
Load Paper
Paper Jam
Error
• Press and release Continue to resume printing.
• Press and release Continue
• Press and release Cancel
• Press and hold Cancel
twice quickly to display a secondary error code.
to cancel the job currently printing.
until all of the lights come on to reset the printer.
Printer overview
12
2
Print media tasks and tips
Section Page
What types of print media can be loaded? 14
Where can print media be loaded in the printer? 15
Tips on choosing the right print media 16
Tips on storing print media and supplies 18
Tips on preventing jams 19
How to load the 250-sheet and 550-sheet trays 20
How to load the manual feeder 24
How to use the rear exit 25
How to clear paper jams 26
Print media tasks and tips
13
What types of print media can be loaded?
Get the most out of your printer by properly loading the trays. Never mix media types within a tray.
Source Sizes Types Weight Capacity* (sheets)
2
(24 lb)
2
• 250 paper
• 50 labels
• 50 transparencies
2
• 550 paper
• 50 labels
• 50 transparencies
2
2
2
1
Tray 1
(250-sheet tray)
Tray 2
(550-sheet tray)
A4, A5, JIS B5, letter,
legal, executive, folio,
statement, Universal
A4, A5, JIS B5, letter,
legal, executive, folio,
statement, Universal
Manual feeder A4, A5, JIS B5, letter,
legal, executive, folio,
statement, Universal
7¾, 9, 10, DL, C5, B5 Envelopes
Plain paper,
transparencies,
‡
labels
Plain paper,
transparencies,
‡
labels
Plain paper,
transparencies,
‡
labels
Card stock
60–90 g/m
(16–24 lb)
60–163 g/m
(16–43 lb)
60–163 g/m
(16–43 lb)
†
• 120–163 g/m
(16–90 lb) Index Bristol
• 75–163 g/m
(50–100 lb) Tag
90 g/m
* Capacity for 20 lb print media, unless otherwise noted.
†
Grain short is recommended. Use rear exit for best results.
‡
Universal size ranges:
– Tray 1: 89–216 x 210–356 mm (3.5–8.5 x 8.27–14.0 in.)
– Tray 2: 148–216 x 210–356 mm (5.83–8.5 x 8.27–14.0 in.)
– Manual feeder: 76–216 x 127–356 mm (3.0–8.5 x 5.0–14.0 in.) (includes 3 x 5 in. cards)
Print media tasks and tips
14
Where can print media be loaded in the printer?
Your printer has two standard paper sources: an automatic 250-sheet paper feeder (Tray 1) and a
single-sheet manual feeder. Use Tray 1 for most print jobs. Use the manual feeder for a single piece
of paper, transparency, envelope, paper label, card stock, or index card. You can increase paper
capacity by purchasing an optional 550-sheet drawer.
An output bin on top of the printer holds up to 150 sheets. The single-sheet rear exit provides a
straight-through paper path to help reduce curling and potential jams. This is especially useful for
specialty media, such as transparencies, envelopes, paper labels, card stock, or index cards.
150-sheet output bin
Front paper support
Front cover
Operator panel
Manual feeder
250-sheet tray
Optional 550-sheet drawer
Rear paper exit
Print media tasks and tips
15
Tips on choosing the right print media
Selecting the right paper or other media reduces printing problems. For best print quality, try a
sample of the paper or other media you are considering before buying large quantities.
Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for
more information about which paper provides optimum results for your printing environment.
Paper
• For the best print quality, use 20 lb (75 g/m2) xerographic, grain long paper.
The printer can automatically feed paper weights from 60 to 90 g/m
2
long. Paper lighter than 60 g/m
jams. Paper heavier than 90 g/m
the manual feeder.
• The laser printing process heats paper to high temperatures of 170°C (338°F) for non-MICR
applications. Use only paper able to withstand these temperatures without discoloring,
bleeding, or releasing hazardous emissions. Check with the manufacturer or vendor to
determine whether the paper you have chosen is acceptable for laser printers.
(16 lb) might not be stiff enough to feed properly, causing
2
(24 lb) should be fed through the optional 550-sheet tray or
2
(16 to 24 lb bond) grain
Preprinted forms and letterhead
• Use only forms and letterhead printed using an offset lithographic or engraved printing
process.
• Choose papers that absorb ink, but do not bleed.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must
withstand temperatures of 170°C (338°F) without melting or releasing hazardous emissions. Use
inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based should meet
these requirements; latex inks might not. If you are in doubt, contact your paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 170°C (338°F)
without melting or releasing hazardous emissions.
Transparencies
• Use transparencies designed specifically for laser printers. Transparencies must be able to
withstand temperatures of 170°C (338°F) without melting, discoloring, offsetting, or releasing
hazardous emissions.
We recommend Lexmark laser printer transparencies: part number 70X7240 for letter size
transparencies; part number 12A5010 for A4 size transparencies.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
Print media tasks and tips
16
Envelopes
• Use envelopes made from 24 lb (90 g/m2) bond paper.
• Do not use envelopes that:
– Have excessive curl
– Are stuck together
– Are damaged in any way
– Contain windows, holes, perforations, cutouts, or embossments
– Use metal clasps, string ties, or metal folding bars
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed position
• Use envelopes that can withstand temperatures of 170°C (338°F) without:
– sealing
– excessive curling
– wrinkling
– releasing hazardous emissions
If you have any doubts about the envelopes you are considering using, check with the
envelope supplier.
• A combination of high humidity (over 60%) and the high printing temperatures may seal the
envelopes.
Labels
• Do not use labels that have exposed adhesive on the sheets.
• Do not print a large number of labels continuously.
• Do not use vinyl labels.
• Use labels that can withstand temperatures of 170°C (338°F) without sealing, excessive
curling, wrinkling, or releasing hazardous emissions. Label adhesives, face sheet (printable
stock), and topcoats must also be able to withstand 25 pounds per square inch (psi)
(172 kilopascals) pressure.
Print media tasks and tips
17
Card stock
• Preprinting, perforation, and creasing can significantly affect the print quality and cause
media handling or jamming problems.
• Avoid using card stock that may release hazardous emissions when heated.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the
printer. Preprinting introduces semi-liquid and volatile components into the printer.
2
• Use card stock with a maximum weight of 163 g/m
(3 x 5 in.).
and a minimum size of 76 x 127 mm
Tips on storing print media and supplies
Storing paper
Use the following guidelines to avoid paper feeding problems and uneven print quality.
• Store paper in an environment where the temperature is approximately 21°C (70°F) and the
relative humidity is 40%.
• Store cartons of paper on a pallet or shelf rather than directly on the floor.
• If you store individual packages of paper out of the original carton, make sure they rest on a
flat surface so the edges do not buckle, curl, or become damaged.
• Do not place anything on top of paper packages.
Storing supplies
Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their
original packaging until you are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity (above 80%)
• Salty air
• Corrosive gases
• Heavy dust
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Tips on preventing jams
You can avoid most paper jams by correctly loading paper and specialty media in the printer.
The following hints can help you avoid paper jams:
• Do not load wrinkled, creased, or damp paper.
• Never mix media types within a tray.
• Flex, fan, and straighten paper before you load it.
• Do not exceed the maximum stack height.
• Push all trays firmly into the printer after loading them.
• Make sure the guides in the trays are positioned snug against the paper or specialty media.
• Do not remove paper trays while a job is printing. Wait for a Load Paper light sequence
(see “Load media” on page 58) before you remove the tray.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• Do not use envelopes that:
– Have excessive curl
– Are stuck together
– Are damaged in any way
– Contain windows, holes, perforations, cutouts, or embossments
– Have metal clasps, string ties, or metal folding bars
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed position
• Use only recommended paper. Refer to the Card Stock & Label Guide available on our
Lexmark Web site at www.lexmark.com for more information about which paper provides
optimum results for your printing environment.
• If you need detailed information before purchasing large quantities of customized paper, refer
to the Card Stock & Label Guide.
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How to load the 250-sheet and 550-sheet trays
Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray.
1 Remove the tray.
Note: If you are going to load legal or folio size paper, you have to extend the length of
the paper tray. See “Extending the tray for legal or folio size paper” on page 23
for instructions.
2 Prepare a stack of paper for loading by flexing or fanning it back and forth. Straighten the
edges on a level surface.
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3
Load the paper in the tray with the print side facing down.
Note: Load letterhead paper with the design side facing down. The top edge of the sheet
with the logo should be placed at the front of the tray.
Make sure the paper is below the max fill line on the side guides. Overloading may cause
jams.
4 Slide the two side guides and the back guide until they fit snugly against the stack of paper.
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5
Insert the tray.
6 Extend the paper support on the output bin.
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Extending the tray for legal or folio size paper
To load legal or folio size paper, you need to extend the paper tray. You should also attach the dust
cover on the back of the printer to protect the tray while it is extended.
1 Press down on the latch at the back of the tray.
2 Expand the tray until the extender locks into place.
Attaching the dust cover
The dust cover helps protect the paper
tray from the environment as well as
keep the tray from being knocked out of
position while it is extended.
Note: Not all models come
with a dust cover.
Attach the dust cover to the back of the
printer by aligning the tabs on the cover
to the holes on the printer and snap the
cover in place.
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How to load the manual feeder
The manual feeder is located at the front of your printer and can only feed one sheet of print media at
a time. You can use the manual feeder to make quick runs of paper types or sizes that are not
currently loaded in the paper tray.
For information on acceptable print media to use in the manual feeder, see “What types of print
media can be loaded?” on page 14. Using only the specified print media helps prevent paper jams
and print quality problems.
Note: We recommend that you send your print job to the printer prior to loading the
manual feeder. See “How to manually feed a print job” on page 30 for more
information.
To load the manual feeder:
1 Place a sheet of the selected print
media, print side facing up, at the
center of the manual feeder, but only
to the point where its leading edge
can contact the paper guides.
Otherwise, the printer will engage
the print media too soon and likely
skew the print job.
2 Adjust the paper guides to the print
media’s width.
3 Hold both sides of the print media
close to the manual feeder and push
it into the printer until it automatically
engages.
There is a brief pause between the
time the printer engages the print
media and when it feeds into the
printer.
Warning: Do not force the print media into the feeder. Forcing the media causes jams.
• Insert envelopes with the flap side down and with the stamp area as shown.
• Hold transparencies by the edges and avoid touching the print side. Oil from your fingers can
affect print quality.
• Load letterhead face-up, with the top of the sheet first.
• If you experience problems with paper feed, turn the paper over.
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How to use the rear exit
The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential
jams. This is especially useful for specialty media, such as transparencies, envelopes, labels, card
stock, or index cards.
To use the rear exit, simply open the rear exit door. When the rear exit door is open, all print media
comes out the rear exit. When closed, all media is sent to the output bin on top of the printer.
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How to clear paper jams
When a paper jam occurs, the printer stops and the operator panel’s Paper Jam and
Continue lights come on. Press and release Continue twice quickly to display the specific
secondary error paper jam light sequence. See “Secondary error codes” on page 66 for more
information.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
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2
Open the front cover and remove the print cartridge assembly.
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended
period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
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4
Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer
covers and trays are closed, and then press Continue to resume printing.
Note: The printer reprints the pages that caused the paper jam.
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3
Printing tasks
Section Page
How to manually feed a print job 30
How to print on both sides of the paper (manual duplex) 32
How to print multiple page images on one page (N-up printing) 34
How to print a booklet 35
How to print a poster 36
How to print on letterhead 37
How to cancel a print job 38
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How to manually feed a print job
The manual feeder is located at the front of your printer and can only feed one sheet of print media at
a time. For information on acceptable print media to use in the manual feeder, see “What types of
print media can be loaded?” on page 14.
When using the manual feeder, send the print job to the printer before loading the print media. When
the printer is ready, it will display the Load Manual Feeder light sequence, at which point you should
load the media.
To manually feed a print job:
1 From the computer’s software application, select File Æ Print.
2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the
printer driver settings.
3 Click the Paper tab.
4 Select Manual paper from the Paper tray drop-down list.
5 Select the appropriate Paper size and type.
6 Click OK.
7 Click OK on the Print window to send the job to print.
The printer displays the Load Manual Feeder light sequence.
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