Lexmark CX920, CX921, CX922, CX923, CX924 User Manual

...
CX920, CX921, CX922, CX923, CX924, CX927 MFPs
User's Guide
May 2020 www.lexmark.com
Machine type(s):
7559
Models:
078, 178, 378, 578, 778
Contents 2
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer.........................................................................10
Finding information about the printer...........................................................................................................10
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................12
Attaching cables................................................................................................................................................. 14
Using the control panel.................................................................................................................................... 16
Understanding the status of the power button and indicator light....................................................... 17
Using the home screen.....................................................................................................................................17
Printing the Menu Settings Page....................................................................................................................18
Setting up and using the home screen applications..............................19
Customizing the home screen........................................................................................................................19
Setting up Card Copy........................................................................................................................................19
Using Shortcut Center.......................................................................................................................................19
Setting up Scan Center....................................................................................................................................20
Using Display Customization......................................................................................................................... 20
Managing bookmarks........................................................................................................................................21
Creating bookmarks ....................................................................................................................................................21
Creating folders ............................................................................................................................................................ 21
Managing contacts............................................................................................................................................22
Adding contacts........................................................................................................................................................... 22
Adding groups..............................................................................................................................................................22
Editing contacts or groups........................................................................................................................................22
Deleting contacts or groups..................................................................................................................................... 23
Setting up and using the accessibility features..................................... 24
Enabling Magnification mode.........................................................................................................................24
Activating Voice Guidance..............................................................................................................................24
Adjusting the Voice Guidance speech rate................................................................................................24
Adjusting the default internal speaker volume......................................................................................... 24
Adjusting the default headphone volume..................................................................................................25
Enabling spoken passwords or personal identification numbers........................................................ 25
Contents 3
Navigating the screen using gestures.........................................................................................................25
Using the keyboard on the display...............................................................................................................26
Loading paper and specialty media......................................................... 27
Setting the size and type of the specialty media......................................................................................27
Configuring Universal paper settings...........................................................................................................27
Loading trays...................................................................................................................................................... 27
Loading the 2500sheet tray......................................................................................................................... 30
Loading the 3000sheet tray......................................................................................................................... 32
Loading the multipurpose feeder..................................................................................................................34
Linking trays........................................................................................................................................................35
Paper Support.................................................................................................................................................... 36
Printing.........................................................................................................45
Printing from a computer.................................................................................................................................45
Printing from a mobile device........................................................................................................................ 45
Printing from a flash drive................................................................................................................................47
Supported flash drives and file types.......................................................................................................... 48
Configuring confidential jobs......................................................................................................................... 48
Printing confidential and other held jobs....................................................................................................49
Printing a font sample list................................................................................................................................50
Printing a directory list.....................................................................................................................................50
Canceling a print job........................................................................................................................................ 50
Copying.........................................................................................................51
Using the automatic document feeder and scanner glass..................................................................... 51
Making copies.....................................................................................................................................................51
Copying photos.................................................................................................................................................. 51
Copying on letterhead.....................................................................................................................................52
Copying on both sides of the paper............................................................................................................ 52
Reducing or enlarging copies........................................................................................................................52
Collating copies.................................................................................................................................................52
Placing separator sheets between copies................................................................................................. 52
Copying multiple pages onto a single sheet............................................................................................. 53
Creating a copy shortcut.................................................................................................................................53
Contents 4
E-mailing...................................................................................................... 54
Using the automatic document feeder and scanner glass.................................................................... 54
Configuring the SMTP server for e‑mail......................................................................................................54
Sending an e-mail............................................................................................................................................. 55
Creating an e-mail shortcut............................................................................................................................ 55
Faxing...........................................................................................................56
Setting up the printer to fax............................................................................................................................56
Using the automatic document feeder and scanner glass.................................................................... 69
Sending a fax......................................................................................................................................................70
Scheduling a fax................................................................................................................................................ 70
Creating a fax destination shortcut...............................................................................................................70
Changing the fax resolution.............................................................................................................................71
Adjusting the fax darkness...............................................................................................................................71
Printing a fax log................................................................................................................................................. 71
Blocking junk faxes............................................................................................................................................ 71
Holding faxes.......................................................................................................................................................71
Forwarding a fax.................................................................................................................................................71
Scanning...................................................................................................... 72
Using the automatic document feeder and scanner glass.....................................................................72
Scanning to an FTP server..............................................................................................................................72
Creating an FTP shortcut.................................................................................................................................72
Creating a network folder shortcut...............................................................................................................72
Scanning to a flash drive................................................................................................................................. 73
Sending scanned documents to a computer.............................................................................................74
Understanding the printer menus............................................................ 75
Menu map............................................................................................................................................................75
Device...................................................................................................................................................................76
Print.......................................................................................................................................................................89
Paper.................................................................................................................................................................... 99
Copy....................................................................................................................................................................102
Fax....................................................................................................................................................................... 106
E-mail....................................................................................................................................................................119
FTP.......................................................................................................................................................................125
Contents 5
USB Drive...........................................................................................................................................................129
Network/Ports...................................................................................................................................................135
Security...............................................................................................................................................................146
Reports................................................................................................................................................................153
Help..................................................................................................................................................................... 154
Troubleshooting............................................................................................................................................... 155
Securing the printer..................................................................................156
Locating the security slot...............................................................................................................................156
Erasing printer memory..................................................................................................................................156
Erasing printer hard disk memory............................................................................................................... 156
Encrypting the printer hard disk...................................................................................................................157
Restoring factory default settings................................................................................................................157
Statement of Volatility.....................................................................................................................................157
Maintaining the printer............................................................................ 159
Networking........................................................................................................................................................159
Setting up serial printing (Windows only)..................................................................................................162
Cleaning printer parts.....................................................................................................................................162
Ordering parts and supplies.........................................................................................................................168
Replacing parts and supplies.........................................................................................................................171
Moving the printer........................................................................................................................................... 198
Saving energy and paper.............................................................................................................................. 199
Recycling...........................................................................................................................................................200
Clearing jams.............................................................................................201
Avoiding jams................................................................................................................................................... 201
Identifying jam locations...............................................................................................................................202
Paper jam in the automatic document feeder.........................................................................................203
Paper jam in the multipurpose feeder.......................................................................................................204
Paper jam in door C....................................................................................................................................... 205
Paper jam in door D.......................................................................................................................................209
Paper jam in the 3000sheet tray............................................................................................................... 210
Paper jam in the booklet finisher..................................................................................................................211
Paper jam in the staple finisher....................................................................................................................216
Staple jam in the staple finisher................................................................................................................... 217
Staple jam in the staple, hole punch finisher............................................................................................219
Contents 6
Staple jam in the booklet finisher................................................................................................................221
Troubleshooting....................................................................................... 224
Network connection problems....................................................................................................................224
Hardware options problems........................................................................................................................ 226
Issues with supplies........................................................................................................................................227
Paper feed problems..................................................................................................................................... 228
Printing problems.............................................................................................................................................231
Color quality problems..................................................................................................................................255
Faxing problems............................................................................................................................................. 258
Scanning problems......................................................................................................................................... 261
Contacting customer support......................................................................................................................265
Upgrading and migrating........................................................................266
Hardware.......................................................................................................................................................... 266
Software.............................................................................................................................................................. 311
Firmware.............................................................................................................................................................312
Notices........................................................................................................314
Product information.........................................................................................................................................314
Edition notice.................................................................................................................................................... 314
Power consumption........................................................................................................................................ 319
Index...........................................................................................................328
Safety information 7

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Safety information 8
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
www.lexmark.com/multifunctionprinters.
Safety information 9
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
Learning about the printer 10

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
See the setup documentation that came with the printer or go to
http://support.lexmark.com.
Installing the printer software
More setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the printer
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
firmware
or go to
Troubleshooting and solving problems
Information on setting up and configuring the accessibility features of your printer
Help using the printer software Help for Microsoft Windows or Macintosh operating
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
systems—Open a printer software program or application, and then click Help.
?
Click
Notes:
to view contextsensitive information.
Help is automatically installed with the printer
software.
Depending on the operating system, the
printer software is located in the printer program folder or on the desktop.
Learning about the printer 11
What are you looking for? Find it here
Go to
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate support site.
Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.
Have the following information ready when you contact customer support:
Place and date of purchase
Machine type and serial number
Safety information
Regulatory information
Warranty information
Environmental information
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the documentation that came with the printer or go to
http://support.lexmark.com.

Selecting a location for the printer

Leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:Clean, dry, and free of dustAway from stray staples and paper clips
Learning about the printer 12
Away from the direct airflow of air conditioners, heaters, or ventilatorsFree from direct sunlight and humidity extremes
Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 30°C (50 to 86°F)
Storage temperature -10 to 40°C (14 to 104°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 40 0 mm (15 .70 in. )
2 Rear 120 mm (4.80 in.)
3 Right side 400 mm (15.70 in.)
4 Front 444.5 mm (17.50 in.)
5 Left side 120 mm (4.80 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer 13
Basic model
1 Automatic document feeder (ADF)
2 Control panel
3 Multipurpose feeder
4 Standard 2 x 500-sheet tray
5 Standard bin
Configured model
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
www.lexmark.com/multifunctionprinters.
Learning about the printer 14
1 Staple finisher
Notes:
This option is not supported if another finisher is installed.
This option is supported only in some printer models.
2 Optional 3000sheet tray
Note: This option is supported only if another optional tray is installed.
3 Optional 2 x 500sheet tray
4 Optional 2500sheet tray
5 Finisher
Staple, hole punch finisher
Booklet finisher

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
or electrical shock, connect the power cord to
fire
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
use only a 26 AWG or larger
fire,
Learning about the printer 15
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1 USB ports Attach a keyboard or any compatible option.
2 Power cord socket Connect the printer to a properly grounded electrical outlet.
3 EXT port Connect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
4 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
5 Ethernet port Connect the printer to an Ethernet network.
6 USB printer port Connect the printer to a computer.
Learning about the printer 16

Using the control panel

Use the To
1 Display
View the printer messages and supply status.
Set up and operate the printer.
2 Home button Go to the home screen.
3 Power button
Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.
4 Keypad Enter numbers or symbols in an input field.
5 Pause button Place a dial pause in a fax number.
6 Start button Start a job, depending on which mode is selected.
7 Volume buttons Adjust the volume of the headset or speaker.
8 Indicator light Check the status of the printer.
9 Headset or speaker port Attach a headset or speaker.
10 Stop or Cancel button Stop the current job.
11 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
12 Backspace button Move the cursor backward and delete a character in an input field.
Learning about the printer 17

Understanding the status of the power button and indicator light

Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.

Using the home screen

Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
To uc h To
1 Copy Make copies.
2 Email Send emails.
3 Settings Access the printer menus.
4 Fax Send fax.
5 Address Book Manage a contact list that other applications on the printer can access.
Learning about the printer 18
To uc h To
6 Status/Supplies
Show a printer warning or error message whenever the printer requires intervention
to continue processing.
View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home screen.
7 USB Drive
8 Job Queue Show all the current print jobs.
9 Held Jobs Show the print jobs that are held in the printer memory.
10 Shortcut Center Organize all shortcuts.
11 App Profiles Access application profiles.
12 Scan Profiles Scan and save documents directly to the computer.
13 FTP Scan and save documents directly to an FTP server.
14 Bookmarks Organize all bookmarks.
15 Change Language Change the language on the display.
Print photos and documents from a flash drive.
Scan photos and documents to a
Note: You can also access this setting by touching the top section of the home screen.
flash
drive

Printing the Menu Settings Page

From the home screen, touch Settings > Reports > Menu Settings Page.
Setting up and using the home screen applications 19

Setting up and using the home screen applications

Customizing the home screen

1 From the control panel, touch Settings > Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.

Setting up Card Copy

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Apps > Card Copy > Configure.
Notes:
Make sure that Display Icon is enabled.
Make sure that Email Settings and Network Share Settings are configured.
When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
3 Apply the changes.
Note: You need a printer hard disk to scan multiple cards.

Using Shortcut Center

1 From the home screen, touch Shortcut Center, and then select a printer function.
2 To u ch Create Shortcut, and then
3 To u ch Save, and then type a unique shortcut name.
4 Apply the changes.
configure
the settings.
Setting up and using the home screen applications 20

Setting up Scan Center

1 From the home screen, touch Scan Center.
2 Select and create a destination, and then configure the settings.
Notes:
When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3 Apply the changes.

Using Display Customization

Before using the application, make sure to do the following:
From the Embedded Web Server, click Apps > Display Customization >
Enable and configure the screen saver, slideshow, and wallpaper settings.
Configure
.
Managing screen saver and slide show images
1 From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
You can add up to 10 images.
When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloudbased
2 Apply the changes.
notifications.
Changing the wallpaper image
1 From the home screen, touch Change Wallpaper.
2 Select an image to use.
3 Apply the changes.
Running a slide show from a flash drive
1 Insert a flash drive into the USB port.
2 From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You c an re m o v e t he printer. If the slide show stops, then insert the
drive after the slide show starts, but the images are not stored in the
flash
drive again to view the images.
flash
Setting up and using the home screen applications 21

Managing bookmarks

Creating bookmarks

Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Bookmark, and then type a bookmark name.
3 Select an Address protocol type, and then do one of the following:
For HTTP and HTTPS, type the URL that you want to bookmark.
For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that the host name also matches the Common Name (CN) value in the server certificate. For more information on obtaining the CN value in the server
certificate,
For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
see the help information for your web browser.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages. Other
types such as DOCX and XLXS are supported in some printer models.
file
4 Click Save.

Creating folders

1 Open a web browser, and then type the printer IP address in the address
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see
on page 21.
field.
“Creating bookmarks”
Setting up and using the home screen applications 22

Managing contacts

Adding contacts

1 Open a web browser, and then type the printer IP address in the address
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5 Apply the changes.
field.

Adding groups

1 Open a web browser, and then type the printer IP address in the address
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
field.
2 Click Address Book.
3 From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4 Apply the changes.

Editing contacts or groups

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
Setting up and using the home screen applications 23
3 Do either of the following:
From the Contacts section, click a contact name, and then edit the information.
From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.

Deleting contacts or groups

1 Open a web browser, and then type the printer IP address in the address
Notes:
field.
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
From the Contacts section, select a contact that you want to delete.
From the Contact Groups section, select a group name that you want to delete.
Setting up and using the accessibility features 24

Setting up and using the accessibility features

Enabling Magnification mode
1 From the control panel, press and hold the 5 key until you hear a voice message.
2 Select
3 Select OK.
For more information on navigating a magnified screen, see
page 25.
Magnification
mode.
“Navigating the screen using gestures” on

Activating Voice Guidance

From the control panel
1 Press and hold the 5 key until you hear a voice message.
2 Select OK.
From the keyboard
1 Press and hold the 5 key until you hear a voice message.
2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
Voice Guidance is also activated when you insert headphones into the headphone jack.
To adjust the volume, use the volume buttons at the bottom part of the control panel.

Adjusting the Voice Guidance speech rate

1 From the home screen, select Settings > Device > Accessibility > Speech Rate.
2 Select the speech rate.

Adjusting the default internal speaker volume

1 From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2 Adjust the volume.
Notes:
If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer
performance.
Setting up and using the accessibility features 25
The volume resets to the default value after the session is logged out or when the printer wakes from
Sleep or Hibernate mode.

Adjusting the default headphone volume

1 From the control panel, navigate to:
Settings > Device > Accessibility
2 Adjust the headphone volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Enabling spoken passwords or personal identification numbers
1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2 Enable the setting.

Navigating the screen using gestures

Notes:
The gestures are applicable only when Voice Guidance is activated.
Enable Magnification to use the zoom and pan gestures.
Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Doubletap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two fingers to drag across a zoomed image.
Swipe up then left Exit an application and return to the home screen.
Swipe down then left
Swipe up then down Repeat a spoken prompt.
Cancel a job.
Go back to the previous setting.
Exit the screen that appears without changing any setting or value.
Setting up and using the accessibility features 26

Using the keyboard on the display

Do one or more of the following:
Drag a
Lift the
Select Backspace to delete characters.
To hear the content in the input field, select Tab , and then select Shift + Tab.
over the key to announce the character.
finger
to enter or type the character in the
finger
field.
Loading paper and specialty media 27

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray C onfiguration > Paper Size/Type > select a paper source
2 Set the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Note: Do not remove trays while the printer is busy.
Loading paper and specialty media 28
2 Adjust the guides to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper.
When using letterhead, do either of the following:
Loading paper and specialty media 29
Without an optional finisher With an optional finisher
Onesided printing Onesided printing
Twosided printing Twosided printing
Onesided printing Onesided printing
Twosided printing Twosided printing
Load prepunched paper with the holes toward the front or left side of the tray.
Do not slide paper into the tray.
To avoid paper jams, make sure that the stack height is below the maximum paper
indicator.
fill
5 Insert the tray.
If loading a paper type other than plain, from the control panel, set the paper size and paper type to match the paper loaded.
Loading paper and specialty media 30
Loading the 2500sheet tray
The 2500sheet tray supports only one paper size, either A4 or letter. To check the supported paper size, pull out the tray and then locate the size indicator on the bottom of the tray.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Notes:
To avoid paper jams, do not remove trays while the printer is busy.
To avoid errors, make sure that the transfer guide is always at the left side of the tray.
2 Flex, fan, and align the paper edges before loading.
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