Lexmark C910 Setup Guide

C910

Setup Guide

October 2001

www.lexmark.com

Edition: October 2001

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL,

INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BU T NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

Lexmark and Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United Stat es a n d/ or other countries. ImageQuick is a trademark of Lexmark International, Inc.

PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’ designation of a set of printer com man ds (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

FCC emissions information

The Lexmark ABC has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Refer to the Lexmark ABC Publications CD for additional details.

Any questions on this statement should be directed to:

Director of Lab Operations Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000

Safety information

• If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded.

• The power cord must be connected to an electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the operating instructions, to a professional service person.

• This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety

features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

• Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

Conventions

It may help you to recognize the caution and warning conventions used in this book. These appear in the left column for easy reference.

CAUTION! A caution identifies something that could cause you harm. Warning! A warning identifies something that could damage your printer hardware or software.

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

About your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Other sources of information . . . . . . . . . . . . . . . . . . . . . . . . . vi

Step 1: Unpack your printer . . . . . . . . . . . . . . . . . . . . . . . . .1

Step 2: Select a location for your printer . . . . . . . . . . . . . . 3

Considering environmental issues . . . . . . . . . . . . . . . . . . . . . .3

Allowing enough space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Step 3: Set up the printer and paper handling options . . .8

Installing the printer base or cabinet . . . . . . . . . . . . . . . . . . . . .9

Installing a 550-sheet drawer . . . . . . . . . . . . . . . . . . . . . . . . .10

Positioning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Installing an optional duplex unit . . . . . . . . . . . . . . . . . . . . . . .12

Installing an optional high-capacity feeder . . . . . . . . . . . . . . .15

Attaching the paper tray labels . . . . . . . . . . . . . . . . . . . . . . . .23

Step 4: Install memory and o ption cards . . . . . . . . . . . . .24

Removing the system board access cover . . . . . . . . . . . . . . .24

Installing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Installing a firmware card . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Installing a hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Installing an option card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Reinstalling the system board access cover . . . . . . . . . . . . . .34

Step 5: Attach cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Local printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Table of contents

iii

Step 6: Install printer supplies . . . . . . . . . . . . . . . . . . . . . .38

Opening the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Installing the photodevelopers . . . . . . . . . . . . . . . . . . . . . . . .41

Installing the toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . .44

Attaching the Quick Reference booklet sleeve . . . . . . . . . . . .47

Attaching an adhesive operator panel overlay . . . . . . . . . . . .48

Closing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Step 7: Load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Loading the paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Loading the multipurpose feeder . . . . . . . . . . . . . . . . . . . . . .59

Loading the high-capacity feeder . . . . . . . . . . . . . . . . . . . . . .63

Step 8: Verify printer setup . . . . . . . . . . . . . . . . . . . . . . . .67

Turning on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Printing a menu settings page . . . . . . . . . . . . . . . . . . . . . . . .68

Printing a network setup page . . . . . . . . . . . . . . . . . . . . . . . .69

Step 9: Configure for TCP/IP . . . . . . . . . . . . . . . . . . . . . . .70

Setting the printer IP address . . . . . . . . . . . . . . . . . . . . . . . . .70

Verifying the IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Configuring for Pull Printing . . . . . . . . . . . . . . . . . . . . . . . . . .71

Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Local printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Identifying printer users . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Distributing the information . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Storing the Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . .78

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Table of contents

Introduction

About your printer Your printer is available in four models:

Lexmark C910

• Lexmark C910 printer, with 2400

IQ resolution, 64MB of standard memory, one 550-sheet tray, multipurpose feeder, and USB and parallel connectors.

• Lexmark C910n, a networ k

model with 64MB of standard memory, an Ethernet 10BaseT/ 100BaseTx print server installed, an additional 550-sheet drawer, and USB and Ethernet connectors.

Lexmark C910n

• Lexmark C910in, a network

internet model with an ImageQuick firmware card installed.

Lexmark C910in

• Lexmark C910dn, a networ k

model with duplexing capabilities.

To customize your Lexmark C910 printer you can purchase a variety of input options including a high-capacity feeder.

If you purchased your printer as part of a multifunction device, refer to the documentation that came with the device for information about setting up components other than the printer.

Lexmark C910dn

Other sources of

information

If you need more information after you have completed setup, refer to the other printer documentation.

Lexmark C910

Publications CD

The Lexmark C910 Publications CD provides information about loading paper, clearing error messages, ordering and replacing supplies, installing maintenance kits, and troubleshooting. It also provides general information for administrators.

The information on the CD is also available on the Lexmark Web site at www.lexmark.com/publications.

Quick Reference The Quick Reference provides easy

access to information about loading print media, printing confidential jobs, understanding printer messages, and clearing jams.

Drivers CD The drivers CD contains all the

necessary printer drivers to get your printer up and running.

Depending on which version of the drivers CD shipped with your printer, it may also contain MarkVision™ Professional, other printer utilities, worldwide customer support phone numbers, screen fonts, and additional documentation.

Lexmark Web site Visit our Web site at www.lexmark.com

for updated printer drivers, utilities, and other printer documentation.

Step 1: Unpack your printer

Printer

CAUTION! The printer weighs 69.9 kg

(154 Ib) and requires at least four people to lift it safely. Anytime you move or lift the printer make sure you have enough people to help you. Use the handholds on the side of the printer when lifting.

Note: Leave the printer in the box until

you are ready to install memory options or place it into position.

Power cord

Drivers CD

Publications CD

Remove all items from the box except the printer. Make sure you have the following items:

• Printer

• P ower cord

• Four toner cartridges

• Four photodevelopers

• Setup Guide

• Lexmark C910 Publications CD

• Quick Reference and sleeve

• Drivers CD

If any items are missing or damaged, refer to the publications CD for the designated Lexmark support phone number for your country.

Save the carton and packing material in case you need to repack the printer.

Toner cartridges

Photodevelopers

Quick Reference and sleeve

Setup Guide

Unpack your printer

Top cover and standard output bin

Exit tray (bin 1)

Handholds

Power switch

Paper size dial

Door release latch

Operator panel

Front door

Paper tray

Familiarize yourself with the names and locations o f items o n the fr ont and r ear of your new printer. This will help you during printer setup. We use the same terms throughout this book and on the publications CD.

Rear cover

Parallel or Ethernet connector

Option slot cover

Unpack your printer

USB connector

High-capacity feeder connector

Power cord socket

Duplex unit cover

Handholds

Step 2: Select a location for y our

printer

Choosing the correct location for your new Lexmark C910 is vital to ensuring the printer provides you with the quality of service you expect.

Consider these factors when selecting a place to set up your printer:

• The type of environment

necessary for optimum printer performance

• The amount of space required for

your printer and all its options

Considering

environmental issues

Note: Adequate ventilation is important

if you expect to print high volumes of materials or print continuously.

When choosing a place to set up the printer, look for:

• A firm, level surface

• An area that is:

— Well ventilated — Clean, dry, and free of dust — Away from direct sunlight — Free of temperature or

humidity extremes or fluctuations

— Away from the direct airflow of

heaters, air conditioners, or ventilators

Select a location for your printer

Allowing enough space When choosing a place to set up your

printer, be sure to allow enough space for the printer and any options you may have purchased. It’s also important to allow space for proper ventilation around the printer.

Base printer When selecting a location for your

printer, make sure you have at least the amount of space indicated in the figure.

734.9 mm (29 in.)

102 mm (5 in.)

1241.8 mm (56 in.)

508 mm (26 in.)

Select a location for your printer

329.5 mm (13 in.)

152.1 mm (6 in.)

1178.4 mm (46.5 in.)

Network and internet printers The network and internet models are

configured with two 550-sheet drawers. Make sure you have at least the amount of space indicated in the figure.

869.2 mm (34.3 in.)

102 mm (5 in.)

1241.8 mm (56 in.)

508 mm (26 in.)

329.5 mm (13 in.)

152.1 mm (6 in.)

1355.8 mm (53.5 in.)

Select a location for your printer

Duplex network printers The duplex network printer is configured

with two 550-sheet drawers and an internal duplex unit. Make sure you have at least the amount of space indicated in the figure.

869.2 mm (34.3 in.)

102 mm (5 in.)

1241.8 mm

(56 in.)

508 mm (26 in.)

329.5 mm (13 in.)

1355.8 mm (53.5 in.)

Select a location for your printer

102 mm (5 in.)

Printer with

high-capacity feeder

1110 mm (43.8 in.)

494.2 mm (30 in.)

You can add a high-capacity feeder to your printer if you have a printer cabinet or if you have a printer stand with optional drawers.

When attaching a high-capacity feeder, make sure you provide the additional space indicated in the figure.

1241.8 mm (56 in.)

508 mm (26 in.)

329.5 mm (13 in.)

17.84.1 mm (70.4 in.)

Select a location for your printer

Step 3: Set up the printer and

paper handling options

Note: Be sure to set up the items in the

order listed in the table.

Topic Go to page...

Installing the printer base or cabinet 9 Installing a 550-sheet drawer 10 Positioning the printer 11 Installing an optional duplex unit 12 Installing an optional high-capacity feeder 15

Use the following table to locate the instructions you need to set up your printer and any paper handling options you may have purchased.

Set up the printer and paper handling options

Installing the printer

base or cabinet

You can purchase an optional printer cabinet or printer base.

The instructions for installing the printer cabinet or printer base are the same.

To install the printer cabinet:

1 Remove the printer cabinet from

the box.

2 Remove all packing material from

the printer cabinet.

3 Follow the instructions that came

with the option to assemble or prepare the cabinet or base for installation.

4 Place the printer cabinet in the

location you have chosen for your printer.

Set up the printer and paper handling options

Installing a

550-sheet drawer

Your printer supports a total of up to three optional 550-sheet drawers.

1 Unpack the 550-sheet drawer and

remove any packing material.

2 Place the 550-sheet drawer on the

optional printer cabinet, optional printer base, or in the location you have chosen for your printer.

3 If you have additional 550-sheet

drawers:

a Align the positioning posts on

the low er dr aw er wit h the h oles in the 550-sheet drawer.

b Lower the 550-sheet drawer

into place. Make sure it is seated securely on the other drawer.

4 Go to “Positioning the printer” on

page 11.

Set up the printer and paper handling options

Positioning the printer Once you have selected a location and

set up any optional 550-sheet drawers, you are ready to position the printer.

CAUTION! The printer weighs 69.9 kg

1 Have others help you lift the

printer out of the box. Use the handholds on the sides of

the printer.

Set up the printer and paper handling options

2 Have three other people help you

place the printer in the location you have chosen.

If you are installing the printer on a 550-sheet drawer, align the positioning posts on the option with the holes in the printer. Make sure the printer is seated securely on the option.

3 Remove any tape or packing

material from the outside of the printer.

Installing an optional

duplex unit

Set up the printer and paper handling options

Your printer supports an optional duplex unit that provides two-sided printing.

To install the duplex unit:

1 Remove the duplex unit from its

packing material.

2 Remove any shipping tape and

additional packing material fro m the duplex unit.

3 Open the duplex unit access door

on the left side of the printer.

4 Align the duplex unit with the slots

in the printer.

5 Slide in the duplex unit.

Set up the printer and paper handling options

6 Align the thumbscrews on the

duplex unit with the holes in the printer.

7 Tighten the thumbscrews . 8 Close the duplex unit door.

Set up the printer and paper handling options

High-capacity feeder

Interface cable

Installing an optional

high-capacity feeder

Note: You must have an o pti ona l print er

cabinet or an optional printer stand with optional drawers to install a highcapacity feeder.

Docking frame

Power cord

Guide rail

Four docking frame screws

Your printer supports an optional highcapacity feeder. You can load up to 3,000 sheets of paper in the highcapacity feeder.

1 Remove and unpack all items

from the box.

2 Make sure you have the following

items:

— High-capacity feeder — Docking frame — Guide rail — Interface cable — Power cord — Four docking frame screws — Cable holder — Eight height adjustment

spacers

— Wrench

Cable holder

Eight height adjustment spacers

If any items are missing or damaged, refer to the publications CD for the designated Lexmark support phone number for your country.

Wrench

Set up the printer and paper handling options

Attaching the docking frame

3 Make sure the printer power

switch is in the Off position.

1 Remove the two side covers from

the top 550-sheet drawer.

You may need to use a small flathead screwdriver to pry the covers up and outward.

Set up the printer and paper handling options

2 Insert two screws through the top

screw holes of the docking frame and into the holes in the 550sheet drawer.

3 Use the wrench to tighten the

screws.

4 Insert two screws through the

bottom scre w ho les of the do cki ng frame and into the holes in the printer cabinet or printer base.

5 Tighten the screws.

6 Place the wrench in the holder on

the high-capacity feeder.

Set up the printer and paper handling options

Attaching the guide rail

and feeder

1 Align the two holes on guide rail

with the studs on the docking frame.

2 Slide the guide rail down until it is

fully seated on the docking rail.

3 Place the high-capacity feeder on

the guide rail.

Note: Make sure all four casters are on

the guide rail.

Set up the printer and paper handling options

4 Roll the high-capacity feeder

toward the printer and check the alignment of the pins with the holes in the docking frame.

If the pins do not align with the holes in the docking frame, see “Installing height adjustment spacers” on page 21.

5 Roll the high-capacity feeder

toward the printer until the feeder locks to the docking frame.

When the feeder is in the correct position, you hear a click when it locks.

Set up the printer and paper handling options

CAUTION! Do not install the high-

capacity feeder power cord at this time.

6 Attach the interface cable to the

back of the printer and tighten the thumbscrews.

7 Attach the interface cable to the

side of the high-capacity feeder and tighten the thumbscrews.

Set up the printer and paper handling options

8 Insert the point on the cable

holder into the hole on the back of the top optional drawer.

9 Place the high-capacity feeder

cable into the holder.

10 Close the cable holder.

Installing height adjustment

spacers

If the pins on the high-capacity feeder did not align with the holes in the docking frame you can adjust the height of the feeder.

You can either remove the factory installed spacer or add two spacers between each caster and the bottom of the high-capacity feeder.

Use the following steps to add or remove spacers.

1 Determine the height difference

between high-capacity feeder alignment pins and the docking frame.

Set up the printer and paper handling options

2 Place the high-capacity feeder on

the floor or adequate work surface.

3 Remove the four screws securing

one of the casters to the highcapacity feeder.

4 Add or remove spacers.

To add spacers:

a Insert the four screws through

the caster.

b Place the spacers on the

screws.

c Align and insert the screws

into the screw holes on the high-capacity feeder.

To remove the factory installed spacer:

a Remove the spacer from the

top of the caster.

b Insert the four screws through

the caster.

c Align and insert the screws

into the screw holes on the high-capacity feeder.

5 Tighten the four screws to secure

the caster to the high-capacity feeder.

6 Repeat steps 3 through 5 to add

or remove spacers on the remaining three casters.

7 Return to step 5 on page 19.

Set up the printer and paper handling options

+ 64 hidden pages