Lexmark C736 User Manual

C734 and C736 Series
User's Guide
March 2012 www.lexmark.com
Machine type(s):
5026
Model(s):
210, 230, 280, 410, 430, 480
Contents 2

Contents

Learning about the printer...........................................................................7
Thank you for choosing this printer!.........................................................................................................7
Finding information about the printer......................................................................................................7
Selecting a location for the printer............................................................................................................8
Printer configurations.............................................................................................................................10
Using the security lock feature................................................................................................................12
Understanding the printer control panel................................................................................................12
Additional printer setup.............................................................................14
Installing internal options........................................................................................................................14
Installing hardware options.....................................................................................................................30
Attaching cables......................................................................................................................................32
Verifying printer setup............................................................................................................................33
Setting up the printer software...............................................................................................................34
Setting up wireless printing.....................................................................................................................36
Installing the printer on a wired network...............................................................................................41
Changing port settings after installing a new network Internal Solutions Port......................................43
Setting up serial printing.........................................................................................................................45
Minimizing your printer's environmental impact........................................47
Saving paper and toner...........................................................................................................................47
Saving energy..........................................................................................................................................48
Recycling..................................................................................................................................................51
Loading paper and specialty media............................................................52
Setting the paper size and type...............................................................................................................52
Loading the paper tray............................................................................................................................52
Loading the multipurpose feeder............................................................................................................55
Linking and unlinking trays......................................................................................................................58
Paper and specialty media guidelines.........................................................60
Paper guidelines......................................................................................................................................60
Supported paper sizes, types, and weights.............................................................................................62
Contents 3
Printing......................................................................................................66
Printing a document................................................................................................................................66
Printing specialty documents..................................................................................................................67
Printing confidential and other held jobs................................................................................................69
Printing from a flash drive.......................................................................................................................71
Printing photos from a PictBridgeenabled digital camera.....................................................................72
Printing information pages......................................................................................................................72
Canceling a print job................................................................................................................................73
Printing in black and white......................................................................................................................75
Using Max Speed and Max Yield.............................................................................................................75
Understanding printer menus....................................................................76
Menus list................................................................................................................................................76
Supplies menu.........................................................................................................................................77
Paper menu.............................................................................................................................................78
Reports menu..........................................................................................................................................88
Network/Ports menu...............................................................................................................................89
Security menu.......................................................................................................................................104
Settings menu........................................................................................................................................108
Help menu.............................................................................................................................................128
Maintaining the printer............................................................................130
Cleaning the exterior of the printer......................................................................................................130
Cleaning the printhead lenses...............................................................................................................130
Storing supplies.....................................................................................................................................132
Checking the status of supplies.............................................................................................................132
Ordering supplies..................................................................................................................................133
Replacing supplies.................................................................................................................................134
Moving the printer............................................................................................................. ...................143
Administrative support............................................................................145
Finding advanced networking and administrator information.............................................................145
Using the Embedded Web Server.........................................................................................................145
Checking the virtual display...................................................................................................................145
Checking the device status....................................................................................................................145
Setting up email alerts.........................................................................................................................146
Contents 4
Viewing reports.....................................................................................................................................146
Restoring the factory default settings...................................................................................................146
Copying printer settings to other printers.............................................................................................147
Clearing jams............................................................................................148
Avoiding jams........................................................................................................................................148
Accessing jam areas...............................................................................................................................148
200–201 paper jams..............................................................................................................................149
202 paper jam.......................................................................................................................................150
203 and 230 paper jams........................................................................................................................153
24x paper jam........................................................................................................................................155
250 paper jam.......................................................................................................................................156
Troubleshooting.......................................................................................157
Understanding printer messages..........................................................................................................157
Solving basic problems..........................................................................................................................169
Solving printing problems.....................................................................................................................170
Solving option problems........................................................................................................................173
Solving paper feed problems.................................................................................................................176
Solving print quality problems..............................................................................................................177
Solving color quality problems..............................................................................................................190
Contacting Customer Support...............................................................................................................193
Notices.....................................................................................................194
Product information..............................................................................................................................194
Edition notice........................................................................................................................................194
Power consumption..............................................................................................................................198
Index........................................................................................................208
Safety information 5

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides and rear of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
Safety information 6
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS.
Learning about the printer 7

Learning about the printer

Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Performing printing depending on your printer model
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
Caring for and maintaining the printer
Troubleshooting and solving problems
Help using the printer softwar e Windows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.
User's Guide—The User's Guide is available on the Software and Documentation CD.
For updates, check our Web site at http://support.lexmark.com.
or application, and then click Help.
?
Click
to view contextsensitive information.
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on your operating system.
Learning about the printer 8
What are you looking for? Find it here
The latest supplemental information, updates, and technical support:
Documentation
Driver downloads
Live chat support
Email support
Telephone support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your region, and then select your product
to view the appropriate support site. Support telephone numbers and hours of operation for
your region or country can be found on the Support Web site or on the printed warranty that came with your printer.
Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the US—See the Statement of Limited Warranty
included with this printer, or at http://support.lexmark.com.
Rest of the world—See the printed warranty that
came with your printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to:
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:Away from the direct airflow of air conditioners, heaters, or ventilatorsFree from direct sunlight, humidity extremes, or temperature fluctuationsClean, dry, and free of dust
Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 9
5
1
1 152.4 mm (6.0 in.)
2 101.6 mm (4.0 in.)
3 609.6 mm (24.0 in.)
4 152.4 mm (6.0 in.)
5 304.8 mm (12.0 in.)
4
3
2
Learning about the printer 10

Printer configurations

Basic model
1
2
3
5
4
1 Standard exit bin
2 Paper support
3 Printer control panel
4 Standard 550sheet tray (Tray 1)
5 Multipurpose feeder
Configured models
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Learning about the printer 11
1
2
3
8
7
1 Standard exit bin
2 Paper support
3 Printer control panel
4 Optional 550sheet specialty media drawer
5 Optional 550sheet tray
6 Optional 2,000sheet tray
7 Standard 550sheet tray (Tray 1)
8 Multipurpose feeder
4
5
6
Learning about the printer 12

Using the security lock feature

The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown.

Understanding the printer control panel

1234
123
456
789
0#
*
56789
Control panel item Description
1 Display The display shows messages and pictures that communicate the status of the
printer.
2 Select
Pressing initiates action on a menu item.
Learning about the printer 13
Control panel item Description
3 Navigation
buttons
4 Numeric
keypad
5 Back
6 Indicator light Indicates the printer status:
Press the up or down arrow button to scroll through menu lists. Press the left or right arrow button to scroll through values or text that rolls
to another screen.
Consists of the numbers 0–9, characters A through Z, an , and a backspace button.
Note: The
Returns the display to the previous screen
button functions as Caps Lock, and includes the # character.
Off—The power is off, or the printer is in Eco Mode.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Solid red—Operator intervention is needed.
7 Stop
8 Menus
9 USB Direct port Insert a USB flash drive to send data to the printer.
Stops all printer activity A list of options is offered once Stopped appears on the display.
Opens the menus index
Note: These menus are available only when the printer is in the Ready state.
Insert a USB cable from a digital camera to print photos with a PictBridge– enabled digital camera.
Additional printer setup 14

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.

Available internal options

Memory cardsPrinter memoryFlash memoryFonts
Firmware cardsBar CodePrintCryption
Printer hard disk
LexmarkRS232C Serial ISPParallel 1284B ISPMarkNetMarkNet N8130 10/100 Fiber ISPMarkNet N8120 10/100/1000 Ethernet ISP
TM
TM
Internal Solutions Ports (ISP)
TM
N8150 802.11 b/g/n Wireless ISP
Additional printer setup 15

Accessing the system board to install internal options

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Note: This operation requires a flathead screwdriver.
1 Remove the cover.
a Turn the screws on the cover counterclockwise to loosen them, but do not remove them.
b Slide the cover up until each screw is in the keyhole.
c Pull the cover forward to remove it.
Additional printer setup 16
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1 Firmware and flash memory card connectors
2 Hard disk connector
3 Internal print server connector
4 Memory card connector
5 Dust cover

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection point along the edge of the card.
Additional printer setup 17
3 Open the memory card connector latches.
4 Align the notch on the memory card with the ridge on the connector.
1 Notch
2 Ridge
2
1
Additional printer setup 18
5 Push the memory card straight into the connector until it snaps into place.
6 Reattach the system board cover.

Installing a flash memory or firmware card

The system bo ard has two connections f or an optional flash mem ory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup 19
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1
2
1 Plastic pins
2 Metal pins
4 Push the card firmly into place.
Notes:
The entire length of the connector on the card must touch and be flush against the system board.
Be careful not to damage the connectors.
5 Reattach the system board cover.
Additional printer setup 20

Installing an Internal Solutions Port

The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then it must first be removed. To remove the printer
hard disk:
Additional printer setup 21
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.
b Remove the screws holding the printer hard disk in place.
Additional printer setup 22
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then
remove the bracket. Set the printer hard disk aside.
4 Remove the metal cover from the ISP opening.
2
1
Additional printer setup 23
5 Align the posts of the plastic tee to the holes in the system board, and press downward until the tee snaps into
place. Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
6 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and approach the plastic tee so that any
overhanging connectors will pass through the ISP opening in the system board cage.
Additional printer setup 24
7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew
at this time.
Additional printer setup 25
9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
10 Tighten the long thumbscrew.
Warning—Potential Damage: Do not overtighten the thumbscrew.
11 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are colorcoded.
12 Reattach the system board cover.
Additional printer setup 26

Installing a printer hard disk

The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the printer hard disk.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:
a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk
mounting bracket to the printer hard disk, and then remove the bracket.
Additional printer setup 27
b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer
hard disk until the standoffs have seated into place.
c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are colorcoded.
Additional printer setup 28
To install a printer hard disk directly on the system board:
a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on
the printer hard disk until the standoffs have seated into place.
b Attach the two provided screws to secure the printer hard disk mounting bracket.
c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are colorcoded.
Additional printer setup 29
4 Reattach the system board cover.

Reattaching the system board cover

Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
Note: This task requires a flathead screwdriver.
1 Align the eight keyholes with the screws to replace the cover.
Additional printer setup 30
2 Slide the cover down, and then turn each screw clockwise to tighten.

Installing hardware options

Installing optional trays

The printer supports three types of optional input sources: an optional 550sheet tray, an optional 2,000sheet tray, and an optional 550sheet specialty media drawer. Instructions for installing an optional input source are the same for each.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Note: The C736n, C736dn, and C736dtn model printers support a total of four optional input sources. The C734n, C734dn, C734dtn, and C734dnw model printers support a total of three optional input sources.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
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