Lexmark C52x, C53x Service Manual

• Table of contents

• Start diagnostics

Revision: March 30, 2007

Lexmark™ C52x an d C 53x

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• Safety and notices

•Trademarks

• Index

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/ or other countries.

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L E M i

T i p

C L

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r I P

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T a

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dition: March 30, 2007 he following paragraph does not apply to any country where such provisions are inconsistent with local law:

EXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND,

ITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

ERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of expres s or

mplied warranties in certain transacti ons; therefor e, this statement ma y not apply to you.

his publication could include technical inaccuracies or typographical errors. Changes are periodically made to the

nformation her ein; these changes will be inco rpora ted in later editions. Improvements or changes in the products or the

rograms described may be made at any time.

omments may be addressed to Lexmark International, Inc., Department D22A/032-2, 740 W est New Circle Road, exington, Kentucky 40550, U .S.A or e-mail at ServiceInfoAndTraining@Lexmark. com . Lexmark may use or distribute an f the inf ormati on you supply in any way it belie ves appropriate without incurring any obligation to you.

exmark, Lexmark with diamond design, MarkNet , and MarkVi sion are trademarks of Lexmark International, Inc.,

egistered in the Unit ed Stat es and/or other countries.

mageQuick and PrintCryption are trademarks of Le xm ark I nternat ional, Inc.

CL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Com pany’s designation of a se f printer commands ( language) and funct ions inc luded in its printer products . This printer is intend ed to be compat ib le wit

he PCL language. This means the printer recognizes PCL comm ands used in various application programs , and that the

rinter emulates the functions corresponding to the commands.

ll other trademarks are the property of their respective owners.

10/2/06 1:00 pm Lexmark International, Inc.

NITED STATES GOVERNMENT RIGHTS

his softwar e and any accompanyin g d ocumentation provi ded under this agreement ar e comme rcial computer software nd documentation developed exclusively at private expense.

P/N 12G9669

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Laser notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xviii

Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Maintenance approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Options and features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Data streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Memory configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Performance factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Media specificat ions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Paper and specialty media guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6

Media guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Unacceptable media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Selecting media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Selecting preprinted forms and letter head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Using media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Using letterhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Using transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Using envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Using labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Using card stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Storing media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Supported sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Media weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Input and output capaciti es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Print area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Serial number and machine typ e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Tools required for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Diagnostic information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Paper jam messages (2xx.xx) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Operator panel and menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Buttons and light description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Power-on self test (POST) sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Symptom tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Printer symptom table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Print quality symptom table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Error codes and messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

User status and attendance me ssages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Table of contents iii

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Service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27

110.xx—Mirr or mot or service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27

111.xx, 112.xx, 113.xx, and 114.xx—Printhead error service check . . . . . . . . . . . . . . . . . . . . . .2-27

120.01, 120.02, 120.08–120.10, 120.13–120.15—Fuser error servi ce check . . . . . . . . . . . . . . . . .2-28

120.03—Fuser error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2- 3 0

120.04–120.07— Fuser error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-30

140.xx—Autocomp (t ray 1) motor error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-32

142.xx and 906.01–906.04—Moto r (fuser) error servic e check . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33

143.xx—Motor (EP drive assembly top cartridge) error service check . . . . . . . . . . . . . . . . . . . .2-34

144.xx—Motor (EP drive assembly bottom cartridge) error service check . . . . . . . . . . . . . . . . .2-35

145.xx and 906.05–906.08—Motor (bump aligne r) error service check . . . . . . . . . . . . . . . . . . . .2-36

146.xx—Motor (duplex) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-36

147.xx, 149.xx—M otor (500-sheet/550-sheet option tray 2 motor) err or service check . . . . . . .2-37

148.xx—MPF motor error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-37

910.01—Transparency sensor error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38

920.01—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38

920.02—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38

920.03—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38

920.04—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-39

920.05—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-39

920.06—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-40

920.07—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-40

920.08—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-40

920.09-12—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41

920.13—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-43

920.14—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44

920.15—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-45

920.16—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-45

920.17—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46

920.18—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46

920.19—POST (power on self test) error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46

925.01—Fan error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 -47

945.xx, 946.xx, 947.xx—Transfer roll error service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-48

950.00–950.29 EPROM misma tch f ailure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-50

950.30–950.60 EPROM misma tch f ailure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-50

Dead printer service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-51

Exit sensor service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-52

Input sensor service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-52

Operator panel service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-53

One or more operator panel buttons fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-53

Operator panel di splay blank, five beeps, and LED off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-53

Operator panel di splay blank, five beeps, LED on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-54

Operator panel di splay all diamonds, no beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-54

Operator panel di splay all diamonds, fiv e beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-54

Print quality service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-55

Print quality —bac kground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 5

Print quality—blank page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2- 5 6

Print quality—blurred or fuzzy print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59

Print quality —half-color page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 5 9

Print quality —hor izontal banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59

Print quality—horizontal line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 9

Print quality—insufficient fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 9

Print quality —missing image at edge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59

Print quality—mottle (2–5mm speckles) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59

Print quality—narrow vertical line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59

Print quality —r andom m arks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60

Print quality —r esidual image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60

Print quality—solid color page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 6 1

Print quality—vertical banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 6 2

iv S e rv ice Manual

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Diagnostic aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Accessing service menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Diagnostics menu stru cture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Available tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Print registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Quick Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Motor tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

General motor tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Mirror Motor Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Motor Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Servo Laser Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Print Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Input source tes ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Print quality test pages (Prt Quality Pgs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Hardware Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Panel Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Button Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

DRAM Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

CACHE Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Duplex Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Quick Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Print Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Top Margin (duplex ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Motor Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Input Tray Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Base Sensor Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Bin Full Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Sensor Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Page Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Engine Setting 1 through 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Model Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Configuration ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

EP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

EP Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Fuser Temperature (Fuser Temp) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

DC Charge Adjust, Dev Bias Adj, Transfer Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Display Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Print Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Clear Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

EXIT DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Configuration menu (CONFIG MENU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Available tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Reset Fuser Cnt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Color Lock Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Prt Quality Pgs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Color Trapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Size Sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

PPDS Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Download Emuls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Demo Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

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Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22

Energy Conserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

Auto Align Adj . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

Auto Color Adj . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

Enforce Color Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24

Color Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24

Motor Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24

Paper Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24

Env Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25

Jobs on Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25

Disk Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25

Duplex Gloss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25

Font Sharpening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26

Exit Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-27

Error jam locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-27

Paper jams in the multipurpose feeder or manual feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28

Loading media in the multi purpose feeder or manual feeder . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28

Clearing a paper jam in the multipurpose feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28

Clearing paper jams in the manual feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29

Theory of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3- 3 0

Paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30

Main Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3 2

Print media transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33

Mechanical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37

Paper sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-42

Electrophotogr aphic (EP) process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3- 4 4

Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44

Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46

Exposing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-49

Developing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-50

Transferring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-51

Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-52

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-53

Electrical interlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-54

5 V interlock switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-54

24 V interlock switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-55

Repair information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Removal and cleaning precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Handling ESD-sensiti ve parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Handing the photoconduct or uni t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Transportation/storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Parts not to be touched . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Printhead alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Printhead mechani cal alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Skew (black) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Registration (black) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Alignment (cyan, yellow, and magenta) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10

Printer removal procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Precautions to take before maintenance work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Cover removals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14

Exit tray cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15

Front access door cover assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

Gearbox shield removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

vi Se rvi c e M anua l

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Left cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Operator panel outer bezel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Operator panel inner bezel removal—models C52x only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22

Operator panel assem bly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Paper tray dust cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

Rear cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

Right cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Top access cover assembl y removal—model C52x only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Top access cover assembl y removal—model C53x only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

Bin full sensor removal—models C52x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37

Bin full sensor removal—models C53x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38

Bump aligner gear removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39

Bump aligner motor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Bump aligner rollers and springs removal—models C53x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Contact springs removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Deflector assembl y removal—models C53x only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46

Electrophotogr aphic (EP) drive assembly removal—model C5 2x only . . . . . . . . . . . . . . . . . . . 4-48

Electrophotogr aphic (EP) drive assembly removal—model C5 3x only . . . . . . . . . . . . . . . . . . . 4-51

Front access door 5 V interlock switch removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54

Front door assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55

Front door assembly fron t cabl e rem oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-59

Fuser removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60

Fuser cable cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61

High voltage power supply (HVPS) remov al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62

Left bellcrank removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-64

Low voltage power supply (LVPS) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65

Multipurpose fee der (MPF) swing arm assembly removal—mo dels C52x only . . . . . . . . . . . . 4-67

Paper pick mechanis m asse mbl y rem oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-68

Photoconductor unit removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-70

Pick roll rubber tires rem oval and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-71

Printer pad removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-73

Printhead removal, installation, and adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74

Printhead removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74

Printhead installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-77

Printhead alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-81

Skew (black) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-81

Registration (black) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84

Alignment (cyan, yellow, and magenta) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-86

Right bellcrank removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-90

Smart chip card removal—models C52x only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91

System card removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-92

System card support shield removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-94

Toner level sensor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-96

Top access door 24 V interlock switch removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-98

Top cover camshaft assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99

Transfer belt removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-103

Transfer contact assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-104

Waste toner assembly rem oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-105

Locations and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

CRU and FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

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Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9

Printer cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

System card (network)—models C52x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

System card (non-networ k)— m odels C52x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12

Connector listing—models C52x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5- 1 3

System card (network)—models C53x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18

Connector listing—models C53x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5- 1 9

Preventive mainte nan ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Scheduled maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Parts catalog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

How to use this parts catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Assembly 1: Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Assembly 2: Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Assembly 3: Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Assembly 4: Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Assembly 5: Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Assembly 6: Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

Assembly 7: Customer replaceable units (CRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14

Assembly 8: Contact spri ngs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16

Assembly 9: Cable parts packet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18

Assembly 10: Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1

Part number index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-7

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Laser no tices

Laser no tice

The printer is certified in the U .S. to confo rm to the requir ements of DHHS 21 CFR Subchapter J for Class I (1) laser product s, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not consi dered to be hazardous. The pri nter contains internal ly a Class IIIb (3b) laser that is nominally a 5 milliwatt galli um arsenide laser operati ng in the wav elength region of 770-795 nanometers. The laser system and printer are designed so there is never an y hum an access to laser radiation ab ove a Class I level during normal operation, user maintenance, or pr escri bed service condition.

Laser

Der Drucker erfüllt gemäß amtlicher Bestätigu ng der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J für Laserprodukte der Klasse I (1). In anderen Ländern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (International Electrotechnical Commission) 60825-1 gemäß amtlicher Bestäti gung erfüllt.

Laserprodukte der Klasse I gelten als unschädlich. Im Inneren des Druckers befindet sich ein Laser der Klasse IIIb (3b), bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt, der Wellen der Länge 770-795 Nanometer ausstrahlt. Das Lasersystem und der Drucker sind so konzipiert, daß im Normalbetrieb, bei der Wartung durch den Benutzer oder bei ordnungsgemäßer Wartung durch den Kundendienst Laserbestrahlung, die die Klasse I übersteigen würde, Menschen keinesfalls erreicht.

Avis relatif à l’utilisation de laser

Pour les Etats-Unis : cette imprimante est certifiée conforme aux provisions DHHS 21 CFR alinéa J concernant les produits laser de Classe I (1). Pour les autres pa ys: cette imprimante répond aux normes IEC 60825-1 relatives aux produits laser de Classe I.

Les produits laser de Classe I sont considérés comm e des produits non dangereux. Cette imprimante est équipée d’un l aser de Classe IIIb (3b) (arséniure de gall ium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres. L’imprimante et son sys tème laser sont conçus pour impossible, dans des conditions normales d’uti lisation, d’entretien par l’utilisateur ou de révision, l’exposition à des rayonnements lase r supérieurs à des rayonnements de Classe I .

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Avvertenze sui prodotti laser

Questa stampant e è certificata negli St ati Uniti per ess ere conforme ai requisiti del DHHS 21 CFR Sottocapitolo J per i prodotti las er di classe 1 ed è certificata negli altri Paesi come prodotto laser di classe 1 conf orme ai requisiti del la norma CEI 60825-1.

I prodotti laser di class e non sono con sider ati pericol osi. La stampan te contiene al suo interno un l aser di classe IIIb (3b) all’arseniuro di gallio dell a potenza di 5mW che opera sulla lunghezza d’onda compresa t ra 770 e 795 nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante, durante il normale funzio namento, le operazioni di servizio o quelle di assistenza tecnica, non ricevano radiazioni laser superiori al livello della classe 1.

Avisos sobre el láser

Se certifica que, en los EE.UU., esta impresora cumple los requisitos para los productos láser de Clase I (1) establecidos en el subcapítulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y, en los demás países, reúne todas las condiciones expuestas en la norma IEC 60825-1 para productos láser de Clase I (1).

Los productos láser de Clase I no se consideran pel igrosos. La impre sora contiene en su interior un láser de Clase IIIb (3b) de arseniuro de galio de funcionamiento nomin al a 5 miliv atios en una longi tud de onda de 770 a 795 nanómetros. El sistema láser y la impresora están diseñados de for ma que ninguna persona pueda verse afectada por ningún tipo de radiac ión láser superior al nivel de la Clase I durante su uso normal, el mantenimiento realizado por el usuario o cualquier otra situaci ón de servic io técnico.

Declaração sobre Laser

A impressora está ce rtificada no s E. U .A. e m conf ormidade co m os r equi sito s da reg ulamenta ção DHHS 2 1 CFR Subcapítulo J para a Cla sse I (1) de produt os laser. Em outros locais, está certifi cada como um produto lase r da Classe I, em conf ormidade com os requisitos da norma IEC 60825-1.

Os produtos lase r da Classe I não sã o conside rados peri gos os. I nternamente , a impr esso ra cont ém um produ to laser da Classe IIIb (3b), designado laser de arseneto de potássio , de 5 milliwatts ,oper ando numa faixa d e comprimento de onda entre 770 e 795 nanómetros. O sistema e a impressora laser foram concebidos de forma a nunca ex ist ir qualquer possiblidade de acesso humano a radi ação laser superior a um nív el de Classe I durante a operação normal, a manutenção feita pelo utilizador ou condições de assist ência prescritas.

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Laserinformatie

De printer v oldoet aan de eis en die ges teld w orde n aan ee n laserprodukt v an klass e I. Voor de Ver enigde Stat en zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in IEC 60825-1.

Laserprodukten van klasse I worden nie t al s ongevaarlij k aangemerkt. De printer is voor zien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met e en g olflengte van 770-795 nanometer . Het laser gedeelt e en de printer zij n zo ont worpen dat bij normaal gebru ik, bij onde rho ud of repar atie conform de voorschriften, nooit blootstelling mogelijk is aan laserst raling boven een niveau zoals voorgeschreven is voor klasse 1.

Lasermeddelelse

Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825-1. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der

nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer. Lasersystemet og printeren er udformet sål edes, at mennesker aldrig udsættes for en laserstråling over Klasse I-niveau ved normal drift, brugervedligeholdelse eller obligatoriske servicebetingelser.

Huomautu s las er laittees ta

Tämä kirjoi tin on Yh dysv alloi ssa lu okan I ( 1) lase rlait teide n DHHS 21 CFR Subchapt er J -mää rityks en muk ainen ja muualla luo kan I l aserl aitteiden IEC 60825-1 -määri tyksen mukainen.

Luokan I las e r la itt e id e n e i ka ts o ta ol evan vaarallis ia käyttä jä lle . K irjoittim e s sa on si sä i ne n l uok a n IIIb (3 b ) 5 milliwatin galliumarsenidilaser, joka toimii aaltoalueella 770 - 795 nanometriä. Lase rjärjestelmä ja kirjoitin on suunnitelt u siten, että käyttäj ä ei al tistu luokan I määrityksi ä voimakkaammalle säteilylle kirjoittimen normaalin toiminnan, käyttäjän tekemien huoltotoimien tai muiden huoltotoimien yhteydessä.

VARO! Av attaessa ja suojalukitus ohitettaessa olet alttiina näky mättömälle lasersäteilylle. Älä katso säteeseen.

VARNING! Osynlig laserst rålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen.

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Laser-notis

Denna skrivare är i USA certifierad att motsvara kraven i DHHS 21 CFR, underparagraf J för laserprodukter av Klass I (1). I andra länder uppfyller skriv aren kraven för laserprodukter av Kl ass I enligt kraven i IEC 60825-1.

Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som arbetar i våglängdsområdet 770-795 nanometer. Lasersystem et och skrivaren är utformade så att det aldrig finns ris k för att någon person utsätts f ör laserstrå lning över Klass I-ni vå vid normal användning, underhåll som utförs av användaren eller annan föreskriv en serviceåtgärd.

Laser-melding

Skriveren er godkjent i USA etter kra vene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter , og er i andre land godkjent som et Klasse I-laserprodukt i samsvar med kravene i IEC 60825-1.

Klasse I-la serprodukter er ikke å betrakte som f arlige. Skriveren inneholder internt en klasse IIIb (3b)-laser, som består av en gallium-arsenlaserenhet som avgir stråling i bølgelengdeområdet 770-795 nanometer . Lasersystem et og skriveren er utformet slik at personer al dri utsettes for laserstråling ut over klasse I-nivå under vanlig bruk , vedlikehol d som utf øres av brukeren, eller foreskrevne serviceoperasjoner.

Avís sobre el Làser

Segons ha estat certificat al s Estats Units , aquesta impressor a complei x els req uisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 60825-1.

Els productes l àser de classe I no es consideren perillosos. Aquesta impressora conté un làse r de cl asse IIIb (3b) d’arseniür de gal.li, nominalment de 5 mil.liwats, i funciona a la regió de longitud d’ona de 770-795 nanòmetres. El sistema làser i la impressora han sigut concebuts de manera que mai hi hagi exposició a la radiació làser per sobre d’un niv ell de classe I durant una oper ació normal, durant les tasques de manteniment d’usuari ni durant els serveis que satisfacin les condicions prescrites.

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Japanese Laser Notice

Laser notices xiii

5022-xxx

Korean Laser Notice

xiv Service Manual

5022-xxx

Safety information

• The safety of this product is based on testi ng and approvals of t he original design and specific

components . The manufacturer is not responsibl e for safety in the event of use of unauthorized replacement parts .

• The maintenance information for this product has been prepared for use by a professional service person

and is not intended to be used by others.

• There may be an increased risk of electric shoc k and personal injury during disassem bly and servicing of

this product . Pro fessional service personnel should understand this and take necessary precautions.

• CAUTION: When you see th is symbol , ther e is a danger f rom hazard ous v olt age in the ar ea of the

product where y ou ar e working . Unplug the product bef ore you beg in, or use c autio n if t he produc t must receive power in order to perform the task.

Consignes de sécurité

• La sécurité de ce produit repose sur des tests et des

agréations portant sur sa conception d'origine et sur des composants particulier s. Le fabricant n'ass ume aucune respon sabilité concernant la sécurité en cas d'utilisation de pièces de rechange non agréées.

• Les consignes d'entretien et de répar ati on de ce produit s'adressent uniquement à un personnel de

maintenance qualifié.

• Le démontage et l'entretien de ce produit pouvant présenter certains risques électriques, le personnel

d'entretien qualifié devra prendre toutes les précautions nécessai res.

• ATTENTION : Ce symbole indique la présence d'une tension dangereuse dans la partie du

produit sur laquelle vous tra vaillez. Débranchez le produit a vant de commencer ou f aites preuve de vigilance si l' exécution de la t âche exige que le produit reste sous tension.

Norme di sicurezza

• La sicurezza del prodotto si basa sui test e sull'approvazione del progetto originale e dei componenti

specifici. Il produttore non è responsabile per la sicurezza in caso di sostituzion e non autorizzata delle parti.

• Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di

assistenza autorizzato .

• Durante lo smontaggio e la manutenzione di questo prodotto,

il rischio di subire scosse elettriche e danni al la persona è più elev ato. Il per sonale di assistenza autorizzato deve, quindi, adottare le precauzioni necessarie.

• ATTENZIONE: Questo simbolo indica la presenza ditensione pericolosa nell'area del prodotto.

Scollegare il pr odotto prima di iniziare o usare cautela se il prodotto deve essere alimentato per eseguire l'intervento.

Safety information xv

5022-xxx

Sicherheitshinweise

• Die Sicherheit di eses Produkts basiert auf Tests und Zulassungen des ursprüngl ichen Modells und

bestimmter Baut eil e. Bei Verwendung nicht genehmigter Ersatztei le wi rd vom Hersteller kei ne Verantwortung oder Haft ung für die Sicherheit übernommen.

• Die Wartungsinformationen für dies es Produkt sind ausschließlich für die Verwendung durch einen

Wartungsfachmann bestimmt.

• Während des Auseinandernehmens und der Wartung des Geräts besteht ein zusät zliches Risiko eines

elektrischen Schlags und körperlicher Verletzung. Das zus tändige Fachpersonal sollte entsprechende Vorsichtsmaßn ahm en treffen.

• ACHTUNG: Dieses Symbol weist auf eine gefährliche elektrische Spannung hin, die in diesem

Bereich des Produkts auftreten kann. Zie hen Sie vor den Arbeiten am Gerät den Netzstecker des Geräts, bzw. arbeiten Sie mit großer Vorsicht, wenn das Produkt für die Ausführung der Arbeiten an den Strom angeschlossen sein muß.

Pautas de Segu ridad

• La seguridad de este prod ucto se basa en pruebas y aprobaciones del diseño original y component es

específico s. El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas.

• La información sobre el mantenimiento de este producto está dirigida exclusivamente al personal

cualificado de mantenimiento.

• Existe may o r riesg o de de scarga el éctrica y de dañ os person al es duran te e l desmont aj e y la r eparac ión de

la máquina. El personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias.

• PRECAUCIÓN: este símbolo indica que el voltaje dela parte del equipo con la que está

trabajando es peligroso. Antes de empezar, desenchufe el equipo o tenga cuidado si, para trabajar con él, debe conectarlo.

Informações de Segurança

• A segurança deste produto baseia-se em testes e aprovações do mode lo original e de componentes

específico s. O fabricante não é responsável pela segunrança, no caso de uso de peças de substituição não autorizadas.

• As informações de segurança relativas a este produto dest inam-se a profissionais destes serviços e não

dev em ser utilizadas por outr as pessoas.

• Risco de choques eléct ricos e ferimentos graves durante a desmontagem e manutenção deste produto .

Os profissio nais destes serviços devem estar avis ados deste facto e tomar os cuidados necessários .

• CUIDADO: Quando vir este sí m bolo, existe a possível presença de uma potencial tens ão

perigosa na zona do produto em que está a trabalhar. Antes de começar, desligu e o produto da tomada eléctrica ou s eja cui dado so caso o pro duto te nha d e estar liga do à corrent e eléc trica para realizar a tarefa necessária.

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Inf ormació de Seguretat

• La seguretat d'aquest producte es basa en l'avaluació i apr ovació del disseny original i els components

específics. El fabricant no es fa responsable de les qüestions de seguretat si s'u tilitzen peces de recanvi no autoritzades.

• La informació pel manteniment d’aquest producte està orientada exclusiv ame nt a professional s i no està

destinada a ningú que no ho sigui.

• El risc de xoc elèctric i de danys personals pot augment ar durant el procés de desmuntatge i de servei

d’aquest producte. El personal professional ha d’estar-ne assabentat i prendre les mesures con venients.

• PRECAUCIÓ: aquest símbol in dica que el voltatge de la part de l'equip am b la qual esteu

treballan t és perillós . Abans de començar, desendolleu l'equ ip o extremeu les precaucions si, per treballar amb l'equip, l'heu de connectar.

Safety information xvii

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Preface

This manual contains maintenance procedures for service personnel. It is divided into t he following ch apters:

1. General in fo rma tion contains a general description of t he prin ter and the maintenance appro ach used to

repair it. Speci al tools and test equipment, as well as general environmental and safety instructions, are discussed.

2. Diagn o sti c information contains an error indicator table, symptom tables, and service checks used to

isolate failing field replaceable units (FRUs).

3. Diagn osti c aids contains tests and checks used to locate or repeat symptoms of printer problems.

4. Repair info rma tion provides instructions for making printer adjustments and removing and installing

FRUs.

5. Connecto r locations uses illustrations to identify the connector locations and test points on the printer.

6. Preventive maintenance contai ns the lubrication specifications and recommendations to prev ent

problems.

7. Parts catalog contains illustrations and part numbers for individual FRUs.

Conventions

Note: A note provides addition al i nformation. Warning: A warning identifies something that might damage the product hardware or software.

There are several types of cauti on statements:

CAUTION

A caution identifies something that might cause a servicer harm.

CAUTION

This type of caution i ndicates there is a danger fro m haz ardous voltage in the area of the product where you are working. Unplug the product befor e you begin, or use caution if the product must recei ve power in order to perform the task.

CAUTION

This type of caution indicates a hot surface.

CAUTION

This type of caution i ndicates a tipping hazard.

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1. General information

The Lexmark™ C52x and C53x color laser printe rs deliver superior t ext and brilliant gr aphics. The following models are available.

Model name Configuration Machine type

Lexmark C520n Network 5022-010 Lexmark C522n Network 5022-210 Lexmark C524 Non-network 5022-400 Lexmark C524n Network 5022-410 Lexmark C524dn Network 5022-430 Lexmark C530dn Duplex, network 5022-130 Lexmark C532n Network 5022-310 Lexmark C532dn Duplex, network 5022-330 Lexmark C534n Network 5022-510 Lexmark C534dn/dtn Duplex, network (550-sheet tray) 5022-530

Maintenance approach

The diagnostic information in this manua l le ads you to the correct fiel d replaceable unit (FRU) or part. Use the error code charts, symptom tables, and service checks to determine the sympt om and repai r the failure. You may find that the removals in the Repair information chapter will help you identify parts. After you complete the repair, perform tests as needed to verify the repai r. Begin at “Start” on page 2-1.

Options and features

The foll owing options or features are avai lable. Some options are not avail able in every count ry. Contact your point of purcha se for options available in your country.

• Memory options of 128MB, 256MB, and 512MB SDRAM

• Flash memory options of 32MB and 64MB

• Hard disk—40GB with adapter (models C524, C524n, and C524dn and models C534n, C534dn, and

C534dtn)

• Media handling oper ations – 500-sheet optional tr ay assembly f or models C522n, C524, C524n, and C524d n and 550-sheet

optional tray assembly for models C532n, C532dn, C534n, and C534dn.

– Duplex—not an optio n, available only on models C524dn, C524dtn, C530dn, C532dn, and

C534dn/dtn (factory installed).

• Integrat ed network options – Token-Ring – Ethernet – External serial adapter – PRESCRIBE card assembly – Bar code card assembly – Parallel interface card – MarkNet™ Print Servers – Lexmark PrintCryption™ card – Lexmark Forms card (single-byte and Simplified Chinese) on models C534n, C534dn, and C534dtn

General inf ormation 1-1

5022-xxx

– Lexmark Bar Code Card is available on models C534n, C534dn, and C534dtn – Lexmark ImageQuick™ Card is available for the models C534n, C534dn, and C534dtn

• DBCS font cards – Simplified Chinese – Traditional Chinese – Japanese – Korean

Specifications

Resolution

• 1200 x 1200 dpi

• 4800CQ

Data streams

• PostScript 3 emulation

• PCL 5c and 6 (XL) emulation

• PDF 1.5 emulation

• PPDS (if activated)

Memory configuration

Memory type

Standard DRAM (MB) 128 128 64 128 128 128 128 1 28 128 256 Optional memory (MB)

(100 pin DDR SDRAM unbuffered DIMMs)

Maximum (MB) 640 640 576 640 640 640 640 640 640 768 Optional flash memory 32 and 64 MB available

Performance factors

Per formance speed depends on:

• Interface to the host (USB, serial, parallel, network)

• Host system and appli cation

• Page compl exity and content of the page

• Printer options i nstalled or selected

• Av ailable memory in the printer

• Media size and type

• Resolution

C520n

C522n

Models

C524

C524n

128, 256, and 512 MB available

C524dn

C530dn

C532n

C532dn

C534n

C534dn/dtn

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Power requirem ents

Average nominal power requirements for the base printer configuration (110 volt). Power levels are shown in watts (W) . Ma ximum current is given in Amperes (A).

Printing states

Idle—avera ge pow er

Power Saver on<18 W<16 W<18 W<17 W Power Saver off 105 W 105 W 120 W 120 W

Printing—average power

Basic printer 350 W 350 W 410 W 410 W All options 375 W 350 W 410 W 410 W

Printing—maximum average current

100 V 4.5 A 4.5 A 2.5 A 2.5 A 110 V 4.0 A 4.0 A 5.0 A 5.0 A 220 V 2.0 A 2.0 A 5.5 A 5.5 A

Electrical specifications

Low volta ge model

Lexmark C524, C524n, C524dn, C524dtn

Lexmark C520n, C522n

Lexmark C534n, C534dn, C534dtn

Lexmark C530dn, C532n, C532dn

•

110 to 127 V ac at 47 to 63 Hz nominal

• 99 to 137 V ac, extreme

High voltage model

•

220 to 240 V ac at 47 to 63 Hz nominal (not available in all countries)

• 198 to 259 V ac, ext reme

100 V mod el

100 V ac at 47 to 63 Hz nominal

•

• 90 to 110 V ac, extreme

Notes:

• Using a 220 to 110 power converter with the 110 V printer is not recomm ended.

• Using an inverter (12 V dc to 120 V ac for example) to power the printer is not recommended.

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Environment

Environment Specifications

Operating

Air Temperature—Product Operating 15.6 to 32.2° C (60 to 90.0° F) Air Temperature—Product Power Off 10.0 to 40.0° C (50 to 104.0° F) Air Relative Humidity Relative Humidity 8 to 80% Wet Bulb Temperature—Product Oper ating 22.8° C (73.0° F) Maximu m Web Bulb Temperature—Product Power Off 26.7° C (80.1° F) Maximum Altitude 0 to 3048 meters (10,000 feet) Atmospheric Pressure 74.6 kPa

†

Ambient Operating Environment

Shipping / Storage

Cartridges -40° C to +40° C (104° Fahrenheit) Printer with Cartridges -40° C to +40°C (104° Fahrenheit) Printer without Cartridges -40° C to +40°C (104° Fahrenheit) Air Relative Humidity Relative Humidity 8 to 80% Altitude 10,300 meters (34,000 feet) Web Bulb Temperature—Product Power Off 26.7° C (80.1° F) Maximum

†

In some cases performance specifications (such as paper OCF, EP cartridge usage) are specified to be

measured at an ambient condi ti on.

15.6 to 32.2° C (60 to 90°F) and 8% to 80% RH

Acoustics

All measurements are made in accordance with ISO 7779 and conform with ISO 9296.

C520n, C522n, C524n

C524dn, C524dtn

C532n, C534n

C530dn, C534dn, C534dtn

Printer Operating mode

Printing 51 dBA Idle 32 dBA Printing 51 dBA Duplex printing 52 dBA Idle 32 dBA Mono printing 53 dBA 6.7B Color printing 51 dBA 6.6B Idle 31 dBA 4.6B Mono printing 53 dBA 6.7B Color printing 51 dBA 6.6B Duplex printing 53 dBA 6.7B Idle 31 dBA 4.6B

1-Meter Average

Bystander Sound

Pressure @4800 CQ

Declared Sound

Power Level @4800

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Dimensions

Description Models Height Width Depth Weight

Basic printer with no extensions

Printer with exit tray extended

Print er, dupl ex unit , 500-sheet assem bly

Print er, dupl ex unit , 550-sheet assem bly

Optional 500-sh eet assembly only

Optional 550-sh eet assembly only

MPF configuration (printer with multipurpose feeder extended and exit tra y extended)

C520, C522n, C524, C524n, C524dn

C532n, C534n 19 in.

C530dn, C532dn, C534dn 19 in.

C520, C522n, C524, C524n 19 in.

C532n, C534n 19 in.

C530dn, C524dn, C534dn 19 in.

C524dtn 24 in.

C534dtn 24 in.

C52x models 5 in.

C53x models 5 in. 16.5 in.

C52x, C53x models 19 in.

19 in. (484 mm)

(484 mm)

(610mm)

(127 mm)

(484 mm)

17.3 in. (440 mm)

16.5 in. (420 mm)

(420 mm)

17.3 in. (440 mm)

16.1 in. (408 mm)

20.2 in. (512 mm)

22 in. (558 mm)

20.4 in. (518 mm)

20.4 in. 7.0 lb

26.6 in. (676 mm)

57.5 lb (26.1 kg)

57.0 lb (25.9 kg)

58.8 lb (26.7 kg)

57.5 lb (26.1 kg)

57.0 lb (25.9 kg)

58.8 lb (26.7 kg)

64.8 lb (29.4 kg)

64.0 lb (29.0 kg)

7.25 lb (3.29 kg)

(3.2 kg)

57.5 lb (26.1 kg)

Primary tray configuration (printer with paper tray adjuster ex tended and output bin installed)

Note: A buffer of 12 in. (304.8 mm) is needed on the back of the printer.

A4/letter size media 19 in.

(484 mm)

Legal size media 19 in.

(484 mm)

17.3 in. (440 mm)

20.2 in. (512 mm)

21.3 in. (540 mm)

General inf ormation 1-5

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5022-xxx

Media specifications

Paper and specialty media guidelines

Media guidelines

Media characteristics

The foll owing media characteri stics affec t print qual ity and reliability. Consider these char acteristics when evaluating new media stock.

Weight

The printer can automa ti cally feed media wei ghts from 60 to 176 g/m lighter than 60 g/m

90 g/m g/m

Curl

Curl is the tendency for media to curl at its edges. Excessive curl can cause media feeding problems. Curl can occur after the med ia passes through the printer, where it is e xposed to high temperatu res. Storing media unwrapped in hot, hum id, cold, or dry conditions, even in the trays, can contri bute to media curling prior to printing and can cause feeding problems.

(24 lb bond) grain long medi a. Fo r media smaller than 182 x 257 mm (7.2 x 10.1 in.), we reco mmend 90

or heavier media .

(16 lb) might not be sti ff enough to feed properly, causing jams. F or best performance, use

(16 to 47 lb bond) grain lo ng. Media

Smoothness

Media smoothne ss directly affects print quality. If media is too rough, toner cannot fuse to it properly. If media is too smooth, it can cause media fee din g or print qual ity issues . Alw a ys u se media bet wee n 100 and 300 Shef fiel d points; however, smoothness between 150 and 200 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in media affects both print quality and the ability of the printer to feed the media correctly. Leave medi a in i ts o riginal wr apper u ntil it i s time t o use i t. Thi s limit s th e exp osur e of medi a to mo isture changes that can degrade its performance.

Condition medi a before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the ti me several days if the stor age or t ransportation environment is very different from the printer environment. Thick me dia may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the media fibers in a sheet of media. Grain is either grain long, running the length of the media, or grain short, running the width of the media. For 60 to 90 g/m use grain long fibers.

Fiber content

Most high-quality xe rographic media is made from 100% chem ically treated pulped wood. Thi s content provides the media with a high deg re e of stabi lity re sulti ng in f e wer media f eedi ng prob lem s and bett er print qual ity. Media containing fibers such as cotton possesses characteristics that can negatively affect media handling.

(16 to 24 lb bond) media,

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Unacce p tab l e media

The foll owing media types are not recomme nded for use with the printer:

• Chemically treated media used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted media with chemicals that may contaminate the printer

• Preprinted media that can be affected by the temperature in the printer fuser

• Preprinted media that requires a registration (the pr ecise print locati on on the page) greater than ±2.3 mm

(±0.09 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a program to successfully print on these forms.

• Coated media (eras able bond), synthet ic media, thermal media

• Rough-edged, rough, or heavily textured surface media, or curled media

• Recycled media containing more than 25% post-consumer waste that does not meet DIN19 309

• Media weighing l ess than 60 g/m

(16 lb)

• Multiple -p a rt forms or do c um en t s

Selecting media

Using appropriate media prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print qual ity:

• Always use new, undam aged media.

• Before lo ading medi a, know t he re commended print side of the media. This information is usual ly indicat ed

on the media package.

• Do not use media that has been cut or trim m ed by hand.

• Do not mix media sizes , types, or weigh ts i n the same source; mixing results in jams.

• Do not use coated media unl ess they are specifically designed f or electrophotog raphic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

• Use grain long papers for best results for 60 to 90 g/m

weights.

• Use only for m s and letterhead printed using an offset lithographic or engraved printing process.

• Av oid papers with rough or heavily textu red surfaces.

Use papers printed with heat -resistant inks desi gned for use in xerographic copiers. The ink must be abl e to withstand tempe ratures up to 180°C (356°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil -based generally m eet these requi rements; latex inks might not. When in doubt, contact the paper supplier.

Preprinted papers such as letterhead must be ab le to withstand temperatures up to 180°C (356°F) without melting or releasing hazardous emissions.

General inf ormation 1-7

5022-xxx

Using media

Using letterhead

Check with the man ufacturer or vendor to determine whether the chosen preprinted lett erhead is acceptabl e for laser printers.

Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead.

Process or paper source Print side Top of page

Tray 1 Letterhead f aceup Letterhead goes toward the front of the tray Tray 2 Letterhead f aceup Letterhead goes toward the front of the tray Duplex (two-sided) printing from

trays 1 and 2 Multipurpose feeder Letterhead facedown Letterhead top edge enters first Manual feeder Letterhead facedown Letterhead top edge enters first Duplex (two-sided) printing from

the multipurpose feeder

Letterhead f acedown Letterhead goes to ward the rear of the tra y

Letterhead f aceup Letterhead top edge enter s last

Using tran sparenc ie s

Print samples on the transparencies being considered for use before buying large quantities. When printing on transparencies:

• Fr om MarkVisi on™ Professional, the printer software, or the control panel, set the Paper Type to

Transparency.

• Feed transparencies from the standard tray (Tray 1) or the mul tipurpose feeder.

• Use transparencies designed specifi cally for laser printers. Check wit h the manufacturer or vendor to

ensure transparencies are able to withstand temperatur es up to 180°C (356°F) without melting, discoloring, offsetting, or releasi ng hazardous emissions.

• Use transparencies that are 0.12–0.14 mm (4.8–5.4 mil) in thickness or 161–179 g/m

in weight.

• Print quality and dur ability depend on the tr ansparencies used.

• To prevent print quality problems, avoid getting fingerprints on the transparencies.

• Before loading transparencies, fan the stack to prevent sheets from sticking together.

• We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for

A4-size transparencies.

Using envelopes

Print samples on the envelopes being considered for use before buying large quantities.

•

When printing on envelopes:

• Fr om the control panel, set the P aper Source based on the source i n use. From the control panel, the

printer so ft ware, or MarkVision Professional, set the Paper Type to Envelope, and select t he envelope size .

• Use env elopes designed specif ically for laser printers. Check with the man ufacturer or vendor to ensure

the envelopes can withstand temperatures up to 180°C (356°F) witho ut sealing, wrinkling, curling exces sively, or rele asing hazardous emissions.

• For the bes t performance, use en vel opes made from 90 g/ m

bond) weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed 90 g/m

(24 lb bond) weight.

(24 lb bond) paper. Use up to 105 g/m2 (28 lb

• Use only new envelopes.

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• To optimize performance and mi nimize jams, do not use en velopes that: – Have excessive curl or twist – Are stuck togethe r or damaged in any way – Have windows, holes, perforations, cutouts, or embossing – Have metal clasps, string ties, or folding bars – Have an inter locki ng desi g n – Have postage stamps attached – Have any e xposed adhesiv e when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, or laid finishes

• Adjust the width guide to fit the width of the envelopes.

Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal

envelopes.

Using labels

Print samples on the labels being considered for use before buying large quantities. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide av ailable on the L exmark Web site at www .l exmark.com/publications.

Note: Vinyl labels are not supported on this product. Use only paper labels. When printing on labels:

• From the printer software, MarkVision Professional, or the control panel, set the Paper Type to Labels.

• Use only letter-, A4-, and legal-size label sheets.

• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that

label adhesives, face sheet (printable stoc k), and topcoats can withstand temperatures up to 180°C (356°F) and pressure up to 30 psi without delamina ti ng, oozing around the edges , or releasing hazardous fumes. Do not use vin yl labels.

• Do not use labels with slick backing material.

• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial

sheets also cont am inate the printer and the cartridge with adhesi ve, and could voi d the printer and cartridge warranti es.

• Do not print within 1 mm (0.04 in) of the edge of the label, of the perforations, or bet ween die-cuts of the

label.

• Be sure adhesive backing does not rea ch to t he sheet edge. Zone coating of the adhesive at least 1 mm

(0.04 in) a wa y fro m edges is recommend ed. Adhesiv e mate rial contam inat es the printer and could v oi d the warranty.

• If zone coating of the adhesive is not possible, remove a 3 mm (0.125 in.) strip on th e leading and driver

edge, and use a non-oozing adhesive.

• Portrai t ori entation works best, especi ally when printing bar codes .

• Do not use labels with exposed adhesive.

Using card stock

Card stock is heavy, single-ply print media. Many of its variable char acteristics, such as moisture content, thickness, and texture, can signifi cantly impact print quality.

Print samples on the card stock being considered for use bef ore buying large quantities. When printing on card stock:

• From MarkVision Professional, the printer software, or the control panel: – Set the Paper Type to Card Stock. – Set the Paper Weight to Card Stock Weight. – Set the Card Stock Weight to Normal or Heavy.

General inf ormation 1-9

5022-xxx

• Be aware that preprinting, perforation, and cre asing may signifi cantly affec t the print quality and cause

jams or other paper handling problems.

• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 180°C

(356°F) without rel easing hazardous emissions.

• Do not use preprinted card stock manufactured with chemica ls t hat may contaminate the printer.

Preprinting int roduces semi-liquid and volatile components into the printer.

• Use grain long card stock when possible.

Storing media

Use these media storage guidelines to help avoid jams and uneven print qualit y:

• For best results, store media where the temperature is 21°C (70° F) and t he relative humidity is 40%.

• Store media in cartons when possib le, on a pallet or shelf, rather than on the fl oor.

• Store individual packages of media on a flat surface.

• Do not store anything on top of individual media packages.

Supported sizes

The following tables provide information on standard and optional sources for both input and output trays and bins.

Media Sizes

250 T ray

A4 210 x 297 mm ✓✓✓✓ ✓ A5 148 x 210 mm ✓✓✓✓ ✓ JIS B5 182 x 257 mm ✓✓✓✓ ✓ Statement Letter 8.5 x 11 in. ✓✓✓✓ ✓ Folio Legal 8.5 x 14 in. ✓✓✓✓ ✓ Executive 7.25 x 10.5 in. ✓✓✓✓ ✓ Universal

7 3/4 9 Envelope 3 7/8 10 Envelope 4 1/8

5.5 x 8.5 in. ✓✓ ✓

8.5 x 13 in. ✓✓✓✓ ✓

(width)

123.8 to 215.9 x 355.6 mm; 3.8 75 x 4.875 to 8.5 x 14 in. ✓

152.4 to 215.9 x 355.6 mm; 3.8 75 x 6 to 8.5 x 14 in. ✓✓

139.7 x 210 to 215.9 x 355.6 mm; 5.5 x 8.27 to 8. 5 x 14 in. ✓✓ ✓ 148 x 210 to 215.9 x 355.6 mm; 5.83 x 8.27 to 8.5 x 14 in . ✓✓✓✓ ✓

Envelope 3 7/8 x 7 1/2 in. ✓✓

x 8 7/8 in. ✓✓

x 9 1/2 in. ✓✓

MPF

Duplex

500 T ray

Manual

Feed Slot

DL Envelope 110 x 220 mm ✓✓ C5 Envelope 162 x 229 mm ✓✓

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Media Sizes (continued)

B5 Envelope 176 x 250 mm ✓✓ Other Envelope

60.5 to 215.9 mm ✓✓

97.4 to 215.9 mm ✓

Lower feed reliability might be encountered when using non-standard media sizes.

Media weight

Primary tray and 500-sheet optional tray

Letter, Legal, A4 Xerographic

A5, B5, JIS-B5, Exec., Statement, Folio

Multipurpose feede r and manual feed slot

Letter, Legal, A4 Xerographic

Letter, Legal, A4 (continued)

250 Tray

MPF

Size Type Weight

Long Grain 16 to 47 lb (60 to 177 g/m

and Bonds

Short Grain 24 to 58 lb (90 to 218 g/m

Recycled Long Grain 20 to 47lb (75 to 177 g/m

Short Grain 28 to 58 lb (105 to 218g/m

Card Stock (long and short)

Transparency 0.12 to 0.14

Cover 50 lb/65 lb

(135 g/m

Index 67 lb/90 lb

(120 g/m

Tag 74 lb/100 lb

(120 g/m

161 to 179 g/m

/ 176 g/m2)

/ 163 g/m2)

4.8 to 5.4 mil

Xerographic and Bonds

Long Grain 20 to 47 lb (75 to 177 g/m2) Short Grain 24 to 58 lb (90 to 218 g/m

Long Grain 20 to 47 lb (75 to 177 g/m

and Bonds

Short Grain 24 to 58 lb (90 to 218 g/m

Recycled Long Grain 20 to 47 lb (75 to 177 g/m

Short Grain 28 to 58 lb (105 to 218 g/m

Card Stock (long/short)

Labels (max) Paper 35 lb (131 g/m

Cover 50 lb/ 65 lb

(135 g/m

Index 67 lb/ 90 lb

(120 g/m

Tag 74 lb/ 100 lb

(120 g/m

/ 176 g/m2)

/ 163 g/m2)

/163 g/m2)

)

Vinyl Not Supported

Transparency Thickness: 0.12

161 to 179 g/m

to 0.13 mm

Duplex

)

500 Tray

Manual

Feed Slot

)

General information 1-11

5022-xxx

Media weight

Size Type Weight

A5, B5, JIS-B5, Exec., Statement, Folio

Xerographic and Bonds

Long Grain 20 to 47 lb (75 to 177 g/m Short Grain 24 to 58 lb (90 to 218 g/m

Envelope Monarch, 7 ¾, #9, #10, DL, B5,

16 to 28 lb (60 to 105 g/m

)

C5, C6-C5, C6, B6

Duplex unit

A5, B5, Executive, Statement, Folio, Letter, A4 and Legal

Xerographic and Bonds

Long Grain 20 to 32 lb (75 to 120 g/m Short Grain 24 to 32 lb (90 to 120 g/m

Recycled Long Grain 20 to 32 lb (75 to 120 g/m

Short Grain 28 to 32 lb (105 to 120 g/m

)

Input and output capacities

The following table outlines the input and output source capacities by media type.

Source Media

Maximum height

Approximate reference capacity

Input

Standard 250-sheet tray

Optional 500-sh eet tray (C52x) or Optional 550-sh eet tray (C53x)

Multipurpose feeder

Plain paper Plain paper

Plain paper 10 mm 100 sheets (75 g/m2)

54 mm 250 sheets (75 g/m2)

57.6 mm 500 sheets (80 g/m2) 550 sheets (75 g/m

Envelopes 10 envelopes (75 g/m Other Various quantities

Manual feed slot Any media Single sheet 1 sheet

Output

Standard 250-sheet output bin

1, 2

Plain Paper 35 mm 250 sheets (75 g/m2) Other Various quantities

20 lb xerographic paper at ambient environment

Capacity may vary and is subject to media speci fications and printer operating envir onm ent.

Note: Pa per input is limited to below t he input source indicator on the tray.

)

Print area

The printable area is limited to within 4.2 mm (0.167 in.) of all edges of the media. Any information placed outside this specified printable area does not print.

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