Lexmark C534, C532, C530 User Manual

Lexmark™ C53x Clearing Jams Guide

Clearing jams

Avoiding jams

The following hints can help you avoid jams:

• Use only recommended media.

For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.

• For detailed information about purchasing large quantities of

customized media, see the Card Stock & Label Guide.

• Do not load too much media. Make sure the stack height does

not exceed the indicated maximum height.

• Do not load wrinkled, creased, damp, or curled media.

• Flex, fan, and straighten media before loading it.

• Do not use media that has been cut or trimmed by hand.

• Do not mix media sizes, weights, or types in the same stack.

• Store the media in an appropriate environment.

• Do not remove trays while the printer is printing. Wait for Load

tray <x> or Ready to appear before removing a tray.

• Do not load the manual feeder while the printer is printing.

Wait for Load manual feeder with <x> to appear.

• Push all trays in firmly after loading media.

• Make sure the guides in the trays are properly positioned and

are not pressing too tightly against the paper.

• Make sure all media sizes and media types are set correctly in

the control panel menu.

• Make sure all printer cables are attached correctly. For more

information, see the setup documentation.

Note: If a jam occurs, clear the entire media path. For information on the media path, see the User's Guide.

Identifying the paper path

The path that paper takes through the printer varies depending on where the paper enters, and whether a duplex (two-sided) job is being printed. When a jam occurs, a message indicating the jam location appears. The following illustration indicates the area of the printer the numbers in the messages describe.

Accessing jam areas

Open doors and covers, and remove trays to access jam areas. The illustration shows the possible jam areas.

Upper door

Fuser cover

Inner door

Lower door

Standard tray (Tray 1)

Optional 550-sheet tray (Tray 2)

Exit bin

Use the following table to locate instructions for a particular jam.

Note: To resolve any message, all media must be cleared from the entire media path.

Control panel message

200.xx Paper Jam

201.xx Paper Jam

202.xx Paper Jam

203.xx Paper Jam

230.xx Paper Jam

241.xx Paper Jam

242.xx Paper Jam

Area description See

Jam at the input sensor “Clearing jams just

Jam in the manual feed slot

Jam between an input sensor and the fuser exit sensor

Jam after the fuser exit sensor

Jam in the duplex page-turnaround area

Jam in the duplex area “Jams in the duplex

Jam in Tray 1 “Clearing jams just

Jam in Tray 2 “Clearing Tray 2 jams”

beyond Tray 1” on page 2

“Clearing Tray 2 jams” on page 3

“Clearing jams behind the inner door” on page 4

“Jams under the photoconductors” on page 4

“Clearing jams in the manual feeder” on page 6

“Jams under the photoconductors” on page 4

“Jams under the fuser or fuser cover” on page 4

“Jams under and behind the fuser” on page 5

“Clearing jams between the fuser and the standard exit bin” on page 5

“Jams under the rollers near the fuser” on page 5

area” on page 5

beyond Tray 1” on page 2

on page 3

Control panel message

250.xx Paper Jam

Area description See

Jam in the multipurpose feeder

“Clearing jams in the multipurpose feeder” on page 6

Clearing jams just beyond Tray 1

If the paper did not feed from Tray 1 correctly, the jam is in the tray.

241.xx Paper Jam appears.

1 Open Tray 1. 2 Remove the jam.

3 Reinsert the tray.

If the paper fed from Tray 1 and jammed just beyond the tray,

200.xx Paper Jam appears.

1 Open Tray 1. 2 Remove the jam.

3 Reinsert the tray.

+ 4 hidden pages