Lexmark B2236 User Manual

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B2236 Printer

User's Guide

July 2022 www.lexmark.com

Machine type:

1400

Model:

438

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Product statements.............................................................................................................................................5

Learn about the printer................................................................................ 8

Finding information about the printer.............................................................................................................8

Finding the printer serial number.................................................................................................................... 9

Printer conﬁguration..........................................................................................................................................10

Using the control panel.................................................................................................................................... 10

Understanding the status of the power button and indicator light........................................................11

Selecting paper....................................................................................................................................................11

Set up, install, and conﬁgure.....................................................................16

Selecting a location for the printer................................................................................................................ 16

Attaching cables................................................................................................................................................. 17

Loading paper and specialty media.............................................................................................................. 17

Installing and updating software, drivers, and ﬁrmware..........................................................................21

Networking..........................................................................................................................................................23

Printing the Menu Settings Page...................................................................................................................26

Secure the printer.......................................................................................27

Erasing printer memory....................................................................................................................................27

Restoring factory default settings................................................................................................................. 27

Statement of Volatility.......................................................................................................................................27

Print.............................................................................................................. 28

Printing from a computer.................................................................................................................................28

Printing from a mobile device........................................................................................................................ 28

Conﬁguring conﬁdential jobs.........................................................................................................................30

Printing conﬁdential and other held jobs....................................................................................................30

Printing a font sample list.................................................................................................................................31

Placing separator sheets between copies.................................................................................................. 31

Canceling a print job........................................................................................................................................ 32

Adjusting toner darkness................................................................................................................................ 32

Contents 3

Use printer menus...................................................................................... 33

Menu map............................................................................................................................................................33

Device...................................................................................................................................................................33

Print.......................................................................................................................................................................40

Paper.....................................................................................................................................................................44

Network/Ports.....................................................................................................................................................46

Security................................................................................................................................................................ 58

Reports..................................................................................................................................................................61

Troubleshooting.................................................................................................................................................62

Maintain the printer....................................................................................63

Checking the status of parts and supplies................................................................................................. 63

Conﬁguring supply notiﬁcations....................................................................................................................63

Setting up e‑mail alerts....................................................................................................................................63

Viewing reports..................................................................................................................................................64

Ordering parts and supplies...........................................................................................................................64

Replacing parts and supplies.........................................................................................................................65

Cleaning the printer..........................................................................................................................................70

Saving energy and paper.................................................................................................................................71

Moving the printer to another location......................................................................................................... 71

Shipping the printer.......................................................................................................................................... 72

Troubleshoot a problem.............................................................................73

Print quality problems.......................................................................................................................................73

Printing problems...............................................................................................................................................74

The printer is not responding.......................................................................................................................100

Network connection problems......................................................................................................................101

Issues with supplies........................................................................................................................................ 104

Clearing jams.................................................................................................................................................... 105

Paper feed problems........................................................................................................................................ 111

Contacting customer support........................................................................................................................ 114

Recycle and dispose..................................................................................115

Recycling Lexmark products..........................................................................................................................115

Recycling Lexmark packaging.......................................................................................................................115

Contents 4

Notices........................................................................................................ 116

Index........................................................................................................... 129

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

or electrical shock, connect the power cord to

ﬁre

or electrical shock, use only the power cord

ﬁre

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Safety information 6

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Safety information 7

CAUTION—MOVING PARTS: To avoid the risk of laceration or abrasion injuries, keep hands away from moving parts in areas marked with this label. Injuries from moving parts may occur around gears and other rotating parts.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

SAVE THESE INSTRUCTIONS.

Learn about the printer 8

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions See the setup documentation that came with the

printer.

www.lexmark.com/downloads, search for

• Printer software

• Print or fax driver

• Printer ﬁrmware

• Utility

Go to your printer model, and then in the Type menu, select the driver,

ﬁrmware,

or utility that you need.

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

Information Center—Go to

https://infoserve.lexmark.com.

How‑to videos—Go to

https://infoserve.lexmark.com/idv/.

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Help information for using the printer software. Help for Microsoft Windows or Macintosh operating

systems—Open a printer software program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is either in the printer program folder or on the desktop.

http://support.lexmark.com.

• Documentation

• Live chat support

• E‑mail support

• Voice support

Go to Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

For more information, see

serial number” on page 9.

“Finding the printer

Learn about the printer 9

What are you looking for? Find it here

• Safety information

• Regulatory information

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

• Warranty information

• Environmental information

Information on Lexmark digital passport Go to

• In other countries and regions—See the

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

passport.php.

Finding the printer serial number

1 Pull out the tray.

2 Locate the serial number below the manual feeder.

Warranty included with the printer, or go to

http://support.lexmark.com.

printed warranty that came with the printer.

https://csr.lexmark.com/digital-

Learn about the printer 10

Printer conﬁguration

1 Control panel

2 Power button

3 Manual feeder

4 250‑sheet tray

5 Standard bin

Using the control panel

Control panel part Function

1 Display

2 Indicator light Check the status of the printer.

3 Home button Go to the home screen.

• View printer messages and supply status.

• Set up and operate the printer.

Learn about the printer 11

Control panel part Function

4 Right arrow button

5 Back button Return to the previous screen.

6 Stop or Cancel button Stop the current job.

7 Menu button Access the printer menus.

8 Select button

9 Left arrow button

• Scroll through menus or move between screens and menu options.

• Increase the numeric value of a setting.

• Select a menu option.

• Save the changes in a setting.

• Scroll through menus or move between screens and menu options.

• Decrease the numeric value of a setting.

Understanding the status of the power button and indicator light

Indicator light Printer status

O The printer is o or in Sleep mode.

Blue The printer is on or ready.

Blinking blue The printer is processing data.

Blinking red The printer requires user intervention.

Power button light Printer status

O The printer is o, ready, or processing data.

White The printer is in Sleep mode.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are

speciﬁcally

designed for electrophotographic printing.

Learn about the printer 12

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on them.

Weight

The tray can feed paper weights from 60 to 105 g/m2 (16 to 28 lb) grain long paper. Paper lighter than 60 g/m (16 lb) may not be sti enough to feed properly, and may cause jams.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheeld

points.

Moisture content

The amount of moisture in paper Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.

aects

both print quality and the printer ability to feed the paper correctly.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–105 g/m

(16–28‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing

such as cotton can negatively

ﬁbers

paper handling.

aect

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be aected by the temperature in the printer fuser

Learn about the printer 13

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough‑edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m

(16 lb)

• Multiple‑part forms or documents

Selecting preprinted forms and letterhead

• Use grain long paper.

• Use only forms and letterhead printed using an oset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

• When in doubt, contact your paper supplier.

• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

• Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

• Store individual packages on a ﬂat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Supported paper sizes

Notes:

• Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.

• Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.

• The minimum paper dimension supported for two‑sided printing is 210 x 279.4 mm (8.3 x 11 in.).

Learn about the printer 14

• For two-sided printing on letter‑, legal‑, Oﬁcio‑, or folio‑size paper, make sure that the paper size setting

in the duplex unit is set to Letter.

Paper size 250‑sheet tray Manual feeder Two‑sided printing

210 x 297 mm (8.3 x 11.7 in.)

A5 (short edge feed)

148 x 210 mm (5.8 x 8.3 in.)

A5 (long edge feed)

210 x 148 mm (8.3 x 5.8 in.)

105 x 148 mm (4.1 x 5.8 in.)

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

Oﬁcio (Mexico)

215.9 x 340.4 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.94 x 5.83 in.)

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

Letter

215.9 x 279.4 mm (8.5 x 11 in.)

X X

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Folio

215.9 x 330.3 mm (8.5 x 13 in.)

Universal

98 x 148 mm (3.9 x 5.8 in.) to 216 x 356 mm (8.5 x 14 in.)

Universal

105 x 148 mm (4.1 x 5.8 in.) to 216 x 356 mm (8.5 x 14 in.)

7 3/4 Envelope (Monarch)

98.4 x 190.5 mm (3.875 x 7.5 in.)

9 Envelope

98.4 x 225.4 mm (3.875 x 8.9 in.)

10 Envelope

104.8 x 241.3 mm (4.12 x 9.5 in.)

X X

Learn about the printer 15

Paper size 250‑sheet tray Manual feeder Two‑sided printing

DL Envelope

110 x 220 mm (4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm (6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)

Other Envelope

98.4 x 162 mm (3.87 x 6.38 in.) to 176 x 250 mm (6.93 x 9.84 in.)

Supported paper types

Note: Labels, envelopes, and card stock always print at reduced speed.

Paper type 250‑sheet tray Manual feeder Two‑sided printing

Plain paper

Card stock X X

Labels X

Bond

Envelope X X

Letterhead

Preprinted

Colored paper

Light

Heavy

Recycled

Supported paper weights

250‑sheet tray Manual feeder Two‑sided printing

60–105 g/m

(16–28‑lb bond) 60–200 g/m² (16–54‑lb bond) 60–105 g/m² (16–28‑lb bond)

Set up, install, and conﬁgure 16

Set up, install, and

conﬁgure

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

• Keep the printer: – Clean, dry, and free of dust – Away from stray staples and paper clips – Away from the direct airﬂow of air conditioners, heaters, or ventilators – Free from direct sunlight and humidity extremes

• Observe the recommended temperatures and avoid ﬂuctuations.

sturdy, and stable surface.

ﬂat,

or electrical shock, connect the power cord

ﬁre

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 43.3°C (-40 to 110°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 120 m m (5 i n .)

2 Rear 260 mm (10 in.)

3 Right side 120 mm (5 in.)

Set up, install, and conﬁgure 17

4 Front 550 mm (22 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5 Left side 120 mm (5 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1 Ethernet port Connect the printer to a network.

2 USB printer port Connect the printer to a computer.

3 Power cord socket Connect the printer to an electrical outlet.

or electrical shock, use only the power cord

ﬁre

Loading paper and specialty media

Setting the paper size and type

1 From the control panel, navigate to:

> Paper > > Tra y Con ﬁgur ation > > Paper Size/Type >

2 Select a paper source, and then conﬁgure the paper size and type.

Set up, install, and conﬁgure 18

Notes:

• For two-sided printing on A4‑size paper, make sure that the paper size setting in the duplex unit is set to

A4.

• For two-sided printing on letter‑, legal‑,

in the duplex unit is set to Letter.

‑, or folio‑size paper, make sure that the paper size setting

Oﬁcio

Conﬁguring

1 From the control panel, navigate to:

> Paper > > Media Conﬁguration > > Universal Setup >

2 Conﬁgure the settings, and then press .

Universal paper settings

Loading the tray

1 Remove the tray.

Set up, install, and conﬁgure 19

2 Adjust the paper guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

Set up, install, and conﬁgure 20

4 Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly

against the paper.

Notes:

• Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided

printing.

• Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided

printing.

• Do not slide paper into the tray.

• To avoid paper jams, make sure that the stack height is below the maximum paper

indicator.

ﬁll

5 Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the manual feeder

1 Open the manual feeder.

Set up, install, and conﬁgure 21

2 Adjust the guide to match the size of the paper that you are loading.

3 Load a sheet of paper with the printable side faceup.

• Load letterhead with the printable side faceup and the top edge entering the printer ﬁrst for one‑sided

printing.

• Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided

printing.

• Load envelope with the ﬂap side down and against the left side of the paper guide.

Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

Notes:

• The print driver is included in the software installer package.

• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print

on an AirPrint-certiﬁed printer. If you want custom printing features, then download the print driver.

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to www.lexmark.com/downloads.

2 Run the installer, and then follow the instructions on the computer screen.

Adding printers to a computer

Before you begin, do one of the following:

• Connect the printer and the computer to the same network. For more information on connecting the printer

to a network, see

• Connect the computer to the printer. For more information, see “Connecting a computer to the printer” on

page 26.

• Connect the printer to the computer using a USB cable. For more information, see “Attaching cables” on

page 17.

“Connecting the printer to a Wi‑Fi network” on page 23.

Note: The USB cable is sold separately.

Set up, install, and conﬁgure 22

For Windows users

From a computer, install the print driver.

Note: For more information, see

“Installing the printer software” on page 21.

2 Open Printers & scanners, and then click Add a printer or scanner.

3 Depending on your printer connection, do one of the following:

• Select a printer from the list, and then click Add device.

• Click Show Wi‑Fi Direct printers, select a printer, and then click Add device.

• Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:

a Select Add a printer using a TCP/IP address or hostname, and then click Next. b In the “Hostname or IP address” ﬁeld, type the printer IP address, and then click Next.

Notes:

– View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

– If you are using a proxy server, then temporarily disable it to load the web page correctly.

c Select a print driver, and then click Next. d Select Use the print driver that is currently installed (recommended), and then click Next. e Type a printer name, and then click Next.

f Select a printer sharing option, and then click Next.

g Click Finish.

For Macintosh users

From a computer, open Printers & Scanners.

2 Click , and then select a printer.

3 From the Use menu, select a print driver.

Notes:

• To use the Macintosh print driver, select either AirPrint or Secure AirPrint.

• If you want custom printing features, then select the Lexmark print driver. To install the driver, see

“Installing the printer software” on page 21.

4 Add the printer.

Updating

Some applications require a minimum printer ﬁrmware level to operate correctly.

ﬁrmware

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Update Firmware.

Set up, install, and conﬁgure 23

3 Do either of the following:

• Click Check for updates > I agree, start update.

• Upload the

Note: To download the latest ﬁrmware, go to www.lexmark.com/downloads, and then search for your printer model.

ﬂash ﬁle.

a Browse to the ﬂash ﬁle.

Note: Make sure that you extracted the ﬁrmware zip ﬁle.

b Click Upload > Start.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3 Follow the instructions on the screen.

4 If the printer supports applications, then do the following:

a Click Apps > select the application > Conﬁgure.

b Click Export or Import.

Networking

Connecting the printer to a Wi‑Fi network

Before you begin, make sure that:

• The Ethernet cable is disconnected from the printer.

• The Active Adapter menu is set to Auto. From the control panel, navigate to > Network/Ports >

> Network Overview > > Active Adapter > > Auto >

Using the control panel

From the control panel, navigate to:

> Network/Ports > > Wireless > > Setup On Printer Panel >

2 Select a Wi‑Fi network, and then enter the network password.

Note: For Wi‑Fi‑network‑ready printer models, a prompt to set up the Wi‑Fi network appears during initial

setup.

Set up, install, and conﬁgure 24

Using Lexmark Mobile Assistant

Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google Play

store or App Store online store.

2 From the control panel, navigate to:

> Network/Ports > > Wireless > > Setup Using Mobile App >

3 Follow the instructions on the display to view the printer ID.

Note: The printer ID is the printer wireless network SSID.

4 From your mobile device, launch the application, and then accept the Terms of Use.

Note: If necessary, grant permissions.

5 Tap Connect to Printer > Go to Wi‑Fi Settings.

6 Connect your mobile device to the printer wireless network.

7 Return to the application, and then tap Setup Wi-Fi Connection.

8 Select a Wi-Fi network, and then enter the network password.

9 Tap Done.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS)

Before you begin, make sure that:

• The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

• A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

• Make sure that Active Adapter is set to Auto. From the control panel, navigate to:

> Network/Ports > > Network Overview > > Active Adapter > > Auto >

Using the Push Button method

From the control panel, navigate to:

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start Push Button

Method >

2 Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

From the control panel, navigate to:

> Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start PIN Method >

2 Copy the eight‑digit WPS PIN.

3 Open a web browser, and then type the IP address of your access point in the address

ﬁeld.

Set up, install, and conﬁgure 25

Notes:

• To know the IP address, see the documentation that came with your access point.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the changes.

Conﬁguring Wi‑Fi Direct

Wi-Fi Direct® is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a WiFi Direct‑enabled printer without using an access point (wireless router).

1 From the control panel, navigate to:

Settings >

> Network/Ports > > Wi-Fi Direct >

2 Conﬁgure the settings.

• Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.

• Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.

• Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the

peer‑to-peer connection.

• Show Password on Setup Page—Shows the password on the Network Setup Page.

• Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.

Note: Accepting push‑button requests automatically is not secured.

Connecting a mobile device to the printer

Before connecting your mobile device, make sure that Wi‑Fi Direct has been conﬁgured. For more information, see

“Conﬁguring Wi‑Fi Direct” on page 25.

Connecting using Wi‑Fi Direct

Note: These instructions apply only to Android mobile devices.

1 From the mobile device, go to the settings menu.

2 Enable Wi‑Fi, and then tap Wi‑Fi Direct.

3 Select the printer Wi-Fi Direct name.

4 Conﬁrm the connection on the printer control panel.

Connecting using Wi‑Fi

From the mobile device, go to the settings menu.

2 Tap Wi‑Fi, and then select the printer Wi-Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

3 Enter the Wi-Fi Direct password.

Set up, install, and conﬁgure 26

Connecting a computer to the printer

Before connecting your computer, make sure that Wi‑Fi Direct has been conﬁgured. For more information, see

“Conﬁguring Wi‑Fi Direct” on page 25.

For Windows users

Open Printers & scanners, and then click Add a printer or scanner.

2 Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.

3 From the printer display, take note of the eight-digit PIN of the printer.

4 Enter the PIN on the computer.

Note: If the print driver is not already installed, then Windows downloads the appropriate driver.

For Macintosh users

Click the wireless icon, and then select the printer Wi‑Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name.

2 Type the Wi‑Fi Direct password.

Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.

Deactivating the Wi‑Fi network

1 From the printer control panel, navigate to:

> Network/Ports > > Network Overview > > Active Adapter > > Standard Network >

2 Follow the instructions on the display.

Checking the printer connectivity

1 From the control panel, navigate to:

> Reports > > Network >

2 Select Network Setup Page, and then press .

3 Check the ﬁrst section of the network setup page, and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

Printing the Menu Settings Page

1 From the control panel, navigate to:

> Reports >

2 Select Menu Settings Page, and then press .

Secure the printer 27

Secure the printer

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To e r a s e n o n‑volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1 From the control panel, navigate to:

> Device > > Maintenance > > Out of Service Erase > > Sanitize all information on

nonvolatile memory >

2 Select Ye s > .

3 Select either Start initial setup or Leave printer oine, and then press .

Restoring factory default settings

1 From the control panel, navigate to:

> Device > > Restore Factory Defaults > > Restore all settings >

2 Select Ye s , and then press .

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Print 28

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Lexmark Print

Lexmark Print is a mobile printing solution for mobile devices running on AndroidTM version 6.0 or later. It lets you send documents and images to network-connected printers and print management servers.

Notes:

• Make sure that you download the Lexmark Print application from the Google Play store and enable it in

the mobile device.

• Make sure that the printer and the mobile device are connected to the same network.

1 From your mobile device, select a document from the ﬁle manager.

2 Send or share the document to Lexmark Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Print 29

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.

1 From your Android mobile device, launch a compatible application or select a document from your ﬁle

manager.

2 Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Tap .

Printing from a mobile device using AirPrint

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• Make sure that the Apple device and the printer are connected to the same network. If the network has

multiple wireless hubs, then make sure that both devices are connected to the same subnet.

• This application is supported only in some Apple devices.

1 From your mobile device, select a document from your

manager or launch a compatible application.

ﬁle

2 Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see

“Connecting a mobile device to the printer” on page 25.

1 From your mobile device, launch a compatible application or select a document from your

2 Depending on your mobile device, do one of the following:

• Tap > Print.

manager.

ﬁle

• Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

Print 30

Conﬁguring conﬁdential jobs

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Security > Conﬁdential Print Setup.

3 Conﬁgure the settings.

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job Expiration

Repeat Job Expiration Set the expiration time for a repeat print job.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Require All Jobs to be Held

Keep duplicate documents

Set the expiration time for conﬁdential print jobs.

Note:

Conﬁdential

deleted manually.

Note: Repeat held jobs are stored in the printer memory for reprinting.

copies. Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Note: Reserve held jobs are automatically deleted after printing.

Set the printer to hold all print jobs.

Set the printer to print all documents with the same ﬁle name.

held jobs are stored in the printer until they are released or

Printing conﬁdential and other held jobs

For Windows users

1 With a document open, click File > Print.

2 Select a printer, and then click Properties, Preferences, Options, or Setup.

3 Click Print and Hold.

4 Select Use Print and Hold, and then assign a user name.

5 Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If you select Conﬁdential, then secure the print job with a personal identiﬁcation number (PIN).

6 Click OK or Print.

Print 31

7 From the printer control panel, release the print job.

• For conﬁdential print jobs, navigate to:

Held jobs > the print job >

> select your user name > >

conﬁgure

the settings > > Print >

Conﬁdential

> > enter the PIN > > select

• For other print jobs, navigate to:

Held jobs >

> Print >

> select your user name > > select the print job > > conﬁgure the settings >

For Macintosh users

Using AirPrint

1 With a document open, choose File > Print.

2 Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.

3 Enable Print with PIN, and then enter a four‑digit PIN.

4 Click Print.

5 From the printer control panel, release the print job. Navigate to:

Held jobs >

the print job >

Using the print driver

1 With a document open, choose File > Print.

> select your computer name > > Conﬁdential > >enter the PIN > > select

> Print >

2 Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.

3 Choose Conﬁdential Print, and then enter a four‑digit PIN.

4 Click Print.

5 From the printer control panel, release the print job. Navigate to:

Held jobs >

> enter the PIN > > Print >

> select your computer name > > Conﬁdential > > > select the print job >

Printing a font sample list

1 From the control panel, navigate to:

> Reports > > Print > > Print Fonts >

2 Select PCL Fonts, and then press .

Placing separator sheets between copies

1 From the control panel, navigate to:

> Print > > Layout > > Separator Sheets > > Between Copies >

2 Print the document.

Print 32

Canceling a print job

From the printer control panel

1 From the control panel, press twice, and then press .

2 Select a print job to cancel, and then press .

From the computer

1 Depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

2 Select a print job to cancel.

Adjusting toner darkness

1 From the control panel, navigate to:

> Print > > Quality > > To n e r D a r k ness

2 Adjust the setting, and then press .

Use printer menus 33

Use printer menus

Menu map

Device

Paper

Network/Ports

Security*

• Preferences

• Eco‑Mode

• Remote Operator Panel*

• Notiﬁcations

• Power Management

• Layout

• Setup

• Quality

• Tray Conﬁguration • Media Conﬁguration

• Network Overview

• Wireless

• Wi‑Fi Direct

• Ethernet

• TCP/IP

• SNMP

• Login methods

• Certiﬁcate Management

• Login Restrictions

• Anonymous Data Collection

• Restore Factory Defaults

• Maintenance

• About this Printer

• PCL

• Image

• IPSec

• 802.1x

• LPD Conﬁguration

• HTTP/FTP Settings

• USB

• Restrict external network access

• Conﬁdential Print Setup

• Erase Temporary Data Files

• Miscellaneous

Reports

Troubleshooting Print Quality Test Pages

* This menu appears only in the Embedded Web Server.

• Menu Settings Page

• Device

• Print

• Network

Device

Preferences

Menu item Description

Display Language

[List of languages]

Country/Region

[List of countries]

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the language of the text that appears on the display.

Identify the country or region where the printer is conﬁgured to operate.

Use printer menus 34

Menu item Description

Run Initial Setup

Ye s No*

Displayed information

Display Text 1 Display Text 2

Date and Time

Conﬁgure

Current Date and Time Manually Set Date and Time Date Format [MM‑DD‑YYYY*] Time Format [12 hour A.M./P.M.*] Time Zone [GMT*]

Network Time Protocol

Enable NTP NTP Server

Paper Sizes

U.S.* Metric

Screen Timeout

10–300 (60*)

Run the setup wizard.

Specify the information to appear on the home screen.

Conﬁgure the printer date and time.

Specify the unit of measurement for paper sizes. Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Eco‑Mode

Menu item Description

Sides

1‑Sided* 2‑Sided

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify whether to print on one side or two sides of the paper.

Print multiple page images on one side of a sheet of paper.

Use printer menus 35

Menu item Description

Toner Darkness

Light Normal* Dark

Note: An asterisk (*) next to a value indicates the factory default setting.

Determine the lightness or darkness of text images.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow* Allow

Authentication Type

None* Standard Authentication

VNC Password Specify the password to connect to the VNC client server.

Connect an external Virtual Network Computing (VNC) client to the remote control panel.

Set the authentication type when accessing the VNC client server.

Note: This menu item appears only if Authentication Type is set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

Notiﬁcations

Menu item Description

Supplies

Show Supply Estimates

Show estimates* Do not show estimates

Supplies

Custom Supply

Note: An asterisk (*) next to a value indicates the factory default setting.

Notiﬁcations

Show the estimated status of the supplies.

Conﬁgure notiﬁcation settings when the printer requires user intervention.

Note: This menu item appears only in the Embedded Web Server.

Use printer menus 36

Menu item Description

E‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway Primary SMTP Gateway Port (25*) Secondary SMTP Gateway Secondary SMTP Gateway Port (25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address

(O*) Use SSL/TLS (Disabled*) Require Trusted Certiﬁcate (On*) SMTP Server Authentication (No

authentication required*) Device‑Initiated E‑mail (None*) Device Userid Device Password NTLM Domain

Error Prevention

Jam Assist

O On*

Conﬁgure the e‑mail settings of the printer. Note: This menu item appears only in the Embedded Web

Server.

Set the printer to check for jammed paper automatically.

Error Prevention

Auto Continue

Disabled 5–255 (5*)

Error Prevention

Auto Reboot

Auto Reboot (Reboot always*)

Error Prevention

Auto Reboot

Max Auto Reboots (2*)

Error Prevention

Auto Reboot

Auto Reboot Window (720*)

Error Prevention

Auto Reboot

Auto Reboot Counter

Error Prevention

Display Short Paper Error

Auto‑clear* On

Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.

Set the printer to restart when an error occurs.

Set the number of automatic reboots that the printer can perform.

Set the number of seconds before the printer performs an automatic reboot.

Show a read‑only information of the reboot counter.

Set the printer to show a message when a short paper error occurs.

Note: Short paper refers to the size of the paper loaded.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 37

Menu item Description

Error Prevention

Page Protect

O* On

Jam Content Recovery

Jam Recovery

Auto* O On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to process the entire page into the memory before printing it.

Set the printer to reprint jammed pages.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing Enter Sleep Mode after printing*

Timeouts

Sleep Mode

1–120 minutes (15*)

Set the printer to stay in Ready mode or return to Sleep mode after printing.

Set the idle time before the printer begins operating in Sleep mode.

Timeouts

Hibernate Timeout

Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month

Timeouts

Hibernate Timeout on Connection

Hibernate Do Not Hibernate*

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the time before the printer turns o.

Set Hibernate Timeout to turn o the printer while an active Ethernet connection exists.

Use printer menus 38

Anonymous Data Collection

Menu item Description

Allow Anonymous Data Collection

Ye s No

Note: An asterisk (*) next to a value indicates the factory default setting.

Send printer usage and performance information to Lexmark.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings Restore printer settings Restore network settings

Restore the printer factory default settings.

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

1* 2

Change the USB driver mode of the printer to improve its compatibility with a personal computer.

USB Conﬁguration

USB Speed

Full Auto*

Tra y Co nﬁg ura tio n

Show Tray Insert Message

O Only for unknown sizes* Always

Tra y Co nﬁg ura tio n

A5 Loading

Short Edge Long Edge*

Tra y Co nﬁg ura tio n

Paper Prompts

Auto* Manual Paper

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the USB port to run at full speed and disable its high‑speed capabilities.

Display a message to select paper size and type after inserting the tray.

Specify the page orientation when loading A5 paper size.

Set the paper source that the user ﬁlls when a prompt to load paper appears.

Use printer menus 39

Menu item Description

Tra y Co nﬁg ura tio n

Envelope Prompts

Auto* Manual Envelope

Tra y Co nﬁg ura tio n

Action for Prompts

Prompt user* Continue Use current

Reports

Menu Settings Page Event Log Event Log Summary

Supply Usage And Counters

Clear Supply Usage History

Printer Emulations

Emulator Security

Page Timeout

0–60 (60*)

Set the paper source that the user ﬁlls when a prompt to load envelope appears.

Set the printer to resolve paper- or envelope-related change prompts.

Print reports about printer menu settings, status, and event logs.

Reset the supply page counter or view the total printed pages.

Set the page timeout during emulation.

Printer Emulations

Emulator Security

Reset Emulator After Job

O* On

Printer Emulations

Emulator Security

Disable Printer Message Access

O On*

Print Conﬁguration

Font Sharpening

0–150 (24*)

Print Conﬁguration

Print Density

Disabled 1–5 (3*)

Device Operations

Quiet Mode

On O*

Reset the emulator after a print job.

Disable access to the printer message during emulation.

Set a text point-size value below which the high‑frequency screens are used when printing font data.

Adjust the toner density when printing documents.

Set the printer to reduce the amount of noise that it makes when printing.

Note: This setting slows down the overall performance of the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 40

Menu item Description

Device Operations

Panel Menus

Enable* Disable*

Device Operations

Clear Custom Status

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to enable access to the control panel menus. Note: This menu item can be

Embedded Web Server.

Erase all custom messages.

Out of Service Erase

Menu item Description

Printer Memory Last Sanitized Sanitize all information on nonvolatile memory Erase all printer and network settings Erase all shortcuts and shortcut settings

Clear all settings and shortcuts that are stored in the printer. Note: Erase all shortcuts and shortcut settings is available only in

some printer models.

About this Printer

Menu item Description

conﬁgured

only from the

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Send Logs

Cancel Send

Send diagnostic information to Lexmark.

Print

Layout

Menu item Description

Sides

1‑sided* 2‑sided

Flip Style

Long Edge* Short Edge

Specify whether to print on one side or two sides of the paper.

Determine which side of the paper (long edge or short edge) is bound when performing two‑sided printing.

Note: Depending on the option selected, the printer automatically each printed information of the page to bind the job correctly.

osets

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 41

Menu item Description

Blank Pages

Print Do Not Print*

Collate

[1,1,1,2, 2,2]

O On [1,2,1,2,1,2]*

Separator Sheets

None* Between Copies Between Jobs Between Pages

Separator Sheet Source

Tray [x ] (1*)

Pages per Side

O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side

Print blank pages that are included in a print job.

Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job.

Insert blank separator sheets when printing.

Specify the paper source for the separator sheet.

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal* Reverse Horizontal Vertical Reverse Vertical

Pages per Side Orientation

Auto* Landscape Portrait

Pages per Side Border

None* Solid

Copies

1–9999 (1*)

Print Area

Normal* Whole Page

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the positioning of multiple page images when using Pages per Side. Note: The positioning depends on the number of page images and their

page orientation.

Specify the orientation of a multiple‑page document when using Pages per Side.

Print a border around each page image when using Pages per Side.

Specify the number of copies for each print job.

Set the printable area on a sheet of paper.

Use printer menus 42

Setup

Menu item Description

Printer Language

PCL Emulation

Print All Order

Alphabetical* Newest First Oldest First

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer language.

Specify the order you choose to print all held and conﬁdential jobs.

Quality

Menu item Description

Print Resolution

300 dpi 600 dpi* 1200 Image Q 2400 Image Q

Toner Darkness

Light Normal* Dark

Set the resolution for the text and images on the printed output. Note: Resolution is determined in dots per inch or image quality.

Determine the lightness or darkness of text images.

Halftone

Normal* Detail

Note: An asterisk (*) next to a value indicates the factory default setting.

Enhance the printed output to have smoother lines with sharper edges.

PCL

Menu item Description

Font Name

[List of available fonts] (Courier*)

Symbol Set

[List of available symbol set] (10U PC‑8*)

Pitch

0.08–100 (10*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Select a font from the speciﬁed font source.

Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the languages or speciﬁc programs such as math symbols for scientiﬁc text.

Specify the pitch for ﬁxed or monospaced fonts. Note: Pitch refers to the number of

inch of type.

dierent

‑space characters in a horizontal

ﬁxed

Use printer menus 43

Menu item Description

Orientation

Portrait* Landscape Reverse Portrait Reverse Landscape

Lines per Page

1–255

PCL5 Minimum Line Width

1–30 (2*)

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm* 203 mm

Specify the orientation of text and graphics on the page.

Specify the number of lines of text for each page printed through the PCL data stream.

Notes:

• This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default margins of the page.

• 60 is the U.S. factory default setting. 64 is the international factory

default setting.

Set the initial minimum stroke width of any job printed in 1200 dpi.

Set the width of the logical page on A4‑size paper. Note: Logical page is the space on the physical page where data is

printed.

Auto CR after LF

O* On

Set the printer to perform a carriage return after a line feed control command.

Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the ﬁrst position on the same line.

Auto LF after CR

O*

Set the printer to perform a line feed after a carriage return control command.

Print Timeout

Disabled

Enable the printer to end a print job after it has been idle for the speciﬁed amount of time in seconds.

Enabled*

Print Timeout Time

1–255 (90*)

Set the time in seconds for the printer to end a print job after it has been idle.

Note: This menu item appears only when Print Timeout is enabled.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 44

Image

Menu item Description

Auto Fit

On O*

Invert

O* On

Scaling

Anchor Top Left Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width

Orientation

Portrait* Landscape Reverse Portrait Reverse Landscape

Note: An asterisk (*) next to a value indicates the factory default setting.

Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert bitonal monochrome images. Note: This menu item does not apply to GIF or JPEG image formats.

Adjust the image to ﬁt the printable area. Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Specify the orientation of text and graphics on the page.

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x ] (1*) Manual Paper Manual Envelope

Paper Size/Type

Tray [x ] (1*) Manual Paper Manual Envelope

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the paper source for all print jobs.

Specify the paper size or paper type loaded in each paper source.

Use printer menus 45

Menu item Description

Substitute Size

O Letter/A4 All Listed*

Set the printer to substitute a speciﬁed paper size if the requested size is not loaded in any paper source.

Notes:

• O prompts the user to load the required paper size.

• Letter/A4 prints an A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

• All Listed substitutes Letter/A4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media

Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches Millimeters

Portrait Width

3.00–14.17 inches (8.50*) 76–360 mm (216*)

Specify the unit of measurement for the universal paper. Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Set the portrait width of the universal paper.

Portrait Height

3.00–14.17 inches (14*) 76–360 mm (356*)

Feed Direction

Short Edge* Long Edge

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the portrait height of the universal paper.

Set the printer to pick paper from the short edge or long edge direction.

Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.

Use printer menus 46

Media Types

Menu item Description

Plain Paper Card Stock Recycled Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy

Specify the texture, weight, and orientation of the paper loaded.

Network/Ports

Network Overview

Menu item Description

Active Adapter

Auto* Standard Network Wireless

Specify the type of the network connection.

Network Status Show the connectivity status of the printer network.

Display Network Status on Printer

O On*

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Network Job Timeout

O On* (90 seconds)

Banner Page

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Show the network status on the display.

Reset all active network connections to the printer. Note: This setting removes all network

Set the time before the printer cancels a network print job.

Print a banner page.

conﬁguration

settings.

Use printer menus 47

Menu item Description

Enable Network Connections

Enable* Disable

Enable LLDP

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable or disable all network connections.

Enable Link Layer Discovery Protocol (LLDP) in the printer.

Wireless

Note: This menu is available only in printers connected to a wireless network or printers that have a wireless

module.

Menu item Description

Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile

Assistant app.

Setup On Printer Panel

Choose Network Add Wi‑Fi Network

Network Name Network Mode Wireless Security Mode

Disabled* WPA2/WPA - Personal WPA2 - Personal WPA2/WPA3 ‑ Personal WPA3 ‑ Personal

802.1x - RADIUS

Determine the wireless network that the printer connects to. Note: This menu item appears as Wireless Connection Setup in the

Embedded Web Server.

Wi‑Fi Protected Setup

Start Push Button Method Start PIN Method

Compatibility

802.11b/g/n (2.4GHz)*

802.11a/b/g/n/ac (2.4GHz/5GHz)

802.11a/n/ac (5GHz)

Establish a wireless network and enable network security.

Notes:

• Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point (wireless router) are pressed within a given time.

• Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings of the access point.

Specify the wireless standard for the wireless network. Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only

appear when a wireless module is installed.

Use printer menus 48

Menu item Description

Wireless Security Mode

Disabled* WPA2/WPA-Personal WPA2-Personal WPA2/WPA3 ‑ Personal WPA3 ‑ Personal

802.1x - RADIUS

WPA2/WPA Personal

AES*

Set PSK Set the password for secure wireless connection.

WPA2-Personal

AES*

802.1x Encryption Mode

WPA+ WPA2* WPA2 + PMF*

Set the type of security for connecting the printer to wireless devices.

Enable wireless security through WPA2/WPA. Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal.

Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal or WPA2‑Personal.

Enable wireless security through WPA2. Note: This menu item appears only if Wireless Security Mode is set

to WPA2-Personal.

Enable wireless security through 802.1x standard. Note: This menu item appears only when the Wireless Security

Mode is set to 802.1x - RADIUS.

IPv4

Enable DHCP

On* O

IPv4

Set Static IP Address

IP Address Netmask Gateway

IPv6

Enable IPv6

On* O

IPv6

Enable DHCPv6

On O*

IPv6

Stateless Address

On* O

Autoconﬁguration

Enable Dynamic Host Conﬁguration Protocol (DHCP). Note: DHCP is a standard protocol that lets a server dynamically

assign an IP address and other network conﬁguration parameters to each device on the network, so that they can communicate with other IP networks.

Set the static IP address of your printer.

Enable IPv6 in the printer.

Enable DHCPv6 in the printer.

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

Use printer menus 49

Menu item Description

IPv6

DNS Server Address

IPv6

Manually Assigned IPv6 Address

IPv6

Manually Assigned IPv6 Router

IPv6

Address Preﬁx

0–128 (64*)

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

PCL SmartSwitch

On* O

Specify the DNS server address.

Assign the IPv6 address. Note: This menu item is supported only in some printer models.

Assign the IPv6 router address. Note: This menu item is supported only in some printer models.

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

View the network addresses.

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is incoming data and uses the default printer language speciﬁed in the Setup menu.

then the printer does not examine

o,

PS SmartSwitch

On* O

Job Buering

On O*

Mac Binary PS

Auto* On O

Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language.

Notes:

• This menu item is supported only in some printer models.

• If PS SmartSwitch is

incoming data and uses the default printer language speciﬁed in the Setup menu.

Temporarily store print jobs in the hard disk or intelligent storage drive (ISD) before printing.

Note: This menu item appears only when a hard disk or an ISD is installed.

Set the printer to process Macintosh binary PostScript

Notes:

then the printer does not examine

o,

print jobs.

• This menu item is supported only in some printer models.

• On processes raw binary PostScript print jobs.

• O ﬁlters print jobs using the standard protocol.

Use printer menus 50

Wi‑Fi Direct

Menu item Description

Enable Wi‑Fi Direct

On O*

Wi‑Fi Direct Name Specify the name of the Wi‑Fi Direct network.

Wi‑Fi Direct Password Set the password to authenticate and validate users on a Wi‑Fi connection.

Show Password on Setup Page

O On*

Preferred Channel Number

1–11 Auto*

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button Requests

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to connect directly to Wi-Fi devices.

Show the Wi‑Fi Direct Password on the Network Setup Page.

Set the preferred channel of the Wi‑Fi network.

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On* O

IPv4

Set Static IP Address

IP Address Netmask Gateway

IPv6

Enable IPv6

On* O

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable Dynamic Host Conﬁguration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute IP

addressing and

Set the static IP address of your printer.

Enable IPv6 in the printer.

conﬁguration

information to clients in a dynamic manner.

Use printer menus 51

Menu item Description

IPv6

Enable DHCPv6

O* On

IPv6

Stateless Address Autoconﬁguration

On* O

IPv6

DNS Address

IPv6

Address

IPv6

All IPv6 Addresses

IPv6

All IPv6 Router Addresses

Network Address

UAA LAA

Preﬁx

0–128 (64*)

Enable DHCPv6 in the printer.

Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router.

Specify the DNS server address.

Specify the address preﬁx.

Show all IPv6 addresses.

Show all IPv6 router addresses.

Show the printer Media Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

PCL SmartSwitch

On* O

Energy Ecient Ethernet

Auto* On O

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Reduce power consumption when the printer does not receive data from the Ethernet network.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Note: This menu item appears only in the Embedded Web Server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 52

Menu item Description

Allow DHCP/BOOTP to update NTP server

On* O

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Enable Auto IP

On* O

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Specify the backup DNS server addresses.

Backup DNS 2

Backup DNS 3

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

Enable DDNS

O* On

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Note: This menu item appears only in the Embedded Web Server.

Assign an IP address automatically.

in dierent domains on the network. Note: This menu item appears only in the Embedded Web Server.

Update the Dynamic DNS settings.

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

On* O

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O* On

Restricted Server List Specify an IP address for the TCP connections.

Update multicast DNS settings.

Allow the BOOTP to assign a printer IP address.

Notes:

• This menu item appears only in the Embedded Web Server.

• Use a comma to separate each IP address.

• You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports* Block Printing Only Block Printing and HTTP Only

Specify how the IP addresses in the list can access the printer functionality.

Note: This menu item appears only in the Embedded Web Server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 53

Menu item Description

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Outbound Trac Maximum Speed

Disabled* Enabled

Enable TLSv1.0

On* O

Enable TLSv1.1

On* O

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify a raw port number for printers connected on a network.

Enable the printer maximum transfer rate.

Enable the TLSv1.0 protocol.

Enable the TLSv1.1 protocol.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

SNMP Versions 1 and 2c

Enabled

O On*

Allow SNMP Set

O On*

Enable PPM MIB

O On*

SNMP Community

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁgure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications.

Use printer menus 54

Menu item Description

SNMP Version 3

Enabled

O

On* Context Name Set Read/Write Credentials

User Name

Authentication Password

Privacy Password Set Read‑only Credentials

User Name

Authentication Password

Privacy Password Authentication Hash

MD5

SHA1* Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy* Privacy Algorithm

DES

AES‑128*

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec

O* On

Base Conﬁguration

Default* Compatibility Secure

DH (Die‑Hellman) Group Proposal

modp2048 (14)* modp3072 (15) modp4096 (16) modp6144 (17)

Note: An asterisk (*) next to a value indicates the factory default setting.

Enable Internet Protocol Security (IPSec).

Set the IPSec base conﬁguration. Note: This menu item appears only when Enable IPSec is set to

On.

Set the IPSec encryption. Note: This menu item appears only when Base

to Compatibility.

Conﬁguration

is set

Use printer menus 55

Menu item Description

Proposed Encryption Method Specify an encryption method.

Note: This menu item appears only when Base

to Compatibility.

Proposed Authentication Method Specify an authentication method.

Note: This menu item appears only when Base Conﬁguration is set

to Compatibility.

IKE SA Lifetime (Hours) Specify the IKE SA expiry period.

Note: This menu item appears only when Base Conﬁguration is set

to Secure.

IPSec SA Lifetime (Hours) Specify the IPSec SA expiry period.

Note: This menu item appears only when Base

to Secure.

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: This menu item appears only when Base Conﬁguration is set

to Compatibility or Secure.

Conﬁguration

is set

Pre‑Shared Key Authenticated Connections

Host [x]

Address

Key

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁgure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to

On.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Let the printer join networks that require authentication before allowing access.

LPD Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Use printer menus 56

Menu item Description

LPD Timeout

0–65535 seconds (90*)

LPD Banner Page

O* On

LPD Trailer Page

O* On

LPD Carriage Return Conversion

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the time‑out value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs.

Print a banner page for all LPD print jobs. Note: A banner page is the ﬁrst page of a print job used as a

separator of print jobs and to identify the originator of the print job request.

Print a trailer page for all LPD print jobs. Note: A trailer page is the last page of a print job.

Enable carriage return conversion. Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the ﬁrst position on the same line.

HTTP/FTP Settings

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable HTTP Server

O On*

Enable HTTPS

O On*

Force HTTPS Connections

O* On

Enable FTP/TFTP

O On*

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Access the Embedded Web Server to monitor and manage the printer.

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force the printer to use the HTTPS connections.

Send ﬁles using FTP.

Note: This feature is available only in some printer models.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 57

Menu item Description

Timeout for HTTP/FTP Requests

1–299 (30*)

Retries for HTTP/FTP Requests

1–299 (3*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the amount of time before the server connection stops.

Set the number of retries to connect to the HTTP/FTP server.

USB

Menu item Description

PCL SmartSwitch

O On*

Enable USB Port

Enable* Disable

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.

Enable the standard USB port.

Restrict external network access

Menu item Description

Restrict external network access

O* On

External network address Specify the network addresses with restricted access.

E‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Subject Specify the subject and message of the notiﬁcation e‑mail.

Message

Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict access to network sites.

Specify the network query interval in seconds.

Use printer menus 58

Security

Login Methods

Public

Menu item Description

Manage Permissions

Function Access

Held Jobs Access

Cancel Jobs at the Device

Change Language

Internet Printing Protocol (IPP)

B/W Print

Network Folder ‑ Scan

Manage Permissions

Administrative Menus

Security Menu

Network/Ports Menu

Paper Menu

Reports Menu

Function Conﬁguration Menus

Supplies Menu

SE Menu

Device Menu

Manage Permissions

Device Management

Remote Management

Firmware Updates

Import / Export All Settings

Out of Service Erase

Embedded Web Server Access

Control access to the printer functions.

Control access to the printer menus.

Control access to the printer management options.

Local Accounts

Menu item Description

Add User

User Name/Password User Name Password PIN

Create local accounts to manage access to the printer functions.

Use printer menus 59

Menu item Description

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access Administrative Menus Device Management

All Users

Import Access Controls

Function Access Administrative Menus Device Management

Admin

Function Access

Administrative Menus

Device Management

Certiﬁcate

Menu item Menu item

Conﬁgure Certiﬁcate Defaults

Common Name Organization Name Unit Name Country/Region Province Name City Name Subject Alternate Name

Management

Control group or user access to the printer functions, applications, and security settings.

Set the default values for generated certiﬁcates.

Device Certiﬁcates Generate, delete, or view device certiﬁcates.

Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.

Login Restrictions

Menu item Description

1–10 (3*)

Failure time frame

1–60 minutes (5*)

Lockout time

1–60 minutes (5*)

Web Login Timeout

1–120 minutes (10*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the number of failed login attempts before the user gets locked out.

Specify the time frame between failed login attempts before the user gets locked out.

Specify the lockout duration.

Specify the delay for a remote login before the user is logged o automatically.

Use printer menus 60

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10

Conﬁdential Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Repeat Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Verify Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Set the number of times an invalid PIN can be entered.

Notes:

• A value of zero turns o this setting.

• When the limit is reached, the print jobs for that user name and PIN are

deleted.

Set the expiration time for conﬁdential print jobs.

Notes:

• If this menu item is changed while conﬁdential print jobs reside in the printer

memory or hard disk, then the expiration time for those print jobs does not change to the new default value.

• If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Set the expiration time for a print job that you want to repeat.

Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies.

Reserve Job Expiration

O* 1 Hour 4 Hours 24 Hours 1 Week

Require All Jobs to be Held

O* On

Keep duplicate documents

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Set the expiration time that the printer stores print jobs for printing later.

Set the printer to hold all print jobs.

Set the printer to print other documents with the same ﬁle name without overwriting any of the print jobs.

Use printer menus 61

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O* On

Note: An asterisk (*) next to a value indicates the factory default setting.

Delete all ﬁles stored on the printer memory.

Miscellaneous

Menu item Description

Print Permission

O* On

Default Print Permission Login Shows the default permission used for the user to print.

Security Reset Jumper

Enable “Guest” access* No Eect

Allow the user to print.

Note: This setting shows only when one or more Login Methods are created.

Specify user access to the printer.

Notes:

• The jumper is located beside a lock icon on the controller board.

• Enable “Guest” access gives anyone access to all aspects of the printer.

• No Eect may make access to the printer impossible when the required

security information is unavailable.

Minimum Password Length

0–32

Note: An asterisk (*) next to a value indicates the factory default setting.

Specify the password length.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Use printer menus 62

Print

Menu item Description

Print Fonts

PCL Fonts

Print samples and information about the fonts that are available in each printer language.

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer. Note: This menu item appears only in network printers or printers connected

to print servers.

Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Maintain the printer 63

Maintain the printer

Checking the status of parts and supplies

1 From the control panel, navigate to:

> Reports > > Device > > Device Statistics >

2 From the Supply Information section of the pages printed, check the status of parts and supplies.

Conﬁguring supply notiﬁcations

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations.

3 From the Supplies menu, click Custom Supply

4 Select a notiﬁcation for each supply item.

5 Apply the changes.

Notiﬁcations

Setting up e‑mail alerts

Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or when there is a paper jam.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Notiﬁcations > E‑mail Alert Setup, and then conﬁgure the settings.

Note: For more information on SMTP settings, contact your e‑mail provider.

3 Click Setup E-mail Lists and Alerts, and then

conﬁgure

the settings.

4 Apply the changes.

Maintain the printer 64

Viewing reports

1 From the control panel, navigate to:

Settings > > Reports >

2 Select the report that you want to view, and then press .

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

www.lexmark.com or contact the place where

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can also the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by

aect

Ordering a toner cartridge

Notes:

• The estimated cartridge yield is based on the ISO/IEC 19752 standard.

• Extremely low print coverage for extended periods of time may negatively aect actual yield.

Maintain the printer 65

Return Program toner cartridges

Item United States

and Canada

Return Program toner cartridge

High yield Return Program toner cartridge

Extra high yield Return Program toner cartridge

B221000 B222000 B223000 B224000 B225000 B226000

B221H00 B222H00 B223H00 B224H00 B225H00 B226H00

B221X00 B222X00 B223X00 B224X00 B225X00 B226X00

European Economic

Area

Asia Paciﬁc Latin America Rest of

Europe,

Middle East,

and Africa

Regular toner cartridge

Item Worldwide

Extra high yield toner cartridge B220XA0

Australia and New Zealand

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner exhaustion.

Item Part number

Imaging unit B220Z00

Replacing parts and supplies

Replacing the toner cartridge

1 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintain the printer 66

2 Remove the imaging unit.

3 Remove the used toner cartridge from the imaging unit.

4 Unpack the new toner cartridge.

5 Shake the toner cartridge to redistribute the toner.

Maintain the printer 67

6 Remove the seal, and then remove the cover.

7 Insert the new toner cartridge into the imaging unit.

8 Insert the imaging unit.

9 Close the door.

Replacing the imaging unit

1 Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintain the printer 68

2 Remove the used imaging unit.

3 Remove the toner cartridge from the used imaging unit.

4 Unpack the new imaging unit, and then insert the toner cartridge.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of future print jobs.

Maintain the printer 69

5 Insert the new imaging unit.

6 Close the door.

Replacing the duplex unit

1 Remove the used duplex unit.

2 Unpack the new duplex unit.

3 Insert the new duplex unit.

Replacing the tray

1 Remove the used tray.

Maintain the printer 70

2 Unpack the new tray.

3 Insert the new tray.

Resetting the supply usage counters

1 From the control panel, navigate to:

> Device > > Maintenance > > Conﬁg Menu > > Supply Usage And Counters >

2 Select the counter that you want to reset.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Notes:

• Perform this task after every few months.

• Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Turn

2 Remove paper from the standard bin.

3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.

the printer, and then unplug the power cord from the electrical outlet.

o

Notes:

• Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

Maintain the printer 71

• Make sure that all areas of the printer are dry after cleaning.

5 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Saving energy and paper

Conﬁguring

Sleep mode

From the control panel, navigate to:

> Device > > Power Management > > Timeouts > > Sleep Mode >

2 Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode

From the control panel, navigate to:

> Device > > Power Management > > Timeouts > > Hibernate Timeout >

2 Select the amount of time before the printer enters Hibernate mode.

Notes:

• Make sure to wake the printer from Hibernate mode before sending a print job.

• To wake the printer from Hibernate mode, press the power button.

• The Embedded Web Server is disabled when the printer is in Hibernate mode.

power save mode settings

Conserving supplies

• Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

• Print multiple pages on a single sheet of paper.

• Use the preview feature to see how the document looks like before printing it.

• Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

Maintain the printer 72

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Troubleshoot a problem 73

Troubleshoot a problem

Print quality problems

Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps.

“Blank or white pages” on page 74

“Gray background” on page 79

“Dark print” on page 75 “Fine lines are not printed

correctly” on page 77

“Horizontal light bands” on page 89

“Incorrect margins” on page 81

“Folded or wrinkled paper” on page 78

“Light print” on page 81

“Mottled print and dots” on page 83

“Paper curl” on page 84 “Print crooked or skewed”

on page 86

“Repeating defects” on page 95

Troubleshoot a problem 74

“Solid black pages” on page 87

“Vertical dark lines or streaks” on page 93

“Text or images cut o” on page 88

“Vertical dark streaks with print missing” on page 94

Printing problems

Print quality is poor

“Toner easily rubs o” on page 89

“Vertical light bands” on page 90

“Vertical dark bands” on page 92

“Vertical white lines” on page 91

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Trou blesh ooting > Print Quality Test Pages. For non‑touch‑screen printer models, press

navigate through the settings.

Troubleshoot a problem 75

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the printer printing blank or white pages?

Step 2

a Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Check the imaging unit for signs of damage.

Note: Make sure that the photoconductor drum contact is not

bent or out of place.

c Firmly shake the imaging unit to redistribute the toner.

d Insert the imaging unit.

e Print the document.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Is the printer printing blank or white pages?

Step 3

Replace the toner cartridge.

Is the printer printing blank or white pages?

Step 4

Replace the imaging unit.

Is the printer printing blank or white pages?

Dark print

Go to step 4. The problem is

solved.

Contact

support.

customer

The problem is solved.

Troubleshoot a problem 76

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the print dark?

Step 2

a Turn o the printer, wait for about 10 seconds, and then turn on

the printer.

b Reduce toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Is the print dark?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Is the print dark?

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Step 5

a Replace textured paper with plain paper.

b Print the document.

Is the print dark?

Go to step 5. Go to step 6.

Go to step 6. The problem is

solved.

Troubleshoot a problem 77

Action Yes No

Step 6

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Is the print dark?

Step 7

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Is the print dark?

Step 8

a Replace the imaging unit.

b Print the document.

Go to step 7. The problem is

solved.

Go to step 8. The problem is

solved.

Contact

support.

customer

The problem is solved.

Is the print dark?

Fine lines are not printed correctly

navigate through the settings.

Troubleshoot a problem 78

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Are ﬁne lines not printed correctly?

Step 2

a Increase toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

b Print the document.

Are ﬁne lines not printed correctly?

Folded or wrinkled paper

Go to step 2. The problem is

solved.

Contact

support.

customer

The problem is solved.

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

Go to step 2. The problem is

solved.

b Print the document.

Is the paper folded or wrinkled?

Troubleshoot a problem 79

Action Yes No

Step 2

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Is the paper folded or wrinkled?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting from the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Is the paper folded or wrinkled?

Gray background

Go to step 3. The problem is

solved.

Contact

support.

customer

The problem is solved.

navigate through the settings.

Action Yes No

Step 1

a Turn o the printer, wait for 10 seconds, and then turn on the

printer.

Go to step 2. The problem is

solved.

b Decrease toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Does gray background appear on prints?

Troubleshoot a problem 80

Action Yes No

Step 2

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the toner cartridge is not supported, then install a

supported one.

b Print the document.

Does gray background appear on prints?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting from the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Does gray background appear on prints?

Step 4

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Go to step 5. The problem is

solved.

Does gray background appear on prints?

Step 5

a Update the printer ﬁrmware. For more information, see

“Updating ﬁrmware” on page 22.

b Print the document.

Does gray background appear on prints?

Step 6

a Replace the imaging unit.

b Print the document.

Does gray background appear on prints?

Go to step 6. The problem is

solved.

Contact

support.

customer

The problem is solved.

Troubleshoot a problem 81

Incorrect margins

Action Yes No

Step 1

a Adjust the paper guides to the correct position for the paper

loaded.

b Print the document.

Are the margins correct?

Step 2

a Set the paper size.

From the control panel, navigate to:

Settings > Paper > Tra y

Conﬁguration

> Paper Size/Type

b Print the document.

Are the margins correct?

Step 3

a Depending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Note: Make sure that the setting matches the paper loaded.

b Print the document.

Are the margins correct?

The problem is solved.

Go to step 2.

Go to step 3.

Contact

support.

customer

Light print

navigate through the settings.

Troubleshoot a problem 82

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the print light?

Step 2

a Turn o the printer, wait for about 10 seconds, and then turn on

the printer.

b Increase toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

c Print the document.

Is the print light?

Step 3

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Is the print light?

Step 4

a Depending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

b Set the resolution to 600 dpi.

c Print the document.

Is the print light?

Go to step 5. The problem is

solved.

Troubleshoot a problem 83

Action Yes No

Step 5

a Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Firmly shake the imaging unit to redistribute the toner.

c Insert the imaging unit.

d Turn o the printer, wait for 10 seconds, and then turn on the

printer.

e Print the document.

Is the print light?

Step 6

a Check the status of the toner cartridge.

From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

b From the Supply Information section of the pages printed,

check the status of the toner cartridge.

Go to step 6. The problem is

solved.

Go to step 7. Contact

support.

customer

Is the toner cartridge near end of life?

Step 7

a Replace the toner cartridge.

Contact

support.

customer

The problem is solved.

b Print the document.

Is the print light?

Mottled print and dots

navigate through the settings.

Troubleshoot a problem 84

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the print mottled?

Step 2

Check the printer for leaked toner contamination.

Is the printer free of leaked toner?

Step 3

a Check the status of the imaging unit.

From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

b From the Supply Information section of the pages printed,

check the status of the imaging unit.

Is the imaging unit near end of life?

Go to step 2. The problem is

solved.

Go to step 3. Contact

support.

Go to step 4. Contact

support.

customer

Step 4

a Replace the imaging unit.

Contact

support.

customer

The problem is solved.

b Print the document.

Is the print mottled?

Paper curl

navigate through the settings.

Troubleshoot a problem 85

Action Yes No

Step 1

a Check if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

b Print the document.

Is the paper curled?

Step 2

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Is the paper curled?

Step 3

a Adjust the guides in the tray to the correct position for the paper

loaded.

b Print the document.

Is the paper curled?

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Step 4

a Depending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Notes:

• Make sure that the settings match the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Is the paper curled?

Step 5

a Remove paper, ﬂip it over, and then reload paper.

b Print the document.

Is the paper curled?

Step 6

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Go to step 5. The problem is

solved.

Go to step 6. The problem is

solved.

Contact

support.

customer

The problem is solved.

Is the paper curled?

Troubleshoot a problem 86

Print crooked or skewed

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Trou blesh ooting > Print Quality Test Pages. For non-touch-screen printer models, press

navigate through the settings.

Action Yes No

Step 1

a Adjust the guides in the tray to the correct position for the paper

loaded.

b Print the document.

Is the print crooked or skewed?

Step 2

a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b Print the document.

Is the print crooked or skewed?

Step 3

a Check if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

b Print the document.

Is the print crooked or skewed?

Step 4

a For two‑sided printing, check if the paper size setting in the

duplex unit is set correctly. Note: Letter, legal,

or folio must be set to Letter.

Oﬁcio,

b Print the document.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Contact

support.

Contact

support.

customer

The problem is solved.

Is the print crooked or skewed?

Troubleshoot a problem 87

Solid black pages

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the toner cartridge is not supported, then install a

supported one.

b Print the document.

Is the printer printing solid black pages?

Step 2

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Is the printer printing solid black pages?

Step 3

Check the imaging unit for signs of damage. Note: Make sure that the photoconductor drum contact is not

bent or out of place.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Contact

support.

customer

Go to step 4.

Is the imaging unit free from damage?

Step 4

a Replace the imaging unit.

b Print the document.

Is the printer printing solid black pages?

Contact

support.

customer

The problem is solved.

Troubleshoot a problem 88

Text or images cut o

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the toner cartridge is not supported, then install a

supported one.

b Print the document.

Are text or images cut o?

Step 2

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Are text or images cut o?

Step 3

a Replace the imaging unit.

b Print the document.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Contact

support.

customer

The problem is solved.

Are text or images cut o?

Troubleshoot a problem 89

Toner easily rubs o

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the toner cartridge is not supported, then install a

supported one.

b Print the document.

Does toner easily rub o?

Step 2

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Does toner easily rub o?

Go to step 2. The problem is

solved.

Contact

support.

customer

The problem is solved.

Horizontal light bands

Troubleshoot a problem 90

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Do horizontal light bands appear on prints?

Step 2

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Do horizontal light bands appear on prints?

Step 3

a Replace the imaging unit.

b Print the document.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Contact

support.

customer

The problem is solved.

Do horizontal light bands appear on prints?

Vertical light bands

navigate through the settings.

Troubleshoot a problem 91

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Do vertical light bands appear on prints?

Step 2

a Check the status of the toner cartridge.

From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

b From the Supply Information section of the pages printed,

check the status of the toner cartridge.

Do vertical light bands appear on prints?

Step 3

a Replace the toner cartridge.

b Print the document.

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Contact

support.

customer

The problem is solved.

Do vertical light bands appear on prints?

Vertical white lines

navigate through the settings.

Troubleshoot a problem 92

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the cartridge is not supported, then install a

supported one.

b Print the document.

Do vertical white lines appear on prints?

Step 2

a Depending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tra y Conﬁgu rati on > Paper Size/Type.

b Print the document.

Do vertical white lines appear on prints?

Go to step 2. The problem is

solved.

Contact

support.

customer

The problem is solved.

Vertical dark bands

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the toner cartridge is not supported, then install a

supported one.

b Print the document.

Go to step 2. The problem is

solved.

Do vertical dark bands appear on prints?

Troubleshoot a problem 93

Action Yes No

Step 2

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Do vertical dark bands appear on prints?

Step 3

a Check if a bright light enters the right side of the printer, and

move the printer if necessary.

b Print the document.

Do vertical dark bands appear on prints?

Vertical dark lines or streaks

Go to step 3. The problem is

solved.

Contact

support.

customer

The problem is solved.

navigate through the settings.

Action Yes No

Step 1

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the toner cartridge is not supported, then install a

supported one.

Go to step 2. The problem is

solved.

b Print the document.

Do vertical dark lines or streaks appear on prints?

Troubleshoot a problem 94

Action Yes No

Step 2

a Remove, and then reinstall the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

b Print the document.

Do vertical dark lines or streaks appear on prints?

Step 3

a Replace the imaging unit.

b Print the document.

Do vertical dark lines or streaks appear on prints?

Vertical dark streaks with print missing

Go to step 3. The problem is

solved.

Contact

support.

customer

The problem is solved.

navigate through the settings.

Action Yes No

Step 1

a Remove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.

Go to step 2. The problem is

solved.

b Print the document.

Do vertical dark streaks with missing images appear on prints?

Troubleshoot a problem 95

Action Yes No

Step 2

a Check if the printer is using a genuine and supported Lexmark

toner cartridge. Note: If the toner cartridge is not supported, then install a

supported one.

Contact

support.

customer

The problem is solved.

b Print the document.

Do vertical dark streaks with missing images appear on prints?

Repeating defects

navigate through the settings.

Action Yes No

Step 1

Using the Print Quality Test Pages, check if the distance between the repeating defects is equal to any of the following:

Imaging unit

Go to step 2. Take note of the

distance, and then contact

support.

• 75.40 mm (2.97 in.)

• 34.70 mm (1.37 in.)

• 23.9 mm (0.94 in.)

Toner cartridge

• 35.70 mm (1.41 in.)

• 36.80 mm (1.45 in.)

Transfer roller

• 44 mm (1.73 in.)

Fuser

• 78.1 mm (3.07 in.)

• 75.4 mm (2.97 in.)

Does the distance between the repeating defects match any of the measurements?

customer

Troubleshoot a problem 96

Action Yes No

Step 2

a Replace the supply item that matches the repeating defects

distance. Note: If the supply item is a transfer roller or fuser, then

contact

customer support.

Contact

support.

customer

b Print the document.

Do the repeating defects appear?

Print jobs do not print

Action Yes No

Step 1

a From the document you are trying to print, open the Print

dialog, and then check if you have selected the correct printer.

b Print the document.

Is the document printed?

Step 2

a Check if the printer is on.

b Resolve any error messages that appear on the display.

c Print the document.

The problem is solved.

Go to step 2.

Go to step 3.

Is the document printed?

Step 3

a Check if the ports are working and if the cables are securely

connected to the computer and the printer. For more information, see the setup documentation that came

with the printer.

b Print the document.

Is the document printed?

Step 4

a Turn o the printer, wait for about 10 seconds, and then turn on

the printer.

b Print the document.

Is the document printed?

Step 5

a Remove, and then reinstall the print driver.

b Print the document.

Is the document printed?

The problem is solved.

Go to step 4.

Go to step 5.

Contact

support.

customer

Troubleshoot a problem 97

Slow printing

Action Yes No

Step 1

Make sure that the printer cable is securely connected to the printer and to the computer, print server, or other network device.

Is the printer printing slow?

Step 2

a Make sure that the printer is not in Quiet Mode.

From the control panel, navigate to:

> Device > > Maintenance > > Conﬁg Menu > > Device Operations > > Quiet Mode >

b Print the document.

Is the printer printing slow?

Step 3

a Depending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

b Set the resolution to 600 dpi.

c Print the document.

Is the printer printing slow?

Go to step 2. The problem is

solved.

Go to step 3. The problem is

solved.

Go to step 4. The problem is

solved.

Step 4

a From the control panel, navigate to:

> Print > > Quality > > Print Resolution >

b Set the resolution to 600 dpi.

c Print the document.

Is the printer printing slow?

Go to step 5. The problem is

solved.

Troubleshoot a problem 98

Action Yes No

Step 5

a Depending on your operating system, specify the paper type

setting from the Printing Preferences or Print dialog.

Notes:

• Make sure that the setting matches the paper loaded.

• You can also change the setting on the printer control

panel. Navigate to Conﬁguration >

> Paper > > Tray

> Paper Size/Type > .

• Heavier paper prints more slowly.

• Paper narrower than letter, A4, and legal may print more

slowly.

b Print the document.

Is the printer printing slow?

Step 6

a Make sure that the printer settings for texture and weight match

the paper being loaded. From the control panel, navigate to:

> Paper > > Media Conﬁguration > > Media

Types > Note: Rough paper textures and heavy paper weights may

print more slowly.

b Print the document.

Go to step 6. The problem is

solved.

Go to step 7. The problem is

solved.

Is the printer printing slow?

Step 7

Remove held jobs.

Is the printer printing slow?

Step 8

a Make sure that the printer is not overheating.

Notes:

• Allow the printer to cool down after a long print job.

• Observe the recommended ambient temperature for the

printer. For more information, see

for the printer” on page 16.

“Selecting a location

b Print the document.

Is the printer printing slow?

Go to step 8. The problem is

solved.

Contact

support.

customer

The problem is solved.

Troubleshoot a problem 99

Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1

Go to step 2. Load the correct

a Check if you are printing on the correct paper.

b Print the document.

Is the document printed on the correct paper?

Step 2

a Depending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control

panel. Navigate to:

> Paper > > Tray

Size/Type >

Conﬁguration

> > Paper

The problem is solved.

b Make sure that the settings match the paper loaded.

c Print the document.

Is the document printed on the correct paper?

Conﬁdential

Action Yes No

and other held documents do not print

paper size and paper type.

Contact

support.

customer

Step 1

a From the control panel, check if the documents appear in the

Held Jobs list. Note: If the documents are not listed, then print the

documents using the Print and Hold options.

b Print the documents.

Are the documents printed?

Step 2

The print job may contain a formatting error or invalid data. Delete the print job, and then send it again.

Are the documents printed?

The problem is solved.

Go to step 2.

Go to step 3.

Troubleshoot a problem 100

Action Yes No

Step 3

If you are printing from the Internet, then the printer may be reading the multiple job titles as duplicates.

For Windows users

a Open the Printing Preferences dialog.

b From the Print and Hold tab, click Use Print and Hold, and then

click Keep duplicate documents.

c Enter a PIN, and then save the changes.

d Send the print job.

For Macintosh users

a Save and name each job dierently.

b Send the job individually.

Are the documents printed?

Step 4

a Delete some held jobs to free up printer memory.

b Print the documents.

Are the documents printed?

The problem is solved.

Go to step 4.

Contact

support.

customer

The printer is not responding

Action Yes No

Step 1

Check if the power cord is connected to the electrical outlet.

Is the printer responding?

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Step 3

Check if the printer is on.

Is the printer on?

The problem is solved.

Turn on the switch or reset the breaker.

Go to step 4. Turn on the printer.

Go to step 2.

Go to step 3.

Lexmark B2236 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Conventions

Product statements

Learn about the printer

Finding information about the printer

Finding the printer serial number

Using the control panel

Understanding the status of the power button and indicator light

Selecting paper

Paper guidelines

Paper characteristics

Unacceptable paper

Selecting preprinted forms and letterhead

Storing paper

Supported paper sizes

Supported paper types

Supported paper weights

Selecting a location for the printer

Attaching cables

Loading paper and specialty media

Setting the paper size and type

Loading the tray

Loading the manual feeder

Installing the printer software

Adding printers to a computer

Networking

Connecting a mobile device to the printer

Connecting a computer to the printer

Checking the printer connectivity

Printing the Menu Settings Page

Secure the printer

Erasing printer memory

Restoring factory default settings

Statement of Volatility

Print

Printing from a computer

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

Printing from a mobile device using Lexmark Print

Printing from a mobile device using Mopria Print Service

Printing from a mobile device using AirPrint

Printing a font sample list

Placing separator sheets between copies

Canceling a print job

Adjusting toner darkness

Use printer menus

Menu map

Device

Preferences

Remote Operator Panel

Power Management

Anonymous Data Collection

Restore Factory Defaults

Maintenance

Out of Service Erase

About this Printer

Print

Layout

Setup

Quality

Image

Paper

Universal Setup

Media Types

Network Overview

Wireless

Ethernet

SNMP

IPSec

802.1x

Restrict external network access

Security

Login Methods

Public

Local Accounts