Lexmark 910 Service manual

Revised: March 24, 2006

Lexmark™ 910 Series
Photo Jetprinter™

• Table of Contents

•Start Diagnostics

4110-XXX

• Safety and Notices

• Trademarks

•Index

Lexmark and Lexmark with diamond
design are trade ma rks of Lexmark
International, Inc., registered i n the
United States and/or ot her countries.

4110-XXX

Editi on: March 24, 2006
The following paragraph does not apply to any country where such provisions are

inconsistent with local law: LEXMAR K INTERNATIONAL, INC. PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING , BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do
not all o w di sc la im er o f e x pres s o r i mpl i ed wa rr an tie s i n c ertai n t ra ns act ion s; t he refore, t hi s
statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are
periodically made to the info rmation herein; these changes will be incorpo rated in later
editions. Improvements or changes in the products or the programs described may be
made at any time.

Comments may be addressed to Le xmark International, Inc., Department D22A/032-2 ,
740 West New Circle Road, Lexington, Kentucky 40550, U.S.A or e-mail at
[e-mail]. Lexmark may use or distribute any of the
information you supply in any way it believes appropriate withou t incurring any obligation
to yo u.

Lexmark and Lexmark with diam ond design are trademarks of Lexmark International,
Inc. , registered in the Unit ed States and/or other countries. Photo Jetprinter is a
trademark of Lexmark Interational, Inc.

Other trademarks are the property of their respective owners.

© 2004 Copyright Lexmark International, Inc.
All rights reserved.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are
commercial computer software and documentation develope d exclusively at priva te
expense.

U.S.A. P/N 12G9405

Japanese P/N 12G9406

4110-XXX

Table of contents

Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Control panel and menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Control panel buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Maintenance approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Diagnostic information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Power-On Self Test (POST) sequence . . . . . . . . . . . . . . . . . . . . 2-1

POST symptom table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Sym p tom ta b le s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Maintenance station service check . . . . . . . . . . . . . . . . . . . . . . . 2-4

Operator panel button service check . . . . . . . . . . . . . . . . . . . . . . 2-5

LCD assembly display service check . . . . . . . . . . . . . . . . . . . . . . 2-5

Paper feed service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Paper path service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Power service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Print quality service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Transport carrier service check . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -12

Catastrophic error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Non-catastrophic error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Diagnostic aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Self test mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Repair informatio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Handling ESD-sensitive parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Removal procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Top cover assembly removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Control panel door assembly removal . . . . . . . . . . . . . . . . . . . . . 4-4

Card reader removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Print engine assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Base assembly removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Carrier assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

System board removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -10

Transport carrier motor removal. . . . . . . . . . . . . . . . . . . . . . . . . 4-12

iii

4110-XXX

Maintenance station removal . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14

Card reader door removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

ASF guide with spring removal . . . . . . . . . . . . . . . . . . . . . . . . . .4-17

Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Lubrication specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Parts catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

How to use the parts catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Assembly 1: Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Assembly 2: Electronics/carrier transport . . . . . . . . . . . . . . . . . . .7-4

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1

iv Service Manual

4110-XXX

Preface

This manual describes the 910 Series Photo Jetprinter (4110-XXX)
and contains maintenance procedures for service personnel. It is
divided into the following chapters:

1. Gene r al infor m ation contains a general description of the
printer and the maintenance approach used to repair it. Special
tools and test equipment are listed in this chapter, as well as
general environmental and safety instructions.

2. Diagnostic information contains an error indicator table,
symptom tables, and service checks used to isolate failing field
replaceable units (FRUs).

3. Diagnostic aids contains tests and checks used to locate or
repeat symptoms of printer problems.

4. Repair informa tio n provides instructions for making printer
adjustments and removing and installing FRUs.

5. Connector locations uses illustrations to identify the connector
locations and test points on the printer.

6. Preventive maintenance contains the lubrication specifications
and recommendations to prevent problems.

7. Parts catalog conta ins illustrations and part numbers for
individual FRUs.

Preface v

4110-XXX

Safety information

• This product is designed, tested and approved to meet strict

global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always
be obvious. Lexmark is not responsible for the use of other
replacement parts.

• The maintenance information for this product has been

prepared for use by a professional service person and is not
intended to be used by others.

• There may be an increased risk of electric shock and personal

injury dur ing disassem bly and ser v icing of this product.
Professional service personnel should understand this and take
necessary precautions.

Consignes de Sécurité

• Ce produit a été conçu, testé et approuvé pour respecter les

normes strictes de sécurité globale lors de l'utilisation de
composants Lexmark spécifiqu es. Les caractéristiques de
sécurité de certains éléments ne sont pas toujours évidentes.
Lexmark ne peut être tenu responsable de l'utilisation d'aut res
pièces de rechange.

• Les consignes d'entretien et de réparation de ce produit

s'adressent uniquement à un personnel de m aintenance
qualifié.

• Le démontage et l'entretien de ce produit pouvant présenter

certains risques électriques, le personnel d'entretien qualifié
devra prendre toutes les précautions nécessaires.

vi Service Manual

4110-XXX

Norme di sicurezza

• Il pr odotto è stato progettato, testato e approvato in conformità a

severi standard di sicurezza e per l’utiliz zo con componenti
Lexmark specifici. Le caratteristiche di sicurezza di alcune parti
non sempre sono di immediata comprensione. Lexmark non è
responsabile per l’utilizzo di parti di ricambio di altri produttori.

• Le informazioni riguardanti la manutenzione di questo prodotto

sono indirizzate soltanto al personale di assistenza autorizzato.

• Durante lo smontaggio e la manutenzione di questo prodotto, il

rischio di subire scosse elettriche e danni alla persona è più
elevato. Il personale di assistenza autorizzato, deve, quindi,
adottare le precauzioni necessarie.

Sicherheitshinweise

• Dieses Produkt und die zugehörigen Komponenten wurden

entworfen und getestet, um beim Einsatz die weltweit gültigen
Sicherheitsanforderungen zu erfüllen. Die sicherheitsrelevanten
Funktionen der Bauteile und Optionen sind nicht immer
offensichtlich. Sofern Teile eingesetzt werden, die nicht von
Lexmark sind, wird von Lexmark keinerlei Verantwortung oder
Haftung für dieses Produkt übernommen.

• Die Wartungsinformationen für dieses Produkt sind

ausschließlich für die Verwendung durch einen
Wartungsfachmann bestimmt.

• Während des Auseinandernehmens und der Wartung des

Geräts besteht ein zusätzliches Risiko eines elektrischen
Schlags und körperlicher Verletzung. Das zuständige
Fachpersonal sollte entsprechende Vorsichtsmaßnahmen
treffen.

Safety i n fo rmat io n vii

4110-XXX

Pautas de Seguridad

• Este producto se ha diseñado, verificado y aprobado para

cumplir los más estrictos estándares de seguridad global
usando los componentes específicos de Lexmark. Puede que
las características de seguridad de algunas piezas no sean
siempre evidentes. Lexmark no se hace responsable del uso de
otras piezas de recambio.

• La in formaci ón sobre el mantenimiento de este producto está

dirigida exclusivamente al personal cualificado de
mantenimiento.

• Existe mayor riesgo de descarga eléctrica y de daños

personales durante el desmontaje y la reparación de la
máquina. El personal cualificado debe ser conscien te de este
peligro y tomar las precauciones necesarias.

Informações de Segurança

• Este produto foi concebido, testado e aprovado para satisfazer

os padrões globais de segurança na utilização de componentes
específicos da Lexmark. As funções de segurança de alguns
dos componentes podem não ser sempre óbvias. A Lexmark
não é responsável pela utilização de outro s component es de
substituição.

• As informações de segurança relativas a este produto

destinam-se a profissionais destes serv iços e não devem s er
utilizadas por outras pessoas.

• Risco de choques eléctricos e ferimentos graves durante a

desmontagem e manutenção deste produto. Os profissionais
destes serviços devem estar avisados deste facto e tomar os
cuidados necessári os.

viii Service Manual

4110-XXX

Informació de Seguretat

• Aquest producte està dissenyat, comprovat i aprovat per tal

d'acomplir les estrictes normes de seguretat globals amb la
utililització de components específics de Lexmark. Les
característiques de seguretat d'algunes peces pot ser que no
sempre siguin òbvies. Lexmark no es responsabilitza de l'us
d'altres peces de recanvi.

• La informació pel manteniment d’aquest producte està

orientada exclusivament a professionals i no està destinada a
ningú que no ho sigui.

• El risc de xoc elèctric i de danys personals pot augmentar

durant el procés de desmuntatge i de servei d’aquest producte.
El personal professional ha d’estar-ne assabentat i prendre les
mesures convenients.

Safe ty inform at ion ix

4110-XXX

x Service Manual

4110-XXX

1. Gen e r a l in for matio n

The Lexmark™ 910 Series Photo Jetprinter™ (4110-XXX) is a small
personal inkjet printer specifically for standalone photographic
printing. The photoprinter incorporates a new photo control operator
panel into the cover and slots to support the compact flash and
smar t media.

.

General information 1-1

4110-XXX

Control panel and men u

Using the control pa nel

The control panel has a blue-LED-backlit power button. The card
reader bezel has a single blue LED to indicate memory card inserted
and memory card activity . As soon as a memory card is inserted and
while the card remains inserted, the LED is lit solid. When the card is
being actively read from or written to, the LED should blink at the
prescribed rate.

Control panel buttons

Buttons Functions

Power Tur ns on power. At power up, the printer turns on the

card reader LED and the co lor gr aphic s LCD . The car d
reader LED is on during power up, changing to of f
when the card reader is accessible for memory card
insertion.

Start Starts the selected operation. Us e this button to select

1-2 Service Manual

color or mono printing from the Phot o m enu.

4110-XXX

Buttons Functions

Up arrow
Down arrow

Left arrow
Right arrow

Resize Sets the image siz e of photos in the Photo Selecti on

Number of Prints Changes the number of copies to print.
Rotate Rotates the image in the LCD di splay by 90° CCW f or

Select Selects photos in Photo mode and cancels the

Print Preview Shows how photos will print on the page.
Stop/Clear Cancels a print job bef ore it begins printing.
Menu Enters/exits the menus.

Navigates menu items on the LCD.

Btowses and choose options on the LCD

mode. In Photo Crop mode, the button changes the
zoom of the ROI. The Region of Intere st is a portion of
a photo or an image that is ide ntified by a green
outline . For photos, it is t he portion of the pho to that
displays based on the curre n t phot o size select ion.
Also used with the Resize button when croppi ng
photos and for indicating the regi on to print.

each time the button is pressed. Also used to rotate
the ROI when in the Crop function of the Photo mode
menu.

displayed photo when pres sed again.

General information 1-3

4110-XXX

Print qua li ty

Mono print reso lu t ion:

Quick - 300 x 600 dpi
Normal - 600 x 600 dpi
Photo - 1200 x 1200 dpi

Color print resol ut i on:

Quick - 600 x 600 dpi
Normal - 1200 x 1200 dpi
Photo - 4800 x 1200 dpi

Power consumption

Printing - 13.08 Watts
Idle - 8.5 Watts
Sleep - 6.6 Watts

Maintenance approach

The diagnostic information in this manual leads you to the correct
field replaceable unit (FRU) or part. Use the error indicator charts,
symptom index, service checks, and diagnostic aids to determine
the symptom and repair the failure. Begin with “Start” on page 2-1.

This printer can be serviced without being connected to a host
computer.

After you complete the repair, perf orm tests as needed to verify the
repair.

1-4 Service Manual

4110-XXX

Abbreviations

CIS Contact Image Sensor
CSU Customer Setup
EOF End of Forms
ESD E lectr ostatic Discharge
FRU F ield Replac eable Unit
HV High Voltage
LCD Liquid Crystal Display
LED Light-Emitting Diode
LV Low Voltage
NVRAM Nonvolatile Random Access Memory
OEM Original Equipment Manufacturer
POST Power-On Self Test

ROI Region of Interest
V ac Volts alternating current
V dc Volts direct current

General information 1-5

4110-XXX

1-6 Service Manual

4110-XXX

2. Diagnostic information

Start

Use the post symptom table, symptom tables, and service checks in this
chapter to determine the printer failure.

Power-On Self Test (POST) sequence

Plug the printer in and check for a correct POST operation by
observing the following:

1. The Power button light turns on.

2. The LCD turns on and displays “Lexmark.”

3. The carrier moves off the maintenance station and then returns.

4. The paper feed motor cycles and then turns off.

Note: After the above sequence occurs, the power button light and
LCD remain on.

If your printer complete s POST with no errors, g o to the “Sympto m tabl es”

on page 2-2

If your printer does not complete POST, locate the sympt om in the following
table and tak e the appropriate actio n.

, locate the symptom and take the appropriate action.

POST symptom table

Symptom Action

No motors run Go to the “Power service chec k” on

page 2-8.

Paper feed gears do not turn Go to the “Paper feed service

check” on page 2-6.

• Carrier does not move

• Carrier slams side frame

• Blank display

• All diamonds displayed af ter POST

• Display diff ic u lt to re ad

• Display OK, buttons do not function

• One or mor e buttons do not f unction

Go to the “Transport carrier service

check” on page 2-10.

Go to the

service check” on page 2-5

“LCD assembly disp lay

.

Diagnostic information 2-1

4110-XXX

Symptom tables

Locate the symptom in the following tables and take the appropriate
action.

Transport carrier problems

Symptom Action

• No carrier movement

• Slow carrier movement

• Carrier stops

• Carrier slam s si de frame

Go to the “Transport carrier service

check” on page 2-10.

Communications problems

Symptom Action

Printer not communicating with
host computer.

Check the USB connec tion (connec tor
J2). If the connection is good and
problem persists, repl ace the system
board. Go to “System board removal”

on page 4-10.

Maintenance station problems

Symptom Action

• F ails to cap the printhead

• F ails to clean the printhead

Go to the “Maintenance station

service check” on page 2-4.

2-2 Service Manual

4110-XXX

Paper feed problems

Symptom Action

• Fails to pick pape r

• Picks more than one sheet of

paper

• Picks paper but fails to feed

• Paper jams

• Paper fails to exit

• Noisy paper feed

Paper skews Go to the “Paper path service check”

Go to the “Paper feed service chec k”

on page 2-6.

on page 2-8.

Power prob le ms

Symptom Action

No po we r in printe r Go to t h e “Power service check” on

page 2-8.

Print quality problems

Symptom Action

• Voids in characters

• Light print

• Prints off the page

• Fuzzy print

• Carrier moves but does not print

• Printhead drying prematur ely

• Excessive ink flow (Floodi ng)

• Horizontal banding

Go to the “Prin t qu a lit y service c heck ”

on page 2-9.

• Ink smearing

• Vertical streaks on paper

• Print lin e s crow ded

Go to the “Paper feed service chec k”

on page 2-6.

Diagnostic information 2-3

4110-XXX

Service checks

Maintenance station service check

The maintenance station has two functions:

1. Cleans the printhead nozzles during the print operation.

2. When the printer is not in use, it seals the printhead to prevent
the nozzles from drying.

Parts / FRUs Action

1 Maintenance

Station Assembly

2 Wiper A worn wiper causes degraded print quality just

3 Cap A worn cap causes the printhead nozzles to dry

As the carrier moves to the right over the
maintenance station, a slot on the bottom of the
carrier engages a tab on the sled of the
maintenance station causing the cap to rise and
seal the printhead. Car rier movement to the le ft
will uncap the printhead. The wiper cleans the
printhead nozzl es as the carrier leav es the
maintenance station. The wiper cleans the
printhead only when the carrier is moving to the
left. There should be no wiping action of the
printhead nozzles when the carrier is moving to
the right. After the cleaning operation is complete,
a tab on the maintenance station engages a tab
on the carrier, causing the wiper to lo wer.

Check the m aintenance station f or worn or brok en
parts.

after a maintenan ce cleaning. Check for loose or
worn wiper.

and clog. Check for loose or worn cap.

2-4 Service Manual

4110-XXX

Operator panel button service check

Parts / FRUs Action

1Buttons

System Board

If th e LC D displ ay i s O K , bu t t h e button s do not
function, go to the “POST symptom table” on

page 2-1 and run the button test. If any of the

buttons fail, replace the control panel door
assembly. If the symptom remains, replace the
system board.

LCD assembly display service check

Parts / FRUs Action

1 LCD Assembly

System Board

T o chec k the LCD, go to “POST symptom ta ble” on

page 2-1 and run the LCD test.

If the LCD assembly is blank and the printer
completes POST, check the system board cable
J11 connector. If the connector is correctl y
installed and the problem persists, replace control
panel door assembly. Go to “Control panel door

assembly removal” on page 4-4. If replacing the

control panel door assem bly does not correct the
problem, r eplace the syste m boar d. G o to “System

board removal” on page 4-10.

Diagnostic information 2-5

4110-XXX

Paper feed service check

If the printer does not have paper jams, continue with this service
check. If the printer has a paper jam, examine it for the following
before you begin the service check:

• Check the entire paper path for obstructions.

• Be sure not to overfill the sheet feeder.

• Be sure the correct type of paper is being used.

• Check for static in the paper.

Parts / FRUs Action

1 System Board Check for approximately 30 V dc between pi ns 1

and 2 at connector J251 on the system board. If
the volt age is incorrect, replace the system boar d.
Go to “System board removal” on page4-10. If
correct, check for motor pins shorted to the motor
housing. If you f ind a shorted pin, replac e the print
engine assembly. Go to “Print engine assembly

removal” on page 4-6.

2-6 Service Manual

4110-XXX

Parts / FRUs Action

2 Paper F eed Motor

Print Engine
Assembly
System Board

A noisy or chattering motor or a motor that fails to
turn, can be caused by:

• An open or short in the motor

• An open or short in the motor driver on the

system board

• A bind in the paper feed mechanism

Check fo r motor pins shorted to the motor
housing. If you fi nd a shorted pin, repl ace the prin t
engine assembly. Go to “Print engine assembly

removal” on page 4-6.

With the paper feed motor cable disconnected
from the system board, check f or approx imately 20
ohms between pins 1 and 2 on the motor cable. If
correct, plug in the printer and check the voltage
reading on connector 251, pins 1 and 2 for
approximately 30 volts. If the voltage reading is
incorrect, replace the system board. Go to

“System board remo val” on page 4-10.

Although the paper feeds in a forw ard direction
only, the paper feed motor turns in two directio ns.
If the paper feed m otor turns in one direction only,
replace the system boar d. Go to “System board

removal” on page 4-10.

Binds in the paper feed motor or gear train can
cause intermittent false paper j am errors. Rem ove
the paper feed motor and check the shaft for
binds. Also check for loose or worn motor gear.

3 Gears Check for binds in the gear train and paper feed

mechanism by rotating the large feed roll by hand.
If you notice a bind, isolate it by removing one of
the small idler gears on t he inside of the left side
frame. If any worn or binding gears or rollers are
found, repl ace the print engine assembly. Go to

“Print engine assembly removal” on page 4-6.

4 Paper Path Perform the “P aper path service check” on

page 2-8, starting at step 1.

Diagnostic information 2-7

4110-XXX

Paper path service check

Examine the printer for the following before you begin this service
check:

• Check the entire paper path for obstructions.

• Be sure the paper guides are not worn or broken and are

positioned against the paper without binding or buckling the
paper.

• Be sure the correct type of paper is being used.

• Be sure the printer is installed on a flat surface.

Parts / FRUs Action

1 Large and Small

Feed Roller s

2 Small Feed Rol ler

Springs

3Exit Roller

Star Rolle rs
Exit Drive Belt
and Tensioner

4 Sheet Feeder Check the following for wear or damage:

5 End-of-Forms

Flag & Spring

Check for wear and binds.

Check for damage.

Check for wear and binds.

• Paper pick assembly

• All parts inside the left and righ t edge guides.

Check for binds or damage.

Power service check

Parts / FRUs Action

1 Power Supply Check vo lt age reading of 30 V dc.

If incorrect voltage or no vol tage, replace the
power supply.

2-8 Service Manual

4110-XXX

Parts / FRUs Action

2 Printhead Cable

USB Cable

3 System Board If the symptom has not changed, replace the

Unplug the printer. Disconnec t the pri nthead cab le
and plug in the printer. Look for a symptom
change. Check the failing part for shorts and
replace as necessary. Repeat this procedure for
the USB cable.

system board.

Print quality service check

Parts / FRUs Action

1 Print Cartridge Be sure the printer contains good print cartridges.
2 Printhead Carrier

Assembly

3 Printhead

Cartridge

Reseat the printhead cab le on the system board
and check the following parts for wear or damage:

• Print Cartridge Latch

• Latch Spring

• Carrier

Clean the print nozzles when you suspect the
nozzles are clogged or if the characters ar e not
printing completely. When you clean the print
nozzles, a test li nes pri n t so you can see if the
cleaning process was successful .

To clean the nozzles, go to

page 3-1

down arrow to the clean (nozzle check).

4 Printhead Cable Check the gold-plated contacts , on th e e nd of th e

cable that connect to the carrier, f or di rt and wear.
Use only a clean dry cloth to clean the contacts.
Also check t he ca ble f or d amage . You may need to
remove the cable from the carrier to inspect it.

5 Maintenance

Station

Intermittent nozzl e f ailur es c an be caused b y worn
parts in the maintenance station. Perform the

“Maintenance station service check” on page 2-4,

and then return to this check.

. Enter the self test mode and press the

“Self te s t mode” on

Diagnostic information 2-9

4110-XXX

Parts / FRUs Action

6 Paper Feed Ink smudging and sm eari ng can be caused by

paper problems or problems in the paper feed
area.

Check the following:

• Correct typ e of paper is being used.

• Paper f or cu rl or wrinkle s.

• Feed r oll ers for wear, dirt, or looseness.

• Gears for wear or binds.

• Paper path for obst ructions.

7 Transport Blurred print and voids can be caused by

problems in the transport area. Check the
following:

• Transport belt for w ear and f ull engag ement int o
the ca rrie r gr ip.

• Carrier guide rod for wear or dirt.

• Carrier to carrier fr am e engagement should be

lubricated with grease P/N 99A0394.
Lubricate the carrier guid e rod and carrier fr ame
on both sides where the two top bearing
surfaces ri de on the f rame.

• Idler pulley parts for wear, damage, or
looseness.

Transport carrier service check

Parts / FRUs Action

1 Transport Carrier

Motor

Check the motor f or binds, or loos e motor pulley.
Disconnect the t ransport motor J250 from the

system board. Check for approximately 14 ohms
between pins 1 and 2 on the motor cable and for
shorted motor pins. If the reading is incorrect,
replace the print engi ne assembly. Go to “Print

engine assembly removal” on page 4-6.

2-10 Service Manual

If the failure remains, replace the system boa rd.
Go to “System board removal” on page4-10.

4110-XXX

Parts / FRUs Action

2 System Board Check connector J250 on the system board and

check for a app rox imat ely 30 V d c on pins 1 and 2.
If incorrect, re place system board. Go to “System

board removal” on page 4-10.

3 Ink Carrier

Assembly

4 Carrier Guide

Rod

5 Tra nsport Carrier

Belt
Idler Pulle y Parts
Carr ie r Frame

6 Printhead Cable Be sure all connect ors are fully seat ed. Check the

7 Maintenance

Station

Check the ink car rier assemb ly.

Clean the carrier rod.
Note: L ubricat e the rod and t he carrier r od bearing

surface.
Check for worn, loose or broken parts. Check for

obstructions blocking carrier movement.
Carrier to carrier frame engagement should be

lubricated with grease P/N 99A0394.

cables for damage.

A problem wi th the mai ntenanc e stat ion c an c ause
carrier mov emen t pro b lems at the ri ght mar gin. Go
to the “Maintenance station service check” on

page 2-4.

Diagnostic information 2-11

4110-XXX

Error codes

Catastrophic error

In this state, the printer is in an error mode such that operation
cannot continue. These errors affect the entire printer. The LCD is
on and operating. An error message is displayed on the LCD. The
printer accepts data, but discards it and does not respond.

Catastrophic error list

Code Name Description Action

0000 NVRAM R/W Error detected in

reading or writing
NVRAM

0001 Memory

Failure

Unable to initialize
memory

Unplug the printer;
wait a few seconds,
then plug the printer
back in and turn the
power on. If the error
remains, clean the
NVRAM by pressing
the Down button and
Menu button
simultaneously. The
“Self Test Menu”
appears; select Clean
NVRAM. If the error
continues, replac e the
system board.

Unplug the printer;
wait a few seconds,
then plug the printer
back in and turn the
power on. If the error
remains, clean the
NVRAM by pressing
the Down button and
Menu button
simultaneously. The
“Self Test Menu”
appears; select Clean
NVRAM. If the error
continues, replac e the
system board.

2-12 Service Manual

4110-XXX

Code Name Description Action

0002 Hardware

Failure

0003 ROM

Checksum
Error

General hardware
failure (unable to
localize failure to a
specific system)

Corrupted ROM Unplug the printer;

Unplug the printer;
wait a few seconds,
then plug the printer
back in and turn the
power on. If the err or
remains, clean the
NVRAM by pressing
the Down but ton and
Menu button
simultaneously. The
“Self Test Menu”
appears; sele ct Clean
NVRAM. If the er ror
continues , repl ace the
system board.

wait a few seconds,
then plug the printer
back in and turn the
power on. If the err or
remains, clean the
NVRAM by pressing
the Down but ton and
Menu button
simultaneously. The
“Self Test Menu”
appears; sele ct Clean
NVRAM. If the er ror
continues , repl ace the
system board.

0200 Flash

Programming

Unable to program
flash memory

Unplug the printer;
wait a few seconds,
then plug the printer
back in and turn the
power on. If the err or
remains, clean the
NVRAM by pressing
the Down but ton and
Menu button
simultaneously. The
“Self Test Menu”
appears; sele ct Clean
NVRAM. If the er ror
continues , repl ace the
system board.

Diagnostic information 2-13

4110-XXX

Non-catastrophic error

In this state, an error has occurred, but the printer can continue to
operate. You may need to intervene using a button press, or the
machine may time out and return to the Error! Reference source
not found state, depending upon the error. The printer will continue
to accept and respond to data until its buffers are full . In general, the
entire device is in the non-catastrophic error state, but only the
logical device with the error changes its behavior.

Non-catastrophic error list

Code Name Description Action

1003 Paper

Calibrate
Failure

1201 Print

Incomplete

1202 Data Error Incorrect data has

Failure in initializing or
calibrating DC paper
feed system.

The prin t ca r rier
stopped befor e all of
the data was used.

been sent from the
host PC to the printer.

Unplug the printer;
wait a few seconds,
then plug the printer
back in and turn the
power on. If the error
remains, check for
voltage
(approximately +5V)
on pin 2 of J15. If
okay, verify voltage at
the Encoder card as
well (same pin at
Encoder card end). If
there is no voltage at
J15-pin 2, change the
system board. If there
is no voltage at the
Encoder card en d, b ut
okay at J15, replace
the print engine.

Resend the print job.

Unplug the printer;
wait a few seconds,
then plug the printer
back in and turn the
power on. If the error
remains, rep lace USB
cable. If error
continues, replac e the
system board.

2-14 Service Manual

4110-XXX

Code Name Description Action

1203 Printhead

Short

1204 Printhead

Programming

1205 Mono TSR

Error

1206 Color Problem in color TSR

1207 Paper System

Error

Short test de t e ct ed
short-circuit in
printhead.

Unable to program
pseudo-random
printhead ID.

Problem is detected in
mono TSR circuit.
Cannot determine
printhead temperature.

circuit; TSR error.
Paper sys tem control

failure detected.

Replace print
cartridge(s).

Replace print
cartridge(s).

Replace print
cartridge(s).

Replace print
cartridge(s).

Clear the paper path.
Unplug the printer;
wait a few seconds,
then plug the printer
back in and turn the
power on. If the err or
remains, clean the
NVRAM by pressing
the Down but ton and
Menu button
simultaneously. The
“Self Test Menu”
appears; sele ct Clean
NVRAM. If the er ror
continues , repl ace the
system board.

2200 Scan Carrier

Stall

The scan carrier has
stalled.

Diagnostic information 2-15

Unplug the printer;
wait a few seconds,
then plug the printer
back in and turn the
power on. If error
remains, check all
connections to the
scanner. If
connections are okay
and error continues,
replace the syst em
board.

4110-XXX

2-16 Service Manual

4110-XXX

3. Diagnostic aids

Self test mode

To enter the Self Test mode press the up arrow and Menu
simultaneously. The Self Test menu screen is displayed.

USB serial number - To view the USB serial number, press and hold
the up arrow and Menu buttons simultaneously . The serial number
is displayed for fi ve seconds. Displa y is then returned to the Self Test
menu.

LCD/LED button test - Verifies the operation of the LCD, the
illumination of the LED’s, and the functionality of the buttons on the
control panel.

Media card test - Tests various memory cards in accordance with
onscreen instructions.

External USB test - Verifies the enumeration with the device
attached to external USB port (DPS port) directly through the USB.
A message is displayed reporting “Success” or “Failure” of test
results. Press Cancel on all message screens to return the display
to the Test menu.

Clean (Nozzle Check) - Prints the Nozzle Cleaning page. Returns to
the Test menu when finished.

NVRAM dump - Prints the contents of the flash NVRAM. Display is
then returned to the Test menu. Press Cancel during printing to stop
the job, eject paper, and return the display to the Test menu.

Clean NVRAM - Clears the non protected area of the Flash­emulated NVRAM by restoring values to default or initializing the
values to 0x00s or 0xFFs. When selected, displays a “Clearing”
message. If the function ends successfully a “Success” message is
display e d . Press Cancel on all message screens to return the
display to the Test menu.

SRAM test - Verifies all the address buses and data buses that
connect to the SRAM area work correctly , performs the read/write of
data to the SRAM area with all the address buses and data buses.

Diagnostic aids 3-1

4110-XXX

While checking, a “Testing” message is displayed. After that a
“Success” mess age is displayed for three seconds, or a “Failure”

message is displayed until Cancel is pressed.
Media sensor test - The media sensor is read for the current paper

type. A message displays the paper type detected. If no paper is
present, a message indicating “none” is displa yed. Press Cancel on
all message screens to return the display to the Test menu.

Last USB connect speed - The status and/or connection speed of
the USB connection is shown.

Show font - Displays all the characters of the font set in both white
and dark gray. Use the up arrow and down arrow buttons to navigate
through the font set. Press Ca ncel on all message screens to return
the display to the Test menu.

Show strings - This menu item is reserved for future use for
displaying strings available in the machine.

3-2 Service Manual

4110-XXX

4. Rep a ir in fo r m a t i on

This chapter explains how to make adjustments to the printer and
how to remove defective parts.

CAUTION: Read the following before handling electronic parts.
When working on the printer, always unplug the printer from the
electrical outlet. High voltage is present in the power supply as long
as it is plugged into the electrical outlet.

Handling ESD-sensitive parts

Many electronic products use parts that are known to be sensitive t o
electrostatic discharge (ESD). To prevent damage to ESD-sensitive
parts, follow the instructions below in addition to all the usual
precautions, such as turning off power before removing logic boards:

• Keep the ESD-sensitive part in its original shipping container

(a special “ESD bag”) until you are ready to install the part into the printer.

• Mak e the few er po ssi b le movem ents with your body t o preven t an increase

of static electricity from clothing fibers, carpets, and furniture.

• Put th e E SD wri st strap on your w rist . C on nect the w ris t band to the system

ground point. This discharges any static electricity in your body to the
printer.

• Hold the ESD-sensitive part by its edge connector shroud (cover); do not

touch its pin s . If y ou are rem oving a plugga ble module , use t he correct tool.

• Do not place the ESD-sensitive part on the printer cover or on a metal

table; if you need to put down the ESD-sensitive part for any reason, first
put it into its special bag.

• Printer covers and metal tables are electrical grounds. They increase the

risk of damage because they make a discharge path from your body
through the ESD-sensitive part. (Large metal objects can be discharge
paths without being grounded.)

• Prevent ESD-sensitive parts from being accidentally touched by other

personnel. Install printer covers when you are not working on the printer,
and do not put unprotected ESD-sensitive parts on a table.

• If possible, keep all ESD-sensitive parts in a grounded metal cabinet

(case).

• Be careful in working with ESD-sensitive parts when cold weather heating

is used because low humidity increases static electricity.

Repair information 4-1

4110-XXX

Removal proced ur e s

The following procedures are arranged according to the name of the
printer part discussed. Unplug the power cord before removing any
parts.

Top cover assembly removal

1. Depress tab (A) and remove paper support.

4-2 Service Manual

4110-XXX

2. Remove four screws (B).

3. Lift cover and disconnect cables (C) from system board.

Repair information 4-3

4110-XXX

4. Release tabs (D) and remove top cover.

Control panel door assembly removal

1. R e m o ve top cover asse m b ly.

2. Disconnect two springs (A) and remove two screws (B).

3. Remove control panel door assembly and cable.

Note: Routing of cables.

4-4 Service Manual

4110-XXX

Card reader removal

1. Remove top cover assembly.

2. Remove control panel door assembly.

3. Remove two screws (A).

4. Remove card reader.

Note: Routing of cables.

Repair information 4-5

4110-XXX

Print engine assem b l y remo val

1. R e m o ve top cover asse m b ly.

2. Remove eight scre ws (A).

3. Lift and remove exit feed roller assembly (B).

4-6 Service Manual

4110-XXX

4. Depress tab (C) on small feed roller.

5. Lift and remove print engine.

Base assembly removal

1. Remove top cover assembly.

2. Remove print engine.

3. Remove base assembly.

Repair information 4-7

4110-XXX

Carrier assembly removal

1. R e m o ve top cover asse m b ly.

2. Remove print engine.

3. Remove carrier shaft retainer clips (A).

4. Disconnect carrier cables.

5. Remove carrier shaft out the left side.

4-8 Service Manual

4110-XXX

6. Disconnect encoder strip (B).

7. Depress belt tensioner (C) and remove belt (D).

8. Remove the carrier assembly.

Repair information 4-9

4110-XXX

System board removal

1. R e m o ve top cover asse m b ly.

2. Remove print engine.

3. Disconnect media sensor from connector J1(A).

4. Remove screw (B) from media sensor bracket.

4-10 Service Manual

4110-XXX

5. Pry tab (C) loose with a screwdriver.

6. Remove media sensor bracket.

7. Disconnect all cables from system board.

Repair information 4-11

4110-XXX

8. Remove three screws (D).

Warning: When removing the system board, be careful not to
damage the end-of-forms flag (E).

9. Lift and remove system board.

Transport carrier motor removal

1. R e m o ve top cover asse m b ly.

2. Remove print engine.

3. Disconnect transport carrier motor from connector J250.

4. Remove carrier shaft.

5. Depress belt tensioner and remove belt from transport carrier
motor gear.

4-12 Service Manual

4110-XXX

6. Remove two screws (A) from transport carrier motor.

7. Remove transport carrier motor.

Repair information 4-13

4110-XXX

Maintenance station removal

1. R e m o ve top cover asse m b ly.

2. Remove print engine.

3. Depress three tabs (A).

4-14 Service Manual

4110-XXX

4. Release maintenance station from slots (B) by pulling forward
and downward.

Repair information 4-15

4110-XXX

Card reader door removal

1. Depress two tabs (A).

2. Lift and remove.

4-16 Service Manual

4110-XXX

ASF g uide with spring removal

1. Flex ASF guide and remove tab (A) from hole.

Repair information 4-17

4110-XXX

2. Remove guide and spring.

3. When reinstalling, ensure the spring goes back into hole (B).

4-18 Service Manual

4110-XXX

5. Connector locations

System board

Connector Description

J1
J2
J3
J6
J7
J8
J9
J11
J12
J15
J250
J251
S1

Media Sensor Pins 1 & 3 - 5 Vol ts
USB
Carrier
Card Reader/PictBridge Pin 2 - 5 Volts
Carrier
Carrier
Card Reader/PictBridge
Control Pane l/ LCD
Card Reader/PictBridge
Paper Feed Encoder Dial
Tran sport Carrier Motor Pins 1 & 2 - 30 Volts
Paper F eed Motor Pins 1 & 2 - 30 Vol ts
Access Door Sensor

Approximate
voltage

PS1

EOF

Connector locations 5-1

4110-XXX

5-2 Service Manual

4110-XXX

6. Preventive maintenance

This chapter contains the lubrication specifications. Follow these
recommendations to prevent problems and maintain optimum
performance.

Lubrication specifications

Lubricate only when parts are replaced or as needed, not on a
scheduled basis. Use grease P/N 99A0394 to lubricate the following:

• All gear mounting studs.

• The left and right ends of the large feed roller at the side frames.

• Both ends of the sheet feeder pick roll shaft at the side frames.

• The carrier to carrier frame engagement.

• The carrier guide shaft, and carrier guide shaft bearings.

• Both ends of the exit roller shaft.

Preventive maintenance 6-1

4110-XXX

6-2 Service Manual

4110-XXX

7. Parts catalog

How to use the parts catalog

• SIMIL AR ASSEMBLIE S: If tw o a sse mblies contain a majority of

identical parts, they are shown on the same list. Common parts
are shown by one index number. Parts pertaining to one of the
other assemblies are listed separately and identified by
description.

• NS: (Not Shown) in the Asm-Index column indicates that the

part is procurable but is not shown in the illustration.

Parts cata log 7-1

4110-XXX

Assembl y 1: Co ver s

7-2 Service Manual

4110-XXX

Assembly 1: Covers

Asm­Index

1-1 56P2757 1 Cover, control panel Dutch (001, 003)
1-1 56P2758 1 Cover, control panel English (001, 003)
1-1 56P2759 1 Cover, control panel French (001, 003)
1-1 56P2760 1 Cover, control panel German (001, 003)
1-1 56P2761 1 Cover, control panel Greek (001, 003)
1-1 56P2762 1 Cover, control panel Italian (001, 003)
1-1 56P2763 1 Cover, control panel Japanese (001,

1-1 56P2764 1 Cover, control panel Korean (001, 003)
1-1 56P2765 1 Cover, control panel Polish (001, 003)
1-1 56P2766 1 Cover, control panel Port/Brazil (001,

1-1 56P2767 1 Cover, control panel S. Chinese (001,

1-1 56P2768 1 Cover, control panel Spanish (001, 003)
1-1 56P2769 1 Cover, control panel T. Chinese (001,

1-1 56P2770 1 Cover, control panel Russian (001, 003)
1-2 56P2754 1 Door, card reader access (001, 003)
1-3 56P2612 1 Paper support (001, 003)
1-4 56P2753 1 Panel, control with LCD and door (001,

1-5 56P2772 1 Guide, ASF with spring (0 01, 003)
1-6 56P2755 1 Cover, top assembl y (001, 003)
1-7 56P2751 1 Base, printer assem bly (001)
1-7 56P3841 1 Base, printer assem bly (003)
NS 56P2796 1 Pad, ink (001, 003)
NS 56P2771 1 Badge, P915 model number (001, 003)
NS 7373900 1 Plain package B/M includes: carton,

NS 7373997 1 Plain package B/M includes: carton,

NS 7374001 1 Plain package B/M includes: carton,

Part
Number

Units Description

003)

003)

003)

003)

003)

cushion, set , and se aling tape USA (001,

003)

cushion, set, and sealing tape EMEA
(001, 003)

cushion, se t, and sea ling tape APG (001,

003)

Parts cata log 7-3

4110-XXX

Assembly 2: Electronics/carrier transport

7-4 Service Manual

4110-XXX

Assembly 2: Electronics/carrier transport

Asm­Index

2-1 56P2750 1 Board, system (001, 003)
2-2 21G0175 1 Print engine (001, 003)
2-3 13D0400 1 Power suppl y 120V (001, 003)
2-4 56P2752 1 Card reader (001)

2-4 56P3842 1 Card reader (003)
2-5 56P2611 1 Complete carrier with belt and cable

2-6 56P2617 1 Maintenance station (001, 003)

NS 13D0401 1 Power suppl y HV 220V (001, 003)

NS 13D0403 1 Power supply LV 100V LAD (001, 003)

NS 13D0402 1 Power suppl y 100V (001, 003)

NS 21B0101 1 Cord, line UK/Ireland/Hong Kong

NS 21B0102 1 Cord, line Germany/Isreal/Russia/

NS 21B0103 1 Cord, line Argentina (0 03)

NS 21B0104 1 Cord, line Aust ralia (003)

NS 21B0105 1 Cord, line South Africa (003)

NS 21B0106 1 Cord, line Peru (only) (003)

NS 21B0107 1 Cord, line China (003)

NS 21B0108 1 Cord, line Kor ea (003)

NS 21B0109 1 Cord, line India (003)

Part
Number

Units Description

(001, 003)

(003)

Poland/Spain/Chile /Asia (003)

Parts cata log 7-5

4110-XXX

7-6 Service Manual

4110-XXX

Index

A

abbreviations 1-5

B

buttons

1-3

menu
number of prints

1-2

power
print preview

1-3

resize

1-3

rotate

1-3

select

1-2

start
stop/clear

1-3

1-3

1-3

C

connector locat ions 5-1
connectors

system board

5-1

D

diagnostic information 2-1

E

error codes

catastrophic error
non-catastrophic error

ESD-sensitive parts

2-12

2-14

4-1

G

general information 1-1

H

how to use the parts catalog 7-1

L

lubrication specifications 6-1

M

maintenance approach 1-4

P

part number index X-3
parts catalog

covers

7-2

electronics

POST

2-1

power consumption
preventive maintenance
print quality

7-4

1-4

6-1

1-4

R

removals

ASF guide with spring
base assembly
card reader
card reader door
carrier assembly
maintenance stati on
print engine assembly
system board
top cover assembly
transport carrier motor

repai r in fo rmation

handling ESD-sensiti ve parts

4-7

4-5

4-16
4-8

4-14

4-10

4-2

S

safet y in formation vi
self test mode
service checks

LCD assembly display
maintenance stati on
operator panel button
paper feed
paper path
power
print quality

transport carrier
symptom table (POST)
symptom tables

communications problems

maintenance stati on problems

3-1

2-4

2-6
2-8

2-8

2-9

2-10

2-1

4-17

4-6

4-12

4-1

2-5

2-5

2-2

2-2

Index X-1

4110-XXX

paper feed proble ms 2-3
power problems
print quality problems

2-3

2-3

X-2 Service Manual

4110-XXX

Part number index

P/N Description Page

13D0400 Power supply 120V (003) . . . . . . . . . . . . . . . . . . . . 7-5

13D0401 Power supply HV 220V (001, 003) . . . . . . . . . . . . . 7-5

13D0402 Power supply 100V (001, 003) . . . . . . . . . . . . . . . . 7-5

13D0403 Power supply LV 100V LAD (001, 003). . . . . . . . . 7-5

21B0101 Cord, line UK/Ireland/Hong Kong (003). . . . . . . . . 7-5

21B0102 Cord, line Germany/Isreal/Russia/Poland/Spain/Chile/

Asia (003) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

21B0103 Cord, line Argentina (003) . . . . . . . . . . . . . . . . . . . . 7-5

21B0104 Cord, line Australia (003) . . . . . . . . . . . . . . . . . . . . 7-5

21B0105 Cord, line South Africa (003). . . . . . . . . . . . . . . . . . 7-5

21B0106 Cord, line Peru (only) (003). . . . . . . . . . . . . . . . . . . 7-5

21B0107 Cord, line China (003) . . . . . . . . . . . . . . . . . . . . . . . 7-5

21B0108 Cord, line Korea (003) . . . . . . . . . . . . . . . . . . . . . . . 7-5

21B0109 Cord, line India (003). . . . . . . . . . . . . . . . . . . . . . . . 7-5

21G0175 Print engine (001,003) . . . . . . . . . . . . . . . . . . . . . . . 7-5

56P2611 Complete carrier w/belt and cable (001, 003) . . . . . 7-5

56P2612 Paper support (001, 003) . . . . . . . . . . . . . . . . . . . . . 7-3

56P2617 Maintenance station (001, 003) . . . . . . . . . . . . . . . . 7-5

56P2750 Board, system (001,003). . . . . . . . . . . . . . . . . . . . . . 7-5

56P2751 Base, printer assembly (001) . . . . . . . . . . . . . . . . . . 7-3

56P2752 Card reader (001) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

56P2753 Panel, control with LCD and door (001, 003) . . . . . 7-3

56P2754 Door, card reader access (001, 003) . . . . . . . . . . . . . 7-3

56P2755 Cover, top assembly (001, 003) . . . . . . . . . . . . . . . . 7-3

56P2757 Cover, control panel Dutch (001, 003). . . . . . . . . . . 7-3

56P2758 Cover, control panel English (001, 003). . . . . . . . . . 7-3

56P2759 Cover, control panel French (001, 003) . . . . . . . . . . 7-3

56P2760 Cover, control panel German (001, 003) . . . . . . . . . 7-3

56P2761 Cover, control panel German (001, 003) . . . . . . . . . 7-3

56P2762 Cover, control panel Italian (001, 003). . . . . . . . . . . 7-3

56P2763 Cover, control panel Japanese (001, 003). . . . . . . . . 7-3

56P2764 Cover, control panel Korean (001, 003). . . . . . . . . . 7-3

X-

3

4110-XXX

56P2765 Cover, control panel Polish (001, 003) . . . . . . . . . . 7-3

56P2766 Cover, control panel Port/Brazil (001, 003) . . . . . . 7-3

56P2767 Cover, control panel S. Chinese (001, 003). . . . . . . 7-3

56P2768 Cover, control panel Spanish (001, 003) . . . . . . . . . 7-3

56P2769 Cover, control panel T. Chinese (001, 003). . . . . . . 7-3

56P2770 Cover, control panel Russian (001, 003) . . . . . . . . . 7-3

56P2771 Badge, P915 model number (001, 003). . . . . . . . . . 7-3

56P2772 Guide, ASF with spring (001, 003) . . . . . . . . . . . . . 7-3

56P2796 Pad, ink (001, 003) . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

56P3841 Base, printer assembly (003) . . . . . . . . . . . . . . . . . . 7-3

56P3842 Card reader (003). . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

7373900 Plain package B/M USA (001, 003) . . . . . . . . . . . . 7-3

7373997 Plain package B/M EMEA (001, 003). . . . . . . . . . . 7-3

7374001 Plain package B/M APG (001, 003) . . . . . . . . . . . . 7-3

X-4 Service Manual