Lexmark 90T7110 User Manual

Pro710 Series Quick Reference Guide

October 2012 www.lexmark.com

Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box

At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills.

printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer. The patented Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once. After this single use, the license to use the print cartridges and their contents terminates, and you agree to return them only to Lexmark for recycling. Replacement inkjet cartridge(s) sold without these terms are available through www.lexmark.com and may be refilled by you, or a third party, as the only cartridge alternative to be used with the licensed printer.

Go to www.lexmark.com/recycle. Follow instructions to request postage-paid bags. Bags usually arrive within 7–10 days.

Place the empty Lexmark-branded inkjet cartridge(s) in the postage-paid return bag , and then seal the bag. If you’re sending single-color tanks, we recommend that you send at least two at a time to maximize the environmental benefits.

Mail the bag to Lexmark’s recycling partner. The bag is preaddressed.

Important safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

Visit www.lexmark.com/recycle to learn more about recycling. Lexmark-branded cartridges are always made with all new parts, though components may contain

recycled material. For warranty returns, call 1-800-395-4039. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges

for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this

Contents 3

Important safety information.........................................................2

About your printer..........................................................................5

Finding information about the printer.................................................................................5

Minimizing your printer's environmental impact.................................................................5

Printer models................................................................................................................. .....5

Printer features....................................................................................................................6

Setting up the printer...........................................................................................................6

Understanding the parts of the printer..............................................................................12

Using the printer control panel..........................................................................................13

Using flash drives................................................................................................................14

Ordering and replacing supplies....................................................16

Ordering ink cartridges.......................................................................................................16

Replacing ink cartridges......................................................................................................1 6

Maintaining ink cartridges..................................................................................................18

Using the printer software............................................................19

Supported operating systems.............................................................................................19

Installing the printer software............................................................................................19

Using the Windows printer software.................................................................................20

Using the Macintosh printer software...............................................................................20

Printing.........................................................................................22

Printing a document...........................................................................................................22

Printing on both sides of the paper (duplexing) automatically..........................................22

Printing photos from a flash drive......................................................................................23

Printing documents from a flash drive...............................................................................23

Canceling print jobs........................................................................................................... .23

Printing from a mobile device............................................................................................24

Copying.........................................................................................25

Tips for copying............................................................................................................... ...25

Making copies.....................................................................................................................25

Making a two‑sided (duplex) copy automatically...............................................................25

Canceling copy jobs............................................................................................................26

Scanning.......................................................................................27

Tips for scanning.................................................................................................................27

Scanning to a local computer.............................................................................................27

Scanning to a flash drive or memory card..........................................................................27

Scanning directly to e‑mail using the printer software......................................................28

Scanning to a PDF...............................................................................................................28

Canceling scan jobs.............................................................................................................29

E-mailing.......................................................................................30

Sending e-mail................................................................................................................. ...30

Canceling an e‑mail............................................................................................................30

Setting up the printer to fax..........................................................31

Step 1: Connect the printer to the telephone line.............................................................31

Step 2: Check the dial tone.................................................................................................38

Step 3: Set your fax name and fax number........................................................................38

Step 4: Set the printer to receive faxes automatically or manually...................................38

Step 5: Set the number of rings..........................................................................................39

Step 6: Create a contact list................................................................................................39

Faxing...........................................................................................40

Sending faxes......................................................................................................................40

Receiving faxes...................................................................................................................40

Wireless networking.....................................................................42

Information you will need to set up the printer on a wireless network.............................42

Installing the printer on a wireless network.......................................................................42

What is Wi‑Fi Protected Setup?.........................................................................................43

Contents 4

Configuring Wi‑Fi Protected Setup manually.....................................................................43

Troubleshooting............................................................................45

Notices.........................................................................................55

Edition notice.....................................................................................................................55

Index............................................................................................56

About your printer 5

About your printer

Finding information about the printer

The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems.

Note: Some functions are available only in select printer models.

For additional information, see the following:

What are you looking for? Find it here

Initial setup instructions

Additional setup and instructions for using the printer

Help using the printer software Software Help installed automatically with the printer

The latest supplemental information, updates, online customer support, and telephone support

Available on the Software and Documentation CD.

Available on the Software and Documentation CD and on the Lexmark Support Web site at

http://support.lexmark.com.

Minimizing your printer's environmental impact

We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further.

• Quick Setup Sheet

• Hardware Setup Wizard

User’s Guide

software. application.

Support Web site—

Click Help from any printer software program or

http://support.lexmark.com

Conserving paper

• Print more than one page image on one side of the paper. The Pages per Sheet feature allows you

to print multiple pages on one sheet. You can print up to 16 page images on one side of a sheet of paper.

• Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or

automatically (depending on your printer model).

• Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print

Preview dialog, or the printer display (depending on your printer model).

• Use recycled paper.

• Reduce the margins of documents to be printed.

• Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save

them to a computer program, application, or flash drive for presentation.

Conserving ink

• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than

normal and are ideal for printing documents that are mostly text.

• Use font types and font settings that require less ink. Most programs or applications let you adjust

the darkness of the colors.

• Use high‑yield cartridges. These cartridges let you print more pages.

Recycling

• Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To

return an ink cartridge, go to www.lexmark.com/recycle, and then follow the instructions to request a postage‑paid bag.

• Recycle the product packaging.

• Recycle your old printer instead of throwing it away.

• Recycle paper from discarded print jobs.

• Use recycled paper.

To read the Lexmark Environmental Sustainability Report, visit www.lexmark.com/environment.

Note: Your printer may not come with some of these programs or some of the functions of these

programs, depending on the features of the printer that you purchased.

Conserving energy

• Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to

Sleep mode after the printer is left idle for 10 minutes.

• Select the lowest Sleep timeout. The Sleep feature puts the printer in a minimum‑power standby

mode after the printer has been idle for a set amount of time (the Sleep timeout).

• Share your printer. Wireless/network printers allow you to share a single printer among multiple

computers, thus conserving energy and other resources.

Printer models

The installation software CD that came with your printer works for the following printer models:

• Lexmark Pro715

• Lexmark Pro719

About your printer 6

Printer features

Depending on the model, your printer comes with features that will help you manage and accomplish printing and imaging tasks:

• Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure

wireless or Ethernet network, as well as share the printer among multiple computers.

• Intuitive touch screen—Use the full‑featured color touch screen for fast, easy access to all the printer

menus. The large screen also allows you to view and print photos directly from your digital camera or memory device without using a computer.

• Print—Print docum ents and PDFs quickly from a compu ter or from a USB flash drive. B uilt‑in two‑sided

printing lets you save money and the environment.

• Copy—Copy documents and photos with one‑touch, computer‑free black or color copying. Enjoy 25%

to 400% reduction and enlargement capacity.

• Scan—Scan documents and photos fast and easily with the high‑resolution scanner. Easily scan to a

memory device or to multiple laptops or computers over a secure wireless network with up to 1200 dpi optical resolution.

• Fax—Do standalone black and color faxing at 33.6Kbps modem speed. Other fax features include 99

speed dials, automatic redial, junk fax blocking, and caller ID.

• Photo printing—Print high‑quality, long‑lasting photos directly from digital memory cards,

PictBridge‑enabled digital cameras, or USB flash drives.

• SmartSolutions—Simplify printer tasks that you frequently repeat by creating and customizing your

printer solutions. Using the SmartSolutions toolkit on the Web, you can choose the printer tasks that you often perform, apply your custom settings, and download them to your printer as shortcuts that you can easily access anytime. You can also customize your printer with solutions that display your online calendars, online photo albums, RSS feeds, and more.

• Shortcuts—Save a set of frequently used printer settings available for a given task and then assign a

shortcut name and shortcut number to it. When you want to perform a task with those settings, you can simply select the shortcut number on the printer instead of going through the usual process of adjusting the settings and options.

• Eco‑Mode—Save energy by activating Eco‑Mode. It automatically dims the printer display light and

puts the printer into Sleep mode after a specified period of inactivity.

Setting up the printer

1 Unpack the printer.

Notes:

• Do not attach the USB cable until prompted to do so.

• Place the printer near the computer during setup. If you are setting up on a wireless network,

then you may move the printer after setup is complete.

• Contents may vary by model and region.

2 To initiate printer setup using a computer, insert the installation software CD, or download the printer

driver.

About your printer 7

a Remove the language sheet holder from the printer control panel.

With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux

Download the printer driver from

www.lexmark.com.

xxxx xx xxxxxxxx

xxxx xx xxxxx xxxxxxxx

xxxx xx xxxxxxxx

xxxx xx xxxxx xxxxxxxx

b Insert the preferred language sheet into the language sheet holder, and then attach the language

sheet holder to the printer control panel.

Note: If the installation screen does not appear after a minute, then see “Installation screen did not appear during installation” on page 45.

3 Remove tape and packing material from all areas of the printer.

4 If necessary, lift the scanner unit to replace the language sheet on the printer control panel.

xxxx xx xxxxxxxx

xxxx xx xxxxx xxxxxxxx

xxxx xx xxxxxxxx

xxxx xx xxxxx xxxxxxxx

c Close the scanner unit.

5 Pull the paper tray completely out of the printer.

About your printer 8

6 Move the paper guides to the sides.

7 For A4‑ or legal‑size paper, extend the paper tray.

8 Load paper and adjust the paper guides.

Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams.

9 Insert the paper tray.

10 Connect the power cord only.

Note: Do not attach the USB cable yet.

About your printer 9

11 Make sure the printer is on.

12 Set the language on the printer control panel, and then press .

14 Set the country or region, and then press .

Country/Region

United States

Albania

Algeria

Please choose a country or region and press OK

15 Set the date, and then press .

Set Date

18 01 2011

Press OK when complete.

16 Set the time, and then press .

13 Confirm the language, and then press .

Language Selection

You have chosen English

as the language for your

Printer

Are you sure?

Yes

SetTime

05 55 AM

Press OK when

complete.

Continue

Quit

About your printer 10

17 Set the time zone, and then press .

Time Zone

(UTC-05:00) Eastern Time (USA/Ca..

(UTC-06:00) Central Time (USA/Ca...

(UTC-07:00) Mountain Time (USA/C...

Please choose a time zone and press OK

18 To configure basic fax functions, press the arrow buttons until Now is highlighted on the display, and

then press

Fax Setup

Do you want

to set up fax now?

Now

Later

20 Enter your name or company name, and then press . Your fax name identifies you as the sender

in all your sent faxes.

Fax Name

Enter Fax Name and press OK

21 Configure other advanced fax settings later in the software installation.

Lexmark Pro710Series Installation

Configure Advanced Features

Youcan now print, but there are additional steps required to access all the features of your device.

Get my printerready to scan directly to my computer

Configure Lexmark SmartSolutionsand standalone email

Get my printerready to send and receive faxes

What will I bemissing if I don’t do this now?

How can I dothis later?

19 Enter your fax number for the printer, and then press . Your fax number identifies you as the sender

in all your sent faxes.

Fax Number

Enter Fax Number and press OK

About your printer 11

22 Open the printer.

23 Unpack the ink cartridges.

24 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place.

Notes:

• Install the color ink cartridges first. Then, use two hands to install the black cartridge.

• Install the new ink cartridges immediately after removing the protective cap to avoid exposing

the ink to air.

25 Close the printer.

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The customer support label that is located near the ink cartridge access area contains the ink compatibility information, model number, product Web site, and technical support number.

About your printer 12

26 Extend and flip out the paper stop.

27 From the printer control panel, press to print an alignment page.

Notes:

• The alignment page prints.

• Do not remove the page until printing is finished. The alignment page may take a while to print.

• Streaks on the alignment page are normal and not an indication of a problem.

• The alignment page that prints may differ from the one shown.

• Recycle the alignment page.

Understanding the parts of the printer

Use the To

1 Scanner cover Access the scanner glass.

2 Scanner glass Scan, copy or fax photos and documents.

3 Automatic Document

Feeder (ADF)

4 ADF paper guide Keep paper straight when feeding into the ADF.

5 ADF tray Load original documents into the ADF. This is recommended for scanning,

6 ADF output tray Hold documents as they exit from the ADF.

7 PictBridge and USB port Connect a PictBridge‑enabled digital camera or a flash drive to the

8 Printer control panel Operate the printer.

9 Paper tray Load paper.

10 Paper stop Catch the paper as it exits.

11 Paper exit tray Hold paper as it exits.

Scan, copy, or fax multiple‑page letter‑, legal‑, and A4‑size documents.

copying, or faxing multiple-page documents.

Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.

printer.

About your printer 13

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Use the To

12 Scanner unit Access the ink cartridges.

13 Ink cartridge access area Install, replace, or remove the ink cartridges.

14 Ethernet port Connect your printer to a computer, a local network, an external DSL, or

a cable modem.

15 USB port Connect the printer to a computer using a USB cable.

Warning—Potential Damage: Do not touch the USB port except when

plugging in or removing a USB cable or installation cable.

16 LINE port

Connect the printer to an active telephone line (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes.

17 EXT port

Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer, and if this connection method is supported in your country or region.

Note: Remove the plug to access the port.

Use the To

20 Printhead access area Install the printhead.

Note: The carrier moves to the printhead access area when no

printhead is installed in the printer.

21 Jam clearance cover Remove jammed pages.

Using the printer control panel

Use To

1 Power

• Turn the printer on and off.

• Switch to Sleep mode.

Note: When the printer is on, press

and hold

2 Display

Note: The display is

turned off in Sleep mode.

View:

• Printer status

• Messages

• Menus

3 Arrow buttons Navigate to menu or submenu items that appear on the display.

4 Home

Navigate from any level in the menu back to the home screen.

for three seconds to turn off the printer.

to switch to Sleep mode. Press

18 Power supply with port Connect the printer to a power source using the power cord.

19 Duplex unit

• Print on both sides of a sheet of paper.

• Remove paper jams.

About your printer 14

Use To

5 Keypad In Copy mode or Photo mode:

Enter the number of copies or prints you want to make.

In Fax mode:

• Enter fax numbers.

• Operate an automated answering system.

• Select letters when creating a Speed Dial list.

• Type numbers to enter or edit the date and time shown on the display.

6 Back

• Return to the previous screen.

• Exit from one menu level to a higher one.

7 Select

• Select menu options.

• Save settings.

• Feed or eject paper. Press and hold the button for three seconds to feed

or eject paper from the printer.

Address Book

Dial Tone

Pause

Redial

10 Dial tone Dial the telephone number manually using the keypad before sending the fax.

11 Address Book

12 Color

13 Black

14 Start

15 Cancel

Access fax numbers from a saved list of numbers.

Switch to color mode.

Switch to black‑and‑ white mode.

Start a job, depending on which mode is selected.

• Cancel a print, copy, scan, or fax job in progress.

• Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to

the top level of a menu.

• Exit from a menu level of the Setup menu to the top level of the previous

mode.

• Clear current settings or error messages, and return to default settings.

16 Network indicator

17 Wi‑Fi indicator

Check the network connection status of your printer and access the network settings.

Check the wireless connection of your printer.

8 Redial Display the last number dialed. Press the left or right arrow button to view the

9 Pause

last five numbers dialed.

Insert a three-second pause in a fax number to wait for an outside line or get through an automated answering system. Enter a pause only when you have already begun entering the number.

18 Eco‑Mode

• Change to Sleep mode after the printer is left idle for 10 minutes.

• Set screen brightness to low.

Using flash drives

Supported file types

Documents:

• .pdf (Adobe Portable Document Format)

About your printer 15

Images:

• .jpg, .jpeg, .jpe (Joint Photographic Experts Group)

• .tiff, .tif (Tagged Image File Format)

Using a flash drive with the printer

Make sure the flash drive contains files that are supported by the printer. For more information, see “Supported file types” on page 14.

1 Insert a flash drive into the USB port.

Notes:

• The flash drive uses the same port that is used for a PictBridge camera cable.

• An adapter may be necessary if your flash drive does not fit directly into the port.

Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur.

2 Follow the instructions or select from available options on the printer display.

Note: If the printer does not recognize the memory device, then remove and reinsert it.

Ordering and replacing supplies 16

Notes:

Ordering and replacing supplies

• To get more ink, order high‑yield ink cartridges.

• Depending on your country or region, you may get the ink cartridges individually or in packs.

Ordering ink cartridges

Lexmark Pro710 Series except Pro719

Item Return Program

Cartridge

Black cartridge 150 Not available

High‑yield black cartridge 150XL, 155XL 150XLA

Yellow color cartridge 150 Not available

High‑yield yellow color cartridge 150XL 150XLA

Cyan color cartridge 150 Not Available

High‑yield cyan color cartridge 150XL 150XLA

Magenta color cartridge 150 Not available

High‑yield magenta color cartridge 150XL 150XLA

Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or

recycling.

Available only on the Lexmark Web site at www.lexmark.com.

Regular cartridge

• You can order a mix of standard ink cartridges and high‑yield ink cartridges, depending on your

needs.

• Check the yield rate on the ink cartridge box, or visit www.lexmark.com/yields.

• For best results, use only Lexmark ink cartridges.

• The cartridges can be used for printing documents and photos.

• When storing new ink cartridges, make sure they are unopened and placed on their flat side.

• Remove ink cartridges from their packaging only upon installation.

Replacing ink cartridges

Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.

Removing ink cartridges

1 Turn on your printer.

Lexmark Pro719 model

Item Return Program

Black cartridge 160 Not available

High‑yield black cartridge 160 XL 160 XLA

Yellow color cartridge 160 Not available

High‑yield yellow color cartridge 160 XL 160 XLA

Cyan color cartridge 160 Not available

High‑yield cyan color cartridge 160 XL 160 XLA

Magenta color cartridge 160 Not available

High‑yield magenta color cartridge 160 XL 160 XLA

Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or

recycling.

Available only on the Lexmark Web site at www.lexmark.com.

cartridge

Regular cartridge

Ordering and replacing supplies 17

2 Open the printer.

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Note: The printhead moves to the cartridge installation position.

3 Press the release tab, and then remove the used ink cartridge or cartridges.

If your ink cartridge comes with a twist cap, then remove the cap.

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2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place.

Installing ink cartridges

1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.

Notes:

• Insert the color cartridges first, and then the black cartridge.

• Insert the new ink cartridges immediately after removing the protective cap to avoid exposing

the ink to air.

3 Close the printer.

Ordering and replacing supplies 18

Maintaining ink cartridges

In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Sleep mode or will temporarily turn on if it is turned off.

Aligning the printhead

If the characters or lines on your printed image appear jagged or wavy, then you may need to align the printhead.

1 Load plain paper.

2 From the printer control panel, navigate to:

> Setup > >Maintenance > > Align Printer >

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles.

Cleaning the printhead nozzles

If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer p lugged to a properly grounded, working electrical outlet to allow it to perform automatic maintenance cycles.

Notes:

• Cleaning the printhead nozzles uses ink, so clean them only when necessary.

• Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.

• If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead

nozzles.

1 Load paper.

2 From the printer control panel, navigate to:

> Setup > > Maintenance >

3 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean

Printhead, and then press

A cleaning page prints.

Using the printer software 19

Using the printer software

Supported operating systems

The printer software requires up to 500MB of free disk space.

• Microsoft Windows 8

• Microsoft Windows Server 2012

• Microsoft Windows 7 (SP1)

• Microsoft Windows 7

• Microsoft Windows Server 2008 (R2) (SP1)

• Microsoft Windows Server 2008 (R2)

• Microsoft Windows Server 2008 (SP1)

• Microsoft Windows Server 2003 (SP2)

• Microsoft Windows Server 2003 (SP1)

• Microsoft Windows Vista (SP1)

• Microsoft Windows Vista

• Microsoft Windows XP (SP3)

• Microsoft Windows XP (SP2)

• Macintosh Intel OS X version 10.8.0 or later

• Macintosh Intel OS X version 10.7.0 or later

• Macintosh Intel OS X version 10.6.0 or later

• Macintosh Intel OS X version 10.5.0 or later

• Macintosh Intel OS X version 10.4.4 or later

• Macintosh PowerPC OS X version 10.5.0 or later

• Macintosh PowerPC OS X version 10.4.0 or later

• Debian GNU/Linux 6.0 and 5.0

• Fedora 17, 16, 15, and 14

• Linpus Linux Desktop 9.6

• Linux Mint 12, 10, and 9

• Linux openSUSE 12.1, 11.4, 11.3, and 11.2

• PCLinux OS 2010

• Red Flag Linux Desktop 6.0

• Red Hat Enterprise Linux WS 6, WS 5, and WS 4

• SUSE Linux Enterprise Desktop 11 and 10

• SUSE Linux Enterprise Server 11 and 10

• Ubuntu Linux 12.04, 11.10, 11.04, 10.10, 10.04, and 9.04

• IBM AIX 7.1, 6.1, 5.3, and 5.2

• HP‑UX 11.31, 11.23, and 11.11

• Solaris SPARC 10, 9, and 8

• Solaris SPARC x86 10

The printer driver for this operating system is available only at http://support.lexmark.com.

Note: Information on additional operating system versions that are compatible with the printer may be available on our Web site.

Installing the printer software

Notes:

• If you installed the printer software on the computer before but need to reinstall the software,

then uninstall the current software first.

• Close all open software programs before installing the printer software.

1 Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer.

• From our Web site:

Go to

http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.

Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe > OK.

In Windows 7 or earlier

a Click or click Start, and then click Run.

b In the Start Search or Run dialog, type D:\setup.exe.

c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

In Macintosh

Click the CD icon on the desktop.

3 Click Install, and then follow the instructions on the computer screen.

Using the printer software 20

Using the Windows printer software

Software installed during printer installation

When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do.

If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then click Advanced Options > Install Additional Software.

Printer software

Use the To

Lexmark

(referred to as Printer Home)

Lexmark Phone Book

(referred to as Phone Book)

Abbyy Sprint OCR Scan a document and produce text that you can edit with a

Lexmark Wireless Setup Utility

(referred to as Wireless Setup Utility)

Lexmark Tools for Office

(referred to as Tools for Office)

Printer Setup Utility Configure the fax and e‑mail settings of your printer.

Status Messenger Learn more about the printing problems encountered.

Status Monitor Center

Product Update Receive automatic notifications of updates to your printer software

Printer Home

• Launch applications or programs.

• Scan or e‑mail a photo or document.

• Edit scanned documents.

• Scan documents to PDF.

• Adjust settings for the printer.

• Order supplies.

• Maintain ink cartridges.

• Register the printer.

• Contact technical support.

• Access the User's Guide.

Manage your fax contacts.

word‑processing program.

• Set up the wireless printer on a wireless network.

• Change the wireless settings of the printer.

Note: This program is installed automatically with the printer software if the printer has wireless capability.

Access your favorite settings in Microsoft Office 2007.

• Check the supplies status of your printer.

• Order supplies online.

when new updates are available.

Use the To

Printing Preferen ces When you clic k File > Print > Properties with a document open, a Printing

Preferences dialog appears. The dialog lets you select options for the print job, such as the following:

• Select the number of copies to print.

• Print two‑sided copies.

• Select the paper type.

• Add a watermark.

• Enhance images.

• Save settings.

Note: Printing Preferences is installed automatically with the printer software.

Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased.

Using the Macintosh printer software

Launching the Print dialog

Use the Print dialog to adjust the print settings and schedule print jobs.

With a document or photo open, choose File > Print.

Launching an application

1 From the Finder, navigate to:

Applications > select your printer folder

2 Double‑click the application that you want to use.

Use the To

Printer Settings

Shortcuts Speed up usual tasks with your printer.

Wireless Setup Assistant

Uninstaller Remove the printer software from your computer.

• Customize settings for fax jobs.

• Create and edit the Contacts list.

• Configure e‑mail connectivity settings.

• Configure the language, country, date, and time.

Set up the printer on a wireless network.

Note: This application is automatically installed with the printer software if the printer has wireless capability.

Using the printer software 21

Notes:

• Your printer may not come with these applications, depending on the features of the printer that

you purchased or the installation type (standard or custom) chosen when you installed the printer.

• To take advantage of the full features of your printer, select the custom install option during

installation, and then select all packages listed.

Accessing Web links

Web links are links to predefined Web pages that are saved in the printer folder.

1 From the Finder, navigate to:

Applications > select your printer folder > Web Links

2 Double‑click the Web link that you want to visit.

Use To

Customer Support Contact customer support.

Lexmark Software Updates Download and install the latest printer software.

Lexmark Online Visit the Lexmark Web site.

Order Supplies Online Order ink or supplies.

Printer Registration Register your printer.

Visit Lexmark SmartSolutions

• Visit the SmartSolutions Web site.

• Choose your custom solutions.

Note: Your printer may not come with these Web links, depending on the features of the printer that you purchased.

Printing 22

Printing

Printing a document

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages

should print.

4 Click OK to close any printer software dialogs.

5 Click OK or Print.

For Macintosh users

1 With a document open, choose File > Page Setup.

2 From the Page Setup dialog, set the printer, paper size, and orientation.

3 Click OK.

4 From the menu bar, choose File > Print.

5 From the Printer pop‑up menu, choose your printer.

6 From the prin t options menu, choose the print quality, the numbe r of copies to print, the type of paper

to use, and how the pages should print.

7 Click Print.

3 Navigate to:

Layout tab > Print on Both Sides (Duplex) area > Print on both sides

• Click Long edge for print jobs with pages that are bound along the long edge of the page.

• Click Short edge for print jobs with pages that are bound along the short edge of the page.

4 Click the Paper/Finishing tab, and then select a supported paper type.

5 Click OK to close any printer software dialogs.

6 Click OK or Print.

To return to single-sided printing, repeat steps 1 and 2, and then navigate to:

Layout tab > Print on Both Sides (Duplex) area > Print on one side only

For Macintosh users

1 With a document open, choose File > Page Setup.

2 From the Page Setup dialog, set the printer, paper size, and orientation.

3 Click OK.

4 From the menu bar, choose File > Print.

5 From the Printer pop‑up menu, choose your printer.

6 From the print options pop‑up menu, choose Quality & Media.

7 From the Paper Type pop‑up menu, choose a supported paper type.

8 From the print options pop‑up menu, choose Layout.

9 From the Two‑Sided pop‑up menu, choose Long‑Edge binding or Short‑Edge binding.

• For Long‑Edge binding, pages are bound along the long edge of the page (left edge for portrait,

top edge for landscape).

Printing on both sides of the paper (duplexing) automatically

Notes:

• The automatic duplex unit supports A4‑ and letter‑ size paper. It also supports plain, premium

plain, ColorLok certified plain, heavy plain, and letterhead paper types.

• Do not remove the page until printing is finished.

Warning—Potential Damage: Do not touch the duplex latch or latches while actively printing.

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

Portrait Landscape

• For Short‑Edge binding, pages are bound along the short edge of the page (top edge for portrait,

left edge for landscape).

Printing 23

Portrait Landscape

10 Click Print.

Printing photos from a flash drive

1 Load photo paper.

2 Insert a flash drive or digital camera set to mass storage mode.

If image files and document files are stored in the memory device, then press the left or right arrow

button to select Photos, and then press

Note: Only files with supported file types will be shown.

3 Use the up or down arrow button to select a photo printing option, and then press .

• Select and Print allows you to choose a layout, the number of photos per page, paper

settings, photo size, photo quality, and to sharpen the quality of graphics.

• Print Photos allows you to print all photos, selected photos by photo range, and print photos

using predefined photo size templates.

4 To adjust the print settings, press the up or down arrow button to scroll to the option you want to set,

and then press the left or right arrow button to scroll to the setting you want. If necessary, press to make a selection.

5 Press .

Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or

storing.

Printing documents from a flash drive

Make sure the flash drive contains document files that are supported by the printer. For more information, see “Supported file types” on page 14.

1 Insert a flash drive.

When the printer detects the memory device, Storage Device Detected appears on the display.

2 If document files are stored on the memory device, then the printer automatically switches to File

Print mode.

If document files and image files are stored on the memory device, then press the left or right arrow

button to scroll to Documents, and then press

3 Press the up or do wn arrow button to scroll to the document, and then press to select the docum ent

for printing.

4 From the Print Options menu screen, use the arrow buttons to select your printing options, and then

press

, if necessary.

Note: You may select the number of copies, color mode, print quality, paper source, and papersaving options. You can also enhance sharpness, and use separator sheets.

5 Press .

Canceling print jobs

To cancel a print job from the printer control panel, press , and then press . Printing stops and the printer returns to the home screen.

To cancel a print job from the computer, do the following:

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

Click , or click Start and then click Run.

b In the Start Search or Run dialog, type control printers.

c Press Enter, or click OK.

2 Double‑click the printer icon.

3 Cancel the print job:

• If you want to cancel a particular print job, then right‑click the document name, and then select

Cancel.

• If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents.

For Macintosh users

1 Click the printer icon on the Dock.

Printing 24

The print queue dialog appears.

2 Select the print job you want to cancel, and then delete it.

Printing from a mobile device

What is LexPrint?

LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using any Lexmark printer connected to the same wireless network. It lets you print Web pages, photos from the photo album, or photos you recently captured using the camera of your mobile device, depending on its features. You can also customize print settings from your mobile device.

Depending on your Lexmark printer model, you may need to download the LexPrint Listener application from our Web site at www.lexmark.com/lexprint.

Supported printers

LexPrint enables your mobile device to communicate with Lexmark printers found on the same network.

• For select printer models that support Direct Image and Zeroconf or Bonjour, you can print directly

from your mobile device to the printer without using LexPrint Listener. To check if your printer model supports these features, visit www.lexmark.com/lexprint.

• For other Lexmark printers, your mobile devi ce can send print jobs to your printer as long as the printer

software and LexPrint Listener are installed on the computer where the printer is connected.

Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by

Apple Inc.

Copying 25

Copying

ADF Scanner glass

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Use the ADF for multiple‑page documents.

Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.

Tips for copying

• Make sure you load the original document faceup into the ADF or facedown at the placement corner

of the scanner glass.

• When using the ADF, adjust the paper guide on the ADF to the width of the original document.

• When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned

image.

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF. Place these items on the scanner glass.

• When the document to be copied is in place with the settings you want, press to start copying.

Making copies

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, navigate to:

> Copy > > Copies

4 Press the left or right arrow button to select the number of copies.

5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to

set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press

to make a selection.

6 Select the copy mode:

• Press to switch to color mode.

• Press to switch to black‑and‑white mode.

When you select color or black‑only printing, the light that corresponds to your choice comes on.

7 Press .

Note: The selected copy settings are reset to the factory default after two minutes of printer inactivity.

Making a two‑sided (duplex) copy automatically

The automatic duplex unit supports A4‑ and letter‑size paper. If you need to make two‑sided copies using other paper sizes, then see the instructions for making a two‑sided copy manually.

Note: You cannot make two‑sided copies on envelopes, card stock, or photo paper.

1 Load paper.

2 Load the original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, navigate to:

> Copy > > 2‑Sided Copies

4 Press the left or right arrow button to select a two‑sided copying option:

• If you are copying a one‑sided document, then press the arrow buttons to scroll to 1‑sided to

2‑sided.

• If you ar e copying a two-sided document and using th e scanner glass, then press the arrow buttons

to scroll to 2‑sided to 2‑sided.

• If you want to specify the page orientation and layout of the original document and the copy, then

press the arrow buttons to scroll to Advanced. Press

then press

until you reach the Copy menu screen.

every time you make a selection, and

Copying 26

Notes:

• For long-edged binding, pages are bound along the long edge of the page (left edge for portrait

orientation and top edge for landscape orientation).

• For short-edged binding, pages are bound along the short edge of the page (top edge for

portrait orientation and left edge for landscape orientation).

5 Press , and then follow the instructions on the display.

Canceling copy jobs

To cancel a copy job, press , and then press .

Scanning stops and the printer returns to the previous menu.

Scanning 27

Scanning

ADF Scanner glass

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Use the ADF for multiple‑page documents.

Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.

Tips for scanning

• Use the scanner g lass when scanning two‑sided page s if your printer does not support duplex scannin g

or the ADF does not support the original document size.

• When using the ADF, adjust the paper guide on the ADF to the width of the original document.

• When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned

image.

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF. Place these items on the scanner glass.

• When the document to be scanned is in place with the settings you want, press to start scanning.

Scanning to a local computer

1 Load the original document faceup into the ADF or facedown on the scanner glass.

2 From the printer control panel, navigate to:

> Scan > > Computer > USB‑Connected Computer >

The USB‑connected computer will receive the scan by default.

Note: Make sure the scan software is installed on the destination computer.

3 Press the up or down arrow button to scroll to the scan option you want to set, and then press the

left or right arrow button to scroll to the setting you want.

Set the color, quality, original image size, and other scan options. If necessary, press you make a selection.

each time

4 Press .

Scanning to a flash drive or memory card

Notes:

• Some features are available only in select printer models.

• Make sure your flash drive or memory card is not write‑protected.

1 Load the original document faceup into the ADF or facedown on the scanner glass.

2 From the printer control panel navigate to:

> Scan > > Memory Device

3 Insert the flash drive or memory card, and then press .

Note: The printer reads only one memory device at a time.

4 Press the up or down arrow button to scroll to the scan option you want to set, and then press the

left or right arrow button to scroll to the setting you want.

Set the color, quality, original image size, and other scan options. If necessary, press you make a selection.

5 Press .

Follow the instructions on the printer display.

each time

Scanning 28

Scanning directly to e‑mail using the printer software

Make sure you have set up your e‑mail settings before proceeding. For more information, see the section on e‑mailing in the User’s Guide.

For Windows users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the computer, do the following:

In Windows 8

From the Search charm, type Printer Home, and then navigate to:

Printer Home > select your printer > Scan

In Windows 7 or earlier

Click or Start.

b Click All Programs or Programs, and then select the printer program folder from the list.

c Navigate to:

Printer Home > select your printer > Scan

3 Select Email photo, Email document, or Email PDF.

Note: You can select Email document only when an OCR application is stored on your computer.

Scanning starts and the s can progress dialog appears. When the scan is finished, a new e‑mail message is created with the scanned document automatically attached.

4 Compose your e‑mail message.

Note: If your e-mail program does not open automatically, then you can scan the document to the

computer, and then send it through e-mail as an attachment.

5 Set the e‑mail application as the scan destination, and then start the scan job.

6 Compose your e‑mail message.

Scanning to a PDF

For Windows users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the computer, do the following:

In Windows 8

From the Search charm, type Printer Home, and then navigate to:

Printer Home > select your printer > Scan > PDF

In Windows 7 or earlier

Click or Start.

b Click All Programs or Programs, and then select the printer program folder from the list.

c Navigate to:

Printer Home > select your printer > Scan > PDF

Scanning starts and the scan progress dialog appears.

3 Save the document as a PDF.

For Macintosh users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the Finder, select Applications, and then launch the application you want to use.

For Macintosh users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the Finder, select Applications, and then launch the application you want to use.

Note: Use any application that supports both your printer and an e‑mailing option, such as Image

Capture.

3 From the list of devices, select your printer.

Note: For information on finding the list of devices, check the documentation that came with the

application, or search for Scanning an image in the Search field of the Help menu.

4 Adjust the scan settings as needed.

If applicable, click

on the preview dialog for more information.

Note: Use any application that supports your printer.

3 From the list of devices, select your printer.

Note: For information on finding the list of devices, check the documentation that came with the

application or search for Scanning an image in the Search field of the Help menu.

4 Adjust the scan settings as needed.

If applicable, click

5 Set the application that supports the PDF format as the scan destination, and then start the scan job.

6 Save the document as a PDF.

on the preview dialog for more information.

Scanning 29

Canceling scan jobs

Do one or more of the following:

• From the printer control panel, press , and then press .

Scanning stops and the printer returns to the previous menu.

• If you are sending the scan job using the printer software, then cancel the scan job from the software

dialog.

E-mailing 30

The E‑mail Setup Wizard opens.

E-mailing

Sending e-mail

Tips for e‑mailing

• Make sure to enter your e‑mail account information and set up the SMTP server before sending an

e‑mail.

• Make sure the printer is connected to an Ethernet or wireless network before sending an e‑mail.

If necessary, make sure the network is connected to the Internet for the printer to communicate with the SMTP server. If the printer cannot connect to the Internet, then contact your system support person.

The printer supports only one active network connection (Ethernet or wireless) at a time.

• Add contacts to your address book. When sending an e‑mail, you can just select contacts from your

address book instead of typing their e‑mail addresses repeatedly.

• Use the scanner g lass when scanning two‑sided page s if your printer does not support duplex scannin g

or the ADF does not support the original document size.

• When using the ADF, adjust the paper guide on the ADF to the width of the original document.

• To easily retrieve a document after copying or scanning through the ADF, lift the ADF input tray.

• When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned

image.

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF. Place these items on the scanner glass.

• When the document to be e-mailed is in place with the settings you want, press to start scanning.

2 Follow the instructions on the computer screen.

For Macintosh users

From the Finder, navigate to:

Applications > select your printer folder > Printer Settings > Email

2 Follow the instructions on the computer screen, and then click Save Settings.

Canceling an e‑mail

Do one or more of the following:

• From the printer control panel, press , and then press .

• If you are sending the e‑mail using the printer software, then cancel the e-mail from the software

dialog.

Setting up the e-mail function

For Windows users

Run the E‑mail Setup Wizard.

In Windows 8

From the Search charm, type Printer Home, and then navigate to:

Apps list > Printer Home > select your printer > Settings > Set up the printer to e‑mail

In Windows 7 or earlier

a Click or Start.

b Click All Programs or Programs, and then select the printer program folder from the list.

c Navigate to:

Printer Home > select your printer > Settings > Set up the printer to e‑mail

Setting up the printer to fax 31

To connect:

Setting up the printer to fax

Connect the cable from the wall jack to the

port of the printer.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

Step 1: Connect the printer to the telephone line

Check the scenarios below and follow the setup that is applicable to your telephone service.

Scenario 1: Standard telephone line

Setup 1: Printer is connected to a dedicated fax line

LIN

Tips for this setup:

• You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer

Off).

• If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any

number of rings that you want.

Setup 2: Printer is sharing the line with an answering machine

Connected to the same telephone wall jack

LIN

To connect:

1 Connect the cable from the wall jack to the port of the printer.

2 Remove the pro tective plug from the port of the print er, and then connect the answering machine

to the port.

Setting up the printer to fax 32

Connected to different wall jacks

T X E

E N I L

To connect:

Connect the cable from the wall jack to the

port of the printer.

Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service

LIN

Tips for this setup:

• If you have only one telephone number on your line, then you need to set the printer to receive faxes

automatically (Auto Answer On).

• Set the printer to pick up calls two rings after the answering machine. For example, if the answering

machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

• If you subscribe to a distinctive ring service provided by your telephone company, then make sure that

you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.

To connect:

1 Connect the cable from the wall jack to the port of the printer.

2 Remove the protective plug from the port of the printer, and then connect the telephone to the

port.

Tips for this setup:

• This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service,

then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.

• If you have only one telephone number on your line, then you need to set the printer to receive faxes

manually (Auto Answer Off).

Setting up the printer to fax 33

When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax.

• You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off

the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax.

Scenario 2: Digital Subscriber Line (DSL)

T X E

E N I L

To install a filter for the printer:

1 Connect the line port of the DSL filter to the wall jack.

2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL

filter.

3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the

DSL filter.

4 To connect a telephone to the printer, remove the protective plug from the port of the printer

and then connect the telephone to the port.

Scenario 3: VoIP telephone service

A Digital Subscriber Line splits your regular telephone line into two c hannels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.

To minimize interference between the two channels and ensure a quality connection, you need to install a DSL filter for the analog devices (fax machine, telephone, answering machine) in your network. Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and slow Internet connection on your computer.

To connect:

Connect one end of a telephone cable to the port of the printer.

Setting up the printer to fax 34

2 Connect the ot her end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.

The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.

3 Remove the protective plug from the port of the printer, and then connect the telephone to the

port.

Tips for this setup:

To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the

•

phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.

• If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer

into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter.

Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.

Scenario 4: Digital telephone service through a cable provider

Setup 1: Printer is connected directly to a cable modem

Follow this setup if you normally connect your telephone to a cable modem.

To connect:

1 Connect one end of a telephone cable to the port of the printer.

2 Connect th e other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.

The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your cable provider if you want to activate the second phone port.

3 Remove the protective plug from the port of the printer, and then connect the telephone to the

port.

Tips for this setup:

• To make sure that the phone port on the cable modem is active, plug an analog telephone into the

phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.

Setting up the printer to fax 35

• If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer

into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter.

Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.

Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house

Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks.

Scenario 5: Country‑ or region‑specific setup

Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ‑11 plug, or a telephone cable that has an RJ‑11 connector, so you can connect a device to an RJ‑11 wall jack.

The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ‑11 connectors. If you have a different type of connector in your country or region, then you may need to use an RJ‑11 adapter.

To connect:

1 Connect the cable from the wall jack to the port of the printer.

2 Remove the protective plug from the port of the printer, and then connect the telephone to the

port.

Setting up the printer to fax 36

Connecting the printer to a non‑RJ‑11 wall jack

LIN

Notes:

• Do not remove the wrap plug from the port of the printer.

• The printer may not come with an RJ-11 adapter in your country or region.

If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove

the wrap plug and connect the device to the

port of the printer.

To connect:

1 Connect one end of a telephone cable to the port of the printer.

2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall

jack.

3 If you want to connect another device (telephone or answering machine) to the same wall jack, and

if the device has a non‑RJ 11 connector, then connect it directly to the wall jack.

Connecting the printer in countries or regions that use serial connection

In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone

or answering machine into the

Austria Germany Portugal

Belgium Ireland Spain

Denmark Italy Sweden

port of the printer. This is called serial connection.

Setting up the printer to fax 37

France Netherlands Switzerland

Finland Norway United Kingdom

Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug

from the

port of the printer. It is necessary for the proper functioning of the devices on the

telephone line.

LIN

Connecting the printer to a wall jack in Germany

The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.

NFN

To connect:

Connect the cable from the wall jack to the

port of the printer.

Setting up the printer to fax 38

Connect the printer to any of the N ports.

T X E

E LIN

NFN

LIN

To connect:

1 Connect one end of a telephone cable to the port of the printer.

2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to an N port.

3 If you want to connect a telephone and answering machine to the same wall jack, then connect the

devices as shown.

If you hear a dial tone, then the telephone line and the wall jack are working.

Make sure the printer is properly connected to the telephone line

1 While the printer is connected to a telephone line through the port on the back of the printer, plug

an analog telephone into the

port of the printer.

2 Listen for a dial tone.

If you hear a dial tone, then the printer is properly connected to the telephone line.

If you do not hear a dial tone, then review Step 1 or see the “Fax troubleshooting checklist” on page

48.

Step 3: Set your fax name and fax number

Your user information includes your name or your company name, your fax number (your fax number is your telephone number, unless you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made. This information appears in the header and footer of the faxes that you send.

In some countries, you cannot send a fax without this information. Some fax machines also block faxes without sender information, so make sure that you enter this information in your printer.

1 From the printer control panel, navigate to:

> Setup > > Fax Setup > > Dialing and Sending > > Fax Name >

2 Enter your name or your company name, and then press .

• To change a character, press the left arrow button.

• To add a space, press the number 0.

3 Press the arrow buttons to scroll to Fax Number, and then press .

4 Enter your fax number or your telephone number, and then press .

Step 4: Set the printer to receive faxes automatically or manually

Step 2: Check the dial tone

A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line.

Make sure the telephone line and the wall jack are working

1 Plug an analog telephone into the wall jack.

2 Listen for a dial tone through the telephone handset.

If the printer is connected to a dedicated fax line or sharing the line with an answering machine, then you can set the printer to receive faxes automatically. If the printer is sharing the line with a telephone subscribed to voice mail service, then set the printer to receive faxes manually.

1 From the printer control panel, navigate to:

> Setup > > Fax Setup > > Ringing and Answering > > Auto Answer >

2 Press the arrow buttons to scroll to the setting you want, and then press .

Setting up the printer to fax 39

Step 5: Set the number of rings

If you set Auto Answer to On in Step 4, then do the following. If you set Auto Answer to Off, then proceed to Step 6.

If you subscribe to Distinctive Ring

Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DPRD) feature offered by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (All Rings, Single Ring Only, Double Ring Only, Triple Ring Only, Single or Double Rings Only, Single or Triple Rings Only, Double or Triple Rings Only). The different ring patterns let you kno w which telephone number was dialed and which device you should use to answer the call.

Assign one of your telepho ne numbers to the printer as the fax number, and th en set the printer to answer the ring pattern of that numbe r. If the pattern is set incorrectly, then the printer rings, but it never rece ives the fax.

1 From the printer control panel, navigate to:

> Setup > > Fax Setup > > Ringing and Answering > > Ring Pattern >

2 Press the arrow buttons to scroll to the ring pattern you want, and then press .

If you do not subscribe to Distinctive Ring

If the printer is sharing the line with other devices, then set the printer to pick up on the greater number of rings. If the printer is connected to a dedicated fax line, then you can choose any number of rings that you want.

1 From the printer control panel, navigate to:

> Setup > > Fax Setup > > Ringing and Answering > > Pick Up On >

2 Select the number of rings that you want, and then save the setting.

Step 6: Create a contact list

Using the printer control panel

1 From the printer control panel, navigate to:

Touch‑screen models Non‑touch‑screen models

> Address Book > Setup > > Fax Setup > > Address Book >

2 Use the menus to add a contact or a fax group. You can add up to 89 contacts and 10 fax groups.

• To change a character, press the left arrow button.

• To add a space, press the number 0.

Note: In some models, entries 1–89 are for individual contacts and entries 90–99 are for fax groups. Enter the number before entering the contact name and fax number of the contact.

Using the fax software

If you are connecting the printer to a computer, then you can also create a contact list using the fax software.

For Windows users

Open the Contacts tab of the Printer Setup Utility.

In Windows 8

From the Search charm, type printer home, and then navigate to:

Apps list > Printer Home > select your printer > Fax > Edit contact list

In Windows 7 or earlier

a Click or Start.

b Click All Programs or Programs, and then select the printer program folder from the list.

c Navigate to:

Printer Home > select your printer > Fax > Edit contact list

The Contacts tab of the Printer Setup Utility opens.

2 Click Select from phone book.

3 From the Phone Book field, select a phone book.

4 Select the contact that you want to add, and then click Add to or change list to import the contact.

Note: To add contacts, you need to import contacts from the phone books on your computer that

are supported by the fax software. In addition to the software Address Book, you may also have phone books of the mail clients installed on your computer, such as Microsoft Outlook.

5 Click OK.

For Macintosh users

From the Finder, navigate to:

Applications > select your printer folder

2 Double‑click Printer Settings.

3 Click the Contacts tab.

• To add contacts, click the Individuals tab.

• To add fax groups, click the Groups tab.

For more information on the fax software, click Help or

Faxing 40

Faxing

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up

this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

Sending faxes

Tips for sending faxes

• Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working

if you hear a dial tone.

• Make sure the paper exit tray is fully extended and the tray extension is flipped out.

• Depending on your printer model, use the ADF when scanning two‑sided (duplex) pages.

• To easily retrieve a document after copying or scanning, lift the ADF input tray.

• When using the ADF, adjust the paper guide on the ADF to the width of the original document.

• When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned

image.

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF. Place these items on the scanner glass.

• When the document to be faxed is in place with the settings you want, press to send the fax.

Sending faxes using the printer control panel

1 From the printer control panel, navigate to:

Sending faxes using the computer

For Windows users

With a document open, click File > Print.

2 Make sure the appropriate printer is selected, and then click Properties, Preferences, Options, or

Setup.

3 Click the Fax tab, and then make sure Enable Fax is selected.

4 Enter the recipient fax number or numbers in the “Fax number(s)” field.

You can enter fax numbers manually or by using the Phone Book feature.

5 If necessary, enter a prefix in the Dialing Prefix dialog.

6 Select the appropriate paper size and page orientation.

7 Select Include Cover Page with Fax, and enter the appropriate information if you want to include a

cover page with the fax.

8 Click OK.

For Macintosh users

With a document open, choose File > Print.

2 From the Printer pop‑up menu, select the fax version of your printer.

Note: In order to see the fax options on the Print dialog, you must use the fax driver for your

printer. If the fax version of the printer is not on the list, then choose Add a printer, and then choose the fax version of the printer.

3 Enter the name and number of the recipient.

4 Click Fax.

> Fax

2 Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list.

3 If you want to send a fax to a single recipient, then press .

If you want to send a fax to a group of numbers (broadcast fax), then press the left or right arrow

button to enter another number, and then press

4 Press the Color/Black button to select a color or black‑and‑white fax.

5 Press to start the fax job.

Warning—Potential Damage: Do not touch the cables or the

fax.

Tip:

•

You can send a broadcast fax to up to 30 recipients.

. Repeat this step to add more numbers.

and ports while actively sending a

Receiving faxes

Tips for receiving faxes

When receiving faxes:

• Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is

working if you hear a dial tone.

• If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer

volume is not set to Off.

• If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the

printer.

Faxing 41

Receiving faxes automatically

1 Make sure that Auto Answer is on:

From the printer control panel, navigate to:

> Setup > > Fax Setup > > Ringing and Answering > > Auto Answer > > On >

2 Set the number of rings before the printer picks up incoming faxes:

a Press the arrow buttons to scroll to Pick Up On, and then press .

b Press the arrow buttons to scroll to the number of rings that you want, and then press to save

the setting.

When the number of rings you set is detected, the printer automatically receives the incoming fax.

Warning—Potential Damage: Do not touch the cables or the a fax.

Tips:

•

If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call. If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings.

• If you have multiple numbers on a single line, or if you subscribe to a distinctive ring service provided

by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.

and ports while actively receiving

• Make sure that the telephone is plugged into the port on the back of the printer and that the

printer is connected to the wall jack through the

port.

Receiving faxes manually

1 Turn off Auto Answer:

From the printer control panel, navigate to:

> Setup > > Fax Setup > > Ringing and Answering > > Auto Answer > > Off >

2 When the telephone rings and you hear fax tones when you pick up the handset, press on the

printer or *9* on the telephone attached to the printer.

Warning—Potential Damage: Do not touch the cables or the

a fax.

Tips:

The default code for answering faxes manually is *9*, but for increased security, you can change it to

•

a number that only you know. You can enter up to 7 characters for your code. The valid characters are the digits 0–9 and the characters # and *.

and ports while actively receiving

Wireless networking 42

Wireless networking

Information you will need to set up the printer on a wireless network

To set up the printer for wireless printing, you need to know:

• The name of your wireless network, which is also known as the SSID (Service Set Identifier)

• If encryption was used to secure your network

• The security key (either a WEP key or WPA/WPA2 passphrase)

To find the WPA/WPA2 passphrase for the wireless network, see the documentation that came with the access point, see the Web page associated with the access point, or consult your system support person.

If your access point is using WEP security, then the WEP key should be:

• Exactly 10 or 26 hexadecimal characters

• Exactly 5 or 13 ASCII characters

If your access point is using WPA or WPA2 security, then the WPA/WPA2 passphrase should be:

• Exactly 64 hexadecimal characters

• From 8 to 63 ASCII characters

Notes:

• Hexadecimal characters are A–F, a–f, and 0–9.

• ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a

WPA/WPA2 passphrase are case‑sensitive.

If your wireless network is not using security, then you will not have a security key.

Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

Installing the printer on a wireless network

Using the Wireless Setup Utility (Windows only)

The Wireless Setup Utility lets you:

• Configure the printer to join an existing wireless network.

• Add a printer to an existing ad hoc network.

• Change the wireless settings after installation.

• Install the printer on additional network computers.

Notes:

• This program is applicable only in select printer models.

• Make sure the printer is turned on.

• Make sure the wireless network adapter installed in your printer is attached and working properly.

• Do not connect the installation or network cables until prompted to do so by the setup software.

Installing the Wireless Setup Utility (Windows only)

1 Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer

• From our Web site:

Go to

http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double-click the software installer package.

Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type D:\setup.exe.

c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

4 From the Available Software dialog, select Wireless Setup Utility.

Notes:

• Wireless Setup Utility is selected by default.

• If you want to install only the Wireless Setup Utility, then clear the other selected additional

software.

5 Click Continue, and then follow the instructions on the computer screen.

Wireless networking 43

Launching the Wireless Setup Utility

1 Do the following:

In Windows 8

From the Search charm, type wireless setup utility, and then navigate to:

Apps list > Wireless Setup Utility

In Windows 7 or earlier

a Click or Start.

b Click All Programs or Programs.

c Select the printer program folder from the list, and then select Wireless Setup Utility.

2 Follow the instructions on the computer screen.

Using the Wireless Setup Assistant (Macintosh only)

The Wireless Setup Assistant lets you:

• Configure the printer to join an existing wireless network.

• Add a printer to an existing ad hoc network.

• Change the wireless settings after installation.

• Install the printer on additional network computers.

Notes:

• This application is applicable only in select printer models.

• Make sure the printer is turned on.

• Make sure the wireless network adapter installed in your printer is attached and working properly.

• Do not connect the installation or network cables until prompted to do so by the setup software.

• Make sure that you are using the latest version of the Wireless Setup Assistant application. For

more information, visit

www.lexmark.com.

2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.

Note: If you encounter problems while running the application, then click

What is Wi‑Fi Protected Setup?

Wi‑Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.

Note: WPS supports only networks that communicate through access points (wireless routers).

The printer supports the following methods in connecting to a wireless network:

• Personal Identification Number (PIN)—A PIN on the printer is entered into the wireless settings of the

access point.

• Push Button Configuration (PBC)—Buttons on both the printer and the access point are pushed within

a given period of time.

Look for any of these identifier marks to check if your access point is WPS certified:

You can find these WPS logos on the side, back, or top of your access point.

For more information on accessing the wireless settings and determining the WPS capability of your access point, see the documentation that came with the access point or contact your system support person.

Installing the Wireless Setup Assistant (Macintosh only)

1 Download the latest version of the Wireless Setup Assistant application from

http://support.lexmark.com.

2 Double‑click the downloaded software installer package.

3 Follow the instructions on the computer screen.

Launching the Wireless Setup Assistant

1 From the Finder, navigate to:

Applications > select your printer folder

Configuring Wi‑Fi Protected Setup manually

Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. For more

information, see the User’s Guide.

If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS, then push the WPS button on the wireless router. Wait for the prin ter control panel to display a message to begin WPS con figuration. There might be a short delay before the message appears. If nothing happens after 30 seconds, then do one of the following:

USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD

1 From the printer control panel, navigate to:

Wireless networking 44

> Setup > > Network Setup > > Wireless 802.11b/g/n > > Network Connection

Setup >

> Wireless > > Wi‑Fi Protected Setup > > WPS PBC Mode >

2 Follow the instructions on the printer display.

USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD

1 From the printer control panel, navigate to:

> Setup > > Network Setup > > Wireless 802.11b/g/n > > Network Connection

Setup >

2 Follow the instructions on the printer display.

> Wireless > > Wi‑Fi Protected Setup > > WPS PIN Mode >

Troubleshooting 45

Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:

• Make sure the power cord is plugged into the printer and into a properly grounded, working electrical

outlet.

• Make sure the printer is turned on.

• Make sure the printer is securely connected to the computer, print server, or network access point.

• Check the printer for error messages, and resolve any errors.

• Check for paper jam messages, and clear any jams.

• Check the ink cartridges, and install new cartridges if necessary.

• Turn the printer off, wait about 10 seconds, and then turn the printer back on.

Note: Make sure the printer is not in Sleep mode. Press and hold the printer.

If Troubleshooting does not solve your problem

Visit our Web site at http://support.lexmark.com to find the following:

• Knowledgebase articles with the latest information and troubleshooting for your printer

• Live online technical support

• Contact numbers for telephone technical support

for three seconds to turn off

Installation screen did not appear during installation

If the "Before you troubleshoot" checklist does not solve the problem, then try the following:

For Windows users

Double‑click the software installer package.

Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe > OK.

In Windows 7 or earlier

a Click or click Start, and then click Run.

b In the Start Search or Run dialog, type D:\setup.exe.

c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

2 Click Install, and then follow the instructions on the computer screen.

For Macintosh users

From the Finder desktop, click the CD icon.

2 Double-click the software installer package, and then follow the instructions on the computer screen.

Setup troubleshooting

• “Incorrect language appears on the display” on page 45

• “Software did not install” on page 46

• “Print job does not print or is missing pages” on page 46

• “Printer is printing blank pages” on page 47

• “Printer is busy or does not respond” on page 47

• “Cannot delete documents from the print queue” on page 47

• “Cannot print through USB” on page 47

Incorrect language appears on the display

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

HANGE THE LANGUAGE USING THE PRINTER MENUS

1 From the printer control panel, navigate to:

> Setup > > Device Setup > > Language >

2 Press the up or down arrow button to scroll to the language you want, and then press .

3 To confirm the setting, press the left or right arrow button to scroll to Yes, and then press .

Troubleshooting 46

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, do the following:

AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS

EMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

HECK THE

Note: If you continue to have problems, then try another USB port on the computer. You may have

connected to a defective port.

ECONNECT THE PRINTER POWER SUPPLY

USB

CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

1 Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold

the printer.

2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power

supply.

3 After one minute, reconnect the power cord into the power supply, and then plug the power cord

into the wall outlet.

4 Turn on the printer.

for three seconds to turn off

3 Close the printer.

ELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB

Note: This solution applies to Macintosh users only.

1 With a document open, choose File > Print.

2 From the printer pop-up menu, choose your printer, and then click Print.

If your printer does not appear in the Printer list, then choose Add Printer. From the list of printers in the Default tab, select your printer, and then click Add.

If your printer does not appear in the list, then try either of the following:

• For a USB-connected printer, remove and then reconnect the USB cable.

• For a printer that is wirelessly connected, see the Wireless troubleshooting section.

AKE SURE THE PRINT JOB IS NOT PAUSED

AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

ECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold

the printer.

2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power

supply.

3 After one minute, reconnect the power cord into the power supply, and then plug the power cord

into the wall outlet.

4 Turn on the printer.

EMOVE AND RECONNECT THE

USB

CABLE CONNECTED TO YOUR PRINTER

for three seconds to turn off

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1 Turn the printer on, and then open the printer.

2 Make sure the cartridges are inserted correctly.

The cartridges should click firmly into the matching color slot of the printhead.

HECK THE

Note: If you continue to have problems, then try another USB port on the computer. You may have

connected to a defective port.

USB

CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

Troubleshooting 47

EMOVE AND REINSTALL THE PRINTER SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD

1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 16 for more information.

If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try installing the cartridges again.

2 Load plain, unmarked paper.

3 From the printer control panel, navigate to:

> Setup > > Maintenance >

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off

the printer.

2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power

supply.

3 After one minute, reconnect the power cord into the power supply, and then plug the power cord

into the wall outlet.

4 Turn on the printer.

Cannot delete documents from the print queue

If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.

ESTART THE COMPUTER AND TRY AGAIN

4 Press the up or down arrow button to scroll to Deep Clean Printhead, and then press .

A cleaning page prints.

5 Load plain, unmarked paper.

6 From the Maintenance menu screen, press the up or down arrow button to scroll to Align

Printer, and then press

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

AKE SURE THE PRINTER IS NOT IN SLEEP MODE

If the power light is blinking on and off slowly, then the printer is in Sleep mode. Press to wake up the printer.

If the printer will not come out of Sleep mode, then reset the power:

1 Unplug the power cord from the wall outlet, and then wait 10 seconds.

2 Insert the power cord into the wall outlet, and then turn on the printer.

If this problem persists, then check our Web site for updates for your printer software or firmware.

ECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer.

EMOVE AND RECONNECT THE

USB

CABLE CONNECTED TO YOUR PRINTER

Cannot print through USB

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

HECK THE

Note: If you continue to have problems, then try another USB port on the computer. You may have

connected to a defective port.

USB

CONNECTION

1 Check the USB cable for any damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

AKE SURE THE

1 Run the Device Manager.

In Windows 8

In Windows 7 or earlier

a Click , or click Start and then click Run.

USB

PORT IS ENABLED IN WINDOWS

From the Search charm, type run, and then navigate to:

Apps list > Run > type devmgmt.msc > OK

Troubleshooting 48

b In the Start Search or Run dialog, type devmgmt.msc.

c Press Enter, or click OK.

The Device Manager opens.

2 Click the plus sign (+) beside Universal Serial Bus controllers.

If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

For more information, see the computer documentation.

EMOVE AND REINSTALL THE PRINTER SOFTWARE

Fax troubleshooting

• “Fax troubleshooting checklist” on page 48

• “Cannot send faxes” on page 48

• “Cannot receive faxes” on page 49

• “Cannot run the fax software” on page 49

Fax troubleshooting checklist

If you encounter problems sending and receiving faxes, then check the connection first:

1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL

filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port.

If you do not hear a dial tone, then contact your line provider.

2 While the printer is connected to the telephone line, check for a dial tone by plugging an analog

telephone into the

If you do not hear a dial tone, then use the checklist below. Listen for a dial tone after checking each item.

If you hear a dial tone but still have problems sending and receiving faxes, then see the other topics in this section.

Connection checklist

Make sure that the printer and other devices on the line (if applicable) are set up and configured

•

correctly according to your setup scenario.

• Make sure that the cables are connected to the correct ports.

• Make sure that the cables are securely plugged in.

Check the cable connections for the following hardware, if applicable:

Power supply Answering machine Cable modem Splitter

Telephone VoIP adapter DSL filter RJ‑11 adapter

port of the printer.

• If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for

the printer.

• If the printer is con nected to a VoIP adapter or cable modem, then make sure tha t the printer is plugged

into the first phone port.

• If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter.

Cannot send faxes

If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:

AKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER

If you did not enter your user inform ation during initial setup, then enter your fax name and fax number. In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block unknown faxes or faxes without sender information.

ECREASE THE TRANSMISSION SPEED OF THE FAX MODEM

The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax. Otherwise, your fax will not be received.

1 From the printer control panel, navigate to:

> Setup > > Fax Setup > > Dialing and Sending > > Max Send Speed >

2 Select a sending speed, and then press .

NABLE ERROR CORRECTION

Errors and blurs may appear in the faxed document if there is too much noise on the line. This option enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too many errors, the fax may be rejected by the receiving fax machine.

1 From the printer control panel, navigate to:

> Setup > > Fax Setup > > Dialing and Sending > > Error Correction >

2 Check to see if error correction is set to On.

If it is not set to On, then press the arrow buttons to select On, and then press

NABLE AUTOMATIC FAX CONVERSION

If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support.

1 From the printer control panel, navigate to:

Troubleshooting 49

> Setup > > Fax Setup > > Dialing and Sending > > Auto Fax Convert >

2 Check to see if automatic fax conversion is set to On.

If it is not set to On, then press the arrow buttons to select On, and then press

AKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT

The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office.

Make sure that the dial prefix entered in the printer is correct for your network.

AKE SURE THAT THE PRINTER MEMORY IS NOT FULL

The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printer memory is full, then the printer may not be able to receive more incoming faxes. An error message appears on the display when the printer memory is full. Resolve the error to free up space in the printer memory.

AKE SURE THAT FAX FORWARDING IS DISABLED

1 From the printer control panel, navigate to:

> Setup > > Fax Setup > > Ringing and Answering > > Fax Forward >

1 From the printer control panel, navigate to:

2 Press the arrow buttons to scroll to Off, and then press .

> Setup > > Fax Setup > > Dialing and Sending > > Dial Prefix >

2 Press the arrow buttons to create or modify the prefix.

3 If the prefix is not correct, enter the correct prefix, and then press .

Cannot receive faxes

If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:

AKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP

The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices.

If the printer is sharing the telephone line with an answering machine, then make sure that the following are set:

• Auto Answer is On.

NCREASE THE RINGER VOLUME

If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.

AKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE

If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when a fax comes in so that the printer can receive it.

1 From the printer control panel, navigate to:

> Setup > > Fax Setup > > Ringing and Answering > > Manual Pickup Code >

2 Copy the manual answer code that appears on the display.

Note: To increase the security, you can change your manual pickup code to a number that only you

know. You can enter up to 7 characters for your code. The valid characters are the digits 0–9 and the characters # and *.

• The printer picks up on a greater number of rings than the answering machine.

• The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).

If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the following are set:

Cannot run the fax software

The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings in the fax software.

• Auto Answer is Off (if you have only one number on the telephone line).

• The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).

AKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT

The printer is an analog device. If you are using a PBX system, then make sure that the printer is connected to an analog port on the PBX. You may need a digital line converter that converts digital signals into analog signals.

AKE SURE A FAX DRIVER IS INSTALLED

The fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD.

AKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE

You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a VoIP adapter, or a cable modem) before you can open the fax software and configure the fax settings.

Troubleshooting 50

Wireless network troubleshooting

If you are having trouble setting up your printer on a network, print a network setup page, and then see the User's Guide available on the installation software CD.

Also, make sure to check the network indicator lights to verify the connection status of the printer. For more information on the location of the network indicator lights, see“Using the printer control panel” on page 13.

Wireless troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

• The printer, the computer, and the access point (wireless router) are all plugged in and turned on.

• The wireless network is working properly.

Try accessing other computers on your wireless network.

If your network has Internet access, then try connecting to the Internet over a wireless connection.

• Your SSID is correct.

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, then run the wireless setup again.

• Your WEP key or WPA passphrase is correct (if your network is secure).

Log on to the access point and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, then run the wireless setup again.

• The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the access point (wireless router).

• The Wi‑Fi indicator is green and successfully connected.

• The printer driver is installed on the computer from which you are performing a task.

• The correct printer port is selected.

• The computer and printer are both connected to the same wireless network.

• The printer is located away from obstacles or electronic devices that could interfere with the wireless

signal.

Make sure the printer and access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wi reless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Printing a network setup page

A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer.

1 Load plain paper.

2 From the printer control panel, navigate to:

> Setup > > Network Setup > > Print Network Setup Page >

Locating IP addresses

For Windows users

Open the command window.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type cmd > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type cmd.

c Press Enter, or click OK.

2 Type ipconfig, and then select Go or Enter.

The IP address appears as four sets of numbers separated by periods, such as 123.23.123.123.

For Macintosh users

From the Apple menu, navigate to:

About This Mac > More Info

2 From the Contents pane, choose Network.

3 If you are connected over a wireless network, then choose AirPort from the Active Services list.

Locating the printer IP address

You can locate the printer IP address by viewing the printer network setup page. See the User's

•

Guide on the software installation CD for more information on printing a network setup page.

Troubleshooting 51

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then try one or more of the following:

URN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON

Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network connections and resolve connectivity issues.

ISCONNECT FROM YOUR

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session, and then try printing again.

AKE SURE DEMO MODE IS TURNED OFF

Select printer features are not available when Demo Mode is turned on.

From the printer control panel, navigate to:

> Setup > > Demo Mode > > Off >

HECK YOUR

If your access point is using WEP security, then the WEP key should be:

WEP

• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.

• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a

keyboard. ASCII characters in a WEP key are case‑sensitive.

If your access point is using WPA or WPA2 security, then the WPA/WPA2 preshared key/passphrase should be:

• Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.

• From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a

keyboard. ASCII characters in a WPA passphrase are case‑sensitive.

Note: If you do not know this information, then see the documentation that came with the access point, or contact your system support person.

KEY OR

VPN

WPA

SESSION

PASSPHRASE

If you are using one of these boxes and need more information, then see the documentation that came with your box, or contact your internet service provider (ISP).

OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES

There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless pho nes, baby monitors, and security system cameras. Make sure your ac cess point is not positioned too closely to these devices.

OVE THE COMPUTER, PRINTER, OR BOTH CLOSER TO THE ACCESS POINT

The range of your wireless network depends on many factors, including the abilities of your access point and network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart.

HECK THE WIRELESS SIGNAL QUALITY

Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem.

HECK YOUR ADVANCED SECURITY SETTINGS

• If you are using MAC (Media Access Control) address filtering to limit access to your wireless

network, then you must add the printer MAC address to the list of addresses allowed to connect to the access point.

• If you set the access point to issue a limited number of IP addresses, then you must change this so

that the printer can be added.

Note: If you do not know how to make these changes, then see the documentation that came with the access point, or contact the person who set up your wireless network.

AKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT

• See if you have access to the Internet by opening your Web browser and accessing any site.

• If there are other computers or resources on your wireless network, then check to see if you can

access them from your computer.

AKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS

NETWORK

If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.

HECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON

Wireless broadband boxes in Europe, the Middle East, and Africa such as Livebox, AliceBox, N9UF Box, Freebox, or Club Intern et may require you to press an association/registration button when adding the printer to your wireless network.

For Windows users

Obtain the SSID of the network that the computer is connected to.

a Type the IP address of your access point into the address field of your Web browser.

Troubleshooting 52

If you do not know the IP address of the access point, then do the following:

1 Open the command window.

In Windows 8

From the Search charm, type Run, and then navigate to: Apps list > Run > type cmd > OK

In Windows 7 or earlier

a Click , or click Start and then click Run. b In the Start Search or Run dialog, type cmd. c Press Enter, or click OK.

The command window opens.

2 Type ipconfig, and then press Enter. Check the Wireless Network Connection section:

• The “Default Gateway” entry is typically the access point.

• The IP address appears as four sets of numbers separated by periods, such as

192.168.2.134.

b Type the user name and password of the access point when prompted.

c Click OK.

d In the Wireless settings section, look for the SSID.

e Write down the SSID.

Note: Make sure you copy it exactly, including any capital letters.

2 Obtain the SSID of the network that the printer is connected to:

a From the printer, print a network setup page.

b In the Wireless section, look for SSID.

3 Compare the SSID of the computer and SSID of the printer.

If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.

If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.

For Macintosh users with an AirPort base station

In Mac OS X version 10.4 or earlier

1 From the Finder, navigate to:

Applications > Internet Connect > AirPort

The SSID of the network that the computer is connected to appears in the Network menu.

2 Write down the SSID.

For Macintosh users with an access point

Type the IP address of the access point in the address field of your Web browser, and then continue to step 2.

If you do not know the IP address of the access point, then do the following:

a From the Apple menu, navigate to either of the following:

• System Preferences > Network > AirPort

• System Preferences > Network > Wi‑Fi

b Click Advanced or Configure.

c Click TCP/IP.

The Router entry is typically the access point.

2 Type your user name and password when prompted, and then click OK.

3 In the Wireless settings section, look for the SSID.

4 Write down the SSID, security type, and the WEP key or WPA/WPA2 preshared key/passphrase (if

shown).

Notes:

• Make sure you copy the network information down exactly, including any capital letters.

• Store the SSID and the WEP key or WPA/WPA2 preshared key/passphrase in a safe place for

future reference.

AKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH

AIRP

ORT

The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later.

In Mac OS X version 10.5 or later

1 From the Apple menu, navigate to either of the following:

• System Preferences > Network > AirPort

• System Preferences > Network > Wi‑Fi

The SSID of the network that the computer is connected to appears in the Network Name menu.

2 Write down the SSID.

Troubleshooting 53

“Communication not available” message appears when printing wirelessly

Try one or more of the following:

AKE SURE YOUR COMPUTER AND PRINTER HAVE VALID

If you are using a l aptop and have power saving setting s enabled, then you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has powered down.

If you see this message, then wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reconnect to the wireless network.

If you see this message again after you have waited long enough for the printer and the laptop to connect to the network, then there may be a problem with your wireless network.

Make sure that the laptop and printer have both received IP addresses:

For Windows users

1 Open the command window.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type cmd > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type cmd.

c Press Enter, or click OK.

2 Type ipconfig, and then press Enter.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

For Macintosh users

1 From the Apple menu, navigate to:

About This Mac > More Info

2 From the Contents pane, choose Network.

3 If you are connected over a wireless network, then choose AirPort from the Active Services list.

The Router entry is typically the access point.

Locating the printer IP address

• From the printer, print a network setup page.

In the TCP/IP section, look for Address.

• View the printer settings.

ADDRESSES FOR THE NETWORK

From the printer control panel, navigate to either of the following:

– > Setup > > Network Setup > > Wireless 802.11 b/g/n > > Network Connection

Setup >

> TCP/IP > > IP Address >

– > Setup > > Network Setup > > Ethernet 10/100 > > Network Connection

Setup >

If the printer or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255), then do the following:

> TCP/IP > > IP Address >

1 Turn off the device that does not have a valid IP address (the laptop, the printer, or both).

2 Turn on the device, and then check the IP addresses again.

If the printer or the laptop still does not receive a valid IP address, then there is a problem with your wireless network. Try the following:

• Make sure your access point (wireless router) is turned on and is working.

• Remove any objects that could be blocking the signal.

• Temporarily turn off any unnecessary wireless devices on your network and pause any

network‑intensive activities, like large file transfers or network games. If the network is too busy, then it is possible that the printer is not receiving the IP address within the allowed time.

• Make sure your DHCP server, which may also be your wireless router, is working and is configured

to assign IP addresses. If you are not sure how to do this, then refer to the manual that came with your wireless router.

If the printer and computer have valid IP addresses and the network is operating correctly, then continue troubleshooting.

AKE SURE THE WIRELESS PORT IS SELECTED

Note: This solution applies to Windows users only.

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type control printers.

c Press Enter, or click OK.

2 Right‑click the printer, and then select Printer properties (for Windows 7 or later) or Properties

(earlier versions).

3 Click the Ports tab, and then locate the selected port.

The selected port has a check mark beside it in the Port column.

Troubleshooting 54

4 If the Description column of the selected port indicates that it is a USB port, then scroll through the

list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port.

5 Click OK, and then try to print again.

AKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED

Note: This solution applies to Windows users only.

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type control printers.

c Press Enter, or click OK.

2 Right‑click the printer, and then select Properties (for Windows Vista or earlier) or Printer

properties (for Windows 7 or later).

3 Click the Ports tab.

4 Click the box next to Enable bidirectional support if it is not already checked.

5 Click Apply > OK, and then try to print again.

Notices 55

Notices

Edition notice

October 2012

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY

OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED T O, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, visit

For information on supplies and downloads, visit

http://support.lexmark.com.

www.lexmark.com.

Federal Communications Commission (FCC) compliance information

statement

This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1 this device may not cause harmful interference, and 2 this device must accept any interference received, including interference that may cause undesired

operation.

Any questions on this statement should be directed to:

Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000

For additional compliance information, see the online documentation.

Federal Communications Commission (FCC) compliance information

statement

This product complies with Part 68 of the FCC Rules. See the product online documentation for additional compliance information.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

All other trademarks are the property of their respective owners.

Index 56

Index

Address Book 39 ADF output tray

location 12

ADF paper guide

location 12

ADF tray

location 12 aligning the printhead 18 answering machine

setting up 31 Automatic Document Feeder (ADF)

location 12

bidirectional communication

enabling 53 broadcast fax, sending

immediately 40 buttons

printer control panel 13

Caller ID

setting 38 canceling

copy job 26

e‑mail 30

print job 23

scan job 29 cannot delete documents from print queue 47 cannot print over wireless network 51 cannot print through USB 47 cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 cartridges, ink

ordering 16 checking an unresponsive printer 45 checking the dial tone 38 checklist

before you troubleshoot 45

fax troubleshooting 48 cleaning printhead nozzles 18

Communication not available

message 53

configuring Wi‑Fi Protected Setup

PBC, Push Button Configuration method 43

PIN, Personal Identification Number method 43 conserving energy, ink, and paper 5 contact list

creating 39 copies

making 25 copy job

canceling 26 copying 25

on both sides of the paper 25

tips 25

dial tone

checking 38 Digital Subscriber Line (DSL)

fax setup 33 digital telephone service

fax setup 34 distinctive ring

setting 39 documents

faxing using the computer 40

faxing using the control panel 40

printing 22

scanning using the touch screen 27 DSL filter 33 duplex

copying, automatic 25

printing, automatic 22 duplex unit

location 13

emission notices 55 energy

conserving 5 Ethernet port

location 13 EXT port

location 13 e‑mail

canceling 30 e‑mail function

setting up 30

e‑mailing

scanned documents 28 setting up e‑mail function 30 tips 30

fax setup

country‑ or region‑specific 35 digital telephone service 34 DSL connection 33 standard telephone line connection 31 VoIP 33

fax troubleshooting

cannot receive faxes 49 cannot run fax software 49

cannot send faxes 48 fax troubleshooting checklist 48 faxing

Auto Answer setting 38

receiving automatically 41

receiving manually 41

sending a broadcast fax immediately 40

sending using the control panel 40

setting sender information 38

tips, receiving 40

tips, sending 40

using the computer 40

using the control panel 40 faxing tips

receiving faxes automatically 41 FCC notices 55 features, printer 6 file types

supported 14 finding

information 5

publications 5

Web site 5 finding IP address of computer (Mac) 50 flash drive

inserting 15

printing documents from 23

scanning to 27

Group List 39

incorrect language appears on display 45 information

finding 5 information needed for setting up printer on wireless network 42 ink

conserving 5 ink cartridge access area

location 13 ink cartridges

installing 16

ordering 16

removing 16

replacing 16 inserting a flash drive 15 installation screen did not appear automatically 45 installing printer software (Windows) 19

jam clearance cover

location 12

language

changing 45 LexPrint 24 line filter 33 LINE port

location 13

Macintosh printer software

using 20 memory card

scanning to 27 minimum system requirements 19 models, printer 5

network setup page

printing 50 networking

finding IP address of computer 50

finding IP address of computer (Mac) 50

finding IP address of printer 50

IP addresses 50

Index 57

notices 2, 55

ordering ink cartridges 16

page does not print 46 paper

conserving 5

paper exit tray

location 12

paper stop

location 12

paper tray

location 12

PDF

creating from scan 28

Personal Identification Number method

using 43 phone book 39 phone plug 35 phone splitter 33 photos

printing from a flash drive 23 PictBridge and USB port

location 12 power supply port

location 13 Print dialog

launching 20 print job

canceling 23 print troubleshooting

cannot delete documents from print queue 47 printer

features 6

models 5

setting up 6 printer control panel

buttons 13

location 12

using 13 printer does not respond 47 printer features 6 printer models 5 printer parts

diagram 12 printer printing blank pages 47 printer problems, basic solutions 45

printer software, installing (Windows) 19 printers

supported 24

printhead

aligning 18

printhead access area

location 13

printhead nozzles

cleaning 18

printing

documents 22 documents from a flash drive 23 network setup page 50 on both sides of the paper 22 photos from a flash drive 23 two‑sided 22

publications

finding 5

Push Button Configuration method

using 43

receiving faxes

Auto Answer setting 38, 41 automatically 41 manually 41

tips 41 recycling 5 replacing ink cartridges 16 RJ‑11 adapter 35

safety information 2, 31 scan job

canceling 29 scanner cover

location 12 scanner glass

location 12 scanner unit

location 13 scanning

creating a PDF from scan 28

documents for e‑mailing 28

tips 27

to a flash drive 27

to a local computer 27

to a memory card 27

using the touch screen 27

selecting the wireless port 53 sender information

registering 38 sending faxes, tips 40 setting

number of rings 39 setting up fax

country‑ or region‑specific 35

digital telephone service 34

DSL connection 33

standard telephone line connection 31

VoIP connection 33 setting up printer 6 setup troubleshooting

cannot print through USB 47

incorrect language appears on display 45

installation screen did not appear

automatically 45 page does not print 46 printer does not respond 47 printer printing blank pages 47 software did not install 46

software did not install 46 Speed Dial list 39 supported file types 14 supported operating systems 19 supported printers 24

technical support 45 telecommunication notices 55 tips for

copying 25 e‑mailing 30 receiving faxes 40 scanning 27 sending faxes 40

Transmit Terminal Identification (TTI)

setting 38

troubleshooting

checking an unresponsive printer 45 contacting technical support 45 fax checklist 48 solving basic printer problems 45 wireless network 50

troubleshooting, fax

cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48

troubleshooting, print

cannot delete documents from print queue 47

troubleshooting, setup

cannot print through USB 47 incorrect language appears on display 45 installation screen did not appear

automatically 45 page does not print 46 printer does not respond 47 printer printing blank pages 47 software did not install 46

troubleshooting, wireless

cannot print over wireless network 51

two‑sided

copying, automatic 25

two‑sided printing 22

USB port

location 13

using

Wireless Setup Utility 43

voice mail

setting up 31

Voice over Internet Protocol (VoIP)

fax setup 33

VoIP adapter 33

Web Links

accessing 20

Web site

finding 5

Windows software

Abbyy Sprint OCR 20 Phone Book 20 Printer Home 20 Printer Setup Utility 20 Printing Preferences 20 Product Update 20 Status Messenger 20 Status Monitor Center 20 Tools for Office 20 Wireless Setup Utility 20

Index 58

wireless network

information needed for setting up wireless

printing 42

troubleshooting 50

wireless setup

information needed for 42

Wireless Setup Assistant

launching 43

Wireless Setup Assistant (Macintosh only)

installing 43

Wireless Setup Assistant (Macintosh)

using 43

Wireless Setup Utility

launching 43

Wireless Setup Utility (Windows only)

installing 42

Wireless Setup Utility (Windows)

using 42

wireless troubleshooting

cannot print over wireless network 51

Wi‑Fi Protected Setup

configuring manually 43 using 43

Wi‑Fi Protected Setup logo

identifying 43

Lexmark 90T7110 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About your printer

Finding information about the printer

Minimizing your printer's environmental impact

Printer models

Printer features

Setting up the printer

Understanding the parts of the printer

Using the printer control panel

Using flash drives

Supported file types

Using a flash drive with the printer

Ordering and replacing supplies

Ordering ink cartridges

Replacing ink cartridges

Maintaining ink cartridges

Aligning the printhead

Cleaning the printhead nozzles

Using the printer software

Supported operating systems

Installing the printer software

Using the Windows printer software

Using the Macintosh printer software

Printing

Printing a document

Printing on both sides of the paper (duplexing) automatically

Printing photos from a flash drive

Printing documents from a flash drive

Canceling print jobs

Printing from a mobile device

What is LexPrint?

Supported printers

Copying

Tips for copying

Making copies

Canceling copy jobs

Scanning

Tips for scanning

Scanning to a local computer

Scanning to a flash drive or memory card

Scanning to a PDF

Canceling scan jobs

E-mailing

Sending e-mail

Setting up the e-mail function

Setting up the printer to fax

Step 1: Connect the printer to the telephone line

Scenario 1: Standard telephone line

Scenario 2: Digital Subscriber Line (DSL)

Scenario 3: VoIP telephone service

Scenario 4: Digital telephone service through a cable provider

Step 3: Set your fax name and fax number

Step 4: Set the printer to receive faxes automatically or manually

Step 2: Check the dial tone

Step 5: Set the number of rings

Step 6: Create a contact list

Faxing

Sending faxes

Tips for sending faxes

Sending faxes using the printer control panel

Sending faxes using the computer

Receiving faxes

Tips for receiving faxes

Receiving faxes automatically

Receiving faxes manually

Wireless networking

Information you will need to set up the printer on a wireless network

Installing the printer on a wireless network

Using the Wireless Setup Utility (Windows only)

Installing the Wireless Setup Utility (Windows only)

Launching the Wireless Setup Utility

Using the Wireless Setup Assistant (Macintosh only)

Installing the Wireless Setup Assistant (Macintosh only)

Launching the Wireless Setup Assistant

USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD

USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD