Lexmark 4500 User Manual

3500-4500 Series

User's Guide

March 2007 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

740 West New Circle Road Lexington, Kentucky 40550

Important safety information

Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord.

Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of

some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Operating system notice

All features and functions are operating system-dependent. For complete descriptions:

• Windows users—See the User's Guide.

• Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.

Finding information about the printer..........................................................................9

Setting up the printer...................................................................................................12

Checking the box contents................................................................................................................12

Installing another language control panel..........................................................................................13

Networking the printer.................................................................................................14

Installing the printer on a network......................................................................................................14

Installing an internal wireless print server..........................................................................................14

Finding your MAC address................................................................................................................15

Learning about the printer..........................................................................................16

Understanding the parts of the printer...............................................................................................16

Using the control panel buttons and menus......................................................................................17

Using the control panel............................................................................................................................... 17

Using the Copy menu .................................................................................................................................19

Using the Scan menu ................................................................................................................................. 20

Using the Photo Card menu ....................................................................................................................... 21

Using the PictBridge menu ......................................................................................................................... 22

Using the Settings menu ............................................................................................................................ 23

Saving settings ........................................................................................................................................... 25

Learning about the software.......................................................................................27

Using the printer software..................................................................................................................27

Using the Lexmark Imaging Studio....................................................................................................27

Using the Solution Center..................................................................................................................28

Using Printing Preferences................................................................................................................30

Opening Printing Preferences .................................................................................................................... 30

Using the Printing Preferences tabs ........................................................................................................... 30

Using the Save Settings menu ................................................................................................................... 31

Using the I Want To menu.......................................................................................................................... 31

Using the Options menu ............................................................................................................................. 31

Using the Toolbar..............................................................................................................................31

Resetting printer software settings to defaults..................................................................................32

Loading paper and original documents.....................................................................34

Loading paper....................................................................................................................................34

Loading various paper types.............................................................................................................34

Loading original documents on the scanner glass............................................................................37

Printing.........................................................................................................................39

Printing a document...........................................................................................................................39

Printing high-quality graphics............................................................................................................39

Printing a Web page..........................................................................................................................39

Printing photos or images from a Web page.....................................................................................40

Printing collated copies......................................................................................................................41

Printing the last page first (reverse page order)................................................................................41

Printing transparencies......................................................................................................................41

Printing envelopes.............................................................................................................................41

Printing cards.....................................................................................................................................42

Printing multiple pages on one sheet................................................................................................42

Printing files from a memory card or flash drive................................................................................43

Working with photos...................................................................................................44

Retrieving and managing photos.......................................................................................................44

Inserting a memory card............................................................................................................................. 44

Inserting a flash drive ................................................................................................................................. 45

Transferring photos from a memory device to the computer using the control panel................................. 46

Transferring all photos from a memory card using the computer ............................................................... 46

Transferring selected photos from a memory card using the computer ..................................................... 47

Transferring all photos from a CD or flash drive using the computer ......................................................... 47

Transferring selected photos from a CD or flash drive using the computer ............................................... 48

Transferring photos from a memory card to a flash drive........................................................................... 48

Printing photos using the control panel.............................................................................................49

Printing photos stored on a memory device using the proof sheet............................................................. 49

Printing all photos....................................................................................................................................... 50

Printing photos by number.......................................................................................................................... 50

Printing photos by date range..................................................................................................................... 51

Printing photos using color effects.............................................................................................................. 51

Printing photos from a digital camera using DPOF .................................................................................... 52

Using a PictBridge-enabled digital camera to control printing photos ........................................................ 52

Printing photos using the computer...................................................................................................53

Viewing / Printing photos from the Photo Library ....................................................................................... 53

Printing photos from a media device using the computer........................................................................... 54

Printing Photo Packages ............................................................................................................................ 54

Creating photo projects.....................................................................................................................54

Creating Photo Greeting Cards .................................................................................................................. 54

Creating a Photo Slideshow .......................................................................................................................55

Printing an image as a multiple-page poster .............................................................................................. 56

Copying.........................................................................................................................57

Making a copy...................................................................................................................................57

Adjusting copy quality........................................................................................................................57

Copying photos..................................................................................................................................58

Making borderless copies using the control panel............................................................................58

Making a copy lighter or darker.........................................................................................................59

Collating copies using the control panel............................................................................................59

Repeating an image on one page.....................................................................................................60

Enlarging or reducing an image........................................................................................................60

Copying a document using the computer..........................................................................................61

Copying a photo using the computer.................................................................................................62

Scanning.......................................................................................................................63

Scanning a document........................................................................................................................63

Scanning to a computer over a network............................................................................................63

Scanning a document using the computer........................................................................................64

Scanning text for editing....................................................................................................................64

Scanning images for editing..............................................................................................................65

Scanning a photo to the Photo Library..............................................................................................65

Scanning multiple photos at one time using the computer................................................................65

Scanning documents or images for e-mailing...................................................................................66

Removing wavy patterns from scanned photos, magazines, or newspapers...................................66

Customizing scan settings using the computer.................................................................................67

Faxing...........................................................................................................................68

Sending a fax using the software......................................................................................................68

Receiving a fax automatically............................................................................................................69

Maintaining the printer................................................................................................70

Changing print cartridges..................................................................................................................70

Removing a used print cartridge................................................................................................................. 70

Installing print cartridges............................................................................................................................. 70

Achieving better print quality.............................................................................................................72

Improving print quality ................................................................................................................................ 72

Aligning print cartridges .............................................................................................................................. 72

Cleaning the print cartridge nozzles ........................................................................................................... 72

Wiping the print cartridge nozzles and contacts ......................................................................................... 73

Preserving the print cartridges...........................................................................................................74

Cleaning the scanner glass...............................................................................................................74

Ordering supplies..............................................................................................................................74

Ordering print cartridges............................................................................................................................. 74

Ordering paper and other supplies ............................................................................................................. 75

Using genuine Lexmark print cartridges............................................................................................75

Refilling a print cartridge....................................................................................................................76

Recycling Lexmark products.............................................................................................................76

Troubleshooting...........................................................................................................77

Setup troubleshooting........................................................................................................................77

Incorrect language appears on the display................................................................................................. 77

Power button is not lit ................................................................................................................................. 78

Software does not install ............................................................................................................................ 78

Page does not print .................................................................................................................................... 79

Cannot print from digital camera using PictBridge ..................................................................................... 80

Print troubleshooting..........................................................................................................................81

Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera......................81

Improving print quality ................................................................................................................................ 82

Poor text and graphic quality ...................................................................................................................... 83

Poor quality at the edges of the page......................................................................................................... 84

Print speed is slow...................................................................................................................................... 85

Partial document or photo prints................................................................................................................. 85

Photo smudges........................................................................................................................................... 85

Ink levels seem incorrect ............................................................................................................................ 85

Ink levels seem to go down too quickly ...................................................................................................... 86

Copy troubleshooting.........................................................................................................................86

Copier does not respond ............................................................................................................................ 86

Scanner unit does not close ....................................................................................................................... 86

Poor copy quality ........................................................................................................................................ 87

Partial document or photo copies ............................................................................................................... 88

Scan troubleshooting.........................................................................................................................88

Scanner does not respond ......................................................................................................................... 88

Scan was not successful ............................................................................................................................ 89

Scanning takes too long or freezes the computer ...................................................................................... 89

Poor scanned image quality .......................................................................................................................89

Partial document or photo scans ................................................................................................................ 90

Cannot scan to a computer over a network................................................................................................ 90

Jams and misfeeds troubleshooting..................................................................................................90

Paper jam in the printer .............................................................................................................................. 90

Paper jam in the paper support .................................................................................................................. 91

Paper or specialty media misfeeds............................................................................................................. 91

Printer does not feed paper, envelopes, or specialty media....................................................................... 91

Banner paper jams ..................................................................................................................................... 92

Memory card troubleshooting............................................................................................................92

Memory card cannot be inserted ................................................................................................................ 93

Nothing happens when memory card is inserted ....................................................................................... 93

Error messages.................................................................................................................................94

Alignment Error........................................................................................................................................... 94

Black Ink Low / Color Ink Low / Photo Ink Low........................................................................................... 94

Cartridge Error (1102, 1203, 1204, or 120F).............................................................................................. 94

Clear Carrier Jam ....................................................................................................................................... 95

Computer not connected ............................................................................................................................ 96

Could not detect a proof sheet ................................................................................................................... 96

Error 1104................................................................................................................................................... 96

Left Cartridge Error / Right Cartridge Error................................................................................................. 97

Left Cartridge Incorrect / Right Cartridge Incorrect..................................................................................... 97

Left Cartridge Missing / Right Cartridge Missing ........................................................................................ 97

Memory Failure........................................................................................................................................... 97

No images have been selected .................................................................................................................. 98

No photo/paper size selection has been made .......................................................................................... 98

No proof sheet information ......................................................................................................................... 98

No valid photo image files detected............................................................................................................98

Only one photo enhancement may be chosen at a time ............................................................................ 98

Only one photo/size selection can be chosen at a time ............................................................................. 98

Photo size error. Photo must fit on page. ................................................................................................... 99

PictBridge communications error................................................................................................................ 99

Please remove the camera card................................................................................................................. 99

Some photos removed from card by host................................................................................................... 99

There is a problem reading the memory card............................................................................................. 99

Settings are not saved.......................................................................................................................99

Change time-out settings............................................................................................................................ 99

Save settings for future jobs ....................................................................................................................... 99

Resetting to factory default settings..................................................................................................99

Removing and reinstalling the software..........................................................................................100

Notices........................................................................................................................101

Edition notice...................................................................................................................................101

Power consumption.........................................................................................................................103

Index............................................................................................................................105

Finding information about the printer

Quick Setup sheet

Description Where to find

The Quick Setup sheet gives you instructions for setting up hardware and software.

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.

Getting Started booklet

Description Where to find

The Getting Started booklet gives you instructions for setting up the printer and some basic instructions for using the printer.

Note: If your printer supports Macintosh operating systems, see the Mac Help:

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.

1 From the Finder desktop, double-click the

Lexmark 3500-4500 Series folder.

2 Double-click the printer Help icon.

User's Guide

Description Where to find

The User's Guide gives you instructions for using the printer and other information such as:

• Using the software (on Windows operating systems)

• Loading paper

• Printing

• Working with photos

• Scanning (if supported by your printer)

• Making copies (if supported by your printer)

• Faxing (if supported by your printer)

• Maintaining the printer

• Connecting the printer to a network (if supported by

your printer)

• Troubleshooting problems with printing, copying,

scanning, faxing, paper jams, and misfeeds

Note: If your printer supports Macintosh operating systems, see the Mac Help:

1 From the Finder desktop, double-click the Lexmark

3500-4500 Series folder.

2 Double-click the printer Help icon.

When you install the printer software, the User's Guide will be installed.

1 Click Start  Programs or All Programs 

Lexmark 3500-4500 Series.

2 Click User's Guide.

If the link to the User's Guide is not on your desktop, follow these instructions:

1 Insert the CD.

The installation screen appears.

Note: If necessary, click Start  Run, and then type D:\setup, where D is the letter of your CD-ROM

drive.

2 Click View User's Guide (including Setup

Troubleshooting).

3 Click Yes.

An icon of the User's Guide appears on your desktop, and the User's Guide appears on the screen.

You can also find this document on the Lexmark Web site at www.lexmark.com.

Help

Description Where to find

The Help gives you instructions for using the software, if your printer connects to a computer.

While in any Lexmark software program, click Help,

Tips  Help, or Help  Help Topics.

Lexmark Solution Center

Description Where to find

The Lexmark Solution Center software is included on your CD. It installs with the other software, if your printer connects to a computer.

To access the Lexmark Solution Center:

1 Click Start  Programs or All Programs 

Lexmark 3500-4500 Series.

2 Select Lexmark Solution Center.

Customer support

Description Where to find (North America) Where to find (rest of world)

Telephone support

Call us at

• US: 1-800-332-4120

Monday–Friday (8:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

• Canada: 1-800-539-6275

English Monday–Friday (8:00 AM– 11:00 PM ET)

Saturday (Noon–6:00 PM ET)

French Monday–Friday (9:00 AM–7:00 PM ET)

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

• Mexico: 001-888-377-0063

Monday–Friday (8:00 AM–8:00 PM ET)

Note: Support numbers and times may change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer.

E-mail support

For e-mail support, visit our Web site:

www.lexmark.com.

1 Click CUSTOMER SUPPORT. 2 Click Technical Support. 3 Select your printer family. 4 Select your printer model. 5 From the Support Tools section, click e-

Mail Support.

6 Complete the form, and then click Submit

Request.

E-mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

Limited Warranty

Description Where to find (US) Where to find (rest of world)

Limited Warranty Information

Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.

To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at

www.lexmark.com.

1 Click CUSTOMER SUPPORT. 2 Click Warranty Information.

Warranty information varies by country or region. See the printed warranty that shipped with your printer.

3 From the Statement of Limited

Warranty section, click Inkjet & All-In-One Printers.

4 Scroll through the Web page to view

the warranty.

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Setting up the printer

Checking the box contents

Name Description

Black print cartridge Cartridges to be installed into the printer.

Color print cartridge

Note: Cartridge combinations vary depending on the product

purchased.

Power cord Attaches to the power supply port located at the back of the printer.

Note: Your power cord may look different from the one shown.

Installation software CD for Windows

• Installation software for the printer

• Help

• User's Guide in electronic format

Installation software CD for Macintosh

• Installation software for the printer

• Mac Help

Getting Started Printed booklet that serves as a guide.

Note: Complete user information (User's Guide or Mac Help) can be

found on the installation software CDs.

Quick Setup sheet Initial setup directions

Installation cable Connects the printer to the computer temporarily during some

methods of installation.

Installing another language control panel

These instructions apply only if you received one or more additional language control panels with the printer.

1 Lift and remove the control panel (if one is installed).

2 Choose the correct control panel for your language.

3 Align the clips on the control panel with the holes on the printer, and then press down.

Networking the printer

For complete networking information, please refer to the Getting Started booklet that came with the product.

Installing the printer on a network

Follow the instructions for the networking method you want to use. Make sure the selected network is set up and working properly, and that all relevant devices are turned on. For more information on your specific network, see your network documentation or consult the person who set up the network.

Installing an internal wireless print server

The printer you purchased may contain an internal wireless print server that allows the printer to be used on a wireless network. If your printer does not have an internal wireless print server already installed, you can purchase one separately. Use the following instructions to install the internal wireless print server:

1 Turn off your printer, and then unplug the power cord from the wall outlet.

Warning: Failure to unplug the printer can cause damage to your printer and to the internal wireless print server.

Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed.

2 Remove the back cover plate by pushing the tab down and then pulling the cover away from the printer.

3 Unpack the internal wireless print server. Save the packaging materials.

Warning: Wireless print servers are easily damaged by static electricity. Touch something metal such as the

printer frame before you touch the wireless print server.

4 Align the edges of the internal wireless print server with the guides on the left and right, and then slide the wireless

print server into the printer until it snaps into place.

5 Make sure the antenna points up.

6 Attach the adhesive label with the MAC address to the back of the printer. You will need this later to in order to

network the printer.

You are now ready to configure the internal wireless print server to work on your wireless network.

Finding your MAC address

In order to complete the network configuration of your printer, you may need the media access control (MAC) address of the printer or print server. The MAC address is a series of letters and numbers located on the back of your printer.

If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it.

Learning about the printer

Understanding the parts of the printer

Use the To

Paper support Load paper.

Wi-Fi indicator Check wireless status:

• Off indicates that the printer is not turned on or that no wireless option is installed.

• Orange indicates that the printer is ready for wireless connection, but not connected.

• Orange blinking indicates that the printer is configured but unable to communicate

with the wireless network.

• Green indicates that the printer is connected to a wireless network.

PictBridge port Connect a PictBridge-enabled digital camera or a flash drive to the printer.

Memory card slots Insert a memory card.

Control panel Operate the printer.

For more information, see “Using the control panel” on page 17.

Paper exit tray Hold paper as it exits.

Paper feed guard Prevent items from falling into the paper slot.

Paper guide Keep paper straight when feeding.

Top cover Access the scanner glass.

Scanner glass Copy or remove an item.

Use the To

Scanner unit Access the print cartridges.

Print cartridge carrier Install, replace, or remove a print cartridge.

Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network.

Note: Only the 4500 Series comes with an internal wireless

print server installed.

USB port Connect the printer to a computer using a USB cable.

Power supply with port Connect the printer to a power source.

Using the control panel buttons and menus

Using the control panel

The display shows:

• Printer status

• Messages

• Menus

Press To

• Turn the printer on and off.

• Stop the print, copy, or scan process.

Press To

Copy Mode Access the copy default screen and make copies.

Note: The mode is selected when the button light is on.

Scan Mode Access the scan default screen and scan documents.

Note: The mode is selected when the button light is on.

Photo Card Access the photo default screen and print photos.

Note: The mode is selected when the button light is on.

Settings Access the settings default screen and change printer settings.

Note: Other button lights are off when this button is selected.

Lighter / Darker Adjust the brightness of a copy or photo.

Press To

Display the Copy, Scan, or Photo Card menu, depending on which mode is selected.

• Return to the previous screen.

• Delete a letter or number.

• Decrease a number.

• Delete a letter or number.

• Scroll through menus, submenus, or settings on the display.

• Select a menu or submenu item that appears on the display.

• Feed or eject paper.

• Increase a number.

• Enter a space between letters or numbers.

• Scroll through menus, submenus, or settings on the display.

• Cancel a print, copy, or scan job in progress.

• Exit a menu or submenu, and return to the default copy, scan, or photo card screen.

• Clear current settings or error messages, and return to default settings.

Press To

Start Color Start a color copy, scan, or photo print job, depending on which mode is selected.

Start Black Start a black-and-white copy, scan or photo print job, depending on which mode is selected.

Using the Copy menu

To access and navigate the Copy menu:

1 From the control panel, press Copy Mode.

The copy default screen appears.

2 If you do not want to change a setting, press Start Color or Start Black.

3 If you want to change a setting, press .

4 Press or repeatedly until the menu item you want appears.

5 Press .

6 Press or repeatedly until the submenu item you want or the setting you want appears.

7 Press .

Note: Pressing

selects a setting. An * appears next to the selected setting.

8 To go into additional submenus and settings, repeat step 6 and step 7 as needed.

9 If necessary, press repeatedly to return to the previous menus and make other setting selections.

10 Press Start Color or Start Black.

Use this To

Copies* Specify how many copies to print.

Resize*

• Specify the percentage for enlarging or reducing the original copy.

• Specify a specific copy size.

• Create a multiple-page poster.

Lighter / Darker* Adjust the brightness of a copy.

Quality* Adjust the quality of a copy.

Paper Setup Specify the size and type of the paper loaded.

Repeat Image* Choose how many copies of an image to print on a page.

Collate Print one or more copies in the correct order.

N-Up* Choose how many pages to print on a page.

Original Size* Specify the size of the original document.

Original Type* Specify the type of the original document.

* Temporary setting. For information on saving temporary and other settings, see “Saving settings” on page 25.

Using the Scan menu

To access and navigate the Scan menu:

1 From the control panel, press Scan Mode.

The scan default screen appears.

2 Press or repeatedly until the scan destination you want appears.

3 If you do not want to change a setting, press Start Color or Start Black.

4 If you want to change a setting, press .

5 Press or repeatedly until the menu item you want appears.

6 Press .

7 Press or repeatedly until the submenu item you want or the setting you want appears.

8 Press .

Note: Pressing

selects a setting. An * appears next to the selected setting.

9 To go into additional submenus and settings, repeat step 7 and step 8 as needed.

10 If needed, press repeatedly to return to the previous menus and make other setting selections.

11 Press Start Color or Start Black.

Use this To

Quality* Adjust the quality of a scan.

Original Size* Specify the size of the original document.

* Temporary setting. For information on saving temporary and other settings, see “Saving settings” on page 25.

Using the Photo Card menu

1 If necessary, press Photo Card, or insert a memory card or a flash drive into the printer.

2 Press or repeatedly until the menu item you want appears.

3 Press .

4 Press or repeatedly until the submenu item you want or the setting you want appears.

5 Press .

Note: Pressing

selects a setting. An * appears next to the selected setting.

6 To go into additional submenus and settings, repeat step 4 and step 5 as needed.

7 If necessary, press repeatedly to return to the previous menus and make other setting selections.

8 Press Start Color or Start Black.

Menu item Action

Proof Sheet Print and then scan a proof sheet:

• for all photos on the memory card

• for the most recent 20 photos

• by date

Print Photos Print photos directly from a memory card or flash drive.

Save Photos

• Save photos stored on a memory card or flash drive to the computer.

• Copy photos from a memory card to a flash drive.

Lighter/Darker Adjust brightness of printed photos.

Photo Effects

Paper Setup

Photo Size

Layout

Quality

Setting will return to factory default setting when a memory card or flash drive is removed.

Setting must be saved individually. For more information, see “Saving Paper Size, Paper Type, and Photo Size

1, 2

settings” on page 22.

Apply automatic image enhancement or color effects to your photos.

Specify the size and type of the paper loaded.

Specify the size photo you want.

Select borderless or bordered, center one photo on a page, or specify the number of photos to print on a page.

Adjust the quality of printed photos.

Saving Paper Size, Paper Type, and Photo Size settings

1 From the control panel, press Settings.

2 Press or repeatedly until Paper Setup appears.

3 Press .

4 Press or repeatedly until Paper Size appears.

5 Press .

6 Press or repeatedly until the size you want appears.

7 Press .

8 Press to go to the Paper Type submenu.

9 Press .

10 Press or repeatedly until the setting type you want appears.

11 Press .

12 Press repeatedly until Defaults appears.

13 Press .

14 Press or repeatedly until Photo Print Size appears.

15 Press .

16 Press or repeatedly until the setting you want appears.

17 Press .

Using the PictBridge menu

The PictBridge default settings menu lets you select printer settings if you did not specify the settings beforehand on your digital camera. For more information on making camera selections, see the documentation that came with your camera.

1 Connect a PictBridge-enabled digital camera to the printer.

a Insert one end of the USB cable into the camera.

Note: Use only the USB cable that came with the digital camera.

b Insert the other end of the cable into the PictBridge port on the front of the printer.

Note: The PictBridge port is marked with the

PictBridge symbol.

The message, PictBridge camera detected. Press to change settings. appears on the display.

2 Press or repeatedly until the menu item you want appears.

3 Press .

4 Press or repeatedly until the submenu item you want or the setting you want appears.

5 Press .

Note: Pressing

selects a setting. An * appears next to the selected setting.

6 To go into additional submenus and settings, repeat step 4 and step 5 as needed.

7 If necessary, press repeatedly to return to the previous menus and make other setting selections.

Menu Item Action

Paper Setup

Photo Size

1, 2

Specify the size and type of paper loaded.

Specify the size of printed photos.

Note: If you did not specify the photo size beforehand in your digital camera, the default photo sizes are:

• 4 x 6 (if Letter is your default Paper Size)

• 10 x 15 cm (if A4 is your default Paper Size, and your country is not

Japan)

• L (if A4 is your default Paper Size, and your country is Japan)

Layout

Quality

Setting will return to factory default setting when the PictBridge-enabled digital camera is removed.

Setting must be saved individually. For more information, see “Saving Paper Size, Paper Type, and Photo Size

settings” on page 22.

Center one photo on a page, or specify the number of photos to print on a page.

Adjust the quality of printed photos.

Using the Settings menu

1 From the control panel, press Settings.

2 Press or repeatedly until the menu item you want appears.

3 Press .

4 Press or repeatedly until the submenu item you want or the setting you want appears.

5 Press .

Note: When you choose a value selection, an * appears next to the selected setting.

6 To go into additional submenus and settings, repeat step 4 and step 5 as needed.

7 If necessary, press repeatedly to return to the previous menus and make other selections.

From here You can

Maintenance Select:

• Ink Level to view the ink level of the color cartridge. Press or

to view the ink level of the black (or photo) cartridge.

• Clean Cartridges to clean the print cartridge nozzles. For more

information, see “Cleaning the print cartridge nozzles” on page 72.

• Align Cartridges to align the cartridge. For more information, see

“Aligning print cartridges” on page 72.

• Print Test Page to print a test page.

Paper Setup Select the size and type of paper loaded.

Device Setup Select:

• Language to change the language setting.

• Country to set the default blank paper size and date format being

used in your location.

• Clear Settings Timeout to change the timeout feature before the

printer, if left unused, resets to the factory default settings. For more information, see “Saving settings” on page 25.

• Power Saver to set the number of minutes before the printer, if

left unused, enters the Power Saver mode.

Defaults Select:

• Photo Print Size to choose the size of photo(s) to print.

• Set Defaults to change default settings. For more information,

see “Saving settings” on page 25.

Network Setup Select:

• Print Setup Page to print a page that lists the network settings.

• Reset Network Adapter to Factory Defaults to reset the

wireless network settings.

Saving settings

In a setting menu, an * appears next to the default setting. To change the setting:

1 Press or repeatedly until the setting you want appears.

2 Press :

• To save most settings. An * appears next to the saved setting.

• To select a temporary setting. An * appears next to the selected setting.

Note: The printer reverts to the default setting of a temporary setting after two minutes of inactivity or if the

printer is turned off.

Temporary settings

Copy Mode

– Copies – Resize – Lighter/Darker – Quality – Repeat Image – N-Up – Original Size – Original Type

Scan Mode

– Quality – Original Size – Resize

Photo Card The following Photo Card settings will not time out after two minutes of

inactivity or turning off the power but will return to the factory default settings when a memory card or flash drive is removed.

– Photo Effects – Photo Size – Layout – Quality

To change the timeout feature:

a Press Settings.

b Press or repeatedly until Device Setup appears.

c Press .

d Press or repeatedly until Clear Settings Timeout appears.

e Press .

f Press or repeatedly until Never appears.

g Press .

3 To change one or more temporary settings into new default settings:

a Press Settings.

b Press or repeatedly until Defaults appears.

c Press .

d Press or repeatedly until Set Defaults appears.

e Press .

f Press or repeatedly until Use Current appears.

g Press .

Learning about the software

This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating system, see the Mac Help:

1 From the Finder desktop, double-click the Lexmark 3500-4500 Series folder.

2 Double-click the printer Help icon.

Using the printer software

Use this software To

The Lexmark Imaging Studio Preview, scan, copy, print, or fax documents or photos.

The Solution Center Find troubleshooting, maintenance, and cartridge ordering information.

Printing Preferences Select the best print settings for the document you are printing.

The Toolbar Create printer-friendly versions of active Web pages.

Using the Lexmark Imaging Studio

To open the Lexmark Imaging Studio Welcome screen, use one of these methods:

Method 1 Method 2

From the desktop, double-click the Lexmark Imaging Studio icon.

Click the Lexmark Imaging Studio icon for the task you want to complete.

Click To Details

Scan

Copy

Fax Send a photo or document as a fax.

E-mail Send a document or photo as an attachment

1 Click Start  Programs or All Programs  Lexmark

3500-4500 Series.

2 Select Lexmark Imaging Studio.

• Scan a photo or document.

• Save, edit, or share your photo or

document.

• Copy a photo or document.

• Reprint or enlarge your photo.

to an e-mail message.

Click To Details

View/Print Photo Library Browse, print, or share your photos.

Transfer Photos Download photos from a memory card, flash

drive, CD, or PictBridge-enabled digital camera to the Photo Library.

Photo Greeting Cards Make quality greeting cards from your photos.

Photo Packages Print multiple photos in various sizes.

Slideshow View your photos in motion.

Poster Print your photos as a multiple-page poster.

From the bottom left corner of the Welcome screen,

Click To

Setup and diagnose printer

• Check ink levels.

• Order print cartridges.

• Find maintenance information.

• Select other Solution Center tabs for more information, including how to change

printer settings and troubleshooting.

Setup and manage faxes Set printer fax settings for:

• Dialing and Sending

• Ringing and Answering

• Fax Printing/Reports

• Speed Dial and Group Dial numbers

Using the Solution Center

The Solution Center provides help, as well as information about the printer status and ink levels.

To open the Solution Center, use one of these methods:

Method 1 Method 2

1 From the desktop, double-click the Lexmark

Imaging Studio icon.

2 Click Setup and diagnose printer.

The Solution Center appears with the Maintenance tab open.

The Solution Center consists of six tabs:

From here You can

Printer Status (Main dialog)

• View the status of the printer. For example, while printing, the

status of the printer is Busy Printing.

• View paper type detected.

• View ink levels and order new print cartridges.

How To

• Learn how to: – Use basic features. – Print, scan, copy, and fax. – Print projects such as photos, envelopes, cards, banners,

• Find the electronic User's Guide for more information.

• View ink levels and order new print cartridges.

1 Click Start  Programs or All Programs 

Lexmark 3500-4500 Series.

2 Select Solution Center.

iron-on transfers, and transparencies.

Troubleshooting

Maintenance

Contact Information

• Learn tips about the current status.

• Solve printer problems.

• View ink levels and order new print cartridges.

• Install a new print cartridge.

Note: Wait until scanning is complete before installing a new print

cartridge.

• View shopping options for new cartridges.

• Print a test page.

• Clean to fix horizontal streaks.

• Align to fix blurry edges.

• Troubleshoot other ink problems.

• View ink levels and order new print cartridges.

• Learn how to contact us by telephone or on the World Wide Web.

• View ink levels and order new print cartridges.

From here You can

Advanced

• Change the appearance of the Printing Status window.

• Turn printing voice notification on or off.

• Change network printing settings.

• Share information with us regarding how you use the printer.

• Obtain software version information.

• View ink levels and order new print cartridges.

Note: For more information, click Help in the lower right corner of the screen.

Using Printing Preferences

Opening Printing Preferences

Printing Preferences is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Printing Preferences based on the type of project you want to create. You can open Printing Preferences from almost any program:

1 With a document open, click File  Print.

2 From the Print dialog, click Properties, Preferences, Options, or Setup.

Using the Printing Preferences tabs

All of the print settings are on the three main tabs of the Printing Preferences software: Quality/Copies, Paper Setup, and Print Layout.

Tab Choices

Quality/Copies

• Select a Paper Type setting of “Use printer sensor”

or “Use my choice.”

• Select a Quality/Speed setting of Automatic, Quick

Print, Normal, or Photo.

• Select to print in black and white instead of color.

• Specify the number of copies to print.

• Select to collate the job.

• Specify to print the last page of the job first.

Tab Choices

Paper Setup

• Select a Paper Size for Paper, Envelope, Banner, or

Borderless.

• Select an Orientation of Portrait or Landscape.

Print Layout

• Select a Layout of Normal, Banner, Mirror, N-up,

Poster, Booklet, or Borderless.

• Select a duplexing preference on how the sheets are

flipped.

Using the Save Settings menu

From the Save Settings menu, you can name and save the current Printing Preferences settings for future use. You can save up to six custom settings.

Using the I Want To menu

The “I Want To” menu contains a variety of task wizards (printing a photo, an envelope, a banner, a poster, or printing on both sides of the paper) to help you select the correct print settings for a project.

Using the Options menu

Use the “Options” menu to make changes to the Quality Options, Layout Options, and Printing Status Options settings. For more information on these settings, open the tab dialog from the menu, and then click the Help button on the dialog.

The “Options” menu also provides direct links to different parts of the Solution Center as well as software version information.

Using the Toolbar

The Toolbar lets you create printer-friendly versions of Web pages.

Note: The Toolbar launches automatically when you browse the Web using Microsoft Windows Internet Explorer version 5.5 or later.

Click To

• Select Page Setup options.

• Select Options to customize the toolbar appearance or select a different setting

for printing photos.

• Access links to the Lexmark Web site.

• Access Help for additional information.

• Uninstall the Toolbar.

Normal Print an entire Web page in normal quality.

Click To

Quick Print an entire Web page in draft quality.

Black and White Print an entire Web page in black and white.

Text Only

Print only the text of a Web page.

Photos Print only the photos or images on a Web page.

Note: The number of photos or images valid for printing appears next to Photos.

Preview Preview a Web page before printing.

Resetting printer software settings to defaults

Windows 2000 or Windows XP users only:

1 Click Start  Settings  Printers or Printers and Faxes.

2 Right-click the Lexmark 3500-4500 Series icon.

3 Click Printing Preferences.

4 Click the Save Settings menu.

5 From the Restore section, select Factory Settings (Defaults).

Windows Vista users only:

1 Click  Control Panel  Printer.

2 Right-click the Lexmark 3500-4500 Series icon.

3 Click Printing Preferences.

4 Click the Save Settings menu.

5 From the Restore section, select Factory Settings (Defaults).

Note: Factory default settings cannot be deleted.

Loading paper and original documents

Loading paper

1 Make sure:

• You use paper designed for inkjet printers.

• If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

• The paper is not used or damaged.

• If you are using specialty paper, you follow the instructions that came with it.

• You do not force paper into the printer.

2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support.

3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges

of the paper.

Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides.

Loading various paper types

Load up to Make sure

100 sheets of plain paper

25 sheets of heavyweight matte paper

25 sheets of photo paper

25 sheets of glossy paper

• The paper is designed for use with inkjet printers.

• The paper is loaded in the center of the paper support.

• The paper guides rest against the edges of the paper.

• The glossy or printable side of the paper faces you. (If you are not

sure which side is the printable side, see the instructions that came with the paper.)

• The paper is loaded in the center of the paper support.

• The paper guides rest against the edges of the paper.

Note: Photos require more drying time. Remove each photo as it exits,

and allow it to dry to avoid ink smudging.

Load up to Make sure

10 envelopes

• The print side of the envelopes faces you.

• The stamp location is in the upper left corner.

• The envelopes are designed for use with inkjet printers.

• The envelopes are loaded in the center of the paper support.

• The paper guides rest against the edges of the envelopes.

Warning: Do not use envelopes that have metal clasps, string ties, or

metal folding bars.

Notes:

– Do not load envelopes with holes, perforations, cutouts, or deep

embossing.

– Do not use envelopes that have exposed flap adhesive. – Envelopes require more drying time. Remove each envelope as it

exits, and allow it to dry to avoid ink smudging.

25 sheets of labels

50 transparencies

• The print side of the labels faces you.

• The top of the labels feeds into the printer first.

• The adhesive on the labels does not extend to within 1 mm of the

edge of the label.

• You use full label sheets. Partial sheets (with areas exposed by

missing labels) may cause labels to peel off during printing, resulting in a paper jam.

• The labels are loaded in the center of the paper support.

• The paper guides rest against the edges of the labels.

Note: Labels require more drying time. Remove each sheet of labels as

it exits, and allow it to dry to avoid ink smudging.

• The rough side of the transparencies faces you.

• If the transparencies have a removable strip, each strip faces away

from you and down toward the printer.

• The transparencies are loaded in the center of the paper support.

• The paper guides rest against the edges of the transparencies.

Notes:

• Transparencies with paper backing sheets are not recommended.

• Transparencies require more drying time. Remove each

transparency as it exits, and allow it to dry to avoid ink smudging.

Load up to Make sure

10 iron-on transfers

25 greeting cards

25 index cards

25 photo cards

25 postcards

100 sheets of custom-size paper

• You follow the loading instructions that came with the iron-on

transfers.

• The print side of the transfers faces you.

• The transfers are loaded in the center of the paper support.

• The paper guides rest against the edges of the transfers.

Note: For best results, load transfers one at a time.

• The print side of the cards faces you.

• The cards are loaded in the center of the paper support.

• The paper guides rest against the edges of the cards.

Note: Photo cards require more drying time. Remove each photo card

as it exits, and allow it to dry to avoid ink smudging.

• The print side of the paper faces you.

• The paper size fits within these dimensions:

Width:

– 76.2–215.9 mm – 3.0–8.5 inches

Length:

– 127.0–355.6 mm – 5.0–17.0 inches

• The paper is loaded in the center of the paper support.

• The paper guides rest against the edges of the paper.

Load up to Make sure

20 sheets of banner paper

• You remove all the paper from the paper support before loading the

banner paper.

• You tear off only the number of pages needed to print the banner.

• You place the required stack of banner paper on the top cover.

• The leading edge of the banner paper feeds into the printer first.

• The paper is loaded in the center of the paper support.

• The paper guides rest against the edges of the paper.

Loading original documents on the scanner glass

You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing.

1 Make sure the computer and the printer are on.

2 Open the top cover.

3 Place the original document or item facedown on the scanner glass in the upper left corner.

4 Close the top cover to avoid dark edges on the scanned image.

Printing

Printing a document

1 Load paper.

2 With a document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 Adjust the settings.

5 Click OK.

6 Click OK or Print.

Printing high-quality graphics

1 Load paper.

2 With your image open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 Click the Quality/Copies tab.

5 From the Quality/Speed section, select Photo.

6 From the Paper Type section, select Use printer sensor to let the printer select the paper type for you.

Note: To manually select a paper type, select Use my choice.

7 From the drop-down menu, select a glossy or heavyweight matte paper.

8 Click OK.

9 Click OK or Print.

Printing a Web page

You can use the Toolbar to create a printer-friendly version of any Web page.

1 Load paper.

2 Open a Web page using Microsoft Internet Explorer 5.5 or later.

3 If you want to check or change your print settings:

a From the toolbar area, click Lexmark  Page Setup. b Adjust the print settings. c Click OK.

Note: For additional print setting options, see “Using Printing Preferences” on page 30.

4 If you want to view the Web page before printing:

a Click Preview. b Use the toolbar options to scroll between pages, zoom in or out, or select whether to print text and images

or text only.

c Click:

• Print

• Close, and continue to step 5.

5 If needed, select a print option from the Toolbar:

• Normal

• Quick

• Black and White

• Text Only

Printing photos or images from a Web page

1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Open a Web page with Microsoft Internet Explorer 5.5 or later.

On the Toolbar, the number of photos valid for printing appears next to Photos.

3 If no number appears next to Photos:

a From the Lexmark logo drop-down menu, select Options. b Select the Advanced tab.

c Select a lower minimum photo size. d Click OK.

The number of photos valid for printing appears next to Photos.

4 Click Photos.

The Fast Pics dialog appears.

5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper

size in the printer, and the number of copies.

6 If you want to print one photo or image at a time:

a Click the photos or images you do not want to print to deselect them.

b To make common editing changes:

1 Right click the photo or image. 2 Click Edit. 3 Make your selections. 4 Follow the instructions on the screen. 5 When you are finished making changes, click Done. 6 Select the size you want, the blank paper size in the printer, and the number of copies.

7 Click Print Now.

Printing collated copies

If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

Collated Not collated

1 Load paper.

2 With a document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Quality/Copies tab, select the number of copies to print.

5 Select the Collate Copies check box.

6 If you want to print with reverse page order, select the Print Last Page First check box.

7 Click OK.

8 Click OK or Print.

Printing the last page first (reverse page order)

1 Load paper.

2 With a document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Quality/Copies tab, select Print Last Page First.

5 Click OK.

6 Click OK or Print.

Printing transparencies

1 Load transparencies.

2 With a document open, click File  Print.

3 Click OK or Print.

Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies

may require up to 15 minutes to dry.

Printing envelopes

1 Load envelopes.

2 From the software application, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the “I Want To” menu, select Print on an envelope.

5 From the Envelope Size list, select the envelope size loaded.

6 Select Portrait or Landscape orientation.

Notes:

• Most envelopes use landscape orientation.

• Make sure the same orientation is also selected in the software application.

7 Click OK.

8 Click OK.

9 Click OK or Print.

Printing cards

1 Load greeting cards, index cards, or postcards.

2 From the software application, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 Select a Quality/Speed setting.

Select Photo for photos and greeting cards and Normal for other types of cards.

5 Select the Paper Setup tab.

6 Select Paper.

7 From the Paper Size list, select a card size.

8 Click OK.

9 Click OK or Print.

Notes:

• To avoid paper jams, do not force the cards into the printer.

• To prevent smudging, remove each card as it exits, and let it dry before stacking.

Printing multiple pages on one sheet

1 Load paper.

2 With a document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Print Layout tab, select N-up.

5 Select the number of pages to print on each page.

6 If you want each page image to be surrounded by a border, select Print Page Borders.

7 Click OK.

8 Click OK or Print.

Printing files from a memory card or flash drive

Notes:

• To print Microsoft Office files, make sure the printer is connected to a computer through USB cable, and both

the printer and the computer are on.

• To print photos, the printer may or may not be connected to a computer.

1 Insert a memory card into a card slot or a flash drive into the PictBridge port on the front of the printer.

If there are only Microsoft Office files stored on the memory card or flash drive, the printer automatically switches to File Print mode. Only Microsoft Office files that have file name extensions DOC, XLS, PPT, PDF, and RTF are recognized.

Note: If there are also photos stored on the memory card or flash drive, the message, Which would you like to print? appears on the display.

a If necessary, press or repeatedly until Documents appears.

b Press .

2 If the document you want to print is in a subfolder within the memory card or flash drive, press repeatedly until

the folder you want appears.

Note: Press

to return to the previous folder.

3 Press or repeatedly until the file name of the document you want to print appears.

4 Press Start Color or Start Black.

Working with photos

• Make sure that the printer settings are set correctly for the photos you wish to print. For information on how to

set photo print settings, see “Using the Photo Card menu” on page 21.

• The following print settings will return to the factory default settings when a memory card or flash drive is

removed: Photo Effects, Layout, Paper Size, Paper Type, Photo Size, and Quality.

• For best results, use Lexmark Premium Photo Paper or Lexmark Photo Paper.

• To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet

individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Retrieving and managing photos

Inserting a memory card

1 Insert a memory card.

• Insert the card with the brand name label facing to the left.

• If there is an arrow on the card, make sure it points toward the printer.

• Make sure you connect the memory card to the adapter that came with it before inserting it into the slot.

Slots Memory card

2 Wait for the light located above the memory card slots on the printer to come on. The light blinks to indicate the

memory card is being read or is transmitting data.

• xD Picture Card

• Secure Digital

• Mini Secure Digital (with adapter)

• Micro Secure Digital (with adapter)

• MultiMedia Card

• Reduced Size MultiMedia Card (with adapter)

• Memory Stick

• Memory Stick PRO

• Memory Stick Duo (with adapter) or Memory Stick PRO Duo (with adapter)

• Compact Flash Type I and Type II

• Microdrive

• MultiMedia Card mobile (with adapter)

• High Capacity Secure Digital (with adapter)

Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while

actively printing, reading, or writing from a memory card. A loss of data can occur. Also, do not remove a memory card while actively printing, reading, or writing from a memory card.

When the printer recognizes that a memory card is installed, the message Memory Card Detected appears.

If the printer does not read the memory card, remove and reinsert it. For more information, see “Memory card troubleshooting” on page 92.

Note: The printer recognizes one active memory card at a time. If you insert more than one memory card, a message appears on the display prompting you to remove the memory card that is not in use.

Inserting a flash drive

1 Insert the flash drive into the PictBridge port on the front of the printer.

Note: An adapter may be necessary if your flash drive does not fit directly into the port.

2 Wait for the printer to recognize that a flash drive is installed. When the flash drive is recognized, the message

USB Flash Drive Detected appears.

If the printer does not read the flash drive, remove and reinsert it.

Warning: Do not touch cables, any network adapter, the flash drive, or the printer in the area shown while actively printing, reading, or writing from the flash drive. A loss of data can occur. Also, do not remove the flash drive while actively printing, reading, or writing from the flash drive.

Note: The printer recognizes one active media device at a time. If you insert a memory card and a flash drive, a

message appears on the display prompting you to designate the device you want the printer to recognize.

Transferring photos from a memory device to the computer using the control panel

If the printer is connected directly to a computer, or connected to a computer through a wireless network connection, you can transfer photos from a memory card or flash drive to the computer.

Notes:

• You cannot transfer photos from a memory device to a computer through an external network adapter.

• The wireless computer may require that you select a computer (and a PIN number if required by that computer).

1 Insert a memory card or a flash drive that contains the images you want to transfer. For more information, see

“Inserting a memory card” on page 44 or “Inserting a flash drive” on page 45.

2 Press or repeatedly until Save Photos appears.

3 Press .

4 If needed, press or repeatedly until Computer appears.

5 Follow the instructions on the computer screen.

Transferring all photos from a memory card using the computer

1 Insert a memory card into the printer with the label facing the printer control panel. If the computer is connected

to a wireless network, you may need to select the printer.

Note: For a network connection, you must manually open the application and select the printer you wish to use.

The Lexmark Imaging Studio software launches automatically on your computer.

2 Click Automatically save all photos to “My Pictures”.

3 If you want to erase the photos from the memory card, click Yes.

Note: Make sure all the photos have been copied before you click Yes to erase.

4 Click Done. Remove the memory card to view your transferred photos in the Photo Library.

Transferring selected photos from a memory card using the computer

1 Insert a memory card into the printer with the label facing the printer control panel.

The Lexmark Imaging Studio software launches automatically on your computer.

Note: For a wireless network connection, you must first open the application and then select the printer you wish to use.

2 Click Select photos to save.

3 Click Deselect All.

4 Click to select the photo(s) you want to transfer.

5 Click Next.

6 If you want to save the photos to the default folder, click Next.

7 If you want to save the photos in a folder other than the default folder:

a Click Browse. b Select the folder you want. c Click OK.

8 If you want to assign a prefix to all of the photos you just transferred, click the check box and enter a name.

9 Click Next.

10 If you want to erase the photos from the memory card, click Yes.

Note: Make sure all the photos have been copied before you select Yes to erase.

11 Click Done. Remove the memory card to view your transferred photos in the Photo Library.

Transferring all photos from a CD or flash drive using the computer

1 Insert a CD into the computer or a flash drive into the printer. For more information, see “Inserting a flash drive”

on page 45.

The Lexmark Imaging Studio software launches automatically on your computer.

2 If you are using Windows XP, a “What do you want Windows to do?” screen appears.

Click Transfer Photos to your computer using the Lexmark Imaging Studio.

3 If you are using Windows 2000:

a From the desktop, double-click the Lexmark Imaging Studio icon. b Click Transfer Photos.

4 Click Automatically save all photos to “My Pictures”.

5 Remove the flash drive or CD to view your transferred photos in the Photo Library.

Transferring selected photos from a CD or flash drive using the computer

1 Insert a CD into the computer or a flash drive into the printer. For more information, see “Inserting a flash drive”

on page 45.

The Lexmark Imaging Studio software launches automatically on your computer.

2 If you are using Windows XP, a “What do you want Windows to do?” screen appears.

Click Transfer Photos to your computer using the Lexmark Imaging Studio.

3 If you are using Windows 2000:

a From the desktop, double-click the Lexmark Imaging Studio icon. b Click Transfer Photos.

4 Click Select photos to save.

5 Click Deselect All.

6 Click to select the photo(s) you want to transfer.

7 If you want to save the photos to the default folder, click Next.

8 If you want to save the photos in a folder other than the default folder:

a Click Browse. b Select the folder you want. c Click OK.

9 If you want to assign a prefix to all of the photos you just transferred, click the check box and enter a name.

10 Click Next.

11 Remove the CD or flash drive to view your transferred photos in the Photo Library.

Transferring photos from a memory card to a flash drive

1 Insert a memory card that contains the images you want to transfer. For more information, see “Inserting a

memory card” on page 44.

2 Insert a flash drive into the PictBridge port on the front of the printer. For more information, see “Inserting a flash

drive” on page 45.

Which device is to be displayed? appears on the display.

3 Press or repeatedly until Camera Card or the specific type of your camera card appears.

4 Press .

5 Press or repeatedly until Save Photos appears.

6 Press .

7 If needed, press or repeatedly until the setting you want appears.

Notes:

• If photos on the memory card were taken on more than one date, selections will include Last Date and

Date Range.

• To choose a date range, press and then press or repeatedly until the desired date is displayed. Date

ranges are displayed by month and year starting with the most recent month.

• If the computer is also connected, you must select USB as the destination.

8 Press Start Color or Start Black.

Notes:

• If there is not enough memory on the flash drive, a prompt appears on the display.

• Do not remove the flash drive until a message appears on the display indicating that copying is complete.

Printing photos using the control panel

Printing photos stored on a memory device using the proof sheet

1 Load plain letter or A4 size paper.

2 Insert a memory card or flash drive that contains the images you want to print. For more information, see

“Inserting a memory card” on page 44 or “Inserting a flash drive” on page 45.

3 Press or repeatedly until Proof Sheet appears.

4 Press .

5 Press or repeatedly until Print Proof Sheet appears.

6 Press .

7 Press or to specify which category of photos you want to print.

You can print a proof sheet:

• For all photos on the memory card

• For the 20 most recent photos, if there are 20 or more photos on the card

• By date, if the photos on the card were taken on more than one date

8 Press .

9 Press again.

One or more proof sheets print.

10 Follow the instructions on the proof sheet to select which photos to print, number of copies, red eye reduction,

page layout, print options, and paper size.

Note: When making selections, make sure you completely fill in the circles.

11 Load the proof sheet facedown on the scanner glass. For more information, see “Loading original documents

on the scanner glass” on page 37.

12 If needed, press or repeatedly until Scan Proof Sheet appears.

13 Press .

14 Press Start Color or Start Black to scan the proof sheet.

15 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34.

Note: Make sure the paper matches the size you selected on the proof sheet.

16 Press Start Color or Start Black to print your photos.

Warning: Do not remove the memory card or flash drive, or turn off the printer, until the photos you selected in the

photo proof sheet have been printed. The proof sheet becomes invalid when the memory card or flash drive is removed from the printer, or any time the printer is turned off.

Printing all photos

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34.

2 Insert a memory card or flash drive that contains the images you want to print. For more information, see

“Inserting a memory card” on page 44 or “Inserting a flash drive” on page 45.

3 Press or repeatedly until Print Photos appears.

4 Press .

5 Press or repeatedly until Print All Photos appears.

6 Press Start Color or Start Black.

The print settings used on the print job are displayed sequentially on the second line of the display.

7 Press Start Color or Start Black again.

Printing photos by number

You can print photos using the numbers assigned to them on a photo proof sheet. If you want to print photos by photo number, you must first print a proof sheet. For more information, see “Printing photos stored on a memory device using the proof sheet” on page 49.

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34.

2 Insert a memory card or flash drive that contains the images you want to print. For more information, see

“Inserting a memory card” on page 44 or “Inserting a flash drive” on page 45.

3 Press or repeatedly until Print Photos appears.

4 Press .

5 Press or repeatedly until Photo Number appears.

6 Press .

7 Press or repeatedly until the photo number you want appears.

8 Press to select a photo.

Note: When you select a photo, an asterisk (*) appears to the left of the number on the second line of the display.

9 If you want to select additional photos, press or to reach the number, and then press

10 Press Start Color or Start Black.

The print settings used on the print job are displayed one at a time on the second line of the display.

11 Press Start Color or Start Black again.

Printing photos by date range

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34.

2 Insert a memory card or flash drive that contains the images you want to print. For more information, see

“Inserting a memory card” on page 44 or “Inserting a flash drive” on page 45.

3 Press or repeatedly until Print Photos appears.

4 Press .

5 Press or repeatedly until Date Range appears.

6 Press .

Dates are displayed by month and year starting with the most recent month.

7 Press or to select the month you want.

8 Press .

9 Press Start Color or Start Black.

The print settings to be used on the print job are displayed sequentially on the second line of the display.

10 Press Start Color or Start Black again.

Printing photos using color effects

You can use the control panel to apply color effects to your photos.

Note: You can also print photos with color effects using a proof sheet. For more information, see “Printing photos stored on a memory device using the proof sheet” on page 49.

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34.

2 Insert a memory card or flash drive that contains the images you want to print. For more information, see

“Inserting a memory card” on page 44 or “Inserting a flash drive” on page 45.

3 Press or repeatedly until Photo Effects appears.

4 Press .

5 Press or repeatedly until the color effect you want appears.

Note: Color effect selections include Sepia, Antique Grey, and Antique Brown.

6 Press .

Note: The color effect applies to all the photos you print until the active memory card or flash drive is removed.

Printing photos from a digital camera using DPOF

Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF, you can specify which photos to print, how many of each, and print settings while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer.

Note: Make sure the photo print settings you select match your current printer settings. For information on changing printer photo settings, see “Using the Photo Card menu” on page 21.

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34.

2 Insert a memory card. For more information, see “Inserting a memory card” on page 44.

3 Press or repeatedly until Print Photos appears.

4 Press .

5 Press or repeatedly until Print DPOF appears.

6 Press Start Color or Start Black.

Using a PictBridge-enabled digital camera to control printing photos

You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos.

1 Insert one end of the USB cable into the camera.

Note: Use only the USB cable that came with the digital camera.

2 Insert the other end of the cable into the PictBridge port on the front of the printer.

Warning: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively

printing from a PictBridge-enabled digital camera. A loss of data can occur. Also, do not remove the USB cable or network adapter while actively printing from a PictBridge-enabled digital camera.

Notes:

• Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, see

the camera documentation.

• The printer recognizes one active media device at a time. If you insert more than one media device, a

message appears on the display prompting you to designate the device you want the printer to recognize.

• If you have a memory card inserted when you connect a PictBridge-enabled camera, an error message will

be displayed telling the you to remove one of the devices.

• If the PictBridge connection is successful, the following appears on the printer display: PictBridge

camera detected. Press

messages” on page 94.

to change settings. If any other message appears, see “Error

• Values selected within the menu items are the settings used for Pictbridge printing if no explicit selection is

made from the camera.

3 Follow the instructions in the camera documentation to select and print photos.

Note: If the printer is turned off while the camera is connected, you must disconnect and then reconnect the camera.

Printing photos using the computer

Note: To print photos or images from a Web page, see “Printing photos or images from a Web page” on page 40.

Viewing / Printing photos from the Photo Library

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 Click View / Print Photo Library.

3 Click to select the photo(s) you want to print.

4 From the Imaging Studio taskbar located at the bottom of the screen, click Photo Prints.

5 From the Quality drop-down list, select a copy quality.

6 From the Paper Size in Printer drop-down list, select the paper size.

7 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options

you want in the table. Use the drop-down list in the last column to view and select other sizes.

8 Click Print Now in the bottom right corner of the screen.

Printing photos from a media device using the computer

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34.

2 Insert a CD or media device into the computer.

a If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears.

Click Transfer Photos to your computer using the Lexmark Imaging Studio.

b If you are using Windows 2000:

1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Transfer Photos.

3 Click Select photos to print.

4 To print all photos, click Print.

5 To print selected photos, click Deselect All.

6 Click to select the photo(s) you want to print.

7 Click Print.

8 From the Quality drop-down list, select a copy quality.

9 From the Paper Size in Printer drop-down list, select the paper size.

10 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options

you want in the table. Use the drop-down list in the last column to view and select other sizes.

11 Click Print Now in the bottom right corner of the screen.

12 Remove the CD or media device.

Printing Photo Packages

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 Click Photo Packages.

3 Click to select the photos you want to include in your photo package.

4 Click Next.

5 From the Quality drop-down list, select a copy quality.

6 From the Paper Size in Printer drop-down list, select the paper size.

7 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options

you want in the table. Use the drop-down list in the last column to view and select other sizes.

8 Click Print Now in the bottom right corner of the screen.

Creating photo projects

Creating Photo Greeting Cards

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 Click Photo Greeting Cards.

3 From the Style tab, click to select a style for your greeting card.

4 From the Photo tab, select and drag a photo into the preview pane on the right side of the screen.

5 Click the text area to be able to add text to your photo greeting card.

6 When you have finished editing your text, click OK.

7 If you want to create another photo greeting card using a different style and/or photo, click Add New Card, and

repeat step 3 on page 55 through step 6 on page 55.

8 If you want to print your photo greeting card, select Print your Photo Greeting Card from the Share tab.

9 Select the number of copies from the Copies drop-down list.

10 Select the copy quality from the Quality drop-down list.

11 Select the paper size from the Paper Size in Printer drop-down list.

Paper sizes supported Dimensions

A4 210 x 297 millimeters

Letter 8.5 x 11 inches

Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters)

12 Click Print Now.

13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab.

14 From the Send Quality and Speed area of the screen, select the image size.

15 Click Create E-mail to create an e-mail message with your photo greeting card(s) attached.

Creating a Photo Slideshow

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 Click Slideshow.

3 Click and drag your selected photos to the preview pane at the right side of the screen.

4 If you want to scan another photo to put into your slideshow:

a Place the photo facedown on the scanner glass. b Click File  Add Photo from Scanner. c Repeat this step until all your photos have been scanned.

5 From the Settings tab, select the number of seconds to view each photo in the Time to display each photo

drop-down list.

6 If you want to loop (replay) the slideshow, click Yes.

7 Click View Show at the bottom of the right pane. The slideshow is displayed. Click Exit Slideshow on the

Slideshow viewer to close the slideshow.

8 From the Share tab, click Save your slideshow if you want to save the slideshow to the “My Pictures” directory.

9 Enter a name in the File Name area of the dialog.

10 Click Save.

11 From the Share tab, click Print your slideshow if you want to print your slideshow.

12 From the Quality drop-down list, select a copy quality.

13 From the Paper Size in Printer drop-down list, select the paper size.

14 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options

you want in the table. Use the drop-down list in the last column to view and select other sizes.

15 Click Print Now.

Printing an image as a multiple-page poster

1 Load paper.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 From the Printing Creative Tasks area of the Welcome screen, click Poster.

4 If you are scanning a photo:

a Place the photo facedown on the scanner glass. b Click File  Add Photo from Scanner.

5 If you are not scanning a new item, open the folder that contains your photo.

6 Drag the photo to the Print a Multi-Page Poster preview area of the screen.

7 Click Next Step at the bottom of the left pane.

8 From the “Paper size to print poster on” drop-down list, select a paper size.

9 From the “Print Quality for poster” drop-down list, select the print quality.

10 From the Poster Size drop-down list, select the poster size.

11 If you want to rotate the poster so that it fits better on the printed pages, click Rotate 90 degrees.

12 Click Print Now in the bottom right corner of the screen.

Copying

Note: If you want to customize copy settings, see “Using the Copy menu” on page 19.

Making a copy

1 Load paper.

2 Load an original document facedown on the scanner glass.

3 From the control panel, press Copy Mode.

4 Press Start Color or Start Black.

Adjusting copy quality

Quality specifies the resolution used for the copy job. Resolution involves a dots-per-inch (dpi) count; the higher the dpi count, the higher the resolution and copy quality.

1 Load paper.

2 Load an original document facedown on the scanner glass.

3 If necessary, press Copy Mode.

4 Press .

5 Press or repeatedly until Quality appears.

6 Press .

7 Press or repeatedly until the quality you want appears.

8 Press .

9 Press Start Color or Start Black.

Copying photos

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.)

2 Place a photo facedown on the scanner glass in the upper left corner. For more information, see “Loading original

documents on the scanner glass” on page 37.

3 From the control panel, press Copy Mode.

4 Press .

5 Press or repeatedly until Quality appears.

6 Press .

7 Press or repeatedly until Photo appears.

8 Press .

9 Press or repeatedly until Paper Setup appears.

10 Press .

11 Press or repeatedly until Paper Size appears.

12 Press .

13 Press or repeatedly until the size you want appears.

14 Press .

15 Press or repeatedly until Paper Type appears.

16 Press .

17 Press or repeatedly until the type of paper loaded into the printer appears.

18 Press .

19 Press Start Color or Start Black.

Making borderless copies using the control panel

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.)

2 Place a photo facedown on the scanner glass in the upper left corner. For more information, see “Loading original

documents on the scanner glass” on page 37.

3 From the control panel, press Copy Mode.

4 Press .

5 Press or repeatedly until Resize appears.

6 Press .

7 Press or repeatedly until Borderless appears.

8 Press .

9 Press or repeatedly until Paper Setup appears.

10 Press .

11 Press or repeatedly until Paper Size appears.

12 Press .

13 Press or repeatedly until the size you want appears.

14 Press .

15 Press or repeatedly until Paper Type appears.

16 Press .

17 Press or repeatedly until either Automatic or Photo appears.

18 Press .

19 Press Start Color or Start Black.

Making a copy lighter or darker

If you want to adjust the look of a copy or photo, you can adjust it to make it lighter or darker.

1 Load paper.

Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Load an original document facedown on the scanner glass.

3 From the control panel, press Copy Mode.

4 Press Lighter/Darker.

5 Press or repeatedly to adjust the slider.

6 Press .

7 Press Start Color or Start Black.

Collating copies using the control panel

If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

Collated Not collated

1 Load paper.

2 Load an original document facedown on the scanner glass.

3 From the control panel, press Copy Mode.

4 Press .

5 Press or repeatedly until Collate appears.

6 Press .

7 Press or repeatedly until On appears.

Note: You can collate copies only if you did not make any changes in the Resize menu.

8 Press Start Color or Start Black.

Note: If you are using the scanner glass, a message appears prompting you for additional pages.

9 Press to continue copying more pages.

10 After the last page, press or repeatedly until No appears.

11 Press .

Repeating an image on one page

You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, and handouts.

1 Load paper.

Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Load an original document facedown on the scanner glass.

3 From the control panel, press Copy Mode.

4 Press .

5 Press or repeatedly until Repeat Image appears.

6 Press .

7 Press or repeatedly until the number of images you want to print on one page appears.

8 Press Start Color or Start Black.

Enlarging or reducing an image

1 Load paper.

Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Load an original document or photo facedown on the scanner glass.

3 From the control panel, press Copy Mode.

4 Press .

5 Press or repeatedly until Resize appears.

6 Press .

7 Press or repeatedly until the setting you want appears.

Notes:

• If you select Custom Resize, press and hold or until the size you want appears and press .

• If you select Borderless, the printer will reduce or enlarge the document or photo as necessary to print a

borderless copy on the paper size you have selected. For best results with this resize setting, use photo paper and set the paper type selection to Automatic or Photo.

8 Press Start Color or Start Black.

Copying a document using the computer

1 Load an original document facedown on the scanner glass.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 From the left pane of the Welcome screen, click Copy.

4 Select the Document option.

5 Click Start.

6 From the Copies drop-down list, select the number of copies.

7 From the Quality drop-down list, select the copy quality.

8 From the Paper Size in Printer drop-down list, select the paper size.

9 Select whether you want your document printed in Color, Grayscale, or Black and White by clicking the

appropriate option.

10 To adjust the Brightness value, use the Brightness slider.

11 To select a custom print size, enter a number from 25 to 400 in the Print Size box.

You can also make the document fit the page by clicking the Fit to Page option.

12 Click Copy Now in the bottom right corner of the screen.

Copying a photo using the computer

1 Place the photo facedown on the scanner glass.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 From the left pane of the Welcome screen, click Copy.

4 Select Photo.

5 Click Start.

The photo appears in the right pane.

6 From the Quality drop-down list, select the copy quality.

7 From the Paper Size in Printer drop-down list, select the paper size.

8 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options

you want in the table. Use the drop-down list in the last column to view and select other sizes.

9 Click Copy Now in the bottom right corner of the screen.

Scanning

Note: If you want to customize scan settings, see “Using the Scan menu” on page 20.

Scanning a document

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown on the scanner glass.

3 From the control panel, press Scan Mode.

4 Press or repeatedly until the destination to which you want to scan appears.

5 Press Start Color or Start Black.

6 If you are using a Macintosh operating system, you may need to click Scan from the Scan dialog on the computer

screen.

7 If you want to save the scanned image, from the software application, click File  Save As.

8 Enter the file name, format, and location where you want the scanned image saved.

9 Click Save.

Scanning to a computer over a network

1 Make sure:

• The printer is connected to the network through a print server, and the printer and computer receiving the

scan are on.

• The printer is configured to scan over a network (Direct IP Printing).

2 Load an original document facedown on the scanner glass.

3 From the control panel, press Scan Mode.

4 Press or repeatedly until the computer to which you want to scan is highlighted.

5 Press .

6 Press or repeatedly until the scan destination you want appears.

7 Press Start Color or Start Black.

Scanning a document using the computer

1 Load an original document facedown on the scanner glass.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 Click Scan.

4 Select the Document option.

5 Click Start.

The scanned document is loaded into your default word processing application. You can now edit the document.

Scanning text for editing

Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a word-processing application.

1 Make sure:

• The printer is connected to a computer, and both the printer and the computer are on.

• ABBYY Fine Reader is installed.

2 Load an original document facedown on the scanner glass.

3 From the desktop, double-click the Lexmark Imaging Studio icon.

4 Click Scan.

5 Select the Document option.

6 Click Start.

The scanned document is loaded into your default word processing application. You can now edit the document.

Scanning images for editing

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown on the scanner glass.

3 From the desktop, double-click the Lexmark Imaging Studio icon.

4 Click Scan.

5 Select the Photo or Several Photos option.

6 Click Start.

You can edit the scanned image.

Scanning a photo to the Photo Library

1 Load a photo facedown on the scanner glass.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 Click View / Print Photo Library.

4 From the Photo Library Add tab, click Add New Scan.

5 Select the Photo option.

6 Click Start.

The photo is placed in the current folder of the Photo Library.

Scanning multiple photos at one time using the computer

1 Place the photos facedown on the scanner glass.

Note: For best results, place photos with the most space possible between the photos and the edges of the

scan area.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 Click Scan.

4 Select the Several Photos option.

5 Click Start.

Scanning documents or images for e-mailing

You can e-mail attached images using your default e-mail application.

1 Load an original document facedown on the scanner glass.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 Click E-mail.

4 Select the Photo, Several Photos, or Document option.

5 Click Start.

6 If you are scanning a photo, select the Photo Size from the Send Quality and Speed area.

7 Click Create E-mail to have your images attached to an e-mail message.

Removing wavy patterns from scanned photos, magazines, or newspapers

Descreening helps to remove wavy (moire) patterns from images scanned from magazines or newspapers.

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown on the scanner glass.

3 From the desktop, double-click the Lexmark Imaging Studio icon.

4 Click Scan.

5 Select the Photo or Several Photos option.

6 Click Start.

7 Click the Advanced tab.

8 Click Image Patterns.

9 To remove the image patterns caused by scanning from magazines or newspapers, click Remove Patterns.

10 From the drop-down list, select the patterns to be removed.

11 To reduce stray marks on color photos, click the check box, and then move the slider to the desired value.

12 Click OK. The thumbnail is updated.

Customizing scan settings using the computer

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 Click Scan.

3 Click Custom Settings.

4 Change the settings as needed.

Setting Options

Color Depth Select Color, Grey, or Black and White.

Scan Resolution (Dots Per Inch) Select a scan resolution value from the drop-down list.

Size

• You can auto-crop the scanned item. Move the slider to the desired

setting.

• You can select the area to be scanned. From the drop-down list,

select a paper source.

Select area to be scanned Select the area to be scanned by choosing a paper size from the

drop-down list.

Convert the image to text with OCR Convert an image to text.

Always use these settings when scanning

Make your selections permanent by selecting the check box.

Faxing

Make sure:

• The printer is connected to a computer that is equipped with a fax modem.

• The computer is connected to a working phone line.

• Both the printer and the computer are turned on.

Sending a fax using the software

You can scan a document to the computer and then fax it to someone using the software.

1 Load an original document facedown on the scanner glass.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 From the left pane of the Welcome screen, click Fax.

4 Select the Document option.

5 Click Start.

6 Enter the recipient information, and then click Next.

Note: A fax number can include up to 64 numbers, commas, periods, and/or these symbols: * # + - ( ).

7 Enter the cover page information, and then click Next.

8 If there are any additional documents that you want to send with your fax, add these now, and then click Next.

9 To send your fax:

• Immediately—Select the Send now option.

• At a scheduled time: a Select the “Delay sending until” option.

b Set a time and date.

10 If you want a paper copy of your fax, select Print a copy of your fax.

11 Click Send.

Receiving a fax automatically

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 From the Settings area in the left pane of the Welcome screen, click Setup and manage faxes.

3 From the “I Want To” menu, click Adjust speed dial list and other fax settings.

4 Click the Ringing and Answering tab.

5 From the “Automatically answer incoming calls as a fax” area, select On from the Auto Answer drop-down list.

6 To turn the Auto Answer feature on and off at scheduled times, select the settings you want from the drop-down

lists.

7 To set the number of telephone rings before the printer automatically receives faxes, select a setting from the

“Pick-up on the” drop-down list in the “Answering on your phone line type” area.

8 Click OK to save the settings.

Maintaining the printer

Changing print cartridges

Removing a used print cartridge

1 Make sure the printer is on.

2 Lift the scanner unit.

The print cartridge carrier moves and stops at the loading position, unless the printer is busy.

3 Press down on the cartridge carrier lever to raise the cartridge carrier lid.

4 Remove the used print cartridge.

Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.

Installing print cartridges

1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.

Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.

2 Press down on the cartridge carrier levers to raise the cartridge carrier lids.

3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.

4 Close the lids.

5 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.

The control panel display will prompt you to load paper and press to print an alignment page.

Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.

Achieving better print quality

Improving print quality

If you are not satisfied with the print quality of a document, make sure you:

• Use the appropriate paper for the document. If you are printing photos or other high quality images, for best

results use Lexmark Premium Photo Paper or Lexmark Photo Paper.

• Use a paper that is a heavier weight or bright white.

• Select a higher print quality.

If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 72.

If print quality has not improved, continue to step 2.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on

page 72.

If print quality has not improved, continue to step 3.

3 Remove and reinsert the cartridges. For more information, see “Removing a used print cartridge” on page 70

and “Installing print cartridges” on page 70.

If print quality has not improved, continue to step 4.

4 Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and

contacts” on page 73.

If print quality is still not satisfactory, replace the cartridge. For more information, see “Ordering supplies” on page 74.

Aligning print cartridges

1 Load plain paper.

2 From the control panel, press Settings.

3 Press or repeatedly until Maintenance appears.

4 Press .

5 Press or repeatedly until Align Cartridges appears.

6 Press .

An alignment page prints.

If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles.

Cleaning the print cartridge nozzles

1 Load plain paper.

2 Press Settings.

3 Press or repeatedly until Maintenance appears.

4 Press .

5 Press or repeatedly until Clean Cartridges appears.

6 Press .

A page prints, forcing ink through the print cartridge nozzles to clean them.

7 Print the document again to verify that the print quality has improved.

8 If print quality has not improved, try cleaning the nozzles up to two more times.

Wiping the print cartridge nozzles and contacts

1 Remove the print cartridges.

2 Dampen a clean, lint-free cloth with water.

3 Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.

4 Using another clean section of the dampened cloth, gently hold the cloth against the contacts for about three

seconds, and then wipe in the direction shown.

5 With another clean section of the dampened cloth, repeat step 3 and step 4.

6 Let the nozzles and contacts dry completely.

7 Reinsert the print cartridges.

8 Print the document again.

9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print

cartridge nozzles” on page 72.

10 Repeat step 9 up to two more times.

11 If print quality is still not satisfactory, replace the print cartridges.

Preserving the print cartridges

• Keep a new cartridge in its packaging until you are ready to install it.

• Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The

cartridges do not print correctly if left exposed for an extended period of time.

• Keep the photo cartridge in its own storage unit when not in use.

Cleaning the scanner glass

1 Dampen a clean, lint-free cloth with water.

2 Gently wipe the scanner glass clean.

Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.

Ordering supplies

Ordering print cartridges

Lexmark 3500-4500 Series models (except Lexmark 3580 and Lexmark 4580)

Item Part number

Black cartridge 23A 215

Black cartridge

High yield black cartridge 34 550

Color cartridge 24A 185

Color cartridge

High yield color cartridge 35 500

Photo cartridge 31 Not applicable

Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711 (FDIS).

Licensed Return Program Cartridge

23 215

24 185

Average cartridge standard page yield is up to

Lexmark 3580 and Lexmark 4580 models

Item Part number

Color cartridge 2

Black cartridge 3

Photo cartridge 31

Ordering paper and other supplies

To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.

Notes:

• For best results, use only Lexmark print cartridges.

• For best results when printing photos or other high-quality images, use Lexmark photo papers.

Item Part number

USB cable 1021294

Lexmark N2050 (Internal wireless print server)

Note: If your printer did not come with an internal wireless print server already installed, installing the Lexmark N2050 in the printer lets you print and scan on a wireless network.

Paper Paper size

Lexmark Premium Photo Paper

For more information, go to www.lexmark.com.

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

• L

Lexmark Photo Paper

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

Lexmark PerfectFinishTM Photo Paper

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

• L

Note: Availability may vary by country or region.

For information on how to purchase Lexmark Premium Photo Paper, Lexmark Photo Paper, or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com.

Using genuine Lexmark print cartridges

Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality.

If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted.

If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears:

1 Click Learn More on the message.

2 Click Report a non-Lexmark print cartridge.

To prevent the message from appearing again for the indicated cartridge(s):

• Replace your cartridge(s) with new Lexmark print cartridge(s).

• If you are printing from a computer, click Learn more on the message, select the check box, and click Close.

Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.

Refilling a print cartridge

The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.

Recycling Lexmark products

To return Lexmark products to Lexmark for recycling:

1 Visit our Web site at www.lexmark.com/recycle.

2 Follow the instructions on the computer screen.

Troubleshooting

• “Setup troubleshooting” on page 77

• “Print troubleshooting” on page 81

• “Copy troubleshooting” on page 86

• “Scan troubleshooting” on page 88

• “Jams and misfeeds troubleshooting” on page 90

• “Memory card troubleshooting” on page 92

• “Error messages” on page 94

• “Resetting to factory default settings” on page 99

• “Removing and reinstalling the software” on page 100

Setup troubleshooting

• “Incorrect language appears on the display” on page 77

• “Power button is not lit” on page 78

• “Software does not install” on page 78

• “Page does not print” on page 79

• “Cannot print from digital camera using PictBridge” on page 80

Incorrect language appears on the display

These are possible solutions. Try one of the following:

Change the language selection during initial setup

After you select a language, Language appears again on the display. To change the selection:

1 Press or repeatedly until the language you want appears on the display.

2 Press to save.

Select a different language after initial setup

1 From the control panel, press Settings.

2 Press or repeatedly until Device Setup appears.

3 Press .

4 Press or repeatedly until Language appears.

5 Press .

6 Press or repeatedly until the language you want appears on the display.

7 Press to save.

Note: If you cannot understand the language on the display, see “Resetting to factory default settings” on

page 99.

Power button is not lit

These are possible solutions. Try one or more of the following:

Press power button

Make sure the printer is on by pressing .

Disconnect and reconnect the power cord

1 Disconnect the power cord from the wall outlet, and then from the printer.

2 Plug the cord all the way into the power supply on the printer.

3 Plug the cord into an electrical outlet that other electrical devices have been using.

4 If the light is not on, press .

Software does not install

These are possible solutions. Try one or more of the following:

Check your operating system

The following operating systems are supported: Windows 2000, Windows XP, Windows Vista, and Mac OS X.

Note: Windows 2000 users should use Service Pack 3 or later.

Check your system requirements

Check that your computer meets the minimum system requirements listed on the printer box.

Check USB connection

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Check wireless connection

Check that the Wi-Fi indicator light is on. For more information see, “Understanding the parts of the printer” on page 16.

Note: Only the 4500 Series comes with an internal wireless print server installed.

Reinstall the software

1 Turn off and then restart your computer.

2 Click Cancel on all New Hardware Found screens.

3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Reconnect power supply

1 Press to turn the printer off.

2 Disconnect the power cord from the wall outlet.

3 Gently remove the power supply from the printer.

4 Reconnect the power supply to the printer.

5 Plug the power cord into the wall outlet.

6 Press to turn the printer on.

Disable anti-virus programs

1 Close all open software applications.

2 Disable any anti-virus programs.

3 Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4 Double-click the CD–ROM drive icon.

5 If necessary, double-click setup.exe.

6 Follow the instructions on the computer screen to install the software.

Uninstall and reinstall software

Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 100.

Page does not print

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 94.

Check power

If the light is not on, see “Power button is not lit” on page 78.

Reload paper

Remove and then load paper.

Check ink

Check the ink levels, and install new print cartridges if necessary.

Check cartridges

1 Remove the print cartridges.

2 Make sure the sticker and tape have been removed.

3 Reinsert the cartridges.

Check printer default and pause settings

1 Click:

• In Windows XP (default Start menu): Start  Printers and Faxes.

• In Windows XP (Classic Start menu): Start  Settings  Printers and Faxes.

• In Windows Vista (default Start menu):  Control  Printers (under Hardware and Sound).

• In Windows Vista (Classic Start menu):  Printers.

2 Double-click the printer queue device.

3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• If a check mark does not appear next to Set As Default Printer, you must select the print queue device for

each file you want to print.

Reconnect power supply

1 Press to turn the printer off.

2 Disconnect the power cord from the wall outlet.

3 Gently remove the power supply from the printer.

4 Reconnect the power supply to the printer.

5 Plug the power cord into the wall outlet.

6 Press to turn the printer on.

Removing and reinstalling the software

Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 100.

Cannot print from digital camera using PictBridge

These are possible solutions. Try one or more of the following:

Enable PictBridge printing from camera

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation.

Make sure the camera is a PictBridge-enabled digital camera

1 Disconnect the camera.

2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to

determine whether it is PictBridge-enabled.

Check USB cable

Use only the USB cable that came with the camera.

Remove memory cards

Remove any memory cards from the printer.

Check messages

If an error message appears on the display, see “Error messages” on page 94.

Print troubleshooting

• “Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera” on page 81

• “Improving print quality” on page 82

• “Poor text and graphic quality” on page 83

• “Poor quality at the edges of the page” on page 84

• “Print speed is slow” on page 85

• “Partial document or photo prints” on page 85

• “Photo smudges” on page 85

• “Ink levels seem incorrect” on page 85

• “Ink levels seem to go down too quickly” on page 86

Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera

Make sure photo size and paper size are set correctly

The printer displays the Paper/Photo Size Error when your chosen photo size does not match the paper size that is set. This typically happens when you are trying to print from your PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your camera has a print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is 4 x 6 in. or 10 x 15 cm, depending on the typically used photo size for your country or region.

• Make sure the 4 x 6 in. (10 x 15 cm) photo paper is loaded correctly in the paper support.

• If your camera lets you change the print size setting, change the print size selection to 4 x 6 in. (10 x 15 cm) on

the PictBridge-enabled digital camera.

• If your camera does not allow you to change the paper size setting, use the control panel to change the paper

size to 4 x 6 in. (10 x 15 cm).

1 Insert the USB cable that came with your camera to the camera, and insert the other end into the PictBridge

port on the front of the printer.

2 Turn the camera on and choose your first photo using the camera control panel.

3 Wait for PictBridge Printing to appear on the display of the printer control panel.

Note: If Paper/Photo Size Error appears, press

4 Press .

to clear the error message.

5 Press or repeatedly until Photo Size appears.

6 Press .

7 Press or repeatedly until 4 x 6 in. or 10 x 15 cm appears.

8 Press .

9 Press or repeatedly until Paper Setup appears.

10 Press .

11 Press or repeatedly until Paper Size appears.

12 Press .

13 Press or repeatedly until 10 x 15 cm appears.

14 Press . 15 Press Start Color or Start Black.

Improving print quality

These are possible solutions. Try one or more of the following:

Check paper

• Use the appropriate paper for the document. If you are printing photos or other high quality images, for best

results use Lexmark photo papers.

• Use a paper that is a heavier weight or bright white.

Select a higher print quality

1 Depending on your print job, press Copy Mode, Scan Mode, or Photo Card.

2 Press .

3 Press or repeatedly until Quality appears.

4 Press .

5 Press or repeatedly until the quality you want appears.

6 Press .

Check print cartridges

If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 72.

If print quality has not improved, continue to step 2.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 72.

If print quality has not improved, continue to step 3.

3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on

page 70 and “Installing print cartridges” on page 70.

If print quality has not improved, continue to step 4.

4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”

on page 73.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies” on page 74.

Poor text and graphic quality

• Blank pages

• Dark print

• Faded print

• Incorrect colors

• Skewed lines

• Smudges

• Streaks

• White lines in print

• Light and dark bands in print

These are possible solutions. Try one or more of the following:

Check ink

Check the ink levels, and install new print cartridges if necessary.

Review steps to improve print quality

See “Improving print quality” on page 82.

Remove sheets as they are printed

To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry:

• Documents with graphics or images

• Photo paper

• Heavyweight matte or glossy paper

• Transparencies

• Labels

• Envelopes

• Iron-on transfers

Note: Transparencies may take up to 15 minutes to dry.

Use a different brand of paper

Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper.

Check paper condition

Use only new, unwrinkled paper.

Removing and reinstalling the software

Software may not be installed correctly. For more information, see “Removing and reinstalling the software” on page 100.

Poor quality at the edges of the page

These are possible solutions. Try one or more of the following:

Check minimum print settings

Unless you are using the borderless feature, use these minimum print margin settings:

• Left and right margins: – 6.35 mm (0.25 in.) for letter size paper – 3.37 mm (0.133 in.) for all paper sizes except letter

• Top margin: 1.7 mm (0.067 in.)

• Bottom margin: 12.7 mm (0.5 in.)

Select the Borderless print feature

1 From the software application, click File  Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Print Layout.

4 Click Borderless.

Select the Borderless resize feature (when copying)

1 Press .

2 Press or repeatedly until Resize appears.

3 Press .

4 Press or repeatedly until Borderless appears.

5 Press .

6 Press Start Color or Start Black, or press to return to the Copy menu to select the number of copies you

want.

Select the Borderless photo feature (when printing photos)

1 Press .

2 Press or repeatedly until Layout appears.

3 Press .

4 Press or repeatedly until Borderless appears.

5 Press .

6 Press Start Color or Start Black, or press to return to the Photo Card menu to select the photos you want

to print.

Make sure you use photo paper

Borderless printing requires photo paper. Small margins are printed when you select the Borderless feature when you are printing on plain paper.

Make sure the paper size matches the printer setting

1 From the software application, click File  Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Paper Setup.

4 Check the paper size.

Print speed is slow

These are possible solutions. Try one or more of the following:

Maximize computer processing speed

• Close all applications not in use.

• Minimize the number and size of graphics and images in the document.

• Remove as many unused fonts as possible from your system.

Add memory

Consider purchasing more RAM.

Select a lower print quality

1 From the software application, click File  Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Quality/Copies.

4 From the Quality/Speed area, select a lower print quality.

Removing and reinstalling the software

For more information, see “Removing and reinstalling the software” on page 100.

Partial document or photo prints

These are possible solutions. Try one or more of the following:

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Check paper size

Make sure the paper size being used matches the document or photo size you selected.

Photo smudges

To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Ink levels seem incorrect

There are possible solutions. Try one or more of the following:

Are you printing graphics or photos?

When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer uses more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses.

Are you printing a large file?

The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at the beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printing a large file.

Ink levels seem to go down too quickly

These are possible solutions. Try one or more of the following:

Are you printing photos or documents with a large number of graphics?

Because photos and graphics require more ink than text documents, ink usage increases when you print photos or graphics.

Are you printing with the Best Quality/Speed setting?

To reduce ink usage, select Best only when you are printing on photo or heavyweight matte paper. All other paper types print best at a lower Quality/Speed setting. Use the Quick Print or Normal setting to print most text documents.

Copy troubleshooting

• “Copier does not respond” on page 86

• “Scanner unit does not close” on page 86

• “Poor copy quality” on page 87

• “Partial document or photo copies” on page 88

Copier does not respond

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 94.

Check power

If the light is not on, see “Power button is not lit” on page 78.

Removing and reinstalling software

For more information, see “Removing and reinstalling the software” on page 100.

Scanner unit does not close

1 Lift the scanner unit.

2 Remove any obstruction keeping the scanner unit open.

3 Lower the scanner unit.

Poor copy quality

• Blank pages

• Checkerboard pattern

• Distorted graphics or pictures

• Missing characters

• Faded print

• Dark print

These are possible solutions. Try one or more of the following:

• Skewed lines

• Smudges

• Streaks

• Unexpected characters

• White lines in print

Check messages

If an error message is displayed, see “Error messages” on page 94.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Clean the scanner glass

If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Review steps to improve print quality

See “Improving print quality” on page 72.

Adjust the brightness of the copy

1 Load the document facedown on the scanner glass.

2 From the control panel, press Copy Mode.

3 Press Lighter/Darker.

4 Press or repeatedly to lighten or darken the copy.

5 Press Start Color or Start Black.

Check quality of original document

If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Are you scanning from photo or glossy paper, a magazine, or a newspaper?

If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy patterns from scanned photos, magazines, or newspapers” on page 66.

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo copies

These are possible solutions. Try one or more of the following:

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Check paper size

Make sure the paper size being used matches the size you selected.

Check Original Size setting

Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.

Scan troubleshooting

• “Scanner does not respond” on page 88

• “Scan was not successful” on page 89

• “Scanning takes too long or freezes the computer” on page 89

• “Poor scanned image quality” on page 89

• “Partial document or photo scans” on page 90

• “Cannot scan to a computer over a network” on page 90

Scanner does not respond

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 94.

Check power

If the light is not on, see “Power button is not lit” on page 78.

Check printer default and pause settings

1 Click:

• In Windows XP (default Start menu): Start  Printers and Faxes.

• In Windows XP (Classic Start menu): Start  Settings  Printers and Faxes.

• In Windows Vista (default Start menu):  Control Panel  Printers (under Hardware and Sound).

• In Windows Vista (Classic Start menu):  Settings  Printers.

2 Double-click the print queue device.

3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• If a check mark does appear next to Set As Default Printer, you must select the print queue device for each

file you want to print.

Removing and reinstalling the software

For more information, see “Removing and reinstalling the software” on page 100.

Scan was not successful

These are possible solutions. Try one or more of the following:

Check USB cable connection

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Restart computer

Turn off and then restart your computer.

Uninstall and reinstall software

For more information, see “Removing and reinstalling the software” on page 100.

Scanning takes too long or freezes the computer

These are possible solutions. Try one or more of the following:

Close other software

Close all programs not being used.

Change the scanning resolution to a lower value

1 Load an original document facedown on the scanner glass.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 From the left pane of the Welcome screen, click Scan.

4 Click Custom Settings.

5 Select a lower scan resolution.

6 Click Start.

Poor scanned image quality

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 94.

Clean the scanner glass

If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Adjust the quality of the scan

1 Load an original document facedown on the scanner glass.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 From the left pane of the Welcome screen, click Scan.

4 Click Custom Settings.

5 Select a higher scan resolution.

6 Click Start.

Review steps to improve print quality

See “Improving print quality” on page 72.

Are you scanning from photo or glossy paper, a magazine, or a newspaper?

If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy patterns from scanned photos, magazines, or newspapers” on page 66.

Check quality of original document

If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo scans

These are possible solutions. Try one or more of the following:

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Check paper size

Make sure the paper size being used matches the size you selected.

Check Original Size setting

Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning.

Cannot scan to a computer over a network

See “Scanning to a computer over a network” on page 63.

Jams and misfeeds troubleshooting

• “Paper jam in the printer” on page 90

• “Paper jam in the paper support” on page 91

• “Paper or specialty media misfeeds” on page 91

• “Printer does not feed paper, envelopes, or specialty media” on page 91

• “Banner paper jams” on page 92

Paper jam in the printer

Remove the paper manually

1 Press to turn off the printer.

2 Firmly grasp the paper, and gently pull it out.

3 Press to turn the printer back on.

Paper jam in the paper support

1 Press to turn off the printer.

2 Firmly grasp the paper, and gently pull it out.

3 Press to turn the printer back on.

Paper or specialty media misfeeds

These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following:

Check paper condition

Use only new, unwrinkled paper.

Check paper loading

• Load a smaller amount of paper into the printer.

• Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions

that came with the paper.)

See “Loading various paper types” on page 34 for information about:

• Maximum loading amounts per paper type

• Specific loading instructions for supported paper and specialty media

Remove each page as it is printed

Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides

Adjust the paper guides:

• When using media less than 8.5 inches wide

• To rest against the edges of the paper or media, making sure it does not buckle

Printer does not feed paper, envelopes, or specialty media

These are possible solutions. Try one or more of the following:

Check for paper jams

Check for and clear any paper jams. For more information, see “Paper jam in the printer” on page 90 and “Paper jam in the paper support” on page 91.

Check media loading

• Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types” on

page 34.

• Try loading one page, envelope, or sheet of specialty media at a time.

Check printer default and pause settings

1 Click:

• In Windows XP (default Start menu): Start  Printers and Faxes.

• In Windows XP (Classic Start menu): Start  Settings  Printers and Faxes.

• In Windows Vista (default Start Menu):  Control Panel Printers (under Hardware and Sound).

• In Windows Vista (Classic Start menu):  Settings Printers.

2 Double-click the print queue device.

3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• If a check mark does not appear next to Set As Default Printer, you must select the print queue device for

each file you want to print.

Banner paper jams

There are possible solutions. Try one or more of the following:

Clear banner paper jams

1 Press to turn off the printer.

2 Remove the jammed banner paper from the printer.

Review banner printing checklist

• Use only the number of sheets needed for the banner.

• Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the Paper Setup tab. 4 From the Paper Size area, select Banner. 5 Select Letter Banner or A4 Banner as the paper size. 6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print.

Memory card troubleshooting

• “Memory card cannot be inserted” on page 93

• “Nothing happens when memory card is inserted” on page 93

Memory card cannot be inserted

There are possible solutions. Try one or more of the following:

Check memory card type

Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 44.

Check memory card placement

Make sure you have inserted the memory card in the correct slot. For more information, see “Inserting a memory card” on page 44.

Nothing happens when memory card is inserted

These are possible solutions. Try one or more of the following:

Reinsert the memory card

The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.

Check memory card placement

Make sure you have inserted the memory card in the correct slot. For more information, see “Inserting a memory card” on page 44.

Check memory card type

Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 44.

Check to see if the memory card is damaged

Check that there is no obvious damage to the memory card.

Check to see if the memory card contain photos

Insert a memory card that contains photos. The printer will read photos created using the JPEG format. For more information, see the documentation that came with the digital camera.

Make sure the USB cable is connected

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Error messages

Alignment Error

These are possible solutions. Try one or more of the following:

Remove tape from print cartridge

1 Remove the print cartridge.

2 Make sure the sticker and tape have been removed.

3 Reinsert the cartridge.

4 Press to align the cartridge.

For more information, see “Aligning print cartridges” on page 72.

Use new paper

Load only plain, unmarked paper for aligning the cartridge.

The printer will read any markings on used paper, which could cause the alignment error message to appear.

Black Ink Low / Color Ink Low / Photo Ink Low

1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.

To order supplies, see “Ordering supplies” on page 74.

2 Press to continue.

Cartridge Error (1102, 1203, 1204, or 120F)

1 Remove the print cartridges, and close the cartridge carrier lids.

2 Disconnect the power cord from the electrical outlet.

3 Reconnect the power cord to the electrical outlet.

4 If the button is not lit, press .

5 Reinsert the print cartridges.

If the error does not reappear, the problem has been corrected.

If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly.

1 Remove the print cartridges, and close the cartridge carrier lids.

2 Disconnect the power cord from the electrical outlet.

3 Reconnect the power cord to the electrical outlet.

4 If the button is not lit, press .

5 Reinsert the black (or photo) print cartridge.

6 If the error:

• Reappears, replace the black (or photo) print cartridge with a new one.

• Does not reappear, reinsert the color print cartridge.

7 If the error reappears, replace the color print cartridge with a new one.

Clear Carrier Jam

These are possible solutions. Try one or more of the following:

Remove any obstructions

1 Raise the scanner unit.

2 Remove any objects blocking the path of the print cartridge carrier.

3 Make sure the cartridge carrier lids are closed.

4 Close the scanner unit.

5 Press .

Remove print cartridges

1 Make sure the printer is on.

2 Raise the scanner unit.

3 Remove both print cartridges.

4 Make sure the cartridge carrier lids are closed.

5 Close the scanner unit.

6 Press to turn the printer off.

7 Disconnect the power cord from the wall outlet.

8 Plug the power cord back into the wall outlet.

9 Press to turn the printer on.

10 Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 70

11 Close the scanner unit.

12 Plug the power cord into the wall outlet.

13 Press to turn the printer on.

14 Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 70.

Computer not connected

These are possible solutions. Try one or more of the following:

Check computer connection

Make sure your computer is connected to the printer and is turned on.

Check USB cable

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the USB port on the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Check external print server

If you are using an external print server, make sure it is connected. For more information, see the print server documentation.

Could not detect a proof sheet

The document placed on the scanner glass is not a valid proof sheet. For more information, see “Printing photos stored on a memory device using the proof sheet” on page 49.

Error 1104

1 Remove the print cartridges.

2 Reinstall the black cartridge or the photo cartridge in the left carrier.

3 Reinstall the color cartridge in the right carrier.

Left Cartridge Error / Right Cartridge Error

This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge).

1 Remove the indicated print cartridge.

2 Disconnect the power cord from the electrical outlet.

3 Reconnect the power cord to the electrical outlet.

4 If the button is not lit, press .

5 Reinsert the print cartridge.

6 If the error:

• Does not reappear, the problem has been corrected.

• Reappears, replace the print cartridge with a new one.

Left Cartridge Incorrect / Right Cartridge Incorrect

1 Remove the indicated print cartridge.

2 Disconnect the power cord from the electrical outlet.

3 Reconnect the power cord to the electrical outlet.

4 If the button is not lit, press .

5 Reinsert the print cartridge.

6 If the error:

• Does not reappear, the problem has been corrected.

• Reappears, replace the print cartridge with a new one.

Left Cartridge Missing / Right Cartridge Missing

One or both print cartridges are missing or not installed properly. For more information, see “Installing print cartridges” on page 70.

Notes:

• You can make a color copy with only the color cartridge installed.

• You can print a black-and-white document with only the black cartridge installed.

• You cannot copy or print when only the photo cartridge is installed.

• To remove the error message, press .

Memory Failure

These are possible solutions. Try one or more of the following:

Reduce memory use

If applicable:

• Print pending received faxes.

• Send fewer pages.

Select the After Dial setting

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 From the left pane of the Welcome screen, click Setup and manage faxes.

3 Click Adjust speed dial list and other fax settings.

4 Click the Dialing and Sending tab.

5 From the “Sending options” area, select After Dial from the “When to scan document” section.

6 Click OK.

7 Resend the fax.

No images have been selected

You have not selected any of the options on step 1 of the photo proof sheet you printed and scanned.

1 Make sure you completely fill in your selected circle or circles.

2 Press to continue.

No photo/paper size selection has been made

You have not selected any of the options on step 2 of the photo proof sheet you printed and scanned.

1 Make sure you completely fill in your selected circle or circles.

2 Press to continue.

No proof sheet information

The photo proof sheet you printed and scanned is no longer valid.

You may have removed the memory card or flash drive from the printer, or turned off the printer, before scanning the photo proof sheet.

For more information, see “Printing photos stored on a memory device using the proof sheet” on page 49.

No valid photo image files detected

No supported images have been found on the memory card or flash drive.

The printer will read photos created using the JPEG format. For more information, see the documentation that came with the digital camera.

Only one photo enhancement may be chosen at a time

You have selected more than one option on step 2 of the photo proof sheet you printed and scanned.

1 Make sure you completely fill in only one circle for each option.

2 Press to continue.

Only one photo/size selection can be chosen at a time

You have selected more than one option on step 2 of the photo proof sheet you printed and scanned.

1 Make sure you completely fill in only one circle for each option.

2 Press to continue.

Photo size error. Photo must fit on page.

There are one or more photos larger than the paper size you selected on the printer menu.

1 Press to clear the error message.

2 Press or repeatedly until Paper Size appears on the display.

3 Press .

4 Press or repeatedly to select the paper size option that will fit your largest photo size.

5 Press Start Color or Start Black to begin printing.

PictBridge communications error

Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer. For more information, see “Using a PictBridge-enabled digital camera to control printing photos” on page 52.

Please remove the camera card.

The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time.

1 Remove both the PictBridge-enabled digital camera and the memory card.

2 Reinsert only one of the devices mentioned above.

Some photos removed from card by host.

Some of the photos on the photo proof sheet were deleted from the memory card through the computer.

You must print a new photo proof sheet.

For more information, see “Printing photos stored on a memory device using the proof sheet” on page 49.

There is a problem reading the memory card.

• See “Memory card cannot be inserted” on page 93.

• See “Nothing happens when memory card is inserted” on page 93.

Settings are not saved

These are possible solutions. Try one or more of the following:

Change time-out settings

If you press to select a setting, an * appears next to the selected setting. The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off. For information on how to change this time-out feature, see “Saving settings” on page 25.

Save settings for future jobs

If you press to select a setting, an * appears next to the selected setting. For information on how to save the setting for future jobs, see “Saving settings” on page 25.

Resetting to factory default settings

You can reset your printer to the original settings without using the printer menus.

Note: Resetting to factory default settings will delete all printer settings you selected.

1 Press to turn off the printer.

2 Press and hold the Settings and Start Color buttons at the same time, then press again to turn the printer

back on.

Language appears on the display, indicating that the printer has been reset.

3 Press or until the language you want appears.

4 Press .

5 Press or until the country or region you want appears.

6 Press .

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

1 Click Start  Programs or All Programs  Lexmark 3500-4500 Series.

2 Select Uninstall.

3 Follow the instructions on the computer screen to remove the printer software.

4 Restart the computer before reinstalling the printer software.

5 Click Cancel on all New Hardware Found screens.

6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Note: If the install screen does not appear automatically after you restart your computer, click Start  Run, and

then type D:\setup, where D is the letter of your CD-ROM drive.

If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

1 In all countries or regions except the United States, select your country or region.

2 Click the links for drivers or downloads.

3 Select your printer family.

4 Select your printer model.

5 Select your operating system.

6 Select the file you want to download, and then follow the directions on the computer screen.

100

Lexmark 4500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Finding information about the printer

Setting up the printer

Checking the box contents

Installing another language control panel

Networking the printer

Installing the printer on a network

Installing an internal wireless print server

Finding your MAC address

Learning about the printer

Understanding the parts of the printer

Using the control panel buttons and menus

Using the control panel

Using the Copy menu

Using the Scan menu

Using the Photo Card menu

Using the PictBridge menu

Using the Settings menu

Saving settings

Learning about the software

Using the printer software

Using the Lexmark Imaging Studio

Using the Solution Center

Using Printing Preferences

Opening Printing Preferences

Using the Printing Preferences tabs

Using the Save Settings menu

Using the I Want To menu

Using the Options menu

Using the Toolbar

Resetting printer software settings to defaults

Loading paper and original documents

Loading paper

Loading various paper types

Loading original documents on the scanner glass

Printing

Printing a document

Printing high-quality graphics

Printing a Web page

Printing photos or images from a Web page

Printing collated copies

Printing the last page first (reverse page order)

Printing transparencies

Printing envelopes

Printing cards

Printing multiple pages on one sheet

Printing files from a memory card or flash drive

Working with photos

Retrieving and managing photos

Inserting a memory card

Inserting a flash drive

Transferring photos from a memory device to the computer using the control panel

Transferring all photos from a memory card using the computer

Transferring selected photos from a memory card using the computer

Transferring all photos from a CD or flash drive using the computer

Transferring selected photos from a CD or flash drive using the computer

Transferring photos from a memory card to a flash drive

Printing photos using the control panel

Printing photos stored on a memory device using the proof sheet

Printing all photos

Printing photos by number

Printing photos by date range

Printing photos using color effects

Printing photos from a digital camera using DPOF

Using a PictBridge-enabled digital camera to control printing photos

Printing photos using the computer

Viewing / Printing photos from the Photo Library

Printing photos from a media device using the computer

Printing Photo Packages

Creating photo projects

Creating Photo Greeting Cards

Creating a Photo Slideshow

Printing an image as a multiple-page poster

Copying

Making a copy

Adjusting copy quality