Lexmark 40G0350, 40G0410, 40G0110, 40G0440, 40G0210 User Manual

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Page 1

MS810 Series

User's Guide

Important: Click here before using this guide.

October 2012 www.lexmark.com

Machine type(s):

4063

Model(s):

210, 230, 23E, 410, 430, 630, 63E

Page 2

Contents 2

Safety information.......................................................................................6

Overview.....................................................................................................8

Using this guide.........................................................................................................................................8

Finding information about the printer......................................................................................................8

Selecting a location for the printer.............................................................10

Additional printer setup.............................................................................12

Installing internal options........................................................................................................................12

Installing hardware options.....................................................................................................................29

Attaching cables......................................................................................................................................33

Setting up the printer software...............................................................................................................35

Networking..............................................................................................................................................37

Verifying printer setup............................................................................................................................45

Using MS810n, MS810dn, MS811n, MS811dn, MS812dn............................46

Learning about the printer......................................................................................................................46

Loading paper and specialty media.........................................................................................................49

Printing....................................................................................................................................................70

Managing your printer............................................................................................................................76

Using MS810de..........................................................................................88

Learning about the printer......................................................................................................................88

Printer configurations ....................................................................................................................................... 88

Using the printer control panel.........................................................................................................................90

Understanding the colors of the Sleep button and indicator lights..................................................................90

Understanding the home screen ......................................................................................................................91

Using the touch-screen buttons .......................................................................................................................92

Setting up and using the home screen applications................................................................................94

Finding the IP address of the computer............................................................................................................94

Finding the IP address of the printer ................................................................................................................95

Accessing the Embedded Web Server ..............................................................................................................95

Customizing the home screen ..........................................................................................................................95

Activating the home screen applications..........................................................................................................96

Exporting and importing a configuration..........................................................................................................98

Loading paper and specialty media.........................................................................................................98

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Contents 3

Setting the paper size and type ........................................................................................................................ 98

Configuring Universal paper settings................................................................................................................99

Loading the 250‑ or 550‑sheet tray.................................................................................................................. 99

Loading the 2100‑sheet tray........................................................................................................................... 106

Loading the multipurpose feeder ................................................................................................................... 113

Linking and unlinking trays .............................................................................................................................118

Printing..................................................................................................................................................119

Printing a document .......................................................................................................................................119

Printing from a flash drive ..............................................................................................................................121

Printing confidential and other held jobs .......................................................................................................123

Printing information pages ............................................................................................................................. 124

Canceling a print job .......................................................................................................................................125

Managing your printer..........................................................................................................................126

Finding advanced networking and administrator information .......................................................................126

Checking the virtual display............................................................................................................................126

Configuring supply notifications from the Embedded Web Server ................................................................ 126

Modifying confidential print settings..............................................................................................................127

Copying printer settings to other printers ......................................................................................................127

Printing a menu settings page ........................................................................................................................128

Printing a network setup page........................................................................................................................128

Checking the status of parts and supplies ......................................................................................................128

Saving energy.................................................................................................................................................. 129

Restoring factory default settings................................................................................................................... 132

Securing the printer ........................................................................................................................................ 132

Using MS812de........................................................................................137

Learning about the printer....................................................................................................................137

Printer configurations ..................................................................................................................................... 137

Using the printer control panel.......................................................................................................................139

Understanding the colors of the Sleep button and indicator lights................................................................139

Understanding the home screen ....................................................................................................................140

Using the touch-screen buttons .....................................................................................................................141

Setting up and using the home screen applications..............................................................................144

Finding the IP address of the computer..........................................................................................................144

Finding the IP address of the printer ..............................................................................................................144

Accessing the Embedded Web Server ............................................................................................................ 145

Customizing the home screen ........................................................................................................................ 145

Activating the home screen applications........................................................................................................145

Exporting and importing a configuration........................................................................................................148

Loading paper and specialty media.......................................................................................................148

Setting the paper size and type ...................................................................................................................... 148

Configuring Universal paper settings.............................................................................................................. 149

Loading the 250‑ or 550‑sheet tray................................................................................................................ 149

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Contents 4

Loading the 2100‑sheet tray........................................................................................................................... 156

Loading the multipurpose feeder ................................................................................................................... 163

Linking and unlinking trays .............................................................................................................................168

Printing..................................................................................................................................................169

Printing a document .......................................................................................................................................169

Printing from a flash drive ..............................................................................................................................171

Printing confidential and other held jobs .......................................................................................................173

Printing information pages ............................................................................................................................. 174

Canceling a print job .......................................................................................................................................175

Managing your printer..........................................................................................................................175

Finding advanced networking and administrator information .......................................................................175

Checking the virtual display............................................................................................................................175

Configuring supply notifications from the Embedded Web Server ................................................................ 176

Modifying confidential print settings..............................................................................................................177

Copying printer settings to other printers ......................................................................................................177

Printing a menu settings page ........................................................................................................................177

Printing a network setup page........................................................................................................................178

Checking the status of parts and supplies ......................................................................................................178

Saving energy.................................................................................................................................................. 178

Restoring factory default settings................................................................................................................... 182

Securing the memory before moving the printer ........................................................................................... 182

Paper and specialty media guide..............................................................187

Using specialty media............................................................................................................................187

Paper guidelines....................................................................................................................................188

Supported paper sizes, types, and weights...........................................................................................192

Understanding the printer menus............................................................197

Menus list..............................................................................................................................................197

Paper menu...........................................................................................................................................198

Reports menu........................................................................................................................................209

Network/Ports menu.............................................................................................................................210

Security menu.......................................................................................................................................223

Settings menu........................................................................................................................................228

Help menu.............................................................................................................................................252

Saving money and the environment.........................................................254

Saving paper and toner.........................................................................................................................254

Recycling................................................................................................................................................255

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Contents 5

Maintaining the printer............................................................................257

Ordering supplies..................................................................................................................................257

Storing supplies.....................................................................................................................................260

Replacing supplies.................................................................................................................................260

Cleaning the printer parts.....................................................................................................................266

Moving the printer................................................................................................................................267

Clearing jams............................................................................................270

Avoiding jams........................................................................................................................................270

Understanding jam messages and locations.........................................................................................272

[x]‑page jam, lift front cover to remove cartridge. [200–201]..............................................................274

[x]‑page jam, open upper rear door. [202]...........................................................................................276

[x]‑page jam, open upper and lower rear door. [231–234]..................................................................277

[x]‑page jam, remove standard bin jam. [203]......................................................................................280

[x]‑page jam, remove tray 1 to clear duplex. [235–239].......................................................................280

[x]‑page jam, open tray [x]. [24x]..........................................................................................................281

[x]‑page jam, clear manual feeder. [250]..............................................................................................282

[x]‑page jam, remove paper, open stapler door. Leave paper in bin. [455–457]..................................283

[x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451].................................287

[x]‑page jam, remove paper, open expander rear door. Leave paper in bin. [41y.xx]..........................288

[x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin. [43y.xx]............................290

Troubleshooting.......................................................................................292

Understanding the printer messages....................................................................................................292

Solving printer problems.......................................................................................................................309

Solving home screen applications problems.........................................................................................344

Embedded Web Server does not open.................................................................................................344

Contacting customer support................................................................................................................345

Notices.....................................................................................................346

Product information..............................................................................................................................346

Edition notice........................................................................................................................................346

Power consumption..............................................................................................................................350

Index........................................................................................................364

Page 6

Safety information 6

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn off the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If two or more optional finishers are installed, then remove the finishers individually from the printer.

Notes:

– Make sure to remove the topmost finisher first.

– To remove the finisher, hold the finisher on both sides, and then lift the latches to unlock the finisher.

• If the printer does not have a caster base but is configured with optional trays, then remove the trays.

Note: Slide the latch on the right side of the optional tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your fingers are not under the printer when you set it down.

• Make sure there is adequate clearance around the printer.

• Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

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Safety information 7

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature or USB cable, during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray or more than one input option. If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see

SAVE THESE INSTRUCTIONS.

www.lexmark.com/multifunctionprinters.

Page 8

Overview 8

Overview

Using this guide

This User’s Guide provides general and specific information on using the printer models that are listed on the cover page.

The following chapters contain information applicable to all printer models:

• Selecting a location for the printer

• Additional printer setup

• Paper and specialty media guide

• Understanding printer menus

• Saving money and the environment

• Maintaining the printer

• Clearing jams

• Troubleshooting

To find instructions for your printer:

• Use the table of contents.

• Use the Search function or the Find toolbar of your application to search for page content.

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Configuring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web

http://support.lexmark.com.

site at

User's Guide and Quick Reference Guide—The guides are available on the Software and Documentation CD.

For updates, visit our Web site at

http://support.lexmark.com.

Instructions for:

• Connecting the printer to an Ethernet network

• Troubleshooting printer connection problems

Networking Guide—Open the Software and Documentation CD, and then look for Printer and Software Documentation under the Pubs folder. From

the list of publications, click the Networking Guide link.

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Overview 9

What are you looking for? Find it here

Help using the prin ter software Windows or Mac Help—Open a printer software program

or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark Support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation for

your country or region can be found on the Support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the US—See the Statement of Limited Warranty

included with this printer, or at

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with your printer.

Page 10

Selecting a location for the printer 10

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee

156 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airflow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid fluctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature -40 to 43.3°C (-40 to 110°F)

1 Right side 152 mm (6 in.)

2 Front 508 mm (20 in.)

3 Left side 152 mm (6 in.)

4 Rear 152 mm (6 in.)

5 Top 115 mm (4.5 in.)

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Selecting a location for the printer 11

1 Right side 152 mm (6 in.)

2 Front 508 mm (20 in.)

3 Left side 152 mm (6 in.)

4 Rear 152 mm (6 in.)

5 Top 115 mm (4.5 in.)

1 Right side 152 mm (6 in.)

2 Front 508 mm (20 in.)

3 Left side 152 mm (6 in.)

4 Rear 152 mm (6 in.)

5 Top 115 mm (4.5 in.)

Page 12

Additional printer setup 12

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and then unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Available internal options

• Memory card – DDR3 DIMM – Flash memory

• Fonts

• Firmware cards – Forms and Bar Code – PRESCRIBE – IPDS

• Printer hard disk

• Lexmark – Parallel 1284-B interface – MarkNet – RS-232-C serial interface

Internal Solutions Ports (ISP)

N8350 802.11 b/g/n wireless printer server

Accessing the controller board

Note: This task requires a flat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Remove the controller board access cover.

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Additional printer setup 13

2 Using a screwdriver, loosen the screws on the controller board shield.

3 Remove the shield.

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Additional printer setup 14

4 Use the following illustration to locate the appropriate connector:

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.

Touch a metal surface on the printer first before touching any controller board electronic component or connector.

1 Lexmark Internal Solutions Port or printer hard disk connector

2 Option card connector

3 Memory card connector

5 Align the screws with the holes on the shield, and then reattach the shield.

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Additional printer setup 15

6 Tighten the screws on the shield.

7 Reattach the access cover.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer first before touching any controller board electronic components or connectors.

Page 16

Additional printer setup 16

An optional memory card can be purchased separately and attached to the controller board.

1 Access the controller board.

For more information, see “Accessing the controller board” on page 12.

2 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may

cause damage.

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

4 Push the memory card straight into the connector, and then push the card toward the controller board wall until

it clicks into place.

5 Reattach the controller board shield, and then the controller board access cover.

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Additional printer setup 17

Installing an Internal Solutions Port

The controller board supports one optional Lexmark Internal Solutions Port (ISP).

Note: This task requires a flat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Access the controller board.

For more information, see “Accessing the controller board” on page 12.

2 If an optional printer hard disk is installed, then remove the printer hard disk first.

For more information, see “Removing a printer hard disk” on page 27.

3 Unpack the ISP kit.

1 ISP solution

2 Screw for attaching the plastic bracket to the ISP

3 Screws for attaching the ISP mounting bracket to the controller board shield

4 Plastic bracket

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Additional printer setup 18

4 Remove the metal cover from the ISP opening.

a Loosen the screw.

b Lift the metal cover, and then pull it out completely.

1 2 3

5 Align the posts of the plastic bracket with the holes on the controller board cage, and then press the plastic bracket

on the controller board cage until it clicks into place.

Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated firmly on the controller board cage.

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Additional printer setup 19

6 Install the ISP on the plastic bracket.

Note: Hold the ISP at an angle over the plastic bracket so that any overhanging connectors will pass through the

ISP opening in the controller board cage.

7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket.

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Additional printer setup 20

8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP.

Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.

9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield.

10 Tighten the thumbscrew that is attached to the ISP.

Warning—Potential Damage: Do not screw it on too tightly.

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Additional printer setup 21

11 Connect the ISP solution interface cable into the receptacle of the controller board.

Note: The plugs and receptacles are color-coded.

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For more information, see “Accessing the controller board” on page 12.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

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Additional printer setup 22

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

4 Push the card firmly into place as shown in the illustration.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

Note: The entire length of the connector on the card must touch and be flushed against the controller board.

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually add

the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 36.

Page 23

Additional printer setup 23

Installing a printer hard disk

Note: This task requires a flat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Access the controller board.

For more information, see “Accessing the controller board” on page 12.

2 Unpack the printer hard disk.

3 Locate the appropriate connector on the controller board cage.

Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.

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Additional printer setup 24

To install a printer hard disk onto the ISP:

a Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.

b Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down

until the standoffs are in place.

Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.

c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.

Note: The plugs and receptacles are color‑coded.

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Additional printer setup 25

To install a printer hard disk directly on the controller board cage:

a Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer

hard disk down until the standoffs are in place.

Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.

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Additional printer setup 26

b Use the two provided screws to attach the printer hard disk mounting bracket.

c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.

Note: The plugs and receptacles are color‑coded.

Page 27

Additional printer setup 27

Removing a printer hard disk

Note: This task requires a flat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Access the controller board.

For more information, see “Accessing the controller board” on page 12.

2 Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the printer

hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling out the cable.

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Additional printer setup 28

3 Remove the screws holding the printer hard disk in place.

4 Remove the printer hard disk.

5 Set aside the printer hard disk.

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Additional printer setup 29

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

Install the printer and any hardware options you have purchased in the following order:

• Caster base

• 2100‑sheet tray or spacer

• Optional 550‑ or 250‑sheet tray

• Printer

For more information on installing a caster base, optional 550‑ or 250‑sheet tray, spacer, or 2100‑sheet tray, see the setup sheet that came with the option.

Installing optional trays

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

www.lexmark.com/multifunctionprinters.

1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.

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Additional printer setup 30

2 Unpack the optional tray, and then remove all packing material.

3 Pull out the tray completely from the base.

4 Remove any packing material from inside the tray.

5 Insert the tray into the base.

6 Place the tray near the printer.

7 Align the optional tray with the caster base.

Note: Make sure to lock the wheels of the caster base to secure the printer.

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Additional printer setup 31

8 Align the printer with the tray, and then slowly lower the printer into place.

Note: Optional trays lock together when stacked.

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Additional printer setup 32

9 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

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Additional printer setup 33

Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 36.

To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

Attaching cables

CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such

as a power cord, a fax feature, or USB cable, during a lightning storm.

Connect the printer to the computer using a USB cable or Ethernet cable.

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate Ethernet cable to the Ethernet port

• The appropriate parallel cable with the parallel port

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Additional printer setup 34

Use the To

1 Parallel port Connect the printer to a computer.

Note: This can also be used in installing an optional Internal Solutions Port (ISP).

2 USB port Attach an optional wireless network adapter.

3 Ethernet port Connect the printer to a network.

4 USB printer port Connect the printer to a computer.

5 Security slot Attach a lock that will secure the controller board.

6 Printer power cord socket Connect the printer to a properly grounded electrical outlet.

Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area

shown while actively printing. Loss of data or a malfunction can occur.

Organizing the cables

Note: This feature is available only if you purchase optional trays and a caster base.

After attaching the Ethernet cable and power cord, neatly tuck the cables in the channels at the back of the printer.

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Additional printer setup 35

Setting up the printer software

Installing the printer software

Notes:

• If you installed the printer software on the computer before but need to reinstall the software, then uninstall

the current software first.

• Close all open software programs before installing the printer software.

1 Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer.

• From our Web site:

http://support.lexmark.com, and then navigate to:

Go to

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.

Wait for the installation dialog to appear. If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK.

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Additional printer setup 36

In Windows 7 or earlier

Click or click Start, and then click Run.

b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK.

In Macintosh

Click the CD icon on the desktop.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Updating available options in the printer driver

When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK.

2 Depending on your device, do either of the following:

• Press and hold the printer you want to update.

• Right‑click the printer you want to update.

3 From the menu that appears, do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

4 Click the Configuration tab.

5 Do either of the following:

• Click Update Now ‑ Ask Printer.

• Under Configuration Options, manually add any installed hardware options.

6 Click Apply.

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For Macintosh users

1 From the Apple menu, navigate to either of the following:

• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver

• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver

2 Add any installed hardware options, and then click OK.

Networking

Notes:

• Purchase a MarkNet N8350 wireless network adapter first before setting up the printer on a wireless network.

For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.

• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi

Protected Access (WPA), WPA2, and 802.1X-RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

• A valid, unique IP address for the printer to use on the network

• The network gateway

• The network mask

• A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Installing the printer on an Ethernet network

For Windows users

Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer.

• From our Web site:

http://support.lexmark.com, and then navigate to:

Go to

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.

Wait for the installation dialog to appear.

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Additional printer setup 38

If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type: D:\setup.exe > OK

In Windows 7 or earlier

a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

4 Select Ethernet connection, and then click Continue.

5 Attach the Ethernet cable when instructed to do so.

6 Select the printer from the list, and then click Continue.

Note: If the configured printer does not appear in the list, then click Modify Search.

7 Follow the instructions on the computer screen.

For Macintosh users

Allow the network DHCP server to assign an IP address to the printer.

2 Obtain the printer IP address either:

• From the printer control panel

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.

a Insert the Software and Documentation CD, and then double‑click the installer package for the printer. b Follow the instructions on the computer screen. c Select a destination, and then click Continue. d From the Easy Install screen, click Install. e Type the user password, and then click OK.

All the necessary applications are installed on the computer.

f Click Close when installation is complete.

4 Add the printer.

• For IP printing:

a From the Apple menu, navigate to either of the following:

– System Preferences > Print & Scan – System Preferences > Print & Fax

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Additional printer setup 39

b Click +. c Click the IP tab. d Type the printer IP address in the address field, and then click Add.

• For AppleTalk printing:

Notes:

– Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5.

a From the Apple menu, navigate to:

System Preferences > Print & Fax

b Click +, and then navigate to:

AppleTalk > select your printer > Add

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are four basic options for Security Method: – WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

• Certificates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

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Additional printer setup 40

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility

of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that

came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Connecting the printer to a network using the Wireless Setup Wizard

Before you begin, make sure that:

• A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

• The Ethernet cable is disconnected from the printer.

• Active NIC is set to Auto. To set this to Auto, navigate to one of the following:

– > Settings > > Network/Ports > > Active NIC > > Auto >

– > Network/Ports > Active NIC > Auto

– > Network/Ports > Active NIC > Auto > Submit

Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn on the printer.

1 From the printer control panel, navigate to one of the following:

• > Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wireless Connection Setup >

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup

2 Select a wireless connection setup.

Use To

Search for networks Show available wireless connections.

Note: This menu shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually enter the SSID.

Note: Make sure to enter the correct SSID.

Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3 Follow the instructions on the printer display.

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Connecting the printer to a wireless network using the Wi-Fi Protected Setup

Before connecting the printer to a wireless network, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter installed in your printer is attached and working properly. For more information, see

the instruction sheet that came with the wireless network adapter.

Using the Push Button Configuration method

Depending on your printer model, navigate to either of the following:

• > Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wi‑Fi Protected Setup > > Start Push Button Method

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start Push

Button Method

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start Push

Button Method

2 Follow the instructions on the printer display.

Using the Personal Identification Number (PIN) method

Depending on your printer model, navigate to either of the following:

• > Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wi‑Fi Protected Setup > > Start PIN Method

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start PIN Method

2 Copy the eight–digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address field.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

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1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and

channel.

4 Click Submit.

5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the

printer back on.

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]

section, see if the status is Connected.

Changing port settings after installing a new network Internal Solutions Port

When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.

Notes:

• If the printer has a static IP address, then you do not need to make any changes to the computer configurations.

• If the computers are configured to use the network name, instead of an IP address, then you do not need to

make any changes to your computer configurations.

• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure

the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the printer, and then turn it back on.

• Only one network connection is active at a time. To switch between Ethernet and wireless connection types,

turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch to a wireless connection), and then turn the printer back on.

For Windows users

Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Open the printers folder.

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In Windows 8

From the Search charm, type Run and then navigate to: Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK.

3 To select the printer that has changed, do either of the following:

• Press and hold the printer, and then select Printer properties.

• Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions).

Note: If there is more than one copy of the printer, then update all of them with the new IP address.

4 Click the Ports tab.

5 Select the port from the list, and then click Configure Port.

6 Type the new IP address in the “Printer Name or IP Address” field.

7 Click OK > Close.

For Macintosh users

Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Add the printer.

• For IP printing:

a From the Apple menu, navigate to either of the following:

– System Preferences > Print & Scan – System Preferences > Print & Fax

b Click +. c Click the IP tab. d Type the printer IP address in the address field, and then click Add.

• For AppleTalk printing:

Notes:

– Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5.

a From the Apple menu, navigate to:

System Preferences > Print & Fax

b Click +, and then navigate to:

AppleTalk > select the printer > Add

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Setting up serial printing

Use serial printing to print when the computer is far from the printer or to print at a reduced speed.

After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have connected the serial cable to the COM port on your printer.

1 Set the parameters in the printer.

a From the printer control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Save the modified settings, and then print a menu settings page.

2 Install the printer driver.

a Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer

• From our Web site:

Go to

http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

b Double‑click the software installer package.

Wait for the installation dialog to appear. If you are using the Software and Documentation CD and the installation dialog does not appear, then do the

following:

In Windows 8

From the Search charm type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier

Click or click Start, and then click Run.

2 In the Start Search or Run dialog, type D:\setup.exe. 3 Press Enter or click OK.

Note: D is the letter of your CD or DVD drive.

c Click Install. d Follow the instructions on the computer screen. e Select Advanced, and then click Continue.

f From the Configure Printer Connection dialog, select a port.

g If the port is not in the list, then click Refresh, or navigate to:

Add port > select a port type > enter the necessary information > OK

h Click Continue > Finish.

3 Set the COM port parameters.

After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.

Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.

a Open Device Manager.

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In Windows 8

From the Search charm, type run and then navigate to: Apps list > Run > type devmgmt.msc > OK

In Windows 7 or earlier

Click or click Start, and then click Run.

2 In the Start Search or Run dialog, type devmgmt.msc.

3 Press Enter or click OK. b Double‑click Ports (COM & LPT) to expand the list of available ports. c Do either of the following:

• Press and hold the COM port where you attached the serial cable to your computer (example: COM1).

• Right‑click the COM port where you attached the serial cable to your computer (example: COM1).

d From the menu that appears, select Properties. e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer.

Check the serial heading of the menu settings page for the printer settings.

f Click OK, and then close all the dialogs.

g Print a test page to verify printer installation.

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options

appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again.

For more information, see the following:

– “Printing a menu settings page” on page 78 for non‑touch‑screen printer models – “Printing a menu settings page” on page 128 or “Printing a menu settings page” on page 177 for touch‑screen

printer models

• Network setup page—Use this page to verify the network connection. This page also provides important

information that aids network printing configuration.

Note: Make sure your printer has Ethernet or wireless capability and is attached to a network.

For more information, see the following:

– “Printing a network setup page” on page 79 for non‑touch‑screen printer models – “Printing a network setup page” on page 128 or “Printing a network setup page” on page 178 for touch‑screen

printer models

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Using MS810n, MS810dn, MS811n, MS811dn, MS812dn

Learning about the printer

Printer configurations

Basic model

1 Standard bin

2 Printer control panel

3 Multipurpose feeder

4 Standard 550‑sheet tray (Tray 1)

Fully configured model

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must

use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

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The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit

http://support.lexmark.com.

1 Staple finisher

Hardware option Alternative hardware option

• Output expander

• 4‑bin mailbox

2 4‑bin mailbox

• Output expander

• High‑capacity output expander

• Staple finisher

3 Caster base None

4 2100‑sheet tray None

5 550‑sheet tray 250‑sheet tray

6 250‑sheet tray 550‑sheet tray

7 4‑bin mailbox Output expander

8 Output expander 4‑bin mailbox

In a configuration with two or more optional finishers:

• The staple finisher must always be on top.

• The high‑capacity output expander must always be at the bottom.

• The output expander is the only finisher that can be placed on top of the high‑capacity output expander.

• The output expander and mailbox may be installed in any order.

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When using optional trays:

• Always use a caster base when the printer is configured with a 2100‑sheet tray.

• The 2100‑sheet tray must always be at the bottom of a configuration.

• A maximum of four optional trays may be configured with the printer.

• The optional 250‑ and 550‑sheet trays may be installed in any order.

Using the printer control panel

Use the To

1 Display

• View the printer status.

• Set up and operate the printer.

2 Select button Submit changes made in the printer settings.

3 Arrow buttons Scroll up and down or left and right.

4 Keypad Enter numbers, letters, or symbols.

5 Sleep button Enable Sleep mode or Hibernate mode.

Do the following to wake the printer from Sleep mode:

• Press any hard button.

• Pull out Tray 1 or load paper in the multipurpose feeder.

• Open a door or cover.

• Send a print job from the computer.

• Perform a power‑on reset with the main power switch.

• Attach a device to the USB port on the printer.

6 Stop or Cancel button Stop all printer activity.

7 Back button Return to the previous screen.

8 Home button Go to the home screen.

9 Indicator light Check the status of the printer.

10 USB port Connect a flash drive to the printer.

Note: Only the front USB port supports flash drives.

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Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator l ights on the printer control panel signify a certain printer s tatus or condition.

Indicator light color and its corresponding printer status

Indicator light Printer status

Off The printer is off or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light color and its corresponding printer status

Sleep button light Printer status

Off The printer is off, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 270 and “Storing paper” on page 191.

Setting the paper size and type

1 From the printer control panel, navigate to:

> Settings > > Paper Menu > > Paper Size/Type >

2 Press the up or down arrow button to select the tray or feeder, and then press .

3 Press the up or down arrow button to select the paper size, and then press .

4 Press the up or down arrow button to select the paper type, and then press to change the settings.

Configuring Universal paper settings

The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus.

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Notes:

• The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and

105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex) printing.

• The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing.

• When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed after a

period of time to ensure the best print performance.

• If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models, which

print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative.

From the printer control panel, navigate to:

> Settings > > Paper Menu > > Universal Setup > > Units of Measure > > select unit of

measure >

Loading the 250‑ or 550‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all

other trays closed until needed.

1 Pull out the tray.

Notes:

• When loading folio‑, legal‑, or Oficio‑size paper, lift the tray slightly and pull it out completely.

• Avoid removing trays while a job prints or while Busy appears on the display. Doing so may cause a jam.

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2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into

place.

Note: Use the paper size indicators at the bottom of the tray to help position the guides.

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3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being

loaded.

Notes:

• Lock the length guide for all paper sizes.

• Use the paper size indicators at the bottom of the tray to help position the guides.

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4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the

edges on a level surface.

5 Load the paper stack with the printable side facedown.

Note: Make sure the paper or envelope is loaded properly.

• There are different ways of loading letterhead depending on whether an optional staple finisher is installed or

not.

Without an optional staple finisher With an optional staple finisher

ABC

One‑sided printing One‑sided printing

ABC

Two‑sided printing

ABC

• If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge

of the paper are on the right side of the tray.

One‑sided printing Two‑sided printing

ABC

Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.

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• Do not slide the paper into the tray. Load paper as shown in the illustration.

• If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left

side of the tray.

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• Make sure the paper is below the solid line, which is the maximum paper fill indicator.

Warning—Potential Damage: Overfilling the tray can cause paper jams.

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• When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line,

which is the alternate paper fill indicator.

6 For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock

the length guide.

7 Insert the tray.

8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in

the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

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Loading the 2100‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all

other trays closed until needed.

1 Pull out the tray.

2 Adjust the width and length guides.

Loading A5‑size paper

Pull up and slide the width guide to the position for A5.

L G L

C F

L O F

5 A

LGL FC

OL F LTR

4 A 5 A

L G L

C F O

IO L O

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b Squeeze and slide the length guide to the position for A5 until it clicks into place.

c Remove the A5 length guide from its holder.

d Insert the A5 length guide into its designated slot.

Note: Press the A5 length guide until it clicks into place.

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Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper

Pull up and slide the width guide to the correct position for the size of the paper being loaded.

LGL

OFC

FOLIO

LTR

5 A

L G L

C F O I

L O F

4 A 5 A

L G L

I L O

4 A

5 A

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b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide

is not attached, then proceed to step d.

c Put the A5 length guide in its holder.

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d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks

into place.

3 Flex and fan the sheets to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges

on a level surface.

4 Load the paper stack with the printable side facedown.

Note: Make sure the paper is loaded properly.

• There are different ways for loading letterhead depending on whether an optional staple finisher is installed or

not.

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Without an optional staple finisher With an optional staple finisher

ABC

One‑sided printing

ABC

Two‑sided printing

One‑sided printing

ABC

Two‑sided printing

• If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge

of the paper are on the right side of the tray.

One‑sided printing Two‑sided printing

ABC

Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.

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• Make sure the paper is below the maximum paper fill indicator.

Warning—Potential Damage: Overfilling the tray can cause paper jams.

5 Insert the tray.

Note: Press the paper stack down while inserting the tray.

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6 From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

1 Pull down the multipurpose feeder door.

Note: Do not load or close the multipurpose feeder while a job is printing.

4 A

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2 Pull the multipurpose feeder extender.

Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.

3 Slide the width guide to the correct position for the size of the paper being loaded.

LTR

EXEC

Note: Use the paper size indicators on the bottom of the tray to help position the guides.

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4 Prepare the paper or specialty media for loading.

• Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level

surface.

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5 Load paper or specialty media.

Note: Slide the stack gently into the multipurpose feeder until it comes to a stop.

• Load only one size and type of paper or specialty media at a time.

• Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled.

• There are different ways of loading letterhead depending on whether an optional staple finisher is installed or

not.

Without an optional staple finisher With an optional staple finisher

ABC

One‑sided printing

ABC

Two‑sided printing

One‑sided printing

Two‑sided printing

ABC

• If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge

of the paper are on the right side of the tray.

One‑sided printing Two‑sided printing

ABC

Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.

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• Load envelopes with the flap side down and on the left of the multipurpose feeder.

A4 A5

XEC

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.

• Make sure the paper or specialty media is below the maximum paper fill indicator.

Warning—Potential Damage: Overfilling the feeder can cause paper jams.

6 For custom- or Universal-size paper, adjust the width guides to lightly touch the sides of the stack.

7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in

the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

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Linking and unlinking trays

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer control panel in the TCP/IP section under the Network/Ports

menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the paper size and type settings for the trays you are linking.

• To link trays, make sure the paper size and type for the tray match that of the other tray.

• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4 Click Submit.

Note: You can also change the paper size and type settings using the printer control panel. For more information,

see “Setting the paper size and type” on page 49.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.

Creating a custom name for a paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.

3 Select a custom name, and then type a new custom paper type name.

4 Click Submit.

5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

1 From the printer control panel, navigate to:

> Settings > > Paper Menu > > Custom Names

2 Select a custom name, and then type a new custom paper type name.

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3 Press .

4 Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑defined custom names.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

> Settings > > Paper Menu > > Custom Types

2 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑defined custom names.

3 Press .

Printing

Printing a document

1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.

2 Send the print job:

For Windows users

a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup. c Adjust the settings, if necessary. d Click OK > Print.

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For Macintosh users

a Customize the settings in the Page Setup dialog if necessary:

1 With a document open, choose File > Page Setup. 2 Choose a paper size or create a custom size to match the paper loaded. 3 Click OK.

b Customize the settings in the Page Setup dialog if necessary:

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the Print dialog and pop‑up menus adjust the settings if necessary.

Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or

select the appropriate tray or feeder.

3 Click Print.

Adjusting toner darkness

Using the Embedded Web Server

1 Open a Web browser, and then type the IP address of the printer in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the toner darkness, and then click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

> Settings > > Print Settings > > Quality Menu > > Toner Darkness

2 Adjust the toner darkness, and then press .

Printing from a flash drive

Supported flash drives and file types

Notes:

• High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported.

• USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology

File System (NTFS) or any other file system are not supported.

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Recommended flash drives File type

• Lexar JumpDrive FireFly (512MB and 1GB)

• SanDisk Cruzer Micro (512MB and 1GB)

• Sony Micro Vault Classic (512MB and 1GB)

Documents:

• .pdf

• .xps

Images:

• .dcx

• .gif

• .jpeg or .jpg

• .bmp

• .pcx

• .tiff or .tif

• .png

• .fls

Printing from a flash drive

Notes:

• Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control

panel.

• You cannot print files for which you do not have printing permissions.

1 Insert a flash drive into the USB port.

Notes:

• A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is

installed.

• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the

printer ignores the flash drive.

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• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these

print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.

Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively printing, reading, or writing from the memory device. Loss of data can occur.

2 From the printer control panel, select the document you want to print.

3 Press the left or right arrow button to specify the number of copies for printing, and then press .

Notes:

• Do not remove the flash drive from the USB port until the document has finished printing.

• If you leave the flash drive in the printer after leaving the initial USB menu screen, then access held jobs

from the printer control panel to print files from the flash drive.

Printing confidential and other held jobs

Storing print jobs in the printer

1 From the printer control panel, navigate to:

> Settings > > Security > > Confidential Print > select the print job type

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Print job type Description

Max Invalid PIN Limits the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name and PIN are deleted.

Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the printer

control panel. Note: The PIN is set from the computer. It must be four digits, using the

numbers 0–9.

Repeat Job Expiration Lets you print and store print jobs in the printer memory for reprinting.

Verify Job Expiration Lets you print one copy of a print job while the printer holds the remaining

copies. It allows you to examine if the first copy is satisfactory. The print job is automatically deleted from the printer memory once all copies are printed.

Reserve Job Expiration Lets you store print jobs for printing at a later time. The print jobs are held until

deleted from the Held Jobs menu.

Notes:

• Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to

process additional held jobs.

• You can set the printer to store print jobs in the printer memory until you start the print job from the printer

control panel.

• All print jobs that can be initiated by the user at the printer are called held jobs.

2 Press .

Printing confidential and other held jobs

Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve

jobs are held in the printer until you choose to delete them.

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Print and Hold.

4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential

print job, also enter a four‑digit PIN.

5 Click OK or Print.

6 From the printer control panel, release the print job.

• For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies > Print

• For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

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For Macintosh users

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.

3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential

print job, also enter a four‑digit PIN.

4 Click OK or Print.

5 From the printer control panel, release the print job:

• For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies > Print

• For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

Printing information pages

Printing a font sample list

1 From the printer control panel, navigate to:

> Settings > > Reports > > Print Fonts

2 Press the up or down arrow button to select the font setting.

3 Press .

Note: The PPDS fonts appear only when the PPDS data stream is activated.

Printing a directory list

From the printer control panel, navigate to:

> Settings > Reports > > Print Directory >

Note: The Print Directory menu item appears only when an optional flash memory or printer hard disk is installed.

Canceling a print job

Canceling a print job from the printer control panel

From the printer control panel, press > .

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Canceling a print job from the computer

For Windows users

Open the printers folder.

In Windows 8

From the Search charm, type Run, and then navigate to: Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK.

2 Double‑click the printer icon.

3 Select the print job you want to cancel.

4 Click Delete.

For Macintosh users

From the Apple menu, navigate to either of the following:

• System Preferences > Print & Scan > select your printer > Open Print Queue

• System Preferences > Print & Fax > select your printer > Open Print Queue

2 From the printer window, select the print job you want to cancel, and then delete it.

Managing your printer

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at

Checking the virtual display

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

http://support.lexmark.com.

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

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Configuring supply notifications from the Embedded Web Server

You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts.

Notes:

• Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.

• All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can

be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions.

• The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some

supply conditions.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Supply Notifications.

3 From the drop‑down menu for each supply, select one of the following notification options:

Notification Description

Off The normal printer behavior for all supplies occurs.

E‑mail Only The printer generates an e‑mail when the supply condition is reached. The status of the

supply appears on the menus page and status page.

Warning The printer displays the warning message and generates an e‑mail about the status of the

supply. The printer does not stop when the supply condition is reached.

Continuable Stop

Non Continuable Stop

The printer generates an e-mail about the status of the supply when supply notification is enabled.

The printer stops when some supplies become empty to prevent damage.

The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing.

1,2

The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing.

4 Click Submit.

Modifying confidential print settings

Note: This feature is available only in network printers or printers connected to print servers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

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• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Configuration > Other Settings tab > Security > Confidential Print Setup.

3 Modify the settings:

• Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts,

all of the jobs for that user are deleted.

• Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time,

all of the jobs for that user are deleted.

4 Save the modified settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click the Copy Printer Settings.

3 To change the language, select a language from the drop-down menu, and then click Click here to submit language.

4 Click Printer Settings.

5 Type the IP addresses of the source and target printers in their appropriate fields.

Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.

6 Click Copy Printer Settings.

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly.

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. When you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it.

From the printer control panel, navigate to:

> Settings > >Reports > > Menu Settings Page >

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Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the printer control panel, navigate to:

> Settings > > Reports > > Network Setup Page >

2 Check the first section of the network setup page, and then confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

Checking the status of parts and supplies

A message appears on the printer display when a replacement supply item is needed or when maintenance is required.

Notes:

• Each gauge displays the estimated life left for the supply or part.

• All page life estimates for supplies assume printing on a single side of letter‑ or A4‑size plain paper.

Checking the status of parts and supplies on the printer control panel

From the printer control panel, navigate to:

> Status/Supplies > View Supplies >

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and printer are connected to the same network.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Device Status > More Details.

Saving energy

Using Eco‑Mode

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

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• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Eco‑Mode.

3 Select a setting.

Use To

Off Use the factory default settings for all settings associated with Eco‑Mode.

Notes:

• Settings that were changed when other modes were selected are reset to the factory default

settings.

• Off supports the performance specifications of the printer.

Energy Reduce energy use, especially when the printer is idle.

Notes:

• Printer engine motors do not start until a document is ready to print. You may notice a short

delay before the first page is printed.

• The printer enters Sleep mode after one minute of inactivity.

• The printer display is turned off when the printer is in Sleep mode.

• Lights on the staple finisher and other optional finishers are turned off when the printer is in

Sleep mode.

Energy/Paper Use all the settings associated with Energy and Paper modes.

Plain Paper Enable the automatic two‑sided (duplex) printing feature.

4 Click Submit.

Reducing printer noise

Enable Quiet mode to reduce the printer noise.

1 From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Quiet Mode >

2 Select a setting.

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Use To

On Reduce printer noise.

Notes:

• Print jobs process at a reduced speed.

• Printer engine motors do not start until a document

is ready to print. There is a short delay before the first page is printed.

• The alarm control and cartridge alarm sounds are

turned off.

• The printer ignores the Advance Start command.

Off Use factory default settings.

Note: This setting supports the performance specifications of the printer.

3 Press .

Adjusting Sleep mode

To save energy, decrease the number of minutes before the printer enters Sleep mode. Select from 1 to 120. The factory default setting is 30 minutes.

Note: The printer still accepts print jobs when in Sleep mode.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Navigate to:

Settings > General Settings > Timeouts

3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep mode.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode >

2 In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep mode.

3 Press .

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Using Hibernate mode

Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely.

Notes:

• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of

the Sleep button wakes the printer from Hibernate mode.

• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If your are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Sleep Button Settings.

3 From the “Press Sleep Button” or “Press and Hold Sleep Button” drop‑down menu, select Hibernate.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

> Settings > > Settings > > General Settings >

2 Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears, and

then press

3 Press the arrow buttons until Hibernate appears, and then press .

Notes:

• When Press Sleep Button is set to Hibernate, a short press of the Sleep button sets the printer to Hibernate

mode.

• When Press and Hold Sleep Button is set to Hibernate, a long press of the Sleep button sets the printer to

Hibernate mode.

Adjusting the brightness of the printer display

To save energy, or if you have trouble reading the display, adjust its brightness settings.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

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Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings.

3 In the Screen Brightness field, enter the brightness percentage you want for the display.

4 Click Submit.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see “Printing a menu settings page” on page 78.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 85.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in the printer hard disk are not affected.

From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Factory Defaults > > Restore Now >

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Securing the printer

Using the security lock feature

The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory (RAM) to

temporarily buffer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information, bookmark settings, and embedded solutions.

Hard disk memory Some printers have a hard disk drive installed. The printer

hard disk is designed for device-s pecific functionality. This lets the device retain buffered user data from complex print jobs, as well as form data, and font data.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer hard disk is being replaced.

• The printer is being moved to a different department or location.

• The printer is being serviced by someone from outside your organization.

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• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Disposing of a printer hard disk

Note: Some printer models may not have a printer hard disk installed.

In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.

• Degaussing—Flushes the hard disk with a magnetic field that erases stored data

• Crushing—Physically compresses the hard disk to break component parts and render them unreadable

• Milling—Physically shreds the hard disk into small metal bits

Note: Most data can be erased electronically, but the only way to guarantee that all data is completely erased is to physically destroy each hard disk where data is stored.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, turn off the printer.

Erasing non‑volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:

1 Turn off the printer.

2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the

progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully

turned on, a list of functions appears on the printer display.

3 Press the up or down arrow button until Wipe All Settings appears.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.

4 Navigate to:

Back > Exit Config Menu

The printer will perform a power‑on reset, and then return to normal operating mode.

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Erasing printer hard disk memory

Note: Some printer models may not have a printer hard disk installed.

Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion.

Using the printer control panel

1 Turn off the printer.

2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar

appears. The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully

turned on, a list of functions appears on the printer display.

3 Press the up or down arrow button until Wipe Disk appears, and then select one of the following:

• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.

• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a

verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method.

4 Press the up or down arrow button until Yes appears, and then proceed with disk wiping.

Notes:

• A status bar will indicate the progress of the disk wiping task.

• Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable

for other user tasks.

5 Navigate to:

Back > Exit Config Menu

The printer will perform a power‑on reset, and then return to normal operating mode.

Configuring printer hard disk encryption

Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.

Note: Some printer models may not have a printer hard disk installed.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four

sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Disk Encryption.

Note: Disk Encryption appears in the Security menu only when a formatted, non‑defective printer hard disk is

installed.

3 From the Disk Encryption menu, select Enable.

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Notes:

• Enabling disk encryption will erase the content of the printer hard disk.

• Disk encryption can take from several minutes to more than an hour, during which the printer will be

unavailable for other user tasks.

Using the printer control panel

1 Turn off the printer.

2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar

appears. The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully

turned on, a list of functions appears on the printer display.

3 Navigate to:

Disk Encryption > Enable

Note: Enabling disk encryption will erase the contents of the printer hard disk.

4 Select Yes to proceed with disk wiping.

Notes:

• Do not turn off the printer during the encryption process. Doing so may result in loss of data.

• Disk encryption can take from several minutes to more than an hour, during which the printer will be

unavailable for other user tasks.

• A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer

will return to the screen for enabling or disabling disk encryption.

5 Navigate to:

Back > Exit Config Menu

The printer will perform a power‑on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed. For more information, visit the Web Server Administrator’s Guide.

1 Go to http://support.lexmark.com, and then navigate to:

Support & Downloads > Tech Library > Manuals & Guides

2 In the Keyword field, type Embedded Web Server, and then click Filter.

Lexmark security Web page or see the Embedded

3 Click Embedded Web Server to launch the document.

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Learning about the printer

Printer configurations

Basic model

1 Standard bin

2 Printer control panel

3 Multipurpose feeder

4 Standard 550‑sheet tray (Tray 1)

Fully configured model

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must

www.lexmark.com/multifunctionprinters.

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The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit

www.lexmark.com/multifunctionprinters.

1 Staple finisher

Hardware option Alternative hardware option

• Output expander

• 4‑bin mailbox

2 4‑bin mailbox

• Output expander

• High‑capacity output expander

• Staple finisher

3 Caster base None

4 2100‑sheet tray None

5 550‑sheet tray 250‑sheet tray

6 250‑sheet tray 550‑sheet tray

7 4‑bin mailbox Output expander

8 Output expander 4‑bin mailbox

• In a configuration with three optional finishers, the output expander and mailbox may be installed in any order.

• In a configuration with two optional finishers: – The staple finisher must always be on top. – The high‑capacity output expander must always be at the bottom. – The output expander is the only finisher that can be placed on top of the high‑capacity output expander.

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• When using optional trays: – Always use a caster base when the printer is configured with a 2100‑sheet tray. – The 2100‑sheet tray must always be at the bottom of a configuration. – A maximum of four optional trays may be configured with the printer. – The optional 250‑ and 550‑sheet trays may be installed in any order.

Using the printer control panel

Use the To

1 Display

• View the printer status.

• Set up and operate the printer.

2 Home button Go to the home screen.

3 Sleep button Enable Sleep mode or Hibernate mode.

Do the following to wake the printer from Sleep Mode:

• Press any hard button.

• Pull out Tray 1 or load paper in the multipurpose feeder.

• Open a door or cover.

• Send a print job from the computer.

• Perform a power‑on reset with the main power switch.

• Attach a device to the USB port on the printer.

4 Keypad Enter numbers, letters, or symbols.

5 Stop or Cancel button Stop all printer activity.

6 Indicator light Check the status of the printer.

7 USB port Connect a flash drive to the printer.

Note: Only the front USB port supports flash drives.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator l ights on the printer control panel signify a certain printer s tatus or condition.

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Indicator light color and its corresponding printer status

Indicator light Printer status

Off The printer is off or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light color and its corresponding printer status

Sleep button light Printer status

Off The printer is off, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

Touch To

1 Change Language Change the primary language of the printer.

2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.

Note: The tree view does not include bookmarks created within Forms and Favorites, and

the ones in the tree are not usable in Forms and Favorites.

3 Held Jobs Display all current held jobs.

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Touch To

4 USB View, select, or print photos and documents from a flash drive.

Note: This icon appears only when you return to the home screen while a memory card or

flash drive is connected to the printer.

5 Menus Access printer menus.

Note: These menus are available only when the printer is in ready state.

6 Status message bar

• Show the current printer status such as Ready or Busy.

• Show printer conditions such as Imaging unit low or Cartridge Low.

• Show intervention messages and the instructions on how to clear them.

7 Status/Supplies

• Show a printer warning or error message whenever the printer requires intervention to

continue processing.

• View more information on the printer warning or message, and on how to clear it.

8 Tips View a context‑sensitive help information.

This may also appear on the home screen:

Touch To

Search Held Jobs Search current held jobs.

Jobs by user Access print jobs saved by user.

Profiles and Solutions Access profiles and solutions.

Features

Feature Description

Attendance message alert

If an attendance message affects a function, then this icon appears and the red indicator light blinks.

Warning

Printer IP address Example: 123.123.123.123

If an error condition occurs, then this icon appears.

The IP address of your printer is located at the top left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server to view and remotely configure printer settings even when you are not physically near the printer.

Using the touch-screen buttons

Note: Your home screen may vary, depending on your home screen customization settings, administrative setup,

and active embedded solutions.

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Touch the To

1 Radio button Select or clear an item.

2 Up arrow Scroll up.

3 Down arrow Scroll down.

4 Accept button Save a setting.

5 Cancel button

• Cancel an action or a selection.

• Return to the previous screen.

Other touch-screen buttons

Touch To

Return to the home screen.

Open a context-sensitive Help dialog on the printer control panel.

Scroll to the left.

Scroll to the right.

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Setting up and using the home screen applications

Notes:

• Your home screen may vary, depending on your home screen customization settings, administrative setup, and

active embedded applications. Some applications are supported only in select printer models.

• There may be additional solutions and applications available for purchase. For more information, visit

www.lexmark.com or inquire at your point of purchase.

Finding the IP address of the computer

Note: Make sure that you know how your printer and computer are connected to the network (Ethernet or

wireless).

The computer IP address is required when setting up home screen applications, such as:

• Forms and Favorites

• Multi Send

• Scan to Network

For Windows users

Open the command window.

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type cmd > OK

In Windows 7 or earlier

a Click or click Start, and then click Run. b In the Start Search or Run dialog, type cmd. c Press Enter, or click OK.

2 Type ipconfig, and then click Go or press Enter.

Note: Type ipconfig /all to see additional useful information.

3 Look for IP Address.

The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

For Macintosh users

Note: This is applicable only in Mac OS X version 10.5 or later.

1 From the Apple menu, navigate to:

System Preferences > Network

2 Click Ethernet, Wi‑Fi, or AirPort.

3 Click Advanced > TCP/IP.

4 Look for IPv4 Address.

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Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can find the printer IP address:

• From the top left corner of the printer home screen.

• From the TCP/IP section in the Network/Ports menu.

• By printing a network setup page or menu settings page, and then finding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Do one or more of the following:

• Show or hide the icons of basic printer functions.

a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home screen.

c Click Submit.

• Customize the icon for an application. For more information, see “Finding information about the home screen

applications” on page 96 or see the documentation that came with the application.

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Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 95.

For more information on configuring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com, and then do either of the following:

• Click Business Solutions, and then select the name of the application.

• Click Software and Solutions, and then select either of the following: – Scan to Network—Find information about the Scan to Network application. – Other Applications—Find information about the other applications.

2 Click the Manuals tab, and then select the document for the home screen application.

Using Background and Idle Screen

Icon Description

The application lets you customize the background and idle screen of your printer home screen.

1 From the home screen, navigate to:

Change Background > select background to use

2 Touch .

Setting up Forms and Favorites

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To

check for updates of this User’s Guide, go to

Use To

Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.

Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

http://support.lexmark.com.

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1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

• See the mouse-over help beside each field for a description of the setting.

• To make sure the location settings of the bookmark are correct, type the correct IP address of the host

computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 94.

• Make sure the printer has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Understanding Eco‑Settings

Icon Description

The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer.

Setting up Remote Operator Panel

This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.

3 Select the Enabled check box, and then customize the settings.

4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

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Exporting and importing a configuration

You can export configuration settings into a text file, and then import the file to apply the settings to other printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 To export or import a configuration for one application, do the following:

a Click Settings > Apps > Apps Management. b From the list of installed applications, click the name of the application you want to configure. c Click Configure, and then do either of the following:

• To export a configuration to a file, click Export, and then follow the instructions on the computer screen to

save the configuration file.

Notes:

– When saving the configuration file, you can type a unique file name or use the default name. – If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file is

saved.

• To import a configuration from a file, click Import, and then browse to the saved configuration file that was

exported from a previously configured printer.

Notes:

– Before importing the configuration file, you can choose to preview it first or load it directly. – If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.

3 To export or import a configuration for multiple applications, do the following:

a Click Settings > Import/Export. b Do either of the following:

• To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions

on the computer screen to save the configuration file.

• To import a configuration file, do the following:

1 Click Import Embedded Solutions Settings File > Choose File, and then browse to the saved configuration

file that was exported from a previously configured printer.

2 Click Submit.

Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 270 and “Storing paper” on page 191.

Setting the paper size and type

From the home screen navigate to:

> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >

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Configuring Universal paper settings

The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and

105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex) printing.

• The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing.

• When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed after a

period of time to ensure the best print performance.

• If you regularly print large jobs on narrow paper, then you may use the MS710 Series printer models, which

print batches of 10 or more pages of narrow paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative.

1 From the home screen, navigate to:

> Paper Menu > Universal Setup > Units of Measure > select a unit of measure

2 Touch Portrait Width or Portrait Height.

3 Select the width or height, and then touch .

Loading the 250‑ or 550‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all

other trays closed until needed.

1 Pull out the tray.

Notes:

• When loading folio‑, legal‑, or Oficio‑size paper, lift the tray slightly and pull it out completely.

• Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.

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2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into

place.

Note: Use the paper size indicators at the bottom of the tray to help position the guides.

Lexmark 40G0350, 40G0410, 40G0110, 40G0440, 40G0210 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety information

Overview

Using this guide

Finding information about the printer

Selecting a location for the printer

Additional printer setup

Installing internal options

Available internal options

Accessing the controller board

Installing a memory card

Installing an Internal Solutions Port

Installing an optional card

Installing a printer hard disk

Removing a printer hard disk

Installing hardware options

Order of installation

Installing optional trays

Attaching cables

Setting up the printer software

Installing the printer software

Updating available options in the printer driver

Networking

Preparing to set up the printer on an Ethernet network

Installing the printer on an Ethernet network

Preparing to set up the printer on a wireless network

Connecting the printer to a network using the Wireless Setup Wizard

Connecting the printer to a wireless network using the Wi-Fi Protected Setup

Connecting the printer to a wireless network using the Embedded Web Server

Changing port settings after installing a new network Internal Solutions Port

Setting up serial printing

Verifying printer setup

Using MS810n, MS810dn, MS811n, MS811dn, MS812dn

Learning about the printer

Printer configurations

Using the printer control panel

Understanding the colors of the Sleep button and indicator lights

Loading paper and specialty media

Setting the paper size and type

Configuring Universal paper settings

Loading the multipurpose feeder

Linking and unlinking trays

Linking and unlinking trays

Creating a custom name for a paper type

Assigning a custom paper type

Printing

Printing a document

Printing a document

Adjusting toner darkness

Printing from a flash drive

Supported flash drives and file types

Printing from a flash drive

Printing confidential and other held jobs

Storing print jobs in the printer

Printing confidential and other held jobs

Printing information pages

Printing a font sample list

Printing a directory list

Canceling a print job

Canceling a print job from the printer control panel

Canceling a print job from the computer

Managing your printer

Finding advanced networking and administrator information

Checking the virtual display

Configuring supply notifications from the Embedded Web Server

Modifying confidential print settings

Copying printer settings to other printers

Printing a menu settings page

Printing a network setup page

Checking the status of parts and supplies

Checking the status of parts and supplies on the printer control panel

Checking the status of parts and supplies from the Embedded Web Server

Saving energy

Reducing printer noise

Adjusting Sleep mode

Using Hibernate mode