Using the control panel.....................................................................................................................................14
Understanding the status of the power button and indicator light.......................................................15
Using the home screen.....................................................................................................................................15
Printing a menu settings page........................................................................................................................16
Setting up and using the home screen applications..............................19
Customizing the home screen........................................................................................................................19
Using Display Customization.......................................................................................................................... 19
Setting up Forms and Favorites..................................................................................................................... 19
Setting up Card Copy.......................................................................................................................................20
Using Shortcut Center..................................................................................................................................... 20
Setting up Scan Center....................................................................................................................................20
Loading paper and specialty media..........................................................21
Setting the size and type of the specialty media.......................................................................................21
Configuring Universal paper settings........................................................................................................... 21
Printing from a computer.................................................................................................................................26
Printing from a flash drive...............................................................................................................................26
Supported flash drives and file types...........................................................................................................27
Printing held jobs...............................................................................................................................................28
Printing a font sample list................................................................................................................................28
Printing a directory list..................................................................................................................................... 29
Canceling a print job........................................................................................................................................ 29
Making copies....................................................................................................................................................30
Copying on letterhead.....................................................................................................................................30
Copying on both sides of the paper (two‑sided)...................................................................................... 30
Reducing or enlarging copies.........................................................................................................................31
Placing separator sheets between copies.................................................................................................. 31
Copying multiple pages onto a single sheet...............................................................................................31
Creating a copy shortcut..................................................................................................................................31
Setting up the e‑mail function........................................................................................................................32
Sending an e-mail..............................................................................................................................................32
Creating an e-mail shortcut.............................................................................................................................33
Setting up the printer to fax............................................................................................................................34
Sending a fax......................................................................................................................................................47
Scheduling a fax................................................................................................................................................ 48
Creating a fax destination shortcut...............................................................................................................48
Changing the fax resolution........................................................................................................................... 48
Adjusting the fax darkness............................................................................................................................. 48
Viewing a fax log............................................................................................................................................... 48
Forwarding a fax................................................................................................................................................49
Scanning to an FTP server..............................................................................................................................50
Creating an FTP shortcut................................................................................................................................ 50
Contents4
Scanning to a flash drive.................................................................................................................................50
Sending scanned documents to a computer..............................................................................................51
Securing the printer................................................................................... 52
Statement of Volatility...................................................................................................................................... 53
Maintaining the printer.............................................................................. 54
Ordering parts and supplies...........................................................................................................................57
Replacing parts and supplies.........................................................................................................................59
Moving the printer.............................................................................................................................................85
Saving energy and paper................................................................................................................................86
Identifying jam locations..................................................................................................................................89
Paper jam in trays..............................................................................................................................................90
Paper jam behind door E..................................................................................................................................91
Paper jam in the multipurpose feeder.......................................................................................................... 91
Paper jam in the standard bin........................................................................................................................92
Paper jam in door A.......................................................................................................................................... 93
Paper feed problems...................................................................................................................................... 102
Color quality problems...................................................................................................................................123
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
Safety information7
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
www.lexmark.com/multifunctionprinters.
Safety information8
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement
when connecting this product to the public switched telephone network.
SAVE THESE INSTRUCTIONS.
Learning about the printer9
Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
Setup documentation—The setup documentation
came with the printer and is also available at
http://support.lexmark.com.
Information Center—Authoritative online resource
for the latest product tips, instructions, and
reference material.
http://infoserve.lexmark.com/ids/ and select
Go to
your product.
Help Menu Pages—The guides may be available on
the printer firmware and at
http://support.lexmark.com.
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information on setting up and configuring the accessibility
features of your printer
Help using the printer softwareHelp for Microsoft® Windows® or Macintosh
Lexmark Accessibility Guide—The guide is
available at
operating systems—Open a printer software
program or application, and then click Help.
Click
Notes:
http://support.lexmark.com.
?
to view context‑sensitive information.
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending
on the operating system.
Learning about the printer10
What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
• Safety information
• Regulatory information
• Warranty information
http://support.lexmark.com
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the support Web site or on
the printed warranty that came with the printer.
Have the following information (located on the store
receipt and at the back of the printer) ready when
you contact customer support:
• Machine type number
• Serial number
• Date purchased
• Store where purchased
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—This document
contains basic safety, environmental, and
regulatory information for your product. For more
information, see the documentation that came with
the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install
hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
Learning about the printer11
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 40°C (-40 to 104°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1Top229 mm (9 in.)
2Right side 178 mm (7 in.)
3Front508 mm (20 in.)
4Left side127 mm (5 in.)
5Rear101.6 mm (4 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding three optional 550‑sheet trays.
www.lexmark.com/multifunctionprinters.
Learning about the printer12
1Automatic document feeder (ADF)
2ADF tray
3ADF bin
4Control panel
5650‑sheet duo tray
6Optional 550‑sheet trays
7Standard bin
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Learning about the printer13
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement
when connecting this product to the public switched telephone network.
Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the
area shown while actively printing. Loss of data or malfunction can occur.
Use theTo
1EXT portConnect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and
if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
2LINE portConnect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
3Ethernet portConnect the printer to a network.
4USB portAttach a keyboard or any compatible option.
5USB printer portConnect the printer to a computer.
6Printer power cord
socket
Connect the printer to a properly grounded electrical outlet.
Learning about the printer14
Using the control panel
Use theTo
1Display
• View the printer messages and supply status.
• Set up and operate the printer.
2Home buttonGo to the home screen.
3Power button
• Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
• Set the printer to Sleep or Hibernate mode.
• Wake the printer from Sleep or Hibernate mode.
4KeypadEnter numbers or symbols in an input field.
5Pause buttonPlace a dial pause in a fax number.
6Start buttonStart a job, depending on which mode is selected.
7Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
8Stop or Cancel buttonStop the current job.
9Backspace buttonMove the cursor backward and delete a character in an input field.
10Indicator lightCheck the status of the printer.
11Volume buttonsAdjust the volume of the headset or speaker.
12Headset or speaker port Attach a headset or speaker.
Learning about the printer15
Understanding the status of the power button and
indicator light
Indicator lightPrinter status
OThe printer is o or in Hibernate mode.
BlueThe printer is ready or processing data.
RedThe printer requires user intervention.
Power button lightPrinter status
OThe printer is o, ready, or processing data.
Solid amberThe printer is in sleep mode.
Blinking amberThe printer is in hibernate mode.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
To uc hTo
1CopyMake copies.
2E‑mailSend e‑mails.
3Change Language Change the language on the printer display.
4FaxSend fax.
5SettingsAccess the printer menus.
6Held FaxesShow all the current held fax jobs.
Note: If Held Faxes is hidden, then Release Held Faxes appears.
7Shortcut CenterOrganize all shortcuts.
Learning about the printer16
To uc hTo
8Status/Supplies
• Show a printer warning or error message whenever the printer requires intervention
to continue processing.
• View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
9Address BookAccess, create, and organize contacts.
10Scan ProfilesScan and save documents directly to the computer.
11FTPScan and save documents directly to an FTP server.
12BookmarksOrganize all bookmarks.
13Held JobsShow all the current held print jobs
14USB DriveView, select, or print photos and documents from a flash drive.
15Job QueueShow all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
These settings may also appear on the home screen
To uc hTo
App ProfilesAccess application profiles.
Lock DevicePrevent users from accessing any printer functions from the home screen.
Printing a menu settings page
From the home screen, touch Settings > Reports > Menu Settings Page.
Learning about the printer17
Menus list
DevicePrintPaperCopyFax
Preferences
Notifications
Group Lists
Alert Types
Anti‑Spam Logic Description
Suppressing Duplicate Alerts
Power Management
Information Sent to Lexmark
Accessibility
Restore Factory Defaults
Maintenance
Remote Operator Panel
Visible Home Screen Icons
Site Map
Update Firmware
About This Printer
E‑mailFTPNetwork/PortsUSB DriveSecurity
E‑mail Defaults
E‑mail Setup
Web Link Setup
Layout
Setup
Quality
Job Accounting
Image
XPS
PDF
HTML
PostScript
PCL
PPDS
FTP DefaultsNetwork Overview
Tray Configuration
Media Configuration
Bin Configuration
Wireless
AirPrint
Ethernet
TCP/IP
IPv6
SNMP
802.1x
IPSec
LPD Configuration
HTTP/FTP Settings
ThinPrint
USB
Parallel [x]
Serial
Wi‑Fi Direct
Copy DefaultsFax Mode
Analog Fax Setup
Fax Server Setup
Flash Drive Scan
Flash Drive Print
Login Methods
Certificate
Management
Schedule USB Devices
Security Audit Log
Login Restrictions
Confidential Print Setup
Disk Encryption
Erase Temporary Data