Lexmark 40C9587 User Manual

Page 1
CX725 Series
User's Guide
January 2016 www.lexmark.com
Machine type(s):
7528
Model(s):
576, 578
Page 2
Contents 2

Contents

Conventions.......................................................................................................................................................... 6
Learning about the printer...........................................................................9
Finding information about the printer.............................................................................................................9
Selecting a location for the printer................................................................................................................10
Printer configurations......................................................................................................................................... 11
Attaching cables.................................................................................................................................................12
Using the control panel.....................................................................................................................................14
Understanding the status of the power button and indicator light.......................................................15
Using the home screen.....................................................................................................................................15
Printing a menu settings page........................................................................................................................16
Menus list..............................................................................................................................................................17
Setting up and using the home screen applications..............................19
Customizing the home screen........................................................................................................................19
Using Display Customization.......................................................................................................................... 19
Setting up Forms and Favorites..................................................................................................................... 19
Setting up Card Copy.......................................................................................................................................20
Using Shortcut Center..................................................................................................................................... 20
Setting up Scan Center....................................................................................................................................20
Loading paper and specialty media..........................................................21
Setting the size and type of the specialty media.......................................................................................21
Configuring Universal paper settings........................................................................................................... 21
Loading trays.......................................................................................................................................................21
Loading the multipurpose feeder..................................................................................................................23
Linking trays........................................................................................................................................................24
Printing.........................................................................................................26
Printing from a computer.................................................................................................................................26
Printing forms..................................................................................................................................................... 26
Printing from a flash drive...............................................................................................................................26
Supported flash drives and file types...........................................................................................................27
Configuring confidential jobs.........................................................................................................................28
Page 3
Contents 3
Printing held jobs...............................................................................................................................................28
Printing a font sample list................................................................................................................................28
Printing a directory list..................................................................................................................................... 29
Canceling a print job........................................................................................................................................ 29
Copying........................................................................................................30
Making copies....................................................................................................................................................30
Copying photos................................................................................................................................................. 30
Copying on letterhead.....................................................................................................................................30
Copying on both sides of the paper (two‑sided)...................................................................................... 30
Reducing or enlarging copies.........................................................................................................................31
Collating copies.................................................................................................................................................. 31
Placing separator sheets between copies.................................................................................................. 31
Copying multiple pages onto a single sheet...............................................................................................31
Creating a copy shortcut..................................................................................................................................31
E-mailing...................................................................................................... 32
Setting up the email function........................................................................................................................32
Configuring email settings.............................................................................................................................32
Sending an e-mail..............................................................................................................................................32
Creating an e-mail shortcut.............................................................................................................................33
Faxing...........................................................................................................34
Setting up the printer to fax............................................................................................................................34
Sending a fax......................................................................................................................................................47
Scheduling a fax................................................................................................................................................ 48
Creating a fax destination shortcut...............................................................................................................48
Changing the fax resolution........................................................................................................................... 48
Adjusting the fax darkness............................................................................................................................. 48
Viewing a fax log............................................................................................................................................... 48
Blocking junk faxes...........................................................................................................................................49
Holding faxes......................................................................................................................................................49
Forwarding a fax................................................................................................................................................49
Scanning...................................................................................................... 50
Scanning to an FTP server..............................................................................................................................50
Creating an FTP shortcut................................................................................................................................ 50
Page 4
Contents 4
Scanning to a flash drive.................................................................................................................................50
Sending scanned documents to a computer..............................................................................................51
Securing the printer................................................................................... 52
Erasing printer memory................................................................................................................................... 52
Erasing printer hard disk memory.................................................................................................................52
Configuring printer hard disk encryption....................................................................................................52
Restoring factory default settings.................................................................................................................52
Statement of Volatility...................................................................................................................................... 53
Maintaining the printer.............................................................................. 54
Networking..........................................................................................................................................................54
Setting up serial printing (Windows only)....................................................................................................55
Cleaning printer parts...................................................................................................................................... 56
Ordering parts and supplies...........................................................................................................................57
Replacing parts and supplies.........................................................................................................................59
Moving the printer.............................................................................................................................................85
Saving energy and paper................................................................................................................................86
Recycling............................................................................................................................................................. 86
Clearing jams.............................................................................................. 88
Avoiding jams.....................................................................................................................................................88
Identifying jam locations..................................................................................................................................89
Paper jam in trays..............................................................................................................................................90
Paper jam behind door E..................................................................................................................................91
Paper jam in the multipurpose feeder.......................................................................................................... 91
Paper jam in the standard bin........................................................................................................................92
Paper jam in door A.......................................................................................................................................... 93
Network connection problems...................................................................................................................... 98
Hardware options problems.........................................................................................................................100
Paper feed problems...................................................................................................................................... 102
Printing problems.............................................................................................................................................105
Color quality problems...................................................................................................................................123
Faxing problems.............................................................................................................................................. 126
Scanning problems......................................................................................................................................... 129
Page 5
Contents 5
Contacting customer support.......................................................................................................................132
Upgrading and migrating.........................................................................133
Hardware............................................................................................................................................................133
Software..............................................................................................................................................................147
Firmware.............................................................................................................................................................147
Notices........................................................................................................149
Index........................................................................................................... 153
Page 6
Safety information 6

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
Page 7
Safety information 7
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
www.lexmark.com/multifunctionprinters.
Page 8
Safety information 8
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.
Use only the telecommunications (RJ11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
SAVE THESE INSTRUCTIONS.
Page 9
Learning about the printer 9

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Setup documentation—The setup documentation came with the printer and is also available at
http://support.lexmark.com.
Information Center—Authoritative online resource for the latest product tips, instructions, and reference material.
http://infoserve.lexmark.com/ids/ and select
Go to your product.
Help Menu Pages—The guides may be available on the printer firmware and at
http://support.lexmark.com.
Caring for and maintaining the printer
Troubleshooting and solving problems
Information on setting up and configuring the accessibility features of your printer
Help using the printer software Help for Microsoft® Windows® or Macintosh
Lexmark Accessibility Guide—The guide is available at
operating systems—Open a printer software program or application, and then click Help.
Click
Notes:
http://support.lexmark.com.
?
to view contextsensitive information.
Help is automatically installed with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending on the operating system.
Page 10
Learning about the printer 10
What are you looking for? Find it here
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
Safety information
Regulatory information
Warranty information
http://support.lexmark.com
Note: Select your country or region, and then
select your product to view the appropriate support site.
Support contact information for your country or region can be found on the support Web site or on the printed warranty that came with the printer.
Have the following information (located on the store receipt and at the back of the printer) ready when you contact customer support:
Machine type number
Serial number
Date purchased
Store where purchased
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—This document contains basic safety, environmental, and regulatory information for your product. For more information, see the documentation that came with the printer or go to
http://support.lexmark.com.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:Clean, dry, and free of dust.Away from stray staples and paper clips.Away from the direct airflow of air conditioners, heaters, or ventilators.Free from direct sunlight and humidity extremes.
Page 11
Learning about the printer 11
Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 40°C (-40 to 104°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 229 mm (9 in.)
2 Right side 178 mm (7 in.)
3 Front 508 mm (20 in.)
4 Left side 127 mm (5 in.)
5 Rear 101.6 mm (4 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
You can configure your printer by adding three optional 550sheet trays.
www.lexmark.com/multifunctionprinters.
Page 12
Learning about the printer 12
1 Automatic document feeder (ADF)
2 ADF tray
3 ADF bin
4 Control panel
5 650sheet duo tray
6 Optional 550sheet trays
7 Standard bin

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 13
Learning about the printer 13
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or malfunction can occur.
Use the To
1 EXT port Connect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
2 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
3 Ethernet port Connect the printer to a network.
4 USB port Attach a keyboard or any compatible option.
5 USB printer port Connect the printer to a computer.
6 Printer power cord
socket
Connect the printer to a properly grounded electrical outlet.
Page 14
Learning about the printer 14

Using the control panel

Use the To
1 Display
View the printer messages and supply status.
Set up and operate the printer.
2 Home button Go to the home screen.
3 Power button
Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.
4 Keypad Enter numbers or symbols in an input field.
5 Pause button Place a dial pause in a fax number.
6 Start button Start a job, depending on which mode is selected.
7 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
8 Stop or Cancel button Stop the current job.
9 Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the status of the printer.
11 Volume buttons Adjust the volume of the headset or speaker.
12 Headset or speaker port Attach a headset or speaker.
Page 15
Learning about the printer 15

Understanding the status of the power button and indicator light

Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in sleep mode.
Blinking amber The printer is in hibernate mode.

Using the home screen

Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
To uc h To
1 Copy Make copies.
2 Email Send emails.
3 Change Language Change the language on the printer display.
4 Fax Send fax.
5 Settings Access the printer menus.
6 Held Faxes Show all the current held fax jobs.
Note: If Held Faxes is hidden, then Release Held Faxes appears.
7 Shortcut Center Organize all shortcuts.
Page 16
Learning about the printer 16
To uc h To
8 Status/Supplies
Show a printer warning or error message whenever the printer requires intervention
to continue processing.
View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home screen.
9 Address Book Access, create, and organize contacts.
10 Scan Profiles Scan and save documents directly to the computer.
11 FTP Scan and save documents directly to an FTP server.
12 Bookmarks Organize all bookmarks.
13 Held Jobs Show all the current held print jobs
14 USB Drive View, select, or print photos and documents from a flash drive.
15 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
These settings may also appear on the home screen
To uc h To
App Profiles Access application profiles.
Lock Device Prevent users from accessing any printer functions from the home screen.

Printing a menu settings page

From the home screen, touch Settings > Reports > Menu Settings Page.
Page 17
Learning about the printer 17

Menus list

Device Print Paper Copy Fax
Preferences Notifications Group Lists Alert Types AntiSpam Logic Description Suppressing Duplicate Alerts Power Management Information Sent to Lexmark Accessibility Restore Factory Defaults Maintenance Remote Operator Panel Visible Home Screen Icons Site Map Update Firmware About This Printer
Email FTP Network/Ports USB Drive Security
Email Defaults Email Setup Web Link Setup
Layout Setup Quality Job Accounting Image XPS PDF HTML PostScript PCL PPDS
FTP Defaults Network Overview
Tray Configuration Media Configuration Bin Configuration
Wireless AirPrint Ethernet TCP/IP IPv6 SNMP
802.1x IPSec LPD Configuration HTTP/FTP Settings ThinPrint USB Parallel [x] Serial WiFi Direct
Copy Defaults Fax Mode
Analog Fax Setup Fax Server Setup
Flash Drive Scan Flash Drive Print
Login Methods Certificate
Management Schedule USB Devices Security Audit Log Login Restrictions Confidential Print Setup Disk Encryption Erase Temporary Data
Files Solutions LDAP
Settings Miscellaneous
Page 18
Learning about the printer 18
Option Card Menu Reports Help
Note: This setting appears
only when an optional card is installed.
Menu Settings Page
Print Quality Pages Device Print Shortcuts Fax Network
Print All Guides Color Quality Guide Connection Guide Copy Guide Email Guide Information Guide Media Guide Moving Guide Print Quality Guide Scan Guide Supplies Guide
Page 19
Setting up and using the home screen applications 19

Setting up and using the home screen applications

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Device > Visible Home Screen Icons.
3 Select the icons that you want to appear on the home screen.
4 Apply the changes.

Using Display Customization

1 From the home screen, touch Change Background.
2 Select a background to use.
3 Apply the changes.

Setting up Forms and Favorites

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Forms and Favorites > Configure.
3 Click Add, and then customize the settings.
Notes:
To make sure that the location settings of the bookmark are correct, type the IP address of the host
computer where the bookmark is located.
Make sure that the printer has access rights to the folder where the bookmark is located.
4 Apply the changes.
Page 20
Setting up and using the home screen applications 20

Setting up Card Copy

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Card Copy > Configure.
3 Configure the output options and scan settings.
Notes:
When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
You need a printer hard disk to scan multiple cards.
Make sure that the printer network and email settings are configured.
4 Apply the changes.

Using Shortcut Center

1 From the home screen, touch Shortcut Center, and then select a printer function.
2 To u ch Create Shortcut, and then
3 To u ch Save, and then type a unique shortcut name.
4 Apply the changes.
configure
the settings.

Setting up Scan Center

1 From the home screen, touch Scan Center.
2 Select and create a destination, and then configure the settings.
Notes:
When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3 Apply the changes.
Page 21
Loading paper and specialty media 21

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray C o nfiguration > select a tray
2 Configure the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid jams, do not remove trays while the printer is busy.
2 Adjust the guides to match the size of the paper you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Page 22
Loading paper and specialty media 22
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side faceup.
Notes:
For onesided printing, load letterhead faceup with the header toward the front of the tray.
For twosided printing, load letterhead facedown with the header toward the back of the tray.
Do not slide paper into the tray.
Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause
paper jams.
5 Insert the tray.
If necessary, set the paper size and type to match the paper loaded in the tray.
Page 23
Loading paper and specialty media 23

Loading the multipurpose feeder

1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper you are loading.
3 Flex, fan, and align the paper edges before loading.
Page 24
Loading paper and specialty media 24
4 Load the paper.
Load paper and card stock with the printable side facedown and the top edge entering the printer first.
Load envelopes with the
envelopes with the
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives.
flap
side up and against the right side of the paper guide. Load European
flap
entering the printer
first.
5 From the Paper Menu in the control panel, set the paper size and type to match the paper loaded in the
tray.

Linking trays

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper.
Page 25
Loading paper and specialty media 25
3 Match the paper size and type for the trays you are linking.
Note: To unlink trays, make sure that no trays have the same paper size or type.
4 Save the settings.
Note: You can also change the paper size and type settings from the printer control panel.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type settings in the printer with the paper loaded in the tray.
Page 26
Printing 26

Printing

Printing from a computer

Note: For specialty media such as labels, card stock, and envelopes, set the paper size and type in the
printer before sending the print job.
1 With a document open, click File > Print.
2 If necessary, adjust the settings.
3 Send the print job.

Printing forms

1 From the home screen, navigate to:
Forms and Favorites > select form > Print
2 If necessary, configure the print settings.
3 Send the print job.
Printing from a flash drive
1 Insert a flash drive into the USB port.
Notes:
If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 From the display, touch the document that you want to print.
If necessary, configure other print settings.
Page 27
Printing 27
3 Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively
printing, reading, or writing from the memory device. Loss of data or a malfunction can occur.
Supported flash drives and file types
Flash drives
Lexar JumpDrive S70 (16GB and 32GB)
SanDisk Cruzer (16GB and 32GB)
PNY Attaché (16GB and 32GB)
Notes:
The printer supports highspeed USB flash drives with fullspeed standard.USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents:
.doc or .docx
.xls or .xlsx
.ppt or .pptx
.pdf
.xps
Images:
.dcx
.gif
.jpeg or .jpg
.bmp
Page 28
Printing 28
.pcx
.ti or .tif
.png
Configuring confidential jobs
1 From the home screen, touch Settings > Security > Confidential Print Setup.
2
Configure
Use To
Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Confidential Job Expiration
Repeat Job Expiration
Verify Job Expiration Set the amount of time before verify jobs are deleted from the printer memory.
Reserve Job Expiration
the settings.
Note: When the limit is reached, the print jobs for that user name are deleted.
Set the amount of time before confidential jobs are automatically deleted from the printer memory.
Note: Confidential held jobs are stored in the printer until you log in and release or delete them manually.
Set the amount of time before repeat jobs are deleted from the printer memory.
Note: Repeat held jobs are stored so extra copies can be printed later.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Set the amount of time before reserved jobs are deleted without being printed.
Note: Reserve held jobs are automatically deleted after printing.

Printing held jobs

1 With a document open, select File > Print.
2 Select the printer, and then do the following:
For Windows users, click Properties or Preferences, and then click Print and Hold.
For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
6 From the printer home screen, touch Held Jobs.
7 Send the print job.

Printing a font sample list

1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To u ch PCL Fonts or PostScript Fonts.
Page 29
Printing 29

Printing a directory list

From the home screen, touch Settings > Reports > Print > Print Directory.

Canceling a print job

From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
Open the printers folder, and then select your printer.
From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Page 30
Copying 30

Copying

Making copies

1 Load an original document into the ADF tray or on the scanner glass.
Notes:
To avoid a cropped image, make sure that the size of the original document and output is the same.
To make a quick copy, from the control panel, press .
2 From the home screen, touch Copy, and then specify the size of the original document.
Note: If the document is a mix of dierent sizes, then select Mixed Letter/Legal.
3 If necessary, specify a tray or feeder and a dierent output size.
4 Send the copy job.

Copying photos

1 Place a photo on the scanner glass.
2 From the home screen, touch Copy > Content > Photo.
3 From the Content Source menu, select the setting that best matches the original photo.
4 Send the copy job.

Copying on letterhead

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then specify the size of the original document.
3 To u ch Copy to, and then select the tray that contains the specialty media.
If you are loading the specialty media into the multipurpose feeder, then navigate to:
Multipurpose Feeder > select the size of the specialty media > Letterhead
4 Send the copy job.
Copying on both sides of the paper (twosided)
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Paper Setup.
3 Adjust the settings.
4 Send the copy job.
Page 31
Copying 31

Reducing or enlarging copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Copy > Scale > specify a scale value
Notes:
Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
Auto is the factory default setting. It adjusts the scan image of the original document to fit the size of
the paper onto which you are copying.
3 Send the copy job.

Collating copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then set Collate to On.
3 Send the copy job.

Placing separator sheets between copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Separator Sheets.
3 Adjust the settings.
4 Send the copy job.

Copying multiple pages onto a single sheet

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Pages Per Side.
3 Adjust the settings.
4 Send the copy job.

Creating a copy shortcut

1 From the home screen, touch Copy.
2 Adjust the settings, and then touch .
3 Enter a shortcut name.
4 Apply the changes.
Page 32
E-mailing 32

E-mailing

Setting up the email function
1 From the home screen, touch Settings > Device > Preferences > Run Initial Setup.
2 Tur n
3 From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4 From the Fax/Email Server Setup screen, enter the needed information.
5 Finish the setup.
the printer, wait for about 10 seconds, and then turn it back on.
o
Configuring email settings
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail.
3 Enter the needed information.
4 Apply the changes.

Sending an e-mail

Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3 If necessary, configure the output file type settings.
4 Send the e-mail.
Using the shortcut number
1 From the control panel, press #, and then enter the shortcut number using the keypad.
2 Send the email.
Page 33
E-mailing 33

Creating an e-mail shortcut

1 From the home screen, touch Email.
2
Configure
3 Enter a shortcut name.
4 Apply the changes.
the settings, and then touch
.
Page 34
Faxing 34

Faxing

Setting up the printer to fax

Notes:
The following connection methods are applicable only in some countries or regions.
During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then touch Continue.
The indicator light may blink red if the fax function is enabled and not fully set up.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.

Setting up the fax function

1 From the home screen, touch Settings > Device > Preferences > Run Initial Setup.
2 Turn o the printer, wait for about 10 seconds, and then turn it back on.
3 From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4 From the Fax/Email Server Setup screen, enter the needed information.
5 Finish the setup.
Page 35
Faxing 35

Setting up fax using a standard telephone line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog wall jack.
Notes:
You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
If you want to receive faxes automatically, then set the printer to pick up on any number of rings that you
want.
Page 36
Faxing 36
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service provided by your telephone company, then make sure that
you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
Connected to the same telephone wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog wall jack.
3 Connect the answering machine to the telephone port of the printer.
Page 37
Faxing 37
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog wall jack.
Notes:
If you have only one telephone number on your line, then set the printer to receive faxes automatically.
Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Page 38
Faxing 38
Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog wall jack.
3 Connect the telephone to the telephone port of the printer.
Notes:
This setup works best if you are using voice mail more often than fax, and if you subscribe to a
distinctive ring service.
When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the
telephone to receive the fax.
You can also set the printer to receive faxes automatically, but turn o the voice mail service when you
are expecting a fax.
Page 39
Faxing 39

Setting up fax using digital subscriber line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
Digital subscriber line (DSL) splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and internet signals pass through the other channel.
Install a DSL filter to minimize interference between the two channels and ensure a quality connection.
Note: Contact your DSL provider to obtain a DSL
1 Connect the line port of the DSL
to the wall jack.
filter
filter.
2 Connect one end of the telephone cable to the line port of the printer. Connect the other end to the phone
port on the DSL filter.
Page 40
Faxing 40
3 To connect a telephone to the printer, remove any installed adapter plug from the telephone port of the
printer, and then connect the telephone.

Setting up fax using VoIP telephone service

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra
cost for the activation of the second phone port.
3 Connect the telephone to the telephone port of the printer.
Page 41
Faxing 41
Notes:
To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and
then listen for a dial tone.
If you need two phone ports for your devices, but do not want to pay extra cost, then use a phone
splitter. Plug the phone splitter into the port labeled Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter.
To check the splitter, plug an analog telephone into the splitter, and then listen for a dial tone.

Setting up fax using cable modem connection

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
Page 42
Faxing 42
Setup 1: Printer is connected directly to a cable modem
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.
3 Connect your analog telephone to the telephone port of the printer.
Note: To check if the telephone port on the cable modem is active, connect an analog telephone, and then
listen for a dial tone.
Page 43
Faxing 43
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog telephone wall jack.
3 Connect your analog telephone to the telephone port of the printer.
Setting up fax in countries or regions with
dierent
telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
Page 44
Faxing 44
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Page 45
Faxing 45
Connecting the printer to a nonRJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a nonRJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Page 46
Faxing 46
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to the RJ11 adapter, and then connect the adapter to an N
port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a dierent ring pattern.
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Answer On.
2 Select the ring pattern.
Page 47
Faxing 47
3 Apply the changes.

Setting the fax date and time

1 From the home screen, touch Settings > Device > Preferences > Date and Time >
2 Configure the settings.
Configuring
1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2 In the Time Zone menu, select Custom.
3 Configure the settings.
daylight saving time
Configure

Sending a fax

Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 If necessary, configure other fax settings.
4 Send the fax job.
.
Using the computer
For Windows users
With a document open, click File > Print.
1
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
4 If necessary,
5 Send the fax job.
For Macintosh users
1
With a document open, choose File > Print.
2 Select the printer and enter the recipient number.
3 If necessary,
4 Send the fax job.
configure
configure
other fax settings.
other fax settings.
Page 48
Faxing 48

Scheduling a fax

1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Fax > enter the fax number > Send Time
3
Configure
4 If necessary, configure other fax settings.
5 Send the fax job.
the date and time to send the fax.

Creating a fax destination shortcut

1 From the home screen, touch Fax > To.
2 Enter the recipient number.
Note: To create a group of fax numbers, touch
3 To u ch .
4 Enter a shortcut name.
5 Apply the changes.
, and then enter another fax number.

Changing the fax resolution

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 Adjust the Resolution setting.
4 Send the fax job.

Adjusting the fax darkness

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 Adjust the Darkness setting.
4 Send the fax job.

Viewing a fax log

1 Open a Web browser, and then type the printer IP address in the address field.
Page 49
Faxing 49
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Reports > Fax.
3 Click Fax Job Log or Fax Call Log.

Blocking junk faxes

1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Block No Name Fax.
2 Apply the changes.

Holding faxes

1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.
2 Select a mode.

Forwarding a fax

1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.
2 Configure the Fax Forwarding, Forward To, and Forward to Shortcut settings.
3 Apply the changes.
Page 50
Scanning 50

Scanning

Scanning to an FTP server

1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch FTP, and then enter the needed information.
3 If necessary, configure other FTP settings.
4 Send the FTP job.

Creating an FTP shortcut

1 From the home screen, touch FTP.
2 Enter the FTP server address, and then touch .
3 Enter a shortcut name.
4 Apply the changes.
Scanning to a flash drive
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive into the USB port.
3 Select the destination folder, and then touch Scan to USB.
4 If necessary, adjust the scan settings.
5 Send the scan job.
Warning—Potential Damage: Do not touch the printer or the
printing, reading, or writing from the memory device. Loss of data or a malfunction can occur.
drive in the area shown while actively
flash
Page 51
Scanning 51

Sending scanned documents to a computer

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Scan Profiles > Scan To Computer.
3 Select the scan profile where you want to save the document.
Page 52
Securing the printer 52

Securing the printer

Erasing printer memory

To erase volatile memory or buered data in your printer, turn o the printer.
To e ra se no n volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3 Follow the instructions on the display.

Erasing printer hard disk memory

1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on hard disk check box, and then touch ERASE.
3 Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Configuring printer hard disk encryption
1 From the home screen, touch Settings > Security > Disk Encryption > Start Encryption.
Note: Enabling disk encryption erases the contents of the hard disk. If necessary, back up important data
from the printer before starting the encryption.
2 Follow the instructions on the display.
Notes:
Do not turn o the printer during the encryption process. Loss of data can occur.
Disk encryption can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
After encryption, the printer returns to the home screen.

Restoring factory default settings

From the home screen, touch Settings > Device > Restore Factory Defaults > Restore Settings > Restore all settings > RESTORE > Start.
For more information, see
“Erasing printer memory” on page 52.
Page 53
Securing the printer 53

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information and bookmark settings, and embedded solutions.
Hard disk memory Some printers have a hard disk drive installed. The printer
hard disk is designed for printer-specific functionality. This lets the printer retain buered user data from complex print jobs, as well as form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer hard disk is being replaced.
The printer is being moved to a dierent department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In highsecurity environments, it may be necessary to take additional steps to make sure that stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
confidential
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data are completely erased is to physically destroy each hard disk where data is stored.
data
Page 54
Maintaining the printer 54

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.

Networking

Connecting the printer to a wireless network using WiFi Protected Setup (WPS)
Before you begin, make sure that:
The access point (wireless router) is WPS
documentation that came with your access point.
A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
certified
or WPScompatible. For more information, see the
Using the Push Button method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start Push Button Method
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start PIN Method
2 Copy the eightdigit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eight‑digit PIN, and then save the changes.
Page 55
Maintaining the printer 55

Changing port settings after installing an internal solutions port

Notes:
If the printer has a static IP address, then do not change the configuration.
If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.

Setting up serial printing (Windows only)

1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
Serial printing reduces printing speed.
Make sure that the serial cable is connected to the serial port on your printer.
Page 56
Maintaining the printer 56

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Notes:
Perform this task after every few months.
Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lintfree cloth.
Notes:
Do not use household cleaners or detergents, as they may damage the finish of the printer.
Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Cleaning the scanner glass

1 Open the scanner cover.
Page 57
Maintaining the printer 57
2 Wipe the areas shown with a damp, soft, lint-free cloth.
1 White underside of the scanner cover
2 Scanner glass
3 Automatic document feeder (ADF) glass
4 White underside of the ADF cover
3 Close the scanner cover.

Ordering parts and supplies

To order supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to purchased the printer.
Note: All life estimates for printer supplies assume printing on letter or A4size plain paper.

Checking the status of parts and supplies

1 From the home screen, touch Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can also the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
aect
www.lexmark.com or contact the place where you
Page 58
Maintaining the printer 58

Ordering toner cartridges

Notes:
The estimated cartridge yield is based on the ISO/IEC 19798 standard.
Extremely low print coverage for extended periods of time may negatively aect actual yield and may
cause cartridge parts to fail before exhaustion of toner.
Return Program cartridges
Item United States
and Canada
Return Program toner cartridges
Black 74C10K0 74C20K0 74C30K0 74C40K0 74C50K0 74C60K0
Cyan 74C10C0 74C20C0 74C30C0 74C40C0 74C50C0 74C60C0
Magenta 74C10M0 74C20M0 74C30M0 74C40M0 74C50M0 74C60M0
Yellow 74C10Y0 74C20Y0 74C30Y0 74C40Y0 74C50Y0 74C60Y0
High Yield Return Program toner cartridges
Black 84C1HK0 84C2HK0 84C3HK0 84C4HK0 84C5HK0 84C6HK0
Cyan 84C1HC0 84C2HC0 84C3HC0 84C4HC0 84C5HC0 84C6HC0
Magenta 84C1HM0 84C2HM0 84C3HM0 84C4HM0 84C5HM0 84C6HM0
Yellow 84C1HY0 84C2HY0 84C3HY0 84C4HY0 84C5HY0 84C6HY0
Item Worldwide
High Yield regular toner cartridges
European Economic
Area (EEA+)
Rest of Asia
Pacific (RoAP)
Latin America
Distribution
(LAD)
Rest of
Europe,
Middle East,
and Africa
(EMEA)
Australia and New Zealand
(ANZ)
Black 84C0H10
Cyan 84C0H20
Magenta 84C0H30
Yellow 84C0H40

Ordering imaging unit or imaging kit

Item All countries and regions
Return Program imaging unit or imaging kit
Black imaging unit 74C0ZK0
Color (CMY) imaging kit 74C0ZV0
Regular imaging unit or imaging kit
Black imaging unit 74C0Z10
Color (CMY) imaging kit 74C0Z50
Page 59
Maintaining the printer 59

Ordering a waste toner bottle

Item Part number
Waste toner bottle 74C0W00

Ordering a fuser maintenance kit

Fuser maintenance kit type Part number
CS72x fuser maintenance kit, type 00, 110–120 V 41X0554
CS72x fuser maintenance kit, type 01, 220–240 V 41X0556
CS72x fuser maintenance kit, type 02, 100 V 41X0552

Ordering a transfer module

Item Part number
Transf e r module 40X 99 29

Replacing parts and supplies

Replacing a toner cartridge

1 Open door B.
Page 60
Maintaining the printer 60
2 Remove the toner cartridge.
3 Unpack the new toner cartridge.
4 Insert the new toner cartridge.
5 Close door B.
Page 61
Maintaining the printer 61

Replacing the imaging unit

1 Open door B.
2 Remove the waste toner bottle.
Page 62
Maintaining the printer 62
3 Remove the imaging kit.
4 Remove the black toner cartridge.
5 Remove the imaging unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10
minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing so may
the quality of future print jobs.
aect
Page 63
Maintaining the printer 63
6 Unpack the new imaging unit.
7 Insert the new imaging unit.
8 Insert the black toner cartridge.
Page 64
Maintaining the printer 64
9 Insert the imaging kit.
10 Insert the waste toner bottle.
11 Close door B.
Page 65
Maintaining the printer 65

Replacing the imaging kit

1 Open door B.
2 Remove the waste toner bottle.
Page 66
Maintaining the printer 66
3 Remove the imaging kit.
4 Remove the toner cartridges.
5 Unpack the new imaging kit, and then remove the packing material.
Note: The imaging kit includes the imaging kit and the cyan, magenta, and yellow developer units.
6 Remove the black imaging unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10
minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may aect the quality of future print jobs.
Page 67
Maintaining the printer 67
Note: The black imaging unit includes the black developer unit and photoconductor unit.
7 Insert the black imaging unit into the new imaging kit.
8 Insert the toner cartridges.
Page 68
Maintaining the printer 68
9 Insert the new imaging kit.
10 Insert the waste toner bottle.
11 Close door B.
Page 69
Maintaining the printer 69

Replacing the waste toner bottle

1 Open door B.
2 Remove the waste toner bottle.
3 Unpack the new waste toner bottle.
Page 70
Maintaining the printer 70
4 Insert the new waste toner bottle.
5 Close door B.

Replacing the fuser

1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Open doors A and D.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
3 Remove the fuser.
4 Unpack the new fuser.
Page 71
Maintaining the printer 71
5 Insert the new fuser.
6 Close doors D and A.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
8 Reset the fuser maintenance counter.
For more information, see
“Resetting the maintenance counter” on page 85.

Replacing the pick roller

Replacing the pick roller in the 550sheet tray
1
Tur n o the printer, and then unplug the power cord from the electrical outlet.
2 Remove the tray.
Page 72
Maintaining the printer 72
3 Remove the pick roller.
4 Unpack the new pick roller.
Page 73
Maintaining the printer 73
5 Insert the new pick roller until it clicks into place.
6 Insert the tray.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Replacing the pick roller in the multipurpose feeder
Turn o the printer, and then unplug the power cord from the electrical outlet.
1
2 Open the multipurpose feeder.
Page 74
Maintaining the printer 74
3 Remove the pick roller.
4 Unpack the new pick roller.
5 Insert the new pick roller until it clicks into place.
6 Close the multipurpose feeder.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
or electrical shock, connect the power cord
fire

Replacing the separator bracket

1 Pull out the tray.
Page 75
Maintaining the printer 75
2 Remove the separator bracket.
3 Unpack the new separator bracket.
4 Insert the new separator bracket until it clicks into place.
5 Insert the tray.
Page 76
Maintaining the printer 76

Replacing the ADF input tray

1 Open door E.
2 Remove the ADF input tray.
3 Unpack the new ADF input tray.
Page 77
Maintaining the printer 77
4 Insert the new ADF input tray until it clicks into place.
5 Close door E.

Replacing the ADF scan pad

1 Open the scanner cover.
2 Remove the ADF scan pad.
3 Unpack the new ADF scan pad.
Page 78
Maintaining the printer 78
4 Lay the white area of the ADF scan pad facedown on the scanner glass.
5 Close the scanner cover to stick the ADF scan pad to the cover.
6 Open the scanner cover to check if the ADF scan pad is properly attached to the cover.
7 Close the scanner cover.
Page 79
Maintaining the printer 79

Replacing the ADF separator roller

1 Open door E.
2 Remove the ADF separator roller.
3 Unpack the new ADF separator roller.
Page 80
Maintaining the printer 80
4 Insert the new ADF separator roller until it clicks into place.
5 Close door E.
Page 81
Maintaining the printer 81

Replacing the transfer module

1 Tur n
2 Open door B.
the printer, and then unplug the power cord from the electrical outlet.
o
3 Remove the waste toner bottle.
Page 82
Maintaining the printer 82
4 Remove the imaging kit.
5 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Page 83
Maintaining the printer 83
6 Remove the transfer module.
7 Unpack the new transfer module, and then remove the packing material.
8 Insert the new transfer module.
9 Close door A.
Page 84
Maintaining the printer 84
10 Insert the imaging kit.
11 Insert the waste toner bottle.
12 Close door B.
13 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
14 Reset the maintenance counter. For more information, see “Resetting the maintenance counter” on
page 85.
Page 85
Maintaining the printer 85

Resetting the maintenance counter

1 From the home screen, touch Settings > Device > Maintenance >
And Counters.
Configuration
Menu > Supply Usage
2 Select Fuser Reset or ITM Reset.

Moving the printer

Moving the printer to another location

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is
trays. Do not try to lift the printer and the trays at the same time.
configured
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
with optional trays, then lift the printer o the
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.
Page 86
Maintaining the printer 86

Saving energy and paper

Setting up power saver modes

EcoMode
1
From the home screen, touch Settings > Device > Power Management > EcoMode.
2 Select a setting.
Sleep mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2 Enter the number of minutes the printer stays idle before it enters Sleep mode.
Hibernate mode
From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
1
2 Select the amount of time before the printer enters hibernate mode.
Notes:
Make sure to wake the printer from hibernate mode before sending a print job.
The Embedded Web Server is disabled when the printer is in hibernate mode.

Adjusting the brightness of printer display

1 From the homes screen, touch Settings > Preferences > Screen Brightness.
2 Adjust the setting.

Conserving supplies

Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
Print multiple pages on a single sheet of paper.
Use the preview feature to see how the document looks like before printing it.
Print one copy of the document to check its content and format for accuracy.

Recycling

Recycling Lexmark products

To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Page 87
Maintaining the printer 87
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most ecient and environmentally sensitive manner and that there is less packaging to dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource savings. Lexmark also information, go to packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
www.lexmark.com/recycle, and then choose your country or region. Information on available
recycling of packaging components in some countries or regions. For more
oers

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with the cartridge and use the prepaid shipping label. You can also do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Page 88
Clearing jams 88

Clearing jams

Avoiding jams

Load paper properly
Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
Do not load or remove a tray while the printer is printing.
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Do not slide paper into the tray. Load paper as shown in the illustration.
Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
Push the tray firmly into the printer after loading paper.
Use recommended paper
Use only recommended paper or specialty media.
Do not load paper that is wrinkled, creased, damp, bent, or curled.
Page 89
Clearing jams 89
Flex, fan, and align the paper edges before loading.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure that the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:
When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam locations
1 Standard bin
2 Automatic document feeder (ADF)
3 Fuser
4 Tray s
5 Duplex unit
6 Multipurpose feeder
Page 90
Clearing jams 90

Paper jam in trays

1 Pull out the tray.
Warning—Potential Damage: A sensor inside the optional tray is easily damaged by static electricity.
Touch a metal surface before removing the jammed paper in the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Page 91
Clearing jams 91

Paper jam behind door E

1 Open door E.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close door E.

Paper jam in the multipurpose feeder

1 Remove paper from the multipurpose feeder.
2 Pull out the tray.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Page 92
Clearing jams 92
4 Insert the tray.

Paper jam in the standard bin

1 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
2 Open doors A and D, and then remove any paper fragments.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Page 93
Clearing jams 93
3 Close doors D and A.

Paper jam in door A

Paper jam in the fuser
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Page 94
Clearing jams 94
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Page 95
Clearing jams 95
3 Open the fuser access door.
4 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
5 Close door A.
Paper jam in the duplex unit
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Page 96
Clearing jams 96
2 Open the duplex cover.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Page 97
Clearing jams 97
4 Close the duplex cover and door A.
Page 98
Troubleshooting 98

Troubleshooting

Network connection problems

Embedded Web Server does not open

Action Yes No
Step 1
Check if you are using a supported browser:
Windows Internet Explorer version 9 or later
Macintosh Safari version 8.0.3 or later
Google Chrome
Mozilla Firefox
Is your browser supported?
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
From the home screen
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 2. Install a supported
browser.
Go to step 3. Type the correct
printer IP address in the address
Note: Depending on the network settings, you may need to type “https://” instead of “http://” before the printer IP address to access the Embedded Web Server.
field.
Step 3
Check if the printer is on.
Is the printer on?
Step 4
Check if the network connection is working.
Is the network connection working?
Step 5
Make sure that the cable connections to the printer and print server are secure.
For more information, see the setup documentation that came with the printer.
Are the cable connections secure?
Go to step 4. Turn on the printer.
Go to step 5. Contact your
administrator.
Go to step 6. Tighten the cable
connections.
Page 99
Troubleshooting 99
Action Yes No
Step 6
Temporarily disable the Web proxy servers. Note: Proxy servers may block or restrict you from accessing
certain Web sites including the Embedded Web Server.
Are the Web proxy servers disabled?
Step 7
Access the Embedded Web Server again by typing the correct IP address in the address field.
Did the Embedded Web Server open?
Unable to read
Action Yes No
Step 1
Check if the flash drive is inserted into the front USB port. Note: The flash drive does not work when it is inserted into the
rear USB port.
flash
drive
Go to step 7. Contact your
The problem is solved.
Go to step 2. The problem is
administrator.
Contact
support.
solved.
customer
Is the
Step 2
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 27
Does the error message still appear?
Step 3
Check if the front USB port is disabled. For more information, see
“Enabling the USB port” on page 99.
Does the error message still appear?
drive inserted into the front USB port?
flash
Go to step 3. The problem is
solved.
Contact
support.
customer
The problem is solved.

Enabling the USB port

From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.

Checking the printer connectivity

1 From the home screen, touch Settings > Reports > Network > Network Setup Page.
2 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.
Page 100
Troubleshooting 100

Hardware options problems

Cannot detect internal option

Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn it back on.
Does the internal option operate correctly?
Step 2
Print a menu settings page, and then check if the internal option appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Step 3
Check if the internal option is properly installed in the controller board.
a Turn o the printer, and then unplug the power cord from the
electrical outlet.
b Make sure that the internal option is installed in the appropriate
connector in the controller board.
c Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
The problem is solved.
Go to step 4. Go to step 3.
The problem is solved.
Go to step 2.
Go to step 4.
Does the internal option operate correctly?
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more information, see
on page 147.
“Adding available options in the print driver”
b Resend the print job.
Does the internal option operate correctly?
The problem is solved.
Contact
support.
customer
Loading...