Lexmark 40C9051 User Manual

CS720 Series
User's Guide
January 2016 www.lexmark.com
Machine type(s):
5028
Model(s):
135, 630
Contents 2

Contents

Conventions.......................................................................................................................................................... 5
Learning about the printer...........................................................................8
Finding information about the printer.............................................................................................................8
Selecting a location for the printer..................................................................................................................9
Printer configurations........................................................................................................................................10
Attaching cables..................................................................................................................................................11
Using the control panel.................................................................................................................................... 12
Understanding the status of the power button and indicator light.......................................................13
Using the home screen.....................................................................................................................................13
Printing a menu settings page........................................................................................................................ 14
Menus list..............................................................................................................................................................15
Setting up and using the home screen applications..............................16
Customizing the home screen........................................................................................................................16
Using Display Customization.......................................................................................................................... 16
Setting up Forms and Favorites..................................................................................................................... 16
Configuring Eco‑Settings..................................................................................................................................17
Loading paper and specialty media..........................................................18
Setting the size and type of the specialty media.......................................................................................18
Configuring Universal paper settings........................................................................................................... 18
Loading trays.......................................................................................................................................................18
Loading the multipurpose feeder................................................................................................................. 20
Linking trays.........................................................................................................................................................21
Printing.........................................................................................................23
Printing from a computer.................................................................................................................................23
Printing forms..................................................................................................................................................... 23
Printing from a flash drive............................................................................................................................... 23
Supported flash drives and file types.......................................................................................................... 24
Configuring confidential jobs.........................................................................................................................25
Printing held jobs...............................................................................................................................................25
Printing a font sample list................................................................................................................................25
Contents 3
Printing a directory list..................................................................................................................................... 26
Canceling a print job........................................................................................................................................ 26
Erasing printer memory....................................................................................................................................27
Erasing printer hard disk memory.................................................................................................................27
Configuring printer hard disk encryption....................................................................................................27
Restoring factory default settings................................................................................................................. 27
Statement of Volatility...................................................................................................................................... 28
Maintaining the printer.............................................................................. 29
Networking..........................................................................................................................................................29
Connecting the printer to a wireless network using WiFi Protected Setup (WPS)...................................29
Changing port settings after installing an internal solutions port...................................................................30
Setting up serial printing (Windows only)....................................................................................................30
Cleaning the printer...........................................................................................................................................31
Ordering supplies...............................................................................................................................................31
Checking the status of parts and supplies ............................................................................................................ 31
Using genuine Lexmark parts and supplies.......................................................................................................... 31
Ordering toner cartridges .........................................................................................................................................32
Ordering imaging unit or imaging kit ..................................................................................................................... 32
Ordering a waste toner bottle.................................................................................................................................. 33
Ordering a fuser maintenance kit ........................................................................................................................... 33
Ordering a transfer module ...................................................................................................................................... 33
Replacing parts and supplies......................................................................................................................... 34
Replacing the imaging unit ....................................................................................................................................... 34
Replacing the imaging kit.......................................................................................................................................... 38
Replacing a toner cartridge ...................................................................................................................................... 42
Replacing the waste toner bottle............................................................................................................................ 43
Replacing the fuser..................................................................................................................................................... 44
Replacing the pick roller............................................................................................................................................ 46
Replacing the separator bracket............................................................................................................................. 48
Replacing the transfer module.................................................................................................................................50
Resetting the maintenance counter....................................................................................................................... 54
Moving the printer.............................................................................................................................................54
Moving the printer to another location..................................................................................................................54
Shipping the printer....................................................................................................................................................54
Saving energy and paper................................................................................................................................55
Setting up power saver modes................................................................................................................................55
Adjusting the brightness of printer display...........................................................................................................55
Conserving supplies...................................................................................................................................................55
Contents 4
Recycling............................................................................................................................................................. 55
Recycling Lexmark products ....................................................................................................................................55
Recycling Lexmark packaging .................................................................................................................................56
Returning Lexmark cartridges for reuse or recycling ........................................................................................56
Clearing jams...............................................................................................57
Avoiding jams..................................................................................................................................................... 57
Identifying jam locations..................................................................................................................................58
Paper jam in trays..............................................................................................................................................59
Paper jam in the multipurpose feeder.........................................................................................................60
Paper jam in the standard bin........................................................................................................................60
Paper jam in door A........................................................................................................................................... 61
Troubleshooting..........................................................................................65
Network connection problems......................................................................................................................65
Hardware options problems...........................................................................................................................67
Paper feed problems........................................................................................................................................69
Printing problems.............................................................................................................................................. 72
Color quality problems.....................................................................................................................................90
Contacting customer support........................................................................................................................ 93
Upgrading and migrating.......................................................................... 94
Hardware.............................................................................................................................................................94
Available internal options.......................................................................................................................................... 94
Installing a memory card ........................................................................................................................................... 94
Installing an internal solutions port.........................................................................................................................96
Installing an optional card.........................................................................................................................................101
Installing a printer hard disk ....................................................................................................................................103
Installing optional trays .............................................................................................................................................107
Software.............................................................................................................................................................108
Installing the printer software..................................................................................................................................108
Adding available options in the print driver ........................................................................................................108
Firmware............................................................................................................................................................ 108
Exporting or importing a configuration file..........................................................................................................108
Updating firmware......................................................................................................................................................109
Notices........................................................................................................ 110
Index............................................................................................................ 114
Safety information 5

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
Safety information 6
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
www.lexmark.com/multifunctionprinters.
Safety information 7
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
Learning about the printer 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Setup documentation—The setup documentation came with the printer and is also available at
http://support.lexmark.com.
Information Center—Authoritative online resource for the latest product tips, instructions, and reference material.
http://infoserve.lexmark.com/ids/ and select
Go to your product.
Help Menu Pages—The guides may be available on the printer firmware and at
http://support.lexmark.com.
Caring for and maintaining the printer
Troubleshooting and solving problems
Information on setting up and configuring the accessibility features of your printer
Help using the printer software Help for Microsoft® Windows® or Macintosh
Lexmark Accessibility Guide—The guide is available at
operating systems—Open a printer software program or application, and then click Help.
Click
Notes:
http://support.lexmark.com.
?
to view contextsensitive information.
Help is automatically installed with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending on the operating system.
Learning about the printer 9
What are you looking for? Find it here
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
Safety information
Regulatory information
Warranty information
http://support.lexmark.com
Note: Select your country or region, and then
select your product to view the appropriate support site.
Support contact information for your country or region can be found on the support Web site or on the printed warranty that came with the printer.
Have the following information (located on the store receipt and at the back of the printer) ready when you contact customer support:
Machine type number
Serial number
Date purchased
Store where purchased
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—This document contains basic safety, environmental, and regulatory information for your product. For more information, see the documentation that came with the printer or go to
http://support.lexmark.com.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:Clean, dry, and free of dust.Away from stray staples and paper clips.Away from the direct airflow of air conditioners, heaters, or ventilators.Free from direct sunlight and humidity extremes.
Learning about the printer 10
Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43°C (-40 to 110°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 178 m m (7 i n .)
2 Right side 127 mm (5 in.)
3 Front 508 mm (20 in.)
4 Left side 127 mm (5 in.)
5 Rear 76 mm (3 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
You can configure your printer by adding three optional 550sheet trays.
www.lexmark.com/multifunctionprinters.
Learning about the printer 11
1 Standard bin
2 650-sheet duo tray
3 Optional 550sheet trays
4 Control panel

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.
or electrical shock, use only the power cord
fire
Learning about the printer 12
Use the To
1 Ethernet port Connect the printer to a network.
2 USB port Attach a keyboard or any compatible option.
3 USB printer port Connect the printer to a computer.
4 Printer power cord socket Connect the printer to a properly grounded electrical outlet.

Using the control panel

Use the To
1 Display
View the printer messages and supply status.
Set up and operate the printer.
Learning about the printer 13
Use the To
2 Home button Go to the home screen.
3 Keypad Enter numbers or symbols in an input field.
4 Power button
5 Stop or Cancel button Stop the current job.
6 Indicator light Check the status of the printer.
7 Volume buttons Adjust the volume of the headset or speaker.
8 Headset or speaker port Attach a headset or speaker.
9 Backspace button Move the cursor backward and delete a character in an input field.
Turn on or turn o the printer.
Note: To tu r n o the printer, press and hold the power button for seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.

Understanding the status of the power button and indicator light

Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
five
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in sleep mode.
Blinking amber The printer is in hibernate mode.

Using the home screen

When the printer is turned on, the display shows the home screen. Use the home screen buttons and icons to initiate an action.
Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Learning about the printer 14
To uc h To
1 Status/Supplies
Show a printer warning or error message whenever the printer requires intervention
to continue processing.
View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home screen.
2 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
3 Change Language Change the language on the printer display.
4 Settings Access the printer menus.
5 USB Drive View, select, or print photos and documents from a flash drive.
6 Held Jobs Show all the current held print jobs.
These settings may also appear on the home screen
To uc h To
Bookmarks Access bookmarks.
App Profiles Access application profiles.
Lock Device Prevent users from accessing any printer functions from the home screen.

Printing a menu settings page

From the home screen, touch Settings > Reports > Menu Settings Page.
Learning about the printer 15

Menus list

Device Print Paper Network/Ports USB Drive
Preferences Notifications Group Lists Alert Types AntiSpam Logic Description Suppressing Duplicate Alerts Power Management Information Sent to Lexmark Accessibility Restore Factory Defaults Maintenance Remote Operator Panel Visible Home Screen Icons Site Map Update Firmware About This Printer
Security Option Card Menu Reports Help
Login Methods Certificate Management Schedule USB Devices Security Audit Log Login Restrictions Confidential Disk Encryption Erase Temporary Data Files Solutions LDAP Settings Miscellaneous
Print Setup
Layout Setup Quality Job Accounting Image XPS PDF HTML PostScript PCL PPDS
Note: This setting appears only when an optional card is installed.
Tray Co n figuration Media Configuration Bin Configuration
Menu Settings Page Print Quality Pages Device Print Shortcuts Network
Network Overview Wireless AirPrint Ethernet TCP/IP IPv6 SNMP
802.1x IPSec LPD Configuration HTTP/FTP Settings ThinPrint USB Parallel [x] Serial WiFi Direct
Print All Guides Color Quality Guide Connection Guide Information Guide Media Guide Moving Guide Print Quality Guide Supplies Guide
Flash Drive Print
Setting up and using the home screen applications 16

Setting up and using the home screen applications

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Device > Visible Home Screen Icons.
3 Select the icons that you want to appear on the home screen.
4 Apply the changes.

Using Display Customization

1 From the home screen, touch Change Background.
2 Select a background to use.
3 Apply the changes.

Setting up Forms and Favorites

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Forms and Favorites > Configure.
3 Click Add, and then customize the settings.
Notes:
To make sure that the location settings of the bookmark are correct, type the IP address of the host
computer where the bookmark is located.
Make sure that the printer has access rights to the folder where the bookmark is located.
4 Apply the changes.
Setting up and using the home screen applications 17
Configuring EcoSettings
1 From the home screen, touch EcoSettings.
2 Configure the settings.
3 Apply the changes.
Loading paper and specialty media 18

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray Configurati on > select a tray
2 Configure the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid jams, do not remove trays while the printer is busy.
2 Adjust the guides to match the size of the paper you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 19
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side faceup.
Notes:
For onesided printing, load letterhead faceup with the header toward the front of the tray.
For twosided printing, load letterhead facedown with the header toward the back of the tray.
Do not slide paper into the tray.
Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause
paper jams.
5 Insert the tray.
If necessary, set the paper size and type to match the paper loaded in the tray.
Loading paper and specialty media 20

Loading the multipurpose feeder

1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper you are loading.
3 Flex, fan, and align the paper edges before loading.
Loading paper and specialty media 21
4 Load the paper.
Load paper and card stock with the printable side facedown and the top edge entering the printer first.
Load envelopes with the
envelopes with the
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives.
flap
side up and against the right side of the paper guide. Load European
flap
entering the printer
first.
5 From the Paper Menu in the control panel, set the paper size and type to match the paper loaded in the
tray.

Linking trays

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper.
Loading paper and specialty media 22
3 Match the paper size and type for the trays you are linking.
Note: To unlink trays, make sure that no trays have the same paper size or type.
4 Save the settings.
Note: You can also change the paper size and type settings from the printer control panel.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type settings in the printer with the paper loaded in the tray.
Printing 23

Printing

Printing from a computer

Note: For specialty media such as labels, card stock, and envelopes, set the paper size and type in the
printer before sending the print job.
1 With a document open, click File > Print.
2 If necessary, adjust the settings.
3 Send the print job.

Printing forms

1 From the home screen, navigate to:
Forms and Favorites > select form > Print
2 If necessary, configure the print settings.
3 Send the print job.
Printing from a flash drive
1 Insert a flash drive into the USB port.
Notes:
If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 From the display, touch the document that you want to print.
If necessary, configure other print settings.
Printing 24
3 Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively
printing, reading, or writing from the memory device. Loss of data or a malfunction can occur.
Supported flash drives and file types
Flash drives
Lexar JumpDrive S70 (16GB and 32GB)
SanDisk Cruzer (16GB and 32GB)
PNY Attaché (16GB and 32GB)
Notes:
The printer supports highspeed USB flash drives with fullspeed standard.USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents:
.doc or .docx
.xls or .xlsx
.ppt or .pptx
.pdf
.xps
Images:
.dcx
.gif
.jpeg or .jpg
.bmp
Printing 25
.pcx
.ti or .tif
.png
Configuring confidential jobs
1 From the home screen, touch Settings > Security > Confidential Print Setup.
2
Configure
Use To
Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Confidential Job Expiration
Repeat Job Expiration
Verify Job Expiration Set the amount of time before verify jobs are deleted from the printer memory.
Reserve Job Expiration
the settings.
Note: When the limit is reached, the print jobs for that user name are deleted.
Set the amount of time before confidential jobs are automatically deleted from the printer memory.
Note: Confidential held jobs are stored in the printer until you log in and release or delete them manually.
Set the amount of time before repeat jobs are deleted from the printer memory.
Note: Repeat held jobs are stored so extra copies can be printed later.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Set the amount of time before reserved jobs are deleted without being printed.
Note: Reserve held jobs are automatically deleted after printing.

Printing held jobs

1 With a document open, select File > Print.
2 Select the printer, and then do the following:
For Windows users, click Properties or Preferences, and then click Print and Hold.
For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
6 From the printer home screen, touch Held Jobs.
7 Send the print job.

Printing a font sample list

1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To u ch PCL Fonts or PostScript Fonts.
Printing 26

Printing a directory list

From the home screen, touch Settings > Reports > Print > Print Directory.

Canceling a print job

From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
Open the printers folder, and then select your printer.
From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Securing the printer 27

Securing the printer

Erasing printer memory

To erase volatile memory or buered data in your printer, turn o the printer.
To e r as e n o nvolatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3 Follow the instructions on the display.

Erasing printer hard disk memory

1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on hard disk check box, and then touch ERASE.
3 Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Configuring printer hard disk encryption
1 From the home screen, touch Settings > Security > Disk Encryption > Start Encryption.
Note: Enabling disk encryption erases the contents of the hard disk. If necessary, back up important data
from the printer before starting the encryption.
2 Follow the instructions on the display.
Notes:
Do not turn o the printer during the encryption process. Loss of data can occur.
Disk encryption can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
After encryption, the printer returns to the home screen.

Restoring factory default settings

From the home screen, touch Settings > Device > Restore Factory Defaults > Restore Settings > Restore all settings > RESTORE > Start.
For more information, see
“Erasing printer memory” on page 27.
Securing the printer 28

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information and bookmark settings, and embedded solutions.
Hard disk memory Some printers have a hard disk drive installed. The printer
hard disk is designed for printer-specific functionality. This lets the printer retain buered user data from complex print jobs, as well as form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer hard disk is being replaced.
The printer is being moved to a dierent department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In highsecurity environments, it may be necessary to take additional steps to make sure that stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
confidential
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data are completely erased is to physically destroy each hard disk where data is stored.
data
Maintaining the printer 29

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.

Networking

Connecting the printer to a wireless network using WiFi Protected Setup (WPS)
Before you begin, make sure that:
The access point (wireless router) is WPS
documentation that came with your access point.
A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
certified
or WPScompatible. For more information, see the
Using the Push Button method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start Push Button Method
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start PIN Method
2 Copy the eightdigit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eight‑digit PIN, and then save the changes.
Maintaining the printer 30

Changing port settings after installing an internal solutions port

Notes:
If the printer has a static IP address, then do not change the configuration.
If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.

Setting up serial printing (Windows only)

1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
Serial printing reduces printing speed.
Make sure that the serial cable is connected to the serial port on your printer.
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