Lexmark 16M0253, 436, 16M0016, 231, 16M0081, 0A1, 31, 2A6, 235, 0A5, 4A2, 236, 2A1, 232, 35, 2A5, 2A2 User Manual 2

5.71 Mb

X65x Series

User's Guide

November 2012	www.lexmark.com

Machine type(s):

7462

Model(s):

0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436

Contents	2
Contents
Safety information.......................................................................................	7
Learning about the printer...........................................................................	9
Finding information about the printer......................................................................................................	9
Printer configurations.............................................................................................................................	10
Selecting a location for the printer..........................................................................................................	11
Basic functions of the scanner.................................................................................................................	12
Understanding the ADF and scanner glass..............................................................................................	12
Understanding the printer control panel................................................................................................	13
Understanding the home screen.............................................................................................................	14
Using the touch-screen buttons..............................................................................................................	16
Additional printer setup.............................................................................	20
Installing internal options........................................................................................................................	20
Attaching cables......................................................................................................................................	38
Verifying printer setup............................................................................................................................	39
Setting up the printer software...............................................................................................................	40
Setting up wireless printing.....................................................................................................................	42
Installing the printer on an Ethernet network........................................................................................	47
Changing port settings after installing a new network Internal Solutions Port......................................	50
Setting up serial printing.........................................................................................................................	51
Setting up the printer to fax....................................................................................................................	53
Loading paper and specialty media............................................................	64
Setting the Paper Size and Paper Type....................................................................................................	64
Configuring Universal paper settings......................................................................................................	64
Loading the standard or optional 250 sheet or 550 sheet tray..............................................................	65
Loading the 2000 sheet tray...................................................................................................................	68
Loading the multipurpose feeder............................................................................................................	72
Loading the envelope feeder..................................................................................................................	74
Linking and unlinking trays......................................................................................................................	75
Paper and specialty media guidelines.........................................................	78
Paper guidelines......................................................................................................................................	78
Supported paper sizes, types, and weights.............................................................................................	81

Contents

Printing......................................................................................................	85
Printing a document................................................................................................................................	85
Printing on specialty media.....................................................................................................................	85
Printing confidential and other held jobs................................................................................................	88
Printing from a mobile device.................................................................................................................	90
Printing from a flash drive.......................................................................................................................	90
Printing information pages......................................................................................................................	91
Canceling a print job................................................................................................................................	92
Copying......................................................................................................	93
Making copies.........................................................................................................................................	93
Copying photos........................................................................................................................................	94
Copying on specialty media.....................................................................................................................	94
Customizing copy settings.......................................................................................................................	95
Job interrupt..........................................................................................................................................	101
Placing information on copies...............................................................................................................	101
Canceling a copy job..............................................................................................................................	102
Understanding the copy screens and options.......................................................................................	102
Improving copy quality..........................................................................................................................	105
E-mailing..................................................................................................	106
Getting ready to e-mail.........................................................................................................................	106
Creating an e-mail shortcut...................................................................................................................	107
E-mailing a document............................................................................................................................	108
Customizing e-mail settings...................................................................................................................	109
Canceling an e-mail...............................................................................................................................	110
Understanding e-mail options...............................................................................................................	110
Faxing......................................................................................................	113
Sending a fax.........................................................................................................................................	113
Creating shortcuts.................................................................................................................................	114
Using shortcuts and the address book..................................................................................................	115
Customizing fax settings........................................................................................................................	116
Canceling an outgoing fax.....................................................................................................................	118
Understanding fax options....................................................................................................................	118
Improving fax quality.............................................................................................................................	120

Contents	4
Holding and forwarding faxes...............................................................................................................	120
Scanning to an FTP address......................................................................	122
Scanning to an FTP address...................................................................................................................	122
Creating shortcuts.................................................................................................................................	123
Understanding FTP options...................................................................................................................	124
Improving FTP quality............................................................................................................................	126
Scanning to a computer or flash drive......................................................	127
Scanning to a computer........................................................................................................................	127
Scanning to a flash drive........................................................................................................................	128
Understanding scan profile options......................................................................................................	128
Improving scan quality..........................................................................................................................	130
Clearing jams............................................................................................	131
Avoiding jams........................................................................................................................................	131
Understanding jam numbers and locations..........................................................................................	132
200 and 201 paper jams........................................................................................................................	132
202 paper jam.......................................................................................................................................	134
230–239 paper jams..............................................................................................................................	135
240–249 paper jams..............................................................................................................................	136
250 paper jam.......................................................................................................................................	137
260 paper jam.......................................................................................................................................	138
270–279 paper jams..............................................................................................................................	138
280–282 paper jams..............................................................................................................................	138
283 staple jams.....................................................................................................................................	139
290–294 paper jams..............................................................................................................................	141
Understanding printer menus...................................................................	143
Menus list..............................................................................................................................................	143
Paper menu...........................................................................................................................................	144
Reports menu........................................................................................................................................	156
Network/Ports menu.............................................................................................................................	158
Security menu.......................................................................................................................................	172
Settings menu........................................................................................................................................	176
Help menu.............................................................................................................................................	222

Contents

Understanding printer messages..............................................................	223
List of status and error messages..........................................................................................................	223
Maintaining the printer............................................................................	242
Cleaning the exterior of the printer......................................................................................................	242
Cleaning the scanner glass....................................................................................................................	242
Adjusting scanner registration..............................................................................................................	243
Storing supplies.....................................................................................................................................	244
Conserving supplies...............................................................................................................................	245
Checking the status of supplies.............................................................................................................	245
Ordering supplies..................................................................................................................................	246
Recycling Lexmark products..................................................................................................................	249
Moving the printer................................................................................................................................	249
Administrative support............................................................................	251
Finding advanced networking and administrator information.............................................................	251
Using the Embedded Web Server.........................................................................................................	251
Checking the device status....................................................................................................................	251
Setting up e mail alerts.........................................................................................................................	251
Viewing reports.....................................................................................................................................	252
Adjusting the brightness of the display.................................................................................................	252
Adjusting Power Saver..........................................................................................................................	253
Restoring the factory default settings...................................................................................................	253
Troubleshooting.......................................................................................	255
Solving basic printer problems..............................................................................................................	255
Printer control panel display is blank or displays only diamonds..........................................................	255
Solving printing problems.....................................................................................................................	255
Solving copy problems..........................................................................................................................	259
Solving scanner problems.....................................................................................................................	261
Solving fax problems.............................................................................................................................	263
Solving option problems........................................................................................................................	267
Solving paper feed problems.................................................................................................................	270
Solving print quality problems..............................................................................................................	271
Embedded Web Server does not open.................................................................................................	282
Contacting customer support................................................................................................................	282

Contents

Notices.....................................................................................................	284
Product information..............................................................................................................................	284
Edition notice........................................................................................................................................	284
Power consumption..............................................................................................................................	288
Index........................................................................................................	301

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

Use care when you replace a lithium battery.

CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

•Disconnect all cords and cables from the printer before moving it.

•Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Use only the telecommunications (RJ 11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.

Safety information

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

SAVE THESE INSTRUCTIONS.

Learning about the printer

Learning about theprinter

Finding information about the printer

What are you looking for?		Find it here

Initial setup instructions:		Setup documentation—The setup documentation came
•	Connecting the printer	with the printer and is also available on the Lexmark Web
• Installing the printer software		site at http://support.lexmark.com.
• Installing the printer software

Additional setup and instructions for using the printer:		User's Guide and Quick Reference Guide—The guides are
• Selecting and storing paper and specialty media		available on the Software and Documentation CD.
•	Loading paper	For updates, visit our Web site at
•	Loading paper	http://support.lexmark.com.
•	Configuring printer settings	http://support.lexmark.com.
•	Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems

Instructions for:		Networking Guide—Open the Software and
• Connecting the printer to an Ethernet network		Documentation CD, and then look for Printer and
• Troubleshooting printer connection problems		Software Documentation under the Pubs folder. From
• Troubleshooting printer connection problems		the list of publications, click the Networking Guide link.
		the list of publications, click the Networking Guide link.

Help using the printer software		Windows or Mac Help—Open a printer software program
		or application, and then click Help.
		Click ? to view context sensitive information.
		Notes:
		• Help is automatically installed with the printer
		software.
		• The printer software is located in the printer
		program folder or on the desktop, depending on
		your operating system.

Learning about the printer				10

	What are you looking for?		Find it here

	The latest supplemental information, updates, and customer		Lexmark Support Web site—
	support:		http://support.lexmark.com
	•	Documentation	Note: Select your country or region, and then select
	•	Driver downloads	your product to view the appropriate support site.
	•	Live chat support	Support telephone numbers and hours of operation for
	•	E mail support	your country or region can be found on the Support Web
	•	E mail support	site or on the printed warranty that came with your
	•	Voice support	printer.
			Record the following information (located on the store
			receipt and at the back of the printer), and have it ready
			when you contact customer support so that they may
			serve you faster:
			•	Machine Type number
			•	Serial number
			•	Date purchased
			•	Store where purchased

	Warranty information		Warranty information varies by country or region:
			• In the US—See the Statement of Limited Warranty
				included with this printer, or at
				http://support.lexmark.com.
			• In other countries and regions—See the printed
				warranty that came with your printer.

Printer configurations

Note: Printer configuration may vary depending on your printer model.

Basic models

3 2

Learning about the printer

1 Automatic Document Feeder (ADF)

2Printer control panel

3Standard exit bin

4Multipurpose feeder

5550-sheet tray (Tray 1)

6550-sheet tray (Tray 2)

7 Optional output bin

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to:

•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.

•Provide a flat, sturdy, and stable surface.

•Keep the printer:

–Away from the direct airflow of air conditioners, heaters, or ventilators

–Free from direct sunlight, humidity extremes, or temperature fluctuations

–Clean, dry, and free of dust

•Allow the following recommended amount of space around the printer for proper ventilation:

		3
		2
		1
1	Right Side	20 cm (8 in.)
2	Left Side	31 cm (12 in.)
3	Front	51 cm (20 in.)
4	Rear	20 cm (8 in.)
5	Top	31 cm (12 in.)

5	5

Learning about the printer

Basic functions of the scanner

The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:

•Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.

•Send a fax using the printer control panel.

•Send a fax to multiple fax destinations at the same time.

•Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.

•Scan documents and send them to another printer (PDF by way of FTP).

Understanding the ADF and scanner glass

Automatic Document Feeder (ADF)	Scanner glass

Use the ADF for multiple page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings or lightweight carbonless forms).

You can use the ADF or the scanner glass to scan documents.

Using the ADF

The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF:

•Load the document into the ADF faceup, short edge first.

•Load up to 75 sheets of plain paper in the ADF input tray.

•Scan sizes from 76.2 x 139.4 mm (3.0 x 5.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).

•Scan documents with mixed page sizes (letter and legal).

•Scan media weights from 52 to 120 g/m2 (14 to 32 lb).

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)

into the ADF. Place these items on the scanner glass.

Learning about the printer

Using the scanner glass

The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:

•Place a document facedown on the scanner glass in the upper left corner.

•Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).

•Copy books up to 25.3 mm (1 in.) thick.

Understanding the printer control panel

1	2	3
	ABC	DEF
4	5	6
GHI	JKL	MNO
7	8	9
PQRS	TUV	WXYZ
*	0	#
*

3 4

						5
				8	7	6
				8	7
Item			Description
1	Display		View scanning, copying, faxing, and printing options as well as status and error messages.
2	Keypad		Enter numbers or symbols on the display.
	1	2	3
		ABC	DEF
	4	5	6
	GHI	JKL	MNO
	7	8	9
	PQRS	TUV	WXYZ
	*	0	#
3	Dial Pause		• Press	to cause a twoor three-second dial pause in a fax number. In the Fax To field, a
			Dial Pause is represented by a comma (,).

•From the home screen, press to redial a fax number.

•The button functions only within the Fax menu or with fax functions. When outside of the Fax menu, fax function, or home screen, pressing causes an error beep.

Learning about the printer						14

Item		Description

4	Back	In the Copy menu, press		to delete the right-most digit of the value in the Copy Count. The
		default value of 1 appears if the entire number is deleted by pressing				numerous times.
		In the Fax Destination List, press			to delete the right-most digit of a number entered
		manually. You can also press		to delete an entire shortcut entry. Once an entire line is
		deleted, another press of		causes the cursor to move up one line.
		In the E-mail Destination List, press			to delete the character to the left of the cursor. If the
		character is in a shortcut, then the shortcut is deleted.

5	Home	Press	to return to the home screen.

6	Start	• Press	to initiate the current job indicated on the display.

•From the home screen, press to start a copy job with the default settings.

•If pressed while a job is scanning, the button has no effect.

Indicator light

Indicates the printer status:

•Off—The power is off.

•Blinking green—The printer is warming up, processing data, or printing.

•Solid green—The printer is on, but idle.

•Blinking red—Operator intervention is needed.

8	Stop	Stops all printer activity
		A list of options is offered once Stopped appears on the display.

Understanding the home screen

After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.

Ready

Touch any button to begin.

Learning about the printer

Display item		Description

1	Copy	Opens the Copy menus
		Note: From the home screen, you can also access the Copy menus by pressing a number on
		the keypad.

2	E-mail	Opens the E-mail menus

3	Menus	Opens the menus. These menus are available only when the printer is in the Ready state.

4	FTP	Opens the File Transfer Protocol (FTP) menus
		Note: This function must be set up by your system support person. Once it is set up, it
		appears as a display item.

5	Status message bar	• Shows the current printer status such as Ready or Busy.
		• Shows printer conditions such as Toner Low.
		• Shows intervention messages to give instructions on what you should do so the printer can
		continue processing, such as Close door or Insert print cartridge.

6	Status/Supplies	Appears on the display whenever the printer status includes a message requiring intervention.
		Touch it to access the messages screen for more information on the message, including how
		to clear it.

7	Tips	All menus have a Tips button. Tips is a context-sensitive Help feature within the display touch
		screens.

8	Fax	Opens the Fax menus

Other buttons that may appear on the home screen:

	Display item	Function

	Release Held Faxes	If this button is shown, then there are held faxes with a scheduled hold
		time previously set. To access the list of held faxes, touch this button.

	Search Held Jobs	Searches on any of the following items and returns search results:
		• User names for held or confidential print jobs
		• Job names for held jobs, excluding confidential print jobs
		• Profile names
		• Bookmark container or job names
		• USB container or job names for supported extensions only

	Held Jobs	Opens a screen containing all the held jobs

	Lock Device	This button appears on the screen when the printer is unlocked and
		Device Lockout Personal Identification Number (PIN) has been set.
		Touching this button opens a PIN entry screen. Entering the correct
		PIN locks the printer control panel (touch screen and hard buttons).

	Unlock Device	This button appears on the screen when the printer is locked. The
		printer control panel buttons and shortcuts cannot be used while it
		appears.
		Touching this button opens a PIN entry screen. Entering the correct
		PIN unlocks the printer control panel (touch screen and hard buttons).

Learning about the printer	16

Display item	Function

Cancel Jobs	Opens the Cancel Jobs screen. The Cancel Jobs screen shows three
	headings: Print, Fax, and Network.
	The following items are available under the Print, Fax, and Network
	headings:

•Print job

•Copy job

•Fax profile

•FTP

•E-mail send

Each heading has a list of jobs shown in a column under it which can show only three jobs per screen. Each job appears as a button which you can touch to access information about the job. If more than three jobs exist in a column, then an arrow appears enabling you to scroll through the jobs.

Using the touch-screen buttons

Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.

Sample touch screen

Button	Function
Home	Returns to the home screen
Scroll down	Opens a drop down list

Learning about the printer			17

	Button	Function

	Left scroll decrease	Scrolls to another value in decreasing order

	Right scroll increase	Scrolls to another value in increasing order

	Left arrow	Scrolls left

	Right arrow	Scrolls right

	Submit	Saves a value as the new user default setting

	Back	Navigates back to the previous screen

Other touch-screen buttons

	Button	Function

	Down arrow	Moves down to the next screen

	Up arrow	Moves up to the next screen

	Unselected radio button	This is an unselected radio button. The radio button is gray to show it is unselected.

Learning about the printer	18

Button	Function

Selected radio button	This is a selected radio button. The radio button is blue to show it is selected.

Cancel Jobs	Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print,
	Fax, and Network.
	The following items are available under the Print, Fax, and Network headings:
	•	Print job
	•	Copy job
	•	Fax profile
	•	FTP
	•	E-mail send
	Each heading has a list of jobs shown in a column under it which can show only three
	jobs per screen. Each job appears as a button which you can touch to access
	information about the job. If more than three jobs exist in a column, then an arrow
	appears enabling you to scroll through the jobs.

Continue	Touch this button when more changes need to be made for a job or after clearing
	a paper jam.

Cancel	•	Cancels an action or a selection
	•	Cancels out of a screen and returns to the previous screen

Select		Selects a menu or menu item

Learning about the printer

Features

	Feature	Description

	Menu trail line:	A Menu trail line is located at the top of each menu screen. This feature acts as a
	Menus > Settings > Copy Settings >	trail, showing the path taken to arrive at the current menu. It gives the exact location
	Menus > Settings > Copy Settings >	within the menus.
	Number of Copies	within the menus.
	Number of Copies
		Touch any of the underlined words to return to that menu or menu item.
		The Number of Copies is not underlined since this is the current screen. If you touch
		an underlined word on the Number of Copies screen before the Number of Copies
		is set and saved, then the selection is not saved, and it does not become the user
		default setting.

	Attendance message alert	If an attendance message occurs which closes a function, such as copy or fax, then
		a solid red dot appears over the function button on the home screen. This indicates
		that an attendance message exists.

Additional printer setup

Installing internal options

You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal.

Available internal options

•Memory cards

–Printer memory

–Flash memory

–Fonts

•Firmware cards

–Bar Code and Forms

–IPDS and SCS/TNe

–PrintCryptionTM

–PRESCRIBE

•Printer hard disk

•LexmarkTM Internal Solutions Ports (ISP)

–RS-232-C Serial ISP

–Parallel 1284-B ISP

–MarkNetTM N8150802.11 b/g/n Wireless ISP

–MarkNet N8130 10/100 Fiber ISP

–MarkNet N8120 10/100/1000 Ethernet ISP

•MarkNet N8110 V-34 Fax Card

Additional printer setup

Accessing the system board to install internal options

Note: This operation requires a flathead screwdriver.

1 Open the system board door.

2 Loosen the screw(s) on the system board cover.

Additional printer setup

3 Remove the system board cover.

4 Use the illustration below to locate the appropriate connector.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

	1
	2
4	3

1 Firmware and flash memory card connectors

2Memory card connector

3Lexmark Internal Solutions Port or printer hard disk connector

4 Fax card connector

Additional printer setup

Installing a memory card

Note: This task requires a flathead screwdriver.

An optional memory card can be purchased separately and attached to the system board. To install the memory card:

1 Access the system board.

2 Unpack the memory card.

Note: Avoid touching the connection points along the edge of the card.

3Open the memory card connector latches.

4Align the notches on the memory card with the ridges on the connector.

Additional printer setup

1 Notches

2 Ridges

5Push the memory card straight into the connector until it snaps into place.

6Replace the system board cover and close the system board door.

Installing a flash memory or firmware card

Note: This task requires a flathead screwdriver.

The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.

1 Access the system board.

2 Unpack the card.

Note: Avoid touching any electrical components on the card.

Additional printer setup

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.

1 Plastic pins

2 Metal pins

4 Push the card firmly into place.

Notes:

•The entire length of the connector on the card must touch and be flush against the system board.

•Be careful not to damage the connectors.

Additional printer setup

5 Replace the system board cover and close the system board door.

Installing an Internal Solutions Port

The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options.

Note: This operation requires a flathead screwdriver.

1 Access the system board.

2 Unpack the ISP and plastic tee.

Note: Avoid touching the components on the card.

Additional printer setup

3 Locate the appropriate connector on the system board.

Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk:

aUnplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.

b Remove the screws holding the printer hard disk in place.

Additional printer setup

c Remove the printer hard disk by pulling it upward to unseat the standoffs.

dRemove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside.

Additional printer setup

4 Remove the metal cover from the ISP opening.

5Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.

Additional printer setup

6Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage.

7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.

8Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time.

Additional printer setup

9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.

10 Tighten the long thumbscrew.

Note: Do not overtighten the thumbscrew.

11Insert the plug of the ISP interface cable into the receptacle of the system board.

Note: The plugs and receptacles are color coded.

12If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see “Installing a printer hard disk” on page 32.

Additional printer setup

13 Replace the system board cover and close the system board door.

Installing a printer hard disk

The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP).

Note: This operation requires a flathead screwdriver.

1 Access the system board.

2 Unpack the printer hard disk.

Note: Avoid touching the components on the card.

Additional printer setup

3 Locate the appropriate connector on the system board.

Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP:

aUsing a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.

bAlign the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place.

Additional printer setup

c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.

Note: The plugs and receptacles are color coded.

To install a printer hard disk directly onto the system board:

aAlign the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.

Additional printer setup

b Attach the two provided screws to secure the printer hard disk mounting bracket.

c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.

Note: The plugs and receptacles are color coded.

4 Replace the system board cover and close the system board door.

Additional printer setup

Installing a fax card

Note: This task requires a flathead screwdriver.

1 Access the system board.

2Unpack the fax card.

3Remove the metal cover from the fax card opening.

Additional printer setup

4 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket.

Additional printer setup

5 Insert the plug of the fax card interface cable into the receptacle of the system board.

6 Replace the system board cover and close the system board door.

Attaching cables

Connect the printer to the computer using a USB cable or Ethernet cable.

Be sure to match the following:

•The USB symbol on the cable with the USB symbol on the printer

•The appropriate Ethernet cable to the Ethernet port

Additional printer setup

1 USB port

2 Ethernet port

Verifying printer setup

Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: .

•Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.

•Network setup page—If your printer is a network model and is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.

Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings. Once you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 253.

1Make sure the printer is on and Ready appears.

2On the home screen, touch .

Additional printer setup

3Touch Reports.

4Touch Menu Settings Page.

The menu settings page prints and the printer returns to the home screen.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1Make sure the printer is on and Ready appears.

2On the home screen, touch .

3Touch Reports.

4Touch Network Setup Page.

The network setup page prints and the printer returns to the home screen.

5Check the first section on the network setup page, and confirm that Status is “Connected.”

If Status is “Not Connected,” the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.

Setting up the printer software

Installing the printer software

Notes:

•If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first.

•Close all open software programs before installing the printer software.

1Obtain a copy of the software installer package.

•From the Software and Documentation CD that came with your printer.

•From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2Double click the software installer package. Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe > OK.

Additional printer setup

In Windows 7 or earlier

aClick or click Start, and then click Run.

bIn the Start Search or Run dialog, type D:\setup.exe.

cPress Enter, or click OK.

In Macintosh

Click the CD icon on the desktop.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Updating available options in the printer driver

When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

aClick or click Start, and then click Run.

bIn the Start Search or Run dialog, type control printers.

cPress Enter, or click OK.

2Depending on your device, do either of the following:

•Press and hold the printer you want to update.

•Right click the printer you want to update.

3From the menu that appears, do either of the following:

•For Windows 7 or later, select Printer properties.

•For earlier versions, select Properties.

4Click the Configuration tab.

5Do either of the following:

•Click Update Now Ask Printer.

•Under Configuration Options, manually add any installed hardware options.

6Click Apply.

Additional printer setup

For Macintosh users

1From the Apple menu, navigate to either of the following:

•System Preferences > Print & Scan > select your printer > Options & Supplies > Driver

•System Preferences > Print & Fax > select your printer > Options & Supplies > Driver

2Add any installed hardware options, and then click OK.

Setting up wireless printing

Preparing to set up the printer on a wireless network

Notes:

•Make sure your access point (wireless router) is turned on and is working properly.

•Do not connect the installation or network cables until prompted to do so by the setup software.

Make sure you have the following information before setting up the printer on a wireless network:

•SSID—The SSID is also referred to as the network name.

•Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

•Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

•Security Method—There are four basic options for Security Method:

–WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

–WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

–802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

•Authentication type

•Inner authentication type

•802.1X user name and password

•Certificates

–No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: Using an unsecured wireless network is not recommended.

Notes:

–If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the

Additional printer setup

security information for your network, then see the documentation that came with the access point or contact your system support person.

–To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Installing the printer on a wireless network (Windows)

Before installing the printer on a wireless network, make sure:

•Your wireless network is set up and is working properly.

•The computer you are using is connected to the same wireless network where you want to set up the printer.

1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Note: Make sure the printer and the computer are fully on and ready.

Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.

2Obtain a copy of the software installer package.

•From the Software and Documentation CD that came with your printer.

•From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

3Double click the software installer package. Wait for the installation dialog to appear.

Additional printer setup

If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier

aClick or click Start, and then click Run.

bIn the Start Search or Run dialog, type D:\setup.exe.

cPress Enter or click OK.

Note: D is the letter of your CD or DVD drive.

4Click Install, and then follow the instructions on the computer screen.

5Select Wireless connection when asked to choose a connection type.

6From the Wireless Configuration dialog, select Guided Setup (Recommended).

Note: Choose Advanced Setup only if you want to customize your installation.

7Temporarily connect a USB cable between the computer on the wireless network and the printer.

Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.

8 Follow the instructions on the computer screen.

Note: For more information on allowing other computers on the network to use the wireless printer, see the

Networking Guide.

Installing the printer on a wireless network (Macintosh)

Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.

Prepare to configure the printer

1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Additional printer setup

2 Locate the printer MAC address.

aFrom the printer control panel, navigate to:

> Reports > > Network Setup Page > or

> Reports > Network Setup Page

bIn the Standard Network Card section, look for UAA (MAC).

Note: You will need this information later.

Enter the printer information

1Access the AirPort options:

In Mac OS X version 10.5 or later

From the Apple menu, navigate to either of the following:

•System Preferences > Network > Wi Fi

•System Preferences > Network > AirPort

In Mac OS X version 10.4

From the Finder, navigate to:

Applications > Internet Connect > AirPort

2From the Network Name pop up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC address located on the MAC address sheet.

3Open a Web browser.

4From the Bookmarks menu, select Show or Show All Bookmarks.

Additional printer setup

5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double click the printer name.

Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.

6 From the Embedded Web Server, navigate to the location of the wireless settings information.

Configure the printer for wireless access

1Type the network name (SSID) in the appropriate field.

2Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).

3Select the type of security you want to use to protect the wireless network.

4Enter the security information necessary for the printer to connect to the wireless network.

5Click Submit.

6Open the AirPort application on the computer:

In Mac OS X version 10.5 or later

From the Apple menu, navigate to either of the following:

•System Preferences > Network > Wi Fi

•System Preferences > Network > AirPort

In Mac OS X version 10.4

From the Finder, navigate to:

Applications > Internet Connect > AirPort

7 From the Network pop up menu, select the name of the wireless network.

Configure your computer to use the printer wirelessly

To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in the Printer Setup Utility or Print Center.

1 Install a printer driver file on the computer:

aObtain a copy of the software installer package.

•From the Software and Documentation CD that came with your printer.

•From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

bDouble click the installer package for the printer.

cFollow the instructions on the computer screen.

dSelect a destination, and then click Continue.

eFrom the Easy Install screen, click Install.

fType the user password, and then click OK.

All necessary applications are installed in the computer.

Click Close when the installation is complete.

2Add the printer: a For IP printing:

Additional printer setup

In Mac OS X version 10.5 or later

1From the Apple menu, navigate to either of the following:

•System Preferences > Print & Scan

•System Preferences > Print & Fax

2Click +.

3If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.

4Click the IP tab.

5Type the IP address of the printer in the address field, and then click Add.

In Mac OS X version 10.4

1From the Finder, navigate to:

Applications > Utilities

2Double click Printer Setup Utility or Print Center.

3From the Printer List, choose Add, and then click IP Printer.

4Type the IP address of the printer in the address field, and then click Add.

bFor AppleTalk printing:

Notes:

•Make sure AppleTalk is activated on your printer.

•This feature is supported only in Mac OS X version 10.5 or earlier.

In Mac OS X version 10.5

1From the Apple menu, navigate to:

System Preferences > Print & Fax

2Click +, and then navigate to:

AppleTalk > select the printer from the list > Add

In Mac OS X version 10.4

1From the Finder, navigate to:

Applications > Utilities

2Double click Printer Setup Utility or Print Center.

3From the Printer List, click Add.

4Click Default Browser tab > More Printers.

5From the first pop up menu, select AppleTalk.

6From the second pop up menu, select Local AppleTalk Zone.

7Select the printer from the list, and then click Add.

Installing the printer on an Ethernet network

Note: Make sure you have completed the initial setup of the printer.

Additional printer setup

For Windows users

1Obtain a copy of the software installer package.

•From the Software and Documentation CD that came with your printer.

•From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2Double click the software installer package. Wait for the installation dialog to appear.

If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier

aClick or click Start, and then click Run.

bIn the Start Search or Run dialog, type D:\setup.exe.

cPress Enter or click OK.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options >

Administrator Tools.

4Select Ethernet connection, and then click Continue.

5Attach the Ethernet cable when instructed to do so.

6Select the printer from the list, and then click Continue.

Note: If the configured printer does not appear in the list, then click Modify Search.

7 Follow the instructions on the computer screen.

For Macintosh users

1Allow the network DHCP server to assign an IP address to the printer.

2Obtain the printer IP address either:

•From the printer control panel

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.

aDouble click the installer package for the printer.

bFollow the instructions on the computer screen.

Additional printer setup

c Select a destination, and then click Continue.

dFrom the Easy Install screen, click Install.

eType the user password, and then click OK.

All the necessary applications are installed on the computer.

f Click Close when the installation is complete.

4Add the printer.

•For IP printing:

In Mac OS X version 10.5 or later

a From the Apple menu, navigate to either of the following:

–System Preferences > Print & Scan

–System Preferences > Print & Fax

b Click +.

c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.

dClick the IP tab.

eType the printer IP address in the address field, and then click Add.

In Mac OS X version 10.4 or earlier

aFrom the Finder, navigate to:

Applications > Utilities

bDouble click Printer Setup Utility or Print Center.

cFrom the printer list, click Add, and then click IP Printer.

dType the scanner IP address in the address field, and then click Add.

•For AppleTalk printing:

Notes:

–Make sure AppleTalk is activated on your printer.

–This feature is supported only in Mac OS X version 10.5 or earlier.

In Mac OS X version 10.5

aFrom the Apple menu, navigate to:

System Preferences > Print & Fax

bClick +, and then navigate to: AppleTalk > select your printer > Add

In Mac OS X version 10.4 or earlier

aFrom the Finder, navigate to:

Applications > Utilities

bDouble click Printer Setup Utility or Print Center.

cFrom the printer list, click Add.

dClick Default Browser tab > More Printers.

eFrom the first pop up menu, select AppleTalk.

Additional printer setup

f From the second pop up menu, select Local AppleTalk Zone. g Select the device from the list, and then click Add.

Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more information, contact your system support person.

Changing port settings after installing a new network Internal Solutions Port

When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.

Notes:

•If the printer has a static IP address, then you do not need to make any changes to the computer configurations.

•If the computers are configured to use the network name, instead of an IP address, then you do not need to make any changes to your computer configurations.

•If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the printer, and then turn it back on.

•Only one network connection is active at a time. To switch between Ethernet and wireless connection types, turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch to a wireless connection), and then turn the printer back on.

For Windows users

1Open a Web browser, and then type the printer IP address in the address field.

Notes:

•View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Open the printers folder.

In Windows 8

From the Search charm, type Run and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

aClick , or click Start and then click Run.

bIn the Start Search or Run dialog, type control printers.

cPress Enter, or click OK.

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