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ThinkStationP900
UserGuide
MachineTypes:30A4and30A5
Page 2

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read
thisfirst:Importantsafetyinformation”onpagev
andAppendixE“Notices”onpage161.
FourthEdition(August2016)
©CopyrightLenovo2014,2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
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Contents
Readthisfirst:Importantsafety
information...............v
Beforeusingthismanual............v
Serviceandupgrades.............v
Staticelectricityprevention...........vi
Powercordsandpoweradapters........vi
Extensioncordsandrelateddevices......vii
Plugsandoutlets..............vii
Externaldevices..............vii
Heatandproductventilation.........vii
Operatingenvironment...........viii
Lasercompliancestatement.........viii
Powersupplystatement............ix
Cleaningandmaintenance...........ix
Chapter1.Productoverview......1
Locations..................1
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer........2
Locatingconnectorsontherearofyour
computer................3
Locatingcomponents...........4
Locatingpartsonthesystemboard.....5
Locatinginternaldrives..........7
Locatingthemachinetypeandmodellabel..9
Features..................9
Specifications...............13
Lenovoprograms.............13
Accessingaprogramonyourcomputer...13
AnintroductiontoLenovoprograms....14
Chapter2.Usingyourcomputer...17
Registeringyourcomputer..........17
UsingWindowsshortcutkeys.........17
Usingthewheelmouse...........18
Managingpower..............18
Advancedconfigurationandpowerinterface
(ACPI)BIOS..............18
AutomaticPower-onfeatures.......18
Settingthecomputervolume.........19
Usingadisc................19
Usingtheopticaldrive..........19
Handlingandstoringadisc........19
Playingandremovingadisc.......20
Recordingadisc............20
NavigatingamongscreensontheWindows8.1
operatingsystem..............20
AccessingControlPanelontheWindows8.1
operatingsystem..............22
Frequentlyaskedquestions.........22
Chapter3.Y ouandyourcomputer..25
Accessibilityandcomfort..........25
Arrangingyourworkspace........25
Comfort...............25
Glareandlighting............26
Aircirculation.............26
Electricaloutletsandcablelengths.....26
Accessibilityinformation.........26
Movingyourcomputertoanothercountryor
region..................29
Chapter4.Security..........31
Securityfeatures..............31
Lockingthecomputercover.........31
AttachingaKensington-stylecablelock.....33
UsingpasswordsandWindowsaccounts....33
Usingfingerprintauthentication........34
Usingandunderstandingfirewalls.......34
Protectingdataagainstviruses........34
Chapter5.Advancedconfiguration..35
UsingtheSetupUtilityprogram........35
StartingtheSetupUtilityprogram.....35
Viewingandchangingsettings......35
UsingBIOSpasswords.........36
Enablingordisablingadevice.......37
Selectingastartupdevice........38
EnablingErPLPScompliancemode....38
ExitingtheSetupUtilityprogram......39
UpdatingorrecoveringtheBIOS.......39
BIOSlevels..............39
Usingsystemprograms.........40
ChangingtheBIOSsettingsbeforeinstallinga
newoperatingsystem..........40
UpdatingtheBIOS...........40
RecoveringfromaBIOSupdatefailure...41
ConfiguringRAID..............41
ConfiguringRAIDwithIntelRSTe......41
QuickRAIDsetupusingtheLSIMegaRAID
BIOSconfigurationutility........44
Chapter6.Preventingproblems...47
Keepingyourcomputercurrent........47
Gettingthelatestsystemupdates.....47
©CopyrightLenovo2014,2016
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Cleaningandmaintenance..........47
Basics................47
Cleaningyourcomputer.........48
Goodmaintenancepractices.......49
Movingyourcomputer...........49
Chapter7.T roubleshootingand
diagnostics..............51
Basictroubleshooting............51
Troubleshootingprocedure..........52
Troubleshooting..............52
Audioproblems............53
CDproblems.............53
DVDproblems.............54
Intermittentproblems..........55
Harddiskdriveproblems.........55
Problemswiththekeyboardormouse...56
Monitorproblems............56
Networkingproblems..........57
Ihaveconnectedanoptiontomycomputer,
butitdoesnotwork...........59
Performanceandlockupproblems.....59
Theprinterdoesnotwork........60
Serialconnectorcannotbeaccessed....60
Softwareproblems...........61
MyUSBconnectorscannotbeaccessed..61
Diagnostics................62
LenovoSolutionCenter.........62
Hardwarediagnostics..........62
Chapter8.Recoveryinformation...65
RecoveryinformationfortheWindows7operating
system..................65
Creatingandusingrecoverymedia.....65
Performingbackupandrecoveryoperations.66
Creatingandusingarescuemedium....68
Reinstallingprogramsanddevicedrivers..68
Solvingrecoveryproblems........70
RecoveryinformationfortheWindows8.1
operatingsystem..............70
Refreshingyourcomputer........70
Resettingyourcomputertothefactory-default
settings................70
Usingtheadvancedstartupoptions....71
RecoveringyouroperatingsystemifWindows
8.1failstostart.............71
RecoveryinformationfortheWindows10operating
system..................71
Installingorreplacinghardware........73
Installingexternaloptions........73
Removingthecomputercover.......73
Installingorreplacinganinternalstorage
drive.................74
Replacingthecoverpresenceswitch(intrusion
switch)................88
Removingandreinstallingthedirectcooling
airbaffle...............90
Removingandinstallingadeviceinanoptical
drivebay...............92
Installingorreplacingadeviceinthe5.25-inch
flexmodule..............94
Removingandreinstallingthemulti-function
brackets...............101
Replacingthefrontfanassemblies.....103
Replacingthepowersupplyassembly...105
Replacingthebattery..........107
Installingorreplacingaflexadapter....108
InstallingorreplacingaPCIcard......111
Installingorreplacingafull-lengthPCIExpress
card.................119
Installingorreplacingthesupercapacitor
module................124
Installingorreplacingamemorymodule...127
Replacingtheheatsinkandfanassemblies..129
Replacingtherearfanassembly......131
ReplacingtheWi-Fiunits.........132
InstallingorremovingtheWi-Fiantenna...138
Replacingthekeyboardormouse.....139
Completingthepartsreplacement.....140
Chapter10.Gettinginformation,help,
andservice.............143
Informationresources............143
LenovoThinkVantageTools........143
Windowshelpsystem..........143
SafetyandWarranty...........143
LenovoWebsite............143
LenovoSupportWebsite.........144
Helpandservice..............144
Usingthedocumentationanddiagnostic
program...............144
Callingforservice............144
Usingotherservices..........145
Purchasingadditionalservices......145
Chapter11.Systemmemory
speed................147
Chapter9.Installingorreplacing
hardware...............73
Handlingstatic-sensitivedevices.......73
iiThinkStationP900UserGuide
AppendixA.Regulatory
information.............149
Exportclassificationnotice..........149
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Electronicemissionsnotices.........149
FederalCommunicationsCommission
DeclarationofConformity........149
Eurasiancompliancemark..........151
Brazilaudionotice.............151
Mexicowireless-radiocomplianceinformation..151
Additionalregulatoryinformation.......151
AppendixB.WEEEandrecycling
information.............153
ImportantWEEEinformation.........153
RecyclinginformationforJapan........153
RecyclinginformationforBrazil........154
BatteryrecyclinginformationforTaiwan.....154
BatteryrecyclinginformationfortheEuropean
Union..................155
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS)....157
EuropeanUnionRoHS...........157
ChinaRoHS................157
TurkishRoHS...............157
UkraineRoHS...............158
IndiaRoHS................158
TaiwanRoHS...............158
AppendixD.ENERGYSTARmodel
information.............159
AppendixE.Notices.........161
Trademarks................162
Index.................163
©CopyrightLenovo2014,2016
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ivThinkStationP900UserGuide
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Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.
Beforeusingthismanual
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct.
IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionfromtheLenovo
SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional
languages.
®
SupportWebsiteathttp://www.lenovo.com/support.TheLenovo
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure
thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formoreinformation
onCRUs,refertoChapter9“Installingorreplacinghardware”onpage73
concerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
.Ifyouhaveanyquestionsor
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
©CopyrightLenovo2014,2016
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Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
,orbetter.For
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Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Externaldevices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile
thecomputerpowerison;otherwise,youmightdamageyourcomputer.T oavoidpossibledamageto
attacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.
Heatandproductventilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Y our
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
©CopyrightLenovo2014,2016
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Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating
yourcomputerwithintwofeetofhigh-trafficareas.Ifyoumustoperateyourcomputerinornearahigh-traffic
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.
Operatingenvironment
Theoptimalenvironmentinwhichtouseyourcomputeris10°C–35°C(50°F–95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lasercompliancestatement
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
viiiThinkStationP900UserGuide
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DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Powersupplystatement
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.
Cleaningandmaintenance
Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.
©CopyrightLenovo2014,2016
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xThinkStationP900UserGuide
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Chapter1.Productoverview
Thischapterprovidesthefollowinginformation:
•Locationsofconnectors
•Locationsofcomponents
•Locationsofpartsonthesystemboard
•Locationsofinternaldrives
•Computerfeatures
•SoftwareprogramsprovidedbyLenovo
Locations
Thissectionprovidesthefollowingtopics:
•“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage2
•“Locatingconnectorsontherearofyourcomputer”onpage3
•“Locatingcomponents”onpage4
•“Locatingpartsonthesystemboard”onpage5
•“Locatinginternaldrives”onpage7
•“Locatingthemachinetypeandmodellabel”onpage9
Note:Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.
©CopyrightLenovo2014,2016
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Locatingconnectors,controls,andindicatorsonthefrontofyour
computer
Thefollowingillustrationshowsthelocationsoftheconnectors,controls,andindicatorsonthefrontofyour
computer.
Figure1.Frontconnector,control,andindicatorlocations
1Powerbutton2Four-digitdiagnosticdisplay
3SDcardreaderslot
5AlwaysOnUSB3.0connector6USB3.0connectors(2)
7DiagnosticUSB3.0connector8Opticaldriveeject/closebutton(somemodels)
9Harddiskdriveactivityindicator10Powerindicator
Note:TheorientationoftheThinkStation
®
logoplateonthefrontofyourcomputerisadjustable.When
4Headsetconnector
youlaythecomputeronitsside,youcanslightlypulloutthelogoplate,turnit90°counterclockwise,
andthenpushitbackin.
2ThinkStationP900UserGuide
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Locatingconnectorsontherearofyourcomputer
1
2
3
4
5
8
6
7
9
12
13
14
11
10
Thefollowingillustrationshowsthelocationsoftheconnectorsontherearofyourcomputer.Some
connectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthe
cablesonyourcomputer.
Figure2.Rearconnectorlocations
1Powercordconnector2Audioline-outconnector
3Microphoneconnector
5Serialconnector6USB2.0connectors(4)
7USB3.0connectors(4)8PCIcardarea(PCIcardsavailablevarybycomputer
4PS/2keyboardconnector
model)
9Security-lockslot
11Ethernetconnectors(2)12PS/2mouseconnector
13Audioline-inconnector
10Keynest
14PCIcardarea(PCIcardsavailablevarybycomputer
model)
Notes:
•AdiscretegraphicscardoranetworkinterfacecardcanbeinstalledintheappropriatePeripheral
ComponentInterconnect(PCI)orPCIExpresscardslot.Ifsuchacardisinstalled,ensurethatyouuse
theconnectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.
•Dependingonyourcomputermodel,oneormoregraphicscardsmightbeinstalledtoprovidethe
followingconnectors:
–DisplayPort®connector
–DigitalVisualInterface(DVI)connector
–MiniDisplayPort®connector
Chapter1.Productoverview3
Page 16

ConnectorDescription
Audioline-inconnector
Audioline-outconnector
DisplayPortconnector
DVIconnectorUsedtoattachaDVImonitororotherdevicesthatuseaDVIconnector.
Ethernetconnector
Microphoneconnector
MiniDisplayPortconnector
PS/2keyboardconnectorUsedtoattachakeyboardthatusesaPersonalSystem/2(PS/2)keyboard
PS/2mouseconnectorUsedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2
Serialconnector
USB2.0connectorUsethisconnectortoattachadevicethatrequiresaUSB2.0connection,suchasa
USB3.0connectorUsethisconnectortoattachadevicethatrequiresaUSB2.0orUSB3.0
Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo
system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween
theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe
computer.
Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered
stereospeakers(speakerswithbuilt-inamplifiers),headphones,multimedia
keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal
recordingdevice.
Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
UsedtoattachanEthernetcableforalocalareanetwork(LAN).
Note:T ooperatethecomputerwithinFederalCommunicationsCommission(FCC)
ClassBlimits,useaCategory5Ethernetcable.
Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif
youusespeech-recognitionsoftware.
Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaMiniDisplayPortconnector.TheMiniDisplayPortconnectorisa
miniaturizedversionofaDisplayPortconnector.
connector.
mouseconnector.
Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea
9-pinserialconnector.
keyboard,amouse,ascanner,aprinter,orapersonaldigitalassistant(PDA).
connection,suchasakeyboard,amouse,ascanner,aprinter,oraPDA.
Locatingcomponents
Thefollowingillustrationshowsthelocationsofthevariouscomponentsinyourcomputer.Toremovethe
computercover,see“Removingthecomputercover”onpage73.
4ThinkStationP900UserGuide
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1
7
8
4
13
14
15
3
5
2
6
16
12
11
10
9
Figure3.Componentlocations
1Powersupplyassembly
3M.2solid-statedrive(somemodels)4Memorymodules(amountvariesbymodel)
5Multi-functionbracket6Frontfanassembly
7Opticaldrive,flexmodule,orfront-accessstorage
enclosure(amountandcombinationvarybymodel)
9Frontfanassembly10Multi-functionbracket
11Coverpresenceswitch(intrusionswitch)
13PCIcard(varybycomputermodel)14Heatsinkandfanassembly2(somemodels)
15Rearfanassembly16Directcoolingairbaffle
2Flexadapter(somemodels)
8Harddiskdrive,hybriddrive,orsolid-statedrive
(amountandcombinationvarybymodel)
12Heatsinkandfanassembly1
Locatingpartsonthesystemboard
Thefollowingillustrationshowsthelocationsofthepartsonthesystemboard.
Chapter1.Productoverview5
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3
8 9
14 15
18
19
20
22
21
23
29
31
33
34
37 36 3538
3941 40
43 42
44
4546
47
49
50
51
52
53
54
55
58
59
56
57
30
28
27
26
25
24
16 17
7654
10
11
12 13
48
32
Figure4.Systemboardpartlocations
1PCIExpress2.0x4cardslot2PCIExpress3.0x16graphicscardslot
3PCIExpress3.0x16graphicscardslot
5Memoryslot6Memoryslot
7Memoryslot8Powersupplyconnector
9Microprocessorfanconnector2
11Memoryslot12Memoryslot
13Memoryslot14Flexadapterslot2
15Optical-drivefanconnector
174-pinpowerconnector
19Thermalsensor20Battery
21Microprocessor1
23Thermalsensor24Memoryslot
25Memoryslot26Memoryslot
27Memoryslot28Flexadapterslot1
294-pinpowerconnector
31Front-accessstorageenclosurecontrolconnector32Front-accessstorageenclosurecontrolconnector
33Frontfanassemblyconnector
35SATA3.0connector36SATA3.0connector
6ThinkStationP900UserGuide
4Memoryslot
10Memoryslot
164-pinpowerconnector
18Frontfanassemblyconnector
22Microprocessorfanconnector1
30eSATAconnector
34Thermalsensor
Page 19

3729-in-1cardreaderconnector
39Coverpresenceswitchconnector(intrusionswitch
38FrontUSB3.0connector
40Thunderbolt™adaptercontrolconnector
connector)
41Internal-storage-driveactivityindicatorconnector
42SA TA1/SATA2connector
(usedonlywitha9364RAIDcard)
43SA TA3/SATA4connector44ClearCMOS/Recoveryjumper
45Frontpanelconnector
47PCIExpress2.0x4cardslot48PCIExpress2.0x1cardslot
49PCIExpress3.0x16graphicscardslot50PCIExpress2.0x1cardslot
51PCIExpress3.0x16graphicscardslot
53Memoryslot54Memoryslot
55Memoryslot
57Microprocessor2(somemodels)
59Internalspeakerconnector
46Seven-segmentindicator
52Memoryslot
56Rearfanassemblyconnector
58Frontaudioconnector
Locatinginternaldrives
Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour
computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal
drivesareinstalledinbays.
Whenyouinstallorreplaceaninternaldrive,notethetypeandsizeofthedrivethateachbaysupportsand
correctlyconnecttherequiredcables.Refertotheappropriatesectionin“Installingorreplacinghardware”
onpage73
forinstructionsonhowtoinstallorreplaceinternaldrivesforyourcomputer.
Thefollowingillustrationshowsthelocationsofthedrivebays.
Figure5.Drivebaylocations
Chapter1.Productoverview7
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1Flexadapterslots
Dependingonyourcomputermodel,thefollowingflexadaptersmightbeinstalledintheflexadapterslots:
•FlexadapterwithtwominiSerialAttachedSCSI(SAS)high-density(HD)connectors
•FlexadapterwithoneSerialAdvancedTechnologyAttachment(SATA)3.0connector,oneUSB2.0
connector,andtwomini-SASHDconnectors
•FlexadapterwithtwoM.2slots(withtheM.2solid-statedriveinstalledinsomemodels)
2Securedigital(SD)cardreaderslot(withanSDcardinstalledinsomemodels)
3Opticaldrivebays
Dependingonyourcomputermodel,thefollowingdevicesmightbeinstalledintheopticaldrivebays:
•Opticaldrive
•Front-accessstorageenclosure
•Flexmodule
Note:Theflexmodulemightbeinstalledwiththefollowing:
–IEEE1394connector
–eSATAconnector
–29-in-1cardreader
–Slimopticaldrive
4Storagedrivebays(withharddiskdrives,solid-statedrivesorhybriddrivesinstalledinsomebays)
5PCIExpressx16graphicscardslotsandPCIExpressx4cardslots(withPCIExpresssolid-statedrivesor
otherPCIcardsinstalledinsomemodels)
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Locatingthemachinetypeandmodellabel
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthefrontofyourcomputerasshown.
Figure6.Themachinetypeandmodellabellocation
Features
Thecomputerfeaturesintroducedinthissectioncovervariouscomputermodels.
Toviewtheinformationaboutyourspecificmodel,dothefollowing:
•OntheMicrosoft
®
Windows
toviewtheinformation.
•OntheMicrosoftWindows8.1operatingsystem,gotothedesktopandmoveyourpointertothe
top-rightorbottom-rightcornerofthescreentodisplaythecharms.ThenclickSettings➙PCinfoto
viewtheinformation.
•OntheMicrosoftWindows10operatingsystem,clicktheStartbuttontoopentheStartmenu.Then,click
Settings➙System➙Abouttoviewtheinformation.
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,refertotheinstructionsonhowtoviewthe
informationaboutyourspecificmodelatthebeginningofthissection.
®
7operationsystem,clickStart,right-clickComputer,andselectProperties
Chapter1.Productoverview9
Page 22

Memory
Yourcomputersupportsupto16doubledatarate4(DDR4)errorcorrectioncode(ECC)unbuffereddual
inlinememorymodules(UDIMMs),DDR4ECCregisteredDIMMs(RDIMMs),orDDR4ECCloadreduced
DIMMs(LRDIMMs).
Formoreinformation,see“Installingorreplacingamemorymodule”onpage127
.
Internaldrives
•Cardreader
•Harddiskdrive
•Hybriddrive(availableonsomemodels)
•Opticaldrive
•Solid-statedrive(availableonsomemodels)
Videofeatures
DiscretegraphicscardinstalledinoneofthePCIExpressx16graphicscardslots(availableonsomemodels)
(theconnectorsvarybygraphicscard)
Note:Yourcomputerisinstalledwithoneormoregraphicscardsthatvarybycomputermodel.Depending
onyourcomputermodel,thegraphicscardsmightprovidethefollowingconnectors:
•DisplayPortconnector
•DVIconnector
•MiniDisplayPortconnector
Audiofeatures
Integratedaudiocontrollersupportsthefollowingconnectorsanddevicesonyourcomputer:
•Audioline-inconnector
•Audioline-outconnector
•Headsetconnector
•Internalspeaker
•Microphoneconnectors
Input/Output(I/O)features
•100/1000MbpsEthernetconnector
•9-pinserialconnectors
•Audioconnectors(audioline-inconnector,audioline-outconnector,headsetconnector,andmicrophone
connector)
•Displayconnectors(DisplayPortconnector,DVIconnector,andMiniDisplayPortconnector)(varyby
graphicscard)
•PS/2keyboardconnector
•PS/2mouseconnector
•USBconnectors
Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on
page2
and“Locatingconnectorsontherearofyourcomputer”onpage3.
10ThinkStationP900UserGuide
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Expansion
•Harddiskdrivebays
•Flexadapterslots
•Opticaldrivebays
•PCIExpressx1cardslots
•PCIExpressx4cardslots
•PCIExpressx16graphicscardslots
•SDcardreaderslot
Formoreinformation,see“Locatinginternaldrives”onpage7and“Locatingpartsonthesystemboard”
onpage5.
Powersupply
1300-wattautomaticvoltage-sensingpowersupply
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals,
powersources,andmaintenancehistory.
•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingErPLPScompliancemode”onpage38.
•IntelStandardManageability(ISM)
IntelStandardManageabilityishardwareandfirmwaretechnologythatbuildscertainfunctionality
intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain,
update,upgrade,andrepair.
•IntelActiveManagementTechnology(AMT)
IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers
easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelRapidStorageT echnologyenterprise(RSTe)
IntelRSTeisadevicedriverthatprovidessupportforSATAorSASRedundantArrayofIndependent
Disks(RAID)0,1,5,and10arraysonspecificIntelchipsetsystemboardstoenhanceharddiskdrive
performance.
•PrebootExecutionEnvironment(PXE)
ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface
independentofdatastoragedrives(suchastheharddiskdrive)orinstalledoperatingsystems.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsinaBIOSthatallowsauseror
applicationtostoreandretrieveinformationspecificaboutthecomputerinquestion.
•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother
computeronthesamelocalareanetwork.
Chapter1.Productoverview11
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•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Securityfeatures
•Abilitytoenableanddisableadevice
•AbilitytoenableanddisableUSBconnectorsindividually
•ComputraceAgentsoftwareembeddedinfirmware
•Coverpresenceswitch(alsocalledintrusionswitch)
•Keyboardwithfingerprintreader(availableonsomemodels)
•Power-onpassword(POP),administratorpassword,andharddiskpasswordtodeterunauthorized
useofyourcomputer
•Startupsequencecontrol
•Startupwithoutkeyboardormouse
•SupportforaKensington-stylecablelock
•Supportforakeylock
•TrustedPlatformModule(TPM)
Formoreinformation,seeChapter4“Security”onpage31
.
Preinstalledoperatingsystem
Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:
•Windows7
•Windows8.1
•Windows10
Operatingsystemscertifiedortestedforcompatibility(variesbymodeltype)
Theoperatingsystemslistedherearebeingcertifiedortestedforcompatibilityatthetimethispublication
goestopress.AdditionaloperatingsystemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer
followingthepublicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystem
hasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
•Linux
®
12ThinkStationP900UserGuide
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Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:200mm(7.87inches)
Height:446mm(17.56inches)
Depth:620mm(24.41inches)
Weight
Maximumconfigurationasshipped:30kg(66.14lb)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft)
Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac
Inputfrequency:50/60Hz
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon
theWindowsoperatingsystempreinstalled,theprogramsmightvary.
Accessingaprogramonyourcomputer
Note:ForWindows7,someoftheLenovoprogramsmightbereadytobeinstalled,soyouneedto
installthemmanually.Then,youcanaccessandusetheseprograms.T oinstallsuchaprogram,open
theLenovoThinkVantage
instructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Double-clicktheiconto
installtheprogram.
Toaccessaprogramonyourcomputer,dothefollowing:
•ForWindows7orWindows10:
–FromWindowsSearch:
1.DependingonyourWindowsversion,dothefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogram
nameintothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
®
Toolsprogram,andclickView➙Tilestoviewtheprogramicons.Followthe
Chapter1.Productoverview13
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2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
–FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthedesiredprogramto
launchtheprogram.
2.Iftheprogramnameisnotdisplayed,clickAllProgramsforWindows7orAllappsforWindows
10todisplaytheprogramlist.Fromthelistorafolderinthelist,clickthenameofthedesired
programtolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel.
a.DependingonyourWindowsversion,dothefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthen
clickControlPanel.
b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickthenameofthedesired
programtolaunchtheprogram.
•ForWindows8.1:
1.PresstheWindowslogokeytogototheStartscreen.Clickthenameofthedesiredprogramto
launchtheprogram.
2.Ifyoucannotfindtheprogramyouneed,clickthearrowiconinthebottom-leftcornerofthe
screentogototheAppsscreen.Findthedesiredprogramintheappslistorsearchforitfromthe
searchboxinthetop-rightcornerofthescreen.
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontosomeLenovoprograms.
Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.
•FingerprintManagerProorThinkVantageFingerprintSoftware(Windows7andWindows8.1)
Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourfingerprint
andassociateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asa
result,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.A
fingerprintreaderkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthat
supportthisoption.
•LenovoCompanion(Windows8.1andWindows10)
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo
Companion,theyare.UseLenovoCompaniontodothefollowing:
–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanagesystemupdates.
–Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer.
–Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles
andblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyoucan
dowithyourcomputer.
•LenovoDeviceExperienceorLenovoPCExperience(Windows10)
TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important
settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.
•LenovoID(Windows10)
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TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovoprograms
andwebportalswithsinglesign-on.
•LenovoSolutionCenter(Windows7,Windows8.1,andWindows10)
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
•LenovoSupport(Windows8.1)
TheLenovoSupportprogramenablesyoutoregisteryourcomputerwithLenovoandcheckthecomputer
healthconditionandbatterystatus.Theprogramalsoenablesyoutodownloadandviewusermanuals
foryourcomputer,getthewarrantyinformation,andexplorehelpandsupportinformation.
•LenovoThinkVantageTools(Windows7)
TheLenovoThinkVantageToolsprogramprovideseasyaccesstovarioustoolstohelpyouworkmore
easilyandsecurely.
•LenovoTools(Windows8.1)
TheLenovoT oolsprogramguidesyoutoahostofinformationsourcesandprovideseasyaccessto
varioustoolstohelpyouworkmoreeasilyandsecurely.
•RecoveryMedia(Windows7)
TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothe
factory-defaultsettings.
•RescueandRecovery(Windows7)
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesasetof
self-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystemcrashes,
evenifyoucannotstarttheWindowsoperatingsystem.
•SystemUpdate(Windows7andWindows8.1)
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-datebydownloading
andinstallingsoftwareupdatepackages.ExamplesofthesesoftwareupdatepackagesincludeLenovo
programs,devicedrivers,UEFIBIOSupdates,andotherthird-partyprograms.
Chapter1.Productoverview15
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16ThinkStationP900UserGuide
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Chapter2.Usingyourcomputer
Thischapterprovidesinformationaboutthefollowingtopics:
•“Registeringyourcomputer”onpage17
•“UsingWindowsshortcutkeys”onpage17
•“Usingfingerprintauthentication”onpage34
•“Usingthewheelmouse”onpage18
•“Settingthecomputervolume”onpage19
•“Usingadisc”onpage19
•“NavigatingamongscreensontheWindows8.1operatingsystem”onpage20
•“AccessingControlPanelontheWindows8.1operatingsystem”onpage22
•“Frequentlyaskedquestions”onpage22
Registeringyourcomputer
WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.
UsingWindowsshortcutkeys
Boththestandardkeyboardandthefingerprintreaderkeyboardprovidethreespecialshortcutkeysthatyou
canusewithyourMicrosoftWindowsoperatingsystem.
•ThetwoWindowslogokeysarelocatedbesidetheAltkeyonbothsidesofthespacebar.Onthe
Windows7orWindows10operatingsystem,presstheWindowslogokeytoopentheStartmenu.Onthe
Windows8.1operatingsystem,presstheWindowslogokeytoswitchbetweenthecurrentworkspace
andtheStartscreen.ThestyleoftheWindowslogovariesdependingonthekeyboardtype.
•Thecontext-menukey
context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.
Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.
islocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe
©CopyrightLenovo2014,2016
17
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Usingthewheelmouse
Thewheelmousehasthefollowingcontrols:
1Primarymousebutton:Usethisbuttontoselectorstartaprogramormenuitem.
2Wheel:Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyourotatethe
wheelcontrolsthedirectionofthescrollingaction.
3Secondarymousebutton:Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.
Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior
throughtheMousePropertieswindow.ToopentheMousePropertieswindow,gotoControlPanel,view
ControlPanelbyLargeiconsorSmallicons,andthenclickMouse.
Managingpower
Powermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthe
systempowersupply,processor,harddiskdrives,andsomemonitors.
Advancedconfigurationandpowerinterface(ACPI)BIOS
BeinganACPIBIOSsystem,theoperatingsystemisallowedtocontrolthepowermanagementfeatures
ofthecomputerandthesettingforAdvancedPowerManagement(APM)BIOSmodeisignored.Not
alloperatingsystemssupportACPIBIOSmode.
AutomaticPower-onfeatures
TheAutomaticPower-OnfeatureswithinthePowerManagementmenuallowyoutoenableanddisable
featuresthatturnonthecomputerautomatically.
•WakeUponAlarm:Youcanspecifyadateandtimeatwhichthecomputerwillbeturnedon
automatically.Thiscanbeeitherasingleeventoradailyevent.
•WakeonLAN:Ifthecomputerhasaproperlyconfiguredtoken-ringorEthernetLANadaptercardthatis
WakeonLAN-enabledandthereisremotenetworkmanagementsoftware,youcanusetheWakeonLAN
feature.WhenyousetWakeonLANtoEnabled,thecomputerwillturnonwhenitreceivesaspecific
signalfromanothercomputeronthelocalareanetwork(LAN).
ToenabletheWakeonLANfunctionortheWakeUponAlarmfunctionontheWindows8.1operating
system,dothefollowing:
1.OpenControlPanel.
2.ClickHardwareandSound➙PowerOptions.
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3.Intheleftpanel,clickChoosewhatthepowerbuttondoes.
4.IntheShutdownsettingsection,clearTurnonfaststartup.
Note:Ifthesettingsareunavailable,clickChangesettingsthatarecurrentlyunavailable.
5.ClickSavechanges.
Settingthecomputervolume
Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.SeeWindowshelpsystemfordetailedinformation.
2.Followtheinstructionsonthescreenandthehovertexttoadjustthevolume,mutethespeaker,or
unmutethespeaker.
Usingadisc
Thissectionprovidesinformationaboutthefollowingtopics:
•“Usingtheopticaldrive”onpage19
•“Handlingandstoringadisc”onpage19
•“Playingandremovingadisc”onpage20
•“Recordingadisc”onpage20
Usingtheopticaldrive
Dependingonthemodel,yourcomputerisequippedwithoneofthefollowingopticaldrives:
•CD-ROMdrive:UsedtoreadCDsonly.
•DVD-ROMdrive:UsedtoreadDVDsandCDs.
•BD-ROMdrive:Usedtoreadblu-raydiscs(BDs),DVDs,andCDs.
•Recordableopticaldrive:Usedtoreadandrecordadisc.
Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature
–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.
Handlingandstoringadisc
Whenhandlingandstoringadisc,followtheseguidelines:
Chapter2.Usingyourcomputer19
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•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.
Playingandremovingadisc
Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.
Recordingadisc
Ifyouropticaldrivesupportsrecording,youcanrecordadiscbydoingthefollowing:
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon
yourcomputer”onpage13.
3.Followtheinstructionsonthescreen.
NavigatingamongscreensontheWindows8.1operatingsystem
Tonavigateamongthedesktop,theStartscreen,andapplicationsopenedfromtheStartscreenonthe
Windows8.1operatingsystem,dooneofthefollowing:
•FromtheStartscreen,dooneofthefollowingtonavigatetothemostrecentlyaccessedworkspace
(application,setting,ordesktop):
–Usingapointingdevice:Movethepointertotheextremebottom-leftcornerofthescreenuntilthe
WindowsStart-screencontrolisdisplayed;thenclicktheicon.
–Usingatouchscreen:Swipeinandoutontheleftedgeofthescreen.Representationsofallavailable
workspacesaredisplayedalongtheleftedgeofthescreen.T aptheWindowsStart-screencontrol
atthebottom.
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Note:TheWindowsStart-screencontrolisdisplayedonlywhenyouhaveatleastoneactive
workspaceinthebackgroundofthesystem.
•FromthedesktoporanyotherworkspacethatisopenedfromtheStartscreen,dooneofthefollowingto
navigatetotheStartscreen:
–Usingapointingdevice:
–Fromthedesktop,clicktheWindowsStart-screencontrol
inthebottom-leftcornerofthescreen.
–Fromanyotherworkspace,movethepointertotheextremebottom-leftcornerofthescreenuntil
theWindowsStart-screencontrolisdisplayed;thenclicktheicon.
–Usingatouchscreen:Dooneofthefollowing:
–Fromthedesktop,taptheWindowsStart-screencontrol
inthebottom-leftcornerofthescreen.
–Fromanyotherworkspace,dooneofthefollowing:
•Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces
aredisplayedalongtheleftedgeofthescreen.TaptheWindowsStart-screencontrolat
thebottom.
•Swipeinfromtherightedgeofthescreentodisplaythecharms;thentapStart.
•Fromanyworkspace(Startscreen,desktop,PCsettings,orapplicationopenedfromtheStartscreen),go
toanotherpreviously-openedworkspaceusinganyofthefollowingprocedures:
–Tonavigatetoapreviouslyaccessedworkspace(application,setting,ordesktop),dooneofthe
following:
–Usingapointingdevice:
1.Dooneofthefollowing:
•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointer
downwardalongtheleftedgeofthescreen.
•Movethepointertotheextremebottom-leftcornerofthescreenandthenmovethepointer
upwardalongtheleftedgeofthescreen.
Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.
Note:OnlyactiveworkspacesthatyouhaveaccessedduringthecurrentWindowssessionare
displayedalongtheleftedge.Ifyoucloseanactiveworkspace,itsrepresentationwillnotbe
displayedalongtheleftedgeofthescreen.
2.Clicktherepresentation.
–Usingatouchscreen:
•Method1
1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces
aredisplayedalongtheleftedgeofthescreen.
2.Tapthedesiredworkspace.
•Method2
1.Swipeinfromtheleftedgeofthescreentonavigatetothenextavailableworkspace.
2.Repeatstep1untilyounavigatetothedesiredworkspace.
–Tonavigatetothemostrecentlyaccessedworkspace(application,PCsettings,ordesktop),doone
ofthefollowing:
–Usingapointingdevice:Movethepointertotheextremetop-leftcornerofthescreenuntilthe
WindowsStart-screencontrol
isdisplayed;thenclicktheicon.
Chapter2.Usingyourcomputer21
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–Usingatouchscreen:Swipeinfromtheleftedgeofthescreen.
ForinformationaboutusingotherfeaturesoftheWindows8.1operatingsystem,opentheHelp+Tips
applicationfromtheStartscreenorAppsscreen.Alternatively,refertotheWindowshelpsystem.Formore
information,see“Windowshelpsystem”onpage143
.
AccessingControlPanelontheWindows8.1operatingsystem
OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To
accessControlPanelontheWindows8.1operatingsystem,dooneofthefollowing:
•Fromthedesktop
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
2.ClickSettings.
3.ClickControlPanel.
•FromtheStartscreen
1.Clickthedownarrowinthebottom-leftcornerofthescreentogototheAppsscreen.
2.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.
Frequentlyaskedquestions
Thefollowingaresomeofthefrequentlyaskedquestionsandtheiranswers.Theanswerscanhelpyou
optimizetheuseofyourcomputer.
Fortheanswerstomorefrequentlyaskedquestionsaboutusingyourcomputer,goto:
http://www.lenovo.com/support/faq
HowcanIgetmyuserguideinanotherlanguage?
Theuserguideisavailableinvariouslanguagesat:
http://www.lenovo.com/support
WhereismyrecoverydiscsetorrecoveryUSBkey?
DependingonyourWindowsversion,yourcomputermightcomewitharecoverydiscsetorrecovery
USBkey.Ifyourcomputerdoesnotcomewithit,contacttheLenovoCustomerSupportCenterto
orderarecoverydiscsetorrecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto
http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyourcountry
orregion,contactyourLenovoreseller.
HowcanIrestoremycomputersettings?
Yourcomputerprovidesaprogramthatenablesyoutorestorethecomputersettings.Formoreinformation,
seeChapter8“Recoveryinformation”onpage65
Additionally,incaseofahard-disk-drivefailure,youcanorderarecoverydiscsetfromtheLenovoCustomer
SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter10“Getting
information,help,andservice”onpage143
thatcomeswiththediscset.
Note:Arecoverydiscsetmightcontainmultiplediscs.Ensurethatyouhaveallofthediscsreadybefore
startingtherecoveryprocess.Duringtherecoveryprocess,youmightbepromptedtochangediscs.
.
.Beforeusingtherecoverydiscset,refertothedocumentation
WherecanIfindhelpabouttheWindowsoperatingsystem?
See“Windowshelpsystem”onpage143.
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HowcanIchangetheWindows8.1startupbehaviortoopeneitherthedesktoportheStartscreen?
OntheWindows8.1operatingsystem,youcansetthecomputertoopeneitherthedesktoportheStart
screenbydefault.Tosetthedefaultstartupscreen,dothefollowing:
1.Onthedesktop,right-clickonthetaskbaratthebottomofthescreen.
2.ClickProperties.The“T askbarandNavigationproperties”windowisdisplayed.
3.OntheNavigationtab,locatetheStartscreensection,andthendooneofthefollowing:
•Tosetthedesktopasyourdefaultstartupscreen,selectWhenIsigninorcloseallappsona
screen,gotothedesktopinsteadofStart.
•TosettheStartscreenasyourdefaultstartupscreen,cleartheWhenIsigninorcloseallappson
ascreen,gotothedesktopinsteadofStartcheckbox.
4.ClickOKtosavethenewsetting.
Chapter2.Usingyourcomputer23
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24ThinkStationP900UserGuide
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Chapter3.Y ouandyourcomputer
Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother
countriesorregions.
Accessibilityandcomfort
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.
Arrangingyourworkspace
Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour
needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation,
andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.
Comfort
Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufinda
positionthatsuitsyoubest.
Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould
adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon
thethighs.Adjusttheseatsothatyourthighsareparalleltothefloorandyourfeetareeitherflatonthe
floororonafootrest.
Whenusingthekeyboard,keepyourforearmsparalleltothefloorandyourwristsinacomfortableposition.
Usealighttouchonthekeyboardandyourhandsandfingersrelaxed.Changetheangleofthekeyboard
formaximumcomfortbyadjustingthepositionofthekeyboardfeet.
Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata
comfortableviewingdistance,usually51–61cm(20–24inches).Then,positionthemonitorsothatyoucan
viewitwithouttwistingyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephone
oramouse,withineasyreach.
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Glareandlighting
Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourmonitorscreen.Placethe
monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if
necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use
curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitor
astheroomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodicallyusingasoftclothasdirectedinyourmonitordocumentation.
Aircirculation
Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot
air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight
resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents;
usually,51mm(2inches)ofairspaceissufficient.Also,ensurethattheventedairisnotblowingonpeople.
Electricaloutletsandcablelengths
Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:
•Locationofelectricaloutlets
•Lengthofpowercords
•Lengthofthecablesthatareconnectedtothemonitorandotherdevices
Whenarrangingyourworkspace:
•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical
outlet.
•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight
getkickedaccidentally.
Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi
.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
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KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
OpenEaseofAccessCenter
TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.View
ControlPanelbyLargeiconsorSmallicons,andthenclickEaseofAccessCenter.
•ForWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythe
charms.Then,clickSettings➙ChangePCsettings➙EaseofAccess.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickSettings➙Easeof
Access.
2.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
Chapter3.Youandyourcomputer27
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SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.
•ForWindows8.1:OpenControlPanel.See“AccessingControlPanelontheWindows8.1operating
system”onpage22.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.
2.ViewControlPanelbyLargeiconsorSmallicons,andthenclickSpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dothefollowing:
•ForWindows7orWindows8.1:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage27
.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
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1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dothefollowing:
–ForWindows7orWindows8.1:ClickScreenresolution➙Maketextandotheritemslarger
orsmaller.
–ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionofeachconnector,see“Locations”onpage1.
TTY/TDDconversionmodem
Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf
(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD
telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Movingyourcomputertoanothercountryorregion
Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandards
intoconsideration.
Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe
typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords.
YoucanorderpowercordsdirectlyfromLenovo.
Forpowercordinformationandpartnumbers,goto:
http://www.lenovo.com/powercordnotice
Chapter3.Youandyourcomputer29
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30ThinkStationP900UserGuide
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Chapter4.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.
Securityfeatures
Thefollowingsecurityfeaturesareavailableonyourcomputer:
•ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.
Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or
thecomputercall-inlocation.
Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.
•Coverpresenceswitch(alsocalledintrusionswitch)
Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.Toenablethecoverpresenceswitchconnector
onthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.Settheadministratorpassword.See“Setting,changing,anddeletingapassword”onpage36.
3.FromtheSecuritysubmenu,selectChassisIntrusionDetection➙Enabled.Thecoverpresence
switchconnectoronthesystemboardisenabled.
Whenyouturnonthecomputer,ifthecoverpresenceswitchdetectsthatyourcomputercoverisnot
correctlyinstalledorclosed,anerrormessagewillbedisplayed.Tobypasstheerrormessageand
logintotheoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage140.
2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtility
program.Theerrormessagewillnotbedisplayedagain.
•AbilitytoenableanddisabledevicesandUSBconnectors
Formoreinformation,see“Enablingordisablingadevice”onpage37.
•Integratedfingerprintreader(availableonsomemodels)
Fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.Formore
information,see“Usingfingerprintauthentication”onpage34.
•TrustedPlatformModule(TPM)
TrustedPlatformModuleisasecurecryptoprocessorthatcanstorecryptographickeysthatprotect
informationstoredinyourcomputer.
Lockingthecomputercover
Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputermightcomewithakeylock1thatisbuiltintothecomputercover.Thekeys
forthekeylockareattachedtotherearofthemachine.Forsecurity,storethekeysinasecureplace
whenyouarenotusingthem.
Note:Thekeylockandkeysareavailableonlyinsomemodels.
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Figure7.Lockingthecomputercover
32ThinkStationP900UserGuide
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AttachingaKensington-stylecablelock
YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support
Figure8.Kensington-stylecablelock
UsingpasswordsandWindowsaccounts
YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand
data.
•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage36
•TouseWindowsaccounts,dothefollowing:
1.DependingonyourWindowsversion,dothefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel➙
UserAccounts.
.
Chapter4.Security33
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–ForWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms.Then,clickSettings➙ChangePCsettings➙Accounts.
–ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickSettings➙
Accounts.
2.Followtheinstructionsonthescreen.
Usingfingerprintauthentication
Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor
simpleandsecureuseraccess.T ousefingerprintauthentication,firstenrollyourfingerprintsandassociate
themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword).
Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.
Tousefingerprintauthentication,dothefollowing:
•ForWindows7orWindows8.1:UsetheFingerprintManagerProorThinkVantageFingerprintSoftware
programprovidedbyLenovo.T oopentheprogram,see“Accessingaprogramonyourcomputer”on
page13
•ForWindows10:UsethefingerprinttoolprovidedbyWindows.ClicktheStartbuttontoopentheStart
menu,andthenclickSettings➙Accounts➙Sign-inoptions.Followtheinstructionsonthescreen.
Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon
theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.
.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson
usingtheWindowsFirewall,referto“Windowshelpsystem”onpage143
.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.
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Chapter5.Advancedconfiguration
Thischapterprovidesthefollowinginformationtohelpyouconfigurethecomputer:
•“UsingtheSetupUtilityprogram”onpage35
•“UpdatingorrecoveringtheBIOS”onpage39
•“ConfiguringRAID”onpage41
UsingtheSetupUtilityprogram
TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.
StartingtheSetupUtilityprogram
TostarttheSetupUtilityprogram,dothefollowing:
1.Ensurethatyourcomputeristurnedoff.
2.Turnonthecomputer.Inthestartupprocess,repeatedlypresstheF1keyuntilthemainpageofthe
SetupUtilityprogramisdisplayed.
Note:Ifapower-onpasswordoranadministratorpasswordhasbeenset,theSetupUtilityprogram
menuwillnotbedisplayeduntilyouenterthecorrectpassword.Formoreinformation,see“Using
BIOSpasswords”onpage36
.
WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememorysize
hasdecreased,anerrormessagewillbedisplayed.Y oumustdooneofthefollowing:
•PressF1toentertheSetupUtilityprogram.
Note:AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility
program.PressEnterwhenpromptedtoconfirmtheexit.Theerrormessagewillnotbedisplayedagain.
•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.
Note:YouhavetoenabletheconfigurationchangedetectionfeatureforthePOSTtodetecttheremovalof
theharddiskdrive.T oenabletheconfigurationchangedetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙ConfigurationChangeDetection,
andpressEnter.
3.SelectEnabledandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm
theexit.
Viewingandchangingsettings
TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconfiguration.Tovieworchange
settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35
theinstructionsonthescreen.
.Then,follow
Youcanuseeitherthekeyboardorthemousetonavigatethroughmenuchoices.Thekeysusedtoperform
varioustasksaredisplayedatthebottomofeachscreen.
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UsingBIOSpasswords
ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anAdministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyourAdministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena
harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.
Notes:
–Afteryousetaharddiskpassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.
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3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPassword.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage36
.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage5.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on
page140.
6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerbuttonforapproximatelyfiveseconds.
7.Repeatstep1throughstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on
page140.
Enablingordisablingadevice
Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:
USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris
disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.
SATAControllerWhenthisoptionissettoDisable,alldevicesconnectedtotheSATAconnectors
(suchasharddiskdrivesoropticaldrives)aredisabledandcannotbeaccessed.
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectDevices.
3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:
•SelectUSBSetuptoenableordisableaUSBdevice.
•SelectATADriveSetuptoenableordisableaninternalorexternalSATAdevice.
4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage39.
Chapter5.Advancedconfiguration37
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Selectingastartupdevice
Ifyourcomputerdoesnotstartupfromadeviceasexpected,dooneofthefollowingtoselectthestartup
deviceyouwant.
Selectingatemporarystartupdevice
Usethisproceduretoselectatemporarystartupdevice.
Note:Notalldiscsandharddiskdrivesarebootable.
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu
windowisdisplayed.
3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou
selected.
Note:SelectingastartupdevicefromtheStartupDeviceMenuwindowdoesnotpermanentlychange
thestartupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectStartup.
3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError
StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage39.
EnablingErPLPScompliancemode
Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration
YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenyourcomputerisofforinsleepmode.
ToenableErPLPScompliancemodeintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and
pressEnter.
3.SelectEnabledandpressEnter.
4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.
5.SelectWakeonLanandpressEnter.
6.SelectDisabledandpressEnter.
7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm
theexit.
WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
•Pressthepowerbutton
•Enablethewakeuponalarmfeature
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Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake
uponalarmfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.
3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
confirmtheexit.
•Enabletheafterpowerlossfeature
Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera
suddenlossofelectricity.T oenabletheafterpowerlossfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.
3.SelectPowerOnandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
confirmtheexit.
ExitingtheSetupUtilityprogram
Afteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.
YoumighthavetopressEscseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.
WhentheResetWithoutSavingwindowdisplays,selectY es,andthenpressEntertoexittheSetup
Utilityprogram.
•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to
saveandexittheSetupUtilityprogram.
UpdatingorrecoveringtheBIOS
LenovomightmakechangesandenhancementstotheBIOS.Whenupdatesarereleased,theyareavailable
asdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com/support.Instructionsforusingthe
BIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formostmodels,youcan
downloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdateprogramthat
canberunfromtheoperatingsystem.
ThischapterprovidesinformationaboutupdatingtheBIOS,andhowtorecoverfromaBIOSupdatefailure.
BIOSlevels
AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing
informationtodeterminethecurrentlevelofBIOSinstalledinthecomputer,thelatestBIOSavailableforthe
computer,andwheretoobtainthelatestlevelofBIOS.
•TodeterminethecurrentLevelofBIOS:
1.StarttheSetupUtility.
2.OntheMainpage,viewtheinformationinBIOSRevisionLevelontherightpane.
•SourcesforobtainingthelatestlevelBIOSavailable
–Lenovosupportwebsite:http://www.lenovo.com/support/
–lenovoCustomerSupportCenter
–Levels1and2Support
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ToupdatetheBIOS,see“UpdatingorrecoveringtheBIOS”onpage39.
Note:BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperating
system.See“ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem”onpage40.
Usingsystemprograms
Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe
POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare
performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions
fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanusethe
SetupUtilityprogramtovieworchangetheconfigurationsettingsofyourcomputer.See“UsingtheSetup
Utilityprogram”onpage35
Thesystemboardofyourcomputerhasamodulecalledelectricallyerasableprogrammableread-only
memory(EEPROM,alsoreferredtoasflashmemory).ItenablesyoutoupdatethePOST,theBIOS,and
theSetupUtilityprogrameasily.Toperformsuchanupdate,youcaneitherstartyourcomputerwitha
system-program-updatediscorrunaspecialupdateprogramfromyouroperatingsystem.
LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they
areavailableasdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing
thePOSTandBIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formost
models,youcandownloadanupdateprogramthatcanbeusedtocreateasystem-program-updatedisc
orberunfromtheoperatingsystem.
fordetailedinformation.
ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem
BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.
TochangetheBIOSsettings,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault.
3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:
•ToinstalltheWindows8.1(64-bit)operatingsystem,selectEnabled.
•ToinstallanoperatingsystemotherthanWindows8.1(64-bit),selectDisabled.
4.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.
5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage39.
UpdatingtheBIOS
Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.Y oucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly
onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ToupdatetheBIOSfromyouroperatingsystem,downloadtheflashBIOSupdatedriveraccordingto
youroperatingsystemversion.ToupdatetheBIOSfromaflashupdatedisc,downloadtheISOimage
version(usedtocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflash
BIOSupdatedriver.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
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Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide
theinformationabouthowtorecordtheupdatedisc.See“Recordingadisc”onpage20.
RecoveringfromaBIOSupdatefailure
TorecoverfromaBIOSupdatefailure,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage5.
4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical
outlets.See“Completingthepartsreplacement”onpage140.
8.PressthepowerbuttontoturnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive.
Waitafewminutes.Therecoveryprocessbegins.Aftertherecoveryprocessiscompleted,your
computerwillbeturnedoffautomatically.
Note:Dependingonthecomputermodel,therecoveryprocesswilltaketwotothreeminutes.
9.Repeatstep1throughstep4.
10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
11.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
12.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.
13.Pressthepowerbuttontoturnonthecomputerandrestarttheoperatingsystem.
ConfiguringRAID
ThischapterprovidesinstructionsonhowtoinstallharddiskdrivesandconfigureRedundantArrayof
IndependentDisks(RAID)foryourcomputer.Dependingonyourcomputermodel,RAIDcanbeenabledby
IntelRapidStorageTechnologyenterprise(RSTe)ortheLSIMegaRAIDBIOS.
Note:TheRAIDconfigurationinformationdescribedinthischapterisonlyapplicableintheWindows
environment.ForinformationaboutconfiguringRAIDintheLinuxenvironment,contactyourLinuxsoftware
provider.
Thischapterprovidesinformationaboutthefollowingtopics:
•“ConfiguringRAIDwithIntelRST e”onpage41
•“QuickRAIDsetupusingtheLSIMegaRAIDBIOSconfigurationutility”onpage44
ConfiguringRAIDwithIntelRST e
IfyourcomputercomeswithIntelRST e,youcanfollowthesectionsbelowtoconfigureRAIDwithIntelRSTe.
Thissectionprovidesinformationaboutthefollowingtopics:
•“InstallingSATAorSASharddiskdrives”onpage42
•“ConfiguringSATAorSASRAIDfunctionalitywiththeIntelRST econfigurationutility”onpage42
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InstallingSATAorSASharddiskdrives
EnsurethatyourcomputerhastheminimumnumberofSATAorSASharddiskdrivesinstalledforthe
followingsupportedlevelsofRAID:
•RAIDLevel0-Stripeddiskarray
–ARAIDLevel0harddiskdrivegroupconsistingofatleasttwoharddiskdrives
–Supportedstripsize:4KB,8KB,16KB,32KB,64KB,or128KB
–Betterperformancewithoutfaulttolerance
•RAIDLevel1-Mirroreddiskarray
–ARAIDLevel1harddiskdrivegroupconsistingoftwoharddiskdrives
–Improvedreadingperformanceand100%redundancy
•RAIDLevel10-Stripedandmirroreddiskarray(acombinationofRAIDLevel0andRAIDLevel1)
–ARAIDLevel10harddiskdrivegroupconsistingoffourharddiskdrives
–Supportedstripsize:4KB,8KB,16KB,32KB,or64KB
•RAIDLevel5-Block-levelstripeddiskarraywithdistributedparity
–ARAIDLevel5harddiskdrivegroupconsistingofatleastthreeharddiskdrives
–Supportedstripsize:4KB,8KB,16KB,32KB,or64KB
–Betterperformanceandfaulttolerance
Ensurethatoneofthefollowingharddiskdriveenablementmodulesisinstalledinyourcomputer:
•IfzerotofourSATAharddiskdrivesorsolidstatedrivesareinstalled,noharddiskdriveenablement
moduleisneeded.
•IffiveSA TAharddiskdrivesorsolidstatedrivesareinstalled,theSATAharddiskdriveenablement
module(onetofiveharddiskdrives)isrequired.
•IfanySASharddiskdrivesareinstalled,theSASharddiskdriveenablementmodule(onetofivehard
diskdrives)isrequired.
ConfiguringSA TAorSASRAIDfunctionalitywiththeIntelRSTeconfigurationutility
ThissectiondescribestheinformationaboutconfiguringSATAorSASRAIDfunctionalitywiththeIntel
RSTeconfigurationutility.
Note:TheIntelRSTeconfigurationutilityassumesthatyourcomputerisinstalledwithmorethanonehard
diskdrive.Therefore,ifonlyoneharddiskdriveisinstalledinyourcomputer,thefollowinginformation
doesnotapply.
Thissectionprovidesinformationaboutthefollowingtopics:
•“EnteringtheIntelRSTeconfigurationutility”onpage42
•“CreatingRAIDvolumesusingtheIntelRSTeconfigurationutility”onpage43
•“DeletingRAIDvolumesusingtheIntelRSTeconfigurationutility”onpage43
•“Resettingharddiskdrivestonon-RAID”onpage43
EnteringtheIntelRSTeconfigurationutility
ThissectionprovidesinstructionsonhowtoentertheIntelRST econfigurationutility.
Duringthecomputerstartup,followtheinstructionsonthescreen.PressCtrl+ItoentertheIntelRSTe
configurationutility.
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ThefollowingfouroptionsaredisplayedafteryouentertheIntelRST econfigurationutility:
1.CreateRAIDVolume
2.DeleteRAIDVolume
3.ResetDiskstoNon‐RAID
4.Exit
Presstheupanddownarrowkeystoselectanoption.PressEntertoenterthemenufortheselected
option.PressEsctoexittheIntelRST econfigurationutility,orselectExit,andthenpressEntertoexitthe
IntelRSTeconfigurationutility.
CreatingRAIDvolumesusingtheIntelRST econfigurationutility
ThissectionprovidesinstructionsonhowtousetheIntelRSTeconfigurationutilitytocreateRAIDvolumes.
TocreateaRAIDvolume,dothefollowing:
1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage42.
2.PresstheupanddownarrowkeystoselectCreateRAIDVolume,andthenpressEntertoviewthe
CREATEVOLUMEMENUwindow.
3.Thefollowingfiveoptionsaredisplayed.Presstheupanddownarrowkeystoselectanoption.After
youconfigureanoption,pressTaborEntertogotothenextoption.
a.Name:Volumename.Y oucanusethedefaultnameortypeapreferredname.
b.RAIDLevel:YoucanchangetheRAIDLeveltooneofthefollowing:
•RAIDLevel0
•RAIDLevel1
•RAIDLevel10
•RAIDLevel5
c.Disks:PressEntertoentertheSELECTDISKSMENUwindow.Followtheinstructionsatthebottom
ofthemenutoselectharddiskdrives,andthenpressEntertocompletetheconfiguration.
d.StripSize:Presstheupanddownarrowkeystoselectastripsize.
e.Capacity:CustomizethecapacityoftheRAIDvolume.ThedefaultRAIDvolumeisthelargestvalue.
4.PressEntertofinishconfiguringallthefiveoptions.Whenprompted,pressYtoconfirmthecreationof
thenewRAIDvolume.
5.AfterthenewRAIDvolumeiscreated,theinformationabouttheRAIDvolumewillbedisplayedunder
DISK/VOLUMEINFORMATION,suchasIDnumber,name,RAIDlevel,stripsize,volumesize,status,
andwhetheritisabootablevolume.
DeletingRAIDvolumesusingtheIntelRST econfigurationutility
ThissectionprovidesinstructionsonhowtousetheIntelRSTeconfigurationutilitytodeleteRAIDvolumes.
TodeleteaRAIDvolume,dothefollowing:
1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage42.
2.PresstheupanddownarrowkeystoselectDeleteRAIDVolume.PressEntertoentertheDELETE
VOLUMEMENUwindow.
3.PresstheupanddownarrowkeystoselecttheRAIDvolumethatisnotneeded.PressDeltodeleteit
fromtheRAIDVolumeslist.
4.Whenprompted,pressYtoconfirmthedeletionoftheselectedRAIDvolume.
Resettingharddiskdrivestonon-RAID
Thissectionprovidesinstructionsonhowtoresetharddiskdrivestonon-RAID.
Chapter5.Advancedconfiguration43
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Toresetharddiskdrivestonon-RAID,dothefollowing:
1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage42.
2.PresstheupanddownarrowkeystoselectResetDiskstoNon-RAID.PressEntertoenterthe
RESETRAIDDATAwindow.
3.Usetheupanddownarrowkeysandthespacekeytomarkindividualharddiskdrivetobereset,
andthenpressEntertocompletetheselection.
4.Whenprompted,pressYtoconfirmtheresetaction.
5.IftheharddiskdriveyouresetispartofaRAIDvolume,thecomputermightdetectthattheRAIDvolume
isdegraded.Inthiscase,youarepromptedtoselectaharddiskdrivetoinitiatearebuildprocess.
6.Selectanavailableharddiskdrive,andthenpressEntertoinitiatetherebuildprocess.
Note:PressEsctocancelarebuildprocessandkeeptheRAIDvolumeinthedegradedstatus.Inthe
MainMenuwindowunderDISK/VOLUMEINFORMA TION,youwillseethestatusoftheRAIDvolume
ischangedtoDegraded.
QuickRAIDsetupusingtheLSIMegaRAIDBIOSconfigurationutility
Notes:
•TheLSIMegaRAIDSASadapterandtheLSIMegaRAIDBIOSconfigurationutilityareonlyavailable
onsomemodels.
•Thefollowingstepsinthissectionareintendedtoguideyouthroughaquicksetupofbasic
RAIDfunctionswiththeLSIMegaRAIDSASadapter.Foradvancedsetupandconfiguration
usingthisadapter,refertothecompleteMegaRAIDSASSoftwareUserGuidethatisavailableat
http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.
Thissectionprovidesinformationaboutthefollowingtopics:
•“InstallingSATAorSASharddiskdrives”onpage44
•“EnteringtheLSIMegaRAIDBIOSconfigurationutility”onpage45
•“CreatingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility”onpage45
•“DeletingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility”onpage46
•“Settingthehotspareharddiskdrive”onpage46
InstallingSATAorSASharddiskdrives
EnsurethatyourcomputerhastheminimumnumberofSATAorSASharddiskdrivesinstalledforthe
followingsupportedlevelsofRAID:
•RAIDLevel0-Stripeddiskarray
–ARAIDLevel0harddiskdrivegroupconsistingofatleastoneharddiskdrive
–Supportedstripsize:8KBto1MB
–Betterperformancewithoutfaulttolerance
•RAIDLevel00-SpannedharddiskdrivegroupwithaseriesofRAID0harddiskdrivegroups
–ARAIDLevel00harddiskdrivegroupconsistingoftwoorfourharddiskdrives
–Supportedstripsize:8KBto1MB
–Betterperformancewithoutfaulttolerance
•RAIDLevel1-Mirroreddiskarray
–ARAIDLevel1harddiskdrivegroupconsistingoftwoorfourharddiskdrives
–Improvedreadperformanceand100%redundancy
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•RAIDLevel10-AcombinationofRAIDLevel0andRAIDLevel1
–ARAIDLevel10harddiskdrivegroupconsistingoffourharddiskdrives
–Databeingstripedacrossharddiskdrivegroups
–Providesbothhighdatatransferratesandcompletedataredundancy
•RAIDLevel5-Block-levelstripeddiskarraywithdistributedparity
–ARAIDLevel5harddiskdrivegroupconsistingofatleastthreeharddiskdrives
–Supportedstripsize:8KBto1MB
–Betterperformanceandfaulttolerance
–RAIDLevel5mightnotbeavailableonallmodelsofLSIMegaRAIDadapter
•RAIDLevel6-Block-levelstripeddiskarraywithdualdistributedparity
–ARAIDLevel6harddiskdrivegroupconsistingofatleastfourharddiskdrives
–Supportedstripsize:8KBto1MB
–Betterperformanceandfaulttolerancethatcanstanduptolossoftwoharddiskdrives
–RAIDLevel6mightnotbeavailableonallmodelsofLSIMegaRAIDadapter
EnsurethattheLSIMegaRAIDSASadaptercardisinstalledinyourcomputer,andthattheharddiskdrives
areconnectedtothisadaptercardandnottotheconnectorsonthesystemboard.
EnteringtheLSIMegaRAIDBIOSconfigurationutility
ThissectionprovidesinstructionsonhowtoentertheLSIMegeRAIDBIOSconfigurationutility.
ToentertheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:
1.Duringthecomputerstartup,followtheinstructionsonthescreen.
2.PressCtrl+HtoentertheCONTROLLERSELECTIONwindow.
3.Selectthecontrolleryouwanttoconfigure,andthenclickStarttoentertheLSIMegaRAIDBIOS
configurationutility.
CreatingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility
ThissectionprovidesinstructionsonhowtocreateRAIDvolumesusingtheLSIMegaRAIDBIOS
configurationutility.
TocreateRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:
1.ClickConfigurationWizardontheWebBIOSmainscreentoentertheChoosingtheConfiguration
Typewindow.
2.Presstheupanddownarrowkeystoselectoneofthethreeconfigurationtypes:
•ClearConfiguration:Cleartheexistingconfiguration.
•NewConfiguration:Cleartheexistingconfigurationandcreatenewconfiguration.
•AddConfiguration:Retaintheexistingstorageconfigurationandaddnewharddiskdrives.The
newconfigurationwillnotcauseanydataloss.
3.SelectAddConfiguration,andthenclickNext.Thefollowingtwooptionsaredisplayedinthe
ConfigurationMethodwindow.
•ManualConfiguration:Manuallycreateharddiskdrivegroupsandvirtualharddiskdrives,and
setparameters.
•AutomaticConfiguration:AutomaticallycreateanoptimalRAIDconfiguration.
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4.SelectManualConfiguration,andthenclickNext.TheDriveGroupDefinitionwindowisdisplayed.To
createharddiskdrivegroups,dothefollowing:
a.Selectoneormoreharddiskdrivesforthegroup(keeppressingCtrlwhileselectingmorethan
oneharddiskdrive).
b.ClickAddToArraytomovetheselectedharddiskdrivestoDriveGroups.
c.ClickAcceptDGtocreatetheharddiskdrivegroup.
d.Repeattheabovestepsifyouwanttocreatemorethanoneharddiskdrivegroup.
5.ClickNext.TheSpanDefinitionwindowisdisplayed.Selecttheharddiskdrivegroupthatyouwant
toaddtoaspan,andthenclickAddtoSPAN.Repeatthisstepuntilyouhaveselectedallthehard
diskdrivegroupsyouwant.
6.ClickNext.TheVirtualDriveDefinitionwindowisdisplayed.Changethevirtualharddiskdriveoptions
fromthedefaultsettingslistedonthescreentothesettingsyouwant.ClickAccept,andthenfollow
theinstructionsonthescreentocustomizeyoursettings.
7.ClickNext,andthePreviewwindowisdisplayed.
8.Verifyyoursettings,andthenclickAccept.
9.ClickY estosavetheconfiguration.
DeletingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility
ThissectionprovidesinstructionsonhowtodeleteRAIDvolumesusingtheLSIMegaRAIDBIOS
configurationutility.
TodeleteRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:
1.EntertheLSIMegaRAIDBIOSconfigurationutility.See“EnteringtheLSIMegaRAIDBIOSconfiguration
utility”onpage45.
2.Clickthevirtualharddiskdrivesyouwanttodelete,andthentheVirtualDrivewindowisdisplayed.
3.ClickDelete,andthenclickGo.
4.ClickY estosaveyourchanges.
Settingthehotspareharddiskdrive
Thissectionprovidesinstructionsonhowtosetthehotspareharddiskdrive.
Tosetthehotspaceharddiskdrive,dothefollowing:
1.EntertheLSIMegaRAIDBIOSconfigurationutility.See“EnteringtheLSIMegaRAIDBIOSconfiguration
utility”onpage45.
2.Clicktheharddiskdriveyouwanttosetasthehotspareharddiskdrive.TheDrivewindowisdisplayed.
3.SelectMakeGlobalHSPorMakeDedicatedHSP,andthenclickGo.
4.ThemainscreenoftheLSIMegaRAIDBIOSconfigurationutilityisdisplayed,andtheharddiskdrive
youselectedislistedasahotspareharddiskdriveintherightpane.
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Chapter6.Preventingproblems
Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer
runningsmoothly.
Keepingyourcomputercurrent
Insomesituationsyoumightfinditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or
operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet
anddooneofthefollowing:
•UsethecorrespondingLenovoprogramtogetthesystemupdates,suchasdevicedriverupdates,
softwareupdates,andBIOSupdates.
–ForWindows7orWindows8.1:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”
onpage13
•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows
components,anddevicedriverupdates.
1.DependingonyourWindowsversion,dothefollowing:
.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.View
ControlPanelbyLargeiconsorSmallicons,andthenclickWindowsUpdate.
–ForWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreento
displaythecharms.Then,clickSettings➙ChangePCsettings➙Updateandrecovery➙
WindowsUpdate.
–ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickSettings➙Update&
security➙WindowsUpdate.
2.Followtheinstructionsonthescreen.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itis
recommendedthatyougetdevicedriversbyusingLenovoprogramsorfromtheLenovoWebsiteat
http://www.lenovo.com/support.
Cleaningandmaintenance
Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.
Basics
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyoftheventsinthecomputerormonitor.Theseventsprovideairflowtokeepyour
computerfromoverheating.
©CopyrightLenovo2014,2016
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•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.
Cleaningyourcomputer
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.
CAUTION:
Besuretoturnoffthecomputerandmonitorbeforecleaningthecomputerandmonitorscreen.
Computer
Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Keyboard
Tocleanyourcomputerkeyboard,dothefollowing:
1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmayhookontoanadjacentkeyandpossiblydamageit.Ensurethatnoliquiddripsonto
orbetweenthekeys.
3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
Opticalmouse
Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe
pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.
Tocleananopticalmouse,dothefollowing:
1.Turnoffyourcomputer.
2.Disconnectthemousecablefromthecomputer.
3.Turnthemouseupsidedowntocheckthelens.
•Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
•Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.
4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern
beneaththemouse,itmightbedifficultforthedigitalsignalprocessortodeterminechangesinthe
mouseposition.
5.Reconnectthemousecabletothecomputer.
6.Turnyourcomputerbackon.
Displayscreen
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodically.
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Cleaningaflat-panelmonitorsurface
Tocleantheflexiblefilmsurfaceofaflat-panelcomputerdisplay,wipeitgentlywithasoft,drycloth,or
blowonthescreentoremovegritandotherlooseparticles.ThenmoistenaclothwithLCDcleanerand
wipethescreensurface.
Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.Usecleaningfluidsdevelopedfor
LCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer
supplystorescarrypre-moistenedtowelettesforLCDmaintenance.
Cleaningaglass-screensurface
Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand
otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.
Goodmaintenancepractices
Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.
•Emptyyourrecyclebinonaregularbasis.
•Usethediskdefragmentationordiskoptimizationfeatureofyouroperatingsystemoccasionallyto
preventperformanceproblemscausedbyanexcessivenumberoffragmentedfiles.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Backupcriticaldataregularlyonremovablemediamemory,suchasdiscsandUSBstoragedrives,and
storetheremovablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependson
howcriticalthedataistoyouoryourbusiness.
•Backupyourentireharddiskdriveonaregularbasis.SeeChapter8“Recoveryinformation”onpage65
•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour
computercurrent”onpage47.
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminesthecauseofaproblem.
•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage65
aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactory-defaultsettings.
•CreaterescuemediausingdiscsorUSBstoragedrivesasearlyaspossible.Youcanusearescue
mediumtorecoverfromfailuresthatpreventyoufromgainingaccesstotheWindowsenvironmentorthe
RescueandRecoveryworkspaceonyourharddiskdrive.
formoreinformation
.
Movingyourcomputer
Takethefollowingprecautionsbeforemovingyourcomputer:
1.Backupallfilesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable
commercially.IfyouusetheWindows7operatingsystem,LenovoprovidestheRescueandRecovery
programtohelpyoubackupandrestoredata.See“Performingbackupandrecoveryoperations”
onpage66.
2.Removeallmediafromyourcomputer,suchasdiscs,USBstoragedrives,memorycards,andsoon.
3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write
headinanondataarea.Thispreventsdamagetotheharddiskdrive.
4.Unplugthepowercordsfromelectricaloutlets.
5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsfirst,andthen
disconnecttheotherendsfromthecomputer.
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6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.
7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.
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Chapter7.Troubleshootinganddiagnostics
Thischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyour
computerproblemisnotdescribedhere,seeChapter10“Gettinginformation,help,andservice”onpage
143foradditionaltroubleshootingresources.
Basictroubleshooting
Thefollowingtableprovidessomebasicinstructionstohelpyoutroubleshootyourcomputerproblems.
Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport
telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto
theLenovoSupportWebsiteat:
http://www.lenovo.com/support/phone
SymptomAction
Thecomputerdoesnotstart
whenyoupressthepower
button.
Themonitorscreenisblank.Ensurethat:
Thekeyboarddoesnotwork.Ensurethat:
Themousedoesnotwork.Ensurethat:
Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,
ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.
•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.
•Themonitoristurnedonandthebrightnessandcontrastissetcorrectly.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
•Ifyourcomputerhasadiscretegraphicscardinstalled,besuretouseamonitor
connectoronthediscretegraphicscard.
•Thecomputeristurnedon.
•ThekeyboardissecurelyconnectedtoaPS/2keyboardconnectororaUSB
connectoronthecomputer.
•Nokeysarestuck.
•Thecomputeristurnedon.
•ThemouseissecurelyconnectedtoaPS/2mouseconnectororaUSB
connectoronthecomputer.
•Themouseisclean.Referto“Opticalmouse”onpage48forfurtherinformation.
©CopyrightLenovo2014,2016
51
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SymptomAction
Theoperatingsystemdoesnot
start.
Thecomputerbeepsmultiple
timesbeforetheoperating
systemstarts.
Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystem
resides.Usually,theoperatingsystemisontheharddiskdrive.Formore
information,see“Selectingastartupdevice”onpage38
Ensurethatnokeysarestuck.
.
Troubleshootingprocedure
Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour
computer:
1.Ensurethatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.
2.Ensurethatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
3.EnsurethatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation
aboutaccessingandchangingtheBIOSsettings,referto“UsingtheSetupUtilityprogram”onpage35.
4.Goto“Troubleshooting”onpage52andfollowtheinstructionsforthetypeofproblemyouare
experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe
nextstep.
5.Tryusingapreviouslycapturedconfigurationtoseeifarecentchangetohardwareorsoftwaresettings
hascausedaproblem.Beforerestoringapreviousconfiguration,captureyourcurrentconfigurationin
casetheolderconfigurationsettingsdonotsolvetheproblemorhaveadverseeffects.T orestorea
capturedconfiguration,dothefollowing:
a.OpenControlPanelbydoingoneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.
•ForWindows8.1:See“AccessingControlPanelontheWindows8.1operatingsystem”on
page22.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery➙OpenSystemRestore.
c.Followtheinstructionsonthescreen.
Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.
6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage62formoreinformation.
•Ifthediagnosticprogramdetectsahardwarefailureorifyouareunabletorunthediagnostic
program,contacttheLenovoCustomerSupportCenter.SeeChapter10“Gettinginformation,help,
andservice”onpage143
formoreinformation.
•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.
7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa
virus,removethevirus.
8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter10“Getting
information,help,andservice”onpage143formoreinformation.
Troubleshooting
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
Ifthesymptomoccurredimmediatelyafteryouinstallednewsoftwareoranewhardwareoption,dothe
followingbeforereferringtothetroubleshootinginformation:
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1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea
hardwareoption,ensurethatyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour
computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.
2.Runthediagnosticprogramtoensureyourcomputerisoperatingcorrectly.
3.Reinstallthenewhardwareoptionorsoftwarefollowingtheinstructionsprovidedbythemanufacturer.
Audioproblems
Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethefollowing:
–TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•OntheWindowsdesktop,clickthespeakericonintheWindowsnotificationarea.ThenclickMixer.
Ensurethatthemutespeakerssettingsarenotselectedandnoneofthevolumesettingsissettoolow.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemfor
moreinformation.
Soundcomesfromoneexternalspeakeronly
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.
•ClickthespeakericonintheWindowsnotificationarea.Thenclickthespeakericonontopofthevolume
control.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
CDproblems
ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
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•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startyourcomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Referto
“Selectingorchangingthestartupdevicesequence”onpage38
thestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannot
bechanged.
forinformationonviewingandchanging
DVDproblems
ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
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•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.
Intermittentproblems
Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.
Harddiskdriveproblems
Selectyoursymptomfromthefollowinglist:
•“SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage55
•“"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive”
onpage55
SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupporttheharddiskdrives.
–IfyourcomputerisinstalledwithfiveSAT Aharddiskdrives,ensurethattheSATAharddiskdrive
enablementmodule(onetofiveharddiskdrives)isinstalled.
–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetofiveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See
“LenovoSolutionCenter”onpage62
help,andservice”onpage143.
.Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect
harddiskdrive
Solutions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.Referto“Installing
orreplacinga3.5-inchstoragedrive”onpage75.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Selectingastartupdevice”onpage38.
Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacetheharddiskdrive.Referto“Installingorreplacinga3.5-inchstorage
drive”onpage75
.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See
“LenovoSolutionCenter”onpage62.
Chapter7.Troubleshootinganddiagnostics55
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Problemswiththekeyboardormouse
Thissectionprovidessolutionstokeyboard-relatedandmouse-relatedproblems.
Themousedoesnotwork
Solutions:
•ConnectthemousecabletoaUSBconnectororPS/2mouseconnector.
Note:Dependingonyourkeyboard,integratedUSBconnectorsmightbeavailabletobeusedto
connectaUSBmouse.
•Installthedevicedriversforthemouse.
•IfyouareusingaUSBmouse,enabletheUSBconnectorsintheBIOSsettings.Formoreinformation,
see“Enablingordisablingadevice”onpage37
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Solution:Cleanthemouse.Formoreinformation,see“Opticalmouse”onpage48.
Thefingerprintreaderonthekeyboarddoesnotwork
Solutions:
•Enrollyourfingerprintcorrectly.
•Neverscratchthesurfaceofthereaderwithahard,pointedobject.
•Neverscrapthesurfaceofthereaderwithyournailoranythinghard.
•Useortouchthereaderwithacleanfinger.
•Ensurethatthesurfaceofyourfingeristhesamewiththeonewhenyoulastenrolled.
.
Thewirelesskeyboarddoesnotwork
Solutions:
•IfthetransceivercommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.
•IfthewirelesskeyboarddoesnotworkwhenthetransceivercommunicationsLEDison,restartyour
computer.
Iftheproblempersistsaftertherestart,ensurethat:
•Thebatteriesareinstalledcorrectly.
•Thebatteriesstillretaintheircurrent.
•Thedistancefromthewirelesskeyboardtothetransceiverislessthan10m(393.7inches).
•Thetransceiverisinstalledfully.
Monitorproblems
Thissectionprovidessolutionstomonitor-relatedproblems.
Myscreengoesblankwhilethecomputerison
Solutions:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
•Pressakeytoexitthescreensaver.
•Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
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ThemonitorworkswhenIturnonthecomputer,butgoesblankwhenIstartsome
applicationprograms
Solutions:
•Connectthemonitorsignalcablefromyourmonitortoanappropriateconnectoronthecomputer.A
loosecablemightcauseintermittentproblems.
•Installthedevicedriversfortheapplicationprograms.Refertothedocumentationfortheaffected
applicationprogramtocheckwhetheranydevicedriversarerequired.
Theimageappearstobeflickering
Solutions:
•Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother
devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe
problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfartheraway
fromthescreen.Ifthisdoesnotcorrecttheproblem,turnoffthecomputer.Then,adjusttheplacementof
thecomputerandotherdevicessothattheyareatleast305mm(12inches)apart.Turnonthecomputer.
•Resettherefreshratesupportedbyyourcomputer.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dothefollowing:
–ForWindows7orWindows8.1:ClickScreenresolution➙Advancedsettings.
–ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings➙
Displayadapterproperties.
3.ClicktheMonitortab,andthenresettherefreshratetobethehighestandnoninterlaced.
Theimageisdiscolored
Solution:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Movefluorescentdesk
lightingoranyequipmentthatproducesmagneticfieldsfurtherawayfromthemonitor.Iftheproblem
persists,dothefollowing:
1.Turnoffthemonitor.
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.
3.Turnonthemonitor.
Networkingproblems
Thissectionprovidessolutionstonetworking-relatedproblems.
Ethernetproblems
Mycomputercannotconnecttothenetwork
Solutions:Ensurethat:
•Thecableisinstalledproperly.
ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand
theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100
meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try
adifferentcable.
•Thecableisinstalledproperly.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage47
•Theswitchportandtheadapterhavethesameduplexsetting.
.
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Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportisalsoconfiguredforfullduplex.
Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.
•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
Theadapterstopsworkingfornoreason
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtothe“Solution”
descriptionforthepreviousproblemtoensurethatthelatestdevicedriverisinstalled.
TheWakeOnLANfeatureisnotworking
Solution:EnabletheWakeOnLAN(WOL)featureintheBIOSprogram.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
AwirelessLANproblem
Mycomputercannotestablishnetworkconnectionsusingthebuilt-inwirelessnetworkingcard.
Solutions:
•EnsurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriverversion
supportedbyAccessConnectionsisthelatestdocumentedinthereadmefile.
•Ensurethatyourcomputeriswithintherangeofawirelessaccesspoint.
•ClicktheAccessConnectionsiconintheWindowsnotificationareatocheckifthewirelessradiois
enabled.Ifthewirelessradioisdisabled,followtheinstructionsonthescreentoenableit.
•ChecktheNetworkName(SSID)andyourencryptioninformation.UseAccessConnectionstoverify
thiscase-sensitiveinformation.
Bluetoothproblem
SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocalspeakereven
thoughtheheadsetorheadphoneisconnectedusingtheHeadsetprofileorAVprofile.
Solution:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanel.
Note:ForinformationabouthowtoopenControlPanelonWindows8.1,see“AccessingControlPanel
ontheWindows8.1operatingsystem”onpage22
3.ClickHardwareandSound➙Sound.
4.SelectthePlaybacktab.
.
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5.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusingtheAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
6.ClickOKtoclosetheSoundwindow.
Note:TheBluetoothfeatureissupportedonlyonsomecomputermodels.
Ihaveconnectedanoptiontomycomputer,butitdoesnotwork
Solution:Refertothedocumentationthatcomeswiththeoptiontoensurethatyouhaveconnectedthe
optioncorrectly.
Performanceandlockupproblems
Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.
Insufficientfreeharddiskdrivespace
Solutions:Freeupharddiskdrivespace.
1.CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
2.CleanupyourCdrive.
a.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickComputer.
•ForWindows8.1:OpenFileExplorer.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickFileExplorer➙
ThisPC.
b.Right-clickyourCdriveandthenclickProperties.
c.Checktheamountoffreespace,andthenclickDiskCleanup.
d.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.
3.TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
a.OpenControlPanelbydoingoneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.
•ForWindows8.1:See“AccessingControlPanelontheWindows8.1operatingsystem”on
page22
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickProgramsandFeatures.
c.Dothefollowing:
•ToturnsomeWindowsfeaturesoff,clickT urnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
•Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
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2.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickComputer.
•ForWindows8.1:OpenFileExplorer.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickFileExplorer➙
ThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.ClicktheToolstab.
5.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows8.1orWindows10:ClickOptimize.SelectthedesireddriveandthenclickOptimize.
6.Followtheinstructionsonthescreen.
Insufficientmemory
Solution:Installadditionalmemorymodules.Forinstructionsoninstallingmemorymodules,see“Installing
orreplacingamemorymodule”onpage127.
Topurchasememorymodules,goto:
http://www.lenovo.com
Theprinterdoesnotwork
Solutions:
•IfyouareusingIEEE-approvedprintersignalcables,dothefollowing:
1.Connecttheprintersignalcablefirmlytothecorrectparallel,serial,orUSBconnectoronthe
computer.
2.Loadthepapercorrectly.
3.Turnontheprinterandkeeptheprinteronline.
•Ifyouareusingnon-IEEE-approvedprintersignalcables,dothefollowing:
1.Correctlyinstalldevicedriversandsoftwarethatcomewiththeprinter.
2.Assigntheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOSsettings.For
moreinformationaboutBIOSsettings,see“UsingtheSetupUtilityprogram”onpage35.
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.SeeChapter10“Gettinginformation,help,and
service”onpage143.
Serialconnectorcannotbeaccessed
Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,attachthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.
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Softwareproblems
Thissectionprovidessolutionstosoftware-relatedproblems.
Whenusingasortfeature,datescannotbesortedinthecorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,assumingthefirsttwodigitswere19.Consequently,datescannotbesortedinthecorrectorder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Someapplicationprogramsdonotworkasexpected
Solutions:
•Ifyouarehavingdifficultywithperformingaspecifictaskwithinanapplicationprogram,refertothe
helpsystemfortheprogram.
•IfyouarehavingdifficultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe
Windowshelpsystem.
•Checkwhethertheproblemsarecausedbyanewly-installedapplicationprogram.
1.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwiththe
softwareformoreinformation.
2.Verifythatothersoftwareworkscorrectlyonyourcomputer.
3.Verifythatthesoftwareyouareusingworksonanothercomputer.
•Ifyoureceivedanyerrormessageswhileusingtheprogram,seetheprinteddocumentationthatcomes
withtheprogramorthehelpsystemforsolutions.
•CheckifanyupdatesareavailablefromyourmanufacturerorWebsite.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:
1.OpenControlPanelbydoingoneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.
–ForWindows8.1:See“AccessingControlPanelontheWindows8.1operatingsystem”onpage
22.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
2.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery➙OpenSystemRestore.
3.Followtheinstructionsonthescreen.
•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand
reinstallit.
MyUSBconnectorscannotbeaccessed
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,attachthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreattachtheUSBconnectortoresettheUSBdevice.
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Diagnostics
Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramcan
alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.
Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris
runningtheWindowsoperatingsystem.
Notes:
1.YourcomputerispreinstalledwiththeLenovoSolutionCenterprogramfordiagnosticpurposes.For
moreinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolutionCenter”onpage62.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprogram,save
andprintthelogfilescreatedbythediagnosticprogram.Y ouwillneedthelogfileswhenyouspeaktoa
Lenovotechnicalsupportrepresentative.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
•YourcandownloadtheLenovoSolutionCenterprogramfromhttp://www.lenovo.com/diags.
•IfyouareusingaWindowsoperatingsystemotherthanWindows7,Windows8.1,orWindows10,goto
http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.
ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage13
Note:Ifyoucannotisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprintthelog
files.YouwillneedthelogfileswhenyouspeaktoaLenovotechnicalsupportrepresentative.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
.
Hardwarediagnostics
Yourcomputersupportsthehardwarediagnosticsfunction.Thisfunctionenablesyourcomputertomonitor
somehardwarecomponentsinrealtimeforpotentialissuesthatmightnotbeeasilydetectableduring
normaluse.Whenthecomputerdetectsanissueorerror,thefour-digitdiagnosticdisplayonthefrontofthe
computerdisplaystextandanumericalerrorcode.See“Locatingconnectors,controls,andindicatorson
thefrontofyourcomputer”onpage2
Forinformationabouttheissueorerror,dothefollowing:
1.ConnecteitherofthefollowingdevicestothediagnosticUSBconnectoronthefrontofthecomputer:
•AUSBkey
•AnAndroid
See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage2.
2.Waitabout10to15secondsforthediagnosticdatatotransferfromthecomputertotheUSBdevice.
Duringthedatatransfer,thefour-digitdiagnosticdisplaydisplays“FileCopy”.Whenthedatatransfer
finishes,thefour-digitdiagnosticdisplaydisplays“FileCopyDone”.
TM
devicewiththeLenovoWorkstationDiagnosticsappinstalled
.
Note:DiagnosticdataisavailablefortransferthroughthediagnosticUSBconnectoronlywhentext
andanumericalerrorcodeisdisplayedonthefour-digitdiagnosticdisplay.Innormalconditions,the
diagnosticUSBconnectorfunctionsasastandardUSB3.0connector.
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3.DependingonwhetheryouareusingaUSBkeyoranAndroiddevice(suchasasmartphone),do
oneofthefollowing:
•IfyouareusingaUSBkey,gotohttp://support.lenovo.com/workstation_diagnosticsforinformation
abouthowtoreadtheerrordataontheUSBkey.
•IfyouareusinganAndroiddevicewiththeLenovoWorkstationDiagnosticsappinstalled,openthe
applicationfordetailsabouttheerror.FormoreinformationontheLenovoWorkstationDiagnostics
app,gotohttp://www.thinkworkstationsoftware.com/diags.
FormoreinformationabouthowtousethediagnosticUSBconnectoronyourcomputer,
deciphertheerrorcodes,orusetheLenovoWorkstationDiagnosticsapp,goto
http://www.thinkworkstationsoftware.com/diags.
Thehardwarediagnosticfunctionisenabledonyourcomputerbydefault.Todisablethefunction,do
thefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectAdvanced➙Diagnostics,andthenpressEnter.
3.SelectReal-timeDiagnosticsMonitoringandpressEnter.ThenselectDisabledandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.
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Chapter8.Recoveryinformation
Thischapterprovidesinformationabouttherecoverysolutions.Thereareavarietyofmethodstochoose
fromwhenconsideringhowtorecoverfromasoftware-orhardware-relatedproblem.Somemethods
varydependingonthetypeofoperatingsystemthatisinstalled.Youcanrestorethecomputersettings
usingaprogramortherecoverydiscset.Formoreinformationaboutusingtherecoverydiscset,see
thedocumentationthatcomeswiththediscset.
Thischaptercontainsthefollowingtopics:
•“RecoveryinformationfortheWindows7operatingsystem”onpage65
•“RecoveryinformationfortheWindows8.1operatingsystem”onpage70
•“RecoveryinformationfortheWindows10operatingsystem”onpage71
RecoveryinformationfortheWindows7operatingsystem
TherecoveryinformationinthissectiononlyappliestothecomputersthathavetheRescueandRecovery
programortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestoreiconinthe
LenovoThinkVantageToolsprogramisdimmed,itindicatesthatyoumustinstalltheRescueandRecovery
programmanuallybeforeenablingitsfeatures.T oinstalltheRescueandRecoveryprogram,dothefollowing:
1.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickEnhancedBackup
andRestore.
2.Followtheinstructionsonthescreen.
3.Whentheinstallationprocessfinishes,theEnhancedBackupandRestoreiconisactivated.
Thissectioncontainsthefollowingtopics:
•“Creatingandusingrecoverymedia”onpage65
•“Performingbackupandrecoveryoperations”onpage66
•“Creatingandusingarescuemedium”onpage68
•“Reinstallingprogramsanddevicedrivers”onpage68
•“Solvingrecoveryproblems”onpage70
Creatingandusingrecoverymedia
Recoverymediaenableyoutorestoretheharddiskdrivetothefactory-defaultstateandputthecomputerin
anoperationalstateafterallotherrecoverymethodshavefailed.Recoverymediaareusefulifyoutransfer
thecomputertoanotherarea,sellthecomputer,orrecyclethecomputer.Asaprecautionarymeasure,itis
importanttocreaterecoverymediaasearlyaspossible.Thedataontherecoverymediacanbeusedfor
thefollowingpurposes:
•Reinstalltheprogramsanddevicedriversonyourcomputer
•Reinstalltheoperatingsystem
•ModifythedatafilesontheharddiskdriveusingtheAdditionalFiles
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Itis
recommendedthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
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Creatingrecoverymedia
Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB
storagedrives.
TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo
ThinkVantageT ools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Attention:Whenyouuserecoverymediatorestoretheharddiskdrivetothefactory-defaultstate,allthe
filescurrentlyontheharddiskdrivewillbedeleted.Thesefileswillbereplacedbythefactory-defaultfiles.
TouserecoverymediaontheWindows7operatingsystem,dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootUSBstoragedrivetothecomputer,or
insertthebootdiscintotheopticaldrive.
2.Turnonorrestartyourcomputer.
3.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu
windowisdisplayed.
4.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
5.Followtheinstructionsonthescreentocompletetheoperation.
Note:Afterrestoringyourcomputerharddiskdrivetothefactory-defaultstate,youmighthavetoreinstall
devicedriversforsomedevices.See“Reinstallingprogramsanddevicedrivers”onpage68.
Performingbackupandrecoveryoperations
TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincluding
theoperatingsystem,datafiles,softwareprograms,andpersonalsettings.Youcanstorethebackupat
thefollowinglocations:
•TheRescueandRecoveryworkspace
•Thesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer
•AnexternalUSBharddiskdriveconnectedtoyourcomputer
•Anetworkdrive
•Recordablediscs(arecordableopticaldriveisrequiredforthisoption)
Afteryouhavecompletedthebackupoperation,youcanrestorepartsorwholeofthedataonthehard
diskdrive.
Performingabackupoperation
ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.
Performingarecoveryoperation
Thissectionprovidesthefollowingtopics:
•“PerformingarecoveryoperationfromWindows7”onpage67
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•“PerformingarecoveryoperationfromtheRescueandRecoveryworkspace”onpage67
PerformingarecoveryoperationfromWindows7
ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
PerformingarecoveryoperationfromtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotectedandhiddenareaofyourharddiskdrivethat
operatesindependentlyfromtheWindowsoperatingsystem.TheRescueandRecoveryworkspaceenables
youtoperformrecoveryoperationsevenifyoucannotstarttheWindowsoperatingsystem.Y oucanperform
thefollowingrecoveryoperationsfromtheRescueandRecoveryworkspace:
•Rescuefilesfromyourharddiskdriveorfromabackup:
Youcanlocatefilesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordable
media,suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourfilesorif
changesweremadetothefilessinceyourlastbackupoperation.Y oualsocanrescueindividualfilesfrom
aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.
•RestoreyourharddiskdrivefromaRescueandRecoverybackup:
IfyouhavebackedupyourharddiskdriveusingtheRescueandRecoveryprogram,youcanrestorethe
harddiskdrivefromaRescueandRecoverybackup,evenifyoucannotstarttheWindowsoperating
system.
•Restoreyourharddiskdrivetothefactory-defaultstate:
Youcanrestorethecompletecontentsofyourharddiskdrivetothefactory-defaultstateevenifyou
cannotstarttheWindowsoperatingsystem.Ifyouhavemultiplepartitionsonyourharddiskdrive,you
havetheoptiontorestoretheC:partitionandleavetheotherpartitionsintact.
Attention:YoucanrestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk
drivetothefactory-defaultsettings.Duringeitherprocess,allfilesontheprimaryharddiskdrivepartition
(usuallydriveC:)willbedeleted.Ifpossible,makecopiesofimportantfiles.IfyoucannotstarttheWindows
operatingsystem,youcanusetherescuefilesfeatureoftheRescueandRecoveryworkspacetocopyfiles
fromyourharddiskdrivetoothermedia.
ToperformarecoveryoperationfromtheRescueandRecoveryworkspace,dothefollowing:
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecovery
workspace.
3.IfyouhavesetaRescueandRecoverypassword,enteryourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage70.
4.Dooneofthefollowing:
•Torescuefilesfromyourharddiskdrive,clickRescuefilesandfollowtheinstructionsonthescreen.
•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive
tothefactory-defaultstate,clickFullRestoreandfollowtheon-screeninstructions.
Note:Afterrestoringyourcomputerharddiskdrivetothefactory-defaultstate,youmighthaveto
reinstalldevicedriversforsomedevices.See“Reinstallingprogramsanddevicedrivers”onpage68
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FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Creatingandusingarescuemedium
CreaterescuemediausingdiscsorUSBstoragedrivesasearlyaspossible.Youcanusearescuemedium
torecoverfromfailuresthatpreventyoufromgainingaccesstotheWindowsenvironmentortheRescue
andRecoveryworkspaceonyourharddiskdrive.
Notes:
•Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperatingsystem.
•Therescuedisccanbestartedinalltypesofopticaldrives.
Creatingarescuemedium
TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheCreateRescueMediaicon.The“CreateRescueandRecoveryMedia”windowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreate
arescuemediumusingadisc,aUSBstoragedrivewithsufficientcapacity,orasecondaryinternal
harddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
DependingonwhetheryouhavecreatedarescuemediumusingadiscoraUSBharddiskdrive,doone
ofthefollowing:
•Ifyouhavecreatedarescuemediumusingadisc,dothefollowing:
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu
windowisdisplayed.
3.Selectthedesiredopticaldriveasthefirstbootdevice.Then,inserttherescuediscintotheoptical
driveandpressEnter.Therescuemediumstarts.
•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,dothefollowing:
1.ConnecttheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
2.Turnonorrestartyourcomputer.
3.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu
windowisdisplayed.
4.SelecttheUSBharddiskdriveasthefirstbootdeviceandpressEnter.Therescuemediumstarts.
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.
Reinstallingprogramsanddevicedrivers
Thissectionprovidesthefollowingitems:
•“Reinstallingpreinstalledprogramsanddevicedrivers”onpage69
•“Reinstallingprogramsanddevicedriversthatarenotpreinstalled”onpage69
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Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.
Reinstallingpreinstalledprograms
ToreinstallprogramspreinstalledonyourLenovocomputer,dothefollowing:
1.Turnonthecomputer.
2.GotoC:\SWTOOLS.
3.Opentheappsfolderandlocatethesubfolderthatisnamedaftertheprogrampreinstalledonyour
computer.
4.OpenthesubfolderandlocatetheEXEfile.
5.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonthecomputer.
2.GotoC:\SWTOOLS.
3.OpentheDRIVERSfolderandlocatethesubfolderthatisnamedafterthefactory-installeddevicein
yourcomputer,suchasAUDIOorVIDEO.
4.Openthesubfolder.
5.Dooneofthefollowing:
•LocatetheEXEfile.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocomplete
theinstallation.
•Locatethereadmefilewiththe.txtextension.Thedevicedriverinstallationinformationisincludedin
thereadmefile.Followtheinstructionstocompletetheinstallation.
•IfthedevicesubfoldercontainsanINFfileandyouwanttoinstallthedevicedriverusingtheINFfile,
seeWindowshelpsystemfordetailedinformation.
Note:Formoreinformationaboutthelatestdevicedrivers,see“Gettingthelatestsystemupdates”
onpage47.
Reinstallingprogramsanddevicedriversthatarenotpreinstalled
Yourcomputerenablesyoutoreinstallprogramsanddevicedriversthatarenotpreinstalled.
Reinstallingprogramsthatarenotpreinstalled
Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtouninstall
andthenreinstallit.Reinstallingaprogramoverwritestheexistingprogramfilesandusuallyfixesany
problemsthatyoumighthavehadwiththeprogram.
Touninstallaprogramfromyoursystem,refertoMicrosoftWindowshelpsystemfordetailedinformation.
Toreinstallmostcommerciallyavailableprogramsonyoursystem,refertotheMicrosoftWindowshelp
systemtogetherwiththedocumentationprovidedwiththeprogram.
Reinstallingdevicedriversthatarenotpreinstalled
Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.
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Note:Reinstalldevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstalldevicedrivers
onlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Solvingrecoveryproblems
Note:Ensurethatyourrescuedeviceissetasthefirstbootdeviceinthestartupdevicesequencein
theSetupUtilityprogram.See“Selectingastartupdevice”onpage38fordetailedinformationabout
temporarilyorpermanentlychangingthestartupdevicesequence.FormoreinformationabouttheSetup
Utilityprogram,see“UsingtheSetupUtilityprogram”onpage35.
IfyoucannotaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,dooneofthe
following:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage68
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyoumustrestoretheharddiskdrive
tothefactory-defaultsettings.See“Creatingandusingrecoverymedia”onpage65
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
.
.
RecoveryinformationfortheWindows8.1operatingsystem
Thissectioncontainsthefollowingtopics:
•“Refreshingyourcomputer”onpage70
•“Resettingyourcomputertothefactory-defaultsettings”onpage70
•“Usingtheadvancedstartupoptions”onpage71
•“RecoveringyouroperatingsystemifWindows8.1failstostart”onpage71
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputer.
Attention:Ifyourefreshyourcomputer,theprogramspreinstalledonyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled.However,allotherprogramswillbeuninstalled.
Torefreshyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
Resettingyourcomputertothefactory-defaultsettings
Youcanresetyourcomputertothefactory-defaultsettings.Resettingthecomputerwillreinstallthe
operatingsystemandalltheprogramsthatcomewithyourcomputer.
Attention:Ifyouresetyourcomputer,allyourpersonalfilesandsettingswillbedeleted.Toavoiddataloss,
makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
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2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.
Usingtheadvancedstartupoptions
AdvancedstartupoptionsenableyoutochangethestartupsettingsofyourWindowsoperatingsystem,
startthecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.
Tousetheadvancedstartupoptions,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Restartyourcomputerfollowingtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows8.1failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows8.1operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows
8.1operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
FormoredetailsabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8.1
operatingsystem,refertothehelpinformationsystemoftheWindows8.1operatingsystem.
RecoveryinformationfortheWindows10operatingsystem
TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettings➙Update&security➙Recovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery
➙OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickFileHistory
➙Restorepersonalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
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–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage38
.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage49.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.
–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomer
SupportCentertoorderarecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto
http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyour
countryorregion,contactyourLenovoreseller.
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Chapter9.Installingorreplacinghardware
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
Handlingstatic-sensitivedevices
Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,
systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Installingorreplacinghardware
Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Y oucanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Notes:
•UseonlycomputerpartsprovidedbyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.
Installingexternaloptions
Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage2
requiredconnector.Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstall
anysoftwareordevicedriversthatarerequiredfortheoption.
and“Locatingconnectorsontherearofyourcomputer”onpage3toidentifythe
Removingthecomputercover
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
.
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CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Toremovethecomputercover,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removeanylockingdevicethatsecuresthecomputercover.SeeLockingthecomputercoverand
AttachingaKensington-stylecablelock.
3.Pressthepit1sothatthehandle2islifted.Then,pivotthehandletotheleftasshownandpull
thehandletoremovethecoverfromthechassis.
Figure9.Removingthecomputercover
Installingorreplacinganinternalstoragedrive
Dependingonyourcomputermodel,yourcomputermightcomewithoneormoreofthefollowinginternal
storagedrives:
•3.5-inchharddiskdrive
•3.5-inchhybriddrive
•2.5-inchharddiskdrive
•2.5-inchsolid-statedrive
•M.2solid-statedrive
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•PCIExpresssolid-statedrive
Toinstallorreplaceaninternalstoragedrive,refertooneofthefollowingtopics:
•“Installingorreplacinga3.5-inchstoragedrive”onpage75
•“Installingorreplacinga2.5-inchstoragedrive”onpage80
•“InstallingorreplacinganM.2solid-statedrive”onpage86
•“InstallingorreplacingaPCIcard”onpage111(appliestoaPCIExpresssolid-statedrive)
Installingorreplacinga3.5-inchstoragedrive
Note:Dependingonyourcomputermodel,a3.5-inchharddiskdriveora3.5-inchhybriddrivemight
comewithyourcomputer.
Toinstallorreplacea3.5-inchstoragedrive,refertooneofthefollowingtopics:
•“Installingorreplacinga3.5-inchstoragedriveinaharddiskdrivebay”onpage75
•“Installingorreplacinga3.5-inchstoragedriveinanopticaldrivebay”onpage78
Installingorreplacinga3.5-inchstoragedriveinaharddiskdrivebay
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
Toinstallorreplacea3.5-inchstoragedriveinaharddiskdrivebay,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Locatetheharddiskdrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating
internaldrives”onpage7.
4.Pressthepitonthecoveroftheharddiskdrivebaysothatthecoverisopened.Then,pullthecover
edgeasshowntoremovetheharddiskdrivebracketfromtheharddiskdrivebay.
.
Figure10.Removingtheharddiskdrivebracket
5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
•Ifyouareinstallingastoragedrive,gotostep6.
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•Ifyouarereplacingastoragedrive,flexthesidesofthebrackettoreleasethefourpins1fromthe
storagedrive.Then,removethestoragedrivefromthebracket.
Figure11.Removingthestoragedrivefromthebracket
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6.Holdthestoragedrivesothattheconnectorsfacetowardstherearofthebracketandthecircuit
board2facesupward.Then,flexthesidesofthebracketandalignthefourpins1onthebracket
withthecorrespondingholesinthestoragedrive.
Note:Donottouchthecircuitboard2ofthestoragedrive.
Figure12.Installingthestoragedriveintothebracket
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7.Slidethebrackettogetherwiththeinstalledstoragedriveintotheharddiskdrivebayuntilthebracket
snapsintoposition.
Figure13.Installingtheharddiskdrivebracket
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Installingorreplacinga3.5-inchstoragedriveinanopticaldrivebay
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Toinstallorreplacea3.5-inchstoragedriveinanopticaldrivebay,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Removethedirectcoolingairbaffle.See“Removingandreinstallingthedirectcoolingairbaffle”
onpage90.
4.Locatetheopticaldrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating
internaldrives”onpage7.
5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
•Ifyouareinstallingastoragedrive,dothefollowing:
a.Pressthecliponthebottomoftheopticaldrivebaysothattheplasticcoverisejectedoutofthe
bay.Then,removethemetalstaticshieldfromthebay.
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b.Pressthetab1asshowntoopenthecoverofthefront-accessstorageenclosure.
Figure14.Openingthecoverofthefront-accessstorageenclosure
c.Openthehandlesonbothsidesoftheharddiskdrivebracket.Then,pullthebracketoutof
thefront-accessstorageenclosure.
•Ifyouarereplacingastoragedrive,dothefollowing:
a.Removethefront-accessstorageenclosurefromtheopticaldrivebay.See“Removingand
installingadeviceinanopticaldrivebay”onpage92
.
b.Pressthetab1asshowntoopenthecoverofthefront-accessstorageenclosure.
Figure15.Openingthecoverofthefront-accessstorageenclosure
c.Openthehandlesonbothsidesoftheharddiskdrivebracket.Then,pullthebracketwiththe
storagedriveoutofthefront-accessstorageenclosure.
d.Removethestoragedrivefromthebracket.Seestep5onpage75.
6.Installthenewstoragedriveintothestoragedrivebracket.Seestep6onpage77.
7.Notetheorientationoftheconnectoronthestoragedriveandyoumightneedtoturnoverthebracket.
Then,slidethebracketwiththenewstoragedriveintothefront-accessstorageenclosureuntilitsnaps
intoposition.
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8.Closethehandlesonbothsidesoftheharddiskdrivebracket.Then,pivotthecoverofthefront-access
storageenclosureinwardasshownuntilitsnapsintoposition.
Figure16.Closingthecoverofthefront-accessstorageenclosure
9.Installthefront-accessstorageenclosureintotheopticaldrivebay.See“Removingandinstallinga
deviceinanopticaldrivebay”onpage92.
10.Reinstallthedirectcoolingairbaffle.See“Removingandreinstallingthedirectcoolingairbaffle”
onpage90.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Installingorreplacinga2.5-inchstoragedrive
Note:Dependingyourcomputermodel,a2.5-inchharddiskdriveora2.5-inchsolid-statedrivemight
comewithyourcomputer.
Toinstallorreplacea2.5-inchstoragedrive,refertooneofthefollowingtopics:
•“Installingorreplacinga2.5-inchstoragedriveinaharddiskdrivebay”onpage80
•“Installingorreplacinga2.5-inchstoragedrivewithaconverterinaharddiskdrivebay”onpage82
•“Installingorreplacinga2.5-inchstoragedriveinanopticaldrivebay”onpage85
Installingorreplacinga2.5-inchstoragedriveinaharddiskdrivebay
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
Toinstallorreplacea2.5-inchstoragedriveinaharddiskdrivebay,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Locatetheharddiskdrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating
internaldrives”onpage7.
4.Removethestoragedrivebracketfromtheharddiskdrivebay.Seestep4onpage75.
.
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5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
•Ifyouareinstallingastoragedrive,gotostep6.
•Ifyouarereplacingastoragedrive,flexthesidesofthebrackettoreleasethefourpins
storagedrive.Then,removethestoragedrivefromthebracket.
1fromthe
Figure17.Removingthestoragedrivefromthebracket
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6.Keeptheconnectoronthestoragedriveontherightasshown.Then,flexthesidesofthebracketand
alignthefourpins1onthebottomofthebracketwiththecorrespondingholesinthestoragedrive.
Note:Donottouchthecircuitboard(ifaccessible)ofthe2.5-inchstoragedrive.
Figure18.Installingthestoragedriveintothebracket
7.Installthebracketwiththenewstoragedriveintotheharddiskdrivebay.Seestep7onpage78.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Installingorreplacinga2.5-inchstoragedrivewithaconverterinaharddiskdrivebay
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Toinstallorreplacea2.5-inchstoragedrivewitha2.5-inchto3.5-inchconverterinaharddiskdrivebay,
dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Locatetheharddiskdrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating
internaldrives”onpage7
.
4.Removethestoragedrivebracketfromtheharddiskdrivebay.Seestep4onpage75.
5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
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•Ifyouareinstallingastoragedrive,pivottab1onthemetaladapterupward.Then,pushtheadapter
totherearoftheconverterasshownuntilthefourtabsontheadapterareslideintothefournotches
2.Pivottheadapterasshowntoremoveitfromtheconverter.
Figure19.Removingtheadapterfromtheconverter
•Ifyouarereplacingastoragedrive,dothefollowing:
a.Removetheconverterfromthebracket.Seestep5onpage75.
b.Pivottab1onthemetaladapterupwardandpushtheadaptertotherearoftheconverteras
shownuntilthefourtabsontheadapterareslideintothenotches2.Then,pivottheadapteras
showntoremoveitwiththestoragedrivefromtheconverter.
Figure20.Removingtheadapterfromtheconverter
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c.Flexthesidesoftheadaptertoreleasethefourpins1fromthestoragedrive.Then,remove
thestoragedrivefromtheadapter.
Figure21.Removingthestoragedrivefromtheadapter
6.Notetheorientationoftheconnectoronthenewstoragedrive.Then,flexthesidesoftheadapterand
alignthefourpins1withthecorrespondingholesinthestoragedrive.
Note:Donottouchthecircuitboard(ifaccessible)ofthe2.5-inchstoragedrive.
Figure22.Installingthestoragedriveintotheadapter
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7.Alignthefourtabsontheadapterwiththecorrespondingnotches1intheconverter.Then,slide
thestoragedriveasshownuntilthetab2snapsintoposition.Theadapterwiththestoragedriveis
installedintotheconverter.
Figure23.Installingtheadapterintotheconverter
8.Installtheconverterwiththenewstoragedriveintothebracketandthebracketintotheharddiskdrive
bay.Seestep6onpage77andstep7onpage78.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Installingorreplacinga2.5-inchstoragedriveinanopticaldrivebay
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Toinstallorreplacea2.5-inchstoragedriveinanopticaldrivebay,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Removethedirectcoolingairbaffle.See“Removingandreinstallingthedirectcoolingairbaffle”
onpage90.
4.Locatetheopticaldrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating
internaldrives”onpage7
.
5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
•Ifyouareinstallingastoragedrive,dothefollowing:
a.Pressthecliponthebottomoftheopticaldrivebaysothattheplasticcoverisejectedoutofthe
bay.Then,removethemetalstaticshieldinthebay.
b.Openthecoverofthefront-accessstorageenclosure.Seestepb.onpage79.
c.Openthehandlesonbothsidesoftheharddiskdrivebracket.Then,pullthebracketoutof
thefront-accessstorageenclosure.
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•Ifyouarereplacingastoragedrive,dothefollowing:
a.Removethefront-accessstorageenclosurefromtheopticaldrivebay.See“Removingand
installingadeviceinanopticaldrivebay”onpage92.
b.Openthecoverofthefront-accessstorageenclosure.Seestepb.onpage79.
c.Openthehandlesonbothsidesoftheharddiskdrivebracket.Then,pullthebracketwiththe
storagedriveoutofthefront-accessstorageenclosure.
d.Removethestoragedrivefromthebracket.Seestep5onpage81.
6.Installthenewstoragedriveintothestoragedrivebracket.Seestep6onpage82.
7.Notetheorientationoftheconnectoronthestoragedriveandyoumightneedtoturnoverthebracket.
Then,slidethebracketwiththenewstoragedriveintothefront-accessstorageenclosureuntilitsnaps
intoposition.
8.Closethehandlesonbothsidesoftheharddiskdrivebracket.Then,closethecoverofthefront-access
storageenclosure.Seestep8onpage80.
9.Installthefront-accessstorageenclosureintotheopticaldrivebay.See“Removingandinstallinga
deviceinanopticaldrivebay”onpage92.
10.Reinstallthedirectcoolingairbaffle.See“Removingandreinstallingthedirectcoolingairbaffle”
onpage90.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140
.
InstallingorreplacinganM.2solid-statedrive
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
ToinstallorreplaceanM.2solid-statedrive,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Laythecomputeronitssideforeasieraccesstotheflexadapterslots.
4.Locatetheflexadapterslots.See“Locatingpartsonthesystemboard”onpage5.
Note:Ifyourcomputerisnotinstalledwithaflexadapter,ensureyouinstallflexadaptersintotheflex
adapterslot1first,andthentheflexadapterslot2.
5.Intheflexadapterslotsorthenewflexadapterpackage,locatetheflexadapterwithtwoM.2slots
onwhichyouwanttoinstallorreplaceanM.2solid-statedrive.
6.DependingonwhetheryouareinstallingorreplacinganM.2solid-statedrive,dooneofthefollowing:
•IfyouareinstallinganM.2solid-statedrive,dothefollowing:
a.Removetheflexadapterifitisinstalledinaflexadapterslot.See“Installingorreplacinga
flexadapter”onpage108.
b.LocatetheM.2slotintowhichyouwanttoinstallanM.2solid-statedriveontheflexadapter.
Note:Iftheflexadapterisnew,ensurethatyouinstallM.2solid-statedrivesinthenumerical
orderprintedontheflexadapter(SLOT1andSLOT2).
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c.RemovethescrewthatisalignedwiththeM.2slot.
Figure24.RemovingthescrewthatisalignedwiththeM.2slot
•IfyouarereplacinganM.2solid-statedrive,dothefollowing:
a.Removetheflexadapter.See“Installingorreplacingaflexadapter”onpage108.
b.LocatetheM.2solid-statedrivethatyouwanttoreplace.
c.RemovethescrewthatsecurestheM.2solid-statedrive.Then,gentlypullthesolid-statedrive
outoftheM.2slot.
Figure25.RemovingtheM.2solid-statedrive
7.ToinstallanewM.2solid-statedrive,alignthenotch1onthenewM.2solid-statedrivewiththeslot
key
2intheM.2slot.Then,insertthesolid-statedriveintoanM.2slotuntilitissecuredtightlysothat
thenotch3isalignedwiththecorrespondingscrewholeintheflexadapter.Installthescrewto
securethesolid-statedrive.
Note:Ensurethatthesidewiththecircuitboardisupward.Donottouchthecircuitboardofthe
M.2solid-statedrive.
Figure26.InstallingtheM.2solid-statedrive
8.Installtheflexadapterintotheflexadapterslot.See“Installingorreplacingaflexadapter”onpage108.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
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•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Replacingthecoverpresenceswitch(intrusionswitch)
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
Toreplacethecoverpresenceswitch(alsoknownasintrusionswitch),dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Laythecomputeronitssideforeasieraccesstothecoverpresenceswitchbracket.
4.Locatethecoverpresenceswitchbracket.See“Locatingcomponents”onpage4.
5.Notetheroutingofthecoverpresenceswitchcable,andthendisconnectthecoverpresenceswitch
cablefromthesystemboard.See“Locatingpartsonthesystemboard”onpage5.
6.Pivotthetab1onthecoverpresenceswitchbrackettotheleftasshown.Then,removethebracket
togetherwiththecoverpresenceswitchfromthechassis.
.
Figure27.Removingthecoverpresenceswitchbracket
88ThinkStationP900UserGuide