Lenovo ThinkStation P900 User Guide [en, sh, uk, zh]

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ThinkStationP900 UserGuide
MachineTypes:30A4and30A5
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Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read
thisfirst:Importantsafetyinformation”onpagev
andAppendixE“Notices”onpage161.
FourthEdition(August2016)
©CopyrightLenovo2014,2016.
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Contents
Readthisfirst:Importantsafety
information...............v
Beforeusingthismanual............v
Serviceandupgrades.............v
Staticelectricityprevention...........vi
Powercordsandpoweradapters........vi
Extensioncordsandrelateddevices......vii
Plugsandoutlets..............vii
Externaldevices..............vii
Heatandproductventilation.........vii
Operatingenvironment...........viii
Lasercompliancestatement.........viii
Powersupplystatement............ix
Cleaningandmaintenance...........ix
Chapter1.Productoverview......1
Locations..................1
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer........2
Locatingconnectorsontherearofyour
computer................3
Locatingcomponents...........4
Locatingpartsonthesystemboard.....5
Locatinginternaldrives..........7
Locatingthemachinetypeandmodellabel..9
Features..................9
Specifications...............13
Lenovoprograms.............13
Accessingaprogramonyourcomputer...13
AnintroductiontoLenovoprograms....14
Chapter2.Usingyourcomputer...17
Registeringyourcomputer..........17
UsingWindowsshortcutkeys.........17
Usingthewheelmouse...........18
Managingpower..............18
Advancedconfigurationandpowerinterface
(ACPI)BIOS..............18
AutomaticPower-onfeatures.......18
Settingthecomputervolume.........19
Usingadisc................19
Usingtheopticaldrive..........19
Handlingandstoringadisc........19
Playingandremovingadisc.......20
Recordingadisc............20
NavigatingamongscreensontheWindows8.1
operatingsystem..............20
AccessingControlPanelontheWindows8.1
operatingsystem..............22
Frequentlyaskedquestions.........22
Chapter3.Y ouandyourcomputer..25
Accessibilityandcomfort..........25
Arrangingyourworkspace........25
Comfort...............25
Glareandlighting............26
Aircirculation.............26
Electricaloutletsandcablelengths.....26
Accessibilityinformation.........26
Movingyourcomputertoanothercountryor
region..................29
Chapter4.Security..........31
Securityfeatures..............31
Lockingthecomputercover.........31
AttachingaKensington-stylecablelock.....33
UsingpasswordsandWindowsaccounts....33
Usingfingerprintauthentication........34
Usingandunderstandingfirewalls.......34
Protectingdataagainstviruses........34
Chapter5.Advancedconfiguration..35
UsingtheSetupUtilityprogram........35
StartingtheSetupUtilityprogram.....35
Viewingandchangingsettings......35
UsingBIOSpasswords.........36
Enablingordisablingadevice.......37
Selectingastartupdevice........38
EnablingErPLPScompliancemode....38
ExitingtheSetupUtilityprogram......39
UpdatingorrecoveringtheBIOS.......39
BIOSlevels..............39
Usingsystemprograms.........40
ChangingtheBIOSsettingsbeforeinstallinga
newoperatingsystem..........40
UpdatingtheBIOS...........40
RecoveringfromaBIOSupdatefailure...41
ConfiguringRAID..............41
ConfiguringRAIDwithIntelRSTe......41
QuickRAIDsetupusingtheLSIMegaRAID
BIOSconfigurationutility........44
Chapter6.Preventingproblems...47
Keepingyourcomputercurrent........47
Gettingthelatestsystemupdates.....47
©CopyrightLenovo2014,2016
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Cleaningandmaintenance..........47
Basics................47
Cleaningyourcomputer.........48
Goodmaintenancepractices.......49
Movingyourcomputer...........49
Chapter7.T roubleshootingand
diagnostics..............51
Basictroubleshooting............51
Troubleshootingprocedure..........52
Troubleshooting..............52
Audioproblems............53
CDproblems.............53
DVDproblems.............54
Intermittentproblems..........55
Harddiskdriveproblems.........55
Problemswiththekeyboardormouse...56
Monitorproblems............56
Networkingproblems..........57
Ihaveconnectedanoptiontomycomputer,
butitdoesnotwork...........59
Performanceandlockupproblems.....59
Theprinterdoesnotwork........60
Serialconnectorcannotbeaccessed....60
Softwareproblems...........61
MyUSBconnectorscannotbeaccessed..61
Diagnostics................62
LenovoSolutionCenter.........62
Hardwarediagnostics..........62
Chapter8.Recoveryinformation...65
RecoveryinformationfortheWindows7operating
system..................65
Creatingandusingrecoverymedia.....65
Performingbackupandrecoveryoperations.66
Creatingandusingarescuemedium....68
Reinstallingprogramsanddevicedrivers..68
Solvingrecoveryproblems........70
RecoveryinformationfortheWindows8.1
operatingsystem..............70
Refreshingyourcomputer........70
Resettingyourcomputertothefactory-default
settings................70
Usingtheadvancedstartupoptions....71
RecoveringyouroperatingsystemifWindows
8.1failstostart.............71
RecoveryinformationfortheWindows10operating
system..................71
Installingorreplacinghardware........73
Installingexternaloptions........73
Removingthecomputercover.......73
Installingorreplacinganinternalstorage
drive.................74
Replacingthecoverpresenceswitch(intrusion
switch)................88
Removingandreinstallingthedirectcooling
airbaffle...............90
Removingandinstallingadeviceinanoptical
drivebay...............92
Installingorreplacingadeviceinthe5.25-inch
flexmodule..............94
Removingandreinstallingthemulti-function
brackets...............101
Replacingthefrontfanassemblies.....103
Replacingthepowersupplyassembly...105
Replacingthebattery..........107
Installingorreplacingaflexadapter....108
InstallingorreplacingaPCIcard......111
Installingorreplacingafull-lengthPCIExpress
card.................119
Installingorreplacingthesupercapacitor
module................124
Installingorreplacingamemorymodule...127 Replacingtheheatsinkandfanassemblies..129
Replacingtherearfanassembly......131
ReplacingtheWi-Fiunits.........132
InstallingorremovingtheWi-Fiantenna...138
Replacingthekeyboardormouse.....139
Completingthepartsreplacement.....140
Chapter10.Gettinginformation,help,
andservice.............143
Informationresources............143
LenovoThinkVantageTools........143
Windowshelpsystem..........143
SafetyandWarranty...........143
LenovoWebsite............143
LenovoSupportWebsite.........144
Helpandservice..............144
Usingthedocumentationanddiagnostic
program...............144
Callingforservice............144
Usingotherservices..........145
Purchasingadditionalservices......145
Chapter11.Systemmemory
speed................147
Chapter9.Installingorreplacing
hardware...............73
Handlingstatic-sensitivedevices.......73
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AppendixA.Regulatory
information.............149
Exportclassificationnotice..........149
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Electronicemissionsnotices.........149
FederalCommunicationsCommission
DeclarationofConformity........149
Eurasiancompliancemark..........151
Brazilaudionotice.............151
Mexicowireless-radiocomplianceinformation..151
Additionalregulatoryinformation.......151
AppendixB.WEEEandrecycling
information.............153
ImportantWEEEinformation.........153
RecyclinginformationforJapan........153
RecyclinginformationforBrazil........154
BatteryrecyclinginformationforTaiwan.....154
BatteryrecyclinginformationfortheEuropean
Union..................155
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS)....157
EuropeanUnionRoHS...........157
ChinaRoHS................157
TurkishRoHS...............157
UkraineRoHS...............158
IndiaRoHS................158
TaiwanRoHS...............158
AppendixD.ENERGYSTARmodel
information.............159
AppendixE.Notices.........161
Trademarks................162
Index.................163
©CopyrightLenovo2014,2016
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ivThinkStationP900UserGuide
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Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.

Beforeusingthismanual

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation reducestheriskofpersonalinjuryanddamagetoyourproduct.
IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument Format(PDF)versionfromtheLenovo SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional languages.
®
SupportWebsiteathttp://www.lenovo.com/support.TheLenovo

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formoreinformation onCRUs,refertoChapter9“Installingorreplacinghardware”onpage73 concerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafety.
CAUTION:
.Ifyouhaveanyquestionsor
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.
©CopyrightLenovo2014,2016
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Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions. Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth, levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.
2
,orbetter.For
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Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet. Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile thecomputerpowerison;otherwise,youmightdamageyourcomputer.T oavoidpossibledamageto attacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries arecharging.Alwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Y our computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa, carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
©CopyrightLenovo2014,2016
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Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents, andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating yourcomputerwithintwofeetofhigh-trafficareas.Ifyoumustoperateyourcomputerinornearahigh-traffic area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C–35°C(50°F–95°F)withhumidityranging between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F), allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)before use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese appliancescandamagethemonitoranddataontheharddiskdrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lasercompliancestatement

CAUTION: Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein mightresultinhazardousradiationexposure.
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DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached. Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts, contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth andthenwipethecomputersurfaces.
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Chapter1.Productoverview

Thischapterprovidesthefollowinginformation:
•Locationsofconnectors
•Locationsofcomponents
•Locationsofpartsonthesystemboard
•Locationsofinternaldrives
•Computerfeatures
•SoftwareprogramsprovidedbyLenovo

Locations

Thissectionprovidesthefollowingtopics:
“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage2
“Locatingconnectorsontherearofyourcomputer”onpage3
“Locatingcomponents”onpage4
“Locatingpartsonthesystemboard”onpage5
“Locatinginternaldrives”onpage7
“Locatingthemachinetypeandmodellabel”onpage9
Note:Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.
©CopyrightLenovo2014,2016
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Locatingconnectors,controls,andindicatorsonthefrontofyour
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computer
Thefollowingillustrationshowsthelocationsoftheconnectors,controls,andindicatorsonthefrontofyour computer.
Figure1.Frontconnector,control,andindicatorlocations
1Powerbutton2Four-digitdiagnosticdisplay
3SDcardreaderslot
5AlwaysOnUSB3.0connector6USB3.0connectors(2)
7DiagnosticUSB3.0connector8Opticaldriveeject/closebutton(somemodels)
9Harddiskdriveactivityindicator10Powerindicator
Note:TheorientationoftheThinkStation
®
logoplateonthefrontofyourcomputerisadjustable.When
4Headsetconnector
youlaythecomputeronitsside,youcanslightlypulloutthelogoplate,turnit90°counterclockwise, andthenpushitbackin.
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Locatingconnectorsontherearofyourcomputer

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Thefollowingillustrationshowsthelocationsoftheconnectorsontherearofyourcomputer.Some connectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthe cablesonyourcomputer.
Figure2.Rearconnectorlocations
1Powercordconnector2Audioline-outconnector
3Microphoneconnector
5Serialconnector6USB2.0connectors(4)
7USB3.0connectors(4)8PCIcardarea(PCIcardsavailablevarybycomputer
4PS/2keyboardconnector
model)
9Security-lockslot
11Ethernetconnectors(2)12PS/2mouseconnector
13Audioline-inconnector
10Keynest
14PCIcardarea(PCIcardsavailablevarybycomputer
model)
Notes:
•AdiscretegraphicscardoranetworkinterfacecardcanbeinstalledintheappropriatePeripheral ComponentInterconnect(PCI)orPCIExpresscardslot.Ifsuchacardisinstalled,ensurethatyouuse theconnectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.
•Dependingonyourcomputermodel,oneormoregraphicscardsmightbeinstalledtoprovidethe followingconnectors:
–DisplayPort®connector –DigitalVisualInterface(DVI)connector –MiniDisplayPort®connector
Chapter1.Productoverview3
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ConnectorDescription
Audioline-inconnector
Audioline-outconnector
DisplayPortconnector
DVIconnectorUsedtoattachaDVImonitororotherdevicesthatuseaDVIconnector.
Ethernetconnector
Microphoneconnector
MiniDisplayPortconnector
PS/2keyboardconnectorUsedtoattachakeyboardthatusesaPersonalSystem/2(PS/2)keyboard
PS/2mouseconnectorUsedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2
Serialconnector
USB2.0connectorUsethisconnectortoattachadevicethatrequiresaUSB2.0connection,suchasa
USB3.0connectorUsethisconnectortoattachadevicethatrequiresaUSB2.0orUSB3.0
Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe computer.
Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered stereospeakers(speakerswithbuilt-inamplifiers),headphones,multimedia keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal recordingdevice.
Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices thatuseaDisplayPortconnector.
UsedtoattachanEthernetcableforalocalareanetwork(LAN). Note:T ooperatethecomputerwithinFederalCommunicationsCommission(FCC) ClassBlimits,useaCategory5Ethernetcable.
Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif youusespeech-recognitionsoftware.
Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices thatuseaMiniDisplayPortconnector.TheMiniDisplayPortconnectorisa miniaturizedversionofaDisplayPortconnector.
connector.
mouseconnector.
Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea 9-pinserialconnector.
keyboard,amouse,ascanner,aprinter,orapersonaldigitalassistant(PDA).
connection,suchasakeyboard,amouse,ascanner,aprinter,oraPDA.

Locatingcomponents

Thefollowingillustrationshowsthelocationsofthevariouscomponentsinyourcomputer.Toremovethe computercover,see“Removingthecomputercover”onpage73.
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Figure3.Componentlocations
1Powersupplyassembly
3M.2solid-statedrive(somemodels)4Memorymodules(amountvariesbymodel)
5Multi-functionbracket6Frontfanassembly
7Opticaldrive,flexmodule,orfront-accessstorage
enclosure(amountandcombinationvarybymodel)
9Frontfanassembly10Multi-functionbracket
11Coverpresenceswitch(intrusionswitch)
13PCIcard(varybycomputermodel)14Heatsinkandfanassembly2(somemodels)
15Rearfanassembly16Directcoolingairbaffle
2Flexadapter(somemodels)
8Harddiskdrive,hybriddrive,orsolid-statedrive
(amountandcombinationvarybymodel)
12Heatsinkandfanassembly1

Locatingpartsonthesystemboard

Thefollowingillustrationshowsthelocationsofthepartsonthesystemboard.
Chapter1.Productoverview5
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8 9
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Figure4.Systemboardpartlocations
1PCIExpress2.0x4cardslot2PCIExpress3.0x16graphicscardslot
3PCIExpress3.0x16graphicscardslot
5Memoryslot6Memoryslot
7Memoryslot8Powersupplyconnector
9Microprocessorfanconnector2
11Memoryslot12Memoryslot
13Memoryslot14Flexadapterslot2
15Optical-drivefanconnector
174-pinpowerconnector
19Thermalsensor20Battery
21Microprocessor1
23Thermalsensor24Memoryslot
25Memoryslot26Memoryslot
27Memoryslot28Flexadapterslot1
294-pinpowerconnector
31Front-accessstorageenclosurecontrolconnector32Front-accessstorageenclosurecontrolconnector
33Frontfanassemblyconnector
35SATA3.0connector36SATA3.0connector
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4Memoryslot
10Memoryslot
164-pinpowerconnector
18Frontfanassemblyconnector
22Microprocessorfanconnector1
30eSATAconnector
34Thermalsensor
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3729-in-1cardreaderconnector
2
3
4
1
5
39Coverpresenceswitchconnector(intrusionswitch
38FrontUSB3.0connector
40Thunderboltadaptercontrolconnector
connector)
41Internal-storage-driveactivityindicatorconnector
42SA TA1/SATA2connector
(usedonlywitha9364RAIDcard)
43SA TA3/SATA4connector44ClearCMOS/Recoveryjumper
45Frontpanelconnector
47PCIExpress2.0x4cardslot48PCIExpress2.0x1cardslot
49PCIExpress3.0x16graphicscardslot50PCIExpress2.0x1cardslot
51PCIExpress3.0x16graphicscardslot
53Memoryslot54Memoryslot
55Memoryslot
57Microprocessor2(somemodels)
59Internalspeakerconnector
46Seven-segmentindicator
52Memoryslot
56Rearfanassemblyconnector
58Frontaudioconnector

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal drivesareinstalledinbays.
Whenyouinstallorreplaceaninternaldrive,notethetypeandsizeofthedrivethateachbaysupportsand correctlyconnecttherequiredcables.Refertotheappropriatesectionin“Installingorreplacinghardware” onpage73
forinstructionsonhowtoinstallorreplaceinternaldrivesforyourcomputer.
Thefollowingillustrationshowsthelocationsofthedrivebays.
Figure5.Drivebaylocations
Chapter1.Productoverview7
Page 20
1Flexadapterslots
Dependingonyourcomputermodel,thefollowingflexadaptersmightbeinstalledintheflexadapterslots:
•FlexadapterwithtwominiSerialAttachedSCSI(SAS)high-density(HD)connectors
•FlexadapterwithoneSerialAdvancedTechnologyAttachment(SATA)3.0connector,oneUSB2.0 connector,andtwomini-SASHDconnectors
•FlexadapterwithtwoM.2slots(withtheM.2solid-statedriveinstalledinsomemodels)
2Securedigital(SD)cardreaderslot(withanSDcardinstalledinsomemodels)
3Opticaldrivebays
Dependingonyourcomputermodel,thefollowingdevicesmightbeinstalledintheopticaldrivebays:
•Opticaldrive
•Front-accessstorageenclosure
•Flexmodule
Note:Theflexmodulemightbeinstalledwiththefollowing:
–IEEE1394connector –eSATAconnector –29-in-1cardreader –Slimopticaldrive
4Storagedrivebays(withharddiskdrives,solid-statedrivesorhybriddrivesinstalledinsomebays)
5PCIExpressx16graphicscardslotsandPCIExpressx4cardslots(withPCIExpresssolid-statedrivesor
otherPCIcardsinstalledinsomemodels)
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Locatingthemachinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthefrontofyourcomputerasshown.
Figure6.Themachinetypeandmodellabellocation

Features

Thecomputerfeaturesintroducedinthissectioncovervariouscomputermodels.
Toviewtheinformationaboutyourspecificmodel,dothefollowing:
•OntheMicrosoft
®
Windows
toviewtheinformation.
•OntheMicrosoftWindows8.1operatingsystem,gotothedesktopandmoveyourpointertothe top-rightorbottom-rightcornerofthescreentodisplaythecharms.ThenclickSettingsPCinfoto viewtheinformation.
•OntheMicrosoftWindows10operatingsystem,clicktheStartbuttontoopentheStartmenu.Then,click
Settings➙System➙Abouttoviewtheinformation.
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,refertotheinstructionsonhowtoviewthe informationaboutyourspecificmodelatthebeginningofthissection.
®
7operationsystem,clickStart,right-clickComputer,andselectProperties
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Memory
Yourcomputersupportsupto16doubledatarate4(DDR4)errorcorrectioncode(ECC)unbuffereddual inlinememorymodules(UDIMMs),DDR4ECCregisteredDIMMs(RDIMMs),orDDR4ECCloadreduced DIMMs(LRDIMMs).
Formoreinformation,see“Installingorreplacingamemorymodule”onpage127
.
Internaldrives
•Cardreader
•Harddiskdrive
•Hybriddrive(availableonsomemodels)
•Opticaldrive
•Solid-statedrive(availableonsomemodels)
Videofeatures
DiscretegraphicscardinstalledinoneofthePCIExpressx16graphicscardslots(availableonsomemodels) (theconnectorsvarybygraphicscard)
Note:Yourcomputerisinstalledwithoneormoregraphicscardsthatvarybycomputermodel.Depending onyourcomputermodel,thegraphicscardsmightprovidethefollowingconnectors:
•DisplayPortconnector
•DVIconnector
•MiniDisplayPortconnector
Audiofeatures
Integratedaudiocontrollersupportsthefollowingconnectorsanddevicesonyourcomputer:
•Audioline-inconnector
•Audioline-outconnector
•Headsetconnector
•Internalspeaker
•Microphoneconnectors
Input/Output(I/O)features
•100/1000MbpsEthernetconnector
•9-pinserialconnectors
•Audioconnectors(audioline-inconnector,audioline-outconnector,headsetconnector,andmicrophone connector)
•Displayconnectors(DisplayPortconnector,DVIconnector,andMiniDisplayPortconnector)(varyby graphicscard)
•PS/2keyboardconnector
•PS/2mouseconnector
•USBconnectors
Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on page2
and“Locatingconnectorsontherearofyourcomputer”onpage3.
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Expansion
•Harddiskdrivebays
•Flexadapterslots
•Opticaldrivebays
•PCIExpressx1cardslots
•PCIExpressx4cardslots
•PCIExpressx16graphicscardslots
•SDcardreaderslot
Formoreinformation,see“Locatinginternaldrives”onpage7and“Locatingpartsonthesystemboard” onpage5.
Powersupply
1300-wattautomaticvoltage-sensingpowersupply
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI) DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals, powersources,andmaintenancehistory.
•ErPLPScompliancemode Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see “EnablingErPLPScompliancemode”onpage38.
•IntelStandardManageability(ISM) IntelStandardManageabilityishardwareandfirmwaretechnologythatbuildscertainfunctionality
intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain, update,upgrade,andrepair.
•IntelActiveManagementTechnology(AMT) IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers
easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelRapidStorageT echnologyenterprise(RSTe) IntelRSTeisadevicedriverthatprovidessupportforSATAorSASRedundantArrayofIndependent
Disks(RAID)0,1,5,and10arraysonspecificIntelchipsetsystemboardstoenhanceharddiskdrive performance.
•PrebootExecutionEnvironment(PXE) ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface
independentofdatastoragedrives(suchastheharddiskdrive)orinstalledoperatingsystems.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsinaBIOSthatallowsauseror
applicationtostoreandretrieveinformationspecificaboutthecomputerinquestion.
•WakeonLAN WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother computeronthesamelocalareanetwork.
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•WindowsManagementInstrumentation(WMI) WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Securityfeatures
•Abilitytoenableanddisableadevice
•AbilitytoenableanddisableUSBconnectorsindividually
•ComputraceAgentsoftwareembeddedinfirmware
•Coverpresenceswitch(alsocalledintrusionswitch)
•Keyboardwithfingerprintreader(availableonsomemodels)
•Power-onpassword(POP),administratorpassword,andharddiskpasswordtodeterunauthorized useofyourcomputer
•Startupsequencecontrol
•Startupwithoutkeyboardormouse
•SupportforaKensington-stylecablelock
•Supportforakeylock
•TrustedPlatformModule(TPM)
Formoreinformation,seeChapter4“Security”onpage31
.
Preinstalledoperatingsystem
Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:
•Windows7
•Windows8.1
•Windows10
Operatingsystemscertifiedortestedforcompatibility(variesbymodeltype)
Theoperatingsystemslistedherearebeingcertifiedortestedforcompatibilityatthetimethispublication goestopress.AdditionaloperatingsystemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer followingthepublicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystem hasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
•Linux
®
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Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:200mm(7.87inches) Height:446mm(17.56inches) Depth:620mm(24.41inches)
Weight
Maximumconfigurationasshipped:30kg(66.14lb)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F) Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F) Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing) Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft) Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac Inputfrequency:50/60Hz

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon theWindowsoperatingsystempreinstalled,theprogramsmightvary.

Accessingaprogramonyourcomputer

Note:ForWindows7,someoftheLenovoprogramsmightbereadytobeinstalled,soyouneedto
installthemmanually.Then,youcanaccessandusetheseprograms.T oinstallsuchaprogram,open theLenovoThinkVantage instructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Double-clicktheiconto installtheprogram.
Toaccessaprogramonyourcomputer,dothefollowing:
•ForWindows7orWindows10:
–FromWindowsSearch:
1.DependingonyourWindowsversion,dothefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogram
nameintothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
®
Toolsprogram,andclickViewTilestoviewtheprogramicons.Followthe
Chapter1.Productoverview13
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2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
–FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthedesiredprogramto launchtheprogram.
2.Iftheprogramnameisnotdisplayed,clickAllProgramsforWindows7orAllappsforWindows 10todisplaytheprogramlist.Fromthelistorafolderinthelist,clickthenameofthedesired programtolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel. a.DependingonyourWindowsversion,dothefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthen
clickControlPanel.
b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickthenameofthedesired
programtolaunchtheprogram.
•ForWindows8.1:
1.PresstheWindowslogokeytogototheStartscreen.Clickthenameofthedesiredprogramto launchtheprogram.
2.Ifyoucannotfindtheprogramyouneed,clickthearrowiconinthebottom-leftcornerofthe screentogototheAppsscreen.Findthedesiredprogramintheappslistorsearchforitfromthe searchboxinthetop-rightcornerofthescreen.

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontosomeLenovoprograms.
Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.
FingerprintManagerProorThinkVantageFingerprintSoftware(Windows7andWindows8.1) Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourfingerprint
andassociateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asa result,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.A fingerprintreaderkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthat supportthisoption.
LenovoCompanion(Windows8.1andWindows10) Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo
Companion,theyare.UseLenovoCompaniontodothefollowing:
–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanagesystemupdates. –Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer. –Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles
andblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyoucan dowithyourcomputer.
LenovoDeviceExperienceorLenovoPCExperience(Windows10) TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.
LenovoID(Windows10)
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TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovoprograms andwebportalswithsinglesign-on.
LenovoSolutionCenter(Windows7,Windows8.1,andWindows10) TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.
LenovoSupport(Windows8.1) TheLenovoSupportprogramenablesyoutoregisteryourcomputerwithLenovoandcheckthecomputer
healthconditionandbatterystatus.Theprogramalsoenablesyoutodownloadandviewusermanuals foryourcomputer,getthewarrantyinformation,andexplorehelpandsupportinformation.
LenovoThinkVantageTools(Windows7) TheLenovoThinkVantageToolsprogramprovideseasyaccesstovarioustoolstohelpyouworkmore
easilyandsecurely.
LenovoTools(Windows8.1) TheLenovoT oolsprogramguidesyoutoahostofinformationsourcesandprovideseasyaccessto
varioustoolstohelpyouworkmoreeasilyandsecurely.
RecoveryMedia(Windows7) TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothe
factory-defaultsettings.
RescueandRecovery(Windows7) TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesasetof
self-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystemcrashes, evenifyoucannotstarttheWindowsoperatingsystem.
SystemUpdate(Windows7andWindows8.1) TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-datebydownloading
andinstallingsoftwareupdatepackages.ExamplesofthesesoftwareupdatepackagesincludeLenovo programs,devicedrivers,UEFIBIOSupdates,andotherthird-partyprograms.
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Chapter2.Usingyourcomputer

Thischapterprovidesinformationaboutthefollowingtopics:
“Registeringyourcomputer”onpage17
“UsingWindowsshortcutkeys”onpage17
“Usingfingerprintauthentication”onpage34
“Usingthewheelmouse”onpage18
“Settingthecomputervolume”onpage19
“Usingadisc”onpage19
“NavigatingamongscreensontheWindows8.1operatingsystem”onpage20
“AccessingControlPanelontheWindows8.1operatingsystem”onpage22
“Frequentlyaskedquestions”onpage22

Registeringyourcomputer

WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson thescreen.

UsingWindowsshortcutkeys

Boththestandardkeyboardandthefingerprintreaderkeyboardprovidethreespecialshortcutkeysthatyou canusewithyourMicrosoftWindowsoperatingsystem.
•ThetwoWindowslogokeysarelocatedbesidetheAltkeyonbothsidesofthespacebar.Onthe Windows7orWindows10operatingsystem,presstheWindowslogokeytoopentheStartmenu.Onthe Windows8.1operatingsystem,presstheWindowslogokeytoswitchbetweenthecurrentworkspace andtheStartscreen.ThestyleoftheWindowslogovariesdependingonthekeyboardtype.
•Thecontext-menukey context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.
Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.
islocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe
©CopyrightLenovo2014,2016
17
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Usingthewheelmouse

Thewheelmousehasthefollowingcontrols:
1Primarymousebutton:Usethisbuttontoselectorstartaprogramormenuitem.
2Wheel:Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyourotatethe
wheelcontrolsthedirectionofthescrollingaction.
3Secondarymousebutton:Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.
Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior throughtheMousePropertieswindow.ToopentheMousePropertieswindow,gotoControlPanel,view ControlPanelbyLargeiconsorSmallicons,andthenclickMouse.

Managingpower

Powermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthe systempowersupply,processor,harddiskdrives,andsomemonitors.
Advancedconfigurationandpowerinterface(ACPI)BIOS
BeinganACPIBIOSsystem,theoperatingsystemisallowedtocontrolthepowermanagementfeatures ofthecomputerandthesettingforAdvancedPowerManagement(APM)BIOSmodeisignored.Not alloperatingsystemssupportACPIBIOSmode.

AutomaticPower-onfeatures

TheAutomaticPower-OnfeatureswithinthePowerManagementmenuallowyoutoenableanddisable featuresthatturnonthecomputerautomatically.
WakeUponAlarm:Youcanspecifyadateandtimeatwhichthecomputerwillbeturnedon automatically.Thiscanbeeitherasingleeventoradailyevent.
WakeonLAN:Ifthecomputerhasaproperlyconfiguredtoken-ringorEthernetLANadaptercardthatis WakeonLAN-enabledandthereisremotenetworkmanagementsoftware,youcanusetheWakeonLAN feature.WhenyousetWakeonLANtoEnabled,thecomputerwillturnonwhenitreceivesaspecific signalfromanothercomputeronthelocalareanetwork(LAN).
ToenabletheWakeonLANfunctionortheWakeUponAlarmfunctionontheWindows8.1operating system,dothefollowing:
1.OpenControlPanel.
2.ClickHardwareandSoundPowerOptions.
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3.Intheleftpanel,clickChoosewhatthepowerbuttondoes.
4.IntheShutdownsettingsection,clearTurnonfaststartup.
Note:Ifthesettingsareunavailable,clickChangesettingsthatarecurrentlyunavailable.
5.ClickSavechanges.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.SeeWindowshelpsystemfordetailedinformation.
2.Followtheinstructionsonthescreenandthehovertexttoadjustthevolume,mutethespeaker,or unmutethespeaker.

Usingadisc

Thissectionprovidesinformationaboutthefollowingtopics:
“Usingtheopticaldrive”onpage19
“Handlingandstoringadisc”onpage19
“Playingandremovingadisc”onpage20
“Recordingadisc”onpage20

Usingtheopticaldrive

Dependingonthemodel,yourcomputerisequippedwithoneofthefollowingopticaldrives:
•CD-ROMdrive:UsedtoreadCDsonly.
•DVD-ROMdrive:UsedtoreadDVDsandCDs.
•BD-ROMdrive:Usedtoreadblu-raydiscs(BDs),DVDs,andCDs.
•Recordableopticaldrive:Usedtoreadandrecordadisc.
Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature –Highhumidity –Excessivedust –Excessivevibrationorsuddenshock –Aninclinedsurface –Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:
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•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer. Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton. Usetheemergencyejectonlyinanemergency.

Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadiscbydoingthefollowing:
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon yourcomputer”onpage13.
3.Followtheinstructionsonthescreen.

NavigatingamongscreensontheWindows8.1operatingsystem

Tonavigateamongthedesktop,theStartscreen,andapplicationsopenedfromtheStartscreenonthe Windows8.1operatingsystem,dooneofthefollowing:
•FromtheStartscreen,dooneofthefollowingtonavigatetothemostrecentlyaccessedworkspace (application,setting,ordesktop):
–Usingapointingdevice:Movethepointertotheextremebottom-leftcornerofthescreenuntilthe
WindowsStart-screencontrolisdisplayed;thenclicktheicon.
–Usingatouchscreen:Swipeinandoutontheleftedgeofthescreen.Representationsofallavailable
workspacesaredisplayedalongtheleftedgeofthescreen.T aptheWindowsStart-screencontrol
atthebottom.
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Note:TheWindowsStart-screencontrolisdisplayedonlywhenyouhaveatleastoneactive
workspaceinthebackgroundofthesystem.
•FromthedesktoporanyotherworkspacethatisopenedfromtheStartscreen,dooneofthefollowingto navigatetotheStartscreen:
–Usingapointingdevice:
–Fromthedesktop,clicktheWindowsStart-screencontrol
inthebottom-leftcornerofthescreen.
–Fromanyotherworkspace,movethepointertotheextremebottom-leftcornerofthescreenuntil
theWindowsStart-screencontrolisdisplayed;thenclicktheicon.
–Usingatouchscreen:Dooneofthefollowing:
–Fromthedesktop,taptheWindowsStart-screencontrol
inthebottom-leftcornerofthescreen.
–Fromanyotherworkspace,dooneofthefollowing:
•Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces aredisplayedalongtheleftedgeofthescreen.TaptheWindowsStart-screencontrolat
thebottom.
•Swipeinfromtherightedgeofthescreentodisplaythecharms;thentapStart.
•Fromanyworkspace(Startscreen,desktop,PCsettings,orapplicationopenedfromtheStartscreen),go toanotherpreviously-openedworkspaceusinganyofthefollowingprocedures:
–Tonavigatetoapreviouslyaccessedworkspace(application,setting,ordesktop),dooneofthe
following:
–Usingapointingdevice:
1.Dooneofthefollowing:
•Movethepointertotheextremetop-leftcornerofthescreenandthenmovethepointer downwardalongtheleftedgeofthescreen.
•Movethepointertotheextremebottom-leftcornerofthescreenandthenmovethepointer upwardalongtheleftedgeofthescreen.
Representationsofallavailableworkspacesaredisplayedalongtheleftedgeofthescreen.
Note:OnlyactiveworkspacesthatyouhaveaccessedduringthecurrentWindowssessionare displayedalongtheleftedge.Ifyoucloseanactiveworkspace,itsrepresentationwillnotbe displayedalongtheleftedgeofthescreen.
2.Clicktherepresentation.
–Usingatouchscreen:
•Method1
1.Swipeinandoutontheleftedgeofthescreen.Representationsofallavailableworkspaces aredisplayedalongtheleftedgeofthescreen.
2.Tapthedesiredworkspace.
•Method2
1.Swipeinfromtheleftedgeofthescreentonavigatetothenextavailableworkspace.
2.Repeatstep1untilyounavigatetothedesiredworkspace.
–Tonavigatetothemostrecentlyaccessedworkspace(application,PCsettings,ordesktop),doone
ofthefollowing:
–Usingapointingdevice:Movethepointertotheextremetop-leftcornerofthescreenuntilthe
WindowsStart-screencontrol
isdisplayed;thenclicktheicon.
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–Usingatouchscreen:Swipeinfromtheleftedgeofthescreen.
ForinformationaboutusingotherfeaturesoftheWindows8.1operatingsystem,opentheHelp+Tips applicationfromtheStartscreenorAppsscreen.Alternatively,refertotheWindowshelpsystem.Formore information,see“Windowshelpsystem”onpage143
.

AccessingControlPanelontheWindows8.1operatingsystem

OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To accessControlPanelontheWindows8.1operatingsystem,dooneofthefollowing:
•Fromthedesktop
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
2.ClickSettings.
3.ClickControlPanel.
•FromtheStartscreen
1.Clickthedownarrowinthebottom-leftcornerofthescreentogototheAppsscreen.
2.Scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

Frequentlyaskedquestions

Thefollowingaresomeofthefrequentlyaskedquestionsandtheiranswers.Theanswerscanhelpyou optimizetheuseofyourcomputer.
Fortheanswerstomorefrequentlyaskedquestionsaboutusingyourcomputer,goto: http://www.lenovo.com/support/faq
HowcanIgetmyuserguideinanotherlanguage?
Theuserguideisavailableinvariouslanguagesat: http://www.lenovo.com/support
WhereismyrecoverydiscsetorrecoveryUSBkey?
DependingonyourWindowsversion,yourcomputermightcomewitharecoverydiscsetorrecovery USBkey.Ifyourcomputerdoesnotcomewithit,contacttheLenovoCustomerSupportCenterto orderarecoverydiscsetorrecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyourcountry orregion,contactyourLenovoreseller.
HowcanIrestoremycomputersettings?
Yourcomputerprovidesaprogramthatenablesyoutorestorethecomputersettings.Formoreinformation, seeChapter8“Recoveryinformation”onpage65
Additionally,incaseofahard-disk-drivefailure,youcanorderarecoverydiscsetfromtheLenovoCustomer SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter10“Getting information,help,andservice”onpage143 thatcomeswiththediscset.
Note:Arecoverydiscsetmightcontainmultiplediscs.Ensurethatyouhaveallofthediscsreadybefore startingtherecoveryprocess.Duringtherecoveryprocess,youmightbepromptedtochangediscs.
.
.Beforeusingtherecoverydiscset,refertothedocumentation
WherecanIfindhelpabouttheWindowsoperatingsystem?
See“Windowshelpsystem”onpage143.
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HowcanIchangetheWindows8.1startupbehaviortoopeneitherthedesktoportheStartscreen?
OntheWindows8.1operatingsystem,youcansetthecomputertoopeneitherthedesktoportheStart screenbydefault.Tosetthedefaultstartupscreen,dothefollowing:
1.Onthedesktop,right-clickonthetaskbaratthebottomofthescreen.
2.ClickProperties.The“T askbarandNavigationproperties”windowisdisplayed.
3.OntheNavigationtab,locatetheStartscreensection,andthendooneofthefollowing:
•Tosetthedesktopasyourdefaultstartupscreen,selectWhenIsigninorcloseallappsona screen,gotothedesktopinsteadofStart.
•TosettheStartscreenasyourdefaultstartupscreen,cleartheWhenIsigninorcloseallappson ascreen,gotothedesktopinsteadofStartcheckbox.
4.ClickOKtosavethenewsetting.
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Chapter3.Y ouandyourcomputer

Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother countriesorregions.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort. Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer equipment,andestablishinghealthyworkhabits.

Arrangingyourworkspace

Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation, andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufinda positionthatsuitsyoubest.
Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon thethighs.Adjusttheseatsothatyourthighsareparalleltothefloorandyourfeetareeitherflatonthe floororonafootrest.
Whenusingthekeyboard,keepyourforearmsparalleltothefloorandyourwristsinacomfortableposition. Usealighttouchonthekeyboardandyourhandsandfingersrelaxed.Changetheangleofthekeyboard formaximumcomfortbyadjustingthepositionofthekeyboardfeet.
Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata comfortableviewingdistance,usually51–61cm(20–24inches).Then,positionthemonitorsothatyoucan viewitwithouttwistingyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephone oramouse,withineasyreach.
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Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources. Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourmonitorscreen.Placethe monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitor astheroomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen periodicallyusingasoftclothasdirectedinyourmonitordocumentation.

Aircirculation

Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents; usually,51mm(2inches)ofairspaceissufficient.Also,ensurethattheventedairisnotblowingonpeople.

Electricaloutletsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:
•Locationofelectricaloutlets
•Lengthofpowercords
•Lengthofthecablesthatareconnectedtothemonitorandotherdevices
Whenarrangingyourworkspace:
•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical outlet.
•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight getkickedaccidentally.
Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi
.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation fromthefollowingWebsite: http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
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KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
OpenEaseofAccessCenter
TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.View ControlPanelbyLargeiconsorSmallicons,andthenclickEaseofAccessCenter.
•ForWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythe charms.Then,clickSettingsChangePCsettingsEaseofAccess.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickSettingsEaseof Access.
2.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual keyboardwithallthestandardkeys.
•HighContrast HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
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SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.
•ForWindows8.1:OpenControlPanel.See“AccessingControlPanelontheWindows8.1operating system”onpage22.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl Panel.
2.ViewControlPanelbyLargeiconsorSmallicons,andthenclickSpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems, andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders: http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader: http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader: http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dothefollowing:
•ForWindows7orWindows8.1:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof AccessCenter”onpage27
.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
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1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dothefollowing:
–ForWindows7orWindows8.1:ClickScreenresolutionMaketextandotheritemslarger
orsmaller.
–ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows. Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionofeachconnector,see“Locations”onpage1.
TTY/TDDconversionmodem
Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf (TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe imagewhentheyuseascreenreader.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandards intoconsideration.
Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords. YoucanorderpowercordsdirectlyfromLenovo.
Forpowercordinformationandpartnumbers,goto: http://www.lenovo.com/powercordnotice
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Chapter4.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.

Securityfeatures

Thefollowingsecurityfeaturesareavailableonyourcomputer:
•ComputraceAgentsoftwareembeddedinfirmware TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.
Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or thecomputercall-inlocation.
Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.
•Coverpresenceswitch(alsocalledintrusionswitch) Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.Toenablethecoverpresenceswitchconnector onthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.Settheadministratorpassword.See“Setting,changing,anddeletingapassword”onpage36.
3.FromtheSecuritysubmenu,selectChassisIntrusionDetectionEnabled.Thecoverpresence switchconnectoronthesystemboardisenabled.
Whenyouturnonthecomputer,ifthecoverpresenceswitchdetectsthatyourcomputercoverisnot correctlyinstalledorclosed,anerrormessagewillbedisplayed.Tobypasstheerrormessageand logintotheoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage140.
2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtility program.Theerrormessagewillnotbedisplayedagain.
•AbilitytoenableanddisabledevicesandUSBconnectors Formoreinformation,see“Enablingordisablingadevice”onpage37.
•Integratedfingerprintreader(availableonsomemodels) Fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.Formore
information,see“Usingfingerprintauthentication”onpage34.
•TrustedPlatformModule(TPM) TrustedPlatformModuleisasecurecryptoprocessorthatcanstorecryptographickeysthatprotect
informationstoredinyourcomputer.

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour computer.Yourcomputermightcomewithakeylock1thatisbuiltintothecomputercover.Thekeys forthekeylockareattachedtotherearofthemachine.Forsecurity,storethekeysinasecureplace whenyouarenotusingthem.
Note:Thekeylockandkeysareavailableonlyinsomemodels.
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Figure7.Lockingthecomputercover
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AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent fixture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputer.Dependingonthetype selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support
Figure8.Kensington-stylecablelock

UsingpasswordsandWindowsaccounts

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand data.
•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage36
•TouseWindowsaccounts,dothefollowing:
1.DependingonyourWindowsversion,dothefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel
UserAccounts.
.
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–ForWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms.Then,clickSettingsChangePCsettingsAccounts.
–ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickSettings
Accounts.
2.Followtheinstructionsonthescreen.
Usingfingerprintauthentication
Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor simpleandsecureuseraccess.T ousefingerprintauthentication,firstenrollyourfingerprintsandassociate themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword). Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.
Tousefingerprintauthentication,dothefollowing:
•ForWindows7orWindows8.1:UsetheFingerprintManagerProorThinkVantageFingerprintSoftware programprovidedbyLenovo.T oopentheprogram,see“Accessingaprogramonyourcomputer”on page13
•ForWindows10:UsethefingerprinttoolprovidedbyWindows.ClicktheStartbuttontoopentheStart menu,andthenclickSettingsAccountsSign-inoptions.Followtheinstructionsonthescreen.
Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.
.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson usingtheWindowsFirewall,referto“Windowshelpsystem”onpage143
.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After 30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.
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Chapter5.Advancedconfiguration
Thischapterprovidesthefollowinginformationtohelpyouconfigurethecomputer:
“UsingtheSetupUtilityprogram”onpage35
“UpdatingorrecoveringtheBIOS”onpage39
“ConfiguringRAID”onpage41

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:
1.Ensurethatyourcomputeristurnedoff.
2.Turnonthecomputer.Inthestartupprocess,repeatedlypresstheF1keyuntilthemainpageofthe SetupUtilityprogramisdisplayed.
Note:Ifapower-onpasswordoranadministratorpasswordhasbeenset,theSetupUtilityprogram menuwillnotbedisplayeduntilyouenterthecorrectpassword.Formoreinformation,see“Using BIOSpasswords”onpage36
.
WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememorysize hasdecreased,anerrormessagewillbedisplayed.Y oumustdooneofthefollowing:
•PressF1toentertheSetupUtilityprogram.
Note:AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility program.PressEnterwhenpromptedtoconfirmtheexit.Theerrormessagewillnotbedisplayedagain.
•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.
Note:YouhavetoenabletheconfigurationchangedetectionfeatureforthePOSTtodetecttheremovalof theharddiskdrive.T oenabletheconfigurationchangedetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectSecurityConfigurationChangeDetection, andpressEnter.
3.SelectEnabledandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm theexit.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconfiguration.Tovieworchange settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35 theinstructionsonthescreen.
.Then,follow
Youcanuseeitherthekeyboardorthemousetonavigatethroughmenuchoices.Thekeysusedtoperform varioustasksaredisplayedatthebottomofeachscreen.
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UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer anddata.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset anAdministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword. However,youmustuseyourAdministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccessthe harddiskdrive.
Notes:
–Afteryousetaharddiskpassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.
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3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPassword.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage36
.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage5.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).
5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on page140.
6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby holdingthepowerbuttonforapproximatelyfiveseconds.
7.Repeatstep1throughstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”on page140.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:
USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris
disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.
SATAControllerWhenthisoptionissettoDisable,alldevicesconnectedtotheSATAconnectors
(suchasharddiskdrivesoropticaldrives)aredisabledandcannotbeaccessed.
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectDevices.
3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:
•SelectUSBSetuptoenableordisableaUSBdevice.
•SelectATADriveSetuptoenableordisableaninternalorexternalSATAdevice.
4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage39.
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Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadeviceasexpected,dooneofthefollowingtoselectthestartup deviceyouwant.
Selectingatemporarystartupdevice
Usethisproceduretoselectatemporarystartupdevice.
Note:Notalldiscsandharddiskdrivesarebootable.
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu windowisdisplayed.
3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou selected.
Note:SelectingastartupdevicefromtheStartupDeviceMenuwindowdoesnotpermanentlychange thestartupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectStartup.
3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage39.

EnablingErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go to: http://www.lenovo.com/ecodeclaration
YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof electricitywhenyourcomputerisofforinsleepmode.
ToenableErPLPScompliancemodeintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectPowerEnhancedPowerSavingMode,and pressEnter.
3.SelectEnabledandpressEnter.
4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.
5.SelectWakeonLanandpressEnter.
6.SelectDisabledandpressEnter.
7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm theexit.
WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
•Pressthepowerbutton
•Enablethewakeuponalarmfeature
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Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake uponalarmfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPowerAutomaticPowerOn,andpressEnter.
3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto confirmtheexit.
•Enabletheafterpowerlossfeature Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera
suddenlossofelectricity.T oenabletheafterpowerlossfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPowerAfterPowerLoss,andpressEnter.
3.SelectPowerOnandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto confirmtheexit.

ExitingtheSetupUtilityprogram

Afteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu. YoumighthavetopressEscseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectExitDiscardChangesandExit,andthenpressEnter. WhentheResetWithoutSavingwindowdisplays,selectY es,andthenpressEntertoexittheSetup Utilityprogram.
•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to saveandexittheSetupUtilityprogram.

UpdatingorrecoveringtheBIOS

LenovomightmakechangesandenhancementstotheBIOS.Whenupdatesarereleased,theyareavailable asdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com/support.Instructionsforusingthe BIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formostmodels,youcan downloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdateprogramthat canberunfromtheoperatingsystem.
ThischapterprovidesinformationaboutupdatingtheBIOS,andhowtorecoverfromaBIOSupdatefailure.

BIOSlevels

AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing informationtodeterminethecurrentlevelofBIOSinstalledinthecomputer,thelatestBIOSavailableforthe computer,andwheretoobtainthelatestlevelofBIOS.
•TodeterminethecurrentLevelofBIOS:
1.StarttheSetupUtility.
2.OntheMainpage,viewtheinformationinBIOSRevisionLevelontherightpane.
•SourcesforobtainingthelatestlevelBIOSavailable –Lenovosupportwebsite:http://www.lenovo.com/support/ –lenovoCustomerSupportCenter –Levels1and2Support
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ToupdatetheBIOS,see“UpdatingorrecoveringtheBIOS”onpage39.
Note:BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperating system.See“ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem”onpage40.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanusethe SetupUtilityprogramtovieworchangetheconfigurationsettingsofyourcomputer.See“UsingtheSetup Utilityprogram”onpage35
Thesystemboardofyourcomputerhasamodulecalledelectricallyerasableprogrammableread-only memory(EEPROM,alsoreferredtoasflashmemory).ItenablesyoutoupdatethePOST,theBIOS,and theSetupUtilityprogrameasily.Toperformsuchanupdate,youcaneitherstartyourcomputerwitha system-program-updatediscorrunaspecialupdateprogramfromyouroperatingsystem.
LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they areavailableasdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing thePOSTandBIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formost models,youcandownloadanupdateprogramthatcanbeusedtocreateasystem-program-updatedisc orberunfromtheoperatingsystem.
fordetailedinformation.

ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem

BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.
TochangetheBIOSsettings,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectExitOSOptimizedDefault.
3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:
•ToinstalltheWindows8.1(64-bit)operatingsystem,selectEnabled.
•ToinstallanoperatingsystemotherthanWindows8.1(64-bit),selectDisabled.
4.SelectYesinthewindowdisplayedandpressEntertoconfirmyourselection.
5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram” onpage39.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate theBIOS.Y oucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ToupdatetheBIOSfromyouroperatingsystem,downloadtheflashBIOSupdatedriveraccordingto youroperatingsystemversion.ToupdatetheBIOSfromaflashupdatedisc,downloadtheISOimage version(usedtocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflash BIOSupdatedriver.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
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Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide
theinformationabouthowtorecordtheupdatedisc.See“Recordingadisc”onpage20.

RecoveringfromaBIOSupdatefailure

TorecoverfromaBIOSupdatefailure,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage5.
4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).
6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical outlets.See“Completingthepartsreplacement”onpage140.
8.PressthepowerbuttontoturnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive. Waitafewminutes.Therecoveryprocessbegins.Aftertherecoveryprocessiscompleted,your computerwillbeturnedoffautomatically.
Note:Dependingonthecomputermodel,therecoveryprocesswilltaketwotothreeminutes.
9.Repeatstep1throughstep4.
10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
11.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
12.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.
13.Pressthepowerbuttontoturnonthecomputerandrestarttheoperatingsystem.
ConfiguringRAID
ThischapterprovidesinstructionsonhowtoinstallharddiskdrivesandconfigureRedundantArrayof IndependentDisks(RAID)foryourcomputer.Dependingonyourcomputermodel,RAIDcanbeenabledby IntelRapidStorageTechnologyenterprise(RSTe)ortheLSIMegaRAIDBIOS.
Note:TheRAIDconfigurationinformationdescribedinthischapterisonlyapplicableintheWindows environment.ForinformationaboutconfiguringRAIDintheLinuxenvironment,contactyourLinuxsoftware provider.
Thischapterprovidesinformationaboutthefollowingtopics:
“ConfiguringRAIDwithIntelRST e”onpage41
“QuickRAIDsetupusingtheLSIMegaRAIDBIOSconfigurationutility”onpage44
ConfiguringRAIDwithIntelRST e
IfyourcomputercomeswithIntelRST e,youcanfollowthesectionsbelowtoconfigureRAIDwithIntelRSTe.
Thissectionprovidesinformationaboutthefollowingtopics:
“InstallingSATAorSASharddiskdrives”onpage42
“ConfiguringSATAorSASRAIDfunctionalitywiththeIntelRST econfigurationutility”onpage42
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InstallingSATAorSASharddiskdrives
EnsurethatyourcomputerhastheminimumnumberofSATAorSASharddiskdrivesinstalledforthe followingsupportedlevelsofRAID:
•RAIDLevel0-Stripeddiskarray
–ARAIDLevel0harddiskdrivegroupconsistingofatleasttwoharddiskdrives –Supportedstripsize:4KB,8KB,16KB,32KB,64KB,or128KB –Betterperformancewithoutfaulttolerance
•RAIDLevel1-Mirroreddiskarray
–ARAIDLevel1harddiskdrivegroupconsistingoftwoharddiskdrives –Improvedreadingperformanceand100%redundancy
•RAIDLevel10-Stripedandmirroreddiskarray(acombinationofRAIDLevel0andRAIDLevel1)
–ARAIDLevel10harddiskdrivegroupconsistingoffourharddiskdrives –Supportedstripsize:4KB,8KB,16KB,32KB,or64KB
•RAIDLevel5-Block-levelstripeddiskarraywithdistributedparity
–ARAIDLevel5harddiskdrivegroupconsistingofatleastthreeharddiskdrives –Supportedstripsize:4KB,8KB,16KB,32KB,or64KB –Betterperformanceandfaulttolerance
Ensurethatoneofthefollowingharddiskdriveenablementmodulesisinstalledinyourcomputer:
•IfzerotofourSATAharddiskdrivesorsolidstatedrivesareinstalled,noharddiskdriveenablement moduleisneeded.
•IffiveSA TAharddiskdrivesorsolidstatedrivesareinstalled,theSATAharddiskdriveenablement module(onetofiveharddiskdrives)isrequired.
•IfanySASharddiskdrivesareinstalled,theSASharddiskdriveenablementmodule(onetofivehard diskdrives)isrequired.
ConfiguringSA TAorSASRAIDfunctionalitywiththeIntelRSTeconfigurationutility
ThissectiondescribestheinformationaboutconfiguringSATAorSASRAIDfunctionalitywiththeIntel RSTeconfigurationutility.
Note:TheIntelRSTeconfigurationutilityassumesthatyourcomputerisinstalledwithmorethanonehard diskdrive.Therefore,ifonlyoneharddiskdriveisinstalledinyourcomputer,thefollowinginformation doesnotapply.
Thissectionprovidesinformationaboutthefollowingtopics:
“EnteringtheIntelRSTeconfigurationutility”onpage42
“CreatingRAIDvolumesusingtheIntelRSTeconfigurationutility”onpage43
“DeletingRAIDvolumesusingtheIntelRSTeconfigurationutility”onpage43
“Resettingharddiskdrivestonon-RAID”onpage43
EnteringtheIntelRSTeconfigurationutility
ThissectionprovidesinstructionsonhowtoentertheIntelRST econfigurationutility.
Duringthecomputerstartup,followtheinstructionsonthescreen.PressCtrl+ItoentertheIntelRSTe configurationutility.
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ThefollowingfouroptionsaredisplayedafteryouentertheIntelRST econfigurationutility:
1.CreateRAIDVolume
2.DeleteRAIDVolume
3.ResetDiskstoNon‐RAID
4.Exit
Presstheupanddownarrowkeystoselectanoption.PressEntertoenterthemenufortheselected option.PressEsctoexittheIntelRST econfigurationutility,orselectExit,andthenpressEntertoexitthe IntelRSTeconfigurationutility.
CreatingRAIDvolumesusingtheIntelRST econfigurationutility
ThissectionprovidesinstructionsonhowtousetheIntelRSTeconfigurationutilitytocreateRAIDvolumes.
TocreateaRAIDvolume,dothefollowing:
1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage42.
2.PresstheupanddownarrowkeystoselectCreateRAIDVolume,andthenpressEntertoviewthe CREATEVOLUMEMENUwindow.
3.Thefollowingfiveoptionsaredisplayed.Presstheupanddownarrowkeystoselectanoption.After youconfigureanoption,pressTaborEntertogotothenextoption.
a.Name:Volumename.Y oucanusethedefaultnameortypeapreferredname. b.RAIDLevel:YoucanchangetheRAIDLeveltooneofthefollowing:
RAIDLevel0
RAIDLevel1
RAIDLevel10
RAIDLevel5
c.Disks:PressEntertoentertheSELECTDISKSMENUwindow.Followtheinstructionsatthebottom
ofthemenutoselectharddiskdrives,andthenpressEntertocompletetheconfiguration. d.StripSize:Presstheupanddownarrowkeystoselectastripsize. e.Capacity:CustomizethecapacityoftheRAIDvolume.ThedefaultRAIDvolumeisthelargestvalue.
4.PressEntertofinishconfiguringallthefiveoptions.Whenprompted,pressYtoconfirmthecreationof thenewRAIDvolume.
5.AfterthenewRAIDvolumeiscreated,theinformationabouttheRAIDvolumewillbedisplayedunder DISK/VOLUMEINFORMATION,suchasIDnumber,name,RAIDlevel,stripsize,volumesize,status, andwhetheritisabootablevolume.
DeletingRAIDvolumesusingtheIntelRST econfigurationutility
ThissectionprovidesinstructionsonhowtousetheIntelRSTeconfigurationutilitytodeleteRAIDvolumes.
TodeleteaRAIDvolume,dothefollowing:
1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage42.
2.PresstheupanddownarrowkeystoselectDeleteRAIDVolume.PressEntertoentertheDELETE VOLUMEMENUwindow.
3.PresstheupanddownarrowkeystoselecttheRAIDvolumethatisnotneeded.PressDeltodeleteit fromtheRAIDVolumeslist.
4.Whenprompted,pressYtoconfirmthedeletionoftheselectedRAIDvolume.
Resettingharddiskdrivestonon-RAID
Thissectionprovidesinstructionsonhowtoresetharddiskdrivestonon-RAID.
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Toresetharddiskdrivestonon-RAID,dothefollowing:
1.EntertheIntelRSTeconfigurationutility.See“EnteringtheIntelRSTeconfigurationutility”onpage42.
2.PresstheupanddownarrowkeystoselectResetDiskstoNon-RAID.PressEntertoenterthe RESETRAIDDATAwindow.
3.Usetheupanddownarrowkeysandthespacekeytomarkindividualharddiskdrivetobereset, andthenpressEntertocompletetheselection.
4.Whenprompted,pressYtoconfirmtheresetaction.
5.IftheharddiskdriveyouresetispartofaRAIDvolume,thecomputermightdetectthattheRAIDvolume isdegraded.Inthiscase,youarepromptedtoselectaharddiskdrivetoinitiatearebuildprocess.
6.Selectanavailableharddiskdrive,andthenpressEntertoinitiatetherebuildprocess.
Note:PressEsctocancelarebuildprocessandkeeptheRAIDvolumeinthedegradedstatus.Inthe MainMenuwindowunderDISK/VOLUMEINFORMA TION,youwillseethestatusoftheRAIDvolume ischangedtoDegraded.
QuickRAIDsetupusingtheLSIMegaRAIDBIOSconfigurationutility
Notes:
•TheLSIMegaRAIDSASadapterandtheLSIMegaRAIDBIOSconfigurationutilityareonlyavailable onsomemodels.
•Thefollowingstepsinthissectionareintendedtoguideyouthroughaquicksetupofbasic RAIDfunctionswiththeLSIMegaRAIDSASadapter.Foradvancedsetupandconfiguration usingthisadapter,refertothecompleteMegaRAIDSASSoftwareUserGuidethatisavailableat http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.
Thissectionprovidesinformationaboutthefollowingtopics:
“InstallingSATAorSASharddiskdrives”onpage44
“EnteringtheLSIMegaRAIDBIOSconfigurationutility”onpage45
“CreatingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility”onpage45
“DeletingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility”onpage46
“Settingthehotspareharddiskdrive”onpage46
InstallingSATAorSASharddiskdrives
EnsurethatyourcomputerhastheminimumnumberofSATAorSASharddiskdrivesinstalledforthe followingsupportedlevelsofRAID:
•RAIDLevel0-Stripeddiskarray
–ARAIDLevel0harddiskdrivegroupconsistingofatleastoneharddiskdrive –Supportedstripsize:8KBto1MB –Betterperformancewithoutfaulttolerance
•RAIDLevel00-SpannedharddiskdrivegroupwithaseriesofRAID0harddiskdrivegroups
–ARAIDLevel00harddiskdrivegroupconsistingoftwoorfourharddiskdrives –Supportedstripsize:8KBto1MB –Betterperformancewithoutfaulttolerance
•RAIDLevel1-Mirroreddiskarray
–ARAIDLevel1harddiskdrivegroupconsistingoftwoorfourharddiskdrives –Improvedreadperformanceand100%redundancy
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•RAIDLevel10-AcombinationofRAIDLevel0andRAIDLevel1
–ARAIDLevel10harddiskdrivegroupconsistingoffourharddiskdrives –Databeingstripedacrossharddiskdrivegroups –Providesbothhighdatatransferratesandcompletedataredundancy
•RAIDLevel5-Block-levelstripeddiskarraywithdistributedparity
–ARAIDLevel5harddiskdrivegroupconsistingofatleastthreeharddiskdrives –Supportedstripsize:8KBto1MB –Betterperformanceandfaulttolerance –RAIDLevel5mightnotbeavailableonallmodelsofLSIMegaRAIDadapter
•RAIDLevel6-Block-levelstripeddiskarraywithdualdistributedparity
–ARAIDLevel6harddiskdrivegroupconsistingofatleastfourharddiskdrives –Supportedstripsize:8KBto1MB –Betterperformanceandfaulttolerancethatcanstanduptolossoftwoharddiskdrives –RAIDLevel6mightnotbeavailableonallmodelsofLSIMegaRAIDadapter
EnsurethattheLSIMegaRAIDSASadaptercardisinstalledinyourcomputer,andthattheharddiskdrives areconnectedtothisadaptercardandnottotheconnectorsonthesystemboard.
EnteringtheLSIMegaRAIDBIOSconfigurationutility
ThissectionprovidesinstructionsonhowtoentertheLSIMegeRAIDBIOSconfigurationutility.
ToentertheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:
1.Duringthecomputerstartup,followtheinstructionsonthescreen.
2.PressCtrl+HtoentertheCONTROLLERSELECTIONwindow.
3.Selectthecontrolleryouwanttoconfigure,andthenclickStarttoentertheLSIMegaRAIDBIOS configurationutility.
CreatingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility
ThissectionprovidesinstructionsonhowtocreateRAIDvolumesusingtheLSIMegaRAIDBIOS configurationutility.
TocreateRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:
1.ClickConfigurationWizardontheWebBIOSmainscreentoentertheChoosingtheConfiguration Typewindow.
2.Presstheupanddownarrowkeystoselectoneofthethreeconfigurationtypes:
ClearConfiguration:Cleartheexistingconfiguration.
NewConfiguration:Cleartheexistingconfigurationandcreatenewconfiguration.
AddConfiguration:Retaintheexistingstorageconfigurationandaddnewharddiskdrives.The
newconfigurationwillnotcauseanydataloss.
3.SelectAddConfiguration,andthenclickNext.Thefollowingtwooptionsaredisplayedinthe ConfigurationMethodwindow.
ManualConfiguration:Manuallycreateharddiskdrivegroupsandvirtualharddiskdrives,and
setparameters.
AutomaticConfiguration:AutomaticallycreateanoptimalRAIDconfiguration.
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4.SelectManualConfiguration,andthenclickNext.TheDriveGroupDefinitionwindowisdisplayed.To createharddiskdrivegroups,dothefollowing:
a.Selectoneormoreharddiskdrivesforthegroup(keeppressingCtrlwhileselectingmorethan
oneharddiskdrive). b.ClickAddToArraytomovetheselectedharddiskdrivestoDriveGroups. c.ClickAcceptDGtocreatetheharddiskdrivegroup. d.Repeattheabovestepsifyouwanttocreatemorethanoneharddiskdrivegroup.
5.ClickNext.TheSpanDefinitionwindowisdisplayed.Selecttheharddiskdrivegroupthatyouwant toaddtoaspan,andthenclickAddtoSPAN.Repeatthisstepuntilyouhaveselectedallthehard diskdrivegroupsyouwant.
6.ClickNext.TheVirtualDriveDefinitionwindowisdisplayed.Changethevirtualharddiskdriveoptions fromthedefaultsettingslistedonthescreentothesettingsyouwant.ClickAccept,andthenfollow theinstructionsonthescreentocustomizeyoursettings.
7.ClickNext,andthePreviewwindowisdisplayed.
8.Verifyyoursettings,andthenclickAccept.
9.ClickY estosavetheconfiguration.
DeletingRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility
ThissectionprovidesinstructionsonhowtodeleteRAIDvolumesusingtheLSIMegaRAIDBIOS configurationutility.
TodeleteRAIDvolumesusingtheLSIMegaRAIDBIOSconfigurationutility,dothefollowing:
1.EntertheLSIMegaRAIDBIOSconfigurationutility.See“EnteringtheLSIMegaRAIDBIOSconfiguration utility”onpage45.
2.Clickthevirtualharddiskdrivesyouwanttodelete,andthentheVirtualDrivewindowisdisplayed.
3.ClickDelete,andthenclickGo.
4.ClickY estosaveyourchanges.
Settingthehotspareharddiskdrive
Thissectionprovidesinstructionsonhowtosetthehotspareharddiskdrive.
Tosetthehotspaceharddiskdrive,dothefollowing:
1.EntertheLSIMegaRAIDBIOSconfigurationutility.See“EnteringtheLSIMegaRAIDBIOSconfiguration utility”onpage45.
2.Clicktheharddiskdriveyouwanttosetasthehotspareharddiskdrive.TheDrivewindowisdisplayed.
3.SelectMakeGlobalHSPorMakeDedicatedHSP,andthenclickGo.
4.ThemainscreenoftheLSIMegaRAIDBIOSconfigurationutilityisdisplayed,andtheharddiskdrive youselectedislistedasahotspareharddiskdriveintherightpane.
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Chapter6.Preventingproblems

Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer runningsmoothly.

Keepingyourcomputercurrent

Insomesituationsyoumightfinditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.

Gettingthelatestsystemupdates

Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet anddooneofthefollowing:
•UsethecorrespondingLenovoprogramtogetthesystemupdates,suchasdevicedriverupdates, softwareupdates,andBIOSupdates.
–ForWindows7orWindows8.1:UsetheSystemUpdateprogram. –ForWindows10:UsetheLenovoCompanionprogram. ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”
onpage13
•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows components,anddevicedriverupdates.
1.DependingonyourWindowsversion,dothefollowing:
.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.View
ControlPanelbyLargeiconsorSmallicons,andthenclickWindowsUpdate.
–ForWindows8.1:Movethepointertothetop-rightorbottom-rightcornerofthescreento
displaythecharms.Then,clickSettingsChangePCsettingsUpdateandrecovery WindowsUpdate.
–ForWindows10:ClicktheStartbuttontoopentheStartmenu.Then,clickSettingsUpdate&
securityWindowsUpdate.
2.Followtheinstructionsonthescreen.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itis recommendedthatyougetdevicedriversbyusingLenovoprogramsorfromtheLenovoWebsiteat http://www.lenovo.com/support.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer informationtohelpyoukeepyourcomputerintopworkingorder.

Basics

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyoftheventsinthecomputerormonitor.Theseventsprovideairflowtokeepyour computerfromoverheating.
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•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.
CAUTION: Besuretoturnoffthecomputerandmonitorbeforecleaningthecomputerandmonitorscreen.
Computer
Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Keyboard
Tocleanyourcomputerkeyboard,dothefollowing:
1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime, theclothmayhookontoanadjacentkeyandpossiblydamageit.Ensurethatnoliquiddripsonto orbetweenthekeys.
3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush orcoolairfromahairdryer.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
Opticalmouse
Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.
Tocleananopticalmouse,dothefollowing:
1.Turnoffyourcomputer.
2.Disconnectthemousecablefromthecomputer.
3.Turnthemouseupsidedowntocheckthelens.
•Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
•Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.
4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern beneaththemouse,itmightbedifficultforthedigitalsignalprocessortodeterminechangesinthe mouseposition.
5.Reconnectthemousecabletothecomputer.
6.Turnyourcomputerbackon.
Displayscreen
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen periodically.
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Cleaningaflat-panelmonitorsurface
Tocleantheflexiblefilmsurfaceofaflat-panelcomputerdisplay,wipeitgentlywithasoft,drycloth,or blowonthescreentoremovegritandotherlooseparticles.ThenmoistenaclothwithLCDcleanerand wipethescreensurface.
Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.Usecleaningfluidsdevelopedfor LCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer supplystorescarrypre-moistenedtowelettesforLCDmaintenance.
Cleaningaglass-screensurface
Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.
•Emptyyourrecyclebinonaregularbasis.
•Usethediskdefragmentationordiskoptimizationfeatureofyouroperatingsystemoccasionallyto preventperformanceproblemscausedbyanexcessivenumberoffragmentedfiles.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Backupcriticaldataregularlyonremovablemediamemory,suchasdiscsandUSBstoragedrives,and storetheremovablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependson howcriticalthedataistoyouoryourbusiness.
•Backupyourentireharddiskdriveonaregularbasis.SeeChapter8“Recoveryinformation”onpage65
•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour computercurrent”onpage47.
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced. Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminesthecauseofaproblem.
•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage65 aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactory-defaultsettings.
•CreaterescuemediausingdiscsorUSBstoragedrivesasearlyaspossible.Youcanusearescue mediumtorecoverfromfailuresthatpreventyoufromgainingaccesstotheWindowsenvironmentorthe RescueandRecoveryworkspaceonyourharddiskdrive.
formoreinformation
.

Movingyourcomputer

Takethefollowingprecautionsbeforemovingyourcomputer:
1.Backupallfilesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable commercially.IfyouusetheWindows7operatingsystem,LenovoprovidestheRescueandRecovery programtohelpyoubackupandrestoredata.See“Performingbackupandrecoveryoperations” onpage66.
2.Removeallmediafromyourcomputer,suchasdiscs,USBstoragedrives,memorycards,andsoon.
3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write headinanondataarea.Thispreventsdamagetotheharddiskdrive.
4.Unplugthepowercordsfromelectricaloutlets.
5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsfirst,andthen disconnecttheotherendsfromthecomputer.
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6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.
7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.
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Chapter7.Troubleshootinganddiagnostics

Thischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyour computerproblemisnotdescribedhere,seeChapter10“Gettinginformation,help,andservice”onpage 143foradditionaltroubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidessomebasicinstructionstohelpyoutroubleshootyourcomputerproblems.
Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto theLenovoSupportWebsiteat: http://www.lenovo.com/support/phone
SymptomAction
Thecomputerdoesnotstart whenyoupressthepower button.
Themonitorscreenisblank.Ensurethat:
Thekeyboarddoesnotwork.Ensurethat:
Themousedoesnotwork.Ensurethat:
Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa workingelectricaloutlet.
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer, ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.
•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe appropriatemonitorconnectoronthecomputer.
•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking electricaloutlet.
•Themonitoristurnedonandthebrightnessandcontrastissetcorrectly.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.
•Ifyourcomputerhasadiscretegraphicscardinstalled,besuretouseamonitor connectoronthediscretegraphicscard.
•Thecomputeristurnedon.
•ThekeyboardissecurelyconnectedtoaPS/2keyboardconnectororaUSB connectoronthecomputer.
•Nokeysarestuck.
•Thecomputeristurnedon.
•ThemouseissecurelyconnectedtoaPS/2mouseconnectororaUSB connectoronthecomputer.
•Themouseisclean.Referto“Opticalmouse”onpage48forfurtherinformation.
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SymptomAction
Theoperatingsystemdoesnot start.
Thecomputerbeepsmultiple timesbeforetheoperating systemstarts.
Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystem resides.Usually,theoperatingsystemisontheharddiskdrive.Formore information,see“Selectingastartupdevice”onpage38
Ensurethatnokeysarestuck.
.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour computer:
1.Ensurethatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.
2.Ensurethatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning electricaloutlets.
3.EnsurethatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation aboutaccessingandchangingtheBIOSsettings,referto“UsingtheSetupUtilityprogram”onpage35.
4.Goto“Troubleshooting”onpage52andfollowtheinstructionsforthetypeofproblemyouare experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe nextstep.
5.Tryusingapreviouslycapturedconfigurationtoseeifarecentchangetohardwareorsoftwaresettings hascausedaproblem.Beforerestoringapreviousconfiguration,captureyourcurrentconfigurationin casetheolderconfigurationsettingsdonotsolvetheproblemorhaveadverseeffects.T orestorea capturedconfiguration,dothefollowing:
a.OpenControlPanelbydoingoneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.
•ForWindows8.1:See“AccessingControlPanelontheWindows8.1operatingsystem”on page22.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick ControlPanel.
b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecoveryOpenSystemRestore. c.Followtheinstructionsonthescreen. Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.
6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage62formoreinformation.
•Ifthediagnosticprogramdetectsahardwarefailureorifyouareunabletorunthediagnostic program,contacttheLenovoCustomerSupportCenter.SeeChapter10“Gettinginformation,help, andservice”onpage143
formoreinformation.
•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.
7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa virus,removethevirus.
8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter10“Getting information,help,andservice”onpage143formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
Ifthesymptomoccurredimmediatelyafteryouinstallednewsoftwareoranewhardwareoption,dothe followingbeforereferringtothetroubleshootinginformation:
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1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea hardwareoption,ensurethatyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.
2.Runthediagnosticprogramtoensureyourcomputerisoperatingcorrectly.
3.Reinstallthenewhardwareoptionorsoftwarefollowingtheinstructionsprovidedbythemanufacturer.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethefollowing:
–TheOn/OffcontrolissettotheOnposition. –Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•OntheWindowsdesktop,clickthespeakericonintheWindowsnotificationarea.ThenclickMixer. Ensurethatthemutespeakerssettingsarenotselectedandnoneofthevolumesettingsissettoolow.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel, ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem. IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemfor moreinformation.
Soundcomesfromoneexternalspeakeronly
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.
•ClickthespeakericonintheWindowsnotificationarea.Thenclickthespeakericonontopofthevolume control.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
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•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to startyourcomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Referto “Selectingorchangingthestartupdevicesequence”onpage38 thestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannot bechanged.
forinformationonviewingandchanging

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor theregionwhereyouareusingyourcomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
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•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Harddiskdriveproblems

Selectyoursymptomfromthefollowinglist:
“SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage55
“"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive” onpage55
SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupporttheharddiskdrives.
–IfyourcomputerisinstalledwithfiveSAT Aharddiskdrives,ensurethattheSATAharddiskdrive
enablementmodule(onetofiveharddiskdrives)isinstalled.
–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetofiveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See “LenovoSolutionCenter”onpage62 help,andservice”onpage143.
.Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,
"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect harddiskdrive
Solutions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.Referto“Installing orreplacinga3.5-inchstoragedrive”onpage75.
•EnsurethattheharddiskdriveyourcomputerstartsfromislistedasthefirststartupdeviceintheSetup Utilityprogram.Referto“Selectingastartupdevice”onpage38.
Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch cases,youmightneedtoreplacetheharddiskdrive.Referto“Installingorreplacinga3.5-inchstorage drive”onpage75
.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See “LenovoSolutionCenter”onpage62.
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Problemswiththekeyboardormouse

Thissectionprovidessolutionstokeyboard-relatedandmouse-relatedproblems.
Themousedoesnotwork
Solutions:
•ConnectthemousecabletoaUSBconnectororPS/2mouseconnector.
Note:Dependingonyourkeyboard,integratedUSBconnectorsmightbeavailabletobeusedto connectaUSBmouse.
•Installthedevicedriversforthemouse.
•IfyouareusingaUSBmouse,enabletheUSBconnectorsintheBIOSsettings.Formoreinformation, see“Enablingordisablingadevice”onpage37
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Solution:Cleanthemouse.Formoreinformation,see“Opticalmouse”onpage48.
Thefingerprintreaderonthekeyboarddoesnotwork
Solutions:
•Enrollyourfingerprintcorrectly.
•Neverscratchthesurfaceofthereaderwithahard,pointedobject.
•Neverscrapthesurfaceofthereaderwithyournailoranythinghard.
•Useortouchthereaderwithacleanfinger.
•Ensurethatthesurfaceofyourfingeristhesamewiththeonewhenyoulastenrolled.
.
Thewirelesskeyboarddoesnotwork
Solutions:
•IfthetransceivercommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.
•IfthewirelesskeyboarddoesnotworkwhenthetransceivercommunicationsLEDison,restartyour computer.
Iftheproblempersistsaftertherestart,ensurethat:
•Thebatteriesareinstalledcorrectly.
•Thebatteriesstillretaintheircurrent.
•Thedistancefromthewirelesskeyboardtothetransceiverislessthan10m(393.7inches).
•Thetransceiverisinstalledfully.

Monitorproblems

Thissectionprovidessolutionstomonitor-relatedproblems.
Myscreengoesblankwhilethecomputerison
Solutions:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
•Pressakeytoexitthescreensaver.
•Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
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ThemonitorworkswhenIturnonthecomputer,butgoesblankwhenIstartsome applicationprograms
Solutions:
•Connectthemonitorsignalcablefromyourmonitortoanappropriateconnectoronthecomputer.A loosecablemightcauseintermittentproblems.
•Installthedevicedriversfortheapplicationprograms.Refertothedocumentationfortheaffected applicationprogramtocheckwhetheranydevicedriversarerequired.
Theimageappearstobeflickering
Solutions:
•Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfartheraway fromthescreen.Ifthisdoesnotcorrecttheproblem,turnoffthecomputer.Then,adjusttheplacementof thecomputerandotherdevicessothattheyareatleast305mm(12inches)apart.Turnonthecomputer.
•Resettherefreshratesupportedbyyourcomputer.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dothefollowing:
–ForWindows7orWindows8.1:ClickScreenresolutionAdvancedsettings. –ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings
Displayadapterproperties.
3.ClicktheMonitortab,andthenresettherefreshratetobethehighestandnoninterlaced.
Theimageisdiscolored
Solution:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Movefluorescentdesk lightingoranyequipmentthatproducesmagneticfieldsfurtherawayfromthemonitor.Iftheproblem persists,dothefollowing:
1.Turnoffthemonitor.
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.
3.Turnonthemonitor.

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.
Ethernetproblems
Mycomputercannotconnecttothenetwork
Solutions:Ensurethat:
•Thecableisinstalledproperly. ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand
theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100 meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try adifferentcable.
•Thecableisinstalledproperly.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage47
•Theswitchportandtheadapterhavethesameduplexsetting.
.
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Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportisalsoconfiguredforfullduplex. Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.
•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment. CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
Theadapterstopsworkingfornoreason
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtothe“Solution” descriptionforthepreviousproblemtoensurethatthelatestdevicedriverisinstalled.
TheWakeOnLANfeatureisnotworking
Solution:EnabletheWakeOnLAN(WOL)featureintheBIOSprogram.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps, butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
AwirelessLANproblem
Mycomputercannotestablishnetworkconnectionsusingthebuilt-inwirelessnetworkingcard.
Solutions:
•EnsurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriverversion supportedbyAccessConnectionsisthelatestdocumentedinthereadmefile.
•Ensurethatyourcomputeriswithintherangeofawirelessaccesspoint.
•ClicktheAccessConnectionsiconintheWindowsnotificationareatocheckifthewirelessradiois enabled.Ifthewirelessradioisdisabled,followtheinstructionsonthescreentoenableit.
•ChecktheNetworkName(SSID)andyourencryptioninformation.UseAccessConnectionstoverify thiscase-sensitiveinformation.
Bluetoothproblem
SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocalspeakereven thoughtheheadsetorheadphoneisconnectedusingtheHeadsetprofileorAVprofile.
Solution:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanel.
Note:ForinformationabouthowtoopenControlPanelonWindows8.1,see“AccessingControlPanel ontheWindows8.1operatingsystem”onpage22
3.ClickHardwareandSoundSound.
4.SelectthePlaybacktab.
.
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5.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault button.IfyouareusingtheAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
6.ClickOKtoclosetheSoundwindow.
Note:TheBluetoothfeatureissupportedonlyonsomecomputermodels.

Ihaveconnectedanoptiontomycomputer,butitdoesnotwork

Solution:Refertothedocumentationthatcomeswiththeoptiontoensurethatyouhaveconnectedthe optioncorrectly.

Performanceandlockupproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.
Insufficientfreeharddiskdrivespace
Solutions:Freeupharddiskdrivespace.
1.CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
2.CleanupyourCdrive. a.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickComputer.
•ForWindows8.1:OpenFileExplorer.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickFileExplorer ThisPC.
b.Right-clickyourCdriveandthenclickProperties. c.Checktheamountoffreespace,andthenclickDiskCleanup. d.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.
3.TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms. a.OpenControlPanelbydoingoneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel.
•ForWindows8.1:See“AccessingControlPanelontheWindows8.1operatingsystem”on page22
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick ControlPanel.
b.ViewControlPanelbyLargeiconsorSmallicons,andthenclickProgramsandFeatures. c.Dothefollowing:
•ToturnsomeWindowsfeaturesoff,clickT urnWindowsfeaturesonoroff.Followthe instructionsonthescreen.
•Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick Uninstall/ChangeorUninstall.
.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
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2.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickComputer.
•ForWindows8.1:OpenFileExplorer.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickFileExplorer ThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.ClicktheToolstab.
5.DependingonyourWindowsversion,dothefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows8.1orWindows10:ClickOptimize.SelectthedesireddriveandthenclickOptimize.
6.Followtheinstructionsonthescreen.
Insufficientmemory
Solution:Installadditionalmemorymodules.Forinstructionsoninstallingmemorymodules,see“Installing orreplacingamemorymodule”onpage127.
Topurchasememorymodules,goto: http://www.lenovo.com

Theprinterdoesnotwork

Solutions:
•IfyouareusingIEEE-approvedprintersignalcables,dothefollowing:
1.Connecttheprintersignalcablefirmlytothecorrectparallel,serial,orUSBconnectoronthe computer.
2.Loadthepapercorrectly.
3.Turnontheprinterandkeeptheprinteronline.
•Ifyouareusingnon-IEEE-approvedprintersignalcables,dothefollowing:
1.Correctlyinstalldevicedriversandsoftwarethatcomewiththeprinter.
2.Assigntheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOSsettings.For moreinformationaboutBIOSsettings,see“UsingtheSetupUtilityprogram”onpage35.
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou cannotcorrecttheproblem,havethecomputerserviced.SeeChapter10“Gettinginformation,help,and service”onpage143.

Serialconnectorcannotbeaccessed

Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial devicehasitsownpowercord,attachthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.
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Softwareproblems

Thissectionprovidessolutionstosoftware-relatedproblems.
Whenusingasortfeature,datescannotbesortedinthecorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort dates,assumingthefirsttwodigitswere19.Consequently,datescannotbesortedinthecorrectorder. Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
Someapplicationprogramsdonotworkasexpected
Solutions:
•Ifyouarehavingdifficultywithperformingaspecifictaskwithinanapplicationprogram,refertothe helpsystemfortheprogram.
•IfyouarehavingdifficultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe Windowshelpsystem.
•Checkwhethertheproblemsarecausedbyanewly-installedapplicationprogram.
1.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwiththe softwareformoreinformation.
2.Verifythatothersoftwareworkscorrectlyonyourcomputer.
3.Verifythatthesoftwareyouareusingworksonanothercomputer.
•Ifyoureceivedanyerrormessageswhileusingtheprogram,seetheprinteddocumentationthatcomes withtheprogramorthehelpsystemforsolutions.
•CheckifanyupdatesareavailablefromyourmanufacturerorWebsite.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:
1.OpenControlPanelbydoingoneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickControlPanel. –ForWindows8.1:See“AccessingControlPanelontheWindows8.1operatingsystem”onpage
22.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
2.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecoveryOpenSystemRestore.
3.Followtheinstructionsonthescreen.
•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand reinstallit.

MyUSBconnectorscannotbeaccessed

Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower cord,attachthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreattachtheUSBconnectortoresettheUSBdevice.
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Diagnostics

Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramcan alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer. Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris runningtheWindowsoperatingsystem.
Notes:
1.YourcomputerispreinstalledwiththeLenovoSolutionCenterprogramfordiagnosticpurposes.For moreinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolutionCenter”onpage62.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprogram,save andprintthelogfilescreatedbythediagnosticprogram.Y ouwillneedthelogfileswhenyouspeaktoa Lenovotechnicalsupportrepresentative.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.
•YourcandownloadtheLenovoSolutionCenterprogramfromhttp://www.lenovo.com/diags.
•IfyouareusingaWindowsoperatingsystemotherthanWindows7,Windows8.1,orWindows10,goto http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.
ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage13
Note:Ifyoucannotisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprintthelog files.YouwillneedthelogfileswhenyouspeaktoaLenovotechnicalsupportrepresentative.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
.

Hardwarediagnostics

Yourcomputersupportsthehardwarediagnosticsfunction.Thisfunctionenablesyourcomputertomonitor somehardwarecomponentsinrealtimeforpotentialissuesthatmightnotbeeasilydetectableduring normaluse.Whenthecomputerdetectsanissueorerror,thefour-digitdiagnosticdisplayonthefrontofthe computerdisplaystextandanumericalerrorcode.See“Locatingconnectors,controls,andindicatorson thefrontofyourcomputer”onpage2
Forinformationabouttheissueorerror,dothefollowing:
1.ConnecteitherofthefollowingdevicestothediagnosticUSBconnectoronthefrontofthecomputer:
•AUSBkey
•AnAndroid
See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage2.
2.Waitabout10to15secondsforthediagnosticdatatotransferfromthecomputertotheUSBdevice. Duringthedatatransfer,thefour-digitdiagnosticdisplaydisplays“FileCopy”.Whenthedatatransfer finishes,thefour-digitdiagnosticdisplaydisplays“FileCopyDone”.
TM
devicewiththeLenovoWorkstationDiagnosticsappinstalled
.
Note:DiagnosticdataisavailablefortransferthroughthediagnosticUSBconnectoronlywhentext andanumericalerrorcodeisdisplayedonthefour-digitdiagnosticdisplay.Innormalconditions,the diagnosticUSBconnectorfunctionsasastandardUSB3.0connector.
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3.DependingonwhetheryouareusingaUSBkeyoranAndroiddevice(suchasasmartphone),do oneofthefollowing:
•IfyouareusingaUSBkey,gotohttp://support.lenovo.com/workstation_diagnosticsforinformation
abouthowtoreadtheerrordataontheUSBkey.
•IfyouareusinganAndroiddevicewiththeLenovoWorkstationDiagnosticsappinstalled,openthe
applicationfordetailsabouttheerror.FormoreinformationontheLenovoWorkstationDiagnostics app,gotohttp://www.thinkworkstationsoftware.com/diags.
FormoreinformationabouthowtousethediagnosticUSBconnectoronyourcomputer, deciphertheerrorcodes,orusetheLenovoWorkstationDiagnosticsapp,goto http://www.thinkworkstationsoftware.com/diags.
Thehardwarediagnosticfunctionisenabledonyourcomputerbydefault.Todisablethefunction,do thefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage35.
2.FromtheSetupUtilityprogrammainmenu,selectAdvancedDiagnostics,andthenpressEnter.
3.SelectReal-timeDiagnosticsMonitoringandpressEnter.ThenselectDisabledandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.
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Chapter8.Recoveryinformation

Thischapterprovidesinformationabouttherecoverysolutions.Thereareavarietyofmethodstochoose fromwhenconsideringhowtorecoverfromasoftware-orhardware-relatedproblem.Somemethods varydependingonthetypeofoperatingsystemthatisinstalled.Youcanrestorethecomputersettings usingaprogramortherecoverydiscset.Formoreinformationaboutusingtherecoverydiscset,see thedocumentationthatcomeswiththediscset.
Thischaptercontainsthefollowingtopics:
“RecoveryinformationfortheWindows7operatingsystem”onpage65
“RecoveryinformationfortheWindows8.1operatingsystem”onpage70
“RecoveryinformationfortheWindows10operatingsystem”onpage71

RecoveryinformationfortheWindows7operatingsystem

TherecoveryinformationinthissectiononlyappliestothecomputersthathavetheRescueandRecovery programortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestoreiconinthe LenovoThinkVantageToolsprogramisdimmed,itindicatesthatyoumustinstalltheRescueandRecovery programmanuallybeforeenablingitsfeatures.T oinstalltheRescueandRecoveryprogram,dothefollowing:
1.ClickStartAllProgramsLenovoThinkVantageT ools,anddouble-clickEnhancedBackup andRestore.
2.Followtheinstructionsonthescreen.
3.Whentheinstallationprocessfinishes,theEnhancedBackupandRestoreiconisactivated.
Thissectioncontainsthefollowingtopics:
“Creatingandusingrecoverymedia”onpage65
“Performingbackupandrecoveryoperations”onpage66
“Creatingandusingarescuemedium”onpage68
“Reinstallingprogramsanddevicedrivers”onpage68
“Solvingrecoveryproblems”onpage70

Creatingandusingrecoverymedia

Recoverymediaenableyoutorestoretheharddiskdrivetothefactory-defaultstateandputthecomputerin anoperationalstateafterallotherrecoverymethodshavefailed.Recoverymediaareusefulifyoutransfer thecomputertoanotherarea,sellthecomputer,orrecyclethecomputer.Asaprecautionarymeasure,itis importanttocreaterecoverymediaasearlyaspossible.Thedataontherecoverymediacanbeusedfor thefollowingpurposes:
•Reinstalltheprogramsanddevicedriversonyourcomputer
•Reinstalltheoperatingsystem
•ModifythedatafilesontheharddiskdriveusingtheAdditionalFiles
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Itis recommendedthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
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Creatingrecoverymedia
Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB
storagedrives.
TocreaterecoverymediaontheWindows7operatingsystem,clickStartAllProgramsLenovo
ThinkVantageT ools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Attention:Whenyouuserecoverymediatorestoretheharddiskdrivetothefactory-defaultstate,allthe
filescurrentlyontheharddiskdrivewillbedeleted.Thesefileswillbereplacedbythefactory-defaultfiles.
TouserecoverymediaontheWindows7operatingsystem,dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootUSBstoragedrivetothecomputer,or insertthebootdiscintotheopticaldrive.
2.Turnonorrestartyourcomputer.
3.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu windowisdisplayed.
4.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
5.Followtheinstructionsonthescreentocompletetheoperation.
Note:Afterrestoringyourcomputerharddiskdrivetothefactory-defaultstate,youmighthavetoreinstall devicedriversforsomedevices.See“Reinstallingprogramsanddevicedrivers”onpage68.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincluding theoperatingsystem,datafiles,softwareprograms,andpersonalsettings.Youcanstorethebackupat thefollowinglocations:
•TheRescueandRecoveryworkspace
•Thesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer
•AnexternalUSBharddiskdriveconnectedtoyourcomputer
•Anetworkdrive
•Recordablediscs(arecordableopticaldriveisrequiredforthisoption)
Afteryouhavecompletedthebackupoperation,youcanrestorepartsorwholeofthedataonthehard diskdrive.
Performingabackupoperation
ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:
1.FromtheWindowsdesktop,clickStartAllProgramsLenovoThinkVantageT oolsEnhanced BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson thescreentocompletethebackupoperation.
Performingarecoveryoperation
Thissectionprovidesthefollowingtopics:
“PerformingarecoveryoperationfromWindows7”onpage67
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“PerformingarecoveryoperationfromtheRescueandRecoveryworkspace”onpage67
PerformingarecoveryoperationfromWindows7
ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:
1.FromtheWindowsdesktop,clickStartAllProgramsLenovoThinkVantageT oolsEnhanced BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
PerformingarecoveryoperationfromtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotectedandhiddenareaofyourharddiskdrivethat operatesindependentlyfromtheWindowsoperatingsystem.TheRescueandRecoveryworkspaceenables youtoperformrecoveryoperationsevenifyoucannotstarttheWindowsoperatingsystem.Y oucanperform thefollowingrecoveryoperationsfromtheRescueandRecoveryworkspace:
•Rescuefilesfromyourharddiskdriveorfromabackup: Youcanlocatefilesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordable media,suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourfilesorif changesweremadetothefilessinceyourlastbackupoperation.Y oualsocanrescueindividualfilesfrom aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.
•RestoreyourharddiskdrivefromaRescueandRecoverybackup: IfyouhavebackedupyourharddiskdriveusingtheRescueandRecoveryprogram,youcanrestorethe harddiskdrivefromaRescueandRecoverybackup,evenifyoucannotstarttheWindowsoperating system.
•Restoreyourharddiskdrivetothefactory-defaultstate: Youcanrestorethecompletecontentsofyourharddiskdrivetothefactory-defaultstateevenifyou cannotstarttheWindowsoperatingsystem.Ifyouhavemultiplepartitionsonyourharddiskdrive,you havetheoptiontorestoretheC:partitionandleavetheotherpartitionsintact.
Attention:YoucanrestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk drivetothefactory-defaultsettings.Duringeitherprocess,allfilesontheprimaryharddiskdrivepartition (usuallydriveC:)willbedeleted.Ifpossible,makecopiesofimportantfiles.IfyoucannotstarttheWindows operatingsystem,youcanusetherescuefilesfeatureoftheRescueandRecoveryworkspacetocopyfiles fromyourharddiskdrivetoothermedia.
ToperformarecoveryoperationfromtheRescueandRecoveryworkspace,dothefollowing:
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,pressEnter,andthenpressF11toentertheRescueandRecovery workspace.
3.IfyouhavesetaRescueandRecoverypassword,enteryourpasswordwhenprompted.TheRescue andRecoveryworkspaceopensafterashortdelay.
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage70.
4.Dooneofthefollowing:
•Torescuefilesfromyourharddiskdrive,clickRescuefilesandfollowtheinstructionsonthescreen.
•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive
tothefactory-defaultstate,clickFullRestoreandfollowtheon-screeninstructions.
Note:Afterrestoringyourcomputerharddiskdrivetothefactory-defaultstate,youmighthaveto reinstalldevicedriversforsomedevices.See“Reinstallingprogramsanddevicedrivers”onpage68
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FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Creatingandusingarescuemedium

CreaterescuemediausingdiscsorUSBstoragedrivesasearlyaspossible.Youcanusearescuemedium torecoverfromfailuresthatpreventyoufromgainingaccesstotheWindowsenvironmentortheRescue andRecoveryworkspaceonyourharddiskdrive.
Notes:
•Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperatingsystem.
•Therescuedisccanbestartedinalltypesofopticaldrives.
Creatingarescuemedium
TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStartAllProgramsLenovoThinkVantageT oolsEnhanced BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheCreateRescueMediaicon.The“CreateRescueandRecoveryMedia”windowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreate arescuemediumusingadisc,aUSBstoragedrivewithsufficientcapacity,orasecondaryinternal harddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
DependingonwhetheryouhavecreatedarescuemediumusingadiscoraUSBharddiskdrive,doone ofthefollowing:
•Ifyouhavecreatedarescuemediumusingadisc,dothefollowing:
1.Turnonorrestartyourcomputer.
2.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu windowisdisplayed.
3.Selectthedesiredopticaldriveasthefirstbootdevice.Then,inserttherescuediscintotheoptical driveandpressEnter.Therescuemediumstarts.
•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,dothefollowing:
1.ConnecttheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
2.Turnonorrestartyourcomputer.
3.Whenyouseethelogoscreen,repeatedlypressandreleasetheF12key.TheStartupDeviceMenu windowisdisplayed.
4.SelecttheUSBharddiskdriveasthefirstbootdeviceandpressEnter.Therescuemediumstarts.
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete therecoveryprocess.

Reinstallingprogramsanddevicedrivers

Thissectionprovidesthefollowingitems:
“Reinstallingpreinstalledprogramsanddevicedrivers”onpage69
“Reinstallingprogramsanddevicedriversthatarenotpreinstalled”onpage69
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Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.
Reinstallingpreinstalledprograms
ToreinstallprogramspreinstalledonyourLenovocomputer,dothefollowing:
1.Turnonthecomputer.
2.GotoC:\SWTOOLS.
3.Opentheappsfolderandlocatethesubfolderthatisnamedaftertheprogrampreinstalledonyour computer.
4.OpenthesubfolderandlocatetheEXEfile.
5.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonthecomputer.
2.GotoC:\SWTOOLS.
3.OpentheDRIVERSfolderandlocatethesubfolderthatisnamedafterthefactory-installeddevicein yourcomputer,suchasAUDIOorVIDEO.
4.Openthesubfolder.
5.Dooneofthefollowing:
•LocatetheEXEfile.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocomplete
theinstallation.
•Locatethereadmefilewiththe.txtextension.Thedevicedriverinstallationinformationisincludedin
thereadmefile.Followtheinstructionstocompletetheinstallation.
•IfthedevicesubfoldercontainsanINFfileandyouwanttoinstallthedevicedriverusingtheINFfile,
seeWindowshelpsystemfordetailedinformation.
Note:Formoreinformationaboutthelatestdevicedrivers,see“Gettingthelatestsystemupdates” onpage47.
Reinstallingprogramsanddevicedriversthatarenotpreinstalled
Yourcomputerenablesyoutoreinstallprogramsanddevicedriversthatarenotpreinstalled.
Reinstallingprogramsthatarenotpreinstalled
Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtouninstall andthenreinstallit.Reinstallingaprogramoverwritestheexistingprogramfilesandusuallyfixesany problemsthatyoumighthavehadwiththeprogram.
Touninstallaprogramfromyoursystem,refertoMicrosoftWindowshelpsystemfordetailedinformation.
Toreinstallmostcommerciallyavailableprogramsonyoursystem,refertotheMicrosoftWindowshelp systemtogetherwiththedocumentationprovidedwiththeprogram.
Reinstallingdevicedriversthatarenotpreinstalled
Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.
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Note:Reinstalldevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstalldevicedrivers onlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Solvingrecoveryproblems

Note:Ensurethatyourrescuedeviceissetasthefirstbootdeviceinthestartupdevicesequencein
theSetupUtilityprogram.See“Selectingastartupdevice”onpage38fordetailedinformationabout temporarilyorpermanentlychangingthestartupdevicesequence.FormoreinformationabouttheSetup Utilityprogram,see“UsingtheSetupUtilityprogram”onpage35.
IfyoucannotaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,dooneofthe following:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue medium”onpage68
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyoumustrestoretheharddiskdrive tothefactory-defaultsettings.See“Creatingandusingrecoverymedia”onpage65
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem inasafeplaceforfutureuse.
.
.

RecoveryinformationfortheWindows8.1operatingsystem

Thissectioncontainsthefollowingtopics:
“Refreshingyourcomputer”onpage70
“Resettingyourcomputertothefactory-defaultsettings”onpage70
“Usingtheadvancedstartupoptions”onpage71
“RecoveringyouroperatingsystemifWindows8.1failstostart”onpage71

Refreshingyourcomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram, youcanrefreshyourcomputer.
Attention:Ifyourefreshyourcomputer,theprogramspreinstalledonyourcomputerandtheprogramsthat youinstalledfromWindowsStorewillbereinstalled.However,allotherprogramswillbeuninstalled.
Torefreshyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click SettingsChangePCsettingsUpdateandrecoveryRecovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.

Resettingyourcomputertothefactory-defaultsettings

Youcanresetyourcomputertothefactory-defaultsettings.Resettingthecomputerwillreinstallthe operatingsystemandalltheprogramsthatcomewithyourcomputer.
Attention:Ifyouresetyourcomputer,allyourpersonalfilesandsettingswillbedeleted.Toavoiddataloss, makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
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2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.

Usingtheadvancedstartupoptions

AdvancedstartupoptionsenableyoutochangethestartupsettingsofyourWindowsoperatingsystem, startthecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.
Tousetheadvancedstartupoptions,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click SettingsChangePCsettingsUpdateandrecoveryRecovery.
2.IntheAdvancedstartupsection,clickRestartnowTroubleshootAdvancedoptions.
3.Restartyourcomputerfollowingtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows8.1failstostart

TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe Windows8.1operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows
8.1operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
FormoredetailsabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8.1 operatingsystem,refertothehelpinformationsystemoftheWindows8.1operatingsystem.

RecoveryinformationfortheWindows10operatingsystem

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettingsUpdate&securityRecovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickRecovery OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelbyLargeiconsorSmallicons,andthenclickFileHistory Restorepersonalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
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–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage38
.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage49.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey. –IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomer
SupportCentertoorderarecoveryUSBkey.ForalistofLenovoSupportphonenumbers,goto http://www.lenovo.com/support/phone.Ifyoucannotfindthesupporttelephonenumberforyour countryorregion,contactyourLenovoreseller.
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Chapter9.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules, systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Y oucanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read thisfirst:Importantsafetyinformation”onpagev.
Notes:
•UseonlycomputerpartsprovidedbyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour computer”onpage2 requiredconnector.Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstall anysoftwareordevicedriversthatarerequiredfortheoption.
and“Locatingconnectorsontherearofyourcomputer”onpage3toidentifythe

Removingthecomputercover

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
.
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CAUTION:
1
2
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.
Toremovethecomputercover,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removeanylockingdevicethatsecuresthecomputercover.SeeLockingthecomputercoverand AttachingaKensington-stylecablelock.
3.Pressthepit1sothatthehandle2islifted.Then,pivotthehandletotheleftasshownandpull thehandletoremovethecoverfromthechassis.
Figure9.Removingthecomputercover

Installingorreplacinganinternalstoragedrive

Dependingonyourcomputermodel,yourcomputermightcomewithoneormoreofthefollowinginternal storagedrives:
•3.5-inchharddiskdrive
•3.5-inchhybriddrive
•2.5-inchharddiskdrive
•2.5-inchsolid-statedrive
•M.2solid-statedrive
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•PCIExpresssolid-statedrive
Toinstallorreplaceaninternalstoragedrive,refertooneofthefollowingtopics:
“Installingorreplacinga3.5-inchstoragedrive”onpage75
“Installingorreplacinga2.5-inchstoragedrive”onpage80
“InstallingorreplacinganM.2solid-statedrive”onpage86
“InstallingorreplacingaPCIcard”onpage111(appliestoaPCIExpresssolid-statedrive)
Installingorreplacinga3.5-inchstoragedrive
Note:Dependingonyourcomputermodel,a3.5-inchharddiskdriveora3.5-inchhybriddrivemight
comewithyourcomputer.
Toinstallorreplacea3.5-inchstoragedrive,refertooneofthefollowingtopics:
“Installingorreplacinga3.5-inchstoragedriveinaharddiskdrivebay”onpage75
“Installingorreplacinga3.5-inchstoragedriveinanopticaldrivebay”onpage78
Installingorreplacinga3.5-inchstoragedriveinaharddiskdrivebay Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
Toinstallorreplacea3.5-inchstoragedriveinaharddiskdrivebay,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Locatetheharddiskdrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating internaldrives”onpage7.
4.Pressthepitonthecoveroftheharddiskdrivebaysothatthecoverisopened.Then,pullthecover edgeasshowntoremovetheharddiskdrivebracketfromtheharddiskdrivebay.
.
Figure10.Removingtheharddiskdrivebracket
5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
•Ifyouareinstallingastoragedrive,gotostep6.
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•Ifyouarereplacingastoragedrive,flexthesidesofthebrackettoreleasethefourpins1fromthe
1
storagedrive.Then,removethestoragedrivefromthebracket.
Figure11.Removingthestoragedrivefromthebracket
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6.Holdthestoragedrivesothattheconnectorsfacetowardstherearofthebracketandthecircuit
1
2
board2facesupward.Then,flexthesidesofthebracketandalignthefourpins1onthebracket withthecorrespondingholesinthestoragedrive.
Note:Donottouchthecircuitboard2ofthestoragedrive.
Figure12.Installingthestoragedriveintothebracket
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7.Slidethebrackettogetherwiththeinstalledstoragedriveintotheharddiskdrivebayuntilthebracket snapsintoposition.
Figure13.Installingtheharddiskdrivebracket
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Installingorreplacinga3.5-inchstoragedriveinanopticaldrivebay Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Toinstallorreplacea3.5-inchstoragedriveinanopticaldrivebay,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Removethedirectcoolingairbaffle.See“Removingandreinstallingthedirectcoolingairbaffle” onpage90.
4.Locatetheopticaldrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating internaldrives”onpage7.
5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
•Ifyouareinstallingastoragedrive,dothefollowing:
a.Pressthecliponthebottomoftheopticaldrivebaysothattheplasticcoverisejectedoutofthe
bay.Then,removethemetalstaticshieldfromthebay.
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b.Pressthetab1asshowntoopenthecoverofthefront-accessstorageenclosure.
1
1
Figure14.Openingthecoverofthefront-accessstorageenclosure
c.Openthehandlesonbothsidesoftheharddiskdrivebracket.Then,pullthebracketoutof
thefront-accessstorageenclosure.
•Ifyouarereplacingastoragedrive,dothefollowing: a.Removethefront-accessstorageenclosurefromtheopticaldrivebay.See“Removingand
installingadeviceinanopticaldrivebay”onpage92
.
b.Pressthetab1asshowntoopenthecoverofthefront-accessstorageenclosure.
Figure15.Openingthecoverofthefront-accessstorageenclosure
c.Openthehandlesonbothsidesoftheharddiskdrivebracket.Then,pullthebracketwiththe
storagedriveoutofthefront-accessstorageenclosure.
d.Removethestoragedrivefromthebracket.Seestep5onpage75.
6.Installthenewstoragedriveintothestoragedrivebracket.Seestep6onpage77.
7.Notetheorientationoftheconnectoronthestoragedriveandyoumightneedtoturnoverthebracket. Then,slidethebracketwiththenewstoragedriveintothefront-accessstorageenclosureuntilitsnaps intoposition.
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8.Closethehandlesonbothsidesoftheharddiskdrivebracket.Then,pivotthecoverofthefront-access storageenclosureinwardasshownuntilitsnapsintoposition.
Figure16.Closingthecoverofthefront-accessstorageenclosure
9.Installthefront-accessstorageenclosureintotheopticaldrivebay.See“Removingandinstallinga deviceinanopticaldrivebay”onpage92.
10.Reinstallthedirectcoolingairbaffle.See“Removingandreinstallingthedirectcoolingairbaffle” onpage90.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Installingorreplacinga2.5-inchstoragedrive
Note:Dependingyourcomputermodel,a2.5-inchharddiskdriveora2.5-inchsolid-statedrivemight
comewithyourcomputer.
Toinstallorreplacea2.5-inchstoragedrive,refertooneofthefollowingtopics:
“Installingorreplacinga2.5-inchstoragedriveinaharddiskdrivebay”onpage80
“Installingorreplacinga2.5-inchstoragedrivewithaconverterinaharddiskdrivebay”onpage82
“Installingorreplacinga2.5-inchstoragedriveinanopticaldrivebay”onpage85
Installingorreplacinga2.5-inchstoragedriveinaharddiskdrivebay Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
Toinstallorreplacea2.5-inchstoragedriveinaharddiskdrivebay,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Locatetheharddiskdrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating internaldrives”onpage7.
4.Removethestoragedrivebracketfromtheharddiskdrivebay.Seestep4onpage75.
.
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5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
1
•Ifyouareinstallingastoragedrive,gotostep6.
•Ifyouarereplacingastoragedrive,flexthesidesofthebrackettoreleasethefourpins storagedrive.Then,removethestoragedrivefromthebracket.
1fromthe
Figure17.Removingthestoragedrivefromthebracket
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6.Keeptheconnectoronthestoragedriveontherightasshown.Then,flexthesidesofthebracketand
1
alignthefourpins1onthebottomofthebracketwiththecorrespondingholesinthestoragedrive.
Note:Donottouchthecircuitboard(ifaccessible)ofthe2.5-inchstoragedrive.
Figure18.Installingthestoragedriveintothebracket
7.Installthebracketwiththenewstoragedriveintotheharddiskdrivebay.Seestep7onpage78.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Installingorreplacinga2.5-inchstoragedrivewithaconverterinaharddiskdrivebay Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Toinstallorreplacea2.5-inchstoragedrivewitha2.5-inchto3.5-inchconverterinaharddiskdrivebay, dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Locatetheharddiskdrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating internaldrives”onpage7
.
4.Removethestoragedrivebracketfromtheharddiskdrivebay.Seestep4onpage75.
5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
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•Ifyouareinstallingastoragedrive,pivottab1onthemetaladapterupward.Then,pushtheadapter
1
2
1
2
totherearoftheconverterasshownuntilthefourtabsontheadapterareslideintothefournotches
2.Pivottheadapterasshowntoremoveitfromtheconverter.
Figure19.Removingtheadapterfromtheconverter
•Ifyouarereplacingastoragedrive,dothefollowing: a.Removetheconverterfromthebracket.Seestep5onpage75. b.Pivottab1onthemetaladapterupwardandpushtheadaptertotherearoftheconverteras
shownuntilthefourtabsontheadapterareslideintothenotches2.Then,pivottheadapteras showntoremoveitwiththestoragedrivefromtheconverter.
Figure20.Removingtheadapterfromtheconverter
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c.Flexthesidesoftheadaptertoreleasethefourpins1fromthestoragedrive.Then,remove
1
1
thestoragedrivefromtheadapter.
Figure21.Removingthestoragedrivefromtheadapter
6.Notetheorientationoftheconnectoronthenewstoragedrive.Then,flexthesidesoftheadapterand alignthefourpins1withthecorrespondingholesinthestoragedrive.
Note:Donottouchthecircuitboard(ifaccessible)ofthe2.5-inchstoragedrive.
Figure22.Installingthestoragedriveintotheadapter
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7.Alignthefourtabsontheadapterwiththecorrespondingnotches1intheconverter.Then,slide
1
2
thestoragedriveasshownuntilthetab2snapsintoposition.Theadapterwiththestoragedriveis installedintotheconverter.
Figure23.Installingtheadapterintotheconverter
8.Installtheconverterwiththenewstoragedriveintothebracketandthebracketintotheharddiskdrive bay.Seestep6onpage77andstep7onpage78.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
Installingorreplacinga2.5-inchstoragedriveinanopticaldrivebay Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
Toinstallorreplacea2.5-inchstoragedriveinanopticaldrivebay,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Removethedirectcoolingairbaffle.See“Removingandreinstallingthedirectcoolingairbaffle” onpage90.
4.Locatetheopticaldrivebayinwhichyouwanttoinstallorreplaceastoragedrive.See“Locating internaldrives”onpage7
.
5.Dependingonwhetheryouareinstallingorreplacingastoragedrive,dooneofthefollowing:
•Ifyouareinstallingastoragedrive,dothefollowing:
a.Pressthecliponthebottomoftheopticaldrivebaysothattheplasticcoverisejectedoutofthe
bay.Then,removethemetalstaticshieldinthebay. b.Openthecoverofthefront-accessstorageenclosure.Seestepb.onpage79. c.Openthehandlesonbothsidesoftheharddiskdrivebracket.Then,pullthebracketoutof
thefront-accessstorageenclosure.
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•Ifyouarereplacingastoragedrive,dothefollowing: a.Removethefront-accessstorageenclosurefromtheopticaldrivebay.See“Removingand
installingadeviceinanopticaldrivebay”onpage92. b.Openthecoverofthefront-accessstorageenclosure.Seestepb.onpage79. c.Openthehandlesonbothsidesoftheharddiskdrivebracket.Then,pullthebracketwiththe
storagedriveoutofthefront-accessstorageenclosure. d.Removethestoragedrivefromthebracket.Seestep5onpage81.
6.Installthenewstoragedriveintothestoragedrivebracket.Seestep6onpage82.
7.Notetheorientationoftheconnectoronthestoragedriveandyoumightneedtoturnoverthebracket. Then,slidethebracketwiththenewstoragedriveintothefront-accessstorageenclosureuntilitsnaps intoposition.
8.Closethehandlesonbothsidesoftheharddiskdrivebracket.Then,closethecoverofthefront-access storageenclosure.Seestep8onpage80.
9.Installthefront-accessstorageenclosureintotheopticaldrivebay.See“Removingandinstallinga deviceinanopticaldrivebay”onpage92.
10.Reinstallthedirectcoolingairbaffle.See“Removingandreinstallingthedirectcoolingairbaffle” onpage90.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140
.
InstallingorreplacinganM.2solid-statedrive
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev.
ToinstallorreplaceanM.2solid-statedrive,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Laythecomputeronitssideforeasieraccesstotheflexadapterslots.
4.Locatetheflexadapterslots.See“Locatingpartsonthesystemboard”onpage5.
Note:Ifyourcomputerisnotinstalledwithaflexadapter,ensureyouinstallflexadaptersintotheflex adapterslot1first,andthentheflexadapterslot2.
5.Intheflexadapterslotsorthenewflexadapterpackage,locatetheflexadapterwithtwoM.2slots onwhichyouwanttoinstallorreplaceanM.2solid-statedrive.
6.DependingonwhetheryouareinstallingorreplacinganM.2solid-statedrive,dooneofthefollowing:
•IfyouareinstallinganM.2solid-statedrive,dothefollowing:
a.Removetheflexadapterifitisinstalledinaflexadapterslot.See“Installingorreplacinga
flexadapter”onpage108.
b.LocatetheM.2slotintowhichyouwanttoinstallanM.2solid-statedriveontheflexadapter.
Note:Iftheflexadapterisnew,ensurethatyouinstallM.2solid-statedrivesinthenumerical orderprintedontheflexadapter(SLOT1andSLOT2).
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c.RemovethescrewthatisalignedwiththeM.2slot.
1
2
3
Figure24.RemovingthescrewthatisalignedwiththeM.2slot
•IfyouarereplacinganM.2solid-statedrive,dothefollowing: a.Removetheflexadapter.See“Installingorreplacingaflexadapter”onpage108. b.LocatetheM.2solid-statedrivethatyouwanttoreplace. c.RemovethescrewthatsecurestheM.2solid-statedrive.Then,gentlypullthesolid-statedrive
outoftheM.2slot.
Figure25.RemovingtheM.2solid-statedrive
7.ToinstallanewM.2solid-statedrive,alignthenotch1onthenewM.2solid-statedrivewiththeslot key
2intheM.2slot.Then,insertthesolid-statedriveintoanM.2slotuntilitissecuredtightlysothat
thenotch3isalignedwiththecorrespondingscrewholeintheflexadapter.Installthescrewto securethesolid-statedrive.
Note:Ensurethatthesidewiththecircuitboardisupward.Donottouchthecircuitboardofthe M.2solid-statedrive.
Figure26.InstallingtheM.2solid-statedrive
8.Installtheflexadapterintotheflexadapterslot.See“Installingorreplacingaflexadapter”onpage108.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
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•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage140.
1

Replacingthecoverpresenceswitch(intrusionswitch)

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpagev
Toreplacethecoverpresenceswitch(alsoknownasintrusionswitch),dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage73.
3.Laythecomputeronitssideforeasieraccesstothecoverpresenceswitchbracket.
4.Locatethecoverpresenceswitchbracket.See“Locatingcomponents”onpage4.
5.Notetheroutingofthecoverpresenceswitchcable,andthendisconnectthecoverpresenceswitch cablefromthesystemboard.See“Locatingpartsonthesystemboard”onpage5.
6.Pivotthetab1onthecoverpresenceswitchbrackettotheleftasshown.Then,removethebracket togetherwiththecoverpresenceswitchfromthechassis.
.
Figure27.Removingthecoverpresenceswitchbracket
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