Lenovo ThinkPad 13 2nd Gen Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, id, it, ko, nb, nl, pl, pt, ro, ru, sk, sl, sr, sv, th, tr, uk, zc, zh]

132ndGenandS22ndGenHardware
MaintenanceManual

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage89.

SecondEdition(June2017)

©CopyrightLenovo2016,2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............1

Safetyinspectionguide............2

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Chapter2.Importantservice

information..............19

StrategyforreplacingFRUs.........19

Strategyforreplacingaharddiskdrive,a

hybriddrive,orasolid-statedrive.....19

Importantnoticeforreplacingasystem

board................20

Howtouseerrormessage........20

StrategyforreplacingFRUsforCTO,specialbid

model,andstandardmodels.........20

Productdefinition............20

FRUidentification............20

Chapter3.Generalcheckout.....23

Whattodofirst..............23

Checkoutguide..............24

LenovoSolutionCenter.........24

Quicktestprograms...........24

UEFIdiagnosticprogram.........25

Bootablediagnosticprograms.......26

Powersystemcheckout...........26

Checkingtheacpoweradapter......27

Checkingthebuilt-inbatteryandoperational

charging...............27

Checkingthecoin-cellbattery.......28

Chapter4.Relatedservice

information..............29

Restoringthefactorycontentsbyusingthe

RecoveryDiscSet.............29

RecoveryoverviewfortheWindows10operating

system..................30

Resettingyourcomputer.........30

Usingadvancedstartupoptions......30

RecoveringyouroperatingsystemifWindows

10failstostart.............31

CreatingandusingarecoveryUSBdrive..31

Passwords................32

Power-onpassword...........32

Harddiskpassword...........32

Supervisorpassword..........32

Howtoremovethepower-onpassword...33
Howtoremovetheharddiskpassword...33

Powermanagement............34

Screenblankmode(fortheWindows7

operatingsystemonly)..........34

Sleepmode..............34

Hibernationmode...........34

Symptom-to-FRUindex...........35

Numericerrorcodes..........36

Errormessages............37

Beeperrors..............37

No-beepsymptoms...........38

LCD-relatedsymptoms.........38

Intermittentproblems..........39

Undeterminedproblems.........39

Chapter5.Statusindicators.....41

Chapter6.Functionkeys.......43

Chapter7.Locations.........45

Locatingcomputercontrols,connectors,and

indicators.................45

Frontview...............45

Left-sideview.............46

Bottomview..............46

LocatingFRUsandCRUs..........47

MajorFRUs..............48

LCDFRUs..............50

Connectorandcableguide........51

LookingupFRUinformation.........54

Chapter8.FRUreplacement

notices................55

Screwnotices...............55

Retainingserialnumbers...........56

Restoringtheserialnumberofthesystem

unit.................56

RetainingtheUUID...........57

Chapter9.Removingorreplacinga

FRU..................59

Generalguidelines.............59

Beforeservicingthecomputer........60

Disablingthebuilt-inbattery.......60

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1010Basecoverassembly..........60

1020Keyboard..............62

1030M.2solid-statedrive..........67

1040Memorymodule............68

1050WirelessLANcard...........69

1060Coin-cellbattery............70

1070Batterypack.............70

1080Fingerprintreadercard.........71

1090Speakerassembly...........73

1110Mediacardreaderandcableformediacard

reader..................74

1120ThinkPad-logo-LEDcard........75

1130USBsupportbracket/OneLink+bracket..75

1140Thermalfanassembly.........77

1150Systemboard.............78

1160LCDunit...............80

1170keyboardbezelassembly........82

1180acpowercard............83

2010LCDbezelassembly..........83

2020LCDmodule.............84

2030Hingekit...............85

2040Integratedcameraandmicrophonecombo

card..................87

2050WirelessLANantennaassembly.....87

2060LCDcableassemblyandLCDrearcover

assembly.................88

AppendixA.Notices..........89

Electronicemissionsnotices.........90

Trademarks................90

AppendixB.Abbreviationtable....91

ii132ndGenandS22ndGenHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPad132ndGenand
ThinkPadS22ndGen

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad
products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”
onpage1andChapter2“Importantserviceinformation”onpage19.

Machinetype(MT):20J1,20J2,20J3

®

products.

©CopyrightLenovo2016,2017

iii

iv132ndGenandS22ndGenHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea
ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage1

•“Safetyinspectionguide”onpage2

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

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1

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
ungroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Partssimilartothoselistedabove
Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

2132ndGenandS22ndGenHardwareMaintenanceManual

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespecifiedforyourcomputer.Goto:

http://www.lenovo.com/serviceparts-lookup

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon- ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

Chapter1.Safetyinformation3

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

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18132ndGenandS22ndGenHardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterintroducesfollowingimportantserviceinformationthatappliestoallmachinetypessupported
bythismanual:

•“StrategyforreplacingFRUs”onpage19
–“Strategyforreplacingaharddiskdrive,ahybriddrive,orasolid-statedrive”onpage19
–“Importantnoticeforreplacingasystemboard”onpage20
–“Howtouseerrormessage”onpage20

•“StrategyforreplacingFRUsforCTO,specialbidmodel,andstandardmodels”onpage20
–“Productdefinition”onpage20
–“FRUidentification”onpage20

Important:

•AdvisecustomerstocontacttheLenovo
obtainingorinstallinganysoftwarefixes,drivers,andUEFIBIOSdownloads.Telephonenumbersfor
LenovoSupportareavailableat:http://www.lenovo.com/support/phone

•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo
authorizedservicetechniciansareavailableinthefollowingsupportsite:
http://www.lenovoservicetraining.com/ion/

®

CustomerSupportCenteriftheyneedanyassistancein

StrategyforreplacingFRUs

Beforereplacingparts:

Ensurethatallsoftwarefixes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacinganyFRUs
listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore
completingtheserviceaction.

Todownloadsoftwarefixes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDriversand
followtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe
originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.

Strategyforreplacingaharddiskdrive,ahybriddrive,orasolid-state drive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive,ahybriddrive,asolid-statedrive.
Thiswillcauseallcustomerdataonthedrivetobelost.Besurethatthecustomerhasacurrentbackupof
thedatabeforedoingthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be
extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.

©CopyrightLenovo2016,2017

19

Attention:EnsurethatyoupartitionthemSATAsolid-statedriveafterinstallingitonthecomputeryouare

servicing.Otherwise,themSATAsolid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowto
partitionanmSAT Asolid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththefirsterrorcode.Whatevercausesthefirsterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,specialbidmodel,andstandard models

ThistopicprovidesinformationaboutthemodeltypesandFRUidentification.

Productdefinition

Thistopicintroducesdifferentmodeltypesandhowtoidentifyeachtype.

DynamicConfigureT oOrder(CTO)

ThismodelprovidestheabilityforacustomertoconfigureaLenovosolutionfromawebsite,andhavethis
configurationsenttofulfillment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland
eSupportwillloadtheseproductsasthe4-characterMT,4-charactermodeland2-charactercountrycode.
Themodelis“CTO1”andthedefaultcountrycodeis“WW”(example:20AACTO1WW).

Specialbidmodel

ThismodelisauniqueconfigurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique
MTMconsistsofa4-characterMT ,a4-charactermodel,andanumeric2-charactercountrycodeisprovided
tothecustomertoplaceorders(example:20AA000955).Thecountrycodeassignedisnumericanddoes
notdesignateaspecificcountryorregion.ThecustommodelfactsheetfortheMTMindicateswhichcountry
thespecialbidMTMissetupfor.Specialbidofferingisnotgenerallyannounced.

Standardmodel

Standardmodels(fixedconfiguration)areannouncedandofferedtoallcustomers.TheMTMportionofthe
machinelabelconsistsofa4-characterMT,a4-charactermodel,andanalphabetic2-charactercountry
code.Thecountrycodeassignedisalphabeticandrepresentsadesignatedcountryorregion(example:
20AA0009UK).

FRUidentification

UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforaproductatan
MT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard,liquidcrystaldisplay
(LCD),andmemorymodule.

20132ndGenandS22ndGenHardwareMaintenanceManual

ToidentifythemajorFRUsforaproduct,dothefollowing:

1.Goto
http://www.lenovo.com/support.

2.ClickWarranty&Services.

3.ClickCheckWarrantyStatus.

4.OntheWarrantyStatusLookuppage,clickPartsLookup.

5.Typeyourmachinetypeandserialnumber,andthenclickSubmit.

eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.

TogetthegeneralFRUlistforaproduct,dothefollowing:

1.Goto
http://www.lenovo.com/support.

2.ClickParts&Accessories.

3.Followtheinstructionsonthescreentoselectproduct.

4.ClickProductandPartsDetail.

5.OnthePRODUCTANDPARTSDETAILpage,clickPartsDetailtabtoviewtheFRUlist.

Note:TheFRUlistisagenerallistofcomponentsanddoesnotcontainspecificmodelinformation.

Chapter2.Importantserviceinformation21

22132ndGenandS22ndGenHardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterintroducesfollowinginformation:

•“Whattodofirst”onpage23

•“Checkoutguide”onpage24
–“LenovoSolutionCenter”onpage24
–“Quicktestprograms”onpage24
–“UEFIdiagnosticprogram”onpage25
–“Bootablediagnosticprograms”onpage26

•“Powersystemcheckout”onpage26

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertifiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedusenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Thesequence
ofthedrivesinthecomputerthatyouareservicingmighthavebeenaltered.Ifyouselectanincorrect
drive,dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,ensure
thatthemodelofthemachineandtheFRUpartnumberarecorrectbyreferringtothewebsite:
http://www.lenovo.com/serviceparts-lookup

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur
foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,
electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou
suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do
notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodofirst

WhenyoureturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformorparts
returnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage
wascausedbymisuse,accident,modification,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty
andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.

©CopyrightLenovo2016,2017

23

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCcardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacpoweradapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodification.

•CheckforobviousdamagetoanM.2solid-statedrive.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook
computers.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon- ThinkPadproducts,
prototypecards,ormodifiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.T rytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.

TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙Lenovo-
SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem
oftheprogram.

Quicktestprograms

Runthefollowingquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthe
computerdoesnothavetheLenovoSolutionCenterprograminstalled.

Lenovoprovidesthefollowingquicktestprograms:

•LenovoHardDriveQuickTest

•LenovoMemoryQuickTest

•LenovoWirelessQuickTest

•LenovoPCIExpressQuickTest

24132ndGenandS22ndGenHardwareMaintenanceManual

•LenovoRAIDQuickTest

•LenovoMotherboardBusQuickTest

Thequicktestprogramsareapplicableonthefollowingoperatingsystems:

•Microsoft

®

Windows

®

10

•MicrosoftWindows8.1

•MicrosoftWindows8

•MicrosoftWindows7

•MicrosoftWindowsServer

®

2003

•MicrosoftWindowsServer2008

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions
ontheWebsite.

Torunatestusingquicktestprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagdirectory.

2.Double-clickthegui_lsc_lite.exefile.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selectthetesttobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information
messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand
internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage
devices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage26,
andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage35
forerrorcodedescriptionsandtroubleshootinghints.

2.Whenthelogoscreenisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe
UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram

TestsTools

CPU-QuicktestSystemInformation

CPU-Extendedtest

LCDtestGenerateconfigurationfile

Memory-Quicktest

Memory-Extendedtest

MotherboardtestExitapplication

Executefromconfigurationfile

Chapter3.Generalcheckout25

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram(continued)

TestsTools

PCI-etest

Storagetest

RunAll

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada
bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable
youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover
theinternalstoragedevices.Tousethebootablediagnosticprograms,youcancreateabootablediagnostic
mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage
26,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on
page35

3.Whenthelogoscreenisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu
windowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe
launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage
26,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on
page35

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu
windowopens,releasetheF12key.

5.UsethearrowkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram
willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

forerrorcodedescriptionsandtroubleshootinghints.

forerrorcodedescriptionsandtroubleshootinghints.

Powersystemcheckout

Toverifyapowersymptom,dothefollowing:

1.Turnoffthecomputer.

2.Connecttheacpoweradapter.

26132ndGenandS22ndGenHardwareMaintenanceManual

3.Turnonthecomputer.Ifthecomputercanbeturnedon,itmeansthateitherthebatterypackortheac

(20V)

1

3

2

poweradapterisfunctional.

4.Insertastraightenedpaperclipintotheemergencyresetholetoresetthecomputer.Ifthecomputeris
stillpoweredon,itmeansthattheacpoweradapterisfunctional.

5.Turnoffthecomputer.

6.Disconnecttheacpoweradapterandturnonthecomputer.Ifthecomputercanbeturnedon,it
meansthatthebatterypackisfunctional.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage27

•“Checkingthebuilt-inbatteryandoperationalcharging”onpage27

•“Checkingthecoin-cellbattery”onpage28

Checkingtheacpoweradapter

Youareherebecausethecomputerfailsonlywhentheacpoweradapterisused.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe
dockingstationortheportreplicator.

•Ifthesystemstatusindicatordoesnotblinkthreetimeswhenanacpowersourceisconnected,check
thepowercordoftheacpoweradapterforcorrectcontinuityandinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingthebuilt-inbatteryandoperational
charging”onpage27

Tochecktheacpoweradapter,dothefollowing:

1.Unplugtheacpoweradaptercablefromthecomputer.

2.Measuretheoutputvoltageattheplugoftheacpoweradaptercable.Seethefollowingillustration:

.

Pin

1+20

20

3

Voltage(Vdc)

Ground

Note:Outputvoltageofpin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacpoweradapter.

4.Ifthevoltageisacceptable,replacethesystemboard.

Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.

Checkingthebuilt-inbatteryandoperationalcharging

Thiscomputersupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedby
Lenovooranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesigned
forothersystems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemsisinstalled,the
systemwillnotcharge.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

ThebatterystatusiconintheWindowsnotificationareadisplaysthepercentageoftheremainingbattery
power.

Chapter3.Generalcheckout27

Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.

Tocheckwhetherthebatterychargesproperlyduringoperation,dothefollowing:

1.Dischargethebatteryuntiltheremainedbatterypowerislessthan50%.

2.Connectthecomputertoacpowertochargethebattery.IfthebatterystatusiconintheWindows
notificationareaindicatesthatthebatteryisnotcharging,removethebatteryandletitreturntoroom
temperature.

3.Reinstallthebattery.Ifthebatteryisstillnotcharging,replacethebatterypack.

4.Checkthebatterystatusiconagain.Ifthesameerrorstillexists,replacethesystemboard.

Checkingthecoin-cellbattery

Tocheckthecoin-cellbattery,dothefollowing:

1.Disconnectthebatteryconnector.See“Disablingthebuilt-inbattery”onpage60.

2.Removethecoin-cellbattery.See“1060Coin-cellbattery”onpage70.

3.Measurethevoltageofthecoin-cellbattery.Seethefollowingillustration.

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethecoin-cellbattery.

•Ifthecoin-cellbatterydischargesquicklyafterreplacement,replacethesystemboard.

28132ndGenandS22ndGenHardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingtheRecoveryDiscSet”onpage29

•“RecoveryoverviewfortheWindows10operatingsystem”onpage30

•“Passwords”onpage32

•“Powermanagement”onpage34

•“Symptom-to-FRUindex”onpage35

ServiceWebsite:Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecome
available,theywillbepostedonhttp://www.lenovo.com/support

RestoringthefactorycontentsbyusingtheRecoveryDiscSet

Whenthemainstoragedriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew
drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatthecustomercanrestorethecomputertothe
factorydefaultsettingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationabout
whichdiscstoorder,gotohttp://www.lenovo.com/serviceparts-lookup.

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.The
RecoveryDiscSetmightconsistoftheuserinstructionsandthefollowingsetofDVDstorestorethe
computertotheoriginalfactoryconfiguration.

•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoftWindowsoperatingsystem.
Usethisdisctostarttherecoveryprocess.

•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled
applicationsanddriversonthecomputer.

•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat
waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.

Notes:

•YoumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonalfilesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.

TorestorethecomputertotheoriginalfactoryconfigurationusingtheRecoveryDiscSet,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.
Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivethefirststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orwhenyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheThinkPadSetupprogramconfigurationchanges.Followtheinstructionsonthe
screentobegintherecoveryprocess.

©CopyrightLenovo2016,2017

29

4.SelectyourlanguageandclickNext.

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand
conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe
instructionsonthescreen.

6.ClickYesinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe
processofrecoveringapplicationsanddrivers.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe
instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave
changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

RecoveryoverviewfortheWindows10operatingsystem

TheWindowsrecoveryprogramsenableyoutoresetyourcomputeroruseadvancedstartupoptions.

ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.StoretherecoveryUSBdrive
asabackuporreplacementfortheWindowsrecoveryprograms.

Formoreinformation,see“CreatingandusingarecoveryUSBdrive”onpage31

.

Resettingyourcomputer

Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.

Toresetyourcomputer,dothefollowing:

Note:Thegraphicaluserinterface(GUI)itemsoftheoperatingsystemmightchangewithoutnotice.

1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall

programs,andthenclickSettings➙Update&security➙Recovery.

2.IntheResetthisPCsection,clickGetstarted.

3.Followtheinstructionsonthescreentoresetyourcomputer.

Usingadvancedstartupoptions

Withadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethestartup
settingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.

Touseadvancedstartupoptions,dothefollowing:

Note:TheGUIitemsoftheoperatingsystemmightchangewithoutnotice.

30132ndGenandS22ndGenHardwareMaintenanceManual

1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall

programs,andthenclickSettings➙Update&security➙Recovery.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows10failstostart

TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows10operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe
Windows10operatingsystemfailstostart.

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

CreatingandusingarecoveryUSBdrive

YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.

CreatingarecoveryUSBdrive

TheUSBdrivethatyouusetocreatetherecoveryUSBdrivemustbeatleast16GBofstorage.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.

Attention:ThecreationprocessdeletesanythingstoredontheUSBdrive.T oavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.

TocreatearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.

1.ConnectaproperUSBdrive(atleast16GBofstorage).

2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.

3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.IntheRecoveryDrivewindow,followtheon-screeninstructionstocreatearecoveryUSBdrive.

UsingtherecoveryUSBdrive

Ifyoucannotstartyourcomputer,usetherecoveryUSBdrivetorecoveryourcomputer.

TousearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.ConnecttherecoveryUSBdrivetothecomputer.

2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12
key.TheBootMenuwindowopens.

3.SelecttherecoveryUSBdriveasthebootdevice.

4.Selectapreferredkeyboardlayout.

5.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.

6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.

Chapter4.Relatedserviceinformation31

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadnotebookcomputer:thepower-onpassword,
theharddiskpassword,andthesupervisorpassword.

Ifanyofthesepasswordshasbeenset,apromptforitwillbedisplayedonthescreenwheneverthe
computeristurnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:Ifonlyasupervisorpasswordisset,thepasswordpromptwillnotbedisplayedwhentheoperating
systemisstarted.

Power-onpassword

Apower-onpasswordprotectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbestarted.Forinstructionsonhowtoremove
thepower-onpassword,see“Howtoremovethepower-onpassword”onpage33

.

Harddiskpassword

Therearetwokindsofharddiskpasswords:

•Userharddiskpassword-fortheuser

•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk
eveniftheuserhaschangedtheuserharddiskpassword

Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User
moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The
systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword
hasbeenset.Ifithas,itcanbeusedforaccesstotheinternalstoragedrive.Ifnomasterharddiskpassword
isavailable,neitherLenovonorLenovoauthorizedservicetechniciansprovideanyservicestoreseteither
theuserorthemasterharddiskpassword,ortorecoverdatafromtheinternalstoragedrive.Theinternal
storagedrivecanbereplacedforascheduledfee.

Forhowtoremovetheharddiskpassword,see“Howtoremovetheharddiskpassword”onpage33

.

Supervisorpassword

ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Itprovides
thefollowingsecurityfeatures:

•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.Unauthorizeduserscannotchangemostofthesystemconfigurationoptionsinthe
ThinkPadSetupprogramwithoutthepassword.

•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.

•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.

Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice
technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor
ascheduledfee.

32132ndGenandS22ndGenHardwareMaintenanceManual

Howtoremovethepower-onpassword

Toremoveapower-onpassword,dothefollowing:

Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:

1.Turnoffthecomputer.

2.Removethebatterypack.Forinstructionsonhowtoremovethebatterypack,see“1070Battery
pack”onpage70.

3.Removethecoin-cellbattery.Forinstructionsonhowtoremovethecoin-cellbattery,see“1060
Coin-cellbattery”onpage70.Waitforafewseconds.

4.Reinstallthecoin-cellbattery.Forinstructionsonhowtoinstallthecoin-cellbattery,see“1060Coin-cell
battery”onpage70.

5.Reinstallthebatterypack.Forinstructionsonhowtoinstallthebatterypack,see“1070Batterypack”
onpage70.

6.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes
notappear.Thepower-onpasswordhasbeenremoved.

Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove
thepower-onpassword:

1.Turnonthecomputer.

2.Whenthelogoscreencomesup,immediatelypressF1.

3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.

4.SelectSecurity.

5.SelectPassword.

6.SelectPower-OnPassword.

7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordfield.ThenleavetheEnter
NewPasswordfieldblank,andpressEntertwice.

8.IntheChangeshavebeensavedwindow,pressEnter.

9.PressF10tosavechangesandexittheThinkPadSetupprogram.

Howtoremovetheharddiskpassword

Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe

madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide
anyservicestoresettheuserharddiskpasswordsortorecoverdatafromtheharddiskdrive.T oputthe
systembacktooperationalstatus,theonlyLenovoandLenovo-authorizedservicesolutionwouldbeto
replacetheharddiskdrive,hybriddrive,orsolid-statedrivewithascheduledfee.

Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandmaster
harddiskpasswordareknown,dothefollowing:

1.Turnonthecomputer.

2.Whenthelogoscreencomesup,immediatelypressF1toentertheThinkPadSetupprogram.

3.SelectSecurity.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterharddiskpassword.

7.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfield.ThenleavetheEnter
NewPasswordfieldblank,andpressEntertwice.

8.PressF10.

Chapter4.Relatedserviceinformation33

9.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe
masterharddiskpasswordhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep,
andhibernation.

Screenblankmode(fortheWindows7operatingsystemonly)

Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,dothefollowing:

1.Right-clickthebatterygaugeonthetaskbar.

2.SelectPoweroffdisplay.

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleepmode

Whenthecomputerenterssleepmode,thefollowingeventsoccurinadditiontowhatoccursinscreen
blankmode:

•TheLCDispoweredoff.

•Theinternalstoragedriveispoweredoff.

•Themicroprocessorstops.

Toputyourcomputerintosleepmode,dothefollowing:

•ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.ClickSleep
fromthemenudisplayed.

•ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.

Incertaincircumstances,thecomputergoesintosleepmodeautomatically:

•Afteraperiodofinactivityspecifiedinpowerplansettings

•Whenthebatterypowerislow

Tocausethecomputertoreturnfromsleepmodeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•Turnonthepowerbutton.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleepmodeandresumes
operation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleepmode.Waitafew
secondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheinternalstoragedrive.

34132ndGenandS22ndGenHardwareMaintenanceManual

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstationortheport
replicator,donotundockitbeforeresumingnormaloperation.Ifyoudoundockitandthentrytoresume
normaloperation,youwillgetanerrormessage,andyouwillhavetorestartthesystem.

Ifyouhavedefinedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation
mode,performthataction.

•Closingthelid.

•Pressingthepowerbutton.

Also,thecomputergoesintohibernationmodeautomaticallyafteraperiodofinactivityspecifiedinpower
plansettings.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The
hibernationfileinthebootrecordontheinternalstoragedriveisread,andsystemstatusisrestoredfromthe
internalstoragedrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage36

•“Errormessages”onpage37

•“Beepsymptoms”onpage

•“No-beepsymptoms”onpage38

•“LCD-relatedsymptoms”onpage38

•“Intermittentproblems”onpage39

•“Undeterminedproblems”onpage39

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost
likelycauseislistedfirst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor
action,insequence. ”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe
computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage39

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadnotebookcomputers,seethe
manualforthatdevice.

.

Chapter4.Relatedserviceinformation35

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror

0177

BadSVPdata,stopPOSTtask—Checksumofthe
supervisorpasswordintheEEPROMisnotcorrect.

0183

BadCRCofSecuritySettingsinEFIVariable.Enterthe
ThinkPadSetupprogram.–ThechecksumoftheSecurity
settingsintheEFIVariableisnotcorrect.

0187

EAIAdataaccesserror

0188

InvalidRFIDSerializationInformationArea.

0189

InvalidRFIDConfigurationInformationArea.

0190

Criticallow-batteryerror

0191

SystemSecurity—InvalidRemoteChangerequested.

0199

SystemSecurity—Securitypasswordretrycount
exceeded.

0271

Real-TimeClockError.CheckDateandTimesettings.

1802

Unauthorizednetworkcardispluggedin—Poweroffand
removethenetworkcard.

1820

Morethanoneexternalfingerprintreaderareattached.
Poweroffandremoveallbutthereaderthatyousetup
withinyourmainoperatingsystem.

2200

MachineTypeandSerialNumberareinvalid.

2201

MachineUUIDisinvalid

FRUoraction,insequence

Replacethesystemboard.

1.RuntheThinkPadSetupprogram.Thesettings
willbecorrectedautomatically.Thensavethe
currentsettingsbypressingF10.

2.Replacethesystemboard.

Replacethesystemboard.

Replacethesystemboard.

Replacethesystemboard.

1.Chargethebatterypack.

2.Replacethebatterypack.

1.RuntheThinkPadSetupprogram,andthensave

currentsettingbypressingF10.

2.Replacethesystemboard.

1.RuntheThinkPadSetupprogram.Theretrycount

willbereset.Thensavethecurrentsettingsby
pressingF10.

2.Replacethesystemboard.

1.RunThinkPadSetuptoresetthetimeanddate

2.Replacethecoin-cellbatteryandrunThinkPadSetup
toresetthetimeanddate.

1.Removenetworkcard.

2.Replacethesystemboard.

Removeallbutthereaderthatyousetupforthe
authentication.

Replacethesystemboard.

Replacethesystemboard.

36132ndGenandS22ndGenHardwareMaintenanceManual

Errormessages

Table3.Errormessages

Symptomorerror

Fanerror.1.Replacethefan.

Thermalsensingerror.Replacethesystemboard.

Thissystemdoesnotsupportbatteriesthatarenot
genuineLenovo-madeorauthorized.Thesystemwill
continuetoboot,butmaynotchargeunauthorized
batteries.
Attention:Lenovohasnoresponsibilityforthe
performanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingout
oftheiruse.

FRUoraction,insequence

2.Applythermalgrease.

3.Replacethesystemboard.

Replacethebattery.

Beeperrors

LenovoSmartBeeptechnologyenablesyoutodecodebeeperrorswithyoursmartphonewhenablack
screenoccurswithbeepsfromyourcomputer.TodecodethebeeperrorwithLenovoSmartBeep
technology,dothefollowing:

1.Gotohttp://www.support.lenovo.com/smartbeeporscanthefollowingQRCode.

2.Downloadtheproperdiagnosticappandinstallitonyoursmartphone.

3.Runthediagnosticappandplacethesmartphonenearthecomputer.

4.PresstheFnkeyonyourcomputertoemitthebeepagain.Thediagnosticappdecodesthebeeperror
andshowspossiblesolutionsonthesmartphone.

Thefollowingsectiondescribessomebeeperrorsandthecorrespondingsolutions.

Note:DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupport
Centerorproductdocumentation.OnlyuseaLenovo-authorizedserviceprovidertorepairyourproduct.

Errorcodes

0001:Reseterror(platformresetnotde-asserted)1.Removeallpowerresources(theacpoweradapter,

0002:Internalbuserror

Solutions

removablebattery,andcoin-cellbattery).Ifyour
computerhasabuilt-inbattery,resetthecomputer
byinsertingastraightenedpaperclipintothe
emergency-resethole.Waitforoneminute.Then
reconnectallpowerresources.

2.Replacethesystemboard(serviceprovideronly).

Replacethesystemboard(serviceprovideronly).

Chapter4.Relatedserviceinformation37

Errorcodes

0281:GeneralembeddedcontrollererrorReplacethesystemboard(serviceprovideronly).

0282:Memorymoduleerror1.Reinstallorreplacethememorymodule.

0283:PCIresourceerror1.RemovePCIedevices(theM.2card,PCIecard,

0284:TCG-compliantfunctionality-relatederror(mightbe
theBIOScodevalidationfailure)

0285:TCG-compliantfunctionality-relatederror(mightbe
theTPMinitializationfailure)

0286:Integratedgraphicserror

0287:Discretegraphicserror1.Reinstallorreplacethediscretegraphicscard

0288:Computerdisplayerror

Solutions

2.Replacethesystemboard(serviceprovideronly).

andsoon)(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

Replacethesystemboard(serviceprovideronly).

Replacethesystemboard(serviceprovideronly).

Replacethesystemboard(serviceprovideronly).

(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

1.Reconnectthedisplaycableonboththesystem
boardsideandthecomputerdisplayside(service
provideronly).

2.Replacethesystemboard(serviceprovideronly).

No-beepsymptoms

Table4.No-beepsymptoms

Symptomorerror

Nobeep,power-onindicatoron,LCDblank,andno
POST.

Nobeep,power-onindicatoron,andLCDblankduring
POST.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

Thehard-diskpasswordpromptappears.Aharddiskpasswordisset.T ypethepasswordand

FRUoraction,insequence

1.Ensurethateveryconnectorisconnectedtightly
andcorrectly.

2.Reseatmemorymodule.

3.Replacethesystemboard.

1.Reseatmemorymodule.

2.Replacethesystemboard.

TypethepasswordandpressEnter.

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-filmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT
LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas
twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore
visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadnotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecificationsbecausewecannot
guaranteethatanyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

38132ndGenandS22ndGenHardwareMaintenanceManual

Table5.LCD-relatedsymptoms

Symptomorerror

Nobeep,power-onindicatoron,andablankLCDduring
POST.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

HorizontalorverticallinesdisplayedonLCD.ReplacetheLCDassembly.

FRUoraction,insequence

Replacethesystemboard.

1.ReseattheLCDconnectors.

2.ReplacetheLCDassembly.

3.Replacethesystemboard.

1.Seeimportantnotefor“LCD-relatedsymptoms.”

2.ReseatallLCDconnectors.

3.ReplacetheLCDassembly.

4.Replacethesystemboard.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.See“Powersystem
checkout”onpage26.

1.Turnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:
a.Non- ThinkPaddevices
b.Devicesattachedtothedockingstationortheportreplicator
c.Printer,mouse,andotherexternaldevices
d.Batterypack
e.Internalstoragedrive
f.Externaldiskettedriveoropticaldrive
g.Memorymodule
h.PCcards

4.Turnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoufindthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly

Chapter4.Relatedserviceinformation39

40132ndGenandS22ndGenHardwareMaintenanceManual

Chapter5.Statusindicators

CapsLock

Esc

FnLock

Thischapterpresentsthestatusindicatorsthatshowthestatusofthecomputer.

Table6.Statusindicators

IndicatorMeaning

1FnLockindicator

2Speaker-muteindicatorOn:Thespeakersaremuted.

©CopyrightLenovo2016,2017

Off:TheFnLockfunctionisdisabled.Toinitiatethespecialfunctionprintedas
anicononeachkey,pressthecorrespondingfunctionkeydirectly.ToinputF1­F12,presstheFnkeyandthecorrespondingfunctionkey.

On:TheFnLockfunctionisenabled.ToinputF1-F12,pressthecorresponding
functionkeydirectly.T oinitiatethespecialfunctionprintedasanicononeach
key,presstheFnkeyandthecorrespondingfunctionkey.

41

Table6.Statusindicators(continued)

IndicatorMeaning

3Microphone-muteindicator

4Camera-statusindicatorOn:Thecameraisinuse.

6CapsLockindicatorWhentheindicatorison,itindicatesthatCapsLockmodeisenabled.Y oucan

On:Themicrophonesaremuted.

typeallalphabeticcharacters(A-Z)inuppercasedirectly.

57Systemstatusindicator

Blinkingthreetimes:Thecomputerisinitiallyconnectedtopower.

On:Thecomputerisinuse.

Off:Thecomputerisofforinhibernationmode.

Slowblinking:Thecomputerisinsleepmode.

Fastblinking:Thecomputerisenteringsleeporhibernationmode.

8acpower-statusindicator

Theacpower-statusindicatorshowstheacpowerchargingstatusofthe
computer.

•Green:Connectedtoacpower(charging90%–100%)

•Amber:Connectedtoacpower(charging1%–90%)

•Off:Notconnectedtoacpower(nocharging)

42132ndGenandS22ndGenHardwareMaintenanceManual

Chapter6.Functionkeys

F8

F9

F

10

F11

Thefollowingtabledescribesthefunctionsoffunctionkeysandkeycombinations.

Table7.Functionkeys

Functionkeyandkey
combination

+

Description

YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindow
bydoingthefollowing:

1.GotoControlPanel.ChangetheviewofControlPanelfromCategorytoLarge
iconsorSmallicons.

2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunction
keystab.

3.Selecttheoptionsofyourpreference.

PressFn+EsctoswitchthekeyfunctionbetweenthestandardF1–F12functionandthe
specialfunctionprintedasanicononeachkey.Y oucanchangethedefaultfunctionin
theKeyboardPropertieswindow.

Muteorunmutethespeakers.

Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhen
youturnonyourcomputeragain.Toturnonthesound,pressF2orF3.

Decreasethespeakervolume.

Increasethespeakervolume.

Muteorunmutethemicrophones.

Darkenthecomputerdisplay.

©CopyrightLenovo2016,2017

Brightenthecomputerdisplay.

Manageexternaldisplays.

Enableordisablethebuilt-inwirelessfeatures.

OpentheSettingswindow.

Enableordisablethebuilt-inBluetoothfeatures.

Openakeyboardsettingpage.

43

Table7.Functionkeys(continued)

F12

Functionkeyandkey
combination

+

Description

Thekeyinvokesthefunctiondefinedbyyourself.Ifnofunctionisdefined,pressthiskey
toopentheCortanapersonalassistant.

TodefineorchangetheactionfortheF12key,dothefollowing:

1.OpentheLenovoSettingsprogram.

2.Clicktheinputicon.

3.LocatetheKEYBOARD:USER-DEFINEDKEYsectionandfollowtheinstructions
onthescreentocompletethesetting.

OntheInputpage,youcanalsodefinedifferentfunctionsforthekeycombinationswith
F12,suchasShift+F12,Alt+F12,orCtrl+F12.

OpentheSnippingToolprogram.

44132ndGenandS22ndGenHardwareMaintenanceManual

Chapter7.Locations

Thischapterhelpsyoulocatethehardwarecomponentsonyourcomputer.

Locatingcomputercontrols,connectors,andindicators

Thistopichelpsyoulocatethecontrols,connectors,andindicatorsonyourcomputer.

Frontview

1Microphones

3Powerbutton

5USB-Cconnector6High-DefinitionMultimediaInterface(HDMI™)

7USB3.0connectors

9Media-cardslot

11Fingerprintreader(availableonsomemodels)

13TrackPoint

15Screen(multi-touchscreenonsomemodels)

©CopyrightLenovo2016,2017

®

buttons14TrackPointpointingstick

2Camera

4Security-lockslot

connector

8Audioconnector

10Systemstatusindicator

12Trackpad

45

Left-sideview

1Systemstatusindicator

3AlwaysOnUSBconnector(USB3.0)4OneLink+connector

5Powerconnector

2Fanlouvers

Bottomview

1Emergency-resethole

2Speakers

46132ndGenandS22ndGenHardwareMaintenanceManual

LocatingFRUsandCRUs

Thistopicintroducesthefollowingserviceparts:

•“MajorFRUs”onpage48

•“LCDFRUs”onpage50

Notes:

•EachFRUisavailableforalltypesormodels,unlessotherwisespecified.

•CRUstatementforcustomers:
Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda
“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothersare
designatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-service

CRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccording
tothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytime
uponrequest.Y oucanfindalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronic
versionofthismanualcanbefoundathttp://www.lenovo.com/support.ClickGuides&Manualsandthenfollow
theon-screeninstructionstofindthemanualforyourproduct.Y oumightberequiredtoreturnthedefectivepart
thatisreplacedbytheCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,anda
containerwillbeincludedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUif
LenovodoesnotreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.Seeyour
LenovoLimitedWarrantydocumentationforfulldetails.

ThinkPadcomputerscontainthefollowingtypesofCRUs:
–Self-serviceCRUs:Refertopartsthatcanbeinstalledorreplacedeasilybycustomerthemselvesorbytrained

servicetechniciansatanadditionalcost.

–Optional-serviceCRUs:Refertopartsthatcanbeinstalledorreplacedbycustomerswithagreaterskilllevel.

Trainedservicetechnicianscanalsoprovideservicetoinstallorreplacethepartsunderthetypeofwarranty
designatedforthecustomer’smachine.

–FRUs:Refertopartsthatmustbeinstalledorreplacedonlybytrainedservicetechnicians.Ifcustomerschoose

toreplacetheFRUsbythemselves,theproductwarrantymightbeaffected.

Chapter7.Locations47

MajorFRUs

b

c

e

d

a

Table8.MajorFRUs

No.FRUdescriptions

1

LCDunit

2

KeyboardbezelassemblyNoNo

48132ndGenandS22ndGenHardwareMaintenanceManual

Self-service
CRU

NoNo

Optionalservice
CRU

Table8.MajorFRUs(continued)

No.FRUdescriptions

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

a

b

c

d

e

Self-service
CRU

M.2solid-statedriveYesNo

Coin-cellbattery

YesNo

WirelessLANcardYesNo

USBsupportbracket

NoNo

MediacardreaderNoNo

Cableformediacardreader

NoNo

ThinkPad-logo-LEDcardNoNo

Cableforfingerprintreadercard

Bracketforfingerprintreadercard

Fingerprintreadercard

*

*

*

NoNo

NoNo

NoNo

BasecoverassemblyYesNo

Systemboard

NoNo

BatteryNoNo

Cablefortrackpad

OneLink+bracket

NoNo

NoNo

acpowercardNoNo

Speakerassembly

NoYes

MemorymoduleYesNo

Thermalfanassembly

NoNo

KeyboardNoYes

TrackPointcapYesNo

Screwkits

LenovofactoryrecoveryUSBkey

Lenovorecoverydiscset

*

*

NoNo

NoNo

NoNo

PowercordYesNo

acpoweradapterYesNo

Optionalservice
CRU

*

Availableonsomemodels

Note:TheLenovofactoryrecoveryUSBkey

aandtheLenovorecoverydiscsetbareusedtorestorethe

MicrosoftWindowsoperatingsystem.Theymightnotcomewiththecomputer,andausermightorderthem
fromhttp://www.lenovo.com/lenovorecovery,thoughadditionalshippingandhandlingfeesmightapply.

Chapter7.Locations49

LCDFRUs

4a

4b

7a

7b

Table9.LCDFRUs

No.FRUdescriptions

1

LCDbezelassembly

2

LCDmodule

3

LCD/cameracard/ThinkPadlogocardcombocable

4a

WirelessLANantennaforcomputermodelswithanaluminumlid

4b

WirelessLANantennaforcomputermodelswithaplasticlid

5

Cameraandmicrophonecombocard

6a

LCDcoverassemblyforcomputermodelswithanaluminumlid

6b

LCDcoverassemblyforcomputermodelswithaplasticlid

7a

LCDHingeassemblyforcomputermodelswithanaluminumlid

7b

LCDHingeassemblyforcomputermodelswithaplasticlid

Self-service
CRU

NoNo

NoNo

NoNo

NoNo

NoNo

NoNo

NoNo

NoNo

NoNo

NoNo

Optionalservice
CRU

50132ndGenandS22ndGenHardwareMaintenanceManual

Connectorandcableguide

ThistopicprovidesinformationtohelpLenovoauthorizedservicetechniciansidentifyconnectorsandcables
forreplacementpurpose.TovieweachFRUandtheexplodedillustrationofthecomputer,see“Major
FRUs”onpage48

Note:Dependingonyourcomputermodel,someconnectorsorcablesmightnotbeavailable.

Systemboardconnectorsandcables

and“LCDFRUs”onpage50.

Table10.Systemboardconnectorandcableguide

Item

1

2

3

4

5

6

7

Connector(location)

Built-inbatteryconnector(internal)

Trackpadconnector(internal)

M.2solid-statedriveconnector
(internal)

Fingerprintreadercardconnector
(internal)

ThinkPad-logo-LEDcardThinkPad-logo-LEDcardcableThinkPad-logo-LEDcardcomes

Mediacardreaderconnector
(internal)

Speakerassemblyconnector
(internal)

Internalcablerequired

Built-inbatterycableThebuilt-inbatterycomeswith

cable.Connectthecabletothis
connector.

Trackpadcable

NoInserttheM.2solid-statedriveinto

Fingerprintreadercardcable

Mediacardreadercable

Speakerassemblycable

Connectoneendtothetrackpad
andtheotherendtothisconnector.

thisslot.

Connectoneendtothefingerprint
readercardandtheotherendto
thisconnector.

withcable.Connectthecableto
thisconnector.

Connectoneendtothemedia
cardreaderandtheotherendto
thisconnector.

Thespeakerassemblycomeswith
cable.Connectthecabletothis
connector.

Cableconnection

Chapter7.Locations51

Table10.Systemboardconnectorandcableguide(continued)

Item

8

9
10

11

12

13

Connector(location)

Audioconnector(external)

USB3.0connector(external)

HDMIconnector(external)

USB-Cconnector(external)

Coin-cellbatteryconnector
(internal)

14

15
16

17

18

19

20

Wireless-LANcardslot(internal)

Memorymoduleslot(internal)

LCDconnector(internal)LCDcableConnectoneendtotheLCD

dc-inconnector(internal)

OneLink+connector

AlwaysOnUSB3.0connector
(external)

21

22

Thermalfanconnector(internal)

TrackPointpointingstickconnector
(internal)

23

Keyboardconnector(internal)

Internalcablerequired

No

Connectheadphonesoraheadset

Cableconnection

with3.5-mm(0.14-inch)4-pole
plugtothisconnector.

No

ConnectUSB-compatibledevices
tothisconnector.

No

Connectacompatibledigitalaudio
deviceorvideomonitortothis
connector.

No

ConnectaUSB-Ccompatible
devicetothisconnector.

Coin-cellbatterycable

Thecoin-cellbatterycomeswith
cable.Connectthecabletothis
connector.

NoInsertthewireless-LANcardinto

thisslot.

NoInsertthememorymoduleintothis

slot.

panelandtheotherendtothis
connector.

dc-incable

Thepowerconnectorofthe
computercomeswiththedc-in
cable.Connectthecabletothis
connector.

No

UsetheOneLink+connectorto
connecttotheThinkPadOneLink+
DockortoconnecttotheThinkPad
OneLink+toRJ45Adapter.

No

ConnectUSB-compatibledevices
tothisconnector.

ThermalfanassemblycableThethermalfanassemblycomes

withcable.Connectthecableto
thisconnector.

TrackPointpointingstickcableTheT rackPointpointingstick

comeswithcable.Connectthe
cabletothisconnector .

KeyboardassemblycableThekeyboardassemblycomes

withcable.Connectthecableto
thisconnector.

Camera/microphonecardconnectorandcable

52132ndGenandS22ndGenHardwareMaintenanceManual

Table11.Camera/microphonecardconnector

Item

1

Connector(location)

Camera/microphonecard
connector(internal)

Clickpadconnectorandcable

Table12.Clickpadconnector

Item

1

Connector(location)

Trackpadconnector(internal)

Mediacardreaderconnectorandcable

Internalcablerequired

Cableconnection

LCDcableConnectoneendtotheLCD

connectoronthesystemboard
andtheotherendtothisconnector.

Internalcablerequired

Trackpadcable

Connectoneendtothetrackpad

Cableconnection

connectoronthesystemboard
andtheotherendtothisconnector.

Table13.Mediacardreader

Item

1

Connector(location)

Mediacardreaderconnector
(internal)

Fingerprintreadercardconnectorandcable

Internalcablerequired

Mediacardreadercable

Cableconnection

Connectoneendtothemedia
cardreaderconnectoronthe
systemboardandtheotherendto
thisconnector.

Chapter7.Locations53

Table14.Fingerprintreadercard

Item

1

Connector(location)

Fingerprintreadercardconnector
(internal)

Wireless-LANcardconnectorsandcables

Table15.Wireless-LANcard

Item

1

2

Connector(location)

Wireless-LANantennaconnector
(internal)

Wireless-LANantennaconnector
(internal)

Internalcablerequired

Fingerprintreadercable

Internalcablerequired

Wireless-LANantennakit

Wireless-LANantennakit

Cableconnection

Connectoneendtothefingerprint
readerconnectoronthesystem
boardandtheotherendtothis
connector.

Cableconnection

Connectoneendofthe
wireless-LANgrayantennato
theA-coverandtheotherendto
thisconnector.

Connectoneendofthe
wireless-LANblackantenna
totheA-coverandtheotherend
tothisconnector.

LookingupFRUinformation

FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto:
http://www.lenovo.com/serviceparts-lookup

54132ndGenandS22ndGenHardwareMaintenanceManual

Chapter8.FRUreplacementnotices

90degreesmore

(Cross-section)

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore
replacinganyFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers
aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider
installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour
productandareavailablefromLenovoatanytimeuponrequest.Y oucanfindalistofCRUsforyour
productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat
http://www.lenovo.com/support.ClickGuides&Manualsandthenfollowtheon-screeninstructionstofind
themanualforyourproduct.Y oumightberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.
Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincluded
withthereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnot
receivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovo
LimitedWarrantydocumentationforfulldetails.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed
withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto
http://www.lenovo.com/serviceparts-lookup.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

Tightenscrewsasfollows:

•Plastictoplastic
Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart.

•Logiccardtoplastic
Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard.

©CopyrightLenovo2016,2017

55

180degreesmore

(Cross-section)

Notes:

•Ensurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.Ifyou
haveatorquescrewdriver,tightenallscrewsfirmlytothetorquespecifiedinthescrewinformation
tableforeachstep.

•Ensurethattorquescrewdriversarecalibratedcorrectlyfollowingcountryspecifications.

Retainingserialnumbers

Thistopicprovidesinstructionsonthefollowing:

•“Restoringtheserialnumberofthesystemunit”onpage56

•“RetainingtheUUID”onpage57

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial
numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout
thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Theserialnumberofthesystemunitiswrittenonthelabelattachedtothebottomofthecomputer.

Ifyoucannotfindtheserialnumberofthesystemunitonthebottomofthecomputer,trythefollowing
methodtogetthenumber:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin
theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea
MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface
isdisplayed.

5.Type1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor
AssetIDscreenisdisplayed.

6.Type2underEntertheactiondesired,thenpressEnter.Theserialnumberofeachdeviceinyour
computerisdisplayed;theserialnumberofthesystemunitislistedasfollow:
20-Serialnumber

7.Recordtheserialnumberofthesystemunit.

Afteryoureplacethesystemboard,dothefollowingtorestoretheserialnumberofthesystemunit:

1.ConnecttheMaintenanceKeytothecomputer.

56132ndGenandS22ndGenHardwareMaintenanceManual

2.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface
isdisplayed.

3.Type1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor
AssetIDscreenisdisplayed.

4.Type1underEntertheactiondesired,thenpressEnter.Thenfollowtheinstructionsonthescreen
torestoretheserialnumberofthesystemunit.

RetainingtheUUID

TheUniversallyUniqueIdentifier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat
productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo
computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,performthefollowingstepstocreateanewUUIDforthesystem
boardifthesystemboarddoesnothaveaUUID:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin
theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea
Maintenancekey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface
isdisplayed.

5.Type2underEntertheactiondesired,thenpressEnter.TheAutoUUIDgenerationutilityinterfaceis
displayed.

6.TypeyunderChangeUUID.OK?[Y/N],thenpressEnter.AnewUUIDiscreatedandwritten.Ifa
validUUIDalreadyexists,itisnotoverwritten.

Chapter8.FRUreplacementnotices57

58132ndGenandS22ndGenHardwareMaintenanceManual

Chapter9.RemovingorreplacingaFRU

ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers
aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider
installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour
productandareavailablefromLenovoatanytimeuponrequest.YoucanfindalistofCRUsforyourproduct
inthisHardwareMaintenanceManual.Anelectronicversionofthismanualisavailablefordownloadingat
http://www.lenovo.com/support.Y oumightberequiredtoreturnthedefectiveCRU.Whenreturnisrequired:
(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacement
CRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnotreceivethedefective
partwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarranty
documentationforfulldetails.

Generalguidelines

WhenremovingorreplacingaFRU,besuretoobservethefollowinggeneralguidelines:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertified.Anuntrainedpersonruns
theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage55.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.AnysuchFRUs
arelistedatthebeginningofeachFRUreplacementsection.Removethemintheorderinwhichthey
arelisted.

4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgivenintheillustrationsbythe
numbersinsquarecallouts.

5.Whenturningascrew,turnitinthedirectionasgivenbythearrowintheillustration.

6.WhenremovingaFRU,moveitinthedirectionasgivenbythearrowintheillustration.

7.ToputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto
replacement.

8.WhenreplacingaFRU,usethecorrectscrewsasshowninthereplacementprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer ,unplugallpowercordsfromelectricaloutlets,
disablethebuilt-inbattery,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,

springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking
thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalflakescancauseelectrical
shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge(ESD).
Beforetouchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan
electrostaticdischargestrap.

©CopyrightLenovo2016,2017

59

Beforeservicingthecomputer

Carefullyreadthistopicbeforeservicingthecomputer.

Disablingthebuilt-inbattery

BeforereplacinganyFRU,ensurethatyouhavedisabledthebuilt-inbattery.

ForWindows10,disableFastStartupbeforedisablingthebuilt-inbattery.

TodisableFastStartupforWindows10,dothefollowing:

1.Fromthedesktop,typePowerinthesearchboxonthetaskbar,andselectPowerOptions.

2.ClickChangewhatthepowerbuttonsdoontheleftpane.

3.ClickChangesettingsthatarecurrentlyunavailableatthetop.

4.IfpromptedbyUserAccountControl(UAC),clickYes.

5.CleartheTurnonfaststartupcheckbox,andthenclickSavechanges.

Todisablethebuilt-inbattery,dothefollowing:

1.Turnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Turnonyourcomputer.Whenthelogoscreenisdisplayed,immediatelypressF1toenterThinkPad
Setup.

3.SelectConfig➙Power.ThePowersubmenuisdisplayed.

4.SelectDisablebuilt-inbatteryandpressEnter.

5.SelectYesintheSetupConfirmationwindow.Thebuilt-inbatteryisdisabledandthecomputerturnsoff
automatically.Waitthreetofiveminutestoletthecomputercool.

1010Basecoverassembly

Removalstepsofthebasecoverassembly

1.Removethescrewcaps.

60132ndGenandS22ndGenHardwareMaintenanceManual

2.Loosenthescrewsthatsecurethebasecoverassembly.

3.Pryupthelatchesinascendingalphabeticalorder(atof)asillustrated,andthenremovethebase
coverassembly.

Applyinglabelstothebasecover

ThenewbasecoverFRUisshippedwithakitcontaininglabelsofseveralkinds.Applythoselabelswhen
youreplacethebasecover.Forthelabelsthatarenotshippedwiththenewbasecover,peelthemofffrom
theoldbasecover,andadherethemtothenewone.

ThefollowingillustrationshowsthelocationofeachlabelforWindows7andWindows10basedcomputer
models.

Chapter9.RemovingorreplacingaFRU61

IftheWindowsCertificateofAuthentication(COA)label5isattachedtoapartthatisreplaced,doone
ofthefollowing:

•Returntheoldpartwiththelabelattachedtothecustomer.

•Providealettertothecustomerstatingwhatthelabelwasoriginallyonthecomputerandwhatthepart
number,serialnumber,andproductkeywereonthelabel.

Whenyoureplacethebasecover,applytheserialnumberlabel

1.

Thefollowinglabelsmustbepeeledofffromtheoldbasecover,andthenadheretothenewbasecover.

2CECPlabel3USGEOlabel

4GenuineMicrosoftlabel

7Assettag8Assettag

9Israelhomologationlabel10IndonesiaRatinglabel

11Postellabel(forWLANofIndonesia)

13GEOlabel14ChinaGEOlabel

6Assettag

12BrazilAnatellabel

1020Keyboard

Removalstepsofthekeyboard

Toremovethekeyboard,dothefollowing:

Note:Youmightbeinstructedtoslidethekeyboardframeforwardorbackwardinsomeofthefollowing
steps.Inthiscase,ensurethatyoudonotpressandholdthekeyswhileslidingthekeyboardframe.
Otherwise,thekeyboardframecannotbemoved.

62132ndGenandS22ndGenHardwareMaintenanceManual

1.Torevealthescrewheadsbeneaththekeyboardframe,usetheflatendofthemulti-tooltoslidethe
keyboardforwardby2.5mm(0.1inch).

2.Usethecrossendofthemulti-tooltoloosenthescrews.

Chapter9.RemovingorreplacingaFRU63

3.Pivotthekeyboardslightlyupwardasshownbyarrow3untilyoucanseetheconnectorsonthebottom
sideofthekeyboard.Thenturnthekeyboardoverasshownbyarrow

4.

4.Putthekeyboardonthepalmrestanddetachtheconnectors.Thenremovethekeyboard.

Toinstallthenewkeyboard,dothefollowing:

64132ndGenandS22ndGenHardwareMaintenanceManual

1.Attachtheconnectors,andthenturnthekeyboardover.

0

0

2.Insertthekeyboardintothekeyboardbezelasshown.Ensurethatthefrontedgeofthekeyboard(the
edgethatisclosetothedisplay)isundertheframeofthekeyboardbezel.

Chapter9.RemovingorreplacingaFRU65

3.Ensurethatthescrewheadsareexposedcompletely.Otherwise,revealthescrewheadsbyslidingthe
keyboardframeforwardwiththeflatendofthekeyboardmulti-tool.

4.Tightenthescrewswiththecrossendofthekeyboardmulti-tooltosecurethekeyboardinplace.

5.Slidethekeyboardframebackwardby2.5mm(0.1inch)withtheflatendofthekeyboardmulti-toolto
hidethelatchesofthekeyboardframeunderthekeyboardbezel.

66132ndGenandS22ndGenHardwareMaintenanceManual

6.Inserttheflatendofthekeyboardmulti-toolintothesidesofthekeyboardasshowntopushthe
keyboardframebackward.Ensurethatthereisnogapbetweenthekeyboardframeandkeyboardbezel.

Wheninstalling:

Ensurethattheconnectorsareattachedfirmly.

1030M.2solid-statedrive

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage60

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper
handlingcancausedamageandpermanentlossofdata.

Chapter9.RemovingorreplacingaFRU67

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorinsuspendmode.

RemovalstepsoftheM.2solid-statedrive

Removethescrew1,andthenremovetheM.2solid-statedrive2.

.

StepScrew(quantity)Color

1

M2×2.5mm,flat-head,nylon-coated(1)

Wheninstalling:

EnsurethattheM.2solid-statedriveisfirmlyattached.

1040Memorymodule

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage60

Torque

Black0.181Nm

(1.85kgf-cm)

68132ndGenandS22ndGenHardwareMaintenanceManual

Removalstepsofthememorymodule

Wheninstalling:

Insertthenotchedendofthememorymoduleintothememoryslot.Pressthememorymoduleinfirmly,
andpivotitdownwarduntilitsnapsintoplace.Ensurethatthememorymoduleisfirmlyinstalledinthe
slotanddoesnotmoveeasily.

1050WirelessLANcard

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage60

RemovalstepsofthewirelessLANcard

Chapter9.RemovingorreplacingaFRU69

StepScrew(quantity)Color

2

Wheninstalling:

PlugthegraycableintotheconnectorlabeledMAINonthecard;andplugtheblackcableintotheconnector
labeledAUXonthecard.

M2×2.5mm,flat-head,nylon-coated(1)

Black0.181Nm

Torque

(1.85kgf-cm)

1060Coin-cellbattery

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage60

DANGER

Useonlytheauthorizedbatteryspecifiedforyourcomputer.Anyotherbatterycouldigniteor
explode.

Removalstepsofthecoin-cellbattery

Wheninstalling:

Ensurethattheconnectorisattachedfirmly.

1070Batterypack

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

Importantnoticesforreplacingabatterypack

70132ndGenandS22ndGenHardwareMaintenanceManual

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

TheLenovoSolutionCenterprogramprovidesanautomaticbatterydiagnostictestthatdeterminesifthe
batterypackisdefective.AbatterypackFRUshouldnotbereplacedunlessthisdiagnostictestshows
thatthebatteryisdefective.Theonlyexceptiontothisisifthebatterypackisphysicallydamagedora
customerisreportingapossiblesafetyissue.

IftheLenovoSolutionCenterprogramisnotinstalledonthecomputer,thecustomershoulddownloadand
installtheprogramtodiagnosethebatterypack,beforegettinganon-physicallydamagedbatterypack
replaced.Notethatthereplacementofaphysicallydamagedbatterypackisnotcoveredbythewarranty.

Removalstepsofthebatterypack

DANGER

Useonlytheauthorizedbatteryspecifiedforyourcomputer.Anyotherbatterycouldigniteor
explode.

Wheninstalling:Ensurethattheconnectorisattachedfirmly.

StepScrew(quantity)Color

2

M2×4mm,small-head,nylon-coated(4)

Black0.181Nm

Wheninstalling:

Ensurethatthebasecoverassemblyisattachedfirmly;otherwise,batteryconnectionmayfail.

1080Fingerprintreadercard

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage60

•“1070Batterypack”onpage70

Chapter9.RemovingorreplacingaFRU71

Torque

(1.85kgf-cm)

Removalstepsofthefingerprintreadercard

StepScrew(quantity)Color

5

M2×2.5mm,small-head,nylon-coated(1)

72132ndGenandS22ndGenHardwareMaintenanceManual

Torque

Black0.181Nm

(1.85kgf-cm)

1090Speakerassembly

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

Removalstepsofthespeakerassembly

Detachtheconnectorandremovethescrewsthatsecurethespeakerassembly.

StepScrew(quantity)Color

2

M2×5.5mm,big-head,nylon-coated(2)

Removethespeakerassembly.

Wheninstalling:

Torque

Black0.181Nm

(1.85kgf-cm)

Ensurethatthecablesareproperlyrouted.

Chapter9.RemovingorreplacingaFRU73

1110Mediacardreaderandcableformediacardreader

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

•“1090Speakerassembly”onpage73

Removalstepsofthemediacardreader

StepScrew(quantity)Color

3

M2×2.5mm,flat-head,nylon-coated(1)

74132ndGenandS22ndGenHardwareMaintenanceManual

Torque

Black0.181Nm

(1.85kgf-cm)

Removalstepsofthecableformediacardreader

1120ThinkPad-logo-LEDcard

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

•“1070Batterypack”onpage70

RemovalstepoftheThinkPad-logo-LEDcard

1130USBsupportbracket/OneLink+bracket

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

Chapter9.RemovingorreplacingaFRU75

RemovalstepsoftheUSBsupportbracket

StepScrew(quantity)Color

2

M2.0×4mm,flat-head,nylon-coated(2)

RemovalstepsoftheOneLink+bracket

StepScrew(quantity)Color

1

M2.0×4mm,flat-head,nylon-coated(1)

Torque

Black0.181Nm

(1.85kgf-cm)

Torque

Black0.181Nm

(1.85kgf-cm)

76132ndGenandS22ndGenHardwareMaintenanceManual

1140Thermalfanassembly

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

Removalstepsforthermalfanassembly

Detachtheconnector.

Loosenthescrewsasshown,andthenremovethethermalfanassembly.

Whenyouinstallthethermalfanassembly:

•Alwayswearfingerstallswhenhandlingthethermalfanassembly.Donottouchorholdanypartofthe
thermalfanassemblywithbarefingers.

•Beforeyouattachthethermalfanassemblytothecomputer,applythermalgrease,atanamountof

0.2grams,onthepartmarked
applicationofgreasecancauseathermalproblemduetoimperfectcontactwithacomponent.

aasshowninthefollowingillustrations.Eithertoomuchortooless

Chapter9.RemovingorreplacingaFRU77

•Ensurethattherubberbisproperlyaffixedonthethermalfanassembly.

•Donottouchthethermalgrease.

•Donotpress,touch,orrotatethefanimpeller.

•Donottouchthefaninlethole.

•Donottwistorpullthecableofthethermalfanassembly.

•Donotapplypressureonthetopandbottomcoversofthethermalfanassembly.

•Donotpresstheheatpipe.Holdbothsidesoftheheatpipeifyoumusttakethethermalfanassembly.

•Donotshakeordropthethermalfanassembly.

•Ensurethatthefanconnectorisattachedfirmly.

•Replacethethermalfanassemblyifyouobservethefollowing:

–Thecoverofthethermalfanassemblyisdeformedordamaged.

–Thereisabnormalnoiseduringrotation.

1150Systemboard

Importantnoticesforhandlingthesystemboard

Whenhandlingthesystemboard,readthefollowing:

•Thesystemboardhasanaccelerometer,whichcanbebrokenwhenseveralthousandsofG-forces
areapplied.

Note:Droppingasystemboardfromaheightofaslittleas0.15m(6inches)sothatitfallsflatonahard
benchcansubjecttheaccelerometertoasmuchas6000G'sofshock.

78132ndGenandS22ndGenHardwareMaintenanceManual

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,or
composite.

•Avoidroughhandlingofanykind.

•Ateverypointintheprocess,besurenottodroporstackthesystemboard.

•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmatora
corrugatedconductivematerial.

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

•“1030M.2solid-statedrive”onpage67

•“1040Memorymodule”onpage68

•“1050WirelessLANcard”onpage69

•“1060Coin-cellbattery”onpage70

•“1130USBsupportbracket/OneLink+bracket”onpage75

•“1140Thermalfanassembly”onpage77

Attention:Thefollowingcomponentssolderedonthetopsideofthesystemboardisextremelysensitive.
Whenyouservicethesystemboard,avoidanykindofroughhandling.

aMicroprocessor

Disconnecttheconnectorsattachedtothesystemboard.

Chapter9.RemovingorreplacingaFRU79

Removethescrewsthatsecurethesystemboard.

StepScrew(quantity)Color

13

M2.0×2.5mm,flat-head,nylon-coated(3)

Whenyouinstallthesystemboard:

Ensurethatalltheconnectorsareattachedfirmlytothesystemboard.

1160LCDunit

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

RemovalstepsoftheLCDunit

Torque

Black0.181Nm

(1.85kgf-cm)

80132ndGenandS22ndGenHardwareMaintenanceManual

StepScrew(quantity)Color

5

M2.5×4mm,flat-head,nylon-coated(6)

Torque

Black0.249Nm

(3kgf-cm)

Chapter9.RemovingorreplacingaFRU81

1170keyboardbezelassembly

Removalstepsofthekeyboardbezelassembly

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

•“1020Keyboard”onpage62

•“1030M.2solid-statedrive”onpage67

•“1040Memorymodule”onpage68

•“1050WirelessLANcard”onpage69

•“1060Coin-cellbattery”onpage70

•“1070Batterypack”onpage70

•“1080Fingerprintreadercard”onpage71

•“1090Speakerassembly”onpage73

•“1130USBsupportbracket/OneLink+bracket”onpage75

•“1110Mediacardreaderandcableformediacardreader”onpage74

•“1120ThinkPad-logo-LEDcard”onpage75

•“1140Thermalfanassembly”onpage77

•“1150Systemboard”onpage78

•“1180acpowercard”onpage83

•“1160LCDunit”onpage80

82132ndGenandS22ndGenHardwareMaintenanceManual

1180acpowercard

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage60

•“1160LCDunit”onpage80

Removalstepsoftheacpowercard

Wheninstalling:

Ensurethattheconnectorisattachedfirmly.

2010LCDbezelassembly

RemovalstepsoftheLCDbezelassembly

Foraccess,removethisFRUinorder:

•“1160LCDunit”onpage80

Chapter9.RemovingorreplacingaFRU83

Wheninstalling:

Ensurethatallthelatchesareattachedfirmly.

2020LCDmodule

Foraccess,removetheseFRUsinorder:

•“1160LCDunit”onpage80

•“2010LCDbezelassembly”onpage83

RemovalstepsoftheLCDmodule

StepScrew(quantity)Color

1

M2×3mm,flat-head,nylon-coated(4)

84132ndGenandS22ndGenHardwareMaintenanceManual

Torque

Black0.181Nm

(1.85kgf-cm)

2030Hingekit

Foraccess,removetheseFRUsinorder:

•“1160LCDunit”onpage80

•“2010LCDbezelassembly”onpage83

•“2020LCDmodule”onpage84

Removalstepsofthehingekitforcomputermodelswithanaluminumlid

StepScrew(quantity)Color

1

M2.5×3mm,flat-head,nylon-coated(6)

Torque

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU85

Removalstepsofthehingekitforcomputermodelswithaplasticlid

StepScrew(quantity)Color

1

M2.5×3mm,flat-head,nylon-coated(6)

Torque

Black0.181Nm

(1.85kgf-cm)

86132ndGenandS22ndGenHardwareMaintenanceManual

2040Integratedcameraandmicrophonecombocard

Foraccess,removetheseFRUsinorder:

•“1160LCDunit”onpage80

•“2010LCDbezelassembly”onpage83

•“2020LCDmodule”onpage84

Removalstepsoftheintegratedcameraandmicrophonecombocard

Wheninstalling:

Ensurethattheconnectorisattachedfirmly.

2050WirelessLANantennaassembly

Foraccess,removetheseFRUsinorder:

•“1160LCDunit”onpage80

•“2010LCDbezelassembly”onpage83

•“2020LCDmodule”onpage84

RemovalstepsofthewirelessLANantennaassemblyforcomputermodelswithanaluminumlid

Chapter9.RemovingorreplacingaFRU87

RemovalstepsofthewirelessLANantennaassemblyforcomputermodelswithaplasticlid

Attention:Whenyouroutethecables,ensurethattheyarenotsubjecttoanytension.Tensioncouldcause

thecablestobedamagedbythecableguides,orawiretobebroken.

2060LCDcableassemblyandLCDrearcoverassembly

Foraccess,removetheseFRUsinorder:

•“1160LCDunit”onpage80

•“2010LCDbezelassembly”onpage83

•“2020LCDmodule”onpage84

•“2030Hingekit”onpage85

•“2040Integratedcameraandmicrophonecombocard”onpage87

•“2050WirelessLANantennaassembly”onpage87

RemovalstepoftheLCDcableassemblyandLCDrearcoverassembly

88132ndGenandS22ndGenHardwareMaintenanceManual

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser’s
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Y oucansend
licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICA TION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT ,
MERCHANTABILITYORFITNESSFORAP ARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.

©CopyrightLenovo2016,2017

89

Electronicemissionsnotices

ForelectronicemissioninformationonClassBdigitaldevices,refertothecorrespondinginformationin
theUserGuide.

EUcontact:Lenovo,Einsteinova21,85101Bratislava,Slovakia

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountriesorboth:

Lenovo
ThinkPad
ThinkPadlogo
TrackPoint

Microsoft,Windows,andWindowsServeraretrademarksoftheMicrosoftgroupofcompanies.

Othercompany,product,orservicenamesmaybethetrademarksorservicemarksofothers.

90132ndGenandS22ndGenHardwareMaintenanceManual

AppendixB.Abbreviationtable

Thefollowingtablelistsallabbreviationsusedinthismanual.

AbbreviationTerm

BGABallGridArray

BIOSBasicInput/OutputSystem

CDCompactDisc

CMOSComplementaryMetalOxideSemiconductor

COACertificateofAuthentication

CPUCentralProcessingUnit

CRCCyclicredundancycheck

CRTCathoderaytube

CRUCustomerReplaceableUnit

CTOConfigureToOrder

DC

DVDDigitalVideoDisc

EAIA

ECAEngineeringChangeAnnouncements

EEPROMElectricallyErasableProgrammableRead-OnlyMemory

EFI

EPO

ESD

EUEuropeanUnion

FCCFederalCommunicationsCommission

FRUFieldReplaceableUnit

GAVGeneralAnnounceVariant

GPUGraphicsProcessingUnit

HDDHardDiskDrive

HDMI

ICs

ICCID

ISOInternationalStandardizationOrganization

LANLocalareanetwork

LCDLiquidCrystalDisplay

MACMediaAccessControl

MTMachinetype

MTMMachinetypeandmodel

PCPersonalComputer

Directcurrent

EnhancedAssetInformationArea

ExtensibleFirmwareInterface

Emergencypower-off

Electrostaticdischarge

High-definitionmultimediainterface

Integratedcircuits

Integratecircuitcardidentity

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91

AbbreviationTerm

PCHPlatformControllerHub

POST

RAMRandomAccessMemory

RF

RFID

RIRingindicator

RJRegisteredjack

SATASerialAdvancedTechnologyAttachment

SIMSubscriberIdentityModule

SVPSupervisorpassword

TFTs

UEFI

USBUniversalSerialBus

UUID

VRAMVideoRandomAccessMemory

Power-onself-test

Radiofrequency

Radio-frequencyidentification

Thin-filmtransistors

UnifiedExtensibleFirmwareInterface

UniversallyUniqueIdentifier

92132ndGenandS22ndGenHardwareMaintenanceManual

PartNumber:SP40J47926_01

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