Lenovo ThinkCentre X1 Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, it, ja, ko, nb, nl, pl, pt, ro, ru, sk, sl, sr, sv, th, tr, zc, zh]

ThinkCentreX1
HardwareMaintenanceManual

MachineTypes:10HT,10HU,10JX,10JY,10JW,10K0,10KE,and
10KF

ThirdEdition(June2017)
©CopyrightLenovo2016,2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents

Aboutthismanual............v

Chapter1.Readthisfirst:Important

safetyinformation............1

Powercordsandpoweradapters........1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............4

Handlingelectrostaticdischarge-sensitive

devices..................4

Groundingrequirements............5

Safetynotices(multi-lingualtranslations).....5

Chapter2.Productoverview.....27

Hardwarelocations.............27

Frontview...............27

Rearview...............29

Computercomponents.........31

MajorFRUsandCRUs..........32

Partsonthesystemboard........35

Machinetypeandmodellabel.......36

Features.................36

Specifications...............39

Programs.................39

Accessingaprogramonthecomputer...39

Installingaprogramthatisreadytobe

installed...............40

AnintroductiontoLenovoprograms....40

Chapter3.Usingyourcomputer...43

Adjustingthecomputerstand.........43

AdjustingtheOrchidTiltStand......43

Registeringthecomputer..........43

Settingthecomputervolume.........44

AddinganicontotheWindowsnotificationarea.44

Connectingtoanetwork...........44

ConnectingtoanEthernetLAN......44

ConnectingtoawirelessLAN.......44

ConnectingtoaBluetooth-enableddevice..45

Chapter4.Youandyourcomputer..47

Arrangingyourworkspace..........47

Glareandlighting............47

Aircirculation.............47

Electricaloutletlocationsandcablelengths.47

Comfort...............47

Accessibilityinformation...........48

Cleaningthecomputer...........51

Maintenance...............51

Basicmaintenancetips.........51

Goodmaintenancepractices.......51

Keepingthecomputercurrent.......52

Movingthecomputer............53

Chapter5.Security..........55

Lockingthecomputer............55

AttachingaKensington-stylecablelock...56

Viewingandchangingsecuritysettingsinthe

SetupUtilityprogram............56

Preventingunauthorizedaccesstothecomputer.56

Usingthecoverpresenceswitch.......57

Usingandunderstandingfirewalls.......57

Protectingdataagainstviruses........57

ComputraceAgentsoftwareembeddedin

firmware.................58

TrustedPlatformModule(TPM)........58

Chapter6.Advancedconfiguration..59

UsingtheSetupUtilityprogram........59

StartingtheSetupUtilityprogram.....59

Enablingordisablingadevice.......59

EnablingordisablingtheAutomaticPowerOn

features...............59

EnablingordisablingtheErPLPScompliance

mode................60

EnablingordisablingtheConfiguration

ChangeDetectionfeature........60

UsingBIOSpasswords.........61

Selectingastartupdevice........62

ExitingtheSetupUtilityprogram......63

UpdatingtheBIOS.............63

Chapter7.Troubleshooting,

diagnostics,andrecovery......65

Basicprocedureforresolvingcomputer

problems.................65

Troubleshooting..............65

Startupproblems............65

Audioproblems............66

CDproblems.............67

DVDproblems.............67

Intermittentproblems..........68

Storagedriveproblems.........68

Screenproblems............69

Networkingproblems..........70

©CopyrightLenovo2016,2017

i

Performanceproblems..........72

Serialconnectorcannotbeaccessed....73

MyUSBdevicecannotbeaccessed....73

Softwareanddriverproblems.......73

Diagnostics................74

LenovoSolutionCenter.........74

UEFIdiagnosticprogram.........74

Recoveryinformation............75

RecoveryinformationforWindows7....75

RecoveryinformationforWindows10....76

Chapter8.Servicecheckoutand

symptom-to-FRUindex........77

Servicecheckout..............77

Problemdeterminationtips........77

Symptom-to-FRUindex...........78

Harddiskdrivebooterror........78

Powersupplyproblems.........79

Beepsymptoms............79

POSTerrorcodes............79

Miscellaneouserrorconditions......80

Undeterminedproblems.........82

Chapter9.Installingorreplacing

hardware...............83

Handlingstatic-sensitivedevices.......83

Installingorreplacinghardware........83

Installingexternaloptions........83

Replacingthepoweradapter.......84

Removingtheslidecover.........85

Replacingthebottomcover........86

Replacingthememorymodule......87

ReplacingtheI/Obracket........89

ReplacingtheI/Oshield.........90

Replacingthecardreader........91

ReplacingtheOrchidTiltStand......92

Replacingthestoragedrive........94

ReplacingtheWi-Fiantennas.......96

Replacingthesystemboardshield.....97

Replacingthecoverpresenceswitch....98

ReplacingtheVESAmountbracket.....99

ReplacingtheI/Oboard.........101

Replacingtheinternalspeakers......102

Replacingthecoin-cellbattery......103

ReplacingtheWi-Ficard.........105

Replacingtheheatsink.........106

Replacingthesystemfan.........107

Replacingthesystemboard.......108

Replacingthecontrolbuttonboard.....109

ReplacingtheLEDboard.........111

Replacingthecomputercover.......112

Replacingtheintegratedcamera......115

Completingthepartsreplacement.....117

Chapter10.Gettinginformation,help,

andservice.............119

Informationresources............119

Accessingtheuserguideinvarious

languages...............119

Windowshelpsystem..........119

Safetyandwarranty...........119

LenovoWebsite............119

LenovoSupportWebsite.........120

Frequentlyaskedquestions........120

Helpandservice..............120

Callingforservice............120

Usingotherservices..........121

Purchasingadditionalservices......121

AppendixA.Regulatory

information.............123

Exportclassificationnotice..........123

Electronicemissionsnotices.........123

FederalCommunicationsCommission

DeclarationofConformity........123

Eurasiancompliancemark..........125

Brazilaudionotice.............125

Mexicowireless-radiocomplianceinformation..125

Additionalregulatoryinformation.......125

AppendixB.WEEEandrecycling

information.............127

ImportantWEEEinformation.........127

RecyclinginformationforJapan........127

RecyclinginformationforBrazil........128

BatteryrecyclinginformationforTaiwan.....128

BatteryrecyclinginformationfortheEuropean

Union..................129

AppendixC.RestrictionofHazardous

Substances(RoHS)Directive....131

EuropeanUnionRoHS...........131

TurkishRoHS...............131

UkraineRoHS...............131

IndiaRoHS................131

ChinaRoHS................132

TaiwanRoHS...............132

AppendixD.ENERGYSTARmodel

information.............133

AppendixE.Notices.........135

iiThinkCentreX1HardwareMaintenanceManual

Trademarks................136

©CopyrightLenovo2016,2017

iii

ivThinkCentreX1HardwareMaintenanceManual

Aboutthismanual

ThismanualprovidesserviceandreferenceinformationforLenovo

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithLenovo
computers.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaLenovocomputer,besuretoreadandunderstandChapter1“Readthisfirst:Important
safetyinformation”onpage1

.

®

computerslistedonthefrontcover.

©CopyrightLenovo2016,2017

v

viThinkCentreX1HardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation

CAUTION:
Beforeusingthecomputer,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertothesafetyinformationinthissectionandintheSafetyandWarrantyGuidethatyou
receivedwiththisproduct.Readingandunderstandingallthesafetyinformationreducestheriskof
personalinjuryanddamagetoyourproduct.IfyounolongerhaveacopyoftheSafetyandWarranty
Guide,youcanobtainaPortableDocumentFormat(PDF)versionfromtheLenovo
siteathttp://www.lenovo.com/UserManuals.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.

®

SupportWeb

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm
connectedtothepoweradapter),H05VV-F,3G,0.75mm
supplyassembly),orbetter.Forothercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

2

(thepowercordconnectedtotheinternalpower

2

(thepowercord

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.

©CopyrightLenovo2016,2017

1

Attention:

Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

CAUTION:

Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.

2ThinkCentreX1HardwareMaintenanceManual

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection

–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,poweroffthe
wallboxthatsuppliespowertothemachineandlockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:

–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

Chapter1.Readthisfirst:Importantsafetyinformation3

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ToprotectagainstESDdamage,equalizethechargebetweenobjects.Then,themachine,thepart,the
workmat,andthepersonhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

4ThinkCentreX1HardwareMaintenanceManual

•Avoidcontactwithotherpeoplewhilehandlingthepart.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•Brazilian/Portuguese

•Chinese(simplified)

•Chinese(traditional)

•French

•German

•Hebrew

•Italian

•Korean

•Spanish

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

Chapter1.Readthisfirst:Importantsafetyinformation5

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnectToDisconnect

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

6ThinkCentreX1HardwareMaintenanceManual

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

1

2

CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

Chapter1.Readthisfirst:Importantsafetyinformation7

8ThinkCentreX1HardwareMaintenanceManual

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

1

2

PERIGO

Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.

Chapter1.Readthisfirst:Importantsafetyinformation9

Paraevitarriscodechoqueelétrico:

•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração
desteprodutoduranteumatempestadecomraios.

•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.

•T odoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente
instaladas.

•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.

•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.

•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação,
redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde
instalaçãoeconfiguração.

•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou
abrirtampasdesteprodutooudedispositivosconectados.

ParaConectar:ParaDesconectar:

1.DESLIGUETudo.

2.Primeiramente,conectetodososcabosaos
dispositivos.

3.Conecteoscabosdesinalaosconectores.

4.Conecteoscabosdealimentaçãoàstomadas.

5.LIGUEosdispositivos.

1.DESLIGUETudo.

2.Primeiramente,removaoscabosdealimentaçãodas
tomadas.

3.Removaoscabosdesinaldosconectores.

4.Removatodososcabosdosdispositivos.

CUIDADO:

Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo
debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade
lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio
epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.

Não:

•Jogueoucoloquenaágua

•Aqueçaamaisde100°C(212°F)

•Consertenemdesmonte

Descarteabateriaconformerequeridopelasleisouregulamentoslocais.

PRECAUCIÓN:

Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica
outransmissores)estivereminstalados,observeoseguinte:

•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição
prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.

10ThinkCentreX1HardwareMaintenanceManual

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui

1

2

poderesultaremexposiçãoprejudicialàradiação.

PERIGO

AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:

Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose
eviteexposiçãodiretaaofeixe.

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

CUIDADO:

Utilizeprocedimentosdesegurançaparalevantarequipamentos.

CUIDADO:

Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação
nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo
dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde
alimentaçãoestejamdesconectadosdafontedealimentação.

Chapter1.Readthisfirst:Importantsafetyinformation11

12ThinkCentreX1HardwareMaintenanceManual

1

2

Chapter1.Readthisfirst:Importantsafetyinformation13

1

2

14ThinkCentreX1HardwareMaintenanceManual

DANGER

Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter
undanger.

Pourévitertoutrisquedechocélectrique:

•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration
deceproduitaucoursd'unorage.

•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla
terre.

•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.

•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles
d'interface.

•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede
dommagesmatériels.

•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons
d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux
modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).

•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques
quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles
différentscordons.

ConnexionDéconnexion

1.MettezlesunitésHORSTENSION.

2.Commencezparbranchertouslescordonssurles
unités.

3.Branchezlescâblesd'interfacesurdesconnecteurs.

4.Branchezlescordonsd'alimentationsurdesprises.

5.MettezlesunitésSOUSTENSION.

1.MettezlesunitésHORSTENSION.

2.Débranchezlescordonsd'alimentationdesprises.

3.Débranchezlescâblesd'interfacedesconnecteurs.

4.Débrancheztouslescâblesdesunités.

ATTENTION:

Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence
45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest
dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule
identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde
mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.

Nepas:

•lajeteràl'eau,

•l'exposeràdestempératuressupérieuresà100°C,

•chercheràlaréparerouàladémonter.

Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.

Chapter1.Readthisfirst:Importantsafetyinformation15

ATTENTION:

Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou
desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:

•Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau

rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.

•Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet

d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.

DANGER

Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez
connaissancedesinformationssuivantes:

Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez
deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

ATTENTION:

Soulevezlamachineavecprécaution.

ATTENTION:

L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent
paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs
cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons
delasourced'alimentation.

16ThinkCentreX1HardwareMaintenanceManual

1

2

VORSICHT

AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.

AusSicherheitsgründen:

•BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,

Wartungs-oderRekonfigurationsarbeitendurchführen.

•GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt

anschließen.

•AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß

geerdetemSchutzkontaktanschließen.

•DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch

BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.

•Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.

•DieVerbindungzudenangeschlossenenNetzkabeln,Telekommunikationssystemen,Netzwerken

undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und
KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.

•ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder

angeschlossenenEinheitendieKabelgemäßderfolgendenT abelleanschließenundabziehen.

ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor

1.SchaltenSiealleEinheitenAUS.

2.SchließenSieerstalleKabelandieEinheitenan.

3.SchließenSiedieSignalkabelandieBuchsenan.

4.SchließenSiedieNetzkabelandieSteckdosean.

5.SchaltenSiedieEinheitEIN.

1.SchaltenSiealleEinheitenAUS.

2.ZiehenSiezuerstalleNetzkabelausden
Netzsteckdosen.

3.ZiehenSiedieSignalkabelausdenBuchsen.

4.ZiehenSiealleKabelvondenEinheitenab.

CAUTION:

EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine
gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner
Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen.
DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung
explodieren.

DieBatterienicht:

•mitWasserinBerührungbringen.

Chapter1.Readthisfirst:Importantsafetyinformation17

•über100Cerhitzen.

•reparierenoderzerlegen.

DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.

ACHTUNG:

BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit
LichtwellenleitertechnikoderSendern)Folgendesbeachten:

•DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen

gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenTeile.

•WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier

angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.

VORSICHT

EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:

LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel
verwenden.Strahlungsbereichmeiden.

≥18kg≥32kg≥55kg

ACHTUNG:

ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.

ACHTUNG:

MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit
nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie
StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden
NetzkabelvomNetzgetrenntwerden.

18ThinkCentreX1HardwareMaintenanceManual

1

2

Chapter1.Readthisfirst:Importantsafetyinformation19

1

2

20ThinkCentreX1HardwareMaintenanceManual

PERICOLO

Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere
pericolosa.

Perevitareilrischiodiscosseelettriche:

•Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola

riconfigurazionedelprodottoduranteuntemporale.

•Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa

terra.

•Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper

questoprodotto.

•Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.

•Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno

strutturale.

•Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi

aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee
configurazione.

•Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate

operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità
collegate.

PercollegarsiPerscollegarsi

1.SPEGNEREleapparecchiature.

2.Innanzitutto,collegaretuttiicavialleunità.

3.Collegareicavidisegnaleaiconnettori.

4.Collegareicavidialimentazioneallapresa.

5.Accenderel'unità.

1.SPEGNEREleapparecchiature.

2.Innanzitutto,rimuovereicavidialimentazionedalla
presa.

3.Rimuovereicavidisegnaledaiconnettori.

4.Rimuoveretuttiicavidalleunità.

ATTENZIONE:

Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria
equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria
allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La
batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.

Non:

•Gettareoimmergerelabatterianell'acqua

•Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)

•Smontarla,ricaricarlaotentarediripararla

Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive
disposizioniedisposizionilocali).

Chapter1.Readthisfirst:Importantsafetyinformation21

ATTENZIONE:

1

2

Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo
trasmittenti),tenerpresentequantosegue:

•Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni

laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.

•L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale

possonoprovocarel'esposizionearadiazionipericolose.

PERICOLO

AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:

Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente
construmentiotticiedevitarel'esposizionealfascio.

≥18kg≥32kg≥55kg

ATTENZIONE:

Prestareattenzionenelsollevarel'apparecchiatura.

ATTENZIONE:

Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon
disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi
alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione
sianoscollegatidallafontedialimentazione.

22ThinkCentreX1HardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation23

1

2

PELIGRO

Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede
serpeligrosa.

Paraevitarelriesgodedescargaeléctrica:

•Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo

reconfiguracióndeesteproductoduranteunatormentaeléctrica.

•Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy

conectadasatierra.

•Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente

debidamentecableadas.

•Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.

24ThinkCentreX1HardwareMaintenanceManual

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.

•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos

módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo
contrarioenlosprocedimientosdeinstalaciónyconfiguración.

•Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao

abralascubiertasdeesteproductoodelosdispositivosconectados.

ParaconectarParadesconectar

1.APÁGUELOtodo.

2.Enprimerlugar,conectetodosloscablesalos
dispositivos.

3.Conecteloscablesdeseñalalosconectores.

4.Enchufeloscablesdealimentaciónalastomasde
corriente.

5.Enciendaeldispositivo.

1.APÁGUELOtodo.

2.Enprimerlugar,desenchufeloscablesdealimentación
delastomasdecorriente.

3.Desconecteloscablesdeseñaldelosconectores.

4.Desconectetodosloscablesdelosdispositivos.

PRECAUCIÓN:

Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra
detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene
unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería
contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.

Nodebe:

•Arrojarlaalaguaosumergirlaenella

•Exponerlaatemperaturassuperioresa100°C(212°F)

•Repararlaodesmontarla

Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.

PRECAUCIÓN:

Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra
ópticaotransmisores)instalados,tengaencuentalosiguiente:

•Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación

láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.

•Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría

exponersearadiacionespeligrosas.

PELIGRO

Chapter1.Readthisfirst:Importantsafetyinformation25

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo

1

2

siguiente:

Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon
instrumentosópticos,yeviteexponersedirectamentealrayoláser.

≥18kg≥32kg≥55kg

PRECAUCIÓN:

Adopteprocedimientossegurosallevantarelequipo.

PRECAUCIÓN:

Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede
alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo
podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo,
asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.

26ThinkCentreX1HardwareMaintenanceManual

Chapter2.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:

•“Hardwarelocations”onpage27

•“Features”onpage36

•“Specifications”onpage39

•“Programs”onpage39

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofthecomputerhardware.

Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

Frontview

Figure1.Frontview

1Integratedmicrophones(2)
3Integratedcamerashieldcontrolslider4Integratedcamera
5Microphonemute/unmutecontrol6Monitor/computermodeswitch
7Powerbutton8Powerindicator

©CopyrightLenovo2016,2017

2Integratedcameraactivityindicator

27

9Storagedriveactivityindicator10Microphonemute/unmuteindicator
11Internalspeakers(2)

•Integratedcamera
Usedtotakepicturesorholdavideoconference.

•Integratedcameraactivityindicator
Whentheintegratedcameraactivityindicatorison,thecameraisinuse.

•Integratedcamerashieldcontrolslider
Usedtodisabletheintegratedcameraphysically.

•Integratedmicrophone
Usedtorecordsoundsorusespeech-recognitionsoftwarewithoutusingamicrophone.

•Internalspeaker
Usedtolistentothesoundsfromyourcomputerwithoutusingaheadsetorheadphones.

•Microphonemute/unmutecontrol
Usedtomuteorunmutetheintegratedmicrophones.

•Microphonemute/unmuteindicator
Whenthemicrophonemute/unmuteindicatorison,themicrophonesaremuteorunmute.

•Powerbutton
Usedtoturnonyourcomputer.Y oualsocanusethepowerbuttontoturnoffyourcomputeronlywhen

youcannotuseanyMicrosoft

®

Windows

®

shutdownproceduretoturnoffyourcomputer.

•Powerindicator
Whenthepowerindicatorison,thecomputerison.

•Storagedriveactivityindicator
Whenthestoragedriveactivityindicatorison,thestoragedriveisinuse.

28ThinkCentreX1HardwareMaintenanceManual

Rearview

Figure2.Rearview

1Cardreaderslot(optional)2AlwaysOnUSB3.0connector(withrapidcharge)
3USB3.0connector
5Security-lockslot
7DisplayPort
9USB3.0connectors(3)

®

connector8Ethernetconnector

4Headsetconnector
6Power-adapterconnector

•AlwaysOnUSB3.0connector(withrapidcharge)
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a

scanner,aprinter,orapersonaldigitalassistant(PDA).Withtheacpoweradapterconnected,youcan
chargetheautomaticallydetecteddeviceevenwhenthecomputerisinhibernationmodeorturnedoff.
ToenabletheAlwaysOnUSBfunction,openthePowerManagerprogram.See“Accessingaprogramon
thecomputer”onpage39.Then,followtheinstructionsonthescreen.

•Power-adapterconnector
Usedtoconnectthepoweradaptertoyourcomputerforpowersupply.

Chapter2.Productoverview29

•Cardreaderslot
Usedtoholdacard-shapedstoragemediumsothatthecardreadercanreadthedataonthestorage

medium.Yourcomputersupportsthefollowingcards:
–MemoryStickcard

–MemoryStickPROcard
–MultiMediaCard(MMC)
–MMCmobilecard
–MMCpluscard
–Reduced-SizeMultiMediaCard(RS-MMC)
–SecureDigital(SD)card
–SecureDigitalHigh-Capacity(SDHC)card
–SecureDigitaleXtended-Capacity(SDXC)card
–xD-Picturecard(typeM)
–xD-Picturecard(typeH)

•DisplayPortconnector
Usedtosendorreceiveaudioandvideosignals.Anotheraudioorvideodevice(suchasa

high-performancemonitor)canbeattachedtothisDisplayPortconnector.

•Ethernetconnector
UsedtoconnectanEthernetcableforalocalareanetwork(LAN).

Note:TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea
Category5eorbetterEthernetcable.

•Headsetconnector
Usedtoconnectaheadsetorheadphonestoyourcomputer.

•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse

speech-recognitionsoftware.

•Security-lockslot
UsedtosecureaKensington-stylecablelock.Formoreinformation,see“AttachingaKensington-style

cablelock”onpage56

.

•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a

scanner,aprinter,oraPDA.

30ThinkCentreX1HardwareMaintenanceManual

Computercomponents

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.

Figure3.Computercomponents

Chapter2.Productoverview31

1OrchidTiltStandbase2OrchidTiltStand
3Slidecover
5Bottomcover
7Integratedcamera

9LCDpanel10Coverpresenceswitch(alsoknownasintrusion

4Memorymoduleshield

6I/Oshield
8Computercover

switch)

11I/Obracket12Cardreader
13I/Oboard14Storagedrive
15Storagedrivebracket16Internalspeakers(2)
17Wi-Fiantennas(2)18VESAmountbracket
19Memorymodule20Heatsink
21Coin-cellbattery
23Controlbuttonboard24Controlbuttonboardbezel
25Wi-Ficard

27Systemboardshield
29Poweradapter

22LEDboard

26Systemfan
28Powercord

MajorFRUsandCRUs

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.

32ThinkCentreX1HardwareMaintenanceManual

31

Chapter2.Productoverview33

Figure4.MajorFRUsandCRUs

ThefollowingtableliststhemajorFRUsshownintheillustrationaboveandidentifieswhichFRUsare
alsoself-serviceCRUsoroptional-serviceCRUs.

Notes:

•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.Examplesof
thesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.Other
self-serviceCRUsdependingonproductdesignmightincludememorymodules,adaptercards,hard
diskdrives,andopticaldrives.

•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerandareconcealedbyan
accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,the
specificCRUisvisible.

NumberFRUdescription

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

OrchidTiltStandbase
OrchidTiltStand
Slidecover
MemorymoduleshieldY esNo
BottomcoverNoYes
I/Oshield
Cardreader
I/Oboard
I/Obracket
IntrusionswitchNoNo
VESAmountbracket
IntegratedcameraNoNo
Storagedrivebracket
Storagedrive
Computercover
LCDpanel
PowercordYesNo
PoweradapterY esNo
Wi-Fiantennas(2)
Internalspeakers(2)
LEDboardNoNo
Controlbuttonboard
Systemfan
HeatsinkNoNo
IntegratedcameraholderNoNo
IntegratedcamerasliderNoNo
Systemboard
Coin-cellbattery

Self-serviceCRUOptional-serviceCRU

YesNo

NoYes

YesNo

NoNo
NoNo
NoNo
NoNo

NoNo

NoNo
NoNo
NoNo
NoNo

NoNo
NoNo

NoNo
NoNo

NoNo
NoNo

34ThinkCentreX1HardwareMaintenanceManual

NumberFRUdescription

29

30

31

Wi-FicardNoNo
MemorymoduleYesNo
Systemboardshield

Self-serviceCRUOptional-serviceCRU

NoNo

FordetailedFRUinformation,suchastheFRUpartnumbersandsupportedcomputermodels,goto:
http:/www.lenovo.com/serviceparts-lookup

Partsonthesystemboard

Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see

“Frontview”onpage27and“Rearview”onpage29.

Figure5.Partsonthesystemboard

1Integratedcameraconnector2Memoryslot
3Coverpresenceswitchconnector(Intrusionswitch

4I/Oboardconnector

connector)

5Storagedriveconnector
7LCDconnector8Controlbuttonboardconnector
9LCDpanelconnector
11Systemfanconnector

6Internalspeakerconnector

10Wi-Ficardslot

Chapter2.Productoverview35

Machinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Themachinetypeandmodellabelisattachedonthebottomofyourcomputerasshown.

Figure6.Machinetypeandmodellabel

Features

Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.

Informationaboutyourcomputer

•T oviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer,
dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties.

–ForWindows10:ClickSettings➙System➙About.

Note:Thememoryshownintheoperatingsystemmightbeinconsistentwiththenominalmemoryofthe
memorymodule(s)thatareinstalledinyourcomputer.

•T oviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour
computer,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDeviceManager.T ypetheadministratorpasswordorprovideconfirmationifprompted.

36ThinkCentreX1HardwareMaintenanceManual

Preinstalledoperatingsystem

YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating
systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.T odetermineifanoperating
systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.

Powersupply

Yourcomputercomeswitha90-wattpoweradapter.

Storagedrives

Yourcomputersupportsonestoragedrive.

Toviewtheamountofstoragedrivespace,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick
Manage.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDiskManagement.

Videofeature

TheintegratedgraphicscardsupportstheDisplayPortconnectoronyourcomputer.

Audiofeatures

Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:

•Headsetconnector

•Integratedmicrophone

•Internalspeaker

Input/Output(I/O)features

•Audioconnectors(headsetconnectorandmicrophoneconnector)

•Cardreaderslot(optional)

•DisplayPortconnector

•Ethernetconnector

•USBconnector

Expansion

•Cardreaderslot(optional)

•Memoryslot

•Storagedrivebay

Networkfeatures

•EthernetLAN

•WirelessLAN

•Bluetooth

Securityfeatures

Formoreinformation,seeChapter5“Security”onpage55.

Chapter2.Productoverview37

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand
otherperipherals,powersources,maintenancehistory,andsoon.

•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe

consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingordisablingtheErPLPScompliancemode”onpage60

•Intel

®

StandardManageability

.

IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier
andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.

•IntelActiveManagementT echnology(AMT)(availableonsomemodels)
IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers

easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.

•IntelMatrixStorageManager
IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSerialAdvancedTechnology

Attachment(SATA)RedundantArrayofIndependentDisks(RAID)5arraysandSATARAID10arrayson
specificIntelchipsetsystemboardstoenhanceharddiskperformance.

•PrebootExecutionEnvironment(PXE)
PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof

datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread

managementdatastoredintheBIOSofacomputer.

•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother
computeronthesameLAN.

•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.

38ThinkCentreX1HardwareMaintenanceManual

Specifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Dimensions(withoutacomputerstandbase)

Width:570mm(22.4inches)
Height:450mm(17.7inches)
Depth:100mm(3.9inches)

Weight(withoutthepackage)

Maximumconfigurationasshipped:5kg(11lb)

Environment

•Airtemperature:

Operating:From10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)

•Humidity:

Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)

•Altitude:

Operating:From-15.2m(-50ft)to3048m(10000ft)
Storage:From-15.2m(-50ft)to10668m(35000ft)

Electricalinput

Inputvoltage:From100Vacto240Vac
Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonthecomputer.

Accessingaprogramonthecomputer

Toaccessaprogramonthecomputer,dooneofthefollowing:

•FromWindowsSearch:

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname

intothesearchbox.

–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.

2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.

•FromtheStartmenuorControlPanel:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickAllProgramstodisplaytheprogramlist.Fromthelistorafolderinthelist,

clickthenameofthedesiredprogramtolaunchtheprogram.

Chapter2.Productoverview39

–ForWindows10:Fromtheprogramlistorafolderinthelist,clickthenameofthedesiredprogram

tolaunchtheprogram.

3.IftheprogramnameisnotdisplayedontheStartmenu,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem

➙ControlPanel.

4.ViewControlPanelusinglargeiconsorsmallicons,andthenclickthenameofthedesiredprogram
tolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled

Note:ForWindows7,dependingonthecomputermodel,someoftheLenovoprogramsmightbereadyto

beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.

Toinstallaprogramthatisreadytobeinstalled,dothefollowing:

1.OpentheLenovoThinkVantage
page39.

2.ViewtheprogramiconsusingTiles.

3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then,
double-clicktheicontoinstalltheprogram.

®

Toolsprogram.See“Accessingaprogramonthecomputer”on

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.

Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.

•ForWindows7only:
–CreateRecoveryMedia

TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage
drivetothefactory-defaultsettings.

–LenovoBluetoothLock

TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone)
asaproximity-basedunitforlockingorunlockingthecomputerautomatically.Bydetectingthe
distancebetweenthecomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo
BluetoothLockprogramautomaticallylocksthecomputerwhenyouwalkawayandunlocksthe
computerwhenyoucomeback.Thisisasimplewaytoprotectthecomputeragainstunauthorized
accessincasethatyouforgettolockthecomputer.

–LenovoPowerENGAGE

TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.

–PasswordManager

ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.

–PowerManager

ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementforthe
computer.Itenablesyoutoadjustthecomputerpowersettingstoachievethebestbalancebetween
performanceandpowersaving.

40ThinkCentreX1HardwareMaintenanceManual

–RescueandRecovery

®

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset
ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.

–SystemUpdate

TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such
asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom
theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor
downloadandinstallation.Youhavecompletecontrolofwhichupdatestodownloadandinstall.

•ForWindows10only:
–LenovoCompanion

Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo
Companion,theyare.UseLenovoCompaniontodothefollowing:

–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates.
–Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer.
–Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles

andblogsfromtrustedsources.

LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou
candowithyourcomputer.

–LenovoID

TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo
programsandwebportalswithsinglesign-on.

–LenovoSettings

TheLenovoSettingsprogramistheonestopshopforyoutocontrolhardwarefeatures,sensors
andprogramsonyourcomputer.LenovoSettingsenablesyoutooptimizedeviceperformanceby
customizingkeyfunctions,suchaspowerplans,audio,camera,andnetworks.

•ForWindows7andWindows10:
–LenovoDeviceExperienceorLenovoPCExperience

TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important
settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.

–LenovoDisplayManager

TheLenovoDisplayManagerprogramenablesyoutoadjustthebrightness,contrast,andresolution
ofyourmonitor.

–LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,
alongwithhintsandtipsformaximumsystemperformance.

Chapter2.Productoverview41

42ThinkCentreX1HardwareMaintenanceManual

Chapter3.Usingyourcomputer

Thischaptercontainsthefollowingtopics:

•“Adjustingthecomputerstand”onpage43

•“Registeringthecomputer”onpage43

•“Settingthecomputervolume”onpage44

•“AddinganicontotheWindowsnotificationarea”onpage44

•“Connectingtoanetwork”onpage44

Adjustingthecomputerstand

Youcanusethecomputerstandtoadjustthecomputertoapositioncomfortableforyou.

Note:Thecomputerstandisoptional.

AdjustingtheOrchidTiltStand

Youcanadjusttheverticalpositionofthecomputerbetween5°tothefrontand45°totherearasshown.

Figure7.AdjustingtheOrchidTiltStand

Registeringthecomputer

WhenyouregisterthecomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

ToregisterthecomputerwithLenovo,ensurethatthecomputerisconnectedtotheInternet.Then,goto
http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.

©CopyrightLenovo2016,2017

43

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:

1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage44

2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.

.

AddinganicontotheWindowsnotificationarea

ToaddanicontotheWindowsnotificationarea,dothefollowing:

1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand
dragittothenotificationarea.

2.Iftheiconisnotdisplayed,turnontheicon.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and
thenclickNotificationAreaIcons➙Turnsystemiconsonoroff.

•ForWindows10:ClickSettings➙Personalization➙T askbar➙Turnsystemiconsonoroff.

c.Turnonthedesiredicon.

3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.

Connectingtoanetwork

Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectthecomputertoa
network,see“Networkingproblems”onpage70

.

ConnectingtoanEthernetLAN

YoucanconnectthecomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernetconnector.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

ConnectingtoawirelessLAN

YoucanconnectthecomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof
radiowavesonly.

Note:ThewirelessLANfeatureisoptional.

Toestablishawireless-LANconnection,dothefollowing:

1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonthecomputerisworking.

2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable
wirelessnetworks.

Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea,
addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage44

44ThinkCentreX1HardwareMaintenanceManual

.

3.ClickawirelessLAN,andthenclickConnecttoconnectthecomputertoit.Providerequired
informationifneeded.

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless
connectionbetweenthecomputerandanotherBluetooth-enableddevicewithinadistanceofabout10
m(32.8ft).

Note:TheBluetoothfeatureisoptional.

ToconnecttoaBluetooth-enableddevice,dothefollowing:

1.EnsurethattheBluetoothfeatureonthecomputerisworkingandtheBluetooth-enableddeviceis
locatedwithinadistanceofabout10m(32.8ft)fromthecomputer.

2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.

Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage44

3.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickAddaDeviceandfollowtheinstructionsonthescreen..

•ForWindows10:ClickAddaBluetoothDeviceandfollowtheinstructionsonthescreen.

.

Chapter3.Usingyourcomputer45

46ThinkCentreX1HardwareMaintenanceManual

Chapter4.Youandyourcomputer

Thischaptercontainsthefollowingtopics:

•“Arrangingyourworkspace”onpage47

•“Accessibilityinformation”onpage48

•“Cleaningthecomputer”onpage51

•“Maintenance”onpage51

•“Movingthecomputer”onpage53

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation
aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthecomputertominimizeglareandreflectionsfromoverheadlights,windows,andotherlight
sources.Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,
placethecomputeratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverhead
lightingbyturningofflightsorusinglowerwattagebulbs.Ifyouinstallthecomputernearawindow,use
curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthecomputer
astheroomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Thecomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough
theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage.
Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient.
Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofthecomputer:

•Locationsofelectricaloutlets

•Lengthofpowercordsorpoweradapters

•Lengthofthecablesthatareconnectedtootherdevices

Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on
page1

.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition
thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.

©CopyrightLenovo2016,2017

47

•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches).
Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit
withouttwistingyourbody.

•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair
adjustmentstobestsuityourdesiredposture.

•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.

•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.

•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.

Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof
workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort
associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakethecomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffT oggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

OpenEaseofAccessCenter
TurnonorturnoffFilterKeys

TurnonorturnoffMouseKeys

Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.

48ThinkCentreX1HardwareMaintenanceManual

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.

TouseEaseofAccessCenter,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and
thenclickEaseofAccessCenter.

•ForWindows10:ClickSettings➙EaseofAccess.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas

errormessages.

•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintothecomputerusingamouse,joystick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.

•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandtypecertainkeycombinationseasier.

•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeiteasiertomanagewindowswiththemouse.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolthecomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanelontheStartmenu.

•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem➙
ControlPanel.

2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickSpeechRecognition.

Chapter4.Youandyourcomputer49

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp

•UsingtheNVDAscreenreader:
http://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofthe
computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickScreenresolution.

•ForWindows10:ClickDisplaysettings.

3.Followtheinstructionsonthescreen.

Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•T ochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage49.

•T ochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolution➙Maketextandotheritemslargerorsmaller.

–ForWindows10:ClickDisplaysettings.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

Industry-standardconnectors

Thecomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

50ThinkCentreX1HardwareMaintenanceManual

TTY/TDDconversionmodem

Thecomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD)
conversionmodem.ThemodemmustbeconnectedbetweenthecomputerandaTTY/TDDtelephone.
Then,youcantypeamessageonthecomputerandsendittothetelephone.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.

Cleaningthecomputer

CAUTION:
Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothecomputer.

Itisagoodpracticetocleanthecomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically.
Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose
particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid
glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,thecomputerwillserveyoureliably.Thissectionprovides
informationaboutmaintainingthecomputersothatitcankeepworkingintoporder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingthecomputerfunctioningproperly:

•Keepthecomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.

•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepthecomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofthecomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.

•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.

•Keepthecomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingthe
computercurrent”onpage52

•Emptyyourrecyclebinonaregularbasis.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

.

Chapter4.Youandyourcomputer51

•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance
problems.See“Performanceproblems”onpage72

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.

•Backupyourdataonthestoragedriveregularly.Y oucanrestorethestoragedrivefromabackup.
Tobackupyourdata,dooneofthefollowing:

–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”

onpage39

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl

Panel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickFileHistory.Followthe
instructionsonthescreen.

•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour
operatingsystemevenifWindowsfailstostartup.

Tocreatearecoverymedium,dooneofthefollowing:
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonthe

computer”onpage39
systemoftheprogram.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl

Panel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery.Followthe
instructionsonthescreen.

•ForWindows7,createarescuemediumasearlyaspossible.Y oucanusetherescuemediumto
recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace
onyourstoragedrive.

Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonthe
computer”onpage39
oftheprogram.

.Formoreinformationaboutbackingupyourdata,refertothehelpsystemoftheprogram.

.Formoreinformationaboutcreatingarecoverymedium,refertothehelp

.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem

.

Keepingthecomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software
programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforthe
computer.

Gettingthelatestdevicedrivers

Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofthecomputer.

Togetthelatestdevicedriversforthecomputer,dooneofthefollowing:

•Downloadthedevicedriversthatarepreinstalledonthecomputer.Gotohttp://www.lenovo.com/drivers.

•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage52.

Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended
thatyougetdevicedriversfromLenovo.

Gettingthelatestsystemupdates

Togetthelatestsystemupdatesforthecomputer,ensurethatthecomputerisconnectedtotheInternet
anddooneofthefollowing:

•UseoneofthefollowingLenovoprogramstogetthesystemupdates:

52ThinkCentreX1HardwareMaintenanceManual

–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonthecomputer”

onpage39.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

•UseWindowsUpdatetogetthesystemupdates.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and

thenclickWindowsUpdate.

–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.

3.Followtheinstructionsonthescreen.

Movingthecomputer

Beforemovingthecomputer,takethefollowingprecautions:

1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage51.

2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.

Movingthecomputertoanothercountryorregion

Whenyoumovethecomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe
LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora
listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe
supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.

Chapter4.Youandyourcomputer53

54ThinkCentreX1HardwareMaintenanceManual

Chapter5.Security

Thischaptercontainsthefollowingtopics:

•“Lockingthecomputer”onpage55

•“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage56

•“Preventingunauthorizedaccesstothecomputer”onpage56

•“Usingthecoverpresenceswitch”onpage57

•“Usingandunderstandingfirewalls”onpage57

•“Protectingdataagainstviruses”onpage57

•“ComputraceAgentsoftwareembeddedinfirmware”onpage58

•“TrustedPlatformModule(TPM)”onpage58

Lockingthecomputer

Thissectionprovidesinformationaboutlockingthecomputerwiththelockingdevicestokeepthecomputer
safe.

©CopyrightLenovo2016,2017

55

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support

Figure8.Kensington-stylecablelock

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.SelectSecurity.

3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Y oucan
referto“UsingtheSetupUtilityprogram”onpage59togetbasicinformationaboutsomemajor
securitysettings.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

Preventingunauthorizedaccesstothecomputer

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstothecomputerand
data.

•T ouseBIOSpasswords,see“UsingBIOSpasswords”onpage61

•T ouseWindowsaccounts,dothefollowing:

56ThinkCentreX1HardwareMaintenanceManual

.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel➙UserAccounts.

–ForWindows10:ClickSettings➙Accounts.

3.Followtheinstructionsonthescreen.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsthecomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.

Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.SelectSecurity➙ChassisIntrusionDetectionandpressEnter.

3.SelectEnabledandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch
detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen
youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:

1.Properlyinstallorclosethecomputercover.

2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59and
“ExitingtheSetupUtilityprogram”onpage63.

Usingandunderstandingfirewalls

Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.Ifthe
computerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formoreinformation
abouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.

TouseWindowsFirewall,dothefollowing

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanelontheStartmenu.

•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem➙

ControlPanel.

2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickWindowsFirewall.

3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Thecomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.

Lenovoprovidesafullversionofantivirussoftwareonthecomputerwithafree30-daysubscription.After30
days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.

Chapter5.Security57

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.

ComputraceAgentsoftwareembeddedinfirmware

TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The
softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer
call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinthe
computer.

58ThinkCentreX1HardwareMaintenanceManual

Chapter6.Advancedconfiguration

Thischaptercontainsthefollowingtopics:

•“UsingtheSetupUtilityprogram”onpage59

•“UpdatingtheBIOS”onpage63

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofthecomputer.This
sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.

Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.T urnonorrestartthecomputer.

2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram
opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage61

Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.

.

Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The
keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such
asUSBconnectorsorstoragedrives).

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.SelectDevices.

3.SelectthedeviceyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

EnablingordisablingtheAutomaticPowerOnfeatures

IfyouenabletheAutomaticPowerOnfeatures,thecomputerwillstartupautomatically.

ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.SelectPower➙AutomaticPowerOnandpressEnter.

3.SelectthefeatureyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

©CopyrightLenovo2016,2017

59

EnablingordisablingtheErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration

YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenthecomputerisofforinsleepmode.

ToenableordisabletheErPLPScompliancemode,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.SelectPower➙EnhancedPowerSavingModeandpressEnter.

3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:

•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage59.

•IfyouselectDisabled,pressEnter.Then,gotothenextstep.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

WhentheErPLPScompliancemodeisenabled,youcanwakeupthecomputerbydoingoneofthe
following:

•Pressthepowerbutton.

•EnabletheWakeUponAlarmfeaturetomakethecomputerwakeupatasettime.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage59.

•EnabletheAfterPowerLossfeaturetomakethecomputerwakeupwhenthepowersupplyresumesafter
asuddenlossofelectricity.

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.SelectPower➙AfterPowerLossandpressEnter.

3.SelectPowerOnandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

IntheWindows10operatingsystems,youalsoneedtodisabletheFastStartupfunctiontomeettheoff
moderequirementofErPcompliance.

TodisabletheFastStartupfunction,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem➙ControlPanel.

2.SelectAllControlPanelItems➙PowerOptions.

3.SelectChoosewhatthepowerbuttonsdofromthepop-updialogbox.

4.SelecttheChangesettingsthatarecurrentlyunavailableoption,andcleartheTurnonfaststartup
optionfromtheShutdownsettingslist.

EnablingordisablingtheConfigurationChangeDetectionfeature

IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges
ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed
whenyouturnonthecomputer.

ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.SelectSecurity➙ConfigurationChangeDetectionandpressEnter.

60ThinkCentreX1HardwareMaintenanceManual

3.SelectthedesiredsettingandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:

•PresstheF2key.

Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.

•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59
“ExitingtheSetupUtilityprogram”onpage63.

and

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstothecomputer
anddata.

Youdonothavetosetanypasswordstousethecomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.

SetupUtilityprogrampasswordtypes

Thefollowingtypesofpasswordsareavailable:

•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.

•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.

Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.

Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.

•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena
harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess
thestoragedrive.

Notes:

–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive

isremovedfromonecomputerandinstalledinanother.

–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom

thestoragedrive.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.

Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.

Tosetastrongpassword,considerthefollowingguidelines:

•Haveatleasteightcharactersinlength

Chapter6.Advancedconfiguration61

•Containatleastonealphabeticcharacterandonenumericcharacter

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignificantlydifferentfromyourpreviouspasswords

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.SelectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPasswordandpressEnter.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage61

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

.

Selectingastartupdevice

Ifthecomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice
sequencepermanentlyorselectatemporarystartupdevice.

Changingthestartupdevicesequencepermanently

Tochangethestartupdevicesequencepermanently,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert

thediscintotheopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe

computer.

2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

3.SelectStartup.

4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage63.

Selectingatemporarystartupdevice

Note:Notalldiscsandstoragedrivesarebootable.

Toselectatemporarystartupdevice,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert

thediscintotheopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe

computer.

2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key
untilStartupDeviceMenuisdisplayed.

62ThinkCentreX1HardwareMaintenanceManual

Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.

3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.

Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress
EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup
device,see“Changingthestartupdevicesequencepermanently”onpage62

.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:

•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectYesinthewindowdisplayed
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExitandpressEnter.
Then,selectY esinthewindowdisplayedandpressEnter.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.YoucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly
onsomemodels).

ToupdatetheBIOS,dothefollowing:

1.Gotohttp://www.lenovo.com/drivers.

2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used
tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate
driveryoudownload.

3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.

Chapter6.Advancedconfiguration63

64ThinkCentreX1HardwareMaintenanceManual

Chapter7.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolvethecomputerproblems.Followthestepsinthebasicprocedure
forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics,
andrecoveryinformation.

•“Basicprocedureforresolvingcomputerproblems”onpage65

•“Troubleshooting”onpage65

•“Diagnostics”onpage74

•“Recoveryinformation”onpage75

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:

1.Ensurethat:
a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely.
b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning

electricaloutlets.

c.AllconnecteddevicesareenabledintheBIOSsettingsofthecomputer.See“Enablingordisabling

adevice”onpage59

Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.

2.Useanantivirusprogramtoseeifthecomputerhasbeeninfectedbyavirus.Iftheprogramdetects
avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe
nextstep.

3.Goto“Troubleshooting”onpage65andfollowtheinstructionsforthetypeofproblemyouare
experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe
nextstep.

4.Runthediagnosticprogram.See“Diagnostics”onpage74.Ifthediagnosticprogramdoesnotresolve
yourproblem,continuewiththenextstep.

5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage75.

6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation
abouthelp,service,andtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”
onpage119.

.

Troubleshooting

Attention:Donotopenthecomputerorattemptanyrepairbeforereadingandunderstanding“Readthis

first:Importantsafetyinformation”inthisdocument.

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thissectionprovidessolutionstostartup-relatedproblems.

Thecomputerdoesnotstartupwhenyoupressthepowerbutton

Solutions:Ensurethat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.

©CopyrightLenovo2016,2017

65

•Ifthecomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.

Theoperatingsystemfailstostartup

Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,
theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice
sequencepermanently”onpage62.

Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup

Solution:Ensurethatnokeysarestuck.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.

NoaudioinWindows

Solutions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition.

–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers
settingsarenotselectedandnoneofthevolumesettingsissettoolow.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage44.

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
ensurethatthevolumeisnotsettoolow.

•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.

•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.

•Ensurethattheaudiodevicedriversarecorrectlyinstalled.

Soundcomesonlyfromoneexternalspeaker

Solutions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.

•DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,click

thespeakericonontopofthevolumecontrol.

66ThinkCentreX1HardwareMaintenanceManual

–ForWindows10:Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,

clickOpenVolumeMixerandselectthedesiredspeaker.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage44

Then,clicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.

.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.

ACDorDVDdoesnotwork

Solutions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•Ensurethatthediscisinsertedcorrectly,withitslabelup.

•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Ensurethatthediscyouareusingisnotscratchedordamaged.T ryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.

Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startthecomputer

Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto
“Selectingatemporarystartupdevice”onpage62
sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.

forinformationonviewingandchangingthestartup

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.

BlackscreeninsteadofDVDvideo

Solutions:

•RestarttheDVDplayerprogram.

•T ryalowerscreenresolutionorcolordepth.

•Closeanyopenfiles,andthenrestartthecomputer.

DVDmoviedoesnotplay

Solutions:

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingforthe
regionwhereyouareusingthecomputer.

NoaudioorintermittentaudiowhileplayingaDVDmovie

Solutions:

•Checkthevolumecontrolsettingsonthecomputerandonyourspeakers.

•Ensurethatthediscsurfaceiscleanandnotscratched.

Chapter7.Troubleshooting,diagnostics,andrecovery67

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Playbackissloworchoppy

Solutions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864pixels.

Invaliddiscornodiscfoundmessage

Solutions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864pixels.

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.

Solutions:

•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.

•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Storagedriveproblems

Selectyoursymptomfromthefollowinglist:

•“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage68

•“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive”
onpage68

SomeorallstoragedrivesmissingfromtheSetupUtilityprogram

Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram

Solutions:

•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.

•Ensurethatthecomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfthecomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive

enablementmodule(onetofivestoragedrives)isinstalled.

–IfthecomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement

module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.

"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe
correctstoragedrive

Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage
drive

68ThinkCentreX1HardwareMaintenanceManual

Solutions:

•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.

•EnsurethatthestoragedrivethecomputerstartsupfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage62

Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacethestoragedrive.

.

Screenproblems

Thissectionprovidessolutionstoscreen-relatedproblems.

Myscreengoesblankwhilethecomputerison

Solutions:

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.

•Pressakeytoexitthescreensaver.

•Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.

•Thebrightnessandcontrastissetcorrectly.

•IfthescreengoesblankwhenIstartsomeapplicationprograms,installthedevicedriversforthe
applicationprograms.Refertothedocumentationfortheaffectedapplicationprogramtocheckwhether
anydevicedriversarerequired.

Theimageappearstobeflickering

Solutions:

•Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother
devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe
problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfartheraway
fromthescreen.Ifthisdoesnotcorrecttheproblem,turnoffthecomputer.Then,adjusttheplacementof
thecomputerandotherdevicessothattheyareatleast305mm(12inches)apart.Turnonthecomputer.

•Resettherefreshratesupportedbythecomputer.

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolution➙Advancedsettings.

–ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings➙

Displayadapterproperties.

3.ClicktheMonitortab,andthenresettherefreshratetobethehighestandnoninterlaced.

Theimageisdiscolored

Solution:Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Movefluorescentdesk
lightingoranyequipmentthatproducesmagneticfieldsfurtherawayfromthescreen.Iftheproblem
persists,dothefollowing:

1.T urnoffthecomputer.

2.Adjusttheplacementofthecomputerandotherdevicessothattheyareatleast305mm(12inches)
apart.

3.T urnonthecomputer.

Chapter7.Troubleshooting,diagnostics,andrecovery69

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.

EthernetLANproblems

MycomputercannotbeconnectedtoanEthernetLAN

Solutions:

•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.

•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page59.Then,followtheinstructionsonthescreen.

•EnabletheEthernetLANadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem

➙ControlPanel.

2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetworkandSharingCenter➙
Changeadaptersettings.

3.Right-clicktheEthernetLANadaptericonandclickEnable.

•UpdateorreinstalltheEthernetLANdriver.See“Keepingthecomputercurrent”onpage52.

•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN
administratorforthenecessarynetworkingsoftware.

•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex,
ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight
degradeperformance,causedataloss,orresultinlostconnections.

MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur

Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).

MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps

Solutions:

•T ryanothercable.

•Setthelinkpartnertoauto-negotiate.

•Settheswitchtobe802.3ab-compliant(gigabitovercopper).

TheWakeOnLANfeaturedoesnotwork

Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility
program”onpage59

.Then,followtheinstructionsonthescreen.

WirelessLANproblem

Note:ThewirelessLANfeatureisoptional.

ThewirelessLANfeaturedoesnotwork

Solutions:

70ThinkCentreX1HardwareMaintenanceManual

•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page59

•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe
Startmenu,andthenclickSettings➙Network&Internet➙Wi-Fi.TurnontheWi-Fifeature.

•EnablethewirelessLANadapter.

•UpdateorreinstallthewirelessLANdriver.See“Keepingthecomputercurrent”onpage52.

.Then,followtheinstructionsonthescreen.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem

➙ControlPanel.

2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetworkandSharingCenter➙
Changeadaptersettings.

3.Right-clickthewirelessLANadaptericonandclickEnable.

Bluetoothproblems

Note:TheBluetoothfeatureisoptional.

TheBluetoothfeaturedoesnotwork

Solutions:

•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page59.Then,followtheinstructionsonthescreen.

•T urnontheBluetoothradios.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDeviceManager.T ypetheadministratorpasswordorprovideconfirmationifprompted.

3.Right-clickthedesiredBluetoothradiosunderBluetoothorBluetoothRadios,andthendoone
ofthefollowing:

–ForWindows7:ClickEnable.
–ForWindows10:ClickEnabledevice.

•EnabletheBluetoothadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem

➙ControlPanel.

2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetworkandSharingCenter➙
Changeadaptersettings.

3.Right-clicktheBluetoothadaptericonandclickEnable.

•UpdateorreinstalltheBluetoothdriver.See“Keepingthecomputercurrent”onpage52.

SounddoesnotcomefromtheBluetoothheadsetorheadphones

Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Chapter7.Troubleshooting,diagnostics,andrecovery71

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage44.

3.ClickPlaybackdevices.

4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.

5.ClickOK.

Performanceproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofthecomputer.

Excessivenumberoffragmentedfiles

Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.

Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.

1.Closeanyopenprogramsandwindows.

2.ClicktheStartbuttontoopentheStartmenu.

3.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickComputer.

•ForWindows10:ClickWindowsSystem➙FileExplorer➙ThisPC.

4.Right-clickyourCdriveandthenclickProperties.

5.ClicktheToolstab.

6.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickDefragmentnow.

•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.

7.Followtheinstructionsonthescreen.

Insufficientfreestoragedrivespace

Solutions:Freeupstoragedrivespace.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.

•CleanupyourCdrive.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer.

–ForWindows10:ClickWindowsSystem➙FileExplorer➙ThisPC.

3.Right-clickyourCdriveandthenclickProperties.

4.Checktheamountoffreespace,andthenclickDiskCleanup.

5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.

•T urnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.

–ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem

➙ControlPanel.

72ThinkCentreX1HardwareMaintenanceManual

2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickProgramsandFeatures.

3.Dooneofthefollowing:
–T oturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe

instructionsonthescreen.

–T oremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick

Uninstall/ChangeorUninstall.

Insufficientfreememoryspace

Solutions:

•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot
performing.

•Installadditionalmemorymodules.Topurchasememorymodules,goto
http://www.lenovo.com.

Serialconnectorcannotbeaccessed

Solutions:

•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.

•T urnontheserialdeviceandkeepthedeviceonline.

•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.

•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

MyUSBdevicecannotbeaccessed

Solutions:

•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,connectthepowercordtoagroundedelectricaloutlet.

•T urnontheUSBdeviceandkeepthedeviceonline.

•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.

•DetachandreconnecttheUSBconnectortoresettheUSBdevice.

Softwareanddriverproblems

Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.

Forsomeprograms,datescannotbesortedincorrectorder

Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates,
assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

Someapplicationprogramsdonotworkasexpected

Solutions:

1.Checkwhethertheproblemiscausedbyanapplicationprogram.
a.Ensurethatthesoftwareiscompatiblewiththecomputer.Refertotheinformationsuppliedwith

thesoftwareformoreinformation.

Chapter7.Troubleshooting,diagnostics,andrecovery73

b.Verifythatothersoftwareworkscorrectlyonthecomputer.
c.Verifythatthesoftwareyouareusingworksonanothercomputer.

2.Iftheproblemiscausedbyanapplicationprogram:

•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.

•Updatetheprogram.See“Keepingthecomputercurrent”onpage52.

•Uninstalltheprogramandthenreinstallit.Todownloadaprogramthatispreinstalledonthe
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.

Adevicedoesnotworknormallyduetodevicedriverproblems

Solution:Updatethedevicedriver.See“Keepingthecomputercurrent”onpage52.

Diagnostics

Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto

http://www.lenovo.com/diagsforthediagnosticsinformationforthecomputer.

Thediagnosticprogramisusedtotesthardwarecomponentsofthecomputer.Thediagnosticprogramalso
canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofthecomputer.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonthecomputer.Theprogram
enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system
informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum
systemperformance.

ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonthecomputer”onpage39
moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save
andprintthelogfilescreatedbytheprogram.Y oumightneedthelogfileswhenyouspeaktoaLenovo
technicalsupportrepresentative.

UEFIdiagnosticprogram

TheUEFIdiagnosticprogramenablesyoutotesthardwaredevices(suchasmemorymodulesorstorage
drives)andprovidesthefollowingtools:

•Systeminformation

•Recoverbadsectorstool

•Generateconfigurationfile

•Executefromconfigurationfile

TousetheUEFIdiagnosticprogram,dothefollowing:

1.T urnonorrestartyourcomputer.

2.BeforeWindowsstarts,repeatedlypressandreleasetheF10keyuntiltheUEFIdiagnosticprogram
opens.

Note:IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage61.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

.For

74ThinkCentreX1HardwareMaintenanceManual

Recoveryinformation

Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.

Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Keepingthecomputercurrent”onpage52

.

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery
➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–T urnonorrestartthecomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced

BootOptionswindowopens.SelectRepairY ourComputer,pressEnter,andfollowtheinstructions
onthescreentochoosetheappropriaterecoverysolution.

Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions
window.

•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC
drivetothefactory-defaultsettings.

Notes:

–Dependingonthecomputermodel,theRescueandRecoveryprogrammightnotbepreinstalled.You

needtoinstalleditmanuallyearlier.

–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat

youbackedupyourdataearlierwiththeprogram.

TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”onpage39

Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

–OpentheRescueandRecoveryworkspace.

1.T urnoffthecomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Releasethe
EnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescueand
Recoveryworkspace.

2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto
resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary
startupdevice”onpage62.Whentherescuemediumstarts,theRescueandRecoveryworkspace
opens.Followtheinstructionsonthescreen.

•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly
theCdriveortheentirestoragedrivetothefactory-defaultsettings.

.

Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage51

Chapter7.Troubleshooting,diagnostics,andrecovery75

.

1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice”
onpage62

2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–Ifthecomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset.
–Ifthecomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport

Centertoorderarecoverydiscset.See“Callingforservice”onpage120

.

.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickSettings➙Update&security➙Recovery.

3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.

–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem➙ControlPanel.

2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery➙OpenSystem
Restore.

3.Followtheinstructionsonthescreen.

–UsetheFileHistorytooltorestoreyourfilesfromabackup.

Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.

1.ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem➙ControlPanel.

2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickFileHistory➙Restore
personalfiles.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See

“Selectingatemporarystartupdevice”onpage62.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.

Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage51

•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–IfthecomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfthecomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport

CentertoorderarecoveryUSBkey.See“Callingforservice”onpage120

.

.

76ThinkCentreX1HardwareMaintenanceManual

Chapter8.Servicecheckoutandsymptom-to-FRUindex

Thischapterprovidesinformationaboutgeneralservicecheckoutandsymptom-to-FRUindex.

Servicecheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup

sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.

BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS
mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,gotostep6.

Ifyoudoreceivethecorrectresponse,gotostep7.

6.Lookatthefollowingconditionsandfollowtheinstructions:

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage79

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage79.

•Ifthecomputerhangsandnoerrorisdisplayed,gotostep7.

7.RuntheDiagnosticprograms.See“Diagnostics”onpage74.

•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.

•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskdriveupgrades

•Failuresymptom
–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?

©CopyrightLenovo2016,2017

77

–Isthefailurerepeatable?
–Hasthisconfigurationeverworked?
–Ifithasbeenworking,whatchangesweremadepriortoitfailing?
–Isthistheoriginalreportedfailure?

•Diagnosticsversion
–T ypeandversionlevel

•Hardwareconfiguration
–Print(printscreen)configurationcurrentlyinuse

–BIOSlevel

•Operatingsystemsoftware
–T ypeandversionlevel

Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:

1.Aretheexactmachinetypeandmodels

2.HavethesameBIOSlevel

3.Havethesameadapters/attachmentsinthesamelocations

4.Havethesameaddressjumpers/terminators/cabling

5.Havethesamesoftwareversionsandlevels

6.HavethesameDiagnosticDiskettes(version)

7.Havethesameconfigurationoptionssetinthesystem

8.Havethesamesetupfortheoperatingsystemcontrolfiles

Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften
leadtoproblemresolution.

Symptom-to-FRUindex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
Alwaysbeginwith“Servicecheckout”onpage77

.Thisindexcanalsobeusedtohelpyoudecidewhich
FRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis
index,goto“Undeterminedproblems”onpage82.

Notes:

•TheSymptom-to-FRUindexisnotspecifictoanymachinetypeandareapplicabletoallLenovocomputers.

•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.

•Ifyoucannotrunthediagnostictestsorgetadiagnosticerrorcodewhenrunningatest,firstdiagnosethePOST
errormessageyoureceive.

•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

ErrorFRU/Action

Thestart-updriveisnotinthebootsequencein
configuration.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Checktheconfigurationandensurethestart-updriveis
inthebootsequence.

78ThinkCentreX1HardwareMaintenanceManual

ErrorFRU/Action

Thebootsectoronthestartupdriveiscorrupted.

Thedriveisdefective.

Thedrivemustbeformatted.Dothefollowing:

1.Attempttobackupthedataonthefailingharddisk
drive.

2.Usingtheoperatingsystemprograms,formatthe
harddiskdrive.

Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•Powercord

•On/Offswitchconnector

•On/Offswitchpowersupplyconnector

•Systemboardpowersupplyconnectors

•Microprocessor(s)connection
Checkthepowercordforcontinuity.
Checkthepower-onswitchforcontinuity.

Reseatconnectors

Powercord
Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.

Thefollowingtabledescribesthebeepsymptoms.

BeepsymptomFRU/Action
2shortbeepsCMOSsettingerrorCommonerrorcode,seethedetailfailureinformationin

“POSTerrorcodes”onpage79.

3shortand1longbeepsDRAMmemoryerror

Performthefollowingactionsinorder.

1.Makesurethememorymodule(s)areproperlyseated
intheconnector(s).

2.Replacethememorymodule(s).

3.Replacethesystemboard.

POSTerrorcodes

Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem
andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf- T est,orPOST.POSTdoesthefollowing
operations.

•Checkssomebasicsystem-boardoperations

•Checksthememoryoperation

•Startsthevideooperation

•Verifiesthatthebootdriveisworking

Chapter8.Servicecheckoutandsymptom-to-FRUindex79

IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral
errormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererrormessages
probablywillnotbedisplayednexttimeyouturnonthesystem.

ErrorcodePOSTerrormessageDescription/Action

0135

0211

0164MemorysizedecreasedPressF10toexit.
1762

1820

1962

Fanfailure

Keyboardnotfound

Configurationchangehasoccurred

Morethanoneexternalfingerprint
readerareattached.Poweroffand
removeallbutthereaderthatyouset
upwithinyourmainoperatingsystem.

Nooperatingsystemfound.Press
anykeytorepeatbootsequence.

Thesystemmightbeoverheating.

PressF10toexit.

Note:Iftheproblemiscausedbythe
microprocessorfan,pressF10will
notsolvetheproblem.

Whenthereisnokeyboarddetected,
theerrormessagewillbedisplayed.

Thiserrormessageisdisplayedwhen
aharddiskdriveoropticaldrive
changehasbeenmade.

PressF10toexit.
Ifmorethanoneexternalfingerprint

readerareconnectedtoacomputer,
thiserrormessagewillbedisplayed.

Removeallofthefingerprint
keyboardsexcepttheonecompatible
withthefingerprintapplicationon
yourcomputer.

ThiserroroccursonlyafterthePOST
iscompleted.

Miscellaneouserrorconditions

Message/SymptomFRU/Action

ChangingdisplaycolorsDisplay/Monitor
Computerwillnotpower-off.See“Harddiskdriveboot

error”onpage78

ComputerwillnotRPLfromserver

.

1.PowerSwitch

2.SystemBoard

3.Risercard,ifinstalled.

1.Ensurethatnetworkisinstartupsequenceasfirst
deviceorfirstdeviceafterdiskette.

2.EnsurethatnetworkadapterisenabledforRPL.

3.Networkadapter(Advisenetworkadministratorof
newMACaddress)

Pressanykeytorepeatboot
sequence.

80ThinkCentreX1HardwareMaintenanceManual

Message/SymptomFRU/Action

ComputerwillnotperformaWakeOnLAN

®

(ifapplicable)1.Checkpowersupplyandsignalcableconnections

tonetworkadapter.

2.Ensurethattheoperatingsystemsettingsaresetto

enableWakeonLAN.

3.EnsureWakeOnLANfeatureisenabledin

Setup/Configuration(see“StartingtheSetupUtility
program”onpage59

4.EnsurenetworkadministratorisusingcorrectMAC

address.

5.EnsurenointerruptorI/Oaddressconflicts.

6.Networkadapter(advisenetworkadministratorof

newMACaddress)

Deadcomputer.See“Harddiskdrivebooterror”onpage
78

.

Diskettedrivein-uselightremainsonordoesnotlight
whendriveisactive.

1.PowerSupply

2.SystemBoard

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

Blankscreenexceptforflashingcursor.

1.SystemBoard

2.PrimaryHardDiskDrive

3.HardDiskDriveCable

IncorrectmemorysizeduringPOST

1.RuntheMemorytests.

2.MemoryModule

3.SystemBoard

"InsertaDiskette"iconappearswithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive.

1.SystemBoard

2.DisketteDriveCable

3.NetworkAdapter

Intensityorcolorvariesfromlefttorightofcharacters
andcolorbars

1.Display

2.Videoadapter(ifpresent)

3.SystemBoard

Nopowerorfannotrunning
Non-systemdiskordiskerror-typemessagewitha

known-gooddiagnosticdiskette.

1.See“Harddiskdrivebooterror”onpage78.

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

Otherdisplaysymptomsnotlistedabove(includingblank
orillegibledisplay)

Power-onindicatororharddiskdrivein-uselightnoton,
butcomputerworkscorrectly

1.Display

2.SystemBoard

1.Powerswitch/LEDassembly

2.SystemBoard

Printerproblems1.Printer

2.SystemBoard

)

Chapter8.Servicecheckoutandsymptom-to-FRUindex81

Message/SymptomFRU/Action

Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive

RPLcomputercannotaccessprogramsfromitsownhard
disk.

RPLcomputerdoesnotRPLfromserver

Serialorparallelconnectordevicefailure(systemboard
connector)

Serialorparallelconnectordevicefailure(adapter
connector)

Someorallkeysonthekeyboarddonotwork

1.RuntheSetupUtilityprogramandcheckStartup
sequence.

2.DisketteDrive

3.DisketteDriveCable

4.SystemBoard

5.PowerSupply

1.IfnetworkadministratorisusingLCCMHybridRPL,
checkstartupsequence:

a.Firstdevice-network
b.Seconddevice-harddisk

2.Harddiskdrive

1.Checkstartupsequence.

2.CheckthenetworkadapterLEDstatus.

1.ExternalDeviceSelf- T estOK?

2.ExternalDevice

3.Cable

4.SystemBoard

1.ExternalDeviceSelf- T estOK?

2.ExternalDevice

3.Cable

4.AlternateAdapter

5.SystemBoard

1.Keyboard

2.KeyboardCable

3.SystemBoard

Undeterminedproblems

Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.

1.Power-offthecomputer.

2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive

3.Power-onthecomputertore-testthesystem.

4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.

Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.
See“Replacingthesystemboard”onpage108.

82ThinkCentreX1HardwareMaintenanceManual

Chapter9.Installingorreplacinghardware

Thischaptercontainsthefollowingtopics:

•“Handlingstatic-sensitivedevices”onpage83

•“Installingorreplacinghardware”onpage83

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory
modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•T ouchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.

•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforthecomputer.Youcanexpand
thecapabilitiesofthecomputerandmaintainthecomputerbyinstallingorreplacinghardware.

Attention:DonotopenthecomputerorattemptanyrepairbeforereadingandunderstandingtheChapter1
“Readthisfirst:Importantsafetyinformation”onpage1

Notes:

•Someofthehardwarepartsinthissectionareoptional.

•UsecomputerpartsprovidedonlybyLenovo.

•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.

•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill
comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

.

Installingexternaloptions

Youcanconnectexternaloptionstothecomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Hardwarelocations”onpage27toidentifytherequiredconnector.

©CopyrightLenovo2016,2017

83

Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware
ordevicedriversthatarerequiredfortheoption.

Replacingthepoweradapter

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Toreplacethepoweradapter,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Disconnectthepoweradaptercablefromthecomputer.

Figure9.Disconnectingthepoweradapter

84ThinkCentreX1HardwareMaintenanceManual

3.Connectthenewpoweradaptertothepoweradapterconnectorattherearofyourcomputerand
aworkableelectricaloutlet.

Figure10.Connectingthenewpoweradapter

Removingtheslidecover

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

CAUTION:

Beforeyouopentheslidecover,turnoffthecomputerandwaitseveralminutesuntilthecomputeris
cool.

Toremovetheslidecover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Unlockanylockingdevicethatsecurestheslidecover.

3.Holdthesidesofyourcomputerandgentlylayitdownsothattheslidecoverisfacingup.

Chapter9.Installingorreplacinghardware85

4.Holdtheslidecoverwithyourhands.Then,slidethecoverasshowntoremoveitfromthecomputer.

Figure11.Removingtheslidecover

Replacingthebottomcover

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Toreplacethebottomcover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removetheslidecover.See“Removingtheslidecover”onpage85.

3.Locatethebottomcover.See“Computercomponents”onpage31.

86ThinkCentreX1HardwareMaintenanceManual

4.Removetheeightscrews1thatsecurethebottomcovertoremoveitfromthecomputer.

Figure12.Removingthebottomcover

5.Alignthescrewholesinthenewbottomcoverwiththecorrespondingholesinthecomputer.Then,
installtheeightscrewstosecurethebottomcovertothecomputer.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

Replacingthememorymodule

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Toreplacethememorymodule,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removetheslidecover.See“Removingtheslidecover”onpage85.

3.Locatethememorymodule.Thememorymoduleisinstalledunderneaththememorymoduleshield.
See“Computercomponents”onpage31.

4.Pivotthememorymoduleshieldasshowntoaccessthememorymodule.

Chapter9.Installingorreplacinghardware87

Figure13.Removingthememorymoduleshield

5.Opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.

Figure14.Removingthememorymodule

6.Positionthenewmemorymoduleoverthememoryslot.Ensurethatthenotch1onthememory
modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight
downintotheslotuntiltheretainingclipsclose.

Figure15.Installingthememorymodule

7.Pressthememorymoduleshielddownwardasshowntosecurethememorymodule.

Figure16.Installingthememorymoduleshield

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

88ThinkCentreX1HardwareMaintenanceManual

ReplacingtheI/Obracket

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

ToreplacetheI/Obracket,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removetheslidecover.See“Removingtheslidecover”onpage85.

3.Removethebottomcover.See“Replacingthebottomcover”onpage86.

4.LocatetheI/Obracket.See“Computercomponents”onpage31.

5.Releasethecardreadercablefromthecableguideasshown.Then,removethescrewthatsecuresthe
I/Obracketandpivotthebracketasshowntoremoveitfromthecomputer.

Figure17.RemovingtheI/Obracket

6.AlignthethreeplastictabsinthenewI/Obracketwiththecorrespondingholesinthecomputer.Then,
pivottheI/Obracketasshownandinstallthescrewtosecurethebracket.

Figure18.InstallingtheI/Obracket

Chapter9.Installingorreplacinghardware89

7.RoutethecardreadercablethroughthecableguideinthenewI/Obracket.

8.Reinstallthebottomcover.See“Replacingthebottomcover”onpage86.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

ReplacingtheI/Oshield

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

ToreplacetheI/Oshield,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removetheslidecover.See“Removingtheslidecover”onpage85.

3.Removethebottomcover.See“Replacingthebottomcover”onpage86.

4.RemovetheI/Obracket.See“ReplacingtheI/Obracket”onpage89.

5.LocatetheI/Oshield.See“Computercomponents”onpage31.

6.RemovethetwoscrewsthatsecuretheI/Oshieldtoremoveitfromthecomputer.

Figure19.RemovingtheI/Oshield

90ThinkCentreX1HardwareMaintenanceManual

7.AlignthetwoscrewholesinthenewI/Oshieldwiththecorrespondingscrewholesinthecomputer.
Then,installthetwoscrewstosecuretheI/Oshieldtothecomputer.

Figure20.InstallingtheI/Oshield

8.ReinstalltheI/Obracket.See“ReplacingtheI/Obracket”onpage89.

9.Reinstallthebottomcover.See“Replacingthebottomcover”onpage86.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117.

Replacingthecardreader

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Toreplacethecardreader,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

2.Removetheslidecover.See“Removingtheslidecover”onpage85.

3.Removethebottomcover.See“Replacingthebottomcover”onpage86.

4.RemovetheI/Obracket.See“ReplacingtheI/Obracket”onpage89.

5.RemovetheI/Oshield.See“ReplacingtheI/Oshield”onpage90.

6.Locatethecardreader.See“Computercomponents”onpage31.

7.Makearecordofthecableroutingandcableconnection.Then,disconnectthecardreadercablefrom
cardreaderconnectorintheI/Oboard.

Chapter9.Installingorreplacinghardware91

8.RemovethetwoscrewsthatsecurethecardreadertoremoveitfromtheI/Oboard.

Figure21.Removingthecardreader

9.AlignthetwoscrewholesinthenewcardreaderwiththecorrespondingholesintheI/Oboard.Then,
installthetwoscrewstosecurethecardreadertotheI/Oboard.

Figure22.Installingthecardreader

10.ConnectthecardreadercabletothecardreaderconnectorintheI/Oboard.

11.ReinstalltheI/Oshield.See“ReplacingtheI/Oshield”onpage90.

12.ReinstalltheI/Obracket.See“ReplacingtheI/Obracket”onpage89.

13.Reinstallthebottomcover.See“Replacingthebottomcover”onpage86.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage117

ReplacingtheOrchidTiltStand

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1

ToreplacetheOrchidTiltStand,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

.

.

92ThinkCentreX1HardwareMaintenanceManual