Lenovo ThinkCentre X1 User Guide

ThinkCentreX1 UserGuide
MachineTypes:10HT,10HU,10JX,10JY,10JW,10K0,10KE,and 10KF
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read thisfirst:Importantsafetyinformation”onpageiii
andAppendixE“Notices”onpage73.
FourthEdition(June2017)
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo. GS-35F-05925.
Contents
Readthisfirst:Importantsafety
information..............iii
Beforeusingthismanual............iii
Serviceandupgrades.............iii
Staticelectricityprevention...........iv
Powercordsandpoweradapters........iv
Japanesepowercordandpoweradapter
description...............v
Extensioncordsandrelateddevices.......v
Plugsandoutlets...............v
Externaldevices...............v
Heatandproductventilation..........v
Operatingenvironment............vi
Powersupplystatement............vi
Cleaningandmaintenance..........vii
Glasspartsnotice.............vii
Tip-overhazardpreventionnotice.......vii
Chapter1.Productoverview......1
Hardwarelocations..............1
Frontview................1
Rearview................3
Computercomponents..........5
Partsonthesystemboard.........6
Machinetypeandmodellabel........7
Features..................7
Specifications...............10
Programs.................10
Accessingaprogramonthecomputer...10
Installingaprogramthatisreadytobe
installed...............11
AnintroductiontoLenovoprograms....11
Chapter2.Usingyourcomputer...13
Adjustingthecomputerstand.........13
AdjustingtheOrchidTiltStand......13
Registeringthecomputer..........13
Settingthecomputervolume.........14
AddinganicontotheWindowsnotificationarea.14
Connectingtoanetwork...........14
ConnectingtoanEthernetLAN......14
ConnectingtoawirelessLAN.......14
ConnectingtoaBluetooth-enableddevice..15
Chapter3.Y ouandyourcomputer..17
Arrangingyourworkspace..........17
Glareandlighting............17
Aircirculation.............17
Electricaloutletlocationsandcablelengths.17
Comfort...............17
Accessibilityinformation...........18
Cleaningthecomputer...........21
Maintenance...............21
Basicmaintenancetips.........21
Goodmaintenancepractices.......21
Keepingthecomputercurrent.......22
Movingthecomputer............23
Chapter4.Security..........25
Lockingthecomputer............25
AttachingaKensington-stylecablelock...26 Viewingandchangingsecuritysettingsinthe
SetupUtilityprogram............26
Preventingunauthorizedaccesstothecomputer.26
Usingthecoverpresenceswitch.......27
Usingandunderstandingfirewalls.......27
Protectingdataagainstviruses........27
ComputraceAgentsoftwareembeddedin
firmware.................28
TrustedPlatformModule(TPM)........28
Chapter5.Advancedconfiguration..29
UsingtheSetupUtilityprogram........29
StartingtheSetupUtilityprogram.....29
Enablingordisablingadevice.......29
EnablingordisablingtheAutomaticPowerOn
features...............29
EnablingordisablingtheErPLPScompliance
mode................30
EnablingordisablingtheConfiguration
ChangeDetectionfeature........30
UsingBIOSpasswords.........31
Selectingastartupdevice........32
ExitingtheSetupUtilityprogram......33
UpdatingtheBIOS.............33
Chapter6.T roubleshooting,
diagnostics,andrecovery......35
Basicprocedureforresolvingcomputer
problems.................35
Troubleshooting..............35
Startupproblems............35
Audioproblems............36
CDproblems.............37
DVDproblems.............37
©CopyrightLenovo2016,2017
i
Intermittentproblems..........38
Storagedriveproblems.........38
Screenproblems............39
Networkingproblems..........40
Performanceproblems..........42
Serialconnectorcannotbeaccessed....43
USBdeviceproblems..........43
Softwareanddriverproblems.......43
Diagnostics................44
LenovoSolutionCenter.........44
Recoveryinformation............44
RecoveryinformationforWindows7....44
RecoveryinformationforWindows10....45
Chapter7.Installingorreplacing
hardware...............47
Handlingstatic-sensitivedevices.......47
Installingorreplacinghardware........47
Installingexternaloptions........47
Replacingthepoweradapter.......48
Removingtheslidecover.........49
Replacingthebottomcover........50
Replacingthememorymodule......51
ReplacingtheOrchidTiltStand......53
Completingthepartsreplacement.....54
Chapter8.Gettinginformation,help,
andservice..............57
Informationresources............57
Accessingtheuserguideinvarious
languages...............57
Windowshelpsystem..........57
Safetyandwarranty...........57
LenovoWebsite............57
LenovoSupportWebsite.........58
Frequentlyaskedquestions........58
Helpandservice..............58
Callingforservice............58
Usingotherservices..........59
Purchasingadditionalservices......59
AppendixA.Regulatory
information..............61
Exportclassificationnotice..........61
Electronicemissionsnotices.........61
FederalCommunicationsCommission
DeclarationofConformity........61
Eurasiancompliancemark..........63
Brazilaudionotice.............63
Mexicowireless-radiocomplianceinformation..63
Taiwanvisionprecautionnotice........63
Additionalregulatoryinformation.......63
AppendixB.WEEEandrecycling
information..............65
ImportantWEEEinformation.........65
RecyclinginformationforJapan........65
RecyclinginformationforBrazil........66
BatteryrecyclinginformationforTaiwan.....66
BatteryrecyclinginformationfortheEuropean
Union..................67
AppendixC.RestrictionofHazardous
Substances(RoHS)Directive.....69
EuropeanUnionRoHS...........69
TurkishRoHS...............69
UkraineRoHS...............69
IndiaRoHS................69
ChinaRoHS................70
TaiwanRoHS...............70
AppendixD.ENERGYST ARmodel
information..............71
AppendixE.Notices..........73
Trademarks................74
iiThinkCentreX1UserGuide
Readthisfirst:Importantsafetyinformation
CAUTION: Beforeusingthecomputer,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertothesafetyinformationinthissectionandintheSafetyandWarrantyGuidethatyou receivedwiththisproduct.Readingandunderstandingallthesafetyinformationreducestheriskof personalinjuryanddamagetoyourproduct.IfyounolongerhaveacopyoftheSafetyandWarranty Guide,youcanobtainaPortableDocumentFormat(PDF)versionfromtheLenovo siteathttp://www.lenovo.com/UserManuals.

Beforeusingthismanual

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheinformationinthissectionandthesafetyinformationintheSafetyandWarranty Guidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformationreduces theriskofpersonalinjuryanddamagetoyourproduct.
®
SupportWeb
IfyounolongerhaveacopyoftheSafetyandWarrantyGuide,youcanobtainaPortableDocumentFormat (PDF)versionfromtheLenovo
®
SupportWebsiteathttp://www.lenovo.com/UserManuals.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhaveany questionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinthecomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
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iii
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions. Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth, levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm connectedtothepoweradapter),H05VV-F,3G,0.75mm supplyassembly),orbetter.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.
2
(thepowercordconnectedtotheinternalpower
2
(thepowercord
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.
ivThinkCentreX1UserGuide

Japanesepowercordandpoweradapterdescription

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewiththecomputerequipmentappearstobedamagedor corroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof electricity;otherwise,unstablevoltagemightdamagethecomputer,data,orconnecteddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet. Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile thecomputerpowerison;otherwise,youmightdamagethecomputer.Toavoidpossibledamageto connecteddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries arecharging.Alwaysfollowthesebasicprecautions:
•Donotleavethecomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.The computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended contactwiththebodycouldcausediscomfortor,potentially,askinburn.
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v
•Donotchargethebatteryoroperatethecomputer,poweradapter,oraccessoriesnearflammable materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa, carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting thecomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents, andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperatingthe computerwithintwofeetofhigh-trafficareas.Ifyoumustoperatethecomputerinornearahigh-traffic area,inspectand,ifnecessary,cleanthecomputermorefrequently.
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperatethecomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtousethecomputeris10°C–35°C(50°F–95°F)withhumidityranging between35%and80%.Ifthecomputerisstoredortransportedintemperatureslessthan10°C(50°F),allow thecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)beforeuse. Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowthecomputertorisetoanoptimal operatingtemperaturebeforeusecouldresultinirreparabledamagetothecomputer.
Ifpossible,placethecomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and microwaveovenawayfromthecomputerbecausethestrongmagneticfieldsgeneratedbytheseappliances candamagethemonitoranddataonthestoragedrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherconnecteddevices.Ifliquidisspilled onorinthecomputeroraconnecteddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
viThinkCentreX1UserGuide
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached. Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts, contactaservicetechnician.

Cleaningandmaintenance

Keepthecomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth andthenwipethecomputersurfaces.

Glasspartsnotice

CAUTION: Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.

Tip-overhazardpreventionnotice

•Placethecomputeronasturdyandlowbase,oranchorthefurnitureandpositionthecomputeras farbackonthefurnitureaspossible.
•Keepremotecontrols,toys,andotheritemsthatmightattractchildrenoffthecomputer.
•Keepthecomputer,cables,andcordsoutofthereachofchildren.
•Supervisechildreninroomswherethesesafetytipshavenotbeenfollowed.
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viiiThinkCentreX1UserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:
“Hardwarelocations”onpage1
“Features”onpage7
“Specifications”onpage10
“Programs”onpage10

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofthecomputerhardware.
Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

Frontview

Figure1.Frontview
1Integratedmicrophones(2)
3Integratedcamerashieldcontrolslider4Integratedcamera
5Microphonemute/unmutecontrol6Monitor/computermodeswitch
7Powerbutton8Powerindicator
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2Integratedcameraactivityindicator
1
9Storagedriveactivityindicator10Microphonemute/unmuteindicator
11Internalspeakers(2)
Integratedcamera Usedtotakepicturesorholdavideoconference.
Integratedcameraactivityindicator Whentheintegratedcameraactivityindicatorison,thecameraisinuse.
Integratedcamerashieldcontrolslider Usedtodisabletheintegratedcameraphysically.
Integratedmicrophone Usedtorecordsoundsorusespeech-recognitionsoftwarewithoutusingamicrophone.
Internalspeaker Usedtolistentothesoundsfromyourcomputerwithoutusingaheadsetorheadphones.
Microphonemute/unmutecontrol Usedtomuteorunmutetheintegratedmicrophones.
Microphonemute/unmuteindicator Whenthemicrophonemute/unmuteindicatorison,themicrophonesaremuteorunmute.
Powerbutton Usedtoturnonyourcomputer.Youalsocanusethepowerbuttontoturnoffyourcomputeronlywhen
youcannotuseanyMicrosoft
®
Windows
®
shutdownproceduretoturnoffyourcomputer.
Powerindicator Whenthepowerindicatorison,thecomputerison.
Storagedriveactivityindicator Whenthestoragedriveactivityindicatorison,thestoragedriveisinuse.
2ThinkCentreX1UserGuide

Rearview

Figure2.Rearview
1Cardreaderslot(optional)2AlwaysOnUSB3.0connector(withrapidcharge)
3USB3.0connector
5Security-lockslot
7DisplayPort
9USB3.0connectors(3)
®
connector8Ethernetconnector
4Headsetconnector
6Power-adapterconnector
AlwaysOnUSB3.0connector(withrapidcharge) UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,orapersonaldigitalassistant(PDA).Withtheacpoweradapterconnected,youcan chargetheautomaticallydetecteddeviceevenwhenthecomputerisinhibernationmodeorturnedoff. ToenabletheAlwaysOnUSBfunction,openthePowerManagerprogram.See“Accessingaprogramon thecomputer”onpage10.Then,followtheinstructionsonthescreen.
Power-adapterconnector Usedtoconnectthepoweradaptertoyourcomputerforpowersupply.
Chapter1.Productoverview3
Cardreaderslot Usedtoholdacard-shapedstoragemediumsothatthecardreadercanreadthedataonthestorage
medium.Yourcomputersupportsthefollowingcards:
–MemoryStickcard –MemoryStickPROcard –MultiMediaCard(MMC) –MMCmobilecard –MMCpluscard –Reduced-SizeMultiMediaCard(RS-MMC) –SecureDigital(SD)card –SecureDigitalHigh-Capacity(SDHC)card –SecureDigitaleXtended-Capacity(SDXC)card –xD-Picturecard(typeM) –xD-Picturecard(typeH)
DisplayPortconnector Usedtosendorreceiveaudioandvideosignals.Anotheraudioorvideodevice(suchasa
high-performancemonitor)canbeattachedtothisDisplayPortconnector.
Ethernetconnector UsedtoconnectanEthernetcableforalocalareanetwork(LAN).
Note:TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea Category5eorbetterEthernetcable.
Headsetconnector Usedtoconnectaheadsetorheadphonestoyourcomputer.
Microphoneconnector Usedtoconnectamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.
Security-lockslot UsedtosecureaKensington-stylecablelock.Formoreinformation,see“AttachingaKensington-style
cablelock”onpage26
.
USB3.0connector UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
4ThinkCentreX1UserGuide

Computercomponents

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.
Figure3.Computercomponents
Chapter1.Productoverview5
1OrchidTiltStandbase2OrchidTiltStand
3Slidecover
5Bottomcover
7Integratedcamera
9LCDpanel10Coverpresenceswitch(alsoknownasintrusion
4Memorymoduleshield
6I/Oshield
8Computercover
switch)
11I/Obracket12Cardreader
13I/Oboard14Storagedrive
15Storagedrivebracket16Internalspeakers(2)
17Wi-Fiantennas(2)18VESAmountbracket
19Memorymodule20Heatsink
21Coin-cellbattery
23Controlbuttonboard24Controlbuttonboardbezel
25Wi-Ficard
27Systemboardshield
29Poweradapter
22LEDboard
26Systemfan
28Powercord

Partsonthesystemboard

Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see
“Frontview”onpage1and“Rearview”onpage3.
Figure4.Partsonthesystemboard
1Integratedcameraconnector2Memoryslot
3Coverpresenceswitchconnector(Intrusionswitch
connector)
5Storagedriveconnector
7LCDconnector8Controlbuttonboardconnector
9LCDpanelconnector
11Systemfanconnector
4I/Oboardconnector
6Internalspeakerconnector
10Wi-Ficardslot
6ThinkCentreX1UserGuide

Machinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthebottomofyourcomputerasshown.
Figure5.Machinetypeandmodellabel

Features

Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.
Informationaboutyourcomputer
•Toviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer, dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties. –ForWindows10:ClickSettingsSystemAbout.
Note:Thememoryshownintheoperatingsystemmightbeinconsistentwiththenominalmemoryofthe memorymodule(s)thatareinstalledinyourcomputer.
•Toviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour computer,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
Chapter1.Productoverview7
Preinstalledoperatingsystem
YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.T odetermineifanoperating systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
Powersupply
Yourcomputercomeswitha90-wattpoweradapter.
Storagedrives
Yourcomputersupportsonestoragedrive.
Toviewtheamountofstoragedrivespace,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick Manage.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDiskManagement.
Videofeature
TheintegratedgraphicscardsupportstheDisplayPortconnectoronyourcomputer.
Audiofeatures
Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:
•Headsetconnector
•Integratedmicrophone
•Internalspeaker
Input/Output(I/O)features
•Audioconnectors(headsetconnectorandmicrophoneconnector)
•Cardreaderslot(optional)
•DisplayPortconnector
•Ethernetconnector
•USBconnector
Expansion
•Cardreaderslot(optional)
•Memoryslot
•Storagedrivebay
Networkfeatures
•EthernetLAN
•WirelessLAN
•Bluetooth
Securityfeatures
Formoreinformation,seeChapter4“Security”onpage25.
8ThinkCentreX1UserGuide
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI) DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand otherperipherals,powersources,maintenancehistory,andsoon.
•ErPLPScompliancemode Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see “EnablingordisablingtheErPLPScompliancemode”onpage30
•Intel
®
StandardManageability
.
IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelActiveManagementT echnology(AMT)(availableonsomemodels) IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers
easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelMatrixStorageManager IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSerialAdvancedTechnology
Attachment(SATA)RedundantArrayofIndependentDisks(RAID)5arraysandSATARAID10arrayson specificIntelchipsetsystemboardstoenhanceharddiskperformance.
•PrebootExecutionEnvironment(PXE) PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof
datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread
managementdatastoredintheBIOSofacomputer.
•WakeonLAN WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother computeronthesameLAN.
•WakeonRing WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI) WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Chapter1.Productoverview9
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions(withoutacomputerstandbase)
Width:570mm(22.4inches) Height:450mm(17.7inches) Depth:100mm(3.9inches)
Weight(withoutthepackage)
Maximumconfigurationasshipped:5kg(11lb)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F) Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F) Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing) Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft) Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonthecomputer.

Accessingaprogramonthecomputer

Toaccessaprogramonthecomputer,dooneofthefollowing:
•FromWindowsSearch:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname
intothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
•FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickAllProgramstodisplaytheprogramlist.Fromthelistorafolderinthelist,
clickthenameofthedesiredprogramtolaunchtheprogram.
10ThinkCentreX1UserGuide
–ForWindows10:Fromtheprogramlistorafolderinthelist,clickthenameofthedesiredprogram
tolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem
ControlPanel.
4.ViewControlPanelusinglargeiconsorsmallicons,andthenclickthenameofthedesiredprogram tolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled

Note:ForWindows7,dependingonthecomputermodel,someoftheLenovoprogramsmightbereadyto
beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.
Toinstallaprogramthatisreadytobeinstalled,dothefollowing:
1.OpentheLenovoThinkVantage page10.
2.ViewtheprogramiconsusingTiles.
3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then, double-clicktheicontoinstalltheprogram.
®
Toolsprogram.See“Accessingaprogramonthecomputer”on

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.
Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.
•ForWindows7only:
CreateRecoveryMedia
TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage drivetothefactory-defaultsettings.
LenovoBluetoothLock
TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone) asaproximity-basedunitforlockingorunlockingthecomputerautomatically.Bydetectingthe distancebetweenthecomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo BluetoothLockprogramautomaticallylocksthecomputerwhenyouwalkawayandunlocksthe computerwhenyoucomeback.Thisisasimplewaytoprotectthecomputeragainstunauthorized accessincasethatyouforgettolockthecomputer.
LenovoPowerENGAGE
TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.
PasswordManager
ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor WindowsprogramsandWebsites.
PowerManager
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementforthe computer.Itenablesyoutoadjustthecomputerpowersettingstoachievethebestbalancebetween performanceandpowersaving.
Chapter1.Productoverview11
RescueandRecovery
®
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem crashes,evenifyoucannotstarttheWindowsoperatingsystem.
SystemUpdate
TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor downloadandinstallation.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.
•ForWindows10only:
LenovoCompanion
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo Companion,theyare.UseLenovoCompaniontodothefollowing:
–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates. –Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer. –Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles
andblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou candowithyourcomputer.
LenovoID
TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo programsandwebportalswithsinglesign-on.
LenovoSettings
TheLenovoSettingsprogramistheonestopshopforyoutocontrolhardwarefeatures,sensors andprogramsonyourcomputer.LenovoSettingsenablesyoutooptimizedeviceperformanceby customizingkeyfunctions,suchaspowerplans,audio,camera,andnetworks.
•ForWindows7andWindows10:
LenovoDeviceExperienceorLenovoPCExperience
TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.
LenovoDisplayManager
TheLenovoDisplayManagerprogramenablesyoutoadjustthebrightness,contrast,andresolution ofyourmonitor.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation, alongwithhintsandtipsformaximumsystemperformance.
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Chapter2.Usingyourcomputer

Thischaptercontainsthefollowingtopics:
“Adjustingthecomputerstand”onpage13
“Registeringthecomputer”onpage13
“Settingthecomputervolume”onpage14
“AddinganicontotheWindowsnotificationarea”onpage14
“Connectingtoanetwork”onpage14

Adjustingthecomputerstand

Youcanusethecomputerstandtoadjustthecomputertoapositioncomfortableforyou.
Note:Thecomputerstandisoptional.

AdjustingtheOrchidTiltStand

Youcanadjusttheverticalpositionofthecomputerbetween5°tothefrontand45°totherearasshown.
Figure6.AdjustingtheOrchidTiltStand

Registeringthecomputer

WhenyouregisterthecomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.
ToregisterthecomputerwithLenovo,ensurethatthecomputerisconnectedtotheInternet.Then,goto http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.
©CopyrightLenovo2016,2017
13

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage14
2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.
.
AddinganicontotheWindowsnotificationarea
ToaddanicontotheWindowsnotificationarea,dothefollowing:
1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand dragittothenotificationarea.
2.Iftheiconisnotdisplayed,turnontheicon. a.ClicktheStartbuttontoopentheStartmenu. b.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and thenclickNotificationAreaIconsT urnsystemiconsonoroff.
•ForWindows10:ClickSettingsPersonalizationT askbarTurnsystemiconsonoroff.
c.Turnonthedesiredicon.
3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.

Connectingtoanetwork

Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectthecomputertoa network,see“Networkingproblems”onpage40
.

ConnectingtoanEthernetLAN

YoucanconnectthecomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernetconnector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

ConnectingtoawirelessLAN

YoucanconnectthecomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof radiowavesonly.
Note:ThewirelessLANfeatureisoptional.
Toestablishawireless-LANconnection,dothefollowing:
1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonthecomputerisworking.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable wirelessnetworks.
Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea, addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage14
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.
3.ClickawirelessLAN,andthenclickConnecttoconnectthecomputertoit.Providerequired informationifneeded.

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless connectionbetweenthecomputerandanotherBluetooth-enableddevicewithinadistanceofabout10 m(32.8ft).
Note:TheBluetoothfeatureisoptional.
ToconnecttoaBluetooth-enableddevice,dothefollowing:
1.EnsurethattheBluetoothfeatureonthecomputerisworkingandtheBluetooth-enableddeviceis locatedwithinadistanceofabout10m(32.8ft)fromthecomputer.
2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.
Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage14
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickAddaDeviceandfollowtheinstructionsonthescreen..
•ForWindows10:ClickAddaBluetoothDeviceandfollowtheinstructionsonthescreen.
.
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16ThinkCentreX1UserGuide

Chapter3.Youandyourcomputer

Thischaptercontainsthefollowingtopics:
“Arrangingyourworkspace”onpage17
“Accessibilityinformation”onpage18
“Cleaningthecomputer”onpage21
“Maintenance”onpage21
“Movingthecomputer”onpage23

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthecomputertominimizeglareandreflectionsfromoverheadlights,windows,andotherlight sources.Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible, placethecomputeratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverhead lightingbyturningofflightsorusinglowerwattagebulbs.Ifyouinstallthecomputernearawindow,use curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthecomputer astheroomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Thecomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage. Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient. Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofthecomputer:
•Locationsofelectricaloutlets
•Lengthofpowercordsorpoweradapters
•Lengthofthecablesthatareconnectedtootherdevices
Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on pageiv
.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.
©CopyrightLenovo2016,2017
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•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches). Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit withouttwistingyourbody.
•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair adjustmentstobestsuityourdesiredposture.
•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.
•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal) position.Typewithasofttouchwithoutpoundingthekeys.
•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation fromthefollowingWebsite: http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakethecomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds
ShiftfivetimesT urnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
OpenEaseofAccessCenter
TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
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EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and thenclickEaseofAccessCenter.
•ForWindows10:ClickSettingsEaseofAccess.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard Ifyouprefertotypeorenterdataintothecomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual keyboardwithallthestandardkeys.
•HighContrast HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolthecomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanelontheStartmenu.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem ControlPanel.
2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickSpeechRecognition.
Chapter3.Youandyourcomputer19
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems, andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders: http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader: http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader: http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofthe computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof AccessCenter”onpage19.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolutionMaketextandotheritemslargerorsmaller. –ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows. Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Thecomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
20ThinkCentreX1UserGuide
TTY/TDDconversionmodem
Thecomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD) conversionmodem.ThemodemmustbeconnectedbetweenthecomputerandaTTY/TDDtelephone. Then,youcantypeamessageonthecomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe imagewhentheyuseascreenreader.

Cleaningthecomputer

CAUTION: Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected tothecomputer.
Itisagoodpracticetocleanthecomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically. Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,thecomputerwillserveyoureliably.Thissectionprovides informationaboutmaintainingthecomputersothatitcankeepworkingintoporder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingthecomputerfunctioningproperly:
•Keepthecomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepthecomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofthecomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.
•Keepthecomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingthe computercurrent”onpage22
•Emptyyourrecyclebinonaregularbasis.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
.
Chapter3.Youandyourcomputer21
•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance problems.See“Performanceproblems”onpage42
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced. Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.
•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup. Tobackupyourdata,dooneofthefollowing:
–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”
onpage10
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickFileHistory.Followthe instructionsonthescreen.
•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour operatingsystemevenifWindowsfailstostartup.
Tocreatearecoverymedium,dooneofthefollowing:
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonthe
computer”onpage10 systemoftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery.Followthe instructionsonthescreen.
•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace onyourstoragedrive.
Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonthe computer”onpage10 oftheprogram.
.Formoreinformationaboutbackingupyourdata,refertothehelpsystemoftheprogram.
.Formoreinformationaboutcreatingarecoverymedium,refertothehelp
.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem
.

Keepingthecomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforthe computer.
Gettingthelatestdevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofthecomputer.
Togetthelatestdevicedriversforthecomputer,dooneofthefollowing:
•Downloadthedevicedriversthatarepreinstalledonthecomputer.Gotohttp://www.lenovo.com/drivers.
•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage22.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended thatyougetdevicedriversfromLenovo.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforthecomputer,ensurethatthecomputerisconnectedtotheInternet anddooneofthefollowing:
•UseoneofthefollowingLenovoprogramstogetthesystemupdates:
22ThinkCentreX1UserGuide
–ForWindows7:UsetheSystemUpdateprogram. –ForWindows10:UsetheLenovoCompanionprogram. ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonthecomputer”
onpage10.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•UseWindowsUpdatetogetthesystemupdates.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and
thenclickWindowsUpdate.
–ForWindows10:ClickSettingsUpdate&securityWindowsUpdate.
3.Followtheinstructionsonthescreen.

Movingthecomputer

Beforemovingthecomputer,takethefollowingprecautions:
1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage21.
2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.
Movingthecomputertoanothercountryorregion
Whenyoumovethecomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.
Chapter3.Youandyourcomputer23
24ThinkCentreX1UserGuide

Chapter4.Security

Thischaptercontainsthefollowingtopics:
“Lockingthecomputer”onpage25
“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage26
“Preventingunauthorizedaccesstothecomputer”onpage26
“Usingthecoverpresenceswitch”onpage27
“Usingandunderstandingfirewalls”onpage27
“Protectingdataagainstviruses”onpage27
“ComputraceAgentsoftwareembeddedinfirmware”onpage28
“TrustedPlatformModule(TPM)”onpage28

Lockingthecomputer

Thissectionprovidesinformationaboutlockingthecomputerwiththelockingdevicestokeepthecomputer safe.
©CopyrightLenovo2016,2017
25

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y ou canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support
Figure7.Kensington-stylecablelock

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Y oucan referto“UsingtheSetupUtilityprogram”onpage29togetbasicinformationaboutsomemajor securitysettings.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.

Preventingunauthorizedaccesstothecomputer

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstothecomputerand data.
•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage31
•TouseWindowsaccounts,dothefollowing:
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.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelUserAccounts. –ForWindows10:ClickSettingsAccounts.
3.Followtheinstructionsonthescreen.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsthecomputerfromloggingintotheoperatingsystemwhenthe computercoverisnotproperlyinstalledorclosed.
Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
2.SelectSecurityChassisIntrusionDetectionandpressEnter.
3.SelectEnabledandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.
Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:
1.Properlyinstallorclosethecomputercover.
2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29and “ExitingtheSetupUtilityprogram”onpage33.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.Ifthe computerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecuritythreats, unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formoreinformation abouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TouseWindowsFirewall,dothefollowing
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanelontheStartmenu.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem
ControlPanel.
2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickWindowsFirewall.
3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Thecomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.
Lenovoprovidesafullversionofantivirussoftwareonthecomputerwithafree30-daysubscription.After30 days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Chapter4.Security27
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.
ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinthe computer.
28ThinkCentreX1UserGuide
Chapter5.Advancedconfiguration
Thischaptercontainsthefollowingtopics:
“UsingtheSetupUtilityprogram”onpage29
“UpdatingtheBIOS”onpage33

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofthecomputer.This sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.
Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:
1.T urnonorrestartthecomputer.
2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage31
Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.
.
Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such asUSBconnectorsorstoragedrives).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
2.SelectDevices.
3.SelectthedeviceyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.

EnablingordisablingtheAutomaticPowerOnfeatures

IfyouenabletheAutomaticPowerOnfeatures,thecomputerwillstartupautomatically.
ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
2.SelectPowerAutomaticPowerOnandpressEnter.
3.SelectthefeatureyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.
©CopyrightLenovo2016,2017
29

EnablingordisablingtheErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go to: http://www.lenovo.com/ecodeclaration
YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof electricitywhenthecomputerisofforinsleepmode.
ToenableordisabletheErPLPScompliancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
2.SelectPowerEnhancedPowerSavingModeandpressEnter.
3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:
•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor disablingtheAutomaticPowerOnfeatures”onpage29.
•IfyouselectDisabled,pressEnter.Then,gotothenextstep.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.
WhentheErPLPScompliancemodeisenabled,youcanwakeupthecomputerbydoingoneofthe following:
•Pressthepowerbutton.
•EnabletheWakeUponAlarmfeaturetomakethecomputerwakeupatasettime.See“Enablingor disablingtheAutomaticPowerOnfeatures”onpage29.
•EnabletheAfterPowerLossfeaturetomakethecomputerwakeupwhenthepowersupplyresumesafter asuddenlossofelectricity.
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
2.SelectPowerAfterPowerLossandpressEnter.
3.SelectPowerOnandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.
IntheWindows10operatingsystems,youalsoneedtodisabletheFastStartupfunctiontomeettheoff moderequirementofErPcompliance.
TodisabletheFastStartupfunction,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystemControlPanel.
2.SelectAllControlPanelItemsPowerOptions.
3.SelectChoosewhatthepowerbuttonsdofromthepop-updialogbox.
4.SelecttheChangesettingsthatarecurrentlyunavailableoption,andcleartheTurnonfaststartup optionfromtheShutdownsettingslist.
EnablingordisablingtheConfigurationChangeDetectionfeature
IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed whenyouturnonthecomputer.
ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
2.SelectSecurityConfigurationChangeDetectionandpressEnter.
30ThinkCentreX1UserGuide
3.SelectthedesiredsettingandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.
Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:
•PresstheF2key.
Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.
•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29 “ExitingtheSetupUtilityprogram”onpage33.
and

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstothecomputer anddata.
Youdonothavetosetanypasswordstousethecomputer.However,usingpasswordsimprovescomputer security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset anadministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword. However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess thestoragedrive.
Notes:
–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive
isremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom
thestoragedrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
Chapter5.Advancedconfiguration31
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
2.SelectSecurity.
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPasswordandpressEnter.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage31
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.
.

Selectingastartupdevice

Ifthecomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice sequencepermanentlyorselectatemporarystartupdevice.
Changingthestartupdevicesequencepermanently
Tochangethestartupdevicesequencepermanently,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage29.
3.SelectStartup.
4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage33.
Selectingatemporarystartupdevice
Note:Notalldiscsandstoragedrivesarebootable.
Toselectatemporarystartupdevice,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key untilStartupDeviceMenuisdisplayed.
32ThinkCentreX1UserGuide
Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.
3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.
Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup device,see“Changingthestartupdevicesequencepermanently”onpage32
.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:
•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectY esinthewindowdisplayed andpressEnter.
Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethenewsettings,selectExitDiscardChangesandExitandpressEnter. Then,selectY esinthewindowdisplayedandpressEnter.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate theBIOS.Y oucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/drivers.
2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate driveryoudownload.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
Chapter5.Advancedconfiguration33
34ThinkCentreX1UserGuide

Chapter6.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolvethecomputerproblems.Followthestepsinthebasicprocedure forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics, andrecoveryinformation.
“Basicprocedureforresolvingcomputerproblems”onpage35
“T roubleshooting”onpage35
“Diagnostics”onpage44
“Recoveryinformation”onpage44

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:
1.Ensurethat: a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely. b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
c.AllconnecteddevicesareenabledintheBIOSsettingsofthecomputer.See“Enablingordisabling
adevice”onpage29
Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.
2.Useanantivirusprogramtoseeifthecomputerhasbeeninfectedbyavirus.Iftheprogramdetects avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe nextstep.
3.Goto“T roubleshooting”onpage35andfollowtheinstructionsforthetypeofproblemyouare experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe nextstep.
4.Runthediagnosticprogram.See“Diagnostics”onpage44.Ifthediagnosticprogramdoesnotresolve yourproblem,continuewiththenextstep.
5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage44.
6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation abouthelp,service,andtechnicalassistance,seeChapter8“Gettinginformation,help,andservice” onpage57.
.

Troubleshooting

Attention:Donotopenthecomputerorattemptanyrepairbeforereadingandunderstanding“Readthis
first:Importantsafetyinformation”inthisdocument.
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thissectionprovidessolutionstostartup-relatedproblems.
Thecomputerdoesnotstartupwhenyoupressthepowerbutton
Solutions:Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.
©CopyrightLenovo2016,2017
35
•Ifthecomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
Theoperatingsystemfailstostartup
Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually, theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice sequencepermanently”onpage32.
Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup
Solution:Ensurethatnokeysarestuck.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition. –Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers settingsarenotselectedandnoneofthevolumesettingsissettoolow.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification area.See“AddinganicontotheWindowsnotificationarea”onpage14.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel, ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem. IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.
Soundcomesonlyfromoneexternalspeaker
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.
•DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,click
thespeakericonontopofthevolumecontrol.
36ThinkCentreX1UserGuide
–ForWindows10:Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,
clickOpenVolumeMixerandselectthedesiredspeaker.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification area.See“AddinganicontotheWindowsnotificationarea”onpage14
Then,clicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to startthecomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto “Selectingatemporarystartupdevice”onpage32 sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.
forinformationonviewingandchangingthestartup

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingforthe regionwhereyouareusingthecomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonthecomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
Chapter6.Troubleshooting,diagnostics,andrecovery37
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Storagedriveproblems

Selectyoursymptomfromthefollowinglist:
“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage38
“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive” onpage38
SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatthecomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfthecomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive
enablementmodule(onetofivestoragedrives)isinstalled.
–IfthecomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement
module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.
"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe correctstoragedrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage drive
38ThinkCentreX1UserGuide
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
•EnsurethatthestoragedrivethecomputerstartsupfromislistedasthefirststartupdeviceintheSetup Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage32
Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch cases,youmightneedtoreplacethestoragedrive.
.

Screenproblems

Thissectionprovidessolutionstoscreen-relatedproblems.
Myscreengoesblankwhilethecomputerison
Solutions:
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
•Pressakeytoexitthescreensaver.
•Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
•Thebrightnessandcontrastissetcorrectly.
•IfthescreengoesblankwhenIstartsomeapplicationprograms,installthedevicedriversforthe applicationprograms.Refertothedocumentationfortheaffectedapplicationprogramtocheckwhether anydevicedriversarerequired.
Theimageappearstobeflickering
Solutions:
•Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfartheraway fromthescreen.Ifthisdoesnotcorrecttheproblem,turnoffthecomputer.Then,adjusttheplacementof thecomputerandotherdevicessothattheyareatleast305mm(12inches)apart.Turnonthecomputer.
•Resettherefreshratesupportedbythecomputer.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolutionAdvancedsettings. –ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings
Displayadapterproperties.
3.ClicktheMonitortab,andthenresettherefreshratetobethehighestandnoninterlaced.
Theimageisdiscolored
Solution:Thescreenmightbeaffectedbyinterferencefromnearbyequipment.Movefluorescentdesk lightingoranyequipmentthatproducesmagneticfieldsfurtherawayfromthescreen.Iftheproblem persists,dothefollowing:
1.T urnoffthecomputer.
2.Adjusttheplacementofthecomputerandotherdevicessothattheyareatleast305mm(12inches) apart.
3.T urnonthecomputer.
Chapter6.Troubleshooting,diagnostics,andrecovery39

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.
EthernetLANproblems
MycomputercannotbeconnectedtoanEthernetLAN
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page29.Then,followtheinstructionsonthescreen.
•EnabletheEthernetLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem
ControlPanel.
2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetworkandSharingCenter Changeadaptersettings.
3.Right-clicktheEthernetLANadaptericonandclickEnable.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingthecomputercurrent”onpage22.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN administratorforthenecessarynetworkingsoftware.
•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex, ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight degradeperformance,causedataloss,orresultinlostconnections.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps, butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
TheWakeOnLANfeaturedoesnotwork
Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility program”onpage29
.Then,followtheinstructionsonthescreen.
WirelessLANproblem
Note:ThewirelessLANfeatureisoptional.
ThewirelessLANfeaturedoesnotwork
Solutions:
40ThinkCentreX1UserGuide
•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page29
•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe Startmenu,andthenclickSettingsNetwork&InternetWi-Fi.TurnontheWi-Fifeature.
•EnablethewirelessLANadapter.
•UpdateorreinstallthewirelessLANdriver.See“Keepingthecomputercurrent”onpage22.
.Then,followtheinstructionsonthescreen.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem
ControlPanel.
2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetworkandSharingCenter Changeadaptersettings.
3.Right-clickthewirelessLANadaptericonandclickEnable.
Bluetoothproblems
Note:TheBluetoothfeatureisoptional.
TheBluetoothfeaturedoesnotwork
Solutions:
•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page29.Then,followtheinstructionsonthescreen.
•TurnontheBluetoothradios.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
3.Right-clickthedesiredBluetoothradiosunderBluetoothorBluetoothRadios,andthendoone ofthefollowing:
–ForWindows7:ClickEnable. –ForWindows10:ClickEnabledevice.
•EnabletheBluetoothadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem
ControlPanel.
2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetworkandSharingCenter Changeadaptersettings.
3.Right-clicktheBluetoothadaptericonandclickEnable.
•UpdateorreinstalltheBluetoothdriver.See“Keepingthecomputercurrent”onpage22.
SounddoesnotcomefromtheBluetoothheadsetorheadphones
Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Chapter6.Troubleshooting,diagnostics,andrecovery41
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage14.
3.ClickPlaybackdevices.
4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
5.ClickOK.

Performanceproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofthecomputer.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.ClicktheStartbuttontoopentheStartmenu.
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickComputer.
•ForWindows10:ClickWindowsSystemFileExplorerThisPC.
4.Right-clickyourCdriveandthenclickProperties.
5.ClicktheT oolstab.
6.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.
7.Followtheinstructionsonthescreen.
Insufficientfreestoragedrivespace
Solutions:Freeupstoragedrivespace.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
•CleanupyourCdrive.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer. –ForWindows10:ClickWindowsSystemFileExplorerThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.Checktheamountoffreespace,andthenclickDiskCleanup.
5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete, andthenclickOK.
•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystem
ControlPanel.
42ThinkCentreX1UserGuide
2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickProgramsandFeatures.
3.Dooneofthefollowing:
–ToturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Insufficientfreememoryspace
Solutions:
•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot performing.
•Installadditionalmemorymodules.Topurchasememorymodules,goto http://www.lenovo.com.

Serialconnectorcannotbeaccessed

Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

USBdeviceproblems

ThissectionprovidessolutionstoUSBdevice-relatedproblems.
MyUSBdevicecannotbeaccessed
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower cord,connectthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreconnecttheUSBconnectortoresettheUSBdevice.
IcannotinstalltheWindows7operatingsystemusinganexternalUSBdevice
Solution:Gotohttp://www.lenovo.com/supporttodownloadandinstallUSBdrivers.

Softwareanddriverproblems

Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.
Forsomeprograms,datescannotbesortedincorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates, assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays. Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
Chapter6.Troubleshooting,diagnostics,andrecovery43
Someapplicationprogramsdonotworkasexpected
Solutions:
1.Checkwhethertheproblemiscausedbyanapplicationprogram. a.Ensurethatthesoftwareiscompatiblewiththecomputer.Refertotheinformationsuppliedwith
thesoftwareformoreinformation. b.Verifythatothersoftwareworkscorrectlyonthecomputer. c.Verifythatthesoftwareyouareusingworksonanothercomputer.
2.Iftheproblemiscausedbyanapplicationprogram:
•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.
•Updatetheprogram.See“Keepingthecomputercurrent”onpage22
•Uninstalltheprogramandthenreinstallit.T odownloadaprogramthatispreinstalledonthe
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
.
Adevicedoesnotworknormallyduetodevicedriverproblems
Solution:Updatethedevicedriver.See“Keepingthecomputercurrent”onpage22.

Diagnostics

Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto
http://www.lenovo.com/diagsforthediagnosticsinformationforthecomputer.
Thediagnosticprogramisusedtotesthardwarecomponentsofthecomputer.Thediagnosticprogramalso canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofthecomputer.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonthecomputer.Theprogram enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum systemperformance.
ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonthecomputer”onpage10 moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo technicalsupportrepresentative.

Recoveryinformation

Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.
Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver. See“Keepingthecomputercurrent”onpage22.

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
.For
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu.
44ThinkCentreX1UserGuide
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery
OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–Turnonorrestartthecomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced
BootOptionswindowopens.SelectRepairYourComputer,pressEnter,andfollowtheinstructions onthescreentochoosetheappropriaterecoverysolution.
Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions window.
•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC drivetothefactory-defaultsettings.
Notes:
–Dependingonthecomputermodel,theRescueandRecoveryprogrammightnotbepreinstalled.You
needtoinstalleditmanuallyearlier.
–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat
youbackedupyourdataearlierwiththeprogram.
TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”onpage10
Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
–OpentheRescueandRecoveryworkspace.
1.T urnoffthecomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Releasethe EnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescueand Recoveryworkspace.
2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary startupdevice”onpage32.Whentherescuemediumstarts,theRescueandRecoveryworkspace opens.Followtheinstructionsonthescreen.
•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly theCdriveortheentirestoragedrivetothefactory-defaultsettings.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage21.
1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice” onpage32
2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–Ifthecomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset. –Ifthecomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport
Centertoorderarecoverydiscset.See“Callingforservice”onpage58.
.
.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
Chapter6.Troubleshooting,diagnostics,andrecovery45
–UserecoverysolutionsinWindowsSettings.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettingsUpdate&securityRecovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystemControlPanel.
2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecoveryOpenSystem Restore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup yourdataearlierwiththetool.
1.ClicktheStartbuttontoopentheStartmenu,andthenclickWindowsSystemControlPanel.
2.ViewControlPanelusinglargeiconsorsmallicons,andthenclickFileHistoryRestore personalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage32.Then,followtheinstructionsonthescreen tochoosetheappropriaterecoverysolution.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage21.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–IfthecomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey. –IfthecomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport
CentertoorderarecoveryUSBkey.See“Callingforservice”onpage58
.
46ThinkCentreX1UserGuide

Chapter7.Installingorreplacinghardware

Thischaptercontainsthefollowingtopics:
“Handlingstatic-sensitivedevices”onpage47
“Installingorreplacinghardware”onpage47

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforthecomputer.Y oucanexpand thecapabilitiesofthecomputerandmaintainthecomputerbyinstallingorreplacinghardware.
Attention:Donotopenthecomputerorattemptanyrepairbeforereadingandunderstandingthe“Read thisfirst:Importantsafetyinformation”onpageiii
Notes:
•Someofthehardwarepartsinthissectionareoptional.
•UsecomputerpartsprovidedonlybyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe instructionsthatcomewiththeoption.
•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.
.

Installingexternaloptions

Youcanconnectexternaloptionstothecomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Hardwarelocations”onpage1toidentifytherequiredconnector.
©CopyrightLenovo2016,2017
47
Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware ordevicedriversthatarerequiredfortheoption.

Replacingthepoweradapter

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Toreplacethepoweradapter,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Disconnectthepoweradaptercablefromthecomputer.
Figure8.Disconnectingthepoweradapter
48ThinkCentreX1UserGuide
3.Connectthenewpoweradaptertothepoweradapterconnectorattherearofyourcomputerand aworkableelectricaloutlet.
Figure9.Connectingthenewpoweradapter

Removingtheslidecover

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
CAUTION:
Beforeyouopentheslidecover,turnoffthecomputerandwaitseveralminutesuntilthecomputeris cool.
Toremovetheslidecover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Unlockanylockingdevicethatsecurestheslidecover.
3.Holdthesidesofyourcomputerandgentlylayitdownsothattheslidecoverisfacingup.
Chapter7.Installingorreplacinghardware49
4.Holdtheslidecoverwithyourhands.Then,slidethecoverasshowntoremoveitfromthecomputer.
Figure10.Removingtheslidecover

Replacingthebottomcover

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Toreplacethebottomcover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removetheslidecover.See“Removingtheslidecover”onpage49.
3.Locatethebottomcover.See“Computercomponents”onpage5.
50ThinkCentreX1UserGuide
4.Removetheeightscrews1thatsecurethebottomcovertoremoveitfromthecomputer.
Figure11.Removingthebottomcover
5.Alignthescrewholesinthenewbottomcoverwiththecorrespondingholesinthecomputer.Then, installtheeightscrewstosecurethebottomcovertothecomputer.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54.

Replacingthememorymodule

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Toreplacethememorymodule,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removetheslidecover.See“Removingtheslidecover”onpage49.
3.Locatethememorymodule.Thememorymoduleisinstalledunderneaththememorymoduleshield. See“Computercomponents”onpage5.
4.Pivotthememorymoduleshieldasshowntoaccessthememorymodule.
Chapter7.Installingorreplacinghardware51
Figure12.Removingthememorymoduleshield
5.Opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.
Figure13.Removingthememorymodule
6.Positionthenewmemorymoduleoverthememoryslot.Ensurethatthenotch1onthememory modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight downintotheslotuntiltheretainingclipsclose.
Figure14.Installingthememorymodule
7.Pressthememorymoduleshielddownwardasshowntosecurethememorymodule.
Figure15.Installingthememorymoduleshield
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54.
52ThinkCentreX1UserGuide

ReplacingtheOrchidTiltStand

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
ToreplacetheOrchidTiltStand,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Placeasoft,cleantowelorclothonthedeskorsurface.Holdthesidesofyourcomputerandgentlylay itdownsothatthescreenisagainstthesurfaceandtheslidecoverisfacingup.
3.Removetheslidecover.See“Removingtheslidecover”onpage49.
4.Removethebottomcover.See“Replacingthebottomcover”onpage50.
5.RemovethetwoscrewsthatsecuretheOrchidTiltStandtoremoveitfromthecomputer.
Figure16.RemovingtheOrchidTiltStand
6.Rotatethescrew1thatsecurestheOrchidTiltStandbasetoremoveitfromtheOrchidTiltStand.
Figure17.RemovingtheOrchidTiltStandbase
Chapter7.Installingorreplacinghardware53
7.InsertthemetalstudontheOrchidTiltStandintotheOrchidTiltStandbase.Then,rotatethescrew1 tosecurethenewOrchidTiltStandbase.
Figure18.InstallingtheOrchidTiltStandbase
8.Insertthetwotabs1onthenewOrchidTiltStandintothecorrespondingholesinthecomputeras shown.Then,pivottheOrchidTiltStanddownwardandinstallthetwoscrewstosecurethestand tothecomputer.
Figure19.InstallingtheOrchidTiltStand
9.Installthebottomcover.See“Replacingthebottomcover”onpage50.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage54.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,reinstalltheslidecoverandreconnectcables. Dependingonthepartsyouinstalledorreplaced,youmightneedtoconfirmtheupdatedinformationinthe SetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”onpage29
Toreinstalltheslidecoverandreconnectcablestoyourcomputer,dothefollowing:
1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsareleft insideyourcomputer.See“Computercomponents”onpage5forthelocationsofvariouscomponents inyourcomputer.
54ThinkCentreX1UserGuide
.
2.Ensurethatthecablesareroutedcorrectlybeforereinstallingtheslidecover.Keepcablesclearofthe hingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingtheslidecover.
3.Alignthesidesoftheslidecoverwiththecorrespondingrailguidesonthecomputer.Then,slide thecoverasshownuntilitsnapsintoposition.
Figure20.Installingtheslidecover
4.Placethecomputerinanuprightposition.
5.Ifalockingdeviceisavailable,useittolockthecomputer.See“Lockingthecomputer”onpage25.
6.Reconnecttheexternalcablesandpowercordstothecorrespondingconnectorsonthecomputer. See“Hardwarelocations”onpage1
.
7.Updateyourconfiguration.See“UsingtheSetupUtilityprogram”onpage29.
8.Ifanewlyinstalledhardwarecomponentdoesnotworknormally,updatethedevicedriver.See “Keepingthecomputercurrent”onpage22
.
Chapter7.Installingorreplacinghardware55
56ThinkCentreX1UserGuide

Chapter8.Gettinginformation,help,andservice

Thischaptercontainsthefollowingtopics:
“Informationresources”onpage57
“Helpandservice”onpage58

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

Accessingtheuserguideinvariouslanguages

Toaccesstheuserguideinvariouslanguages,goto: http://www.lenovo.com/UserManuals

Windowshelpsystem

Note:IfyouusetheonlinehelpforWindows7orthehelpforWindows10,ensurethatthecomputer
isconnectedtotheInternet.
TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.
ToaccesstheWindowshelpsystem,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickHelpandSupport.Y oucanchoosetousetheonlineorofflinehelpatthe
bottomofthescreen.
•ForWindows10:ClickGetHelp.

Safetyandwarranty

•TheSafetyandWarrantyGuideprovidedwiththecomputercontainsimportantsafetyinformation, productwarrantyterms,andlegalnotices.
•Theprefaceinthisdocumentcontainsadditionalsafetyinformationthatappliestotopicsandtasks describedinthisdocument.
Ensurethatyoureadandunderstandallsafetyinformationbeforeusingthecomputer.

LenovoWebsite

TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy, upgrade,andmaintainthecomputer.Youalsocandothefollowing:
•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforthe computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms, networksetupandconfiguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Accesstroubleshootingandsupportinformationforthecomputermodelandothersupportedproducts.
©CopyrightLenovo2016,2017
57
•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Diagnosticsolutions
•Driversandsoftware
•Knowledgebaseandfrequentlyaskedquestions
•Latestelectronicmanuals
•LenovoSupportphonenumbers
•Productandpartsdetails
•Productandservicewarranty

Frequentlyaskedquestions

Fortheanswerstofrequentlyaskedquestionsaboutthecomputer,goto: http://www.lenovo.com/support/faq

Helpandservice

Thissectionprovidesinformationaboutobtaininghelpandservice.

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport Center.Forthewarrantyperiodofthecomputer,gotohttp://www.lenovo.com/warranty-status.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Thefollowingservicesareavailableduringthewarrantyperiod:
Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare availabletoprovidetheapplicablelevelofservice.
EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Ifpossible,beatthecomputerwhenyoucall.Havethefollowinginformationavailable:
58ThinkCentreX1UserGuide
•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation

Usingotherservices

Youmighttravelwiththecomputerorrelocateittoacountryorregionwherethemachinetypeforyour desktopornotebookcomputerissold.Insuchasituation,thecomputermightbeeligibleforInternational WarrantyService,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod. Servicewillbeperformedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries. InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight applyatthetimeofservice.
TodeterminewhetherthecomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe countriesorregionswhereserviceisavailable,gotohttp://www.lenovo.com/support.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyourpreinstalled MicrosoftWindowsproduct,gototheMicrosoftProductSupportWebsiteathttp://support.microsoft.com. YoualsocancontacttheLenovoCustomerSupportCenterforhelp.Somefeesmightapply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Examplesoftheseadditional servicesinclude:
•Supportforhardware,operatingsystems,andapplicationprograms
•Networksetupandconfigurationservices
•Upgradedorextendedhardwarerepairservices
•Custominstallationservices
Serviceavailabilityandservicenamemightvarybycountryorregion.Formoreinformationaboutthese services,gototheLenovoWebsiteat: http://www.lenovo.com
Chapter8.Gettinginformation,help,andservice59
60ThinkCentreX1UserGuide

AppendixA.Regulatoryinformation

Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed countriesintheEARE1countrylist.

Electronicemissionsnotices

ThefollowinginformationreferstoLenovopersonalcomputermachinetypes10HT,10HU,10JX,10JY, 10JW,10K0,10KE,and10KF.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment. Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1) thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived, includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty: Lenovo(UnitedStates)Incorporated 1009ThinkPlace-BuildingOne Morrisville,NC27560 PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnionconformity
©CopyrightLenovo2016,2017
61
EUContact:Lenovo,Einsteinova21,85101Bratislava,Slovakia
Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEU CouncilEMCDirective2014/30/EUontheapproximationofthelawsoftheMemberStatesrelatingto electromagneticcompatibility.
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnormsthat applytoEUCouncilR&TTEDirective1999/5/EC(untilJune12,2017)andCouncilRadioEquipmentDirective 2014/53/EU(fromJune13,2017)ontheapproximationofthelawsoftheMemberStatesrelatingtoradio equipment.ThefulltextofthesystemEUdeclarationofconformityandtheEUwirelessmoduledeclarations areavailableatthefollowingInternetaddress: http://www.lenovo.com/social_responsibility/us/en/eu_doc_desktops/
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst interferencewithlicensedcommunicationdevices.
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEURichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEURichtlinie2014/30/EUzurAngleichungder RechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaatenundhältdie GrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden. LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“ EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder EMVEURichtlinie2014/30/EUinderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU,fürGerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55032KlasseB.
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JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent lessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac powercordforotherdevices.
LenovoproductserviceinformationforT aiwan
KeyboardandmousecompliancestatementforT aiwan

Eurasiancompliancemark

Brazilaudionotice

Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.

Mexicowireless-radiocomplianceinformation

Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.

Taiwanvisionprecautionnotice

Additionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwiththecomputer.Depending ontheconfigurationofthecomputerandthecountryorregionwherethecomputerwaspurchased,you
AppendixA.Regulatoryinformation63
mighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto http://www.lenovo.com/UserManuals.
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AppendixB.WEEEandrecyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheir equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist equipmentownersinrecyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto http://www.lenovo.com/recycling.Thelatestenvironmentalinformationaboutourproductsisavailableat http://www.lenovo.com/ecodeclaration.

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules).Appliancesare labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE). Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle, andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas theusedEEEorWEEE.
ForadditionalWEEEinformation,goto: http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.

RecyclinginformationforJapan

CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
©CopyrightLenovo2016,2017
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forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat http://www.lenovo.com/recycling/japan.
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother environmentalsensitivesubstances.T oproperlydisposeofdisusedcomponents,suchasaprintedcircuit boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal operator,andfollowtheirinstructions.Disposalofalithiumbatterymustcomplywithlocalordinances andregulations.

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara: reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

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BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Y oucan finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack, insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedinthemanualsfor yourproduct.
Forpropercollectionandtreatment,goto: http://www.lenovo.com/lenovo/environment
AppendixB.WEEEandrecyclinginformation67
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AppendixC.RestrictionofHazardousSubstances(RoHS) Directive

Thelatestenvironmentalinformationisavailableathttp://www.lenovo.com/ecodeclaration.

EuropeanUnionRoHS

ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective 2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).

UkraineRoHS

IndiaRoHS

RoHScompliantasperE-waste(Management)Rules.
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ChinaRoHS

TaiwanRoHS

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AppendixD.ENERGYSTARmodelinformation

ENERGYSTAR
®
isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand practices.
LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliantdesignation.Some modelsofthefollowingmachinetypeshavebeendesignedandtestedtoconformtotheENERGY STARprogramrequirementforcomputersatthetimeofmanufacture:10HT,10HU,10JX,10JY,10JW, 10K0,10KE,and10KF.FormoreinformationaboutENERGYSTARratingsforLenovocomputers,goto http://www.lenovo.com.
ByusingENERGYSTARcompliantproductsandtakingadvantageofthepower-managementfeaturesof yourcomputer,youreducetheconsumptionofelectricity.Reducedelectricalconsumptioncontributesto potentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegasemissions.
FormoreinformationaboutENERGYSTAR,goto: http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.T o helpinthisendeavor,setthefollowingpower-managementfeaturestotakeeffectwhenyourcomputerhas beeninactiveforaspecifiedduration:
Table1.ENERGYSTARpower-managementfeatures
Windows7orWindows10operatingsystem
Powerplan:Default
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After25minutes
•Advancedpowersettings:
–Turnoffharddiskdrives:After20minutes –Hibernate:Never
ToawakenyourcomputerfromaSleepmode,pressanykeyonyourkeyboard.
Tochangepowersettings,dothefollowing:
1.OpenControlPanelbydoingoneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPower Options.
3.Followtheinstructionsonthescreen.
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AppendixE.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend licenseinquiries,inwriting,to:
Lenovo(UnitedStates),Inc. 1009ThinkPlace-BuildingOne Morrisville,NC27560 U.S.A. Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT, MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication. Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir specificenvironment.
©CopyrightLenovo2016,2017
73

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
Lenovo TheLenovologo ThinkCentre TheThinkCentrelogo RescueandRecovery ThinkVantage
Microsoft,Windows,andWindowsMediaaretrademarksoftheMicrosoftgroupofcompanies.
IntelisatrademarkofIntelCorporationoritssubsidiariesintheU.S.and/orothercountries.
DisplayPortisatrademarkoftheVideoElectronicsStandardsAssociation.
Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.
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