ThinkCentreM700
UserGuide
MachineTypes:10GQ,10GR,10KL,and10KM
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read
thisfirst:Importantsafetyinformation”onpageiii
andAppendixF“Notices”onpage91.
SixthEdition(September2016)
©CopyrightLenovo2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Readthisfirst:Importantsafety
information.............. iii
Beforeusingthismanual........... iii
Serviceandupgrades............ iii
Staticelectricityprevention.......... iv
Powercordsandpoweradapters....... iv
Extensioncordsandrelateddevices...... v
Plugsandoutlets.............. v
Externaldevices.............. v
Heatandproductventilation......... v
Operatingenvironment........... vi
Lasercompliancestatement......... vi
Powersupplystatement........... vii
Cleaningandmaintenance.......... vii
Chapter1.Productoverview..... 1
Hardwarelocations............. 1
Frontview............... 1
Rearview............... 3
Computercomponents......... 6
Partsonthesystemboard........ 7
Machinetypeandmodellabel....... 8
Features................. 8
Specifications............... 11
Programs................. 11
Accessingaprogramonthecomputer... 12
Installingaprogramthatisreadytobe
installed............... 12
AnintroductiontoLenovoprograms.... 12
Chapter2.Usingyourcomputer... 15
Registeringthecomputer.......... 15
Settingthecomputervolume......... 15
AddinganicontotheWindowsnotificationarea. 15
Usingadisc................ 15
Guidelinesaboutusingtheopticaldrive... 16
Handlingandstoringadisc........ 16
Playingandremovingadisc....... 16
Recordingadisc............ 17
Connectingtoanetwork........... 17
ConnectingtoanEthernetLAN...... 17
ConnectingtoawirelessLAN....... 18
ConnectingtoaBluetooth-enableddevice.. 18
Chapter3.Y ouandyourcomputer.. 19
Arrangingyourworkspace.......... 19
Glareandlighting............ 19
Aircirculation............. 19
Electricaloutletlocationsandcablelengths. 19
Comfort............... 19
Accessibilityinformation........... 20
Cleaningthecomputer........... 23
Maintenance............... 23
Basicmaintenancetips......... 23
Goodmaintenancepractices....... 23
Keepingthecomputercurrent....... 24
Movingthecomputer............ 25
Chapter4.Security.......... 27
Lockingthecomputer............ 27
Lockingthecomputercover....... 28
AttachingaKensington-stylecablelock... 29
Attachingacablelock.......... 30
Viewingandchangingsecuritysettingsinthe
SetupUtilityprogram............ 30
Preventingunauthorizedaccesstothecomputer. 31
Usingfingerprintauthentication........ 31
Usingthecoverpresenceswitch....... 31
Usingandunderstandingfirewalls....... 32
Protectingdataagainstviruses........ 32
ComputraceAgentsoftwareembeddedin
firmware................. 32
TrustedPlatformModule(TPM)........ 32
Chapter5.Advancedconfiguration.. 33
UsingtheSetupUtilityprogram........ 33
StartingtheSetupUtilityprogram..... 33
Enablingordisablingadevice....... 33
EnablingordisablingtheAutomaticPowerOn
features............... 33
EnablingordisablingtheErPLPScompliance
mode................ 34
EnablingordisablingtheConfiguration
ChangeDetectionfeature........ 34
UsingBIOSpasswords......... 35
Selectingastartupdevice........ 36
ExitingtheSetupUtilityprogram...... 36
UpdatingtheBIOS............. 37
Chapter6.T roubleshooting,
diagnostics,andrecovery...... 39
Basicprocedureforresolvingcomputer
problems................. 39
Troubleshooting.............. 39
Startupproblems............ 39
©CopyrightLenovo2016
i
Audioproblems............ 40
CDproblems............. 41
DVDproblems............. 41
Intermittentproblems.......... 42
Storagedriveproblems......... 42
Networkingproblems.......... 43
Performanceproblems.......... 45
Serialconnectorcannotbeaccessed.... 46
USBdeviceproblems.......... 46
Softwareanddriverproblems....... 46
Diagnostics................ 47
LenovoSolutionCenter......... 47
Recoveryinformation............ 47
RecoveryinformationforWindows7.... 47
RecoveryinformationforWindows10.... 48
Chapter7.Installingorreplacing
hardware............... 51
Handlingstatic-sensitivedevices....... 51
Installingorreplacinghardware........ 51
Installingexternaloptions........ 51
Removingthecomputercover....... 52
Replacingthestoragedrive........ 52
Replacingthefrontbezel......... 59
Replacingtheopticaldriveorfront-access
storageenclosure............ 62
Replacingthepowersupplyassembly... 63
ReplacingaPCIExpresscard....... 65
Replacingtheheatsinkandfanassembly.. 66
Replacingamemorymodule....... 68
Replacingthecoin-cellbattery...... 69
Completingthepartsreplacement..... 70
Chapter8.Gettinginformation,help,
andservice.............. 73
Informationresources............ 73
Accessingtheuserguideinvarious
languages............... 73
Windowshelpsystem.......... 73
Safetyandwarranty........... 73
LenovoWebsite............ 73
LenovoSupportWebsite......... 74
Frequentlyaskedquestions........ 74
Helpandservice.............. 74
Callingforservice............ 74
Usingotherservices.......... 75
Purchasingadditionalservices...... 75
AppendixA.Regulatory
information.............. 77
Exportclassificationnotice.......... 77
Electronicemissionsnotices......... 77
FederalCommunicationsCommission
DeclarationofConformity........ 77
Eurasiancompliancemark.......... 79
Brazilaudionotice............. 79
Mexicowireless-radiocomplianceinformation.. 79
Additionalregulatoryinformation....... 80
AppendixB.WEEEandrecycling
information.............. 81
ImportantWEEEinformation......... 81
RecyclinginformationforJapan........ 81
RecyclinginformationforBrazil........ 82
BatteryrecyclinginformationforTaiwan..... 82
BatteryrecyclinginformationfortheEuropean
Union.................. 83
AppendixC.RestrictionofHazardous
Substances(RoHS)Directive..... 85
EuropeanUnionRoHS........... 85
TurkishRoHS............... 85
UkraineRoHS............... 85
IndiaRoHS................ 85
ChinaRoHS................ 86
TaiwanRoHS............... 86
AppendixD.ChinaEnergyLabel... 87
AppendixE.ENERGYSTARmodel
information.............. 89
AppendixF .Notices.......... 91
Trademarks................ 92
iiThinkCentreM700UserGuide
Readthisfirst:Importantsafetyinformation
CAUTION:
Beforeusingthecomputer,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertothesafetyinformationinthissectionandintheSafetyandWarrantyGuidethatyou
receivedwiththisproduct.Readingandunderstandingallthesafetyinformationreducestheriskof
personalinjuryanddamagetoyourproduct.IfyounolongerhaveacopyoftheSafetyandWarranty
Guide ,youcanobtainaPortableDocumentFormat(PDF)versionfromtheLenovo
siteathttp://www.lenovo.com/UserManuals.
Beforeusingthismanual
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafetyandWarranty
Guide thatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformationreduces
theriskofpersonalinjuryanddamagetoyourproduct.
®
SupportWeb
IfyounolongerhaveacopyoftheSafetyandWarrantyGuide,youcanobtainaPortableDocumentFormat
(PDF)versionfromtheLenovo
®
SupportWebsiteathttp://www.lenovo.com/UserManuals.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note: Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure
thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhaveany
questionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinthecomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
©CopyrightLenovo2016
iii
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm
connectedtothepoweradapter),H05VV-F,3G,0.75mm
supplyassembly),orbetter.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
2
(thepowercordconnectedtotheinternalpower
2
(thepowercord
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
ivThinkCentreM700UserGuide
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
Ifareceptacle(poweroutlet)thatyouintendtousewiththecomputerequipmentappearstobedamagedor
corroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamagethecomputer,data,orconnecteddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Externaldevices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile
thecomputerpowerison;otherwise,youmightdamagethecomputer.Toavoidpossibledamageto
connecteddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.
Heatandproductventilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:
•Donotleavethecomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.The
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperatethecomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
©CopyrightLenovo2016
v
Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
thecomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperatingthe
computerwithintwofeetofhigh-trafficareas.Ifyoumustoperatethecomputerinornearahigh-traffic
area,inspectand,ifnecessary,cleanthecomputermorefrequently.
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperatethecomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.
Operatingenvironment
Theoptimalenvironmentinwhichtousethecomputeris10°C–35°C(50°F–95°F)withhumidityranging
between35%and80%.Ifthecomputerisstoredortransportedintemperatureslessthan10°C(50°F),allow
thecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)beforeuse.
Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowthecomputertorisetoanoptimal
operatingtemperaturebeforeusecouldresultinirreparabledamagetothecomputer.
Ifpossible,placethecomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromthecomputerbecausethestrongmagneticfieldsgeneratedbytheseappliances
candamagethemonitoranddataonthestoragedrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherconnecteddevices.Ifliquidisspilled
onorinthecomputeroraconnecteddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lasercompliancestatement
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
viThinkCentreM700UserGuide
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Powersupplystatement
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.
Cleaningandmaintenance
Keepthecomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.
©CopyrightLenovo2016
vii
viiiThinkCentreM700UserGuide
Chapter1. Productoverview
Thischapterprovidesinformationaboutthefollowingtopics:
• “Hardwarelocations”onpage1
• “Features”onpage8
• “Specifications”onpage11
• “Programs”onpage11
Hardwarelocations
Thissectionprovidesinformationaboutthelocationsofthecomputerhardware.
Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.
Frontview
Figure1.Frontview
1Opticaldriveactivityindicator 2Opticaldriveeject/closebutton
3Powerindicator 4Powerbutton
5Storagedriveactivityindicator 6Cardreaderslot(somemodels)
7Internalspeaker(somemodels) 8USB2.0connectors(2)(somemodels)
9USB3.0connector
11Microphoneconnector
©CopyrightLenovo2016
10Headphoneconnector
12USB3.0connector
1
•Cardreaderslot
Usedtoholdacard-shapedstoragemediumsothatthecardreadercanreadthedataonthestorage
medium.
•Headphoneconnector
Usedtoconnectheadphonestoyourcomputer.
•Internalspeaker
Usedtolistentothesoundsfromyourcomputerwithoutusingaheadsetorheadphones.
•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputer.Youcanusethemicrophonetorecordsoundsoruse
speech-recognitionsoftware.
•Opticaldriveactivityindicator
Whentheopticaldriveactivityindicatorison,theopticaldriveisinuse.
•Opticaldriveeject/closebutton
Usedtoejectthetrayoftheopticaldrivefromthedrive.Afteryouinsertadiscintothetray,press
theeject/closebuttontoclosethetray.
•Powerbutton
Usedtoturnonyourcomputer.Y oualsocanusethepowerbuttontoturnoffyourcomputeronlywhen
youcannotuseanyMicrosoft
®
Windows
®
shutdownproceduretoturnoffyourcomputer.
•Powerindicator
Whenthepowerindicatorison,thecomputerison.
•Storagedriveactivityindicator
Whenthestoragedriveactivityindicatorison,thestoragedriveisinuse.
•USB2.0connector
UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
2ThinkCentreM700UserGuide
Rearview
Figure2.Rearview
1Powercordconnector
3PS/2keyboardconnector
5Serialconnector 6VGA-outconnector
7USB3.0connectors(2) 8USB2.0connectors(2)
9Microphoneconnector 10Audioline-outconnector
11Audioline-inconnector
2PS/2mouseconnector
4DisplayPort
12PCIExpresscardarea(differentcardsprovide
®
-outconnector
differentconnectors)
13Security-lockslot
15Serialconnector(somemodels)
17Cablelockslots(2)
14Padlockloop
16Ethernetconnector
Note: Adiscretegraphicscard,networkinterfacecard,oraudiocardmightbeinstalledinthePeripheral
ComponentInterconnect(PCI)Expresscardarea.Ifsuchacardisinstalled,ensurethatyouusethe
connectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.
•Audioline-inconnector
Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattach
anexternalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedevice
andtheaudioline-inconnectorofthecomputer.
Chapter1.Productoverview3
•Audioline-outconnector
Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspoweredstereospeakers,
headphones,ormultimediakeyboards.Toattachastereosystemorotherexternalrecordingdevice,a
cableisconnectedbetweentheaudioline-inconnectorofthedeviceandtheaudioline-outconnector
ofthecomputer.
Note: Ifyourcomputerhasbothanaudioline-outconnectorandaheadsetconnectororheadphone
connector,alwaysusetheheadsetconnectororheadphoneconnectorforearphones,headphones,ora
headset.However,aheadphoneconnectordoesnotsupportthemicrophoneofaheadset.
•Cable-lockslots(2)
Usedtosecureacablelock.Formoreinformation,see“Attachingacablelock”onpage30
.
•DisplayPort-outconnector
Usedtosendaudioandvideosignalsfromyourcomputertoanotheraudioorvideodevice,suchas
ahigh-performancemonitor.
•Ethernetconnector
UsedtoconnectanEthernetcableforalocalareanetwork(LAN).
Note: TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea
Category5eorbetterEthernetcable.
•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.
•Padlockloop
Usedtosecureapadlock.Formoreinformation,see“Lockingthecomputercover”onpage28
.
•PCIExpresscardarea(differentcardsprovidedifferentconnectors)
Toimprovetheoperatingperformanceofyourcomputer,youcanconnectPCIExpresscardsintothis
area.Dependingonyourcomputermodel,theconnectorsinthisareamightvary.
•Powercordconnector
Usedtoconnectthepowercordtoyourcomputerforpowersupply.
•PS/2keyboardconnector
UsedtoconnectakeyboardthatusesaPersonalSystem/2(PS/2)keyboardconnector.
•PS/2mouseconnector
Usedtoconnectamouse,atrackball,orotherpointingdevicesthatuseaPS/2mouseconnector.
•Serialconnector
Usedtoconnectanexternalmodem,aserialprinter,orotherdevicesthatuseaserialconnector.
•Security-lockslot
UsedtosecureaKensington-stylecablelock.Formoreinformation,see“AttachingaKensington-style
cablelock”onpage29
.
•USB2.0connector
UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
4ThinkCentreM700UserGuide
•VGA-outconnector
Usedtosendvideosignalsfromyourcomputertoanothervideodevice,suchasamonitor.
Chapter1.Productoverview5
Computercomponents
Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.
Figure3.Computercomponents
1Computercover
3Systemboard 4Heatsinkandfanassembly(withthemicroprocessor
2Powersupplyassembly
underneath)
5Memorymodule
7Opticaldriveorfront-accessstorageenclosurewitha
6Computerhandle
8Cardreader
3.5-inchstoragedriveinstalledin
9FrontaudioandUSB3.0assembly 10USB2.0assembly
11USB2.0assemblybracket 12Coin-cellbattery
13FrontWi-Fiantenna 14Internalspeaker
15Thermalsensor
16Primarystoragedrive(a2.5-inchor3.5-inchstorage
drive)
17Secondarystoragedrive(a2.5-inchor3.5-inch
18Wi-Ficard
storagedrive)
19M.2solid-statedrive
21RearWi-Fiantenna
23Systemfan
25Frontbezel 26Powercord
20PCIExpresscard
22Coverpresenceswitch(alsocalledintrusionswitch)
24Powerbuttonboard
6ThinkCentreM700UserGuide
Partsonthesystemboard
Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see
“Frontview”onpage1and“Rearview”onpage3.
Figure4.Partsonthesystemboard
14-pinpowerconnector
3Memoryslot(DIMM1) 4Memoryslot(DIMM2)
5Thermalsensorconnector 610-pinpowerconnector
7Auxiliaryfanconnector2
9FrontUSB3.0connector 10Coin-cellbattery
11SATA3.0connectors(3)
13Auxiliaryfanconnector1
15Cardreaderconnector 16FrontUSB2.0connector
17PCH
19Serial(COM2)connector
21Internalspeakerconnector
2Microprocessorfanconnector
8SATApowerconnectors(2)
12Parallelconnector
14Powerbuttonboardconnector
18Buzzer
20Frontaudioconnector
22Coverpresenceswitchconnector(Intrusionswitch
connector)
23PCIExpressx1cardslot(2) 24PCIExpressx16graphicscardslot
25Systemfanconnector
Chapter1.Productoverview7
Machinetypeandmodellabel
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthesideofyourcomputerasshown.
Figure5.Machinetypeandmodellabel
Features
Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.
Informationaboutyourcomputer
•Toviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer,
dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties.
–ForWindows10:ClickSettings➙System➙About.
•Toviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour
computer,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
8ThinkCentreM700UserGuide
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
Preinstalledoperatingsystem
YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating
systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.T odetermineifanoperating
systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
Powersupply
•180-wattautomaticvoltage-sensingpowersupply
•250-wattautomaticvoltage-sensingpowersupply
Storagedrives
Yourcomputersupportsuptotwostoragedrives.
Toviewtheamountofstoragedrivespace,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick
Manage .
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDiskManagement.
Videofeatures
•Theintegratedgraphicscardsupportsthefollowingdisplayconnectorsonyourcomputer:
–DisplayPort-outconnector
–VGA-outconnector
•Thediscretegraphicscard,whichisavailableonsomemodels,providesenhanceddisplaycapability
andexperience.
Audiofeatures
•Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:
–Audioline-inconnector
–Audioline-outconnector
–Headphoneconnector
–Internalspeaker(availableonsomemodels)
–Microphoneconnector
•Thediscreteaudiocard,whichisavailableonsomemodels,providesenhancedaudiocapabilityand
experience.
Input/Output(I/O)features
•Audioconnectors(audioline-inconnector,audioline-outconnector,headphoneconnector,and
microphoneconnector)
•Cardreaderslot(availableonsomemodels)
•Displayconnectors(DisplayPort-outconnectorandVGA-outconnector)
Chapter1.Productoverview9
•Ethernetconnector
•PS/2keyboardconnector(availableonsomemodels)
•PS/2mouseconnector(availableonsomemodels)
•Serialconnector
•USBconnector
Expansion
•Cardreader(availableonsomemodels)
•Memoryslot
•Opticaldrive
•PCIExpressx1cardslot
•PCIExpressx16graphicscardslot
•Storagedrivebay
Networkfeatures
•EthernetLAN
–TheintegratednetworkinterfacecardsupportstheEthernetconnectoronyourcomputer.
–Thediscretenetworkinterfacecard,whichisavailableonsomemodels,providesanadditional
Ethernetconnector.
•WirelessLAN(availableonsomemodels)
•Bluetooth(availableonsomemodels)
Securityfeatures
Formoreinformation,seeChapter4“Security”onpage27.
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand
otherperipherals,powersources,maintenancehistory,andsoon.
•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingordisablingtheErPLPScompliancemode”onpage34
•Intel
®
StandardManageability
.
IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier
andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelActiveManagementT echnology(AMT)(availableonsomemodels)
IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers
easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•PrebootExecutionEnvironment(PXE)
PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof
datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.
10ThinkCentreM700UserGuide
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread
managementdatastoredintheBIOSofacomputer.
•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother
computeronthesameLAN.
•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:160.0mm(6.3inches)
Height:398.0mm(15.7inches)
Depth:394.5mm(15.5inches)
Weight(withoutthepackage)
Maximumconfigurationasshipped:9.0kg(19.8lb)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft)
Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac
Inputfrequency:50/60Hz
Programs
Thissectionprovidesinformationabouttheprogramsonthecomputer.
Chapter1.Productoverview11
Accessingaprogramonthecomputer
Toaccessaprogramonthecomputer,dooneofthefollowing:
•FromWindowsSearch:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname
intothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
•FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickAllProgramstodisplaytheprogramlist.Fromthelistorafolderinthelist,
clickthenameofthedesiredprogramtolaunchtheprogram.
–ForWindows10:Fromtheprogramlistorafolderinthelist,clickthenameofthedesiredprogram
tolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel .
4.ViewControlPanelusinglargeiconsorsmallicons,andthenclickthenameofthedesiredprogram
tolaunchtheprogram.
Installingaprogramthatisreadytobeinstalled
Note:ForWindows7,dependingonthecomputermodel,someoftheLenovoprogramsmightbereadyto
beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.
Toinstallaprogramthatisreadytobeinstalled,dothefollowing:
1.OpentheLenovoThinkVantage
page12.
2.ViewtheprogramiconsusingTiles.
3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then,
double-clicktheicontoinstalltheprogram.
®
Toolsprogram.See“Accessingaprogramonthecomputer”on
AnintroductiontoLenovoprograms
ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.
Note: Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.
•ForWindows7only:
–CreateRecoveryMedia
TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage
drivetothefactory-defaultsettings.
12ThinkCentreM700UserGuide
–FingerprintManagerProorThinkVantageFingerprintSoftware
TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea
fingerprintreader.Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenroll
yourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows
password.Asaresult,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecure
useraccess.
–LenovoBluetoothLock
TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone)
asaproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthe
distancebetweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo
BluetoothLockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyour
computerwhenyoucomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorized
accessincasethatyouforgettolockyourcomputer.
–LenovoPowerENGAGE
TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.
–PasswordManager
ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.
–PowerManager
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementfor
yourcomputer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalance
betweenperformanceandpowersaving.
–RescueandRecovery
®
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset
ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.
–SystemUpdate
TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such
asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom
theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor
downloadandinstallation.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.
•ForWindows10only:
–LenovoCompanion
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo
Companion,theyare.UseLenovoCompaniontodothefollowing:
–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates.
–Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer.
–Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles
andblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou
candowithyourcomputer.
–LenovoID
TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo
programsandwebportalswithsinglesign-on.
•ForWindows7andWindows10:
Chapter1.Productoverview13
–LenovoDeviceExperienceorLenovoPCExperience
TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important
settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.
–LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,
alongwithhintsandtipsformaximumsystemperformance.
14ThinkCentreM700UserGuide
Chapter2. Usingyourcomputer
Thischaptercontainsthefollowingtopics:
• “Registeringthecomputer”onpage15
• “Settingthecomputervolume”onpage15
• “AddinganicontotheWindowsnotificationarea”onpage15
• “Usingadisc”onpage15
• “Connectingtoanetwork”onpage17
Registeringthecomputer
WhenyouregisterthecomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
ToregisterthecomputerwithLenovo,ensurethatthecomputerisconnectedtotheInternet.Then,goto
http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.
Settingthecomputervolume
Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note: IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage15.
2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.
AddinganicontotheWindowsnotificationarea
ToaddanicontotheWindowsnotificationarea,dothefollowing:
1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand
dragittothenotificationarea.
2.Iftheiconisnotdisplayed,turnontheicon.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and
thenclickNotificationAreaIcons➙T urnsystemiconsonoroff.
•ForWindows10:ClickSettings➙Personalization➙T askbar➙Turnsystemiconsonoroff.
c.Turnonthedesiredicon.
3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.
Usingadisc
Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.
©CopyrightLenovo2016
15
Guidelinesaboutusingtheopticaldrive
Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature
–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.
Handlingandstoringadisc
Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.
Playingandremovingadisc
Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note: Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffthecomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.
16ThinkCentreM700UserGuide
Recordingadisc
Ifyouropticaldrivesupportsrecording,youcanrecordadisc.
RecordingadiscusingWindowstools
TorecordadiscusingWindowstools,dooneofthefollowing:
•BurnadiscusingtheAutoPlaywindow.
1.Ensurethatthediscisplayedautomatically.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,
andthenclickAutoPlay.
–ForWindows10:ClickSettings➙Devices➙AutoPlay.
c.SelectorturnonUseAutoPlayforallmediaanddevices.
2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.
3.Followtheinstructionsonthescreen.
•BurnadiscusingWindowsMedia
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenWindowsMediaPlayer.See“Accessingaprogramonthecomputer”onpage12.
3.Followtheinstructionsonthescreen.
•BurnadiscfromanISOfile.
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.Double-clicktheISOfile.
3.Followtheinstructionsonthescreen.
®
Player.
Recordingadiscusingpreinstalledprograms
Torecordadiscusingpreinstalledprograms,dothefollowing:
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon
thecomputer”onpage12.
3.Followtheinstructionsonthescreen.
Connectingtoanetwork
Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectthecomputertoa
network,see“Networkingproblems”onpage43.
ConnectingtoanEthernetLAN
YoucanconnectthecomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernetconnector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
Chapter2.Usingyourcomputer17
ConnectingtoawirelessLAN
YoucanconnectthecomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof
radiowavesonly.
Note: ThewirelessLANfeatureisoptional.
Toestablishawireless-LANconnection,dothefollowing:
1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonthecomputerisworking.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable
wirelessnetworks.
Note: Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea,
addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage15
3.ClickawirelessLAN,andthenclickConnecttoconnectthecomputertoit.Providerequired
informationifneeded.
ConnectingtoaBluetooth-enableddevice
Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless
connectionbetweenthecomputerandanotherBluetooth-enableddevicewithinadistanceofabout10
m(32.8ft).
Note: TheBluetoothfeatureisoptional.
.
ToconnecttoaBluetooth-enableddevice,dothefollowing:
1.EnsurethattheBluetoothfeatureonthecomputerisworkingandtheBluetooth-enableddeviceis
locatedwithinadistanceofabout10m(32.8ft)fromthecomputer.
2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand
followtheinstructionsonthescreen.
Note: IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage15.
18ThinkCentreM700UserGuide
Chapter3. Youandyourcomputer
Thischaptercontainsthefollowingtopics:
• “Arrangingyourworkspace”onpage19
• “Accessibilityinformation”onpage20
• “Cleaningthecomputer”onpage23
• “Maintenance”onpage23
• “Movingthecomputer”onpage25
Arrangingyourworkspace
Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation
aboutthefactorsthataffectthewayyouarrangeyourworkspace.
Glareandlighting
Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place
themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting
byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains
orblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitorasthe
roomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.
Aircirculation
Thecomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough
theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage.
Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient.
Ensurethattheventedairisnotblowingonpeople.
Electricaloutletlocationsandcablelengths
Thefollowingfactorsmightdeterminethefinalplacementofthecomputer:
•Locationsofelectricaloutlets
•Lengthofpowercordsorpoweradapters
•Lengthofthecablesthatareconnectedtootherdevices
Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on
pageiv
.
Comfort
Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition
thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.
©CopyrightLenovo2016
19
•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches).
Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit
withouttwistingyourbody.
•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair
adjustmentstobestsuityourdesiredposture.
•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.
•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof
workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort
associatedwithyourworkingposture.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakethecomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
Keyboardshortcut Function
Windowslogokey+U
RightShiftforeightseconds
Shiftfivetimes TurnonorturnoffStickyKeys
NumLockforfiveseconds TurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc) TurnonorturnoffHighContrast
OpenEaseofAccessCenter
TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
20ThinkCentreM700UserGuide
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and
thenclickEaseofAccessCenter.
•ForWindows10:ClickSettings➙EaseofAccess.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintothecomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolthecomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickSpeech
Recognition .
Chapter3.Youandyourcomputer21
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofthe
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage21.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolution➙Maketextandotheritemslargerorsmaller.
–ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note: Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Thecomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
22ThinkCentreM700UserGuide
TTY/TDDconversionmodem
Thecomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD)
conversionmodem.ThemodemmustbeconnectedbetweenthecomputerandaTTY/TDDtelephone.
Then,youcantypeamessageonthecomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Cleaningthecomputer
CAUTION:
Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothecomputer.
Itisagoodpracticetocleanthecomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically.
Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose
particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid
glasscleanerandthenwipethescreensurface.
Maintenance
Withappropriatecareandmaintenance,thecomputerwillserveyoureliably.Thissectionprovides
informationaboutmaintainingthecomputersothatitcankeepworkingintoporder.
Basicmaintenancetips
Herearesomebasicpointsaboutkeepingthecomputerfunctioningproperly:
•Keepthecomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepthecomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofthecomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.
Goodmaintenancepractices
Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.
•Keepthecomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingthe
computercurrent”onpage24
•Emptyyourrecyclebinonaregularbasis.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
.
Chapter3.Youandyourcomputer23
•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance
problems.See“Performanceproblems”onpage45
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.
•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup.
Tobackupyourdata,dooneofthefollowing:
–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”
onpage12
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel .ViewControlPanelusinglargeiconsorsmallicons,andthenclickFileHistory.Followthe
instructionsonthescreen.
•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour
operatingsystemevenifWindowsfailstostartup.
Tocreatearecoverymedium,dooneofthefollowing:
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonthe
computer”onpage12
systemoftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel .ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery.Followthe
instructionsonthescreen.
•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto
recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace
onyourstoragedrive.
Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonthe
computer”onpage12
oftheprogram.
.Formoreinformationaboutbackingupyourdata,refertothehelpsystemoftheprogram.
.Formoreinformationaboutcreatingarecoverymedium,refertothehelp
.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem
.
Keepingthecomputercurrent
Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software
programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforthe
computer.
Gettingthelatestdevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofthecomputer.
Togetthelatestdevicedriversforthecomputer,dooneofthefollowing:
•Downloadthedevicedriversthatarepreinstalledonthecomputer.Gotohttp://www.lenovo.com/drivers.
•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage24.
Note: ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended
thatyougetdevicedriversfromLenovo.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforthecomputer,ensurethatthecomputerisconnectedtotheInternet
anddooneofthefollowing:
•UseoneofthefollowingLenovoprogramstogetthesystemupdates:
24ThinkCentreM700UserGuide
–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonthecomputer”
onpage12.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•UseWindowsUpdatetogetthesystemupdates.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and
thenclickWindowsUpdate.
–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.
3.Followtheinstructionsonthescreen.
Movingthecomputer
Beforemovingthecomputer,takethefollowingprecautions:
1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage23.
2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.
Movingthecomputertoanothercountryorregion
Whenyoumovethecomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe
LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora
listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe
supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.
Chapter3.Youandyourcomputer25
26ThinkCentreM700UserGuide
Chapter4. Security
Thischaptercontainsthefollowingtopics:
• “Lockingthecomputer”onpage27
• “ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage30
• “Preventingunauthorizedaccesstothecomputer”onpage31
• “Usingfingerprintauthentication”onpage31
• “Usingthecoverpresenceswitch”onpage31
• “Usingandunderstandingfirewalls”onpage32
• “Protectingdataagainstviruses”onpage32
• “ComputraceAgentsoftwareembeddedinfirmware”onpage32
• “TrustedPlatformModule(TPM)”onpage32
Lockingthecomputer
Thissectionprovidesinformationaboutlockingthecomputerwiththelockingdevicestokeepthecomputer
safe.
©CopyrightLenovo2016
27
Lockingthecomputercover
Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.
Figure6.Installingapadlock
28ThinkCentreM700UserGuide
AttachingaKensington-stylecablelock
YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y ou
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support
Figure7.Kensington-stylecablelock
Chapter4.Security29
Attachingacablelock
Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice
cablestoyourcomputer.Thecablelockconnectstothecable-lockslotsontherearofyourcomputer.
Toinstallacablelock,dothefollowing:
1.Inserttheclip1intothecable-lockslot4.
2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.
3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.
Figure8.Installingacablelock
ViewingandchangingsecuritysettingsintheSetupUtilityprogram
ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan
referto“UsingtheSetupUtilityprogram”onpage33
securitysettings.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
30ThinkCentreM700UserGuide
togetbasicinformationaboutsomemajor
Preventingunauthorizedaccesstothecomputer
YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstothecomputerand
data.
•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage35.
•TouseWindowsaccounts,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel➙UserAccounts.
–ForWindows10:ClickSettings➙Accounts.
3.Followtheinstructionsonthescreen.
Usingfingerprintauthentication
Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor
simpleandsecureuseraccess.Tousefingerprintauthentication,firstenrollyourfingerprintsandassociate
themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword).
Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.
Tousefingerprintauthentication,dooneofthefollowing:
•ForWindows7:OpentheFingerprintManagerProorThinkVantageFingerprintSoftwareprogram
providedbyLenovo.See“Accessingaprogramonthecomputer”onpage12
aboutusingtheprogram,refertothehelpsystemoftheprogram.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickSettings➙Accounts➙
Sign-inoptions .Followtheinstructionsonthescreen.
.Formoreinformation
Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon
theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.
Usingthecoverpresenceswitch
Thecoverpresenceswitchpreventsthecomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.
Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectSecurity➙ChassisIntrusionDetectionandpressEnter.
3.SelectEnabledandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch
detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen
youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:
1.Properlyinstallorclosethecomputercover.
2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33and
“ExitingtheSetupUtilityprogram”onpage36.
Chapter4.Security31
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.Ifthe
computerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formoreinformation
abouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TouseWindowsFirewall,dothefollowing
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickWindows
Firewall .
3.Followtheinstructionsonthescreen.
Protectingdataagainstviruses
Thecomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.
Lenovoprovidesafullversionofantivirussoftwareonthecomputerwithafree30-daysubscription.After30
days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note: Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.
ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The
softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer
call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.
TrustedPlatformModule(TPM)
TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinthe
computer.
32ThinkCentreM700UserGuide
Chapter5. Advancedconfiguration
Thischaptercontainsthefollowingtopics:
• “UsingtheSetupUtilityprogram”onpage33
• “UpdatingtheBIOS”onpage37
UsingtheSetupUtilityprogram
TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofthecomputer.This
sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.
Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.
StartingtheSetupUtilityprogram
TostarttheSetupUtilityprogram,dothefollowing:
1.T urnonorrestartthecomputer.
2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram
opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage35
Note: Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.
.
Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The
keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.
Enablingordisablingadevice
Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such
asUSBconnectorsorstoragedrives).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectDevices.
3.SelectthedeviceyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
EnablingordisablingtheAutomaticPowerOnfeatures
IfyouenabletheAutomaticPowerOnfeatures,thecomputerwillstartupautomatically.
ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectPower➙AutomaticPowerOnandpressEnter.
3.SelectthefeatureyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
©CopyrightLenovo2016
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EnablingordisablingtheErPLPScompliancemode
Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration
YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenthecomputerisofforinsleepmode.
ToenableordisabletheErPLPScompliancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectPower➙EnhancedPowerSavingModeandpressEnter.
3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:
•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage33.
•IfyouselectDisabled,pressEnter.Then,gotothenextstep.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
WhentheErPLPScompliancemodeisenabled,youcanwakeupthecomputerbydoingoneofthe
following:
•Pressthepowerbutton.
•EnabletheWakeUponAlarmfeaturetomakethecomputerwakeupatasettime.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage33.
•EnabletheAfterPowerLossfeaturetomakethecomputerwakeupwhenthepowersupplyresumesafter
asuddenlossofelectricity.
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectPower➙AfterPowerLossandpressEnter.
3.SelectPowerOnandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
EnablingordisablingtheConfigurationChangeDetectionfeature
IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges
ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed
whenyouturnonthecomputer.
ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectSecurity➙ConfigurationChangeDetectionandpressEnter.
3.SelectthedesiredsettingandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:
•PresstheF2key.
Note: Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.
•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33and
“ExitingtheSetupUtilityprogram”onpage36.
34ThinkCentreM700UserGuide
UsingBIOSpasswords
ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstothecomputer
anddata.
Youdonothavetosetanypasswordstousethecomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena
harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess
thestoragedrive.
Notes:
–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive
isremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom
thestoragedrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note: TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectSecurity.
Chapter5.Advancedconfiguration35
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPassword andpressEnter.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note: Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage35
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
.
Selectingastartupdevice
Ifthecomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice
sequencepermanentlyorselectatemporarystartupdevice.
Changingthestartupdevicesequencepermanently
Tochangethestartupdevicesequencepermanently,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
3.SelectStartup.
4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
Selectingatemporarystartupdevice
Note:Notalldiscsandstoragedrivesarebootable.
Toselectatemporarystartupdevice,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key
untilStartupDeviceMenuisdisplayed.
Note: Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.
3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.
Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress
EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup
device,see“Changingthestartupdevicesequencepermanently”onpage36
.
ExitingtheSetupUtilityprogram
ToexittheSetupUtilityprogram,dooneofthefollowing:
36ThinkCentreM700UserGuide
•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectY esinthewindowdisplayed
andpressEnter.
Note: Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExitandpressEnter.
Then,selectY esinthewindowdisplayedandpressEnter.
UpdatingtheBIOS
Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.Y oucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly
onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/drivers.
2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used
tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate
driveryoudownload.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
Note: IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide
theinformationabouthowtorecordtheupdatedisc.See“Usingadisc”onpage15.
Chapter5.Advancedconfiguration37
38ThinkCentreM700UserGuide
Chapter6. Troubleshooting,diagnostics,andrecovery
Thischapterprovidessolutionstoresolvethecomputerproblems.Followthestepsinthebasicprocedure
forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics,
andrecoveryinformation.
• “Basicprocedureforresolvingcomputerproblems”onpage39
• “T roubleshooting”onpage39
• “Diagnostics”onpage47
• “Recoveryinformation”onpage47
Basicprocedureforresolvingcomputerproblems
Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:
1.Ensurethat:
a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely.
b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
c.AllconnecteddevicesareenabledintheBIOSsettingsofthecomputer.See“Enablingordisabling
adevice”onpage33
Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.
2.Useanantivirusprogramtoseeifthecomputerhasbeeninfectedbyavirus.Iftheprogramdetects
avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe
nextstep.
3.Goto“T roubleshooting”onpage39andfollowtheinstructionsforthetypeofproblemyouare
experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe
nextstep.
4.Runthediagnosticprogram.See“Diagnostics”onpage47.Ifthediagnosticprogramdoesnotresolve
yourproblem,continuewiththenextstep.
5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage47.
6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation
abouthelp,service,andtechnicalassistance,seeChapter8“Gettinginformation,help,andservice”
onpage73.
.
Troubleshooting
Attention:Donotopenthecomputerorattemptanyrepairbeforereadingandunderstanding“Readthis
first:Importantsafetyinformation”inthisdocument.
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
Startupproblems
Thissectionprovidessolutionstostartup-relatedproblems.
Thecomputerdoesnotstartupwhenyoupressthepowerbutton
Solutions:Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.
©CopyrightLenovo2016
39
•Ifthecomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
Theoperatingsystemfailstostartup
Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,
theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice
sequencepermanently”onpage36.
Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup
Solution:Ensurethatnokeysarestuck.
Audioproblems
Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers
settingsarenotselectedandnoneofthevolumesettingsissettoolow.
Note: IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage15.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note: Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.
Soundcomesonlyfromoneexternalspeaker
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop
ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
40ThinkCentreM700UserGuide
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage15
.
CDproblems
ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startthecomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto
“Selectingatemporarystartupdevice”onpage36forinformationonviewingandchangingthestartup
sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.
DVDproblems
ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingforthe
regionwhereyouareusingthecomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonthecomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Chapter6.Troubleshooting,diagnostics,andrecovery41
Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.
Intermittentproblems
Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.
Storagedriveproblems
Selectyoursymptomfromthefollowinglist:
• “SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage42
• “"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive”
onpage42
SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatthecomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfthecomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive
enablementmodule(onetofivestoragedrives)isinstalled.
–IfthecomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement
module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.
"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe
correctstoragedrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage
drive
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
42ThinkCentreM700UserGuide
•EnsurethatthestoragedrivethecomputerstartsupfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage36
Note: Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacethestoragedrive.
.
Networkingproblems
Thissectionprovidessolutionstonetworking-relatedproblems.
EthernetLANproblems
MycomputercannotbeconnectedtoanEthernetLAN
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page33.Then,followtheinstructionsonthescreen.
•EnabletheEthernetLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork
andSharingCenter ➙Changeadaptersettings.
3.Right-clicktheEthernetLANadaptericonandclickEnable.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingthecomputercurrent”onpage24.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN
administratorforthenecessarynetworkingsoftware.
•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex,
ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight
degradeperformance,causedataloss,orresultinlostconnections.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
TheWakeOnLANfeaturedoesnotwork
Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility
program”onpage33.Then,followtheinstructionsonthescreen.
WirelessLANproblem
Note:ThewirelessLANfeatureisoptional.
Chapter6.Troubleshooting,diagnostics,andrecovery43
ThewirelessLANfeaturedoesnotwork
Solutions:
•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page33.Then,followtheinstructionsonthescreen.
•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe
Startmenu,andthenclickSettings➙Network&Internet➙Wi-Fi.TurnontheWi-Fifeature.
•EnablethewirelessLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork
andSharingCenter ➙Changeadaptersettings.
3.Right-clickthewirelessLANadaptericonandclickEnable.
•UpdateorreinstallthewirelessLANdriver.See“Keepingthecomputercurrent”onpage24.
Bluetoothproblems
Note:TheBluetoothfeatureisoptional.
TheBluetoothfeaturedoesnotwork
Solutions:
•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page33.Then,followtheinstructionsonthescreen.
•TurnontheBluetoothradios.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
3.Right-clicktheBluetoothradiosunderBluetoothorBluetoothRadios,andthenclickEnable.
•EnabletheBluetoothadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork
andSharingCenter ➙Changeadaptersettings.
3.Right-clicktheBluetoothadaptericonandclickEnable.
•UpdateorreinstalltheBluetoothdriver.See“Keepingthecomputercurrent”onpage24.
SounddoesnotcomefromtheBluetoothheadsetorheadphones
Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note: IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage15
44ThinkCentreM700UserGuide
.
3.ClickPlaybackdevices.
4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
5.ClickOK.
Performanceproblems
Thissectionprovidessolutionstoperformance-relatedproblemsofthecomputer.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note: Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.ClicktheStartbuttontoopentheStartmenu.
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickComputer.
•ForWindows10:ClickFileExplorer➙ThisPC.
4.Right-clickyourCdriveandthenclickProperties.
5.ClicktheT oolstab.
6.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.
7.Followtheinstructionsonthescreen.
Insufficientfreestoragedrivespace
Solutions:Freeupstoragedrivespace.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
•CleanupyourCdrive.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer.
–ForWindows10:ClickFileExplorer➙ThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.Checktheamountoffreespace,andthenclickDiskCleanup.
5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.
•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickPrograms
andFeatures .
3.Dooneofthefollowing:
Chapter6.Troubleshooting,diagnostics,andrecovery45
–ToturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Insufficientfreememoryspace
Solutions:
•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot
performing.
•Installadditionalmemorymodules.Topurchasememorymodules,goto
http://www.lenovo.com.
Serialconnectorcannotbeaccessed
Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.
USBdeviceproblems
ThissectionprovidessolutionstoUSBdevice-relatedproblems.
MyUSBdevicecannotbeaccessed
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,connectthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreconnecttheUSBconnectortoresettheUSBdevice.
IcannotinstalltheWindows7operatingsystemusinganexternalUSBdevice
Solution:Gotohttp://www.lenovo.com/supporttodownloadandinstallUSBdrivers.
Softwareanddriverproblems
Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.
Forsomeprograms,datescannotbesortedincorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates,
assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
46ThinkCentreM700UserGuide
Someapplicationprogramsdonotworkasexpected
Solutions:
1.Checkwhethertheproblemiscausedbyanapplicationprogram.
a.Ensurethatthesoftwareiscompatiblewiththecomputer.Refertotheinformationsuppliedwith
thesoftwareformoreinformation.
b.Verifythatothersoftwareworkscorrectlyonthecomputer.
c.Verifythatthesoftwareyouareusingworksonanothercomputer.
2.Iftheproblemiscausedbyanapplicationprogram:
•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.
•Updatetheprogram.See“Keepingthecomputercurrent”onpage24
•Uninstalltheprogramandthenreinstallit.T odownloadaprogramthatispreinstalledonthe
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
.
Adevicedoesnotworknormallyduetodevicedriverproblems
Solution:Updatethedevicedriver.See“Keepingthecomputercurrent”onpage24.
Diagnostics
Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto
http://www.lenovo.com/diagsforthediagnosticsinformationforthecomputer.
Thediagnosticprogramisusedtotesthardwarecomponentsofthecomputer.Thediagnosticprogramalso
canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofthecomputer.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonthecomputer.Theprogram
enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system
informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum
systemperformance.
ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonthecomputer”onpage12
moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save
andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo
technicalsupportrepresentative.
Recoveryinformation
Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.
Note: Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Keepingthecomputercurrent”onpage24.
RecoveryinformationforWindows7
TorecoveryourWindows7operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
.For
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu.
Chapter6.Troubleshooting,diagnostics,andrecovery47
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery
➙ OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–Turnonorrestartthecomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced
BootOptionswindowopens.SelectRepairYourComputer,pressEnter,andfollowtheinstructions
onthescreentochoosetheappropriaterecoverysolution.
Note: Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions
window.
•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC
drivetothefactory-defaultsettings.
Notes:
–Dependingonthecomputermodel,theRescueandRecoveryprogrammightnotbepreinstalled.You
needtoinstalleditmanuallyearlier.
–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat
youbackedupyourdataearlierwiththeprogram.
TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”onpage12
Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
–OpentheRescueandRecoveryworkspace.
1.T urnoffthecomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Releasethe
EnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescueand
Recoveryworkspace.
2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto
resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary
startupdevice”onpage36.Whentherescuemediumstarts,theRescueandRecoveryworkspace
opens.Followtheinstructionsonthescreen.
•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly
theCdriveortheentirestoragedrivetothefactory-defaultsettings.
Note: Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage23.
1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice”
onpage36
2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.
–Ifthecomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset.
–Ifthecomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport
Centertoorderarecoverydiscset.See“Callingforservice”onpage74.
.
.
RecoveryinformationforWindows10
TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
48ThinkCentreM700UserGuide
–UserecoverysolutionsinWindowsSettings.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettings➙Update&security➙Recovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery
➙ OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note: IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickFile
History ➙Restorepersonalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage36.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.
Note: Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage23.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.
–IfthecomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfthecomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport
CentertoorderarecoveryUSBkey.See“Callingforservice”onpage74
.
Chapter6.Troubleshooting,diagnostics,andrecovery49
50ThinkCentreM700UserGuide
Chapter7. Installingorreplacinghardware
Thischaptercontainsthefollowingtopics:
• “Handlingstatic-sensitivedevices”onpage51
• “Installingorreplacinghardware”onpage51
Handlingstatic-sensitivedevices
Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory
modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Installingorreplacinghardware
Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforthecomputer.Y oucanexpand
thecapabilitiesofthecomputerandmaintainthecomputerbyinstallingorreplacinghardware.
Attention: Donotopenthecomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
Notes:
•Someofthehardwarepartsinthissectionareoptional.
•UsecomputerpartsprovidedonlybyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.
•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill
comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.
.
Installingexternaloptions
Youcanconnectexternaloptionstothecomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Hardwarelocations”onpage1toidentifytherequiredconnector.
©CopyrightLenovo2016
51
Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware
ordevicedriversthatarerequiredfortheoption.
Removingthecomputercover
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Toremovethecomputercover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Unlockanylockingdevicethatsecuresthecomputercover.
3.Removethetwoscrewsthatsecurethecomputercoverandslidethecomputercovertotherearto
removeit.
Figure9.Removingthecomputercover
Replacingthestoragedrive
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
52ThinkCentreM700UserGuide
Toreplacethestoragedrive,refertooneofthefollowingtopics:
• “Replacingthe3.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay”onpage53
• “Replacingthe2.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay”onpage53
• “Replacingthe3.5-inchstoragedriveinthefront-accessstorageenclosure”onpage55
• “ReplacingtheM.2solid-statedrive”onpage58
Replacingthe3.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay
Toreplacethe3.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethe3.5-inchstoragedriveyouwanttoreplace.See“Computercomponents”onpage6.
4.Disconnectthesignalcableandthepowercablefromthe3.5-inchstoragedrive.
5.Removethefourscrewsthatsecurethe3.5-inchstoragedrive,andthenslidethe3.5-inchstorage
driveoutofthechassis.
Figure10.Removingthe3.5-inchstoragedrive
6.Slidethenew3.5-inchstoragedriveintothestoragedrivebayandalignthefourscrewholesinthe
storagedrivewiththecorrespondingholesinthechassis.Then,installthefourscrewstosecure
thestoragedrive.
7.Connectthesignalcableandthepowercabletothe3.5-inchstoragedrive.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70
Replacingthe2.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay
Toreplacethe2.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
Chapter7.Installingorreplacinghardware53
.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethe2.5-inchstoragedriveyouwanttoreplace.See“Computercomponents”onpage6.
4.Disconnectthesignalcableandthepowercablefromthe2.5-inchstoragedrive.
5.Removethestorageconverter.See“Replacingthe3.5-inchstoragedriveintheprimaryorsecondary
storagedrivebay”onpage53.
6.Removethefourscrewsthatsecurethe2.5-inchstoragedrivetothestorageconverter.Then,remove
the2.5-inchstoragedrivefromtheconverterasshown.
Figure11.Removingthe2.5-inchstoragedrivefromthestorageconverter
54ThinkCentreM700UserGuide
7.Positionthenew2.5-inchstoragedriveintothestorageconvertersothattheholesinthestoragedrive
arealignedwiththecorrespondingholesintheconverter.Then,installthefourscrewstosecurethe
2.5-inchstoragedrivetotheconverter.
Figure12.Installingthe2.5-inchstoragedriveintothestorageconverter
8.Reinstallthestorageconverter.See“Replacingthe3.5-inchstoragedriveintheprimaryorsecondary
storagedrivebay”onpage53.
9.Connectthesignalcableandthepowercabletothe2.5-inchstoragedrive.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
Replacingthe3.5-inchstoragedriveinthefront-accessstorageenclosure
Note:
Youcanperformahotswaponthe3.5-inchstoragedriveinstalledhere.Todoahotswapistoconnect,
remove,orreconnectadevicewhilethecomputerisoperating.Beforeperformingahotswap,youare
recommendedtodothefollowingfordatasecurity:
1.Clickthetriangularicononthetaskbartoshowhiddenicons.
2.ClicktheSafelyRemoveHardwareandEjectMediaicontostopthedevice.
3.Proceedwiththefollowinginstructionstoreplacethestoragedrive.
Toreplacethe3.5-inchstoragedriveinthefront-accessstorageenclosure,dothefollowing:
1.Locatethefront-accessstorageenclosure.See“Computercomponents”onpage6.
2.Ifthefront-accessstorageenclosureislocked,unlockit.
Chapter7.Installingorreplacinghardware55
3.Pressthetriangle1onthebezelofthefront-accessstorageenclosure.Then,thebezelfoldsdown.
Figure13.Openingthefront-accessstorageenclosure
4.Pressthecircleonthebezelofthe3.5-inchstoragedrivebracketasshown.Then,graspthehandleto
slidethe3.5-inchstoragedrivebracketoutofthefront-accessstorageenclosure.
Figure14.Removingthe3.5-inchstoragedrivebracket
5.Flexthesidesofthebluebrackettoremovethe3.5-inchstoragedrivefromthebracket.
Figure15.Removingthe3.5-inchstoragedrivefromthebracket
56ThinkCentreM700UserGuide
6.Flexthebracketandinsertthefourpinsonthebracketintothecorrespondingholesinthenew3.5-inch
storagedrive.Donottouchthecircuitboardonthebottomofthe3.5-inchstoragedrive.
Figure16.Installingthe3.5-inchstoragedriveintothebracket
7.Slidethe3.5-inchstoragedrivebracketintothefront-accessstorageenclosureuntilitsnapsinto
position.
Figure17.Installingthe3.5-inchstoragedrivebracketintothefront-accessstorageenclosure
Chapter7.Installingorreplacinghardware57
8.Foldupthebezelofthefront-accessstorageenclosure.Then,pressthetriangleonthebezelofthe
front-accessstorageenclosureagaintosecurethestoragedrivebracket.
Figure18.Securingthe3.5-inchstoragedrivebracket
9.Lockthefront-accessstorageenclosureifyouhaveunlockedit.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
ReplacingtheM.2solid-statedrive
ToreplacetheM.2solid-statedrive,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.LocatetheM.2solid-statedrive.See“Computercomponents”onpage6.
4.RemovetheM.2solid-statedriveadapter.See“ReplacingaPCIExpresscard”onpage65.
5.RemovethescrewthatsecurestheM.2solid-statedrive.Then,gentlypullthesolid-statedriveout
oftheM.2slot.
Figure19.RemovingtheM.2solid-statedrive
58ThinkCentreM700UserGuide
6.Alignthenotch1onthenewM.2solid-statedrivewiththeslotkey2intheM.2slot.Then,insertthe
solid-statedriveintotheM.2slotuntilitissecuredtightlysothatthenotch3isalignedwiththe
correspondingscrewholeintheadapter.Installthescrewtosecurethesolid-statedrive.
Figure20.InstallingtheM.2solid-statedrive
7.ReinstalltheM.2solid-statedriveadapter.See“ReplacingaPCIExpresscard”onpage65.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70
Replacingthefrontbezel
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
Toreplacethefrontbezel,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
.
.
Chapter7.Installingorreplacinghardware59
3.Ifadustshieldhasbeeninstalled,pullitoutwardtoremoveitfromthefrontbezel.
Figure21.Removingthedustshield
4.Releasethethreeplastictabsontheleftsideofthefrontbezel,andthenpivotthefrontbezeloutward.
Figure22.Removingthefrontbezel
60ThinkCentreM700UserGuide
5.Pressthetab1downwardtoremovethepowerbuttonboardfromthefrontbezel.Then,removethe
frontbezelfromthechassis.
Figure23.Removingthepowerbuttonboardfromthefrontbezel
6.Insertthetopendofthepowerbuttonboardintothenewfrontbezel.Then,presstheotherendofthe
powerbuttonboardasshownuntilitsnapsintoposition.
Figure24.Installingthepowerbuttonboardtothefrontbezel
Chapter7.Installingorreplacinghardware61
7.Alignthethreeplastictabsontherightsideofthefrontbezelwiththecorrespondingholesinthe
chassis.Then,pivotthefrontbezelinwarduntilitsnapsintoposition.
Figure25.Installingthefrontbezel
8.Reinstallthedustshieldifyouhaveremovedit.Aligntheedgesofthedustshieldwiththeedgesofthe
frontbezel.Then,pressthedustshieldinwarduntilitsnapsintoposition.
Figure26.Installingthedustshield
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
Replacingtheopticaldriveorfront-accessstorageenclosure
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
62ThinkCentreM700UserGuide
Toreplacethefront-accessstorageenclosure,followthestepsofreplacingtheopticaldrive.T oreplacethe
opticaldrive,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage59.
4.Locatetheopticaldrive.See“Computercomponents”onpage6.
5.Disconnectthesignalcableandthepowercablefromtherearoftheopticaldrive.
6.Removethethreescrewsthatsecuretheopticaldrive.Then,slidetheopticaldriveoutofthefront
ofthecomputer.
Figure27.Removingtheopticaldrive
7.Slidethenewopticaldriveintotheopticaldrivebayfromthefrontandalignthescrewholesinthe
opticaldrivewiththecorrespondingholesinthechassis.Then,installthethreescrewstosecure
theopticaldrive.
8.Connectthesignalcableandthepowercabletotheopticaldrive.
9.Reinstallthefrontbezel.See“Replacingthefrontbezel”onpage59.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
Replacingthepowersupplyassembly
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certification.
CAUTION:
Chapter7.Installingorreplacinghardware63
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Toreplacethepowersupplyassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethepowersupplyassembly.See“Computercomponents”onpage6.
4.Laythecomputeronitsside.Then,disconnectthepowersupplyassemblycablesfromthesystem
board.
5.Removethefourscrewsthatsecurethepowersupplyassembly.Then,slidethepowersupplyassembly
tothefrontofthecomputerandliftitoutofthechassis.
Figure28.Removingthepowersupplyassembly
64ThinkCentreM700UserGuide
6.Positionthenewpowersupplyassemblyinthechassissothatthefourscrewholesinthepower
supplyassemblyalignwiththoseinthechassis.Then,installthefourscrewstosecurethepower
supplyassembly.
7.Connectthepowersupplyassemblycablestothesystemboard.See“Partsonthesystemboard”
onpage7.
8.Placethecomputerinanuprightposition.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
ReplacingaPCIExpresscard
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
ToreplaceaPCIExpresscard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.LocatethePCIExpresscardyouwanttoreplace.ThePCIExpresscardsareinstalledinthePCI
Expresscardslotsonthesystemboard.See“Partsonthesystemboard”onpage7.
Chapter7.Installingorreplacinghardware65
4.RemovethescrewthatsecuresthePCIExpresscardlatch,andthenpivotthelatchoutwardtoopenthe
latch.GraspthePCIExpresscardandgentlypullitoutoftheslot.
Figure29.RemovingaPCIExpresscard
Notes:
•Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall
amountuntilitisremovedfromthecardslot.
•Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch
thelatch.Graspthecardandgentlypullitoutoftheslot.
1asshowntodisengage
5.InsertthenewPCIExpresscardintotheappropriatePCIExpresscardslotonthesystemboard.
See“Partsonthesystemboard”onpage7.
Note: IfyouareinstallingaPCIExpressx16graphicscard,ensurethatthememoryslotretainingclips
areclosedbeforeyouinstallthegraphicscard.
6.Pivotthecardlatchtotheclosedposition,andtheninstallthescrewtosecurethePCIExpresscard
latch.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
Replacingtheheatsinkandfanassembly
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
CAUTION:
Theheatsinkandfanassemblymightbeveryhot.Beforeyouopenthecomputercover,turnoffthe
computerandwaitseveralminutesuntilthecomputeriscool.
.
66ThinkCentreM700UserGuide
Toreplacetheheatsinkandfanassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatetheheatsinkandfanassembly.See“Computercomponents”onpage6.
4.Laythecomputeronitsside.Then,disconnecttheheatsinkandfanassemblycablefromthesystem
board.
5.Loosenthefourscrewsthatsecuretheheatsinkandfanassemblytothesystemboardinthefollowing
sequence:
a.Partiallyremovescrew1,fullyremovescrew2,andthenfullyremovescrew1.
b.Partiallyremovescrew3,fullyremovescrew4,andthenfullyremovescrew3.
Note: Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe
systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.
Figure30.Removingtheheatsinkandfanassembly
6.Liftthefailingheatsinkandfanassemblyoffthesystemboard.
Notes:
•Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
•Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.
7.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned
withtheholesinthesystemboard.Ensurethattheheatsinkandfanassemblycablefacestowardthe
microprocessorfanconnectoronthesystemboard.
8.Tightenthefourscrewstosecurethenewheatsinkandfanassemblyinthefollowingsequence.Do
notover-tightenthescrews.
a.Partiallytightenscrew1,fullytightenscrew2,andthenfullytightenscrew1.
b.Partiallytightenscrew3,fullytightenscrew4,andthenfullytightenscrew3.
9.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem
board.See“Partsonthesystemboard”onpage7.
10.Placethecomputerinanuprightposition.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
Chapter7.Installingorreplacinghardware67
Replacingamemorymodule
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrules.The“X”markindicates
thememoryslot(s)intowhichthememorymodule(s)shouldbeinstalledindifferentsituations.Thenumbers
1,2,3,and4indicatetheinstallationsequence.Tolocatethememorymoduleslots,see“Partsonthe
systemboard”onpage7.
Memorymodules DIMM1 DIMM2
Onememorymodule
Twomemorymodules X X
Toreplaceamemorymodule,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethememorymoduleyouwanttoreplace.Thememorymodulesareinstalledinthememoryslots
onthesystemboard.See“Partsonthesystemboard”onpage7.
4.Removeanypartsthatmightpreventyouraccesstothememorymodule.Dependingonyourcomputer
model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory
module.See“ReplacingaPCIExpresscard”onpage65.
5.Laythecomputeronitsside.Then,opentheretainingclipsandgentlypullthememorymoduleoutof
thememoryslot.
X
Figure31.Removingamemorymodule
68ThinkCentreM700UserGuide
6.Positionthenewmemorymoduleovertheappropriatememoryslot.Ensurethatthenotch1onthe
memorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule
straightdownintotheslotuntiltheretainingclipsclose.
Figure32.Installingamemorymodule
7.Placethecomputerinanuprightposition.
8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.See“ReplacingaPCIExpress
card”onpage65.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
Replacingthecoin-cellbattery
Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,
suchasparallel-connectorassignments(configuration).Acoin-cellbatterykeepsthisinformationactive
whenyouturnoffthecomputer.
Thecoin-cellbatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nocoin-cell
batterylastsforever.Ifthecoin-cellbatteryfails,thedate,time,andconfigurationinformation(including
passwords)arelost.Anerrormessageisdisplayedwhenyouturnonthecomputer.
Refertothe“Lithiumcoin-cellbatterynotice”intheSafetyandWarrantyGuideforinformationabout
replacinganddisposingofthecoin-cellbattery.
Toreplacethecoin-cellbattery,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethecoin-cellbattery.See“Computercomponents”onpage6.
.
Chapter7.Installingorreplacinghardware69
4.Removethecoin-cellbatteryasshown.
Figure33.Removingthecoin-cellbattery
5.Installthenewcoin-cellbatteryasshown.
Figure34.Installingthecoin-cellbattery
6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on
page70.
7.T urnonthecomputerandallconnecteddevices.
Note: Whenthecomputeristurnedonforthefirsttimeafterreplacingthecoin-cellbattery,anerror
messagemightbedisplayed.Thisisnormalafterreplacingthecoin-cellbattery.
8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.See“UsingtheSetupUtility
program”onpage33.
Completingthepartsreplacement
Aftercompletingtheinstallationorreplacementforallparts,reinstallthecomputercoverandreconnect
cables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconfirmtheupdatedinformation
intheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”onpage33
Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:
1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsare
leftinsideyourcomputer.See“Computercomponents”onpage6forthelocationsofvarious
componentsinyourcomputer.
2.Ensurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclearof
thehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputercover.
.
70ThinkCentreM700UserGuide
3.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputercover
engagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnapsinto
position.Installthetwoscrewstosecurethecomputercover.
Figure35.Installingthecomputercover
4.Ifalockingdeviceisavailable,useittolockthecomputer.See“Lockingthecomputer”onpage27.
5.Reconnecttheexternalcablesandpowercordstothecorrespondingconnectorsonthecomputer.
See“Hardwarelocations”onpage1.
6.Updateyourconfiguration.See“UsingtheSetupUtilityprogram”onpage33.
7.Ifanewlyinstalledhardwarecomponentdoesnotworknormally,updatethedevicedriver.See
“Keepingthecomputercurrent”onpage24.
Chapter7.Installingorreplacinghardware71
72ThinkCentreM700UserGuide
Chapter8. Gettinginformation,help,andservice
Thischaptercontainsthefollowingtopics:
• “Informationresources”onpage73
• “Helpandservice”onpage74
Informationresources
Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.
Accessingtheuserguideinvariouslanguages
Toaccesstheuserguideinvariouslanguages,goto:
http://www.lenovo.com/UserManuals
Windowshelpsystem
Note:IfyouusetheonlinehelpforWindows7orthehelpforWindows10,ensurethatthecomputer
isconnectedtotheInternet.
TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.
ToaccesstheWindowshelpsystem,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickHelpandSupport.Y oucanchoosetousetheonlineorofflinehelpatthe
bottomofthescreen.
•ForWindows10:ClickGetstarted.
Safetyandwarranty
•TheSafetyandWarrantyGuideprovidedwiththecomputercontainsimportantsafetyinformation,
productwarrantyterms,andlegalnotices.
•Theprefaceinthisdocumentcontainsadditionalsafetyinformationthatappliestotopicsandtasks
describedinthisdocument.
Ensurethatyoureadandunderstandallsafetyinformationbeforeusingthecomputer.
LenovoWebsite
TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy,
upgrade,andmaintainthecomputer.Youalsocandothefollowing:
•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforthe
computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms,
networksetupandconfiguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Accesstroubleshootingandsupportinformationforthecomputermodelandothersupportedproducts.
©CopyrightLenovo2016
73
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Diagnosticsolutions
•Driversandsoftware
•Knowledgebaseandfrequentlyaskedquestions
•Latestelectronicmanuals
•LenovoSupportphonenumbers
•Productandpartsdetails
•Productandservicewarranty
Frequentlyaskedquestions
Fortheanswerstofrequentlyaskedquestionsaboutthecomputer,goto:
http://www.lenovo.com/support/faq
Helpandservice
Thissectionprovidesinformationaboutobtaininghelpandservice.
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.Forthewarrantyperiodofthecomputer,gotohttp://www.lenovo.com/warranty-status.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.
Note: Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot
provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Ifpossible,beatthecomputerwhenyoucall.Havethefollowinginformationavailable:
74ThinkCentreM700UserGuide
•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation
Usingotherservices
Youmighttravelwiththecomputerorrelocateittoacountryorregionwherethemachinetypeforyour
desktopornotebookcomputerissold.Insuchasituation,thecomputermightbeeligibleforInternational
WarrantyService,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.
Servicewillbeperformedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe
abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.
TodeterminewhetherthecomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe
countriesorregionswhereserviceisavailable,gotohttp://www.lenovo.com/support.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyourpreinstalled
MicrosoftWindowsproduct,gototheMicrosoftProductSupportWebsiteathttp://support.microsoft.com.
YoualsocancontacttheLenovoCustomerSupportCenterforhelp.Somefeesmightapply.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Examplesoftheseadditional
servicesinclude:
•Supportforhardware,operatingsystems,andapplicationprograms
•Networksetupandconfigurationservices
•Upgradedorextendedhardwarerepairservices
•Custominstallationservices
Serviceavailabilityandservicenamemightvarybycountryorregion.Formoreinformationaboutthese
services,gototheLenovoWebsiteat:
http://www.lenovo.com
Chapter8.Gettinginformation,help,andservice75
76ThinkCentreM700UserGuide
AppendixA. Regulatoryinformation
Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionsnotices
ThefollowinginformationreferstoLenovopersonalcomputermachinetypes10GQ,10GR,10KL,and10KM.
FederalCommunicationsCommissionDeclarationofConformity
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetoDirectivesforITE(InformationTechnologyEquipment)andRadio
Equipment
©CopyrightLenovo2016
77
Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEUCouncil
Directive2004/108/EC(until19April,2016)andCouncilDirective2014/30/EU(from20April,2016)onthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnormsthat
applytoEUCouncilR&TTEDirective1999/5/EContheapproximationofthelawsoftheMemberStates
relatingtoradioequipment.
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom
anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother
manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment
accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB
equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst
interferencewithlicensedcommunicationdevices.
Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEURichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEURichtlinie2014/30/EU(früher2004/108/EC)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EMVEURichtlinie2014/30/EU(früher2004/108/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU(früher2004/108/EC),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
78ThinkCentreM700UserGuide
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent
lessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforT aiwan
KeyboardandmousecompliancestatementforT aiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
AppendixA.Regulatoryinformation79
Additionalregulatoryinformation
Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwiththecomputer.Depending
ontheconfigurationofthecomputerandthecountryorregionwherethecomputerwaspurchased,you
mighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe
LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto
http://www.lenovo.com/UserManuals.
80ThinkCentreM700UserGuide
AppendixB. WEEEandrecyclinginformation
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheir
equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist
equipmentownersinrecyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto
http://www.lenovo.com/recycling.Thelatestenvironmentalinformationaboutourproductsisavailableat
http://www.lenovo.com/ecodeclaration.
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife
EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,
andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth
duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain
partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof
saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas
theusedEEEorWEEE.
ForadditionalWEEEinformation,goto:
http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations
underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.
RecyclinginformationforJapan
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
©CopyrightLenovo2016
81
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting
andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For
details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor
PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers
andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof
chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat
http://www.lenovo.com/recycling/japan.
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.T oproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.Disposalofalithiumbatterymustcomplywithlocalordinances
andregulations.
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationforTaiwan
82ThinkCentreM700UserGuide
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection
facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries
andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe
batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor
contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact
yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Y oucan
finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack,
insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal
operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedinthemanualsfor
yourproduct.
Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
AppendixB.WEEEandrecyclinginformation83
84ThinkCentreM700UserGuide
AppendixC. RestrictionofHazardousSubstances(RoHS)
Directive
Thelatestenvironmentalinformationisavailableathttp://www.lenovo.com/ecodeclaration.
EuropeanUnionRoHS
ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management&Handling)Rules.
©CopyrightLenovo2016
85
ChinaRoHS
TaiwanRoHS
86ThinkCentreM700UserGuide
AppendixD. ChinaEnergyLabel
©CopyrightLenovo2016
87
88ThinkCentreM700UserGuide
AppendixE. ENERGYSTARmodelinformation
ENERGYSTAR
®
isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliantdesignation.Some
modelsofthefollowingmachinetypeshavebeendesignedandtestedtoconformtotheENERGYSTAR
programrequirementforcomputersatthetimeofmanufacture:10GQ,10GR,10KL,and10KM.Formore
informationaboutENERGYSTARratingsforLenovocomputers,gotohttp://www.lenovo.com.
ByusingENERGYSTARcompliantproductsandtakingadvantageofthepower-managementfeaturesof
yourcomputer,youreducetheconsumptionofelectricity.Reducedelectricalconsumptioncontributesto
potentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegasemissions.
FormoreinformationaboutENERGYSTAR,goto:
http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.T o
helpinthisendeavor,setthefollowingpower-managementfeaturestotakeeffectwhenyourcomputerhas
beeninactiveforaspecifiedduration:
Table1.ENERGYSTARpower-managementfeatures
Windows7orWindows10operatingsystem
Powerplan:Default
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After25minutes
•Advancedpowersettings:
–Turnoffharddiskdrives:After20minutes
–Hibernate:Never
ToawakenyourcomputerfromaSleepmode,pressanykeyonyourkeyboard.
Tochangepowersettings,dothefollowing:
1.OpenControlPanelbydoingoneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPower
Options .
3.Followtheinstructionsonthescreen.
©CopyrightLenovo2016
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90ThinkCentreM700UserGuide