Lenovo ThinkCentre M700 User Guide

ThinkCentreM700 UserGuide
MachineTypes:10GQ,10GR,10KL,and10KM
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe“Read
thisfirst:Importantsafetyinformation”onpageiii
andAppendixF“Notices”onpage91.
SixthEdition(September2016)
©CopyrightLenovo2016.
Contents
Readthisfirst:Importantsafety
information..............iii
Beforeusingthismanual...........iii
Serviceandupgrades............iii
Staticelectricityprevention..........iv
Powercordsandpoweradapters.......iv
Extensioncordsandrelateddevices......v
Plugsandoutlets..............v
Externaldevices..............v
Heatandproductventilation.........v
Operatingenvironment...........vi
Lasercompliancestatement.........vi
Powersupplystatement...........vii
Cleaningandmaintenance..........vii
Chapter1.Productoverview.....1
Hardwarelocations.............1
Frontview...............1
Rearview...............3
Computercomponents.........6
Partsonthesystemboard........7
Machinetypeandmodellabel.......8
Features.................8
Specifications...............11
Programs.................11
Accessingaprogramonthecomputer...12
Installingaprogramthatisreadytobe
installed...............12
AnintroductiontoLenovoprograms....12
Chapter2.Usingyourcomputer...15
Registeringthecomputer..........15
Settingthecomputervolume.........15
AddinganicontotheWindowsnotificationarea.15
Usingadisc................15
Guidelinesaboutusingtheopticaldrive...16
Handlingandstoringadisc........16
Playingandremovingadisc.......16
Recordingadisc............17
Connectingtoanetwork...........17
ConnectingtoanEthernetLAN......17
ConnectingtoawirelessLAN.......18
ConnectingtoaBluetooth-enableddevice..18
Chapter3.Y ouandyourcomputer..19
Arrangingyourworkspace..........19
Glareandlighting............19
Aircirculation.............19
Electricaloutletlocationsandcablelengths.19
Comfort...............19
Accessibilityinformation...........20
Cleaningthecomputer...........23
Maintenance...............23
Basicmaintenancetips.........23
Goodmaintenancepractices.......23
Keepingthecomputercurrent.......24
Movingthecomputer............25
Chapter4.Security..........27
Lockingthecomputer............27
Lockingthecomputercover.......28
AttachingaKensington-stylecablelock...29
Attachingacablelock..........30
Viewingandchangingsecuritysettingsinthe
SetupUtilityprogram............30
Preventingunauthorizedaccesstothecomputer.31
Usingfingerprintauthentication........31
Usingthecoverpresenceswitch.......31
Usingandunderstandingfirewalls.......32
Protectingdataagainstviruses........32
ComputraceAgentsoftwareembeddedin
firmware.................32
TrustedPlatformModule(TPM)........32
Chapter5.Advancedconfiguration..33
UsingtheSetupUtilityprogram........33
StartingtheSetupUtilityprogram.....33
Enablingordisablingadevice.......33
EnablingordisablingtheAutomaticPowerOn
features...............33
EnablingordisablingtheErPLPScompliance
mode................34
EnablingordisablingtheConfiguration
ChangeDetectionfeature........34
UsingBIOSpasswords.........35
Selectingastartupdevice........36
ExitingtheSetupUtilityprogram......36
UpdatingtheBIOS.............37
Chapter6.T roubleshooting,
diagnostics,andrecovery......39
Basicprocedureforresolvingcomputer
problems.................39
Troubleshooting..............39
Startupproblems............39
©CopyrightLenovo2016
i
Audioproblems............40
CDproblems.............41
DVDproblems.............41
Intermittentproblems..........42
Storagedriveproblems.........42
Networkingproblems..........43
Performanceproblems..........45
Serialconnectorcannotbeaccessed....46
USBdeviceproblems..........46
Softwareanddriverproblems.......46
Diagnostics................47
LenovoSolutionCenter.........47
Recoveryinformation............47
RecoveryinformationforWindows7....47
RecoveryinformationforWindows10....48
Chapter7.Installingorreplacing
hardware...............51
Handlingstatic-sensitivedevices.......51
Installingorreplacinghardware........51
Installingexternaloptions........51
Removingthecomputercover.......52
Replacingthestoragedrive........52
Replacingthefrontbezel.........59
Replacingtheopticaldriveorfront-access
storageenclosure............62
Replacingthepowersupplyassembly...63
ReplacingaPCIExpresscard.......65
Replacingtheheatsinkandfanassembly..66
Replacingamemorymodule.......68
Replacingthecoin-cellbattery......69
Completingthepartsreplacement.....70
Chapter8.Gettinginformation,help,
andservice..............73
Informationresources............73
Accessingtheuserguideinvarious
languages...............73
Windowshelpsystem..........73
Safetyandwarranty...........73
LenovoWebsite............73
LenovoSupportWebsite.........74
Frequentlyaskedquestions........74
Helpandservice..............74
Callingforservice............74
Usingotherservices..........75
Purchasingadditionalservices......75
AppendixA.Regulatory
information..............77
Exportclassificationnotice..........77
Electronicemissionsnotices.........77
FederalCommunicationsCommission
DeclarationofConformity........77
Eurasiancompliancemark..........79
Brazilaudionotice.............79
Mexicowireless-radiocomplianceinformation..79
Additionalregulatoryinformation.......80
AppendixB.WEEEandrecycling
information..............81
ImportantWEEEinformation.........81
RecyclinginformationforJapan........81
RecyclinginformationforBrazil........82
BatteryrecyclinginformationforTaiwan.....82
BatteryrecyclinginformationfortheEuropean
Union..................83
AppendixC.RestrictionofHazardous
Substances(RoHS)Directive.....85
EuropeanUnionRoHS...........85
TurkishRoHS...............85
UkraineRoHS...............85
IndiaRoHS................85
ChinaRoHS................86
TaiwanRoHS...............86
AppendixD.ChinaEnergyLabel...87
AppendixE.ENERGYSTARmodel
information..............89
AppendixF .Notices..........91
Trademarks................92
iiThinkCentreM700UserGuide
Readthisfirst:Importantsafetyinformation
CAUTION: Beforeusingthecomputer,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertothesafetyinformationinthissectionandintheSafetyandWarrantyGuidethatyou receivedwiththisproduct.Readingandunderstandingallthesafetyinformationreducestheriskof personalinjuryanddamagetoyourproduct.IfyounolongerhaveacopyoftheSafetyandWarranty Guide,youcanobtainaPortableDocumentFormat(PDF)versionfromtheLenovo siteathttp://www.lenovo.com/UserManuals.

Beforeusingthismanual

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheinformationinthissectionandthesafetyinformationintheSafetyandWarranty Guidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformationreduces theriskofpersonalinjuryanddamagetoyourproduct.
®
SupportWeb
IfyounolongerhaveacopyoftheSafetyandWarrantyGuide,youcanobtainaPortableDocumentFormat (PDF)versionfromtheLenovo
®
SupportWebsiteathttp://www.lenovo.com/UserManuals.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhaveany questionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinthecomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
©CopyrightLenovo2016
iii
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions. Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth, levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm connectedtothepoweradapter),H05VV-F,3G,0.75mm supplyassembly),orbetter.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter, whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such asdeformedplastic)attheacinputoranywhereonthepoweradapter.
2
(thepowercordconnectedtotheinternalpower
2
(thepowercord
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor overheatingorwherethepowercordappearstohavebeendamagedinanyway.
ivThinkCentreM700UserGuide

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewiththecomputerequipmentappearstobedamagedor corroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof electricity;otherwise,unstablevoltagemightdamagethecomputer,data,orconnecteddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet. Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)cableswhile thecomputerpowerison;otherwise,youmightdamagethecomputer.Toavoidpossibledamageto connecteddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries arecharging.Alwaysfollowthesebasicprecautions:
•Donotleavethecomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.The computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperatethecomputer,poweradapter,oraccessoriesnearflammable materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa, carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
©CopyrightLenovo2016
v
Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting thecomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents, andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperatingthe computerwithintwofeetofhigh-trafficareas.Ifyoumustoperatethecomputerinornearahigh-traffic area,inspectand,ifnecessary,cleanthecomputermorefrequently.
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperatethecomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtousethecomputeris10°C–35°C(50°F–95°F)withhumidityranging between35%and80%.Ifthecomputerisstoredortransportedintemperatureslessthan10°C(50°F),allow thecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C–35°C(50°F–95°F)beforeuse. Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowthecomputertorisetoanoptimal operatingtemperaturebeforeusecouldresultinirreparabledamagetothecomputer.
Ifpossible,placethecomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and microwaveovenawayfromthecomputerbecausethestrongmagneticfieldsgeneratedbytheseappliances candamagethemonitoranddataonthestoragedrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherconnecteddevices.Ifliquidisspilled onorinthecomputeroraconnecteddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lasercompliancestatement

CAUTION: Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein mightresultinhazardousradiationexposure.
viThinkCentreM700UserGuide
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached. Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts, contactaservicetechnician.

Cleaningandmaintenance

Keepthecomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth andthenwipethecomputersurfaces.
©CopyrightLenovo2016
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viiiThinkCentreM700UserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:
“Hardwarelocations”onpage1
“Features”onpage8
“Specifications”onpage11
“Programs”onpage11

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofthecomputerhardware.
Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

Frontview

Figure1.Frontview
1Opticaldriveactivityindicator2Opticaldriveeject/closebutton
3Powerindicator4Powerbutton
5Storagedriveactivityindicator6Cardreaderslot(somemodels)
7Internalspeaker(somemodels)8USB2.0connectors(2)(somemodels)
9USB3.0connector
11Microphoneconnector
©CopyrightLenovo2016
10Headphoneconnector
12USB3.0connector
1
Cardreaderslot Usedtoholdacard-shapedstoragemediumsothatthecardreadercanreadthedataonthestorage
medium.
Headphoneconnector Usedtoconnectheadphonestoyourcomputer.
Internalspeaker Usedtolistentothesoundsfromyourcomputerwithoutusingaheadsetorheadphones.
Microphoneconnector Usedtoconnectamicrophonetoyourcomputer.Youcanusethemicrophonetorecordsoundsoruse
speech-recognitionsoftware.
Opticaldriveactivityindicator Whentheopticaldriveactivityindicatorison,theopticaldriveisinuse.
Opticaldriveeject/closebutton Usedtoejectthetrayoftheopticaldrivefromthedrive.Afteryouinsertadiscintothetray,press
theeject/closebuttontoclosethetray.
Powerbutton Usedtoturnonyourcomputer.Y oualsocanusethepowerbuttontoturnoffyourcomputeronlywhen
youcannotuseanyMicrosoft
®
Windows
®
shutdownproceduretoturnoffyourcomputer.
Powerindicator Whenthepowerindicatorison,thecomputerison.
Storagedriveactivityindicator Whenthestoragedriveactivityindicatorison,thestoragedriveisinuse.
USB2.0connector UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
USB3.0connector UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
2ThinkCentreM700UserGuide

Rearview

Figure2.Rearview
1Powercordconnector
3PS/2keyboardconnector
5Serialconnector6VGA-outconnector
7USB3.0connectors(2)8USB2.0connectors(2)
9Microphoneconnector10Audioline-outconnector
11Audioline-inconnector
2PS/2mouseconnector
4DisplayPort
12PCIExpresscardarea(differentcardsprovide
®
-outconnector
differentconnectors)
13Security-lockslot
15Serialconnector(somemodels)
17Cablelockslots(2)
14Padlockloop
16Ethernetconnector
Note:Adiscretegraphicscard,networkinterfacecard,oraudiocardmightbeinstalledinthePeripheral ComponentInterconnect(PCI)Expresscardarea.Ifsuchacardisinstalled,ensurethatyouusethe connectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.
Audioline-inconnector Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattach
anexternalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedevice andtheaudioline-inconnectorofthecomputer.
Chapter1.Productoverview3
Audioline-outconnector Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspoweredstereospeakers,
headphones,ormultimediakeyboards.Toattachastereosystemorotherexternalrecordingdevice,a cableisconnectedbetweentheaudioline-inconnectorofthedeviceandtheaudioline-outconnector ofthecomputer.
Note:Ifyourcomputerhasbothanaudioline-outconnectorandaheadsetconnectororheadphone connector,alwaysusetheheadsetconnectororheadphoneconnectorforearphones,headphones,ora headset.However,aheadphoneconnectordoesnotsupportthemicrophoneofaheadset.
Cable-lockslots(2) Usedtosecureacablelock.Formoreinformation,see“Attachingacablelock”onpage30
.
DisplayPort-outconnector Usedtosendaudioandvideosignalsfromyourcomputertoanotheraudioorvideodevice,suchas
ahigh-performancemonitor.
Ethernetconnector UsedtoconnectanEthernetcableforalocalareanetwork(LAN).
Note:TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea Category5eorbetterEthernetcable.
Microphoneconnector Usedtoconnectamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.
Padlockloop Usedtosecureapadlock.Formoreinformation,see“Lockingthecomputercover”onpage28
.
PCIExpresscardarea(differentcardsprovidedifferentconnectors) Toimprovetheoperatingperformanceofyourcomputer,youcanconnectPCIExpresscardsintothis
area.Dependingonyourcomputermodel,theconnectorsinthisareamightvary.
Powercordconnector Usedtoconnectthepowercordtoyourcomputerforpowersupply.
PS/2keyboardconnector UsedtoconnectakeyboardthatusesaPersonalSystem/2(PS/2)keyboardconnector.
PS/2mouseconnector Usedtoconnectamouse,atrackball,orotherpointingdevicesthatuseaPS/2mouseconnector.
Serialconnector Usedtoconnectanexternalmodem,aserialprinter,orotherdevicesthatuseaserialconnector.
Security-lockslot UsedtosecureaKensington-stylecablelock.Formoreinformation,see“AttachingaKensington-style
cablelock”onpage29
.
USB2.0connector UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
USB3.0connector UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
4ThinkCentreM700UserGuide
VGA-outconnector Usedtosendvideosignalsfromyourcomputertoanothervideodevice,suchasamonitor.
Chapter1.Productoverview5

Computercomponents

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.
Figure3.Computercomponents
1Computercover
3Systemboard4Heatsinkandfanassembly(withthemicroprocessor
2Powersupplyassembly
underneath)
5Memorymodule
7Opticaldriveorfront-accessstorageenclosurewitha
6Computerhandle
8Cardreader
3.5-inchstoragedriveinstalledin
9FrontaudioandUSB3.0assembly10USB2.0assembly
11USB2.0assemblybracket12Coin-cellbattery
13FrontWi-Fiantenna14Internalspeaker
15Thermalsensor
16Primarystoragedrive(a2.5-inchor3.5-inchstorage
drive)
17Secondarystoragedrive(a2.5-inchor3.5-inch
18Wi-Ficard
storagedrive)
19M.2solid-statedrive
21RearWi-Fiantenna
23Systemfan
25Frontbezel26Powercord
20PCIExpresscard
22Coverpresenceswitch(alsocalledintrusionswitch)
24Powerbuttonboard
6ThinkCentreM700UserGuide

Partsonthesystemboard

Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see
“Frontview”onpage1and“Rearview”onpage3.
Figure4.Partsonthesystemboard
14-pinpowerconnector
3Memoryslot(DIMM1)4Memoryslot(DIMM2)
5Thermalsensorconnector610-pinpowerconnector
7Auxiliaryfanconnector2
9FrontUSB3.0connector10Coin-cellbattery
11SATA3.0connectors(3)
13Auxiliaryfanconnector1
15Cardreaderconnector16FrontUSB2.0connector
17PCH
19Serial(COM2)connector
21Internalspeakerconnector
2Microprocessorfanconnector
8SATApowerconnectors(2)
12Parallelconnector
14Powerbuttonboardconnector
18Buzzer
20Frontaudioconnector
22Coverpresenceswitchconnector(Intrusionswitch
connector)
23PCIExpressx1cardslot(2)24PCIExpressx16graphicscardslot
25Systemfanconnector
Chapter1.Productoverview7

Machinetypeandmodellabel

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthesideofyourcomputerasshown.
Figure5.Machinetypeandmodellabel

Features

Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.
Informationaboutyourcomputer
•Toviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer, dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties. –ForWindows10:ClickSettingsSystemAbout.
•Toviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour computer,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
8ThinkCentreM700UserGuide
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
Preinstalledoperatingsystem
YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.T odetermineifanoperating systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
Powersupply
•180-wattautomaticvoltage-sensingpowersupply
•250-wattautomaticvoltage-sensingpowersupply
Storagedrives
Yourcomputersupportsuptotwostoragedrives.
Toviewtheamountofstoragedrivespace,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick Manage.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDiskManagement.
Videofeatures
•Theintegratedgraphicscardsupportsthefollowingdisplayconnectorsonyourcomputer:
–DisplayPort-outconnector –VGA-outconnector
•Thediscretegraphicscard,whichisavailableonsomemodels,providesenhanceddisplaycapability andexperience.
Audiofeatures
•Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:
–Audioline-inconnector –Audioline-outconnector –Headphoneconnector –Internalspeaker(availableonsomemodels) –Microphoneconnector
•Thediscreteaudiocard,whichisavailableonsomemodels,providesenhancedaudiocapabilityand experience.
Input/Output(I/O)features
•Audioconnectors(audioline-inconnector,audioline-outconnector,headphoneconnector,and microphoneconnector)
•Cardreaderslot(availableonsomemodels)
•Displayconnectors(DisplayPort-outconnectorandVGA-outconnector)
Chapter1.Productoverview9
•Ethernetconnector
•PS/2keyboardconnector(availableonsomemodels)
•PS/2mouseconnector(availableonsomemodels)
•Serialconnector
•USBconnector
Expansion
•Cardreader(availableonsomemodels)
•Memoryslot
•Opticaldrive
•PCIExpressx1cardslot
•PCIExpressx16graphicscardslot
•Storagedrivebay
Networkfeatures
•EthernetLAN
–TheintegratednetworkinterfacecardsupportstheEthernetconnectoronyourcomputer. –Thediscretenetworkinterfacecard,whichisavailableonsomemodels,providesanadditional
Ethernetconnector.
•WirelessLAN(availableonsomemodels)
•Bluetooth(availableonsomemodels)
Securityfeatures
Formoreinformation,seeChapter4“Security”onpage27.
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI) DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand otherperipherals,powersources,maintenancehistory,andsoon.
•ErPLPScompliancemode Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see “EnablingordisablingtheErPLPScompliancemode”onpage34
•Intel
®
StandardManageability
.
IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelActiveManagementT echnology(AMT)(availableonsomemodels) IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers
easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•PrebootExecutionEnvironment(PXE) PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof
datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.
10ThinkCentreM700UserGuide
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread
managementdatastoredintheBIOSofacomputer.
•WakeonLAN WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother computeronthesameLAN.
•WakeonRing WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI) WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:160.0mm(6.3inches) Height:398.0mm(15.7inches) Depth:394.5mm(15.5inches)
Weight(withoutthepackage)
Maximumconfigurationasshipped:9.0kg(19.8lb)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F) Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F) Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing) Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft) Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonthecomputer.
Chapter1.Productoverview11

Accessingaprogramonthecomputer

Toaccessaprogramonthecomputer,dooneofthefollowing:
•FromWindowsSearch:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname
intothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
•FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickAllProgramstodisplaytheprogramlist.Fromthelistorafolderinthelist,
clickthenameofthedesiredprogramtolaunchtheprogram.
–ForWindows10:Fromtheprogramlistorafolderinthelist,clickthenameofthedesiredprogram
tolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
4.ViewControlPanelusinglargeiconsorsmallicons,andthenclickthenameofthedesiredprogram tolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled

Note:ForWindows7,dependingonthecomputermodel,someoftheLenovoprogramsmightbereadyto
beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.
Toinstallaprogramthatisreadytobeinstalled,dothefollowing:
1.OpentheLenovoThinkVantage page12.
2.ViewtheprogramiconsusingTiles.
3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then, double-clicktheicontoinstalltheprogram.
®
Toolsprogram.See“Accessingaprogramonthecomputer”on

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.
Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.
•ForWindows7only:
CreateRecoveryMedia
TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage drivetothefactory-defaultsettings.
12ThinkCentreM700UserGuide
FingerprintManagerProorThinkVantageFingerprintSoftware
TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea fingerprintreader.Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenroll yourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows password.Asaresult,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecure useraccess.
LenovoBluetoothLock
TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone) asaproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthe distancebetweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo BluetoothLockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyour computerwhenyoucomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorized accessincasethatyouforgettolockyourcomputer.
LenovoPowerENGAGE
TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.
PasswordManager
ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor WindowsprogramsandWebsites.
PowerManager
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementfor yourcomputer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalance betweenperformanceandpowersaving.
RescueandRecovery
®
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem crashes,evenifyoucannotstarttheWindowsoperatingsystem.
SystemUpdate
TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor downloadandinstallation.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.
•ForWindows10only:
LenovoCompanion
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo Companion,theyare.UseLenovoCompaniontodothefollowing:
–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates. –Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer. –Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles
andblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou candowithyourcomputer.
LenovoID
TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo programsandwebportalswithsinglesign-on.
•ForWindows7andWindows10:
Chapter1.Productoverview13
LenovoDeviceExperienceorLenovoPCExperience
TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation, alongwithhintsandtipsformaximumsystemperformance.
14ThinkCentreM700UserGuide

Chapter2.Usingyourcomputer

Thischaptercontainsthefollowingtopics:
“Registeringthecomputer”onpage15
“Settingthecomputervolume”onpage15
“AddinganicontotheWindowsnotificationarea”onpage15
“Usingadisc”onpage15
“Connectingtoanetwork”onpage17

Registeringthecomputer

WhenyouregisterthecomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand servicestoregisteredusers.
ToregisterthecomputerwithLenovo,ensurethatthecomputerisconnectedtotheInternet.Then,goto http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage15.
2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.
AddinganicontotheWindowsnotificationarea
ToaddanicontotheWindowsnotificationarea,dothefollowing:
1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand dragittothenotificationarea.
2.Iftheiconisnotdisplayed,turnontheicon. a.ClicktheStartbuttontoopentheStartmenu. b.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and thenclickNotificationAreaIconsT urnsystemiconsonoroff.
•ForWindows10:ClickSettingsPersonalizationT askbarTurnsystemiconsonoroff.
c.Turnonthedesiredicon.
3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.

Usingadisc

Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.
©CopyrightLenovo2016
15

Guidelinesaboutusingtheopticaldrive

Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature –Highhumidity –Excessivedust –Excessivevibrationorsuddenshock –Aninclinedsurface –Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffthecomputer. Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton. Usetheemergencyejectonlyinanemergency.
16ThinkCentreM700UserGuide

Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadisc.
RecordingadiscusingWindowstools
TorecordadiscusingWindowstools,dooneofthefollowing:
•BurnadiscusingtheAutoPlaywindow.
1.Ensurethatthediscisplayedautomatically. a.ClicktheStartbuttontoopentheStartmenu. b.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,
andthenclickAutoPlay.
–ForWindows10:ClickSettingsDevicesAutoPlay.
c.SelectorturnonUseAutoPlayforallmediaanddevices.
2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.
3.Followtheinstructionsonthescreen.
•BurnadiscusingWindowsMedia
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenWindowsMediaPlayer.See“Accessingaprogramonthecomputer”onpage12.
3.Followtheinstructionsonthescreen.
•BurnadiscfromanISOfile.
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.Double-clicktheISOfile.
3.Followtheinstructionsonthescreen.
®
Player.
Recordingadiscusingpreinstalledprograms
Torecordadiscusingpreinstalledprograms,dothefollowing:
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon thecomputer”onpage12.
3.Followtheinstructionsonthescreen.

Connectingtoanetwork

Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectthecomputertoa network,see“Networkingproblems”onpage43.

ConnectingtoanEthernetLAN

YoucanconnectthecomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernetconnector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
Chapter2.Usingyourcomputer17

ConnectingtoawirelessLAN

YoucanconnectthecomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof radiowavesonly.
Note:ThewirelessLANfeatureisoptional.
Toestablishawireless-LANconnection,dothefollowing:
1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonthecomputerisworking.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable wirelessnetworks.
Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea, addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage15
3.ClickawirelessLAN,andthenclickConnecttoconnectthecomputertoit.Providerequired informationifneeded.

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless connectionbetweenthecomputerandanotherBluetooth-enableddevicewithinadistanceofabout10 m(32.8ft).
Note:TheBluetoothfeatureisoptional.
.
ToconnecttoaBluetooth-enableddevice,dothefollowing:
1.EnsurethattheBluetoothfeatureonthecomputerisworkingandtheBluetooth-enableddeviceis locatedwithinadistanceofabout10m(32.8ft)fromthecomputer.
2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand followtheinstructionsonthescreen.
Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage15.
18ThinkCentreM700UserGuide

Chapter3.Youandyourcomputer

Thischaptercontainsthefollowingtopics:
“Arrangingyourworkspace”onpage19
“Accessibilityinformation”onpage20
“Cleaningthecomputer”onpage23
“Maintenance”onpage23
“Movingthecomputer”onpage25

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources. Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains orblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitorasthe roomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Thecomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage. Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient. Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofthecomputer:
•Locationsofelectricaloutlets
•Lengthofpowercordsorpoweradapters
•Lengthofthecablesthatareconnectedtootherdevices
Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on pageiv
.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.
©CopyrightLenovo2016
19
•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches). Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit withouttwistingyourbody.
•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair adjustmentstobestsuityourdesiredposture.
•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.
•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal) position.Typewithasofttouchwithoutpoundingthekeys.
•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation fromthefollowingWebsite: http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakethecomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+U
RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
OpenEaseofAccessCenter
TurnonorturnoffFilterKeys
TurnonorturnoffMouseKeys
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
20ThinkCentreM700UserGuide
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and thenclickEaseofAccessCenter.
•ForWindows10:ClickSettingsEaseofAccess.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard Ifyouprefertotypeorenterdataintothecomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual keyboardwithallthestandardkeys.
•HighContrast HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolthecomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickSpeech Recognition.
Chapter3.Youandyourcomputer21
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems, andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders: http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader: http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader: http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofthe computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof AccessCenter”onpage21.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolutionMaketextandotheritemslargerorsmaller. –ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows. Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Thecomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
22ThinkCentreM700UserGuide
TTY/TDDconversionmodem
Thecomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD) conversionmodem.ThemodemmustbeconnectedbetweenthecomputerandaTTY/TDDtelephone. Then,youcantypeamessageonthecomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe imagewhentheyuseascreenreader.

Cleaningthecomputer

CAUTION: Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected tothecomputer.
Itisagoodpracticetocleanthecomputerperiodicallytoprotectthesurfacesandensuretrouble-free operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically. Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,thecomputerwillserveyoureliably.Thissectionprovides informationaboutmaintainingthecomputersothatitcankeepworkingintoporder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingthecomputerfunctioningproperly:
•Keepthecomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepthecomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofthecomputer.Foodparticlesandspillsmightmakethe keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect yourdata,andbepreparedincaseofacomputerfailure.
•Keepthecomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingthe computercurrent”onpage24
•Emptyyourrecyclebinonaregularbasis.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
.
Chapter3.Youandyourcomputer23
•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance problems.See“Performanceproblems”onpage45
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates, intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced. Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.
•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup. Tobackupyourdata,dooneofthefollowing:
–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”
onpage12
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickFileHistory.Followthe instructionsonthescreen.
•Createarecoverymediumasearlyaspossible.Y oucanusetherecoverymediumtorecoveryour operatingsystemevenifWindowsfailstostartup.
Tocreatearecoverymedium,dooneofthefollowing:
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonthe
computer”onpage12 systemoftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery.Followthe instructionsonthescreen.
•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace onyourstoragedrive.
Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonthe computer”onpage12 oftheprogram.
.Formoreinformationaboutbackingupyourdata,refertothehelpsystemoftheprogram.
.Formoreinformationaboutcreatingarecoverymedium,refertothehelp
.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem
.

Keepingthecomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforthe computer.
Gettingthelatestdevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofthecomputer.
Togetthelatestdevicedriversforthecomputer,dooneofthefollowing:
•Downloadthedevicedriversthatarepreinstalledonthecomputer.Gotohttp://www.lenovo.com/drivers.
•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage24.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended thatyougetdevicedriversfromLenovo.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforthecomputer,ensurethatthecomputerisconnectedtotheInternet anddooneofthefollowing:
•UseoneofthefollowingLenovoprogramstogetthesystemupdates:
24ThinkCentreM700UserGuide
–ForWindows7:UsetheSystemUpdateprogram. –ForWindows10:UsetheLenovoCompanionprogram. ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonthecomputer”
onpage12.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•UseWindowsUpdatetogetthesystemupdates.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,and
thenclickWindowsUpdate.
–ForWindows10:ClickSettingsUpdate&securityWindowsUpdate.
3.Followtheinstructionsonthescreen.

Movingthecomputer

Beforemovingthecomputer,takethefollowingprecautions:
1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage23.
2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare usingdifferentcartons,cushiontheunitstoavoiddamage.
Movingthecomputertoanothercountryorregion
Whenyoumovethecomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.
Chapter3.Youandyourcomputer25
26ThinkCentreM700UserGuide

Chapter4.Security

Thischaptercontainsthefollowingtopics:
“Lockingthecomputer”onpage27
“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage30
“Preventingunauthorizedaccesstothecomputer”onpage31
“Usingfingerprintauthentication”onpage31
“Usingthecoverpresenceswitch”onpage31
“Usingandunderstandingfirewalls”onpage32
“Protectingdataagainstviruses”onpage32
“ComputraceAgentsoftwareembeddedinfirmware”onpage32
“TrustedPlatformModule(TPM)”onpage32

Lockingthecomputer

Thissectionprovidesinformationaboutlockingthecomputerwiththelockingdevicestokeepthecomputer safe.
©CopyrightLenovo2016
27

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved whenapadlockisinstalled.
Figure6.Installingapadlock
28ThinkCentreM700UserGuide

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Y ou canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support
Figure7.Kensington-stylecablelock
Chapter4.Security29

Attachingacablelock

Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice cablestoyourcomputer.Thecablelockconnectstothecable-lockslotsontherearofyourcomputer.
Toinstallacablelock,dothefollowing:
1.Inserttheclip1intothecable-lockslot4.
2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.
3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.
Figure8.Installingacablelock

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan referto“UsingtheSetupUtilityprogram”onpage33 securitysettings.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
30ThinkCentreM700UserGuide
togetbasicinformationaboutsomemajor

Preventingunauthorizedaccesstothecomputer

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstothecomputerand data.
•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage35.
•TouseWindowsaccounts,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelUserAccounts. –ForWindows10:ClickSettingsAccounts.
3.Followtheinstructionsonthescreen.
Usingfingerprintauthentication
Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor simpleandsecureuseraccess.Tousefingerprintauthentication,firstenrollyourfingerprintsandassociate themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword). Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.
Tousefingerprintauthentication,dooneofthefollowing:
•ForWindows7:OpentheFingerprintManagerProorThinkVantageFingerprintSoftwareprogram providedbyLenovo.See“Accessingaprogramonthecomputer”onpage12 aboutusingtheprogram,refertothehelpsystemoftheprogram.
•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickSettingsAccounts Sign-inoptions.Followtheinstructionsonthescreen.
.Formoreinformation
Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsthecomputerfromloggingintotheoperatingsystemwhenthe computercoverisnotproperlyinstalledorclosed.
Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectSecurityChassisIntrusionDetectionandpressEnter.
3.SelectEnabledandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:
1.Properlyinstallorclosethecomputercover.
2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33and “ExitingtheSetupUtilityprogram”onpage36.
Chapter4.Security31
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired. Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.Ifthe computerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecuritythreats, unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formoreinformation abouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TouseWindowsFirewall,dothefollowing
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickWindows Firewall.
3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Thecomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate viruses.
Lenovoprovidesafullversionofantivirussoftwareonthecomputerwithafree30-daysubscription.After30 days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.
ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinthe computer.
32ThinkCentreM700UserGuide
Chapter5.Advancedconfiguration
Thischaptercontainsthefollowingtopics:
“UsingtheSetupUtilityprogram”onpage33
“UpdatingtheBIOS”onpage37

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofthecomputer.This sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.
Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:
1.T urnonorrestartthecomputer.
2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage35
Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.
.
Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such asUSBconnectorsorstoragedrives).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectDevices.
3.SelectthedeviceyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.

EnablingordisablingtheAutomaticPowerOnfeatures

IfyouenabletheAutomaticPowerOnfeatures,thecomputerwillstartupautomatically.
ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectPowerAutomaticPowerOnandpressEnter.
3.SelectthefeatureyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
©CopyrightLenovo2016
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EnablingordisablingtheErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go to: http://www.lenovo.com/ecodeclaration
YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof electricitywhenthecomputerisofforinsleepmode.
ToenableordisabletheErPLPScompliancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectPowerEnhancedPowerSavingModeandpressEnter.
3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:
•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor disablingtheAutomaticPowerOnfeatures”onpage33.
•IfyouselectDisabled,pressEnter.Then,gotothenextstep.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
WhentheErPLPScompliancemodeisenabled,youcanwakeupthecomputerbydoingoneofthe following:
•Pressthepowerbutton.
•EnabletheWakeUponAlarmfeaturetomakethecomputerwakeupatasettime.See“Enablingor disablingtheAutomaticPowerOnfeatures”onpage33.
•EnabletheAfterPowerLossfeaturetomakethecomputerwakeupwhenthepowersupplyresumesafter asuddenlossofelectricity.
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectPowerAfterPowerLossandpressEnter.
3.SelectPowerOnandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
EnablingordisablingtheConfigurationChangeDetectionfeature
IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed whenyouturnonthecomputer.
ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectSecurityConfigurationChangeDetectionandpressEnter.
3.SelectthedesiredsettingandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:
•PresstheF2key.
Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.
•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33and “ExitingtheSetupUtilityprogram”onpage36.
34ThinkCentreM700UserGuide

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstothecomputer anddata.
Youdonothavetosetanypasswordstousethecomputer.However,usingpasswordsimprovescomputer security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset anadministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword. However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess thestoragedrive.
Notes:
–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive
isremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom
thestoragedrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
2.SelectSecurity.
Chapter5.Advancedconfiguration35
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPasswordandpressEnter.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage35
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
.

Selectingastartupdevice

Ifthecomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice sequencepermanentlyorselectatemporarystartupdevice.
Changingthestartupdevicesequencepermanently
Tochangethestartupdevicesequencepermanently,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage33.
3.SelectStartup.
4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage36.
Selectingatemporarystartupdevice
Note:Notalldiscsandstoragedrivesarebootable.
Toselectatemporarystartupdevice,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key untilStartupDeviceMenuisdisplayed.
Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.
3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.
Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup device,see“Changingthestartupdevicesequencepermanently”onpage36
.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:
36ThinkCentreM700UserGuide
•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectY esinthewindowdisplayed andpressEnter.
Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethenewsettings,selectExitDiscardChangesandExitandpressEnter. Then,selectY esinthewindowdisplayedandpressEnter.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate theBIOS.Y oucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/drivers.
2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate driveryoudownload.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide theinformationabouthowtorecordtheupdatedisc.See“Usingadisc”onpage15.
Chapter5.Advancedconfiguration37
38ThinkCentreM700UserGuide

Chapter6.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolvethecomputerproblems.Followthestepsinthebasicprocedure forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics, andrecoveryinformation.
“Basicprocedureforresolvingcomputerproblems”onpage39
“T roubleshooting”onpage39
“Diagnostics”onpage47
“Recoveryinformation”onpage47

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:
1.Ensurethat: a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely. b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
c.AllconnecteddevicesareenabledintheBIOSsettingsofthecomputer.See“Enablingordisabling
adevice”onpage33
Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.
2.Useanantivirusprogramtoseeifthecomputerhasbeeninfectedbyavirus.Iftheprogramdetects avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe nextstep.
3.Goto“T roubleshooting”onpage39andfollowtheinstructionsforthetypeofproblemyouare experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe nextstep.
4.Runthediagnosticprogram.See“Diagnostics”onpage47.Ifthediagnosticprogramdoesnotresolve yourproblem,continuewiththenextstep.
5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage47.
6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation abouthelp,service,andtechnicalassistance,seeChapter8“Gettinginformation,help,andservice” onpage73.
.

Troubleshooting

Attention:Donotopenthecomputerorattemptanyrepairbeforereadingandunderstanding“Readthis
first:Importantsafetyinformation”inthisdocument.
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thissectionprovidessolutionstostartup-relatedproblems.
Thecomputerdoesnotstartupwhenyoupressthepowerbutton
Solutions:Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.
©CopyrightLenovo2016
39
•Ifthecomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
Theoperatingsystemfailstostartup
Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually, theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice sequencepermanently”onpage36.
Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup
Solution:Ensurethatnokeysarestuck.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition. –Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers settingsarenotselectedandnoneofthevolumesettingsissettoolow.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification area.See“AddinganicontotheWindowsnotificationarea”onpage15.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel, ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem. IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.
Soundcomesonlyfromoneexternalspeaker
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
40ThinkCentreM700UserGuide
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage15
.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to startthecomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto “Selectingatemporarystartupdevice”onpage36forinformationonviewingandchangingthestartup sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingforthe regionwhereyouareusingthecomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonthecomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Chapter6.Troubleshooting,diagnostics,andrecovery41
Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Storagedriveproblems

Selectyoursymptomfromthefollowinglist:
“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage42
“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive” onpage42
SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatthecomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfthecomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive
enablementmodule(onetofivestoragedrives)isinstalled.
–IfthecomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement
module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.
"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe correctstoragedrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage drive
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
42ThinkCentreM700UserGuide
•EnsurethatthestoragedrivethecomputerstartsupfromislistedasthefirststartupdeviceintheSetup Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage36
Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch cases,youmightneedtoreplacethestoragedrive.
.

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.
EthernetLANproblems
MycomputercannotbeconnectedtoanEthernetLAN
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page33.Then,followtheinstructionsonthescreen.
•EnabletheEthernetLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork andSharingCenterChangeadaptersettings.
3.Right-clicktheEthernetLANadaptericonandclickEnable.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingthecomputercurrent”onpage24.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN administratorforthenecessarynetworkingsoftware.
•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex, ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight degradeperformance,causedataloss,orresultinlostconnections.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps, butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
TheWakeOnLANfeaturedoesnotwork
Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility program”onpage33.Then,followtheinstructionsonthescreen.
WirelessLANproblem
Note:ThewirelessLANfeatureisoptional.
Chapter6.Troubleshooting,diagnostics,andrecovery43
ThewirelessLANfeaturedoesnotwork
Solutions:
•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page33.Then,followtheinstructionsonthescreen.
•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe Startmenu,andthenclickSettingsNetwork&InternetWi-Fi.TurnontheWi-Fifeature.
•EnablethewirelessLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork andSharingCenterChangeadaptersettings.
3.Right-clickthewirelessLANadaptericonandclickEnable.
•UpdateorreinstallthewirelessLANdriver.See“Keepingthecomputercurrent”onpage24.
Bluetoothproblems
Note:TheBluetoothfeatureisoptional.
TheBluetoothfeaturedoesnotwork
Solutions:
•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on page33.Then,followtheinstructionsonthescreen.
•TurnontheBluetoothradios.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
3.Right-clicktheBluetoothradiosunderBluetoothorBluetoothRadios,andthenclickEnable.
•EnabletheBluetoothadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickNetwork andSharingCenterChangeadaptersettings.
3.Right-clicktheBluetoothadaptericonandclickEnable.
•UpdateorreinstalltheBluetoothdriver.See“Keepingthecomputercurrent”onpage24.
SounddoesnotcomefromtheBluetoothheadsetorheadphones
Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage15
44ThinkCentreM700UserGuide
.
3.ClickPlaybackdevices.
4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
5.ClickOK.

Performanceproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofthecomputer.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.ClicktheStartbuttontoopentheStartmenu.
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickComputer.
•ForWindows10:ClickFileExplorerThisPC.
4.Right-clickyourCdriveandthenclickProperties.
5.ClicktheT oolstab.
6.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.
7.Followtheinstructionsonthescreen.
Insufficientfreestoragedrivespace
Solutions:Freeupstoragedrivespace.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
•CleanupyourCdrive.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer. –ForWindows10:ClickFileExplorerThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.Checktheamountoffreespace,andthenclickDiskCleanup.
5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete, andthenclickOK.
•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu. –ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickPrograms andFeatures.
3.Dooneofthefollowing:
Chapter6.Troubleshooting,diagnostics,andrecovery45
–ToturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Insufficientfreememoryspace
Solutions:
•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot performing.
•Installadditionalmemorymodules.Topurchasememorymodules,goto http://www.lenovo.com.

Serialconnectorcannotbeaccessed

Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

USBdeviceproblems

ThissectionprovidessolutionstoUSBdevice-relatedproblems.
MyUSBdevicecannotbeaccessed
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower cord,connectthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreconnecttheUSBconnectortoresettheUSBdevice.
IcannotinstalltheWindows7operatingsystemusinganexternalUSBdevice
Solution:Gotohttp://www.lenovo.com/supporttodownloadandinstallUSBdrivers.

Softwareanddriverproblems

Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.
Forsomeprograms,datescannotbesortedincorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates, assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays. Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers makeupdatesavailablefromtheWorldWideWeb.
46ThinkCentreM700UserGuide
Someapplicationprogramsdonotworkasexpected
Solutions:
1.Checkwhethertheproblemiscausedbyanapplicationprogram. a.Ensurethatthesoftwareiscompatiblewiththecomputer.Refertotheinformationsuppliedwith
thesoftwareformoreinformation. b.Verifythatothersoftwareworkscorrectlyonthecomputer. c.Verifythatthesoftwareyouareusingworksonanothercomputer.
2.Iftheproblemiscausedbyanapplicationprogram:
•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.
•Updatetheprogram.See“Keepingthecomputercurrent”onpage24
•Uninstalltheprogramandthenreinstallit.T odownloadaprogramthatispreinstalledonthe
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
.
Adevicedoesnotworknormallyduetodevicedriverproblems
Solution:Updatethedevicedriver.See“Keepingthecomputercurrent”onpage24.

Diagnostics

Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto
http://www.lenovo.com/diagsforthediagnosticsinformationforthecomputer.
Thediagnosticprogramisusedtotesthardwarecomponentsofthecomputer.Thediagnosticprogramalso canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofthecomputer.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonthecomputer.Theprogram enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum systemperformance.
ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonthecomputer”onpage12 moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo technicalsupportrepresentative.

Recoveryinformation

Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.
Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver. See“Keepingthecomputercurrent”onpage24.

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
.For
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu.
Chapter6.Troubleshooting,diagnostics,andrecovery47
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery
OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–Turnonorrestartthecomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced
BootOptionswindowopens.SelectRepairYourComputer,pressEnter,andfollowtheinstructions onthescreentochoosetheappropriaterecoverysolution.
Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions window.
•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC drivetothefactory-defaultsettings.
Notes:
–Dependingonthecomputermodel,theRescueandRecoveryprogrammightnotbepreinstalled.You
needtoinstalleditmanuallyearlier.
–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat
youbackedupyourdataearlierwiththeprogram.
TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”onpage12
Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
–OpentheRescueandRecoveryworkspace.
1.T urnoffthecomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Releasethe EnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescueand Recoveryworkspace.
2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary startupdevice”onpage36.Whentherescuemediumstarts,theRescueandRecoveryworkspace opens.Followtheinstructionsonthescreen.
•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly theCdriveortheentirestoragedrivetothefactory-defaultsettings.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage23.
1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice” onpage36
2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–Ifthecomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset. –Ifthecomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport
Centertoorderarecoverydiscset.See“Callingforservice”onpage74.
.
.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
48ThinkCentreM700UserGuide
–UserecoverysolutionsinWindowsSettings.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettingsUpdate&securityRecovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickRecovery OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusinglargeiconsorsmallicons,andthenclickFile HistoryRestorepersonalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage36.Then,followtheinstructionsonthescreen tochoosetheappropriaterecoverysolution.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage23.
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default settings.
–IfthecomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey. –IfthecomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport
CentertoorderarecoveryUSBkey.See“Callingforservice”onpage74
.
Chapter6.Troubleshooting,diagnostics,andrecovery49
50ThinkCentreM700UserGuide

Chapter7.Installingorreplacinghardware

Thischaptercontainsthefollowingtopics:
“Handlingstatic-sensitivedevices”onpage51
“Installingorreplacinghardware”onpage51

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforthecomputer.Y oucanexpand thecapabilitiesofthecomputerandmaintainthecomputerbyinstallingorreplacinghardware.
Attention:Donotopenthecomputerorattemptanyrepairbeforereadingandunderstandingthe“Read thisfirst:Importantsafetyinformation”onpageiii
Notes:
•Someofthehardwarepartsinthissectionareoptional.
•UsecomputerpartsprovidedonlybyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe instructionsthatcomewiththeoption.
•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.
.

Installingexternaloptions

Youcanconnectexternaloptionstothecomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Hardwarelocations”onpage1toidentifytherequiredconnector.
©CopyrightLenovo2016
51
Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware ordevicedriversthatarerequiredfortheoption.

Removingthecomputercover

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe computeriscool.
Toremovethecomputercover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Unlockanylockingdevicethatsecuresthecomputercover.
3.Removethetwoscrewsthatsecurethecomputercoverandslidethecomputercovertotherearto removeit.
Figure9.Removingthecomputercover

Replacingthestoragedrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
52ThinkCentreM700UserGuide
Toreplacethestoragedrive,refertooneofthefollowingtopics:
“Replacingthe3.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay”onpage53
“Replacingthe2.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay”onpage53
“Replacingthe3.5-inchstoragedriveinthefront-accessstorageenclosure”onpage55
“ReplacingtheM.2solid-statedrive”onpage58
Replacingthe3.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay
Toreplacethe3.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethe3.5-inchstoragedriveyouwanttoreplace.See“Computercomponents”onpage6.
4.Disconnectthesignalcableandthepowercablefromthe3.5-inchstoragedrive.
5.Removethefourscrewsthatsecurethe3.5-inchstoragedrive,andthenslidethe3.5-inchstorage driveoutofthechassis.
Figure10.Removingthe3.5-inchstoragedrive
6.Slidethenew3.5-inchstoragedriveintothestoragedrivebayandalignthefourscrewholesinthe storagedrivewiththecorrespondingholesinthechassis.Then,installthefourscrewstosecure thestoragedrive.
7.Connectthesignalcableandthepowercabletothe3.5-inchstoragedrive.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70
Replacingthe2.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay
Toreplacethe2.5-inchstoragedriveintheprimaryorsecondarystoragedrivebay,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
Chapter7.Installingorreplacinghardware53
.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethe2.5-inchstoragedriveyouwanttoreplace.See“Computercomponents”onpage6.
4.Disconnectthesignalcableandthepowercablefromthe2.5-inchstoragedrive.
5.Removethestorageconverter.See“Replacingthe3.5-inchstoragedriveintheprimaryorsecondary storagedrivebay”onpage53.
6.Removethefourscrewsthatsecurethe2.5-inchstoragedrivetothestorageconverter.Then,remove the2.5-inchstoragedrivefromtheconverterasshown.
Figure11.Removingthe2.5-inchstoragedrivefromthestorageconverter
54ThinkCentreM700UserGuide
7.Positionthenew2.5-inchstoragedriveintothestorageconvertersothattheholesinthestoragedrive arealignedwiththecorrespondingholesintheconverter.Then,installthefourscrewstosecurethe
2.5-inchstoragedrivetotheconverter.
Figure12.Installingthe2.5-inchstoragedriveintothestorageconverter
8.Reinstallthestorageconverter.See“Replacingthe3.5-inchstoragedriveintheprimaryorsecondary storagedrivebay”onpage53.
9.Connectthesignalcableandthepowercabletothe2.5-inchstoragedrive.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
Replacingthe3.5-inchstoragedriveinthefront-accessstorageenclosure
Note:
Youcanperformahotswaponthe3.5-inchstoragedriveinstalledhere.Todoahotswapistoconnect, remove,orreconnectadevicewhilethecomputerisoperating.Beforeperformingahotswap,youare recommendedtodothefollowingfordatasecurity:
1.Clickthetriangularicononthetaskbartoshowhiddenicons.
2.ClicktheSafelyRemoveHardwareandEjectMediaicontostopthedevice.
3.Proceedwiththefollowinginstructionstoreplacethestoragedrive.
Toreplacethe3.5-inchstoragedriveinthefront-accessstorageenclosure,dothefollowing:
1.Locatethefront-accessstorageenclosure.See“Computercomponents”onpage6.
2.Ifthefront-accessstorageenclosureislocked,unlockit.
Chapter7.Installingorreplacinghardware55
3.Pressthetriangle1onthebezelofthefront-accessstorageenclosure.Then,thebezelfoldsdown.
Figure13.Openingthefront-accessstorageenclosure
4.Pressthecircleonthebezelofthe3.5-inchstoragedrivebracketasshown.Then,graspthehandleto slidethe3.5-inchstoragedrivebracketoutofthefront-accessstorageenclosure.
Figure14.Removingthe3.5-inchstoragedrivebracket
5.Flexthesidesofthebluebrackettoremovethe3.5-inchstoragedrivefromthebracket.
Figure15.Removingthe3.5-inchstoragedrivefromthebracket
56ThinkCentreM700UserGuide
6.Flexthebracketandinsertthefourpinsonthebracketintothecorrespondingholesinthenew3.5-inch storagedrive.Donottouchthecircuitboardonthebottomofthe3.5-inchstoragedrive.
Figure16.Installingthe3.5-inchstoragedriveintothebracket
7.Slidethe3.5-inchstoragedrivebracketintothefront-accessstorageenclosureuntilitsnapsinto position.
Figure17.Installingthe3.5-inchstoragedrivebracketintothefront-accessstorageenclosure
Chapter7.Installingorreplacinghardware57
8.Foldupthebezelofthefront-accessstorageenclosure.Then,pressthetriangleonthebezelofthe front-accessstorageenclosureagaintosecurethestoragedrivebracket.
Figure18.Securingthe3.5-inchstoragedrivebracket
9.Lockthefront-accessstorageenclosureifyouhaveunlockedit.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
ReplacingtheM.2solid-statedrive
ToreplacetheM.2solid-statedrive,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.LocatetheM.2solid-statedrive.See“Computercomponents”onpage6.
4.RemovetheM.2solid-statedriveadapter.See“ReplacingaPCIExpresscard”onpage65.
5.RemovethescrewthatsecurestheM.2solid-statedrive.Then,gentlypullthesolid-statedriveout oftheM.2slot.
Figure19.RemovingtheM.2solid-statedrive
58ThinkCentreM700UserGuide
6.Alignthenotch1onthenewM.2solid-statedrivewiththeslotkey2intheM.2slot.Then,insertthe solid-statedriveintotheM.2slotuntilitissecuredtightlysothatthenotch3isalignedwiththe correspondingscrewholeintheadapter.Installthescrewtosecurethesolid-statedrive.
Figure20.InstallingtheM.2solid-statedrive
7.ReinstalltheM.2solid-statedriveadapter.See“ReplacingaPCIExpresscard”onpage65.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70

Replacingthefrontbezel

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
Toreplacethefrontbezel,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
.
.
Chapter7.Installingorreplacinghardware59
3.Ifadustshieldhasbeeninstalled,pullitoutwardtoremoveitfromthefrontbezel.
Figure21.Removingthedustshield
4.Releasethethreeplastictabsontheleftsideofthefrontbezel,andthenpivotthefrontbezeloutward.
Figure22.Removingthefrontbezel
60ThinkCentreM700UserGuide
5.Pressthetab1downwardtoremovethepowerbuttonboardfromthefrontbezel.Then,removethe frontbezelfromthechassis.
Figure23.Removingthepowerbuttonboardfromthefrontbezel
6.Insertthetopendofthepowerbuttonboardintothenewfrontbezel.Then,presstheotherendofthe powerbuttonboardasshownuntilitsnapsintoposition.
Figure24.Installingthepowerbuttonboardtothefrontbezel
Chapter7.Installingorreplacinghardware61
7.Alignthethreeplastictabsontherightsideofthefrontbezelwiththecorrespondingholesinthe chassis.Then,pivotthefrontbezelinwarduntilitsnapsintoposition.
Figure25.Installingthefrontbezel
8.Reinstallthedustshieldifyouhaveremovedit.Aligntheedgesofthedustshieldwiththeedgesofthe frontbezel.Then,pressthedustshieldinwarduntilitsnapsintoposition.
Figure26.Installingthedustshield
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.

Replacingtheopticaldriveorfront-accessstorageenclosure

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
62ThinkCentreM700UserGuide
Toreplacethefront-accessstorageenclosure,followthestepsofreplacingtheopticaldrive.T oreplacethe opticaldrive,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage59.
4.Locatetheopticaldrive.See“Computercomponents”onpage6.
5.Disconnectthesignalcableandthepowercablefromtherearoftheopticaldrive.
6.Removethethreescrewsthatsecuretheopticaldrive.Then,slidetheopticaldriveoutofthefront ofthecomputer.
Figure27.Removingtheopticaldrive
7.Slidethenewopticaldriveintotheopticaldrivebayfromthefrontandalignthescrewholesinthe opticaldrivewiththecorrespondingholesinthechassis.Then,installthethreescrewstosecure theopticaldrive.
8.Connectthesignalcableandthepowercabletotheopticaldrive.
9.Reinstallthefrontbezel.See“Replacingthefrontbezel”onpage59.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.

Replacingthepowersupplyassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certification.
CAUTION:
Chapter7.Installingorreplacinghardware63
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION: Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith oneoftheseparts,contactaservicetechnician.
Toreplacethepowersupplyassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethepowersupplyassembly.See“Computercomponents”onpage6.
4.Laythecomputeronitsside.Then,disconnectthepowersupplyassemblycablesfromthesystem board.
5.Removethefourscrewsthatsecurethepowersupplyassembly.Then,slidethepowersupplyassembly tothefrontofthecomputerandliftitoutofthechassis.
Figure28.Removingthepowersupplyassembly
64ThinkCentreM700UserGuide
6.Positionthenewpowersupplyassemblyinthechassissothatthefourscrewholesinthepower supplyassemblyalignwiththoseinthechassis.Then,installthefourscrewstosecurethepower supplyassembly.
7.Connectthepowersupplyassemblycablestothesystemboard.See“Partsonthesystemboard” onpage7.
8.Placethecomputerinanuprightposition.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.

ReplacingaPCIExpresscard

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
ToreplaceaPCIExpresscard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.LocatethePCIExpresscardyouwanttoreplace.ThePCIExpresscardsareinstalledinthePCI Expresscardslotsonthesystemboard.See“Partsonthesystemboard”onpage7.
Chapter7.Installingorreplacinghardware65
4.RemovethescrewthatsecuresthePCIExpresscardlatch,andthenpivotthelatchoutwardtoopenthe latch.GraspthePCIExpresscardandgentlypullitoutoftheslot.
Figure29.RemovingaPCIExpresscard
Notes:
•Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall
amountuntilitisremovedfromthecardslot.
•Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch
thelatch.Graspthecardandgentlypullitoutoftheslot.
1asshowntodisengage
5.InsertthenewPCIExpresscardintotheappropriatePCIExpresscardslotonthesystemboard. See“Partsonthesystemboard”onpage7.
Note:IfyouareinstallingaPCIExpressx16graphicscard,ensurethatthememoryslotretainingclips areclosedbeforeyouinstallthegraphicscard.
6.Pivotthecardlatchtotheclosedposition,andtheninstallthescrewtosecurethePCIExpresscard latch.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.

Replacingtheheatsinkandfanassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
CAUTION:
Theheatsinkandfanassemblymightbeveryhot.Beforeyouopenthecomputercover,turnoffthe computerandwaitseveralminutesuntilthecomputeriscool.
.
66ThinkCentreM700UserGuide
Toreplacetheheatsinkandfanassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatetheheatsinkandfanassembly.See“Computercomponents”onpage6.
4.Laythecomputeronitsside.Then,disconnecttheheatsinkandfanassemblycablefromthesystem board.
5.Loosenthefourscrewsthatsecuretheheatsinkandfanassemblytothesystemboardinthefollowing sequence:
a.Partiallyremovescrew1,fullyremovescrew2,andthenfullyremovescrew1. b.Partiallyremovescrew3,fullyremovescrew4,andthenfullyremovescrew3.
Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.
Figure30.Removingtheheatsinkandfanassembly
6.Liftthefailingheatsinkandfanassemblyoffthesystemboard.
Notes:
•Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
•Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.
7.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned withtheholesinthesystemboard.Ensurethattheheatsinkandfanassemblycablefacestowardthe microprocessorfanconnectoronthesystemboard.
8.Tightenthefourscrewstosecurethenewheatsinkandfanassemblyinthefollowingsequence.Do notover-tightenthescrews.
a.Partiallytightenscrew1,fullytightenscrew2,andthenfullytightenscrew1. b.Partiallytightenscrew3,fullytightenscrew4,andthenfullytightenscrew3.
9.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem board.See“Partsonthesystemboard”onpage7.
10.Placethecomputerinanuprightposition.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.
Chapter7.Installingorreplacinghardware67

Replacingamemorymodule

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii.
Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrules.The“X”markindicates thememoryslot(s)intowhichthememorymodule(s)shouldbeinstalledindifferentsituations.Thenumbers 1,2,3,and4indicatetheinstallationsequence.Tolocatethememorymoduleslots,see“Partsonthe systemboard”onpage7.
MemorymodulesDIMM1DIMM2
Onememorymodule
TwomemorymodulesXX
Toreplaceamemorymodule,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethememorymoduleyouwanttoreplace.Thememorymodulesareinstalledinthememoryslots onthesystemboard.See“Partsonthesystemboard”onpage7.
4.Removeanypartsthatmightpreventyouraccesstothememorymodule.Dependingonyourcomputer model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory module.See“ReplacingaPCIExpresscard”onpage65.
5.Laythecomputeronitsside.Then,opentheretainingclipsandgentlypullthememorymoduleoutof thememoryslot.
X
Figure31.Removingamemorymodule
68ThinkCentreM700UserGuide
6.Positionthenewmemorymoduleovertheappropriatememoryslot.Ensurethatthenotch1onthe memorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule straightdownintotheslotuntiltheretainingclipsclose.
Figure32.Installingamemorymodule
7.Placethecomputerinanuprightposition.
8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.See“ReplacingaPCIExpress card”onpage65.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage70.

Replacingthecoin-cellbattery

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Read
thisfirst:Importantsafetyinformation”onpageiii
Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures, suchasparallel-connectorassignments(configuration).Acoin-cellbatterykeepsthisinformationactive whenyouturnoffthecomputer.
Thecoin-cellbatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nocoin-cell batterylastsforever.Ifthecoin-cellbatteryfails,thedate,time,andconfigurationinformation(including passwords)arelost.Anerrormessageisdisplayedwhenyouturnonthecomputer.
Refertothe“Lithiumcoin-cellbatterynotice”intheSafetyandWarrantyGuideforinformationabout replacinganddisposingofthecoin-cellbattery.
Toreplacethecoin-cellbattery,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then, disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage52.
3.Locatethecoin-cellbattery.See“Computercomponents”onpage6.
.
Chapter7.Installingorreplacinghardware69
4.Removethecoin-cellbatteryasshown.
Figure33.Removingthecoin-cellbattery
5.Installthenewcoin-cellbatteryasshown.
Figure34.Installingthecoin-cellbattery
6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on page70.
7.T urnonthecomputerandallconnecteddevices.
Note:Whenthecomputeristurnedonforthefirsttimeafterreplacingthecoin-cellbattery,anerror messagemightbedisplayed.Thisisnormalafterreplacingthecoin-cellbattery.
8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.See“UsingtheSetupUtility program”onpage33.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,reinstallthecomputercoverandreconnect cables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconfirmtheupdatedinformation intheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”onpage33
Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:
1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsare leftinsideyourcomputer.See“Computercomponents”onpage6forthelocationsofvarious componentsinyourcomputer.
2.Ensurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclearof thehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputercover.
.
70ThinkCentreM700UserGuide
3.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputercover engagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnapsinto position.Installthetwoscrewstosecurethecomputercover.
Figure35.Installingthecomputercover
4.Ifalockingdeviceisavailable,useittolockthecomputer.See“Lockingthecomputer”onpage27.
5.Reconnecttheexternalcablesandpowercordstothecorrespondingconnectorsonthecomputer. See“Hardwarelocations”onpage1.
6.Updateyourconfiguration.See“UsingtheSetupUtilityprogram”onpage33.
7.Ifanewlyinstalledhardwarecomponentdoesnotworknormally,updatethedevicedriver.See “Keepingthecomputercurrent”onpage24.
Chapter7.Installingorreplacinghardware71
72ThinkCentreM700UserGuide

Chapter8.Gettinginformation,help,andservice

Thischaptercontainsthefollowingtopics:
“Informationresources”onpage73
“Helpandservice”onpage74

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

Accessingtheuserguideinvariouslanguages

Toaccesstheuserguideinvariouslanguages,goto: http://www.lenovo.com/UserManuals

Windowshelpsystem

Note:IfyouusetheonlinehelpforWindows7orthehelpforWindows10,ensurethatthecomputer
isconnectedtotheInternet.
TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.
ToaccesstheWindowshelpsystem,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickHelpandSupport.Y oucanchoosetousetheonlineorofflinehelpatthe
bottomofthescreen.
•ForWindows10:ClickGetstarted.

Safetyandwarranty

•TheSafetyandWarrantyGuideprovidedwiththecomputercontainsimportantsafetyinformation, productwarrantyterms,andlegalnotices.
•Theprefaceinthisdocumentcontainsadditionalsafetyinformationthatappliestotopicsandtasks describedinthisdocument.
Ensurethatyoureadandunderstandallsafetyinformationbeforeusingthecomputer.

LenovoWebsite

TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy, upgrade,andmaintainthecomputer.Youalsocandothefollowing:
•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforthe computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms, networksetupandconfiguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Accesstroubleshootingandsupportinformationforthecomputermodelandothersupportedproducts.
©CopyrightLenovo2016
73
•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Diagnosticsolutions
•Driversandsoftware
•Knowledgebaseandfrequentlyaskedquestions
•Latestelectronicmanuals
•LenovoSupportphonenumbers
•Productandpartsdetails
•Productandservicewarranty

Frequentlyaskedquestions

Fortheanswerstofrequentlyaskedquestionsaboutthecomputer,goto: http://www.lenovo.com/support/faq

Helpandservice

Thissectionprovidesinformationaboutobtaininghelpandservice.

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport Center.Forthewarrantyperiodofthecomputer,gotohttp://www.lenovo.com/warranty-status.Foralistof LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Thefollowingservicesareavailableduringthewarrantyperiod:
Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare availabletoprovidetheapplicablelevelofservice.
EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Ifpossible,beatthecomputerwhenyoucall.Havethefollowinginformationavailable:
74ThinkCentreM700UserGuide
•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation

Usingotherservices

Youmighttravelwiththecomputerorrelocateittoacountryorregionwherethemachinetypeforyour desktopornotebookcomputerissold.Insuchasituation,thecomputermightbeeligibleforInternational WarrantyService,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod. Servicewillbeperformedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries. InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight applyatthetimeofservice.
TodeterminewhetherthecomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe countriesorregionswhereserviceisavailable,gotohttp://www.lenovo.com/support.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyourpreinstalled MicrosoftWindowsproduct,gototheMicrosoftProductSupportWebsiteathttp://support.microsoft.com. YoualsocancontacttheLenovoCustomerSupportCenterforhelp.Somefeesmightapply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Examplesoftheseadditional servicesinclude:
•Supportforhardware,operatingsystems,andapplicationprograms
•Networksetupandconfigurationservices
•Upgradedorextendedhardwarerepairservices
•Custominstallationservices
Serviceavailabilityandservicenamemightvarybycountryorregion.Formoreinformationaboutthese services,gototheLenovoWebsiteat: http://www.lenovo.com
Chapter8.Gettinginformation,help,andservice75
76ThinkCentreM700UserGuide

AppendixA.Regulatoryinformation

Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed countriesintheEARE1countrylist.

Electronicemissionsnotices

ThefollowinginformationreferstoLenovopersonalcomputermachinetypes10GQ,10GR,10KL,and10KM.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment. Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1) thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived, includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty: Lenovo(UnitedStates)Incorporated 1009ThinkPlace-BuildingOne Morrisville,NC27560 PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetoDirectivesforITE(InformationTechnologyEquipment)andRadio Equipment
©CopyrightLenovo2016
77
Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEUCouncil Directive2004/108/EC(until19April,2016)andCouncilDirective2014/30/EU(from20April,2016)onthe approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnormsthat applytoEUCouncilR&TTEDirective1999/5/EContheapproximationofthelawsoftheMemberStates relatingtoradioequipment.
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst interferencewithlicensedcommunicationdevices.
Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEURichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEURichtlinie2014/30/EU(früher2004/108/EC)zur AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten undhältdieGrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden. LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“ EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder EMVEURichtlinie2014/30/EU(früher2004/108/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU(früher2004/108/EC),für GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
78ThinkCentreM700UserGuide
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent lessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac powercordforotherdevices.
LenovoproductserviceinformationforT aiwan
KeyboardandmousecompliancestatementforT aiwan

Eurasiancompliancemark

Brazilaudionotice

Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.

Mexicowireless-radiocomplianceinformation

Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
AppendixA.Regulatoryinformation79

Additionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwiththecomputer.Depending ontheconfigurationofthecomputerandthecountryorregionwherethecomputerwaspurchased,you mighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto http://www.lenovo.com/UserManuals.
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AppendixB.WEEEandrecyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheir equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist equipmentownersinrecyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto http://www.lenovo.com/recycling.Thelatestenvironmentalinformationaboutourproductsisavailableat http://www.lenovo.com/ecodeclaration.

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules).Appliancesare labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE). Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle, andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas theusedEEEorWEEE.
ForadditionalWEEEinformation,goto: http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.

RecyclinginformationforJapan

CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
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forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat http://www.lenovo.com/recycling/japan.
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother environmentalsensitivesubstances.T oproperlydisposeofdisusedcomponents,suchasaprintedcircuit boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal operator,andfollowtheirinstructions.Disposalofalithiumbatterymustcomplywithlocalordinances andregulations.

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara: reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

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BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Y oucan finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack, insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedinthemanualsfor yourproduct.
Forpropercollectionandtreatment,goto: http://www.lenovo.com/lenovo/environment
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AppendixC.RestrictionofHazardousSubstances(RoHS) Directive

Thelatestenvironmentalinformationisavailableathttp://www.lenovo.com/ecodeclaration.

EuropeanUnionRoHS

ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective 2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).

UkraineRoHS

IndiaRoHS

RoHScompliantasperE-Waste(Management&Handling)Rules.
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ChinaRoHS

TaiwanRoHS

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AppendixD.ChinaEnergyLabel

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AppendixE.ENERGYSTARmodelinformation

ENERGYSTAR
®
isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand practices.
LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliantdesignation.Some modelsofthefollowingmachinetypeshavebeendesignedandtestedtoconformtotheENERGYSTAR programrequirementforcomputersatthetimeofmanufacture:10GQ,10GR,10KL,and10KM.Formore informationaboutENERGYSTARratingsforLenovocomputers,gotohttp://www.lenovo.com.
ByusingENERGYSTARcompliantproductsandtakingadvantageofthepower-managementfeaturesof yourcomputer,youreducetheconsumptionofelectricity.Reducedelectricalconsumptioncontributesto potentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegasemissions.
FormoreinformationaboutENERGYSTAR,goto: http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.T o helpinthisendeavor,setthefollowingpower-managementfeaturestotakeeffectwhenyourcomputerhas beeninactiveforaspecifiedduration:
Table1.ENERGYSTARpower-managementfeatures
Windows7orWindows10operatingsystem
Powerplan:Default
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After25minutes
•Advancedpowersettings:
–Turnoffharddiskdrives:After20minutes –Hibernate:Never
ToawakenyourcomputerfromaSleepmode,pressanykeyonyourkeyboard.
Tochangepowersettings,dothefollowing:
1.OpenControlPanelbydoingoneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPower Options.
3.Followtheinstructionsonthescreen.
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