Lenovo ThinkCentre M32 User Guide [en, id, uk]

ThinkCentreM32
UserGuide

MachineTypes:10BMand10BV

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

“Importantsafetyinformation”onpageiii

andAppendixA“Notices”onpage69.

ThirdEdition(June2014)

©CopyrightLenovo2013,2014.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation.....iii

Serviceandupgrades.............iii

Staticelectricityprevention...........iii

Powercordsandpoweradapters........iv

Extensioncordsandrelateddevices.......iv

Plugsandoutlets...............v

Externaldevices...............v

Heatandproductventilation..........v

Operatingenvironment............vi

Lasercompliancestatement..........vi

Powersupplystatement...........vii

Cleaningandmaintenance..........vii

Chapter1.Productoverview......1

Features..................1

Specifications................3

Locations..................3

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer........4

Locatingconnectorsontherearofyour

computer................5

Locatingcomponents...........7

Locatingpartsonthesystemboard.....8

Machinetypeandmodellabel........9

Chapter2.Usingyourcomputer...11

Frequentlyaskedquestion..........11

Usingthekeyboard.............11

Usingthewheelmouse...........11

Adjustingaudio..............12

Settingthevolumefromthedesktop....12

SettingthevolumefromControlPanel...12

Chapter3.Y ouandyourcomputer..13

Accessibilityandcomfort..........13

Arrangingyourworkspace........13

Comfort...............13

Glareandlighting............14

Aircirculation.............14

Electricaloutletsandcablelengths.....14

Accessibilityinformation.........14

Registeringyourcomputer..........17

Movingyourcomputertoanothercountryor

region..................18

Chapter4.Security..........19

Securityfeatures..............19

AttachingaKensington-stylecablelock.....20

Usingpasswords..............20

BIOSpasswords............20

Windowspasswords..........21

Usingandunderstandingfirewalls.......21

Protectingdataagainstviruses........21

Chapter5.Installingorreplacing

hardware...............23

Handlingstatic-sensitivedevices.......23

Installingorreplacinghardware........23

Installingexternaloptions........23

Installingorremovingtheacpoweradapter.24

Installingorremovingtheverticalstand...25

Removingthecomputercover.......27

ReplacingtheDOMcard.........29

Replacingthememorymodule......31

Replacingthebattery..........33

Replacingthesystemboard.......34

Replacingthekeyboard.........36

Replacingthemouse..........36

Completingthepartsreplacement.....37

Chapter6.UsingtheSetupUtility

program................41

StartingtheSetupUtilityprogram.......41

Viewingandchangingsettings........41

Usingpasswords..............41

Passwordconsiderations.........42

Power-OnPassword..........42

AdministratorPassword.........42

HardDiskPassword...........42

Setting,changing,anddeletingapassword.42

Erasinglostorforgottenpasswords(clearing

CMOS)................43

Enablingordisablingadevice........43

Selectingastartupdevice..........44

Selectingatemporarystartupdevice....44

Selectingorchangingthestartupdevice

sequence...............44

EnablingErPLPScompliancemode......44

ExitingtheSetupUtilityprogram.......45

Chapter7.Updatingsystem

programs...............47

Usingsystemprograms...........47

Updating(flashing)theBIOSfromadisc....47

©CopyrightLenovo2013,2014

i

Updating(flashing)theBIOSfromyouroperating

system..................48

RecoveringfromaPOST/BIOSupdatefailure..48

Chapter8.Preventingproblems...49

Cleaningandmaintenance..........49

Basics................49

Cleaningyourcomputer.........49

Goodmaintenancepractices.......50

Movingyourcomputer...........51

Chapter9.Troubleshootingand

diagnostics..............53

Basictroubleshooting............53

Troubleshootingprocedure..........54

Troubleshooting..............54

Audioproblems............55

Intermittentproblems..........56

Keyboard,mouse,orpointingdevice

problems...............56

Monitorproblems............57

Ethernetproblems...........59

Optionproblems............60

Printerproblems............61

Serialconnectorproblems........62

Softwareproblems...........62

USBproblems.............63

Chapter10.Gettinginformation,help,

andservice..............65

Informationresources............65

SafetyandWarranty...........65

LenovoWebsite............65

LenovoSupportWebsite.........65

Helpandservice..............65

Usingthedocumentationanddiagnostic

program...............66

Callingforservice............66

Usingotherservices..........67

Purchasingadditionalservices......67

AppendixA.Notices..........69

Trademarks................70

AppendixB.Regulatory

information..............71

Exportclassificationnotice..........71

Electronicemissionsnotices.........71

FederalCommunicationsCommission

DeclarationofConformity........71

Eurasiancompliancemark..........73

Brazilregulatorynotice...........73

Mexicoregulatorynotice...........73

Additionalregulatoryinformation.......73

AppendixC.WEEEandrecycling

information..............75

ImportantWEEEinformation.........75

RecyclinginformationforJapan........75

RecyclinginformationforBrazil........76

BatteryrecyclinginformationforT aiwan.....76

BatteryrecyclinginformationfortheEuropean

Union..................76

AppendixD.RestrictionofHazardous

SubstancesDirective(RoHS).....79

EuropeanUnionRoHS...........79

ChinaRoHS................79

TurkishRoHS...............79

UkraineRoHS...............80

IndiaRoHS................80

AppendixE.ChinaEnergyLabel...81

AppendixF .ENERGYSTARmodel

information..............83

Index..................85

iiThinkCentreM32UserGuide

Importantsafetyinformation

CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct.

IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionfromtheLenovo
SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional
languages.

®

SupportWebsiteathttp://www.lenovo.com/support.TheLenovo

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Y oumustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore
informationonCRUs,refertoChapter5“Installingorreplacinghardware”onpage23
questionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.

CAUTION:

.Ifyouhaveany

Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption

©CopyrightLenovo2013,2014

iii

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingcomponents.

•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

2

,orbetter.For

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

ivThinkCentreM32UserGuide

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394
cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible
damagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnect
externaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:

•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.

•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.

•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.

Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating
yourcomputerwithintwofeetofhigh-trafficareas.Ifyoumustoperateyourcomputerinornearahigh-traffic
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.

©CopyrightLenovo2013,2014

v

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafficareas.

•Donotrestrictorblockanyventilationopenings.

•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).

•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.

Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lasercompliancestatement

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

viThinkCentreM32UserGuide

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.

©CopyrightLenovo2013,2014

vii

viiiThinkCentreM32UserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specifications,andlocationsofconnectors,
components,partsonthesystemboard,andinternaldrives.

Features

Thissectionintroducesthecomputerfeatures.Theinformationcoversavarietyofmodels.

Toviewtheinformationaboutyourspecificmodel,dooneofthefollowing:

•GointotheSetupUtilityprogrambyfollowingtheinstructionsinChapter6“UsingtheSetupUtility
program”onpage41

•OntheMicrosoft
andselectPropertiestoviewtheinformation.

Microprocessor

.Then,selectMain➙SystemSummarytoviewtheinformation.

®

Windows

®

EmbeddedStandard7operationsystem,clickStart,right-clickComputer,

YourcomputercomeswithanIntel

®

Celeron

®

microprocessor(internalcachesizevariesbymodeltype).

Memory

Yourcomputersupportsonedoubledatarate3smalloutlinedualinlinememorymodule(DDR3SODIMM).

Internaldrives

•SerialAdvancedT echnologyAttachment(SATA)DOMcard

Videosubsystem

•IntegratedgraphicsforaVideoGraphicsArray(VGA)connectorandaDisplayPortconnector

Audiosubsystem

•Integratedhigh-definition(HD)audio

•Microphoneconnectorandheadphoneconnectoronthefrontpanel

Connectivity

•100/1000MbpsintegratedEthernetcontroller

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals,
powersources,andmaintenancehistory.

•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe

consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingErPLPScompliancemode”onpage44

.

©CopyrightLenovo2013,2014

1

•IntelStandardManageability
IntelStandardManageabilityisakindofhardwareandfirmwaretechnologythatbuildscertain

functionalityintocomputersinordertomakethecomputerseasierandlessexpensiveforbusinessesto
monitor,maintain,update,upgrade,andrepair.

•PrebootExecutionEnvironment(PXE)
ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface

independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsinaBIOSthatallowsauseroran

applicationtostoreandretrieveinformationspecificaboutthecomputerinquestion.

•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatenablesacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother
computeronthesamelocalareanetwork(LAN).

•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.

Input/Output(I/O)features

•Four9-pinserialconnectors

•OneDisplayPortconnector

•OneEthernetconnector

•Oneparallelconnector

•OnePersonalSystem/2(PS/2)keyboardconnector

•OnePS/2mouseconnector

•OneVGAmonitorconnector

•SixUniversalSerialBus(USB)2.0connectors(fouronthefrontpanelandtwoontherearpanel)

•Twoaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)

Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on
page4

and“Locatingconnectorsontherearofyourcomputer”onpage5.

Expansion

•OneSATADOMcardslot

Powersupply

Yourcomputercomeswitha65-wattacpoweradapter.

Securityfeatures

•Abilitytoenableanddisableadevice

•AbilitytoenableanddisableUSBconnectorsindividually

•ComputraceAgentsoftwareembeddedinfirmware

•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized
useofyourcomputer

•Startupsequencecontrol

2ThinkCentreM32UserGuide

•Startupwithoutkeyboardormouse

•SupportforaKensington-stylecablelock

Formoreinformation,seeChapter4“Security”onpage19

.

Preinstalledoperatingsystem

YourcomputerispreinstalledwiththeMicrosoftWindowsEmbeddedStandard7operatingsystem.

Operatingsystem(s),certifiedortestedforcompatibility

1

(variesbymodeltype)

•LeTOS(Lenovoterminaloperatingsystem)

Specifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Dimensions

Width:55mm(2.17inches)
Height:220mm(8.66inches)
Depth:170mm(6.69inches)

Weight

Maximumconfigurationasshipped:3.87kg(8.53lb)(withpackage)
Maximumconfigurationasshipped:1.48kg(3.26lb)(withoutpackage)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)
Storageinoriginalshippingpackage:-20°Cto60°C(-4°Fto140°F)

•Humidity:

Operating:20%to80%(non-condensing)
Storage:20%to90%(non-condensing)

•Altitude:

Operating:-15.2to3048m(-50to10000ft)
Storage:-15.2to10668m(-50to35000ft)

Electricalinput

Theacpoweradapterinputvoltage:100to240Vac
Inputfrequencyrange:50or60Hz

Locations

Thissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer,
partsonthesystemboard,andcomponentsandinternaldrivesinyourcomputer.

Note:Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.

1.Theoperatingsystem(s)listedherearebeingcertifiedortestedforcompatibilityatthetimethispublicationgoesto
press.AdditionaloperatingsystemsmightbeidentifiedbyLenovoascompatiblewithyourcomputerfollowingthe
publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertifiedor
testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

Chapter1.Productoverview3

Locatingconnectors,controls,andindicatorsonthefrontofyour computer

Thefollowingfigureshowsthelocationsoftheconnectors,controls,andindicatorsonthefrontofyour
computer.

Figure1.Frontconnector,control,andindicatorlocations

1Powerbutton2Powerindicator

3Harddiskdriveactivityindicator

5Microphoneconnector6Headphoneconnector

4USB2.0connectors(4)

4ThinkCentreM32UserGuide

Locatingconnectorsontherearofyourcomputer

Thefollowingfigureshowsthelocationsoftheconnectorsontherearofyourcomputer.Someconnectors
ontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthecablesonyour
computer.

Figure2.Rearconnectorlocations

1 Security-lockslot 2 PS/2keyboardconnector

3 Serialconnectors(4) 4 VGAmonitorconnector

5 DisplayPortconnector

7

ac power

Ethernet connector adapter connector

9

11 PS/2mouseconnector

6 USB2.0connectors(2)

8 acpoweradaptercableloop

10 Parallelconnector

Note:Ifyourcomputerisinstalledwithagraphicscard,ensurethatyouusethemonitorconnectorson
thegraphicscard.

ConnectorDescription

DisplayPortconnector

Ethernetconnector

PS/2keyboardconnectorUsedtoattachakeyboardthatusesaPS/2keyboardconnector.

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.

UsedtoattachanEthernetcableforaLAN.
Note:T ooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet
cable.

Chapter1.Productoverview5

ConnectorDescription

PS/2mouseconnectorUsedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2

mouseconnector.

ParallelconnectorUsedtoattachaparallelprinterorotherdevicesthatusea25-pinparallelconnector.

Serialconnector

USB2.0connectorUsedtoattachadevicethatrequiresaUSB2.0connection,suchasakeyboard,a

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea
9-pinserialconnector.

mouse,ascanner,aprinter,orapersonaldigitalassistant(PDA).

Note:TheVGAmonitorconnectorisnotapplicableonsomemodels.Ifyour
computerhasagraphicscardinstalled,ensurethatyouuseamonitorconnectoron
thegraphicscard.

6ThinkCentreM32UserGuide

Locatingcomponents

Thefollowingfigureshowsthelocationsofthevariouscomponentsinyourcomputer.Toremovethe
computercover,see“Removingthecomputercover”onpage27.

Figure3.Componentlocations

Chapter1.Productoverview7

1Computercover

3DOMcard

5Heatsink16acpoweradapter

7Heatsink28Memorymodule

9Microprocessor

2Battery

4Powerbutton

10Systemboard

Locatingpartsonthesystemboard

Thefollowingfigureshowsthelocationsofthepartsonthesystemboard.

Figure4.Systemboardpartlocations

1ClearCMOS(ComplementaryMetalOxide

2Battery

Semiconductor)/Recoveryjumper

3SATADOMcardslot

5Powerbutton6Memoryslot

4Microprocessor

8ThinkCentreM32UserGuide

Machinetypeandmodellabel

12

3

4

5 6

Machine Type: XXXX
Model Number: XXX

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingisasampleofthemachinetypeandmodellabel.

Figure5.Machinetypeandmodellabel

Chapter1.Productoverview9

10ThinkCentreM32UserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationonusingsomeofthecomputercomponents.

Frequentlyaskedquestion

Thefollowingisatipthatwillhelpyouoptimizetheuseofyourcomputer.

CanIgetmyuserguideinanotherlanguage?

TheuserguideisavailableinvariouslanguagesontheLenovoSupportWebsiteat:
http://www.lenovo.com/UserManuals

Usingthekeyboard

Yourcomputercomeswithastandardkeyboard.TheMicrosoftWindowsshortcutkeysareprovidedon
thestandardkeyboard.

ThissectionprovidesinformationabouttheusingtheWindowsshortcutkeys.

ThestandardkeyboardprovidesthreekeysyoucanusewithyourMicrosoftWindowsoperatingsystem.

•ThetwoWindowslogokeysarelocatedbesidetheAltkeyoneithersideofthespacebar.Theyfeature

theWindowslogo.OntheWindowsEmbeddedStandard7operatingsystem,presstheWindowskeyto
opentheStartmenu.ThestyleoftheWindowslogovariesdependingonthekeyboardtype.

•Thecontext-menukeyislocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe

context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.

Note:Y oucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.Onthe
WindowsEmbeddedStandard7operatingsystem,youcanclosetheStartmenuorthecontextmenu
byclickingthemouseorpressingEsc.

Usingthewheelmouse

Thewheelmousehasthefollowingcontrols:

1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.

2Wheel

3Secondarymousebutton

Usethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyou
rotatethewheelcontrolsthedirectionofthescrollingaction.

Usethisbuttontodisplayamenufortheactiveprogram,icon,orobject.

©CopyrightLenovo2013,2014

11

Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior
throughthemousepropertiesfunctionintheWindowsControlPanel.

Adjustingaudio

Soundisanimportantpartofthecomputerexperience.Y ourcomputerhasadigitalaudiocontrollerbuilt
intothesystemboard.

Optionally,youcanconnectasetofpoweredstereospeakerstotheaudioline-outconnectortoenjoy
bettersoundwithmultimediaapplications.

Settingthevolumefromthedesktop

Thedesktopvolumecontrolisaccessiblethroughthevolumeiconinthetaskbar,whichislocatedatthe
bottom-rightcorneroftheWindowsdesktop.Clickthevolumeiconandmovethesliderupordownto
controlthevolume,orclicktheMuteicontoturntheaudiooff.

SettingthevolumefromControlPanel

YoucansetthecomputervolumefromControlPanel.T osetthecomputervolumefromControlPanel,
dothefollowing:

1.OntheWindowsEmbeddedStandard7operatingsystem,clickStart➙ControlPanel➙Hardware
andSound.

2.IntheSoundsection,clickAdjustsystemvolume.

3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.

12ThinkCentreM32UserGuide

Chapter3.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother
countriesorregions.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.

Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.

Arrangingyourworkspace

Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour
needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation,
andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufinda
positionthatsuitsyoubest.

Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould
adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon
thethighs.Adjusttheseatsothatyourthighsareparalleltothefloorandyourfeetareeitherflatonthe
floororonafootrest.

Whenusingthekeyboard,keepyourforearmsparalleltothefloorandyourwristsinacomfortableposition.
Usealighttouchonthekeyboardandyourhandsandfingersrelaxed.Changetheangleofthekeyboard
formaximumcomfortbyadjustingthepositionofthekeyboardfeet.

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata
comfortableviewingdistance,usually51to61cm(20to24inches),andpositionitsoyoucanviewit
withouthavingtotwistyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephoneor
amouse,withineasyreach.

©CopyrightLenovo2013,2014

13

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourmonitorscreen.Placethe
monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if
necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use
curtainsorblindstoblockthesunlight.Y oucanadjustthebrightnessandcontrastcontrolsonthemonitor
astheroomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodicallyusingasoftclothasdirectedinyourmonitordocumentation.

Aircirculation

Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot
air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight
resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents;
usually,51mm(2inches)ofairspaceissufficient.Also,makesuretheventedairisnotblowingonpeople.

Electricaloutletsandcablelengths

Thelocationofelectricaloutlets,thelengthofpowercordsandcablesthatconnecttothemonitor,printer,
andotherdevicesmightdeterminethefinalplacementofyourcomputer.

Whenarrangingyourworkspace:

•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical
outlet.

•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight
getkickedaccidentally.

Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpageiv.

Accessibilityinformation

Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology.
Sometechnologiesarealreadyprovidedinyouroperatingsystem.Otherscanbepurchasedthrough
vendors.

UsersalsocanusetheEaseofAccessCenterprovidedintheWindowsoperatingsystemtoconfiguretheir
computerstosuittheirphysicalandcognitiveneeds.TheEaseofAccessCenterisacentrallocationthat
youcanusetoconfiguretheaccessibilitysettingsandprogramsavailableontheMicrosoftWindows
operatingsystem.TousetheEaseofAccessCenter,openControlPanelandclickEaseofAccess
➙EaseofAccessCenter.

Thefollowinginformationprovideswaystohelpuserswhohavehearing,vision,andmobilitylimitationsget
themostoutoftheircomputerexperience.

On-screennotification

On-screennotificationhelpshearing-impairedpeoplebeawareofthestatusoftheircomputer.On-screen
notificationreplacessoundswithvisualcuesortextcaptionstoindicatethatactivityishappeningonthe
computer.Asaresult,systemalertsarenoticeableevenwhentheyarenotheard.Forexample,whenyou

14ThinkCentreM32UserGuide

selectoneobjectwithyourkeyboard,theobjectishighlighted.Whenyoumovethepointertooneobject
withyourmouse,theintroductorytextoftheobjectisdisplayed.

Touseon-screennotification,openControlPanel,clickEaseofAccess➙EaseofAccessCenter,and
thenclickUsetextorvisualalternativesforsounds.

Audionotification

Audionotificationhelpsvisuallyimpairedpeopleorpeoplewithweaksightbeawareofthestatusoftheir
computer.

Touseaudionotification,openControlPanel,clickEaseofAccess➙EaseofAccessCenter➙Usethe

computerwithoutadisplay,andthenselectTurnonAudioDescription.

Narrator

Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventslike
errormessages.

ToopenNarrator,clicktheStartbutton.Then,typeNarratorintothesearchfield.Inthelistofresults,
clickNarrator.

FormoreinformationabouthowtouseandconfigureNarrator,seetheWindowsHelpandSupport
informationsystem.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andavarietyofonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp

•UsingtheNVDAscreenreader:
http://www.nvaccess.org/

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.

ToopenSpeechRecognition,clicktheStartbutton.Then,typeSpeechRecognitionintothesearchfield.
Inthelistofresults,clickSpeechRecognition.

FormoreinformationabouthowtouseandconfigureSpeechRecognition,seetheWindowsHelpand
Supportinformationsystem.

Customizabletextsize

Dependingonyourpreference,youcanchangeonlythetextsizeinsteadofchangingthesizeofeverything
onthedesktop.Tochangethetextsize,openControlPanelandclickAppearancesandPersonalization➙
Display.Then,gotoChangeonlythetextsizeandsetatextsizethatmeetsyourneeds.

Chapter3.Youandyourcomputer15

Magnifier

YourcomputerisequippedwiththeMicrosoftMagnifiertohelpvisuallyimpairedpeopleusethecomputer
morecomfortably.Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyou
canseethewordsandimagesbetter.YoucanopenMagnifierfromtheEaseofAccessCenter.

ToopenMagnifier,clicktheStartbutton,clickAllPrograms➙Accessories➙EaseofAccess,andthen
clickMagnifier.

FormoreinformationabouthowtouseandconfigureMagnifier,seetheWindowsHelpandSupport
informationsystem.

Note:Fortouch-screencomputermodels,youalsocanzoominandzoomoutbyusingtouchgestures
insteadofthekeyboard.See“Zoom”onpage16

.

Zoom

Youcanusethezoomfeaturetoenlargeorreducethesizeoftext,pictures,maps,orotherobjects.

•Fromthekeyboard:

–Zoomin:PresstheWindowslogokey+theplus-signkey(+)toenlargethesizeoftext,pictures,

maps,orotherobjects.

–Zoomout:PresstheWindowslogokey+theminus-sign(-)keytoreducethesizeoftext,pictures,

maps,orotherobjects.

•Fromthetouchscreen:

–Zoomin:Movetwofingersfartherapartonthetouchscreentoenlargethesizeoftext,pictures,

maps,orotherobjects.

–Zoomout:Movetwofingersclosertogetheronthetouchscreentoreducethesizeoftext,pictures,

maps,orotherobjects.

Screenresolution

Youcanmakeyourdocumentseasiertoreadbyadjustingthescreenresolutionofyourcomputer.Toadjust
thescreenresolution,rightclickanywhereonthedesktop,clickScreenresolution,andthenadjustthe
settingsasyouprefer.

Note:Settingtoolowofaresolutionmightpreventsomeitemsfromfittingonthescreen.

Foralternativesonincreasingthesizeoftextandotherobjects,seethefollowing:

•“Customizabletextsize”onpage15

•“Magnifier”onpage16

•“Zoom”onpage16

EaseofAccesskeyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds

ShiftfivetimesTurnStickyKeysonoroff

NumLockforfivesecondsTurnT oggleKeysonoroff

OpentheEaseofAccessCenter

TurnFilterKeysonoroff

16ThinkCentreM32UserGuide

KeyboardshortcutFunction

LeftAlt+LeftShift+NumLock

LeftAlt+LeftShift+PrtScn(orPrtSc)TurnHighContrastonoroff

TurnMouseKeysonoroff

Formoreinformation,gotohttp://windows.microsoft.com/,andthentypeanyofthefollowingkeywords
forsearching:keyboardshortcuts,keycombinations,shortcutkeys.

On-ScreenKeyboard

Ifyouprefertotypeorenterdataintoyourcomputerwithoutusingaphysicalkeyboard,youcanuse
On-ScreenKeyboard.On-ScreenKeyboarddisplaysavisualkeyboardwithallthestandardkeys.Youcan
selectkeysusingthemouseoranotherpointingdevice,oryoucantaptoselectthekeysifyourcomputer
supportsmulti-touchscreen.

ToopenOn-ScreenKeyboard,clicktheStartbutton.Then,typeOn-ScreenKeyboardintothesearchfield.
Inthelistofresults,clickOn-ScreenKeyboard.

FormoreinformationabouthowtouseandconfigureOn-ScreenKeyboard,seetheWindowsHelpand
Supportinformationsystem.

Personalizedkeyboard

Thetactilebumpsonthekeyboardprovideareferencepointfromwhichyoucaneasilylocateallkeyson
thekeyboardwithoutvisualassistance.

Toadjustyourkeyboardsettings,openControlPanel,clickEaseofAccess➙EaseofAccessCenter,
andthenclickMakethekeyboardeasiertouse.

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices,
ifneeded.

Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locatingconnectors,controls,
andindicatorsonthefrontofyourcomputer”onpage4and“Locatingconnectorsontherearofyour
computer”onpage5.

TTY/TDDconversionmodem

Yourcomputersupportstheuseofthetexttelephone(TTY)orthetelecommunicationsdeviceforthe
deaf(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD
telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youincaseofarecallorothersevereproblem.AfteryouregisteryourcomputerwithLenovo,youwillreceive
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

Chapter3.Youandyourcomputer17

ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreentoregisteryourcomputer.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandards
intoconsideration.

Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe
typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords.
YoucanorderpowercordsdirectlyfromLenovo.

Forpowercordinformationandpartnumbers,goto:
http://www.lenovo.com/powercordnotice

18ThinkCentreM32UserGuide

Chapter4.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.

Securityfeatures

Thefollowingsecurityfeaturesareavailableonyourcomputer:

•ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.

Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or
thecomputercall-inlocation.

Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

•AbilitytoenableanddisabledevicesandUSBconnectors
Formoreinformation,see“Enablingordisablingadevice”onpage43

•Startupsequencecontrol
Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage44

•Startupwithoutkeyboardormouse
Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.

.

.

©CopyrightLenovo2013,2014

19

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputerandisoperatedwitha
keyorcombinationdependingonthetypeselected.Thecablelockalsolocksthebuttonsusedtoopenthe
computercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Youcanordersucha
cablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support

Figure6.Kensington-stylecablelock

Usingpasswords

YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS
ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.

BIOSpasswords

YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour
computeranddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword:WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpassword
eachtimethecomputeristurnedon.Thecomputercannotbeuseduntilthevalidpasswordistyped
in.Formoreinformation,see“Power-OnPassword”onpage42

•HardDiskPassword:SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataonthehard
diskdrive.WhenaHardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyou
trytoaccesstheharddiskdrive.Formoreinformation,see“HardDiskPassword”onpage42.

20ThinkCentreM32UserGuide

.

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchanging
configurationsettings.Ifyouareresponsibleformaintainingtheconfigurationsettingsofseveral
computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“Administrator
Password”onpage42

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.

.

Windowspasswords

DependingonyourversionoftheWindowsoperatingsystem,youcanusepasswordsforavarietyof
features,includingcontrollingloginaccess,accesstosharedresources,networkaccess,andindividual
usersettings.

Usingandunderstandingfirewalls

Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.

TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.

Chapter4.Security21

22ThinkCentreM32UserGuide

Chapter5.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can
seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,
systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal
expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This
reducesstaticelectricityfromthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

Notes:

•UseonlycomputerpartsprovidedbyLenovo.

•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage4and“Locatingconnectorsontherearofyourcomputer”onpage5toidentifythe
requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection
andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

©CopyrightLenovo2013,2014

23

Installingorremovingtheacpoweradapter

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

Thissectionprovidesinstructionsonhowtoinstallorremovetheacpoweradapter.

Toinstalltheacpoweradapter,connecttheacpoweradaptertotheacpoweradapterconnectoratthe
rearofyourcomputerandaworkableelectricaloutlet.Securethepowercordintothepoweradapter
cableloopattherearofthecomputerasshown.

Figure7.Connectingtheacpoweradapter

Toremovetheacpoweradapter,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

24ThinkCentreM32UserGuide

2.Removethepowercordfromtheacpoweradaptercableloopattherearofthecomputerandthen
disconnecttheacpoweradapterfromthecomputer.

Figure8.Disconnectingtheacpoweradapter

Installingorremovingtheverticalstand

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

Thissectionprovidesinstructionsonhowtoinstallorremovetheverticalstand.

Toinstalltheverticalstand,dothefollowing:

1.Turnoffthecomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

Chapter5.Installingorreplacinghardware25

2.Aligntherearofthecomputerwiththerearoftheverticalstandandpositionthecomputeronthe
verticalstandasshown.

Figure9.Installingtheverticalstand

Toremovetheverticalstand,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

26ThinkCentreM32UserGuide

2.Liftthecomputertoremoveitfromtheverticalstand.

Figure10.Removingthecomputerfromtheverticalstand

Removingthecomputercover

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Toremovethecomputercover,dothefollowing:

1.Turnoffthecomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Removeanylockingdevicethatsecuresthecomputercover,suchasaKensington-stylecablelock.
See“AttachingaKensington-stylecablelock”onpage20

.

Chapter5.Installingorreplacinghardware27

3.Removethetwoscrewsthatsecurethecomputercover.

Figure11.Removingthescrewsthatsecurethecomputercover

28ThinkCentreM32UserGuide

4.Slidethecomputercovertothefrontofthecomputerasmallamount.Then,liftthecomputercoverto

12

3

4

5 6

removeitfromthecomputer.

Figure12.Removingthecomputercover

ReplacingtheDOMcard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii

Thissectionprovidesinstructionsonhowtoreplacethediskonmodule(DOM)card.

1.Turnoffthecomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage27.

3.LocatetheDOMcard.See“Locatingcomponents”onpage7.

.

Chapter5.Installingorreplacinghardware29

4.Removethescrewthatsecurestheplasticretainer.Then,removetheplasticretainerasshown.

Figure13.RemovingtheplasticretainerthatsecurestheDOMcard

5.GentlypulltheoldDOMcardoutoftheDOMcardslot.

Notes:

•TheDOMcardfitstightlyintheDOMcardslot.Ifnecessary,alternativelymoveeachsideoftheDOM
cardasmallamountuntilitisremovedfromtheDOMcardslot.

•DonottouchthecontactedgeandcircuitboardoftheDOMcard.

Figure14.RemovingtheDOMcard

6.Touchthestatic-protectivepackagethatcontainsthenewDOMcardtoanyunpaintedsurfaceonthe
outsideofthecomputer.Then,takethenewDOMcardoutofthepackage.

30ThinkCentreM32UserGuide

7.Alignthenotch2onthenewDOMcardwiththekey1intheDOMcardslotandtheninsertthe
newDOMcardintotheDOMcardslot.EnsurethattheDOMcardissecuredfirmlyintheDOMcard
slotanddoesnotmoveeasily.

Note:DonottouchthecontactedgeandcircuitboardoftheDOMcard.

Figure15.InstallingtheDOMcard

8.Slidetheplasticretainerasshown.Then,installthescrewtosecuretheplasticretainer.

Figure16.InstallingtheplasticretainertosecuretheDOMcard

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage37

Replacingthememorymodule

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

Thissectionprovidesinstructionsonhowtoreplacethememorymodule.

Chapter5.Installingorreplacinghardware31

.

YourcomputerhasonememoryslotforinstallingorreplacingaDDR3SODIMMthatprovidesuptoa
maximumof4GBsystemmemory.Whenreplacingthememorymodule,usea2GBor4GBDDR3SODIMM.

Toreplacethememorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage27.

3.Locatethememoryslot.See“Locatingpartsonthesystemboard”onpage8.

4.Opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.

Figure17.Removingthememorymodule

5.Alignthenotch2onthenewmemorymodulewiththekey1inthememoryslotandtheninsertthe
newmemorymoduleintotheslotatanangleofabout20degrees.Ensurethatthenewmemorymodule
isinsertedfirmlyandthenpivotthememorymoduledownwarduntilitsnapsintoposition.

Notes:

•Carefullyhandlethememorymodulebyitsedges.

•Ensurethatthememorymoduleissecuredintheslotanddoesnotmoveeasily.

Figure18.Installingthememorymodule

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage37.

32ThinkCentreM32UserGuide

Replacingthebattery

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,
suchasparallel-connectorassignments(configuration).Abatterykeepsthisinformationactivewhenyou
turnoffthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts
forever.Ifthebatteryfails,thedate,time,andconfigurationinformation(includingpasswords)arelost.An
errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumcoincellbatterynotice”intheSafety,Warranty,andSetupGuideforinformationabout
replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Turnoffthecomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage27.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage8.

4.Removetheoldbattery.

Figure19.Removingtheoldbattery

5.Installanewbattery.

Figure20.Installinganewbattery

6.Reinstallthecomputercoverandreconnectthecables.See“Completingthepartsreplacement”
onpage37.

Note:Whenthecomputeristurnedonforthefirsttimeafterreplacingthebattery,anerrormessage
mightbedisplayed.Thisisnormalafterreplacingthebattery.

Chapter5.Installingorreplacinghardware33

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter6“UsingtheSetup
Utilityprogram”onpage41.

Replacingthesystemboard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.Beforeyouopenthecomputercover,turnoff
thecomputerandwaitseveralminutesuntilthecomputeriscool.

Thissectionprovidesinstructionsonhowtoreplacethesystemboard.

Toreplacethesystemboard,dothefollowing:

1.Turnoffthecomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Laythecomputeronitssideforeasieraccesstothesystemboard.

3.Removethecomputercover.See“Removingthecomputercover”onpage27.

4.RemovetheDOMcard.See“ReplacingtheDOMcard”onpage29.

5.Removethememorymodule.See“Replacingthememorymodule”onpage31.

6.Removethefivescrewsthatsecurethesystemboardbyfollowingthesequenceshowninthefollowing
illustration.Then,carefullypivotthefailingsystemboardupwardtoremoveitoutofthechassis.

Note:Carefullyhandlethesystemboardbyitsedges.

Figure21.Removingthesystemboard

34ThinkCentreM32UserGuide

7.Notetheorientationofthenewsystemboardandinstallitintothechassis.Ensurethatthefivescrew
holesinthenewsystemboardarealignedwiththecorrespondingmountingstudsonthechassis.

Note:Carefullyhandlethesystemboardbyitsedges.

Figure22.Installingthesystemboard

8.Installthefivescrewstosecurethenewsystemboardbyfollowingthesequenceshowninthefollowing
illustration.

Figure23.Installingthefivescrewstosecurethesystemboard

9.Installthememorymoduleremovedfromthefailingsystemboardontothenewsystemboard.See
“Replacingthememorymodule”onpage31.

10.InstalltheDOMcardremovedfromthefailingsystemboardontothenewsystemboard.See“Replacing
theDOMcard”onpage29.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage37.

Chapter5.Installingorreplacinghardware35

Replacingthekeyboard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

Thissectionprovidesinstructionsonhowtoreplacethekeyboard.

Toreplacethekeyboard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Disconnecttheoldkeyboardcablefromthecomputer.

3.Connectanewkeyboardtotheappropriateconnectoronthecomputer.Yourkeyboardmightbe
connectedtoaPS/2keyboardconnector1oraUSBconnector2.Dependingonwhereyouwant
toconnectyourkeyboard,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage4or“Locatingconnectorsontherearofyourcomputer”onpage5.

Figure24.Keyboardconnectors

Replacingthemouse

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpageiii.

Thissectionprovidesinstructionsonhowtoreplacethemouse.

Toreplacethemouse,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Disconnecttheoldmousecablefromthecomputer.

36ThinkCentreM32UserGuide

3.Connectanewmousetotheappropriateconnectoronthecomputer.Yourmousemightbeconnected
toaPS/2mouseconnector1oraUSBconnector2.Dependingonwhereyouwanttoconnectyour
mouse,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage4
or“Locatingconnectorsontherearofyourcomputer”onpage5.

Figure25.Mouseconnectors

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand
reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconfirmtheupdated
informationintheSetupUtilityprogram.RefertoChapter6“UsingtheSetupUtilityprogram”onpage41

.

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsareleft
insideyourcomputer.See“Locatingcomponents”onpage7forthelocationsofvariouscomponentsin
yourcomputer.

Chapter5.Installingorreplacinghardware37

2.Positionthecomputercoveronthechassisandthenpushthecovertotherearofthecomputeruntil
itsnapsintoposition.

Figure26.Installingthecomputercover

38ThinkCentreM32UserGuide

3.Installthetwoscrewstosecurethecomputercover.

Figure27.Installingthescrewstosecurethecomputercover

4.IfthereisaKensington-stylecablelockavailable,lockthecomputer.See“AttachingaKensington-style
cablelock”onpage20

5.Reconnecttheexternalcablesandacpoweradaptertothecomputer.See“Locatingconnectorson
therearofyourcomputer”onpage5.

6.Toupdatetheconfiguration,seeChapter6“UsingtheSetupUtilityprogram”onpage41.

.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit
(CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

Obtainingdevicedrivers

Youcanobtaindevicedriversthatarenotpreinstalledinyouroperatingsystemat
http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmefileswiththedevice-driver
files.

LenovoThinClientManager

TheLenovoThinClientManager(LTM)programisamanagementtoolthatenablesyoutomanageallthe
thinclientdevices.TodownloadLTMandfindmoreinformationaboutLenovoThinClientdevices,goto
http://www.lenovo.com/support/thinclientandfollowtheinstructionsonthescreen.

Chapter5.Installingorreplacinghardware39

40ThinkCentreM32UserGuide

Chapter6.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple
beepsorseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram
menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using
passwords”onpage41

WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory
modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe
promptedtodooneofthefollowing:

•PressF1toentertheSetupUtilityprogram.

Note:AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility
program.PressEnterwhenpromptedtoconfirmtheexit.Theerrormessagewillnotbedisplayedagain.

•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.

.

Note:YouhavetoenabletheconfigurationchangedetectionfeatureforthePOSTtodetecttheremoval
oftheharddiskdriveandmemorymodulesizedecrease.Toenabletheconfigurationchangedetection
feature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙ConfigurationChangeDetection,
andpressEnter.

3.SelectEnabledandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm
theexit.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconfiguration.Tovieworchange
settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.Then,follow
theinstructionsonthescreen.

YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto
performvarioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.Thefollowingtypesofpasswordsareavailable:

©CopyrightLenovo2013,2014

41

•Power-OnPassword

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword,
usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignificantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttosetan
AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto
accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword
istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However,
youmustuseyourAdministratorPasswordtochangeanyconfigurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena
HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.

Notes:

•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.

•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

42ThinkCentreM32UserGuide

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage42

.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage27.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage8.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”
onpage37

6.Turnonthecomputerandleaveitonforapproximately10seconds.Whenyouhearshortbeeps,turn
offthecomputerbyholdingthepowerswitchforapproximatelyfiveseconds.

7.Repeatstep1throughstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”
onpage37.

.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSATAconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaninternalorexternalSAT Adevice.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage45.

Chapter6.UsingtheSetupUtilityprogram43

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof
thefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou
selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange
thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError
StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”
onpage45.

EnablingErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration

YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenyourcomputerisofforinsleepmode.

ToenableErPLPScompliancemodeintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage41.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and
pressEnter.

3.SelectEnabledandpressEnter.

4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.

5.SelectWakeonLanandpressEnter.

6.SelectDisabledandpressEnter.

7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconfirm
theexit.

Note:WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneof
thefollowing:

44ThinkCentreM32UserGuide

•Pressingthepowerswitch

•Enablingthewakeuponalarmfeature
Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.T oenablethewake

uponalarmfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.

3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
confirmtheexit.

•Enablingtheafterpowerlossfeature
Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera

suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.

3.SelectPowerOnandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
confirmtheexit.

ExitingtheSetupUtilityprogram

Afteryoufinishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.
YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.
WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEntertoexittheSetup
Utilityprogram.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to
saveandexittheSetupUtilityprogram.

Chapter6.UsingtheSetupUtilityprogram45

46ThinkCentreM32UserGuide

Chapter7.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST
andBIOSupdatefailure.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe
POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare
performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions
fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse
theSetupUtilityprogramtovieworchangetheconfigurationsettingsofyourcomputer.SeeChapter6
“UsingtheSetupUtilityprogram”onpage41

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory
(EEPROM,alsoreferredtoasflashmemory).YoucaneasilyupdatethePOST,theBIOS,andtheSetup
Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate
programfromyouroperatingsystem.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they
areavailableasdownloadablefilesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing
thePOSTandBIOSupdatesareavailableinaTXTfilethatisincludedwiththeupdatefiles.Formost
models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate
programthatcanberunfromtheoperatingsystem.

fordetailedinformation.

Updating(flashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(flash)theBIOSfromadisc.

Note:Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem
programupdatestocreateasystem-program-updatedisc.Goto:
http://www.lenovo.com/support

Toupdate(flash)theBIOSfromadisc,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuwindowopens,releasetheF12key.

3.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,
insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby
pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber
andpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis
changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then
typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe
discfromtheopticaldrive.

©CopyrightLenovo2013,2014

47

Updating(flashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(flash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClickDownloadDrivers&Software.

3.ClickUseQuickPath.

4.Typethe4-digitmachinetypeforyourcomputerintheQuickPathfieldandthenclickFindMyProduct.

5.ClickBIOS.

6.LocatetheBIOSversionthatyouwanttodownload.

7.ClickClickforfiles.Allavailablefileswillbedisplayed.

8.Clickthelinkforthereadmefilethatcontainstheinstructionsforupdating(flashing)theBIOSfrom
youroperatingsystem.

9.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon
thescreenafterthedownloadbegins.

10.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOST/BIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer
mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand
BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage27.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage8.

4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical
outlets.See“Completingthepartsreplacement”onpage37.

8.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(flashupdate)discintotheoptical
drive.Waitafewminutes.Then,therecoverysessionbegins.Therecoverysessionwilltaketwoto
threeminutes.Duringthistime,awarningmessagewillbedisplayedandnoactionisneededfromyou.

9.Aftertherecoverysessioniscompleted,therewillbenovideo,andyourcomputerwillautomatically
turnoff.

10.Repeatstep1throughstep4.

11.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

12.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

13.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.

14.Turnonthecomputertorestarttheoperatingsystem.

48ThinkCentreM32UserGuide

Chapter8.Preventingproblems

Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer
runningsmoothly.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.

•“Basics”onpage49

•“Cleaningyourcomputer”onpage49

–“Computer”onpage49
–“Keyboard”onpage49
–“Opticalmouse”onpage50
–“Displayscreen”onpage50

•“Goodmaintenancepractices”onpage50

Basics

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Makesureitrestsonaflat,steadysurface.

•Donotplaceitemsontopofthemonitororcoveranyoftheventsinthemonitororcomputer.These
ventsprovideairflowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.

•Alwaysdisconnectapowercordbygraspingtheplug,butnotthecord.

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.

CAUTION:
Besuretoturnoffthecomputerandmonitorpowerswitchesbeforecleaningthecomputerand
monitorscreen.

Computer

Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Keyboard

Tocleanyourcomputerkeyboard,dothefollowing:

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.

©CopyrightLenovo2013,2014

49

3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Opticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe
pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleananopticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedowntocheckthelens.
a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern
beneaththemouse,itmaybedifficultforthedigitalsignalprocessor(DSP)todeterminechanges
inthemouseposition.

5.Reconnectthemousecabletothecomputer.

6.Turnyourcomputerbackon.

Displayscreen

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodically.See“Cleaningaflat-panelmonitorsurface”onpage50or“Cleaningaglass-screensurface”
onpage50

Cleaningaflat-panelmonitorsurface

Ifyouhaveaflat-panelcomputerdisplaythathasaflexiblefilmsurface,dothefollowingtocleanthespecial
surface.Wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritandotherlooseparticles.
ThenmoistenaclothwithLCDcleanerandwipethescreensurface.

Manycomputersupplystorescarrythespecialcleaningfluidsfordisplays.Usecleaningfluidsdevelopedfor
LCDdisplaysonly.Firstapplythefluidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer
supplystorescarrypre-moistenedtowelettesforLCDmaintenance.

Cleaningaglass-screensurface

Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand
otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.

.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.

•Emptyyourrecyclebinonaregularbasis.

•RuntheWindowsDiskDefragmenterprogramoccasionallytopreventperformanceproblemscausedby
anexcessivenumberoffragmentedfiles.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

50ThinkCentreM32UserGuide

•Makebackupcopiesofcriticaldataonremovablemediamemoryatregularintervalsandstorethe
removablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependsonhowcriticalthe
dataistoyouoryourbusiness.Lenovomakesanumberofremovable-mediastoragedevicesavailable
asoptions,suchasCD-RWdrivesandrecordableDVDdrives.

•Backupyourentireharddiskdriveonaregularbasis.

•Keepyourcomputersoftwareup-to-date.

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andanyminorissuesyoumighthave
experienced.AlogbookcanhelpyouoraLenovotechniciandetermineifaproblemisrelatedtochange
inhardware,changeinsoftware,orsomeotheractionthatmighthavetakenplace.

Movingyourcomputer

Takethefollowingprecautionsbeforemovingyourcomputer.

1.Backupallfilesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable
commercially.Y ouroperatingsystemalsomighthaveabackupprogramthatyoucanuse.

2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.

3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write
headinanondataarea.Thispreventsdamagetotheharddiskdrive.

4.Unplugthepowercordsfromelectricaloutlets.

5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsfirst,andthen
disconnecttheotherendsfromthecomputer.

6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.

7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.

Chapter8.Preventingproblems51

52ThinkCentreM32UserGuide

Chapter9.Troubleshootinganddiagnostics

Thischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyour
computerproblemisnotdescribedhere,seeChapter10“Gettinginformation,help,andservice”onpage65
foradditionaltroubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport
telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto
theLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart
whenyoupressthepower
switch.

Themonitorscreenisblank.

Thekeyboarddoesnotwork.

Themousedoesnotwork.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,
makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector
onthegraphicscard.

Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.Referto“Opticalmouse”onpage50forfurtherinformation.

©CopyrightLenovo2013,2014

53

SymptomAction

Theoperatingsystemdoesnot
start.

Thecomputerbeepsmultiple
timesbeforetheoperating
systemstarts.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.
Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,
see“Selectingastartupdevice”onpage44

Verifythatnokeysarestuck.

.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour
computer:

1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.

3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation
aboutaccessingandchangingtheBIOSsettings,refertoyourChapter6“UsingtheSetupUtility
program”onpage41.

4.Gotothe“Troubleshooting”onpage54andfollowtheinstructionsforthetypeofproblemyouare
experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe
nextstep.

5.Tryusingapreviouslycapturedconfigurationtoseeifarecentchangetohardwareorsoftwaresettings
hascausedaproblem.Beforerestoringapreviousconfiguration,captureyourcurrentconfigurationin
casetheolderconfigurationsettingsdonotsolvetheproblemorhaveadverseeffects.Torestorea
capturedconfiguration,dothefollowing:

•ForWindowsEmbeddedStandard7:ClickStart➙ControlPanel➙SystemandSecurity➙

System➙SystemProtection➙SystemRestore.

Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.

6.Runthediagnosticprogram.

•Ifthediagnosticprogramdetectsahardwarefailure,contacttheLenovoCustomerSupportCenter.

SeeChapter10“Gettinginformation,help,andservice”onpage65formoreinformation.

•Ifyouareunabletorunthediagnosticprogram,contacttheLenovoCustomerSupportCenter.See

Chapter10“Gettinginformation,help,andservice”onpage65formoreinformation.

•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.

7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa
virus,removethevirus.

8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter10“Getting
information,help,andservice”onpage65formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware
optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea
hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour
computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.

54ThinkCentreM32UserGuide

2.Runthediagnosticprogramtoensureyourcomputerisoperatingcorrectly.

3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:

•“Audioproblems”onpage55

•“Intermittentproblems”onpage56

•“Keyboard,mouse,orpointingdeviceproblems”onpage56

•“Monitorproblems”onpage57

•“Ethernetproblems”onpage59

•“Optionproblems”onpage60

•“Printerproblems”onpage61

•“Serialconnectorproblems”onpage62

•“Softwareproblems”onpage62

•“USBproblems”onpage63

Audioproblems

Selectyoursymptomfromthefollowinglist:

•“NoaudioinWindows”onpage55

•“Soundcomesfromoneexternalspeakeronly”onpage56

•“NoaudioinDOSapplicationsorgames”onpage56

NoaudioinWindows

Symptom:NoaudioinWindows

Actions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis
settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac
electricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.

•Double-clickthespeakericonintheWindowsnotificationarea.Amastervolume-controlwindowopens.
VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
verifythatthevolumeisnotsettoolow.

•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector
onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,
theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.

•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeatureandmust
beconfiguredtouseSoundBlasterProorSoundBlasteremulation.

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemfor
moreinformation.

Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65

Chapter9.Troubleshootinganddiagnostics55

.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.

Actions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.

•Double-clickthespeakericonintheWindowsnotificationarea.Amastervolume-controlwindowopens.
VerifythattheBalancesettingsaresetcorrectly.

Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If
youneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65.

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames

Actions:

•MakesuretheDOSapplicationorgameisconfiguredtouseSoundBlasterProorSoundBlaster
emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson
settingsound-cardsettings.

•Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65.

Intermittentproblems

Symptom:Aproblemoccursonlyoccasionallyandisdifficulttorepeat.

Actions:

•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.

•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSCSIdevicesareinstalled,verifythatthelastexternaldeviceineachSCSIchainisterminatedcorrectly.
(SeeyourSCSIdocumentation.)

Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65

.

Keyboard,mouse,orpointingdeviceproblems

Selectyoursymptomfromthefollowinglist:

•“Allorsomekeysonthekeyboarddonotwork”onpage56

•“Themouseorpointingdevicedoesnotwork”onpage57

•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage57

•“Thewirelesskeyboarddoesnotwork”onpage57

Allorsomekeysonthekeyboarddonotwork

Symptom:Allorsomekeysonthekeyboarddonotwork.

Actions:

•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.

•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons
aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned

56ThinkCentreM32UserGuide

toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto
helpdiagnoseproblemswiththeRapidAccessbuttons.

ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboard
Customizationprogramstarts.

Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.SeeChapter10
“Gettinginformation,help,andservice”onpage65fordetails.

Themouseorpointingdevicedoesnotwork

Symptom:Themouseorpointingdevicedoesnotwork.

Actions:

•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe
computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe
mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused
foraUSBmouseorpointingdevice.

•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.

•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS
settings.See“Enablingordisablingadevice”onpage43.

Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65

Thepointeronthescreendoesnotmovesmoothlywiththemouse

Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.

Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother
contaminantsontheballinsidethemouse.Cleanthemouse.See“Opticalmouse”onpage50for
instructions.

Thewirelesskeyboarddoesnotwork

Symptom:Thewirelesskeyboarddoesnotwork.

Action:IftheT ransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour
computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:

•Thebatteriesareproperlyinstalled.

•Thebatteriesstillretaintheircurrent.

•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.

•Thetransceiverisfullyinstalled.

Action:IftheT ransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.

Monitorproblems

.

Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,
width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype.

Chapter9.Troubleshootinganddiagnostics57

Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes
withyourmonitor.

Selectyoursymptomfromthefollowinglist:

•“Wrongcharactersappearonthescreen”onpage58

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity”onpage58

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication
programs”onpage58

•“Theimageappearstobeflickering”onpage58

•“Theimageisdiscolored”onpage59

Wrongcharactersappearonthescreen

Symptom:Wrongcharactersappearonthescreen.

Action:Havethecomputerserviced.Fordetails,seeChapter10“Gettinginformation,help,andservice”
onpage65.

Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod
ofcomputerinactivity

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity.

Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe
power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.

Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65.

Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart
someapplicationprograms

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome
applicationprograms.

Actions:

•Ensurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoronthe
computer.Aloosecablecancauseintermittentproblems.

•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe
documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.

Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65.

Theimageappearstobeflickering

Symptom:Theimageappearstobeflickering.

Actions:

•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,
noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.

Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.
Checkthedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.

58ThinkCentreM32UserGuide

•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother
devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe
problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfartheraway
fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)
apart.

3.Turnonthemonitor.

•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:
ClickStart➙ControlPanel➙HardwareandSound➙Adjustscreenresolution➙Advanced

Settings.ThenclicktheMonitortabandselectanewrefreshrate.

•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter10“Getting
information,help,andservice”onpage65fordetails.

Theimageisdiscolored

Symptom:Theimageisdiscolored.

Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticfieldsaroundother
devices,suchastransformers,appliances,fluorescentlights,andothermonitorsmightbecausingthe
problem.Movefluorescentdesklightingoranyequipmentthatproducesmagneticfieldsfurtherawayfrom
themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.

3.Turnonthemonitor.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter10“Getting
information,help,andservice”onpage65fordetails.

Ethernetproblems

ForEthernetproblems,selectyoursymptomfromthefollowinglist:

•“Yourcomputercannotconnecttothenetwork”onpage59

•“Theadapterstopsworkingfornoapparentreason”onpage60

•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur”onpage60

•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,
itconnectsat100Mbps”onpage60

Yourcomputercannotconnecttothenetwork

Symptom:Yourcomputercannotconnecttothenetwork.

Actions:Ensurethat:

•Thecableisinstalledproperly.
ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand

theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100
meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try
adifferentcable.

Chapter9.Troubleshootinganddiagnostics59

•Thecableisinstalledproperly.

•Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportisalsoconfiguredforfullduplex.

Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

Theadapterstopsworkingfornoapparentreason

Symptom:Theadapterstopsworkingfornoapparentreason.

Action:Thenetworkdriverfilesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”
descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.

TheWakeonLANfeatureisnotworking

Symptom:TheWakeonLAN(WOL)featureisnotworking.

Actions:

•EnsurethatWOLisenabledintheBIOSSetupUtilityprogram.

•Ifitis,checkwithyourLANadministratorforthenecessarysettings.

IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,the
connectionfailsorerrorsoccur

Symptom:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection
failsorerrorsoccur.

Actions:

•UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.

•Connecttoa1000BASE-Thub/switch(not1000BASE-X).

IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat
1000Mbps.Instead,itconnectsat100Mbps

Symptom:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.

Actions:

•Tryanothercable.

•Ensurethatthelinkpartnerissettoauto-negotiate.

•Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).

Optionproblems

IfyourcomputerisequippedwithLenovohardwareoptions,usethisinformationtodiagnoseproblemswith
Lenovohardwareoptionsthatdonothavetheirowntroubleshootinginformation.

Selectyoursymptomfromthefollowinglist:

•“Anoptionthatwasjustinstalleddoesnotwork”onpage61

•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage61

60ThinkCentreM32UserGuide

Anoptionthatwasjustinstalleddoesnotwork

Symptom:Anoptionthatwasjustinstalleddoesnotwork.

Action:Verifythat:

•Theoptionisdesignedforyourcomputer.

•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided
withyourcomputer,andalloptionfiles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.

•Youhavenotloosenedotherinstalledoptionsorcables.

•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction
correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother
installedadapters)todeterminetheresourcesrequiredforeachadapter.

Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65.

Anoptionthatpreviouslyworkeddoesnotworknow

Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.

Actions:

•Verifythatalloptionhardwareandcableconnectionsaresecure.

•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.

•IfthefailingoptionisaSCSIoption,verifythat:

–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.
–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.
–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer

isturnedon.Formoreinformation,seeyourSCSIdocumentation.

•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.

Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65

Printerproblems

Symptom:Theprinterdoesnotwork.

Actions:Verifythat:

1.Theprinteristurnedonandisonline.

2.Paperisloadedcorrectly.

3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe
computer.

Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.

1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.

2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter6“UsingtheSetupUtilityprogram”
onpage41.

.

Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.SeeChapter10“Gettinginformation,help,
andservice”onpage65

.

Chapter9.Troubleshootinganddiagnostics61

Serialconnectorproblems

Usethisinformationtotroubleshoottheserialconnectoranddevicesattachedtotheserialconnector.

Symptom:Serialconnectorcannotbeaccessed.

Actions:

•Ensuretheserialcableissecurelyconnectedtotheserialconnectoronthecomputerandtotheserial
device.Iftheserialdevicehasitsownpowercord,makesureitisattachedtoaproperlygrounded
electricaloutlet.

•IftheserialdevicehasitsownOn/Offswitch,ensureitisintheOnposition.

•IftheserialdevicehasanOnlineswitch,ensureitisintheOnlineposition.

•Iftheserialdeviceisaprinter,ensurepaperisloadedcorrectly.

•Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation
fortheserial-deviceoption.

•Ensurethattheserial-connectoradapter,ifyouaddedone,isproperlyinstalledandfirmlyseated.

Ifyouneedtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65.

Softwareproblems

Selectyoursymptomfromthefollowinglist:

•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage62

•“Softwaredoesnotworkasexpected”onpage62

Whenusingasortfeature,datesdonotsortinthecorrectorder

Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.

Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,alwaysassumingthefirsttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

Softwaredoesnotworkasexpected

Symptom:Softwaredoesnotworkasexpected.

Actions:

•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare
havingdifficultyperformingaspecifictaskwithinasoftwareprogram,refertothehelpsystemforthat
program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently
fromtheF1key.

•IfyouarehavingdifficultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe
Windowshelpsystem.ItisaccessiblefromtheWindowsStartmenu.

•Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:

–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe

informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter

ormemory,youmighthaveamemory-addressconflict.)
–Thesoftwareisdesignedtooperateonyourcomputer.
–Othersoftwareworksonyourcomputer.

62ThinkCentreM32UserGuide

–Thesoftwareyouareusingworkscorrectlyonanothercomputer.

•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation
suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand
solutionstotheproblem.

•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:

–OntheWindowsEmbeddedStandard7operatingsystem,clickStart➙ControlPanel➙System

andSecurity➙System➙SystemProtection➙SystemRestore.Then,followtheinstructionson
thescreen.

•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand
reinstallit.

Iftheseactionsdonotcorrecttheproblem,youmightneedtechnicalassistance.Contactyoursoftware
manufacturerorseeChapter10“Gettinginformation,help,andservice”onpage65

fordetails.

USBproblems

Symptom:TheUSBconnectorscannotbeaccessed.

Actions:

•EnsuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSB
devicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.

•IftheUSBdevicehasitsownOn/Offswitch,makesureitisintheOnposition.

•IftheUSBdevicehasanOnlineswitch,makesureitisintheOnlineposition.

•IftheUSBdeviceisaprinter,makesurepaperisloadedcorrectly.

•EnsureanydevicedriversorothersoftwaresuppliedwiththeUSBdeviceiscorrectlyinstalled.Referto
thedocumentationfortheUSBdevice.

•ResetthedevicebydetachingandreattachingtheUSBconnector.

IftheUSBdevicecamewithitsowndiagnostics,runthosediagnosticsagainsttheUSBdevice.Ifyouneed
technicalassistance,seeChapter10“Gettinginformation,help,andservice”onpage65

Chapter9.Troubleshootinganddiagnostics63

.

64ThinkCentreM32UserGuide

Chapter10.Gettinginformation,help,andservice

Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovo.

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

SafetyandWarranty

TheSafety,Warranty,andSetupGuidethatisprovidedwithyourcomputercontainsinformationonsafety,
setup,warranty,andnotices.Readandunderstandallsafetyinformationbeforeusingthisproduct.

LenovoWebsite

TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy,
upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour
computer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms,
networksetupandconfiguration,andcustominstallations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Helpandservice

Thissectioncontainsinformationaboutobtaininghelpandservice.

©CopyrightLenovo2013,2014

65

Usingthedocumentationanddiagnosticprogram

Ifyouexperienceaproblemwithyourcomputer,seeChapter9“Troubleshootinganddiagnostics”on
page53.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see
“Informationresources”onpage65

Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware
program,includingreadmefilesandonlinehelp.

Mostcomputerscomewithadiagnosticprogramthathelpyouidentifyhardwareproblems.

YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo
SupportWebsiteat:
http://www.lenovo.com/support

.

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.

Thefollowingservicesareavailableduringthewarrantyperiod:

•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.

Theseitemsarenotcoveredbythewarranty:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts

•Identificationofsoftwareproblemsources

•ConfigurationofBIOSaspartofaninstallationorupgrade

•Changes,modifications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

RefertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerforinformationaboutyour
warrantytypeandduration.Y oumustretainyourproofofpurchasetoobtainwarrantyservice.

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.

Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot
provided,contactyourLenovoresellerorLenovomarketingrepresentative.

Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourhardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwareconfigurationinformation

66ThinkCentreM32UserGuide

Usingotherservices

Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer
machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically
entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedbyservice
providersauthorizedtoperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe
abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistof
thecountrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickProduct&Service
Warranty,andfollowtheinstructionsonthescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour
preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat
http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight
apply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware,
operatingsystems,andapplicationprograms;networksetupandconfigurationservices;upgradedor
extendedhardwarerepairservices;andcustominstallationservices.Serviceavailabilityandservicename
mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:
http://www.lenovo.com

Chapter10.Gettinginformation,help,andservice67

68ThinkCentreM32UserGuide

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend
licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.

©CopyrightLenovo2013,2014

69

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo
TheLenovologo
TheThinkCentrelogo
ThinkCentre

MicrosoftandWindowsaretrademarksoftheMicrosoftgroupofcompanies.

CeleronandIntelaretrademarksofIntelCorporationintheU.S.and/orothercountries.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

70ThinkCentreM32UserGuide

AppendixB.Regulatoryinformation

Exportclassificationnotice

ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of4A994.b.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.

Electronicemissionsnotices

ThefollowinginformationreferstoLenovopersonalcomputermachinetype10BMand10BV.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.

ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900

IndustryCanadaClassBemissioncompliancestatement

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective

©CopyrightLenovo2013,2014

71

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot
acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended
modificationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.

ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology
EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived
fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed
communicationdevices.

Lenovo,Einsteinova21,85101Bratislava,Slovakia

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederEN55022KlasseBein.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen

-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo

(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.

KoreaClassBcompliancestatement

72ThinkCentreM32UserGuide

JapanVCCIClassBcompliancestatement

Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent
lessthanorequalto20Aperphase

LenovoproductserviceinformationforTaiwan

KeyboardandmousecompliancestatementforTaiwan

Eurasiancompliancemark

Brazilregulatorynotice

Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.

Mexicoregulatorynotice

Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es

posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.

Additionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.Depending
ontheconfigurationofyourcomputerandthecountryorregionwherethecomputerwaspurchased,
youmighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe
LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto
http://www.lenovo.com/supportandclickUserGuides&Manuals.

AppendixB.Regulatoryinformation73

74ThinkCentreM32UserGuide

AppendixC.WEEEandrecyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto:
http://www.lenovo.com/recycling

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(forexample,
EuropeanDirective2002/96/EC,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.

Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof
lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,
recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand
humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:
http://www.lenovo.com/recycling

RecyclinginformationforJapan

CollectingandrecyclingadisusedLenovocomputerormonitor

IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting
andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For
details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor
PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers
andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof
chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat
http://www.lenovo.com/recycling/japan.

DisposingofLenovocomputercomponents

©CopyrightLenovo2013,2014

75

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.T oproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.

DisposingofdisusedlithiumbatteriesfromLenovocomputers

Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.Disposalofalithiumbatterymustcomplywithlocalordinances
andregulations.

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil

DescartedeumProdutoLenovoForadeUso

Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.

ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
[e-mail],informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).

76ThinkCentreM32UserGuide

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.

InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.Forpropercollectionandtreatment,goto:
http://www.lenovo.com/recycling

AppendixC.WEEEandrecyclinginformation77

78ThinkCentreM32UserGuide

AppendixD.RestrictionofHazardousSubstancesDirective (RoHS)

EuropeanUnionRoHS

LenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment(“RoHSrecast”or“RoHS2”).

FormoreinformationaboutLenovoprogressonRoHS,goto:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

ChinaRoHS

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofT urkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinElectricalandElectronicEquipment(EEE).

©CopyrightLenovo2013,2014

79

UkraineRoHS

IndiaRoHS

RoHScompliantasperE-Waste(Management&Handling)Rules,2011.

80ThinkCentreM32UserGuide

AppendixE.ChinaEnergyLabel

©CopyrightLenovo2013,2014

81

82ThinkCentreM32UserGuide

AppendixF .ENERGYSTARmodelinformation

ENERGYSTAR

®

isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.

LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliantdesignation.Some
modelsofthefollowingmachinetypehavebeendesignedandtestedtoconformtotheENERGYSTAR
programrequirementforcomputersatthetimeofmanufacture:10BMand10BV.Formoreinformationabout
ENERGYSTARratingsforLenovocomputers,gotohttp://www.lenovo.com.

ByusingENERGYST ARcompliantproductsandtakingadvantageofthepower-managementfeaturesof
yourcomputer,youreducetheconsumptionofelectricity.Reducedelectricalconsumptioncontributesto
potentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegasemissions.

FormoreinformationaboutENERGYSTAR,goto:
http://www.energystar.gov

Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,setthefollowingpower-managementfeaturestotakeeffectwhenyourcomputerhas
beeninactiveforaspecifiedduration:

Table1.ENERGYST ARpower-managementfeatures

WindowsEmbeddedStandard7operatingsystem

Powerplan:ThinkCentre®Default

•Turnoffthedisplay:After10minutes

•Putthecomputertosleep:After25minutes

•Advancedpowersettings:

–Turnoffharddiskdrives:After20minutes
–Hibernate:Never

ToawakenyourcomputerfromaSleeporStandbymode,pressanykeyonyourkeyboard.Formore
informationaboutthesesettings,refertoyourWindowsHelpandSupportinformationsystem.

©CopyrightLenovo2013,2014

83

84ThinkCentreM32UserGuide

Index

A

acpoweradapter,replacing24
Administrator,password42
audiosubsystem1

B

basictroubleshooting53
battery,replacing33
boot-blockrecovery48

C

cablelock,security20
changing

password42

startupdevicesequence44
cleaninganopticalmouse50
CMOS,clearing43
components,internal7
computercover

removing27
computercover,reinstalling37
connector5
connectors

rear5
connectors,controls,indicators

front4
considerations,passwords42
CRU

completingtheinstallation37
customersupportcenter66

D

deletingapassword42
Description5
devicedrivers39
devices,handlingstatic-sensitive23
diagnosticsprogram,using66
diagnostics,troubleshooting53
DisplayPortconnector5
documentation,using66
DOMcard,replacing29
drivers,device39

E

environment,operating3
Ethernet1
Ethernetconnector5
exiting,SetupUtility45
expansion2
externaloptions,installing23

F

failure,recoveringfromPOST/BIOS48
features1
flashingtheBIOS47
front

connectors,controls,indicators4

G

getting

help65
information65
service65

H

help

andservice65
getting65

I

importantsafetyinformationiii
information

getting65
importantsafetyiii
resources65
safety65

warranty65
Input/Output(I/O)features2
installingoptions

memorymodule31
installingorremoving

verticalstand25
internaldrives1

K

Kensington-style

cablelock20
keyboardconnector5
keyboard,replacing36

L

LenovoThinClientManager39
LenovoThinClientManager,LTM39
locatingcomponents7

M

memorymodule

replacing31

©CopyrightLenovo2013,2014

85

systemboard31

mouse

replacing36
mouseconnector6
mouse,replacing36

N

notices69

O

opticalmouse

cleaning50

P

parallelconnector6
partsreplacement,completing37
password

Administrator42

considerations42

Power-OnPassword42

setting,changing,deleting42
passwords

erasing43

lostorforgotten43
passwords,using41
physicalspecifications3
power

features2
power-onself-test(POST)47
Power-On,Password42
programs,updatingsystem47
purchasingadditionalservices67

R

rearconnectors5
recovering

fromaPOST/BIOSupdatefailure48
recovery

boot-block48
removingcomputercover27
replacing

battery33

DOMcard29

mouse36

systemboard34
resources,information65

S

safetyiii
safetyinformation65
security

enablingordisabling43

features2
selecting

startupdevice44

temporarystartupdevice44
serialconnector6
service

andhelp65

customersupportcenter66

getting65
services

other67

purchasingadditional67
setting

password42
settings

changing41

viewing41
SetupUtility41
SetupUtilityprogram,starting41
SetupUtility,exiting45
startingtheSetupUtilityprogram41
startupdevice44

sequence,changing44

temporary,selecting44
static-sensitivedevices,handling23
system

management1

programs47
systemboard

connectors8

locatingparts8

memorymodule31
systemboard,replacing34

T

temporarystartupdevice44
theBIOS,updating(flashing)47–48
trademarks70
troubleshooting,basic53
troubleshooting,diagnostics53

U

updating

(flashing)theBIOS47

systemprograms47
updating(flashing)theBIOS48
USB2.0connector6
using

diagnosticprogram66

documentation66

otherservices67

passwords41

SetupUtility41

V

verticalstand

installingorremoving25
VGAmonitorconnector6
videosubsystem1
viewingandchangingsettings41

86ThinkCentreM32UserGuide

W

warrantyinformation65

©CopyrightLenovo2013,2014

87

88ThinkCentreM32UserGuide