Lenovo ThinkCentre 7706, ThinkCentre 7523, ThinkCentre 7560, ThinkCentre 7610, ThinkCentre 7569 User Manual

...

ThinkCentre Hardw are Maintenance Manual

Note: Before using this information and the product it supports, be sure to read and understand the information under “Notices,” on page 383.

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Chapter 1. About this manual . . . . .1

Important safety information . . . . . . . . .1

Important information about replacing the RoHS

compliant FRUs . . . . . . . . . . . . .2

Chapter 2. Safety information . . . . .3

General safety . . . . . . . . . . . . . .3

Electrical safety . . . . . . . . . . . . .3

Voltage-selection switch . . . . . . . . . . .5

Safety inspection guide . . . . . . . . . . .5

Handling electrostatic discharge-sensitive devices . .6

Grounding requirements . . . . . . . . . .7

Safety notices (multi-lingual translations) . . . . .7

Chapter 3. General information . . . .39

Lenovo Care . . . . . . . . . . . . . .39

Additional information resources . . . . . . .39

Specifications . . . . . . . . . . . . . .40

For machine types: 7515, 7523, 7569, 7611, 7706,

7717, 7719, 7749, and 7774. . . . . . . . .40

For machine types: 7522, 7560, 7610, 7705, 7715,

7718, 7721, 7773, and 7799. . . . . . . . .40

For all machine types . . . . . . . . . .41

Chapter 4. General checkout . . . . .43

Problem determination tips . . . . . . . . .43

Chapter 5. Diagnostics . . . . . . . .45

Lenovo System Toolbox . . . . . . . . . .45

PC-Doctor for Windows PE . . . . . . . . .45

Running diagnostics from the Rescue and

Recovery workspace . . . . . . . . . .46

PC-Doctor for DOS . . . . . . . . . . . .46

Creating a diagnostic CD/DVD image . . . .46

Running diagnostics from the disc . . . . . .46

Navigating through the diagnostics programs . .47

Running tests . . . . . . . . . . . . .47

Viewing the test log . . . . . . . . . .48

Chapter 6. Using the Setup Utility . . .49

Starting the Setup Utility program . . . . . . .49

Viewing and changing settings . . . . . . . .49

Using passwords . . . . . . . . . . . .49

Password considerations . . . . . . . . .50

Power-On Password . . . . . . . . . .50

Privileged Access Password . . . . . . . .50

Setting, changing, and deleting a password . . .50

Enabling or disabling a device . . . . . . . .51

Selecting a startup device . . . . . . . . . .51

Selecting a temporary startup device . . . . .51

Selecting or changing the startup device sequence 52

Advanced settings . . . . . . . . . . . .52

Exiting from the Setup Utility program . . . . .52

Chapter 7. Symptom-to-FRU index . . .53

Hard disk drive boot error . . . . . . . . .53

Power supply problems . . . . . . . . . .53

Diagnostic error codes . . . . . . . . . . .54

Beep symptoms . . . . . . . . . . . . .76

POST error codes . . . . . . . . . . . .77

Miscellaneous error messages . . . . . . . .79

Undetermined problems . . . . . . . . . .80

Chapter 8. Replacing FRUs (Machine Types: 7515, 7523, 7569, 7611, 7706,

7717, 7719, 7749, and 7774.) . . . . .83

Locating connectors on the front of your computer 84 Locating connectors on the rear of your computer 85

Removing the computer cover . . . . . . . .86

Locating components . . . . . . . . . . .88

Locating parts on the system board . . . . . .89

Removing and reinstalling the front bezel . . . .89

Installing or replacing a memory module . . . .90

Installing or replacing an adapter card . . . . .92

Replacing the battery . . . . . . . . . . .95

Replacing the power supply assembly . . . . .96

Replacing the heat sink and fan assembly . . . .98

Replacing the microprocessor . . . . . . . . 100

Replacing the system board . . . . . . . . 103

Replacing the primary hard disk drive . . . . . 105

Replacing the secondary hard disk drive . . . . 107

Replacing the optical drive . . . . . . . . .110

Replacing the diskette drive or card reader . . .112

Replacing the front fan assembly . . . . . . .113

Replacing the rear fan assembly . . . . . . .115

Replacing the internal speaker . . . . . . . .117

Replacing the front audio and USB assembly . . .119

Completing the FRU replacement . . . . . . 120

Chapter 9. Replacing FRUs (Machine Types: 7522, 7560, 7610, 7705, 7715,

7718, 7721, 7773, and 7799.) . . . . . 123

Locating connectors on the front of the computer 124 Locating connectors on the rear of the computer 125

Opening the computer cover . . . . . . . . 126

Accessing the system board components and

drives . . . . . . . . . . . . . . . . 127

Locating components . . . . . . . . . . . 128

Locating parts on the system board . . . . . . 129

Installing or replacing a memory module . . . . 130

Installing or replacing an adapter card . . . . . 132

Replacing the battery . . . . . . . . . . . 134

Replacing the hard disk drive . . . . . . . . 136

Replacing the optical drive . . . . . . . . . 137

Replacing the power supply assembly . . . . . 140

Replacing the heat sink and fan assembly . . . . 142

Replacing the microprocessor . . . . . . . . 144

Replacing the system board . . . . . . . . 147

Replacing the card reader . . . . . . . . . 149

Replacing the front audio and USB assembly . . . 150

Replacing the internal speaker . . . . . . . . 151

Completing the FRU replacement . . . . . . 155

Chapter 10. FRU lists . . . . . . . . 157

Machine Type 7515 . . . . . . . . . . . 157

Machine Type 7522 . . . . . . . . . . . 171

Machine Type 7523 . . . . . . . . . . . 184

Machine Type 7560 . . . . . . . . . . . 196

Machine Type 7569 . . . . . . . . . . . 208

Machine Type 7610 . . . . . . . . . . . 221

Machine Type 7611 . . . . . . . . . . . 234

Machine Type 7705 . . . . . . . . . . . 247

Machine Type 7706 . . . . . . . . . . . 259

Machine Type 7715 . . . . . . . . . . . 271

Machine Type 7717 . . . . . . . . . . . 283

Machine Type 7718 . . . . . . . . . . . 295

Machine Type 7719 . . . . . . . . . . . 307

Machine Type 7721 . . . . . . . . . . . 319

Machine Type 7749 . . . . . . . . . . . 331

Machine Type 7773 . . . . . . . . . . . 343

Machine Type 7774 . . . . . . . . . . . 355

Machine Type 7799 . . . . . . . . . . . 367

Chapter 11. Additional service

information . . . . . . . . . . . . 379

Security features . . . . . . . . . . . . 379

Hardware controlled Passwords . . . . . . 379

Operating system password . . . . . . . 379

Vital product data . . . . . . . . . . . 379

BIOS levels . . . . . . . . . . . . . . 379

Updating (flashing) the BIOS from a disc . . . . 380

Recovering from a POST/BIOS update failure . . 380

Power management . . . . . . . . . . . 381

Automatic configuration and power interface

(ACPI) BIOS . . . . . . . . . . . . . 381

Automatic Power-On features . . . . . . . 381

Appendix. Notices . . . . . . . . . 383

Television output notice . . . . . . . . . . 384

Trademarks . . . . . . . . . . . . . . 384

Index . . . . . . . . . . . . . . . 385

iv Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for ThinkCentre® computer machine types listed on the front cover. It is intended only for trained Service Providers who are familiar with Lenovo® computer products.

Note: Be sure to read and understand the Chapter 2, “Safety information,” on page

3 before using the information in this manual.

The “Symptom-to-FRU Index” chapter and the “Additional service information” chapter apply to all ThinkCentre computers.

This manual includes a complete field replaceable unit (FRU) part number list for each machine type listed on the front cover. If you have Internet access, the FRU part numbers are also available at: http://www.lenovo.com/support

Important safety information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d’exécuter les instructions.

Lesen Sie unbedingt alle Hinweise vom Typ ″ACHTUNG″ oder ″VORSICHT″ in dieser Dokumentation, bevor Sie irgendwelche Vorgänge durchführen

Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni

Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de executar qualquer uma das instruções

Es importante que lea todas las declaraciones de precaución y de peligro de este manual antes de seguir las instrucciones.

Important information about replacing the RoHS compliant FRUs

RoHS, the Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market and sold in the European Union after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts. If the parts are not compliant originally, replacement parts can also be noncompliant, but in all cases, if the parts are compliant, the replacement parts must also be compliant.

Note: RoHS and non-RoHS FRU part numbers with the same fit and function are

identified with unique FRU part numbers.

Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.

RoHS compliant ThinkCentre parts have unique FRU part numbers. Before or after June, 2006, failed RoHS compliant parts must always be replaced using RoHS compliant FRUs, so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs can be used.

Products marketed before June 2006 Products marketed after June 2006 Current or original

part

Non-RoHS Can be Non-RoHS Must be RoHS Must be RoHS Non-RoHS Can be RoHS Non-RoHS Can sub to RoHS RoHS Must be RoHS

Replacement FRU Current or original

part

Replacement FRU

Note: A direct substitution is a part with a different FRU part number that is

automatically shipped by the distribution center at the time of order.

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Chapter 2. Safety information

This chapter contains the safety information that you need to read and understand before servicing a computer.

General safety

Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after

maintenance.

v When lifting any heavy object:

1. Ensure you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to

lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any objects that

weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.

Do not perform any action that causes hazards to the customer, or that makes

the equipment unsafe.

v Before you start the machine, ensure that other service representatives and the

customer’s personnel are not in a hazardous position.

v Place removed covers and other parts in a safe place, away from all personnel,

while you are servicing the machine.

v Keep your tool case away from walk areas so that other people will not trip over

it.

v Do not wear loose clothing that can be trapped in the moving parts of a

machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

v Insert the ends of your necktie or scarf inside clothing or fasten it with a

nonconductive clip, approximately 8 centimeters (3 inches) from the end.

v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your

clothing. Remember: Metal objects are good electrical conductors.

v Wear safety glasses when you are: hammering, drilling, soldering, cutting wire,

attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.

v After service, reinstall all safety shields, guards, labels, and ground wires.

Replace any safety device that is worn or defective.

v Reinstall all covers correctly before returning the machine to the customer.

Electrical safety

CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures.

Observe the following rules when working on electrical equipment.

Important: Use only approved tools and test equipment. Some hand tools have

handles covered with a soft material that does not insulate you when working with live electrical currents.

Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.

v Find the room emergency power-off (EPO) switch, disconnecting switch, or

electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

v Do not work alone under hazardous conditions or near equipment that has

hazardous voltages.

v Disconnect all power before:

– Performing a mechanical inspection – Working near power supplies – Removing or installing Field Replaceable Units

Before you start to work on the machine, unplug the power cord. If you cannot

unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.

v If you need to work on a machine that has exposed electrical circuits, observe

the following precautions: – Ensure that another person, familiar with the power-off controls, is near you.

Remember: Another person must be there to switch off the power, if necessary.

– Use only one hand when working with powered-on electrical equipment;

keep the other hand in your pocket or behind your back. Remember: There must be a complete circuit to cause electrical shock. By

observing the above rule, you may prevent a current from passing through your body.

– When using testers, set the controls correctly and use the approved probe

leads and accessories for that tester.

– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you

from grounds such as metal floor strips and machine frames.

Observe

the special safety precautions when you work with very high voltages;

these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.

v Regularly inspect and maintain your electrical hand tools for safe operational

condition.

v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check that it

has been powered-off.

4 Hardware Maintenance Manual

v Always look carefully for possible hazards in your work area. Examples of these

hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.

v Do not touch live electrical circuits with the reflective surface of a plastic dental

mirror. The surface is conductive; such touching can cause personal injury and machine damage.

v Do not service the following parts with the power on when they are removed

from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators

similar units. (This practice ensures correct grounding of the units.)

and

v If an electrical accident occurs:

– Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid.

Voltage-selection switch

Some computers are equipped with a voltage-selection switch located near the power-cord connection point on the computer. If your computer has a voltage-selection switch, ensure that you set the switch to match the voltage available at your electrical outlet. Setting the voltage-selection switch incorrectly can cause permanent damage to the computer.

If your computer does not have a voltage-selection switch, your computer is designed to operate only at the voltage provided in the country or region where the computer was originally purchased.

If you relocate your computer to another country, be aware of the following: v If your computer does not have a voltage-selection switch, do not connect the

computer to an electrical outlet until you have verified that the voltage provided is the same as it was in the country or region where the computer was originally purchased.

v If your computer has a voltage-selection switch, do not connect the computer to

an electrical outlet until you have verified that the voltage-selection switch is set to match the voltage provided in that country or region.

you are not sure of the voltage provided at your electrical outlet, contact your

If local electric company or refer to official Web sites or other literature for travelers to the country or region where you are located.

Safety inspection guide

The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.

Chapter 2. Safety information 5

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power (primary voltage on the frame can

cause serious or fatal electrical shock).

v Explosive hazards, such as a damaged CRT face or bulging capacitor v Mechanical hazards, such as loose or missing hardware

The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or sharp edges).

2. Power-off the computer. Disconnect the power cord.

3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measure

third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground.

b. The power cord should be the appropriate type as specified in the parts

listings.

c. Insulation must not be frayed or worn.

Remove the cover.

5. Check for any obvious alterations. Use good judgment as to the safety of any

alterations.

6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Check that the power-supply cover fasteners (screws or rivets) have not been

removed or tampered with.

Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements noted here.

2. Make sure that the ESD protective devices you use have been certified (ISO

9000) as fully effective.

When handling ESD-sensitive parts:

v Keep the parts in protective packages until they are inserted into the product. v Avoid contact with other people while handling the part. v Wear a grounded wrist strap against your skin to eliminate static on your body.

6 Hardware Maintenance Manual

v Prevent the part from touching your clothing. Most clothing is insulative and

retains a charge even when you are wearing a wrist strap.

v Use the black side of a grounded work mat to provide a static-free work surface.

The mat is especially useful when handling ESD-sensitive devices.

v Select a grounding system, such as those listed below, to provide protection that

meets the specific service requirement.

Note: The use of a grounding system is desirable but not required to protect

against ESD damage.

– Attach the ESD ground clip to any frame ground, ground braid, or green-wire

ground.

– Use an ESD common ground or reference point when working on a

double-insulated or battery-operated system. You can use coax or connector-outside shells on these systems.

– Use the round ground-prong of the ac plug on ac-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

Safety notices (multi-lingual translations)

The caution and danger safety notices in this section are provided in the following languages:

v English v Arabic v Brazilian Portuguese v Simplified Chinese v Traditional Chinese v French v German v Hebrew v Italian v Korean v Spanish

DANGER

Electrical current from power, telephone and communication cables is hazardous.

To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance,

or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical outlet.

Chapter 2. Safety information 7

v Connect to properly wired outlets any equipment that will be attached to this

product.

v When possible, use one hand only to connect or disconnect signal cables. v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems, networks,

and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following tables when

installing, moving, or opening covers on this product or attached devices.

To Connect To Disconnect

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

5. Turn device ON.

8 Hardware Maintenance Manual

CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose

of the battery as required by local ordinances or regulations.

CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than those

specified herein might result in hazardous radiation exposure.

DANGER: Some laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following:

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

CAUTION: Use safe practices when lifting.

Chapter 2. Safety information 9

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

10 Hardware Maintenance Manual

Chapter 2. Safety information 11

12 Hardware Maintenance Manual

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

Chapter 2. Safety information 13

PERIGO

A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa.

Para evitar risco de choque elétrico: v Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção

ou reconfiguração deste produto durante uma tempestade com raios.

v Conecte todos os cabos de alimentação a tomadas elétricas corretamente

instaladas e aterradas.

v Todo equipamento que for conectado a este produto deve ser conectado a

tomadas corretamente instaladas.

v Quando possível, utilize apenas uma das mãos para conectar ou desconectar

cabos de sinal.

v Nunca ligue nenhum equipamento quando houver evidência de fogo, água ou

danos estruturais.

v Antes de abrir tampas de dispositivos, desconecte cabos de alimentação,

sistemas de telecomunicação, redes e modems conectados, a menos que especificado de maneira diferente nos procedimentos de instalação e configuração.

v Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir

ao instalar, mover ou abrir tampas deste produto ou de dispositivos conectados.

Para Conectar: Para Desconectar:

1. DESLIGUE Tudo.

2. Primeiramente, conecte todos os cabos

aos dispositivos.

3. Conecte os cabos de sinal aos conectores.

1. DESLIGUE Tudo.

2. Primeiramente, remova os cabos de

alimentação das tomadas.

3. Remova os cabos de sinal dos conectores.

4. Remova todos os cabos dos dispositivos.

4. Conecte os cabos de alimentação às

tomadas.

5. LIGUE os dispositivos.

14 Hardware Maintenance Manual

CUIDADO:

Ao substituir a bateria de lítio, utilize apenas uma bateria com Número de Peça 33F8354 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema possui um módulo com uma bateria de lítio, substitua-o apenas por um módulo do mesmo tipo e do mesmo fabricante. A bateria contém lítio e pode explodir se não for utilizada, manuseada ou descartada de maneira correta.

Não:

v Jogue ou coloque na água v Aqueça a mais de 100°C (212°F) v Conserte nem desmonte

Descarte a bateria conforme requerido pelas leis ou regulamentos locais.

PRECAUCIÓN:

Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte:

v Não remova as tampas. A remoção das tampas de um produto a laser pode

resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo.

v A utilização de controles ou ajustes ou a execução de procedimentos diferentes

dos especificados aqui pode resultar em exposição prejudicial à radiação.

PERIGO

Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte:

Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe.

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

CUIDADO:

Utilize procedimentos de segurança para levantar equipamentos.

Chapter 2. Safety information 15

CUIDADO:

O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação.

16 Hardware Maintenance Manual

Chapter 2. Safety information 17

18 Hardware Maintenance Manual

Chapter 2. Safety information 19

20 Hardware Maintenance Manual

DANGER

Le courant électrique provenant de l’alimentation, du téléphone et des câbles de transmission peut présenter un danger.

Pour éviter tout risque de choc électrique : v Ne manipulez aucun câble et n’effectuez aucune opération d’installation,

d’entretien ou de reconfiguration de ce produit au cours d’un orage.

v Branchez tous les cordons d’alimentation sur un socle de prise de courant

correctement câblé et mis à la terre.

v Branchez sur des socles de prise de courant correctement câblés tout équipement

connecté à ce produit.

v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou

déconnecter les câbles d’interface.

v Ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation,

ou en présence de dommages matériels.

v Avant de retirer les carters de l’unité, mettez celle-ci hors tension et déconnectez

ses cordons d’alimentation, ainsi que les câbles qui la relient aux réseaux, aux systèmes de télécommunication et aux modems (sauf instruction contraire mentionnée dans les procédures d’installation et de configuration).

v Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent

produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons.

Connexion Déconnexion

1. Mettez les unités HORS TENSION.

2. Commencez par brancher tous les

cordons sur les unités.

3. Branchez les câbles d’interface sur des connecteurs.

4. Branchez les cordons d’alimentation sur

1. Mettez les unités HORS TENSION.

2. Débranchez les cordons d’alimentation

des prises.

3. Débranchez les câbles d’interface des connecteurs.

4. Débranchez tous les câbles des unités.

des prises.

5. Mettez les unités SOUS TENSION.

Chapter 2. Safety information 21

ATTENTION:

Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence 33F8354), ou suivre les instructions du fabricant qui en définit les équivalences. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La pile contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.

Ne pas :

v la jeter à l’eau, v l’exposer à des températures supérieures à 100°C, v chercher à la réparer ou à la démonter.

pas mettre la pile à la poubelle. Pour la mise au rebut, se reporter à la

Ne réglementation en vigueur.

ATTENTION:

Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes :

v Ne retirez pas le carter. En ouvrant l’unité de CD-ROM ou de DVD-ROM,

vous vous exposez au rayonnement dangereux du laser. Aucune pièce de l’unité n’est réparable.

v Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de

réglage et d’utilisation des commandes, ainsi que les procédures décrites dans le présent manuel.

DANGER

Certains produits à laser contiennent une diode à laser intégrée de classe 3A ou 3B. Prenez connaissance des informations suivantes:

Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au rayon laser. Evitez de regarder fixement le faisceau ou del’observer à l’aide d’instruments optiques.

22 Hardware Maintenance Manual

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

ATTENTION:

Soulevez la machine avec précaution.

ATTENTION:

L’interrupteur de contrôle d’alimentation de l’unité et l’interrupteur dubloc d’alimentation ne coupent pas le courant électrique alimentantl’unité. En outre, le système peut être équipé de plusieurs cordonsd’alimentation. Pour mettre l’unité hors tension, vous devez déconnectertous les cordons de la source d’alimentation.

Chapter 2. Safety information 23

VORSICHT

An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen.

Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner

keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.

v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem

Schutzkontakt anschließen.

v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit

ordnungsgemäß geerdetem Schutzkontakt anschließen.

v Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um

einen Stromschlag durch Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden.

v Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder

Gebäudeschäden vorliegen.

v Die Verbindung zu den angeschlossenen Netzkabeln,

Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind.

v Zum Installieren, Transportieren und Öffnen der Abdeckungen des

Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen.

Zum Anschließen der Kabel gehen Sie wie folgt vor

1. Schalten Sie alle Einheiten AUS.

2. Schließen Sie erst alle Kabel an die

Einheiten an.

3. Schließen Sie die Signalkabel an die Buchsen an.

4. Schließen Sie die Netzkabel an die Steckdose an.

Zum Abziehen der Kabel gehen Sie wie folgt vor

1. Schalten Sie alle Einheiten AUS.

2. Ziehen Sie zuerst alle Netzkabel aus den

Netzsteckdosen.

3. Ziehen Sie die Signalkabel aus den Buchsen.

4. Ziehen Sie alle Kabel von den Einheiten ab.

5. Schalten Sie die Einheit EIN.

24 Hardware Maintenance Manual

CAUTION:

Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 33F8354 oder eine gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthält das System ein Modul mit einer Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.

Die Batterie nicht:

v mit Wasser in Berührung bringen. v über 100 C erhitzen. v reparieren oder zerlegen.

Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.

ACHTUNG:

Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVDaufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten:

v Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des

Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden. Das Gerät enthält keine zu wartenden Teile.

v Werden Steuerelemente, Einstellungen oder Durchführungen von Prozeduren

anders als hier angegeben verwendet, kann gefährliche Laserstrahlung auftreten.

VORSICHT

Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes:

Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden.

Chapter 2. Safety information 25

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

ACHTUNG:

Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.

ACHTUNG:

Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden.

26 Hardware Maintenance Manual

Chapter 2. Safety information 27

28 Hardware Maintenance Manual

Chapter 2. Safety information 29

PERICOLO

La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa.

Per evitare il rischio di scosse elettriche: v Non collegare o scollegare qualsiasi cavo oppure effettuare l’installazione, la

manutenzione o la riconfigurazione del prodotto durante un temporale.

v Collegare tutti i fili elettrici a una presa di alimentazione correttamente

cablata e dotata di messa a terra.

v Collegare alle prese elettriche appropriate tutte le apparecchiature che

verranno utilizzate per questo prodotto.

v Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di

segnale.

v Non accendere assolutamente apparecchiature in presenza di incendi, perdite

d’acqua o danno strutturale.

v Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il

modem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e configurazione.

v Collegare e scollegare i cavi come descritto nella seguente tabella quando

vengono effettuate operazioni di installazione, spostamento o apertura dei coperchi di questo prodotto o delle unità collegate.

Per collegarsi Per scollegarsi

1. SPEGNERE le apparecchiature.

2. Innanzitutto, collegare tutti i cavi alle

unità.

3. Collegare i cavi di segnale ai connettori.

4. Collegare i cavi di alimentazione alla

presa.

1. SPEGNERE le apparecchiature.

2. Innanzitutto, rimuovere i cavi di

alimentazione dalla presa.

3. Rimuovere i cavi di segnale dai connettori.

4. Rimuovere tutti i cavi dalle unità.

5. Accendere l’unità.

30 Hardware Maintenance Manual

ATTENZIONE:

Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 33F8354 o un tipo di batteria equivalente consigliato dal produttore. Se sul sistema è presente un modulo che contiene una batteria al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La batteria contiene litio e può esplodere se usata, maneggiata o smaltita in modo non corretto.

Non:

v Gettare o immergere la batteria nell’acqua v Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F) v Smontarla, ricaricarla o tentare di ripararla

Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive disposizioni e disposizioni locali).

ATTENZIONE:

Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue:

v Non rimuovere gli sportelli. L’apertura di un’unità laser può determinare

l’esposizione a radiazioni laser pericolose. All’interno dell’unità non vi sono parti su cui effettuare l’assistenza tecnica.

v L’utilizzo di controlli, regolazioni o l’esecuzione di procedure non descritti nel

presente manuale possono provocare l’esposizione a radiazioni pericolose.

PERICOLO

Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue:

Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l’esposizione al fascio.

Chapter 2. Safety information 31

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

ATTENZIONE:

Prestare attenzione nel sollevare l’apparecchiatura.

ATTENZIONE:

Il pulsante di controllo dell’alimentazione presente sull’unità e l’interruttore dell’alimentatore non disattivano l’alimentazione corrente fornita all’unità. E’ possibile che l’unità disponga di più cavi di alimentazione. Per disattivare l’alimentazione dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione.

32 Hardware Maintenance Manual

Chapter 2. Safety information 33

34 Hardware Maintenance Manual

PELIGRO

La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa.

Para evitar el riesgo de descarga eléctrica: v No conecte ni desconecte los cables ni realice ninguna tarea de instalación,

mantenimiento o reconfiguración de este producto durante una tormenta eléctrica.

v Conecte todos los cables de alimentación a tomas de corriente debidamente

cableadas y conectadas a tierra.

v Cualquier equipo que se conecte a este producto también debe conectarse a

tomas de corriente debidamente cableadas.

v Siempre que sea posible, utilice una sola mano para conectar o desconectar los

cables de señal.

v No encienda nunca un equipo cuando hay señales de fuego, agua o daños

estructurales.

v Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las

redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.

v Conecte y desconecte los cables, como se describe en la tabla siguiente,

cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.

Para conectar Para desconectar

1. APÁGUELO todo.

2. En primer lugar, conecte todos los

cables a los dispositivos.

3. Conecte los cables de señal a los conectores.

4. Enchufe los cables de alimentación a las tomas de corriente.

1. APÁGUELO todo.

2. En primer lugar, desenchufe los cables de

alimentación de las tomas de corriente.

3. Desconecte los cables de señal de los conectores.

4. Desconecte todos los cables de los dispositivos.

5. Encienda el dispositivo.

Chapter 2. Safety information 35

PRECAUCIÓN:

Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 33F8354 u otra de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un módulo que contiene una batería de litio, reemplácelo sólo con el mismo tipo de módulo, del mismo fabricante. La batería contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.

No debe:

v Arrojarla al agua o sumergirla en ella v Exponerla a temperaturas superiores a 100°C (212°F) v Repararla o desmontarla

Deshágase de la batería según especifiquen las leyes o normas locales.

PRECAUCIÓN:

Cuando haya productos láser (como unidades de CD-ROM, unidades de DVD, dispositivos de fibra óptica o transmisores) instalados, tenga en cuenta lo siguiente:

v No quite las cubiertas. Si quita las cubiertas del producto láser, podría quedar

expuesto a radiación láser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio técnico.

v Si usa controles o ajustes o realiza procedimientos que no sean los

especificados aquí, podría exponerse a radiaciones peligrosas.

PELIGRO

Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente:

Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser.

36 Hardware Maintenance Manual

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

PRECAUCIÓN:

Adopte procedimientos seguros al levantar el equipo.

PRECAUCIÓN:

El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo. Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente.

Chapter 2. Safety information 37

38 Hardware Maintenance Manual

Chapter 3. General information

This chapter provides general information that applies to all the machine types supported by this manual.

Lenovo Care

The Lenovo Care make computing easy and secure. It provides easy access to various technologies, such as:

v Rescue and Recovery v Product Recovery v System Update

The Lenovo Care is only available on select Lenovo computers.

Note:

To access the Lenovo Care, click Start → All Programs → ThinkVantage → Lenovo Care.

program contains information sources and tools designed to

Additional information resources

If you have Internet access, the most up-to-date information for your computer is available at: http://www.lenovo.com/support

You can find the following information:

v CRU removal and installation instructions v Downloads and drivers v Publications v Parts information v Troubleshooting information v Links to other useful sources of information

Specifications

This section lists the physical specifications for your computer.

For machine types: 7515, 7523, 7569, 7611, 7706, 7717, 7719, 7749, and 7774.

Dimensions

Width: 175 mm (6.9 inches) Height: 412 mm (16.2 inches) Depth: 442 mm (17.4 inches)

Weight

Maximum configuration as shipped: 11.2 kg (24.7 lbs)

For machine types: 7522, 7560, 7610, 7705, 7715, 7718, 7721, 7773, and 7799.

Dimensions

Width: 317 mm (12.48 inches) Height: 99 mm (3.90 inches) Depth: 355 mm (13.98 inches)

Weight

Maximum configuration as shipped: 7.5 kg (16.53 lbs)

40 Hardware Maintenance Manual

For all machine types

Environment

Air temperature:

Operating: 10° to 35°C (50° to 95°F) Non-operating: -40° to 60°C (-40° to 140°F) (with package) Non-operating: -10° to 60°C (14° to 140°F) (without package)

Humidity:

Operating: 10% to 80% (10% per hour, non condensing) Non-operating: 10% to 90% (10% per hour, non condensing)

Maximum altitude:

Operating: -50 to 10,000 ft (-15.2 to 3048 m) Non-operating: -50 to 35,000 ft (-15.2 to 10,668 m)

Electrical

input

Input voltage:

Low range:

Minimum: 100 V AC Maximum: 127 V AC Input frequency range: 50 to 60 Hz Voltage-selection switch setting: 115 V AC

High range:

Minimum: 200 V AC Maximum: 240 V AC Input frequency range: 50 to 60 Hz Voltage-selection switch setting: 230 V AC

Chapter 3. General information 41

42 Hardware Maintenance Manual

Chapter 4. General checkout

Attention

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive.

General error messages appear if a problem or conflict is found by an application

program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels” on page 379.

Use the following procedure to help determine the cause of the problem:

1. Power-off the computer and all external devices.

2. Check all cables and power cords.

3. Set all display controls to the middle position.

4. Power-on all external devices.

5. Power-on the computer.

v Look for displayed error codes v Listen for beep codes v Look for readable instructions or a main menu on the display.

If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed to step 7.

6. Look at the following conditions and follow the instructions:

v If you hear beep codes during POST, go to “Beep symptoms” on page 76. v If the computer displays a POST error, go to “POST error codes” on page 77. v If the computer hangs and no error is displayed, continue at step 7.

Run the Diagnostic programs. See Chapter 5, “Diagnostics,” on page 45.

v If you receive an error, replace the part that the diagnostic program calls out

or go to “Diagnostic error codes” on page 54.

v If the test stops and you cannot continue, replace the last device tested.

Problem determination tips

Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.

v Machine type and model v Processor or hard disk upgrades v Failure symptom

– Do diagnostics indicate a failure?

– What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure?

v Diagnostics version

– Type and version level

v Hardware configuration

– Print (print screen) configuration currently in use – BIOS level

Operating system software

– Type and version level

To eliminate confusion, identical systems are considered identical only if

Note:

they:

1. Are the exact machine type and models

2. Have the same BIOS level

3. Have the same adapters/attachments in the same locations

4. Have the same address jumpers/terminators/cabling

5. Have the same software versions and levels

6. Have the same Diagnostic Diskettes (version)

7. Have the same configuration options set in the system

8. Have the same setup for the operating system control files

Comparing

the configuration and software setup between “working and

non-working” systems will often lead to problem resolution.

44 Hardware Maintenance Manual

Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two diagnostic programs preinstalled on your computer:

v Lenovo System Toolbox (used to diagnose problems while running the

Microsoft® Windows® operating system)

v PC-Doctor for Windows PE (used when your Windows operating system does

not start)

Notes:

1. You can also download the latest version of the Lenovo System Toolbox and PC-Doctor for DOS diagnostic programs from: http://www.lenovo.com/support See “Lenovo System Toolbox” and “PC-Doctor for DOS” on page 46 for detailed information.

2. If you are unable to isolate and repair the problem yourself after you run the Lenovo System Toolbox and PC-Doctor for Windows PE, save and print the log files created by both diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo System Toolbox

The Lenovo System Toolbox is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run the Lenovo System Toolbox, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.

If you still suspect a problem after the Lenovo System Toolbox runs successfully, run PC-Doctor for Windows PE to help you diagnose the computer problem.

The Lenovo System Toolbox also has problem determination aids that determine software and usage problems.

PC-Doctor for Windows PE

The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery® workspace on each Lenovo computer. Use PC-Doctor for Windows PE if you are unable to start the Windows operating system or if the Lenovo System Toolbox has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

1. Shut down the operating system and turn off the computer.

2. Repeatedly press and release the F11 key when you turn on the computer.

3. When you hear beeps or see a logo screen, stop pressing the F11 key. The

Rescue and Recovery workspace opens.

4. From the Rescue and Recovery workspace, select Launch Advanced Rescue and Recovery → Diagnose hardware.

5. The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

6. Follow the instructions on the screen.

Note:

PC-Doctor for DOS

The rescue media includes the PC-Doctor for Windows PE. For more

information about the rescue media, see “Recovering software” in your ThinkCentre User Guide.

You can also download the latest version of the PC-Doctor for DOS diagnostic program from: http://www.lenovo.com/support The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if the Lenovo System Toolbox and PC-Doctor for Windows PE have not been successful in isolating a possible problem. You can run PC-Doctor for DOS from a diagnostic CD/DVD image that you create.

Creating a diagnostic CD/DVD image

To create a diagnostic CD/DVD image, download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from http://www.lenovo.com/support After you download the image, you can create the CD/DVD using any CD/DVD burning software.

Running diagnostics from the disc

To run diagnostics from the diagnostic CD/DVD image that you created, do the following:

1. Make sure the computer is turned off.

2. Insert the disc into the optical drive.

3. Restart the computer.

Note: If the diagnostic program does not start, you might not have your optical

4. When the diagnostics program opens, follow the instructions on the screen.

5. When the program finishes, be sure to remove the disc from the drive.

6. Select the diagnostic test you want to run. Press the F1 key for additional help.

46 Hardware Maintenance Manual

drive set as a startable device. See “Selecting a startup device” on page 51 for instructions on how to change the startup device.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

v The Enter key is used to select a menu item. v The Esc key is used to back up to the previous menu. v For online help select F1.

Running tests

There are four ways to run the diagnostic tests. v Using the cursor movement keys, highlight Run Normal Test or Run Quick Test

from the Diagnostics menu and then press Enter. This automatically runs a pre-defined group of tests from each test category.

Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to complete.

v Press F5 to automatically run all selected tests in all categories. v From within a test category, press Ctrl-Enter to automatically run only the

selected tests in that category.

v Using the cursor movement keys, highlight a single test within a test category,

and then press Enter. This runs only that test.

Esc at any time to stop the testing process.

Press

Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 48.

To select one or more tests, use the following procedure.

1. Open the corresponding test category.

2. Using the cursor movement keys, highlight the desired test.

3. Press the space bar.

A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the >>.

4. Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results produce the following error code format:

Function Code

Failure Type DeviceID Date ChkDigits Text

v Function Code:

Represents the feature or function within the PC.

v Failure Type:

Represents the type of error encountered.

v DeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific RIMM, or a device on the PCI bus.

v Date:

Contains the date when the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

Chapter 5. Diagnostics 47

v ChkDigits:

Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified computer. – The diagnostic error code is recorded correctly.

v Text:

Description of the error.

See “Diagnostic error codes” on page 54 for error code listings.

Note:

Quick and Full erase - hard drive

The diagnostics program offers two hard drive format utilities:

v Quick Erase Hard Drive v Full Erase Hard Drive

Quick Erase Hard Drive provides a DOS utility that performs the following:

The

v Destroys the Master Boot Record (MBR) on the hard drive. v Destroys all copies of the FAT Table on all partitions (both the master and

backup).

v Destroys the partition table. v Provides messages that warn the user that this is a non-recoverable process.

Full Erase Hard Drive provides a DOS utility that performs the following:

The

v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the hard drive. v Provides an estimate of time to completion along with a visual representation of

completion status.

v Provides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure:

1. Select the UTILITY option on the toolbar and press Enter.

2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and

follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

To view details of a failure or to view a list of test results, use the following procedure from any test category screen:

1. Press F3 to activate the log file.

2. Press F3 again to save the file to diskette or press F2 to print the file.

48 Hardware Maintenance Manual

Chapter 6. Using the Setup Utility

The Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of your computer. The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program.

Starting the Setup Utility program

To start the Setup Utility program, do the following:

1. If your computer is already on when you start this procedure, shut down the operating system and turn off the computer.

2. Press and hold the F1 key, and then turn on the computer. When you hear multiple beeps, release the F1 key.

Notes:

a. If you are using a USB keyboard and the Setup Utility program does not

display using this method, repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer.

b. If a Power-On Password or a Privileged Access Password has been set, the

Setup Utility program menu is not displayed until you type your password. For more information, see “Using passwords.”

Setup Utility might start automatically when POST detects that hardware has

The been removed or new hardware has been installed in your computer.

Viewing and changing settings

The Setup Utility program menu lists items that identify system configuration topics. To view or change settings, see “Starting the Setup Utility program.”

When working with the Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

Using passwords

By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available:

v Power-On Password v Privileged Access Password

do not have to set any passwords to use your computer. However, if you

You decide to set any passwords, read the following sections.

Password considerations

A password can be any combination of up to 16 (1 to 16) alphabetic and numeric characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised. A strong password should adhere to the following rules:

v Have at least eight characters in length and contain at least one alphabetic

character and one numeric character

v Setup Utility program and hard disk drive passwords are not case sensitive v Not be your name or your user name v Not be a common word or a common name v Be significantly different from your previous password

Power-On Password

When a Power-On Password is set, the user is prompted to type a valid password each time the computer is turned on. The computer cannot be used until a valid password is typed in.

Privileged Access Password

Setting a Privileged Access Password deters unauthorized people from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set a Privileged Access Password.

After you set a Privileged Access Password, a password prompt is displayed each time you try to access the Setup Utility program.

If both the Power-On Password and Privileged Access Password are set, you can type either password. However, to change any configuration settings, you must use your Privileged Access Password.

Setting, changing, and deleting a password

To set, change, or delete a password, do the following:

Note: A password can be any combination of up to 16 (1 to 16) alphabetic and

numeric characters. For more information, see “Password considerations.”

1. Start the Setup Utility program (see Chapter 6, “Using the Setup Utility,” on page 49).

2. From the Setup Utility program menu, select Set Power-On Password or Set Privileged Access Password. Read the information displayed on the right side

of the screen.

50 Hardware Maintenance Manual

Enabling or disabling a device

This section provides information on how to enable or disable user access to the following devices:

SATA Controller When this feature is set to Disabled, all devices connected to the

SATA connectors (such as hard disk drives or the optical drive) are disabled and will not be displayed in the system configuration.

Floppy A When this feature is set to Disabled, the diskette drive cannot be

accessed.

To set the SATA Controller, do the following:

1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 49).

2. From the Setup Utility program menu, select Devices → ATA Drives Setup → SATA Controller.

3. Select the desired settings and press Enter.

4. Return to the Setup Utility program menu and select Exit → Save Changes and

Exit.

Note: If you do not want to save the settings, select Discard Changes and Exit.

set the Floppy A, do the following:

1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 49).

2. From the Setup Utility program menu, select Devices → Floppy Drive Setup → Floppy A.

3. Select the desired settings and press Enter.

4. Return to the Setup Utility program menu and select Exit → Save Changes and

Exit.

Note: If you do not want to save the settings, select Discard Changes and Exit.

Selecting a startup device

If your computer does not start up from a device such as the CD-ROM, diskette, or hard disk drive as expected, use one of the following procedures to select a startup device.

Selecting a temporary startup device

Use this procedure to startup from any start device.

Note: Not all CDs, hard disk drives, and diskettes are bootable.

1. Turn off your computer.

2. Press and hold the F12 key, and then turn on the computer. When the Startup

Device Menu appears, release the F12 key.

Note: If you are using a USB keyboard and the Startup Device Menu does not

display using this method, repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer.

Chapter 6. Using the Setup Utility 51

3. Select the desired startup device from the Startup Device Menu and press

Enter to begin.

Selecting a startup device from the Startup Device menu does not

Note:

permanently change the startup sequence.

Selecting or changing the startup device sequence

To view or permanently change the configured startup device sequence, do the following:

1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 49).

2. Select Startup → Startup Sequence.

3. See the information displayed on the right side of the screen.

4. Select the devices for the Primary Startup Sequence, the Automatic Startup

Sequence, and the Error Startup Sequence.

5. From the Setup Utility menu, select Exit → Save Changes and Exit.

If you have changed these settings and want to return to the default settings, select Load Optimal Settings on the Exit menu.

Advanced settings

On some computer models, the Advanced settings menu includes a setting to enable or disable HyperThreading. This feature works only with HyperThreading-aware operating systems, such as Microsoft Windows Vista®. The default setting for HyperThreading is Enabled. However, if you select Set Defaults and are using an operating system other than Windows Vista, your computer performance might be degraded. Therefore, you should always set HyperThreading to Disabled unless you are sure your operating system supports HyperThreading.

Exiting from the Setup Utility program

After you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Exit → Save Changes and Exit. Otherwise, your changes will not be saved.

52 Hardware Maintenance Manual

Chapter 7. Symptom-to-FRU index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General checkout,” on page 43. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 80.

Notes:

1. If you have both an error message and an incorrect audio response, diagnose the error message first.

2. If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

3. If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Hard disk drive boot error

A hard disk drive boot error can have the following causes.

Error FRU/Action

The start-up drive is not in the boot sequence in configuration.

No operating system installed on the boot drive.

The boot sector on the start-up drive is corrupted.

The drive is defective. Replace the hard disk drive.

Check the configuration and ensure the start-up drive is in the boot sequence.

Install an operating system on the boot drive.

The drive must be formatted, do the following:

1. Attempt to back-up the data on the failing hard disk drive.

2. Using the operating systems programs, format the hard disk drive.

Power supply problems

If you suspect a power problem, use the following procedures.

Check/Verify FRU/Action

Check the following for proper installation.

Reseat connectors

v Power Cord v On/Off Switch connector v On/Off Switch Power Supply connector v System Board Power Supply connectors v Microprocessor(s) connection

Check the power cord for continuity. Power Cord Check the power-on switch for continuity. Power-on Switch

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See “Running tests” on page 47 for the specific type for information about the Diagnostic programs.

In the following index, X can represent any number.

Diagnostic Error Code FRU/Action 000-000-XXX

No action

BIOS Test Passed

000-002-XXX

BIOS Timeout

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

000-024-XXX

BIOS Addressing test failure

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

000-025-XXX

BIOS Checksum Value error

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

000-026-XXX

FLASH data error

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

000-027-XXX

BIOS Configuration/Setup error

1. Run Setup

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. System board

000-034-XXX

BIOS Buffer Allocation failure

1. Reboot the system

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. Run memory test

4. System board

000-035-XXX

BIOS Reset Condition detected

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

000-036-XXX

BIOS Register error

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

54 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 000-038-XXX

BIOS Extension failure

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. Adapter card

3. System board

000-039-XXX

BIOS DMI data error

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

000-195-XXX

BIOS Test aborted by user

000-196-XXX

BIOS test halt, error threshold exceeded

000-197-XXX

BIOS test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

000-198-XXX

BIOS test aborted

1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and retest. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

000-199-XXX

BIOS test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test

3. Replace component under function test

000-250-XXX

BIOS APM failure

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

000-270-XXX

BIOS ACPI failure

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

001-000-XXX

No action

System Test Passed

001-00X-XXX

System board

System Error

001-01X-XXX

System board

System Error

Chapter 7. Symptom-to-FRU index 55

Diagnostic Error Code FRU/Action 001-024-XXX

System board

System Addressing test failure

001-025-XXX

System Checksum Value error

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

001-026-XXX

System FLASH data error

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

001-027-XXX

System Configuration/Setup error

1. Run Setup

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. System board

001-032-XXX

System board

System Device Controller failure

001-034-XXX

System Device Buffer Allocation failure

1. Reboot the system

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. Run memory test

4. System board

001-035-XXX

System board

System Device Reset condition detected

001-036-XXX

System board

System Register error

001-038-XXX

System Extension failure

001-039-XXX

System DMI data structure error

1. Adapter card

2. System board

1. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

2. System board

001-040-XXX

System IRQ failure

001-041-XXX

System DMA failure

001-195-XXX

System Test aborted by user

001-196-XXX

System test halt, error threshold exceeded

1. Power-off/on system and re-test

2. System board

1. Power-off/on system and re-test

2. System board

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

56 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 001-197-XXX

System test warning

1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

001-198-XXX

System test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and retest. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

001-199-XXX

System test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test

3. Replace component under function test

001-250-XXX

System board

System ECC error

001-254-XXX

System board 001-255-XXX 001-256-XXX 001-257-XXX

System DMA error

001-260-XXX

System board 001-264-XXX

System IRQ error

001-268-XXX

System IRQ1 failure

001-269-XXX

System IRQ2 failure

001-270-XXX

System IRQ3 failure

001-271-XXX

System IRQ4 failure

001-272-XXX

System IRQ5 failure

001-273-XXX

System IRQ6 (diskette drive) failure

1. Device on IRQ1

2. System board

1. Device on IRQ2

2. System board

1. Device on IRQ3

2. System board

1. Device on IRQ4

2. System board

1. Device on IRQ5

2. System board

1. Diskette Cable

2. Diskette drive

3. System board

001-274-XXX

System IRQ7 failure

1. Device on IRQ7

2. System board

Chapter 7. Symptom-to-FRU index 57

Diagnostic Error Code FRU/Action 001-275-XXX

System IRQ8 failure

001-276-XXX

System IRQ9 failure

001-277-XXX

System IRQ10 failure

001-278-XXX

System IRQ11 failure

001-279-XXX

System IRQ12 failure

001-280-XXX

System IRQ13 failure

001-281-XXX

System IRQ14 (hard disk drive) failure

1. Device on IRQ8

2. System board

1. Device on IRQ9

2. System board

1. Device on IRQ10

2. System board

1. Device on IRQ11

2. System board

1. Device on IRQ12

2. System board

1. Device on IRQ13

2. System board

1. Hard disk drive cable

2. Hard disk drive

3. System board

001-282-XXX

System IRQ15 failure

001-286-XXX

1. Device on IRQ15

2. System board

System board 001-287-XXX 001-288-XXX

System Timer failure

001-292-XXX

System CMOS RAM error

001-293-XXX

System CMOS Battery

001-298-XXX

System RTC date/time update failure

1. Run Setup and re-test

2. System board

1. CMOS Battery

2. System board

1. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

2. System board

001-299-XXX

System board

System RTC periodic interrupt failure

001-300-XXX

System board

System RTC Alarm failure

001-301-XXX

System RTC Century byte error

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. System board

005-000-XXX

No action

Video Test Passed

005-00X-XXX

Video error

1. Video card, if installed

2. System board

58 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 005-010-XXX

005-011-XXX 005-012-XXX

1. Video card, if installed

2. System board

005-013-XXX

Video Signal failure

005-016-XXX

Video Simple Pattern test failure

1. Video Ram

2. Video card, if installed

3. System board

005-024-XXX

Video Addressing test failure

005-025-XXX

Video Checksum Value error

005-027-XXX

Video Configuration/Setup error

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Run Setup

2. Video drivers update

3. Video card, if installed

4. System board

005-031-XXX

Video Device Cable failure

1. Video cable

2. Monitor

3. Video card, if installed

4. System board

005-032-XXX

Video Device Controller failure

005-036-XXX

Video Register error

005-038-XXX

System BIOS extension failure

005-040-XXX

Video IRQ failure

005-195-XXX

Video Test aborted by user

005-196-XXX

Video test halt, error threshold exceeded

005-197-XXX

Video test warning

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component called out in

warning statement

4. Replace the component under test

Chapter 7. Symptom-to-FRU index 59

Diagnostic Error Code FRU/Action 005-198-XXX

Video test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

005-199-XXX

Video test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

005-2XX-XXX 005-3XX-XXX

Video subsystem error

006-000-XXX

1. Video card, if installed

2. System board

No action

Diskette interface Test Passed

006-0XX-XXX

Diskette interface error

1. Diskette drive Cable

2. Diskette drive

3. System board

006-195-XXX

Diskette interface Test aborted by user

006-196-XXX

Diskette interface test halt, error threshold exceeded

006-197-XXX

Diskette interface test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. If a component is called out, make sure

it is connected and/or enabled

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

006-198-XXX

Diskette interface test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

006-199-XXX

Diskette interface test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test

3. Replace component under function test

006-25X-XXX

Diskette interface Error

1. Diskette drive cable

2. Diskette drive

3. System board

60 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 011-000-XXX

No action

Serial port Interface Test Passed

011-001-XXX

Serial port Presence

1. Remove external serial device, if present

2. Run setup, enable port

3. System board

011-002-XXX

System board

011-003-XXX

Serial port Timeout/Parity error

011-013-XXX

System board

011-014-XXX

Serial port Control Signal/Loopback test failure

011-015-XXX

Serial port External Loopback failure

011-027-XXX

Serial port Configuration/Setup error

1. Wrap plug

2. System board

1. Run Setup, enable port

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. System board

011-03X-XXX

System board

011-04X-XXX

Serial port failure

011-195-XXX

Serial port Test aborted by user

011-196-XXX

Serial port test halt, error threshold exceeded

011-197-XXX

Serial port test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

011-198-XXX

Serial port test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

Chapter 7. Symptom-to-FRU index 61

Diagnostic Error Code FRU/Action 011-199-XXX

Serial port test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

011-2XX-XXX

Serial port signal failure

014-000-XXX

1. External serial device

2. System board

No action

Parallel port Interface Test Passed

014-001-XXX

Parallel port Presence

1. Remove external parallel device, if present

2. Run setup, enable port

3. System board

014-002-XXX

System board

014-003-XXX

Parallel port Timeout/Parity error

014-013-XXX

System board

014-014-XXX

Parallel port Control Signal/Loopback test failure

014-015-XXX

Parallel port External Loopback failure

014-027-XXX

Parallel port Configuration/Setup error

1. Wrap plug

2. System board

1. Run Setup, enable port

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. System board

014-03X-XXX

System board

014-04X-XXX

Parallel port failure

014-195-XXX

Parallel port Test aborted by user

014-196-XXX

Parallel port test halt, error threshold exceeded

014-197-XXX

Parallel port test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

62 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 014-198-XXX

Parallel port test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

014-199-XXX

Parallel port test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

014-2XX-XXX 014-3XX-XXX

Parallel port failure

015-000-XXX

1. External parallel device

2. System board

No action

USB port Interface Test Passed

015-001-XXX

USB port Presence

015-002-XXX

USB port Timeout

015-015-XXX

USB port External Loopback failure

015-027-XXX

USB port Configuration/Setup error

1. Remove USB device(s) and re-test

2. System board

1. Remove USB device(s) and re-test

2. System board

1. Remove USB device(s) and re-test

2. System board

1. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

2. System board

015-032-XXX

System board

USB port Device Controller failure

015-034-XXX

USB port buffer allocation failure

1. Reboot the system

2. Flash the system and re-test. See

“Updating (flashing) the BIOS from a disc” on page 380

3. Run memory test

4. System board

015-035-XXX

USB port Reset condition detected

015-036-XXX

1. Remove USB device(s) and re-test

2. System board

System board

USB port Register error

015-040-XXX

USB port IRQ failure

1. Run setup and check for conflicts

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. System board

015-195-XXX

USB port Test aborted by user

Information only

Re-start the test, if necessary

Chapter 7. Symptom-to-FRU index 63

Diagnostic Error Code FRU/Action 015-196-XXX

USB port test halt, error threshold exceeded

015-197-XXX

USB port test warning

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

015-198-XXX

USB port test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

015-199-XXX

USB port test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

018-000-XXX

No action

PCI Card Test Passed

018-0XX-XXX

PCI Card Failure

018-195-XXX

PCI Card Test aborted by user

1. Riser card, if installed

2. System board

1. PCI card

2. Information only

Re-start the test, if necessary

018-196-XXX

PCI Card test halt, error threshold exceeded

018-197-XXX

PCI Card test warning

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

64 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 018-198-XXX

PCI Card test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

018-199-XXX

PCI Card test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

018-250-XXX

PCI Card Services error

1. PCI card

2. Riser card, if installed

3. System board

020-000-XXX

No action

PCI Interface Test Passed

020-0XX-XXX

PCI Interface error

1. PCI card

2. Riser card, if installed

3. System board

020-195-XXX

PCI Test aborted by user

020-196-XXX

PCI test halt, error threshold exceeded

020-197-XXX

PCI test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

020-198-XXX

PCI test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

Chapter 7. Symptom-to-FRU index 65

Diagnostic Error Code FRU/Action 020-199-XXX

PCI test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

020-262-XXX

PCI system error

1. PCI card

2. Riser card, if installed

3. System board

025-000-XXX

IDE

interface Test Passed

025-00X-XXX 025-01X-XXX

IDE interface failure

No action

1. IDE signal cable

2. Check power supply voltages

3. Reseat IDE signal cable

4. IDE device

5. System board

025-027-XXX

IDE interface Configuration/Setup error

1. IDE signal cable

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. Reseat IDE signal cable

4. IDE device

5. System board

025-02X-XXX 025-03X-XXX 025-04X-XXX

IDE Interface failure

1. IDE signal cable

2. Check power supply

3. Reseat IDE signal cable

4. IDE device

5. System board

025-195-XXX

IDE interface Test aborted by user

025-196-XXX

IDE interface test halt, error threshold exceeded

025-197-XXX

IDE interface test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

66 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 025-198-XXX

IDE interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

025-199-XXX

IDE interface test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

030-000-XXX

No action

SCSI interface Test Passed

030-00X-XXX 030-01X-XXX

SCSI interface failure

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-027-XXX

SCSI interface Configuration/Setup error

1. SCSI signal cable

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-03X-XXX 030-04X-XXX

SCSI interface error

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-195-XXX

SCSI interface Test aborted by user

030-196-XXX

SCSI interface test halt, error threshold exceeded

030-197-XXX

SCSI interface test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

Chapter 7. Symptom-to-FRU index 67

Diagnostic Error Code FRU/Action 030-198-XXX

SCSI interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

030-199-XXX

SCSI interface test failed, cause unknown

1. Go to “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

035-000-XXX

No action

RAID interface Test Passed

035-0XX-XXX

RAID interface Failure

1. RAID signal cable

2. RAID device

3. RAID adapter card, if installed

4. System board

035-195-XXX

RAID interface Test aborted by user

035-196-XXX

RAID interface test halt, error threshold exceeded

035-197-XXX

RAID interface test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

035-198-XXX

RAID interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

035-199-XXX

RAID interface test failed, cause unknown

1. See “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

68 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 071-000-XXX

No action

Audio port Interface Test Passed

071-00X-XXX 071-01X-XXX 071-02X-XXX

Audio port error

1. Run Setup

2. Flash the system. See “Updating

(flashing) the BIOS from a disc” on page 380

3. System board

071-03X-XXX

Audio port failure

1. Speakers

2. Microphone

3. Audio card, if installed

4. System board

071-04X-XXX

Audio port failure

1. Run Setup

2. Audio card, if installed

3. System board

071-195-XXX

Audio port Test aborted by user

071-196-XXX

Audio port test halt, error threshold exceeded

071-197-XXX

Audio port test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

071-198-XXX

Audio port test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

071-199-XXX

Audio port test failed, cause unknown

1. See “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

071-25X-XXX

Audio port failure

1. Speakers

2. Audio card, if installed

3. System board

080-000-XXX

No action

Game Port interface Test Passed

Chapter 7. Symptom-to-FRU index 69

Diagnostic Error Code FRU/Action 080-XXX-XXX

Game Port interface Error

080-195-XXX

Game Port interface Test aborted by user

080-196-XXX

Game Port interface test halt, error threshold exceeded

080-197-XXX

Game Port interface test warning

1. Remove the game port device and re-test the system

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

080-198-XXX

Game Port interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

080-199-XXX

Game Port interface test failed, cause unknown

1. See “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

086-000-XXX

No action

Mouse Port interface Test Passed

086-001-XXX

Mouse Port interface Presence

086-032-XXX

Mouse Port interface Device controller failure

086-035-XXX

Mouse Port interface Reset

086-040-XXX

Mouse Port interface IRQ failure

1. Mouse

2. System board

1. Mouse

2. System board

1. Mouse

2. System board

1. Run Setup

2. Mouse

3. System board

086-195-XXX

Mouse Port interface Test aborted by user

086-196-XXX

Mouse Port interface test halt, error threshold exceeded

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

70 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 086-197-XXX

Mouse Port interface test warning

1. Make sure the component that is called out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

086-198-XXX

Mouse Port interface test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

086-199-XXX

Mouse Port interface test failed, cause unknown

1. See “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

089-000-XXX

No action

Microprocessor Test Passed

089-XXX-XXX

Microprocessor failure

089-195-XXX

Microprocessor Test aborted by user

089-196-XXX

Microprocessor test halt, error threshold exceeded

089-197-XXX

Microprocessor test warning

1. Microprocessor(s)

2. System board

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

089-198-XXX

Microprocessor test aborted

1. Flash the system. See “Updating (flashing) the BIOS from a disc” on page 380

2. Go to “Undetermined problems” on page 80

Chapter 7. Symptom-to-FRU index 71

Diagnostic Error Code FRU/Action 089-199-XXX

Microprocessor test failed, cause unknown

1. See “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

170-000-XXX

No action

Voltage Sensor(s) Test Passed

170-0XX-XXX

Voltage Sensor(s) failure

170-195-XXX

Voltage Sensor(s) Test aborted by user

170-196-XXX

Voltage Sensor(s) test halt, error threshold exceeded

170-197-XXX

Voltage Sensor(s) test warning

1. Flash system

2. System board

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

170-198-XXX

Voltage Sensor(s) test aborted

1. If a component is called out, make sure it is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

170-199-XXX

Voltage Sensor(s) test failed, cause unknown

1. See “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

170-250-XXX 170-251-XXX

Voltage Sensor(s) Voltage limit error

170-254-XXX

Voltage Sensor(s) Voltage Regulator Module error

1. Power supply

2. System board

1. Voltage Regulator Module (VRM)

2. Microprocessor

3. System board

175-000-XXX

No action

Thermal Sensor(s) Test Passed

175-0XX-XXX

Thermal Sensor(s) failure

1. Flash system

2. System board

72 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 175-195-XXX

Thermal Sensor(s) Test aborted by user

175-196-XXX

Thermal Sensor(s) test halt, error threshold exceeded

175-197-XXX

Thermal Sensor(s) test warning

Information only

Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled. See Chapter 6, “Using the Setup Utility,” on page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

175-198-XXX

Thermal Sensor(s) test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Go to “Undetermined problems” on page 80

175-199-XXX

Thermal Sensor(s) test failed, cause unknown

1. See “Undetermined problems” on page 80

2. Flash the system and re-test. See “Updating (flashing) the BIOS from a disc” on page 380

3. Replace component under function test

175-250-XXX 175-251-XXX

Thermal Sensor(s) limit error

1. Check fans

2. Check Power supply voltages

3. Microprocessor

4. System board

185-000-XXX

No action

Asset Security Test Passed

185-XXX-XXX

Asset Security failure

185-278-XXX

Asset Security Chassis Intrusion

1. Flash system

2. System board

1. Assure Asset Security Enabled

2. C2 Cover Switch

3. System board

201-000-XXX

No action

System Memory Test Passed

201-XXX-XXX

System Memory error

1. Replace the memory module called out by the test

2. System board

202-000-XXX

No action

System Cache Test Passed

202-XXX-XXX

System Cache error

1. Cache, if removable

2. System board

3. Microprocessor

Chapter 7. Symptom-to-FRU index 73

Diagnostic Error Code FRU/Action 206-000-XXX

No action

Diskette Drive Test Passed

206-XXX-XXX

Diskette Drive error

1. Diskette Drive Cable

2. Check power supply voltages

3. Diskette drive

4. System board

215-000-XXX

No action

CD-ROM Drive Test Passed

215-XXX-XXX

CD-ROM Drive error

1. CD-ROM Drive Cable

2. Check power supply voltages

3. CD-ROM drive

4. System board

217-000-XXX

No action

Hard Disk Drive Test Passed

217-25X-XXX 217-26X-XXX

Hard Disk Drive (IDE) error

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Reseat the hard disk drive cable

4. Hard Disk drive (IDE)

5. System board

217-28X-XXX 217-29X-XXX

Hard Disk Drive (SCSI) error

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Reseat the hard disk drive cable

4. Hard Disk drive (SCSI)

5. SCSI adapter card

6. System board

220-000-XXX

No action

Hi-Capacity Cartridge Drive Test Passed

220-XXX-XXX

Hi-Capacity Cartridge Drive error

301-XXX-XXX

Keyboard error

1. Remove the Hi-Capacity Cartridge Drive and re-test the system

1. Keyboard

2. Check and test mouse

3. System board

301-000-XXX

No action

Keyboard Test Passed

302-000-XXX

No action

Mouse Test Passed

302-XXX-XXX

Mouse error

1. Mouse

2. Check and test Keyboard

3. System board

303-000-XXX

No action

Joystick Test Passed

303-XXX-XXX

Remove the Joystick and re-test the system

Joystick error

305-000-XXX

No action

Monitor DDC Test Passed

74 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 305-250-XXX

Monitor DDC self test failure

1. Run Setup to enable DDC

2. Cable

3. Monitor

4. Video card

5. System board

415-000-XXX

No action

Modem Test Passed

415-XXX-XXX

Remove the Modem and re-test the system

Modem error

Chapter 7. Symptom-to-FRU index 75

Beep symptoms

Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.

The following tables describes beep symptoms.

Beep Symptom FRU/Action 2 short beeps

CMOS setting error

Perform the following actions in order.

1. Start the Setup Utility program and press F10 to Save and exit. See Chapter 6, “Using the Setup Utility,” on page 49.

2. Start the Setup Utility program and press F7 to load defaults and then press F10 to Save and exit.

3. Perform a Boot-block recovery. See “Recovering from a POST/BIOS update failure” on page 380.

1 long and 2 short beeps

Monitor or video adapter card error

Perform the following actions in order.

1. Make sure the monitor is properly connected to the computer.

2. Replace the video adapter card (if present).

3. Replace the system board.

1 long and 3 short beeps

Keyboard error

Perform the following actions in order.

1. Make sure the keyboard is properly connected to the keyboard connector.

2. Replace the keyboard.

3. Replace the system board.

1 long and 9 short beeps BIOS ROM error Perform the following actions in order.

1. Start the Setup Utility program and press F7 to load defaults and then press F10 to Save and exit. See Chapter 6, “Using the Setup Utility,” on page 49.

2. Perform a Boot-block recovery. See “Recovering from a POST/BIOS update failure” on page 380.

3. Replace the system board.

Continuos long beeps

DRAM memory error

Perform the following actions in order.

1. Make sure the memory module(s) are properly seated in the connector(s).

2. Replace the memory module(s).

3. Replace the system board.

76 Hardware Maintenance Manual

POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations.

v Checks some basic system-board operations v Checks the memory operation v Starts the video operation v Verifies that the boot drive is working

the POST detects a problem, an error message appears on the screen. A single

If problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

POST Error Message Description/Action

CMOS battery failed The CMOS battery is no longer functional.

Replace the battery.

CMOS checksum error - defaults loaded Checksum of CMOS is incorrect.

The computer loads the default configuration settings. This error might indicate that CMOS has become corrupt due to a weak CMOS battery.

CPU at nnnn nnnn is the running speed of the

microprocessor. Press Esc to skip memory test Pressing Esc skips the full memory test HARD DISK INSTALL FAILURE Cannot find or initialize the hard disk drive

controller or the drive.

Make sure the hard disk drive is correctly

installed.

If no hard disk drives are installed, make

sure the hard disk drive selection in Setup is

set to NONE. Keyboard error or no keyboard present Cannot initialize the keyboard.

Make sure the keyboard is properly

connected to the computer and that no keys

are held pressed during POST.

To purposely configure the computer

without a keyboard, set the error halt

condition in Setup to HALT ON ALL, BUT

KEYBOARD. The BIOS then ignores the

missing keyboard during POST. Memory Test: This message displays during a full memory

test, counting down the memory areas being

tested. Memory test fail If POST detects an error during memory

testing, additional information appears. This

information gives specifics about the type

and location of the memory error.

Chapter 7. Symptom-to-FRU index 77

POST Error Message Description/Action

Press TAB to show POST screen Pressing the TAB key permits the user to

toggle between the default POST display screen and a custom POST display screen.

Error: Non-System disk or disk error Replace and press any key when ready

The BIOS was unable to find a suitable boot device.

Make sure the boot drive is properly connected to the computer.

Make sure you have bootable media.

78 Hardware Maintenance Manual

Miscellaneous error messages

Message/Symptom FRU/Action

Changing display colors Display/Monitor Computer will not power-off. See “Power

supply problems” on page 53.

1. Power Switch

2. System Board

3. Riser card, if installed

Computer will not RPL from server

1. Ensure that network is in startup sequence as first device or first device after diskette

2. Ensure that network adapter is enabled for RPL

3. Network adapter (Advise network administrator of new MAC address)

Computer will not perform a Wake on LAN (if applicable)

1. Check power supply and signal cable connections to network adapter

2. Ensure that the operating system settings are set to enable Wake on LAN

3. Ensure Wake on LAN feature is enabled in Setup/Configuration (see “Starting the Setup Utility program” on page 49)

4. Ensure network administrator is using correct MAC address

5. Ensure no interrupt or I/O address conflicts

6. Network adapter (advise network administrator of new MAC address)

Dead computer. See “Power supply problems” on page 53.

Diskette drive in-use light remains on or does not light when drive is active.

1. Power Supply

2. System Board

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Flashing cursor with an otherwise blank display.

1. System Board

2. Primary Hard Disk Drive

3. Hard Disk Drive Cable

Incorrect memory size during POST

1. Run the Memory tests

2. Memory Module

3. System Board

″Insert a Diskette″ icon appears with a known-good diagnostics diskette in the first

3.5-inch diskette drive.

1. System Board

2. Diskette Drive Cable

3. Network Adapter

Intensity or color varies from left to right of characters and color bars

1. Display

2. Video adapter (if present)

3. System Board

No power or fan not running

1. See “Power supply problems” on page

53.

Chapter 7. Symptom-to-FRU index 79

Message/Symptom FRU/Action

Non-system disk or disk error-type message with a known-good diagnostic diskette.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Other display symptoms not listed above (including blank or illegible display)

Power-on indicator or hard disk drive in-use light not on, but computer works correctly

Printer problems

1. Display

2. System Board

1. Power switch/LED assembly

2. System Board

1. Printer

2. System Board

Program loads from the hard disk with a known-good diagnostics diskette in the first

3.5-inch diskette drive

1. Run Setup and check Startup sequence.

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Power Supply

RPL computer cannot access programs from its own hard disk.

1. If network administrator is using LCCM Hybrid RPL, check startup sequence:

a. First device - network b. Second device - hard disk

Hard disk drive

RPL computer does not RPL from server

1. Check startup sequence

2. Check the network adapter LED status

Serial or parallel port device failure (system board port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

Serial or parallel port device failure (adapter port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

Some or all keys on the keyboard do not work

1. Keyboard

2. Keyboard Cable

3. System Board

Undetermined problems

If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave.

1. Power-off the computer.

2. Remove or disconnect the following components (if installed) one at a time. a. External devices (modem, printer, or mouse) b. Any adapters

80 Hardware Maintenance Manual

c. Memory modules d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive

Power-on the computer to re-test the system.

4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board.

Chapter 7. Symptom-to-FRU index 81

82 Hardware Maintenance Manual

Chapter 8. Replacing FRUs (Machine Types: 7515, 7523, 7569, 7611, 7706, 7717, 7719, 7749, and 7774.)

Important

Be sure to read and understand the Chapter 2, “Safety information,” on page 3 before replacing any FRU. These precautions and guidelines will help you work safely.

FRU replacements are to be done only by trained service technicians.

This chapter does not contain the install, remove or replace procedure for all FRUs. Only the major FRUs are documented.

Locating connectors on the front of your computer

Figure 1 shows the location of the connectors on the front of your computer.

Note: Not all computer models have the following connectors.

Figure 1. Front connector locations

1 USB connector 3 Microphone connector 2 Headphone connector 4 USB connector

84 Hardware Maintenance Manual

Locating connectors on the rear of your computer

Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.

Figure 2. Rear connector locations

1 Voltage-selection switch (some models) 9 Ethernet connector 2 Power cord connector 10 Microphone connector 3 Standard mouse connector 11 Audio line-out connector 4 Standard keyboard connector 12 Audio line-in connector 5 Serial port 13 PCI Express x16 graphics adapter card slot 6 Parallel port 14 PCI Express x1 adapter card slot 7 VGA monitor connector 15 PCI adapter card slots (2) 8 USB connectors (4) 16 Serial port (some models)

Chapter 8. Replacing FRUs - Tamdhu computers 85

Removing the computer cover

This section provides instructions on how to remove the computer cover.

Attention

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support

CAUTION:

Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.

To remove the computer cover:

1. Remove any media from the drives, shut down your operating system, and turn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect the cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer. See “Locating connectors on the front of your computer” on page 84 and “Locating connectors on the rear of your computer” on page 85.

4. Remove any locking devices, such as a cable lock that secures the computer cover.

5. If there are thumbscrews that secure the computer cover, remove them.

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6. Press the cover-release button on the side of the computer cover and slide the computer cover to the rear to remove.

Figure 3. Removing the computer cover

Chapter 8. Replacing FRUs - Tamdhu computers 87

Locating components

To remove the computer cover, see “Removing the computer cover” on page 86.

Figure 4 shows the location of the various components in your computer.

Figure 4. Component locations

1 Heat sink and fan assembly 6 PCI adapter card slot 2 Memory modules 7 PCI Express x1 adapter card slot 3 Battery 8 Cover presence (Intrusion) switch

(some models)

4 PCI Express x16 graphics adapter card slot 9 Rear fan assembly 5 PCI adapter card 10 Power supply assembly

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Locating parts on the system board

Figure 5 shows the location of the parts on the system board.

Figure 5. System board parts locations

1 Microprocessor 12 Front panel connector 2 Microprocessor fan connector 13 Front USB connectors (2) 3 Memory slots (2) 14 Serial (COM 2) connector 4 Thermal sensor connector 15 Front audio connector 5 Diskette drive connector 16 Internal speaker connector 6 24-pin power connector 17 PCI adapter card slots (2) 7 Battery 18 PCI Express x1 adapter card slot 8 Cover presence (Intrusion) switch

connector

9 SATA connectors (4) 20 System fan connector 10 Clear CMOS (Complementary

Metal Oxide Semiconductor)/Recovery jumper

11 Power fan connector

Removing and reinstalling the front bezel

This section provides instructions on how to remove and reinstall the front bezel.

To remove and reinstall the front bezel:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

19 PCI Express x16 graphics adapter card slot

21 4-pin power connector

Chapter 8. Replacing FRUs - Tamdhu computers 89

2. Release the three plastic tabs on the left side and pivot the front bezel outward to remove it.

Figure 6. Removing the front bezel

3. To reinstall the front bezel, align the plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into position on the left side.

4. To complete the installation, go to “Completing the FRU replacement” on page

120.

Installing or replacing a memory module

Attention

This section provides instructions on how to install or replace a memory module.

Your computer has two slots for installing or replacing DDR2 DIMMs (double data rate 2 dual inline memory modules) that provide up to a maximum of 4 GB system memory.

When installing or replacing a memory module, use the following guidelines: v Use 1.8 V, 240-pin, DDR2 DIMMs (double data rate 2 dual inline memory

modules).

v Use 512 MB, 1 GB, or 2 GB memory modules in any combination up to a

maximum of 4 GB.

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Note: Only DDR2 SDRAM DIMMs can be used.

To install or replace a memory module:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Remove any parts that might prevent access to the memory slots.

3. Locate the memory slots. See “Locating parts on the system board” on page 89.

4. Open the retaining clips.

Figure 7. Opening the retaining clips

If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown.

Figure 8. Removing the memory module

Chapter 8. Replacing FRUs - Tamdhu computers 91

5. Position the memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close.

Figure 9. Installing the memory module

What to do next:

v To work with another option, go to the appropriate section. v To complete the installation, go to “Completing the FRU replacement” on

page 120.

Installing or replacing an adapter card

Attention

This section provides instructions on how to install or replace an adapter card.

Your computer has four expansion slots. There are two standard adapter card slots, one PCI Express x1 adapter card slot, and one PCI Express x16 graphics adapter card slot.

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To install or replace an adapter card:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. At the rear of the computer, press the release button 1 to open the adapter

card latch 2 and remove the slot cover.

Figure 10. Opening the adapter card latch

3. Remove the adapter card from its static-protective package.

Chapter 8. Replacing FRUs - Tamdhu computers 93

4. Install the adapter card into the appropriate slot on the system board, see “Locating parts on the system board” on page 89. If you are replacing an adapter card, remove the old adapter card that is currently installed before installing the new one.

Notes:

a. The adapter card fits tightly into the card slot. If necessary, alternate moving

each side of the adapter card a small amount until it is removed from the adapter card slot.

b. If the adapter card is held in place by a retaining latch, press the adapter

card retaining latch 1 downwards to disengage the latch. Grasp the adapter card and then gently pull the adapter card out of the slot.

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Lenovo ThinkCentre 7706, ThinkCentre 7523, ThinkCentre 7560, ThinkCentre 7610, ThinkCentre 7569 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Chapter 1. About this manual

Important safety information

Important information about replacing the RoHS compliant FRUs

Chapter 2. Safety information

General safety

Electrical safety

Voltage-selection switch

Safety inspection guide

Handling electrostatic discharge-sensitive devices

Grounding requirements

Safety notices (multi-lingual translations)

Chapter 3. General information

Lenovo Care

Additional information resources

Specifications

For machine types: 7515, 7523, 7569, 7611, 7706, 7717, 7719, 7749, and 7774.

For machine types: 7522, 7560, 7610, 7705, 7715, 7718, 7721, 7773, and 7799.

For all machine types

Chapter 4. General checkout

Problem determination tips

Chapter 5. Diagnostics

Lenovo System Toolbox

PC-Doctor for Windows PE

Running diagnostics from the Rescue and Recovery workspace

PC-Doctor for DOS

Creating a diagnostic CD/DVD image

Running diagnostics from the disc

Navigating through the diagnostics programs

Running tests

Test results

Quick and Full erase - hard drive

Viewing the test log

Chapter 6. Using the Setup Utility

Starting the Setup Utility program

Viewing and changing settings

Using passwords

Password considerations

Power-On Password

Privileged Access Password

Setting, changing, and deleting a password

Enabling or disabling a device

Selecting a startup device

Selecting a temporary startup device

Selecting or changing the startup device sequence

Advanced settings

Exiting from the Setup Utility program

Chapter 7. Symptom-to-FRU index

Hard disk drive boot error

Power supply problems

Diagnostic error codes

Beep symptoms

POST error codes

Miscellaneous error messages

Undetermined problems

Chapter 8. Replacing FRUs (Machine Types: 7515, 7523, 7569, 7611, 7706, 7717, 7719, 7749, and 7774.)

Locating connectors on the front of your computer

Locating connectors on the rear of your computer

Removing the computer cover

Locating components

Locating parts on the system board

Removing and reinstalling the front bezel

Installing or replacing a memory module

Installing or replacing an adapter card