Lenovo ThinkBook Plus - 20TG004QMH User manual

User Guide

Lenovo ThinkBook Plus

Read this first

Before using this documentation and the product it supports, ensure that you read and understand the following:

• Appendix A “Important safety information” on page 29

• Safety and Warranty Guide

• Setup Guide

First Edition (March 2020)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.

Contents

About this guide . . . . . . . . . . . . . iii

Chapter 1. Meet your computer. . . . . 1

Top . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . 2

Base . . . . . . . . . . . . . . . . . . . . 3

Left . . . . . . . . . . . . . . . . . . . . 4

Right . . . . . . . . . . . . . . . . . . . . 5

Features and specifications . . . . . . . . . . . 6

Statement on USB transfer rate . . . . . . . . 7

Operating environment . . . . . . . . . . . 7

Chapter 2. Get started with your

computer . . . . . . . . . . . . . . . . . 9

Get started with Windows 10 . . . . . . . . . . 9

Windows account . . . . . . . . . . . . . 9

Windows desktop . . . . . . . . . . . . 10

Lenovo Vantage and Lenovo PC Manager . . . . 11

Connect to Wi-Fi networks . . . . . . . . . . 11

Forget a Wi-Fi network . . . . . . . . . . 12

Turn airplane mode on and off . . . . . . . 12

Interact with your computer . . . . . . . . . . 12

The E Ink touch screen . . . . . . . . . . 12

Lenovo Precision Pen. . . . . . . . . . . 12

Keyboard hotkeys . . . . . . . . . . . . 14

Chapter 3. Explore your computer . . 17

Manage power . . . . . . . . . . . . . . . 17

Check the battery status . . . . . . . . . 17

Charge the battery . . . . . . . . . . . . 17

Check the battery temperature . . . . . . . 17

Set power button behavior. . . . . . . . . 17

Change or create a power plan . . . . . . . 17

Set performance mode . . . . . . . . . . 18

Change settings in UEFI/BIOS setup utility . . . . 18

What is UEFI/BIOS setup utility . . . . . . . 18

Open the UEFI/BIOS setup utility . . . . . . 18

Change the startup sequence . . . . . . . 18

Change hotkey mode. . . . . . . . . . . 18

Enable or disable always-on . . . . . . . . 18

Set passwords in UEFI/BIOS setup utility . . . . . 19

Password types . . . . . . . . . . . . . 19

Set administrator password . . . . . . . . 19

Change or remove administrator password . . 19

Set user password . . . . . . . . . . . . 20

Enable power-on password . . . . . . . . 20

Set hard disk password . . . . . . . . . . 20

Change or remove hard disk password . . . . 21

Reset or restore Windows . . . . . . . . . . . 21

Windows 10 recovery options . . . . . . . 21

Windows System Restore . . . . . . . . . 21

Reset Windows . . . . . . . . . . . . . 22

Create a recovery drive . . . . . . . . . . 22

Use a recovery drive to restore or reset

Windows . . . . . . . . . . . . . . . 23

Chapter 4. Help and support . . . . . 25

Frequently asked questions . . . . . . . . . . 25

Self-help resources . . . . . . . . . . . . . 25

What is a CRU? . . . . . . . . . . . . . . . 26

CRUs for your product model . . . . . . . . . 26

Call Lenovo . . . . . . . . . . . . . . . . 27

Before you contact Lenovo . . . . . . . . 27

Lenovo Customer Support Center . . . . . . 27

Purchase additional services. . . . . . . . . . 28

Appendix A. Important safety

information . . . . . . . . . . . . . . . 29

Appendix B. Accessibility and

ergonomic information . . . . . . . . 41

Appendix C. Compliance

information . . . . . . . . . . . . . . . 45

Appendix D. Notices and

trademarks . . . . . . . . . . . . . . . 57

ii User Guide

About this guide

• This guide applies to Lenovo product model(s) listed below. Illustrations in this guide may look slightly

different from your product model.

Model name

Lenovo ThinkBook Plus 20TG

Machine type (MT)

• This guide may contain information about accessories, features, and software that are not available on all

models.

• This guide contains instructions that are based on the Windows 10 operating system. These instructions

are not applicable if you install and use other operating systems.

• Microsoft

makes periodic feature changes to the Windows® operating system through Windows Update. As a result, the operating system related instructions may become outdated. Refer to Microsoft resources for the latest information.

• The content of the guide is subject to change without notice. To obtain the latest version, go to

support.lenovo.com

https://

iv User Guide

Chapter 1. Meet your computer

Top

1. E Ink touch screen Take notes, sketch or read content. The screen supports touch function.

2. Fingerprint reader light

• Enroll your fingerprint

– Blinking (for two seconds) and then solid white: The fingerprint

reader is ready to enroll your fingerprint.

– Off: Fingerprint enrolling is successful.

• Sign-in with fingerprint

– Blinking white: The fingerprint reader is ready. – Blinking amber: The fingerprint scan has failed. – Off: The fingerprint scan is successful or the fingerprint reader is

not in use.

Front

1. Microphones

2. Camera Capture still and moving images for taking photos, recording videos,

3. Camera light If the light is on, the camera is in use.

4. Screen Display text, graphics, and videos.

5. Wireless antennas

6. Lenovo Precision Pen Write or draw on the E Ink touch screen.

Capture or record sound and voice.

and video chatting.

Send and receive radio waves for the built-in wireless LAN (local area network) and Bluetooth module.

Note: The antennas are not visible from the outside of the computer.

2 User Guide

Base

1. Keyboard Enter characters and interact with programs. Note: The keyboard also includes hotkeys and function keys for changing settings and performing tasks quickly.

2. Touchpad Perform finger touch and all the functions of a traditional mouse. Note: The touchpad also supports multi-touch function.

Chapter 1. Meet your computer 3

Left

1. Charging light

Indicate whether the computer is connected to ac power.

• Solid white: Connected to ac power; battery capacity 91%–100%

• Solid amber: Connected to ac power; battery capacity 1%–90%

• Off: Not connected to ac power

2. HDMI

connector

Connect to a compatible digital audio device or video monitor, such as an HDTV.

3. Power connector/USB-C

connector

• Charge your computer with the included power cord and USB-C power adapter.

• Charge USB-C compatible devices with an output voltage of 5 V and output current of 3 A.

• Transfer data at USB 3.2 speed, up to 10 Gbps.

• Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to

www.lenovo.com/accessories

https://

Note: When the battery power is below 10%, the connected USB-C accessories might not work correctly.

4. Combo audio jack Connect to headphones or headsets with a 3.5 mm (0.14 inch), 4-pole plug. Note: This jack does not support standalone external microphones. If you use headsets, choose one with a single plug.

5. Speaker

Produce sound.

4 User Guide

Right

1. Speaker

2. Power light

3. Power button/Fingerprint reader

4. USB (3.2 Gen 1) Type-A connector Connect a USB-compatible device, such as a USB keyboard, a USB

5. USB (3.2 Gen 1) Type-A connector (always-on)

Produce sound.

• On: The computer is turned on.

• Off: The computer is turned off or in hibernation mode.

• Blinking: The computer is in sleep mode.

• Press the button to turn on the computer or put the computer into sleep mode.

• Enroll and read your fingerprint for user authentication.

mouse, a USB storage device, or a USB printer.

The always-on connector can charge external devices when the computer is turned off, in sleep or hibernation mode. The always-on function can be turned on or off in the UEFI/BIOS setup utility. Note: If Lenovo Vantage is pre-installed on your computer, you can also set always-on function from within that software.

Chapter 1. Meet your computer 5

Features and specifications

Dimensions

ac power adapter

Battery pack

Microprocessor

Memory

Storage device

Screen

E Ink touch screen

• Width: 308.36 mm (12.14 inches)

• Depth: 217.2 mm (8.55 inches)

• Thickness: 17.4 mm (0.69 inches)

• Input: 100 V ac–240 V ac, 50 Hz–60 Hz

• Output: 20 V dc, 3.25 A

• Power: 65 W

• Capacity: 45 Wh

• Number of cells: 4

To view the microprocessor information of your computer, right-click the Start button and then select System.

• Type: Double data rate 4 (DDR4)

• Number of slots: 1

• Type: M.2 solid-state drive

• Bus: PCI Express

• Size: 337.82 mm (13.3 inches)

• Display resolution: 1920 × 1080 pixels

• Size: 274.32 mm (10.8 inches)

• Display resolution: 1920 × 1080 pixels (16 Gray Level)

Keyboard

Connectors and slots

Security features

Wireless features

* for selected models

• Function keys

• Hotkeys

• Keyboard backlight*

• Combo audio jack

• USB 3.2 Type-A connector × 2 (one connector with Always-On function)

• One USB-C connector (support power connector function)

• HDMI connector

• Fingerprint reader

• UEFI/BIOS passwords

– Administrator password – User password – Master hard disk password – User hard disk password

• Bluetooth

• Wireless LAN

User Guide

Note: The battery capacity is the typical or average capacity as measured in a specific test environment. Capacities measured in other environments may differ but are no lower than the rated capacity (see product label).

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

USB device Data rate (Gbit/s)

3.2 Gen 1

3.2 Gen 2

3.2 Gen 2 × 2

Operating environment

Maximum altitude (without pressurization)

3048 m (10 000 ft)

Temperature

• At altitudes up to 2438 m (8000 ft)

– Operating: 5°C to 35°C (41°F to 95°F) – Storage: 5°C to 43°C (41°F to 109°F)

• At altitudes above 2438 m (8000 ft)

– Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)

Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).

Relative humidity

• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)

• Storage: 5% to 95% at wet-bulb temperature 27°C (81°F)

Chapter 1. Meet your computer 7

8 User Guide

Chapter 2. Get started with your computer

Get started with Windows 10

Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information.

Windows account

You must create at least one account to use the Windows operating system. It can be either a local account or a Microsoft account.

Local accounts

A local account is created on a particular Windows-enabled device and it can only be used on that device. It is recommended that you set a password for each local account to prevent unauthorized access to the device.

Microsoft accounts

A Microsoft account is a user account that you use to sign in to Microsoft software and services. If you use Microsoft services like OneDrive, Outlook.com, Xbox Live, Office 365, and Skype, you might already have one. If you don't have it, you can create one for free.

There are two main benefits of using a Microsoft account:

• Sign in only once. If you use a Microsoft account to sign in to Windows 10, you don’t need to sign in again to use OneDrive, Skype, Outlook.com, and other Microsoft services.

• Settings can be synced. If you use your Microsoft account to sign in to multiple Windows-enabled devices, certain Windows settings can be synced among the devices.

Switch between a local and a Microsoft account

If you are using a local account to sign in to Windows 10, you can switch to use a Microsoft account instead.

Step 1. Open the Start menu and select Settings ➙ Accounts. Step 2. Select Sign in with a Microsoft account instead. Step 3. If you already have a Microsoft account, enter the account name and password to sign in.

Otherwise, select Create one to create a new Microsoft account.

Note: The device must have Internet access the first time you use a Microsoft account on that device.

If you want to switch back to use a local account, open the Start menu and select Settings ➙ Accounts ➙

Add additional user accounts

Your user account must be of the “Administrator” type to add additional user accounts to Windows.

Add additional user accounts if you need to share your computer with family members or other users.

Step 1. Open the Start menu and select Settings ➙ Accounts ➙ Family & other users. Step 2. Select Add someone else to this PC.

Note: To add family members, you need to sign in with a Microsoft account.

Step 3. Set the user name and password for the user account.

Enroll your fingerprint

If your computer includes a fingerprint reader, you can enroll your fingerprint for Windows sign-in.

Step 1. Open the Start menu and select Settings ➙ Accounts ➙ Sign-in options.

Note: If you are using a local account, the account must be password protected. Otherwise, you

cannot enroll fingerprints. Step 2. Select Windows Hello Fingerprint ➙ Set up ➙ Get started. Step 3. Follow on-screen instructions to complete the enrollment. Create a PIN when prompted, in case

your fingerprint cannot be recognized at Windows sign-in.

Note: You can enroll more than one fingerprint.

Windows desktop

1. Account

2. Documents

3. Pictures

4. Settings

5. Power

6. Start button

7. Windows Search

10 User Guide

Change account settings, lock the computer, or sign out of the current account.

Open the Documents folder, a default folder to save your received files.

Open the Pictures folder, a default folder to save your received pictures.

Open Settings.

Shut down, restart, or put the computer into sleep mode.

Open the Start menu.

Enter what you are looking for in the search box and get search results from your computer and the Web.

8. Task View

9. Windows notification area

Display all opened apps and switch between them.

Display notifications and status of some features.

10. Battery status icon

11. Network icon

12. Action center

Display power status and change battery or power settings.

Connect to an available wireless network and display the network status.

Display the latest notifications from apps and provide quick access to some features.

Open the Start menu

• Click the Start button.

• Press the Windows logo key on the keyboard.

Open Control Panel

• Open the Start menu and select Windows System ➙ Control Panel.

• Use Windows Search.

Open an app

• Open the Start menu and select the app you want to open.

• Use Windows Search.

Lenovo Vantage and Lenovo PC Manager

Lenovo Vantage and Lenovo PC Manager is software developed by Lenovo. Using the software, you can:

• View product information

• View warranty and support information

• Run hardware scan and diagnose problems

• Change hardware settings

• Update Windows, drivers, and UEFI/BIOS

Lenovo Vantage or PC Manager may be pre-installed on your computer. To open it, enter the software name in Windows Search and select the matched result.

Note: If Lenovo Vantage is not pre-installed, you can download it from Microsoft Store.

Connect to Wi-Fi networks

If your computer includes a wireless adapter, you can connect your computer to Wi-Fi networks.

Step 1. Click the network icon in the Windows notification area. A list of nearby networks is displayed.

Note: If no network is displayed, check to ensure that the airplane mode is not turned on.

Step 2. Select a network and click Connect. Provide security key if prompted.

Note: The network key is usually managed by the network administrator.

Chapter 2. Get started with your computer 11

Forget a Wi-Fi network

Windows saves a list of Wi-Fi networks you have connected to, along with their passwords and other settings. By doing this, your computer is automatically connected when it is in the range of a previously connected network. However, if the network password has been changed, you need to forget the network in order to enter a new password.

Step 1. Select Start ➙ Settings ➙ Network & Internet ➙ Wi-Fi. Step 2. Click Manage known networks. Step 3. Click the network name and click Forget.

Turn airplane mode on and off

Airplane mode is a convenient setting to turn all wireless communications of your computer on and off. You may need to turn it on when boarding an airplane.

Step 1. Click the action center icon in the Windows notification area. Step 2. Click the Airplane mode icon to turn it on or off.

Note: Click Expand if you cannot find the airplane mode icon.

Interact with your computer

The E Ink touch screen

The lower right corner of the E Ink touch screen homepage has three function icons. Tap the icons to quickly enter the corresponding functions.

E Ink Note

E Ink Reader

E Ink touch screen setting

To learn more about using the E Ink touch screen, go to https://support.lenovo.com/solutions/thinkbook_

plusvideo

to watch the instructional video.

Select the E Ink Note icon to enter E Ink Note. Note: Your E Ink notes are auto-saved as you write so that you can keep focused on your work.

Select the E Ink Reader icon to enter the E Ink Reader. The E Ink Reader supports TXT, Mobi, PDF and Epub files.

Open the E Ink touch screen setting.

Writing method

Select / on the E Ink Note toolbar to switch between using touch and the Lenovo Precision Pen to write or draw.

Touch and Lenovo Precision Pen options cannot be simultaneously used to write or draw.

Lenovo Precision Pen

The Lenovo Precision Pen has a magnet allowing it to attach to the designated area of your device for ease and portability.

With the Lenovo Precision Pen and the E Ink Note application, you can create notes on the E Ink touch screen and enjoy a natural writing experience.

User Guide

1. Bluetooth button

2. Pen status light

1. On the Windows desktop, select

➙ ➙ Devices ➙ Bluetooth and other

devices ➙ Add Bluetooth or other devices ➙ Bluetooth.

2. Press and hold the Bluetooth button for at least 3 seconds until the LED indicator blinks white.

3. On your device, select Lenovo Precision Pen and start pairing.

Note: After connecting with Bluetooth, you can view or change functions of the Bluetooth button according to your preferences: On the Windows desktop, select

➙ ➙ Devices ➙ Pen and Windows Ink.

• Blinking slow white: Bluetooth is in the process of pairing.

• Blinking fast white: Bluetooth has been paired.

• Blinking slow amber: The battery is low.

3. Upper side button

• E Ink Note mode: Hold down the upper side button and drawing a circle around content will display the operation pop-up menu for the selected content.

• E Ink Reader mode: Hold down the upper side button to highlight the selected content. The function of the button depends on the software version. Some versions may not have the highlight function.

4. Lower side button Hold down the lower side button and move the tip over the area you want to erase.

5. Tip Write or draw on the E Ink touch screen.

Chapter 2. Get started with your computer 13

Install pen battery

Notes:

• AAAA alkaline battery may not be included in some countries and regions. Please purchase separately.

• Please handle the Lenovo Precision Pen with care. The pen contains sensitive electronic components including a battery. Dropping it may cause damage.

Keyboard hotkeys

Some keys on the keyboard are printed with icons. These keys are called hotkeys and can be pressed alone or in combination with the Fn key to open certain apps or change certain settings quickly. The functions of the hotkeys are symbolized by the icons printed on them.

Hotkey Function

Mute/Unmute sound.

Decrease/Increase system volume.

Mute/Unmute the microphone.

Reload Web pages or refresh the screen.

Enable/Disable the touchpad.

Turn airplane mode on and off.

Enable/Disable the integrated camera.

Lock the screen.

Switch display devices.

Increase/Decrease screen brightness.

Answer Skype for Business Note: Supported on select versions of Skype for Business.

calls.

14 User Guide

Hang up Skype for Business calls. Note: Supported on select versions of Skype for Business.

Turn on/off or adjust the brightness of the keyboard backlight.

Note: This hotkey must be used with the Fn key.

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Lenovo ThinkBook Plus - 20TG004QMH User manual

Specifications and Main Features

Frequently Asked Questions

User Manual