Lenovo Systems Solution for SAP HANA™
appliance
Quick Start Guide
Note
Before using this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your
solution, which can be found at:
http://datacentersupport.lenovo.com/warrantylookup
The most recent version of this document is available at https://support.lenovo.com/us/en/docs/
UM921340
.
Sixth Edition (March 2021)
© Copyright Lenovo 2021.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.
Contents
Chapter 1. Introduction . . . . . . . . . 1
License information . . . . . . . . . . . . . . 1
Documentation and related information . . . . . . 1
Notices and statements in this document. . . . . . 1
Chapter 2. Overview. . . . . . . . . . . 3
Benefits of the Lenovo Solutions for SAP HANA . . . 3
Workload Optimized Solution for SAP HANA . . . . 5
Chapter 3. Requirements . . . . . . . . 7
Network requirements . . . . . . . . . . . . . 7
Information requirements . . . . . . . . . . . . 8
Chapter 4. Configuring the server
and installing SAP HANA. . . . . . . . 11
Accessing the system . . . . . . . . . . . . 11
Chapter 5. Software entitlement . . . 13
Red Hat Enterprise Linux for SAP HANA . . . . . 13
SUSE Linux Enterprise Server for SAP
Applications . . . . . . . . . . . . . . . . 13
IBM Spectrum Scale™ (IBM General Parallel File
System™ (GPFS)) . . . . . . . . . . . . . . 13
SAP HANA appliance . . . . . . . . . . . . 17
XFS . . . . . . . . . . . . . . . . . . . 17
Upgrading GPFS . . . . . . . . . . . . . . 20
Chapter 7. Hardware and software
add-ons . . . . . . . . . . . . . . . . 21
Upgrade from SAP HANA System on Lenovo
ThinkSystem . . . . . . . . . . . . . . . . 21
Supported hardware options. . . . . . . . . . 21
Additional software add-ons . . . . . . . . . . 21
Antivirus . . . . . . . . . . . . . . . . 22
Other . . . . . . . . . . . . . . . . . 22
Chapter 8. Recovering from a
hardware failure . . . . . . . . . . . . 23
Appendix A. Getting help and
technical assistance . . . . . . . . . . 25
Appendix B. Notices. . . . . . . . . . 29
Trademarks . . . . . . . . . . . . . . . . 30
Important notes. . . . . . . . . . . . . . . 30
Particulate contamination . . . . . . . . . . . 31
Telecommunication regulatory statement. . . . . 32
Electronic emission notices . . . . . . . . . . 32
Taiwan BSMI RoHS declaration. . . . . . . 33
Taiwan import and export contact information . . . 33
Chapter 6. Software updates . . . . . 19
Upgrading Operating Systems . . . . . . . . . 20
Index . . . . . . . . . . . . . . . . . . 35
© Copyright Lenovo 2021 i
ii Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Chapter 1. Introduction
The Lenovo Systems Solution for SAP HANA appliance is a hardware and software solution that integrates
the SAP HANA database with Lenovo ThinkSystem SR950, SR650 and SR860 V2 enterprise servers. This
solution is optimally configured as an optimized system solution for use in your corporate SAP application
environment.
Delivered as an optimized system solution based on Lenovo ThinkSystem enterprise servers, SAP HANA
includes the following features:
• High-performance SAP HANA database and a powerful data calculation engine
• Real-time replication service to access and replicate data from SAP enterprise resource planning (ERP)
• Data repository to retain views of business information
• Highly tuned integration with SAP BusinessObjects Business Intelligence (BI) solutions for insight and
analytics
• SQL and MDX interfaces for third-party application access
• Unified information-modeling design environment
• Data services to provide access to virtually any SAP and non-SAP data source
Note: Throughout this document, SAP HANA appliance is referred to as SAP HANA.
License information
This computer system is delivered with the SAP HANA appliance Platform Edition. You are not licensed to
use this copy of the SAP software contained in the hardware system until you have purchased or licensed
the use of the SAP software from SAP or its authorized distributors. Use of the SAP software is subject to the
applicable SAP end-user license agreement. Your purchase of the Lenovo hardware system does not include
a license to use the SAP software or to any other SAP software. SAP is under no obligation to license the
included SAP software to you. Contact your responsible SAP representative to obtain the applicable license
rights to use the SAP software.
Documentation and related information
In addition to this Quick Start Guide, the following resources are available on the web:
• ServerProven program for compatibility information of Servers and selected products
You can obtain compatibility information about Lenovo ThinkSystem from
serverproven/
• Lenovo Systems and servers documentation and technical support
Go to
http://support.lenovo.com to locate the most recent versions of all Lenovo ThinkSystem
documentation, and also obtain support for Lenovo hardware and systems-management software.
• SAP HANA appliance support and information
General information about SAP HANA is available on the Help portal for SAP HANA Platform website at
http://help.sap.com/hana.
.
http://www.lenovo.com/us/en/
Notices and statements in this document
The following notices and statements are used in this document:
© Copyright Lenovo 2021 1
• Note: These notices provide important tips, guidance, or advice.
• Important: These notices provide information or advice that might help you avoid inconvenient or
problem situations.
• Attention: These notices indicate potential damage to programs, devices, or data. An attention notice is
placed just before the instruction or situation in which damage might occur.
• Caution: These statements indicate situations that can be potentially hazardous to you. A caution
statement is placed just before the description of a potentially hazardous procedure step or situation.
• Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you.
A danger statement is placed just before the description of a potentially lethal or extremely hazardous
procedure step or situation.
2
Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Chapter 2. Overview
This section provides a technical overview of the Systems solutions for SAP HANA.
Benefits of the Lenovo Solutions for SAP HANA
Lenovo Systems Solution for SAP HANA on Lenovo ThinkSystem enterprise servers offers the following
features and technologies.
Leading performance
Lenovo ThinkSystem enterprise servers offer extreme memory and performance scalability. With improved
hardware economics and new technology offerings, Lenovo is helping SAP realize a real-time enterprise with
in-memory business applications. Lenovo enterprise servers deliver a long history of leading SAP benchmark
performance.
Future-proof scalability
Based on scalable Lenovo ThinkSystem technology, SAP HANA on Lenovo ThinkSystem enterprise servers
offers a solution that meet the need to analyze growing amounts of transactional data and deliver significant
gains in both performance and scalability in a single, flexible appliance.
Lenovo ThinkSystem enterprise servers feature Intel Xeon Processor Scalable Family. These
microprocessors deliver performance that is ideal for your most data-demanding SAP HANA workloads and
offer improved scalability along with increased memory and I/O capacity, which is critical for SAP HANA.
Advanced reliability and security features work to maintain data integrity, accelerate encrypted transactions,
and maximize the availability of SAP HANA applications. In addition, Machine Check Architecture Recovery,
a reliability, availability, and serviceability (RAS) feature built into Intel Xeon Processor Scalable Family,
enables the hardware platform to generate machine check exceptions. In many cases, these notifications
enable the system to take corrective actions that enable uninterrupted SAP HANA application operations
when an outage would otherwise occur.
The powerful and reliable Intel Xeon Processor Scalable Family allow for extreme scaling to running
demanding workloads such as SAP HANA.
High-performance SAP HANA database
SAP HANA allows companies to make smarter business decisions supported by increased visibility into large
volumes of operational data, and react faster to business events through real-time analysis and reporting of
operational data. The ability to quickly analyze vast amounts of business information with no impact on
transactional performance includes the following benefits:
• Optimized in-memory persistence of operational data with zero latency
• Readily available information for real-time, ad hoc analysis and reporting
• Integrated data modeling studio for design of in-memory analytic and reporting scenarios on operational
systems
• Native access to SAP enterprise resource planning (ERP) data without traditional extract, transform, and
load processes
Real-time replication
With real-time replication service to access and replicate data from SAP ERP, you can offload analytical
reporting, minimizing the load on the transactional system.
© Copyright Lenovo 2021 3
Rapid deployment
SAP HANA helps organizations streamline the IT network environment without compromising power and
functionality plus, it is simple to deploy and does not disrupt existing network services. Highlights include
SAP HANA has the following features:
• Significant rationalization of existing SAP ERP landscapes to help lower total cost of ownership (TCO)
• Optimization as a ready to deploy software and system solution
• In-memory computing that provides primary persistence model for the enterprise data warehouse
• Side-by-side deployment with existing SAP transactional and SAP business warehouse systems for
analytic data mart scenarios
IBM General Parallel File System (GPFS)
Note: IBM General Parallel File System (GPFS) is renamed to IBM Spectrum Scale. For brevity and
consistency, in this documentation IBM General Parallel File System (GPFS) and IBM Spectrum Scale are
often referred to as IBM GPFS.
Rapid increase in the amount of data, and the number of transactions and digitally-aware devices are
straining IT infrastructure and operations, while storage costs and user expectations are increasing. IBM
General Parallel File System (GPFS), with its high-performance enterprise file management, can help move
beyond simply adding storage to optimizing data management for SAP HANA. High-performance enterprise
file management using IBM GPFS provides the following benefits to SAP HANA applications:
• Performance to satisfy the most demanding SAP HANA applications
• Seamless capacity expansion to handle the rapid growth of SAP HANA information
• High reliability and availability through storage replication to help eliminate production outages and
provide disruption-free maintenance and capacity upgrades
Seamless capacity and performance scaling help your company foster innovation by simplifying your
environment and streamlining data workflows for increased efficiency.
Stand-alone configuration with XFS
The XFS filesystem can be used instead of IBM GPFS when deploying stand-alone HANA systems.
High availability (HA) can be achieved by using SAP HANA System Replication. The Lenovo Solution for SAP
HANA is certified for all stand-alone hardware configurations and meets the same performance requirements
as configurations with GPFS.
The hardware configurations for XFS and GPFS do not differ. A later change from XFS to GPFS and vice
versa is possible and requires a reinstallation of the appliance. The purchase of additional licenses may be
required.
Automated system deployment for SAP HANA
The Lenovo Systems Solution for SAP HANA comes with a highly automated system installer. The system
configuration is created in beforehand. Afterwards operating system installation, RAID configuration, network
configuration, driver installation, HANA configuration and installation are executed without further user
interaction.
Phases:
• Configuration via LASSI TUI - a text user interface configuration tool which will generate a configuration
file for the unattended deployment
• Automated installation via Lenovo Automated Software Solution Installer (LASSI)
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Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Workload Optimized Solution for SAP HANA
Workload Optimized Solution for SAP HANA is optimally designed and certified by SAP.
Note: Throughout this document, Workload Optimized Solution for SAP HANA is referred to as the server.
These servers are delivered with key software components to help speed delivery and deployment of SAP
HANA.
Lenovo ThinkSystem Technology
Lenovo ThinkSystem SR950 servers can be configured with:
• 2 processors and 192GB - 3TB memory
• or 4 processors and 384GB - 6TB memory
• or 8 processors and 768GB - 12TB memory
Note: Starting with ThinkSystem SR950 Gen2, mixed installation of DDR4 and PMEM modules is supported.
Lenovo ThinkSystem SR650 servers can be configured with:
• 2 processors and 192GB - 3TB memory
Lenovo ThinkSystem SR860 V2 servers can be configured with:
• 2 processors and 192GB - 3TB memory
• or 4 processors and 384GB - 6TB memory
Note: Starting with ThinkSystem SR860 V2, mixed installation of DDR4 and PMEM modules is supported.
The Workload Optimized Solution for SAP HANA comes with the proper storage configuration in order to
ensure that the performance requirements for the data and the log volumes are met. The quotas are set to
prevent the LOG and SHARE volumes consuming more than the equivalent of the memory capacity in order
not to reduce the available storage capacity for the DATA volumes. The size of the LOG has to be monitored
according to SAP HANA guidelines and the logs have to be released regularly to avoid a hang situation
caused by a filled-up LOG volume.
The software components come preconfigured in form of an installation image with IBM GPFS and SAP
HANA included.
Chapter 2. Overview 5
6 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Chapter 3. Requirements
This section provides requirements of the Lenovo Systems Solution for SAP HANA. You must configure the
XClarity Controller (XCC) for the server and the corresponding network modules in your network based on
the requirement from SAP. To perform the initial server configuration and installation, there are both network
and information requirements that you must obtain from your IT administrator.
The Workload Optimized Solution for SAP HANA requires the following networks (minimum requirements):
• SAP Business Suite access to customer network
• SAP HANA internal communications (hananode)
• Internal GPFS communications (gpfsnode)
• Lenovo server management via XClarity Controller (XCC)
Notes:
• In a single node installation, the internal networks are connected to the server. No connection to any
external infrastructure.
• In a cluster installation, the internal networks are connected to the internal 10 Gigabit Network Switch
which is part of the Lenovo Systems Solution for SAP HANA.
Network requirements
Single Node Configuration
The server provides the following connectivity options in the standard configuration:
• A 100 Mb or 1 Gb network connection using XCC interface
• Four to six 1GbE ports
• Four 25GbE or 10GbE SFP+ ports
Other configuration may be available upon request.
In the single node configuration, depending on your network environment, the 1GbE, 25GbE or 10GbE SFP+
port may be used for connecting the server to your network. Any two NIC ports may be used for the
connections to your network. Thus, two single, non-bonded ports must be assigned to the internal HANA
and GPFS communications and must not be connected to your network.
Clustered Configuration
The server provides the same connectivity options in the standard configuration. Other configuration may be
available upon request.
• Non-HA configuration: Each server uses two of the four 25GbE or 10GbE SFP+ ports for the internal
HANA and GPFS communications. Thus, two 25GbE or 10GbE SFP+ ports and four to six 1GbE ports are
available for the integration into your network environment.
• HA configuration: Each server uses all 25GbE or 10GbE SFP+ ports for creating the internal networks
regarding HANA and GPFS communications. Thus, four to six 1GbE ports are available for connecting the
server to your network. The integration of the appliance servers into your network can either be done
through 1 Gigabit Ethernet switch delivered by Lenovo as part of the solution (e.g. the Lenovo G8052 1
Gigabit RackSwitch) or by connecting the servers to other switches provided by you.
© Copyright Lenovo 2021 7
Note: If a 10 Gb uplink is needed or the redundant connections are required for higher availability, additional
10 Gb Emulex adapters can be installed into the server. Contact your sales representative for more
information.
The following illustration shows a possible network configuration for the clustered configuration.
Note: The "Customer Switch Choice" labeled switches are either 1 Gigabit Ethernet adapter, 25GbE or
10GbE SFP+ switches provided by you or Lenovo. Make the switch uplink redundant when possible.
Network Time Protocol (NTP)
• Clustered Configuration: NTP is mandatory and must be configured during the installation. All nodes
have to run in the same time zone.
• Single Node Configuration: NTP is highly recommended.
Information requirements
Before you configure the server and install SAP HANA, gather the following network information from your
network administrator.
Table 1. Server network information
Server ID
Server 1 Customer network
Network description
GPFS (Private network) 192.168.x.0/24 192.168.1.101
HANA (Private network) 192.168.y.0/24 192.168.2.101
XCC remote management
IP address Host name
(default)
(default)
gpfsnode01 (mandatory)
hananode01 (mandatory)
8 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Table 1. Server network information (continued)
Server ID
Network description
IP address Host name
Server 2 Customer network
GPFS (Private network) 192.168.x.0/24 192.168.1.102
gpfsnode02 (mandatory)
(default)
HANA (Private network) 192.168.y.0/24 192.168.2.102
hananode02 (mandatory)
(default)
XCC remote management
. . .
Server NN Customer network
GPFS (Private network) 192.168.x.0/24 192.168.1.1nn
gpfsnodenn (mandatory)
(default)
HANA (Private network) 192.168.y.0/24 192.168.2.1nn
hananodenn (mandatory)
(default)
XCC remote management
You may use the following tables to record the DNS and gateway information for your network.
Table 2. Default network information
Default IPv4 Network Prefix Default Netmask
Default Gateway
Table 3. SAP HANA appliance routes information
Application
Host Network Netmask
Gateway
note
Table
Interface
Labels
SAP Business Suite
customer network
SAP HANA private network
GPFS private network
Lenovo XClarity Controller
192.168.x.y 255.255.255.0 None
192.168.x.y 255.255.255.0 None
i
Table note:
1. If the network is not accessible using the default gateway in Table 2 “Default network information” on page 9.
Table 4. Network DNS information
Domain
Primary DNS Secondary DNS
Table 5. Server name information
NTP Server Name Server Name
Chapter 3. Requirements 9
Table 6. Network account information
Account Information Value
System administrator password
SAP HANA SID
SAP HANA instance number
SAP HANA master password
Important: Make sure not to misplace the information provided with the system.
• SLES for SAP as operating system:
– SUSE Linux Enterprise Server for SAP Applications media kit (DVD)
– SUSE Linux Enterprise Server for SAP Applications license key
• RHEL as operating system:
– Red Hat Enterprise Linux media kit (DVD)
– Red Hat Enterprise Linux license key
• Confirmation of Software Order Placement and Acknowledgement, and additional paperwork enclosed
This material will be required by the Lenovo approved service technician to complete the installation and
configuration of your system.
10
Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Chapter 4. Configuring the server and installing SAP HANA
The system configuration is to be performed by an Lenovo educated service technician who is familiar with
the required steps. Provide the required information upfront to avoid any delay with the deployment of the
server (see Chapter 3 “Requirements” on page 7).
Attention: Installation and configuration through Lenovo approved service technicians is mandatory. If you
try to install or configure the system by yourself or by a non-approved technician, the system might get
damaged and you would run out of support.
Accessing the system
This section describes how to remotely access the system using the XClarity Controller (XCC) web interface.
Note: Before you turn on the server for the first time, connect the server to a KVM (keyboard, video, monitor)
console for initial remote access configuration.
Obtaining or changing the IP address for the web interface access
To access the web interface and use the remote presence feature, you need the IP address for the XCC. You
can obtain the XCC IP address through the Setup utility. To locate the IP address, complete the following
steps:
1. Turn on the server.
2. When the prompt <F1> Setup is displayed, press F1. If you have set both a power-on password and an
administrator password, you must type the administrator password to access the full Setup utility menu.
3. In the XClarity Provisioning Manager main menu select UEFI Setup>BMC Settings >Network Settings.
4. Find the IP address and write it down.
5. Exit from the Setup utility.
Logging on to the web interface
To log on to the web interface to use the remote presence functions, complete the following steps:
1. Open a web browser on a computer that connects to the server and in the Address or URL field, type
the IP address or host name of the XCC to which you want to connect.
Notes:
a. If you are logging on to the XCC for the first time after installation, the XCC defaults to DHCP. If a
DHCP host is not available, the XCC uses the default static IP address 192.168.70.125.
b. You can set the DHCP-assigned IP address or the static IP address using the Setup utility on the
server (see the documentation that comes with your server for detailed information).
2. On the Login page, type the user name and password. If you are using the XCC for the first time, you can
obtain the user name and password from your system administrator. All login attempts are documented
in the system-event log. A welcome page opens in the browser.
Note: The XCC is set initially with a user name of USERID and password of PASSW0RD (passw0rd with
a zero, not the letter O). You have read/write access. For enhanced security, change this default
password during the initial configuration.
3. Click Continue to start the session. The browser opens the System Status page, which displays the
server status and the server health summary.
© Copyright Lenovo 2021 11
12 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Chapter 5. Software entitlement
The Workload Optimized Solution for SAP HANA comes with SUSE Linux Enterprise Server for SAP
Applications, and the IBM GPFS, and the SAP HANA appliance. All software applications must be installed
by a certified SAP HANA installer. To receive support, these products have to be registered with the
respective suppliers as described in this section.
If you encounter problems on your SAP HANA system, access the SAP Online Service System (SAP OSS)
website to create a service request ticket using BC-HAN as the problem component at
service.sap.com
and hardware issues.
. Lenovo support works closely with SAP and is dedicated to supporting SAP HANA software
Red Hat Enterprise Linux for SAP HANA
The Workload Optimized Solution for SAP HANA includes the activation credentials with the unique product
registration number that will be needed to access maintenance and support from Red Hat. After the product
is registered, you can obtain the latest code updates for Red Hat Enterprise Linux from the Red Hat website
at
http://www.redhat.com/products/enterprise-linux/server/ and receive support from Red Hat directly.
SUSE Linux Enterprise Server for SAP Applications
The Workload Optimized Solution for SAP HANA includes an activation card with the unique product
registration number that will be needed to access maintenance and support from SUSE. After the product is
registered, you can obtain the latest code updates for SUSE Linux Enterprise Server from the SUSE website
http://www.suse.com/products/sles-for-sap/ and receive support from SUSE directly.
at
https://
IBM Spectrum Scale™ (IBM General Parallel File System™ (GPFS))
Note: IBM Spectrum Scale™ is formerly known as IBM General Parallel File System™ (GPFS)
The new Workload Optimized Solution for SAP HANA contain the IBM Spectrum Scale™ Data Access
Edition. IBM Spectrum Scale™ per-capacity licenses are required for the scale-out configurations. Contact
your sales representative or business partner to know what components and licenses are required with such
configurations.
Questions regarding Entitlement:
• For solutions purchased from IBM (prior to October 2014), IBM GPFS/Spectrum Scale entitlement is
handled through IBM Passport Advantage.
• For solutions purchased from Lenovo (post October 2014), IBM GPFS/Spectrum Scale entitlement is
being converted from IBM Passport Advantage to LenovoESD.
– AG, EMEA, and China conversion is complete. Customers in these locations were sent an e-mail from
the Lenovo entitlement system informing them of the change and location of entitlement lookup.
– AP and LA conversion is expected to complete January 2017. Customers in these locations will be sent
an e-mail from the Lenovo system informing them of the change and location of entitlement lookup.
Continue using IBM Passport Advantage until the conversion is complete.
– Customers can verify their Lenovo ESD entitlement using their Lenovo ID at:
account.lenovo.com/us/en/signin?source=commercial&returnurl=https://commercial.lenovo.com/us/en/
esd/mysoftware
https://
For help with LenovoESD entitlement problems:
© Copyright Lenovo 2021 13
• Incorrect contact e-mail
• Request a copy of ePOE or Lenovo ESD Welcome letter
• Entitlement is not created or is incorrect
If you are facing the LenovoESD entitlement problems mentioned above, please send eamil to SW_
override@lenovo.com and provide the following information.
• Customer name
• Order number
• Detailed problem description
• Correct end customer contact information includes:
– End customer contact
– End customer email
Note: In the scale-out configurations with more than three servers, if you use n servers in your scale-out
configuration, you have to acquire 3 GPFS server licenses and n-3 GPFS File Placement Optimizer (FPO)
licenses. Make sure you acquire the correct number of licenses for both license types.
Customers receive Confirmation of Software Order Placement and Acknowledgement and IBM
International Passport Advantage Express Agreement - Registration with the shipment of the Workload
Optimized Solution for SAP HANA.
14
Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Confirmation of Software Order Placement and Acknowledgement
Chapter 5. Software entitlement 15
International Passport Advantage Express Agreement - Registration
16 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
In the enrollment forms, customers have to provide a primary contact person, an administrative contact
person, and a site technical contact person who will be authorized to manage the account with the program.
After completing the enrollment, customers will receive entitlement forms, support renewal forms, and
technical information about IBM Spectrum Scale™, respectively.
To receive country-specific language support, the enrollment forms are provided at
software/lotus/passportadvantage/paenrollments.html
These documents together with the registration form are required to be returned to Lenovo for proper
registration. After registering successfully, the support for IBM Spectrum Scale™ is granted. Thus, Lenovo
can provide timely support regarding IBM Spectrum Scale™ related issues.
.
http://www.ibm.com/
SAP HANA appliance
You have to acquire the license for the SAP HANA appliance from SAP. The Workload Optimized Solution for
SAP HANA provides the platform for running the software and the software preloaded. You have to obtain
and activate a license key for running the SAP HANA appliance.
XFS
When using XFS instead of GPFS no GPFS entitlement is needed. XFS support is included in the SUSE Linux
Enterprise Server and Red Hat Enterprise Linux.
Chapter 5. Software entitlement 17
18 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Chapter 6. Software updates
The Lenovo Systems Solution for SAP HANA appliance contains several different components that may be
required to be upgraded (or downgraded) at times based on the respective recommendations from the SAP,
SUSE, RedHat, and Lenovo support representatives. These components can be divided into four general
categories: firmware, operating systems, hardware drivers, and software. The Lenovo ThinkSystem SAP
HANA development team, once informed, reserves the right to perform basic system tests on these levels
when they are deemed to directly affect the SAP HANA appliance. In general, specific recommendations to
which levels are allowed for the SAP HANA appliance will not be given by the Lenovo ThinkSystem SAP
HANA development team.
The Lenovo ThinkSystem SAP HANA development team provides new images for the SAP HANA appliance
at regular intervals. These images have dependencies regarding the hardware, operating systems, and
hardware drivers. The use of the latest image for maintenance and installation of SAP HANA appliance is
recommended.
Whenever the firmware level recommendations (fixes for known firmware issues) for the Lenovo components
of the SAP HANA appliance are given by the individual Lenovo ThinkSystem support representatives, it is the
customers' responsibility to upgrade (or downgrade) to the recommended levels as instructed by Lenovo
ThinkSystem support representatives.
Whenever the operating systems recommendations (fixes for known operating systems issues) for the Linux
components of the SAP HANA appliance are given by the SAP, SUSE, or Lenovo support representatives, it
is the customers' responsibility to upgrade (or downgrade) to the recommended levels as instructed by SAP
through an explicit SAP Note or a Customer OSS Message. SAP describes their operational concept,
including updating of the operating system components in SAP Note 1599888 - SAP HANA: Operational
Concept. If the Linux kernel is updated, you have to recompile the GPFS software as described in the
Operations Guide for SAP HANA.
Whenever the GPFS recommendations (fixes for known issues) is given by the individual Lenovo support
representatives (for example, Lenovo ThinkSystem, Linux, GPFS) to update the software, ask the Lenovo
ThinkSystem SAP HANA development team via a SAP OSS Customer Message before performing the
update.
Whenever other hardware or software recommendations (fixes known issues) for IBM components of the
SAP HANA appliance are given by the individual Lenovo support representatives, it is the customers'
responsibility to upgrade (or to downgrade) to the recommended levels as instructed by Lenovo support
representatives.
If software and documentation updates are available, you can download them from the respective Lenovo,
IBM, SUSE, or SAP website. To check for updates, go to the following websites. Follow the procedure in the
included documentation to update the software.
• Firmware and drivers for Lenovo ThinkSystem servers - You can obtain updates for Lenovo ThinkSystem
servers on the support website at
• IBM General Parallel File System (GPFS) updates - You can obtain updates for IBM General Parallel File
System (GPFS) on the support website at
commercial&returnurl=https://commercial.lenovo.com/us/en/esd/mysoftware
• SUSE Linux patches and updates - You can obtain the latest code updates for SUSE from the Novell's
SUSE website at
• RedHat Enterprise Linux patches and updates - you can obtain latest code updates for RHEL from Red
Hat website at: https://access.redhat.com/downloads/content/package-browser.
http://download.novell.com/patch/finder/.
http://support.lenovo.com.
https://account.lenovo.com/us/en/signin?source=
.
© Copyright Lenovo 2021 19
• SAP HANA appliance updates - You can obtain the latest code updates from SAP at the SAP Service
Marketplace at
https://support.sap.com/swdc.
Upgrading Operating Systems
Upgrade of SUSE Linux Enterprise Server for SAP Applications or Red Hat Enterprise Linux requires software
updates of various components of the system. See the latest version of the Systems Solution for SAP HANA
Appliance Operations Guide (SAP note 1650046) for further information.
Note: The upgrade is disruptive and should be executed in one maintenance window. Contact Lenovo for
further information and assistance.
Upgrading GPFS
Upgrades from IBM GPFS 3.x and 4.x to 5.x are highly recommended. Support for IBM GPFS 3.x was
discontinued and support for IBM GPFS 4.x will end in September 2020.
The former IBM Spectrum Scale Standard Edition was withdrawn starting with 2019, it offered a choice of
licensing: Client, Server, or File Placement Optimizer (FPO), and was licensed by the number of sockets on
the server, or virtual server, available to IBM Spectrum Scale.
Note: Standard Edition and Advanced Edition licenses are no longer available to order for new clients.
Existing clients with socket- based licenses can review licenses, or add licenses, but the part numbers are in
a restricted status and require special handling.
IBM Spectrum Scale Data Access Edition replaces IBM Spectrum Scale Standard Edition with licensing by
terabyte. Data Access Edition does not require you to separately purchase client, server, or FPO licenses.
Instead, you can simply license the total storage capacity managed by IBM Spectrum Scale. This edition
delivers the functionality needed to store and access data through all supported protocols. It also includes
quotas, snapshots, administrative GUI, compression, QoS control, and filesets, and includes the ability to
create optimized tiered storage pools and information lifecycle management tools for simplified data
management.
Note: Customers with existing IBM Spectrum Scale Standard Edition licenses cannot intermix or add IBM
Spectrum Scale Data Access Edition licenses into the existing cluster.
Regarding the new per-capacity licensing model – the storage capacity to be licensed is the capacity in
TeraBytes (TiB) from all NSDs in the IBM Spectrum Scale cluster. The capacity to be licensed is not affected
by using functions such as replication or compression or by doing tasks such as creating or deleting files, file
systems, or snapshots. I.e 100 TiB of capacity from all NSDs in the IBM Spectrum Scale cluster with
replication factor to 2 (for 50 TiB of application data) a 100 TiB of disk capacity is consumed but only 50TiB
of data can be stored. In this case, the capacity to be licensed is 100 TiB, not 50 TiB. The capacity to be
licensed changes only when an NSD is added or deleted from the IBM Spectrum Scale cluster. You can view
the cluster capacity for licensing by using the mmlslicense --capacity command. Capacity-based licensing
can be used only with IBM Spectrum Scale Data Access Edition, IBM Spectrum Scale Data Management
Edition, and IBM Spectrum Scale Erasure Code Edition. The Data Access Edition provides identical
functionality as the former Standard Edition. The Data Management Edition provides identical functionality as
the Advanced Edition.
IBM GPFS Upgrades can be obtained on the Lenovo support website at:
signin?source=commercial&returnurl=https://commercial.lenovo.com/us/en/esd/mysoftware
https://account.lenovo.com/us/en/
Please refer to the Lenovo Systems Solution for SAP HANA appliance Operations Guide (SAP Note 1650046)
for actual implementing such upgrade on your system.
20
Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Chapter 7. Hardware and software add-ons
You can find the basic models of the Workload Optimized Solutions for SAP HANA in “Workload Optimized
Solution for SAP HANA” on page 5. This section focuses on additional features to the basic configurations.
Upgrade from SAP HANA System on Lenovo ThinkSystem
Please contact your sales representative or business partner for more information. We will provide details as
we proceed with further certification of the solution.
Supported hardware options
You can add additional hardware add-ons to the Workload Optimized Solution for SAP HANA server in the
following categories.
A standalone single server Workload Optimized Solution for SAP HANA can be used in a clustered solution.
You might need to add hardware or upgrade an existing solution to a model which is validated by SAP and
supported by Lenovo for the use in a clustered configuration. It may require additional components (for
example, switches, NICs) that are certified with this model and are dedicated to this model only. Consult your
sales representative or business partner for more information.
Lenovo does provide scale-out solutions with up to 94 nodes certified by SAP for scale-out configurations.
The smallest possible clustered configuration consists of two nodes. At least one additional node is required
to prevent a data-inconsistency scenario (i.e. quorum node). The two-node-plus-quorum configuration can
provide a single node high availability solution: one is the worker node, and the other is the standby node.
Though it is considered a scale-out configuration from the system perspective, it is deemed a standalone
configuration from the SAP HANA appliance perspective as all data is loaded on one node only.
Notes:
1. An Lenovo System x3550 M3 or x3550 M4 server can be added as additional nodes herewith. Consult
your sales representative or business partner for such configuration.
2. If more than 94 nodes are required in a scale-out configuration, Lenovo will work with SAP to have such
installation certified upon request (Lenovo has shown scalability for up to 224 nodes in a single SAP
HANA scale-out cluster).
All upgrade options have to be performed by certified technicians. Only certified service technicians can
perform hardware upgrades and the installation of the Workload Optimized Solution for SAP HANA.
• Expanding the internal storage.
• Connecting external storage for backup or restore purposes.
• Adding more 10GbE network adapters.
• Using copper-based cabled with the 10GbE switch.
These Lenovo provided hardware components are common components that are used and supported with
the Lenovo ThinkSystem servers.
Additional software add-ons
You can find additional software add-ons on the Workload Optimized Solution for SAP HANA in the following
three categories:
© Copyright Lenovo 2021 21
• Supported - Lenovo provides a solution covering the respective area, no validation by SAP is required.
• Tolerated - Solutions provided by a third party that are allowed to be used on the Workload Optimized
Solution for SAP HANA. It is customers' responsibility to obtain support for such solutions. Such solutions
are not validated by Lenovo and SAP. If issues with such solutions should occur and cannot be resolved,
the use of such solutions might be prohibited in the future.
• Prohibited - Solutions that must not be used on the Workload Optimized Solution for SAP HANA, using
these solutions might compromise the performance, stability or data integrity of the SAP HANA appliance.
Notes:
1. You must not install any additional software add-ons into the root (/) directory on the Workload
Optimized Solution for SAP HANA. Additional software add-ons should be installed into the /hana/
shared directory. Sufficient disk space is provided to host applications in this directory.
2. All additional software add-ons should be configured not to interfere with the functionality or
performance of the SAP HANA appliance. If any issue of the SAP HANA appliance occur, you might be
asked by SAP to remove all additional software add-ons and to reproduce the issue.
Antivirus
Installation of an antivirus solution on Workload Optimized Solution for SAP HANA is prohibited because
such solution would highly interfere with the SAP HANA appliance.
Other
Additional software that does not impact the function and performance of SAP HANA might be tolerated.
Consult your sale representative or business partner for more information.
22
Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Chapter 8. Recovering from a hardware failure
This chapter contains general information about how to recover from a hardware failure. If the operating
system becomes corrupted for any reason, you can restore the system from an earlier backup. If a restore
from an earlier backup is not applicable or there is no recent system backup available, the server can be
restored to the factory default installation.
Attention: The recovery process for the server is only available with the support of the certified Lenovo SAP
HANA installation service representative at this time. If a factory restores of the server operating system or its
components is required, contact your sales or service representative for more information.
© Copyright Lenovo 2021 23
24 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Appendix A. Getting help and technical assistance
SAP HANA support process for the Lenovo System Solution for SAP HANA appliance
SAP is usually your first point of contact for HANA Solution Support.
If you encounter a problem on your Lenovo Systems Solution for SAP HANA, you should always create a
service request ticket with SAP by accessing the SAP Service Marketplace Website.
After you open an SAP Service Marketplace Website message and describe your problem, SAP first-level
support will direct the ticket in one of the following ways:
1. If SAP finds that the problem exists in the SAP application, then SAP will direct the case to the correct
HANA OSS component.
2. If SAP finds that the problem exists in the Linux Operating System, then SAP will direct the case to the
correct Linux Lab (SUSE/Red Hat) OOS component.
3. If SAP finds that the problem exists in either IBM GPFS/Spectrum Scale, Lenovo Hardware, or is specific
to the Lenovo Systems Solution for SAP HANA implementation, then SAP will direct the case to the BCOP-LNX-LENOVO component so that Lenovo Solution Support can engage.
• Lenovo Solution Support team may direct the customer to open a hardware or IBM GPFS/Spectrum
Scale software support ticket as required.
Note: If the customer is confident that the problem is caused by an obvious hardware failure, then they may
open the Lenovo hardware case in parallel with opening an SAP Service Marketplace Website message.
If SAP or Lenovo Solution Support determines that the problem is related to the server hardware, then you
will be instructed to open an IBM/Lenovo service ticket. When opening the service ticket, we recommend
that you mention that you are calling about an SAP HANA solution, and provide your SAP Service
Marketplace message number if you have opened one.
If you have not yet opened an SAP Service Marketplace message, we recommend that you do so at this
time. Be sure to add the IBM/Lenovo service ticket number to the SAP Service Marketplace message.
Opening and cross referencing an SAP Service Marketplace message and an IBM/Lenovo service request
will help ensure that both support teams know about the problem and enhance our ability to work on the
problem together.
Steps for opening an IBM Service Call for hardware support:
• Call 1-800-IBM-SERV (or 1-800-426-7378, option 2,1) or go to the IBM Service Request (IBM SR) Web
site at: http://www.ibm.com/support/servicerequest/. This Website provides the ability to place and
monitor hardware service requests.
• Use the four-digit server machine type. Reference machine types in the table below.
• Have the server serial number ready.
SAP HANA Tailored Datacenter Integration (TDI) implementations:
This document is provided for customers that purchased the Lenovo System Solution for SAP HANA.
Lenovo Solution Support is only provided for the Lenovo System Solution for SAP HANA. If instead, your
SAP HANA implementation follows the SAP HANA Tailored Datacenter Integration (TDI) model, and you
perceive an issue exists with the server systems provided by Lenovo, please follow the steps documented
above for engaging IBM/Lenovo hardware support.
© Copyright Lenovo 2021 25
Customers using the SAP HANA Tailored Datacenter Integration (TDI) model are responsible for defining
support agreements with the various partners and organizing all aspects of support.
Service offerings
To accelerate deployment of your Lenovo ThinkSystem servers: Workload Optimized Solution for SAP
HANA, Lenovo Professional Services offers quick-start services to set up and configure the appliances and
health- check services to ensure the servers continue to run optimally. In addition, Lenovo also offers skills
and enablement services for administration and management of Lenovo ThinkSystem enterprise servers.
• Quickstart Services: Implementation services for SAP HANA including installations, updates, upgrades,
and configuration changes throughout the hardware and software stack. Engagements also include
validation, basic skills transfer, and post-installation documentation
• Health Check Services: Validation/Update of existing SAP HANA installations include verifying firmware
and software levels against SAP recommendations and best practices, recommend and perform
upgrades in consultation with customers, and investigating areas of customer concern.
• Skills Enablement Services: Customized training sessions for Lenovo SAP HANA Solutions including
high availability, maintenance and upgrades, scale-out architecture, appliance configuration, and disaster
recovery.
For a much greater simplification of management/maintenance options of your Lenovo ThinkSystem server:
Workload Optimized Solution for SAP HANA, Lenovo Managed Services for SAP HANA includes 24x7
remote monitoring, alerting, quarterly health checks, and full issue management. Detailed monitoring
enables capacity planning and performance management, helping to ensure smooth operation of your data
center servers and trouble-free operation of your business processes. Should a technical issue arise, the
Lenovo automated alert and support notification system will open a service ticket and transfer diagnostics to
the Lenovo control center to resolve the issues rapidly.
Many customers require more than software and hardware products. They need a partner to help them
assess their current capabilities, identify areas for improvement and develop a strategy for moving forward.
This is where Lenovo Professional Services provides immeasurable value with hundreds of consultants
worldwide.
The SAP Consulting Practice offers a broad range of services for SAP HANA such as:
• Discovery and assessment services to maximize business impact
• Architecture assessment and benchmark services
• Proof of concept services
• Express deployment offerings, including industry best practices
By drawing on these resources, Lenovo can help you take full advantage of SAP HANA running on Lenovo
ThinkSystem enterprise servers.
Before you call
Before you call support, make sure that you have taken these steps to try to solve the problem yourself:
• Use the troubleshooting information in your system documentation, and use the diagnostic tools that
come with your system. Information about diagnostic tools is in the document on the Documentation CD
that comes with your system and in SAP Note 1650046 (
1650046
• Go
).
http://support.lenovo.com for updates to firmware and device drivers, and to find How-Tos & Solutions
https://launchpad.support.sap.com/#/notes/
pertinent to your HANA solution.
• For SAP HANA software-related issues you can search the SAP Service Marketplace for problem
resolutions. The SAP Service Marketplace website has a database of known issues and can be accessed
26
Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
at https://support.sap.com/notes. The central SAP HANA note is SAP Note 1514967 available at https://
launchpad.support.sap.com/#/notes/1514967
.
Support disclaimer
The Lenovo Systems Solution for SAP HANA is delivered to you as a preconfigured system. This implies
certain restrictions with hardware modifications and software updates. All hardware components have been
configured and tuned for optimal performance with SAP HANA. The solution must be operated only with
hardware components and software levels that have been certified by IBM and SAP. Adding unsupported
hardware or software components may void support.
Getting help and information from the World Wide Web
On the World Wide Web, the website has up-to-date information about systems, optional devices, services,
and support. You can find service information for systems and optional devices at
supportportal
.
http://www.ibm.com/
General information about SAP HANA can be found on the SAP Developer Network (SDN) website at
go.sap.com/developer.htm
SAP Service Marketplace (
.
https://launchpad.support.sap.com/) is the main entry point for SAP support,
https://
software downloads, and documentation.
Note: A ONE Support Launchpad ID is required to access the portal.
IBM GPFS support information can be found at
com.ibm.cluster.gpfs.doc/gpfs_faqs/gpfsclustersfaq.pdf
For support information about SUSE Linux Enterprise Server for SAP Applications, go to the website at
www.suse.com/products/sles-for-sap/frequently-asked-questions/
For support information about Red Hat Enterprise Linux for SAP Applications, go to the website at
www.redhat.com/en/resources/red-hat-enterprise-linux-for-sap-solutions-datasheet
http://publib.boulder.ibm.com/infocenter/clresctr/vxrx/topic/
.
http://
.
https://
.
Hardware service and support
For IBM in Canada or the United States, call 1-800-IBM-SERV (or 1-800-426-7378). For IBM in the European
Union (EU), Asia Pacific, and Latin America countries, contact IBM in that country or visit the following
websites:
http://www.ibm.com/supportportal/ or http://www.ibm.com/planetwide/.
Appendix A. Getting help and technical assistance 27
28 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area.
Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document is not an offer and does not provide a license under any patents
or patent applications. You can send inquiries in writing to the following:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
© Copyright Lenovo 2021 29
Trademarks
Lenovo, the Lenovo logo, Lenovo ThinkSystem and For Those Who Do are trademarks or registered
trademarks of Lenovo in the United States, other countries, or both.
A current list of Lenovo trademarks is available on the web at: http://www.lenovo.com/legal/copytrade.html.
IBM, the IBM logo, and ibm.com are trademarks of International Business Machines Corp., registered in the
United States and/or other countries.
Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the United States and other countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its
affiliates.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
SAP HANA is a trademark of SAP Corporation in the United States, other countries, or both.
Oracle is a registered trademark of Oracle Corporation and/or its affiliates.
Other product and service names might be trademarks of Lenovo or other companies.
Important notes
Processor speed indicates the internal clock speed of the processor; other factors also affect application
performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible
maximum.
When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1 024 bytes,
MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and
GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating
environments.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and
population of all hard-disk-drive bays with the largest currently supported drives that are available from
Lenovo.
Maximum memory might require replacement of the standard memory with an optional memory module.
Each solid-state memory cell has an intrinsic, finite number of write cycles that the cell can incur. Therefore, a
solid-state device has a maximum number of write cycles that it can be subjected to, expressed as total
bytes written (TBW). A device that has exceeded this limit might fail to respond to system-generated
commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device
30
Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official
Published Specifications for the device.
Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the
non-Lenovo products is provided by the third party, not Lenovo.
Some software might differ from its retail version (if available) and might not include user manuals or all
program functionality.
Particulate contamination
Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in
combination with other environmental factors such as humidity or temperature might pose a risk to the
device that is described in this document.
Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases
include damage that might cause the device to malfunction or cease functioning altogether. This
specification sets forth limits for particulates and gases that are intended to avoid such damage. The limits
must not be viewed or used as definitive limits, because numerous other factors, such as temperature or
moisture content of the air, can influence the impact of particulates or environmental corrosives and gaseous
contaminant transfer. In the absence of specific limits that are set forth in this document, you must
implement practices that maintain particulate and gas levels that are consistent with the protection of human
health and safety. If Lenovo determines that the levels of particulates or gases in your environment have
caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts
on implementation of appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.
Appendix B. Notices 31
Table 7. Limits for gases and particulates
Contaminant Limits
Gaseous Severity level G1 as per ANSI/ISA 71.04-1985
1
, which states that the reactivity rate of copper
coupons shall be less than 300 Angstroms per month (Å/month, ≈ 0.0039 μg/cm2-hour weight
2
gain).
In addition, the reactivity rate of silver coupons shall be less than 300Å/month (≈ 0.0035
2
μg/cm
-hour weight gain).3 The reactive monitoring of gaseous corrosivity must be conducted
approximately 5 cm (2 in.) in front of the rack on the air inlet side at one-quarter and three-quarter
frame height off the floor or where the air velocity is much higher.
Particulate Data centers must meet the cleanliness level of ISO 14644-1 class 8. For data centers without
airside economizer, the ISO 14644-1 class 8 cleanliness might be met by choosing one of the
following filtration methods:
• The room air might be continuously filtered with MERV 8 filters.
• Air entering a data center might be filtered with MERV 11 or preferably MERV 13 filters.
For data centers with airside economizers, the choice of filters to achieve ISO class 8 cleanliness
depends on the specific conditions present at that data center.
The deliquescent relative humidity of the particulate contamination should be more than 60%
4
RH.
Data centers must be free of zinc whiskers.
5
Note:
1
ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control systems: Airborne
contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.
2
The derivation of the equivalence between the rate of copper corrosion growth in the thickness of the corrosion
product in Å/month and the rate of weight gain assumes that Cu
3
The derivation of the equivalence between the rate of silver corrosion growth in the thickness of the corrosion
product in Å/month and the rate of weight gain assumes that Ag
4
The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs
2S and Cu2O grow in equal proportions.
2S is the only corrosion product.
enough water to become wet and promote ionic conduction.
5
Surface debris is randomly collected from 10 areas of the data center on a 1.5 cm diameter disk of sticky
electrically conductive tape on a metal stub. If examination of the sticky tape in a scanning electron microscope
reveals no zinc whiskers, the data center is considered free of zinc whiskers.
Telecommunication regulatory statement
This product may not be certified in your country for connection by any means whatsoever to interfaces of
public telecommunications networks. Further certification may be required by law prior to making any such
connection. Contact a Lenovo representative or reseller for any questions.
Electronic emission notices
When you attach a monitor to the equipment, you must use the designated monitor cable and any
interference suppression devices that are supplied with the monitor.
Additional electronic emissions notices are available at:
http://thinksystem.lenovofiles.com/help/index.jsp
32 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Taiwan BSMI RoHS declaration
Taiwan import and export contact information
Contacts are available for Taiwan import and export information.
Appendix B. Notices 33
34 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
Index
A
accessing the system 11
attention notices 1
C
caution statements 1
clustered configuration 7
Confirmation of Software Order Placement and
Acknowledgement 13
contamination, particulate and gaseous 31
D
danger statements 1
F
features
SAP HANA 1
G
gaseous contamination 31
General Parallel File System (GPFS) 3
getting help 25
GPFS 20
H
hardware failure 23
recovery 23
hardware support service 25
I
IBM General Parallel File System 13
IBM Spectrum Scale™ 13
important notices 1, 30
International Passport Advantage Program 13
IP address, obtaining for web interface 11
O
obtaining IP address for web interface 11
Operating Systems, upgrading 20
P
particulate contamination 31
publications 1
R
recovery 23
reinstalling software 23
related information 1
related publications 1
requirements
licensing 1
SAP HANA 7
restoring to factory defaults 23
S
SAP HANA
additional software add-ons other
otherg 22
antivirus 22
appliance 17
features 1
hardware add-ons 21
information requirements 8
network requirements 7
recovery 23
requirements 7
software add-ons 21
supported hardware options 21
SUSE Linux Enterprise Server 13
Systems Solution 3
SAP software license 1
service offerings 25
single node configuration 7
Software entitlement 13
software recovery 23
software support service 25
software updates 19
statements and notices 1
SUSE Linux Enterprise Server
SAP HANA 13
L
licensing
requirements 1
N
notes 1
notes, important 30
notices 29
notices and statements 1
© Copyright Lenovo 2021
T
Taiwan BSMI RoHS declaration 33
Taiwan import and export contact information 33
telecommunication regulatory statement 32
trademarks 30
U
updates 19
Upgrading GPFS 20
Upgrading Operating Systems 20
35
W
web interface
obtaining IP address 11
Workload Optimized solution
models 5
offering 5
X
XCC 11
XClarity Controller (XCC)
access 11
IP address 11
log on 11
web interface 11
36 Lenovo Systems Solution for SAP HANA™ appliance Quick Start Guide
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