Lenovo M82 User Manual [en, de, fr, it]

ThinkCentre
SafetyandWarrantyGuide

Note:

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstand
thefollowing:

•Chapter1“Importantsafetyinformation”onpage1

•Chapter4“Warranty”onpage19

•Chapter7“Notices”onpage35

SecondEdition(May2012)
©CopyrightLenovo2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifdataorsoftwareisdelivered
pursuantaGeneralServicesAdministration“GSA”contract,use,reproduction,or
disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.Importantsafetyinformation............1

Conditionsthatrequireimmediateaction.............1

Generalsafetyguidelines..................2

Batteries.......................2

Electricalcurrentsafetyinformation...............3

Lithiumcoincellbatterynotice................4

Modemsafetyinformation..................4

Lasercompliancestatement.................5

Productswithtelevisiontuneroptionsinstalled...........5

NotetoCATVsysteminstaller................5

Exampleofantennagrounding...............6

Datasafety.......................7

Usingheadphonesorearphones................7

Additionalsafetyinformation.................8

Chapter2.Settingupyourcomputer.............9

Connectingyourcomputer..................9

Turningoncomputerpower................13

Completingthesoftwareinstallation.............13

Completingimportanttasks................14

Shuttingdownthecomputer................14

Chapter3.Informationresources..............15

UserGuide......................15

LenovoThinkVantageT ools................15

LenovoWelcome....................15

LenovoWebsite(http://www.lenovo.com)...........16

LenovoSupportWebsite.................16

Recordingyourcomputerinformation.............16

Chapter4.Warranty..................19

WarrantyServiceInformation................19

SuplementodeGarantíaparaMéxico.............25

Chapter5.WorldwideLenovoSupporttelephonelist.......27

Chapter6.CustomerReplaceableUnits(CRUs).........33

©CopyrightLenovo2012i

Chapter7.Notices...................35

Trademarks......................35

Electronicemissionnotices................35

FederalCommunicationsCommission(FCC)andtelephonecompany

requirements.....................35

CanadianDepartmentofCommunicationscerticationlabel.....36

PolyvinylChloride(PVC)cableandcordnotice..........37

Chinasubstancedisclosuretable..............38

ChinarecyclinginformationforWasteElectricalandElectronicEquipment

(WEEE).......................38

Turkishstatementofcompliance...............38

UkraineRoHSStatement.................39

ENERGYSTARmodelinformation..............39

iiThinkCentreSafetyandWarrantyGuide

Chapter1.Importantsafetyinformation

Note:Besuretoreadandunderstandtheimportantsafetyinformationrst.

Thisinformationcanhelpyousafelyuseyourdesktopornotebookpersonal
computer.Followandretainallinformationincludedwithyourcomputer.The
informationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLenovo
“Warranty”onpage19

Customersafetyisimportant.Ourproductsaredevelopedtobesafeand
effective.However,personalcomputersareelectronicdevices.Powercords,
poweradapters,andotherfeaturescancreatepotentialsafetyrisksthatcanresult
inphysicalinjuryorpropertydamage,especiallyifmisused.Toreducetheserisks,
followtheinstructionsincludedwithyourproduct,observeallwarningsonthe
productandintheoperatinginstructions,andreviewtheinformationincludedin
thisdocumentcarefully.Bycarefullyfollowingtheinformationcontainedinthis
documentandprovidedwithyourproduct,youcanhelpprotectyourselffrom
hazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.In
additiontonotebookcomputers,someproducts(suchasspeakersandmonitors)
areshippedwithexternalpoweradapters.Ifyouhavesuchaproduct,this
informationappliestoyourproduct.Inaddition,computerproductscontaina
coin-sizedinternalbatterythatprovidespowertothesystemclockevenwhenthe
computerisunplugged,sothebatterysafetyinformationappliestoallcomputer
products.

®

LimitedWarranty.Formoreinformation,refertoChapter4

.

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproduct
damageisseriousenoughthattheproductshouldnotbeusedagainuntil
ithasbeeninspectedand,ifnecessary,repairedbyanAuthorizedService
Provider.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitis
turnedon.Onveryrareoccasions,youmightnoticeanodororseeapuff
ofsmokeorsparksventfromyourproduct.Oryoumighthearsoundslike
popping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,
theymightindicateapotentialsafetyissue.However,donottakerisksor
attempttodiagnosethesituationyourself.ContacttheCustomerSupport
Centerforfurtherguidance.ForalistofServiceandSupportphonenumbers,
seeChapter5“WorldwideLenovoSupporttelephonelist”onpage27

Frequentlyinspectyourcomputeranditscomponentsfordamage,wear,
orsignsofdanger.Ifyouhaveanyquestionabouttheconditionofa

©CopyrightLenovo20121

.

component,donotusetheproduct.ContacttheCustomerSupportCenter
ortheproductmanufacturerforinstructionsonhowtoinspecttheproduct
andhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyou
haveanysafetyconcernswithyourproduct,stopusingtheproductand
unplugitfromthepowersourceandtelecommunicationlinesuntilyoucan
speaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,or
powersuppliesthatarecracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefroma
battery,orabuildupofforeignsubstancesonthebattery.

•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromthe
product.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputer
product,thepowercord,orpoweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedto
water.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperating
instructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)
thatisnotmanufacturedfororbyLenovo,stopusingthatproductuntilyou
cancontacttheproductmanufacturerforfurtherinstructions,oruntilyougeta
suitablereplacement.

Generalsafetyguidelines

Alwaysobservethefollowingprecautionstoreducetheriskofinjuryandproperty
damage.

Batteries

AllpersonalcomputersmanufacturedbyLenovocontainanon-rechargeable
coincellbatterytoprovidepowertothesystemclock.Inaddition,manymobile
products,suchasnotebookcomputers,utilizearechargeablebatterypackto
providesystempowerwheninportablemode.BatteriessuppliedbyLenovofor
usewithyourproducthavebeentestedforcompatibilityandshouldonlybe
replacedwithapprovedparts.

Neverattempttoopenorserviceanybattery.Donotcrush,puncture,orincinerate
batteriesorshortcircuitthemetalcontacts.Donotexposethebatterytowater

2ThinkCentreSafetyandWarrantyGuide

orotherliquids.Onlyrechargethebatterypackstrictlyaccordingtoinstructions
includedintheproductdocumentation.

Batteryabuseormishandlingcancausethebatterytooverheat,whichcancause
gassesorameto“vent”fromthebatterypackorcoincell.Ifyourbatteryis
damaged,orifyounoticeanydischargefromyourbatteryorthebuildupofforeign
materialsonthebatteryleads,stopusingthebatteryandobtainareplacement
fromthebatterymanufacturer.

Batteriescandegradewhentheyareleftunusedforlongperiodsoftime.For
somerechargeablebatteries(particularlyLithiumIonbatteries),leavingabattery
unusedinadischargedstatecouldincreasetheriskofabatteryshortcircuit,
whichcouldshortenthelifeofthebatteryandcanalsoposeasafetyhazard.Do
notletrechargeableLithium-Ionbatteriescompletelydischargeorstorethese
batteriesinadischargedstate.

Electricalcurrentsafetyinformation

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesis
hazardous.

Toavoidashockhazard:

•Topreventpossibleshockhazard,donotuseyourcomputerduringa

lightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,

maintenance,orrecongurationofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectrical

outlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattached

tothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,or

structuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,

networks,andmodemsbeforeyouopenthedevicecovers,unless
instructedotherwiseintheinstallationandcongurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewhen

installing,moving,oropeningcoversonthisproductorattacheddevices.

Chapter1.Importantsafetyinformation3

Toconnect:

Todisconnect:

1.TurneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.TurndevicesON.

1.TurneverythingOFF .

2.First,removepowercordsfrom
outlets.

3.Removesignalcablesfrom
connectors.

4.Removeallcablesfromdevices.

Lithiumcoincellbatterynotice

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoran
equivalenttypethatisrecommendedbythemanufacturer.Thebattery
containslithiumandcanexplodeifnotproperlyused,handled,ordisposed
of.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

Productscontainingmanganesedioxidelithiumcoincellbatteriesmay
containperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate

Modemsafetyinformation

CAUTION:
Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24
AWG)telecommunicationlinecordlistedbyUnderwritersLaboratories(UL)
orcertiedbytheCanadianStandardsAssociation(CSA).

4ThinkCentreSafetyandWarrantyGuide

Lasercompliancestatement

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,or
transmitters)areinstalled,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproduct
couldresultinexposuretohazardouslaserradiation.Thereareno
serviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthan
thosespeciedhereinmightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaser
diode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotview
directlywithopticalinstruments,andavoiddirectexposuretothebeam.

Productswithtelevisiontuneroptionsinstalled

Thenoticebelowappliestoproductscontainingtelevision(TV)tunerdevicesthat
connecttoexternalantennasortocable/CATVsystems,orboth,andthatare
intendedtobeinstalledinNorthAmerica.Usersandinstallersinothercountries
shouldfollowlocalcodesandordinanceswheninstallingappliancesthatconnect
toexternalantennasandcable/CA TVsystems.Iflocalcodesarenotapplicable,it
isrecommendedthatusers/installersfollowguidelinessimilartothosethatfollow.

NotetoCA TVsysteminstaller

ThisreminderisprovidedtocalltheCA TVsysteminstaller'sattentiontoArticle
820-40oftheNationalElectricalCode(NEC)thatprovidesguidelinesforproper
groundingand,inparticular,speciesthatthecablegroundshallbeconnectedto
thegroundingsystemofthebuilding,ascloseaspossibletothepointofcable
entryaspractical.

Chapter1.Importantsafetyinformation5

Exampleofantennagrounding

1

2

3

Groundclamp

Antennalead-inwire

Antennadischargeunit(NEC
Section810-20)

4

Groundingconductors(NEC
Section810-21)

Figure1.Propergroundingforthecable

Thefollowingnoticeappliestoallcountriesandregions:

6ThinkCentreSafetyandWarrantyGuide

5

Powerservicegrounding
electrodesystem(NECArticle
250,PartH)

6

7

Groundclamps

Electronicserviceequipment

DANGER

Outdoorantenna
grounding

LightningForaddedprotectionforthisequipmentduringa

PowerlinesAnoutsideantennasystemshouldnotbelocated

Ifanoutsideantennaorcablesystemisconnected
totheequipment,besuretheantennaorcable
systemisgroundedastoprovidesomeprotection
againstvoltagesurgesandbuilt-upstaticcharges.

lightningstorm,orwhenitisleftunattendedand
unusedforlongperiodsoftime,unplugitfromthe
walloutletanddisconnecttheantennaorcable
system.Thiswillpreventdamagetothevideo
productduetolightningandpowerlinesurges.

inthevicinityofoverheadpowerlinesorwhereit
canfallintosuchpowerlinesorcircuits.When
installinganoutsideantennasystem,extremecare
shouldbetakentokeepfromtouchingsuchpower
linesorcircuits,ascontactwiththemmaybefatal.

Datasafety

Donotdeleteunknownlesorchangethenameoflesordirectoriesthatwere
notcreatedbyyou;otherwise,yourcomputersoftwaremightfailtowork.

Beawarethataccessingnetworkresourcescanleaveyourcomputervulnerable
tocomputerviruses,hackers,spyware,andothermaliciousactivitiesthatmight
damageyourcomputer,software,ordata.Itisyourresponsibilitytoensurethat
youhaveadequateprotectionintheformofrewalls,antivirussoftware,and
anti-spywaresoftwareandkeepthissoftwareuptodate.

Usingheadphonesorearphones

Ifyourcomputerhasbothaheadphoneconnectorandanaudioline-out
connector,alwaysusetheheadphoneconnectorforheadphones(alsocalleda
headset)orearphones.

CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancause
hearingloss.Adjustmentoftheequalizertomaximumincreasesthe
earphoneandheadphoneoutputvoltageandthesoundpressurelevel.
Therefore,toprotectyourhearing,adjusttheequalizertoanappropriate
level.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathigh
volumecanbedangerousiftheoutputoftheheadphoneorearphoneconnectors
donotcomplywithspecicationsofEN50332-2.Theheadphoneoutput
connectorofyourcomputercomplieswithEN50332-2Subclause7.This

Chapter1.Importantsafetyinformation7

specicationlimitsthecomputer’smaximumwidebandtrueRMSoutputvoltage
to150mV .Tohelpprotectagainsthearingloss,ensurethattheheadphonesor
earphonesyouusealsocomplywithEN50332-2(Clause7Limits)forawideband
characteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,
asaset,thecombinationoftheheadphonesorearphonesandthecomputer
alreadycomplieswiththespecicationsofEN50332-1.Ifdifferentheadphones
orearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbe
dangerousduetoexcessivesoundpressurelevels.

Additionalsafetyinformation

CAUTION:
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesand
childrentoavoiddangerofsuffocation.

8ThinkCentreSafetyandWarrantyGuide

Chapter2.Settingupyourcomputer

Beforeyoubegin,makesureyousetupyourcomputerinthebestpossiblework
areathatsuitsyourneedsandthekindofworkyoudo.Formoreinformation,see
theUserGuideorgoto:
http://www.lenovo.com/healthycomputing

Note:BesuretoreadandunderstandChapter1“Importantsafetyinformation”
onpage1
helpyouworksafely.

Connectingyourcomputer

Usethefollowinginformationwhenconnectingyourcomputer.

•Lookforthesmallconnectoriconsonthebackofyourcomputer.Matchthe

•Ifyourcomputercablesandconnectorpanelhavecolor-codedconnectors,

Note:Dependingonyourmodeltype,yourcomputermightnothaveallthe
connectorsthataredescribedinthissection.

1.ConnectthekeyboardcabletoaUSB2.0connector1,aUSB3.0connector

beforeyousetupyourcomputer.Theprecautionsandguidelineswill

connectorstotheicons.

matchthecolorofthecableendwiththecoloroftheconnector.Forexample,
matchabluecableendwithablueconnectororaredcableendwithared
connector.

2,orthePS/2keyboardconnector3.

123

Note:Somemodelswillhaveakeyboardwithangerprintreader.

©CopyrightLenovo20129

2.ConnectthemousecabletoaUSB2.0connector1,aUSB3.0connector

2,orthePS/2mouseconnector3.

123

3.Connectthemonitorcabletothemonitorconnectoronthecomputer.

•IfyouhaveaVideoGraphicsArray(VGA)standardmonitor,connectthe
cabletotheconnectorasshown.

Note:Ifyourcomputerhastwomonitorconnectors,besuretousethe
monitorconnectoronthegraphicscard.

10ThinkCentreSafetyandWarrantyGuide

•Ifyouhaveahigh-performancemonitororadirect-drivemonitorthatuses
aDisplayPortconnector,connectthecabletotheconnectorasshown.

4.Ifyouhaveamodem,connectthemodemusingthefollowinginformation.

1

Thisillustrationshowsthetwoconnectorsonthebackofthecomputerthatare
neededtosetupyourmodem.

2

IntheUnitedStatesandothercountriesorregionsthatusetheRJ-11telephone
outlet,attachoneendofthetelephonecabletothetelephoneandtheother
endtothetelephoneconnectoronthebackofthecomputer.Attachoneend
ofthemodemcabletothemodemconnectoronthebackofthecomputerand
theotherendtothetelephoneoutlet.

3

IncountriesorregionsthatdonotuseRJ-11telephoneoutlets,asplitteror
converterisrequiredtoattachthecablestothetelephoneoutlet,asshownat
thetopoftheillustration.Youalsocanusethesplitterorconverterwithoutthe
telephone,asshownatthebottomoftheillustration.

5.Ifyouhaveaudiodevices,attachthemusingthefollowinginstructions.For
moreinformationaboutspeakers,seesteps7and8.

Chapter2.Settingupyourcomputer11

1234

1Audioline-inconnector

2Audioline-outconnector

3MicrophoneconnectorUsethisconnectortoattachamicrophonetoyour

4HeadphoneconnectorUsethisconnectortoattachheadphonestoyour

Thisconnectorreceivesaudiosignalsfromanexternal
audiodevice,suchasastereosystem.

Thisconnectorsendsaudiosignalsfromthecomputer
toexternaldevices,suchaspoweredstereospeakers.

computerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.

computerwhenyouwanttolistentomusicorother
soundswithoutdisturbinganyone.

6.Ifyouhavepoweredspeakerswithanacpoweradapter:
a.Connectthecablethatrunsbetweenthespeakers,ifnecessary.On

somespeakers,thiscableispermanentlyattached.
b.Connecttheacpoweradaptercabletothespeakers.
c.Connectthespeakerstotheaudioline-outconnectorortheheadphone

connectoronthecomputer.Seestep5.
d.Connecttheacpoweradaptertotheacpowersource.

7.Ifyouhaveunpoweredspeakerswithnoacpoweradapter:
a.Connectthecablethatrunsbetweenthespeakers,ifnecessary.On

somespeakers,thiscableispermanentlyattached.

b.Connectthespeakerstotheaudioline-outconnectorortheheadphone

connectoronthecomputer.Seestep5.

8.Connectanyadditionaldevicesthatyouhave.Y ourcomputermightnot
haveallconnectorsthatareshown.

1234

12ThinkCentreSafetyandWarrantyGuide

1USB2.0connectorUsethisconnectortoattachadevicethatrequiresaUSB

2USB3.0connectorUsethisconnectortoattachadevicethatrequiresaUSB

3Serialport

4EthernetconnectorUsethisconnectortoattachthecomputertoan

2.0connection,suchasakeyboard,amouse,ascanner,
aprinter,orapersonaldigitalassistant(PDA).

2.0or3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,orapersonaldigitalassistant(PDA).

Usethisporttoattachanexternalmodem,aserial
printer,orotherdevicesthatusea9-pinserialport.

Ethernet-typelocalareanetworkortoacablemodem.

Important:TooperatethecomputerwithinFCClimits
whenitisconnectedtoanEthernetnetwork,usea
Category5Ethernetcable.

9.Connectthepowercordstoproperlygroundedelectricaloutlets.

Turningoncomputerpower

Turnonthemonitorandotherexternaldevicesrst,andthenturnonthecomputer.
Whenthepower-onself-test(POST)isnished,thelogowindowcloses.Ifyour
computerhaspreinstalledsoftware,thesoftwareinstallationprogramstarts.

Completingthesoftwareinstallation

Important:Readthelicenseagreementscarefullybeforeusingtheprogramson

thiscomputer.Theseagreementsdetailyourrights,obligations,andwarranties
forthesoftwareonthiscomputer.Byusingtheseprograms,youaccepttheterms
oftheagreements.Ifyoudonotaccepttheagreements,donotusetheprograms.
Instead,promptlyreturntheentirecomputerforafullrefund.

Thersttimeyoustartyourcomputer,followtheinstructionsonthescreento
completethesoftwareinstallation.Ifyoudonotcompletethesoftwareinstallation
thersttimeyoustartyourcomputer,unpredictableresultsmightoccur.

Chapter2.Settingupyourcomputer13

Note:SomemodelsmighthaveamultilingualversionofMicrosoft

®

Windows
operatingsystempreinstalled.Ifyourcomputerhasthemultilingualversion,you
willbepromptedtochoosealanguageduringtheinstallationprocess.After
installation,thelanguageversioncanbechangedthroughtheWindowsControl
Panel.

Completingimportanttasks

Afteryouhavesetupyourcomputer,recordyourcomputermachinetype,model,
andserialnumber.Ifyouneedserviceortechnicalsupport,youwillprobably
beaskedforthisinformation.

Shuttingdownthecomputer

Whenyouturnoffyourcomputer,alwaysfollowtheshutdownprocedureforyour
operatingsystem.Thispreventsthelossofunsaveddataordamagetoyour
softwareprograms.ToshutdowntheMicrosoftWindows7operatingsystem,
opentheStartmenufromtheWindowsdesktopandclickShutdown.

®

14ThinkCentreSafetyandWarrantyGuide

Chapter3.Informationresources

Afteryouhavesetupyourcomputer,youcanusetheinformationinthischapter
toaccessusefulresourcesrelatingtoyourcomputingneeds.

UserGuide

TheUserGuideprovidesinformationaboutyourcomputertohelpyousetup,use,
andmaintainyourcomputer.ItrequiresnoInternetaccesstoviewthepublication.

ToviewtheUserGuideontheWindows7operatingsystem,clickStart➙Help
andSupport➙LenovoUserGuide.

ThepublicationisalsoavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/ThinkCentreUserGuides

Notes:

1.ThepublicationisinPortableDocumentFormat(PDF).Toviewthepublication,
youneedtohavetheAdobeReaderprogrampreinstalledonyourcomputer.
IftheAdobeReaderprogramhasnotbeeninstalledonyourcomputer,a
messagewillappearwhenyouattempttoviewthePDFleandyouwillbe
guidedthroughtheAdobeReaderprograminstallation.

2.ThepublicationisavailableinotherlanguagesontheLenovoSupportWeb
siteat:
http://www.lenovo.com/ThinkCentreUserGuides

3.IfyouwanttoinstalladifferentlanguageversionoftheAdobeReader
programratherthantheversionpreinstalledonyourcomputer,downloadthe
desiredlanguageversionfromtheAdobeWebsiteat:
http://www.adobe.com

LenovoThinkVantageTools

TheLenovoThinkVantage
sourcesandprovideseasyaccesstovarioustoolstohelpyouworkmoreeasily
andsecurely.

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙
LenovoThinkVantageT ools.

®

Toolsprogramguidesyoutoahostofinformation

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeatures
ofLenovoandguidesyouthroughafewimportantsetuptaskstohelpyoumake
themostofyourcomputer.

©CopyrightLenovo201215

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyou
buy,upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgrades
andaccessoriesforyourcomputer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operating
systems,applicationprograms,networksetupandconguration,andcustom
installations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputer
model.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

•Accesstroubleshootingandsupportinformationforyourcomputermodel
andothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Recordingyourcomputerinformation

Recordinginformationaboutyourcomputercanbehelpfulifyoueverneedto
haveyourcomputerserviced.Theservicetechnicianwillprobablyaskyoufor
thisinformation.

16ThinkCentreSafetyandWarrantyGuide

Themachinetype,model,andserialnumberarelabeledonyourcomputer.Use
thefollowingtabletorecordthisinformation.

Productname

Machinetypeandmodel

Serialnumber(S/N)

Dateofpurchase

______________________________________________

______________________________________________

______________________________________________

______________________________________________

ToregisteryourcomputerwithLenovo,dooneofthefollowing:

•ConnectyourcomputertotheInternetandregisteryourcomputerthroughthe
preinstalledLenovoProductRegistrationprogram.Theprogramlaunches
automaticallyafteryouhaveusedyourcomputerforatime.Followthe
instructionsonthescreentoregisteryourcomputer.

•Gotohttp://www.lenovo.com/registerandfollowtheinstructionsonthescreen
toregisteryourcomputer.

Chapter3.Informationresources17

18ThinkCentreSafetyandWarrantyGuide

Chapter4.Warranty

TheLenovoLimitedWarrantyisavailableat:
http://www.lenovo.com/warranty/llw_02

WarrantyServiceInformation

MachineType

2697*

2698*

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

UnitedStates,Canada,
WesternEurope

Australia,NewZealand,
Japan

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

Partsandlabor-4
years

Partsandlabor-4
years

Keyboardand
mouse-1year

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2

1

©CopyrightLenovo201219

MachineType

2742*

2750*

2756*

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

Europe,MiddleEast,
Africa

Japan

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,Hong
KongS.A.R.ofChina,
Taiwan

India

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and4

1and2

1

1and2

1and2 Brazil,Australia,New

1

1and2

4

20ThinkCentreSafetyandWarrantyGuide

MachineType

2800*

2929*

2932*

3302

CountryorRegion

ofPurchaseWarrantyPeriod

UnitedStates,Canada,
WestEurope

Australia,NewZealand,
Japan

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Japan,Korea,China,
HongKongS.A.R.of
China,T aiwan

India

Europe,MiddleEast,
Africa

Japan

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Brazil,Japan,Korea,
HongKongS.A.R.of
China,T aiwan

Partsandlabor-4
years

Partsandlabor-4
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

TypeofWarranty

Service

1and2

1and2

1

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and4

1and2

1

1and2

1and2

1

Chapter4.Warranty21

MachineType

CountryorRegion

ofPurchaseWarrantyPeriod

3306

3391

3392

UnitedStates,Canada,
LatinAmerica(except
Brazil),Europe,Middle
East,Africa

Brazil,Japan,Korea,
HongKongS.A.R.of
China,T aiwan

LatinAmerica(except
Brazil),EasternEurope,
Turkey,MiddleEast,
Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Korea,HongKong
S.A.R.ofChina,T aiwan

India

UnitedStates,Canada,
LatinAmerica(except
Brazil),EasternEurope,
Turkey,MiddleEast,
Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Korea,HongKong
S.A.R.ofChina,T aiwan

India

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

TypeofWarranty

Service

1and2

1and2

1

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

22ThinkCentreSafetyandWarrantyGuide

MachineType

3393

3395

Notes:

1.*denotesENERGYSTARmachines.Formoreinformation,see“ENERGYSTAR
modelinformation”onpage39

CountryorRegion

ofPurchaseWarrantyPeriod

LatinAmerica(except
Brazil),EasternEurope,
Turkey,MiddleEast,
Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Korea,HongKong
S.A.R.ofChina,T aiwan

India

UnitedStates,Canada,
LatinAmerica(except
Brazil),EasternEurope,
Turkey,MiddleEast,
Africa

Zealand,Singapore,
Malaysia,Thailand,
Indonesia,Philippines,
Vietnam,Brunei,Sri
Lanka,Bangladesh,
Korea,HongKong
S.A.R.ofChina,T aiwan

India

.

Partsandlabor-1
year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-1
year

Keyboardand
mouse-1year

Partsandlabor-3
years

Partsandlabor-3
years

Keyboardand
mouse-1year

Partsandlabor-3
years

Keyboardand
mouse-3years

TypeofWarranty

Service

1and2

1and2 Brazil,Australia,New

1

1and2

4

1and2

1and2 Brazil,Australia,New

1

1and2

4

Ifrequired,yourServiceProviderwillproviderepairorexchangeservice
dependingonthetypeofwarrantyservicespeciedforyourproductandthe
availableservice.Schedulingofservicewilldependuponthetimeofyourcall,
partsavailability,andotherfactors.

TypesofWarrantyService

Chapter4.Warranty23

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostfor
installationbyyou.CRUinformationandreplacementinstructionsareshipped
withyourproductandareavailablefromLenovoatanytimeuponrequest.CRUs
thatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.Installationof
Self-serviceCRUsisyourresponsibility.Y oumayrequestthataServiceProvider
installOptional-serviceCRUsunderoneoftheothertypesofwarrantyservice
designatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswould
beinstalledforyou.YoumayndalistofCRUsandtheirdesignationinthe
publicationthatwasshippedwithyourproductoratwww.lenovo.com/CRUs.
TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)return
instructions,aprepaidreturnshippinglabel,andacontainerwillbeincludedwith
thereplacementCRU;and2)youmaybechargedforthereplacementCRUifthe
ServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty(30)
daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangethe
productatyourlocation.Youmustprovideasuitableworkingareatoallow
disassemblyandreassemblyoftheproduct.Somerepairsmayneedtobe
completedataservicecenter.Ifso,theServiceProviderwillsendtheproductto
theservicecenteratitsexpense.

3.CourierorDepotService

UnderCourierorDepotService,yourproductwillberepairedorexchangedata
designatedservicecenter,withshippingattheexpenseoftheServiceProvider.
Youareresponsiblefordisconnectingtheproductandpackingitinashipping
containerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.A
courierwillpickupyourproductanddeliverittothedesignatedservicecenter.
Theservicecenterwillreturntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchanged
afteryoudeliverittoadesignatedservicecenteratyourriskandexpense.After
theproducthasbeenrepairedorexchanged,itwillbemadeavailabletoyoufor
collection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseest,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignated
servicecenterafteryoudeliveritatyourriskandexpense.Aftertheproduct

24ThinkCentreSafetyandWarrantyGuide

hasbeenrepairedorexchanged,itwillbereturnedtoyouatLenovo’sriskand
expense,unlesstheServiceProviderspeciesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerTwo-WayMail-InService,yourproductwillberepairedor
exchangedafteryoudeliverittoadesignatedservicecenteratyourriskand
expense.Aftertheproducthasbeenrepairedorexchanged,itwillbemade
availabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrange
returnshipment,theServiceProvidermaydisposeoftheproductasitseest,
withnoliabilitytoyou.

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyour
location.Y ouareresponsibleforitsinstallationandvericationofitsoperation.
Thereplacementproductbecomesyourpropertyinexchangeforthefailed
product,whichbecomesthepropertyofLenovo.Youmustpackthefailedproduct
intheshippingcartoninwhichyoureceivedthereplacementproductandreturnit
toLenovo.Transportationcharges,bothways,shallbeatLenovo’sexpense.If
youfailtousethecartoninwhichthereplacementproductwasreceived,youmay
beresponsibleforanydamagetothefailedproductoccurringduringshipment.
YoumaybechargedforthereplacementproductifLenovodoesnotreceivethe
failedproductwithinthirty(30)daysofyourreceiptofthereplacementproduct.

SuplementodeGarantíaparaMéxico

EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadade
Lenovoyseráefectivoúnicayexclusivamenteparalosproductosdistribuidosy
comercializadosdentrodelT erritoriodelosEstadosUnidosMexicanos.Encaso
deconicto,seaplicaránlostérminosdeesteSuplemento.

Todoslosprogramasdesoftwareprecargadosenelequiposólotendránuna
garantíadetreinta(30)díaspordefectosdeinstalacióndesdelafechadecompra.
Lenovonoesresponsabledelainformaciónincluidaendichosprogramasde
softwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo
instaladodespuésdelacompradelproducto.

Losserviciosnocubiertosporlagarantíasecargaránalusuarional,previa
obtencióndeunaautorización.

Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,
llamealCentrodesoportealclienteal001-866-434-2080,dondeledirigiránal
Centrodeservicioautorizadomáscercano.SinoexistieseningúnCentrode
servicioautorizadoensuciudad,poblaciónoenunradiode70kilómetrosdesu
ciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonable
relacionadoconeltransportedelproductoasuCentrodeservicioautorizadomás
cercano.Porfavor,llamealCentrodeservicioautorizadomáscercanopara

Chapter4.Warranty25

obtenerlasaprobacionesnecesariasolainformaciónrelacionadaconelenvío
delproductoyladireccióndeenvío.

ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:
http://www.lenovo.com/mx/es/servicios

Importadopor:
LenovoMéxicoS.deR.L.deC.V.
Av.SantaFe505,Piso15
Col.CruzManca
Cuajimalpa,D.F.,México
C.P.05349
Tel.[phone]

26ThinkCentreSafetyandWarrantyGuide