Lenovo M70q, M80q User Manual

M70q and M80q User Guide

Read this first

Before using this documentation and the product it supports, ensure that you read and understand the following:

• Appendix A “Important safety information” on page 65

• Safety and Warranty Guide

• Setup Guide

First Edition (May 2020)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.

Contents

About this documentation . . . . . . . . iii

Chapter 1. Meet your computer. . . . . 1

Front . . . . . . . . . . . . . . . . . . . . 1

Rear . . . . . . . . . . . . . . . . . . . . 3

Features and specifications . . . . . . . . . . . 5

Statement on USB transfer rate . . . . . . . . 6

Chapter 2. Get started with your

computer . . . . . . . . . . . . . . . . . 7

Get started with Windows 10 . . . . . . . . . . 7

Windows account . . . . . . . . . . . . . 7

Windows user interface . . . . . . . . . . . 8

Connect to networks. . . . . . . . . . . . . . 9

Connect to the wired Ethernet . . . . . . . . 9

Connect to Wi-Fi networks (for selected

models) . . . . . . . . . . . . . . . . . 9

Use the Vantage app . . . . . . . . . . . . . . 9

Connect an external display . . . . . . . . . . . 9

Chapter 3. Explore your computer . . 11

Manage power . . . . . . . . . . . . . . . 11

Set power button behaviors . . . . . . . . 11

Set the power plan . . . . . . . . . . . . 11

Transfer data . . . . . . . . . . . . . . . . 11

Connect to a Bluetooth-enabled device (for

selected models) . . . . . . . . . . . . 11

Use the optical drive (for selected models) . . 12

Purchase accessories . . . . . . . . . . . . 12

Chapter 4. Secure your computer

and information . . . . . . . . . . . . 13

Lock the computer . . . . . . . . . . . . . 13

Use passwords . . . . . . . . . . . . . . . 13

Use software security solutions. . . . . . . . . 14

Use firewalls . . . . . . . . . . . . . . 14

Use computrace Agent software embedded in

firmware (for selected models) . . . . . . . 15

Use BIOS security solutions . . . . . . . . . . 15

Erase all storage drive data . . . . . . . . 15

Use the cover presence switch . . . . . . . 15

Use Intel BIOS guard . . . . . . . . . . . 16

Use Smart USB Protection. . . . . . . . . 16

Chapter 5. UEFI BIOS . . . . . . . . . 17

What is UEFI BIOS. . . . . . . . . . . . . . 17

Enter the BIOS menu. . . . . . . . . . . . . 17

Navigate in the BIOS interface . . . . . . . . . 17

Change the display language of UEFI BIOS . . . . 17

Set the system date and time . . . . . . . . . 18

Change the startup sequence . . . . . . . . . 18

Enable or disable the configuration change

detection feature . . . . . . . . . . . . . . 18

Enable or disable the automatic power-on

feature . . . . . . . . . . . . . . . . . . 19

Enable or disable the smart power-on feature . . . 19 Enable or disable the ErP LPS compliance mode . . 19

Change the ITS performance mode . . . . . . . 20

Change BIOS settings before installing a new

operating system . . . . . . . . . . . . . . 20

Update UEFI BIOS. . . . . . . . . . . . . . 20

Recover from a BIOS update failure . . . . . . . 21

Clear CMOS . . . . . . . . . . . . . . . . 21

Chapter 6. Troubleshooting,

diagnostics, and recovery . . . . . . . 23

Basic procedure for resolving computer

problems . . . . . . . . . . . . . . . . . 23

Troubleshooting . . . . . . . . . . . . . . 23

Startup problems . . . . . . . . . . . . 24

Audio problems . . . . . . . . . . . . . 25

Network problems . . . . . . . . . . . . 25

Performance problems . . . . . . . . . . 28

Storage drive problems . . . . . . . . . . 29

CD or DVD problems . . . . . . . . . . . 29

Serial connector problems. . . . . . . . . 30

USB device problems . . . . . . . . . . 30

Software problems. . . . . . . . . . . . 31

Diagnostics . . . . . . . . . . . . . . . . 31

Lenovo diagnostic tools. . . . . . . . . . 31

Recovery . . . . . . . . . . . . . . . . . 31

Restore system files and settings to an earlier

point . . . . . . . . . . . . . . . . . 31

Restore your files from a backup . . . . . . 31

Reset your computer . . . . . . . . . . . 31

Use advanced options . . . . . . . . . . 32

Windows automatic recovery. . . . . . . . 32

Create and use a recovery USB device . . . . 32

Update the device driver . . . . . . . . . 33

Chapter 7. CRU replacement . . . . . 35

What are CRUs . . . . . . . . . . . . . . . 35

Replace a CRU . . . . . . . . . . . . . . . 36

Power cord and power adapter . . . . . . . 36

Power adapter bracket . . . . . . . . . . 38

Vertical stand . . . . . . . . . . . . . . 39

External optical drive . . . . . . . . . . . 40

VESA mount bracket . . . . . . . . . . . 42

Dust shield . . . . . . . . . . . . . . . 43

Computer cover . . . . . . . . . . . . . 45

Rear Wi-Fi antenna. . . . . . . . . . . . 46

Internal speaker . . . . . . . . . . . . . 47

System fan . . . . . . . . . . . . . . . 48

Coin-cell battery. . . . . . . . . . . . . 49

Storage drive . . . . . . . . . . . . . . 51

Wi-Fi card . . . . . . . . . . . . . . . 53

Bottom cover . . . . . . . . . . . . . . 55

Memory module . . . . . . . . . . . . . 56

M.2 solid-state drive . . . . . . . . . . . 57

Chapter 8. Help and support . . . . . 61

Self-help resources . . . . . . . . . . . . . 61

Call Lenovo . . . . . . . . . . . . . . . . 62

Before you contact Lenovo . . . . . . . . 62

Lenovo Customer Support Center . . . . . . 62

Purchase additional services. . . . . . . . . . 63

Appendix A. Important safety

information . . . . . . . . . . . . . . . 65

Appendix B. Accessibility and

ergonomic information . . . . . . . . 79

Appendix C. Supplemental information about the Ubuntu operating

system . . . . . . . . . . . . . . . . . 83

Appendix D. Compliance and TCO

Certified information. . . . . . . . . . 85

Appendix E. Notices and

trademarks . . . . . . . . . . . . . . . 97

ii M70q and M80q User Guide

About this documentation

• Illustrations in this documentation might look different from your product.

• Depending on the model, some optional accessories, features, and software programs might not be

available on your computer.

• Depending on the version of operating systems and programs, some user interface instructions might not

be applicable to your computer.

• Documentation content is subject to change without notice. Lenovo makes constant improvements on the

documentation of your computer, including this User Guide. To get the latest documentation, go to:

https://pcsupport.lenovo.com

• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.

As a result, some information in this documentation might become outdated. Refer to Microsoft resources for the latest information.

iv M70q and M80q User Guide

Chapter 1. Meet your computer

Front

1. ThinkCentre® LED

2. Power button

3. Storage drive activity indicator This indicator is on when the storage drive is in use.

4. USB-C

™

(3.2 Gen 1) connector

This indicator is on when the computer is on.

Press to turn on the computer.

To turn off the computer, open the Start menu, click Shut down.

The indicator in the power button shows the system status of your computer.

• On: The computer is on.

• Off: The computer is off or in hibernation mode.

• Blinking: The computer is in sleep mode.

• Charge USB-C compatible devices with the output voltage and current of 5 V and 0.9 A.

• Transfer data at USB 3.2 speed, up to 5 Gbps.

• Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to

https://www.lenovo.com/accessories.

Power, and then select

5. Always On USB 3.2 connector Gen 2

With the Always On USB feature enabled, the Always On USB 3.2 connector Gen 2 can charge a USB-compatible device when the computer is on, off, in sleep mode, or in hibernation mode.

To enable the Always On USB feature, do the following:

1. Enter the UEFI BIOS menu. See “Enter the BIOS menu” on page 17.

2. Click Devices ➙ USB Setup ➙ Front USB Ports ➙ USB Port 2 to enable the Always On USB feature.

6. Headset connector

Connect a headset or headphones to your computer.

2 M70q and M80q User Guide

Rear

1. Optional connectors*

2. Security-lock slot

3. Wi-Fi

antenna slot*

4. Ethernet connector

5. USB 3.2 connector Gen 2

6. USB 3.2 connector Gen 1 (M70q) / Gen 2 (M80q)

7. USB 3.2 connector Gen 1

8. HDMI

1.4 out connector

9. USB 3.2 connector Gen 1

Depending on the computer model, the connector might vary.

Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.

Used to install the rear Wi-Fi antenna cable connector that is available only on some models. The rear Wi-Fi antenna is installed on the rear Wi-Fi antenna cable connector.

Connect to a local area network (LAN). When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.

Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.

Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. This connector supports the smart power-on feature. For more information, see “Enable or disable the smart power-on feature” on page 19.

Send audio and video signals from the computer to another audio or video device, such as a high-performance monitor.

Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.

Chapter 1. Meet your computer 3

10. DisplayPort® 1.4 out connector

11. Power adapter connector Connect the power adapter to your computer for power supply.

Send audio and video signals from the computer to another audio or video device, such as a high-performance monitor.

* for selected models

M70q and M80q User Guide

Features and specifications

• Width: 36.5 mm (1.4 inches)

Dimensions

Weight (without the package) Maximum configuration as shipped: 1.25 kg (2.76 lb)

Hardware configuration

Power supply

• Height: 179.0 mm (7.0 inches)

• Depth: 182.9 mm (7.2 inches)

1. Right-click the Start button to open the Start context menu.

2. Click Device Manager. Type the administrator password or provide

confirmation if prompted.

• 65-watt automatic voltage-sensing power supply

• 90-watt automatic voltage-sensing power supply

• 135-watt automatic voltage-sensing power supply

Electrical input

Microprocessor

Memory Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)

Storage device

Video features

Audio features

• Input voltage: From 100 V ac to 240 V ac

• Input frequency: 50/60 Hz

To view the microprocessor information of your computer, right-click the Start button and then click System.

• 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive*

• M.2 solid-state drive*

• Intel

To view the storage drive capacity of your computer, right-click the Start button to open the Start context menu and then click Disk Management.

Note: The storage drive capacity indicated by the system is less than the nominal capacity.

The integrated graphics card supports the following:

• DisplayPort 1.4 out connector

• HDMI 1.4 out connector

The integrated audio card supports the following:

• Headset connector

• Internal speaker*

Optane™ memory*

Expansion

Network features

* for selected models

• Memory slots

• M.2 solid-state drive slot

• External optical drive*

• Storage drive bay

• Bluetooth*

• Ethernet LAN

• Wireless LAN*

Chapter 1. Meet your computer 5

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

USB device Data rate (Gbit/s)

3.2 Gen 1 / 3.1 Gen 1

3.2 Gen 2 / 3.1 Gen 2

3.2 Gen 2 × 2

6 M70q and M80q User Guide

Chapter 2. Get started with your computer

Get started with Windows 10

Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information.

Windows account

A user account is required to use the Windows operating system. It can either be a Windows user account or a Microsoft account.

Windows user account

When you start Windows for the first time, you are prompted to create a Windows user account. This first account you created is of the “Administrator” type. With an Administrator account, you can create additional user accounts or change account types by doing the following:

1. Open the Start menu and select Settings ➙ Accounts ➙ Family & other users.

2. Follow the on-screen instructions.

Microsoft account

You can also log in to the Windows operating system with a Microsoft account.

To create a Microsoft account, go to the Microsoft sign-up page at screen instructions.

With a Microsoft account, you can:

• Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook. com.

• Sync personalized settings across other Windows-based devices.

https://signup.live.com and follow the on-

Windows user interface

1. Account

2. Documents

3. Pictures

4. Settings

5. Power

6. Start button

7. Windows Search

8. Task View

9. Windows notification area

10. Battery status icon

11. Network icon

12. Action center

Change account settings, lock the computer, or sign out from the current account.

Open the Documents folder, a default folder to save your received files.

Open the Pictures folder, a default folder to save your received pictures.

Launch Settings.

Shut down, restart, or put the computer into sleep mode.

Open the Start menu.

Type what you are looking for in the search box and get search results from your computer and the Web.

Display all opened apps and switch among them.

Display notifications and status of some features.

Display power status and change battery or power settings. When your computer is not connected to ac power, the icon changes to

Connect to an available wireless network and display the network status. When connected to a wired network, the icon changes to

Display the latest notifications from apps and provide quick access to some features.

Open the Start menu

• Click the Start button.

• Press the Windows logo key on the keyboard.

Open the Start context menu Right-click the Start button.

M70q and M80q User Guide

Access Control Panel

• Open the Start menu and click Windows System ➙ Control Panel.

• Use Windows Search.

Launch an app

• Open the Start menu and select the app you want to launch.

• Use Windows Search.

Connect to networks

Your computer helps you connect to the world through a wired or wireless network.

Connect to the wired Ethernet

Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable.

Connect to Wi-Fi networks (for selected models)

If your computer includes a wireless LAN module, you can connect your computer to Wi-Fi® networks. The wireless LAN module on your computer may support different standards. For some countries or regions, use of 802.11ax may be disabled according to local regulations.

1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.

2. Select a network available for connection. Provide required information, if needed.

Use the Vantage app

The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.

To access the Vantage app, type Vantage in the search box.

Key features

The Vantage app enables you to:

• Know the device status easily and customize device settings.

• Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.

• Monitor your computer health, and secure your computer against outside threats.

• Scan your computer hardware and diagnose hardware problems.

• Look up warranty status (online).

• Access User Guide and helpful articles.

Notes:

• The available features vary depending on the computer model.

• The Vantage app makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.

Connect an external display

Connect a projector or a monitor to your computer to give presentations or expand your workspace.

Chapter 2. Get started with your computer 9

Connect a wireless display

Ensure that both your computer and the wireless display support Miracast

Press

+ and then select a wireless display to connect.

Change display settings

Right-click a blank area on the desktop and select Display settings. Then, you can change display settings as you prefer.

M70q and M80q User Guide

Chapter 3. Explore your computer

Manage power

Use the information in this section to achieve the best balance between performance and power efficiency.

Set power button behaviors

You can define what the power button does according to your preference. For example, by pressing the power button, you can turn off the computer or put the computer to sleep or hibernation mode.

To change what the power button does:

1. Go to Control Panel and view by large icons or small icons.

2. Click Power Options ➙ Choose what the power buttons do.

3. Change the settings as you prefer.

Set the power plan

For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration:

Table 1. Default power plan (when plugged into ac power)

• Turn off the display: After 10 minutes

• Put the computer to sleep: After 25 minutes

To awaken the computer from Sleep mode, press any key on your keyboard.

To reset the power plan to achieve the best balance between performance and power saving:

1. Go to Control Panel and view by large icons or small icons.

2. Click Power Options, and then choose or customize a power plan of your preference.

Transfer data

Quickly share your files using the built-in Bluetooth technology among devices with the same features. You also can install a disc or media card to transfer data.

Connect to a Bluetooth-enabled device (for selected models)

You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. To ensure that the connection is successful, place the devices 10 meters (33 feet), at most, from the computer.

1. Turn on Bluetooth on the computer. a. Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. b. Turn on the Bluetooth switch.

2. Click Add Bluetooth or other device ➙ Bluetooth.

3. Select a Bluetooth device, and then follow the on-screen instructions.

Your Bluetooth device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication.

Use the optical drive (for selected models)

If your computer has an optical drive, read the following information.

Know the type of your optical drive

1. Right-click the Start button to open the Start context menu.

2. Click Device Manager. Type the administrator password or provide confirmation, if prompted.

Install or remove a disc

1. With the computer on, press the eject/close button on the optical drive. The tray slides out of the drive.

2. Insert a disc into the tray or remove a disc from the tray, and then press the eject/close button again to close the tray.

Note: If the tray does not slide out of the drive when you press the eject/close button, turn off the computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button. Use the emergency eject only in an emergency.

Record a disc

1. Insert a recordable disc into the optical drive that supports recording.

2. Do one of the following:

• Open the Start menu, and then click Settings ➙ Devices ➙ AutoPlay. Select or turn on Use

AutoPlay for all media and devices.

• Open Windows Media Player.

• Double-click the ISO file.

3. Follow the on-screen instructions.

Purchase accessories

Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.

To shop at Lenovo, go to

https://www.lenovo.com/accessories.

M70q and M80q User Guide

Chapter 4. Secure your computer and information

Lock the computer

Note: You are responsible for evaluating, selecting, and implementing the locking device and security

feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.

Kensington-style cable lock

Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.

Use passwords

Password types

You can set the following passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/ Output System) to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.

• Power-on password When a power-on password is set, you are prompted to enter a valid password each time the computer is

turned on. The computer cannot be used until the valid password is entered.

• Supervisor password Setting a supervisor password deters unauthorized users from changing configuration settings. If you are

responsible for maintaining the configuration settings of several computers, you might want to set a supervisor password.

When a supervisor password is set, you are prompted to enter a valid password each time you try to enter the BIOS menu.

If both the power-on password and supervisor password are set, you can enter either password. However, you must use your supervisor password to change any configuration settings.

• Hard disk password Setting a hard disk password prevents unauthorized access to the data on the storage drive. When a hard

disk password is set, you are prompted to enter a valid password each time you try to access the storage drive.

Note: After you set a hard disk password, your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another.

• System management password (for selected models) You can enable the system management password to have the same authority as the supervisor

password to control security related features. To customize the authority of the system management password through the UEFI BIOS menu:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ System Management Password Access Control.

3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor password overrides the system management password.

Set, change, and remove a password

Before you start, print these instructions.

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security.

3. Depending on the password type, select Set Supervisor Password, Set Power-On Password, Set System Management Password, or Hard Disk Password and press Enter.

4. Follow the on-screen instructions to set, change, or remove a password.

5. Press F10 or Fn+F10 to save the changes and exit.

You should record your passwords and store them in a safe place. If you forget the passwords, see “Clear CMOS” on page 21 to remove them by yourself. You can also contact a Lenovo-authorized service provider to have the passwords removed.

Notes:

• If the supervisor password is forgotten, it might not be removed by clearing CMOS depending on your BIOS settings.

• If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

Use software security solutions

This section provides software solutions to secure your computer and information.

Use firewalls

A firewall can be hardware, software, or a combination of both depending on the level of security required. Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If the computer is preinstalled with a firewall program, it helps protect against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information about how to use the firewall program, refer to the help system of your firewall program.

M70q and M80q User Guide

To use firewalls:

1. Go to Control Panel and view by large icons or small icons.

2. Click Windows Defender Firewall, and then follow the on-screen instructions.

Use computrace Agent software embedded in firmware (for selected models)

The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location. You might have to purchase a subscription to activate the Computrace Agent software.

Use BIOS security solutions

This section provides BIOS solutions to secure your computer and information.

Erase all storage drive data

It is recommended that you erase all storage drive data before recycling a storage drive or the computer.

To erase all storage drive data:

1. Set a hard disk password for the storage drive you will recycle. See “Use passwords” on page 13.

2. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

3. Select Security ➙ Hard Disk Password ➙ Security Erase HDD Data and press Enter.

4. Select the storage drive you will recycle and press Enter.

5. A message is displayed, prompting you to confirm the operation. Select Yes and press Enter. The erasing process begins.

Note: During the erasing process, the power button and the keyboard are disabled.

6. After the erasing process is completed, a message is displayed, prompting you to reset the system. Select Continue.

Note: Depending on the storage drive capacity, the erasing process will take half an hour to three hours.

7. After the resetting process is completed, one of the following will happen:

• If the data on the system storage drive is erased, you will be prompted that no operating system is

available.

• If the data on the non-system storage drive is erased, the computer restarts automatically.

Use the cover presence switch

The cover presence switch prevents the computer from logging in to the operating system when the computer cover is not properly installed or closed.

To enable the cover presence switch connector on the system board:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ Cover Tamper Detected and press Enter.

3. Select Enabled and press Enter.

4. Press F10 or Fn+F10 to save the changes and exit.

When the cover presence switch connector on the system board is enabled, if the cover presence switch detects that the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer. To bypass the error message and log in to the operating system:

Chapter 4. Secure your computer and information 15

1. Properly install or close the computer cover.

2. Enter the BIOS menu, save and then exit.

Use Intel BIOS guard

The BIOS guard module cryptographically verifies all the BIOS updates to the system BIOS flash. Therefore, the malware is blocked from attacking the BIOS.

Use Smart USB Protection

The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes:

• Disabled (default setting): You can use the USB storage devices without limitation.

• Read Only: You cannot copy data from the computer to the USB storage devices. However, you can access or modify data on the USB storage devices.

• No Access: You cannot access the USB storage devices from the computer.

To configure the Smart USB Protection function:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ Smart USB Protection and press Enter.

3. Select the desired setting and press Enter.

4. Press F10 or Fn+F10 to save the changes and exit.

M70q and M80q User Guide

Chapter 5. UEFI BIOS

This chapter provides information about configuring and updating UEFI BIOS, and clearing CMOS.

What is UEFI BIOS

Note: The operating system settings might override any similar settings in UEFI BIOS.

UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs. Your computer comes with a setup program with which you can change UEFI BIOS settings.

Enter the BIOS menu

Restart the computer. When the logo screen is displayed, press F1 or Fn+F1 to enter the BIOS menu.

Note: If you have set BIOS passwords, enter the correct passwords when prompted. You also can select No or press Esc to skip the password prompt and enter the BIOS menu. However, you cannot change the system configurations that are protected by passwords.

Navigate in the BIOS interface

Attention: The default configurations are already optimized for you in boldface. Improper change of the

configurations might cause unexpected results.

Depending on your keyboard, you can navigate in the BIOS interface by pressing the following keys, or combinations of Fn and the following keys:

F1 or Fn+F1

Esc or Fn+Esc Exit the submenu and return to the parent menu.

↑↓ or Fn+↑↓ Locate an item.

← → or Fn+← → Select a tab.

+/– or Fn++/– Change to a higher or lower value.

Enter Enter the selected tab or submenu.

F9 or Fn+F9 Restore to the default settings.

F10 or Fn+F10 Save your configuration and exit.

Display the General Help screen.

Change the display language of UEFI BIOS

UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models).

To change the display language of UEFI BIOS:

1. Select Main ➙ Language and press Enter.

2. Set the display language as desired.

Set the system date and time

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Main ➙ System Time & Date and press Enter.

3. Set the system date and time as desired.

4. Press F10 or Fn+F10 to save the changes and exit.

Change the startup sequence

If the computer does not start up from a device as expected, you can change the startup device sequence permanently or select a temporary startup device.

Change the startup device sequence permanently

1. Depending on the type of the storage device, do one of the following:

• If the storage device is internal, go to step 2.

• If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive.

• If the storage device is an external device other than a disc, connect the storage device to the computer.

2. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

3. Select Startup, and then follow the on-screen instructions to change the startup sequence.

4. Press F10 or Fn+F10 to save the changes and exit.

Select a temporary startup device Note: Not all discs and storage drives are bootable.

1. Depending on the type of the storage device, do one of the following:

• If the storage device is internal, go to step 2.

• If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive.

• If the storage device is an external device other than a disc, connect the storage device to the computer.

2. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12.

3. Select the storage device as desired and press Enter.

If you want to change the startup device sequence permanently, select Enter Setup on Startup Device Menu and press Enter to enter the BIOS menu.

Enable or disable the configuration change detection feature

If you enable configuration change detection, when the POST detects configuration changes of some hardware devices (such as storage drives or memory modules), an error message will be displayed when you turn on the computer.

To enable or disable the configuration change detection feature:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ Configuration Change Detection and press Enter.

3. Enable or disable the feature as desired.

M70q and M80q User Guide

4. Press F10 or Fn+F10 to save the changes and exit.

To bypass the error message and log in to the operating system, press F2 or Fn+F2. To clear the error message, enter the BIOS menu, save and then exit.

Enable or disable the automatic power-on feature

The Automatic Power On item in UEFI BIOS provides various options for you to make your computer start up automatically.

To enable or disable the automatic power-on feature:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Power ➙ Automatic Power On and press Enter.

3. Select the feature as desired and press Enter.

4. Enable or disable the feature as desired.

5. Press F10 or Fn+F10 to save the changes and exit.

Enable or disable the smart power-on feature

Ensure that the keyboard is connected to a USB connector supporting the smart power-on feature. With the smart power-on feature enabled, you can start up or wake up the computer from the hibernation mode by pressing Alt+P.

To enable or disable the smart power-on feature:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Power ➙ Smart Power On and press Enter.

3. Enable or disable the feature as desired.

4. Press F10 or Fn+F10 to save the changes and exit.

Enable or disable the ErP LPS compliance mode

Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go to:

https://www.lenovo.com/us/en/compliance/eco-declaration

You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

To enable or disable the ErP LPS compliance mode:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Power ➙ Enhanced Power Saving Mode and press Enter.

3. Depending on whether you select Enabled or Disabled, do one of the following:

• If you select Enabled, press Enter. Then, select Power ➙ Automatic Power On and press Enter. Check whether the Wake on LAN feature is disabled automatically. If no, disable it.

• If you select Disabled, press Enter. Then, go to the next step.

4. Press F10 or Fn+F10 to save the changes and exit.

When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the following:

Chapter 5. UEFI BIOS 19

• Press the power button.

• Enable the Wake Up on Alarm feature to make the computer wake up at a set time.

To meet the off mode requirement of ErP compliance, you need to disable the Fast Startup function.

1. Go to Control Panel and view by large icons or small icons.

2. Click Power Options ➙ Choose what the power buttons do ➙ Change settings that are currently unavailable.

3. Clear the Turn on fast startup (recommended) option from the Shutdown settings list.

Change the ITS performance mode

You can adjust the acoustic and thermal performance of your computer by changing the ITS performance mode. Three choices are available:

• Best Performance (default setting): The computer works at the best system performance with normal acoustic level.

• Best Experience: The computer works at the best experience with balanced noise and better performance.

• Full Speed: All fans in the computer will run at full speed.

To change the ITS performance mode:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Power ➙ Intelligent Cooling and press Enter.

3. Select Performance Mode and press Enter.

4. Set the performance mode as desired.

5. Press F10 or Fn+F10 to save the changes and exit.

Change BIOS settings before installing a new operating system

BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.

Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular Windows 10 version, check the compatibility list for the Windows version. For details, go to:

https://support.lenovo.com/us/en/solutions/windows-support

To change the BIOS settings:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. From the main interface, select Security ➙ Secure Boot and press Enter.

3. Depending on the operating system to be installed, do one of the following:

• To install the Windows 10 (64-bit) and most of Linux operating system, select Enabled for Secure Boot.

• To install an operating system that does not support secure boot, select Disabled for Secure Boot.

4. Press F10 or Fn+F10 to save the changes and exit.

Update UEFI BIOS

When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on selected models).

M70q and M80q User Guide

Download and install the latest UEFI BIOS update package by one of the following methods:

• From the Vantage app: Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is

available, follow the on-screen instructions to download and install the package.

• From the Lenovo Support Web site:

1. Go to

2. Download the flash BIOS update driver for the operating system version or the ISO image version

3. Print the installation instructions and follow the instructions to update the BIOS.

https://pcsupport.lenovo.com.

(used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you have downloaded.

Recover from a BIOS update failure

1. Remove all media from the drives and turn off all connected devices.

2. Insert the BIOS update disc into the optical drive, and then turn off the computer.

3. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the Clear CMOS /Recovery jumper.

4. Move the jumper from the standard position to the maintenance position.

5. Reconnect the power cords for the computer and the monitor to electrical outlets.

6. Turn on the computer and the monitor. When the computer beeps, the recovery process begins.

7. After the recovery process is completed, the computer will be turned off automatically.

Note: Depending on the computer model, the recovery process will take two to three minutes.

8. Disconnect all power cords from electrical outlets.

9. Move the jumper back to the standard position.

10. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.

11. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.

12. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations, see Chapter 5 “UEFI BIOS” on page 17.

Clear CMOS

1. Remove all media from the drives and turn off all connected devices and the computer.

2. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the Clear CMOS /Recovery jumper.

3. Move the jumper from the standard position to the maintenance position.

4. Reconnect the power cords for the computer and the monitor to electrical outlets.

5. Turn on the computer and the monitor. When the computer beeps, wait for approximately 10 seconds.

6. Turn off the computer by holding the power button for approximately four seconds.

7. Disconnect all power cords from electrical outlets.

8. Move the jumper back to the standard position.

9. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.

10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.

11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations, see Chapter 5 “UEFI BIOS” on page 17.

Chapter 5. UEFI BIOS 21

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Chapter 6. Troubleshooting, diagnostics, and recovery

This chapter provides solutions to resolve computer problems. Use the basic procedure as a starting point for resolving computer problems.

Basic procedure for resolving computer problems

Prerequisite

Before you start, read Appendix A “Important safety information” on page 65 and print the following instructions.

1. Check that: a. The cables for all connected devices are connected correctly and securely. b. All components have been reassembled correctly. c. All connected devices that require ac power are connected to properly grounded and working

electrical outlets.

d. All connected devices are enabled in UEFI BIOS.

2. Use an antivirus program (if any) to see if the computer has been infected by a virus. If the program detects a virus, remove the virus.

3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 23 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system.

4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 61.

Troubleshooting

Use the troubleshooting information to find solutions to problems that have definite symptoms.

Startup problems

Problem Solution

• Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet.

The computer does not start up when you press the power button.

The operating system does not start up from the correct storage drive or fails to start up

• If the computer has a secondary power switch on the rear of the computer, ensure that it is switched on.

• The power indicator on the front of the computer is on.

• The computer voltage matches the voltage available at the electrical outlet for your country or region.

• Ensure that all storage drive signal cables and power cables are connected correctly.

• Ensure that the storage drive the computer starts up from is listed as the first startup device in UEFI BIOS.

• In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.

• If the computer is installed with an Optane memory:

– Ensure that the Optane memory is not removed. – Ensure that the Optane memory is not damaged. Check the

Optane memory using diagnostic tools.

The computer beeps multiple times before the operating system starts up.

Ensure that no keys are stuck.

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