Lenovo M900X, M900, M700 User Manual

ThinkCentreM700,M900andM900x
HardwareMaintenanceManual

MachineTypes:10FL,10FM,10FR,10FS,10HY,10J0,10JM,10JN,
10JQ,10JR,10JS,10JT,10LX,10LY,10M6,10ND,10NE,10NF,
and10NG

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1

andAppendixF“Notices”onpage157.

ThirdEdition(July2016)
©CopyrightLenovo2015,2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents

Aboutthismanual............v

Chapter1.Readthisfirst:Important

safetyinformation............1

Powercordsandpoweradapters........1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............4

Handlingelectrostaticdischarge-sensitive

devices..................4

Groundingrequirements............5

Safetynotices(multi-lingualtranslations).....5

Chapter2.Productoverview.....27

Hardwarelocations.............27

Frontview...............27

Rearview...............29

Computercomponents.........31

MajorFRUsandCRUs..........32

Partsonthesystemboard........34

Machinetypeandmodellabel.......35

Features.................35

Specifications...............38

Programs.................38

Accessingaprogramonthecomputer...38

Installingaprogramthatisreadytobe

installed...............39

AnintroductiontoLenovoprograms....39

Chapter3.Usingyourcomputer...41

Registeringthecomputer..........41

Settingthecomputervolume.........41

AddinganicontotheWindowsnotificationarea.41

Usingadisc................41

Guidelinesaboutusingtheopticaldrive...42

Handlingandstoringadisc........42

Playingandremovingadisc.......42

Recordingadisc............43

Connectingtoanetwork...........43

ConnectingtoanEthernetLAN......43

ConnectingtoawirelessLAN.......44

ConnectingtoaBluetooth-enableddevice..44

I/Obox..................44

AbouttheI/Obox............44

UsingtheI/Obox............45

Externalbatterybox............45

Batterysafetyinformation........45

Usingtheexternalbatterykit.......46

Chapter4.Youandyourcomputer..49

Arrangingyourworkspace..........49

Glareandlighting............49

Aircirculation.............49

Electricaloutletlocationsandcablelengths.49

Comfort...............49

Accessibilityinformation...........50

Cleaningthecomputer...........53

Maintenance...............53

Basicmaintenancetips.........53

Goodmaintenancepractices.......53

Keepingthecomputercurrent.......54

Movingthecomputer............55

Chapter5.Security..........57

Lockingthecomputer............57

Lockingthecomputercover.......57

AttachingaKensington-stylecablelock...59
Viewingandchangingsecuritysettingsinthe

SetupUtilityprogram............59

Preventingunauthorizedaccesstothecomputer.59

Usingfingerprintauthentication........60

Usingandunderstandingfirewalls.......60

Protectingdataagainstviruses........60

ComputraceAgentsoftwareembeddedin

firmware.................61

TrustedPlatformModule(TPM)........61

Chapter6.Advancedconfiguration..63

UsingtheSetupUtilityprogram........63

StartingtheSetupUtilityprogram.....63

Enablingordisablingadevice.......63

EnablingordisablingtheAutomaticPowerOn

features...............63

EnablingordisablingtheErPLPScompliance

mode................64

ChangingtheICEperformancemode....64

EnablingordisablingtheICEThermalAlert

feature................64

EnablingordisablingtheConfiguration

ChangeDetectionfeature........65

Usingthecoverpresenceswitch......65

UsingBIOSpasswords.........65

Selectingastartupdevice........67

ExitingtheSetupUtilityprogram......67

UpdatingandrecoveringtheBIOS.......68

©CopyrightLenovo2015,2016

i

UpdatingtheBIOS...........68

Chapter7.Troubleshooting,

diagnostics,andrecovery......69

Basicprocedureforresolvingcomputer

problems.................69

Troubleshooting..............69

Startupproblems............69

Audioproblems............70

CDproblems.............71

DVDproblems.............71

Intermittentproblems..........72

Storagedriveproblems.........72

Networkingproblems..........73

Performanceproblems..........75

Serialconnectorcannotbeaccessed....76

USBdeviceproblems..........76

Softwareanddriverproblems.......76

Diagnostics................77

LenovoSolutionCenter.........77

UEFIdiagnosticprogram.........77

Recoveryinformation............78

RecoveryinformationforWindows7....78

RecoveryinformationforWindows10....79

Chapter8.Servicecheckoutand

symptom-to-FRUindex........81

Servicecheckout..............81

Problemdeterminationtips........81

Symptom-to-FRUindex...........82

Harddiskdrivebooterror........82

Powersupplyproblems.........83

Beepsymptoms............83

POSTerrorcodes............83

Miscellaneouserrorconditions......84

Undeterminedproblems.........86

Chapter9.Installingorreplacing

hardware...............87

Handlingstatic-sensitivedevices.......87

Installingorreplacinghardware........87

Installingexternaloptions........87

Replacingthepoweradapter.......88

Replacingtheverticalstand........89

ReplacingtheVESAmountbracket.....91

Replacingtheexternalopticaldrive.....93

ReplacingtheI/Obox..........99

Replacingtheexternalbatterybox.....102

Replacingthepoweradapterbracket....106

Removingthecomputercover.......109

Replacingthesystemfan.........111

Replacingtheinternalspeaker.......114

Replacingtheinternalspeakerholder....116

Replacingtheheatsink.........117

Replacingthemicroprocessor.......119

Replacingthestoragedrive........122

Replacingamemorymodule.......126

Replacingthecoin-cellbattery......127

ReplacingtheWi-Ficard.........128

ReplacingtheWi-Fiantennas.......130

Replacingthesystemboard.......133

Completingthepartsreplacement.....135

Chapter10.Gettinginformation,help,

andservice.............139

Informationresources............139

Accessingtheuserguideinvarious

languages...............139

Windowshelpsystem..........139

Safetyandwarranty...........139

LenovoWebsite............139

LenovoSupportWebsite.........140

Frequentlyaskedquestions........140

Helpandservice..............140

Callingforservice............140

Usingotherservices..........141

Purchasingadditionalservices......141

AppendixA.Regulatory

information.............143

Exportclassificationnotice..........143

Electronicemissionsnotices.........143

FederalCommunicationsCommission

DeclarationofConformity........143

Eurasiancompliancemark..........145

Brazilaudionotice.............145

Mexicowireless-radiocomplianceinformation..145

Additionalregulatoryinformation.......146

AppendixB.WEEEandrecycling

information.............147

ImportantWEEEinformation.........147

RecyclinginformationforJapan........147

RecyclinginformationforBrazil........148

BatteryrecyclinginformationforT aiwan.....148

BatteryrecyclinginformationfortheEuropean

Union..................149

AppendixC.RestrictionofHazardous

Substances(RoHS)Directive....151

EuropeanUnionRoHS...........151

ChinaRoHS................151

TurkishRoHS...............151

iiThinkCentreM700,M900andM900xHardwareMaintenanceManual

UkraineRoHS...............152

IndiaRoHS................152

AppendixD.ChinaEnergyLabel..153

AppendixE.ENERGYSTARmodel

information.............155

AppendixF .Notices.........157

Trademarks................158

©CopyrightLenovo2015,2016

iii

ivThinkCentreM700,M900andM900xHardwareMaintenanceManual

Aboutthismanual

ThismanualprovidesserviceandreferenceinformationforLenovo

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithLenovo
computers.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaLenovocomputer,besuretoreadandunderstandChapter1“Readthisfirst:Important
safetyinformation”onpage1

.

®

computerslistedonthefrontcover.

©CopyrightLenovo2015,2016

v

viThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation

CAUTION:
Beforeusingthecomputer,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertothesafetyinformationinthissectionandintheSafetyandWarrantyGuidethatyou
receivedwiththisproduct.Readingandunderstandingallthesafetyinformationreducestheriskof
personalinjuryanddamagetoyourproduct.IfyounolongerhaveacopyoftheSafetyandWarranty
Guide,youcanobtainaPortableDocumentFormat(PDF)versionfromtheLenovo
siteathttp://www.lenovo.com/UserManuals.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.

®

SupportWeb

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm
connectedtothepoweradapter),H05VV-F,3G,0.75mm
supplyassembly),orbetter.Forothercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.

2

(thepowercordconnectedtotheinternalpower

2

(thepowercord

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.

©CopyrightLenovo2015,2016

1

Attention:

Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

CAUTION:

Hazardousmovingparts.Keepfingersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.

2ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection

–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,poweroffthe
wallboxthatsuppliespowertothemachineandlockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:

–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

Chapter1.Readthisfirst:Importantsafetyinformation3

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ToprotectagainstESDdamage,equalizethechargebetweenobjects.Then,themachine,thepart,the
workmat,andthepersonhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

4ThinkCentreM700,M900andM900xHardwareMaintenanceManual

•Avoidcontactwithotherpeoplewhilehandlingthepart.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•Brazilian/Portuguese

•Chinese(simplified)

•Chinese(traditional)

•French

•German

•Hebrew

•Italian

•Korean

•Spanish

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

Chapter1.Readthisfirst:Importantsafetyinformation5

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnectToDisconnect

1.TurneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF .

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

6ThinkCentreM700,M900andM900xHardwareMaintenanceManual

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

1

2

CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.T oremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

Chapter1.Readthisfirst:Importantsafetyinformation7

8ThinkCentreM700,M900andM900xHardwareMaintenanceManual

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

1

2

PERIGO

Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.

Chapter1.Readthisfirst:Importantsafetyinformation9

Paraevitarriscodechoqueelétrico:

•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração
desteprodutoduranteumatempestadecomraios.

•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.

•Todoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente
instaladas.

•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.

•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.

•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação,
redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde
instalaçãoeconfiguração.

•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou
abrirtampasdesteprodutooudedispositivosconectados.

ParaConectar:ParaDesconectar:

1.DESLIGUETudo.

2.Primeiramente,conectetodososcabosaos
dispositivos.

3.Conecteoscabosdesinalaosconectores.

4.Conecteoscabosdealimentaçãoàstomadas.

5.LIGUEosdispositivos.

1.DESLIGUETudo.

2.Primeiramente,removaoscabosdealimentaçãodas
tomadas.

3.Removaoscabosdesinaldosconectores.

4.Removatodososcabosdosdispositivos.

CUIDADO:

Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo
debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade
lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio
epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.

Não:

•Jogueoucoloquenaágua

•Aqueçaamaisde100°C(212°F)

•Consertenemdesmonte

Descarteabateriaconformerequeridopelasleisouregulamentoslocais.

PRECAUCIÓN:

Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica
outransmissores)estivereminstalados,observeoseguinte:

•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição
prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.

10ThinkCentreM700,M900andM900xHardwareMaintenanceManual

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui

1

2

poderesultaremexposiçãoprejudicialàradiação.

PERIGO

AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:

Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose
eviteexposiçãodiretaaofeixe.

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

CUIDADO:

Utilizeprocedimentosdesegurançaparalevantarequipamentos.

CUIDADO:

Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação
nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo
dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde
alimentaçãoestejamdesconectadosdafontedealimentação.

Chapter1.Readthisfirst:Importantsafetyinformation11

12ThinkCentreM700,M900andM900xHardwareMaintenanceManual

1

2

Chapter1.Readthisfirst:Importantsafetyinformation13

1

2

14ThinkCentreM700,M900andM900xHardwareMaintenanceManual

DANGER

Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter
undanger.

Pourévitertoutrisquedechocélectrique:

•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration
deceproduitaucoursd'unorage.

•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla
terre.

•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.

•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles
d'interface.

•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede
dommagesmatériels.

•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons
d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux
modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).

•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques
quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles
différentscordons.

ConnexionDéconnexion

1.MettezlesunitésHORSTENSION.

2.Commencezparbranchertouslescordonssurles
unités.

3.Branchezlescâblesd'interfacesurdesconnecteurs.

4.Branchezlescordonsd'alimentationsurdesprises.

5.MettezlesunitésSOUSTENSION.

1.MettezlesunitésHORSTENSION.

2.Débranchezlescordonsd'alimentationdesprises.

3.Débranchezlescâblesd'interfacedesconnecteurs.

4.Débrancheztouslescâblesdesunités.

ATTENTION:

Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence
45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest
dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule
identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde
mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.

Nepas:

•lajeteràl'eau,

•l'exposeràdestempératuressupérieuresà100°C,

•chercheràlaréparerouàladémonter.

Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.

Chapter1.Readthisfirst:Importantsafetyinformation15

ATTENTION:

Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou
desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:

•Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau

rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.

•Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet

d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.

DANGER

Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez
connaissancedesinformationssuivantes:

Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez
deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)

ATTENTION:

Soulevezlamachineavecprécaution.

ATTENTION:

L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent
paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs
cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons
delasourced'alimentation.

16ThinkCentreM700,M900andM900xHardwareMaintenanceManual

1

2

VORSICHT

AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.

AusSicherheitsgründen:

•BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,

Wartungs-oderRekonfigurationsarbeitendurchführen.

•GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt

anschließen.

•AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß

geerdetemSchutzkontaktanschließen.

•DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch

BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.

•Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.

•DieVerbindungzudenangeschlossenenNetzkabeln,Telekommunikationssystemen,Netzwerken

undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und
KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.

•ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder

angeschlossenenEinheitendieKabelgemäßderfolgendenT abelleanschließenundabziehen.

ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor

1.SchaltenSiealleEinheitenAUS.

2.SchließenSieerstalleKabelandieEinheitenan.

3.SchließenSiedieSignalkabelandieBuchsenan.

4.SchließenSiedieNetzkabelandieSteckdosean.

5.SchaltenSiedieEinheitEIN.

1.SchaltenSiealleEinheitenAUS.

2.ZiehenSiezuerstalleNetzkabelausden
Netzsteckdosen.

3.ZiehenSiedieSignalkabelausdenBuchsen.

4.ZiehenSiealleKabelvondenEinheitenab.

CAUTION:

EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine
gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner
Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen.
DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung
explodieren.

DieBatterienicht:

•mitWasserinBerührungbringen.

Chapter1.Readthisfirst:Importantsafetyinformation17

•über100Cerhitzen.

•reparierenoderzerlegen.

DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.

ACHTUNG:

BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit
LichtwellenleitertechnikoderSendern)Folgendesbeachten:

•DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen

gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenT eile.

•WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier

angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.

VORSICHT

EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:

LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel
verwenden.Strahlungsbereichmeiden.

≥18kg≥32kg≥55kg

ACHTUNG:

ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.

ACHTUNG:

MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit
nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie
StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden
NetzkabelvomNetzgetrenntwerden.

18ThinkCentreM700,M900andM900xHardwareMaintenanceManual

1

2

Chapter1.Readthisfirst:Importantsafetyinformation19

1

2

20ThinkCentreM700,M900andM900xHardwareMaintenanceManual

PERICOLO

Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere
pericolosa.

Perevitareilrischiodiscosseelettriche:

•Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola

riconfigurazionedelprodottoduranteuntemporale.

•Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa

terra.

•Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper

questoprodotto.

•Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.

•Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno

strutturale.

•Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi

aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee
configurazione.

•Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate

operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità
collegate.

PercollegarsiPerscollegarsi

1.SPEGNEREleapparecchiature.

2.Innanzitutto,collegaretuttiicavialleunità.

3.Collegareicavidisegnaleaiconnettori.

4.Collegareicavidialimentazioneallapresa.

5.Accenderel'unità.

1.SPEGNEREleapparecchiature.

2.Innanzitutto,rimuovereicavidialimentazionedalla
presa.

3.Rimuovereicavidisegnaledaiconnettori.

4.Rimuoveretuttiicavidalleunità.

ATTENZIONE:

Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria
equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria
allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La
batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.

Non:

•Gettareoimmergerelabatterianell'acqua

•Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)

•Smontarla,ricaricarlaotentarediripararla

Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive
disposizioniedisposizionilocali).

Chapter1.Readthisfirst:Importantsafetyinformation21

ATTENZIONE:

1

2

Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo
trasmittenti),tenerpresentequantosegue:

•Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni

laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.

•L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale

possonoprovocarel'esposizionearadiazionipericolose.

PERICOLO

AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:

Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente
construmentiotticiedevitarel'esposizionealfascio.

≥18kg≥32kg≥55kg

ATTENZIONE:

Prestareattenzionenelsollevarel'apparecchiatura.

ATTENZIONE:

Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon
disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi
alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione
sianoscollegatidallafontedialimentazione.

22ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation23

1

2

PELIGRO

Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede
serpeligrosa.

Paraevitarelriesgodedescargaeléctrica:

•Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo

reconfiguracióndeesteproductoduranteunatormentaeléctrica.

•Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy

conectadasatierra.

•Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente

debidamentecableadas.

•Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.

24ThinkCentreM700,M900andM900xHardwareMaintenanceManual

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.

•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos

módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo
contrarioenlosprocedimientosdeinstalaciónyconfiguración.

•Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao

abralascubiertasdeesteproductoodelosdispositivosconectados.

ParaconectarParadesconectar

1.APÁGUELOtodo.

2.Enprimerlugar,conectetodosloscablesalos
dispositivos.

3.Conecteloscablesdeseñalalosconectores.

4.Enchufeloscablesdealimentaciónalastomasde
corriente.

5.Enciendaeldispositivo.

1.APÁGUELOtodo.

2.Enprimerlugar,desenchufeloscablesdealimentación
delastomasdecorriente.

3.Desconecteloscablesdeseñaldelosconectores.

4.Desconectetodosloscablesdelosdispositivos.

PRECAUCIÓN:

Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra
detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene
unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería
contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.

Nodebe:

•Arrojarlaalaguaosumergirlaenella

•Exponerlaatemperaturassuperioresa100°C(212°F)

•Repararlaodesmontarla

Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.

PRECAUCIÓN:

Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra
ópticaotransmisores)instalados,tengaencuentalosiguiente:

•Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación

láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.

•Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría

exponersearadiacionespeligrosas.

PELIGRO

Chapter1.Readthisfirst:Importantsafetyinformation25

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.T engaencuentalo

1

2

siguiente:

Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon
instrumentosópticos,yeviteexponersedirectamentealrayoláser.

≥18kg≥32kg≥55kg

PRECAUCIÓN:

Adopteprocedimientossegurosallevantarelequipo.

PRECAUCIÓN:

Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede
alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo
podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo,
asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.

26ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter2.Productoverview

Thischapterprovidesinformationaboutthefollowingtopics:

•“Hardwarelocations”onpage27

•“Features”onpage35

•“Specifications”onpage38

•“Programs”onpage38

Hardwarelocations

Thissectionprovidesinformationaboutthelocationsofthecomputerhardware.

Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.

Frontview

Figure1.Frontview

1Powerbutton

3USB3.0connector
5Headsetconnector

©CopyrightLenovo2015,2016

2Storagedriveactivityindicator
4Microphoneconnector

6AlwaysOnUSB3.0connector

27

•AlwaysOnUSB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,

ascanner,aprinter,orapersonaldigitalassistant(PDA).Withthepoweradapterconnected,youcan
chargetheautomaticallydetecteddeviceevenwhenthecomputerisinhibernationmodeorturnedoff.If
theAlwaysOnUSBconnectorfunctionisnotenabled,openthePowerManagerprogramandenablethe
function.ToopenthePowerManagerprogram,see“Accessingaprogramonthecomputer”onpage38
ToenabletheAlwaysOnUSBconnector,refertothehelpsystemofthePowerManagerprogram.

•Headsetconnector
Usedtoconnectaheadsetorheadphonestoyourcomputer.

•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputer.Youcanusethemicrophonetorecordaudiooruse

speech-recognitionsoftware.

•Powerbutton
Usedtoturnonyourcomputer.Youalsocanusethepowerbuttontoturnoffyourcomputeronlywhen

youcannotuseanyMicrosoft

®

Windows

®

shutdownproceduretoturnoffyourcomputer.

•Storagedriveactivityindicator
Whentheindicatorison,thestoragedrivesareinuse.

•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a

scanner,aprinter,oraPDA.

.

28ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Rearview

Figure2.Rearview

1USB3.0connector2USB3.0connector
3Headphoneconnector
5DisplayPort
7DisplayPortconnector8poweradapterconnector
9Security-lockslot10Optionalconnector(availableonsomemodels)
11Ethernetconnector12Padlockloop
13Wi-Fiantennaslot

®

connector

4USB3.0connector
6USB3.0connector

Note:TheUSB3.0connector4supportsthesmartpoweronfeaturethatenablesyoutoturnonthe
computerorwakeitupfromS4hibernationmodebypressingAlt+Ponthekeyboard.Y oucanenableor
disablethesmartpoweronfeaturefromtheSetupUtilityprogram.Fordetailedinformation,see“Enablingor
disablingadevice”onpage63

.

•DisplayPortconnector
Usedtoconnectahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatusea

DisplayPortconnector.

•Ethernetconnector
UsedtoconnectanEthernetcableforalocalareanetwork(LAN).

Note:T ooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea
Category5eorbetterEthernetcable.

Chapter2.Productoverview29

•Headphoneconnector
Usedtoconnectheadphonestoyourcomputer.

•Optionalconnector
Optionalconnector,dependingonyourcomputermodel.

•Padlockloop
Forinformation,see“Lockingthecomputercover”onpage57

.

•poweradapterconnector
Usedtoconnectthepoweradaptertoyourcomputerforpowersupply.

•Security-lockslot
Forinformation,see“AttachingaKensington-stylecablelock”onpage59

.

•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a

scanner,aprinter,oraPDA.

•Wi-Fiantennaslot
UsedtoinstalltherearWi-Fiantennacableconnectorthatisavailableonlyonsomemodels.Therear

Wi-FiantennaisinstalledontherearWi-Fiantennacableconnector.

30ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Computercomponents

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsareoptional.

Figure3.Computercomponents

1poweradapterbracket2poweradapter
3Powercord
5Verticalstand
7Heatsink8Internalspeakerholder
9Internalspeaker10Microprocessor
11FrontWi-Fiantenna12Memorymodule
13Wi-Ficard142.5-inchstoragedrive
15Coin-cellbattery16Storagedrivebracket
17M.2storagedrive
19RearWi-Fiantenna
21Externalopticaldrive

4Computercover
6Systemfan

18Systemboard
20VESA
22Externalbox(externalbatterybox,externaloptical

®

mountbracket

drivebox,orI/Obox)

Note:ForM700andM900,a90-wattpoweradapterisrequiredtoensurethattheI/Oboxoperates
properly.A90-wattpoweradapterisshippedwithyourcomputerorcanbeorderedseparately.Youarenot
recommendedtousetheI/OboxthatisofferedwithaThinkCentreM53,M73,M83,orM93/pcomputer.

Chapter2.Productoverview31

MajorFRUsandCRUs

Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.

Figure4.MajorFRUsandCRUs

ThefollowingtableliststhemajorFRUsshownintheillustrationaboveandidentifieswhichFRUsare
alsoself-serviceCRUsoroptional-serviceCRUs.

Notes:

•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.Examplesof
thesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.Other
self-serviceCRUsdependingonproductdesignmightincludememorymodules,adaptercards,hard
diskdrives,andopticaldrives.

32ThinkCentreM700,M900andM900xHardwareMaintenanceManual

•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerandareconcealedbyan
accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,the
specificCRUisvisible.

NumberFRUdescription

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

poweradapterbracketY esNo
poweradapterYesNo
PowercordYesNo
Computercover
VerticalstandYesNo
MemorymoduleNoYes
InternalspeakerholderNoNo
InternalspeakerYesNo
MicroprocessorNoNo
HeatsinkNoNo
FrontWi-FiantennaNoNo
Systemfan
Chassis
Wi-FicardNoYes
Coin-cellbattery
M.2storagedriveNoYes
Storagedrivebracket

2.5-inchstoragedriveNoYes
RearWi-FiantennaNoNo
Systemboard
VESAmountbracket
ExternalopticaldriveYesNo
Externalbox(externalbatterybox,external

opticaldrivebox,orI/Obox)

Self-serviceCRUOptional-serviceCRU

YesNo

NoYes
NoNo

NoYes

NoYes

NoNo

YesNo

YesNo

FordetailedFRUinformation,suchastheFRUpartnumbersandsupportedcomputermodels,goto:
http:/www.lenovo.com/serviceparts-lookup

Chapter2.Productoverview33

Partsonthesystemboard

Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see

“Frontview”onpage27and“Rearview”onpage29.

Figure5.Partsonthesystemboard

1Memoryslot2M.2Wi-Ficardslot
3Coin-cellbattery
5SATA3.0storagedriveconnector6Systemfanconnector
7Optionalserialconnector8Optionaldisplayconnector
9Coverpresenceswitchconnector(Intrusionswitch

4M.2storagedriveslot

10Thermalsensor

connector)

11Microprocessorsocket12Internalspeakerconnector
13Memoryslot

34ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Machinetypeandmodellabel

MT-M XXXX-XXXXXX
S/N XXXXXXXX

Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Themachinetypeandmodellabelisattachedonthesideofyourcomputerasshown.

Figure6.Machinetypeandmodellabel

Features

Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.

Informationaboutyourcomputer

•Toviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer,
dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties.

–ForWindows10:ClickSettings➙System➙About.

•Toviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour
computer,dothefollowing:

Chapter2.Productoverview35

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.

Preinstalledoperatingsystem

YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating
systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.Todetermineifanoperating
systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.

Powersupply

Yourcomputercomeswithoneofthefollowingpoweradapters:

•65-wattpoweradapter

•90-wattpoweradapter

•135-wattpoweradapter

Storagedrives

Yourcomputersupportsuptotwostoragedrives(harddiskdrives,hybriddrives,orsolid-statedrives).

Toviewtheamountofstoragedrivespace,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick
Manage.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDiskManagement.

Videofeatures

Theintegratedgraphicscardsupportsthefollowingdisplayconnectorsonyourcomputer:

•DisplayPortconnectors

Audiofeatures

Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:

•Headphoneconnector

•Headsetconnector

•Internalspeaker

•Microphoneconnector

Input/Output(I/O)features

•Audioconnectors(headphoneconnector,headsetconnector,andmicrophoneconnector)

•DisplayPortconnector

•Ethernetconnector

•USBconnectors

Expansion

•Externalopticaldrivebox(availableonsomemodels)

36ThinkCentreM700,M900andM900xHardwareMaintenanceManual

•Storagedrivebay

•Memoryslot

Networkfeatures

•EthernetLAN
TheintegratednetworkinterfacecardsupportstheEthernetconnectoronyourcomputer.

•WirelessLAN(availableonsomemodels)

•Bluetooth(availableonsomemodels)

Securityfeatures

Formoreinformation,seeChapter5“Security”onpage57.

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand
otherperipherals,powersources,maintenancehistory,andsoon.

•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe

consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingordisablingtheErPLPScompliancemode”onpage64.

•IntelligentCoolingEngine(ICE)
TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer

torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal
performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“ChangingtheICE
performancemode”onpage64

•Intel

®

StandardManageability

and“EnablingordisablingtheICEThermalAlertfeature”onpage64.

IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier
andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.

•IntelActiveManagementTechnology(AMT)(availableonsomemodels)
IntelActiveManagementT echnologyishardware-andfirmware-basedtechnologythatmakescomputers

easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.

•IntelMatrixStorageManager
IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSerialAdvancedT echnology

Attachment(SATA)RedundantArrayofIndependentDisks(RAID)5arraysandSAT ARAID10arrayson
specificIntelchipsetsystemboardstoenhanceharddiskperformance.

•PrebootExecutionEnvironment(PXE)
PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof

datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread

managementdatastoredintheBIOSofacomputer.

Chapter2.Productoverview37

•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother
computeronthesameLAN.

•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.

Specifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Dimensions

Width:35mm(1.4inches)
Height:179mm(7.0inches)
Depth:182mm(7.2inches)

Weight

Maximumconfigurationasshipped:1.3kg(2.9lb)

Environment

•Airtemperature:

Operating:From10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)

•Humidity:

Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)

•Altitude:

Operating:From-15.2m(-50ft)to3048m(10000ft)
Storage:From-15.2m(-50ft)to10668m(35000ft)

Electricalinput

Inputvoltage:From100Vacto240Vac
Inputfrequency:50/60Hz

Programs

Thissectionprovidesinformationabouttheprogramsonthecomputer.

Accessingaprogramonthecomputer

Toaccessaprogramonthecomputer,dooneofthefollowing:

•FromWindows

1.DependingonyourWindowsversion,dooneofthefollowing:

38ThinkCentreM700,M900andM900xHardwareMaintenanceManual

®

Search:

–ForMicrosoft

®

Windows7:ClicktheStartbuttontoopentheStartmenu,andthentypethe

programnameintothesearchbox.

–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.

2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.

•FromtheStartmenuorControlPanel:

1.ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthedesiredprogramto
launchtheprogram.

2.Iftheprogramnameisnotdisplayed,clickAllProgramsforWindows7orAllappsforWindows
10todisplaytheprogramlist.Fromthelistorafolderinthelist,clickthenameofthedesired
programtolaunchtheprogram.

3.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel.
a.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick

ControlPanel.

b.ViewControlPanelusingLargeiconsorSmallicons,andthenclickthenameofthedesired

programtolaunchtheprogram.

Installingaprogramthatisreadytobeinstalled

Note:ForWindows7,dependingonthecomputermodel,someoftheLenovoprogramsmightbereadyto

beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.

Toinstallaprogramthatisreadytobeinstalled,dothefollowing:

1.OpentheLenovoThinkVantage

®

Toolsprogram.See“Accessingaprogramonthecomputer”on

page38.

2.ViewtheprogramiconsusingTiles.

3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then,
double-clicktheicontoinstalltheprogram.

AnintroductiontoLenovoprograms

ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.

Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbepreinstalled.

•ForWindows7only:
–CreateRecoveryMedia

TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage
drivetothefactory-defaultsettings.

–FingerprintManagerProorThinkVantageFingerprintSoftware

TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea
fingerprintreader.Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenroll
yourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows
password.Asaresult,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecure
useraccess.

–LenovoPowerENGAGE

TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.

Chapter2.Productoverview39

–PasswordManager

ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.

–RescueandRecovery

®

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset
ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.

–SystemUpdate

TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such
asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom
theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor
downloadandinstallation.Y ouhavecompletecontrolofwhichupdatestodownloadandinstall.

•ForWindows10only:
–LenovoCompanion

Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo
Companion,theyare.UseLenovoCompaniontodothefollowing:

–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates.
–Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer.
–Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles

andblogsfromtrustedsources.

LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou
candowithyourcomputer.

–LenovoID

TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo
programsandwebportalswithsinglesign-on.

•ForWindows7andWindows10:
–LenovoBluetoothLock

TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone)
asaproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthe
distancebetweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo
BluetoothLockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyour
computerwhenyoucomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorized
accessincasethatyouforgettolockyourcomputer.

–LenovoDeviceExperienceorLenovoPCExperience

TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important
settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.

–LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,
alongwithhintsandtipsformaximumsystemperformance.

–PowerManager

ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementfor
yourcomputer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalance
betweenperformanceandpowersaving.

40ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter3.Usingyourcomputer

Thischaptercontainsthefollowingtopics:

•“Registeringthecomputer”onpage41

•“Settingthecomputervolume”onpage41

•“Usingadisc”onpage41

•“Connectingtoanetwork”onpage43

Registeringthecomputer

WhenyouregisterthecomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

ToregisterthecomputerwithLenovo,ensurethatthecomputerisconnectedtotheInternet.Then,goto
http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.

Settingthecomputervolume

Tosetthecomputervolume,dothefollowing:

1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage41.

2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.

AddinganicontotheWindowsnotificationarea

ToaddanicontotheWindowsnotificationarea,dothefollowing:

1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand
dragittothenotificationarea.

2.Iftheiconisnotdisplayed,turnontheicon.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickNotificationAreaIcons➙Turnsystemiconsonoroff.

•ForWindows10:ClickSettings➙System➙Notifications&actions➙Turnsystemicons
onoroff.

c.Turnonthedesiredicon.

3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.

Usingadisc

Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.

©CopyrightLenovo2015,2016

41

Guidelinesaboutusingtheopticaldrive

Whenusingtheopticaldrive,followtheseguidelines:

•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature

–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight

•Donotinsertanyobjectotherthanadiscintothedrive.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

•Beforemovingthecomputer,removethediscfromthedrive.

Handlingandstoringadisc

Whenhandlingandstoringadisc,followtheseguidelines:

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

Playingandremovingadisc

Toplayadisc,dothefollowing:

1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.

2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.

3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.

Toremoveadiscfromtheopticaldrive,dothefollowing:

1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.

2.Carefullyremovethediscfromthetray.

3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.

Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffthecomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.

42ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Recordingadisc

Ifyouropticaldrivesupportsrecording,youcanrecordadisc.

RecordingadiscusingWindowstools

TorecordadiscusingWindowstools,dooneofthefollowing:

•BurnadiscusingtheAutoPlaywindow.

1.Ensurethatthediscisplayedautomatically.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:

–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,

andthenclickAutoPlay.

–ForWindows10:ClickSettings➙Devices➙AutoPlay.

c.SelectorturnonUseAutoPlayforallmediaanddevices.

2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.

3.Followtheinstructionsonthescreen.

•BurnadiscusingWindowsMedia

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenWindowsMediaPlayer.See“Accessingaprogramonthecomputer”onpage38.

3.Followtheinstructionsonthescreen.

•BurnadiscfromanISOfile.

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.Double-clicktheISOfile.

3.Followtheinstructionsonthescreen.

®

Player.

Recordingadiscusingpreinstalledprograms

Torecordadiscusingpreinstalledprograms,dothefollowing:

1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.

2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon
thecomputer”onpage38.

3.Followtheinstructionsonthescreen.

Connectingtoanetwork

Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectthecomputertoa
network,see“Networkingproblems”onpage73.

ConnectingtoanEthernetLAN

YoucanconnectthecomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernetconnector.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

Chapter3.Usingyourcomputer43

ConnectingtoawirelessLAN

YoucanconnectthecomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof
radiowavesonly.

Note:ThewirelessLANfeatureisoptional.

Toestablishawireless-LANconnection,dothefollowing:

1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonthecomputerisworking.

2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable
wirelessnetworks.

Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea,
addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage41

3.ClickawirelessLAN,andthenclickConnecttoconnectthecomputertoit.Providerequired
informationifneeded.

ConnectingtoaBluetooth-enableddevice

Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless
connectionbetweenthecomputerandanotherBluetooth-enableddevicewithinadistanceofabout10
m(32.8ft).

Note:TheBluetoothfeatureisoptional.

.

ToconnecttoaBluetooth-enableddevice,dothefollowing:

1.EnsurethattheBluetoothfeatureonthecomputerisworkingandtheBluetooth-enableddeviceis
locatedwithinadistanceofabout10m(32.8ft)fromthecomputer.

2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand
followtheinstructionsonthescreen.

Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage41.

I/Obox

Thissectionprovidesthefollowinginformation:

•“AbouttheI/Obox”onpage44

•“UsingtheI/Obox”onpage45

Note:ForinformationaboutreplacingtheI/Obox,referto“ReplacingtheI/Obox”onpage99.

AbouttheI/Obox

TheI/Oboxprovidesthefollowingconnectors:

•ForconnectingtotheThinkCentre®tinypersonalcomputer
OneUSB3.0connector

•Forconnectingtoexternaldevices
FourUSB2.0connectors(twoonthefrontandtwoontherear)

TwoUSB3.0connectors
Oneserialport

44ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Dimensions

Width:24mm(0.9inches)
Height:183mm(7.2inches)
Depth:184mm(7.2inches)

UsingtheI/Obox

WhenyouusetheI/OboxwiththeThinkCentretinycomputer,notethefollowing:

•TheI/Oboxsupportsamaximumcurrentratingof5A.Itisrecommendedthatyouconnectlow-current
devicestotheI/Oboxandconnecthigh-currentdevicesdirectlytotheThinkCentretinycomputerto
ensurethebestperformanceofthedevices.

•TheUSB2.0connectorsandUSB3.0connectorsontheI/Oboxeachprovides500mAand900mA
current,respectively.Whenyouconnectahigh-currentstoragedrivetoonlyoneUSBconnector,the
systemmightnotrecognizethedevice.YoucanconnectthestoragedrivetotwoUSBconnectors
ontheI/Obox.

•Theserialportdoesnotsupporthotswapping.Donotconnectadevicetotheconnectororremovea
devicefromtheconnectorwhilethesystemisrunning.

•TheconnectorsontheI/Oboxcannotbeenabledordisabledindividually.Toenableordisableanyofthe
connectorsontheI/Obox,enableordisabletheUSBconnectors3and4ontherearofthecomputer.

•TheI/OboxenablesyoutowakeupthecomputerfromS3standbymodethroughoperationsondevices
connectedtotheI/Oboxconnectors.

Externalbatterybox

Thissectionprovidesthefollowinginformation:

•“Batterysafetyinformation”onpage45

•“Usingtheexternalbatterykit”onpage46

Note:Forinformationaboutreplacingtheexternalbatterybox,referto“Replacingtheexternalbattery
box”onpage102.

Batterysafetyinformation

http://www.lenovo.com/safety

Safetyinformation

DANGER

Thereisadangerofexplosioniftherechargeablebatterypackisincorrectlyreplaced.Thebattery
packcontainsasmallamountofharmfulsubstances.

Toavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatterypackawayfromfire.

•Donotexposeittowaterorrain.

•Donotattempttodisassembleit.

•Donotshort-circuitit.

Chapter3.Usingyourcomputer45

•Keepitawayfromchildren.

Note:(JEITAguidance):Batteriesareexpendableproducts.Whenafullychargedbatteryno

longerprovidessufficientruntime,itshouldbereplaced.Batteriesusedlongerthanthewarranty
periodmaybegoodcandidatesforreplacement.Batteryreplacementsunderwarrantymustbe
validatedbyLenovousingLenovosystemdiagnosticsinstalledonthecomputer,oravailablefor
downloadatwww.lenovo.com/thinkvantagetoolboxandeitherwww.lenovo.com/powermanager_xpor
www.lenovo.com/powermanager_vista_win7.Batterylifeisaffectedbyseveralfactorssuchasrecharge
cyclecount,temperature,systemusage,screenbrightness,applications,andothercustomerpreferences.

Note:Lenovobatteriesareshippedpartiallychargedtomaximizeshelflife.Tomaximizethelongevityof
yourbattery,youshouldfullychargeitafterreceivingit.Batteriesshouldalsoberechargedatleasttwicea
year.Ifthebatteryisstoredwithalowchargeforextendedperiodsoftime,thebatterymaybecome
unusableandmightbedisabled.BatteriessuppliedbyLenovoforusewithyourproducthavebeentested
forcompatibilityandshouldonlybereplacedwithapprovedparts.

AbatterypackotherthantheonespecifiedbyLenovo,oradisassembledormodifiedbatterypackis
notcoveredbythewarranty.

LenovodoesnotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.Lenovosystemsmay
continuetoboot,butmaynotchargeunauthorizedbatteries.

Warning:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,andprovides
nowarrantiesforfailuresordamagearisingoutoftheiruse.

Usingtheexternalbatterykit

Prerequisites

•TheexternalbatterykitisconnectedtoaLenovo-specifiedpoweradapterwiththefollowingelectrical
parameters:
Input:100-240Vac
Output:20Vdc,3.25A

•Theexternalbatterykitisusedandstoredinthefollowingenvironmenttemperature:
10°Cto40°C(50°Fto104°F)

Connectorsandindicatorsontheexternalbatterybox

Figure7.Externalbatterykit

1Indicator1(green)
2Indicator2(red)
3dc-outconnector

4powerconnector

5dc-to-dccable

46ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Tousetheexternalbattery,dothefollowing:

1.T urnoffyourcomputer.

2.Usethedc-to-dccabletoconnectthedc-outconnectorontheexternalbatteryboxandthepower
connectoronthecomputer.

3.Connectthepoweradaptertothepowerconnectorontheexternalbatterybox.

Note:Aftertheexternalbatteryboxisproperlyconnectedtothecomputerandthepoweradapter,the
externalbatteryservesasabackuppowersupplytoensurethatthecomputerentershibernationmode
whenthepoweradapterisremovedorapoweroutageoccurs.

Thetwoindicatorsontheexternalbatteryboxindicatethestatusoftheexternalbattery.

IndicatorstatusExternalbatterystatus

Greenindicatorflashes
Greenindicatoralwayson
Redindicatorflashes
Redindicatoralwayson

Lessthan20%powerremaining
poweradapterconnected

Batteryusagereaches500times(maximumguaranteed)
Batteryfailingorincorrectlyinstalled

Additionalinstructions

•Inthecaseofanpowerfailure,ifthecomputerisconnectedtoasufficientlychargedexternalbattery,the
computerwillturntobepoweredbytheexternalbatteryandenterhibernationstate.Afterthecomputer
entershibernationstate,thecomputerwillnotrespondwhenyoupressthepowerbutton.

•Whenthepowersupplyisrestored,thecomputerwillbepoweredonwhenyoupressthepowerbutton.

•Inthecaseofanpowerfailure,ifthecomputerisinhibernationstate,wakeupthecomputerbeforethe
greenindicatorontheexternalbatteryboxstartstoflash.Ifthepowersupplyisrestoredbeforethegreen
indicatorstartstoflash,youdononeedtowakeupthecomputer.

•Inthecaseofanpowerfailureafterthecomputerhascrashed,databackupwillnotwork.

Chapter3.Usingyourcomputer47

48ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter4.Youandyourcomputer

Thischaptercontainsthefollowingtopics:

•“Arrangingyourworkspace”onpage49

•“Accessibilityinformation”onpage50

•“Cleaningthecomputer”onpage53

•“Maintenance”onpage53

•“Movingthecomputer”onpage55

Arrangingyourworkspace

Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation
aboutthefactorsthataffectthewayyouarrangeyourworkspace.

Glareandlighting

Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place
themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting
byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains
orblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitorasthe
roomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.

Aircirculation

Thecomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough
theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage.
Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient.
Ensurethattheventedairisnotblowingonpeople.

Electricaloutletlocationsandcablelengths

Thefollowingfactorsmightdeterminethefinalplacementofthecomputer:

•Locationsofelectricaloutlets

•Lengthofpowercordsorpoweradapters

•Lengthofthecablesthatareconnectedtootherdevices

Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on
page1

.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition
thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.

©CopyrightLenovo2015,2016

49

•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches).
Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit
withouttwistingyourbody.

•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair
adjustmentstobestsuityourdesiredposture.

•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.

•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.

•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.

Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof
workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort
associatedwithyourworkingposture.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Y oualsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakethecomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+U

RightShiftforeightseconds
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

OpenEaseofAccessCenter
TurnonorturnoffFilterKeys

TurnonorturnoffMouseKeys

Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.

50ThinkCentreM700,M900andM900xHardwareMaintenanceManual

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.

TouseEaseofAccessCenter,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickEaseofAccessCenter.

•ForWindows10:ClickSettings➙EaseofAccess.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas

errormessages.

•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintothecomputerusingamouse,joystick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.

•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandtypecertainkeycombinationseasier.

•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeiteasiertomanagewindowswiththemouse.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolthecomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickSpeech
Recognition.

Chapter4.Y ouandyourcomputer51

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp

•UsingtheNVDAscreenreader:
http://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofthe
computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickScreenresolution.

•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.

3.Followtheinstructionsonthescreen.

Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage51.

•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.

1.Right-clickablankareaonthedesktop.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolution➙Maketextandotheritemslargerorsmaller.

–ForWindows10:ClickDisplaysettings.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

52ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Industry-standardconnectors

Thecomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

TTY/TDDconversionmodem

Thecomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf(TDD)
conversionmodem.ThemodemmustbeconnectedbetweenthecomputerandaTTY/TDDtelephone.
Then,youcantypeamessageonthecomputerandsendittothetelephone.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.

Cleaningthecomputer

CAUTION:
Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothecomputer.

Itisagoodpracticetocleanthecomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically.
Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose
particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid
glasscleanerandthenwipethescreensurface.

Maintenance

Withappropriatecareandmaintenance,thecomputerwillserveyoureliably.Thissectionprovides
informationaboutmaintainingthecomputersothatitcankeepworkingintoporder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingthecomputerfunctioningproperly:

•Keepthecomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.

•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepthecomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofthecomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.

•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.

Chapter4.Y ouandyourcomputer53

•Keepthecomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingthe
computercurrent”onpage54

•Emptyyourrecyclebinonaregularbasis.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance
problems.See“Performanceproblems”onpage75

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.

•Backupyourdataonthestoragedriveregularly.Y oucanrestorethestoragedrivefromabackup.
Tobackupyourdata,dooneofthefollowing:

–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”

onpage38

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl

Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFileHistory.Followthe
instructionsonthescreen.

•Createarecoverymediumasearlyaspossible.Youcanusetherecoverymediumtorecoveryour
operatingsystemevenifWindowsfailstostartup.

Tocreatearecoverymedium,dooneofthefollowing:
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonthe

computer”onpage38
systemoftheprogram.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl

Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery.Followthe
instructionsonthescreen.

•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto
recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace
onyourstoragedrive.

Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonthe
computer”onpage38.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem
oftheprogram.

.Formoreinformationaboutbackingupyourdata,refertothehelpsystemoftheprogram.

.

.

.Formoreinformationaboutcreatingarecoverymedium,refertothehelp

Keepingthecomputercurrent

Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software
programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforthe
computer.

Gettingthelatestdevicedrivers

Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofthecomputer.

Togetthelatestdevicedriversforthecomputer,dooneofthefollowing:

•Downloadthedevicedriversthatarepreinstalledonthecomputer.Gotohttp://www.lenovo.com/drivers.

•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage55

Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended
thatyougetdevicedriversfromLenovo.

54ThinkCentreM700,M900andM900xHardwareMaintenanceManual

.

Gettingthelatestsystemupdates

Togetthelatestsystemupdatesforthecomputer,ensurethatthecomputerisconnectedtotheInternet
anddooneofthefollowing:

•UseoneofthefollowingLenovoprogramstogetthesystemupdates,suchasdevicedriverupdates,
softwareupdates,andBIOSupdates:

–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonthecomputer”

onpage38

•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows
components,anddevicedriverupdates.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and

–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.

3.Followtheinstructionsonthescreen.

.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

thenclickWindowsUpdate.

Movingthecomputer

Beforemovingthecomputer,takethefollowingprecautions:

1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage53.

2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.

3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.

Movingthecomputertoanothercountryorregion

Whenyoumovethecomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe
LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora
listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe
supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.

Chapter4.Y ouandyourcomputer55

56ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter5.Security

Thischaptercontainsthefollowingtopics:

•“Lockingthecomputer”onpage57

•“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage59

•“Preventingunauthorizedaccesstothecomputer”onpage59

•“Usingfingerprintauthentication”onpage60

•“Usingthecoverpresenceswitch”onpage65

•“Usingandunderstandingfirewalls”onpage60

•“Protectingdataagainstviruses”onpage60

•“ComputraceAgentsoftwareembeddedinfirmware”onpage61

•“T rustedPlatformModule(TPM)”onpage61

Lockingthecomputer

Thissectionprovidesinformationaboutlockingthecomputerwiththelockingdevicestokeepthecomputer
safe.

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Y ourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.

©CopyrightLenovo2015,2016

57

Figure8.Installingapadlock

58ThinkCentreM700,M900andM900xHardwareMaintenanceManual

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support

Figure9.Kensington-stylecablelock

ViewingandchangingsecuritysettingsintheSetupUtilityprogram

ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectSecurity.

3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Y oucan
referto“UsingtheSetupUtilityprogram”onpage63togetbasicinformationaboutsomemajor
securitysettings.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

Preventingunauthorizedaccesstothecomputer

YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstothecomputerand
data.

•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage65.

•TouseWindowsaccounts,dothefollowing:

1.ClicktheStartbuttontoopentheStartmenu.

Chapter5.Security59

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel➙UserAccounts.

–ForWindows10:ClickSettings➙Accounts.

3.Followtheinstructionsonthescreen.

Usingfingerprintauthentication

Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor
simpleandsecureuseraccess.Tousefingerprintauthentication,firstenrollyourfingerprintsandassociate
themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword).
Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.

Tousefingerprintauthentication,dooneofthefollowing:

•ForWindows7:OpentheFingerprintManagerProorThinkVantageFingerprintSoftwareprogram
providedbyLenovo.See“Accessingaprogramonthecomputer”onpage38
aboutusingtheprogram,refertothehelpsystemoftheprogram.

•ForWindows10:ClicktheStartbuttontoopentheStartmenu,andthenclickSettings➙Accounts➙
Sign-inoptions.Followtheinstructionsonthescreen.

Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon
theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.

.Formoreinformation

Usingandunderstandingfirewalls

Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.Ifthe
computerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formoreinformation
abouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.

TouseWindowsFirewall,dothefollowing

1.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClicktheStartbuttontoopentheStartmenu.

•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickWindows
Firewall.

3.Followtheinstructionsonthescreen.

Protectingdataagainstviruses

Thecomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.

Lenovoprovidesafullversionofantivirussoftwareonthecomputerwithafree30-daysubscription.After30
days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.

60ThinkCentreM700,M900andM900xHardwareMaintenanceManual

ComputraceAgentsoftwareembeddedinfirmware

TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The
softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer
call-inlocation.Y oumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

TrustedPlatformModule(TPM)

TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinthe
computer.

Chapter5.Security61

62ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter6.Advancedconfiguration

Thischaptercontainsthefollowingtopics:

•“UsingtheSetupUtilityprogram”onpage63

•“UpdatingtheBIOS”onpage68

UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofthecomputer.This
sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.

Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.T urnonorrestartthecomputer.

2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram
opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage65

Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.

.

Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The
keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.

Enablingordisablingadevice

Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such
asUSBconnectorsorstoragedrives).

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectDevices.

3.SelectthedeviceyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

EnablingordisablingtheAutomaticPowerOnfeatures

IfyouenabletheAutomaticPowerOnfeatures,thecomputerwillstartupautomatically.

ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectPower➙AutomaticPowerOnandpressEnter.

3.SelectthefeatureyouwanttoenableordisableandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

©CopyrightLenovo2015,2016

63

EnablingordisablingtheErPLPScompliancemode

Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration

YoucanenabletheErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenthecomputerisofforinsleepmode.

ToenableordisabletheErPLPScompliancemode,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectPower➙EnhancedPowerSavingModeandpressEnter.

3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:

•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage63.

•IfyouselectDisabled,pressEnter.Then,gotothenextstep.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

WhentheErPLPScompliancemodeisenabled,youcanwakeupthecomputerbydoingoneofthe
following:

•Pressthepowerbutton.

•EnabletheWakeUponAlarmfeaturetomakethecomputerwakeupatasettime.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage63.

•EnabletheAfterPowerLossfeaturetomakethecomputerwakeupwhenthepowersupplyresumesafter
asuddenlossofelectricity.

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectPower➙AfterPowerLossandpressEnter.

3.SelectPowerOnandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

ChangingtheICEperformancemode

YoucanadjusttheacousticandthermalperformanceofthecomputerbychangingtheICEperformance
mode.

TochangetheICEperformancemode,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.

3.SelectICEPerformanceModeandpressEnter.

4.FollowtheinstructionsonthescreentochoosetheappropriateICEperformancemode.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

EnablingordisablingtheICEThermalAlertfeature

IfyouenabletheICEthermalalertfeature,whencriticalthermalsituationsoccur,suchasmalfunctioning
fans,abnormallyhightemperature,orpoorcoolingperformances,analertlogwillbewrittenintothe
Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.

ToenableordisabletheICEThermalAlertfeature,dothefollowing:

64ThinkCentreM700,M900andM900xHardwareMaintenanceManual

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.

3.SelectICEThermalAlertandpressEnter.

4.SelectthedesiredsettingandpressEnter.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

EnablingordisablingtheConfigurationChangeDetectionfeature

IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges
ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed
whenyouturnonthecomputer.

ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectSecurity➙ConfigurationChangeDetectionandpressEnter.

3.SelectthedesiredsettingandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:

•PresstheF2key.

Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.

•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63and
“ExitingtheSetupUtilityprogram”onpage67

.

Usingthecoverpresenceswitch

Thecoverpresenceswitchpreventsthecomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.

Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectSecurity➙ChassisIntrusionDetectionandpressEnter.

3.SelectEnabledandpressEnter.

4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch
detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen
youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:

1.Properlyinstallorclosethecomputercover.

2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63and
“ExitingtheSetupUtilityprogram”onpage67.

UsingBIOSpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstothecomputer
anddata.

Youdonothavetosetanypasswordstousethecomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.

Chapter6.Advancedconfiguration65

SetupUtilityprogrampasswordtypes

Thefollowingtypesofpasswordsareavailable:

•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.

•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.

Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.

Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.

•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena
harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess
thestoragedrive.

Notes:

–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive

isremovedfromonecomputerandinstalledinanother.

–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom

thestoragedrive.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.

Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.

Tosetastrongpassword,considerthefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignificantlydifferentfromyourpreviouspasswords

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

2.SelectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPasswordandpressEnter.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage66.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

66ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Selectingastartupdevice

Ifthecomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice
sequencepermanentlyorselectatemporarystartupdevice.

Changingthestartupdevicesequencepermanently

Tochangethestartupdevicesequencepermanently,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.

2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage63.

3.SelectStartup.

4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.

5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage67.

Selectingatemporarystartupdevice

Note:Notalldiscsandstoragedrivesarebootable.

Toselectatemporarystartupdevice,dothefollowing:

1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:

•Ifthestoragedeviceisinternal,gotostep2.

•Ifthestoragedeviceisadisc,ensurethatthecomputerisonorturnonthecomputer.Then,insert
thediscintotheopticaldrive.

•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.

2.T urnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key
untilStartupDeviceMenuisdisplayed.

Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.

3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.

Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress
EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup
device,see“Changingthestartupdevicesequencepermanently”onpage67

.

ExitingtheSetupUtilityprogram

ToexittheSetupUtilityprogram,dooneofthefollowing:

•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectYesinthewindowdisplayed
andpressEnter.

Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExitandpressEnter.
Then,selectYesinthewindowdisplayedandpressEnter.

Chapter6.Advancedconfiguration67

UpdatingandrecoveringtheBIOS

TheBIOSisthefirstprogramthatthecomputerrunswhenyouturnonthecomputer.TheBIOSinitializesthe
hardwarecomponentsandloadstheoperatingsystemandotherprograms.

UpdatingtheBIOS

Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.YoucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly
onsomemodels).

ToupdatetheBIOS,dothefollowing:

1.Gotohttp://www.lenovo.com/drivers.

2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used
tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate
driveryoudownload.

3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.

Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide
theinformationabouthowtorecordtheupdatedisc.See“Usingadisc”onpage41

.

68ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter7.Troubleshooting,diagnostics,andrecovery

Thischapterprovidessolutionstoresolvethecomputerproblems.Followthestepsinthebasicprocedure
forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics,
andrecoveryinformation.

•“Basicprocedureforresolvingcomputerproblems”onpage69

•“Troubleshooting”onpage69

•“Diagnostics”onpage77

•“Recoveryinformation”onpage78

Basicprocedureforresolvingcomputerproblems

Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:

1.Ensurethat:
a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely.
b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning

electricaloutlets.

c.AllconnecteddevicesareenabledintheBIOSsettingsofthecomputer.See“Enablingordisabling

adevice”onpage63

Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.

2.Useanantivirusprogramtoseeifthecomputerhasbeeninfectedbyavirus.Iftheprogramdetects
avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe
nextstep.

3.Goto“T roubleshooting”onpage69andfollowtheinstructionsforthetypeofproblemyouare
experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe
nextstep.

4.Runthediagnosticprogram.See“Diagnostics”onpage77.Ifthediagnosticprogramdoesnotresolve
yourproblem,continuewiththenextstep.

5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage78.

6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation
abouthelp,service,andtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”
onpage139.

.

Troubleshooting

Attention:Donotopenthecomputerorattemptanyrepairbeforereadingandunderstanding“Readthis

first:Importantsafetyinformation”inthisdocument.

Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.

Startupproblems

Thissectionprovidessolutionstostartup-relatedproblems.

Thecomputerdoesnotstartupwhenyoupressthepowerbutton

Solutions:Ensurethat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.

©CopyrightLenovo2015,2016

69

•Ifthecomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.

Theoperatingsystemfailstostartup

Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,
theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice
sequencepermanently”onpage67.

Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup

Solution:Ensurethatnokeysarestuck.

Audioproblems

Thissectionprovidessolutionstoaudio-relatedproblems.

NoaudioinWindows

Solutions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition.

–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers
settingsarenotselectedandnoneofthevolumesettingsissettoolow.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage41.

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
ensurethatthevolumeisnotsettoolow.

•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.

•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.

•Ensurethattheaudiodevicedriversarecorrectlyinstalled.

Soundcomesonlyfromoneexternalspeaker

Solutions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.

•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop
ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.

70ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification

area.See“AddinganicontotheWindowsnotificationarea”onpage41

.

CDproblems

ThissectionprovidessolutionstoCD-relatedproblems.

ACDorDVDdoesnotwork

Solutions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•Ensurethatthediscisinsertedcorrectly,withitslabelup.

•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.

Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startthecomputer

Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto
“Selectingatemporarystartupdevice”onpage67forinformationonviewingandchangingthestartup
sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.

DVDproblems

ThissectionprovidessolutionstoDVD-relatedproblems.

BlackscreeninsteadofDVDvideo

Solutions:

•RestarttheDVDplayerprogram.

•Tryalowerscreenresolutionorcolordepth.

•Closeanyopenfiles,andthenrestartthecomputer.

DVDmoviedoesnotplay

Solutions:

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Y oumightneedtopurchaseadiscwithcodingforthe
regionwhereyouareusingthecomputer.

NoaudioorintermittentaudiowhileplayingaDVDmovie

Solutions:

•Checkthevolumecontrolsettingsonthecomputerandonyourspeakers.

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Chapter7.Troubleshooting,diagnostics,andrecovery71

Playbackissloworchoppy

Solutions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864pixels.

Invaliddiscornodiscfoundmessage

Solutions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864pixels.

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.

Intermittentproblems

Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.

Solutions:

•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.

•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.

Storagedriveproblems

Selectyoursymptomfromthefollowinglist:

•“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage72

•“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive”
onpage72

SomeorallstoragedrivesmissingfromtheSetupUtilityprogram

Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram

Solutions:

•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.

•Ensurethatthecomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfthecomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive

enablementmodule(onetofivestoragedrives)isinstalled.

–IfthecomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement

module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.

"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe
correctstoragedrive

Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage
drive

Solutions:

•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.

72ThinkCentreM700,M900andM900xHardwareMaintenanceManual

•EnsurethatthestoragedrivethecomputerstartsupfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage67

Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacethestoragedrive.

.

Networkingproblems

Thissectionprovidessolutionstonetworking-relatedproblems.

EthernetLANproblems

MycomputercannotbeconnectedtoanEthernetLAN

Solutions:

•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.

•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page63.Then,followtheinstructionsonthescreen.

•EnabletheEthernetLANadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.

3.Right-clicktheEthernetLANadaptericonandclickEnable.

•UpdateorreinstalltheEthernetLANdriver.See“Keepingthecomputercurrent”onpage54.

•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN
administratorforthenecessarynetworkingsoftware.

•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex,
ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight
degradeperformance,causedataloss,orresultinlostconnections.

MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur

Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).

MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps

Solutions:

•Tryanothercable.

•Setthelinkpartnertoauto-negotiate.

•Settheswitchtobe802.3ab-compliant(gigabitovercopper).

TheWakeOnLANfeaturedoesnotwork

Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility
program”onpage63.Then,followtheinstructionsonthescreen.

WirelessLANproblem

Note:ThewirelessLANfeatureisoptional.

Chapter7.Troubleshooting,diagnostics,andrecovery73

ThewirelessLANfeaturedoesnotwork

Solutions:

•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page63.Then,followtheinstructionsonthescreen.

•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe
Startmenu,andthenclickSettings➙Network&Internet➙Wi-Fi.TurnontheWi-Fifeature.

•EnablethewirelessLANadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.

3.Right-clickthewirelessLANadaptericonandclickEnable.

•UpdateorreinstallthewirelessLANdriver.See“Keepingthecomputercurrent”onpage54.

Bluetoothproblems

Note:TheBluetoothfeatureisoptional.

TheBluetoothfeaturedoesnotwork

Solutions:

•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page63.Then,followtheinstructionsonthescreen.

•TurnontheBluetoothradios.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen

clickProperties.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.

3.Right-clicktheBluetoothradiosunderBluetoothRadiosandclickEnable.

•EnabletheBluetoothadapter.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.

3.Right-clicktheBluetoothadaptericonandclickEnable.

•UpdateorreinstalltheBluetoothdriver.See“Keepingthecomputercurrent”onpage54.

SounddoesnotcomefromtheBluetoothheadsetorheadphones

Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.

Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage41

74ThinkCentreM700,M900andM900xHardwareMaintenanceManual

.

3.ClickPlaybackdevices.

4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.

5.ClickOK.

Performanceproblems

Thissectionprovidessolutionstoperformance-relatedproblemsofthecomputer.

Excessivenumberoffragmentedfiles

Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.

Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.

1.Closeanyopenprogramsandwindows.

2.ClicktheStartbuttontoopentheStartmenu.

3.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickComputer.

•ForWindows10:ClickFileExplorer➙ThisPC.

4.Right-clickyourCdriveandthenclickProperties.

5.ClicktheToolstab.

6.DependingonyourWindowsversion,dooneofthefollowing:

•ForWindows7:ClickDefragmentnow.

•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.

7.Followtheinstructionsonthescreen.

Insufficientfreestoragedrivespace

Solutions:Freeupstoragedrivespace.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.

•CleanupyourCdrive.

1.ClicktheStartbuttontoopentheStartmenu.

2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer.

–ForWindows10:ClickFileExplorer➙ThisPC.

3.Right-clickyourCdriveandthenclickProperties.

4.Checktheamountoffreespace,andthenclickDiskCleanup.

5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.

•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.

1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.

–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPrograms
andFeatures.

3.Dooneofthefollowing:

Chapter7.Troubleshooting,diagnostics,andrecovery75

–ToturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe

instructionsonthescreen.

–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick

Uninstall/ChangeorUninstall.

Insufficientfreememoryspace

Solutions:

•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot
performing.

•Installadditionalmemorymodules.T opurchasememorymodules,goto
http://www.lenovo.com.

Serialconnectorcannotbeaccessed

Solutions:

•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.

•Turnontheserialdeviceandkeepthedeviceonline.

•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.

•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.

USBdeviceproblems

ThissectionprovidessolutionstoUSBdevice-relatedproblems.

MyUSBdevicecannotbeaccessed

Solutions:

•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,connectthepowercordtoagroundedelectricaloutlet.

•TurnontheUSBdeviceandkeepthedeviceonline.

•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.

•DetachandreconnecttheUSBconnectortoresettheUSBdevice.

IcannotinstalltheWindows7operatingsystemusinganexternalUSBdevice

Solution:Gotohttp://www.lenovo.com/supporttodownloadandinstallUSBdrivers.

Softwareanddriverproblems

Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.

Forsomeprograms,datescannotbesortedincorrectorder

Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates,
assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.

76ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Someapplicationprogramsdonotworkasexpected

Solutions:

1.Checkwhethertheproblemiscausedbyanapplicationprogram.
a.Ensurethatthesoftwareiscompatiblewiththecomputer.Refertotheinformationsuppliedwith

thesoftwareformoreinformation.
b.Verifythatothersoftwareworkscorrectlyonthecomputer.
c.Verifythatthesoftwareyouareusingworksonanothercomputer.

2.Iftheproblemiscausedbyanapplicationprogram:

•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.

•Updatetheprogram.See“Keepingthecomputercurrent”onpage54

•Uninstalltheprogramandthenreinstallit.Todownloadaprogramthatispreinstalledonthe

computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.

.

Adevicedoesnotworknormallyduetodevicedriverproblems

Solution:Updatethedevicedriver.See“Keepingthecomputercurrent”onpage54.

Diagnostics

Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto

http://www.lenovo.com/diagsforthediagnosticsinformationforthecomputer.

Thediagnosticprogramisusedtotesthardwarecomponentsofthecomputer.Thediagnosticprogramalso
canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofthecomputer.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonthecomputer.Theprogram
enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system
informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum
systemperformance.

ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonthecomputer”onpage38
moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save
andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo
technicalsupportrepresentative.

UEFIdiagnosticprogram

TheUEFIdiagnosticprogramenablesyoutotesthardwaredevices(suchasmemorymodulesorstorage
drives)andprovidesthefollowingtools:

•Systeminformation

•Recoverbadsectorstool

•Generateconfigurationfile

•Executefromconfigurationfile

TousetheUEFIdiagnosticprogram,dothefollowing:

1.T urnonorrestartyourcomputer.

.For

Chapter7.Troubleshooting,diagnostics,andrecovery77

2.BeforeWindowsstarts,repeatedlypressandreleasetheF10keyuntiltheUEFIdiagnosticprogram
opens.

Note:IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage65

3.Followtheinstructionsonthescreentousethediagnosticprogram.

.

Recoveryinformation

Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.

Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Keepingthecomputercurrent”onpage54.

RecoveryinformationforWindows7

TorecoveryourWindows7operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick
Recovery➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–Turnonorrestartthecomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced

BootOptionswindowopens.SelectRepairY ourComputer,pressEnter,andfollowtheinstructions
onthescreentochoosetheappropriaterecoverysolution.

Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions
window.

•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC
drivetothefactory-defaultsettings.

Notes:

–Dependingonthecomputermodel,theRescueandRecoveryprogrammightnotbepreinstalled.You

needtoinstalleditmanuallyearlier.

–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat

youbackedupyourdataearlierwiththeprogram.

TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonthecomputer”onpage38.

Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.

–OpentheRescueandRecoveryworkspace.

1.T urnoffthecomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Releasethe
EnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescueand
Recoveryworkspace.

2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto
resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary

78ThinkCentreM700,M900andM900xHardwareMaintenanceManual

startupdevice”onpage67.Whentherescuemediumstarts,theRescueandRecoveryworkspace
opens.Followtheinstructionsonthescreen.

•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly
theCdriveortheentirestoragedrivetothefactory-defaultsettings.

Note:T ocreatearecoverymedium,see“Goodmaintenancepractices”onpage53

1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice”
onpage67

2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

–Ifthecomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset.
–Ifthecomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport

Centertoorderarecoverydiscset.See“Callingforservice”onpage140.

.

.

RecoveryinformationforWindows10

TorecoveryourWindows10operatingsystem,usethefollowingsolutions:

•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.

1.ClicktheStartbuttontoopentheStartmenu.

2.ClickSettings➙Update&security➙Recovery.

3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.

–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick
Recovery➙OpenSystemRestore.

3.Followtheinstructionsonthescreen.

–UsetheFileHistorytooltorestoreyourfilesfromabackup.

Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.

1.Right-clicktheStartbuttontoopentheStartcontextmenu.

2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFile
History➙Restorepersonalfiles.

3.Followtheinstructionsonthescreen.

–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:

–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart

automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.

–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See

“Selectingatemporarystartupdevice”onpage67
tochoosetheappropriaterecoverysolution.

Note:T ocreatearecoverymedium,see“Goodmaintenancepractices”onpage53.

•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.

.Then,followtheinstructionsonthescreen

Chapter7.Troubleshooting,diagnostics,andrecovery79

–IfthecomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfthecomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport

CentertoorderarecoveryUSBkey.See“Callingforservice”onpage140.

80ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter8.Servicecheckoutandsymptom-to-FRUindex

Thischapterprovidesinformationaboutgeneralservicecheckoutandsymptom-to-FRUindex.

Servicecheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup

sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.

BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS
mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,gotostep6.

Ifyoudoreceivethecorrectresponse,gotostep7.

6.Lookatthefollowingconditionsandfollowtheinstructions:

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage83

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage83.

•Ifthecomputerhangsandnoerrorisdisplayed,gotostep7.

7.RuntheDiagnosticprograms.See“Diagnostics”onpage77.

•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.

•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskdriveupgrades

•Failuresymptom
–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?

©CopyrightLenovo2015,2016

81

–Isthefailurerepeatable?
–Hasthisconfigurationeverworked?
–Ifithasbeenworking,whatchangesweremadepriortoitfailing?
–Isthistheoriginalreportedfailure?

•Diagnosticsversion
–Typeandversionlevel

•Hardwareconfiguration
–Print(printscreen)configurationcurrentlyinuse

–BIOSlevel

•Operatingsystemsoftware
–Typeandversionlevel

Notes:T oeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:

1.Aretheexactmachinetypeandmodels

2.HavethesameBIOSlevel

3.Havethesameadapters/attachmentsinthesamelocations

4.Havethesameaddressjumpers/terminators/cabling

5.Havethesamesoftwareversionsandlevels

6.HavethesameDiagnosticDiskettes(version)

7.Havethesameconfigurationoptionssetinthesystem

8.Havethesamesetupfortheoperatingsystemcontrolfiles

Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften
leadtoproblemresolution.

Symptom-to-FRUindex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
Alwaysbeginwith“Servicecheckout”onpage81

.Thisindexcanalsobeusedtohelpyoudecidewhich
FRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis
index,goto“Undeterminedproblems”onpage86.

Notes:

•TheSymptom-to-FRUindexisnotspecifictoanymachinetypeandareapplicabletoallLenovocomputers.

•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.

•Ifyoucannotrunthediagnostictestsorgetadiagnosticerrorcodewhenrunningatest,firstdiagnosethePOST
errormessageyoureceive.

•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

ErrorFRU/Action

Thestart-updriveisnotinthebootsequencein
configuration.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Checktheconfigurationandensurethestart-updriveis
inthebootsequence.

82ThinkCentreM700,M900andM900xHardwareMaintenanceManual

ErrorFRU/Action

Thebootsectoronthestartupdriveiscorrupted.

Thedriveisdefective.

Thedrivemustbeformatted.Dothefollowing:

1.Attempttobackupthedataonthefailingharddisk
drive.

2.Usingtheoperatingsystemprograms,formatthe
harddiskdrive.

Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•Powercord

•On/Offswitchconnector

•On/Offswitchpowersupplyconnector

•Systemboardpowersupplyconnectors

•Microprocessor(s)connection
Checkthepowercordforcontinuity.
Checkthepower-onswitchforcontinuity.

Reseatconnectors

Powercord
Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.

Thefollowingtabledescribesthebeepsymptoms.

BeepsymptomFRU/Action
2shortbeepsCMOSsettingerrorCommonerrorcode,seethedetailfailureinformationin

“POSTerrorcodes”onpage83.

3shortand1longbeepsDRAMmemoryerror

Performthefollowingactionsinorder.

1.Makesurethememorymodule(s)areproperlyseated
intheconnector(s).

2.Replacethememorymodule(s).

3.Replacethesystemboard.

POSTerrorcodes

Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem
andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.POSTdoesthefollowing
operations.

•Checkssomebasicsystem-boardoperations

•Checksthememoryoperation

•Startsthevideooperation

•Verifiesthatthebootdriveisworking

Chapter8.Servicecheckoutandsymptom-to-FRUindex83

IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral
errormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererrormessages
probablywillnotbedisplayednexttimeyouturnonthesystem.

ErrorcodePOSTerrormessageDescription/Action

0135

0211

0164MemorysizedecreasedPressF10toexit.
1762

1820

1962

Fanfailure

Keyboardnotfound

Configurationchangehasoccurred

Morethanoneexternalfingerprint
readerareattached.Poweroffand
removeallbutthereaderthatyouset
upwithinyourmainoperatingsystem.

Nooperatingsystemfound.Press
anykeytorepeatbootsequence.

Thesystemmightbeoverheating.

PressF10toexit.

Note:Iftheproblemiscausedbythe
microprocessorfan,pressF10will
notsolvetheproblem.

Whenthereisnokeyboarddetected,
theerrormessagewillbedisplayed.

Thiserrormessageisdisplayedwhen
aharddiskdriveoropticaldrive
changehasbeenmade.

PressF10toexit.
Ifmorethanoneexternalfingerprint

readerareconnectedtoacomputer,
thiserrormessagewillbedisplayed.

Removeallofthefingerprint
keyboardsexcepttheonecompatible
withthefingerprintapplicationon
yourcomputer.

ThiserroroccursonlyafterthePOST
iscompleted.

Miscellaneouserrorconditions

Message/SymptomFRU/Action

ChangingdisplaycolorsDisplay/Monitor
Computerwillnotpower-off.See“Harddiskdriveboot

error”onpage82

ComputerwillnotRPLfromserver

.

1.PowerSwitch

2.SystemBoard

3.Risercard,ifinstalled.

1.Ensurethatnetworkisinstartupsequenceasfirst
deviceorfirstdeviceafterdiskette.

2.EnsurethatnetworkadapterisenabledforRPL.

3.Networkadapter(Advisenetworkadministratorof
newMACaddress)

Pressanykeytorepeatboot
sequence.

84ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Message/SymptomFRU/Action

ComputerwillnotperformaWakeOnLAN

®

(ifapplicable)1.Checkpowersupplyandsignalcableconnections

tonetworkadapter.

2.Ensurethattheoperatingsystemsettingsaresetto

enableWakeonLAN.

3.EnsureWakeOnLANfeatureisenabledin

Setup/Configuration(see“StartingtheSetupUtility
program”onpage63

4.EnsurenetworkadministratorisusingcorrectMAC

address.

5.EnsurenointerruptorI/Oaddressconflicts.

6.Networkadapter(advisenetworkadministratorof

newMACaddress)

Deadcomputer.See“Harddiskdrivebooterror”onpage
82

.

Diskettedrivein-uselightremainsonordoesnotlight
whendriveisactive.

1.PowerSupply

2.SystemBoard

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

Blankscreenexceptforflashingcursor.

1.SystemBoard

2.PrimaryHardDiskDrive

3.HardDiskDriveCable

IncorrectmemorysizeduringPOST

1.RuntheMemorytests.

2.MemoryModule

3.SystemBoard

"InsertaDiskette"iconappearswithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive.

1.SystemBoard

2.DisketteDriveCable

3.NetworkAdapter

Intensityorcolorvariesfromlefttorightofcharacters
andcolorbars

1.Display

2.Videoadapter(ifpresent)

3.SystemBoard

Nopowerorfannotrunning
Non-systemdiskordiskerror-typemessagewitha

known-gooddiagnosticdiskette.

1.See“Harddiskdrivebooterror”onpage82.

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

Otherdisplaysymptomsnotlistedabove(includingblank
orillegibledisplay)

Power-onindicatororharddiskdrivein-uselightnoton,
butcomputerworkscorrectly

1.Display

2.SystemBoard

1.Powerswitch/LEDassembly

2.SystemBoard

Printerproblems1.Printer

2.SystemBoard

)

Chapter8.Servicecheckoutandsymptom-to-FRUindex85

Message/SymptomFRU/Action

Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive

RPLcomputercannotaccessprogramsfromitsownhard
disk.

RPLcomputerdoesnotRPLfromserver

Serialorparallelconnectordevicefailure(systemboard
connector)

Serialorparallelconnectordevicefailure(adapter
connector)

Someorallkeysonthekeyboarddonotwork

1.RuntheSetupUtilityprogramandcheckStartup
sequence.

2.DisketteDrive

3.DisketteDriveCable

4.SystemBoard

5.PowerSupply

1.IfnetworkadministratorisusingLCCMHybridRPL,
checkstartupsequence:

a.Firstdevice-network
b.Seconddevice-harddisk

2.Harddiskdrive

1.Checkstartupsequence.

2.CheckthenetworkadapterLEDstatus.

1.ExternalDeviceSelf-T estOK?

2.ExternalDevice

3.Cable

4.SystemBoard

1.ExternalDeviceSelf-T estOK?

2.ExternalDevice

3.Cable

4.AlternateAdapter

5.SystemBoard

1.Keyboard

2.KeyboardCable

3.SystemBoard

Undeterminedproblems

Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.

1.Power-offthecomputer.

2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive

3.Power-onthecomputertore-testthesystem.

4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.

Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.
See“Replacingthesystemboard”onpage133.

86ThinkCentreM700,M900andM900xHardwareMaintenanceManual

Chapter9.Installingorreplacinghardware

Thischaptercontainsthefollowingtopics:

•“Handlingstatic-sensitivedevices”onpage87

•“Installingorreplacinghardware”onpage87

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory
modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.

•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforthecomputer.Youcanexpand
thecapabilitiesofthecomputerandmaintainthecomputerbyinstallingorreplacinghardware.

Attention:DonotopenthecomputerorattemptanyrepairbeforereadingandunderstandingtheChapter1
“Readthisfirst:Importantsafetyinformation”onpage1

Notes:

•Someofthehardwarepartsinthissectionareoptional.

•UsecomputerpartsprovidedonlybyLenovo.

•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.

•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill
comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

.

Installingexternaloptions

Youcanconnectexternaloptionstothecomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Hardwarelocations”onpage27toidentifytherequiredconnector.

©CopyrightLenovo2015,2016

87

Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware
ordevicedriversthatarerequiredfortheoption.

Replacingthepoweradapter

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Toreplacethepoweradapter,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Ifthepoweradapterbracketisavailable,removethepoweradapterbracket.See“Replacingthe
poweradapterbracket”onpage106.

3.Disconnectthepoweradapterfromthecomputer.

Figure10.Removingthepoweradapter

88ThinkCentreM700,M900andM900xHardwareMaintenanceManual

4.Connectthenewpoweradaptertothepoweradapterconnectorattherearofyourcomputerand
aworkableelectricaloutlet.

Figure11.Installingthepoweradapter

5.Ifthepoweradapterbracketisavailable,installthepoweradapterbracket.See“Replacingthepower
adapterbracket”onpage106.

Replacingtheverticalstand

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Notes:

•Theverticalstandcomesintwosizes,asmallersizeforcomputerswithnoexternalbox,andalarger
sizeforcomputerswithanexternalopticaldriveboxinstalled.Refertothefigurethatmatchesthesize
ofyourverticalstandwhenreadingthissection.

Chapter9.Installingorreplacinghardware89

•IfyourcomputercomeswiththeVESAmountbracketinstalled,andyouareinstallingthesmallervertical
stand,ensurethatyouremovetheVESAmountbracketbeforeyouinstalltheverticalstand.Toremove
theVESAmountbracket,see“ReplacingtheVESAmountbracket”onpage91

.

Toreplacetheverticalstand,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Liftthecomputertoremoveitfromtheverticalstand.

Figure12.Removingthecomputerfromtheverticalstand

90ThinkCentreM700,M900andM900xHardwareMaintenanceManual

3.Aligntherearofthecomputerwiththerearofthenewverticalstandandpositionthecomputeron
theverticalstandasshown.

Figure13.Installingtheverticalstand

ReplacingtheVESAmountbracket

Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter

1“Readthisfirst:Importantsafetyinformation”onpage1.

Note:IfyourcomputercomeswithaVESAmountbracket,donotinstalladustshield.

ToreplacetheVESAmountbracket,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Ifthepoweradapterbracketisavailable,removethepoweradapterbracket.See“Replacingthe
poweradapterbracket”onpage106.

Chapter9.Installingorreplacinghardware91

3.RemovethetwoscrewsthatsecuretheVESAmountbrackettothecomputer.

Figure14.RemovingtheVESAmountbracketscrews

4.SlidethecomputerfromthefrontoftheVESAmountbrackettoremovetheVESAmountbracket
fromthecomputer.

Figure15.RemovingtheVESAmountbracket

92ThinkCentreM700,M900andM900xHardwareMaintenanceManual