This manual contains service and reference information for Lenovo
IdeaCentre A3 computers listed on the cover. It is intended only for
trained servicers who are familiar with Lenovo computer products.
Before servicing a Lenovo product, be sure to read the Safety Information.
The description of the TV card in this manual is only used for the machines
which have the TV card. It is invalid for those machines which do not have
TV card.
Chapter 1. About this manual
1
Important Safety Information
Be sure to read all caution and danger statements in this book before
performing any of the instructions.
Veuillez lire toutes les consignes de type DANGER et ATTENTION du
présent document avant d’exécuter les instructions.
Lesen Sie unbedingt alle Hinweise vom Typ “ACHTUNG” oder “VORSICHT”
in dieser Dokumentation, bevor Sie irgendwelche Vorgänge durchführen
Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel
manuale prima di eseguire una qualsiasi delle istruzioni
Certifique-se de ler todas as instruções de cuidado e perigo neste manual
antes de executar qualquer uma das instruções
Es importante que lea todas las declaraciones de precaución y de peligro
de este manual antes de seguir las instrucciones.
执行任何说明之前,请确保已阅读本书中的所有警告和危险声明。
1
Hardware Maintenance Manual
2
Using eSupport
For Key Commodities (Examples - hard disk drive, system board,
microprocessor, LCD, and memory)
eSupport can be used to view the list of key commodities built in a •
particular machine serial.
eSupport can be accessed at the following Web site: •
http://consumersupport.lenovo.com
To view the key commodities:•
1. Click Parts information.
2. Under Parts information, click Parts lookup.
3. Under Parts lookup, type the model type and serial number; then
For the remaining FRUs (the complete list of FRUs at the MT Model level)
eSupport can be used to view the complete list of FRUs for a machine •
type and model.
To view the complete list of FRUs for a machine type:•
1. Point your browser to http://consumersupport.lenovo.com.
2. Type the machine type (Example: 8129) in the Use Quick Path field;
3. Under Browse by product, click Continue.
4. Under Important information, click Parts information.
5. In the Refine results field, select Service parts; then click the entry for
click Continue.
The key commodities are returned in the eSupport record under
Parts shipped with your system.
then click Go.
your machine type.
The list of service parts by description, with applicable machine type
model and FRU part number is displayed.
Important information about replacing RoHS compliant FRUs
RoHS, The Restriction of Hazardous Substances in Electrical and
Electronic Equipment Directive (2002/95/EC) is a European Union
legal requirement affecting the global electronics industry. RoHS
requirements must be implemented on Lenovo products placed on the
market after June 2006. Products on the market before June 2006 are
not required to have RoHS compliant parts.
So, if the parts are not compliant originally, replacement parts can
also be noncompliant, but in all cases, if the parts are compliant, the
replacement parts must also be compliant.
Lenovo plans to transition to RoHS compliance well before the
Chapter 1. About this manual
3
implementation date and expects its suppliers to be ready to support
Lenovo’s requirements and schedule. Products sold in 2005, will contain
some RoHS compliant FRUs. The following statement pertains to these
products and any product Lenovo produces containing RoHS compliant
parts.
RoHS compliant Lenovo IdeaCentre A3 parts have unique FRU part
numbers. Before or after June, 2006, failed RoHS compliant parts must
always be replaced using RoHS compliant FRUs, so only the FRUs
identified as compliant in the system HMM or direct substitutions for
those FRUs can be used.
Products marketed before June 2006 Products marketed after June 2006
Current or
original part
Non-RoHSCan be Non-RoHS Must be RoHSMust be RoHS
Non-RoHSCan be RoHS
Non-RoHSCan sub to RoHS
RoHSMust be RoHS
Replacement
FRU
Current or
original part
Replacement
FRU
Note: A direct substitution is a part with a different FRU part number that
is automatically shipped by the distribution center at the time of
order.
Related Web URLs are:
Lenovo information for Suppliers website: •
http://www-03.ibm.com/procurement/proweb.nsf/
ContentDocsByTitle/United+States~Information+for+suppliers
RoHS Directive: •
http://europa.eu.int/eur-lex/pri/en/oj/dat/2003/l_037/
l_03720030213en00190023.pdf
California Senate Bills 20, 50: •
http://www.ciwmb.ca.gov/HHW/Events/AnnualConf/2004/
presentation/MPaparian.pdf
Hardware Maintenance Manual
4
Safety information
This chapter contains the safety information that you need to be familiar
with before servicing a computer.
General safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the machines during and •
after maintenance.
When lifting any heavy object: •
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you
attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action
removes the strain from the muscles in your back. Do not attempt to
lift any objects that weigh more than 16 kg (35 lb) or objects that you
think are too heavy for you.
Do not perform any action that causes hazards to the customer, or that •
makes the equipment unsafe.
Before you start the machine, ensure that other service representatives •
and the customer’s personnel are not in a hazardous position.
Place removed covers and other parts in a safe place, away from all •
personnel, while you are servicing the machine.
Keep your tool case away from walk areas so that other people will not •
trip over it.
Do not wear loose clothing that can be trapped in the moving parts of a •
machine. Ensure that your sleeves are fastened or rolled up above your
elbows. If your hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing or fasten it with •
a nonconductive clip, approximately 8 centimeters (3 inches) from the
end.
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners •
for your clothing.
Remember: Metal objects are good electrical conductors.
2
Chapter 2. Safety information
5
Wear safety glasses when you are: hammering, drilling soldering, •
cutting wire, attaching springs, using solvents, or working in any other
conditions that might be hazardous to your eyes.
After service, reinstall all safety shields, guards, labels, and ground wires. •
Replace any safety device that is worn or defective.
Reinstall all covers correctly before returning the machine to the •
customer.
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables
can be hazardous. To avoid personal injury or equipment damage,
disconnect the attached power cords, telecommunication systems,
networks, and modems before you open the server/workstation covers,
unless instructed otherwise in the installation and configuration
procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand
tools have handles covered with a soft material that does not
insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber floor mats
that contain small conductive fibers to decrease electrostatic
discharges. Do not use this type of mat to protect yourself
from electrical shock.
Find the room emergency power-off (EPO) switch, disconnecting •
switch, or electrical outlet. If an electrical accident occurs, you can then
operate the switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or near equipment that •
has hazardous voltages.
Disconnect all power before: •
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
Before you start to work on the machine, unplug the power cord. If •
you cannot unplug it, ask the customer to power-off the wall box
that supplies power to the machine and to lock the wall box in the off
position.
Hardware Maintenance Manual
6
If you need to work on a machine that has exposed electrical circuits, •
observe the following precautions:
– Ensure that another person, familiar with the power-off controls, is
– Use only one hand when working with powered-on electrical
– When using testers, set the controls correctly and use the approved
– Stand on suitable rubber mats (obtained locally, if necessary) to
Regularly inspect and maintain your electrical hand tools for safe •
operational condition.
Do not use worn or broken tools and testers. • Never assume• that power has been disconnected from a circuit. First,
check that it has been powered-off.
Always look carefully for possible hazards in your work area. Examples •
of these hazards are moist floors, nongrounded power extension cables,
power surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective surface of a •
plastic dental mirror. The surface is conductive; such touching can
cause personal injury and machine damage.
Do not service the following parts with the power on when they are •
removed from their normal operating places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
If an electrical accident occurs:•
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
near you.
Remember: Another person must be there to switch off the power, if
necessary.
equipment; keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical
shock. By observing the above rule, you may prevent a current from
passing through your body.
probe leads and accessories for that tester.
insulate you from grounds such as metal floor strips and machine
frames.
Observe the special safety precautions when you work with very
high voltages; these instructions are in the safety sections of
maintenance information. Use extreme care when measuring high
voltages.
Chapter 2. Safety information
7
Safety inspection guide
The intent of this inspection guide is to assist you in identifying potentially
unsafe conditions on these products. Each machine, as it was designed
and built, had required safety items installed to protect users and service
personnel from injury. This guide addresses only those items. However,
good judgment should be used to identify potential safety hazards due to
attachment of features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the
apparent hazard could be and whether you can continue without first
correcting the problem.
Consider these conditions and the safety hazards they present:
Electrical hazards, especially primary power (primary voltage on the •
frame can cause serious or fatal electrical shock).
Explosive hazards, such as a damaged CRT face or bulging capacitor •
Mechanical hazards, such as loose or missing hardware •
The guide consists of a series of steps presented in a checklist. Begin the
checks with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to
measure third-wire ground continuity for 0.1 ohm or less between
the external ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the
parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious alterations. Use good judgment as to the safety
of any alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal
filings, contamination, water or other liquids, or signs of fire or smoke
damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not
been removed or tampered with.
Any computer part containing transistors or integrated circuits (ICs)
should be considered sensitive to electrostatic discharge (ESD). ESD
damage can occur when there is a difference in charge between objects.
Protect against ESD damage by equalizing the charge so that the machine,
the part, the work mat, and the person handling the part are all at the
same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the
requirements noted here.
2. Make sure that the ESD protective devices you use have been certified
(ISO 9000) as fully effective.
When handling ESD-sensitive parts:
Keep the parts in protective packages until they are inserted into the •
product.
Avoid contact with other people. •
Wear a grounded wrist strap against your skin to eliminate static on •
your body.
Prevent the part from touching your clothing. Most clothing is insulative •
and retains a charge even when you are wearing a wrist strap.
Use the black side of a grounded work mat to provide a static-free •
work surface. The mat is especially useful when handling ESD-sensitive
devices.
Select a grounding system, such as those listed below, to provide •
protection that meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to
protect against ESD damage.
– Attach the ESD ground clip to any frame ground, ground braid, or
green-wire ground.
– Use an ESD common ground or reference point when working on a
double-insulated or battery-operated system. You can use coax or
connector-outside shells on these systems.
– Use the round ground-prong of the ac plug on ac-operated
computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and
correct system function. Proper grounding of the electrical outlet can be
verified by a certified electrician.
Chapter 2. Safety information
9
Safety notices
The caution and danger safety notices in this section are provided in the
the language of English.
DANGER
Electrical current from power, telephone and communication cables is
hazardous.
To avoid a shock hazard:
Do not connect or disconnect any cables or perform installation, •
maintenance, or reconfiguration of this product during an electrical
storm.
Connect all power cords to a properly wired and grounded electrical •
outlet.
Connect to properly wired outlets any equipment that will be •
attached to this product.
When possible, use one hand only to connect or disconnect signal •
cables.
Never turn on any equipment when there is evidence of fire, water, or •
structural damage.
Disconnect the attached power cords, telecommunications systems, •
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following table •
when installing, moving, or opening covers on this product or
attached devices.
To ConnectTo Disconnect
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to
connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from
outlet.
3. Remove signal cables from
connectors.
4. Remove all cables from devices.
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10
CAUTION:
When replacing the lithium battery, use only Part Number 33F8354 or
an equivalent type battery recommended by the manufacturer. If your
system has a module containing a lithium battery, replace it only with
the same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
Throw or immerse into water •
Heat to more than 100°C (212°F)•
Repair or disassemble•
Dispose of the battery as required by local ordinances or regulations.
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic
devices, or transmitters) are installed, note the following:
Do not remove the covers. Removing the covers of the laser product •
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
Use of controls or adjustments or performance of procedures other •
than those specified herein might result in hazardous radiation
exposure.
DANGER:
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
Chapter 2. Safety information
11
1
2
CAUTION:
Use safe practices when lifting.
CAUTION:
The power control button on the device and the power switch on the
power supply do not turn off the electrical current supplied to the
device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords
are disconnected from the power source.
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of
rack-mounted devices.
Hardware Maintenance Manual
General information
This chapter provides general information that applies to all machine
types supported by this publication.
Specifications
This section lists the physical specifications for your computer.
3
Type Lenovo IdeaCentre A3
This section lists the physical specifications.
Environment
Air temperature:
Operating: 10° to 35°C
Transit: -20° to 55°C
Humidity:
Operating: 35% to 80%
Transit: 20% to 93% (40°C)
Altitude: 86KPa to 106KPa
The drives in the computer you are servicing might have been
rearranged or the drive startup sequence changed. Be extremely
careful during write operations such as copying, saving, or
formatting. Data or programs can be overwritten if you select an
incorrect drive.
Attention
Chapter 4. General Checkout
4
General error messages appear if a problem or conflict is found by an
application program, the operating system, or both. For an explanation
of these messages, refer to the information supplied with that software
package.
7. If you cannot continue, replace the last device tested.
Problem determination tips
Due to the variety of hardware and software combinations that can be
encountered, use the following information to assist you in problem
determination. If possible, have this information available when
requesting assistance from Service Support and Engineering functions.
Machine type and model•
Processor or hard disk upgrades•
Failure symptom •
– Do diagnostics indicate a failure?
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?
– If it has been working, what changes were made prior to it failing?
– Is this the original reported failure?
Diagnostics version •
– Type and version level
Hardware configuration •
– Print (print screen) configuration currently in use
– BIOS level
Operating system software •
– Type and version level
14
Note: To eliminate confusion, identical systems are considered identical
only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same configuration options set in the system
7. Have the same setup for the operation system control files
Comparing the configuration and software set-up between “working
and non-working” systems will often lead to problem resolution.
Using the Setup Utility
The Setup Utility program is used to view and change the configuration
settings of your computer, regardless of which operating system you are
using. However, the operating-system settings might override any similar
settings in the Setup Utility program.
Starting the Setup Utility program
Chapter 5. Using the Setup Utility
5
To start the Setup Utility program, do the following:
1. If your computer is already on when you start this procedure, shut
down the operating system and turn off the computer.
2. Turn on the computer, press and hold the F1 key till you enter BIOS
Setup Utility program, then release the F1 key.
Notes:
If a Power-On Password or an administrator password has been
installed, the Setup Utility program menu is not displayed until you
type your password. For more information, see Using passwords.
Viewing and changing settings
The Setup Utility program menu lists items that identify system
configuration topics. To view or change settings, see Starting the Setup
Utility program.
When working with the Setup Utility program menu, you must use the
keyboard. The keys used to perform various tasks are displayed on the
bottom of each screen.
15
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16
Using passwords
By using the Setup Utility program, you can set passwords to prevent
unauthorized persons from gaining access to your computer. See Starting
the Setup Utility program. The following types of passwords are available:
• AdministratorPassword
• Power-OnPassword
You do not have to set any password to use your computer. However, if
you decide to set any password, read the following sections.
Password considerations
A password can be any combination of up to 16 characters (a-z and 0-9)
and semicolon (;). For security reason, it is a good idea to use a strong
password that cannot be easily compromised. We suggest the password
should adhere to the following rules:
When an Administrator Password is set, it deters unauthorized persons
from changing configuration settings. If you are responsible for
maintaining the settings of several computers, you might want to set an
Administrator Password.
After you set an Administrator Password, a password prompt is displayed
each time you try to access the Setup Utility program.
If both the Administrator and Power-On Password are set, you can type
either password. However, to change any configuration settings, you must
use your Administrator password.
Setting, changing, and deleting Administrator password
To set, change, or delete Administrator password, do the following:
Chapter 5. Using the Setup Utility
17
Note
A password can be any combination of up to 16 characters (a-z, 0-9)
and semicolon (;). For more information, see Password considerations
on page 16.
1. Start the Setup Utility program (see Starting the Setup Utility program
on page 15).
2. From Security menu, select Set Administrator Password and press
Enter.
3. The password dialog box will be displayed. Type the new password, and
press Enter.
4. Conform New Password and press Enter. If you type the password
correctly, the password will be installed.
5. A setup notice will display that changes have been saved, select OK.
6. Select Save changes and Exit.
To delete a previously set Administrator password, do the following:
Note: When prompted for a password to access Setup Utility program,
you must type your Administrator password.
1. From Security menu, select Set Administrator Password and press
Enter.
2. The password dialog box will be displayed. Press Enter twice to clear
the Administrator password. A setup notice will display that changes
have been saved.
3. Select OK.
4. Select Save changes and Exit.
Power-On Password
When a Power-On Password is set, you cannot start the Setup Utility
program until a valid password is typed from the keyboard.
Setting, changing, and deleting a Power-On Password
To set, change, or delete Power-On Password, do the following:
Note
A password can be any combination of up to 16 characters (a-z, 0-9)
and semicolon (;).
1. Start the Setup Utility program (See Starting the Setup Utility program .)
2. From the Security menu, select Set Power-On Password and press
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18
Enter.
3. The password dialog box will be displayed. Type the new password, and
press Enter.
4. Conform New Password and press Enter. If you type the password
correctly, the password will be installed.
5. A setup notice will display that changes have been saved, select OK.
6. Select Save changes and Exit.
To delete a previously set Power-On Password, do the following:
1. From the Security menu, select Set Power-On Password and press Enter.
2. The password dialog box will be displayed. Press Enter twice to clear
the Power-On password. A setup notice will display that changes have
been saved.
3. Select OK.
4. Select Save changes and Exit.
After the password is set, you may select the Advanced Menu for device setup.
Using Device
Device is used to enable or disable user access to the following device
USB Setup When USB Legacy Support is set to
Disabled the USB keyboard and/or
USB mouse may not be able used without device driver support.
To set Device, do the following:
1. Start the Setup Utility program (see Starting the Setup Utility program
on page 15).
2. From the Setup Utility program menu, select Devices.
3. Select USB Setup/USB Legacy Support.
4. Select Disabled or Enabled and press Enter.
5. Return to the Setup Utility program menu and press F10 to save
configuration changes and exit setup.
Note
If you do not want to save the settings, select Exit and select Discard
changes and Exit. You can set others such as ATA Drive Setup,
Video Setup, Audio Setup and Network Setup. See the information
displayed on the right side of the screen.
Chapter 5. Using the Setup Utility
19
Selecting a startup device
If your computer does not start up (boot) from a device such as the
CD-ROM, diskette, or hard disk as expected, use one of the following
procedures to select a startup device.
Selecting a temporary startup device
Use this procedure to startup from any boot device.
Note: Not all CDs, hard disks, and diskettes are bootable.
1. Turn on your computer.
2. Press and hold the F12 key. When the Startup Device Menu appears,
release the F12 key.
3. Select the desired startup device from the Startup Device Menu and
press Enter to boot.
Note: Selecting a startup device from the Startup Device menu does
not permanently change the startup sequence.
Selecting or changing the startup device sequence
To view or permanently change the configured startup device sequence,
do the following:
1. Start the Setup Utility program (see Starting the Setup Utility program
on page 15).
2. Select Startup.
3. Select Primary Boot Sequence.
4. Select 1st Boot Device and Press Enter
5. Select boot device from available devices and Press Enter.
6. Select 2nd Boot Device and others following step 4 and 5, if installed
several bootable devices
7. Press ESC to return to Exit and select Save changes and Exit.
If you have changed these settings and want to return to the default
settings, select Load Optimal Defaults on the Setup Utility menu.
Exiting from the Setup Utility program
When you finish viewing or changing settings, press Esc to return to the
Setup Utility program menu (you might have to press Esc several times).
If you want to save the new settings, select Save changes and Exit before
you exit. Otherwise, your changes will not be saved.
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20
Symptom-to-FRU Index
The Symptom-to-FRU index lists error symptoms and possible causes.
The most likely cause is listed first. Always begin with Chapter 4, General
Checkout, on page 13. This index can also be used to help you decide
which FRUs to have available when servicing a computer. If you are unable
to correct the problem using this index, go to Undetermined problems
on page 22.
your error symptoms in the first part of this index.
Hard disk drive boot error
A hard disk drive boot error (error codes 1962 and I999030X) can have the
following causes.
ErrorFRU/Action
The start-up drive is not in the boot
sequence in configuration.
No operating system installed on
the boot drive.
Check the configuration and ensure
the start-up drive is in the boot
sequence.
Install an operating system on the
boot drive.
Chapter 6. Symptom-to-FRU Index
21
ErrorFRU/Action
The boot sector on the start-up
drive is corrupted.
The drive is defective.Replace the hard disk drive.
POST error codes
Each time you power-on the system, it performs a series of tests that
check the operation of the system and some options. This series of tests is
called the Power-On Self-Test, or POST. POST does the following operations.
The drive must be formatted do the
following:
1. Attempt to back-up the data on
the failing hard disk drive.
2. Using the operating systems
programs format the hard disk
drive.
• Checkssomebasicsystem-boardoperations
• Checksthememoryoperation
• Startsthevideooperation
• Veriesthatthebootdriveisworking
If the POST detects a problem, an error message appears on the screen.
A single problem can cause several error messages to appear. When you
correct the cause of the first error message, the other error messages
probably will not appear on the screen the next time you turn on the
system.
POST Error MessageDescription/Action
CMOS Date/Time Not SetThe CMOS Date and/or Time are
invalid. This error can be resolved by
readjusting the system time in the
Setup Utility program.
CMOS Battery Low
CMOS Settings Wrong
CMOS Checksum Bad Checksum of CMOS is incorrect.
The CMOS battery is no longer
functional. Replace the battery.
The computer loads the default
configuration settings. This error
might indicate that CMOS has
become corrupt due to a weak
CMOS battery.
Hardware Maintenance Manual
POST Error MessageDescription/Action
Primary Master Hard Disk ErrorThe IDE/ATAPI device configured
Primary Slave Hard Disk Error
Secondary Master Hard Disk Error
Secondary Slave Hard Disk Error
System HaltedThe system has been halted. A reset
Reboot and Select proper Boot
device or Insert Boot Media in
selected Boot device
as Primary Master/Primary Slave/
Secondary Master/Secondary Slave
could not be found or initialized.
Make sure the hard drive is correctly
installed.
or power cycle is required to reboot
the machine. This message appears
after a fatal error has been detected.
The BIOS was unable to find a
suitable boot device.
Make sure the boot drive is properly
connected to the computer.
Make sure you have bootable
media.
Undetermined problems
If this computer has a parallel ATA hard disk drive, make sure that the hard
disk drive is jumpered as a master and the optical drive is jumpered as a
slave.
1. Power-off the computer.
2. Remove or disconnect the following components (if installed) one at a
time.
a. External devices (modem, printer, or mouse)
b. Any adapters
c. Memory modules
d. Extended video memory
e. External Cache
f. External Cache RAM
g. Hard disk drive
h. Diskette drive
3. Power-on the computer to re-test the system.
4. Repeat steps 1 through 3 until you find the failing device or adapter.
If all devices and adapters have been removed, and the problem
continues, replace the system board.
22
Locations
321
4 5 6
8
7
9
13
141516
10
11
12
1
2
3
This section provides illustrations to help locate the various connectors,
controls and components of the computer.
Locating components and connectors
The following illustrations will help you to locate the various components
and connectors in your computer.
Chapter 7. Locations
7
Internal components
The following illustration shows the components inside your computer.
Rear cover
LED panel bracket
Panel front bezel
23
Hardware Maintenance Manual
24
4
5
6
7
8
9
10
11
12
13
14
15
16
Hinge cover
Hinge cable cover
Speaker L/R cover
Hinge
Base top cover
Motherboard cover
Motherboard
Base bottom mylar
Speaker L/R
Antenna L/R
Bluetooth
Hard disk
Base bottom
Identifying parts on the motherboard(For Intel)
The motherboard (sometimes called the planar or system board) is the
main circuit board in your computer. It provides basic computer functions
and supports a variety of devices that are factory-installed or that you can
install later.
The following illustration shows the locations of parts on the
motherboard.
Chapter 7. Locations
25
1
TV-Jack Connector
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
DC-IN Jack
RJ45
HDMI-OUT
HDMI-IN
1394a Connector
USB Connector
USB Connector
Mini PCI-e Full height
Mini PCI-e Half height
8 in 1 Card Reader
System BIOS
Microphone
Headphone/SPDIF-OUT
USB Connector
USB Connector
Speaker L connector
Power button
Speaker R connector
Blue tooth connector
CR2032 battery connector
SO-DIMM DDR3 socket
SATA data connector
SATA power connector
System fan connector
Hinge cable connector
RT2482 Scaler IC
Hinge LED connector
Identifying parts on the motherboard(For AMD)
The motherboard (sometimes called the planar or system board) is the
main circuit board in your computer. It provides basic computer functions
and supports a variety of devices that are factory-installed or that you can
install later.
The following illustration shows the locations of parts on the
motherboard.
Hardware Maintenance Manual
26
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
TV-Jack Connector
DC-IN Jack
RJ45
HDMI-OUT
HDMI-IN
1394a Connector
USB Connector
USB Connector
Mini PCI-e Half height
Mini PCI-e Full height
8 in 1 Card Reader
Microphone
Headphone/SPDIF-OUT
USB Connector
USB Connector
Speaker L connector
Power button
Speaker R connector
SO-DIMM DDR2 socket
CR2032 battery connector
BIOS SPI Flash ROM
Blue tooth connector
SATA data connector
Chapter 7. Locations
27
24
SATA power connector
25
26
27
28
System fan connector
RT2482 Scaler IC
Hinge cable connector
Hinge LED connector
Hardware Maintenance Manual
28
Replacing hardware
Attention
Do not remove the computer cover or attempt any repair before
reading the “Important safety information” in the Safety and Warranty
Guide that was included with the computer, or in the Hardware
Maintenance Manual (HMM) for the computer. To obtain copies of
the Safety and Warranty Guide or HMM, go to the Support Web site at:
http://consumersupport.lenovo.com.
8
Note
Use only parts provided by Lenovo.
General information
Pre-disassembly instructions
Before proceeding with the disassembly procedure, make sure that you
do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug all power and signal cables from the computer.
3. Place the system on a flat, stable surface.
Chapter 8. Replacing hardware
29
Removing the hinge cover
Attention
Turn off the computer and wait 3 to 5 minutes to let the computer
cool before removing the hinge cover.
To remove the hinge cover:
Note
Place the computer on a flat surface.
1. Remove any media (diskettes, CDs, or memory cards) from the drives,
shut down your operating system, turn off all attached devices, and
the computer.
2. Unplug all power cords from electrical outlets.
3. Disconnect all cables attached to the computer. This includes power
cords, input/output (I/O) cables, and any other cables that are
connected to the computer.
4. Place the computer on a flat surface. Lift up the bottom of the hinge
cover and slide it towards you to remove the hinge cover.
Hardware Maintenance Manual
30
1
2
1
2
Removing the hinge from LED panel
To remove the hinge from LED panel:
1. Hold the LED panel tightly and remove the 4 screws that secure the
LED panel to the hinge.
2. Disconnect the hinge cable from the LED panel.
Removing the base top cover
To remove the base top cover:
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Lift up the base top cover.
Chapter 8. Replacing hardware
31
Removing the motherboard cover
To remove the motherboard cover:
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover.”
4. Remove the 6 screws that secure the motherboard cover to the
computer base bottom.
5. Lift up the cover from the base bottom.
Replacing the hard disk drive
To replace the hard disk drive
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover.”
4. Remove the motherboard cover. Refer to “Removing the motherboard
cover.”
Hardware Maintenance Manual
32
1
2
2
1
5. Remove the 3 screws that secure the hard disk drive to the base
bottom.
drive.
Disconnect the data and power cables from the hard disk
Pull out the hard disk drive.
Remove the 4 screws that secure the hard disk drive to the drive bay.
6.
Slide the hard disk drive out of the drive bay.
Chapter 8. Replacing hardware
33
Install the new hard disk drive.
7.
(1.) Insert the new hard disk drive into the drive bay.
(2.) Screw back the 4 screws on the drive bay.
8. Screw the hard disk drive bay back to the base bottom.
9. Connect the data and power cables back to the hard disk drive.
10. Screw back the motherboard cover and install the base top cover.
11. Screw the hinge back to the LED panel.
12. Slide the hinge cover in then push it back.
Removing the hinge from the base bottom
To remove the hinge from base bottom
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover.”
4. Remove the motherboard cover. Refer to “Removing the motherboard
cover.”
5. Remove the hard disk drive. Refer to “Replacing the hard disk drive.”
6. Place the computer upside down on a flat surface. Remove the rubber
cap covering the screw on the top left corner.
7. Remove the 7 screws that secure the hinge to the base bottom.
Hardware Maintenance Manual
34
Disconnect the hinge cable from the connector on the motherboard
8.
and slide it out slowly.
Replacing the system fan
To replace the system fan
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover.”
4. Remove the motherboard cover. Refer to “Removing the motherboard
cover.”
5. Disconnect the system fan power cable from the connector on the
motherboard.
6. Remove the 3 screws that secure the system fan to the base bottom.
Chapter 8. Replacing hardware
35
7. Lift up the system fan.
Align the 3 screw holes on the new system fan to the 3 mounting holes
8.
on the base bottom. Screw back the 3 screws and attach the power
cable to the connector on the motherboard.
9. Screw the motherboard cover back, install the base top cover.
10. Screw the hinge back to the LED panel.
11. Slide the hinge cover in then push it back.
Replacing the heatsink
To replace the heatsink
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover”
4. Remove the motherboard cover. Refer to “Removing the motherboard
cover”
5. Remove the 4 screws that secure the heatsink to the motherboard.
Hardware Maintenance Manual
36
6. Lift up the heatsink.
Align the 4 screw holes on the new heatsink to the mounting holes on
7.
the motherboard. Screw the new heatsink back.
8. Screw the motherboard cover back and install the base top cover.
9. Screw the hinge back to the LED panel.
10. Slide the hinge cover in then push it back.
Replacing the bluetooth module
To replace the bluetooth module
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover”
4. Remove the motherboard cover. Refer to “Removing the motherboard
cover”
5. Remove the screw that secures the bluetooth module to the base
bottom then lift it up.
Chapter 8. Replacing hardware
37
6. Disconnect the data cable from the connector on the bluetooth
module.
7. Connect the data cable to the new bluetooth module, align the new
bluetooth hole to the mounting hole on the base bottom, and screw it
back.
8. Screw back the motherboard cover and install the base top cover.
9. Screw the hinge back to the LED panel.
10. Slide the hinge cover in then push it back.
Replacing a memory module
To replace a memory module
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover”
4. Remove the motherboard cover. Refer to “Removing the motherboard
cover”
Hardware Maintenance Manual
38
5. Push out the latches on both sides of the memory socket to release
the memory module and gently pull the memory module upward to
remove it from its socket. Both memory modules can be removed by
using the same procedure.
Align and then insert the new memory module into the socket and
6.
push down on the top edge of the memory module. Make sure the
latches lock the memory module in place.
7. Screw back the motherboard cover and install the base top cover.
8. Screw the hinge back to the LED panel.
9. Slide the hinge cover in then push it back.
Replacing the TV tuner card
To replace the TV tuner card
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover”.
4. Remove the motherboard cover. Refer to “Removing the motherboard
cover”.
5. Disconnect the antenna cable from the TV tuner card.
Chapter 8. Replacing hardware
39
6. Remove the 2 screws that secure the TV tuner card to the
motherboard, and pull out the TV tuner card.
Connect the antenna cable to the new TV tuner card.
7.
8. Align then insert the new TV tuner card to the card port.
9. Screw the new TV tuner card back.
10. Screw back the motherboard cover and install the base top cover.
11. Screw the hinge back to the LED panel.
12. Slide the hinge cover in then push it back.
Replacing the WLAN card
To replace the WLAN card
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
2. Remove the hinge from LED panel. Refer to “Removing the hinge from
LED panel”
2. Remove the base top cover. Refer to “Removing the base top cover”.
3. Remove the motherboard cover. Refer to “Removing the motherboard
cover”.
4. Disconnect the antenna cables from the WLAN card.
5. Remove the 2 screws that secure the WLAN card to the motherboard.
Hardware Maintenance Manual
40
6. Pull out the WLAN card.
7. Align and then insert the new WLAN card to the card port.
8. Screw the new WLAN card back.
9. Screw back the motherboard cover and install the base top cover.
10. Screw the hinge back to the LED panel.
11. Slide the hinge cover in then push it back.
Replacing the motherboard
To replace the motherboard
1. Remove the hinge cover. Refer to “Removing the hinge cover”.
2. Remove the hinge from the LED panel. Refer to” Removing the hinge
from the LED panel”
3. Remove the base top cover. Refer to “Removing the base top cover”.
4. Remove the motherboard cover. Refer to “Removing the motherboard
cover”.
5. Remove the hard disk. Refer to “Replacing the hard disk”
6. Remove the system fan. Refer to “Replacing the system fan”.
7. Remove the heatsink. Refer to “Replacing the heatsink”.
8. Disconnect all the cables connect to the motherboard.
9. Remove the bluetooth module. Refer to “Replacing the bluetooth
module”.
10. Remove the memory module. Refer to “Replacing a memory module”.
11. Remove the TV tuner card. Refer to “Replacing the TV tuner card”.
12. Remove the WLAN card. Refer to “Replacing the WLAN card”.
13. Remove the 7 screws that secure the motherboard to the base bottom.
Chapter 8. Replacing hardware
41
14. Pull out then lift up the motherboard.
15. Place the new motherboard into the base bottom, aligning the screw
holes in the motherboard with the mounting holes in the base bottom.
16. Screw the 7 screws on the new motherboard back in.
17. Install all related components back to the new motherboard and base
bottom.
18. Screw back the motherboard cover and install the base top cover.
19. Screw the hinge back to the LED panel.
20. Slide the hinge cover in then push it back.
Removing the rear cover
Attention
Turn off the computer and wait 3 to 5 minutes to let the computer
cool before removing the computer cover.
Hardware Maintenance Manual
42
To remove the rear cover:
Note
For this procedure, it helps to place the LED panel face-down on a
soft flat surface. Lenovo recommends that you use a blanket, towel,
or other soft cloth to protect the screen surface from scratches or
other damage.
1. Remove any media (diskettes, CDs, or memory cards) from the drives,
shut down your operating system, turn off all attached devices, and
the computer.
2. Unplug all power cords from electrical outlets.
3. Disconnect all cables attached to the computer. This includes power
cords, input/output (I/O) cables, and any other cables that are
connected to the computer.
4. Remove the hinge cover and the hinge. Refer to “Removing the hinge
cover” and “Removing the hinge from the LED panel”
5. Place the LED panel upside down on a flat surface. Slide the rear cover
towards you then lift it up.
Chapter 8. Replacing hardware
43
Replacing the LED panel
To replace the LED panel
1. Remove the hinge cover. Refer to” Removing the hinge cover”
2. Remove the hinge from the LED panel. Refer to” Removing the hinge
from the LED panel”
3. Remove the rear cover. Refer to “Removing the rear cover”.
4. Remove the 10 screws that secure the LED panel to the LED panel
bracket.
5. Disconnect the two LED cables from the panel front bezel.
6. Lift up the LED panel bracket slowly and turn the LED panel bracket
over towards you.
7. Disconnect the LED and camera cables from the invert board.
Hardware Maintenance Manual
44
8. Lift up the LED panel.
9. Align and then put the new LED panel back.
10. Connect the LED and camera cables back to the invert board.
11. Align then screw the LED panel bracket back.
12. Connect the two LED cables to the panel front bezel.
13. Align and slide the rear cover back.
14. Screw the hinge back to the LED panel.
15. Slide the hinge cover in then push it back.
Replacing the invert board
To replace the invert board
1. Remove the hinge cover. Refer to” Removing the hinge cover”
2. Remove the hinge from the LED panel. Refer to” Removing the hinge
from the LED panel”.
3. Remove the rear cover. Refer to “Removing the rear cover”.
4. Remove the LED panel. Refer to “Replacing the LED panel”
5. Place the LED panel bracket upside down on a flat surface.
6. Remove the 4 screws that secure the invert board to the LED panel
bracket.
Chapter 8. Replacing hardware
45
7. Lift up the invert board.
Align and then screw the new invert board back.
8.
9. Align and then screw the panel bracket back.
10. Align and slide the rear cover back.
11. Screw the LED panel back to the hinge.
12. Slide the hinge cover in then push it back.
Replacing the camera
To replace the camera
1. Remove the hinge cover. Refer to “Removing the hinge cover.”
Remove the hinge from the LED panel. Refer to” Removing the hinge
2.
from the LED panel”.
3. Remove the rear cover. Refer to “Removing the rear cover”.
4. Remove the LED panel. Refer to “Replacing the LED panel”.
5. Disconnect the cable from the camera.
6. Remove the 2 screws that secure the camera to the panel front bezel.
Hardware Maintenance Manual
46
7. Detach the camera from the panel front bezel.
Connect the camera cable to the new camera.
8.
9. Align and then screw the new camera back.
10. Install the LED panel and rear cover.
11. Screw the hinge back to the LED panel.
12. Slide the hinge cover in then push it back.
Replacing the keyboard
Attention
Do not remove the computer cover or attempt any repair before
reading the “Important safety information” in the Safety and Warranty
Guide that was included with the computer, or in the Hardware
Maintenance Manual (HMM) for the computer. To obtain copies of
the Safety and Warranty Guide or HMM, go to the Support Web site at:
http://consumersupport.lenovo.com.
To replace the keyboard
1.Remove any media (diskettes, CDs, or memory cards) from the drives, shut down
your operating system, and turn off all attached devices and the computer.
Chapter 8. Replacing hardware
47
2. Unplug all power cords from electrical outlets.
Disconnect the keyboard cable from the computer and connect the
3.
new keyboard cable to the same connector.
Replacing the mouse
Attention
Do not remove the computer cover or attempt any repair before
reading the “Important safety information” in the Safety and Warranty
Guide that was included with the computer, or in the Hardware
Maintenance Manual (HMM) for the computer. To obtain copies of
the Safety and Warranty Guide or HMM, go to the Support Web site at:
http://consumersupport.lenovo.com.
To replace the mouse:
1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down
your operating system, and turn off all attached devices and the computer.
2. Unplug all power cords from electrical outlets.
3. Disconnect the mouse from the computer and connect the new
mouse cable to the same connector.
Hardware Maintenance Manual
Replacing the power adapter
To replace the power adapter:
1. Remove any media (diskettes, CDs, or memory cards) from the drives,
shut down your operating system, and turn off all attached devices
and the computer.
2. Disconnect the power adapter from the computer and connect the
new power adapter to the same connector.
48
Additional Service
Information
This chapter provides additional information that the service
representative might find helpful.
Power management
Power management reduces the power consumption of certain
components of the computer such as the system power supply, processor,
hard disk drives, and some monitors.
Chapter 8. Additional Service Information
9
Automatic configuration and power interface (ACPI)
BIOS
Being an ACPI BIOS system, the operating system is allowed to control
the power management features of the computer and the setting for
Advanced Power Management (APM) BIOS mode is ignored. Not all
operating systems support ACPI BIOS mode.
Automatic Power-On features
The Automatic Power-On features within the Power Management menu
allow you to enable and disable features that turn on the computer
automatically.
Wake Up on Alarm: You can specify a date and time at which the •
computer will be turned on automatically. This can be either a single
event or a daily event.
Wake On Lan: This feature allows Onboard LAN Controller to wake the •
System.
49
Hardware Maintenance Manual
50
Statement
Thank you for using Lenovo products.
Carefully read all of the documents shipped with your computer before
you install and use the product for the first time. Lenovo will not assume
responsibility for damage that results from failure to operate the product
according to the instructions and requirements described in the manuals
included with your computer. Lenovo will not assume responsibility for
any loss incurred except those resulting from installation or operations
carried out by Lenovo professional service staff.
A
Lenovo has made every attempt to ensure that the manuals included with
your computer are correct and accurate, but makes no guarantee that the
publications are error free.
To provide better service, Lenovo reserves the right to improve and/or
modify the products and software programs described in the manuals
included with your computer and the content of the manual at any time
without notice.
All of the manuals included with your computer are provided to help you
use Lenovo products appropriately, but do not provide any description of
the software/hardware configuration for the product. For configuring the
product, refer to related contracts (if any), the product packing list for the
product or the retailer.
The software and hardware configuration included with your computer
depends on the actual configuration of the computer and may differ from
other similar models.
Appendix. Statement
51
Customers are welcome to contact us regarding any inconsistency
between the product and the manuals included with your
computer. For the latest information or if you have any questions
or comments, please visit the consumer support website at:
http://consumersupport.lenovo.com.
Lenovo is a registered trademark of Lenovo.
Microsoft, Windows, and Windows Vista are trademarks of the Microsoft
group of companies.
Intel Inside is a registered trademark of Intel.
AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD LIVE, AMD
Opteron, AMD Phenom, AMD Sempron, Avivo, Catalyst, Cool ‘n’ Quiet,
CrossFireX, Overdrive, Powerplay, Radeon, The Ultimate Visual Experience,
and combinations thereof are trademarks of Advanced Micro Devices, Inc.
in the United States and/or other jurisdictions.
The table above includes the logo and registered trademarks of Lenovo
and its partners.
Other registered trademarks mentioned in any or all of the manuals
included with your computer belong to the specific company respectively.
The manual included with your computer is protected by copyright laws
and rules. None of the manuals included with your computer may be
reproduced or transcribed by any means, or transmitted through wired or
wireless networks in any form, or translated into any language without the
prior written permission of Lenovo.
The names or marks of companies mentioned in the manuals included
with your computer or this document are only used to assert trademark
rights, and they do not necessarily indicate that related software or
hardware is included. The actual configuration of the product depends on
the description of the specific model.
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