This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
WARNING: Changes or modifications to this product not expressly approved by
the party responsible for compliance could void the user’s authority to operate this
equipment.
NOTE: This equipment has been tested and found to comply with the limits,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a business installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio TV technician for help.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appariel numerique de la classe A est conforme a la norme NMB-003 du
Appendix A - Enrollment Guide 26
Appendix B - Access Control 28
Clock Access Control Relay Connector Configuration ............... 28
Connecting the Clock to an Electromagnetic Lock ..................... 29
Connecting the Clock to an Electromagnetic Lock using a
Wiegand Signal ........................................................................... 29
Clock 26-Bit and 34-Bit Wiegand Formats .................................. 30
Appendix C – FaceIN Settings 31
How do I disable daylight savings? .......................................... 31
How do I change the displays time format? ............................. 32
How do I change the displays date format? ............................. 32
How do I activate the tamper alarm on the FR700 clock? ....... 33
Appendix D - Exporting Punches to a USB Drive 34
Export the data to USB Thumb Drive ......................................... 34
Import the data into PayClock ..................................................... 35
Appendix E - Add Employees at the Clock 36
Adding an Employee at the FaceIN Clock .................................. 36
Appendix F - Record Management 38
Reviewing Punch Records .......................................................... 38
Clearing Punch Records ............................................................. 39
Appendix G - System Informatio n 40
Appendix H - Clock Specifications 42
Appendix I – PayClock Desktop 43
Add the FaceIN in PayClock ....................................................... 43
Updating the FaceIN ................................................................... 44
Polling the FaceIN ....................................................................... 44
Auto - Polling the FaceIN ............................................................ 45
Export the data to USB Thumb Drive ......................................... 46
Import the data-PayClock Desktop ............................................. 47
Glossary of Terms 49
Index 50
iv • Contents
Page 7
Welcome
Reliability, functionality and ease of use are trademarks of PayClock
Online and the facial recognition clock. The FaceIN clock connects to
your network and uses the PayClock Agent software for
communications to PayClock Online. Important note: The PayClock
Agent software and FaceIN clock must be on the same subnet.
The clock utilizes an “embedded facial recognition” system meaning
that employees will punch in and out by presenting their face in front
of the clock’s “Dual Camera System”. The FaceIN clock validates the
face image and records the punch.
The FaceIN clock offers a large color LCD display that displays
employee information along with an audio prompt. Upon a
successful validation the display will show the employee’s name,
time of punch and an audio prompt identifying a successful punch.
Clock Features and Specifications
Welcome • 1
Page 8
•Embedded facial recognition system - Advanced DSP
technology keeps the image processing and matching on the
clock.
•Accurate and fast identification - The industry’s leading “Dual
Sensor” facial recognition technology.
•Reliable performance under different light environments -
The clock can work in different light conditions even in the
dark. Over one year of market testing.
•Flexible I/O interfaces - Internet Protocol (TCP/IP) enables
communications over the LAN. USB allows for employee
data upload or punch download using a USB flash drive. The
Ethernet Network Port is located on the back of the clock
and the USB Flash Drive Port is located on the bottom of the
clock.
•User friendly design - 3.5 inch color LCD screen for face
positioning with voice prompt. No-touch authentication f or
the ultimate in hygiene.
Note: The proximity badge reader and access control relay are not
available on the FR650 model.
Accessories
Several accessories are offered to further enhance your PayClock
Online system. Visit http://shop.lathem.com to purchase additional
accessories.
Getting Help
You can access the help desk and get answers to issues in several
different ways. In addition to resources within the PayClock Online
software, assistance may be accessed online, via email or
telephone.
PayClock Help
The Online Help allows you to search through an index of help topics
to locate the answer you need. To launch the help click the ? button
at the top.
Troubleshooting
For answers to Frequently Asked Questions refer to the
Troubleshooting section of this User Guide.
2 • Welcome
Page 9
Online and Email Support
Lathem.com provides access to numerous support resources that
will allow you maximize your use of PayClock. Help may be
accessed by visiting the following link: https://kb.lathem.com
On the support page you may also submit a question through our
online knowledgebase and one of our technicians will respond to
your inquiry within 24 hours. Email support is free to all registered
users.
Telephone Support
The help desk is available between the hours of 8am and 7pm
Monday through Friday. Please call (404) 691-0400 to speak with
our help desk.
Hardware Support Agreements
Hardware support contracts are designed to keep your clock and
PayClock software working seamlessly. The hardware support
agreement offers the following advantages:
• Unlimited toll-free phone support
• No-hassle exchange to keep you operational
To learn more about hardware support agreements, contact us at
(404) 691-0400 or vis it http://www.lathem.com/support/lathem-
support-plans
Welcome • 3
Page 10
Package Contents
Please verify that your package includes ALL of the following items.
If your package is missing an item, please call our help desk at (404)
691-0400.
Recommended Installation Tools
4 • FaceIN
Page 11
Install the FaceIN Clock
Step 1: Select a site to install your FaceIN clock that will be
convenient to employees clocking in and out. When deciding where
the clock will be installed, keep in mind that an 115vAC power outlet
should be within 6 feet of the mounting location as well as a
connection to the network (LAN).
Note about Direct Sunlight - It is not recommended to have the
clock mounted in a location where it is exposed to direct sunlight.
This could be troublesome during the registration process.
Step 2: After selecting the appropriate installation site, use the clock
to determine the appropriate height. Have the shortest employee
stand in front of the clock. Hold the clock on the wall so that this
employee can comfortably center their face in the LCD display
window. Mark the height of the clock on the wall. Note: Taller
employees can easily adjust their stance to center their face in the
LCD display window.
Install the mounting-plate to the wall using the supplied screws. For
sheetrock walls, drill a 3/16” diameter hole through each of the four
screw locations; each approx. 1-1/2” deep. Install the plastic
“anchors” included in the mounting screw packet.
FaceIN • 5
Page 12
Step 3: Plug the RJ45 network cable into the Ethernet port and the
Power Adapter plug into the Power Adapter port which is in the
compartment on the back of the clock.
Step 4: Align the FaceIN clock with the pins on the mounting-plate
and secure the two together with the 2 Philips head screws. Be
careful not to pinch the AC cord or network cable.
When finished, plug the power adapter into an AC wall outlet.
6 • FaceIN
Page 13
FaceIN Startup
After completing the installation and power-up the clock will display
the normal screen with the date, day of week and time.
You are now ready to set up the network communications and define
the initial administrator. Note: You must set up at least one
administrator.
Set up the Network
Communications
The FaceIN clock must be configured to communicate with the
PayClock software over the network. You may have to contact your
network administrator if you are unsure how to set up the network
communications.
• Press the MENU key. The Functions Menu will open.
• Press 4. The System Setting menu will open.
• From the System Setting menu press 2 - Set Network.
• Enter the IP Address for the clock and press OK.
• Enter the Mask Code and press OK.
• Enter the Gateway Address and press OK.
• The FaceIN clock will restart automatically.
FaceIN • 7
Page 14
Note: You may have to enter leading zeros when entering the
addresses. For example, the address 10.0.0.1 would be entered
as 010.000.000.001 at the clock.
Set up an Administrator
After setting up the network communications you will need to set up
at least one administrator. Note: You can have up to 5
administrators.
• Press the MENU key. The Functions Menu will open.
• Press 1. The Set Admin menu will open.
• From the Set Admin menu press 1 - Admin 1.
• The image collect ing scr ee n will disp lay.
• Position the face in the middle of the two cameras with 9 to
25 inches between the face and the clock.
•The image collecting screen will start the face recognition
enrollment.
• Perform 2 small head circles to the right.
• Perform 2 small head circles to the left.
• Move the face closer to the clock until the white dashed
square appears.
•Move the face back until there is 9 to 25 inches between the
face and the clock.
• Turn the head fully to the right.
• Turn the head fully to the left.
• Raise the head up slightly.
• Lower the head down slightly.
• Move the face back from the clock until there is 9 to 25
inches between the face and the clock (if adjust position
message is still displaying).
•Resume small head circles to the right (if adjust position
message is still displaying).
•The progress bar at the bottom of the screen will display the
process of the imaging.
8 • FaceIN
Page 15
When the face is successfully enrolled the clock will display, “Add as
User?”.
Ask yourself this question.
Will the adm inistr ator be using the door access function or punching
In and Out on the clock?
Yes - The administrator will be using the door access function or
punching In and Out at the clock.
•If the administrator will be punching In and Out or using the
door access function at the clock, press the OK key. The
Input User No screen will display.
•Use the numeric keys to enter the user number and press
OK. This should be the same as the PIN number you will
enter in the PayClock software. The user number can be
from 1 to 9999.
•Using the index/numeric keys enter a name. This should be
the same as the first name you will enter in the PayClock
software. After pressing the desired index/numeric key, use
↑/↓to move through the available letters. To change to
the
caps press the index/numeric key with the desired letter and
press the ESC key. The letter group will change to caps.
After entering the name press the OK key.
•Select the verification method to use for this user.
No - The administrator will not be using the door access function or
punching In and Out at the clock.
•If the administrator will not be punching In and Out or using
the door access function at the clock press the ESC key.
•The screen will display “Register Finished” and will return to
the “Set Admin” menu. Press ESC and ESC again to return
to the normal time/date screen.
FaceIN • 9
Page 16
Add the Clock in
PayClock
After setting up the FaceIN add it to your PayClock Online software.
Once the clock is added to PayClock Online you can install the
PayClock Agent software. After adding the employees update the
clock and the employee faces can be enrolled.
See Appendix I if you are using the PayClock Desktop software.
How do I add a FaceIN clock?
•Log into PayClock Online and select Clocks from the
navigation list.
• Click +New.
• In the list select FR700 or FR650 and click +Select.
• In the Device Nickname field, enter a name for the clock.
• In the Serial Number field, enter the serial number found on
the back of the clock.
•In the IP Address field, enter the IP address that was typed
into the clock.
•Click Save.
10 • FaceIN
Page 17
Install the PayClock
Agent Software
The FaceIN clock connects with the PayClock Agent which then
communicates with PayClock Online. The PayClock Agent must be
installed on a Windows computer on the same network as the
FaceIN clock.
How do I install the PayClock Agent?
•Download and run the Setup Assistant as described in the
Quick Start Guide.
•Click Next, check the box to accept the license agreement
and click Next again.
• Enter your PayClock Online login credentials and click Login.
• Click Next unless you are migrating data from an older
desktop version of PayClock.
•Click Next unless you intend to integrate with QuickBooks
desktop on this same computer.
•Click in the box for the Face Recognition clock and click
Next.
•Click Next on the Additional Information and click Next again
on the Installation Summary.
• Click Install, at the end of the installation click Next.
• On the Assign Additional Terminals window check the
FaceIN clock you named in PayClock Online and click Next.
•Click Next and R estart to reboot the computer.
FaceIN • 11
Page 18
Updating the FaceIN
Clock
The PayClock Online and the PayClock Agent software are used to
manage the FaceIN clock(s) which includes polling and updating the
clock(s). This is done from the Clocks area within the PayClock
Online software.
When you add an employee in PayClock they are automatically
assigned to the FaceIN clock(s). But before you can enroll the
employee faces at the clock you will have to update the clock with
the changes.
How do I update a clock?
•Log into PayClock Online and click on the arrow beside
Clocks.
• A slide out menu will appear, select Update Clocks.
• In the window uncheck any clock you do not wish to update.
• Click the Update Clocks button.
12 • FaceIN
Page 19
Enrolling Employee
Faces
The FaceIN clock utilizes an “embedded facial recognition” system.
This means that employees will punch in and out by presenting their
face in front of the clock’s “Dual Sensors”. The FaceIN clock verifies
the face image and records the punch. When you’re ready you
simply poll the clock to add the punches to the database.
See Appendix A - Enrollment Guide for a detaile d p ictorial.
Guidelines
•The FaceIN clock is for use indoors; do not position the clock
in direct sunlight.
•Use normal facial expressions and avoid wearing
sunglasses.
•If glasses or a hat is wor n , please take the glasses and/or
hat off halfway through the enrollment process for better face
recognition.
Important Note: Some coatings on the lens of eye glasses will
prevent the FaceIN clock from recognizing the employee’s face.
In this situation the eye glasses should be removed for
enrollment and when punching In/Out.
•Bend into the camera, keeping the distance between the
face and screen at 9 to 25 inches for best results.
• Keep the face centered between the 2 cameras.
• If the green lined frame displays when the employees face is
successfully being detected.
•If the white dashed frame appears, the employees face
cannot be recognized, so please have the employee adjust
their positioning.
FaceIN • 13
Page 20
How do I enroll an employee?
•At the FaceIN clock press the MENU key. Administrat or
verification is required.
•The administrator should present and position themselves
for a facial scan. The Functions Menu will display upon a
successful verification. Note: The FaceIN clock requires
administrator verificati on in order to enroll employee faces.
•Press 2 or select User Management and press OK, the User
Management menu will display.
• Press 2 or select the Modify User menu and press OK.
• Use the numeric keys to enter the user number and press
OK. The user number is the same as the PIN number that
was set up in the PayClock software.
•The employee’s first name will display. Press OK to
continue.
•With the employee standing at the ready select the
verification method to use for the employee.
Verification Methods
Typically for a normal employee you would select Face recognition,
for a temporary employee select Card recognition, for higher security
select either Pin and Face or Card and Face recognition.
Face / Pin and Face Verification Method Selected
When enrolling employee faces take the following into consideration:
Eye Glasses - It is recommended for the employee to enroll with the
eye glasses on for half the process, then remove the eye glasses
and complete the registration.
Hair Style - If the employee has a hair style that has their hair
covering or blocking their eyes, move the hair away from the eyes
during the registration process.
•Position the employee so the face is in the middle of the two
cameras with 9 to 25 inches between the face and the clock.
•The image collecting s c r ee n will dis play, start the face
recognition enrollment.
•Perform 2 small head circles to the right.
14 • FaceIN
Page 21
• Perform 2 small head circles to the left.
• Move the face closer to the clock until the white dashed
square appears.
•Move the face back until there is 9 to 25 inches between
their face and the clock.
• Turn the head fully to the right.
• Turn the head fully to the left.
• Raise the head up slightly.
• Lower the head down slightly.
• Move the face back from the clock until there is 9 to 25
inches between the face and the clock (if adjust positioning
message is still displaying).
•Resume small head circles to the right (if adjust positioning
message is still displaying).
•The progress bar at the bottom of screen will display the
process of the imaging.
•When the face is enrolled the clock will display, “Permit
Open Door?” press ESC.
•When “Permit Attendance?” displays press OK. Note: You
must press OK; otherwise punches will not be recorded for
polling.
•The screen will display “Finished” and will return to the “Input
User No” screen. Continue with the next employee or press
ESC, ESC and ESC again to return to the normal time/date
screen.
Card Verification Method Selected
(FR700 only)
The card verification method is typically used for temporary
employees. This verification method only requires that the employee
present their badge and then have a snapshot taken.
The clock only verifies the badge, it doesn’t verify the employee, it
simply takes a snapshot of the person presenting the badge. This
allows the user to verify that the correct employee presented the
badge and no budd y punching (when late or absent employees have
co-workers punch the time clock for them) has taken place.
FaceIN • 15
Page 22
• When “Please Swipe Card” displays present the card at the
clock.
•When the card is registered the clock will display, “Permit
Open Door?” press ESC.
•When “Permit Attendance?” displays, press OK. Note: You
must press OK; otherwise punches will not be recorded for
polling.
•The screen will display “Finished” and will return to the “Input
User No” screen. Continue with the next employee or press
ESC, ESC and ESC again to return to the normal time/date
screen.
Card and Face Verification Method Selected
(FR700 only)
When enrolling employee faces take the following into consideration:
Eye Glasses - It is recommended for the employee to enr ol l with the
eye glasses on for half the process, then remove the eye glasses
and complete the registration.
Hair Style - If the employee has a hair style that has their hair
covering or blocking their eyes, move the hair away from the eyes
during the registrati on proc es s.
•When “Please Swipe Card” displays, present the card at the
clock.
•Position the employee so the face is in the middle of the two
cameras with 9 to 25 inches between the face and the clock.
•The image collecting screen will displa y. Start the face
recognition enrollment.
• Perform 2 small head circles to the right.
• Perform 2 small head circles to the left.
• Move the face closer to the clock until the white dashed
square appears.
•Move the face back until there is 9 to 25 inches between
their face and the clock.
• Turn the head fully to the right.
• Turn the head fully to the left.
16 • FaceIN
Page 23
• Raise the head up slightly.
• Lower the head down slightly.
• Move the face back from the clock until there is 9 to 25
inches between the face and the clock (if adjust positioning
message is still displa ying) .
•Resume small head circles to the right (if adjust positioning
message is still displaying).
•The progress bar at the bottom of screen will display the
process of the imaging.
•When the face is enrolled the clock will display, “Permit
Open Door?” press ESC.
•When “Permit Attendance?” displays, press OK. Note: You
must press OK; otherwise punches will not be recorded for
polling.
•The screen will display “Finished” and will return to the “Input
User No” screen. Continue with the next employee or press
ESC, ESC and ESC again to return to the normal time/date
screen.
FaceIN • 17
Page 24
Using the FaceIN
Clock
The FaceIN will be ready for use when the facial registration process
is complete.
To punch, the employee will simply approach and look at the clock.
Within seconds they are identified and punched In or Out.
Upon successful verification the clock will play a confirmation sound
and the screen will display the employee’s first name and time of
punch.
18 • FaceIN
Page 25
Punching In / Out
Employees can punch b y pr esentin g their face or a badge.
Punching IN/Out - Face Verification
•The employee should step towards the clock and stop when
within 9 - 25 inches; the clock will detect the employee and
start the face recognition automatically.
•With the face detected, the screen will display a green radar
screen rotating clockwise over the employee’s image. A
message will display at the bottom of the screen guiding the
employee.
•When the employee’s face is in the correct position , a green
lined frame will display on the screen, and a green bar will
scan the employee’s image from top to bottom.
•During the face recognition process, the clock will provide
guidance for the employee, such as: “Please Get Closer”,
“Please Get Farther” or “Adjust Your Action”.
•Upon successful verification the clock will pla y a confirmation
sound and the screen will display the employee’s first name
and time of the punch.
Punching IN/Out - PIN & Fa c e Verif ication
•Press the backspace key “←”, at the Input User No. screen
enter the employee’s PIN and press OK.
•The employee should step towards the clock and stop when
within 9 - 25 inches; the clock will detect the employee and
start the face recognition automatically.
•With the face detected, the screen will display a green radar
screen rotating clockwise over the employee’s image. A
message will display at the bottom of the screen guiding the
employee.
•When the employee’s face is in the correct position, a green
lined frame will display on the screen, and a green bar will
scan the employee’s image from top to bottom.
FaceIN • 19
Page 26
• During the face recognition process, the clock will provide
guidance for the employee, such as: “Please Get Closer”,
“Please Get Farther” or “Adjust Your Action”.
•Upon successful verification the clock will play a confirmation
sound and the screen will display the em plo yee’s firs t nam e
and time of the punch.
Punching IN/Out - Card & Fa c e Verification
(FR700 only)
•Move the badge over the badge reader symbol on the front
of the FaceIN.
•When the badge is near the FaceIN a confirmation beep will
sound.
•The employee should step towards the clock and stop when
within 9 - 25 inches; the clock will detect the employee and
start the face recognition automatically.
•With the face detected, the screen will display a green radar
screen rotating clockwise over the employee’s image. A
message will display at the bottom of the screen guiding the
employee.
•When the employee’s face is in the correct position a green
lined frame will display on the screen. The green bar will
scan the employee’s image from top to bottom.
•During the face recognition process the clock will provide
guidance for the employee such as: “Please Get Closer”,
“Please Get Farther” or “Adjust Your Action”.
•Upon successful verification the clock will play a confirmation
sound and the screen will display the em plo yee’s firs t nam e
and time of the punch.
20 • FaceIN
Page 27
Punching IN/Out - Card Verification
(FR700 only)
The Card Verification method only requires that the employee
present their badge and then the clock will take a snapshot of the
person presenting the badge. No facial verification occurs.
•Move the badge over the badge reader symbol on the front
of the FaceIN.
•When the badge is near the FaceIN a confirmation beep will
sound and prompt the employee to take a photo.
•The employee should step towards the clock; a snapshot will
be taken of the person presenting the badge.
•The clock will play a confirmation sound and the screen will
display the employee’s first name and time of the punch.
FaceIN • 21
Page 28
Polling the FaceIN
Clock
The PayClock Online and PayClock Agent software is used to
manage the FaceIN clock(s) which includes polling and updating the
clock(s). This is done from the Clocks area within the PayClock
Online software.
How do I poll a clock?
•Log into PayClock Online and click on the arrow beside
Clocks.
• A slide out menu will appear, select Poll Clocks.
• In the window uncheck any clock you do not wish to poll.
• Click the Poll Clocks button.
• The punch data residing in the clock(s) will be added to the
database and will be available in the timec ar d.
Auto - Polling the FaceIN Clock
PayClock Online can be configured to automatically poll the FaceIN
clock(s). When a clock is automatically polled punch data is gathered
and automatically added to the database allowing you to edit, export
and report on the data.
How do I set up automatic polling?
•Log into PayClock Online and select Clocks from the
navigation list .
•Select the desired clock from the list and choose the Poll or
Update Schedule tab.
•Using the drop-down menu select “Use Auto Poll” option.
22 • FaceIN
Page 29
To poll every X minutes:
• Select the “Continuously Poll”.
• Select how often to poll the clock at the Poll Clock Every
(Mins).
•In the Start Polling At field, select a time when the auto
polling will begin.
•In the Stop Polling At f i eld , s elect a tim e when the aut o
polling will end.
•Under Auto Poll On These Days, check the days of the week
you wish the auto polling to occur.
• Click Save to keep your changes.
• The automatic polling will activate on the desired day(s) at
the minutes selected.
To poll at specific times:
• Select the “Poll at Specific Times”.
• Enter a time (HH:MM) for a poll to occur and press the +
button to add the time to the list. Repeat this step for as
many times as needed.
• Continue adding the times the poll is to occur.
• Under Auto Poll On These Days, check the days of the week
you wish the auto polling to occur.
• Click Save to keep your changes.
• The automatic polling will activate on the desired day(s) at
the times selected.
FaceIN • 23
Page 30
Troubleshooting the
FaceIN
If the PayClock Online and PayClock Agent software d oesn’t
communicate with the FaceIN try these suggestions:
General Troubleshooting
•Make sure that all connections are secure, and the cable is
intact.
•Make sure that the network cable is securely connected to
the Ethernet port on the clock.
•Make sure that the clock’s power supply is securely
connected to an electrical outlet .
•Make sure that the power supply is securely connected to
the clock and the unit is powered up.
FaceIN Troubleshooting
The FaceIN clock will not communicate with the PayClock
Online and PayClock Agent software.
#1 Make sure that the network communications settings are
correct at the clock, to check the settings:
•At the FaceIN clock press the MENU key. A dministrator
verification is required. The Functions Menu will open.
• Press 5. The System Info. menu will open.
• From the System Info. menu press 2 - Product Info.
• Verify the addresses for the IP, Mask and Gate.
• To exit press ESC.
24 • FaceIN
Page 31
Note: If changes are needed, from the Functions Menu press 4 -
System Setting and then 2 - Set Network. Make the needed
adjustments and press OK to save the changes.
#2 Make sure that the network communications settings are
correct in the PayClock Online software. To check the settings:
•Log into PayClock Online and click on Clocks in the
navigation list.
• Select the FaceIN clock from the list.
• Verify that the IP Address on the General tab matches what
was configured at the clock.
•Verify that the Managing Agent is set to the correct computer
on the network.
If after going through each item above you are still not
communicating with the clock, have the network administrator or
IT person make sure there aren’t any issues with the network or
cabling.
When an employee presents their face, it is not recognized.
•If the employee’s facial appearance has changed, re-enroll
the employee.
•Make sure the employee is presenting their face within range
of the clock, within 9 to 25 inches of the front of the clock.
How do I restart the FaceIN clock if it stops or appears to hang
up?
•Disconnect the AC power. Wait a few seconds and
reconnect.
•Press the RESET button on the bottom of the clock.
Is the FaceIN clock waterproof?
NO, the clock is not waterproof! Make sure you keep the clock
away from water or a wet/damp environment.
How do I clean the FaceIN clock?
Use only a soft cloth or similar material to clean the screen and
front of the clock. Avoid using water or cleaners.
Can I place the FaceIN clock outside?
It is not recommended to place the clock in a low temperature
environment. The working temperature for the screen and other
parts in the clock are normal indoor temperatures.
FaceIN • 25
Page 32
The line of squares at the
The white dashed box is
Slowly make an imaginary circle
Appendix A Enrollment Guide
Follow these guidelines for trouble-free enrollments.
During the enrollment process the employee should keep their eyes
centered on the screen at all times. Try to keep a solid green box
around your face by following the steps below.
Position yours elf and bend at
the waist to bring your face 1
- 2.5 ft. from the screen on
the terminal.
preparing to locate points.
Identification images will only
be taken when the green box
appears around your face.
26 • Appendix
bottom of the screen indicate
how much data is needed to
complete the enrollment.
with your nose. Two small circles
to the right and two to the left
while keeping your eyes centered on the screen.
Page 33
Slowly move your face
Slowly turn your head fully
Tilt the head down slightly
If you wear glasses all of the
glasses on.
Enrollment Guide (cont.)
closer until the whitedashed frame appears and
then move away until the
white-dashed frame
appears.
to the right, and then fully
to the left, all the while
keeping you eyes centered
on the screen.
(chin lowered) while keeping
your eyes on the screen,
then tilt the head back
slightly (chin upward).
time, or on occasion, you
must initially enroll with your
glasses on (sunglasses or
dark tinted glasses are not
allowed). Once the progress
bar indicates enroll is 50%
complete, REMOVE YOUR
GLASSES and complete the
enrollment without your
Appendix • 27
Page 34
device
device
3 = Not Used
8 = GND - Ground connection
contract relay output
dry contract relay
Appendix B - Access
Control
Access control is only available in the FR700 model. Use the
FR700’s internal access control relay to integrate with a facilities
entry access control system.
Important Note: When enrolling an employee make sure to select
OK at the Permit Open Door? prompt.
Clock Access Control Relay
Connector Configuration
1 = D0 - Output to Wiegand Controller
2 = D1 - Output to Wiegand Controller
4 = NO - Normally open internal dry
5 = COM - Common output for internal
28 • Appendix
6 = +12V - 12 volt output to external
7 = +12V - 12 volt output to external
9 = GND - Ground connection
10 = Not Used
Page 35
FaceIN
FaceIN
Connecting the Clock to an
Electromagnet ic Lock
Connecting the Clock to an
Electromagnet ic Lock using a
Wiegand Signal
Appendix • 29
Page 36
Clock 26-Bit and 34-Bit Wiegand
Formats
Wiegand 26:
0 1- Site Code -8 9--- User ID ---24 25bit
X0 1 1 0 0 1 0 0X X X X X X X X X X X X X X X XX
Site Code for Clock : 100 (8 bits)
User ID: 1-65536 (16 bits)
Wiegand 34:
0 1- Site Code -8 9--- User ID ---32 33-bit
X 0 1 1 0 0 1 0 0X X X X X X X X X X X X X X X X X X X X X X X XX
Site Code for FaceIN : 100 (8 bits)
UserID: 1-16777216 (24 bits)
30 • Appendix
Page 37
Appendix C – FaceIN
Settings
The FaceIN clock is designed with default settings so that it will be
ready for use after being updated with the employees. While these
default settings allow you to get up and running faster, you can make
changes to the settings if desired.
How do I disable daylight savings?
By default, day light savings is enabled and is set to change on the
nd
Sunday in March and the 1st Sunday in November. You will have
2
to disable the function if your region doesn’t observe day light
savings. Note: Open or Close will display to the right of Set DST.
Open identifies DST is enabled, Close identifies DST is disabled.
•At the FaceIN clock press the MENU key. Administrator
verification is required.
•The administrator should present and position the face for a
facial scan. The Functions Menu will display upon a
successful verification.
•Press 4 or select the System Setting menu and press OK.
FR650 Model - Press 5 or select the Set Date and Time menu
and press OK.
FR700 Model - Press 6 or select the Set Date and Time menu
and press OK.
• Press 2 or select the Set DST menu and press OK.
• The screen will display “Use DST?” press ESC. This will
disable the daylight savings function.
•After a few seconds the system will return to the “Set Date
and Time” screen. Continue making changes to the clocks
system settings or press ESC, ESC and ESC again to return
to the normal time/date screen.
Appendix • 31
Page 38
How do I change the displays time forma t ?
The time format selection will determine how the hours will show on
the clock display.
•At the FaceIN clock, press the MENU key, administrato r
verification is required.
•The administrator should present and position the face for a
facial scan. The Functions Menu will display upon a
successful verification.
•Press 4 or select the System Setting menu and press OK.
FR650 Model - Press 5 or select the Set Date and Time menu and press OK.
FR700 Model - Press 6 or select the Set Date and Time menu
and press OK.
• Press 3 or select the Set Time Format menu and press OK.
• Press 1 for 12 hour (AM/PM) or 2 for 24-hour (0-23).
• After a few seconds the system will return to the “Set Date
and Time” screen. Continue making changes to the clocks
system settings or press ESC, ESC and ESC again to return
to the normal time/date screen.
How do I change the displays date fo rmat?
The date format selection will determine how the date will show on
the clock display.
•At the FaceIN clock press the MENU key. Administrat or
verification is required.
•The administrator should present and position the face for a
facial scan. The Functions Menu will display upon a
successful verification.
•Press 4 or select the System Setting menu and press OK.
FR650 Model - Press 5 or select the Set Date and Time menu
and press OK.
FR700 Model - Press 6 or select the Set Date and Time menu and press OK.
•Press 4 or select the Set Date Format menu and press OK.
32 • Appendix
Page 39
•Press 1 for YYYY-MM-DD (2011-03-01) or 2 for MM-DD-
YYYY (03-02-2011). Note: March 01, 2011 was used in the
example above.
•After a few seconds the system will return to the “Set Date
and Time” screen. Continue making changes to the clocks
system settings or press ESC, ESC and ESC again to return
to the normal time/date screen.
How do I activate the tamper alarm on the
FR700 clock?
The FR700 clock has a feature where if it were removed from the
wall mounting-plate an alarm can sound. The alarm is turned off by
default. (FR700 only)
•At the FaceIN clock press the MENU key. Administrat or
verification is required.
•The administrator should present and position their face for a
facial scan. The Functions Menu will display upon a
successful verification.
• Press 4 or select the System Setting menu and press OK.
• Press 7 or select the Set Remove Alarm menu and press
OK.
•Press 1 for Open. This will enable the alarm to sound if the
clock if removed from the mounting-plate.
•Press 2 for Close. This will disable the alarm. If the clock is
removed from the mounting-plate the alarm will not sound.
•After a few seconds the system will return to the “System
Setting” screen. Continue making changes to the clocks
system settings or press ESC and ESC again to return to the
normal time/date screen.
Appendix • 33
Page 40
Appendix D Exporting Punches
to a USB Drive
The USB Functions menu on the FaceIN clock allows you to export
punch data to a USB thumb drive and then impor t the data int o the
PayClock Online database using the PayClock Agent software.
Important Note: If the network connection for the FaceIN clock is
temporarily down you can transfer punch data from the clock to the
PayClock Agent soft ware u sing a standard USB thumb drive.
Export the data to USB Thumb
Drive
•At the FaceIN clock press the ESC key to force the clock to
the normal time/date screen.
•Insert the USB Flash drive into the USB port on the bottom
of the clock. Administrator verification is required.
•The administrator should present and position their face for a
facial scan.
•The Functions Menu will display after administrator
verification.
Note: Due to compatibility issues not all USB Flash drives are
compatible and may not work with the clock. It is not
recommended to use a USB Flash drive formatted as NTFS
• Press 1 or select the Export Records menu and press OK.
• When the export is complete the data will be saved to a file
named TIME .TXT (there are 3 spaces between TIME and
.TXT) on the root of the USB Flash drive.
34 • Appendix
Page 41
• After a few seconds the system will return to the “Functions
Menu” screen.
•Press the ESC key. The clock will return to the normal
time/date display.
•Unplug the USB Flash drive.
Import the data into PayClock
• Plug the USB Flash Drive into a USB port on your computer.
• At the computer where the PayClock Agent is installed click
on the PayClock Agent icon in the system tray.
•From the menu select Manage Terminals > Import
Punches…
• Select the FaceIN clock in the list.
• Click the Browse button and navigate to the location of the
TIME .TXT file. Typically located on the USB Flash Drive
plugged into your computer.
•Click the Import File button, the punch data will be im ported
into the PayClock database.
Appendix • 35
Page 42
Appendix E - Add
Employees at the
Clock
Employees can be added at the FaceIN clock first and then added in
the PayClock software later. This could be useful when a new
employee starts work before having a chance to add them to the
PayClock software.
Important Note: The number you enter for the User No. at the
FaceIN clock must match what is entered for the Employee PIN
Number in the PayClock software. These numbers are how the
software identifies which punc hes go with which employee.
You should follow these recommended steps if adding the
employees at the FaceIN clock.
1. Add and enroll the employee’s face at the FaceIN clock.
2. Have the employee punch In and Out.
3. Add the employee in the PayClock software before polling
and processing payroll.
Adding an Emplo yee at the FaceIN
Clock
•At the FaceIN clock press the MENU key. Administrator
verification is required.
•The administrator should present and position their face for a
facial scan. The Functions Menu will display upon a
successful verification.
•Press 2 or select the User Management menu and press
OK.
36 • Appendix
Page 43
•Press 1 or select the Register User menu and press OK to
add a new employee at the clock.
• The Input User No. screen will display.
• Using the index/numeric keys enter the User Number and
press OK. Note: This is the number that will be entered in
the PayClock software as the employee’s PIN number. The
number must be unique.
• The Input Name screen will display.
• Using the index/numeric keys enter a name. This should be
the same as the first name you will enter in the PayCloc k
software. After pressing the desired index/numeric key, use
↑/↓to move through the available letters. To change to
the
caps press the index/numeric key with the desired letter and
press the ESC key. The letter group will change to caps.
After entering the name, press the OK key.
•With the employee standing at the ready select the
verification method to use for the employee.
Appendix • 37
Page 44
Appendix F - Record
Management
The Record Management function allows you review punch data and
clear records in the clock’s memory.
Warning: Use extreme caution when clearing records. O nce the
records are cleared, they cannot be restored!
Reviewing Punch Records
•At the FaceIN clock press the MENU key. Administrator
verification is required.
•The administrator should present and position their face for a
facial scan. The Functions Menu will display upon a
successful verification.
•Press 3 or select the Record Management menu and press
OK.
• Press 1 or select the Record Inquiry menu and press OK.
• At the Input User No. field enter the PIN for the desired
employee or leave the field at ALL.
•Press the down arrow key to move the cursor to the Start
Time field.
•Using the index/numeric keys enter the year, month and
date where you wish to start the review. The cursor will
automatically move to the End Time field.
•Using the index/numeric keys enter the year, month and
date where you wish to end the review.
•Press OK. The punch records will display for the selected
employee and time period. Use the up/down arrows to scroll
through the list of punches.
38 • Appendix
Page 45
Clearing Punch Records
The Record Management function allows you review punch data and
clear records in the clock’s memory.
Warning: Use extreme caution when clearing records. O nce the
records are cleared, they cannot be restored!
•At the FaceIN clock press the MENU key. Administrator
verification is required.
•The administrator should present and position their face for a
facial scan. The Functions Menu will display upon a
successful verification.
•Press 3 or select the Record Management menu and press
OK.
•Press 2 or select the Clear Record menu and press OK.
Warning: Use extreme caution when clearing records. Once
the records are cleared, they cannot be restored!
• Proceed with caution, all data and settings will be lost!
• If you are sure press OK to continue. This will delete all
punch records in the clock.
•The screen will display “Clearing…Please Wait…”, next
“Records Cleared!” will display and the clock will return to
the Record Management menu.
•Press ESC and ESC again to return to the normal time/date
screen.
Appendix • 39
Page 46
Appendix G - System
Information
The System Info function allows you review the clock’s capacity and
product information.
Reviewing Capacity Information
•At the FaceIN clock press the MENU key. Administrator
verification is required.
•The administrator should present and position their face for a
facial scan. The Functions Menu will display upon a
successful verification.
• Press 5 or select the System Info. menu and press OK.
• Press 1 or select the Capacity Info. menu and press OK.
o Registered User - Displays how many employees have
been updated to the clock.
o User Cap. - Displays how many employees are
supported on the clock.
o Record Num. - Displays how many punches ar e in
memory from facial recognition punches.
o Record Cap. - Displays how many facial recognition
punches the clock will hold in memor y.
o Photo Num. - Displays how many punches are in
memory from the card verification method.
o Photo Cap. - Displays how many punches from the card
verification method the clock will hold in memory.
•Press ESC, ESC and ESC again to return to the normal
time/date screen.
40 • Appendix
Page 47
Reviewing Product Information
•At the FaceIN clock press the MENU key. Administrator
verification is required.
•The administrator should present and position their face for a
facial scan. The Functions Menu will display upon a
successful verification.
• Press 5 or select the System Info. menu and press OK.
• Press 2 or select the Product Info. menu and press OK.
o IP - Displays the IP address configured for the clock.
o Mask - Displays the subnet mask address configured for
the clock.
o Gate - Displays the gateway address configured for the
clock.
o MAC - Displays the clock’s MAC address.
o SN - Displays the clock’s serial number.
o Version - Displays the clock’s firmware version.
o Res Num - Displays the firmware resource number. (Not
currently used.)
•Press ESC, ESC and ESC again to return to the normal
time/date screen.
Appendix • 41
Page 48
Appendix H - Clock
Specifications
• Employee Capacity: 500
• Record Capacity:150,000
• Image Capacity:70,000 Images
• Security Image Capacity:4GB SD Card (FR700)
• Recognition Algorithm :Dual Sensor
• Lens:Specialized double lens
• Verification Method:Face Recognition; Pin & Face
Recognition; Card Recognition (FR700); Card & Face
Recognition (FR700)
• Card Recognition:ID/IC card (FR700)
• Verification Speed:Less than 1 Second(500 Users)
• Keyboard:4 x 4 Touch Keyboard
• LCD:3.5 inch TFT Color Screen,65,000 Bright
Color,320 x 240 Resolution
•Communication Method:Standard TCP/IP & USB Flash
Drive
• Clock Security Alarm:Yes
• Power:12V DC, Working Current 500mA
• Environment Light:0-5000Lux
• Working Distance:12 - 32 inches
• Working Temperature:32°F - 104°F
• Working Humidity:20% - 80%
• Size:7.87 x 3.74 x 4.53 inches
• Weight: 1.11 lbs
• Installation Method Wall Hanging
TM
V2.0
42 • Appendix
Page 49
Appendix I –
PayClock Desktop
Follow these steps if using the FaceIN clock with the PayClock
Desktop software.
Add the FaceIN in PayClock
The Maintenance button group under the Terminal Manager tab is
used to add or delete FaceIN terminals that are connected to the
PayClock desktop system.
How do I add a FaceIN?
•Open PayClock and select the Terminal Man ager tab on the
ribbon bar.
•Click the Add Terminal button. The Select Terminal Type
window will open.
• Select FaceIN from the drop-down list and click OK.
• The FaceIN terminal properties will display on the right.
• From the Connection tab enter the name for the terminal
under Device Nickname.
•Enter the terminals IP Address in the IP Address field; this is
the address that was set up for the terminal at the FaceIN
terminal.
• Click Save.
• Click the Test Connection button to verify communications
with the FaceIN terminal.
Appendix • 43
Page 50
Updating the FaceIN
The Update button group is used to update a single terminal or all
terminals. After making changes to employees make sure to update
the terminal(s) with the changes.
How do I update a single terminal?
•Open PayClock and select the Terminal Manager tab on the
ribbon bar. The Terminal Manager window will open.
•Select the desired terminal from the list and click Update
Selected Terminal.
•Any changes will be sent to the selected terminal.
How do I update all terminals?
•Open PayClock and select the Terminal Man ager tab on the
ribbon bar. The Terminal Manager window will open.
•Click the Update All Terminals button.
Any changes will be sent to all of the terminals.
Polling the FaceIN
The Poll button group is used to poll or retrieve data from a single
terminal or all terminals. When a terminal is polled, punch data will
be added to the database allowing you to edit, export and report on
the data.
How do I poll a terminal?
•Open PayClock and select the Terminal Man ager tab on the
ribbon bar. The Terminal Manager window will open.
•Select the desired terminal from the list and click Poll
Selected Terminal.
•The punch data residing in the terminal will be added to the
database and will be available in the tim ec ard.
44 • Appendix
Page 51
How do I poll all terminals?
•Open PayClock and select the Terminal Man ager tab on the
ribbon bar. The Terminal Manager window will open.
• Click the Poll All Terminals button.
• The punch data residing in all of the terminals will be added
to the database and will be available in the timecard.
Auto - Polling the FaceIN
PayClock can be configured to automatically poll the FaceIN
terminal(s). When a terminal is automatically polled punch data is
gathered and automatically added to the database allowing you to
edit, export and report on the data.
How do I set up automatic polling?
•Open PayClock and select the Terminal Man ager tab on the
ribbon bar. The Terminal Manager window will open.
•Select the desired terminal from the list and click Update/Poll
Schedule tab.
•Select the “Enable Auto-Poll for this terminal” option.
To poll every X minutes:
• Select the “Poll Clock every…” option.
• From the list choose to poll the clock every 1, 2, 3, 4, 5, 10,
15, 30, 45 or 60 minutes.
•Set the time to begin the polling for the selected day(s). The
default is 8:00am.
•Set the time to end the polling for the selected day(s). The
default is 8:00pm.
•Select the days of the week to have the auto-poll active. The
default is Monday through Frida y.
•Select whether to use the host or terminal settings if a
conflict is detected.
•Click Save to keep your changes.
Appendix • 45
Page 52
• The automatic polling will activate on the desired day(s) at
the minutes selected.
To poll at specific times:
• Select the “Poll Clock at these specific times” option.
• Set the first time the poll is to happen and click the Add
button.
• Continue adding the times the poll is to occur.
• Select the days of the week to have the auto-poll active. The
default is Monday through Friday.
•Click Save to keep your changes.
The automatic polling will activate on the desired day(s) at the
minutes selected.
Export the data to USB Thumb
Drive
The Poll button group is used to poll or retrieve data from a single
terminal or all terminals. When a terminal is polled punch data will be
added to the database allowing you to edit, export and report on the
data.
•Press the ESC key to force the terminal to the normal
time/date screen.
•Insert the USB Flash drive into the USB port on the bottom
of the terminal. Administrator verification is required.
•The administrator should present and position their face for a
facial scan. The Functions Menu will display upon a
successful verification.
•The Functions Menu will display after administrator
verification.
Note: Due to compatibility issues not all USB Flash drives are
compatible and may not work with the terminal. It is not
recommended to use a USB Flash drive formatted as NTFS
•Press 1 or select the Export Records menu and press OK.
46 • Appendix
Page 53
•When the export is complete the data will be saved to a file
named TIME .TXT (there are 3 spaces between TIME and
.TXT) on the root of the USB Flash drive.
•After a few seconds the system will return to the “Functions
Menu” screen.
•Press the ESC key. The terminal will return to the normal
time/date display.
•Unplug the USB Flash drive.
Import the data-PayClock Desktop
• Plug the USB Flash Drive into a USB port on your computer.
• Open PayClock and select the Terminal Man ager tab on the
ribbon bar. The Terminal Manager window will open.
•Click on a FaceIN terminal in the list. The Import Punches
button will become active.
•Click the Import Punches button. The Open window will
display.
•Navigate to the location of the TIME .TXT file. Typically
located on the USB Flash Drive plugged into your computer.
•Click the Open button, the punch data will be imported into
the PayClock database.
Appendix • 47
Page 54
Page 55
Glossary
of Terms
Administrator
The FaceIN can have up to five administrators, the administrator
function allows you review the device information, set up the network
communications, set the time / date and reset the clock to the factory
defaults
Auto Poll
When a clock is automatically polled, punch data is gathered and
automatically added to the databas e allowing you to edit, export and
report on the data.
Buddy Punching
When late or absent employees have co-workers punch the time
clock for them.
User
An employee.
Glossary of Terms • 49
Page 56
Index
A
Access Control 28
Add the Clock in PayClock 10
Adding Employees at the FaceIN 36
Auto Poll 22
C
Clearing Punches at the FaceIN 39
Clock Access Control Relay Connector Configuration 28
Clock’s 26-Bit and 34-Bit Wiegand Formats 30
Connecting the Clock to an Electromagnetic Lock 29
Connecting the Clock to an Electromagnetic Lock using a Wiegand
Signal 29
E
Enrolling Employee Faces 13
Enrollment Guide 26
Enrollment Guidelines 13
Export the data to a USB Thumb Drive 34
Exporting Punches to a USB Drive 34
F
FaceIN Record Management 38
FaceIN Settings 31
FaceIN Specs 42
FaceIN Startup 7
Features & Specifications 1
G
Getting Help 2
H
How do I disable daylight savings? 31
How do I enroll an employee? 14
Index • 50
Page 57
I
Importing the data into PayClock Online 35
Install the FaceIN 5
Install the PayClock Agent Software 11
P
Package Contents 4
PayClock Desktop - Adding the FaceIN 43
PayClock Desktop - Auto Poll 45
PayClock Desktop - Importing punch data 47
PayClock Desktop - Polling the FaceIN 44
PayClock Desktop - Updating the FaceIN 44
Polling the Clock 22
Punching In & Out 19
R
Reviewing Capacity Information 40
Reviewing Product Information 41
Reviewing Punches on the FaceIN 38
S
Set up an Admin in the Clock 8
Set up Network Communications 7
System Information 40
T
Troubleshooting 24
U
Updating the Clock 12
Using the FaceIN 18
V
Verification Methods 14
Page 58
One-Year Limited Warranty
Lathem warrants the hardware products described in this guide against
defects in material and workmanship for a period of one year from date of
original purchase from Lathem or from an authorized Lathem reseller. The
conditions of this warranty and the extent of the responsibility of Lathem
Time Corporation (“Lathem”) under this warranty are listed below.
1. This warranty will become void when service performed by anyone
other than an approved Lathem warranty service dealer results in
damage to the product.
2. This warranty does not apply to any product which has been subject to
abuse, neglect, or accident, or which has had the serial number altered
or removed, or which has been connected, installed, adjusted, or
repaired other than in accordance with instructions furnished by Lathem.
3. This warranty does not cover dealer labor cost for removing and
reinstalling the machine for repair, or any expendable parts that are
readily replaced due to normal use.
4. The sole responsibility of Lathem under this warranty shall be limited to
repair of this product, or replacement thereof, at the sole discretion of
Lathem.
5. If it becomes necessary to send the product or any defective part to
Lathem or any authorized service dealer, the product must be shipped
in its original carton or equivalent, fully insured with shipping charges
prepaid. Lathem will not assume any responsibility for any loss or
damage incurred in shipping.
6. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY: Except
only the limited express warranty set forth above, the products are sold
with no expressed or implied warranties of any kind, and the implied
warranties of merchantability and fitness for a particular purpose are
hereby expressly disclaimed. No warranties are given with respect to
products purchased other than from Lathem or an authorized Lathem
reseller and any such products are purchased "as is, with all faults." In
no event will Lathem be liable for any direct, indirect, s peci al, i ncide ntal
or consequential damages arising out of or in connection with the
delivery, use or inability to use, or performance of this product. In the
event any limited remedy given herein shall be deemed to have failed of
its essential purpose, Lathem's maximum liability shall be to refund the
purchase price upon return of the product.
7. Proof of date of purchase from Lathem or an authorized Lathem reseller
is required for warranty service on this product.
8. This Warranty grants specific legal rights. Additional legal rights, which
may vary by locale, may also apply.
9. Should any difficulties arise with the perf ormance of this prod uct
during warranty, or with any Lathem authorized service centers ,
contact Lathem Time for information.
Page 59
Page 60
For more information, visit www.lathem.com
or call Lathem at 1-404-691-1064.