Lantronix I/O 2100, IntelliBox-I/O 2100 User Manual

IntelliBox®-I/O 2100

User Guide

Part Number 900-474

Revision B March 2012

Copyright & Trademark

© 2012 Lantronix. All rights reserved. No part of the contents of this book may be
transmitted or reproduced in any form or by any means without the written permission of
Lantronix. Printed in the United States of America.

Ethernet is a trademark of XEROX Corporation. UNIX is a registered trademark of The
Open Group. Windows is a trademark of Microsoft Corporation.

Warranty

For details on the Lantronix warranty replacement policy, please go to our web site at

www.lantronix.com/support/warranty.

Patents

Patent #4,972,470; other patents pending.

Contacts

Lantronix Corporate Headquarters

167 Technology Drive
Irvine, CA 92618, USA

Toll Free: 800-526-8766
Phone: [phone]
Fax: [phone]

Technical Support

Online:

Sales Offices

For a current list of our domestic and international sales offices, go to the Lantronix web
site at

www.lantronix.com/support

www.lantronix.com/about/contact.

Disclaimer & Revisions

Operation of this equipment in a residential area is likely to cause interference, in which
case the user, at his or her own expense, will be required to take whatever measures
may be required to correct the interference.

Attention: This product has been designed to comply with the limits for a Class A digital

device pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against such interference when operating in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy,
and if not installed and used in accordance with this guide, may cause harmful

interference to radio communications.

This Class A digital apparatus complies with Canadian ICES-003.

IntelliBox-I/O 2100 User Guide 2

Cet appareil num′erique de la classe A est conforme ′a la norme NMB-003 du
Canada.

Changes or modifications to this device not ex plic it l y approv ed b y Lantron ix will v oid the
user's authority to operate this device.

The information in this guide may change without notice. The manufacturer assumes no
responsibility for any errors that may appear in this guide.

Revision Histor y

Date Rev. Comments

May 2007 A Initial Document.

March 2012 B Updated for firmware version 1.4.0.0.

Contents

List of Figures ______________________________________________________ 10
List of Tables _______________________________________________________ 12

1: Preface 14

Purpose and Audience _______________________________________________ 14
Summary of Chapters ________________________________________________ 14
Additional Documentation _____________________________________________ 15

2: Introduction 16

IntelliBox-I/O 2100 Overview __________________________________________ 16

EventTrak™ Overview _______________________________________________ 19

Features _____________________________________________________________ 17
Typical Devices ________________________________________________________ 17

Automated Monitoring and Control _________________________________________ 19
Automated Reporting ___________________________________________________ 19

Evolution OS™ _____________________________________________________ 19

Web-Based Configuration and Troubleshooting _______________________________ 19
Command-Line Interface (CLI) ____________________________________________ 20
SNMP Management ____________________________________________________ 20
XML-Based Architecture and Device Control _________________________________ 20
Really Simple Syndication (RSS) __________________________________________ 20
Enterprise-Grade Security ________________________________________________ 20
Troubleshooting Capabilities ______________________________________________ 21

Applications ________________________________________________________ 21

Building Automation/Security ______________________________________________ 22
Industrial Automation ____________________________________________________ 22
Medical/Healthcare _____________________________________________________ 22
Retail Automation/Point-of-Sale ___________________________________________ 22
Traffic Management ____________________________________________________ 23

Product Information Label _____________________________________________ 23

3: EventTrak 24

Overview __________________________________________________________ 24

Automated Device Management, Monitoring, and Control _______________________ 24
Automated Reporting ___________________________________________________ 24

Examples _________________________________________________________ 24

Industrial _____________________________________________________________ 24

IntelliBox-I/O 2100 User Guide 4

Contents

Other Examples ________________________________________________________ 25

Inputs and Outputs __________________________________________________ 26
Events ____________________________________________________________ 26
Actions ___________________________________________________________ 26
Chain Definitions ____________________________________________________ 26

Definitions or Monitoring and Control Settings ________________________________ 26

Automated Reporting ________________________________________________ 27

4: Installation 28

Package Contents ___________________________________________________ 28
User-Supplied Items _________________________________________________ 28
Identifying Hardware Connectors _______________________________________ 29

Screw Terminal Serial Connectors _________________________________________ 30
Ethernet Port __________________________________________________________ 30
Terminal Block Power Connector __________________________________________ 31
Digital I/Os ____________________________________________________________ 31
Relay Port ____________________________________________________________ 32
LEDs ________________________________________________________________ 32
Reset Button __________________________________________________________ 33

Physically Installing the IntelliBox-I/O 2100 _______________________________ 33

Finding a Suitable Location _______________________________________________ 33
Connecting the IntelliBox-I/O 2100 _________________________________________ 33

5: Getting Started 35

Using DeviceInstaller ________________________________________________ 35

Starting DeviceInstaller __________________________________________________ 35
Viewing IntelliBox-I/O 2100 Properties ______________________________________ 37

Configuration Methods _______________________________________________ 38

Configuring from the Web Manager Interface _________________________________ 38
Configuring via an SSH/Telnet Session or Serial Port Using the CLI _______________ 39
Configuring from the XML Interface _________________________________________ 39

6: Configuration Using the Web Manager 40

Accessing the Web Manager through a Web Browser _______________________ 40
Navigating Through the Web Manager ___________________________________ 42
Understanding the Web Manager Pages _________________________________ 49
Device Status Page__________________________________________________ 50

IntelliBox-I/O 2100 User Guide 5

Contents

7: Network, Serial Line, Tunnel, and Modbus Settings 51

Network Configuration Page ___________________________________________ 51
Line Settings Pages _________________________________________________ 54

Line - Configuration Page ________________________________________________ 55
Line – Command Mode Page _____________________________________________ 58

Tunnel Pages ______________________________________________________ 60

Tunnel – Statistics Page _________________________________________________ 60
Tunnel – Serial Settings Page _____________________________________________ 61
Tunnel – Start/Stop Characters Page _______________________________________ 62
Tunnel – Accept Mode Page ______________________________________________ 64
Tunnel – Connect Mode Page _____________________________________________ 67
Tunnel – Disconnect Mode Page __________________________________________ 70
Tunnel – Packing Mode Page _____________________________________________ 71
Tunnel – Modem Emulation Page __________________________________________ 72

Modbus Pages _____________________________________________________ 74

Modbus – Statisti cs Page ________________________________________________ 74
Modbus – Configuration Page _____________________________________________ 75

8: Terminal and Host Settings 76

Terminal Settings ___________________________________________________ 76
Host Configuration __________________________________________________ 78

9: Services Settings 79

DNS Page _________________________________________________________ 79
SNMP Page _______________________________________________________ 80
FTP Page _________________________________________________________ 82
TFTP Page ________________________________________________________ 83
Syslog Page _______________________________________________________ 84
HTTP Pages _______________________________________________________ 85
HTTP Statistics Page ________________________________________________ 85
HTTP Configuration Page _____________________________________________ 85
HTTP Authentication Page ____________________________________________ 88
RSS Page _________________________________________________________ 90
LPD Pages ________________________________________________________ 91

10: Security Settings 94

SSH Pages ________________________________________________________ 94

SSH Server: Host Keys Page _____________________________________________ 94
SSH Client: Known Hosts Page ___________________________________________ 97
SSH Server: Authorized Users Page ________________________________________ 98

IntelliBox-I/O 2100 User Guide 6

Contents

SSH Client: Users Page _________________________________________________ 99

SSL Page ________________________________________________________ 101

11: Maintenance and Diagnostics Settings 104

Filesystem Pages __________________________________________________ 104

Filesystem Statistics Page _______________________________________________ 104
Filesystem Browser Page _______________________________________________ 105

Diagnostics Pages _________________________________________________ 107

Diagnostics: Hardware Page _____________________________________________ 107
MIB-II Network Statistics Page ___________________________________________ 108
IP Sockets Page ______________________________________________________ 109
Diagnostics: Ping Page _________________________________________________ 110
Diagnostics: Traceroute Page ____________________________________________ 111
Diagnostics: DNS Lookup Page __________________________________________ 112
Diagnostics: Memory Page ______________________________________________ 113
Diagnostics: Buffer Pool ________________________________________________ 114
Diagnostics: Processes Page ____________________________________________ 115

System Page ______________________________________________________ 117
Query Port Page ___________________________________________________ 118

12: Advanced Settings 120

Input/Output Page __________________________________________________ 120

Input/Output Page _____________________________________________________ 120

Email Pages ______________________________________________________ 122

Email Statistics Page ___________________________________________________ 122
Email Configuration Page _______________________________________________ 122

CLI Pages ________________________________________________________ 125

Command Line Interface Statistics Page____________________________________ 125
Command Line Interface Configuration Page ________________________________ 126

XML Pages _______________________________________________________ 129

XML Configuration Record: Export System Configuration Page __________________ 129
XML Status Record: Export System Status __________________________________ 131
XML: Import System Configuration Page ___________________________________ 133
Protocol Stack Page ___________________________________________________ 135

IP Address Filter Page ______________________________________________ 138

13: EventTrak Pages 139

EventTrak – Status Page________________________________________________ 140
EventTrak – Monitoring Page ____________________________________________ 141
Match String Examples _________________________________________________ 143
EventTrak – Control Page _______________________________________________ 144

IntelliBox-I/O 2100 User Guide 7

Contents

14: Updating Firmware 150

Obtaining Firmware _________________________________________________ 150
Upgrading Using DeviceInstaller _______________________________________ 150

Loading New Firmware _________________________________________________ 150
Updating Firmware ____________________________________________________ 150

CLI Settings _______________________________________________________ 151
Diagnostics Settings ________________________________________________ 151
Email Settings _____________________________________________________ 152
EventTrak Settings _________________________________________________ 152
FTP Settings ______________________________________________________ 153
HTTP Settings _____________________________________________________ 153
Input/Output Settings _______________________________________________ 154
IP Address Filter Settings ____________________________________________ 154
Modbus Settings ___________________________________________________ 154
Network Configuration Settings _______________________________________ 155
Query Port Settings _________________________________________________ 155
RSS Settings ______________________________________________________ 156
Serial Port Line Settings _____________________________________________ 156

Configuration _________________________________________________________ 156
Command Mode ______________________________________________________ 157

SNMP Settings ____________________________________________________ 157
Syslog Settings ____________________________________________________ 158
System Settings ___________________________________________________ 158
TFTP Settings _____________________________________________________ 158
Tunnel Settings ____________________________________________________ 159

Serial Settings ________________________________________________________ 159
Start/Stop Characters __________________________________________________ 159
Accept Mode _________________________________________________________ 159
Connect Mode ________________________________________________________ 160
Disconnect Mode ______________________________________________________ 161
Packing Mode ________________________________________________________ 161
Modem Emulation _____________________________________________________ 161
AES Keys ___________________________________________________________ 162

SSL _____________________________________________________________ 163

Benefits of SSL _______________________________________________________ 163
How SSL Works ______________________________________________________ 164
Digital Certificates _____________________________________________________ 164

SSH _____________________________________________________________ 165

IntelliBox-I/O 2100 User Guide 8

Contents

How Does SSH Authenticate? ____________________________________________ 165
What Does SSH Prote ct Against ? _________________________________________ 165

Tunneling ________________________________________________________ 166

Tunneling and the IntelliBox _____________________________________________ 167
Connect Mode ________________________________________________________ 167
Accept Mode _________________________________________________________ 168
Disconnect Mode ______________________________________________________ 169
Packing Mode ________________________________________________________ 169

Modem Emulation __________________________________________________ 169

Command Mode ______________________________________________________ 170

Overview _________________________________________________________ 172
Examples ________________________________________________________ 173

Modbus/TCP Master Talking to Modbus/TCP Slave ___________________________ 173
Modbus/TCP Master Talking to Modbus/RTU Serial Slave ______________________ 173
Local Slave __________________________________________________________ 174

Absolute Maximum Ratings __________________________________________ 178
Electrical Characteristics _____________________________________________ 179

Declaration of Conformity _______________________________________________ 185

IntelliBox-I/O 2100 User Guide 9

List of Figures

Figure 2-1 IntelliBox-I/O 2100 Device Server (Front)
Figure 4-1 Front View of the IntelliBox-I/O 2100
Figure 4-2 Back View of the IntelliBox-I/O 2100
Figure 5-1 Lantronix DeviceInstaller
Figure 6-1 Prompt for User Name and Password
Figure 6-2 Web Manager Device Status Page
Figure 6-3 Web Manager Menu Structure (1 of 5)
Figure 6-4 Web Manager Menu Structure (2 of 5)
Figure 6-5 Web Manager Menu Structure (3 of 5)
Figure 6-6 Web Manager Menu Structure (4 of 5))
Figure 6-7 Web Manager Menu Structure (5 of 5)
Figure 6-8 Components of the Web Manager Page
Figure 6-9 Device Status Page (IntelliBox-I/O 210 0)
Figure 7-1 Network Configuration
Figure 7-2 Line – Statistics Page
Figure 7-3 Line – Configuration Page
Figure 7-4 Line – Command Mode Page
Figure 7-5 Tunnel - Statistics Page
Figure 7-6 Tunnel – Ser ial Sett ings Pa ge
Figure 7-7 Tunnel – Start/Stop Chars Page
Figure 7-8 Tunnel – Accept Mode Page
Figure 7-9 Tunnel -- Connect Mode Page
Figure 7-10 Tunnel – Disconnect Mode Page

Figure 7-11 Tunnel – Packing Mode Page ................................................................ 71

Figure 7-12 Modbus – Statistics Page
Figure 7-13 Modbus – Configuration Page
Figure 9-1 DNS Page
Figure 9-2 SNMP Page
Figure 9-3 FTP Page
Figure 9-4 TFTP Page
Figure 9-5 Syslog Page
Figure 9-6 HTTP Statistics Page
Figure 9-7 HTTP Configuration Page
Figure 9-8 HTTP Authentication Page
Figure 9-9 RSS Page
Figure 10-1 SSH Server: Host Keys Page
Figure 10-2 SSH Client: Known Hosts Page
Figure 10-3 SSH Server: Authorized Users Page
Figure 10-4 SSH Client: Users Page
Figure 10-5 SSL Page
Figure 11-1 Filesystem Statistics Page
Figure 11-2 Filesystem Browser Page
Figure 11-3 Diagnostics: Har d ware Pa ge
Figure 11-4 Diagnostics: MIB-II Network Statistics Page
Figure 11-5 Diagnostics: IP Sockets Page
Figure 11-6 Diagnostics: Ping Page
Figure 11-7 Diagnostics: Trac eroute Pa ge
Figure 11-8 Diagnostics: DNS Lookup Page
Figure 11-9 Diagnostics: Memory Page
Figure 11-10 Diagnostics: Buffer Pools Page
Figure 11-11 Diagnostics: Processes Page

Contents

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IntelliBox-I/O 2100 User Guide 10

Contents

Figure 11-12 System Page ...................................................................................... 117

Figure 11-13 Query Port Page
Figure 12-1 Input Output Page
Figure 12-2 Email Statistics Page
Figure 12-3 Email Configuration Page
Figure 12-4 Command Line Interface Statistics Page
Figure 12-5 Command Line Interface Configuration Page
Figure 12-6 XML Configuration Record: Export System Configuration Page
Figure 12-7 XML Status Record: Export System Status Page
Figure 12-8 XML: Import System Configuration Page
Figure 12-9 Protocol Stack Page (TCP)
Figure 12-10 Protocol Stack Page (IP)
Figure 12-11 Protocol Stack Page (ICMP)
Figure 12-12 Protocol Stack Page (ARP)
Figure 12-13 IP Address Filter Page
Figure 13-1 EventTrak Status Page
Figure 13-2 EventTrak Monitoring Pag e
Figure 12-3 EventTrak Control Pag e

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IntelliBox-I/O 2100 User Guide 11

List of Tables

Contents

Table 4-1.Serial 1 Pin Assignments ........................................................................... 30

Table 4-2 Serial 2 Pin Assignm ents ........................................................................... 30

Table 4-3 Power Input Port Pinouts ........................................................................... 31

Table 4-4 Digital I/O Pins ........................................................................................... 32

Table 4-5 Relay Port Pins .......................................................................................... 32

Table 4-6 Ethernet Port LEDs .................................................................................... 32

Table 4-7 LEDs on Top Cover ................................................................................... 32

Table 5-1 IntelliBox-I/O 2100 Properties .................................................................... 37

Table 6-1 Summary of Web Manager Pages ............................................................ 42

Table 7-1 Network Configuration Page Settings ........................................................ 52

Table 7-2 Configuration Page .................................................................................... 56

Table 7-3 Line – Command Mode Page .................................................................... 59

Table 7-4 Tunnel – Serial Settings Page ................................................................... 61

Table 7-5 Tunnel – Start/Stop Chars Page ................................................................ 63

Table 7-6 Tunnel – Accept Mode Page ..................................................................... 65

Table 7-7 Tunnel -- Connect Mode Settings .............................................................. 68

Table 7-8 Tunnel – Disconnect Mode Page .............................................................. 70

Table 7-9 Tunnel – Packing Mode Page.................................................................... 71

Table 7-10 Tunnel – Modem Emulation Page ........................................................... 73

Table 7-11 Modbus – Configuration Page ................................................................. 75

Table 8-1 Terminal on Network and Line Settings ..................................................... 77

Table 8-2 Host Configuration ..................................................................................... 78

Table 9-1 DNS Page .................................................................................................. 79

Table 9-2 SNMP Page ............................................................................................... 81

Table 9-3 FTP Page ................................................................................................... 82

Table 9-4 TFTP Page................................................................................................. 83

Table 9-5 Syslog Page ............................................................................................... 84

Table 9-6 HTTP Configuration Page .......................................................................... 87

Table 9-7 HTTP Authentication Page ........................................................................ 89

Table 9-8 HTTP RSS Page ........................................................................................ 90

Table 9-9 LPD Configuration ..................................................................................... 92

Table 10-1 SSH Server: Host Keys Page .................................................................. 96

Table 10-2 SSH Client: Known Hosts Page .............................................................. 97

Table 10-3 SSH Server: Authorized Users Page ....................................................... 98

Table 10-4 SSH Client: Users Page ........................................................................ 100

Table 10-5 SSL Page ............................................................................................... 102

Table 11-1 Filesystem Browser Page ...................................................................... 106

Table 11-2 Diagnostics: Ping Page .......................................................................... 110

Table 11-3 Diagnostics: Traceroute Page ............................................................... 111

Table 11-4 Diagnostics: DNS Lookup Page ............................................................ 112

Table 11-5 System Page ......................................................................................... 118

Table 11-6 Query Port Page .................................................................................... 119

Table 12-1 Input/Output Page .................................................................................. 121

Table 12-2 Email Configuration Page ...................................................................... 124

Table 12-3 Command Line Interface Configuration Page ....................................... 127

Table 12-4 Configuration Record: Export System Configuration Page ................... 131

Table 12-5 XML Status Record: Export System Status Page ................................. 132

Table 12-6 XML: Import System Configuration Page .............................................. 134

Table 12-7 TCP Protocol Stack Page ...................................................................... 135

Table 12-8 IP Protocol Stack Page .......................................................................... 136

Table 12-9 ICMP Protocol Stack Page .................................................................... 136

Table 12-10 ARP Protocol Stack Page .................................................................... 137

IntelliBox-I/O 2100 User Guide 12

Contents

Table 12-11 IP Address Filter Page ......................................................................... 138

Table 13-1 EventTrak -- Status Page ...................................................................... 140

Table 13-2 EventTrak Monitoring Page ................................................................... 141

Table 13-3 EventTrak Control Settings .................................................................... 145

Table 13-4 EventTrak Control Step Settings ........................................................... 147

Table A-1 CLI Telnet Settings .................................................................................. 151

Table A-2 Diagnostic Ping Sett ings ......................................................................... 151

Table A-3 Email Sett in gs ......................................................................................... 152

Table A-4 Monitoring Settings .................................................................................. 152

Table A-5 Control – Task Settings ........................................................................... 153

Table A-6 FTP Settings ............................................................................................ 153

Table A-7 HTTP Settings ......................................................................................... 153

Table A-8 HTTP Authentication Settings ................................................................. 154

Table A-9 Input/Output Sett ings ............................................................................... 154

Table A-10 IP Address Settings ............................................................................... 154

Table A-11 Modbus Settings .................................................................................... 154

Table A-12 Network Configuration Settings ............................................................. 155

Table A-13 Query Port Settings ............................................................................... 155

Table A-14 RSS Settings ......................................................................................... 156

Table A-15 Configuration Settings ........................................................................... 156

Table A-16 Command Mode Settings ...................................................................... 157

Table A-17 SNMP Settings ...................................................................................... 157

Table A-18 Syslog Settings ...................................................................................... 158

Table A-19 System Settings .................................................................................... 158

Table A-20 TFTP Settings ....................................................................................... 158

Table A-21 Serial Settings ....................................................................................... 159

Table A-22 Start/Stop Character Settings ............................................................... 159

Table A-23 Accept Mode Settings ........................................................................... 159

Table A-24 Connect Mode Settings ......................................................................... 160

Table A-25 Disconnect Mode Settings..................................................................... 161

Table A-26 Packing Mode Settings .......................................................................... 161

Table A-27 Modem Emulation Settings ................................................................... 161

Table A-28 AES Key Sett ings .................................................................................. 162

Table D-1 Technical Specifications .......................................................................... 175

Table E-1 Rext Values ............................................................................................. 181

IntelliBox-I/O 2100 User Guide 13

applications for which they are suited.

attached devices.

components.

configuring the IntelliBox.

Manager

IntelliBox device servers.

Modbus Settings

network, serial line, tunnel, and Modbus settings.

Instructions for configuring ter mina l and host sett ing s.

settings for DNS, SNMP, FTP, and other services.

and SSL security settings.

problems.

advanced settings: input/output, email, CLI, and XML.

1: Preface

Purpose and Audience

This guide describes how to install, configure, use, and update the IntelliBox-I/O 2100. It
is for those who w il l use the IntelliBox to network-enable their serial devices, primarily
industrial automation end users, VARs, and integrators.

Summary of Chapte rs

The remaining chapters in this guide include:

Chapter Description

2: Introduction

3: EventTrak

4: Installation

5: Getting Started

6: Configuration Using the Web

7: Network, Serial Line, Tunnel, and

8: Terminal and Host Settings
9: Services Settings

10: Security Settings

Main features of the IntelliBox device servers and the

Overview of using the IntelliBox to monitor for events,
take actions in response to events, and report on

Instructions for getting the IntelliBox device server up
and running. Includes a description of hardware

Instructions for starting DeviceInstaller and viewing
current configuration setting s. Introduces methods of

Instructions for using the web interface to configure

Instructions for using the web interface to configure

Instructions for using the web interface to configure

Instructions for using the web interface to configure SSH

11: Maintenance and Diagnostics

12: Advanced Settings

IntelliBox-I/O 2100 User Guide 14

Instructions for using the web interface to maintain the
IntelliBox, view statistics, files, and logs, and diagnose

Instructions for using the web interface to configure

Chapter Description

the attached device.

14: Updating Firmware

Instructions for upgrading the IntelliBox firmware.

configuration settings.

as it relates to the IntelliBox device servers.

Modbus/TCP with the IntelliBox.

E: Isolated I/O Specifications

Table of technical data about the digital I/Os and relay.

F:State Diagram Template

Provides a template for planning EventTrak settings.

Support.

regulatory standards.

I: Warranty

Information about the product’ s war ranty .

IntelliBox-I/O 2100
Start Guide

Provides the steps for getting the IntelliBox up and running.

IntelliBox-I/O 2100
Command Reference

Describes how to configure the IntelliBox using Telnet or the serial

Secure Com Port
User Guide

Provides information for using the Lantronix Windows-based utility to

1: Preface

13: EventTrak

A: Factory Default Configuration

B: Networking and Security

C: Modbus

D: Technical Specification

G:Technical Support

H: Compliance

Instructions for setting up EventTrak to monitor for, take
actions in response to, and notify of events that occur on

Quick reference of the IntelliBox factory-default

In-depth description of networking and network security

Explanation and examples of the advantages of using

Table of technical data about the products.

Information about contacting Lantronix Technical

Information about the product's compliance with

Additional Documentation

Visit the Lantronix Web site at www.lantronix.com/support/documentation for the latest
documentation and the following additional documentation.

Document Description

Device Server Quick

Device Server

Redirector

Note: For detailed application examples, please go to the Lantroix web site.

port and summarizes the CLI and XML configuration commands.

create secure virtual com ports.

IntelliBox-I/O 2100 User Guide 15

2: Introduction

This chapter introduces the Lantronix IntelliBox-I/O 2100 device server. It provides an
overview of the product, lists its key features, and describes the applications for which it
is suited.

The IntelliBox programmable device server provides a quick and easy method to
automate remote equipment with real-time event management and reporting. Powered by
Lantronix EventTrak™ technology, the IntelliBox enables customers to connect their
industrial, commercial, medical, retail and security equipment to IP networks to
proactively monitor and respond to events automatically. IntelliBox also has the ability to
notify the end user of detected events and actions taken. Multiple serial ports, digital I/Os,
and a relay enable real-time access for remote configuring, event monitoring, and
controlling PLCs, motor drives, process controls, power monitoring equipment, barcode
scanners, or virtually any RS-232, RS-422/485 factory floor device or discrete digital I/O
device.

IntelliBox-I/O 2100 Overview

The IntelliBox is a compact, easy-to-use device server that gives you the abilit y to
network-enable asynchronous RS-232 and RS-422/485 serial de vic es . It can deliver fully
transparent RS-232/422 point-to-point connections and RS-485 multi-drop connections
without requiring modifications to existing software or hardware components in your
application.

Port 1 supports RS-232 devices, and Port 2 supports 422/485 devices by means of screw
terminals. The IntelliBox supports two user-configurable digital I/Os and one relay for
industrial sensing and control.

The IntelliBox provides automated and unattended event monitoring, response, and
notification, and reporting of attached devices. You can program the IntelliBox to respond
to external events automatically, for example, the IntelliBox can detect an event and
automatically reboot the attached device, send email notifications, reconfigure the
attached device, or trigger an alarm. The IntelliBox notifies users that it has detected an
emergency, fixed the problem, and emailed or logged the details.

IntelliBox-I/O 2100 User Guide 16

Features

2: Introduction

Figure 2-1 IntelliBox-I/O 2100 Device Server (Front)

The following list summarizes the key features of the IntelliBox-I/O 2100.

 Monitor events in real-time
 Automatically respond to events with user-defined actions
 Query and gather data from attached device (sent to user via email and RSS feed)
 One RS-232 serial port
 One RS-422/485 serial port
 One RJ45 Ethernet port
 Two isolated configurable digital I/Os
 One isolated non-latching relay
 4 MBytes Flash memory
 2 MB (or 16 Mbit) SRAM (Static Random Access Memory)
 Based on Lantronix’s Evolution OS™
 Supports secure data encryption by means of AES, SSH, or SSL sessions
 Supports three convenient configuration methods (web, command line, and XML)
 Supports Modbus/TCP, Modbus/RTU and Modbus/ASCII protocols
 Simultaneous communication from up to 16 Modbus CP masters
 Operational temp range -40°C to +75°C
 Wall mount tabs and optional dinrail mount clip

Typical Devices

Examples of typical devices that can connect to the IntelliBox digital I/Os:

 Proximity Sensor

IntelliBox-I/O 2100 User Guide 17

2: Introduction

 Current sensor
 Magnetic sensor
 Float sensor
 Pressure sensor
 Infra-red sensor
 Photoelectric sensors (LED & Laser)
 Ultrasonic sensor

Typical serial devices that the IntelliBox can automatically monitor and control:

 Phone systems (PBX)
 Fire alarm panels
 Heating and Air-conditioning (HVAC)
 PLCs
 Projectors
 HVAC (Heating , Ventilation and Air conditioning)
 Security Cameras
 Access control panels
 Proximity Readers
 Card readers

IntelliBox-I/O 2100 User Guide 18

EventTrak™ Overview

Automated Monitoring and Control

IntelliBox inc orp or ates Eve ntTrak Technology to monitor and track activity and events on
the attached equipment. When it detects an event, the IntelliBox automatically responds
with user-defined actions. This enables the IntelliBox to fix problems before they become
emergencies. After an event occurs, the IntelliBox can em ail the user with information on
the event and the actions it took .

Automated Reporting

With EventTrak's automated reporting feature, the IntelliBox queries attached devices at
specified times to gather information. After gathering the information, IntelliBox imbeds
the data in an email and send it to the user or posts the data to a web page using an RSS
feed. From a single web browser, you can monitor hundreds of devices in this w a y.
IntelliBox also scans the gathered data for user-specified information. If it detects the
information, IntelliBox flags the email as "important" and can take preemptive action that
the user has defined.

Evolution OS™

2: Introduction

IntelliBox device servers inc or porate Lantronix’s Evolution OS™. Key features of the
Evolution OS™ include:

 Built-in web server for configuration and troubleshooting from web-b ased br o wsers
 CLI configurability
 SNMP management
 XML data transport and configurability
 Really Simple Syndication (RSS) information
 Enterprise-grade security with SSL and SSH
 Comprehensive troubleshooting tools

Web-Based Configuration and Troubleshooting

Built upon popular Internet-based standards, the IntelliBox enables users to configure,
manage, and troubleshoot efficiently through a simplified browser-based interface that
can be accessed anytime from anywhere. All configuration and troubleshooting options
are launched from a well-organized, multi-page interface. Users can access all
functionality via a web browser, allowing them flexibility and remote access. As a result,
users can enjoy the twin advantages of decreased downtime (based on the
troubleshooting tools) and the ability to implement configuration changes easily (based
on the configuration tools).

In addition, users can load their own web pages onto the IntelliBox to facilitate monitoring
and control of their own serial devices that are attached to the IntelliBox.

IntelliBox-I/O 2100 User Guide 19

2: Introduction

Command-Line Interface (CLI)

Making the edge-to-enterprise vision a reality, the IntelliBox with the Evolution OS™ uses
industry-standard tools for configuration, communication, and control. For example, the
Evolution OS™ uses a Cisco
similar to that used by data center equipment such as routers and hubs.

®

-like command line interface (CLI) whose syntax is very

SNMP Management

The IntelliBox supports full SNMP management, making it ideal for applications where
device management and monitoring are critical. These features allow networks with
SNMP capabilities to correctly diagnose and monitor IntelliBox device servers.

XML-Based Architecture and Device Control

XML is a fundamental building block for the future growth of M2M networks. The
IntelliBox supports XML-based configuration setup records that makes device
configuration transparent to users and administrators. The XML is easily editable with a
standard text or XML editor.

Really Simple Syndication (RSS)

The IntelliBox supports Really Simple Syndicati on (RSS), a rapidly emerging technology
for streaming and managing on-line content. The IntelliBox queries and gathers data from
the attached devices and makes it available through RSS feeds. The feed is then read
(polled) by an RSS aggregator. More powerful than simple email alerts, RSS uses XML
as an underlying web page transport and adds intelligence to the networked device while
not taxing already overloaded email systems.

Enterprise-Grade Security

Without the need to disable any features or functionality, the Evolution OS™ provides the
IntelliBox the highest level of security possible. This data center-grade protection ensures
that each device on the M2M network carries the same level of security as traditional IT
networking equipment in the corporate data center.

With built-in SSH and SSL, secure communications can be established between t he
IntelliBox serial ports and the remote end device or application. By protecting the privacy
of serial data being transmitted across public networks, users can maintain their existing
investment in serial technology, wh ile taking advantage of the highest data-protection
levels possib le.

With SSH and SSL, Intelli Box can:

 Verify the data received came from the proper source
 Validate that the data transferred from the source over the network has not changed

when it arrives at its destination (shared secret and hashing)

 Encrypt data to protect it from prying eyes and nefarious individuals
 Provide the ability to run popular M2M protocols over a secure SSH connection

In addition to keeping data safe and accessible, the IntelliBox has robust defenses to
hostile Internet attacks, such as denial of service (DoS), which can take down the
network. Moreover, the IntelliBox cannot bring down other devices on the network.

IntelliBox-I/O 2100 User Guide 20

2: Introduction

The IntelliBox can be used with Lan tron ix ’s Secure Com Port Redirector (SCPR) to
encrypt COM port-based communications between PCs and virtually any electronic
device. SCPR is a Windows application that creates a secure communications path over
a network between the computer and serial-based devices that are traditionally controlled
by means of a COM port. With SCPR installed at each computer, computers that were
formerly “hard-wired” by serial cabling for security purposes or to accommodate
applications that only understood serial data instead communicate over an Ethernet
network or the Internet.

The IntelliBox also supports a variety of popular cipher technologies including:

 Advanced Encryption Standard (AES)
 Triple Data Encryption Standard (3DES)
 RC4
 Hashing algorithms such as Secure Hash Algorithm (SHA-1) and MD5

Troubleshooting Capabilities

The IntelliBox offers a comprehensive diagnostic toolset that lets you troubleshoot
problems quickly and easily. Available from the Web Manager, CLI, and XML interfaces,
the diagnostic tools let you:

 View critical hardware, memory, MIB-II, buffer pool, and IP socket information.
 Perform ping and traceroute oper ati ons .
 Conduct forward or backup DNS lookup operations.
 View all processes currently running on the IntelliBox, includi ng CPU uti li zat ion and

total stack space available.

Applications

IntelliBox device servers deliver simple, reliable, and cost-effective network connectivity
for all your serial devices and address the growing need to connect individual devices to
the network over industry-standard Ethernet connections. The IntelliBox is ideal for a
variety of applications, including:

 Building automation/security
 Industrial automation
 Medical/healthcare
 Retail automation/point-of-sale
 Traffic management

These applications are described below.

IntelliBox-I/O 2100 User Guide 21

2: Introduction

Building Automation/Security

Automating, managing, and controlling many different aspects of a building is possible
with the IntelliBox. It can overcome the hurdle of stand-alone networks or individual
control systems that are not able to communicate with each other, and not able to share
vital data, in a cost effective way.

The IntelliBox can automatically manage equipment and devices centrally over a new or
existing Ethernet network to improve the safety and comfort of building occupants, while
lowering heating, ventilating, air conditioning (HVAC), lighting, and overall energy
operating costs through centralized management and monitoring.

Industrial Automation

Today’s manufacturing facilities face the common challenges of productivity
improvements, inventory management, and quality control. From warehouse to
automotive environments, the need to attach and manage the following devices, whether
new or legacy continues to grow:

 Programmable Logic Controllers (PLCs), Computer Numeric Control and Direct

Numeric Control (CNC/DNC) equipment, process and quality-control equipment

 Pump controllers
 Bar-code readers and scanners, operator displays, scales, and weighing stations
 Printers, machine-vision systems, and other types of manufacturing equipment

The IntelliBox is well suited to deliver network connectivity and management to all of
these devices.

Medical/Healthcare

Hospitals, clinics, and labor atories face a rapidly growing need to deliver medical
information accurately, quickly, and easily, whether at bedside, the nurse’s station, or
anywhere in the facility. The goal to improve healthcare services, however, is balanced
with the need to keep the bottom line from exceeding already constrained budgets.

The IntelliBox can network enable medical equipment and devices using the hospital’s
existing Ethernet network to improve patient care and slash operating costs. This enables
medical staff members to easily monitor and control equipment over the network, whether
it is located at the point of care, in a laboratory, or somewhere else in the building, all
resulting in improved quality of service and reduced operational costs.

Retail Automation/Point-of-Sale

Having the right solution in the store to manage deliveries, track orders, and keep pricing
current are all improvements that the IntelliBox can offer to make retail operations more
successful. From big to small, one store to thousands of outlets, the IntelliBox can
empower point-of-sale (POS) devices to share information across the network effectively.

With the IntelliBox, retailers can increase and streamline productivity quickly and easily
by network-enabling serial devices like card swipe readers, bar-code scanners, scales,
cash registers, and receipt printers.

IntelliBox-I/O 2100 User Guide 22

Traffic Management

With the ubiquity of Ethernet networks, managing cities over Ethernet is now within
reach. The IntelliBox provides an easy conversion from serial ports on traffic cameras,
billboards, and traffic lights to Ethernet. The IntelliBox obviates the need for long-haul
modems and enables the management of traffic equipment over the network.

Product Informa ti on Label

The product information label on the unit contains the following information about the
specific unit:

 Bar Code
 Serial Number
 Part Number
 Country of Origin
 Product Revision

2: Introduction

 Hardware Address (MAC Address)

Figure 2-1 Product Label

IntelliBox-I/O 2100 User Guide 23

3: EventTrak

Overview

Automated Device Management, Monitoring, and Control

The IntelliBox with EventTrak technology enables you to automate tasks related to your
industrial and commercial equipment that normally require human input or intervention.
Devices typically require manual monitoring and control, necessitating users to
periodically check the device or wait for critical equipment failure before taking action.

You can configure the IntelliBox to monitor equipment and respond to events
automatically. Upon detecting an event, the IntelliBox fixes a problem before it becomes
an emergency and sends an email to the designated user indicating that the IntelliBox
proactively discovered and f ix ed the problem.

Automated Reporting

The IntelliBox consolidates monitoring and reporting of devices, enabling you to aut omate
data capture. Previously, you had to query and review the output of each device
separately. With the IntelliBox's easy-to-use web-based interface, you configure the
IntelliBox to query the attached devices at configurable intervals and gather the data
returned. Users receive data from the attached equipment by email or RSS feed so they
can review the data at their leisure or monitor hundreds of devices aggregated on a
single page of an RSS client application or RSS-enabled web browser.

With EventTrak’s automated monitoring and control functionality, the IntelliBox scans
incoming data for specific information, and when it detects that information, takes specific
actions, including flagging the email being sent as “important.” Thus users reviewing
reports from many devices avoid sifting through hundreds of emails and focus on the
flagged emails.

Examples

Following are examples of how the IntelliBox with EventTrak can be used.

Industrial

Industrial automation and building automation can use the digital I/O and serial port
hardware on the IntelliBox. As there are hundreds of different types of digital sensors,
there are also hundreds of different applications for which the IntelliBox can be used.
Typical events that the IntelliBox detects include triggers from specific sensors connected
to the IntelliBox ’s dig it a l inputs and user-specified data detected on the IntelliBox’s serial
ports. Following are some examples.

IntelliBox-I/O 2100 User Guide 24

3: EventTrak

Detect fluid levels (float sensor connected to the IntelliBox’s digital input)

 At low level, the IntelliBox triggers its relay to start a fluid pump. If the fluid lever is

abnormally low, the IntelliBox sends an email indicating the problem and the action
taken.

 At high level, IntelliBox triggers its relay to stop a fluid pump or open a valve to

release the fluid. If the fluid level is abnormally high, the IntelliBox sends an email
indicating the problem and the action taken.

Detect pressure (using a digital pressure sensor connected to the IntelliBox digital
input)

 Shuts off the valve or opens an emergency valve when it detects high pressure.
 Turns off a pump or motor.
 Notifies the user by email.

Monitor a PLC (connected to the IntelliBox’s serial port)

 Queries the device.
 Sends reports by email and RSS Feed (monitor using an RSS client or a web

browser).

 Scans for specific data. When the IntelliBox detects the data, it can autom at ically:

o Reconfigure the attached device
o Soft reboot the attached device (through the serial port)
o Hard reboot the attached device (using the relay)
o Trigger an alarm (using the relay)

Other Examples

Security

 Controls a camera using proximity sensors (e.g., zoom, pan, and rotate).

Security and Theft Prevention

 Monitors an attached de vic e.
 If the device disconnects, sends an email or triggers an alarm (for example).

HVAC Systems

 Preemptively notifies the user of equipment failure.
 Initiates emergency shutdown or startup.
 Automatically reports HVAC status (email with attached data).
 Performs consolidated monitoring of many HVAC systems (RSS feed to a web

browser).

IntelliBox-I/O 2100 User Guide 25

Inputs and Outputs

EventTrak monitors the IntelliBox's various inputs and outputs.
Inputs: Include digital inputs that EventTrak triggers and detects, serial data that it

receives and analyzes, and ping responses that it detects.
Outputs: Include digital outputs being triggered, serial data being sent, pings being sent,

email being sent, and RSS feeds. Using a simple web interface, you can configure the
IntelliBox to initiate an output, wait for one or more expected inputs (an event or chain of
events), and take one or more actions (outputs) based on user-definable criteria.

Events

An event is an occurrenc e or multiple occurrences that the EventTrak detects. For
example, it:

 Recognizes a configurable string from the serial port.
 Detects a triggered digital input.

3: EventTrak

 Monitors serial ports for activity (in or out). Registers an event if the serial port is idle

until a user-configurable timeout ends

 Monitors a ping response. Registers an event if it receives no response

Actions

An action is the IntellliBox's response to one or more events. For example, it:

 Sends an email (with optional data from the attached device).
 Switches a relay for a configurable amount of time.
 Sends a string out the serial port
 Triggers a digital output.
 Triggers a separate task

Chain Definitions

Definitions or Monitoring and Control Settings

A chain definition is the combination of settings that define what EventTrak will monitor
for and what actions it will take in response to detected events. This includes all the
settings on the Monitoring and Control pages under the EventTrak 1 or EventTrak 2
configuration pages. For example, one or more tasks within Event T r ak may require the
IntelliBox to do one or more of the following:

 Wait for a specified amount of time before continuing to the next step
 Wait for an event to be detected before continuing to the next step
 Send an initial action at the beginning of each step within a task. For example:

IntelliBox-I/O 2100 User Guide 26

o Ping a configurable destination address
o Set a digital output switch
o Set the relay to closed or open

 Take action in response to a detected ev ent or an expired timeout. For example:

o Send an email (with or without serial data from attached device)
o Update an RSS feed with user-specified data including attached device data if

needed

o Send a string (or multiple strings) out a serial port
o Clear the serial line receive buffer
o Fire a trigger (event) on another task

Automated Reporting

With the IntelliBox, you can use EventTrak settings to schedule automated reporting of
devices.

3: EventTrak

IntelliBox-I/O 2100 User Guide 27

4: Installation

This chapter describes how to install the IntelliBox device server.

Package Contents

Your IntelliBox-I/O 2100 package includes the following items:

 One IntelliBox-I/O 2100 device server
 One DB9F-to-3.5 mm 7-position screw terminal block, RoHS (Lantronix PN 500-172-

R)

Note: The serial cable provided is for configuration set-up (female DB9 to be

connected to a host computer).

 A printed Quick Start Guide

User-Supplied Items

To complete your IntelliBox insta llati on, you must provide:

 RS-232 and/or RS-422/485 serial devices or digital I/O devices that require network

connectivity. One IntelliBox serial port supports a directly connected RS-232 serial
device; one serial port supports an RS-422/485.

Note: The IntelliBox supports digital I/Os and has a relay, so you do not

necessarily need to supply a serial device.

 An available connection to your Ethernet network and an Ethernet cable.
 9-30 VDC or 9-24 VAC connec ted to the IntelliBox power input.
 Chassis (earth) ground

Caution: Even though chassis ground is not required for operation, it is

mandatory for protection against transient voltages and ESD. Chassis ground is
to be connected to earth.

IntelliBox-I/O 2100 User Guide 28

Identifying Hardware Connectors

Figure 4-1 shows the hardware components on the front of the IntelliBox, and Figure 4-2

shows the hardware connectors on the back of the IntelliBox.

Figure 4-1 Front View of the IntelliBox-I/O 2100

4: Installation

Figure 4-2 Back View of the IntelliBox-I/O 2100

The bottom of the IntelliBox (not shown) has a product information label. This label
contains the following information:

 Bar code
 Serial number
 Product ID (name)
 Product description
 Hardware address (also referred to as Ethernet or MAC address)
 Agency certifications

IntelliBox-I/O 2100 User Guide 29

4: Installation

1

DSR1

Input

2

CTS1

Input

3

RXD1

Input

4

GND

Ground

5

TXD1

Output

6

RTS1

Output

7

DTR1

Output

1

TX2+ /
(+)

4-Wire: TX2+. Output from IntelliBox-I/O 2100.
2-Wire: (+)

(-)

2-Wire: (-)

3

GND

Ground

DNU

2-Wire: Do not use, leave open

5

RX2- /
DNU

4-Wire: RX2-. Input to IntelliBox-I/O 2100.
2-Wire: Do not use, leave open

Screw Terminal Serial Connectors

The back of the IntelliBox-I/O 2100 has two terminal block serial ports. These screw­down blocks are set for easy adaptability to industrial environments. Screw down stripped
wire into these blocks in wiring locations corresponding to signal names appearing on the
case. You do not need special cables to attach to the IntelliBox.

 Serial port 1 supports RS-232 devices.
 Serial port 2 supports RS-422 and RS-485 (4-wire/2-wire) serial devices.

See Figure 4-4 for pin assignments.

Port 1 is configured as DTE and supports baud rates up to 230,400 baud. Serial ports
have 15kv ESD protection.

Note: Shielded cable may be required to avoid character framing errors at high speeds.

Table 4-1.Serial 1 Pin Assignments

Pin # Pin Name Description

Table 4-2 Serial 2 Pin Assignments

Pin # Pin Name Description

2 TX2- /

4 RX2+ /

4-Wire: TX2-. Output from IntelliBox-I/O 2100.

4-Wire: RX2+. Input to IntelliBox-I/O 2100.

Note: There is an on-board 120-ohm termination option in 2-wire mode

configured using the Web Page, CLI, or XML.

Ethernet Port

The front panel of the IntelliBox-I/O 2100 provides an RJ45 Ethernet port. This port can
connect to an Ethernet (10 Mbps) or Fast Ethernet (100 Mbps) network. There are two bi­color (green/amber) LEDs that indicate speed (10/100 MHz) and activity (full/half duplex).
(See Figure 4-9.) You can configure the IntelliBox to operate at a fixed Ethernet speed
and duplex mode (half- or full-duplex) or auto-negotiate the connection to the Ethernet
network.

The drawing below shows a typical RJ45 connector. The color is not standard but very
typical of an Ethernet patch cable. Pin 1 is located at the top of the connector (orange +
white). The view is from the end of the connector.

IntelliBox-I/O 2100 User Guide 30